Autumn Lake Healthcare At Crofton
2131 Davidsonville Road, Crofton, MD 21114 · For profit - Limited Liability company · 180 certified beds · (410) 721-1000 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0570)
- a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- about 30% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 21.0% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.2% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.0% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 13.2% | 22.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.2% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 26.0% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 9.4% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.1% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.8% | 5.9% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 29.4% | 25.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.2% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 99.4% | 80.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.0% | 21.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 11.2% | 9.8% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 0.81 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.01 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
66.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 951 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 77.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 320 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 66.0%CMS range 62.9–69.5 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 14.6%CMS range 12.3–16.3 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 77.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 46.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 60.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.0%CMS range 6.9–10.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.08 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 180 beds and averages 155.8 residents a day — about 87% occupied, or roughly 24 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.07 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.25 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.63 hrs/resident/day on weekends vs 4.25 on weekdays — 15% thinner on weekends. RN hours go from 0.58 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.
- Potential for harm · F2025-09-25 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, it was determined that the facility failed to ensure a proper sanitary environment in a food and equipment preparation/storage area. This was identified during multiple observations of the kitchen during the annual survey. This deficient practice has the potential to affect all residents.The findings include:Initial tour of the facility kitchen on 9/18/2025 at 8:25 AM revealed multiple areas of black substances located on the wall above the kitchen's coffee and tea maker, as well as on the ceiling panels above. The coffee and tea maker were located on a table to the left of the kitchen's ice machine. Mugs with plastic lids were observed being stored on top of the ice machine. Silverware was being stored to the left of the coffee and tea maker on the table. The coffee and tea maker were observed producing steam. Condensation was observed on the wall and ceiling above the ice machine, coffee and tea machine, and the table where silverware was being stored. This was same area where the black substance was observed by the surveyor. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-25 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, it was determined that the facility failed to maintain appropriate infection control practices. This was evident during observations of the laundry area during the facility's recertification survey. The findings include:On 09/24/2025 at 7:42 AM, during a tour of the laundry room, the surveyor observed a door with signage stating, Keep Door Closed and Do Not Prop Doors Open. The door was observed propped open.On 09/24/2025 at 7:43 AM, in an interview with the Housekeeping Supervisor (Staff #15), when asked about the biohazard room, she stated that it contained biohazard waste in a red hazard bin. When asked if the door was to be left open, she stated that housekeeping staff entered the room to obtain chemicals but acknowledged that the door was not supposed to be propped open at any time. She then closed the door and confirmed that it should not have been left open.On 09/24/2025 at 7:48 AM, during a tour of the soiled laundry room, the surveyor observed the door was open. Staff #15 was observed picking up three soiled linens with her bare…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-25 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, it was determined that the facility 1.) failed to ensure that resident rights are maintained by knocking prior to entering a resident's room and 2.) failed to protect the resident's dignity by not ensuring urine bags were covered. This was evident for 1 (Resident #69 and Resident #102) out of 4 resident's reviewed during the annual survey . The findings include: 1.) On 09/18/2025 at 1:25 PM, during an interview with Resident #69, Geriatric Nursing Assistant (Staff #10) walked into Resident #69's room, but failed to knock on the door prior to entering the room. On 09/18/2025 at 1:49 PM, an interview with Staff #10 revealed that the expectation was to knock and wait for the resident's response. On 09/19/2025 at 8:42 AM, the surveyor reviewed the concern with the Director of Nursing. She indicated that the expectation was that staff should knock on every resident's door prior to entering and at a level that the resident would be able to hear. 2.) A urine bag, or urinary drainage bag, is a medical device that collects urine from the body via a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record reviews and staff interviews, it was determined that the facility failed to ensure a copy of 1.) a resident's medical power of attorney (POA) and 2.) a copy of a resident's advance directive was in the resident's medical records. This deficient practice was evident for 2 (Resident #25 and Resident #40) out of 3 residents reviewed for advanced directives during the annual survey.Advance Directive (AD) is a written instruction, such as a living will or durable power of attorney (POA) for health care, recognized under State law (whether statutory or as recognized by the courts of the State), relating to the provision of health care when the individual is incapacitated.The findings include: 1.) On 09/18/2025 at 11:52 AM, a review of Resident #25's medical record revealed the resident was admitted to the facility on [DATE]. Further review showed that on 07/13/23 Social Worker (SW) #6 completed an initial assessment noting that the resident had an AD and would ask their family to provide their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews, it was determined that the facility failed to ensure resident medical records were maintained secure and confidential. This was evident during 1 of several observations of the 400 hallway during the annual survey.The findings include:On 09/18/2025 at 2:01 PM, an observation on the 400 hallway (where residents, staff, and visitors walk through) revealed an unattended medication cart with a laptop on top of it. The laptop screen was on, open, and slightly pointed downward (facing the public hallway), but failed to reveal that the computer was locked or turned off, to maintain security and confidentiality of the residents medical records. On 09/18/2025 at 2:06 PM, the unattended medication cart with the laptop on top of it was still in the same spot with the screen on, open, and slightly pointed downward. On 09/18/2025 at 2:07 PM, an interview with Geriatric Nursing Assistant (Staff #10) who at the time became present during the observation, revealed that the expectation of staff was to lock the computer screen every time they walk away from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to protect a resident from abuse. This was evident for 1 (Resident #199) out of 12 residents reviewed for abuse. The findings include: On 9/24/2025 at 10:45 AM, a review of Facility Reported Incident #311885 was conducted. The incident was in regard to an allegation of Employee to Resident abuse, where Staff #35 was alleged to have shoved incorrect medications into Resident #199's mouth despite the resident refusing the medication. On 9/24/2025 at 11:29 AM, a review of the Resident #199's progress notes was conducted. In the Provider notes from 2/28/2025 at 2:42 PM, the provider stated, The patient is being evaluated for a follow-up regarding a medication administration error. It was reported that the patient inadvertently received losartan and gabapentin. On 9/24/2025 at 11:38 AM, a review of the witness statement was conducted. The witness, Staff #36, stated that they witnessed Resident #199 yelling at Staff #35, stating Im not taking this, what are you giving me. I don't take that medication.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that facility staff failed to ensure that the residents were free of misappropriation of property. This was evident for 1 (#195) of 1 resident reviewed for misappropriation of property. The findings include:On 9/23/25 at 11:32 AM a record review for Resident #195 revealed under the census tab that the resident had been in the facility for less than 2 weeks. A review of the minimum data set (MDS) with an assessment reference date of 3/13/25 revealed the resident did not have any cognitive impairment. According to Nurse Practitioner (NP) #34's visit note for 3/10/25, the resident was admitted for mobility and activity of daily living (ADL: bathing, dressing, eating, personal hygiene, etc.) dysfunction. A review of the facility's investigation file for the self-reported incident #310886 on 9/22/25 at 11:47 AM revealed an initial report form that noted Resident #195 reported to facility staff that his/her credit card was missing on 3/19/25 at 12:20 PM and she had last seen the card on 3/14/25. According to the report, the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to develop and implement abuse prevention policies and procedures. This was evident for 1 of 1 abuse policy reviewed.The findings include: On 9/23/25 at 1:47 PM a review of the policy titled, Abuse, Neglect, and Exploitation revealed that it was dated 11/13/23 as the date reviewed, however there was no date of implementation. Under policy section it read, It is the policy of this facility to provide protection, welfare, and rights of each resident by developing and implementing written polices and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. However, the policy failed to address how the facility would prevent abuse by agency staff and ensure they reported allegations of abuse and injuries of unknown source. 1. During a review of the facility's investigation file for the self-reported incident #310886 on 9/22/25 at 11:47 AM it was revealed that an agency Geriatric Nursing Assistant (GNA) #37 had worked in the facility one shift on 3/14/25.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, it was determined that the facility failed to provide a notice of transfer/discharge to a resident and/or the resident's responsible party (RP). This was evident for 1 resident (Resident #71) out of 2 residents reviewed for discharge process during the facility's recertification survey.The findings include:On 09/18/2025 at 1:17 PM, during an interview with Resident #71, the resident stated that he/she had fallen twice and was sent to the hospital.On 09/22/2025 at 8:23 AM, review of Resident #71's electronic health record showed that he/she was transferred to the hospital on [DATE] for shoulder swelling and shaking, and again on 08/30/2025 due to bleeding on the left brow and a skin tear after a fall.On 09/22/2025 at 10:20 AM, review of the hospital transfer notifications in the electronic record showed a notice of transfer/discharge for the 08/27/2025 hospitalization but there was no hospital transfer notification for the 08/30/2025 hospitalization in the electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: Number of residents cited: Based on record review and staff interview it was determined that the facility staff failed to code a resident's status accurately on the Minimum Data Set (MDS) assessment. This was evidentfor 1 (Resident #122) out of 2 residents reviewed for accidents during the annual survey. The findings include:The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each Resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments must be accurate to ensure that each Resident receives the care they need.On 09/18/2025 at 9:07 AM, an interview with Resident #122 revealed they had a fall recently.On 09/19/2025 at 10:23 AM, review of Resident #122's medical record revealed that the resident had a fall on 07/18/2025 and 08/20/2025. On 09/22/2025 at 9:32 AM, review of Resident #122 medical records revealed an MDS dated [DATE] which failed to reveal the falls on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 27 citations
- Potential for harm · Dcited before2025-09-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and staff interviews, it was determined that the facility failed to develop comprehensive care plan for residents This was evident for 1 resident (Resident #1) out of 2 residents reviewed for care plan during the facility's recertification survey.The findings include: Anemia is a medical condition characterized by a low red blood cell count or hemoglobin levels. Hemoglobin is an iron-rich protein in red blood cells that carries oxygen throughout the body.A care plan is an outline of nursing care showing all the residents' needs and the ways of meeting the needs. Care plans provide direction for individualized care of the resident. A care plan flows from each resident's unique list of diagnoses and should be organized by the individual's specific needs. It is a dynamic document initiated at admission and subject to continuous reassessment and change by the nursing staff caring for the resident. The care plan typically includes nursing and medical diagnoses, nursing interventions, and outcomes to ensure consistency of care.On 09/23/2025 at 8:23 AM, review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Number of residents sampled: Number of residents cited: Based on interviews and medical record reviews, it was determined that the facility staff failed to ensure the resident's primary health care representative was invited to care plan meetings. This deficient practice was evident for one (#13) resident reviewed for care plan timing and revision during the annual survey.The findings include:On 09/19/2025 at 9:12 AM, during a phone interview Resident #13's healthcare representative #1, they stated that the last care plan meeting they attended was in the previous year. On 09/19/2025 at 11:43 AM, a review of Resident #13 medical records revealed a social service progress note indicating that quarterly care plan invitations had been electronically sent to healthcare representative #2 on 01/08/25, 04/04/25, and 07/02/25.Further review of the medical records revealed that quarterly care plan meetings were conducted on 11/12/24, 02/11/25, 05/13/25, and 08/12/25. For each care plan meeting progress note, the Social Worker (SW #6) documented that healthcare representative #2 declined to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, it was determined that the facility failed to provide and document activities in accordance with resident preferences. This was evident for 1 resident (Resident #102) out of 2 residents reviewed for activities during the facility's recertification survey. The findings include:On 09/23/2025 at 1:04 PM, during an interview with Resident #102 regarding his/her activities in the facility, the resident stated he/she did not participate in any activity. When asked about the type of activity he/she liked, Resident #102 stated that he/ she liked reading. When he/she was asked if the books were provided by the activity staff members, he/she stated his/her daughter brought them. At the time of the interview and observation, no books were present at the resident's bedside.On 09/23/2025 at 1:30 PM, review of Resident #102's care plan goal initiated on 06/27/2025 showed: Resident will choose a leisure pastime within my comfortable abilities through a combination of self-directed activities and scheduled group programs within 90 days.Interventions included:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, it was determined that the facility failed to 1.) initiate treatment for a resident who reported a new clinical concern, 2.) ensure that a medication was available for a resident upon admission since the resident could not eat without the medication, 3.) follow physician orders for blood pressure (BP) measurements. This was evident for 3 resident (Resident #1, #196, and #176) out of 11 residents reviewed during the facility's recertification survey. The findings include: 1.) On 09/18/2025 at 11:54 AM, during an interview with Resident #1, the resident stated that he/she had crusts in the eyes which were also itchy, and that this concern had been reported to a nurse. On 09/22/2025 at 1:35 PM, during an interview with Licensed Practical Nurse (LPN #13), when asked if she was aware of the resident's complaint of itchy eyes with crusting, she stated that the resident had informed her on 09/18/2025 and she had told the attending physician (Staff #26). When asked about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and interview, it was determined the facility staff failed to ensure that residents received respiratory care consistent with professional standards of practice. This was evident for 2 resident (Resident #107 and Resident #9) out of 4 residents reviewed for respiratory therapy during the facility's recertification survey.The findings include: 1. Oxygen (O2) therapy is a treatment that provides you with extra oxygen to breathe in. It is also called supplemental oxygen. It is only available through a prescription from the health care provider. Oxygen tubing is a medical-grade hose that connects an oxygen source (like a concentrator or tank) to an oxygen delivery device, such as a nasal cannula or mask. It is designed to be lightweight, flexible, and kink-resistant to ensure a steady and uninterrupted flow of oxygen for therapy. On 09/18/2025 at 8:50 AM, during the initial tour of the facility, Resident #102 was observed seated in a chair with oxygen administered via nasal cannula connected to oxygen tubing. The surveyor observed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, it was determined that the facility failed to prevent a significant medication error. This was evidenced in 1 (Resident #199) out of 6 residents reviewed for medications. The findings include: On 9/24/2025 at 10:45 AM, a review of Facility Reported Incident #311885 was conducted. The incident was in regard to an allegation of Employee to Resident abuse, where Staff #35 was alleged to have shoved incorrect medications into Resident #199's mouth despite the resident refusing the medication. 9/24/2025 at 11:20 AM, an interview with the Director of Nursing (DON) was conducted. When asked about the facility's outcome of incident #311885, the DON stated that the facility determined the medication error to be substantiated and the alleged abuse to be inconclusive. On 9/24/2025 at 11:29 AM, a review of Resident 199's progress notes was conducted. In the Provider notes from 2/28/2025 at 2:42 PM, the provider stated, The patient is being evaluated for a follow-up regarding a medication administration error. It was reported that the patient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, it was determined that the facility failed to ensure residents were educated on the benefits and risks of pneumococcal vaccine following a refusal. This was evident for 1 resident (Resident #40) out of 5 residents reviewed for immunizations.The findings include:A BIMS score is derived from the Brief Interview for Mental Status, a brief screening tool for assessing cognitive function in long-term care settings. A score between 0 and 15, where higher scores indicate better cognitive ability, helps facilities track cognitive changes. Scores are categorized: 0-7 is severe impairment, 8-12 is moderate impairment, and 13-15 is cognitively intact. The assessment evaluates temporal orientation and short-term recallOn 09/24/2025 at 10:01 AM, review of Resident #40's immunization record showed no documentation that education regarding the risks and benefits of the pneumococcal vaccine was provided following the resident's refusal.On 09/24/2025 at 10:12 AM, during an interview with the Infection Preventionist (IP), when asked about the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-25 · tag F0941 — isolatedDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews and interviews, it was determined that the facility failed to ensure all direct care staff received effective communication training. This was evident for 1 (Staff #38) out of 5 staff reviewed for staff training. The findings include: On 09/23/2025 at 1:20 PM, review of Geriatric Nursing Assistant's (Staff #38) training failed to reveal that they completed effective communication training. On 09/23/2025 at 1:27 PM, the surveyor reviewed the concern with the Director of Nursing (DON) and she indicated that the expectation was that the agency provided training for agency staff. She further indicated she had no further training to provide for Staff #38. During the same interview, the DON indicated there was not a process in place to ensure that all required training was completed by agency staff, including effective communication training that was not on the list of educational trainings completed for Staff #38.
- Potential for harm · D2025-09-25 · tag F0944 — isolatedConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews and interviews, it was determined that the facility failed to ensure all staff received mandatory Quality Assurance and Performance Improvement (QAPI) training. This was evident for 1 (Staff #38) out of 5 staff reviewed for staff training. The findings include: Quality Assurance and Performance Improvement training informs staff of the elements and goals of the facility's QAPI program. On 09/23/2025 at 1:20 PM, review of Geriatric Nursing Assistant's (Staff #38) training failed to reveal that they completed QAPI training. On 09/23/2025 at 1:27 PM, the surveyor reviewed the concern with the Director of Nursing (DON) and she indicated that the expectation was that the agency provided training for agency staff. She further indicated she had no further training to provide for Staff #38. During the same interview, the DON indicated there was not a process in place to ensure that all required training was completed by agency staff, including the training that was not provided by the agency (including QAPI training).
- Potential for harm · D2025-09-25 · tag F0946 — isolatedProvide training in compliance and ethics.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews and interviews, it was determined that the facility failed to ensure staff received the required compliance and ethics training. This was evident for 1 (Staff #38) out of 5 staff reviewed for staff training. The findings include: On 09/23/2025 at 1:20 PM, review of Geriatric Nursing Assistant's (Staff #38) training failed to reveal that they completed compliance and ethics training. On 09/23/2025 at 1:27 PM, the surveyor reviewed the concern with the Director of Nursing (DON) and she indicated that the expectation was that the agency provided training for agency staff. She further indicated she had no further training to provide for Staff #38. During the same interview, The DON indicated there was not a process in place to ensure that all required training was completed by agency staff, including the training that was not provided by the agency (compliance and ethics training).
- Potential for harm · D2024-02-20 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and interviews it was determined the facility failed to document the interdisciplinary team assessed and deemed appropriate a resident to self-administer medication. This deficient practice was evidenced in 1 (#102) of 1 resident who was allowed to self-administer medication during the survey. The findings include: On 02/06/24 at 11:08 am during observation rounds the surveyor observed Resident #102 in his/her room sitting in a chair next to the bed. The bedside table was in front of the resident and the observed a bottle of medication on the bedside table. When asked about the medication, the resident verbalized taking the medication with meals. On 02/09/24 at 8:22 am the surveyor received a copy of thee Resident Self-Administration of Medication policy from Director of Nursing #2. A review of the policy revealed the policy indicated the interdisciplinary team's assessment of the resident's capacity to self-medicate be recorded on the Medication Self Administration Assessment in the resident's medical record. On 02/09/24 at 10:36 am a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-20 · tag F0570 — isolatedAssure the security of all personal funds of residents deposited with the facility.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview it was determined that the facility failed to ensure the surety bond covered the financial assets of the residents who finances they manage. This deficient practice was discovered during the survey. The findings include: On 02/14/24 at 1:30 pm the surveyor received a copy of the resident funds balance which was over $50,000. Review of the facility's surety bond certificate revealed the certificate was effective 08/01/23 - 08/01/24. The Surety Bond's amount was $50,000, which was less than the required amount to secure the residents' funds. On 02/14/24 at 1:38 pm during an interview with Business Office Manager #37 the surveyor reported the surety bond did not cover the number of finances in the residents' accounts. Business Office Manager #37 verbalized the facility started managing more resident accounts and the amount exceeded the surety bond. In December 2023 they had the correct amount insured.
- Potential for harm · D2024-02-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews it was determined that the facility staff failed to maintain the building in good repair and failed to maintain a comfortable homelike environment for residents. This deficient practice was evident in 3 resident rooms and 1 shower room discovered during the survey. The findings include: On 02/06/24 at 10:56 am during observation rounds while in room [ROOM NUMBER] the surveyor observed a hole in the wall above the electrical outlet behind bed B; the phone was on the floor behind the bedside table, a bottle of lotion was under the bed, waste was on the floor on the left side of the bed, and a used and unlabeled urinal rested on the upper left bed rail. Admissions Coordinator #12 confirmed the surveyor's findings. On 02/06/24 at 11:08 am while in room [ROOM NUMBER], the surveyor observed warping paint near the trim in the bathroom which was a shared bathroom with the residents in between room [ROOM NUMBER]. On 02/06/24 at 11:24 am during the continuation of observation rounds the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview it was determined the facility staff failed to notify the state agency of an alleged abuse case within the allotted 2-hour reporting window. This deficient practice was evidenced in 1 of 2 facility reported incident's reviewed during the survey. The findings include: On 02/18/24 at 5:37 pm a review of the facility's investigation of MD00202068 revealed that on 01/31/24 at 8:30 am it was reported to Administrator #1 and that a GNA threw a cup of lemonade in Resident #52's face. Further review of the self-report form submitted to the state agency revealed the alleged incident was reported to the state agency on 01/31/24 at 11:10 am, which was outside of the allotted 2-hour reporting window. On 02/18/24 at 7:09 pm a review of the facility's abuse policy revealed that on page 4 Section VII Reporting Abuse Section A 1. Reporting of all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies with specified timeframes. (a) Immediately, but not later than 2 hours after the allegation is made, if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, medical record review, and interview it was determined that the facility staff failed to (1) initiate a person-centered care plan in a timely manner for a resident who was receiving oxygen therapy and failed to (2) ensure a residents' care plan was implemented for a resident with complaints of pain. This deficient practice was evident in 1 (#309) of 2 residents observed with oxygen therapy and 1 (Resident #154) of 3 residents reviewed for pain management The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care they receive in a facility. (1) On 02/06/24 at 10:45 am during observation rounds the surveyor observed Resident #309 in bed with 3 liters of oxygen via nasal cannula being administered. On 02/09/24 at 10:05 am review of Resident #309's electronic medical record revealed the facility staff failed to initiate a person-centered care plan for oxygen therapy for Resident #309 until the day of the start of the survey on 02/06/24. The care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, it was determined that the facility failed to develop a person-centered care plan that was reviewed, revised, and implemented timely by an interdisciplinary team composed of individuals who had knowledge of the resident and his/her medical and psychosocial needs. This was evident for 2 (Resident #413 and #409) out of 2 residents reviewed during the survey. The findings include: 1). An initial screening on 2/6/2024 at 10:55 AM, found that Resident #413 had his/her eyes closed and the arms were crossed tightly over the chest. During the interview, the resident stated, I know I am getting depressed, because now I have a stool bag attached to me everywhere I go. Observation, 2/09/24 at 10:58 AM, found Resident #413 semi-sleeping with the television on. Later, during an interview, the resident stated, No one talked to me about the stool bag yet, I want to go home but I do not know how to take care of the stool bag which makes me sad. I did tell the staff. Record review, on 2/9/24 at 11:43 AM, revealed that Resident #413 was admitted to the facility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interviews it was determined that the facility staff failed to ensure a dialysis resident had orders for the arteriovenous graft to be assessed according to nursing professional standards. This deficient practice was evident in 1 (#102) of 1 resident record reviewed for graft orders. The findings include: An (AV) graft is a type of access used for hemodialysis treatments. The graft is usually placed in the arm. Hemodialysis is a procedure where a machine with a special filter is used to clean the blood. A thrill is a vibration caused by blood flowing through the fistula and can be felt by placing the fingers on the site of the graft. A bruit is a whooshing sound heard when a stethoscope is placed over the av graft which indicates the graft is patent. On 02/06/24 at 11:08 am during observation rounds the surveyor observed Resident #102 with a dressing to the left upper arm. The resident verbalized receiving dialysis treatments. On 02/08/24 at 2:23 pm a review of Resident #102's medication administration record (MAR) and treatment administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, it was determined that the facility failed to: (1) administer a medication timely as ordered by the physician for (Resident #215) (2) administer oxygen therapy according to the physician's order and failed to notify the assigned nurse of a resident's compromised respiratory status, and (3) follow rotation of injection sites for administration of insulin for (Resident #15). This was evident in 3 of 25 residents records reviewed for nursing staff following physician orders during the survey. The findings include: (1) The Pyxis is an automated medication dispensing system located inside the facility. Restless leg syndrome (RSL) is a condition characterized by a nearly irresistible urge to move the legs which may result in pain. RSL typically occurs while sitting or lying down. Review of Resident #215's record revealed the resident was admitted with diagnoses that included restless leg syndrome. The resident was cognitively impaired and was totally dependent on staff for care. Review of complaint MD00182723 and Resident #…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident medical record review, and staff interview it was determined the facility failed to ensure that a resident prescribed psychotropic drugs received gradual dose reductions in an effort to discontinue the medications. This was evident for 1 resident (#127) out of 7 residents reviewed during the survey. The findings include: Review of Resident #127's medical record on 02/15/2024 at 04:46 PM revealed that resident was prescribed Zoloft 100 mg daily by mouth for depression, Trazadone 50 mg daily by mouth for depression/sleep aid, and Buspirone 10 mg every eight hours by mouth for anxiety. There was no documentation in Resident #127's medical record that a gradual dose reduction attempt occurred for Resident (#127). Interview with Director of Nursing on 02/15/24 at 4:48 PM confirmed that there was no documentation in resident medical record that a gradual dose reduction attempt occurred for Resident (#127) for psychotropic medications. Interview with staff (#29) on 02/16/24 at 11:26 AM also confirmed that there was no documentation in resident medical record and stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to ensure that injectable immunization diluents and/or vials had matching expiration dates. Additionally, the facility failed to comply with its medication storage policy and procedures. This was found to be true for 6 out 6 varicella injectables located in the medication refrigerator #2 located on unit # 3. Additionally, six vials of Hepatitis B were found expired in medication refrigerator #1 located on unit # 3. The findings include: On 02.14.24 at 10:56 AM the surveyor interviewed staff Registered Nurse (RN)# 38. The surveyor found the temperature in the medication storage refrigerator #1 had a temperature of 29 degrees Fahrenheit which did not meet the facility's policy standard temperature range of 36-46 degrees. Six vials of Hepatitis B vaccine were found with expired dates for use and were dated 12.07.23 and unopened in the medication refrigerator #1. At 11:06 AM on 02.14.24 the surveyor found six vials of varicella injectables with non-matching dates of expiration for use in refrigerator #2. The DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-20 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview it was determined that the facility failed to provide an updated and accurate facility assessment. This deficient practice was discovered during the survey The findings include: On 02/06/24 at 1:46 pm the surveyor received a copy of the facility assessment from Administrator #1. On 02/20/24 at 2:22 pm review of the facility assessment revealed the Facility Assessment was approved and reviewed and by the quality assurance committee on 08/11/23. The assessment was signed by Administrator #1. Further review of the facility assessment revealed the current Infection Preventionist was not added to the assessment. All the staff training/education and competencies were not added to the assessment. Also, the ethnic, cultural, and religious portion of the assessment did not indicate what services if any are offered by the facility. In the special care needs section it indicated dialysis services is offered by the facility. On 02/06/24 at 10:15 an Director of Nursing #2 verbalized they facility does not provide dialysis services directly. On 02/20/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-20 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical records review and interview and it was determined that the facility failed to document accurate and complete information in resident (#215's) clinical record. This occurred in 1 of 18 residents reviewed during the survey. The findings include: A medical record is simply a record of a resident's health and medical history. Consistent, current, and complete documentation in the medical record is an essential component of quality resident care. 1. Review of Resident #215's medical record revealed a diagnosis that included Chronic Renal Failure, Restless leg syndrome, Chronic obstructive pulmonary disease, and Polyneuropathy (unspecified). According to the medical record the resident was cognitively impaired. Review of the medical record on 2/20/24 at 10am revealed a Clinical Change in Condition -Hospital Transfer that documented Resident #215 was transferred to the hospital on [DATE] for a Blood urea nitrogen (BUN) of 24 mg/dl (normal reference range is (6-20mg/dl), and a Creatinine of 5.99 mg/dl…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interviews it was determined that the facility staff failed to maintain infection control practices for a resident with a foley catheter. This deficient practice was evidenced in 1(#145) of two residents assessed for urinary catheters during the survey. The findings include: On 02/06/24 at 9:00 am during observation rounds the surveyor observed the Resident #145's Foley drainage bag hanging from the right side of the bed, onto the floor. The assigned nurse, LPN #10 was made aware. LPN#10 verbalized the foley drainage bag was on the floor because the bed was in the lowest position. On 02/09/24 at 8:01 am during an interview with Director of Nursing #2, when asked about the expectations of the staff to maintain infection control precautions when a resident has a Foley, he/she stated, The Foley bag should be in a dignity bag on the bed, but not on the floor. If there is an order for the bed to be low and locked, the Foley bag needs to be adjusted.
- Potential for harm · Dcited before2019-03-25 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on an interview with family member, who is the responsible party and the resident, the facility failed to honor the family whishes to change the bed linen of the resident in a timely manner. This was evident for 1 out of 1 resident (R#292) reviewed. Findings Include: On 3/19/19 at 12:58 PM an interview was conducted with Resident # 292's daughter who is also the Responsible Party (RP). the daughter stated that on 3/18/19 she noticed a large amount of blood and drainage coming from fracture site. She asked the nurse to come in and check the dressing and to change the bed linen as it was quite soiled. This occurred during the afternoon of 3/18/19. The resident's linen was not changed until after 6 PM that evening. On the day of the interview with the surveyor on 3/19/19 at 12:58 PM, Resident # 292's daughter again asked the Geriatric Nursing Assistant, staff #4, at 8 AM to change her mother's (Resident # 292) bed linen, as there was some body fluid stain on the sheet. The daughter said that the GNA said nothing to her and has not gone into the room since. On 3-19-19 at 1 P.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-25 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — the official record, unedited, may be distressing
Based on the medical record and staff interviews, the facility staff failed to provide required written notice for Resident #117, or the Resident's responsible party, of the bed hold policy during a transfer out of the facility. This was evident for 1 out of 1 residents investigated for hospitalization during the survey process. The findings include: On 03/25/19 around 01:42 PM, Resident #117's medical record was reviewed for a recent hospitalization. On 2/21/19 the resident was found unresponsive with a blood pressure (BP) reading of 64/44. The doctor ordered that the resident be sent out to the hospital. Review of the hospital transfer information in the resident's chart did not reveal that a bed hold policy was given to the resident prior to leaving the building. This policy educates the resident on whether a bed can be held during the resident's absence, and or if not, the possibility of having to privately pay to hold the resident's bed, until the resident returns.
- Potential for harm · Dcited before2019-03-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of medication storage room and medication carts on March 25,2019 the facility failed to date medications that were opened on station 3 front certified medication aid (CMA) medication cart. This was evident for 1 out of 8 medication carts looked at for compliance. The findings include: On 3/25/19 at 12:40 PM 4 medication storage rooms were checked for compliance and 8 medication carts. On station #3, The front CMA (Certified Medication Aid) cart had 4 residents who did not have the dates when the medication was opened: Resident # 10 was ordered erythromycin ointment for bilateral eyes for the diagnosis of Blipharistis. There was no date when the ointment was opened. Resident # 96 was ordered systane liquid opth. drops ordered for each eye for the diagnosis of glaucoma. There was no date indicating when the systane eye drops were opened. Resident # 47 was ordered Refresh eye drops, 1 drop in each eye 3 times per day. There was no date when the Refresh eye drops were opened. Resident # 67 was ordered Lantanoprost opth. 1 drop in each eye for the diagnosis of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation it was determined that the facility staff failed to use proper hand washing techniques prior to and after administering medications. This practice was observed during 3 times out of 4 residents observed during the medication pass. The findings include: On 03/25/19 during an observation of the morning medication pass, this writer witnessed staff #1 wash their hands with soap, under running water. The staff then was observed turning the faucet off with wet hands and not with a paper towel. Staff then proceeded to dry their hands and proceed to administer medications to the next resident. This was witnessed on two occasions for staff #1 during the medication pass. During the same medication pass observation, staff #2 was witnessed on 1 occasion, turning off the faucet with bare hands after passing medications to a resident. Both staff persons were informed of their error. Hand washing is one of the most effective ways to prevent the spread of germs from one person to another. Using a wet clean hand to turn off the faucet instead of a dry paper towel, transfer the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.8 | +1.2 vs chain |
| Health inspection | 3 of 5 | 2.5 | +0.5 vs chain |
| Staffing | 3 of 5 | 2.4 | +0.6 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 58 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 58; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| A&R STERN FAMILY CC HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 77% | since 08/01/2021 |
| STERN, ARYEH | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 08/01/2021 |
| 2131 DAVIDSONVILLE PROPCO LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 08/01/2021 |
| SCHWARTZ, MARK | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 08/01/2021 |
| ACCURATE STAFFING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/08/2025 |
| BRAND SONNENSCHINE LLP | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/08/2025 |
| MUGERA, CHARLES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/10/2017 |
| WHEAT, MARY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/04/2010 |
| STERN, ROCHEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/28/2025 |
| MEISELS, MORRIS | Individual | ADP OF THE SNF | — | since 08/18/2021 |
CMS files one row per role, so the 18 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $7.9M paid to related parties — landlords or management companies under common ownership — equal to about 30% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215120. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.