Hammonds Lane Center
613 Hammonds Lane, Brooklyn Park, MD 21225 · For profit - Individual · 113 certified beds · (410) 636-3400 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- about 33% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 28.0% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.5% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 17.7% | 22.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.9% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 34.4% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 9.1% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 90.6% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.2% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.5% | 25.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.5% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 67.1% | 80.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 21.3% | 21.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.8% | 9.8% | 12.0% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
64.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 237 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 54.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 39% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 64.3%CMS range 56.8–69.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 15.0%CMS range 12.3–18.0 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 54.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 42.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 8.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.7%CMS range 3.1–8.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.89 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 113 beds and averages 99.9 residents a day — about 88% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.96 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.62 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.05 hrs/resident/day on weekends vs 3.37 on weekdays — 9% thinner on weekends. RN hours go from 1.02 to 0.81 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 11 most serious are shown; the remaining 49 are one tap away and print in full.
- Actual harm · Gcited before2023-06-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of facility-reported incidents, review of pertinent records, and interviews with facility staff and other involved medical staff, it was determined that the facility failed to 1.) protect a resident (#14) from injury while providing care causing the resident to fall out of bed and fracturing a rib, resulting in harm to the resident, 2.) provide appropriate staff support required for toileting and transferring resulting in Resident #214 sustaining a fall with a right femoral neck fracture, resulting in harm to the resident; and 3.) to keep Resident #309 from exiting the building alone and without supervision resulting in harm. This was found to be evident for 3 of 19 residents reviewed for accidents during the facility's annual Medicare/Medicaid survey. The findings include: 1. The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-25 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility failed to 1) maintain a sanitary and comfortable environment, as evidenced by persistent odors of urine and unsanitary conditions throughout multiple resident care units and common areas. This deficient practice was observed on six separate dates during the survey; and 2) maintain residents' bathing/shower rooms that were operational and in good repair to meet the basic hygiene needs and preferences of the facility's residents. This was evident for 9 out of 12 resident bathing/shower stalls observed during the survey. The findings include:1. On 08/14/2025 at 7:30 AM, upon entry into the facility, the surveyor detected a strong, pungent odor of urine in the main lobby, which was consistently present throughout the hallways of Unit A, Unit C, and the conference room.On 08/14/2025 at 8:30 AM, the surveyor detected a strong urine odor consistently present throughout the hallways of Unit B.On 08/14/2025 at 10:40 AM, during an interview, the Director of Nursing (DON, Staff #2) acknowledged the surveyor's observations and stated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with residents and staff, it was determined that the facility failed to maintain a safe, clean, comfortable, and homelike environment for the residents. This was evident for 4 resident rooms out of 21 resident rooms observed on the A wing nursing unit and 3 resident rooms out of 11 resident rooms reviewed on the B wing nursing unit during the survey. The findings include: 1.) On 8/14/2025, during a tour of the A wing nursing unit between 8:30AM and 10:20AM, the Surveyor observed the following environmental concerns: 1a. In room [ROOM NUMBER]A, the privacy curtain, which separated the 2 bed spaces, was soiled with scattered white smears and reddish-brown spots. 1b. In room [ROOM NUMBER]A, the privacy curtain, which separated the 2 bed spaces, was soiled with scattered white smears. On 8/15/2025, during a tour of the A wing unit between 8:15AM and 9:40AM, the Surveyor observed the following environmental concerns: 1c. In room [ROOM NUMBER]A, the baseboard under the air…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interviews it was determined the facility failed to store food in accordance with professional standards for food safety during the annual survey.The findings include: An initial tour of the facility kitchen was completed on 08/14/2025 at 08:03 AM with staff (#6) and the following items were found to be missing an expiration date on the product: 1) One 7 lb. can of Banana Pudding 2) One 6.56 lb. can of Ultra-Premium Marinara Sauce 3) Several spice containers of spices 4) Five 5oz packages of Reduced Calorie Vanilla Pudding and Pie Filling mix During the tour interview on 08/14/2025 at 08:03 AM with staff #6 he/she confirmed and stated that the above items did not have an expiration date on them, and staff were supposed to label all food items with an expiration date. During interview on 08/14/2025 at 2:25 PM staff #7 stated that all food items are to be labeled by staff with an expiration date upon being received.
- Potential for harm · Ecited before2025-08-25 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with resident and staff, it was determined that the facility failed to maintain accurate medical records in accordance with accepted professional standard and practices. This was evident for 11 (Resident #11, #23, #33, #34, #41, #13, #27, #72, #84, #5, and #97) residents out of 68 residents reviewed during the annual survey.The findings include: Bedrails, also known as side rails, are adjustable bars that attach to the bed. They vary in size, including full, half, and quarter lengths depending on their intended purpose. They can be used to prevent falls, help assist residents with movement, and provide a feeling of security. Bed rails also have potential risks associated with them, such as suffocation, entrapment, and psychological risks. A Resident or Resident's Representative should be provided with the risks and benefits along with a signed consent obtained before the use of bedrails. 1. On [DATE] at 11:18AM, during an interview with Resident #11, the Surveyor observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, the facility failed to ensure that residents were provided care in a manner that protected and promoted dignity for 2 of 3 residents reviewed for dignity (Residents #40 and #93).Findings include: 1. On 8/21/25 at approximately 11:10 AM, during a tour of the shower/tub room, Resident #40 was observed in a shower stall without the privacy curtain being pulled. The shower/tub room contained three shower stalls, a bathtub, and a toilet. At the time of the observation, staff were present rendering morning care; however, the privacy curtain remained open, leaving the resident in full view of the room. During an interview at the time of the observation, the GNA (Geriatric Nursing Assistant) staff #22 acknowledged that the curtain should have been pulled to ensure privacy during bathing and confirmed it was not done. In an interview with the Director of Nursing on 8/21/25 at 12pm, she stated she was made aware of the findings and had reeducated the GNA on resident rights, including the importance of maintaining privacy during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility reported incidents (FRIs) and interview with staff, it was determined that the facility failed to report allegations of abuse within 2 hours to the Office of Health Care Quality (OHCQ). This was evident for 3 (#356914, #356923, and #356927) FRI's out of 15 FRI's reviewed during the annual and complaint survey.The findings include: 1. On 08/25/25 at 01:46 PM, the Facility Reported Incident #356917 was reviewed. The Facility Reported Incidents revealed that on 7/31/24 at 1:00 PM, the facility was made aware by the resident's representative that during the 11:00 PM – 7:00 AM shift on 7/29/24, the resident's representative alleged that he/she heard two staff members verbally abusing Resident #112. The facility interviewed the resident and the resident stated that he/she heard Geriatric Nursing Assistant staff #20 and Licensed Practical Nurse staff #21 speaking negatively about him/her and his/her representative. The Facility Reported Incidents also revealed that the facility submitted the initial Facility Reported Incident to the Office of Health Care Quality…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-25 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview with staff, it was determined that the facility failed to 1.) provide written notification of transfer to the resident representative and provide written notification of the facilities bed hold policy upon transfer to the hospital (Resident #41); 2.) ensure the local ombudsman was notified of a facility-initiated transfer to the hospital (Resident #37and #41); and 3.) ensure a resident received accurate written information regarding the bed-hold policy (Resident #109). This was evident for 3 out of 6 residents reviewed for hospitalization during the survey.The findings include: Bed Hold is holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization. 1. On 8/15/2025 at 2:08PM, a review of Resident #41's electronic medical record, the Surveyor discovered that the resident was transferred to the hospital on 4/19/2025, 5/15/2025, and 6/9/2025. Further review failed to reveal documentation to verify Resident #41's resident representative had been notified in writing of the transfer and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview with staff, it was determined that the facility failed to develop and implement a person-centered care plan for residents. This was evident 3 out of 13 residents (Resident #13, #41, #97) investigated for smoking during the survey.The findings include: A care plan is used to summarize a person's health conditions, specific care needs, and current treatments and outlines what needs to be done to plan, assess, and manage care. Care plans are developed, reviewed, and/or revised by the IDT after the completion of a comprehensive MDS assessment (Admission, Annual, Quarterly, Significant Change) to help to evaluate the effectiveness of the resident's care while in the facility. The MDS (Minimum Data Set) is a standardized, comprehensive assessment of a resident's functional, medical, psychosocial, and cognitive status to develop a plan of care based on the resident's individualized needs. 1. On 08/20/25 at 10:41 AM, Resident #13's medical record was reviewed. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, resident interviews, observations, and facility record reviews, it was determined that the facility failed to provide residents with adequate supervision as evidenced by residents having cigarettes and a lighter stored in their room. This was evident for 2 (Resident #24 and #97) out of 13 residents reviewed for smoking during an annual recertification survey.The findings include: 1. On 08/14/25 at 10:46 AM, the surveyor interviewed the Director of Nursing staff #2. During the interview, staff #2 indicated that residents who are smokers must have their cigarettes and lighters stored in a locked box that is secured at the Receptionist staff #8's desk. Staff #2 also stated that when a resident wants to smoke, they can retrieve their cigarettes (maximum of 2 at a time) and lighter from staff #8, and once the resident is finished smoking the resident must return the lighter to staff #8. On 08/14/25 at 2:16 PM, the surveyor interviewed staff #8. During the interview, the surveyor asked staff #8 if there were cigarettes and a lighter stored at the receptionist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observations, facility record reviews, and staff interviews, it was determined that the facility failed to: 1) maintain proper temperature controls for stored drugs and biologicals; 2) ensure the removal of expired emergency medication from the medication storage room; 3) ensure that residents' medication is stored in the medication carts; and 4) ensure the removal of expired medication from the medication cart. This was evident for 2 of 2 medication storage rooms and 1 of 4 medication carts reviewed during an annual recertification survey.The findings include:1. On [DATE] at 10:25 AM, a medication storage observation was conducted. During the medication storage observation, the surveyor observed a buildup of ice in Unit C's medication storage room freezer.On [DATE] at 10:26 AM, the facility's records were reviewed. The facility record review revealed that the facility's Temperature Log for Refrigerator and Freezer did not have documentation of the temperature of Unit C's medication storage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · D2025-08-25 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview with staff, it was determined that the facility failed to ensure a resident who requires dental services on a routine or emergent basis receives necessary or recommended dental services in a timely manner. This was evident for 1(Resident #41) reviewed for dental services.The findings include: On 8/18/2025 at 11:10AM, during a review of Resident #41's electronic medical record, the Surveyor discovered the resident's last dental examination was 9/26/2024. Further review revealed a dental note dated 9/26/2024 which stated Not a candidate for surgical extractions or xrays in the facility and remaining teeth have poor prognosis due to periodontal disease, caries, and retained roots. Action required by nursing home staff: Monitor teeth for signs/symptoms of problems; Patient would benefit [from] referral for panoramic xray and extraction with nitrous/IV sedation. Patient at risk for dental infection. Provider continue peridex swabs 2x a day for periodontal disease.On 8/18/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview with staff, it was determined that the facility failed to ensure face masks were included Personal Protective Equipment (PPE) inside the PPE carts outside residents' rooms. This was evident for 3 PPE carts on the C wing and 4 PPE carts on the A wing. The findings include: Personal protective equipment (PPE) refers to protective items or garments worn to protect the body or clothing from hazards that can cause injury and to protect residents from cross-transmission. PPE includes, but not limited to, gloves, masks, safety goggles, and gowns. On 8/14/2025 at 8:30AM, during a tour of the C wing nursing unit, the Surveyor observed 3 PPE carts along one side of the hallway. Each cart failed to have face masks inside. On 8/14/2025 at 8:33AM, during a tour of the A wing nursing unit, the Surveyor observed 4 PPE carts along one side of the hallway. Each cart failed to have face masks inside. On 8/14/2025 at 10:19AM, the Surveyor conducted an interview with the Infection Preventionist (IP) #25. The Surveyor was informed that the expectation was for all PPE…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-25 · tag F0917 — isolatedMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews with staff and residents, the facility failed to ensure residents have an enclosed closet space protected from casual access from others by having a closet door. This was found to be evident for 2 out of 21 resident rooms observed during the annual survey.The findings include: On 8/15/2025 at 8:25AM, during a tour of the A wing nursing unit, the Surveyor observed that Resident #41 and Resident #57 did not have closet doors, and their personal belongings were visible. On 8/15/2025 at 8:30AM, an interview conducted with Resident #57 revealed that the closet door had been taken off the hinges months ago because the door was loose and posed a safety issue. The resident was informed that the door would be replaced, and the resident would get a curtain to cover their exposed belongings in the meantime. The resident stated that it never happened and felt uncomfortable with his/her personal belongings exposed to whoever entered the room. On 8/18/2025 at 8:20AM, the Surveyors conducted an environmental tour of the A wing, B wing, and C wing nursing units…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews of facility staff it was determined the facility failed to ensure effective pest control as flying gnats and flies were observed throughout the building. This was found to be evident during the survey.The findings include: On 8/14/2025, during a tour of A wing nursing unit between 8:30AM and 10:20AM, the Surveyor observed the following concerns:1.) In room [ROOM NUMBER]A-1 and 2, multiple gnats were noted flying around the room.2.) In room [ROOM NUMBER]A-2, multiple gnats observed on used tissues sitting on Resident #1's bedside table.3.) In room [ROOM NUMBER]A-1 and 2, gnats and flies observed flying around the room. Resident #2 stated that the gnats and flies have been an issue within the facility.On 8/14/2025 at 10:25AM, while walking down C wing hallway towards the conference room, the Surveyor observed gnats flying.On 8/15/2025, during a tour of the A wing nursing unit at 8:15AM through 9:40AM, the Surveyor observed the following concerns:1.) In room [ROOM NUMBER]A-1 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-20 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with facility staff it was determined the facility failed to: 1.) administer medications as ordered by the physician, for 4 of 4 residents (#97, #58, #213, #365) observed during a medication administration and record review; 2.) document a resident (#68) was receiving oxygen therapy and; 3.) document interventions taken when a resident's (#88) tracheostomy tube became dislodged. This was evident for 6 of 6 medical records reviewed for professional nursing documentation during the facility's annual Medicare/Medicaid survey. Findings include: 1a.) A medication observation was made on 6/1/23 at 10:30 AM and Licensed Practical Nurse (LPN) #40 was administering medications to Resident #97. She administered 9:00 AM medications to the resident at 10:30 AM. The computer screen was highlighted pink in color. LPN# 40 explained that when the computer screen highlights a pink screen it means the medications are late. LPN #40 went on to say that a yellow screen appears when the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-20 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of pertinent facility documents and interview with facility staff, it was determined that the facility failed to have a facility assessment that was accurate and complete including information relevant to the needs of the residents the facility serves. The findings include: On 06/20/23 at 11:30 am the surveyor reviewed the Facility Assessment which revealed the Guest Service Director, Assistant Director of Nursing, admission Director and the Maintenance Director had incorrect names listed and were not the current staff. This was confirmed by the list of key personnel provided by the facility staff. Further review of the provided facility assessment failed to reveal any of the required information related to the numerical staffing needs of the facility based on the facility assessment to ensure enough qualified staff are available to meet each resident's needs. During an interview with the Nursing Home Administrator on 6/20/23 at 11:45 am while reviewing the facility assessment she revealed that it was difficult to understand. She further revealed that the facility is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-20 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record revies and interviews of facility staff it was determined the facility failed to: 1.) document that daily activities were provided to residents (Resident # 9 and # 60) and 2.) document medical information in a resident's medical record (Resident #25, #211, #365). This was evident for 5 out of 90 residents reviewed during a facility's annual survey. Findings include, 1. Observations were made of resident # 9 and # 60 on 5/16/23 at 9:55 AM and 5/17/23 at 9:40 AM and there were no activities observed taking place. An interview was conducted with the Recreation Director (RD)# 21 on 5/23/23 at 1:30 PM and she was made aware that no activities were observed for resident # 60 and resident # 9 and asked about specific activities that are done with the residents. She stated that resident # 60's family likes to attend activities in the evening with the resident. She further stated that one on one activities are provided for residents who are unable to attend activities and that documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-20 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview it was determined that the facility failed to make sure the residents on Unit C had their call bells within reach to call for assistance. This deficient practice was evident in 2 of 4 (#47 & #48) residents observed on Unit C during the annual survey. The findings include: On 05/16/23 at 9:40 am during the initial walk through of the facility, the surveyor observed Resident #48's call bell on the floor and Resident #47's call bell under the bed. LPN #10 confirmed the surveyor's findings at 9:43 am. After surveyor intervention LPN #10 provided both residents with their call bells. On 06/20/23 at 5:47 PM during an interview with LPN #10 he/she stated at the beginning of the shift during rounds the nurses make sure the residents have their call bell. Throughout the day the nursing staff checks to make sure they have their call bells.
- Potential for harm · Dcited before2023-06-20 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on family interview, ADL record review, and staff interviews it was determined that the facility staff failed to ensure a resident's desire to have scheduled showers of two per week honored by the facility. This was true for 1 out of 2 (#261) residents reviewed for choices. The findings include: Complaint MD00184959 and facility reported incident MD00185236 were reviewed on 06/06/2023 and 06/07/2023. According to the reports, the complainant and the facility reported incident alleged Resident #261 did not have any showers for 9 days after admission and then only had 2 showers. A phone interview was conducted with the complainant on 06/05/2023 at 9:50 AM and he/she stated that Resident #261 was at the facility for 9 days before anyone gave her/him a shower and that the resident never received twice weekly showers. A review of the Annual Minimum Data Set (MDS) assessment, a part of the comprehensive review of a resident's care, completed on 10/10/2022 revealed that under Section F 400 Interview for Daily Preferences, the resident stated that showers were very important. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-20 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical records and interview it was determined that the facility failed to maintain a resident's privacy as evidenced by a Nurse Practitioner discussing a resident's medical diagnoses in a hallway. This deficient practice occurred in 1 of 1 (#98) resident's reviewed for privacy practices during the annual survey. The findings include: On 5/16 at 11:00 am during the surveyor's initial screening, Resident #98 reported on 5/12/23 while in the hallway with Occupational Therapist(OT) #12 he/she saw Nurse Practitioner (NP) #45 and mentioned pain control. Resident #98 reported that NP #45 openly said Resident #98 had a substance abuse and alcoholism in the hallway. On 05/24/23 at 10:56 am during an interview with OT #12 he/she told the surveyor while taking Resident #98 to the therapy gym the resident spoke to NP #45 about his/her pain and NP #45 did openly mention Resident #98's medical history in the hallway. On 05/26/23 at 11:47 am during an interview with NP #45 who reported Resident #98 approached him/her about pain management which is a complex health situation. NP #45…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to provide residents with housekeeping services that promote a comfortable and homelike environment. This was evident for Unit C and room [ROOM NUMBER]A-1 observed during the facility's annual survey. The findings include: On 5/17/23 at 8:00 AM, the surveyor smelled strong smells of human waste during the initial tour of Unit C. On 5/17/23 at 11:30 AM, the surveyor continued to smell the strong smells of human waste in another visit to Unit C. On 5/17/23 at 10:30 AM, the surveyor observed the floor in room [ROOM NUMBER]A-1 littered with trash from breakfast. The surveyor informed LPN #4 of the trash on the floor of room [ROOM NUMBER] A-1. LPN #4 stated that he/she would have staff clean the area. On 5/17/23 at 12:00 PM, the surveyor observed the floor of room [ROOM NUMBER]A-1 was still littered with trash from breakfast. On 5/17/23 at 12:30 PM, the survey team interviewed the Administrator regarding housekeeping services in the facility. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on administrative and medical record review and interviews with facility staff it was determined the facility failed to prevent verbal abuse by an agency staff member towards a resident. This was found to be evident for 1 of 26 (Resident # 37) residents reviewed for abuse during the resident's annual Medicare/Medicaid survey. Findings include: MD00193103 was reviewed on 6/16/23 at 10:30 AM for allegations of abuse. According to the facility's investigation, on 6/2/23 at approximately 12:45 PM, Geriatric Nurse Assistant (GNA) #67 was overheard by another GNA cursing at Resident #37. Further review of the facility's investigation and a statement by GNA #18 revealed that while she was in the hallway assisting with passing lunch trays, she saw GNA #67 begin to walk out of the resident room. She further stated that she heard Resident #37 yell, get out, and GNA #67 then turned around and walked to the curtain and replied with an [expletive] you, to the resident, and then walked out of the room. Review of GNA #67's statement on the same date revealed that he was passing drinks to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on administrative review and interviews with facility staff, it was determined the facility failed to: 1.) report to the proper authority to include the police department, that staff used another staff license to work at the facility and 2.) notify the state agency when a resident (R#309) eloped from the facility. This was found to be evident during a review of the facility's investigation of facility reported incidents and 1 of 19 residents reviewed for accidents during the facility's annual Medicaid/Medicare survey. Findings include: 1. Intake MD00186016 was reviewed on 5/25/23 at 9:30 AM for allegations that staff worked as imposters by using other staff licenses while working at the facility. A review of the facility's investigation, and a copy of the timeline that was provided by the Administrator revealed that on 10/8/22 Staff # 55, an unlicensed staff, worked at the facility as Geriatric Nurse Assistant (GNA) #43. An interview was conducted with the Administrator, #1 on 5/25/23 at 2:00 PM and she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-20 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based to medical record review and interviews it was determined that the facility failed to complete thorough investigations when investigating facility reported incidents. This deficient practice was evident in 2 of 8 facility reported incidents involving Residents #92 and #310) reviewed during the annual survey. The findings include: 1. On 06/06/23 at 8:26 am, review of the Facility Reported Incident MD00191413 revealed Resident #92's family member sent an email to the facility Complaint mailbox on 04/15/23 at 8:32 am. A review of the facility's investigation revealed there was no documentation to verify the resident's concerns were addressed or invalid. On 06/06/23 at 9:39 an during an interview with Director of Nursing (DON) #2 she provided a statement from Resident #92 dated 04/20/23 that indicated that when the resident was initially admitted his/her dressing wasn't being changed unless he/she asked for it to be changed and he/she wasn't getting pain medication on time. He/she didn't have any concerns during the time of the interview because everything was rectified. When…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-20 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and interview with staff it was determined the facility staff failed to notify the resident and/or the resident's representative(s) of a hospital transfer and the reason for the transfer in writing. This was found to be evident for 1 (Resident # 62) of 3 residents reviewed for hospitalization during the annual survey. The findings include: Review of Resident #62's medical record on 5/23/23 at 10 am, failed to reveal a written hospital transfer for 1/17/22. On 5/23/23 at 3:30 pm during an interview with the Director of Nursing, she stated she could not locate a hospital transfer documentation for Resident #62 for the hospital transfer on 1/17/22; however, the Director of Nursing was able to present the Bed Hold Notice of Policy & Authorization.
- Potential for harm · Dcited before2023-06-20 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to provide a completed bed hold policy notice to the resident or resident representative (Resident # 25). This was evident in 1 of 1 resident reviewed during the facility's annual survey for care planning. Findings includes: Review of Resident #25's medical records on 5/18/23 at 9:18 am revealed the resident was admitted to the facility on [DATE] for rehabilitation and on 10/13/22 the resident was transferred to the hospital. Further review of Resident #25's medical records on 5/24/23 at 12:30 pm revealed the transfer documents included a bed hold document that did not indicate the number of hospital and/or therapeutic leave days remaining for Resident #25's Medicaid account. Review of Resident #25's medical records on 5/24/23 at 12:45 pm revealed the resident received assistance from Medicaid from admission on [DATE] to 10/13/22 (date of his/her transfer to the hospital for emergency treatment). During an interview with the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-20 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with the facility staff it was determined that the facility failed to ensure Minimum Data Set (MDS) assessments accurately reflected the resident's status as evidenced by failure to: 1.) accurately code for falls this was evident for 2 (Resident #52, #263) out of 2 for falls and 2.) accurately code: Hearing, Speech and Vision. This was evident for 1 (R#90) out of 1 reviewed for Hearing, Speech and Vision and 3.) accurately code hospitalization. This was evident for 1 (R #107) our of 5 reviewed for hospitalization during the survey process. The findings include: The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. The MDS provides a comprehensive assessment of the resident's functional capabilities and helps nursing home staff identify health problems. It is designed to collect the minimum amount of data to guide care planning and monitoring for residents in long-term…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and interviews it was determined that the facility staff failed to implement patient centered care plans for: 1.) residents who received oxygen therapy (#47, #68, #88), 2.) use of a Wander Guard (#309) and 3.) ensure that a resident's pain care plan was followed for pain management. This deficient practice was evidenced in 5 (#47, #68, #88, #309 & 219) resident records reviewed for oxygen therapy, use of a Wander Guard, and Activities of Daily Living (ADL's) during the investigation stage of the facility's annual Medicare/Medicaid survey during the annual survey. The findings include: 1. During the initial screening of the residents on 05/16/23 and 05/17/23, surveyor observed Resident #68 and #88 receiving oxygen therapy. Resident #47 had oxygen tubing on the bed and the oxygen machine was on 2 liters. On 05/22/23 at 1:57 pm Director of Nursing (DON) # 2 provided the surveyor with a care plan for respiratory complications for Resident #68. Oxygen use was an intervention, but the resident did not have a resident centered care plan for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-20 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interviews it was determined that the facility failed to ensure that the nursing staff was competently trained to care for residents who had a tracheostomy. The deficient practice was evident in 1 of 1 (Resident #88) residents who resides in the facility with a tracheostomy. The findings include: On 05/30/23 at 1:00 pm a review of the Resident #88's electronic medical record (EMR) revealed the resident was sent to the hospital on [DATE] for a tracheostomy dislodgement. On 05/30/23 2:29 pm review of the nurse's employee record who was assigned to Resident #88 when the tracheostomy became dislodged revealed an agency nurse was assigned to the resident. Director of Nursing (DON) #2 made the surveyor aware they facility did not have documentation to support the nurse was competently trained to care for a resident with a tracheostomy tube. On 06/02/23 at 8:58 am during an interview with Director of Nursing #2 she/he reported there was no specific training for tracheostomy care for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview it was determined that the facility failed to: 1.) have a system in place to identify potential drug diversion as evidenced by failure to ensure Controlled Drug Administration Records were kept in a manner that an accurate reconciliation could be completed and failed to have an effective system in place to ensure nursing staff signed that the controlled drug count was correct at the time the count occurred. This was found to be evident for 1 of 8 (Resident #60) residents reviewed for narcotics and 1 out of 6 medication carts reviewed and 2.) the facility contracted pharmacy delivery company failed to deliver a resident's medication without informing the facility of the cancellation of the medication delivery (Resident #213). This was evident for 1 of 10 residents reviewed for activities of daily living during a facility recertification survey. The findings include: 1. On 5/31/21 at 1 pm review of Resident #60's medical record revealed the resident was admitted in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-20 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of resident medical records and interview with facility staff, it was determined that the facility failed to ensure a resident's drug regimen was free from unnecessary drugs. This was evident for 1 of 66 residents (Resident #365) reviewed during a facility's recertification survey. The findings include: Review of the facility incident report MD00187644 reported Resident #365 requiring Narcan (medication that reverses opioid overdose symptoms) administration when he/she was found unresponsive. Medical record review for Resident #365 on 5/26/23 at 1:45 pm revealed the resident was admitted to the facility on [DATE] for rehabilitation for a right leg fracture. Continued review of Resident #365's medical record revealed facility nursing staff administered Narcan to the resident after an opiate overdose on 1/10/23. Resident #365 was ordered to have a 15 mg Oxycodone tablet every 4 hours for a pain score of 6-10 as needed (resident reporting extreme pain) since 12/22/22. Further review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interview with facility staff it was determined that the facility failed to: 1.) properly store resident's medications and facility supplies in accordance with currently accepted professional standards. This was evident in 1 out of the 4 medication storage rooms within the facility and; 2.) ensure that expired medications were disposed of properly. This was found to be evident for 1 resident (#2) when 3 medication carts were reviewed for narcotic reconciliation during the facility's annual Medicare/Medicaid survey. The findings include: 1. On 05/31/23 08:55 AM during observation rounds of the Medication Storage room on Unit B wing revealed the following: a. One package of Safe Step Huber Needle Set, facility supply, was found in the upper cabinet over the sink with an expiration date of 11/28/22. b. Two tabs of Colchicine 0.6mg were found lying in the top drawer of a cabinet with an expiration date of 12/01/22 with no resident's name on medication. c. One Albuterol Inhaler was found on the countertop in the Medication Storage room for Resident #408. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-20 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and interview it was determined that the facility failed to meet the needs of the residents regarding the timeliness of providing laboratory services. This was evident for 1 resident out of 66 (Resident #7) residents reviewed for during the annual survey. The findings include: On 5/30/23 at 3 pm a review of the Residents #7's medical record revealed a physician order dated 4/17/23 at 2:43 pm to obtain a HGBA1c. A Hemoglobin A1C (HGBA1c) test is a blood test that measures your average blood sugar levels over the past 3 months and is used to determine and/or manage diabetes. Further review of the medical record failed to reveal that the lab was obtained. On 5/30/23 at 4 pm during an interview with the Director of Nursing, she stated that the HgA1c was not obtained as ordered by the physician on 4/17/23. After surveyor intervention, the physician was notified and the lab was obtained on 5/31/23.
- Potential for harm · Dcited before2023-06-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with facility staff it was determined the facility failed to maintain infection control practices: 1.) in room [ROOM NUMBER] and of Resident #103's room as well as in 3 (#47, #48, & #77) of 4 resident's observed for infection control practices; and 2.) contain soiled linen on Unit B at the point of collection. This was evident for 1 of 3 units observed during observation rounds of the annual Medicare/Medicaid survey. Findings include: 1. An observation was made on 5/16/23 at 7:45 AM while touring the building and noted on the floor in room [ROOM NUMBER], was a dried dark red substance, and a large number of crumbs surrounding the bed. The Geriatric Nurse Assistant (GNA) # 3 was made aware at that time as she was in the hallway near the resident room. An observation was made on 5/17/23 at 11:00 AM of resident # 103's room and there were a large amount of crumbs and medicine cups noted on the floor. An observation was made on 5/19/23 at 1:15 PM of Resident #103's room and there…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interviews with facility staff it was determined the facility failed to ensure that residents were offered a pneumococcal and influenza vaccine. This was found to be evident for 3 (Resident #111, #25 and #108) of 5 residents reviewed for immunizations during the facility's annual Medicare/Medicaid survey. Findings include: A review of resident # 111's medical record on 5/31/23 at 10:00 AM for immunizations revealed the resident did not have documentation of a pneumococcal or influenza vaccination. A review of resident # 25's medical record on 5/31/23 at 10:00 AM for immunizations revealed the resident did not have documentation of a pneumococcal or influenza vaccination. A review of resident # 108's medical record on 5/31/23 at 10:00 AM for immunizations revealed the resident did not have documentation of a pneumococcal or influenza vaccination. During a meeting with the DON on 5/31/23 at 11:35 AM she stated that resident # 111 and resident # 108 did not receive an Pneumococcal Vaccine. She further stated that resident # 25 refused all vaccinations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-20 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews it was determined that the facility failed to maintain an effective pest control program as evidenced by numerous alive ants and multiple spiders seen in resident's rooms. This deficient practice has the potential to affect resident who reside on C-Wing. The findings include: On 05/25/23 at 10:23 am while the surveyor was speaking with Resident #19 in his/her room, the surveyor observed a dead ant on the resident's fitted sheet. RN #24 verified Resident #19 had a dead ant on the anterior left side of the fitted sheet near the pillow. There were multiple live ants and two alive spiders in Resident #19's room near the trim by the window. Resident #19 verbalized frequently seeing ants in the room. On 05/25/23 at 10:30 am observations made of multiple live ants near the window and on the air conditioner unit in room [ROOM NUMBER] C. There were a cluster of dead ants under the air conditioner unit. A spider web was in the corner of the bathroom with a live spider inside. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-01-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews of facility staff it was determined that food service employees failed to ensure that equipment was maintained and food was stored properly to reduce the risk of foodborne illness. The findings include: On 1/03/2019 at 9:26 AM surveyors toured the facility main kitchen with the food service manager. The following observations were made: 1. A cardboard box of green peppers and a cardboard box of wrapped boneless beef rounds were observed on the floor of the walk in refrigerator. 2. Cardboard boxes containing dry food goods were observed stored on the floor of the dry goods storage room and not on the available shelving in the room. On 1/09/2019 at 7:45 AM surveyors toured the facility main kitchen with the food service manager. The following observations were made: 1. The hand sink adjacent to the walk in refrigerator was not functional. Interview of the food service manager revealed that the sink had been disconnected to allow for repairs to the caulking around the basin. 2. The drain pipe for the sanitizer compartment of the 3 compartment sink…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined the facility staff failed to provide Resident #92 with the most dignified existence. This was evident for 1 of 56 residents investigated for dignity during the survey process. The findings include: On 1/4/19 at 12:30 PM, surveyor observation revealed Resident #92 was served lunch. The lunch was noted to be sitting in the room on the overbed table. The facility staff failed to feed the resident until 12:50 PM (20 minutes after the tray was placed in the room). Surveyor observation of Resident #92's breakfast on 1/5/19 at 8:34 AM revealed the resident's breakfast in the room sitting on the overbed table. Further observation revealed the facility staff failed to feed the resident until 8:40 AM. On 1/8/19, Resident #92's was served lunch at 12:50 PM; however, the facility staff failed to feed the resident until 1:02 PM. Surveyor observations of the facility staff revealed the facility failed to re-heat the resident's food prior to feeding. Interview with staff nurse #12 on 1/9/19 at 7:30 AM revealed the residents that need to be fed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-17 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, and resident interview it was determined that the facility staff failed to ensure residents' choices regarding showers and getting weighed were honored (#92 and #93). This was true for 2 out of the 28 residents reviewed during the investigative stage of the survey. The findings include: 1. I interviewed Resident #93 on 1/3/19 at 2:06 PM. Resident stated that he/she has only received one shower since admission and he/she would like at least one a week. The Director of Nursing (DON) was interviewed on 1/8/19 at 12:32 PM. She said she would investigate the shower issue. A review of the staff documentation of bathing for the resident from October thru January revealed that the resident only received bed baths. The DON was interviewed on 1/9/19 at 10:51 AM. She said she understood the findings. She said the resident often refuses and she has instructed staff to document when the resident refuses. Acknowledged that staff did not document the refusals. Stated the resident has a hip wound and does not like getting it wet. The DON said they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-17 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, it was determined that the facility staff failed to follow a resident's wishes as to when the resident's health care agent authority to change life-sustaining treatments became effective. This was evident for 1 (Residents #102) of 8 residents reviewed for advance directives during an annual recertification survey. The findings include: A Maryland MOLST (Medical Orders for Life-Sustaining Treatment) form is used for documenting a resident's specific wishes related to life-sustaining treatments. The MOLST form includes medical orders for Emergency Medical Services (EMS) and other medical personnel regarding cardiopulmonary resuscitation and other life-sustaining treatment options for a specific patient. Review of Resident #102's medical record on [DATE] revealed a valid set of advance directives that indicated Resident #102's durable power of attorney for health care's authority would become operative when Resident #102's attending physician and a second physician determine that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview it was determined that the facility staff failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior(#92). The findings include: On 1/03/2019 at 9:26 AM surveyors toured the facility including the kitchen and dining room. The following observations were made: 1. Surveyors observed dried food crumbs, loose potato chips and single serve sugar packets on the floor of the dry goods room. 2. Dining room service area observed with soiled countertops and crumbs scattered on the floor. The cabinet door under the sink was in disrepair and the inside of the cabinet was soiled with plastic trash and crumbs. Food debris was observed in 3 out of 4 steam tables. 3. The floor of the dining room was observed with crumbs and food debris around dining tables. 4. Meal carts were observed soiled with dried food stuck to the bottom ledge. On 1/09/2019 at 7:45 AM surveyors toured the facility kitchen and the dining room. The following observations were made: 1. Dining room floor observed with dried…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-17 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and interview with staff it was determined that the facility staff failed to provide a written notice for emergency transfers to the resident and/or the resident representative. This was found to be evident for 2 (Resident # 37 and 62) out of 56 residents reviewed for a facility-initiated transfer during the investigative portion of the survey. The findings include: 1. A medical record review for Resident # 37 was conducted on 01/09/19. Review of the physician order written on 12/03/18 revealed that Resident # 37 had a change in their medical condition that required an immediate transfer to an acute care hospital for further evaluation. Review of the medical record failed to reveal a written notice for emergency transfers to the resident, resident representative and the ombudsman. 2. A review of Resident #62's clinical record revealed that the resident was sent to the hospital on 9/7/18. There was no evidence on the chart that the ombudsman was notified of the transfer. The Director of Nursing was informed of the finding at the exit conference.
- Potential for harm · Dcited before2019-01-17 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of the medical record and staff interview, it was determined that the facility staff failed to provide the resident and their representative with a written notice of bed hold policy, at the time of the resident transfer for hospitalization. This was evident for 1(# 37) of 4 residents reviewed for Hospitalization during the annual recertification survey. The findings include: Review of the medical record for Resident #37 revealed the resident was transferred to an acute care facility on 12/03/18. There was no documentation found in the medical record that the resident or the resident's responsible party was given a copy of the bed hold policy upon transfer to the hospital. On 01/08/19 01:28 PM, the Director of Nursining confirmed that Resident #37 and the Resident's responsible party did not receive the facility bed hold policy when Resident #37 was transferred to the hospital.
- Potential for harm · Dcited before2019-01-17 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility staff failed to ensure that the Minimum Data Set (MDS) Assessments accurately reflected a resident's status (#44, 92). This was evident for 2 of 2 residents reviewed for accurate MDS assessments during the annual survey. The findings include: The MDS is a federally mandated assessment tool that helps nursing home staff gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need. 1. Review of Resident #44's 11-1-18 quarterly MDS assessment stated in answer to question J1900C that the resident had experienced 2 falls with a major injury. Interview with Unit Manager on 1-4-19 at 8:15 AM revealed Resident #44 had two falls and no injuries. Interview with the MDS Coordinator #5 on 1-9-19 at 8:41 AM stated the 11-1-18 MDS question J1900 was incorrect and Resident #44 had not had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-17 · tag F0642 — isolatedEnsure a qualified health professional conducts resident assessments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and interview, it was determined the facility staff failed to turn and reposition Resident #92 every 2 hours as ordered and failed to apply Prevalon boots as ordered to Resident #92. This was evident for 1 of 10 residents investigated for limited range of motion during the survey process The findings include: 1 A. The facility staff failed to turn and reposition Resident #92 every 2 hours as ordered. Medical record review for Resident #92 revealed on 12/10/18 the physician ordered: turn and reposition every 2 hours. Surveyor observation of Resident #92 on 1/10/19 at: 7:10 AM, 8:08 AM (being fed breakfast), 9:01 AM, 9:15 AM, 9:30 AM, 9:45 AM-10:00 AM (receiving care by Hospice staff), 10:15 AM, 10:30 AM, 10:45 AM, 11:00 AM, 11:15 AM, 11:30 AM, 11:45 AM, 12:00 PM, 12:15 PM, 12:30 PM, 12:45 PM, 1:00 PM and 1:45 PM revealed the resident in bed and on back. During the every 15 minute observations of Resident #92, the facility staff failed to turn and reposition the resident every 2 hours as ordered. 1 B. The facility staff failed to apply…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on a observation, review of resident clinical records and staff interview it was determined that the facility staff failed to plan and develop a care plan to address a resident's elopement status. This was evident for 1 (Resident 102) out 5 residents reviewed for accidents during an annual recertification survey. The findings are: During an observation of Resident #102 on 01/03/19 at 12:39 PM, Resident #102 was observed wandering the hall ways of the nursing unit with an alarm anklet in place. A review of Resident #102's on 01/03/18 failed to reveal an elopement risk assessment and care plan to address resident's ability to elope. The nursing unit manager was interviewed on 01/09/19 at 2:06 PM and confirmed there was not a nursing elopement risk assessment completed for Resident #102 upon admission to the facility. The nursing manager stated that an elopement care plan was initiated on 01/03/19.
- Potential for harm · D2019-01-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility staff failed to 1) revise Resident #102's impaired swallowing care plan to reflect current interventions identified by the interdisciplinary team, and 2) revise Resident #102's behavior care plan to reflect current recommendations from the facility psychologist and failed to revise Resident #7's care plan. This was evident for 2 (Resident #102, #7) of 2 residents reviewed for care planning. The findings include: 1) Review of Resident #102's medical record revealed an at risk for impaired swallowing related to dysphagia care plan. The nursing staff initiated the impaired swallowing care plan with interventions on 12/11/18. In an interview with the facility speech language pathologist (SLP) on 01/10/19 at 9:30 AM, the SLP stated that the nursing staff and Resident #102's family had been educated on swallowing compensatory strategies that included: Resident #102 is to take smaller bites of food, take multiple swallows, alternating solid and liquid boluses, and to sit at a 90-degree upright position during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interviews and observation, it was determined that the facility failed to administer a medication in accordance with generally accepted standards of nursing practice. Nursing staff signed/initialed on the Medication Administration Record (MAR) that a medication was held but failed to notify the physician and receive further instructions. This was evident for 1 (Resident #63) of 5 residents reviewed for medication regimen review during the survey. The findings included: On 1-3-19 at 6:30 AM Staff #25 obtained Resident #63's blood sugar level as ordered. The level was 66 which is considered low especially in the morning. Staff #25 did not repeat the blood sugar test. Staff #25 then indicated on the medication administration record that the 6:30 AM ordered dose of insulin was held. Resident #63's medical record did not reveal that Staff #25 called the physician about the low blood sugar level or notified the physician that the ordered dose of insulin was held. On 1-9-19 at 1:00 PM the above finding was confirmed with Unit Manager #3.
- Potential for harm · D2019-01-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and interview, it was determined the facility staff failed to obtain a pulmonary consultation for Resident #7, failed to apply ted stocking to Resident #30 and failed to turn and reposition Resident #92 every 2 hours as ordered, failed to apply Prevalon boots to Resident #92 as ordered and frequently used a painful stimuli to arouse a resident(#102). This was evident for 4 of 56 residents selected for review during the annual survey process. The findings include: 1. The facility staff failed to obtain a pulmonary consultation as ordered for Resident #7. Medical record review for Resident #7 revealed on 11/14/18 the physician ordered: pulmonary appointment for nonspecific right apical lung nodule (4 millimeters-mm). A pulmonary consultation with a physician who specializes in the diagnosis and treatment of lung disease. Lung nodules are described as spots in the lungs. Further record review revealed on the discharge summary it was noted: lung nodule-4 mm right lung nodule, incidental finding on head CT imaging. Recommendation for 6 months…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and interview, it was determined the facility staff failed to apply palm guards as ordered to Resident #7. This was evident for 1 of 56 residents selected for review during the annual survey process. The findings include: Record review for Resident #7 revealed on 6/4/18 the physician ordered: right and left palm guards every 4 hours. A palm guard is used as a barrier between fingers and palm skin to prevent injury to the palm from severe finger flexion contracture. A contracture is the shortening or stiffening of muscles, skin, or connective tissues that results in decreased movement and range of motion. Surveyor observation of the resident on: 1/4/19 at 9:36 AM revealed the resident noted with left hand contracture; however, no splint or palm protector was noted on the resident. On 1/9/19 at 12:40 PM and 1/10/19 at 10:00 AM revealed the resident in bed; however, the facility staff failed to apply the right- and left-hand palm protectors. Interview with the resident at that time revealed palm protectors had been in use at 1 time. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the dietician failed to thoroughly assess and document assessments for Resident #92 when weight loss was noted. This was evident for 1 of 56 residents selected for review during the annual survey process. The findings include: Medical record review for Resident #92 revealed the following documented weights: 10/31/18: weight 134 11/2/18: weight 128.8 11/9/18: weight 125.4 (a weight loss of 6.42% since admission to the facility) 11/16/18: weight 123.4 (a weight loss of 7.91% since admission to the facility) and 11/22/18: weight 124. Further record review revealed the dietician assessed and documented on Resident #92's medical record on 11/6/18 when the documented weight was 129.8 (a 3.13% weight loss) noted for Resident #92. Interview with the dietician on 1/9/19 at 7:50 AM revealed the dietician stating that she meets with the unit managers on Thursdays to discuss any triggered weight losses and the unit managers will document their interactions; however, there is no evidence of the dietician assessing Resident #92 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-17 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined the facility staff failed to act upon the consultant pharmacist recommendation in a timely manner(#1, #31, #102). This was evident for 3 of 56 residents selected for review during the annual survey process. The findings include: Medical record review for Resident #1 revealed on 8/10/18 the consultant pharmacist was in the facility and documented: the resident receiving 3 antipsychotics (Seroquel, Risperidone and Zyprexa). Antipsychotic medications can reduce or relieve symptoms of psychosis, such as delusions (false beliefs) and hallucinations (seeing or hearing something that is not there). Formerly known as major tranquilizers and neuroleptics, antipsychotic medications are the main class of drugs used to treat people with schizophrenia. They are also used to treat people with psychosis that occurs in bipolar disorder, depression and Alzheimer's disease. Other uses of antipsychotics include stabilizing moods in bipolar disorder and reducing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility staff failed to ensure Resident #2 was free from psychiatric medications. This was evident for 1 of 56 residents selected for review during the annual survey process. The findings include: Medical record review for Resident #2 revealed on 10/5/15 and 11/5/15 the attending physician and medical director assessed the resident and determined the resident lacked adequate decision-making capacity to make decisions related to his/her care related to brain injury. It was further noted at that time, the resident's sister and father were appointed to be Health Care Agent and the family agreed to make health care decisions for the resident. Further record review revealed on 12/18/18 at 8:00 PM the physician ordered: Risperdal .25 milligrams by mouth every morning for aggression. Risperdal is used to treat certain mental/mood disorders (such as schizophrenia, bipolar disorder, irritability associated with autistic disorder). This medication can help the resident to think clearly and take part in everyday life.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview it was determined that the facility staff failed to ensure medications were kept in a locked and secured location. This was true for 1 out of the 3 nursing units. The findings include: This surveyor observed an unlocked medication cart outside of room [ROOM NUMBER]B on 1/3/19 at 1:44 PM. Nurse #23 came to the cart at 1:48 PM and locked it. She acknowledged it was unlocked when I told her of my observation. There was a resident present prior to the nurse returning but the resident was at the nursing station asking for ice. The resident's back was to the cart and the resident was 3 feet away. The conversation between the resident and the staff at the nursing station lasted 3 minutes. The Director of Nursing was interviewed on 1/9/19 at 10:54 AM. She was informed of the findings. She said she had told staff to always lock the cart and if unlocked it should always be in view.
- Potential for harm · Dcited before2019-01-17 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility staff failed to obtain laboratory blood work as ordered by the physician for Resident #57. This was evident for 1 of 56 residents selected for review during the survey process. The findings include: Medical record review for Resident #57 revealed on 11/16/18 at 9:50 AM the Certified Registered Nurse Practitioner ordered: CMP (Comprehensive Metabolic Panel) on 11/29/18. Further record review revealed the facility staff failed to obtain the laboratory blood test as ordered by the physician. The comprehensive metabolic panel (CMP) is a blood test that gives doctors information about the body's fluid balance, levels of electrolytes like sodium and potassium, and how well the kidneys and liver are working. Magnesium testing may be ordered as a follow up to chronically low blood levels of calcium and potassium. It also may be ordered when a person has symptoms that may be due to a magnesium deficiency, such as muscle weakness, twitching, cramping, confusion, cardiac arrhythmias, and seizures. Interview with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility staff failed to maintain the medical records for Residents (#92 and #56) in the most complete and accurate form. This was evident for 2 of 56 residents selected for review during the survey process. The findings include: A medical record is the official documentation for a healthcare organization. As such, it must be maintained in a manner that follows applicable regulations, accreditation standards, professional practice standards, and legal standards. All entries to the record should be legible and accurate. 1. A. The facility staff failed maintain the medical record for Resident in the most accurate form. Medical record review for Resident #92 revealed on 12/10/18 the physician ordered: turn and reposition every 2 hours. Surveyor observation of Resident #92 on 1/10/19 at: 7:10 AM, 8:08 AM (being fed breakfast), 9:01 AM, 9:15 AM, 9:30 AM, 9:45 AM-10:00 AM (receiving care by Hospice staff), 10:15 AM, 10:30 AM, 10:45 AM, 11:00 AM, 11:15 AM, 11:30 AM, 11:45 AM, 12:00 PM, 12:15 PM, 12:30 PM, 12:45 PM, 1:00 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-17 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews with staff it was determined that the facility failed to ensure residents had a means of directly contacting staff. This was evident in 1 Public bathroom and 1 Staff bathroom that was accessible to residents. The findings include: 1. On 1/10/2019 at 11:35 AM surveyors observed the call light system in the public bathroom behind the front desk. The chord for the call light system was wrapped around the toilet grab bar multiple times preventing the call light system from being activated by pulling the cord. Interview of the Maintenance Director revealed that housekeeping wraps the cord around the grab bar when they clean the bathroom floor. 2. On 1/08/2019 at 12:14 PM the Staff Bathroom adjacent to the Unit C Nurse's Station was observed to be open and accessible to residents. This surveyor observed that there was no call light system in this bathroom. This bathroom was observed to be open and accessible to residents on 1/09/2018 at 9:00 AM and 1/11/2019 at 8:45 AM. On 1/11/2019 at 8:46 AM surveyors interviewed a Certified Nursing Assistant (Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-17 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview of facility staff, it was determined that the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff and the public. The findings include: On January 3-4th, 2019 surveyors conducting resident interviews observed the following environmental concerns: 1. On 1/3/2019 at 11:23 AM the floor in room [ROOM NUMBER]A was observed soiled and sticky. 2. On 1/4/2019 at 9:48 AM the baseboard molding below the air unit in room [ROOM NUMBER]C was observed to be in disrepair and peeling from the wall. These findings were confirmed and reviewed with the Director of Maintenance on 1/11/2019 at 6:45 AM.
- No harm found · C2019-01-17 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, it was determined the facility staff failed to dispose of garbage and refuse properly. The findings include: An observation of the facility's dumpster/trash disposal area was conducted on 1/03/2019 at 9:30 AM. A cylindrical plastic bin filled with leaves and trash was observed stored on the loading dock and not in the dumpster. On 1/10/2019 at 8:20 AM the dumpster side and top doors were observed open. Garbage and refuse should be disposed of in the appropriate dumpster and the dumpster should be closed to maintain cleanliness and reduce the risk of pests. The findings were reviewed with the Director of Maintenance on 1/11/2019 at 6:45 AM.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.4 | +0.6 vs chain |
| Health inspection | 3 of 5 | 2.3 | +0.7 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 4 of 5 | 3.5 | +0.5 vs chain |
The other 183 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 183; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GENESIS MD HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/01/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS OPERATIONS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GHC HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/31/2011 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | since 12/01/2012 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| COUSINS, KAREN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2024 |
| JOHNSON, NICHOLAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2024 |
CMS files one row per role, so the 18 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.
10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $4.9M paid to related parties — landlords or management companies under common ownership — equal to about 33% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215088. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.