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Villa At Blue Ridge, The

701 Blue Ridge Road, Columbia, MO 65201 · For profit - Limited Liability company · 97 certified beds · (573) 474-6111 Medicare & Medicaid certified

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Flagged for abuse1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0606) — most recent Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (74%) runs well above the national median (45%)
  • about 27% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Urgent care / clinic
601 W Business Loop 70 Ste 275 · (573) 874-0008 · Call to confirm hours
Pharmacy
1901 Corporate Pl · (573) 777-9288 · Call to confirm hours
Grocery
705 Vandiver Dr Ste K · (573) 442-4623 · Call to confirm hours
Park
2799 N Garth Ave · (573) 874-7460 · Typically dawn to dusk
Place of worship
601 Blue Ridge Rd · (573) 449-6794

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased34.6%18.1%15.4%worse
Long-stay residents who lose too much weight4.5%5.3%5.4%better
Long-stay residents with a catheter left in their bladder2.3%1.1%0.9%worse
Long-stay residents with a urinary tract infection0.0%2.3%2.0%better
Long-stay residents with depressive symptoms13.5%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.1%4.1%3.3%typical
Long-stay residents whose ability to walk worsened25.7%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication23.4%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine95.2%90.9%95.3%typical
Long-stay residents with pressure ulcers4.3%4.5%4.7%typical
Long-stay residents with worsening bladder/bowel control24.0%17.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table37.4%23.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.9%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine77.4%63.5%79.4%typical
Long-stay hospitalizations per 1,000 resident days1.622.111.67typical
Long-stay outpatient ER visits per 1,000 resident days1.772.331.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.11U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
0.47
LPN hours/ resident / day
2.33
Aide hours/ resident / day
3.10
Total nurse hours/ resident / day
0.28
RN hoursweekends
73.6%
Total nursing turnover
80.0%
RN turnover

How full it usually is: this home is certified for 97 beds and averages 91.8 residents a day — about 95% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.10 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.72 hrs/resident/day on weekends vs 3.25 on weekdays — 16% thinner on weekends. RN hours go from 0.31 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 74% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2024-10-10)
7
at the previous standard inspection (2023-05-18)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · G2023-05-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement dietary recommendations and follow physician's orders for one resident (Resident #18) who had a significant weight loss, which resulted in additional weight loss. The facility census was 70. 1. Review of the facility's Nutrition Policy, dated March 2015, showed the facility will provide nutrition as determined by a physician and in cooperation with a dietician for all residents according to State and Federal guidelines. Review of the facility's Supplements for Weight Loss Policy, dated March of 2015, showed when a resident was in need of a supplement, the charge nurse will obtain an order from the physician. The nurse will write the order on the Medication Administration Record (MAR). All supplements will be recorded on the MAR. Review of Resident #18's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool completed by facility staff, dated 4/25/23, showed staff assessed the resident as: -Cognitively intact; -Weight of 103 pounds (lbs); -No significant weight loss; -Diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-05 · tag F0728 — failed to protect against nurse-aide misconduct — widespread
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, facility staff failed to ensure five Nurse Aides (Na's) (NA C, NA D, NA E, NA F, and NA G) out of five NA's completed the nurse aide training program within four months (120 days) of their employment in the facility. The facility's census was 91.1. Review of the facility's policies showed staff did not provide a policy for NA training and requirements.Review of the facility's Job Description for Certified Nursing Assistant (CNA), undated, showed a minimum qualification is to be licensed as a CNA in accordance with the requirements of the state governing the facility.2. Review of NA C's personnel file showed a hire date of 04/02/25, and he/she began work as an NA in 09/2025. The file did not contain documentation he/she completed the NA training program.During an interview on 04/22/26 at 11:53 A.M., NA C said he/she started working on the floor as an aide in 10/2025, but he/she has not been able to pass all the testing required to become certified.NA C said he/she was told he/she had 120 days to become certified, or he/she would not be able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to perform hand hygiene and/or wash hands to prevent the spread of infection during incontinence care for three residents (Resident #1, # 2 and #3) out of three sampled residents. Facility staff failed to wear appropriate personal protective equipment (PPE) during care or place appropriate PPE within proximity of the rooms for two residents (Resident #1 and #2) out of two sampled residents with wounds, who required Enhanced Barrier Precautions (EBP) (an infection control intervention). The facility's census was 91. 1. Review of the facility's Hand Cleanser policy, undated, showed the purpose is to cleanse the hands between resident contacts during care and to prevent the spread of infection.Review of the facility's Handwashing policy, undated, showed the purpose of handwashing is to reduce transmission of organisms from resident to resident, nursing staff to resident, and resident to nursing staff.Review of the facility's policy, Perineal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to ensure the safety of one resident (Resident #8) when facility staff turned off door alarm to exit door located on 200 hall and resident exited the facility. Staff failed to notify the physician and/or hospice to inform them resident found outside unattended. The resident was outside unattended for approximately one hour and 49 minutes. The facility census was 88.The administrator was notified on 05/05/26 of past noncompliance that occurred on 04/23/26 when resident's family contacted RN K to report the resident had not been seen in his/her room for a while on his/her camera. Registered Nurse (RN) K and Certified Medication Technician (CMT) M found the resident outside, assessed for injuries, and brought him/her back inside. Administrator began an investigation and identified the door alarm had been turned off by staff. Staff in-serviced staff to not turn the door alarm off.1. Review of the facility's Elopement, Missing Resident policy, undated, showed it did not provide direction for staff in regard to what…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-05-05 · tag F0838 — failed to assess facility resources and resident needs — isolated
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to update the Facility Assessment (a facility-wide assessment completed by facility staff to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies) at least annually. The facility's census was 91. 1. Review of the facility's Sample Process for Conducting the Facility Assessment, dated 09/18/17, showed staff were directed to review the facility assessment requirements and guidance at F838 (a federal regulation), and establish a process for updating the assessment in one year or earlier if there are substantive changes.2. Review of the facility's Facility Assessment, dated 08/12/24, showed:-The assessment was reviewed with the Quality Assurance and Performance Improvement (QAPI) committee at the January 31st Quality Assurance (QA) meeting;-The facility is licensed to provide care for 97 residents;-The average daily census is 80-90;-The staffing plan identified the total number of staff needed or average is based on 70 residents;-The assessment did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, facility staff failed to ensure one resident (Resident #1) remained free from verbal abuse when Certified Nursing Assistant (CNA) A verbally abused the resident and repeatedly yelled at the resident. The facility census was 90.The administrator was notified on 03/04/26 of past Non-Compliance, which occurred on 03/01/25 when the resident's family reported to facility staff that CNA A was observed on camera as he/she yelled and verbally abused the resident by mocking and ridiculing the resident. Staff immediately started an investigation, suspended CNA A pending the results of the investigation, assessed the resident for physical and psychological harm, notified the required state agency, re-educated staff on the abuse and neglect policy, and terminated CNA A on 03/02/26. Staff completed an additional in-service on communication with residents with a diagnosis of Dementia on 03/04/26. 1. Review of the facility's Abuse Prohibition Protocol Manual, undated, showed it is the policy of the facility that each resident will be free from abuse. Abuse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-03-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, facility staff failed to meet professional standards of care when licensed staff failed to complete and document a fall assessment as directed by the facility policy for one resident (Resident #1) out of three sampled residents, after staff reported the resident had an unwitnessed fall. The facility census was 90. 1. Review of the facility's Event Investigation policy, undated, showed the purpose is to identify any injuries after a resident sustains an event, and staff were directed:-Complete a Report of Event Form as soon as possible whenever there is an unexpected and/or unintended event that is not consistent with the routine operation of the facility, the routine care of the resident and/or adversely affects or has the potential to adversely affect a resident or visitor;-An example of when a form should be completed includes a fall or person found on the floor;-Document the location and type of event, such as a fall, complete vital signs (heart rate, blood pressure, respirations, body temperature), a mental/neurological status, range of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-15 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to maintain professional standards of practice when staff failed to complete shiftily controlled drug counts with two staff members and administer medications as ordered, when medications were unavailable for three residents (Residents #1 #2 and #3) out of three sampled residents. The facility census was 90.1. Review of the facility's Narcotic Count policy, undated, showed staff are directed to complete a physical inventory of narcotics at each shift change to identify discrepancies.-Narcotic records are reconciled by a physical count of the remaining narcotic supply at each shift change by the incoming and outgoing licensed nurse.-After the supply is counted and justified, the nurse/Certified Medication Technician (CMT) records the date and his/her signature, verifying that the count is correct.Review of the facility's Medication Ordering and Receiving from Pharmacy policy, dated 04/2017, showed staff are directed to reorder medication four days in advance of need to assure an adequate supply is on hand. When…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, facility staff failed to notify the physician for three resident's (Resident #1, #2 and #3) out of three sampled residents when medications were not available. The facility census was 90. 1. Review of the facility's Medication Orders policy, dated 04/2017, showed the prescriber is contacted by nursing for direction when delivery of a medication will be delayed, or the medication is not or will not be available.2. Review of Resident #1's quarterly MDS, dated [DATE], showed staff assessed the resident as moderately cognitively impaired.Review of the resident's Physician Order Summary (POS), dated 09/01/25 through 09/30/25, showed the physician directed staff to administer hydrochlorothiazide (to treat essential hypertension) 25 milligrams (mg) once a day by mouth and MiraLAX (to treat constipation) 17 grams once a day by mouth.Review of the resident's Medication Administration Record (MAR), dated 09/01/25 through 09/30/25 showed staff documented the following as not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, facility staff failed to prevent misappropriation of resident funds for one resident (Resident #4) out of six sampled residents. The facility census was 90.1. Review of the facility's, Abuse Prohibition Protocol Manual, undated, showed the resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation, including freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident' medical symptoms. The facility must take the following actions in response to an alleged violation of abuse, neglect, exploitation or mistreatment to thoroughly investigate the alleged violations and take appropriate corrective action, as a result of investigation findings. The facility must have evident (documentation forms) of a thorough investigation including resident statements, witness statement, staff statements, environmental review, resident physical assessment, etc., including a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, facility staff failed to report an allegation of misappropriation of property for one resident (Resident #1) within 24 hours to the state agency Department of Health and Senior Services (DHSS). The facility census was 90.1. Review of the facility's, Abuse Prohibition Protocol Manual, undated, showed the Administrator or designee must report to the State Survey agency no later than two hours after the allegation is made if the event that caused the allegation involved abuse or resulted in serious bodily injury, or not later than twenty four hours if the event that caused the allegation did not involve abuse and did not result in serious bodily injury. The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation, including freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident' medical symptoms. The intent is for the facility to develop and implement policies and procedures that ensure reporting of crimes against a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · D2026-01-15 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, facility staff failed to initiate and complete a thorough investigation of alleged misappropriation of one resident (Resident #1) narcotic medication. The facility census was 90.1. Review of the facility's, Abuse Prohibition Protocol Manual, undated, showed the resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation, including freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident' medical symptoms. The facility must take the following actions in response to an alleged violation of abuse, neglect, exploitation or mistreatment to thoroughly investigate the alleged violations and take appropriate corrective action, as a result of investigation findings. The facility must have evident (documentation forms) of a thorough investigation including resident statements, witness statement, staff statements, environmental review, resident physical assessment, etc., including a timeline of events.Review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to notify three resident's (Resident #1, #3 and #4) out of five sampled resident's representative and/or physician after a change in condition. The facility census was 80. 1. Review showed the facility did not provide a policy for notifying family or physician after a change in condition. 2. Review of Resident #1's quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 04/17/25, showed staff assessed the resident as severely cognitively impaired and did not assess the resident with a fall since admission. Review of the facility's event report, dated 05/04/25 at 2:32 A.M., showed staff documented the resident fell. The report did not contain documentation staff notified the physician or the family related to the fall. The report contained documentation, dated 05/04/25 at 2:57 P.M., the resident's family member reported staff did not contact him/her of the fall or that he/she was sent to the hospital. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to review and update the plan of care with changes in the residents' care needs for four residents (Residents #1, #2, and #3) out of five sampled residents, and failed to update the plan of care on a quarterly basis for two resident (Resident #2 and #3) out of five sampled residents. The facility census was 80. 1. Review of the Facility's Care Plan Comprehensive policy, undated, showed staff are directed as follows: -The purpose of an individualized comprehensive care plan that includes measurable goals and time frames will be developed to meet the resident's highest practicable physical, mental, and psychosocial well-being; -The comprehensive care plan will be based on a thorough assessment that includes, but is not limited to, the MDS (Minimum Data Set); -Assessment of each resident is ongoing process and the care plan will be revised as changes occur in the resident's condition; -The interdisciplinary care plan team is responsible for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-09 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to ensure the facility did not employ or engage one of four sampled employees prior to employment who had a class A Felony First Degree Assault - Serious Physical Injury or Special Victim which is a disqualifying factor for employment in a long term care facility. The facility census was 84. 1. Review of the facility's Abuse Prohibition Protocol Policy , dated 2017, showed the facility cannot employ individuals who have been found guilty of abuse or have an abuse violation against their professional license. Abuse is defined as willful infliction of injury with resulting harm, pain or mental anguish. Review of facility's Hiring Process Policy, undated, directs staff to conduct an Employee Disqualification List (EDL) and a Family Safe Care Registry check (FSCR) on any potential newly hired staff. 2. Review of CNA A's personnel file showed a hire date of 06/20/2023. Review of the CNA's CBC, dated 04/22/25, showed a Class A Felony in the First Degree Assault - Serious Physical Injury or Special Victim. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-09 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to provide written notification to the resident and/or the resident's representative of the facility bed hold policy at the time of transfer to the hospital for three residents (Resident #2, #3, and #4) out of four sampled residents. The facility's census was 88. 1. Review of the facility's Bed Hold Policy Guidelines, undated, showed the facility will notify all residents, and/or their representative of the bed hold policy guidelines. This notification shall be given upon admission to the facility, at the time of transfer to the hospital or leave, and at the time of non-covered therapeutic leave. 2. Review of Resident #2's quarterly Minimum Data Set (MDS), a federally mandated assessment, dated 01/20/25, showed staff assessed the resident as cognitively intact. Review of resident's medical record showed staff documented the resident: -discharged from the facility on 04/11/25 and readmitted to the facility on [DATE]; -discharged from the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-09 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review facility staff failed to ensure one resident (Resident #1) received his/her pain medications as ordered when staff failed to obtain a physician's order to resume medications that were on hold for surgery after notification of surgery cancellation, and failed to administer his/her pain medication as ordered when staff documented the medication as not available. Facility staff failed to complete smoking risk assessments to re-assess smoking privileges for two residents (Resident #2 and #4), of two sampled residents who smoke. The facility census was 84. 1. Review of the Medication Administration policy, revised 02/07/2013, showed medications are given to benefit the resident's health as ordered by the physician. The policy did not address medication holds or unavailable medications. Review of Medication, Holding policy, dated March 2012, showed staff are directed as follows: -The resident's medical record must indicate that medications are being held and the entry must be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, facility staff failed to ensure residents' environment remained free of accident hazards, when staff failed to ensure residents did not retain smoking materials while in the facility for two residents (Resident #2 and #4) of two sampled residents. The facility's census was 88. 1. Review of the facility's admission Packet, Resident Rules and Regulations, showed residents may not retain matches or lighters. Review of the facility's Smoking-Residents policy, undated, showed staff are directed as follows: -The facility shall establish and maintain safe resident smoking practices; -Any smoking related privileges, restrictions, and concerns (example, need for close monitoring) shall be noted on the care plan, and all personnel caring for the resident shall be alerted to these issues; -Smoking shall not be permitted in living/sleeping area; -This facility may check periodically to determine if residents have smoking articles in violation of our smoking policies. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-10 · tag F0638 — widespread
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to assess residents using the quarterly Minimum Data Set (MDS), a federally mandated assessment completed by staff, no less frequently than once every 92 days as directed by the Resident Assessment Instrument (RAI) manual for 19 residents (Resident #6, #9, #12, #20, #26, #28, #29, #31, #32, #33, #41, #44, #46, #51, #57, #63, #69, #70, and #71) out of 20 sampled. The facility census was 83. 1. Review of the Resident Assessment Manual (RAI), dated 10/1/17, showed the Quarterly assessment is an Omnibus Budget Reconciliation Act of 1987 (OBRA) non-comprehensive assessment for a resident that must be completed at least every 92 days following the previous OBRA assessment of any type. It is used to track a resident's status between comprehensive assessments to ensure critical indicators of gradual change in a resident's status are monitored. As such, not all MDS items appear on the Quarterly assessment. The Assessment Reference Date (ARD) must be not more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to develop and implement complete policies and procedures for the inspection, testing and maintenance of the facility's water systems to inhibit the growth of waterborne pathogens and reduce the risk of an outbreak of Legionnaire's Disease (LD- a serious type of pneumonia (lung infection) caused by Legionella bacteria, which places all residents of the facility at risk of exposure which could lead to illness. The facility census was 84. 1. Review of the Centers for Medicare and Medicaid Services (CMS) Survey and Certification (S&C) letter 17-30, dated 06/02/17 and revised on 06/09/17, showed: -The bacterium Legionella can cause a serious type of pneumonia called LD in persons at risk. Those at risk include persons who are at least [AGE] years old, smokers, or those with underlying medical conditions such as chronic lung disease or immunosuppression. Outbreaks have been linked to poorly maintained water systems in buildings with large or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-10 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to check the Certified Nurse Assistant (CNA) Registry for employee prior to hire to ensure they did not have a Federal Indicator (a marker given by the federal government to individuals who have committed abuse and/or neglect) for five employees (Dietary Aide D, Nurse Aide E, Housekeeping F, Dietary [NAME] G, and Registered Nurse H) out of a sample of ten employees. Facility staff failed to complete a thorough investigate of an injury of unknown origin for one resident (Resident #61) out of one sampled resident. The facility census was 83. 1. Review of the Facility's Screening Abuse and Neglect Manual, undated, showed: -The facility will not hire an employee or engage an individual who was found guilty of abuse, neglect, exploitation, or mistreatment or misappropriation of property by a court of law; or who has a finding in the State nurse aide registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of resident property, or has had a disciplinary action in effect taken against his/her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-10 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to meet professional standards of care one resident (Resident #31) , when staff failed to provided the resident's treatment as ordered and facility staff failed to provide consistent documentation in regard to choice of code status (the level of medical interventions a resident wishes to have if their heart or breathing stops) for two resident's (#3 and #30) out of three sampled resident. The facility census was 83. 1. Review of the facility's Physician Orders Policy, undated, showed a current lists of orders must be maintained in the clinical record of each resident to avoid confusion and errors. 2. Review of Resident #31's admission Minimum Data Set (MDS), a federally mandated assessment tool, dated [DATE], showed staff assessed the resident as: -Moderate cognitive impairment; -Lower extremity impairment on one side; -Dependent on staff for lower body dressing; -Diagnosis of Parkinson's and Diabetes. Review of the resident's Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-10 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to provide the services of a Registered Nurse (RN), for at least eight consecutive hours per day, seven days a week. The facility census was 83. 1. Review of the facility's policies showed the facility did not provide a policy for RN coverage. 2. Review of the facility's RN staff schedule, dated July 2024, showed the facility did not have an RN in the building for the dates of: -Thursday 07/04/24; -Friday 07/05/24; -Sunday 07/07/24; -Saturday 07/13/24; -Sunday 07/14/24; -Saturday 07/20/24; -Sunday 07/21/24; -Friday 07/26/24; -Saturday 07/27/24; -Sunday 07/28/24; -Monday 07/29/24; -Tuesday 07/30/24. 3. Review of the facility's RN staff schedule, dated August 2024, showed the facility did not have an RN in the building for the dates of 08/03/24 through 08/31/24. 4. Review of the facility's RN staff schedule, dated September 2024, showed the facility did not have an RN in the building for eight consecutive hours per day for the month of September. 5.Review of the facility's RN staff schedule, dated October 2024, showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-10 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to follow policies and procedures for immunization of residents against Pneumococcal disease in accordance with national standards of practice and/or failed to assess and vaccinate two residents (Resident's #73 and # 92) of five sampled residents (over [AGE] years old) with doses of the Pneumococcal and/or influenza vaccine, as recommended by the Center for Disease control and prevention. Facility census was 83. 1. Review of the facility policy, Immunizations, undated, shows the following: -The resident's physician will be consulted and determine the level of risk and need for the vaccinations. A physician order is required to administer any medication/vaccination; -Pneumococcal vacinations in Persons aged 65 and older years, unless contraindicated, will be asministered according to the following guidelines when determining vaccination status: -Adults 65 years or older who have not received any pneumococcal vaccination should receive Pneumococcal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to complete a comprehensive discharge summary or post discharge plan of care form for one resident (Resident #77) of two discharged residents. The facility census was 83. 1. Review of the facility's Discharge/Transfer of Resident Policy, undated, showed to provide a safe departure from the facility and to provide sufficient information for aftercare of the resident staff will complete a discharge summary and post discharge plan of care form. 2. Review of Resident #77s medical record, showed the resident discharged on 07/09/24. The record did not contain a comprehensive discharge summary or post discharge plan of care of the resident's stay in the facility. During an interview on 10/10/24 at 10:00 A.M., the Social Services Director (SSD) said he/she is responsible for resident discharges. The SSD said he/she should have put a discharge summary and other discharge information in the resident's medical record, but just didn't do it. During an interview on 10/10/24 at 4:37 P.M., the Assistant Director of Nursing (ADON) said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to ensure one (Resident #55) of one sampled residents received care and services for the provision of hemodialysis (the clinical purification of blood by dialysis, as a substitute for the normal function of the kidney) consistent with professional standards of practice when staff failed to provide orders, ongoing assessments of the resident's condition, and monitoring for complications after dialysis treatments. The facility census was 83. 1. Review of the Facility's Care of a Resident Receiving Dialysis policy, undated, showed staff are directed to: -Feel for thrill (vibration that is felt on the skin overlying an dialysis shunt (connection from a hemodialysis access point to a major artery)) sensation daily; -Inspect access site for redness, swelling, or warmth; -Watch for bleeding after dialysis; -Monitor for signs of infection; -Nurse will maintain dressing to access site at all times. Site to be checked every shift and dressing reapplied or reinforced as needed; -Nurses will check the thrill daily and document daily.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to ensure a medication error rate of less than 5% out of 31 opportunities observed. Two errors occurred, resulting in a 6.45% error rate, which affected one resident (Residents #60) of 6 sampled residents. The facility census was 83. 1. Review of the facility's policy Medication Administration, revised 2/17/13, showed: -The complete act of administration entails removing an individual dose from a previously dispensed, properly labelled container, verifying it with the physician's orders, giving the individual dose to the priper resident, and promptly recording the information; -If there is doubt concerning the administration, the physician's order must be verified before the medication is adminstered; -Certain medications should never be crushed. Refer to pharmacy manual if you are unsure a medication can be crushed. Review of the website dailymed.nlm.nih.gov, updated 04/18/23, showed Metoprolol succinate extended-release (ER)(used to lower blood pressure), tablets are scored and can be divided; however, do…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to document collaboration of care with hospice providers for development and implementation of a coordinated plan of care and communication between the facility and local hospice provider for two (Resident #49 and #82) out of three sampled residents who received hospice services. The facility census was 83. 1. Review of the facility's Nursing Facility Services Agreement, dated October 15, 2009, showed, Coordination of Care: -General. Hospice and facility shall communicate with one another regularly and as needed for each particular hospice patient. Each party is responsible for documenting such communications in its respective clinical records to ensure that the needs of hospice patients are met 24 hours per day. -Design of plan of care. In accordance with applicable federal and state laws and regulations, Facility staff shall coordinate with hospice in developing a plan of care for each hospice patient. Hospice retains primary responsibility for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to maintain professional standards of practice when staff did not document they provided one resident (Resident #1) out of three sampled residents wound treatment has orders by the physician . The facility census was 80. 1. Review of the facility's policy titled, Physician Orders, undated, showed staff were directed to review and renew physician orders. The policy did not provide direction for staff in regard to ensuring accuracy when transcribing physician orders in the resident's medical records. 2. Review of Resident #1's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 06/25/24, showed staff assessed the resident as cognitively intact. Review of the resident's physician order, dated 07/17/24, showed a physician order to remove the old bandage, cleanse the wound, gently remove any dried blood from the wound with a wet Q-Tip, gently dry the wound, apply petroleum jelly ointment with a Q-Tip cut a nonstick pad to fit the wound and a small area around the wound. If the wound is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to revise the care plan after a fall for three resident's (Resident #1, #2, #3) out of three resident's. The facility census was 76. 1. Review of the facility's policy titled, RAI Guidelines, undated, showed staff were directed to do the following: -The Minimum Data Set (MDS) Coordinator is responsible to review all Care Area Assessment (CAA) documentation, consult with other Interdisciplinary Team (IDT) members, and make recommendations for further assessment and follow up as appropriate; -The resident plan of care is considered a dynamic interdisciplinary document and is to be used as a communication tool for all staff providing care; -Information relevant to the resident's plan of care should be communicated to the charge nurse and MDS Coordinator. Written communication is maintained on care plans and updated as appropriate by the MDS Coordinator or by members of the interdisciplinary team as assigned by the Registered Nurse (RN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-27 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility staff failed to complete a baseline care plan for five residents (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5). The facility census was 70. 1. Review of the facility's Care Plan, Temporary policy, dated March 2015, showed staff are to assure the resident's immediate care needs are met and maintained, a temporary care plan will be implemented for the resident within 24 hours of admission. Review showed the interdisciplinary care plan team and/or admitting nurse will review the physician's orders and implement a nursing care plan to meet the immediate care needs of the resident. The temporary care plan will be used until the comprehensive assessment has been completed and an interdisciplinary care plan has been developed according to the Resident Assessment Instrument (RAI) process. 2. Review of Resident #1's entry Minimum Data Set (MDS), a federally mandated assessment, dated 9/25/23, showed the resident as admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-27 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, facility staff failed to develop and implement a comprehensive person centered care plan which addressed the resident's medical, physical, and psychosocial needs for two residents ( Resident #7, and Resident #12). The facility census was 70. 1. Review of the Resident Assessment Instrument Manual (RAI), dated 10/1/17, showed the facility must develop a comprehensive care plan for each resident that includes measurable objectives and timetables to meet a resident's medical, nursing, mental, and psychological needs that are identified in the comprehensive assessment. The comprehensive care plan is an interdisciplinary communication tool. The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being and any services that would otherwise be required but are not provided due to resident's exercise of rights including the right to refuse treatment. The Care Area Assessment (CAA'S) provide a link between…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-27 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to meet professional standards when staff did not complete weekly skin assessments as ordered by the physician for five sampled residents (Resident #13, #14, #15, #16 and #17). The facility census was 70. 1. Review of the Facility's Wound Protocol Policy, undated, did not direct staff on the expected time frame to complete resident skin assessments. 2. Review of Resident #13's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 8/02/23, showed staff assessed the resident as: -Cognitively intact; -At risk for pressure ulcers; -Application of medication/ointment to area other than feet. Review of the resident's physicians order sheet (POS), dated 02/20/23, showed an order for weekly skin assessments to be completed every Monday. Review of the resident's weekly skin assessments form, dated 8/28/23 to 10/27/23, showed staff did not document they completed a weekly skin assessment for the weeks of 9/4/23, 9/11/23, 9/25/23, 10/09/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility staff failed to change gloves and perform hand hygiene as often as necessary to prevent cross-contamination. The facility census was 70. 1. Review of the facility's Glove Use policy, dated May 2015, showed the policy directed staff to remove their gloves and wash their hands when they change or walk away from a specific task. Review also showed the policy directed staff to wash their hands after they dispose of trash or food, after handling dirty dishes, after they pick up anything from the floor, when they change tasks, and any other time deemed necessary. Observation on 05/01/23 at 10:28 A.M., showed Dietary Aide (DA) D washed soiled dishes in the mechanical dishwashing station. Observation showed, without performing hand hygiene, the DA then put away sanitized dishes from the clean side of the station. Observation on 05/01/23 at 1:44 P.M. and 1:50 P.M., showed [NAME] B washed soiled dishes in the mechanical dishwashing station with gloved hands. Observation showed, without removing his/her gloves and performing hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to create a comprehensive person-centered care plan for one resident (Resident #11). Additionally, facility staff failed to revise care plans for five residents (Resident #10, #17, #18, #44, and #51). The facility census was 70. 1. Review of the facility's Care Plan Comprehensive policy, undated, showed: -The comprehensive care plan will be based on a thorough assessment that includes, but is not limited to the Minimum Data Set (MDS), a federally mandated assessment tool; -The resident's comprehensive care plan is developed within seven days of the completion of the resident's comprehensive assessment; -The interdisciplinary care team (IDT) is responsible for the periodic review and updating of care plans at least quarterly. 2. Review of Resident #11's admission MDS, dated [DATE], showed staff assessed the resident as: -Cognitively intact; -Totally dependent for assistance from two staff members for bed mobility, transfers, toilet use, personal hygiene…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to properly propel three residents (Residents #10, #42, and #46) in wheelchairs in a manner to prevent accidents. The facility census was 70. 1. Reviews of the facility's Use of Wheelchair Policy, dated March of 2015, shows it instructed staff to assist resident into wheelchair, lower the foot rests and place the resident's feet on the foot rests, and assist the resident to the area of facility desired. Encourage and instruct resident in proper guidelines for safely propelling the wheelchair. 2. Review of Resident #38's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 3/27/23, showed staff assessed the resident as: -Cognitively intact; -Required extensive assistance from one staff member for transfers; -Independent with locomotion on and off the unit; -Used a wheelchair; -Range of Motion (ROM) impairment to both lower extremities. Review of the resident's Care Plan, revised 1/9/23, showed staff were directed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to maintain resident dignity by failing to properly cover a urinary catheter bag for one resident (Resident #46). The facility census was 70. 1. Review of the facility's Resident Rights Policy, undated, showed the residents shall be treated with consideration, respect and full recognition of their dignity and individuality, including privacy in treatment and in care of the resident's personal needs. Review of Resident #46's Annual Minimum Data Set (MDS), a federally mandated assessment tool, dated 2/23/23, showed staff assessed the resident as: -Cognitively Impaired; -Required extensive assistance from one staff member for transfers; -Required total assistance from one staff for locomotion off the unit; -Used a wheelchair for locomotion; -Indwelling urinary catheter (tube inserted into the bladder to drain urine). Review of the resident's care plan, revised 2/28/23, showed staff documented the resident is to use a urinary drainage leg bag when out of bed. Observation on 5/01/23 at 11:55 A.M., showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to prevent the misappropriation for one resident's (Resident #1) checking account when Certified Nurse Aide (CNA) Q used the resident's bank card numbers, without authorization of the resident, to make digital cash application transfers, totaling $107.00, from 4/24/23 to 5/03/23. The facility census was 70. 1. Review of the facility's New Abuse/Neglect Report Regulation, dated 11/28/16, showed misappropriation defined as the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent. Review showed residents have the right to be free from abuse, neglect, misappropriation of resident property, and exploitation, including freedom from corporal punishment of any type by anyone. Review of Resident #1's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 2/12/23, showed staff assessed the resident as cognitively intact. Review of the facility's investigation, dated 5/10/23, showed on 5/10/23, the Social Service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-10-10 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility staff failed to store medications and biologics in a safe manner when medication and treatment carts were left unlocked in public areas accessible to residents. The census was 83. 1. Review of the facility's Storage of Medications Policy, undated, showed: -All medications must be stored at or near the nurse's station in a locked cabinet, a locked medication room, or one or more locked medication carts; -All poisonous substances and other hazardous compounds such as sterilization solutions, irrigation solutions, antiseptics, diagnostic reagents, etch, must be kept in a separate locked container away from medications and may not be accessible to residents. 2. Observation at 10/10/24 8:20 A.M., showed the 200 hall medication cart left unlocked and unattended in hall. Observation at 10/10/24 8:33 A.M., showed the 200 hall medication cart unlocked and unatteneded while staff was in resident room. Observation at 10/10/24 9:15 A.M., showed the 200 hall medication cart unlocked and unattended in hall. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-05-18 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to post the required nurse staffing information, which included the total number of staff and the actual hours worked, by both licensed and unlicensed nursing staff directly responsible for resident care, per shift, and on a daily basis. The facility staff also failed to keep the required daily staffing records for eighteen months. The facility census was 70. 1. Review of the policies provided by the facility showed they did not contain a policy for the Nurse Staff posting. Review of the facility's nurse staff binder showed nurse staff postings, dated 11/9/22 to 3/9/23. It did not contain any additional postings. Observation on 05/01/23 at 12:02 P.M., showed the nurse staffing information was not posted. Observation on 05/02/23 at 8:51 A.M., showed the nurse staffing information was not posted. Observation on 05/03/23 at 9:22 A.M., showed the nurse staffing information was not posted. Observation on 05/04/23 at 7:32 A.M., showed the nurse staffing information was not posted. During an interview on 05/04/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to JAMES & JUDY LINCOLN — 56 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 2 of 52.2-0.2 vs chain
Quality measures 1 of 52.4-1.4 vs chain
The other 55 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Camdenton Windsor EstatesCamdenton, MO 1 of 5Crestview HomeBethany, MO 1 of 5Grand River Health CareChillicothe, MO 1 of 5Joplin GardensJoplin, MO 1 of 5Lebanon North Nursing & RehabLebanon, MO 1 of 5Lewis & Clark GardensSaint Charles, MO 1 of 5Maryville Rehabilitation & Health Care CenterMaryville, MO 1 of 5Pacific Care CenterPacific, MO 1 of 5Parkside ManorColumbia, MO 1 of 5Pin Oaks Living CenterMexico, MO 1 of 5River City Living CommunityJefferson City, MO 1 of 5Rocky Ridge ManorMansfield, MO 1 of 5South Hampton Rehabilitation & Health Care CenterColumbia, MO 1 of 5Springfield VillaSpringfield, MO 1 of 5Strafford Rehabilitation & Health Care CenterStrafford, MO 1 of 5Troy ManorTroy, MO 1 of 5Warrenton ManorWright City, MO 1 of 5Woodland Hills Healthcare And RehabilitationJacksonville, AR 2 of 5Brookhaven Nursing & RehabSpringfield, MO 2 of 5Carroll HouseCarrollton, MO 2 of 5Current River Rehabilitation & Health Care CenterDoniphan, MO 2 of 5Eldon Nursing & RehabEldon, MO 2 of 5Forsyth Rehabilitation & Health Care CenterForsyth, MO 2 of 5Fulton Nursing & RehabFulton, MO 2 of 5Grandview Healthcare CenterWashington, MO 2 of 5Lebanon South Nursing & RehabLebanon, MO 2 of 5Point Lookout Nursing & RehabHollister, MO 2 of 5Shepherd Of The Hills Living CenterBranson, MO 2 of 5Sunset HomeMaysville, MO 2 of 5Willard Care CenterWillard, MO 2 of 5Windsor Rehabilitation & Health Care CenterWindsor, MO 3 of 5Claru Deville Nursing CenterFredericktown, MO 3 of 5Glasgow GardensGlasgow, MO 3 of 5Glendale Gardens Nursing & RehabSpringfield, MO 3 of 5Hartville Care CenterHartville, MO 3 of 5Hermitage Nursing & RehabHermitage, MO 3 of 5Maries ManorVienna, MO 3 of 5St James Living CenterSaint James, MO 4 of 5Clearview Nursing CenterSikeston, MO 4 of 5Crowley Ridge Care CenterDexter, MO

Showing 40 of 55; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LINCOLN, JAMESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 11/14/2012
LINCOLN, JUDYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 11/14/2012
BORNING, KARINIndividualW-2 MANAGING EMPLOYEEsince 02/06/2013
LTC MANAGEMENT SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/06/2013

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.1M
Net patient revenuemost recent cost report
-27.1%
Operating marginrevenue minus expenses
$1.8M
Related-party expense27% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 4%Other / private 21%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 27% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$266per resident / day
operating cost
$8,090per month
≈ monthly operating cost
$209per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265251. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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