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Harbor Hill Center

2 Footbridge Rd, Belfast, ME 04915 · For profit - Corporation · 40 certified beds · (207) 338-5307 Medicare & Medicaid certified

Call the home — (207) 338-5307 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0567)1 actual-harm citation$8,044 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (5/5)
Worth asking about
  • it has a citation for mishandling residents’ money or property (F0567)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,044 in federal fines (most recent 2025-12-30)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
9 Field St · (844) 822-4866 · Call to confirm hours
Pharmacy
Walgreens0.9 mi
268 Main St · (207) 338-6844 · Call to confirm hours
Grocery
Vinolio0.5 mi
74 Main St · (207) 338-8466 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
21 Patterson Hill Rd · (207) 338-5899

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased35.5%24.4%15.4%worse
Long-stay residents who lose too much weight0.0%5.2%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.0%1.1%0.9%better
Long-stay residents with a urinary tract infection2.0%2.2%2.0%typical
Long-stay residents with depressive symptoms17.3%11.6%6.5%worse
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury9.5%4.1%3.3%worse
Long-stay residents on antianxiety or hypnotic medication14.3%17.4%18.9%better
Long-stay residents given the seasonal flu vaccine90.6%95.5%95.3%typical
Long-stay residents with pressure ulcers5.6%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control28.8%29.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.4%20.2%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.8%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine71.6%74.5%79.4%typical
Short-stay residents rehospitalized after admission26.8%20.8%22.6%worse
Short-stay residents with an outpatient ER visit29.8%16.1%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.351.451.67worse
Long-stay outpatient ER visits per 1,000 resident days4.532.011.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 92 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.8%U.S. median 51.5%
Got home and stayed home
11.6%U.S. median 10.7%
Went back to hospital
62.1%U.S. median 56.6%
Met the expected recovery
0.77U.S. median 0.31
Therapy hours / resident / day
0.32hours / resident / day
Physical therapy
0.39hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 62.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 58 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.77 therapist hours per resident per day in 2026Q1 — more than 94% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.8%CMS range 51.6–71.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 8.1–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge62.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified82.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting89.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.0–10.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.101.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.55
RN hours/ resident / day
0.68
LPN hours/ resident / day
2.33
Aide hours/ resident / day
4.57
Total nurse hours/ resident / day
0.71
RN hoursweekends
46.7%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 40 beds and averages 37.2 residents a day — about 93% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.57 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.55 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.04 hrs/resident/day on weekends vs 4.78 on weekdays — 16% thinner on weekends. RN hours go from 1.89 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2026-01-14)
8
at the previous standard inspection (2024-12-04)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.

  • Actual harm · Gcited before2025-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure safe transfer practices implement clear, consistent transfer instructions for 1 of 2 residents reviewed for falls. The failure resulted in Resident #5 being transferred with an inappropriate device, inconsistent with therapy recommendations, which contributed to a fall-related injury requiring hospitalization and surgical intervention. Findings:Review of an incident report dated 11/15/25 indicated that at approximately 6:30 a.m. staff attempted to transfer Resident #5 with a sit-to-stand lift. During the transfer, the resident's foot slipped from the lift platform, and staff were unable to safely reposition the foot. The resident was lowered to the floor. A full mechanical lift (Hoyer) was then used to complete the transfer. While being repositioned, the resident cried out and stated his/her knee had popped.A nursing assessment completed on 11/15/25 identified swelling and continued complaints of pain to the residents' left leg. The physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-14 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview, the facility failed to complete annual performance evaluations at least every 12 months for 5 of 5 sampled employees (Certified Nursing Assistant #1 [CNA1] CNA2, CNA3, CNA4, CNA5). Finding:On 01/14/226, at 11:00, the last two performance evaluations were requested for five Certified Nurse Assistance (CNA 1-5). On 1/14/26 at 11:30 a.m., in an interview with the surveyor, the Administrator stated that the 5 C.N.A.'s that were requested have not had a performance evaluation for the past two years.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-14 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure the privacy and confidentiality of residents by displaying video camera/monitors at the nurses station that staff, family, visitors and other residents could view and failed to obtain an order for use of a video camera/monitors, or consent from residents and/or resident representatives prior to use of a video camera/monitor for 2 of 2 residents reviewed (Resident #8 [R8] and R2).Findings: Findings: On 1/12/26 at 12:18 p.m., during an initial tour of the Long Term Care unit Fort Point, a surveyor observed 2 video camera/monitors on the nurses station desk in view of staff, family, visitors, and other residents. One video camera/monitor was observed with R8 visible on the video monitor lying in bed on his/her right side with his/her face away from camera exposing his/her bare left shoulder and back. The second video monitor had a white screen visible, and a few minutes later R2 was visible on the video monitor lying in bed on his/her back. In an interview with the Registered Nurse Charge Nurse at time of observation,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-14 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in a sanitary, orderly, and comfortable environment for 3 of 3 days of survey (1/12/26, 1/13/26, and 1/14/26).Findings:On 1/12/26 at 12:24 p.m., a surveyor observed in room [ROOM NUMBER], the wall at the head of bed 1 and the bedside cabinet were heavily soiled with dried fluid residues. Both bedside tables in room [ROOM NUMBER] were observed to be heavily soiled with food debris prior to the lunch service.On 1/13/26 at 10:44 a.m., during an observation of the laundry department, a surveyor observed Laundry Staff folding clean linens. A face cloth was observed laying on the floor below the basket. The Laundry Staff picked up the face cloth, folded it, placed it on the clean linens pile, then continued to fold laundry from the basket. The surveyor asked where the face cloth went. The Laundry Staff patted the pile of folded linens and stated, I folded it. At this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility policy reviews, and interviews, the facility failed to maintain an Infection Control Program designed to help prevent the development and transmission of disease and infection for 2 of 3 days of survey by failing to ensure staff utilize proper personal protective equipment (PPE) in an Enhanced Barrier Precaution (EBP) room and failing to ensure staff washed their hands after handling soiled linens and touching multiple surfaces (1/13/26 and 1/14/26). Findings: On 1/12/26 a review of R8's clinical record was completed. In the Physician order section, it indicated R8 had treatments to open wounds on his/her coccyx and on the right and left heel (pressure ulcers) A review of the Facilities Enhanced Barrier Precautions with a revised date of 5/1/25. Indicates Enhanced Barrier is used for all patients with any of the following: Infection or colonization with a targeted MDRO when contact precautions do not apply, chronic wounds and /or indwelling medical devices (central line, urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, the facility failed to promote care for residents in a manner that maintains each resident's dignity and respect when staff were perceived by several residents as being rude, mean and who denied toileting needs for 4 of 4 residents interviewed.Finding:During the recertification survey from 1/12/26 to 1/14/26 several residents were interviewed and requested to remain anonymous as they are afraid of retaliation from this nurse.During resident interviews it was stated by the residents that a nurse LPN has made them cry and is very rude and mean when they ask for assistance. The residents also reported that LPN will cover for her favorite staff when the staff don't provide the care needed, whirlpools, washing up daily, toileting the staff won't do the work and when the next shift comes on LPN will tell the oncoming staff the residents refused care the residents stated they do not refuse showers because they don't get them all the time. In addition, they stated on a few occasions that when they ask to use the bathroom LPN will tell them No that she does not have time…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews and observation, the facility failed to provide residents with access to personal funds after business hours during the evenings and on weekends for 1 of 1 resident reviewed for personal funds (Resident #16 [R16])Finding:On 1/12/26 at 12:20 p.m. during an interview with R16 he/she stated they do have money in the office and if he/she wants any they need to get it when the office is open. If they want money they have to get it before the office is closed or they have to wait until Monday.On 1/14/26 at 11:30 p.m. during an interview with the Social Worker the surveyor was told that money after hours or on weekends is not available. The receptionist keeps it locked up in the office; she manages the residents accounts. They do not have a petty fund, if residents want money they have to ask when the office is open. The Surveyor confirmed that the facility does not have a petty fund available for residents during evening and weekend hours.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident's right to formulate an advanced directive regarding code status (cardiopulmonary resuscitation [CPR]) was accurate in the clinical record for 1 of 5 residents reviewed for Advanced Directives (Resident #6 [R6]).Finding:On [DATE] at 3:58 p.m. during a clinical record review, it was noted that R6's code status was not accurate he/she was listed as a Full Code on his/her physician orders but review of his/her care plan reflects that R6 is listed as Do Not Resuscitate, Do Not Intubate (DNR, DNI). R6's social services assessment dated [DATE] that was completed at admission indicates that he/she does not want to to address advanced directives and per his/her discharge summary from the Hospital R6 wishes to remain a Full code.On [DATE] at 11:36 a.m. during an interview with Social Services, the surveyor was able to confirm that R6's code status was not accurate.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to resubmit a Preadmission screening and resident review (PASRR) Level 1 screen when the nursing home stay of residents who were admitted under convalescent care exceeded the allotted 30 days for 2 of 2 residents whose PASRR's were reviewed (Resident #6 [R6] and R16).Findings:On 1/13/26 at 8:34 a.m., during a clinical record for R6 the clinical record showed that a PASRR Level I Screen was done on 11/21/25 prior to R6's admission. The PASRR Level I Screen indicated that R6 meet criteria for convalescent care categorical. The PASRR instructs that if R6 needed to stay longer than the approved number of days, the nursing facility must submit a new PASRR screen request to Maximus 7 -10 days before the time approval expires. There is no evidence in R6's clinical record or in the Social Service office that a screen request was resubmitted in a timely manner as instructed.On 1/13/26 at 4:28 p.m., during an interview with the Administrator, the surveyor was able to confirm that a new PASRR screen was not resubmitted or requested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure a Baseline Care Plan was developed and implemented within 48 hours, that included the instructions needed to provide minimum healthcare information necessary to properly care for 1 of 2 residents (Resident #46 [R46]) reviewed for Activities of Daily Living (ADL).Findings:On 1/13/26, R46's record was reviewed. R46's Baseline Care Plan did not address R46's Provider's orders regarding R46's need to have the Head of Bed elevated to avoid shortness of breath while lying flat every day and night shift, Physical Therapy, Occupational Therapy, dietary orders, and/or R46's needs regarding ADL care.On 1/13/26 at 2:00 p.m., during an interview with a surveyor and the Assistant Director of Nursing (ADON), R46's clinical record was reviewed. At this time the surveyor confirmed with the ADON that the Baseline Care Plan did not contain information regarding ADL care for R46.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews and interviews, the facility failed to update/revise care plans for the use of Enhanced Barrier Precautions (EBP) for 1 of 2 resident reviewed (Resident #8 [R8]). In addition, the facility failed to ensure a care plan was updated and implemented for 1 of 1 resident reviewed with a new diagnosis (R39).Findings: 1.On 1/13/25., a surveyor observed an EBP sign on the outside of the door of R8's room. Record review showed that R8 has open wounds on his/her coccyx and on the right and left heels (pressure ulcers). The review of R8's care plan was reviewed and lacked evidence of addressing the need for the EBP while providing care to R8. On 1/13/26 at 9:25 a.m., during an interview and record review with the Unit Manager the surveyor confirmed that R8's care plan did not include the use of EBP. 2. On 1/14/26 at 9:30 a.m., during an interview, a surveyor and the Assistant Director of Nursing (ADON) reviewed R39's clinical record and confirmed the following: -On 6/6/25, the Provider's Progress Note did not include a diagnosis of Type 2 Diabetes. - On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · D2026-01-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, the facility failed to provide the necessary services for a resident to maintain personal hygiene for 1 of 2 residents reviewed for activities of daily living and who were dependent on staff for their care [Resident #46 (R46)].Findings:On 1/12/26 at 1:45 p.m., a surveyor observed R46's hair appeared greasy and the hair around his/her temple area was standing on end. During an interview with the surveyor, R46 stated they have not had a shower/bath or had their hair washed since admission. On 1/13/26 at 1:02 p.m., a surveyor observed R46 sitting on his/her bedside. A physical therapy staff member came to bring R46 to the gym. R46 stated, I'm not dressed yet. The physical therapist stated she would return after R46 finished eating lunch. At 1:05 p.m., the physical therapist returned and stated the therapy session was moved to 2 p.m., so R46 will have time to get dressed after eating.On 1/13/26 at 1:06 p.m., during an interview with a surveyor, R46 stated his/her hair was brushed not washed. R46 stated he/she was able to wash up this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and interviews, the facility failed to initiate a resident's bowel regime protocol timely for 1 of 5 residents reviewed for unnecessary medications (Resident #2 [R2]). Findings:Review of R2's clinical record, effective date: 12/31/25 9:42 a.m., Type: Care Plan Meeting. Summary of meeting. Occupational Therapy (OT) - Initiated beginning OT with an evaluation on 12/30/25). R2 was in significant pain resulting to inability to do ADLs(activities of daily living)/functional mobility assessment, but agreeable to evaluation write up to be complete. 9/10 pain due to constipation during evaluation.Review of Order Summary Report, active orders as of 1/14/26 pertaining to bowel protocol are as follows:Polyethylene Glycol 3350, MiraLax Powder, Give 17 gram by mouth as needed for Constipation in 4 to 8 ounces of fluid-if resident has not had a bowel movement in past 72 hours., ACTIVE, 9/24/2025.Magnesium Hydroxide, Milk of Magnesia (MOM) Suspension 400 MG(milligram)/5ML(milliliter), Give 30 ml by mouth as needed for Constipation give at bedtime if no BM (bowel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, pharmacy consultant monthly review, and interview, the facility failed to adequately monitor a resident who was on an antipsychotic medication for tardive dyskinesia and/or other movement disorders for 1 of 5 residents reviewed for unnecessary medications (Resident #3 [R3]) and failed to ensure that a resident's drug regimen was free from unnecessary medications by administering an excessive dose of an antibiotic in less than 12 hours for 1 of 5 residents reviewed for unnecessary medications (R2).Findings:1.On 1/14/26, a review of R3's clinical record was completed. On 1/2/26, a pharmacist consultant recommended that an Abnormal Involuntary Movement Scale (AIMS) be done within 30 days of admission or start of the antipsychotic, and once every 6 months. (AIMS is a clinical tool used to detect and measure involuntary movements such as tardive dyskinesia-it helps assess severity and monitor treatment effectiveness). Documentation in the clinical record indicated that when R3 was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety by not ensuring emergency food supplies were labeled with expiration dates and not ensuring that plumbing fixtures were properly installed to prevent backflow as required by the Maine State Plumbing Code for 1 of 3 days of survey (1/13/26). This has the potential to effect all residents.Findings: On 1/13/26 at 10:44 a.m., during an interview with a surveyor and the Dietary Account Manager, the emergency food supply was observed and confirmed to be unlabeled with dates of expiration. The Dietary Account Manager stated the food parcels are labeled with the month and day they are received but not the year, and the expiration dates are on the boxes the food parcels come in, but the boxes are discarded to save space. On 1/13/26 at 11:04 a.m., a surveyor observed and confirmed with the Dietary Account Manager that the ice machine outside the kitchen did not have a 1 air gap. The floor was observed to be wet around the drain, 3 drain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-22 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure that clinical records were complete and contained accurate information for 3 of 4 sampled residents reviewed during a complaint investigation (Resident [R] 1, R3 and R4).1.Review of R1's care plan updated 2/5/25 states It is important for me to be offered a shower Mon Wed Fri but can choose an alternate form of bathing at any time. Review of R1's tub/shower schedule: Monday 7-3 and Wednesday 7-3 and Friday 7-3. Review of R1's GG Bathing task revealed R1 has only received bed baths from 7/1/25 through 7/22/25.During a follow up interview on 7/22/25 at 10:13 a.m., Certified Nursing Assistant (CNA)1 states she was not aware R1 preferred showers because it's not on her task sheet and always gives him/her bed baths because [he's/she's] unable to stand on [his/her] own. CNA1 further states she does not know how to find bathing preferences in the Electronic Medical Record.During an interview on 7/22/25 at 9:53 a.m. Director of Nursing reviewed R1's care plan with this writer and stated R1 should be offered a shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-07-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure that a call bell was accessible for 1 of 3 residents reviewed during a complaint investigation (Resident [R]1). Review of policy Call Lights dated 7/15/25 states Patients will have a call light or alternative communication device at each personas bedside, toilet and bathing room to allow patients to call for assistance when attended. Staff will respond to call lights and communication devices promptly. Each patient will be evaluated for unique needs and preferences to determine any special accommodation's that may be needed in order for the patient to use the call system. Special accommodations will be identified on the patients person-centered care plan of care and provided accordingly (examples include touch pads, larger buttons, bright colors etc.). Staff will ensure the call light is within reach of the patient and secured as needed. The call system will be accessible to patients while in their beds or other sleeping accommodations withing the patient's room.During observations of Resident [R1] on 7/22/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to update/implement a care plan in the area of communication for 1 of 1 resident reviewed for falls (Resident [R]1).Review of policy Person-Centered Care plan dated 10/24/22 states .The care plan must be customized to each individual patient's preferences and needs.Care plans will be: communicated to appropriate staff, patient, patient representative, family; Reviewed and revised by the interdisciplinary team after each assessment, including both the comprehensive and quarterly review assessment's, and as needed to reflect the response to care and changing needs and goals.Resident [R]1was admitted with diagnoses to include anoxic brain damage (brain damage caused by lack of oxygen) and is considered a fall risk.During an observation of Resident [R1] on 7/22/25 at 8:35 a.m. R1 was observed lying in bed. A fall mat was observed on the floor on the left side of the bed.Review of R1's care plan updated 2/5/25 states [R1] is at risk for falls: cognitive loss, lack of safety awareness; Goal: [R1] will have no falls with major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure the resident environment remained as free of accident hazards, as is possible, related to side rail use for 1 of 3 complaint investigations (Resident [R]5).The Department of Licensing received a complaint indicating bed 107-B side rail was broken during the previous residents' stay from 7/2/25 through 7/15/25.Review of Tels work order #8718 dated 7/2/25 states Left grab rail needs to be fixed to lick Comments Checked both beds and they are locking.Observation of room [ROOM NUMBER]-B, currently occupied by R5 revealed side rail on left of bed is not attached appropriately to bed causing it to extend outward when grabbed. The resident currently occupying the bed states he/she gets out of the bed on the left side. At this time a surveyor asked R5 how he/she would use the bed rail to assist him/her. R5 stated that staff help him/her get out of bed, but he/she uses the side rail to get support. At this time R5 used his/her left hand to grab the side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interviews and record review the facility failed to follow professional standards of practice to provide a sanitary environment to help prevent the development and transmission of disease and infection related to bed pan storage, and failed to maintain equipment in a sanitary manner related to a ripped floor mat (Resident [R]1).1. During an observation of Resident [R1] on 7/22/25 at 8:35 a.m., a fall mat was observed on the floor of R1's left side with two tears in it, making it an uncleanable surface.2. Observations of R1's bathroom r on 7/22/25 at 8:35 a.m., 10:17 a.m., revealed an unwrapped bed pan leaning on side of wall next to toilet available for use.During an observation of R1 10:17 a.m., with Registered Nurse (RN)1 observed the unbagged bed pan and stated it should be wrapped. At this time RN1 put the bed pan in a bag and stored it.On 7/22/25 at approximately 9:53 a.m., the above was discussed with The Director of Nursing.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in a sanitary condition for 2 of 2 environmental tours, both on 12/3/24, on 2 of 2 units[Harbor Hill and Fort Point]. Findings: On 12/3/24 at 8:00 a.m. through 8:45 a.m., an environmental tour was conducted with the Senior Maintenance Supervisor and Maintenance Supervisor. Findings were confirmed at the time of the observations. 1. Fort Point room [ROOM NUMBER], bathroom walls are gauged and scuffed with black marks. The cover of the safety fall mats next to bed 1 have cracks and torn areas creating an uncleanable surface. Next to bed 2, the wall is gauged and has several black scuff marks. room [ROOM NUMBER], the room divider curtains are soiled and stained. The wall behind bed 2 has areas of missing paint. room [ROOM NUMBER], bathroom walls have scuffed marks and areas with unpainted patches of putty. room [ROOM NUMBER], bathroom walls have scuffed marks and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-04 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interview, the facility failed to develop a Comprehensive Care Plan that addressed the physical needs of 2 of 4 sampled residents (Resident #26 [R26] and [R29]). Findings: 1. On 12/4/24, clinical record review indicated R26 was admitted on [DATE]. Admitting diagnoses included Type 2 Diabetes. Orders for this diagnosis include administering 15 units of Insulin Glargine subcutaneously, at bedtime. The surveyor was unable to locate a care plan for the management of diabetes and/or insulin. On 12/4/24 at 12:02 p.m., during an interview with the Marketing Clinical Advisor, a surveyor confirmed R26's care plan does not address the diagnosis of diabetes or the use of insulin. 2. Resident #29 was admitted on [DATE] with a current physician order dated 10/16/24 noting Wander Guard/Wander Elopement Device due to poor safety awareness. Review of Resident #29's current care plan indicated there were no Focus, Goals and Interventions addressing wandering/elopement. On 12/4/24 at 12:25 p.m., in an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to maintain respiratory equipment in a sanitary manner to help prevent the development and transmission of disease and infection related to respiratory care for 2 of 4 residents reviewed for respiratory care (Resident #4 [R4] and [R26]). Findings: 1. On 12/2/24 at 11:12 a.m., a surveyor observed R4's oxygen concentrator to have dust / debris accumulations over the filter vents. R4's nebulizer was observed on the bedside table, exposed to the environment. On 12/4/24, a surveyor observed R4's oxygen concentrator to have dust / debris accumulations over the filter vents. R4's nebulizer mask was hanging from a hook on the wall and exposed to the environment. 2. Record review for R26 indicated the resident was admitted with acute and chronic respiratory failure and dependence on supplemental oxygen, for which R26 receives 1-2 liters of oxygen via nasal cannula continuously. On 12/2/24 at 11:16 a.m., a surveyor observed R26's oxygen concentrator to be heavily soiled with dust / debris. On 12/4/24, a surveyor observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accommodations were made for a resident, to include the facility's bathing schedule and resident preferences for 1 of 1 resident reviewed for bathing (Resident #295). Findings: On 1/11/24, the state agency received a facility reported incident stating that Resident #295 did not receive a shower for over a week after admission. Clinical record review indicated Resident #295 was admitted on [DATE] and discharged on 1/10/24. The admission minimum data set (MDS) dated [DATE], under section F preferences for customary routine and activities states it is very important for him/her to choose their bathing options. On 12/4/24, review of Certified Nurse's Assistant(CNA) bathing documentation noted Resident #295 received showers on 12/25/24 and 12/31/24 on the day shift and there had been no refusals documented during the resident's stay. The documentation lacked evidence that Resident #295 received showers the week of December 17th-23rd and January…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and a review of Safety Data Sheets (SDS), the facility failed to ensure that the resident's environment was free of accident hazards relating to the storage of chemicals being properly secured for 1 of 3 days of survey (12/2/24). Findings: On 12/2/24 at 11:15 a.m., during a tour of the Harbor House, a surveyor observed a hallway storage area containing personal protective equipment (PPE) supply bins and oxygen concentrators that had a 1 pound 2.94 ounce container of Micro-Kill Bleach Germicidal Bleach Wipes stored in it at wheelchair height. The Safety Data Sheet for Micro-Kill Bleach Germicidal Bleach Wipes noted the following: 4. First Aid Measures General advice: Never give anything by mouth to an unconscious person. If you feel unwell, seek medical advice (show the label where possible). Inhalation: Assure fresh air breathing period allow victim to rest. Eye contact: If In Eyes: Rinse cautiously with water for several minutes. Remove contact lenses, if present and easy to do. Continue rinsing. Skin contact: If irritation occurs, remove affected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-04 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of the plan of correction, and interview, the facility's quality assurance committee failed to ensure that the plan of correction for identified deficiencies from the Recertification Survey, dated 12/4/24, were effective. The deficiency F584 (Safe/ clean/ comfortable/ homelike Environment) was again identified during the 1/28/25 Re-visit Survey. Findings: During the Recertification Survey, dated 12/4/24, a deficiency was cited at F584 (Safe/ clean/ comfortable/ homelike Environment for the failure to maintain adequate housekeeping and maintenance services to maintain a sanitary, orderly, and comfortable interior in 2 of 2 units. The facility's Plan of Correction, with a completion date of 1/14/25, for F584 indicated that they would correct the deficiencies in all cited rooms and all rooms through auditing, repairing of flooring, walls, bathrooms, divider curtains unpainted surfaces and caulking around toilets in the cited rooms. Additionally, the facility indicated that they would perform weekly audits x 4 of the environment to ensure that all areas…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-04 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the facility's Quality Performance Improvement (QAPI) Committee meeting attendance sheets and interview, the facility failed to provide evidence that a quarterly meeting was held for 1 of 4 quarters. Finding: On 12/4/24 at 10:00 a.m., a review of the facility's QAPI attendance sheets was completed. The facility held quarterly meetings on 9/27/24, 6/18/24, and on 3/5/24. The facility was unable to provide evidence that a quarterly meeting was held in 12/23 or 1/23. On 12/4/24 at 10:10 a.m., in an interview with the surveyor, the Marketing Clinical Advisor confirmed that the facility did not hold a quarterly QAPI meeting in 12/23 or 1/23, for the fourth quarter meeting, and that the last documented meeting she could find was dated 10/24/23.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and review of facility Safety Data Sheets, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in a sanitary, orderly, and comfortable interior for the 2 of 2 units(Harbor House and Fort Point), a common area and the laundry room for 1 of 1 facility tours (10/19/23). Findings: On 10/19/23 from 8:20 a.m. to 9:20 a.m., an environmental tour was conducted with the Administrator, the Maintenance Supervisor and the Health Care Services District Manager in which the following findings were observed: Common Area: > There were three(3) ceiling tiles near the reception desk that had brown stains on them. Harbor House Unit: > There were two(2) ceiling tiles above the Menu sign that had brown stains on them. > The shower room had an inflatable hair wash tray that was observed dirty and soiled. > The low ceiling near resident room [ROOM NUMBER] had dark black markings on it. > Resident room [ROOM NUMBER] - The floor had dirt,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-19 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — the official record, unedited, may be distressing

    4. On 10/18/23, the facility Falls Management policy and procedure was reviewed. Under Section 5-#5.3-any patient who sustains an injury to the head from a fall and/or has an unwitnessed fall will be observed for neurological abnormalities by performing neurological check, per policy. R16's clinical record was reviewed for neurological checks post the 4/21/23 unwitnessed fall. There was no evidence that neurological checks were completed per facility post fall management policy and procedure. On 10/18/23 at 1:30 p.m., in an interview, the RCL confirmed that the facility was unable to locate any neurological checks post the resident's unwitnessed fall on 4/21/23.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-19 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on performance evaluations and interviews, the facility failed to complete annual performance evaluations at least every 12 months for 3 of 5 sampled Certified Nursing Assistants (CNA1, CNA2, and CNA3). Findings: 1. CNA1 was hired on 1/18/07. The last performance evaluation was completed on 2/12/21. The facility was unable to provide evidence of a completed annual performance evaluation for 2022 and 2023. 2. CNA2 was hired on 1/20/21. The facility was unable to provide evidence that any annual performance evaluations were completed. 3. CNA3 was hired on 8/19/20. The facility was unable to provide evidence that any annual performance evaluations were completed. On 10/19/23 at 12:13 p.m., in an interview with a surveyor, the Director of Nursing and Regional Clinical Lead confirmed the above findings.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, the facility failed to ensure that proper hand sanitizing and proper food handling during lunch service was followed for 1 of 2 lunch observations (10/16/23) on the Fort Point Unit. The facility also failed to ensure the kitchen was maintained in a clean, sanitary and safe manner for a food slicer, ceiling vents, the dish machine, the food disposal unit and wiring, the walk-in freezer, and a kitchenette refrigerator; and failed to ensure that chemicals were not stored openly in a multipurpose storage room with food for 1 of 1 kitchen tour (10/16/23). Findings: 1. On 10/16/23 at approximately 12:20 p.m., the meal server pushed the steam cart onto the Fort Pine Unit and set it up for lunch service. The meal server did not sanitize his hands before starting to serve up plates. At 12:35 p.m., the surveyor observed the meal server contaminate his hands by touching a transport handle on the steam cart and wiping his hands on his pant legs while dishing food onto meal plates from the steam cart. The meal server did not wash his hands after contaminating them. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-19 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interviews, the facility failed to maintain garbage storage areas in a sanitary condition to prevent the harborage and feeding of pests for 1 trash dumpster and the surrounding grounds for 2 of 4 days of survey. (10/16/23, and 10/19/23) Findings: 1. On 10/16/23 at 10:50 a.m., a surveyor and the Food Service Director (FSD) observed paper trash, plastic, used disposable gloves and a large cardboard box on the ground around the dumpsters. At this time, in an interview, the FSD confirmed the finding. 2. On 10/19/23 at 8:15 a.m., a surveyor observed the right side door of trash dumpster open, exposing trash. On 10/19/23 at 8:20 a.m., in an interview, the surveyor discussed the finding with the Administrator.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-19 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview, the facility failed to ensure that the facility Infection Preventionist (IP) had completed specialized training prior to starting the IP position. Finding: On 10/18/23 at 1:00 p.m., in an interview with the surveyor, the Registered Nurse-Infection Preventionist (RN-IP) stated she started this position in September and has enrolled in an on-line training for Infection Control and Prevention. She stated she has not been consistently trained or been overseen by another IP. On 10/19/23 at 1:00 p.m., in an interview with the Regional Clinical Lead, the surveyor discussed that there was no IP overseeing and training the current IP and that the IP has not completed the specialized training-Certificate in Infection Prevention and Control.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews the facility failed to meet the requirements for a facility-initiated discharge for 1 of 1 resident reviewed for facility-initiated discharge (Resident 35 [R35]). Finding: On 10/16/23 at 2:00 p.m., during a resident interview, R35 stated he/she was told he/she had to leave the facility tomorrow because he/she was no longer skilled and his/her needs are long-term care (LTC) needs, R35 asked to stay and was told the facility didn't have any LTC beds available and there were two people waiting to get in. Medical record indicated R35 was admitted on [DATE] for skilled services after a partial amputation of his/her right foot, the initial plan was to gain strength and go to a lower level of care (assisted living). During his/her skilled rehabilitation R35 was not able to complete the rehab program due to a decline in his/her health status and was subsequently discharged from skilled services on 10/15/23. Once discharged from skilled services the facility set a discharge date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to respond to the consultant pharmacist's recommendations in a timely manner for 1 of 5 sampled residents reviewed for unnecessary medications (Resident #34 [R34]). Findings: The medical record indicated R34 was originally admitted to the facility on [DATE] and has diagnoses to include unspecified depression, unspecified mood disorder and anxiety. Review of R34's Omnicare Consultation report dated 8/13/23 states: This resident has been receiving an antipsychotic, risperidone without documentation of diagnosis and adequate indication for use, in the medical record. Recommendation from the consultant Pharmacist: If the antipsychotic order is to continue, please update the medical record to include the specific diagnosis/indication requiring treatment that is based upon an assessment of the resident's condition and therapeutic goals, a list of symptoms or target behaviors including their impact on the resident and documentation that the other causes and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-01-14 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, the facility failed to post, in a place readily accessible to residents, family members, and legal representatives, the results of the most recent survey of the facility in the survey folder (located in the entrance foyer) for 2 of 3 days of survey (1/12/26 and 1/13/26). On 1/12/26 at 10:45 a.m., a surveyor observed a bin labeled Survey Results, located in the entrance foyer, was empty. On 1/13/26 at 1:45 p.m., during an interview with a surveyor and the Administrator, the bin labeled Survey Results, located in the entrance foyer, was observed and confirmed to be empty. At 1:47 p.m., the Administrator stated the survey results binder was in the Director of Nursing's office.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-01-14 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to issue a written bed-hold notice to the resident and/or legal representative for 1 of 1 sampled resident's reviewed for re-hospitalization/transfer to an acute care facility (Residents #37 [R37]). In addition, the State Ombudsman Program was not notified of residents that were transferred to an acute care facility. Findings: On 1/13/26, a review of R37's clinical record was completed. Documentation indicated that on 12/22/26, R37 was transferred to the hospital due to an infection and returned four days later. There was no evidence that R37 or their representative was provided a written copy of the bed-hold notice. On 1/14/26 at 9:40 a.m., in an interview with the surveyor, the Administrator confirmed that R37's representative/POA/brother did not receive a written copy of the bed-hold notice. In addition, the Administrator stated the facility notifies the State Ombudsman Program monthly of residents discharged from the facility, but does not notify the State Ombudsman Program of the transfer/discharges of residents sent to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-12-04 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and Beneficiary form review, the facility failed to ensure that a Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) was provided to 1 of 3 residents whose Medicare Part A services were discontinued (Residents #22 [R22]). Finding: On 12/3/24, R22's Skilled Beneficiary Notification Review form was reviewed. The Beneficiary Notification form that was completed on 12/3/24 by the Minimum Data Set (MDS) Coordinator indicated R22 received Medicare Part A services that ended on 10/30/24, but there was no evidence that the required Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) was provided to R22 so that he/she could make an informed decision to continue receiving the skilled services that may not be paid for by Medicare and assume financial responsibility. On 12/3/24 at 11:45 a.m., in an interview with the surveyor, the MDS Coordinator confirmed that a SNFABN was not issued to R22.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2023-10-19 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the facility's Infection Prevention and Control Program (IPCP) and interview, the facility failed to ensure that the IPCP was reviewed annually. Finding: On 10/18/23 at 1:00 p.m., the facility's IPCP was reviewed. Documentation indicated the last annual review was completed on 5/22/22. The Infection Preventionist stated she has only been in the position for a month and did not know that the IPCP needed to be reviewed annually. On 10/18/23 at approximately 2:30 p.m., the surveyor discussed this finding with the Director of Nursing and the Regional Clinical Lead.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,044 in federal fines across 1 penalty.

  • $8,044 — penalty dated 2025-12-30

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.4+0.6 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 5 of 52.5+2.5 vs chain
Quality measures 2 of 53.5-1.5 vs chain
The other 183 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Alexandria Care CenterLos Angeles, CA 1 of 5Bay Crest Care CenterTorrance, CA 1 of 5Bethlehem North Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bethlehem South Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bridgeville Rehabilitation & Care CenterBridgeville, PA 1 of 5Brightwood CenterFollansbee, WV 1 of 5Carlisle Skilled Nursing And Rehabilitation CenterCarlisle, PA 1 of 5Casa De Oro CenterLas Cruces, NM 1 of 5Devonshire Care CenterHemet, CA 1 of 5Gettysburg CenterGettysburg, PA 1 of 5Glenwood CenterFlorence, AL 1 of 5Heritage CenterHuntington, WV 1 of 5Hidden Valley CenterOak Hill, WV 1 of 5Inners Creek Skilled Nursing And Rehabilitation CeDallastown, PA 1 of 5Jersey Shore Skilled Nursing And Rehabilitation CeJersey Shore, PA 1 of 5Kingston Court Skilled Nursing And RehabilitationYork, PA 1 of 5Las Palomas CenterAlbuquerque, NM 1 of 5Lebanon Center, Genesis HealthCareLebanon, NH 1 of 5Lebanon Skilled Nursing And Rehabilitation CenterLebanon, PA 1 of 5Linden Grove Health Care CenterPuyallup, WA 1 of 5Magnolia RidgeGardendale, AL 1 of 5Marmet CenterMarmet, WV 1 of 5Meridian CenterHigh Point, NC 1 of 5Merry Wood LodgeElmore, AL 1 of 5Mount Olive CenterMount Olive, NC 1 of 5Mountain Ridge Center, Genesis HealthCareFranklin, NH 1 of 5Oak Grove CenterWaterville, ME 1 of 5Oceanside Skilled Nursing And RehabilitationHampton, NH 1 of 5Orchard Park Health Care & Rehab CenterTacoma, WA 1 of 5Parkersburg CenterParkersburg, WV 1 of 5Pembroke CenterPembroke, NC 1 of 5Pine LodgeBeckley, WV 1 of 5Playa Del Rey CenterPlaya del Rey, CA 1 of 5Pocahontas CenterMarlinton, WV 1 of 5Pottstown Skilled Nursing and Rehabilitation CentePottstown, PA 1 of 5Putnam CenterHurricane, WV 1 of 5Ridgewood CenterRidgewood, NJ 1 of 5Rio Rancho CenterRio Rancho, NM 1 of 5River City CenterDecatur, AL 1 of 5River Ridge CenterKennebunk, ME

Showing 40 of 183; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GENESIS HEALTHCARE OF MAINE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/02/2012
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/01/2011
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/01/2011
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/01/2011
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/01/2011
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 08/01/2008
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 03/01/2015
BERG, MICHAELIndividualCORPORATE OFFICERsince 12/01/2012
BRIDGEFORD, LAURAIndividualCORPORATE OFFICERsince 06/01/2024
MENDELSON, AVIIndividualCORPORATE OFFICERsince 06/01/2024
CARLSON, DENNISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
YNTEMA, LAURIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/02/2021

CMS files one row per role, so the 17 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.6M
Net patient revenuemost recent cost report
+1.3%
Operating marginrevenue minus expenses
$1.0M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 24%Medicare 11%Other / private 65%

This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$293per resident / day
operating cost
$8,897per month
≈ monthly operating cost
$297per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in ME

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maine Medicaid page.

Typical monthly cost in Maine
$13,976/mo
Nursing home (semi-private)
$14,904/mo
Nursing home (private)
$8,205/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 205122. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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