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Autumn Lake Healthcare At Cherry Lane

9001 Cherry Lane, Laurel, MD 20708 · For profit - Limited Liability company · 155 certified beds · (301) 498-8558 Medicare & Medicaid certified

Call the home — (301) 498-8558 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Aug 2025
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (22% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
9201 Cherry Lane · (443) 535-1372 · Call to confirm hours
Pharmacy
14402 Baltimore Ave · (301) 604-4455 · Call to confirm hours
Grocery
14209 Cherry Lane Ct · (301) 740-6055 · Call to confirm hours
Park
9282 Cherry Ln · (301) 725-7002 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.5%20.4%15.4%worse
Long-stay residents who lose too much weight2.3%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection0.2%1.5%2.0%better
Long-stay residents with depressive symptoms90.1%22.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.2%2.4%3.3%better
Long-stay residents whose ability to walk worsened25.1%22.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication5.0%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%96.6%95.3%typical
Long-stay residents with pressure ulcers4.5%5.9%4.7%typical
Long-stay residents with worsening bladder/bowel control18.2%25.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table11.9%13.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine97.7%80.6%79.4%better
Short-stay residents rehospitalized after admission23.0%21.0%22.6%typical
Short-stay residents with an outpatient ER visit8.4%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.451.331.67better
Long-stay outpatient ER visits per 1,000 resident days0.921.201.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 384 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.2%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
69.8%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 69.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 162 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 40% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.2%CMS range 50.7–62.351.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 9.6–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge69.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.4%CMS range 7.3–12.97.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.261.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
1.07
LPN hours/ resident / day
1.77
Aide hours/ resident / day
3.45
Total nurse hours/ resident / day
0.61
RN hoursweekends
21.9%
Total nursing turnover
18.2%
RN turnover

How full it usually is: this home is certified for 155 beds and averages 151.4 residents a day — about 98% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.77 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.18 hrs/resident/day on weekends vs 3.55 on weekdays — 10% thinner on weekends. RN hours go from 0.60 to 0.61 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 22% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-08-13)
22
at the previous standard inspection (2023-08-04)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 10 most serious are shown; the remaining 33 are one tap away and print in full.

  • Potential for harm · Dcited before2026-04-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a comprehensive, person-centered care plan that specified the level of assistance a resident required for transfers/mobility for 1 (Resident #2) of 10 sampled residents. Findings included:An admission Record revealed the facility admitted Resident #2 on 08/19/2024. According to the admission Record, the resident had a medical history that included diagnoses of anoxic brain injury, epilepsy, and cardiomyopathy. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/10/2026, revealed Resident #2 had a Brief Interview for Mental Status (BIMS) score of 6, which indicated the resident had severe cognitive impairment. The MDS indicated Resident #2 was dependent on staff for transfers. Resident #2's Care Plan Report included a focus area initiated 08/19/2024, that indicated the resident needed assistance with activities of daily living related to decreased mobility and acute intracranial processes. Interventions directed staff the resident was dependent on staff for mobility/locomotion on and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to ensure staff revised a resident's comprehensive person-centered care plan to reflect the resident's current transfer needs for 1 (Resident #6) of 10 sampled residents. Findings included: An admission Record revealed the facility admitted Resident #6 on 09/12/2025. According to the admission Record, the resident had a medical history that included diagnoses of spinal stenosis and wedge compression fracture of the first lumbar vertebra. An admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 09/18/2025, revealed Resident #6 had a Brief Interview for Mental Status (BIMS) score of 9, which indicated the resident had moderate cognitive impairment. The MDS indicated Resident #6 required partial/moderate assistance for transfers Resident #6's Care Plan Report included a focus area initiated 09/13/2025, that indicated the resident needed assistance with activities of daily living related to spinal compression fracture and dementia. Interventions directed staff the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-13 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews it was determined that the facility failed to maintain a resident's right to privacy. This was evident for 1 (Resident #137) out of 1 residents observed for privacy.The findings include: During an observation of the room for Resident #137 on 8/12/25 at 2:08 PM, it was observed that he/she was in the window bed, the roommate, Resident #22 was near the door lying in the bed with his/her eyes closed. There were no staff members in the room.During an interview with Resident #137 on 8/12/25 at 2:10 PM he/she began to express concerns to the surveyor at that point the Resident was asked do you want me to shut the door? The Resident replied yes.During an observation on 8/12/25 at 2:10 PM upon stepping from behind the curtain Geriatric Nursing Assistant (GNA) #19 was observed leaving the room from the side of Resident #22 on the door bed side. Resident #22 was still lying in the bed with his/her eyes closed and the curtain was open. There was no notification provided of GNA #19 entering the room.During a continued interview of Resident #137 on 8/12/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on two complaints of alleged witnessed allegations of abuse and interview with facility staff, it was determined that the facility failed to report to the State agency no later than 2 hours after the allegation was made and results of all investigations were reported within 5 working days. This was evident for 2 of 2 allegations of abuse identified during a complaint survey for Residents # 158 and #72.The findings include:1. Review of complaints #MD337029 and #MD3370330 both submitted from separate visitors of residents both alleged observing staff GNA #2 forcefully and aggressively push Resident #158 back down into his/her chair in the dining room on 1/16/25 and then restrain him/her in their chair with a bedside table. Both individuals also independently reported that they reported their observations and concerns to nursing staff and Administration and continued to follow up with the outcome and they received no answers. Interview on 8/1/25 at 10:47 AM with complainant from MD337030 verbalized that they were afraid to have GNA #2 care for their family member and reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview it was determined that the facility staff failed to code a resident's discharge status accurately on the Minimum Data Set (MDS) assessment. This was evident for 1 (#152) of 3 residents selected for closed record review during the annual survey.The findings include: On 08/06/2025 at 10:06 AM, a review of Resident #152's clinical record revealed that a discharge MDS was completed on 5/21/2025. The resident was coded under MDS Section A2105 (Discharge Status) as discharged to short term general hospital. However, a review of progress notes on 08/06/2025 at 10:37 AM revealed a Discharge summary dated [DATE] which stated Resident #152 passed away in the facility.On 8/13/2025 at 2:34 PM, an interview was conducted with the MDS Coordinator #13 who confirmed that Resident #152 was a death in the facility and that the discharge status for Resident #152 was coded inaccurately.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and facility staff interviews, it was determined that the facility failed to initiate care plans. This was evident for 3 residents (#118, #156 and #161) out of 3 residents reviewed for care plan implementation during a recertification survey process.The findings include:A care plan is a comprehensive, individualized plan of care developed for each resident. It outlines the residents' medical, psychological, emotional, and social needs, as well as the goals, interventions, and services required to meet those needs. Care plans are created and maintained by the interdisciplinary care team.1) On 08/07/2025 at 10:18 AM, Resident #118's medical records and medication administration records (MAR) revealed physician's orders for Quetiapine Fumarate Oral Tablet 25 mg, to be given 1 tablet by mouth at bedtime for psychosis, and Sertraline HCl Oral Tablet 50 mg, to be given 1 tablet by mouth once daily for depression.Further review of the medical record revealed that on 08/07/2025 at 11:15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to hold care plan meetings of the interdisciplinary team for residents at the time of the quarterly revision of their care plan. This was evident for 1 (Resident #115) of 7 residents reviewed for care planning.The findings include: Care plans are developed for residents to guide the care that residents receive in the facility. They are required to be developed within 7 days of completion of a resident's admission comprehensive Minimum Data Set (MDS) assessment and revised at least every quarter (or more often as needed). The facility is required to have care plans developed and revised by an interdisciplinary team including: the attending physician, a registered nurse, a nursing aide, a representative from dietary services, the resident, and the resident's representative (as practicable). Resident #115 was admitted to the facility in November 2023 with diagnoses including Hypertension and Diabetes Mellitus. The surveyor reviewed Resident #115's clinical record on 8/01/25 at 07:15 PM. The review revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-13 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of employee personnel files and staff interview, it was determined that the facility failed to complete annual performance reviews for the Geriatric Nursing Assistants (GNA). This was identified for 1 (#18) of 5 GNA staff members reviewed during the annual survey. The findings include: Performance appraisals are to be completed at least every 12 months to identify in-service education needed to address competencies of the geriatric nursing assistants. On 08/07/2025 at 1:47 PM, a review of GNA #18's employee file revealed that GNA #18 was hired on 06/18/2014. Further review of the employee file revealed that a performance appraisal for GNA #18 was completed on 06/18/2017, however there was no evidence that performance appraisals were completed before or after this date. An interview with the facility Administrator on 08/07/2025 at 2:35 PM confirmed that performance appraisals for GNA #18 had not been completed at least annually from the date of hire. At the time of exit, the facility did not provide any additional documentation to show that performance appraisals for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-13 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, it was determined that the facility failed to provide adequate monitoring of residents on psychotropic medications for side effects. This finding was evident for 1 (Resident #2) of 5 residents reviewed for unnecessary medications during the recertification survey.The findings include:Resident #2 was admitted to the facility in December 2022 with diagnoses which included Dementia, Major Depressive Disorder and Diabetes Mellitus. On 08/06/25 at 8:59 AM a review of Resident #2's clinical record revealed that the resident had been receiving Seroquel 125mg daily at bedtime for Dementia from 06/30/25. Further review of Resident #2's clinical record revealed that a care plan was initiated on 12/15/22 addressing the resident's mood problem relating to Dementia. In the care plan there was an intervention Administer medications as ordered. Monitor/document for side effects and effectiveness. A review of Resident #2's Medication Administration Record (MAR) and Treatment Administration Record (TAR) failed to reveal evidence that the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-13 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews, it was determined that the facility failed to properly label and store drugs. This was found to be evident in 1 of 1 medication cart observed during the survey recertification process.The findings include:08/05/2025 at 7:39 AM during environmental rounds on the 1st Floor A wing, the surveyor observed a medication cart left open and unattended. Inside the cart, the following items were noted; one bottle of Acetaminophen 325 mg, one bottle of Acetaminophen 500 mg, and one bottle of Stool Softener 100 mg. All three bottles were opened and did not have documented dates indicating when they were initially opened. On 08/05/2025 at 7:42 AM, RN #5 was interviewed in the presence of the Director of Nursing (DON) regarding expectations for the medication cart and labeling of opened medications. RN #5 stated that the medication cart is expected to remain locked at all times and that opened medications must be labeled with the date they are opened. RN #5 confirmed, in the presence of the DON, that the medication cart had been left unlocked and that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · D2025-08-13 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews it was determined that the facility failed to store food in a manner that maintains professional standards of food service safety. This was evident in the Kitchen and in 2 (2A/B and 1A/B) of 4 Nutrition Rooms in the facility. This practice had the potential to affect all residents that eat food prepared by the facility's kitchen and that store food in nutrition rooms. The findings include:1. During the initial tour of the Kitchen with [NAME] #1 on 7/30/25 at 8:43 AM there were food products found open in the walk-in freezer with no label showing opening or expiration dates. The following foods were identified as being opened and unlabeled: An opened bag of chocolate chip cookies An opened bag of Charbroil Pattie for Salisbury An opened Bag of Salisbury steaks An opened bag of Tilapia Fillets An additional bag of Salisbury steaks/burgers An opened bag of Frozen Cookie Dough During an interview with [NAME] #1 on 7/30/25 at 8:58 AM he reported the items found were supposed to be labeled after opening with dates showing an opening and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record reviews, interviews and observations it was determined that the facility failed to ensure medical records were complete, readily assessable and organized. This was evident for 2 (Resident #163 and #137) of 2 residents reviewed for medical record storage.The findings include:During an interview with the complainant for Complaint #337031 on 7/31/25 at 5:07 PM he/she reported that the facility had not obtained weights daily as had been ordered for Resident #163.During a review of the Electronic Medical Record (EMR) on 8/01/25 at 11:52 AM for Resident #163 it was discovered that there was a doctor's order from 1/30/25 to 2/12/25 for weights to be done daily which stated, Weigh at same time every day and call MD if increases more than 2 lbs/day or 5 lbs/5 days, every night shift. Further review of the medical records for Resident #163 revealed three weights were documented in the EMR, they were obtained on 1/30/25, 2/03/25 and 2/12/25. The Treatment Administration Record (TAR) showed the weight order was signed off as completed every day from 1/30/25 - 2/11/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review, it was determined that the facility failed to ensure appropriate infection control practices. This was evident for 1 (Resident #16) of 59 residents reviewed for infection control during the recertification survey.The findings include:On 07/30/25 at 11:39 AM during initial rounds the surveyor observed a pair of sneaker-like black shoes on the bedside table of Resident #16. The inner soles of the shoes were marked with the resident 's name. Next to the shoes, was an unopened 4oz container of apple juice.While the surveyor was in the room, GNA #10 came into the resident's room to provide care. The surveyor interviewed GNA #10 and enquired about the black shoes. GNA #10 stated that she received training on infection control and that she was not responsible for the shoes on the bedside table. GNA #10 in referring to the shoes stated, I did not put it there, I met it there. Later at 11:45 AM on 07/30/25, Charge Nurse #9 entered the room and was interviewed by the surveyor. Charge Nurse #9 stated that the shoes should have been placed in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews it was determined that the facility failed to screen and offer vaccinations to residents. This was evident for 2 (Residents #20 and #138) out of 5 residents screened for immunizations.The Findings include: During a medical record review on 08/12/2025 at 3:46 PM it was discovered that Resident #20 had been admitted on [DATE] and was offered the Pneumonia Vaccination which he/she refused. Resident #20 was still a resident in the facility and there was no documentation that Resident #20 was reoffered the Pneumonia vaccine. During additional medical record review on 8/12/25 at 3:59 PM it was revealed that Resident #138 was offered and refused the pneumonia vaccine on 8/31/2018. Resident #138 was still a resident in the facility and had no documentation of additional Pneumonia vaccines being offered. During an interview with the Infection Preventionist (IP) on 8/13/2025 at 8:06 AM he reported we would offer it again this year if you refused last year. He reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation and staff interview it was determined the facility staff failed to keep the building clean, neat, attractive and in good repair. This was evident on both floors of the facility. The findings include. An environmental tour was conducted with the maintenance director (staff #16) on 7/21/23 at 9 AM. The maintenance director was informed of the accumulated environmental concerns by multiple members of the survey team during the initial days of the survey beginning on 7/10/23. The following observations were confirmed by the Maintenance director. In room [ROOM NUMBER] bathroom, revealed vinyl cove/base molding separating from wall along the left wall, a browned stained ceiling tile near the ventilation fan and a rust stained metal suspended ceiling strip above the sink. In room [ROOM NUMBER] bathroom, revealed a hole in the bottom of the wall to the right of the sink area measured approximately 10 inches long, 3 to 4 inches deep extending down under the cove molding area and appeared…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review it was determined the facility failed to perform a thorough investigation of an allegation of abuse. This was evident for 4 (Resident #253, #1, #175, and #71) out of 6 residents reviewed for abuse. The findings include: 1) Resident #253 relayed to the surveyor on 7/11/23 at 12:02 PM an allegation of abuse in which they had reported that an Occupational Therapist was swinging the cane at me (approximately) last Thursday (7/6/23) and the facility reported to my family that I was threatening the staff. On 7/17/23 at 12:01 PM, PTA (Staff #28), stated in an interview with surveyors regarding the alleged incident on 7/7/23: We had to pull him/her back in the chair. We snugged him/her back in the chair by the gait belt. He/she wants to walk. On 7/21/23 at 12:00 PM, the facility ' s incident self report form was reviewed by surveyors. The report indicated that, on 7/14/23 at approximately 3:47 PM, the facility began investigating an allegation that Resident #253 had been abused during a therapy session on or around 7/6/23. The facility documented that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0622 — pattern
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of a complaint intake, medical record review, and staff interview it was determined that the facility failed to document the reason leading up to a transfer of a resident to the hospital in the medical record including a reason for the transfer. This was evident for 1 (Resident #160) of 6 residents reviewed for hospitalization. The findings include: On 7/25/23 complaint intake, MD00140476 was reviewed related to resident #160. Based on a review of the complaint the resident had a fall, and busted his/her head and was transported to the emergency room. A review of resident #160's closed medical record on 7/25/23 did not reveal any evaluations or progress notes indicating the resident had a fall and was transferred to the hospital. Review of the closed paper medical record on 7/25/23 revealed Hospital discharge instructions with the resident's name time stamped/prepared on 4/17/19 at 4:13 AM. The local hospital's discharge instructions indicated resident #160 had a fall from standing and a laceration to scalp. On 7/26/23 the assistant director of nursing (ADON) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview it was determined the facility staff failed to notify the resident/resident representative in writing of a transfer/discharge of a resident along with the reason for the transfer. This was evident for 4 (Residents #105, 119, 106, and 160) of 6 residents reviewed for Notice requirements before transfer/discharge. The findings include: 1) Review of the medical record for Resident #105 on 7/28/2023 at 10:07 AM revealed that Resident #105 was transferred to an acute care facility on the following dates: 2/8/2022 for left hip acute fracture, on 10/29/2022 for change in mental status, on 4/12/2023 for unwitnessed fall, and on 7/13/2023 for change in mental status and hypotension (low blood pressure). However, there was no documentation and/or evidence in the record indicating that the facility staff notified the resident/resident's representative (RP) in writing of the reason for the transfer/discharge to the acute care facility on the above dates/times the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to failed to develop and implement comprehensive, Resident-centered care plans for residents residing in the facility. This was evident for 5 (Resident #71, #252, #177, #93, and #399) of 33 resident care plans reviewed during the survey. The findings include: 1) A review of Resident #71's physicians orders on 7/18/23 at 1:51 PM revealed an order dated 6/23/23 for OT (Occupational Therapy) Clarification; RNP (Registered Nurse Practitioner) order; Resting hand splint to be worn on L [left] hand 8hrs [hours] on, during the day, assessing for redness, skin tears, and maintaining palmar hygiene and nail hygiene. This order was discontinued on 7/18/23. On 7/19/23 at 9:14 AM, the resident's care plan was reviewed and revealed that there was no focused care plan problem listed for the hand splint ordered on 6/23/23. In an interview with the Rehabilitation Director (Staff #27), on 7/24/23 at 12:56 PM, Staff #27 stated that when OT…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, interviews, and observations it was determined the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards. This was evident for 8 (Resident #69, #148, #43, #253, #31, #50, #71, #72) of 83 residents reviewed during the survey. The findings include: 1) On 7/24/2023 at 1:11 PM, Review of order summary report for Resident #69 revealed two separate medication orders for Bactroban: - Bactroban External Ointment 2 % (Mupirocin) Apply to face topically one time a day for wound care. Order date 6/26/2023 and discontinued on 7/19/2023. - Left Cheek/Face Wound- Apply Bactroban and leave open to air twice a day. every day and evening shift order date 6/6/2023 and discontinued on 7/19/2023. On 7/24/2023 at 2:15 PM, Review of Medication Administration Record (MAR) and Treatment Administration Record (TAR) for June and July 2023 was completed. Staff documentation revealed duplicate medication (Bactroban) application to the resident's face from 6/27/2023 through 7/19/2023: MAR application noted one time a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, it was determined that the facility staff failed to maintain the resident call system in working order. This was evident for 2 (Unit 2C and Unit 1B) of 4 nursing units observed during the annual survey. The findings include: 1) A call bell is a bedside button or cord attached to the wall in the resident's room, which allows the resident to alert a nurse or other healthcare staff member remotely of their need for help. The use of a nurse call bell system is designed to contribute to ensuring resident safety and allows residents in healthcare setting to alert staff remotely of their need for help. Immobile residents can use the nurse call bell to communicate with staff for any type of assistance. During an initial observation of the 2C unit on 7/10/2023 at 10:00AM, the surveyor observed the following: On 7/10/2023 at 10:11 AM, Resident #39 was observed lying in bed watching TV. When asked to use her/his call bell, Resident #39 looked around but could not find the device.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and documentation review, it was determined the facility failed to ensure a training program was set up and in place for their staff to be educated on Abuse, neglect, and exploitation, and resident abuse prevention. This was evident for 5 (Staff #14, #35, #36, #37, #38) out of 5 staff training records and 1 (Staff #30) of 1 nurse aide reviewed for nurse aide abuse training. The findings include: 1) On 07/20/23 at 12:59 PM, an interview was conducted with Assistant Director of Nursing (ADON), an educator. The ADON stated that all nursing staff must complete the annual mandatory competency packet, which was filed on the competency binder. A review of annual competency packet binder on 07/20/23 at 01:30 PM revealed that the form contained several categories of nursing skills quizzes, including resident Abuse, neglect prevention & bill of rights: the section had ten printed statements and staff supposed to answer true or false. Also, each staff's competency packet was stapled with post-tests of other training ( hand hygiene, dementia care, infection control, HIPPA,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined that the facility staff failed to treat a resident in a dignified manner by leaving two urinals that contained urine hanging on the bedrail. This was evident for 1 (Resident #17) of 83 residents reviewed during the annual survey. The findings include: During an observation of Resident #17 on 7/11/2023 at 9:54 AM, the surveyor observed the resident sitting in their wheelchair by the left side of the bed and watching TV. Surveyor observed two urinals hanging on the resident's right upper bed rail (one was completely full of yellow colored urine and the other urinal was 1/4 full). When asked if the resident had used the urinals prior to breakfast, s/he said yes. Resident #17 stated that s/he had used the urinals a couple of hours ago. Observed on the floor by the foot of the resident's bed was dirty linen and a hamper full of dirty laundry with fruit flies/gnats on them. Resident stated, they don't do nothing for me. On 7/11/2023 at 10:20 AM, Resident #17's nurse, Licensed Practical Nurse (LPN #6) and the 2nd floor Unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined the facility failed to accommodate the needs of a resident by failing to ensure the call bell was in reach when needed. This was evident for 1 (#39) of 83 residents reviewed during the survey. The findings include: A call bell is a bedside button or cord attached to the wall in the resident's room, which allows the resident to alert a nurse or other healthcare staff member remotely of their need for help. The use of a nurse call bell system is designed to contribute to ensuring resident safety and allows residents in healthcare setting to alert staff remotely of their need for help. Immobile residents can use the nurse call bell to communicate with staff for any type of assistance. On 7/10/2023 at 10:11 AM, Resident #39 was observed lying in bed watching TV. When asked to use her/his call bell, Resident #39 looked around but could not find the device. The call bell was observed behind the resident's head of bed and out of reach. Resident # 39 attempted to get it twice and was unable to reach it both times. S/he gave up trying to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and medical record review it was determined that the facility failed to have a process in place to ensure residents receive written notice of room changes. This was evident for 3 (Residents #250, #144, and #251) out of 3 residents who had expressed their concern regarding room changes during the recertification survey. The findings include: 1.)During an interview with Resident #144 on 7/10/23 at 9:58 AM, they expressed their concern that they had been moved to their room all of a sudden, and with no reason for it 2.) On 7/10/23 at 9:58 AM, during the interview with Resident #144, Resident #251, (the roommate of Resident #144) verbalized not having received any advance notice of him/her receiving a roommate . 3.) During an interview with Resident #250 on 7/12/23 at 2:28 PM, they reported that they were moved to another room with no advance notice. When the resident asked facility staff for a reason why, he/she reported that staff tiptoed around the reason why. On 7/24/23 at 8:43 AM, review of the medical records revealed that no documentation could be found of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview, and review of administrative records, it was determined that the facility failed to provide written notification to residents when the facility determined that a resident no longer qualified for Medicare part A skilled services. This is identified for 2 (Residents #126, and #134) of 2 residents reviewed that remained in the facility after termination of Medicare part A services. The findings include. Notification to residents regarding the end of their Medicare coverage is required to be minimally 48 hours prior to the scheduled effective date that coverage will end, therefore, affording them an opportunity to appeal the decision or to prepare for discharge. In addition, CMS is very specific in the form that is required to be used for the notification of the non-coverage of Medicare services. The SNFABN (Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage) provides information to residents/beneficiaries that services may no longer be covered by Medicare and addresses the resident's liability for payment should they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Interviews, review of the medical record, and observation, it was determined the facility failed to properly recognize and address a resident grievance. This was evident for 1 (Resident #253) out of 1 resident who was reviewed for grievances. The findings include: During the surveyor's initial tour on 7/10/23 at 9:48 AM, Resident #253, admitted to the facility on [DATE], reported the following concerns about the therapy department: a concern that therapy staff did not always treat them with respect and dignity; a concern with their rehabilitation plan of care; and a concern that they were not able to walk in therapy because therapy required them to have an AFO (device utilized in therapy to maintain a natural foot position) which was located at his/her personal home. Resident #253 was asked by the surveyor if they had attended an interdisciplinary care plan meeting, and they stated they had not. On 7/10/23, no documentation of a care planning meeting could be found on the medical record. On 7/11/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation record review and staff interview, it was determined that the facility failed to adequately assess and complete the Minimum Data Set (MDS) for a resident with impaired speech. This was evident for 1 (Resident #13) of 7 residents assessed for communication and sensory and 1 (Resident #50) of 6 residents reviewed for abuse during an annual survey. The Findings include: 1) The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident. On 7/10/23 at 10:24 AM, observation of Resident #13 revealed that resident had trouble with expression. Resident was asked to state name and birthday. Resident #13 Stated her name and birthday but was very hard to understand. Review of the quarterly Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident, and staff interview, it was determined that the facility staff failed to revise and update a comprehensive care plan for a resident with a suprapubic catheter. This was evident for 1 (#18) of 83 residents reviewed during the survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. A suprapubic catheter is a hollow flexible tube that is used to drain urine from the bladder. It is inserted into the bladder through a cut in the belly, a few inches below the navel (belly button). Medical record review was conducted for Resident #18 on 7/31/2023 at 12:11 PM. Resident #18 was originally admitted to the facility in January 2019 with diagnoses that included but not limited to paraplegia, retention of urine, neuromuscular dysfunction of bladder, and chronic kidney disease. Review of order summary report on 7/31/2023 at 12:33 PM revealed the following active orders: - Irrigate suprapubic catheter with 60cc of Sterile water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a complaint, medical record review, and interview it was determined that the facility failed to ensure 1) staff followed physician orders as evidenced by failure to monitor a resident's blood sugars, 2) failed to ensure right orders for treatment were put in and documented on, 3) failed to document and rotate the site of subcutaneous injection, 4) failed to manage a resident with dehydration, and 5) failed to respond to a resident's concern with swallowing difficulties. This was evident for 5 Residents (#91, #76, #148, #163, and #253) of 83 residents reviewed during the survey. The findings include: The hemoglobin A1C (HbA1c or HgA1c) test is a simple blood test that measures your average blood sugar levels over the past 3 months. It's one of the commonly used tests to diagnose prediabetes and diabetes and is also the main test to help you and your health care team manage your diabetes. It is an important blood test that gives a good indication of how well your diabetes is being controlled (normal level…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and observation it was determined that the facility failed to properly identify, document, and monitor a resident's pressure ulcer. This was evident for 1 (Resident #71) of 6 residents reviewed for positioning and mobility. The findings include: A pressure ulcer is skin breakdown caused by pressure, usually over a bony prominence, but can also be caused by pressure from a medical device. Pressure ulcers are categorized using numbers for stages, a stage 1 being the most superficial type, and stage 4 being the deepest. A contracture is a permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and ultimately causes rigidity, joint deformities, and a total loss of movement around the joint. Splints are used to prevent further tightening of contractures but may increase the risk of developing skin breakdown. On 7/10/23 at 1:10 PM a record review revealed that Resident #71, who was admitted to the facility on [DATE], had a history of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility failed to have a system to monitor and respond to changes in residents' weights and notify the physician when residents' weight loss was identified. This was evident for 3 (Resident #158, #144, and #251) of 6 residents reviewed for nutrition during this survey. The findings include: 1) A review of complaints, MD00166589 and MD 00156901, was conducted on 07/19/23 at 11:20 AM. The complainants reported that Resident #158 had concerns about his/her care, including losing weights. Further review of Resident #158's medical record revealed he/she had admitted to the facility in June 2020 with diagnosed chronic obstructive pulmonary disease, heart failure, morbid (severe) obesity, paraplegia, and colostomy. Also, the resident repeated discharge to the hospital and re-admission to the facility several times: discharge (d/c) on 6/26/20 due to profuse sweating, readmit on 6/28/20, d/c on 7/14/20 due to gastrostomy tube malfunction,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical records review and interview with staff, it was determined the facility failed to: 1) provide a BiPAP Machine mask to a resident requiring it, 2) properly label and date an oxygen tubing when changed and follow the physician's order for the administration of oxygen, and 3) properly document the administration of oxygen. This was evidence 3 (Resident #168, #93, and #50) of 5 residents reviewed for Respiratory care. The findings include: 1) BiPAP (Bilevel positive airway pressure) is a machine. It's a form of noninvasive ventilation that providers might use someone can breathe on their own but aren't getting enough oxygen or can't get rid of carbon dioxide. Choosing a suitable size mask for a resident is a critical step to use of a BiPAP machine. On 08/01/23 at 12:46 PM, the surveyor reviewed a complaint, MD00189465. The complainant reported Resident #168 did not receive respiratory care with BiPAP because the facility failed to offer an accurate size of mask for BiPAP. Further review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and medical record review, it was determined the facility failed to administer pain medication in a timely manner and according to physicians ' orders. This was evident in 1 (Resident #46) out of 2 residents who were reviewed for pain during the recertification survey. The findings include: On 7/11/23 at 9:50 AM, Resident #46 was observed by surveyors to be sitting in their wheelchair at the entrance to their room, looking out into the hallway, at which time surveyors conducted an interview. Resident #46 reported to surveyors during the interview that they requested Tylenol for knee pain that they rated as a 5 (moderate pain on a scale of 0 to 10) and were told by the nurse that it would be brought at 9 AM with other morning medications. The resident discussed needing the pain medication to relieve the pain she/he was having and so that she/he could more fully participate in therapy. On 7/11/23 at 9:52 AM, Licensed Practical Nurse (LPN) #52, entered the room with surveyors present to administer the pain medication. Therapy staff then arrived…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined the facility failed to ensure that residents did not receive medications without adequate indications for their use. This finding was evident for 2 of 6 residents reviewed for unnecessary meds. (#72 and #50). 1. Albuterol is an inhaled, quick acting medication used to relieve shortness of breath caused by bronchospasm and is often ordered on a short term or as needed basis. Bronchospasm is anb abnormal contraction of the smooth muscles of the lungs, resulting in an acute narrowing and obstruction of the respiratory airway. A cough with generalized wheezing usually indicates this condition. Bronchospasm is a chief characteristic of asthma and bronchitis. Resident #72 was admitted to the facility in August 2018. The admission History and Physical done by the resident's attending physician, Staff #22, was dated 8/23/18 and indicated that the resident had no concerns with his/her respiratory system, no history of respiratory problems, and no active respiratory diagnosis. On 7/10/23 at 11:12 AM, an initial observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    x Based on interview and review of the facility records, it was determined that the facility failed to monitor and track antibiotic usage and resistance data. This was evident by 1) the duration of antibiotic use was not completed due to changing to a different salt form*, 2) a resident's antibiotic was prescribed without indication, and 3) the facility antibiotic stewardship program failed to document essential elements for antibiotic use. This was found to be true on 2 (Resident #69 and #399) out of 5 residents reviewed for antibiotic use and antibiotic stewardship program review during the annual survey. The findings include: *Salt form: Over 50% of all drug molecules used in medicine exist as salts, most frequently as the hydrochloride, sodium, or sulfate salts. Drugs are often formed as a weak acid or base, but this drug form is not always optimal for dissolution or absorption into your body.) Doxycycline hyclate vs Monohydrate: The antibiotic component (doxycyline) is the same in both medications, but the salt forms (hyclate and monohydrate) are different. These salt forms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of a complaint intake, medical record review, and staff interview, it was determined that the facility failed to orient, prepare, and document a resident's preparation for a transfer to the hospital. This was identified for 1 (Resident #160) of 6 residents reviewed for hospitalization during the annual survey. The findings include: On 7/25/23 complaint intake, MD00140476 was reviewed related to resident #160. Based on a review of the complaint the resident had a fall, and busted his/her head and was transported to the emergency room. A review of resident #160's closed medical record on 7/25/23 did not reveal any evaluations or progress notes indicating the resident had a fall and was transferred to the hospital. Review of the closed paper medical record on 7/25/23 revealed Hospital discharge instructions with the resident's name time stamped/prepared on 4/17/19 at 4:13 AM. The local hospital's discharge instructions indicated resident #160 had a fall from standing and a laceration to scalp. On 7/26/23 the assistant director of nursing (ADON) was shown the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of a complaint intake, medical record review, and staff interview it was determined the facility failed to notify the resident/resident representative in writing of the bed hold policy upon transfer of a resident to an acute care facility. This was evident for 1 (#160) of 6 residents reviewed for hospitalization during the annual survey. Findings include: The bed-hold policy describes the facility's policy of holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization. On 7/25/23 complaint intake, MD00140476 was reviewed related to resident #160. Based on a review of the complaint the resident had a fall, and busted his/her head and was transported to the emergency room. A review of resident #160's closed medical record on 7/25/23 did not reveal any evaluations or progress notes indicating the resident had a fall and was transferred to the hospital. Review of the closed paper medical record on 7/25/23 revealed Hospital discharge instructions with the resident's name time stamped/prepared on 4/17/19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of medical records and interviews, it was determined that the facility failed to ensure resident's Ileostomy care. This was evident for 1 (Resident #148) of 2 residents reviewed for ostomy care during the annual survey. The findings include: An ostomy is a surgery that makes a temporary or permanent opening in the skin called a stoma. A stoma is a pathway from an internal organ to the outside of your abdomen. An ileostomy is a stoma constructed by bringing the end or loop of the small intestine out onto the surface of the skin or the surgical procedure which creates this opening. Intestinal waste passes out of the Ileostomy and is collected in an external ostomy system which is placed next to the opening. On 08/02/23 at 11:27 AM, the surveyor reviewed a complaint of MD00182706. The complainant reported that the facility's nursing staff did not use the correct supplies for ileostomy bags and skin prep pads for Resident #148's care. Also, the complainant insisted that these incorrect supplies…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of Room # 250 and during an interview with Resident # 31, the facility failed to the patch the wall in the back of bed C in room [ROOM NUMBER]. This was observed for 1 out of 37 rooms. The findings include: On 1/22/19 at 2:01 PM this surveyor interviewed Resident # 31. During an observation of the room, a patch of drywall was missing from the back of bed C. On 1/23/19 the area was shown to the Director of Support Services. Staff # 4 stated that he will patch the dry wall, right away. The Directof of Nursing (DON) and the Administrator were informed.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-28 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interviews it was determined the facility staff failed to conduct a comprehensive assessment when a significant weight gain occurred in Resident #104's condition. This was evident for 1 of 3 residents reviewed for change in condition during the survey process. The findings include: Medical record review revealed that Resident #104 was admitted to the facility with a medical diagnosis that included but not limited to Arthritis due to Bacteria of knee and shoulder for rehabilitation and antibiotic therapy. Review of the skilled nursing assessment revealed that staff documented weights for Resident #104 on 1/20/19 of 177.5 lbs. On 1/21/19 skilled nursing assessment staff documented a weight of 194.0 lbs. for Resident #104 which is a change in weight of 16.5 lbs. in 24 hours. On 1/25/19 at 2:30 P.M. the surveyor conducted a staff interview with the Director of Nursing (DON) who verified that the fluctuation of weight involving Resident #104 was not addressed according to the care and treatment policy. The Administrator, Director of Nursing with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interviews is was determined that the facility failed to revise and update the care plan that addressed a resident's after change in condition. This was evident 1 out of 37 resident's involving Resident #104 during the survey process. The finding includes: The care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. Medical record review revealed that Resident #104 was admitted to the facility with diagnoses which included but not limited to Arthritis due to Bacteria of knee and shoulder for rehabilitation, antibiotic therapy and other chronic health conditions that require ongoing treatment. Continued record review revealed that on 1/21/19 staff documented on the skilled nursing assessment that Resident # 104 weighed 194 lbs. On 1/20/19 staff documented on the skilled nursing assessment that Resident #104's weight was 177.5 lbs., a change in condition. Medical record review revealed a dietary and weight care plan with initiation dates of 12/24/18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interviews the facility staff failed to label a vaccine vial with the date when opened. This was evident for 1 out of 2 medication rooms observed during the survey process. The findings include: On 01/28/19 around 01:29 PM, 2 medication rooms were surveyed. The 2A/2B medication room had a vial of Tuberculin Vaccine that was opened but not dated. Tuberculin should be discarded if it has been opened for more than 30 days or the expiration date has passed. Without a date of when opened there is no way to determine how old the vaccine would be.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 5 of 52.8+2.2 vs chain
Health inspection 4 of 52.5+1.5 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 58 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Autumn Lake Healthcare At Crystal SpringsElkins, WV 1 of 5Autumn Lake Healthcare At Glen BurnieGlen Burnie, MD 1 of 5Autumn Lake Healthcare At HomewoodBaltimore, MD 1 of 5Autumn Lake Healthcare At Long GreenBaltimore, MD 1 of 5Autumn Lake Healthcare at GreenfieldMilwaukee, WI 1 of 5Nella's At Autumn Lake HealthcareElkins, WV 2 of 5Ashbrook Care & Rehabilitation CenterScotch Plains, NJ 2 of 5Autumn Lake Healthcare At Arlington WestBaltimore, MD 2 of 5Autumn Lake Healthcare At Ballenger CreekFrederick, MD 2 of 5Autumn Lake Healthcare At Baltimore WashingtonGlen Burnie, MD 2 of 5Autumn Lake Healthcare At BridgeparkBaltimore, MD 2 of 5Autumn Lake Healthcare At CatonsvilleCatonsville, MD 2 of 5Autumn Lake Healthcare At Glade ValleyWalkersville, MD 2 of 5Autumn Lake Healthcare At Loch RavenBaltimore, MD 2 of 5Autumn Lake Healthcare At MadisonMadison, CT 2 of 5Autumn Lake Healthcare At Memorial BridgePenns Grove, NJ 2 of 5Autumn Lake Healthcare At NorwalkNorwalk, CT 2 of 5Autumn Lake Healthcare At OverleaBaltimore, MD 2 of 5Autumn Lake Healthcare At PikesvillePikesville, MD 2 of 5Autumn Lake Healthcare At RuxtonTowson, MD 2 of 5Autumn Lake Healthcare At Salem CountySalem, NJ 2 of 5Autumn Lake Healthcare At SouthgateCarneys Point, NJ 2 of 5King David Nursing And Rehabilitation CenterBaltimore, MD 2 of 5The Subacute At Autumn Lake HealthcareVoorhees, NJ 3 of 5Autumn Lake Healthcare At Alice ManorBaltimore, MD 3 of 5Autumn Lake Healthcare At Calvert ManorRising Sun, MD 3 of 5Autumn Lake Healthcare At Chesapeake WoodsCambridge, MD 3 of 5Autumn Lake Healthcare At Chevy ChaseChevy Chase, MD 3 of 5Autumn Lake Healthcare At Patuxent RiverLaurel, MD 3 of 5Autumn Lake Healthcare At Perring ParkwayBaltimore, MD 3 of 5Autumn Lake Healthcare At RiverviewEssex, MD 3 of 5Autumn Lake Healthcare At Silver SpringSilver Spring, MD 3 of 5Autumn Lake Healthcare At Spa CreekAnnapolis, MD 3 of 5Autumn Lake Healthcare At Summit ParkCatonsville, MD 3 of 5Autumn Lake Healthcare At VinelandVineland, NJ 3 of 5Autumn Lake Healthcare At VoorheesVoorhees, NJ 3 of 5Autumn Lake Healthcare At West HartfordWest Hartford, CT 3 of 5Autumn Lake Healthcare Post-Acute Care CenterBaltimore, MD 3 of 5Autumn Lake Healthcare at BeloitBeloit, WI 3 of 5Autumn Lake Healthcare at OceanviewOcean View, NJ

Showing 40 of 58; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
A&R STERN FAMILY CL HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF49%since 01/02/2019
STERN, ARYEHIndividualDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/02/2019
CHERRY LANE REALTY GROUP LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 01/02/2019
SCHWARTZ, MARKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2019
HEFTER, MICHELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/26/2020
TAVAKOLI-JALILI, NADERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2024
ACCURATE STAFFING LLCOrganizationADP OF THE SNFsince 01/01/2019
BRAND SONNENSCHINE LLPOrganizationADP OF THE SNFsince 01/01/2019
MEISELS, MORRISIndividualADP OF THE SNFsince 01/02/2019

CMS files one row per role, so the 15 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$24.0M
Net patient revenuemost recent cost report
+12.7%
Operating marginrevenue minus expenses
$3.5M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 71%Medicare 20%Other / private 8%

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.5M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$388per resident / day
operating cost
$11,804per month
≈ monthly operating cost
$445per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215177. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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