Autumn Lake Healthcare At Oakview
2700 Barker Street, Silver Spring, MD 20910 · For profit - Limited Liability company · 138 certified beds · (301) 565-0300 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- lower-than-typical staff turnover (28% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Aug 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0568)
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- about 21% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.1% | 20.4% | 15.4% | typical |
| Long-stay residents who lose too much weight | 3.8% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 27.0% | 22.8% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.5% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 18.0% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 7.2% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.1% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.8% | 5.9% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 22.1% | 25.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.0% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 85.6% | 80.6% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 18.4% | 21.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 17.9% | 9.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.98 | 1.33 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.13 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 78 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 87.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.3%CMS range 41.0–61.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.8%CMS range 5.3–12.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 87.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 67.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 74.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 86.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 4.7–14.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.36 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 138 beds and averages 127.3 residents a day — about 92% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.81 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.11 hrs/resident/day on weekends vs 3.50 on weekdays — 11% thinner on weekends. RN hours go from 0.46 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 28% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 10 most serious are shown; the remaining 50 are one tap away and print in full.
- Potential for harm · Ecited before2025-08-05 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined the facility failed to accurately code the residents' status in the Minimum Data Set Assessment. This was evident for 4 (Resident #138, Resident #1, Resident #4 and Resident #10) out of 8 residents reviewed for Accuracy of Assessments.The findings include: Aripiprazole (often sold under the brand name Abilify) is an atypical or second-generation antipsychotic medication. It's used to treat various mental health conditions such as Bipolar. Fluoxetine hydrochloride is a widely used antidepressant medication, commonly known by its brand name Prozac. It is commonly used to treat depression. Minimum Data Set (MDS) The MDS is a federally mandated assessment tool that helps nursing home staff members gather information on each resident's strengths and needs. The information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need. 1). On 7/25/2025 at 1:29 PM, a review of Resident #138's progress notes was conducted. Multiple notes on 5/11/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-05 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility documentation, and staff interviews, it was determined that the facility failed to maintain refrigerated food temperatures at a safe level. This was found to be evident for the 3rd floor nourishment room refrigerator during the annual survey.The findings include:PHF (Potentially Hazardous Food) and TCS (Time/Temperature Control for Safety) foods are foods that require specific time and temperature controls to limit the growth of harmful microorganisms. According to the Food and Drug Administration recommendations and regulations, TCS/PHF foods must be stored at 41 F or below.The 3rd floor nourishment room refrigerator was observed by the survey team on 7/24/2025 at 10:24 AM. A sign located on the outside of the refrigerator stated the refrigerator is reserved for resident's only. It was observed by the surveyor that the thermostat inside the refrigerator read 52 F. Review of the temperature logbook located on top of the refrigerator showed signed documentation from staff that the refrigerator temperature was 38 F on 7/24/2025.The 3rd floor nourishment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-05 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, facility documentation review, and staff interviews, it was determined that the facility failed to ensure that a resident's requested shower preference was honored. That was found to be evident in 1 (Resident #11) of 3 residents reviewed for choices during the annual survey. The findings Include: On 7/24/2025 at 10:30 AM, Resident #11 was interviewed by the survey team. When questioned by the surveyor if they had received a shower this week, Resident #11 shook their head no. When the resident was asked if they would like to receive showers, the resident nodded their head and said yes. On 7/28/2025 at 10:30 AM, Resident #11's medical record was reviewed by the surveyor. The resident had an order for bi-weekly showers during day shift on Mondays and Thursdays. Review of the documentation survey report for May 2025, June 2025, and July 2025 showed the resident was documented as having bed baths on scheduled shower days. Further review of Resident #11's records revealed no documentation of their refusal to shower. On 7/28/2025 at 12:54 PM, Resident #11 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-05 · tag F0568 — isolatedProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Number of residents sampled: Number of residents cited: Based on record review, resident interview, and staff interview, it was determined that the facility failed to maintain proper bookkeeping techniques as evidenced by not giving the resident or retaining a copy of a receipt of a transaction. This was evident for 1 (Resident #44) out of 1 resident reviewed for personal funds. The findings include: On 8/1/2025 at 8:32 AM, a review of Complaint #335655 was conducted. The complainant, Resident #44, questioned a deduction of $1000 from his funds on 9/22/2022. On 8/1/2025 at 12:44 PM, an interview was conducted with Resident #44 in regards to Complaint #335655. Resident #44 reiterated wants to know what a $1000 dollar charge was for on 9/22/2022. They stated that they have talked to the Business office and the corporate financial group about the $1000 dollar charge. The resident provided the survey team with a copy of his quarterly statement with the questioned $1000 deduction from his account labeled Personal Needs Items. The resident stated when he requested a copy of the receipt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interviews, and staff interviews, it was determined the facility failed to record and make prompt efforts to resolve grievances. This was evident for 1 out of 1 resident reviewed for personal funds. The findings include: On 8/1/2025 at 8:32 AM, a review of Complaint #335655 was conducted. The complainant, Resident #44, questioned a deduction of $1000 from their funds on 9/22/2022. On 8/1/2025 at 12:44 PM, an interview was conducted with Resident #44 in regards to Complaint #335655. Resident #44 reiterated wants to know what a $1000 dollar charge was for on 9/22/2022. They stated that they have talked to the Business office and the corporate financial group about the $1000 dollar charge. The resident provided the survey team with a copy of their quarterly statement with the questioned $1000 deduction from their account labeled Personal Needs Items. The resident stated when they requested a copy of the receipt for the transaction, the facility was unable to provide it. On 8/1/2025 at 2:24 PM, an Interview was conducted with the Business Office Manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility investigations, resident medical records, and interviews with facility staff, it was determined that the facility failed to ensure that residents remained free of abuse. This was true for 3 (Resident #104, Resident #21 and Resident #146) of 11 residents reviewed for abuse during the survey.The Findings include:1) The facility's investigation related to facility reported incident 335653 was reviewed by the survey team on 8/4/2025 at 8:04 AM. Per medical record review and review of the facility investigation, on 3/18/2025 at 12 PM, Licensed Practical Nurse (LPN) #1 witnessed Resident #104 walk out of their room and walk next to Resident #33, who was sitting in a chair outside of their room. LPN #1 then witnessed Resident #33 hit Resident #104 in the abdomen which caused them to fall and sustain a hematoma to their head and be sent to the emergency room for evaluation. LPN #1 was interviewed by the survey team on 8/4/2025 at 2:28 PM. LPN #1 confirmed she witnessed Resident #33 push Resident #104 unprovoked, who then fell to the floor and sustained an injury.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-05 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interviews, and staff interviews, it was determined the facility failed to protect the resident from misappropriation of property. This was evident for 1 out of 1 resident reviewed for personal funds.The findings include:On 8/1/2025 at 8:32 AM, a review of Complaint #335655 was conducted. The complainant, Resident #44, questioned a deduction of $1000 from their funds on 9/22/2022. On 8/1/2025 at 12:44 PM, an interview was conducted with Resident #44 in regards to Complaint #335655. Resident #44 reiterated wants to know what a $1000 dollar charge was for on 9/22/2022. They stated that they have talked to the Business office and the corporate financial group about the $1000 dollar charge. The resident provided the survey team with a copy of their quarterly statement with the questioned $1000 deduction from their account labeled Personal Needs Items. The resident stated when they requested a copy of the receipt for the transaction, the facility was unable to provide it.On 8/1/2025 at 2:24 PM, an Interview was conducted with the Business Office Manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, it was determined that the facility failed to: 1) report an injury of unknown origin to the state agency in a timely manner, and 2) ensure that incidents of alleged abuse were reported to the state agency in a timely manner. This was found to be evident in 3 (Incident 335642, Incident 335653and Complaint 335655) of 29 intakes investigated during the survey. The findings include: 1) On 8/1/2025 at 12:26 PM, documentation provided by facility regarding Incident 335642 was reviewed by the survey team involving Resident #121. Per record review, Resident #121 was noted to have discoloration around their left eye during AM care on 7/20/2024 by staff. Resident #121 has a diagnosis of dementia and could not provide information on injury at the time it was noticed. Further record review revealed that the Director of Nursing (DON) and Nursing Home Administrator (NHA) were notified of the injury of unknown origin on 7/22/2024. Email documentation showed that the initial report of the injury of unknown origin was sent to the state survey agency on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to prevent a resident with cognitive impairment from leaving the facility unsupervised. This was evident for 1 (#143) of 3 residents reviewed for elopement.The findings include:On 7/28/25 at 9:49 AM a review of the facility's policy titled, Elopement, Risk Prevention and Management of Missing Residents, implemented 1/15/20 revealed that staff were to conduct an elopement assessment upon admission, readmission, quarterly, and upon significant change. If a resident was deemed a low risk (0-8 points) for elopement there was no intervention implemented. If they are deemed to be at risk (9-10 points) the IDT was to review the assessment and determine the care plan interventions and if they were a high-risk (11 or more points) staff were to implement a wander guard bracelet per standing order. A closed medical record review for Resident #143 on 7/25/25 1:55 PM revealed a transfer report from the acute care hospital the documented the resident had been at another facility owned by the same corporate company…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, it was determined that the facility staff failed to properly assess and monitor a resident's wander guard. This was evident for 1 (Resident #39) of 2 residents reviewed for elopement during the recertification survey.The findings include:On 7/24/2025 at 3:33 PM While conducting second floor unit observations, Resident #39 approached the surveyor and said that they would like to go home. The resident stated, this place feels like a prison. The surveyor then redirected the resident to the second-floor nurses' station. On 7/24/2025 at 3:43 PM A review of Resident #39's medical record was conducted. The review indicated that the resident scored as high risk for elopement on 6/17/25 with a note that stated the resident had multiple attempts to elope. On 7/17/25, there was an order entry to check wander guard placement every shift daily. On 7/30/2025 at 7:11 AM Surveyor observed Resident #39 walking around the first floor. When surveyor asked Resident #39 if they needed assistance, the resident replied that they were desperate to leave…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 50 citations
- Potential for harm · D2025-08-05 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, it was determined that the facility failed to accommodate resident's food preferences and intolerances. This was evident for 1 (Resident #133) of 3 residents reviewed for food choices during the recertification survey. The findings include:On 8/01/2025 at 10:00 AM During the resident council meeting, a facility task that was completed during the survey, Resident #133 reported that the facility kept serving them Lactaid milk and oatmeal even though they have communicated their dislikes and preferences to Staff #5, dietary manager, several times. Furthermore, Resident #133 stated that for breakfast on 8/01/25 they received oatmeal and Lactaid milk, 2 items that they dislike because they cause diarrhea episodes. The resident reported that they do not eat the oatmeal provided by the facility because it was cooked with milk, and that they have requested cream of wheat instead.On 8/01/2025 at 11:00 AM A review of Resident #133's medical record was conducted. The review revealed that the resident had lactose intolerance. On 8/01/2025 at 1:00 PM An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-05 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, it was determined that the facility failed to maintain a safe and sanitary environment for a resident. This was evident for 1 (Resident #126) of 8 residents reviewed for safe, sanitary and functional environment during the recertification survey.The findings include:On 7/24/2025 at 1:15 PM An observation of Resident #126's room was conducted. The surveyor noted a strong musty smell and observed black substance underneath the resident's bathroom sink. On 8/01/2025 at 10:30 AM Another room observation was conducted with 2 surveyors. Upon opening the door, both surveyors noted a strong moldy smell coming from Resident #126's room. The second-floor Unit manager, Staff #4, was asked to enter the room with the surveyors. She also acknowledged the strong moldy odor coming from the resident's room. The bathroom floor was noted to have black substances. On 8/01/2025 at 10:30 AM An interview with Staff #4 was conducted. Staff #4 reported that she became aware of the mold problem in the resident's bathroom last week. She added that at times Resident #126…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-05 · tag F0924 — isolatedPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility failed to have a process in place to ensure that handrails were securely attached to the wall. This was evident for 1 of 1 unit observed.The findings include:An observation of the 2nd floor nursing unit on 7/24/25 at 8:15 AM revealed a loose handrail that was directly across the hallway from the elevator doors. The metal bracket that secured the handrail to the wall was pulled away with the drywall attached. The handrail to the right, when stepping out of the elevator, was loose. The metal bracket that secured the handrail to the wall was pulled away with drywall attached.During an observation of the loose handrails on the 2nd floor nursing unit on 8/5/25 at 12:34 PM with the Maintenance Director and the Nursing Home Administrator (NHA), they acknowledged the concerns. The maintenance director reported that he had instructed his maintenance workers to check the handrails periodically, however there was no documentation of this task. He stated that he was going to create something to have them sign off that they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-03 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview of facility staff, it was determined the facility failed to ensure that a full-time qualified dietetic service supervisor for oversight of food preparation and daily kitchen operation and a certified Registered Dietician for nutrition management. This has the potential to affect all residents. The findings include: On 10/19/23 at 10:21 AM, an interview with the Kitchen Manager staff #51 revealed that he was not clinically qualified as per Federal and state regulations. During the interview, he reported that he had been in his position for two and a half years. He reported that he had completed his coursework, but had not yet passed the Certified Dietary Manager (CDM) exam. He stated he planned to take the exam in November 2023. On 10/23/23 at 1:14 PM, an interview with Dietician (eligible) staff # 28, revealed that she was not clinically qualified as per Federal and state regulations. During the interview, she reported that she had been in her position since June 2023. She continued that she was eligible to take the registered dietitian exam, but had not taken it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-03 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of pertinent documentation, observation, and interviews with resident and staff, it was determined that the facility failed to ensure that residents were served meals according to a predetermined menu that incorporated resident preferences. This was evident for 5 (Resident # 112, Resident # 49, Resident # 25, Resident #2, Resident #59) out of 6 residents on 5 of the 6 units at the facility reviewed for food during a survey. This has the potential to affect all residents. The findings include: 1. Resident #112 was admitted to the facility for rehabilitation and wound care. An observation of resident's menu ticket and tray was made on 10/16/23 at 12:16 PM. The observation revealed that the resident had milk listed on his/her menu ticket; however, there was no milk on his/her tray. On 10/18/23 at 12:38 PM, an additional observation of Resident #112's menu ticket and tray were made. This observation revealed that milk was included on the menu ticket; however, the observation failed to reveal that the resident was provided milk. On 10/19/23 at 9:44 AM, a third observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-03 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, it was determined that the facility failed to provide a home-like environment for residents. This was evident for 2 of 2 nursing units reviewed for the environment. The findings include: On 10/11/23 at 12:16 PM, during a tour of the second-floor unit, an observation was made in room [ROOM NUMBER]B that about a third portion of the paper blinds had been ripped off from the bottom. On 10/12/23 at 1:13 PM, an observation was made of room [ROOM NUMBER], where surveyor observed stained ceiling tiles upon entry to the bathroom. One measured about 4 X4 inches to the right-hand corner of the ceiling and another, 6X6 inches to the left. Further observation was made of a missing ceiling tile, about 18x24 inches, in front of the toilet in the bathroom. A continued observation was made on the second floor on 10/12/23 at 1:16 PM. The observation revealed chipped laminate about 3x2 inches to the left and 1x1 inches to the right sides of the counter at the nurses' station. On 10/11/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-03 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined the facility failed to notify residents or their representatives in writing of the reason for transfer and document that notification in the medical record. This was evident for 3 (#104, #142, #96) of 3 residents reviewed for hospitalization. The findings include: On 10/25/23 at 8:21 AM, a review of the Resident #104's medical record revealed the resident was admitted to the facility in April 2023, and following his/her admission, had been transferred to the hospital on 9/15/23, returned to the facility on 9/19/23, then transferred to the hospital on 9/25/23 and returned to the facility on 9/29/23. Continued review of the medical record failed to reveal evidence that written notification of the resident's hospital transfer had been provided to Resident #104 and the resident's representative. On 10/25/23 at 10:55 AM, during an interview, Staff # 35, RN, 3rd floor Unit Manager (UM), stated when a resident was transferred to the hospital, the nurses completed had a SNF (skilled nursing facility) to Hospital Transfer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-03 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and staff interview, it was determined the facility staff failed to ensure that Minimum Data Set (MDS) assessments were accurately documented. This was evident for 3 (Resident #79, #24, #7) of 47 residents reviewed during the survey. The findings include: The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each Resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments must be accurate to ensure that each Resident receives the care they need. 1) On 10/23/23 at 1:33 PM, a review of Resident #79's medical record revealed the resident was admitted to the facility in November 2021 for rehabilitation following an acute hospitalization for a traumatic brain injury, and multiple fractures resulting from a motor vehicle accident, and resided in the facility for long term care. In a History of Present Illness note on 11/8/21, the physician documented Resident #79 had a past medical history which included Hepatitis C (viral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-03 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview with residents, review of resident medical records, and interview with facility staff, it was determined that the facility failed to ensure that residents were provided with summaries of their baseline care plans including a list of their medications. This was evident for 1 (Resident #112) of 3 residents reviewed for care planning. The findings include: Resident #112 was interviewed on 10/12/23 at 12:56 PM. During the interview, the resident stated that s/he had been admitted to the facility on [DATE]. The resident stated that a baseline care plan meeting had been held with the resident within 48 hours of admission. However, when asked if s/he had been provided with a summary of the baseline care plan or a list of his/her medications, Resident #112 stated no. On 10/31/23 at 2:04 PM, Resident #112's electronic medical record was reviewed. The review included an admission care plan note dated 8/15/23, 11 days after the resident's admission, that stated the resident was provided with a copy of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-03 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility failed to ensure comprehensive care plans were developed and implemented. This was found to be evident for 3 (Resident #59, #129, #172) out of 47 residents reviewed during the survey. The findings include: The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility with the information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. 1) Review of Resident #59's medical record revealed the resident was admitted in June of 2023. A care plan was initiated for the resident in June 2023. 1a) During an interview with Resident #59 on 10/12/23 at 9:14 AM, when asked about activities, the resident reported that no one gets him/her up to go and they do not bring him/her things to do. Review of the admission Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-03 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and interviews, it was determined that the facility staff failed to evaluate and revise a resident's care plan to reflect accurate and current interventions. This was evident for 2 (#93, #7) of 47 residents reviewed during the survey. The findings include: A care plan is a guide that addresses each resident's unique needs. It is used to plan, assess, and evaluate the effectiveness of the resident's care. 1) On 10/11/23 at 10:43 AM, an observation was made of Resident #93's room during a tour of the third-floor unit. The room was noted to have no curtains on the windows, no television in the room, no cables for the heating, ventilation, and air conditioning system, no baseboard to the walls, no nightstand, no furniture except the bed, and the bathroom door had a metal bar bolted across the upper left corner that prevented it from being opened. On 10/18/23 at 2:45 PM, a medical record review for Resident # 93 revealed a care plan focus originally initiated on 3/24/23 that stated that Resident # 93 had a tendency to demonstrate physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-03 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and observation, it was determined that the facility staff failed to provide an activities program to meet the needs and preferences of residents. This was evident for 4 (#59, #84, #7, #422) of 5 residents reviewed for activities. The findings include: The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments must be accurate to ensure each resident receives the necessary care. A care plan is a guide that addresses each resident's unique needs. It is used to plan, assess, and evaluate the effectiveness of the resident's care. 1) Review of Resident #59's medical record revealed the resident was admitted in June of 2023. During an interview with Resident #59 on 10/12/23 at 9:14 AM, when asked about activities, the resident reported that no one gets him/her up to go, and they do not bring him/her things to do. Review of the admission Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-03 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3) On 10/16/23 at 9:38 AM, a medical record review for Resident # 84 noted that a monthly pharmacy review was completed on 4/23/23 with a recommendation to review an antidepressant for dose reduction. On 10/17/23 at 1:42 PM, a review of Resident #84's medical record showed that a consulting psychiatric Nurse Practitioner reviewed and signed the pharmacy recommendation on 6/6/23. The attending Physician saw resident # 84 on 4/30/23, 6/15/23, 6/16/23, 6/28/23, and 6/30/23. However, the review failed to show that the attending Physician for Resident # 84 had reviewed or responded to the pharmacy recommendation. On 10/17/23 at 2:19 PM, during an interview with the Director of Nursing (DON), she stated that the psychiatric Nurse Practitioner reviewed and signed all the pharmacy recommendations for psychotropic medication use. On 10/23 at 9:54 AM, an interview was conducted with the attending physician for Resident # 84 ( also the Medical Director). During the interview, she stated that she did not review pharmacy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined the facility staff failed to reveal evidence that the resident or resident representative was informed of their right to formulate an advanced directive. This was evident for 2 (#3, #104) of 5 residents reviewed for advance directives. The findings include: Advanced Directive is a written instruction, such as a living will or durable power of attorney for health care, recognized under State law related to provision of health care when the individual is not able to make their own decisions. 1) On 10/12/23 at 1:35 PM, a review of Resident #3's EMR (electronic medical record) and paper medical record failed to reveal evidence that Resident #3 had an advanced directive in place. On 10/25/23 at 1:09 PM, review of the medical record revealed that Resident #3 resided in the facility for long term care since 2010. Resident #3's quarterly assessment with an assessment reference date (ARD) of 7/29/23, documented that Resident #3's BIMS (brief interview for mental status) summary score was 15, indicating the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, it was determined that the facility staff failed to notify a resident's attending provider of a change in condition. This was evident for 1 (# 34) of 4 residents observed during medication administration and 1(#2) of 3 residents reviewed for Nutrition. The findings include: Systolic blood pressure is the top blood pressure. It refers to the pressure in the arteries during heart muscle contraction. The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments must be accurate to ensure each resident receives the necessary care. 1) On 10/23/23 at 9:03 AM, during medication administration for Resident # 34, it was observed by the surveyor that two blood pressure medications were not administered by staff # 45, a licensed practical nurse (LPN) who stated the medications were held because Resident # 34's blood pressure reading was low. On 10/23/23 at 12:21 PM, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents and staff interview, it was determined the facility failed to report an injury of unknow origin to the State Agency, the Office of Health Care Quality (OHCQ), immediately but not later than 2 hours of the allegation. This was evident for 1 (#24) of 13 residents reviewed for abuse. The findings include: On 11/2/23 at 3:49 PM, a review of the facility reported incident MD00171214 was conducted related to Resident #24 sustaining an injury of unknown origin. The facility's self-report documented that the Nursing Home Administrator was informed of the injury on 8/22/21 at approximately 6:15 PM. An email confirmation of the facility's self-report to the state agency was provided to the surveyor and reviewed. The email confirmation documented that the incident was reported to the state agency on 8/23/21 at 1:50 PM. Once the facility staff became aware of the injury of unknown origin, the facility failed to forward a first report to the state agency immediately, but not later than 2 hours. The concerns related to timely reporting an injury of unknown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents and staff interview, it was determined the facility failed to thoroughly investigate when a vulnerable resident who was assessed, and care planned as an elopement risk, left the facility grounds unattended for an unknown amount of time. This was evident for 1 (#136) of 4 residents reviewed for accidents. The findings include: 1) On 10/17/23 at 9:00 AM, a review of facility reported incident MD00175135 revealed documentation that, on 12/19/21 at approximately 2:15 PM, Resident #136 was observed by staff wheeling herself in the neighborhood around the facility. In a handwritten statement, Staff #14, Dining Services, documented that s/he observed Resident #136 at an intersection which was approximately 0.9 miles from the facility. The facility's investigation indicated Resident #136 was not identified as missing from the facility, until the resident was observed in the community by the staff person. The facility's self-report revealed documentation that Resident #136, accompanied by Staff #16, Activity Aid, was let out of the front of the building…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to provide the resident and the resident representative written notice of the bed hold policy. This was evident for 1 (Resident #96) out of 3 residents reviewed for hospitalizations. The findings include: Resident #96 is a long-term care resident admitted in 2022. On 10/13/23 at 9:35 AM, Resident #96's medical records were reviewed and revealed that the resident was transferred to the hospital in July of 2023. On 10/18/23 at 12:03 PM, Licensed Practical Nurse (LPN staff#27) was interviewed about the process when a resident is ordered to be transferred to a community hospital for treatment. LPN staff #27 was able to name the different documents and notices that they are required to prepare to facilitate the resident's transfer. The nurse then documents these preparations in the facility's Change in condition/ Concurrent review evaluation form. On 10/19/23 at 1:20 PM, a review of the Change in condition/Concurrent review form with a reference date of 7/20/2023 signed by a registered nurse (RN staff #46)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility staff failed to complete, within 14 days, a Significant Change in Status Minimum Data Set (MDS) Assessment. This was evident for 1 (#84) of 3 residents reviewed for Activities of Daily Living. The findings include: The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments must be accurate to ensure each resident receives the necessary care. Activities of Daily Living (ADLs) collectively describe fundamental skills required to independently care for oneself, such as eating, bathing, and mobility. A significant change means a major decline or improvement in a resident's status that will not normally resolve itself without further intervention by staff or by implementing standard disease-related clinical interventions that have an impact on more than one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined that the facility failed to ensure that a resident with a positive Level I PASARR (Preadmission Screening and Resident Review) screen was evaluated by the designated state-authority through the Level II PASARR process, and approved for admission to the nursing facility. This was found to be evident for one (Resident #88) out of two residents reviewed for PASARR. The findings include: On 10/18/23, review of Resident #88's medical record revealed that the resident was admitted in April 2022 after an extended hospitalization on a psychiatric unit. Review of the Preadmission Screening and Resident Review (PASARR) Level I ID Screen for Mental Illness and Intellectual Disability or Related Conditions form revealed Section C Serious Mental Illness contains three screening questions used to determine if the resident has a Serious Mental Illness. These include diagnosis of a major mental disorder, level of impairment, and recent treatment. Further review of the electronic medical record revealed a PASARR screen completed 4/14/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interviews, it was determined that the facility failed to provide services consistent with professional standards of practice to prevent the development of pressure ulcers and promote healing of existing pressure ulcers/injuries by 1) failing to follow practitioners orders by failing to accurately transcribe and implement wound treatment orders as prescribed, and 2) failing to ensure that a low air mattress was implemented when recommended. This was evident for 1 (#129) of 4 residents reviewed for pressure ulcers. The findings include: 1) A pressure ulcer also known as pressure sore, or decubitus ulcer, is any lesion caused by unrelieved pressure that results in damage to the underlying tissue and are staged according the their severity from Stage I (area of persistent redness), Stage II (superficial loss of skin such as an abrasion, blister or shallow crater), Stage III (full thickness skin loss involving damage to subcutaneous tissue presenting as a deep crater), Stage IV…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility failed to prevent a vulnerable resident who was assessed, and care planned as an elopement risk, from leaving the facility grounds unattended for an unknown amount of time. This was evident for 1 (#136) of 4 residents reviewed for accidents. The findings include: Elopement occurs when residents who are incapable of protecting themselves from harm are able to successfully leave the facility unsupervised and unnoticed and possibly enter into harm's way. 1) On 10/16/23 at 8:42 AM, a review of Resident #136's medical record revealed the resident was admitted to the facility in August 2020, with diagnoses that included schizoaffective disorder (bipolar type) and schizophrenia. Resident #136's admission assessment with an Assessment Reference Date (ARD) of 8/23/20 and quarterly assessment with an ARD of 11/23/20 documented Resident #136 had a Brief Interview of Mental Status (BIMS) score of 8, indicating the resident was mildly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of resident medical record and interview with facility staff, it was determined that the facility failed to promptly address a resident's significant weight loss. This was evident for 1 (Resident #132) of 6 residents reviewed for nutrition. The findings include: Resident #132's medical record was reviewed on 11/1/23 at 12:37 PM. The review revealed that the resident had been admitted to the facility in July, 2021, and was discharged from the facility to the hospital in October, 2021. The resident did not return from the hospital. Review of the resident's weights revealed the following weights: - 7/2/21, 9:06 PM: 190.8 lbs - 7/3/21, 12:27 PM: 190.7 lbs - 7/9/21, 2:51 PM: 190.7 lbs - 7/16/21, 2:43 PM: 190.7 lbs - 7/30/21, 5:15 PM: 156.7 lbs - 8/3/21, 11:19 AM: 156.4 lbs - 8/5/21, 12:39 PM: 156.8 lbs - 8/6/21, 3:53 PM: 156.5 lbs - 9/9/21, 12:03 PM: 146.6 lbs - 9/10/21, 12:06 PM: 146.6 lbs - 9/22/21, 11:02 PM: 146.8 lbs - 9/23/21, 2:09 PM: 146.8 lbs - 9/29/21, 11:48 AM: 146.7 lbs - 10/6/21, 2:18 PM: 144.3 lbs These weights demonstrated that a significant weight loss (of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, it was determined that the facility failed to provide appropriate treatment and services to residents receiving tube feedings. This was evident for 2 (Resident #96, #80) of 2 residents reviewed for tube feeding. The findings include: 1) Resident #96 had been residing in the facility since 2022 and received g-tube feedings for increased nutrition. a) On 10/16/23 at 10:56 AM, Resident #96's medication administration record (MAR) for the month of July revealed two separate and different orders for tube feeding (TF): One time a day, Glucerna 1.5 @ 55 ml/hr x 12 hours, starts at 6 pm and ends at 6 am or until total volume is diffused. (order date 7/11/23, D/C date 7/20/23) Every evening and night shift, Glucerna 1.5 @75 ml/hr x 12 hours/day; up at 6 pm and down at 6 am or until 900 ml have infused. (order date 5/4/23, D/C date 7/20/23) From 7/11/23 - 7/20/23, the staff was documenting that the resident was receiving both these feedings. The resident was sent to the hospital on 7/20/23. On 10/17/23 at 9:43 AM, the 2nd floor unit manager (UM, Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of pertinent documentation and interviews, it was determined that the facility failed to provide documentation of peritoneal dialysis (PD) training to their nursing staff prior to the staff providing care to residents receiving PD treatment. This was evident for 2 (Resident #138 and # 130) out of 4 residents reviewed for dialysis during the survey. The findings include: 1. On 10/16/23, a review of Intake #MD00175057 revealed a concern regarding the peritoneal dialysis administration and care provided to Resident # 138. Peritoneal dialysis is a treatment for kidney failure, a condition where the kidneys are no longer able to filter blood well enough . Because peritoneal dialysis works inside the body, it's different from a more-common procedure to clean the blood, called hemodialysis. That procedure filters blood outside the body, in a machine. Peritoneal dialysis treatments can be done at a long-term care facility and at home. On 10/19/23 at 3:13 PM, the second-floor evening unit nurse manager (staff #41) was interviewed. He reported that residents were administered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined the facility staff failed to: 1) ensure that orders for medication included an accurate route of administration, 2) ensure orders had adequate parameters to indicate when to administer as needed medicationsfor constipation, 3) ensure that residents were not given as-needed pain medication outside of a medication's parameters, and 4) ensure a resident received medication according to an attending physician's orders. This was evident for 2 (#79, #112) of 7 residents reviewed for unnecessary medications and 1 (#34) out of 4 residents observed for medication administration. The findings include: 1a) On 10/23/23 at 1:33 PM, a review of Resident #79's medical record was conducted. Review of Resident #79's October 2023 Medication Administration Record (MAR) revealed the resident had physician orders which indicated medications were to be administered enterally (delivered through a feeding tube directly into the stomach or small intestine) to the resident. There was an 11/6/21 order for Sennosides (laxative) Syrup, give…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined that the facility staff 1) failed to ensure that a psychotropic medication prescribed as needed was limited to 14 days and failed to ensure a resident who received psychotropic medication was monitored for behaviors and side effects. This was evident for 1 (#) of 1 residents reviewed for hospice, and 1 (#79) of 7 residents reviewed for unnecessary medications. The findings include: 1) On 10/23/23 at 8:31 AM, a review of Resident #82's medical record revealed the resident was admitted to the facility at the end of July 2023 with diagnoses which included depression, anxiety, and Alzheimer's dementia and was receiving Hospice services. Review of Resident #82's October 2023 Medication Administration Record (MAR) revealed psychotropic medications prescribed to be administered as needed (PRN) had no discontinuation/end date, were not limited to 14 days duration, and had no documented rationale for continuing the orders beyond 14 days: a 7/29/23 physician's order for Haloperidol (Haldol) (antipsychotic) Concentrate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility failed to prevent cross contamination of cookware and ensure that clean cookware was separated from dirty work areas and protected from splashes. This has the potential to affect all the residents. The findings include: On 10/19/23 at 12:40 PM, an observation of the kitchen was made. The observation revealed that the staff had washed dishes in a scullery sink that had three basins. One basin for washing, one for rinsing, and one for sanitizing. Further observation revealed that, following the sanitizing of 3 large cookie sheets and one large cutting board, all three of these items were then placed behind the faucets with about 1/3 of the cookware hanging above the washing basin and exposed to splash from the washing basin. On 10/19/23 at 12:42 PM, The Kitchen Manager, Staff #51, was asked about this practice noted in the above observation. The Kitchen Manager immediately removed the cookware from behind the faucets and placed them among the items needed to be washed. On 11/02/23 at 8:46 AM, during an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility staff failed ensure that a resident's current wishes related to life-sustaining treatment were up to date by failing to void previous MOLST (Maryland Medical Order for Life Sustaining Treatment) forms when a new MOLST was created. This was evident for 1 (#104) of 5 residents reviewed for advanced directives. The findings include: Maryland MOLST (Maryland Orders for Life Sustaining Treatment) is a portable and enduring medical order form covering options for cardiopulmonary resuscitation and other life-sustaining treatments. The medical orders are based on a patient's wishes about medical treatments. If an updated MOLST form is completed, all older forms shall be voided in accordance with the MOLST's instructions: Voiding the Form: To void this medical order form, the physician, NP, or PA shall draw a diagonal line through the sheet, write VOID in large letters across the page, and sign and date below the line. A nurse may…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, interviews with staff and review of resident and facility records, it was determined that the facility failed to have an effective quality assessment and assurance program by failing to implement plans of action to correct quality deficiencies identified during the prior recertification survey. This was evident during the survey process and review of the Quality Assurance Program. The findings include: On 11/3/23 at 1:00 PM, the surveyor reviewed the results of the facility's last recertification survey, with a plan of correction date 10/25/19. It was determined that effective processes were not put in place regarding repeat deficiencies. The corrective actions implemented by the facility after the recertification surveys failed to effectively correct deficiencies related to the facility's failure to ensure a safe/clean/comfortable/homelike environment, notice requirements before transfer/discharge, development and implementation of care plans, and care plan timing and revision. These failures resulted in a continuation of the deficient practices as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined that staff failed to store resident care equipment and supplies in a sanitary manner as evidenced by failing to store linens so as to prevent the spread of infection facility and failed to keep the door separating the clean from the soiled area of the laundry room closed to prevent cross contamination.This was evident in 22 resident rooms observed during the initial resident sample observations and evident in 2 out of 2 observations of the laundry area. .The findings include: On 10/11/23 at 9:21 AM, an observation was made of the bathroom in room [ROOM NUMBER]. In the middle of the bathroom there was a Geri-chair. On the seat of the Geri chair there was a white plastic bed pillow with multiple cracks in the plastic. On top of the pillow was a large, clear plastic bag that appeared to contain folded linen. Along with Staff #35, RN, 3rd floor Unit Manager, a second observation was made of room [ROOM NUMBER]'s bathroom on 10/11/23 at 9:37 AM. At that time, Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, it was determined that the facility failed to have the call device accessible to the residents while in their room. This was evident for 2 (Resident #7, #25) of 2 residents reviewed for call system functionality and accessibility. Then findings include: Resident #7 is a long-term care resident of the facility admitted in 2023. On 10/12/23 at 2:50 PM, in the initial tour of the resident's room, the surveyor observed the resident in bed, on the low position and the call device on the floor and not within reach of Resident #7. On 10/18/23 at 12:44 PM, Resident #7 was observed eating his/her lunch on the bedside table and the resident asked the surveyor to turn up the heat in the room. Resident #7's call device was observed not within his/her reach. On the same day at 12:50 PM, the surveyor asked the nurse (LPN, staff #24) to assist Resident #7 with his/her request. Staff #24 moved the call device that was hanging from the wall to the bed. The next day on 10/19/23 at 12:05 PM, the call device for Resident #7 was again observed on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on pertinent document review and interviews, it was determined that the facility failed to ensure that all Geriatric Nursing Assistants (GNAs) working at the facility received 12 hours of continuing education annually. This was evident for 2 GNAs (GNA# 53, GNA # 54) out of 3 GNAs reviewed for staffing during a survey. The findings include: On 10/30/23 at 11:54 AM, the Director of Staff Development was interviewed. She stated that she scheduled staff competencies once a year, and the GNAs were provided with time off to complete the training. She stated that, in addition to the competencies, Human Resources (HR) enrolled each staff member in the online Healthcare Academy to complete their required annual training. On 10/30/23 at 11:54 AM, the Director of Staff Development provided the competency training packages for the 2023 competencies. A review of the training documents failed to reveal that GNA Staff #53 (hire date 2/19/15) and GNA Staff #54 (hire date 9/11/17) completed their 2023 competencies. On 10/30/23 at 12:24 PM, the Director of HR was interviewed. During the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-10-25 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical record and interview with facility staff, it was determined that the facility failed to ensure standards of nursing practice. This finding was evident for 4 of 30 residents selected for review during the survey (#44, #51, #81, #88). The findings include: 1. On 10-23-19 at 10:30 AM, surveyor review of the clinical record for resident #51 revealed the resident was admitted to the facility's long-term care unit with multiple diagnoses including, but not limited to, unspecified pain. Further review of resident #51's medication administration record (MAR) for the months of August and September 2019, revealed that Tylenol (medication for normal ache and pain) 1000 mg was given twice a day, Gabapentin (medication for nerve pain) 200 mg three times a day for neuropathic pain, and Tramadol (an opioid analgesic) 50 mg twice a day as needed for breakthrough pain. Additional record review revealed that resident #51 was administered the Tramadol on August 8th, 9th, 21, 26, and 29,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-10-25 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical record, surveyor observation and interview with facility staff, it was determined that the facility staff failed to follow physician orders in medication administration for resident #88. This finding was evident for 1 of 30 residents reviewed for the survey. The findings include: On 10-23-19, surveyor review of the clinical record for resident #88 revealed that, on 10-04-19 the resident was evaluated by the optometry consultant. An assessment concluded the resident had conjunctivitis and the recommended treatment was Polytrim 4 times a day for 14 days. Further review revealed on 10-04-19 at 4:30PM the attending physician for resident #88 ordered the administration of Polytrim Solution eye drops 4 times a day in each eye for 14 days for Conjunctivitis. Conjunctivitis is inflammation of the outermost layer of the white part of the eye and the inner surface of the eyelid. Review of the October 2019 MAR (Medication Administration Record) revealed the initial dose was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-10-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical record, surveyor observations, review of the facility's policy and procedure, and interviews with residents and facility staff, it was determined that the facility failed to ensure that a systematic approach was identified with the hazards and/or risks consistently addressed for residents who smoke. This finding was evident for 4 of 4 residents reviewed for Smoking. (#86, #23, #19, and #51) The findings include: On 10-21-19 at 7:56AM and 7:58AM, surveyor observed resident #19 and resident #51 leaving the grounds of the facility in their wheelchairs. At 8:08AM and 08:12AM, both residents were observed returning to the front entrance of the facility. Surveyor interviewed resident #19 at 8:12AM, as he/she approached the facility grounds, and the resident stated that h/she leaves the facility to go smoke down the hill away from the facility's entrance. During the interview,the resident stated that other residents also go down the hill to smoke. Interview on 10-21-19 at 1PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-10-25 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical records and facility staff interview, it was determined that the facility staff failed to adequately provide ongoing assessment of resident #5's condition and monitoring for complications before and after dialysis treatments. This finding was evident in 1 of 4 residents selected for review of dialysis care during the survey. The findings include: 1. On 10-23-19 at 11:15 AM, surveyor review of the clinical record for resident #5 revealed that the resident was dependent on peritoneal dialysis (the process of removing excess water, solutes and toxins from the blood through the abdomen in people whose kidneys can no longer perform these functions naturally) due to his/her disease process. Further review of the physician order sheet (POS) for October 2019 revealed physician orders to check resident #5's vital signs before dialysis and weigh resident #5 every evening before dialysis and every morning after each peritoneal dialysis. Additional record review revealed that resident #5 received peritoneal dialysis from 9 PM through 7 AM daily. However,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-10-25 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews with facility staff, it was determined that the facility failed to document a rational to continue an as needed anti anxiety medication beyond 14 days and document the justification for continued use of psychotropic medications. This finding was evident for 3 of 8 residents selected for the Unnecessary Medication/Behavior/Mood review. (#58, #92, #104) The findings include: 1. On 10-21-19, surveyor review of resident #58's clinical record revealed a physician's order was written on 04-04-16 for as needed Lorazepam (an anti-anxiety medication). Further review of the clinical record revealed there was no duration specified by the physician for the use of the anti-anxiety medication and resident #58 has not received any doses of the medication since 04-04-16. On 10-25-19 at 01:00 PM, interview with resident #58's attending physician revealed no new information. On 10-25-19 at 01:44 PM, interview with the Director of Nursing revealed no additional information. 2. On 10-24-19, surveyor review of the clinical record revealed that the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-10-25 · tag F0926 — failed to keep the home smoke-free / fire-safe — patternHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical record, review of the facility's smoking policy and procedure, surveyor observations and interviews with residents and facility staff, it was determined that the facility failed to consistently implement their smoking policy for residents who smoke. This finding was evident for 4 of 4 residents reviewed for smoking. (#86, #23, #19, #51) The findings include: Interview on 10-21-19 at 1PM with the Director of Nursing revealed that the facility had a smoking policy that smoking is not permitted at the facility, since the facility maintains a smoke free environment. Review of the facility's current smoking policy revealed that, if a resident smokes or has recent history of smoking, the resident will be offered smoking cessation assistance or transfer to a facility where smoking is permitted. In addition, the resident will be informed that no cigarettes, lighters, matches or other smoking paraphernalia will be permitted while a resident resides at the facility. This policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observations of dining service to residents and interview with facility staff, it was determined that the facility failed to ensure a homelike environment during meal services. This finding was evident for 1 of 2 main dining rooms within the facility. The findings include: On 10-21-19 at 12:29 PM, surveyor observation of the 3rd floor main dining room revealed facility staff serving lunch meals to residents seated at several dining tables. Staff placed the residents' trays in front of each resident at the table but removed only the plate covers and cup covers leaving the plate and utensils on the tray. Residents then proceeded to eat directly from the placed tray. Further observation revealed no evidence of music playing in the background nor other background stimulation. Staff were observed only directly communicating with one another and not with the dining room residents. Additionally, surveyor observation at 10-22-19 at 9 AM and 12:40 PM of the 3rd floor main dining room, revealed no evidence again of background music or any stimulation provided to residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-25 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of administrative documents and interviews with residents and staff, it was determined that the facility failed to assist a resident with filing a grievance and promptly follow up on the grievance. This finding was evident for 1 of 6 residents reviewed for personal property concerns during the survey.(#123) The findings include: On 10-22-19 at 09:29 AM, surveyor interview with resident #123 revealed that he/she reported to the laundry personnel that 3 shirts and a gray blanket went missing approximately 3 weeks ago when they were taken to the laundry and no one had followed up on the missing items. On 10-23-19 at 07:41 AM, surveyor interview with staff #4 confirmed that resident #123 reported the missing items to them over a week ago and they had not yet been found. On 10-24-19 at 08:09 AM, surveyor interview with the Social Services Director/Facility Grievance Officer revealed that the facility's procedure for missing items was for the staff member (to whom the concern was reported) assist the resident with completing a written concern report and then submit it to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-25 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of clinical records and interviews with staff and residents, it was determined that the facility failed to provide written notification of a resident's transfer or discharge to the resident or representative. This was evident for 2 of 5 residents selected for review of hospitalization during this survey. (#123 and #27) The findings include: 1. On 10-22-19, surveyor review of resident #123's clinical record revealed that he/she was transferred and admitted to the hospital on [DATE], 05-25-19, and 09-20-19 for medical emergencies. Further review of the record revealed that resident #123 was self-responsible. However, there was no evidence that resident #123 was given any written notice of transfer. On 10-22-19 at 09:50 AM, interview with resident #123 revealed that he/she did not receive any written notification of the hospital transfers. On 10-24-19 at 01:07 PM, interview with the Director of Nursing revealed no additional information. 2. On 10-25-19, surveyor review of the clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-25 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews with facility staff and residents, it was determined that the facility failed to provide the facility bed hold policy for residents that were transferred to the hospital. This was evident for 2 of 5 residents selected for review of hospitalization during the survey. (#123 and #27) The findings include: 1. On 10-22-19, surveyor review of resident #123's clinical record revealed that he/she was transferred and admitted to the hospital on [DATE], 05-25-19, and 09-20-19 for medical emergencies. Further review of the record revealed resident #123 was self-responsible and there was no evidence that resident #123 was given the facility's bed hold policy upon transfer to the hospital. On 10-22-19 at 09:50 AM, interview with resident #123 revealed he/she did not receive a bed hold policy during the hospital transfers. On 10-24-19 at 01:07 PM, interview with the Director of Nursing revealed no additional information. 2. On 10-25-19, surveyor review of the clinical record for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical records and facility staff interview, it was determined that the facility staff failed to develop a comprehensive resident centered care plan to address residents' medical conditions. This finding was evident for 2 of 30 residents selected for review during the survey. (#51 and #68). The findings includes: 1.On 10-23-19 at 10:30 AM, surveyor review of the clinical record for resident #51 revealed that the resident was admitted to the facility's long-term care unit with multiple diagnoses including, but not limited to, unspecified pain. Further review of resident #51's medication administration record (MAR) revealed that Tylenol (medication for ache and pains) 1000 mg was given twice a day, Gabapentin (medication for nerve pain)200 mg three times a day for neuropathic pain, and Tramadol (opioid) 50 mg twice a day as needed for breakthrough pain. However, there was no evidence in the clinical record to indicate that a comprehensive care plan was developed for resident #51…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical records and interview of resident #115 and facility staff, it was determined that the facility staff failed to review a resident's plan of care quarterly. This finding was evident in 1 of 30 residents selected for review during the survey. (#115). The findings include: On 10-21-19 at 1:30 PM, surveyor interview with resident #115 revealed that he/she had not participated in a care plan meeting in a while. Resident #115 was self-represented and occasionally a friend also participated in the meeting. On 10-22-19 around 1 PM, surveyor review of the clinical record revealed that the last care plan meeting for resident #115 was in December 2018. Further record review revealed that resident #115 makes his/her own health care decisions. There was no evidence that a quarterly review of resident #115's care plan was done by the interdisciplinary team as required. In addition, resident #115 was not given the opportunity to participate in the review of his/her plan of care. On 10-22-19 at 2:10 PM, interview with the social worker revealed it was an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-25 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observations, record review, and interviews with facility staff, it was determined that the facility failed to assess resident #81 for risk of entrapment and obtain informed consent from resident #81's responsible party prior to the installation of 1/2 length bed rails. This finding was evident for 1 of 2 (#81) residents reviewed for restraint use during the survey. The findings include: On 10-21-19 at 01:46 PM, 10-22-19 at 09:01 AM, and 10-23-19 at 09:33 AM. surveyor observed half length bed rails that were on both sides of resident #81's bed. On 10-21-19 at 01:46 PM, interview with resident #81 revealed that the facility installed the bed rails because he/she had a history of rolling out of bed while sleeping. On 10-23-19, surveyor review of resident #81's clinical record revealed no evidence that the resident was assessed for risk of entrapment prior to the installation of the bed rails. Furthermore, there was no evidence that the facility reviewed the risks and benefits or obtained informed consent from resident #81's responsible party for the use of the 1/2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-25 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record, review of facility's consultant psychiatric services contract/addendum and interview with facility staff, it was determined that the facility failed to ensure that necessary behavioral health services were in place for resident #104. This finding was evident for 1 of 8 residents selected for the Unnecessary Medication/Behavior/Mood review. The findings include: On 10-24-19, surveyor review of the clinical record for resident # 104 revealed the following psychotropic medications ordered for administration: Zoloft 175 mg once daily for Major Depressive Disorder in September 2017, and in November 2018 Abilify 2 mg once nightly for Schizophrenia. On 05-03-19, documentation by the facility's consultant pharmacist, on the monthly report, revealed the recommendation for the attending physician to evaluate if dosage reduction for the Abilify could be attempted for resident #104. Further review of the 05-03-19 report revealed documentation by the facility's psychologist on 05-14-19 that the resident was not covered for Counterpoint services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical record, observation, and facility staff interview, it was determined that the facility staff failed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease and infection. This finding was evident in 1 of 2 residents selected for review of infections not UTI related care area during the survey. (#227). The findings include: On 10-21-19 at 08:30 AM, surveyor tour of resident #227's room revealed a wound vac machine (a device that drains seeping liquid from a wound by forming airtight cover and pumping the liquid out) hooked to resident #227's left foot. On 10-24-19 at 9:12 AM, surveyor interviewed resident #227 who stated I have the wound vac because I have MRSA (Methicillin Resistant Staphylococcus Aureus) infection. Surveyor review of resident #227's clinical record revealed a hospital Discharge summary, dated [DATE], that documented the resident had a MRSA infection in the left foot wound. Further record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2019-10-25 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on surveyor review of facility-wide assessment record and interview with facility staff, it was determined that the facility failed to review and update the assessment when there was a personnel change. This finding was evident for 1 of 1 facility assessment record reviewed during the annual survey. On 10-25-19 at 2:30 PM, surveyor review of the facility assessment record revealed names of personnel in the following positions: Administrator, Director of nursing and Medical Director. Upon further review, surveyor could not identify these personnel as part of current facility staff. On 10-25-19 at 2:36 PM, surveyor interview with the administrator revealed that the identified personnel were previous staff who no longer worked with the facility. There was no evidence that the administrator reviewed and updated the facility assessment when there was a change in personnel as required. No additional information was provided.
- No harm found · Bcited before2019-10-25 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record and interviews with residents, the resident's responsible party and facility staff, it was determined that the facility failed to ensure accurate documentation in residents' clinical records. This finding was evident for 4 of 30 residents reviewed during the survey. (#100, #79, #23, #70) The findings include: 1. On 10-23-19, surveyor review of the clinical record for resident #100 revealed a completed Maryland Medical Orders for Life-Sustaining Treatment (MOLST) signed by the attending practitioner on 05-19-19. The MOLST is a portable and enduring medical order form covering options for cardiopulmonary resuscitation and other life-sustaining treatments. The medical orders are based on the resident's wishes about medical treatments. Further review of the 05-19-19 MOLST revealed that certification for the basis of the orders on the MOLST were the result of a discussion with and the informed consent of resident #100's health care agent as named in the resident's advance directive. However, record review revealed no documented evidence of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AUTUMN LAKE HEALTHCARE — 59 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.8 | +1.2 vs chain |
| Health inspection | 3 of 5 | 2.5 | +0.5 vs chain |
| Staffing | 3 of 5 | 2.4 | +0.6 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 58 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 58; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| OAKVIEW HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 08/01/2019 |
| OAKRIVER HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 50% | since 08/01/2019 |
| OAKVIEW AS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 08/01/2019 |
| OAKVIEW SNF REALTY LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 08/01/2019 |
| EVERITT, FORREST | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2022 |
| KABA, SUELA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2019 |
| SCHWARTZ, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 08/01/2019 |
| ACCURATE STAFFING LLC | Organization | ADP OF THE SNF | — | since 08/01/2019 |
| BRAND SONNENSCHINE LLP | Organization | ADP OF THE SNF | — | since 08/01/2019 |
| STERN, ARYEH | Individual | ADP OF THE SNF | — | since 08/01/2019 |
CMS files one row per role, so the 15 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.6M paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215338. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.