Fairland Center
2101 Fairland Road, Silver Spring, MD 20904 · For profit - Corporation · 92 certified beds · (301) 384-6161 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- about 26% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 23.8% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.9% | 5.4% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.8% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 62.5% | 22.8% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 2.4% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 25.2% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 9.2% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.7% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 14.8% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 25.5% | 25.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.5% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.8% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 71.1% | 80.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 18.3% | 21.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 13.2% | 9.8% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.40 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.43 | 1.20 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 44 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 35.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 39% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.1%CMS range 39.4–71.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.6%CMS range 7.7–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 35.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 45.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 25.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 8.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.9%CMS range 5.6–15.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.27 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 92 beds and averages 75.8 residents a day — about 82% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.75 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.21 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.66 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.34 hrs/resident/day on weekends vs 3.91 on weekdays — 15% thinner on weekends. RN hours go from 1.31 to 0.95 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
59 citations, most serious first. The 10 most serious are shown; the remaining 49 are one tap away and print in full.
- Potential for harm · Dcited before2025-11-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident, facility staff interviews, the facility failed to provide medication administration that meets professional standards for 2 of 4 sampled residents reviewed for medication administration. (Resident #15 and Resident #16). Findings included: 1. Resident #15 was admitted to the facility on [DATE] with a diagnosis including anoxic brain damage, diabetes, anemia and protein-calorie malnutrition. A review of the physician's orders dated 11/7/25 revealed Resident #15 was prescribed thiamine HCL oral tablet 100mg , give 1 tablet via gastrostomy tube one time a day for supplement. A medication administration observation was conducted on 11/19/25 at 11:15 am with Staff Nurse #3. Staff Nurse #3 was observed to have not administered the medication thiamine HCL oral table 100mg to Resident #15 as per physician orders. Review of Medication administration record documentation for 11/19/25, indicated that thiamine HCL oral tablet 100mg medication was administered to Resident #15 on 11/19/25 at 9…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident, facility and pharmacy staff interviews, the facility failed to administer medication as ordered by the physician to meet the resident's need of 2 of 4 sampled residents reviewed for pharmacy services. (Resident #15 and Resident #16). Findings included: a. Resident #15 was admitted to the facility on [DATE] with a diagnosis including anoxic brain damage, diabetes, anemia and protein-calorie malnutrition. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #15 was cognitively impaired. A review of the physician's orders dated 11/7/25 revealed Resident #15 was prescribed thiamine HCL oral tablet 100mg , give 1 tablet via gastrostomy tube one time a day for supplement. A medication administration observation was conducted on 11/19/25 at 10:09 am with Staff Nurse #3. Staff Nurse #3 was observed to not have administered the medication thiamine HCL oral table 100mg to Resident #15 as per physician orders. During interview with Staff Nurse #3 on 11/19/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review , staff and pharmacist interviews, the facility failed to maintain a medication error rate of less than 5% as evidenced by 4 errors out of 31 opportunities observed. The medication error rate was 12%. Findings include: 1. A review of the physician's orders dated 11/7/25 revealed Resident #15 was prescribed thiamine HCL oral tablet 100mg , give 1 tablet via gastrostomy tube one time a day for supplement. A medication administration observation was conducted on 11/19/25 at 10:09 am with Staff Nurse #3. Staff Nurse #3 was observed to not have administered the medication thiamine HCL oral table 100mg to Resident #15 as per physician orders. During interview with Staff Nurse #3 on 11/19/25 at 10:09 am, it was revealed that Resident #15 did not have any thiamine HCL oral tablet 100mg available. Staff Nurse #3 indicated that she would have to get the medication from the over the counter stock in the facility. Staff Nurse #15 did not administer or get the medication from facility over the counter stock . 2. A review of the physician's orders dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, and staff and pharmacist interviews, the facility failed to label opened insulin pens with the patient name, physician name, date used for 4 insulin pens for 1 of 5 medication carts reviewed for medication storage ( Dogwood Unit Medication Cart #1). The findings included: The medication Cart #1 on Dogwood unit was observed on 11/19/25 at 10:09 am in the presence of Staff Nurse #3. The observation revealed 3 opened and used insulin pens of Humalog and 1 opened insulin pen of Lantus insulin that were stored together with no labels indicating patient name, physician name and date opened. The facility insulin pens policy revised 5/1/25, provided by the Director of nursing , indicated that insulin pens will be clearly labeled with the patient name, physician name, date used;a new pen must be ordered from the pharmacy. An interview with Staff Nurse #3 on 11/19/25 at 12:17 pm, stated that the insulin was delivered in individual bags that were labelled but misplaced. Staff Nurse #3 confirmed that the insulin pens had been used , and had no label. Staff Nurse #3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility 1) failed to ensure a safe, clean, and comfortable environment, and 2) failed to provide maintenance services necessary to maintain a sanitary and comfortable environment. This was evident for 1) 1 floor (second floor) out of 2 floors and 2) 1 of 3 nursing units on the 2nd floor during the facility's recertification/complaint survey. The findings include: 1) On 4/7/25 at 6:57AM surveyors smelled a strong, unpleasant odor in the A wing hallway at which time the closet door was opened and surveyors observed a trash can with bagged trash which was overflowing with several trash bags on top of cardboard trash on the floor of the closet. The trash can was observed to be dirty condition with drip marks down the side of it, and the walls of the closet had a layer of black matter present and drip marks. A piece of covered respiratory equipment was observed sitting on the floor in the hallway against the wall next to the closet, approximately one foot away from the garbage on the floor. On 4/7/25 at 6:58AM the surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, it was determined that the facility staff failed to: ensure that multi dose medications were properly labeled, and medications were properly secured and stored. This was evident in 1) medication carts and 1 of 1 medication storage rooms and 2) one (B wing) out of three nursing wings on the facility's second floor reviewed during the recertification/complaint survey. The findings include: 1) On [DATE] at 06:32 AM, when surveyors entered the facility, three medication carts on D wing were found unattended and unlocked. Geriatric Nursing Assistant (GNA) staff #40 validated the findings. On [DATE] at 05:10 PM, a Medication storage observation was conducted, accompanied by Licensed Practical Nurse (LPN) #11, and noted an unlabeled eye drops; Azelastine hcl 0.05% eye drops, prescribed for Resident #74, without labeling on the container with an open date. The surveyor also noted a plastic container in an old zip lock bag, labeled as: RX# N1496810-03 [DATE] oxycodone 20mg, 12…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility failed to ensure: 1) ice scoops and carts were maintained in a sanitary manner, 2) maintain the dining/food service area in a sanitary manner, 3) ensure covering of food removed from the hot cart and transported through resident hallways, 4) ensure food was labeled, 5) ensure a refrigerator seal was in good repair, 6) ensure kitchen ceiling and windows were in good repair to prevent potential for contamination of food contact surfaces, and 7) ensure the kitchen floor and ceiling was maintained in a sanitary manner. These conditions have the potential to affect all residents served by the facility's kitchen services. The findings include: On 4/7/25 at 6:55AM the surveyor observed an ice cart with an ice cooler on the top tier, and the ice scoop to serve ice for resident beverages stored within a plastic bag. On 4/7/25 at 6:56AM surveyors observed the dining area on the second floor which had a trash can which was filled to the top with several pieces of trash on the floor surrounding the trash can. The dining area…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility failed to: 1) ensure a sanitary environment, ensure appropriate personal protective equipment was utilized, and ensure appropriate infection control precautions were instituted. This was evident during the surveyor's observations for one out of two floors of the facility during the recertification survey. The facility failed to 2) maintain current documentation that all employees were free from communicable tuberculosis (TB) as it relates to infection prevention and control, and was evident for 2 (Geriatric Nursing Assistant, GNA #30 and GNA #23) of 5 employees reviewed during the recertification survey. Additionally, the facility failed to 3) ensure that the environment of the resident's 2nd floor shower room was maintained in a manner that minimized the potential spread of infection as evidenced by wet soiled linen and several liquid soap containers in the 2nd floor shower room. This was evident 3 of 3 times the 2nd floor shower room was observed during the recertification survey. The findings include: 1) On 4/7/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-16 · tag F0923 — patternHave enough outside ventilation via a window or mechanical ventilation, or both.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility failed to ensure adequate ventilation. This was evident on one (upstairs second floor) out of two floors during the facility's recertification survey and during investigation of MD#00213104 during the recertification/complaint survey. The findings include: On 4/14/25 at 7:51AM the surveyor observed a closet utilized for two containers for biohazard trash located between rooms C1 and C3. The ventilation cover was observed on the floor, and an uncovered ventilation area in the ceiling was present, and no air circulation within the room was able to be felt at that time. On 4/14/25 at 8:01AM the surveyor conducted an observation of a closet located between rooms A17 and A15 on the facility's second floor with the Director of Maintenance #20 and Regional Director of Nursing #4 which revealed brand new back up linens in plastic packaging stored within the closet which was observed to be coated in a layer of black soot-type of debris although the closet had no ventilation located within it. Cob webs were additionally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility failed to ensure a resident (#70) had access to their call device. This was evident for one out of two residents reviewed for call devices during the facility's recertification/complaint survey. The findings include: On 4/8/25 at 8:47AM the surveyor observed Resident #70 did not have their call device to call for staff assistance. Upon further surveyor observation on 4/8/25 at 8:47AM the surveyor observed Resident #70's call device resting behind a cardboard box situated on a nightstand table several feet away from the resident, out of their reach. On 4/8/25 at 8:47AM the surveyor conducted an interview with Resident #70 who reported to the surveyor that they could not reach their call device from their bed. On 4/8/25 at 8:51AM the surveyor requested a dual observation of the concern with the Assistant Director of Nursing (ADON) #3 who observed the concern and stated to Resident #70: Of course it needs to be next to you. ADON #3 was observed obtaining the resident's assigned nurse to observe the concern and asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · D2025-04-16 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, and clinical record review, it was determined that the facility staff failed to ensure residents received showers twice a week. This was evident for 3 (#30, #38, and #57) out of 3 residents reviewed for choices during the recertification/complaint survey. The findings include: 1. This surveyor interviewed Resident #30 on 4/8/25 at 8:06 AM. The resident stated that they have received only one shower each week. A review of the resident's clinical record revealed that from February 1 to April 11, 2025, the resident had only received 17 showers out of a possible 20. 2. This surveyor interviewed Resident #38 on 4/8/25 at 9:01 AM. The resident stated that they have not received two showers each week. A review of the resident's clinical record revealed that from February 1 to April 11, 2025, the resident had only received 17 showers out of a possible 20. 3. This surveyor interviewed Resident #57's spouse on 4/8/25 at 8:06 AM. The spouse said the resident had only received one shower each week. A review of the resident's clinical record revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure a resident representative was provided with written information and the offered the opportunity to formulate an advanced directive. This was evident for one (Resident #56) out of four residents reviewed for advanced directives during the facility's recertification/complaint survey. The findings include: On 4/8/25 at 9:40AM the surveyor observed the medical record of Resident #56 and noted that a surrogate was selected on the resident's Maryland Orders for Life Sustaining Treatment Form located within the hard chart at the nurse's station. Further reveiew of the hard chart revealed two certifications of incapacity were present for Resident #56. On 4/8/25 at 10:20AM the surveyor conducted a review of the medical record for Resident #56 at which time no documentation upon their admission to the facility could be found of the resident representative having been offered the opportunity to formulate an advanced directive, having been provided with information to formulate an advanced directive, or any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and observation it was determined the facility failed to ensure the reporting of an allegation of abuse. This was evident for one resident, (Resident #56) during the surveyor's investigation of MD#00213104 during the recertification/complaint survey. The findings include: On 4/8/25 at 1:07PM the surveyor conducted an interview of a family member of Resident #56 who reported to surveyors that they had found a red mark on Resident #56's forehead upon visiting the resident, and when they had brought this to the attention of facility staff, they were informed that it was not reportable. At this time, surveyors observed a photo dated from March 2025 in which an elongated red mark appeared to be present on the resident's forehead. On 4/10/25 at 10:37AM the surveyor conducted an interview of Unit Manager #26 who confirmed the Director of Nursing and the Assistant Director of Nursing had inquired to them about the red mark on the resident's forehead, at which time they had first observed it to be present. Unit Manager #26 further reported they had observed the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interviews, it was determined that the facility failed to notify the resident/resident representative in writing about the bed hold policy when the resident was transferred/discharged from the facility to an acute care facility. This was evident for 1 (resident #42) of 1 Residents reviewed who were transferred to an acute care facility during the recertification/complaint survey. The findings include: On 04/10/25 at 11:30 am, medical review of Resident # 42 revealed that the Resident was admitted to the facility on [DATE] and was receiving long-term care. The resident was sent to the hospital due to a change in condition on 07/25/23. Review of the facility policy title AR102 - Bed - Holds revealed; When it is known that a resident will be temporarily transferred out of the service location, staff involved with the resident's transfer out (example; Nursing, admissions, and social services, etc.) will provide the bed hold notice of policy & authorization form to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of medical records and interview with facility staff, it was determined that the facility failed 1) to ensure that residents and/or residents' representatives were provided with summaries of their baseline care plans including a list of their medications and 2) to complete a baseline care plan within the required timeframe. This was evident for 2 (#44, #55) of 24 residents reviewed during the recertification/complaint survey. The findings include: A baseline care plan (BLCP) must be completed within 48 hours of a resident's admission to the facility and include the initial goals based on admission orders, physician orders, dietary orders, therapy services, and social services. A summary of the BLCP and medication list must be given to each resident and/or his/her representative. Completion and implementation of the BLCP is intended to promote continuity of care and communication among staff, increase resident safety, and safeguard against adverse events (undesirable outcomes) that can occur right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of medical records and interview with facility staff, it was determined that the facility failed to revise care plans for residents quarterly. This was evident for 1 (Resident #55) of 24 residents reviewed during the recertification/complaint survey. The findings include: Care plans are developed for residents to guide the care that residents receive in the facility. They describe residents' needs and the interventions to address them and must be reviewed and revised at least every quarter and/or as changes in the residents' conditions occur. The facility is required to have care plans developed and revised by an interdisciplinary team (IDT) including: the attending physician, a registered nurse, a nursing aide, a representative from dietary services, the resident, and the resident's representative (as practicable). On 4/14/25 at 10:39 AM Resident #55's medical record was reviewed. During the review it was noted that the resident was admitted to the facility on [DATE], however, only one care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record and interview with facility staff, it was determined that the facility failed to complete a discharge summary of a resident . This was evident for 1 (Resident #84) of 3 residents reviewed for closed records during a recertification/complaint survey. The findings include: Resident #84's closed medical record was reviewed on 4/16/25 at 9:01 AM. The review revealed the resident was noted to have left against medical advice on 1/16/25. Further review revealed on 4/15/25 at 2:38 PM Nurse Practitioner (NP #25) wrote, Patient desires discharge AMA (Against Medical Advice). Notified the primary care provider, Dr. [Medical Doctor #16], via voicemail regarding the patient's situation and concerns. Notified the Director of Nursing about the patient's dissatisfaction and intent to leave AMA. Additionally, the last nursing progress note documented 1/16/25 at 8:29 PM revealed, Resident left against medical advice despite education in regard to risks and benefits, but resident still insisted on leaving, resident left via stretcher accompanied by 2 paramedical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to ensure a resident received necessary oral care. This was evident for one resident (Resident #56) during the surveyor's investigation of MD#00213104 during the recertification/complaint survey. The findings include: On 4/8/25 at 1:07PM the surveyor conducted an interview of Resident #56's family member who expressed concern for the resident's oral care. On 4/8/25 at 2:50PM the surveyor observed the resident's tongue to have a yellow, dry, crusty appearance, and their front upper teeth to have a thick, creamy film present. On 4/8/25 at 3:02PM the surveyor conducted a dual observation of the resident's oral condition described above with Unit Manager #26 and conducted an interview with them at the conclusion of the observation. The surveyor shared their concern with Unit Manager #26 who acknowledged and confirmed understanding of the concern and reported to the surveyor that the Respiratory Therapist (RT) was responsible for performing the resident's oral care and that oral care was performed 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to: ensure a resident (Resident #56) received the recommended frequency of visits for therapy care for rehabilitation, ensure consistent turning and repositioning needs were provided, and ensure medical orders were followed. This was evident for 1) one (Resident #56) out of three residents reviewed for positioning and for 2) one (Resident #44) of five residents reviewed for unnecessary medications during the facility's recertification/complaint survey. The findings include: 1) On 4/8/25 at 8:28AM the surveyor observed Resident #56 laying in their bed in a back lying position with the head of the bed elevated and observed their feet in a plantarflexed position (feet pointed downwards) laying directly on the bed without any intervention instituted for support. On 4/8/25 at 2:48PM the surveyor observed Resident #56 laying in their bed in a back lying position with the head of the bed elevated and observed their feet in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility failed to ensure a chemical was stored in a locked location. This was evident for one (A wing) out of three nursing units on the facility's second floor during the facility's recertification/complaint survey. The findings include: On 4/14/25 at 8:08AM the surveyor conducted observations which included rounding of environmental concerns with the facility's Director of Maintenance #20 and Regional Director of Nursing #4 and during rounding the surveyor was able to freely access and open one of two closet doors on the A wing located between rooms A1 and A3 and observed a container of carpet cleaning chemical. At this time, the surveyor shared their concern with Director of Maintenance #20 and Regional Director of Nursing #4 who both observed, acknowledged, and confirmed understanding of the surveyor's concern. On 4/14/25 at 8:10AM the surveyor observed Director of Maintenance #20 attempt to lock the closet door which contained the carpet cleaning chemical, at which time it was observed that after attempting to lock it,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of staff training and staff interview it was determined that the facility staff failed to ensure all staff received the appropriate training. This was evident for 3 (Staff #10, Staff #23, Staff #24) out of the 5 staff reviewed for training during the recertification/complaint survey. The findings include: The employee files for the five employees were reviewed on 04/11/25 at 06:57 AM. Staff #10 was missing evidence of training for behavioral health, tracheotomy care, and ventilator care. Staff #23 was missing evidence of training for Resident rights, communication, behavioral health, ventilator care, and tracheotomy care. Staff #24 was missing evidence of training for abuse, resident rights, communication, ventilator care, and tracheotomy care. Staff #5 (Regional Clinical Resource Nurse) was interviewed on 4/11/25 at 8:27 AM. When asked what training staff must complete prior to working on the units she stated: safety- fire, electrical; infection control; dementia; skills- basic skills such as Range of Motion (ROM), Activities of Daily Living (ADLs), turning and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record review and staff interview, it was determined that the facility staff failed to ensure facility staff documented monitoring of behavioral symptoms. This was evident for 1(#38) out 24 residents reviewed during the recertification/complaint survey. The findings include: A review of Resident #38's clinical record revealed that the behavior monitoring that was ordered for the monitoring of the resident's depression symptoms for the month of April could not be found. The Director of Nursing (DON) was interviewed on 4/15/25 at 8:14 AM. The DON reviewed the electronic health record with the surveyor. She showed the surveyor that the button for who was responsible for the monitoring was clicked to Ancillary staff instead of nursing. The provider should have clicked nursing so that it would show up on the Medication Administration Record for nursing to document. She said she would change it.
- Potential for harm · Dcited before2025-04-16 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews with facility staff, it was determined that the facility failed to respond to recommendations made by consulting pharmacists in a timely manner. This was evident for 1 (Resident #44) of 5 residents reviewed for unnecessary medications during the recertification/complaint survey. The findings include: The Medication Regimen Review (MRR) is a review of the medication regimen (plan) of each resident with the goal of promoting positive outcomes and minimizing adverse (negative) consequences and potential risks associated with medications. The MRR must be completed at least once a month by a licensed pharmacist and includes a review of the medical record to identify, report, and resolve medication-related problems, errors, and/or other irregularities. On 4/14/25 at 1:33 PM the DON provided the survey team the 3 most recent (January - March 2025) months of the facility's Consultant Pharmacist's MRR: Listing of Residents Reviewed with No Recommendations lists. Review of the February 2025 list failed to reveal Resident #44's name. On 4/15/25 at 9:50 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview it was determined that the facility staff failed to 1) ensure residents received medication according to ordered parameters, and 2) ensure a resident was free from unnecessary pain medications. This was evident for 2 (Resident #45, Resident #55) out of 24 residents reviewed during the recertification/complaint survey. The findings include: 1) A review of Resident #45's clinical record on 4/14/25 at 7:51 AM revealed that the resident was ordered Atenolol (medication to treat hypertension) 25 mg two times a day and to hold it if the systolic (top number) blood pressure (SBP) was under 110. A review of the Medication Administration Records (MAR) for April revealed that the resident was administered the Atenolol on 4/7/25 at 9:00 PM even though the SBP was 100. A review of the February MAR revealed that the Atenolol was administered on 2/5/25 at 9:00 PM when the SBP was 107. A review of Resident #45's clinical record on 4/14/25 at 7:51 AM revealed that the resident was ordered to receive Humalog insulin 10 units, hold if blood sugar is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, it was determined that the facility failed to ensure that psychotropic medications were only used to treat a specific, diagnosed, and documented condition. This was found to be evident for 1 (Resident #44) of 5 residents reviewed for unnecessary medications during the recertification/complaint survey. The findings include: The Centers for Medicare & Medicaid Services (CMS) defines a psychotropic medication in the regulations at §483.45(c)(3), as any drug that affects brain activities associated with mental processes and behavior (CMS, 2023). These drugs include, but are not limited to, drugs in the following categories: antipsychotic, anti-depressant, anti-anxiety, and hypnotic medications. These medications can have serious potential risks, including side effects, drug interactions, and the possibility of neuroleptic malignant syndrome (a rare but potentially life-threatening condition) or tardive dyskinesia (a movement disorder that can develop if you take an antipsychotic medication) therefore requiring careful…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on the review of administrative records and facility staff interviews, it was determined that the facility staff failed to demonstrate the presence of the required committee members for the Quality Assessment and Assurance committee (QAA), during the recertification/complaint survey. The findings include: On 4/16/25 at 8:13 AM, a review of the facility's QAA meeting required members' 12-month attendance revealed that QAA meetings had not occurred on a quarterly basis in the past 12 months, and the Nursing Home Administrator (NHA) provided 4 quarters of attendance: January, April, July, and November 2024. The October 2024 Quarterly required meeting did not occur, and minimum required members did not attend the quarterly required meetings in April 2024, July 2024, and October 2024. On 4/16/25 at 11:25, in an interview with the NHA, it was revealed that she/he has been working at the facility since September 2024, and she/he was in charge of QA meetings. Further review of QAA meeting attendance with NHA, she/he agreed with the findings.
- Potential for harm · D2025-04-16 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to maintain a preventative pest control program. This was evident during the facility's recertification survey and during the investigation of MD#00213104. The findings include: Review of MD#00213104 revealed a concern for the presence of mouse droppings and roaches within the facility. On 4/14/25 at 6:52AM the surveyor conducted an interview of the facility's Director of Maintenance #20 who reported that they held this position previously, 13 months prior to their most recent start date in January 2025. During the interview, Director of Maintenance #20 reported to the surveyor that when they previously held their position, pest control came to the facility for preventative visits on a bi-weekly basis, however, upon their return to their position as Director of Maintenance in January of 2025, they noticed they had not seen pest control visit the facility, and when they looked for a pest control log, they didn't see any. Director of Maintenance #20 reported observations of roaches at times in the past within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of employee files and interviews with facility staff, it was determined that the facility failed to provide evidence that all nursing staff had completed abuse training. This was evident for 1 (Geriatric Nursing Assistant #30) of 5 employee records reviewed during the facility's recertification/complaint survey. The findings include: HealthStream training is a web-based, self-paced software application of online learning and development resources designed for the healthcare industry. It helps healthcare organizations improve staff competency, enhance patient care, and ensure compliance with regulations and standards. HealthStream provides a variety of learning management systems, including e-learning courses, clinical development programs, and competency-based training. On 4/11/25 at 1:12 PM, the surveyor requested and was provided with Geriatric Nursing Assistant (GNA #30's) complete employee file which consisted of 3 manilla folders: an employee health folder, a training/education folder and the folder that held those 2 folders along with all other employee related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of intake #MD00212446, observation, and staff interview it was determined that the facility staff failed to ensure residents are free of abuse. This was evident for 1(#70) out of 3 residents reviewed for abuse during the recertification/complaint survey. The findings include: A review of the facility investigation on 4/14/25 at 12:29 PM revealed that on Thursday [DATE], a state surveyor observed Staff #22 pointing at a resident who was in bed and calling the resident crazy. Staff #22 was observed to have repeated the sentence multiple times. According to the surveyor, Staff #22 told the resident that the resident was crazy, and the resident was the reason why she was behind in her work. The surveyor tried to intervene by asking the employee her name, but she refused to identify herself. Staff #22 was working at the nursing home that day but was an agency employee. Staff #22 was asked to leave the facility by the facility administrative staff. The incident was then reported to the state agency.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility failed to ensure a thorough investigation of an allegation of abuse was performed. This was evident for one resident, (Resident#56) during the surveyor's investigation of MD#00213104 during the recertification/complaint survey. The findings include: On 4/8/25 at 1:07PM the surveyor conducted an interview of a family member of Resident #56 who reported to surveyors that they had found a red mark on Resident #56's forehead upon visiting the resident, and when they had brought this to the attention of facility staff, they were informed that it was not reportable. At this time, surveyors observed a photo dated March 2025 in which an elongated red mark appeared to be present on the resident's forehead. On 4/9/25 at 7:33AM the surveyor made a request to Regional Clinical Resource Nurse #5 for all facility reported incidents regarding Resident #56 to be provided to the surveyor. On 4/10/25 at 10:37AM the surveyor conducted an interview of Unit Manager #26 who confirmed the Director of Nursing and the Assistant Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-13 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of a complaint, record review, observation, and staff interview, it was determined the facility staff failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable environment. This was evident on 3 of 4 nursing units observed. The findings include: On 12/3/24 at 11:30 AM a review of complaint MD00211814 alleged that there was black mold in the ceiling of resident rooms. On 12/3/24 at 11:45 AM an environmental tour was conducted, and the following observations were made: In room Dogwood Vent D2-B 3 Bed in the bathroom in the shower, there was water dripping through the ceiling light in the shower. There were towels on the floor. There was an out of order sign on the bathroom door. There was a musty odor in the bathroom. The wall behind both beds in the bedroom was spackled without paint. In the adjacent room, which was the Rehab gym, the ceiling in the bathroom was spackled approximately 3 ft. by 3 ft. The Director of Rehab was there and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during a complaint survey the facility failed to ensure to treat each resident in a manner and in an environment that promoted the maintenance or enhancement of his or her quality of life, recognizing each resident ' s individuality for one resident (Resident #56) of three residents reviewed for resident rights. Specifically, Resident #56 was not able to wear their own clothing because the facility did not ensure their clothing was clean and available for them to wear. The findings include: Review of the policy and procedure titled, Resident Rights Under Federal Law, last revised 2/1/23, read in pertinent part that residents had the right to self-determination and the facility must promote and facilitate resident self-determination through support of resident choice. Resident #56 was admitted to the facility with diagnosis which included hemiplegia and hemiparesis affecting the right dominant side (paralysis impacting one side of the body) and heart disease.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview with facility staff, it was determined that the facility failed to ensure that physicians were notified when a resident had a significant medication error. This was evident for 1 (#3) of 42 residents reviewed for a complaint during a complaint survey. The findings include: On 12/12/24 at 9:50 AM, a review of complaint #MD0020957 was conducted. In the complaint, the complainant reported that from 11/19/23 to 11/23/24, Resident #3 was administered the wrong dose of Trileptal (Oxcarbazepine) (anti-seizure medication). Review of Resident #3's medical record revealed resident was initially admitted to the facility in mid-November 2023 following an acute hospitalization, with diagnosis which included cerebral palsy and seizures. Review of Resident #3's hospital discharge summary with a discharge date of 11/16/23 documented Resident #3 had a history of epilepsy (seizure disorder), that there was no recommendation at this time to escalate antiseizure medications, and to resume Oxcarbazepine 900 mg BID. Included in the discharge summary was a list of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility administrative records, facility investigations, and staff interview, it was determined the facility failed to thoroughly investigate incidents of alleged abuse, neglect, and missappropriation of property. This was evident for 4 (#11, #35, #36, #37) of 23 residents reviewed for facility reported incidents during a complaint survey. The findings include: 1) On 12/3/24 at 10:16 AM a review of facility reported incident MD00207461 alleged that Resident #11 did not receive adequate care at the facility. The allegation was reported through the facility's compliance line. The facility became aware of the concern on 7/8/24. Review of the facility's investigation revealed 25 staff members were interviewed for care provided between 5/31/24 and 6/7/24. Review of the actual worked nursing schedule for that time period revealed out of the 25 staff members that were interviewed and answered the questions, only 3 took care of the resident during that time period of 8 days. The other staff members…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to assist two Residents (R)9 and R58 who were dependent upon staff for assistance with activities of daily living (ADLs). Specifically, staff served R9 breakfast while the resident ' s brief was soiled with feces and waited several hours after breakfast to be assisted with toileting needs. The sample size was three. The census was 75. Findings include: Record review of the facility policy titled Activities of Daily Living last revised 5/1/2023 documented, based on comprehensive assessment of a resident and consistent with residents' needs and choices the facility, must provide the necessary care and services to ensure a Residents ADLs are maintained or improved and do not diminish unless circumstances of the Residents clinical condition demonstrate that a change was unavoidable. ADLs include Hygiene, Bathing, Dressing, Grooming, Toileting and Oral Care. A Resident who is unable to carry out ADLs will receive the necessary level of ADL assistance to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility failed to provide adequate supervision to prevent a vulnerable resident who was assessed, and care planned as an elopement risk, from leaving the facility unattended. This was evident for 1 (#36) of 3 residents reviewed for elopement. The findings include: Elopement occurs when residents who are incapable of protecting themselves from harm are able to successfully leave the facility unsupervised and unnoticed and possibly enter into harm's way. Upon entry to the facility on [DATE] a list of facility reported incidents was provided to administration. At that time the request was for all investigations to be provided to the surveyors. 1) On 12/3/24, a review of facility reported incident, MD00182148 documented that Resident #36 was admitted to the facility in December 2022 with diagnoses that included Alzheimer's Dementia with behavioral disturbance, that s/he was able to walk independently, and wore a wanderguard to alert…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined the facility staff failed to ensure that medication irregularities were identified during monthly drug regimen reviews. This was evident for 1 (#3) of 42 residents reviewed for a complaint. The findings include: On 12/12/24 at 9:50 AM, a review of complaint #MD0020957 alleged that Resident #3 was administered the wrong dose of Trileptal (oxcarbazepine) (anti-seizure medication) from 11/19/23 to 11/23/24. A review of Resident #3's medical record revealed resident was initially admitted to the facility in mid-November 2023 with diagnoses which included cerebral palsy and seizures. A hospital discharge summary with a discharge date of 11/16/23 documented Resident #3 had a history of epilepsy (seizure disorder) and there was no recommendation to escalate (increase) the resident's antiseizure medications at this time, and to resume oxcarbazepine 900 mg twice a day. The discharge summary listed the medications that Resident #3 was to continue to take in the facility that included an order for oxcarbazepine 900 MG…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-13 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and staff interview, it was determined the facility failed to keep residents free from significant medication errors. This was evident for 1 (#3) of 42 residents reviewed for a complaint during the complaint survey The findings include: On 12/12/24 at 9:50 AM, a review of complaint #MD0020957 was conducted. In the complaint, the complainant reported that from 11/19/23 to 11/23/24, Resident #3 was administered the wrong dose of Trileptal (Oxcarbazepine) (anti-seizure medication). Review of Resident #3's medical record revealed resident was initially admitted to the facility in mid-November 2023 following an acute hospitalization, with diagnosis which included cerebral palsy and seizures. Review of Resident #3's hospital discharge summary with a discharge date of 11/16/23 documented Resident #3 had a history of epilepsy (seizure disorder), that there was no recommendation at this time to escalate antiseizure medications, and to resume Oxcarbazepine 900 mg BID. Included in the discharge summary was a list of the medications that Resident #3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined the facility staff failed to ensure treatment carts were locked and secured when unattended. This was evident on 1 of 3 nursing hallways observed. The findings include: On 12/3/24 at 1:41 PM, during an observation of C wing, 2 medication carts were observed to be parked, side by side, on the left wall of the hallway. At that time, a nurse was observed in front of the 1st medication cart and appeared to be preparing medication for a resident. On 12/3/24 at 1:50 PM, during an observation of the C wing hallway, 2 medication carts were observed to be unlocked and unattended. The 2 medication carts were parked, side by side, on the left wall of the hallway, in an area where they could be accessed by residents and were not within direct observation of authorized staff. The surveyor stood near the medication carts for at 5 minutes, then at 1:55 PM, Staff Member #12, Licensed Practical Nurse (LPN), walked up to the medication carts and the nurse was made aware of the surveyor's observations. At that time, Staff #12 observed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and medical record review, it was determined that the facility failed to accurately document a Resident assessment on the MDS (Minimum Data Set) as evidenced by inaccurate coding for a Resident. This was found to be evident for 1 (Resident #1) out of 1 Resident reviewed for accuracy of MDS assessments. The findings include: The MDS (Minimum Data Set) is a health status screening and assessment tool used for all residents of long-term care nursing facilities. The MDS is part of the federally mandated process for clinical assessment of all residents in Medicare and Medicaid certified nursing homes. This process provides a comprehensive assessment of each Resident's functional capabilities and helps nursing home staff identify health problems. On 5/9/24 at 11:00 am the surveyor conducted a review of Resident #1's medical record. The admission MDS dated [DATE] revealed that the Resident did not use a wander/elopement alarm as documented in section P - Alarms of the MDS assessment, but review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record reviews and interviews it was determined that the facility failed to ensure accurate medical records in accordance with accepted professional standards of practice as evidenced by staff inaccurately documented a resident's wanderguard placement and functionality. This was found to be evident for 1 (resident #1) out 1 resident reviewed for elopement. The findings include: A Wanderguard is a bracelet that a resident wear that has a sensor. When the sensor comes in range of a door with a sensor, the sensor will trigger an audible alarm to alert the caregiver that a wanderer is in range of a door with a sensor. During a review of Resident #1's progress note conducted on 05/09/2024 at 11:32 AM, the surveyor read a note dated 04/11/2024 that stated Resident was seen and evaluated by medical director today and deemed competent to make own decisions. Wondergaurd [Wander Guard] order has been discontinued. A review of the physician orders conducted on 05/09/2024 at 11:35 AM did not reveal an order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-27 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record, surveyor observations and interview with facility staff, it was determined that the facility failed to ensure that services provided by staff met professional standards of practice. This finding was evident in 4 of 28 residents selected for review (Residents #44, #61, #71, and #174). The findings include: This finding was identified during investigation of facility reported incident #MD00162308. 1. On 4-21-2021 a review of administrative records related to the facility's investigation of MD00162308 revealed, on 1-05-2021 during the 3:00 PM-11:00 PM shift, Licensed Practical Nurse (LPN) #1 provided Resident #174 with a cup of hot water at the resident ' s request. According to LPN #1's written statement, he had used the microwave for two (2) minutes to heat Resident #174's water. At approximately 8:00 PM the same evening, Resident #174 made LPN #1 aware that he/she had spilled the hot water on his/ her lap. LPN #1's statement indicated that his assessment of Resident #174's skin on 01-05-2021 did not reveal an injury. On 04-21-2021 a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-27 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observations, clinical record review and interviews with the facility staff, it was determined that the facility staff failed to follow physician's orders to provide treatment and care. This was evident for 10 out of 28 residents selected for review (#3, #5, #6, #14, #22, #35, #57, #65, #224 and #225). The findings include: This finding was identified during the investigation of complaint MD00166310. 1. On 04-26-2021 a review of Resident #6's clinical record revealed a physician's order on 12-29-20 to cancel the current Baclofen order of 5 mg to be administered two times a day and to start Baclofen 5 mg to be administered three times a day. However, on 04-26-2021 a review of Resident#6's Medication Administration Records for December 2020, January 2021, February 2021, March 2021, and April 2021 that Baclofen 5 mg was administered two times a day instead of three times a day. On 04-26-2021 at 1:00 PM an interview with the Director of Nursing revealed no additional information. 2. On 04-22-2021 a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-27 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of clinical records, surveyor observations, and interview with facility staff, it was determined that the facility failed to ensure behavior monitoring of residents' use of psychotropic medications. This finding was evident for 2 of 3 residents selected for the Behavioral/Emotional care area review (Residents #19 and #28). The findings include: 1. Surveyor observation on 04-19-2021 at 11:05 AM revealed Resident #19 in the designated smoking area talking to self and later making delusional references for facility staff to leave the sliding door open so the, Kids can also come in, the facility as he/she made motioning signals for the kids to enter. Further observation on 04-20-2021 at 12:46 PM revealed the resident self ambulating around the unit talking to self and when staff questioned the resident, the resident's responses were disorganized and inconsistent. On 04-21-2021 surveyor review of the clinical record revealed documentation by the attending nurse practitioner on 04-19-2021 that Resident #19 was prescribed multiple psychotropic medications for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-27 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor record review and interviews with facility staff, it was determined that the facility failed to ensure staff could provide Cardiopulmonary Resuscitation (CPR) in accordance with physician's orders and the resident's wishes. This finding was evident for 1 of 4 residents selected for advanced directives review during the survey (Resident #53). The findings include: On 04-20-2021 a review of Resident #53's record revealed a physician order, dated 03-01-2021, for Do Not Resuscitate (DNR) - can intubate and have artificial ventilation. However, further review of Resident #53's record revealed a Maryland Medical Orders for Life-Sustaining Treatment (MOLST), dated 04-07-2021, and the resident selected the option to perform cardiopulmonary resuscitation (CPR) if a cardiac and/or pulmonary arrest occurs, which was inconsistent with the 03-01-2021 physician's order. The Maryland MOLST form is a two-page portable and enduring medical order form covering options for cardiopulmonary resuscitation (CPR) and other life-sustaining treatments. The medical orders are based on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-27 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record, surveyor observations and interview with facility staff, it was determined that the facility failed to ensure Resident #72 received proper foot care and treatment. This finding was evident for 1 of 5 residents selected for Activities of Daily Living review. The findings include: On 04-21-2021 at 6:02 PM surveyor observation during medication pass to Resident #72 revealed the resident's toe nails bilaterally were observed as long, thick and unkempt. Further observation revealed the resident was found to be bedbound with lower extremity contractures bilaterally. Subsequent observation on 04-26-2021 at 1:15 PM with the Arbor wing unit manager reveled Resident #72 was in bed with bilateral toe nails still observed as long in length and thick. No evidence of any nail/foot care provided. On 04-26-2021 at 1:30 PM interview with the Arbor wing unit manager reported being unaware of the time frame for when Resident #72 had last received care by the facility's consulting podiatrist and stated that the surveyor would need to follow up with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-27 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record and interview with facility staff, it was determined that the facility staff failed to ensure accurate documentation in the clinical record for residents. This was evident for 3 out of 28 residents selected for review during the survey (Residents #6, #16, and #67). This finding was identified during the investigation of complaint MD00166310. The finding includes: 1. On 04-23-2021 a review of Resident #6's clinical record revealed a Maryland Medical Orders for Life-Sustaining Treatment (MOLST), dated 12-10-2020, with the medical provider Staff #8 selecting the patient's guardian of the person as per the authority granted by a court order instead of selecting the patient's surrogate as per the authority granted by the Health Care Decisions Act. On 04-26-2021 at 4:00 PM interview with medical provider Staff #8 stated there was no court order and that she selected the wrong option. The Maryland MOLST form is a two-page portable and enduring medical order form covering options for cardiopulmonary resuscitation (CPR) and other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-08-16 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record and interviews with facility staff, it was determined that the facility staff failed to ensure that interdisciplinary care plan conferences were conducted timely after each MDS assessment for residents, failed to review and revise a resident's plan of care and failed to offer a resident's representative the opportunity to participate in the resident's care plan meeting. This finding was evident for 9 of 30 residents selected for review during the survey (#2, #4, #36, #64, #62, #42, #69, #3 and #22 ). The findings include: The Minimum Data Set (MDS) is a mandated process for clinical assessment of all residents in Medicare or Medicaid certified nursing homes. This process provides a comprehensive and accurate assessment of each resident's functional capacity and health status to assist nursing home staff in identifying health problems. MDS assessments are required for residents on admission to the nursing facility and then periodically, within specific guidelines and time frames. The ARD is the specific end point of look-back periods in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-08-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observations and interview with facility staff, it was determined that the facility failed to use the appropriate cleaning agent for the use of glucometers. This finding was evident for 4 of 5 medication carts observed during the survey. The findings include: The glucometer is blood glucose monitoring system used to test and obtain blood glucose readings for residents. Its use is to determine the approximate concentration of glucose in the blood CDC (Centers for Disease Control and Prevention) recommends for infection-control and safe injection practices to prevent patient-to-patient transmission of bloodborne pathogens: that if a glucometer is used for one resident and must be reused for another resident, the device must be cleaned and disinfected. This requires after each resident use, that a disinfect cloth/wipe with either an EPA-registered detergent/germicide with a tuberculocidal or HBV/HIV label claim must be used. Alcohol should never be used since it is not an EPA-registered detergent/disinfectant. a. On 08-14-19 at 5:30PM, surveyor observation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-08-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record, surveyor observations and interviews with facility staff, it was determined that the facility failed to ensure that resident #4 was treated with dignity and provided care in a manner and in an environment that promoted maintenance of his/her quality of life. This finding was evident for 1 (#4) of 6 residents selected for the Dignity review. The findings include: 1. On 08-13-19, surveyor review of the clinical record for resident #4 revealed that the resident responded with eye contact and minimal verbal responses. Further review revealed he/she was dependent on facility staff for all activities of activities of daily living (ADLs). Review of the August 2019 ADL Record revealed documentation by the assigned GNA (Geriatric Nursing Assistant) staff that resident #4 was dependent for care in bed baths, personal hygiene care, bowel and bladder incontinence care, and dressing; this care was provided to resident #4 daily. In addition, staff turned and positioned the resident daily while in bed . Further review of the August 2019 ADL Record,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-08-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record and facility staff and family interviews, it was determined that the facility failed to promptly notify a resident's representative when a pressure ulcer wound was identified. This finding was evident in 1 of 8 residents reviewed for pressure ulcers during the survey. (#61) The findings include: On 08-15-18 at 11:10 AM surveyor review of resident #61's clinical records, revealed facility staff documentation on 07-30-19 that indicated a newly identified pressure ulcer was located on the resident's sacrum. Further record review revealed a skin evaluation sheet that indicated that resident #61 had no skin issues and that the resident's skin was intact prior to the finding. Additional clinical record review revealed wound consultant documentation of a 2 x 2 x 1cm pressure wound (injuries to skin and underlying tissue resulting from prolonged pressure on the skin) located on resident's sacrum. On 08-15-19 at 11:25 AM surveyor interview with the Assistant Director of Nursing (ADON) revealed that resident #61 developed a stage 2 (When the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-08-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record, surveyor observations and interview with facility staff, it was determined that the facility staff failed to ensure standards of nursing practice for residents. This finding was evident for 2 of 30 residents selected for review during the survey. (#4, #36) The findings include: 1. On 08-13-19 at 11:53AM, and 08-16-19 at 9:11AM, surveyor observation revealed resident #4 w in bed with a large amount of white, thick secretions emanating from the mouth. The resident was dependent for all activities of daily living, including personal care needs. Interview on 08-13-19 at 2:30PM with respiratory therapist # 5 revealed that resident #4 has had periods of excessive secretions from the mouth even prior to the discontinuation of the resident's tracheal tube. (Tracheal tube is a tube inserted that allows a person to breathe without the use of the nose or mouth). The tracheal tube was discontinued in June 2019 with the resident able to breath on their own. Further record review revealed that, in September 2018, the attending physician ordered the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-08-16 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record, surveyor observations and interviews with facility staff, it was determined that the facility failed to ensure an ongoing activity program to support residents' physical, mental and psychosocial well-being. This finding was evident for 2 of 4 residents selected for the Activities review. (#4, #5) The findings include: 1. On 08-13-19, surveyor review of the clinical record for resident #4 revealed documentation by the Director of Activity, on the 07-30-19 Recreation Quarterly Progress Note and Care Plan Evaluation, that the resident does not participate in group engagement, but participates in individual engagement once to 3 times a week. Interventions for activities included football or sports reading materials, keep up with news by discussions with another person, group discussions, and listening to the radio. The goal summary identified for the resident included that the resident enjoyed to hear about the local football team, watch TV with his/her roommate, and room visits by facility activity staff/volunteers 2-3 times a week.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-08-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical record and interviews with resident #32 and facility staff, it was determined that the facility failed to follow physician orders for medication administration of the residents. This finding was evident for 2 of 30 residents selected for review during the survey. (#32 and #72) The findings include: 1. On 08-12-19 at 3 PM, surveyor interview with resident #32 revealed that the resident had not received a scheduled 6 AM dose of Hydralazine medication for his/her blood pressure the other morning. The resident was unable to recall the name of the assigned nurse, but stated it was the 11PM -7AM nurse that was supposed to administer the 6 AM medication. Surveyor review of the clinical record for resident #32 revealed that, in February 2019, the attending physician ordered the blood pressure medication, Hydralazine, three times a day. Further review revealed that the Hydralazine medication was scheduled for administration at 6 AM, 2 PM and 10 PM. Review of the August 2019 MAR (Medication Administration Record) revealed no evidence that the 2 PM dose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-08-16 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observations and staff interviews, it was determined that the facility staff failed to store, prepare and serve food under sanitary conditions. This finding was evident in the facility's kitchen during the surveyor's initial tour and later during the dining observation of the passing of trays during lunch. The findings include: On 08-12-19 at 08:20 AM, surveyor tour of the kitchen revealed the following: A. Interior of ice maker observed soiled with a black substance around splash guard. B. Back of cooking stove noted with various food debris and trash. C. Can opener blade noted with black sticky substance and dried up substance that resembled tomato sauce. D. Pool of standing water underneath dish washing sink. E. Kitchen tiles that looked dirty and were sticky when walking on them. On 08-12-19 at 8:30 AM, surveyor interview with the Dietary Manager revealed no further information. 2. On 08-12-19 at 12:59 PM, surveyor observed facility staff GNA #9 passing lunch trays on the A-wing. Surveyor observed staff #9 delivered trays to rooms 5,7, 8 and 9. However,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-04-16 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility staff failed to ensure the staffing whiteboards were accurate and up to date, and to ensure staffing was posted at the facility entrance. This was evident for 2 out of 2 nursing units observed during the recertification/complaint survey. The findings include: During the tour of the facility on 4/7/25 at 6:35 AM the first-floor staffing whiteboard included staffing information from day shift 4/4/25 with no staffing ratios and on 4/7/25 at 6:40 AM the second-floor staffing whiteboard included staffing information from day shift on 4/6/25 and did not have the staffing ratios. During the tour of the facility on 4/9/25 at 9:30 AM the second-floor staffing whiteboard included staffing information regarding the day shift of 4/8/25 and it did not include the names of the Geriatric Nursing Assistants that were on duty during the day shift of 4/8/25. The Director of Nursing was interviewed on 04/15/25 at 11:45 AM. This surveyor informed her of the findings of the missing staff posting, the whiteboards without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2021-04-27 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the closed clinical record, review of the administrative file and interview with facility staff, it was determined that the facility failed to provide Resident # 124 with the NOMNC (Notice of Medicare Non-Coverage) and SNFABN (Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage). This finding was evident for 1 of 3 residents selected for the Beneficiary Protection Notification review (Resident #124) The findings include: A Medicare health provider must give an advance, completed copy of the Notice of Medicare Non-Coverage (NOMNC) to enrollees receiving skilled nursing, home health (including psychiatric home health), or comprehensive outpatient rehabilitation facility services, no later than two days before the termination of services. The SNFABN provides information to the beneficiary in order to decide whether or not to get the care that may not be paid for by Medicare and assume financial responsibility. On 04-26-2021 surveyor review of the closed clinical record and administrative file for Resident #124 revealed Medicare Part A skilled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2019-08-16 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the facility's Quality Assessment and Assurance minutes, review of the facility's social services consultant audits and interviews with facility staff, it was determined that the facility failed to develop and implement an appropriate plan of action to correct identified deficiencies in scheduling timely interdisciplinary care conferences for residents. This finding was evident in the Quality Assurance and Performance Improvement (QAPI) review during the survey. The findings include: On 08-16-19 at 4:20 PM, surveyor interview with the facility Administrator revealed that the facility uses the services of a social services consultant to review the facility's social worker, who did not meet the required state licensure requirements for certification. Further interview revealed the consultant reviewed a number of selected clinical residents' records and identified issues involving social services. Review of the 06-24-19 social services consultant audit results revealed recommendations that included residents' Care Plan conferences are required to be held…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-08-16 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of employee records and facility staff interviews, it was determined that the facility failed to complete a performance review at least once every 12 months and provide 12 hours of yearly in-service education for Geriatric Nursing Assistants (GNA). This was evident for 2 of 3 GNAs with over one year of employment tenure selected for this survey. The findings include: 1. On 8-16-19 at 2:00 PM, surveyor review of GNA #1s employee record revealed that the GNA was hired on 6-8-16 and there was no evidence of a yearly performance review provided by the facility in 2017, 2018 and 2019. In addition, there was no documented evidence of the 12 hours of yearly in-service education. On 8-16-19 at 3:00 PM, surveyor interview with the administrator revealed no additional information. 2. On 8-16-19 at 2:00 PM, surveyor review of GNA #2s employee record revealed that the GNA was hired on 10-7-17 and there was no evidence of a yearly performance review provided by the facility in 2018. In addition, there was no evidence of the 12 hours of yearly in-service education. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.4 | -0.4 vs chain |
| Health inspection | 2 of 5 | 2.3 | -0.3 vs chain |
| Staffing | 2 of 5 | 2.5 | -0.5 vs chain |
| Quality measures | 3 of 5 | 3.5 | -0.5 vs chain |
The other 183 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 183; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GENESIS OPERATIONS III LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/31/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2018 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2018 |
| GHC HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/25/2012 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2018 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/31/2011 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | since 12/01/2012 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| BANGURA, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/05/2025 |
| PASSI, RAVI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/05/2025 |
CMS files one row per role, so the 17 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.6M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215015. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.