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Current River Rehabilitation & Health Care Center

1015 North Grand Avenue, Doniphan, MO 63935 · For profit - Corporation · 120 certified beds · (573) 996-4239 Medicare & Medicaid certified

Call the home — (573) 996-4239 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jul 2026Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (74%) runs well above the national median (45%)
  • about 38% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1 Hospital Dr · (573) 996-7148 · Call to confirm hours
Pharmacy
1105 Walnut St · (573) 996-7157 · Call to confirm hours
Grocery
Highway 160 W · (573) 996-2814 · Call to confirm hours
Park
305 Plum St · (573) 996-3073 · Typically dawn to dusk
Place of worship
160 Old Highway St · (573) 996-3061

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.2%18.1%15.4%worse
Long-stay residents who lose too much weight4.4%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.1%0.9%better
Long-stay residents with a urinary tract infection1.3%2.3%2.0%better
Long-stay residents with depressive symptoms15.0%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.1%4.1%3.3%typical
Long-stay residents whose ability to walk worsened17.2%17.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication31.9%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%90.9%95.3%typical
Long-stay residents with pressure ulcers9.0%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control27.3%17.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table32.0%23.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine90.0%63.5%79.4%better
Short-stay residents rehospitalized after admission24.4%26.0%22.6%typical
Short-stay residents with an outpatient ER visit28.4%13.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.002.111.67better
Long-stay outpatient ER visits per 1,000 resident days3.382.331.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.8%U.S. median 51.5%
Got home and stayed home
12.9%U.S. median 10.7%
Went back to hospital
39.1%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 39.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.8%CMS range 30.2–57.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.9%CMS range 8.7–18.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge39.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge39.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.0%CMS range 5.3–15.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.321.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
0.35
LPN hours/ resident / day
2.34
Aide hours/ resident / day
3.27
Total nurse hours/ resident / day
0.37
RN hoursweekends
73.5%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 120 beds and averages 46.5 residents a day — about 39% occupied, or roughly 74 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.27 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.34 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.94 hrs/resident/day on weekends vs 3.40 on weekdays — 13% thinner on weekends. RN hours go from 0.65 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 74% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-08-29)
23
at the previous standard inspection (2024-07-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 12 most serious are shown; the remaining 32 are one tap away and print in full.

  • Actual harm · Gcited before2024-07-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow physician's orders for three residents (Residents #5, #34, and #40) out of 12 sampled residents. The facility census was 40. Review of the facility's policy titled, Physician's Orders, undated, showed: - Current lists of orders must be maintained in the clinical record of each resident to avoid conflict and errors; - Orders must be written and maintained in chronological order; - Physician orders must be reviewed and renewed. Review of the facility's policy titled, Skin Assessments, undated, showed residents at risk will have preventative measures implemented to include: weekly documented skin audits by a licensed nurse and treatments as ordered by the physician if skin breakdown occurs. 1. Review of Resident #5's medical record showed: - Diagnoses of schizophrenia (a long term mental disorder that affects a person's ability to think, feel, or behave clearly, sometimes including delusions or hallucinations), cellulitis (a bacterial infection of the skin), high blood pressure, hypokalemia (decreased…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a safe transfer for one resident (Resident #23) in a manner to prevent accidents, when staff did not utilize two staff for transfers as directed on the resident's care plan and the resident sustained a hip fracture. Also, the facility failed to safely transfer one additional resident (Resident #8) outside of the sample. The facility census was 40. Review of the facility's policy titled, Gait Belt (a device used for assistance with transfers and walking) Transfers, undated, showed: - Assist resident to a sitting position; - Apply belt to the resident's waist and tighten to fit snugly with the buckle at the side; - Face the resident; - Bend your knees and place your hands around the gait belt on each side of the resident's waist; - Bring the resident to a standing position while straightening your knees; - After the resident is standing, the belt provides assistance stabilizing the turning of the resident. 1. Review of Resident #23's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-07-02 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff immediately reported allegations of abuse to facility administration for two residents (Residents #1, #2 and #3) and failed to ensure staff immediately reported an injury of unknown origin for one resident (Resident #4), affecting four of four sampled residents reviewed for abuse. These failures delayed implementation of the facility's abuse prevention and investigation process, including resident assessment, protective interventions, and timely collection of investigative information. The facility census was 46. Review of the facility policy titled, Abuse, Prevention and Prohibition Policy, dated February 2026, showed:- Resident abuse must be reported immediately to the Administrator;- The facility's abuse prohibition program included identification, investigation, protection, and reporting/response;- Allegations of abuse required initiation of an investigation, implementation of protective interventions, assessment of the resident, notification of the physician and responsible party, and reporting to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-07-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two residents (Resident #1 and Resident #2) out of three sampled residents remained free from abuse when staff failed to immediately report and respond after observing resident-to-resident sexual abuse/inappropriate sexual contact by one resident (Resident #3). Resident #3 inappropriately touched Resident #1's breasts while Resident #1 was asleep and approximately 30 minutes later reached underneath Resident #2's blanket in an attempt to touch Resident #2 inappropriately. Although both incidents were witnessed by Certified Nursing Assistant (CNA) B, the incidents were not immediately reported to nursing management. As a result, the facility failed to promptly initiate an abuse investigation, implement protective interventions, assess the residents, notify required parties, and monitor Resident #3 to prevent additional incidents. The Director of Nursing did not become aware of the allegations until approximately two days later after discovering documentation in the electronic medical record alerts. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2025-08-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. This had the potential to affect all residents. The facility census was 42.Review of the facility's policy titled, Cleaning Schedule, undated, showed: - Equipment and utensils will be cleaned according to the following guidelines, or manufacturer's instructions: Items cleaned after each use include can opener, small food preparation equipment (e.g. blender, food processor), slicer, kettles, utensils, mixers, cutting boards, worktables, counters, beverage table, coffee urns, pots and pans, dishes, dining room tables and chairs; Items cleaned daily include stove top, grill, kitchen and dining room floors, kitchen towels and cloths, toaster, microwave oven, mop and buckets, steam table, hand washing sink, food carts, pot and pan sink, and exterior of large appliances; Items cleaned weekly include hoods, filters, trash barrels, garbage disposals, coffee machine, storerooms, drawers, cleaning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-29 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain quarterly Quality Assessment and Assurance/Quality Assurance Performance Improvement (QAA/QAPI) committee meetings with the required members. The facility's census was 41.Review of the facility's policy titled, QAPI Policy, dated January 2024, showed:-The QAPI Program consists of monthly/quarterly meetings, daily quality assurance activities, QAPI tasks, and performance improvement plans;- Did not address the required members of the QAA Committee. Review of QAA Committee Minutes, dated 01/16/25, showed:- The Administrator, the Infection Preventionist, Human Resources, a Certified Nurse Assistant (CNA), and Registered Nurse (RN) attended the meeting;- No documentation the DON or the Medical Director attended the meeting. Review of QAA Committee Minutes, dated 08/06/25, showed: - The Administrator, Director of Nursing (DON), Social Services Designee (SSD), and Human Resources attended the meeting;- No documentation the Infection Preventionist and the Medical Director attended the meeting.During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-29 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain infection control practices to prevent the development and transmission of infection during peri care for one resident (Resident #14) out of two sampled residents and wound care for one sampled resident (Resident #33) out of one sampled resident. The failed to provide a safe and sanitary environment by failing to disinfect the multi-use glucometer (a device used to measure blood sugar) per the manufacturer's instructions for two residents (Residents #13 and #21) out of two sampled residents and when obtaining FSBS. The facility failed to correctly screen three residents (Residents #5, #31, and #33) for tuberculosis (TB - an infectious disease characterized by the growth of nodules in the tissues, especially the lungs) out of five sampled residents required by state regulation 19 CSR 20-20.100. The facility also failed to establish and maintain an infection prevention and control program (IPCP) that identified a system for preventing, identifying, reporting, investigating, and controlling infections…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-29 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an Infection Prevention and Control Program (IPCP) that included an antibiotic stewardship program to include an infection surveillance and antibiotic use protocols. This deficient practice had the potential to affect all residents in the facility. The facility census was 41.Review of the facility's policy titled, Infection Prevention and Control Manual Antibiotic Stewardship and Multidrug Resistant Organisms (MDROs) - Antibiotic Stewardship, dated 2019, showed:- Stewardship involves identifying the microbe (microorganisms) responsible for disease, utilizing evidence-based definitions when indicated; selecting the appropriate antibiotic along with documentation indicating the rationale for use, appropriate dosing, route, and duration of antibiotic therapy; and to ensure discontinuation of antibiotics when they are no longer needed;- Policy and procedural updates have been completed. Ongoing review and updates will be completed based on standards of practice, collaboration with the Medical Director and Pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-29 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure at least one person with specialized training in infection prevention and control for the Infection Preventionist (IP - a professional who assures healthcare workers and residents are doing everything possible to prevent infection) was responsible for the duties of the position. This had the potential to affect all residents in the facility. The facility census was 41. Review of the facility's policy titled, Infection Prevention and Control Program, dated 2019, showed:-The facility will designate one or more individual(s) as the infection preventionist(s) who is responsible for the facility's Infection Prevention and Control Program (IPCP); -The IP will have primary professional training in nursing, medical technology, microbiology, epidemiology, or another related field; Is qualified by education, training, experience or certification; Works at least part-time at the facility; and has completed specialized training in infection prevention and control; Be a member of the facility's quality assessment and assurance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-29 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, clean and comfortable homelike environment. This deficient practice had the potential to affect all residents in the facility. The facility's census was 41.Review of the facility's policy titled, Infection Prevention and Control Manual, dated 2019, showed: - Environmental Services will develop protocols, including schedules for cleaning and decontamination of the work site;- Environmental Services personnel are responsible for routine cleaning of resident rooms, floors, surfaces, emptying and inspecting waste containers, and routine cleaning of resident areas.Review of the facility's 400 Hall deep cleaning schedule, dated August 2025, showed:- room [ROOM NUMBER] scheduled on 08/25/25, 8/27/25, and 8/29/25. Review of the facility's Maintenance Repair Log, dated 04/11/25 - 08/27/25, showed:- No repairs needed to Rooms 106, 107, 301, 516, 500 Hallway shower and 500 dining room baseboards. 1. Observations on 08/26/25 at 10:35…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-29 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to identify, assess, and provide supportive interventions for one resident (Resident #6) out of one sampled resident with a diagnosis of post traumatic stress disorder (PTSD - a mental health condition triggered by a terrifying event - either experiencing it or witnessing it; symptoms may include flashbacks, nightmares and severe anxiety, as well as uncontrollable thoughts about the event). The facility's census was 41. The facility failed to provide a policy regarding PTSD. 1. Review of Resident #6's medical record showed: - admission date of 04/12/24;- Diagnoses of PTSD, anxiety (persistent worry and fear about everyday situations), major depressive disorder (long-term loss of pleasure or interest in life) and dementia (a disorder marked by memory loss, personality changes, and impaired reasoning that interferes with daily functioning);- Severe cognitive impairment;- No trauma informed care assessment. Review of the resident's August 2025 Physician Order Sheet (POS) showed:- An order for prazosin (a blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-15 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) was scheduled for at least eight consecutive hours per day, seven days a week. The facility also failed to have a Director of Nursing (DON). This deficiency had the potential to affect all residents. The census was 40. The facility did not provide a policy regarding RN and DON coverage. Review of the Facility Assessment, dated 03/07/24, showed: - DON should work five days a week for eight hours; - Licensed Nurses should include a RN eight hours per day when the DON is not available and on weekends. 1. Review of the Facility's Daily Nursing Staffing Sheets, dated 04/06/24 through 07/15/24, showed: - No RN scheduled for 04/11/24 through 04/14/24; - No RN scheduled for 04/18/24, 04/20/24, 04/22/24, 04/25/24, and 04/30/24; - No RN scheduled for 05/03/24, 05/09/24, 05/10/24, 05/12/24, 05/13/24, 05/17/24, 05/19/24, 05/23/24, and 05/30/24; - No RN scheduled for 07/12/24; - No RN scheduled for 19 out of 102 opportunities missed. Review of the facility's staff sheets, dated 07/01/24 through 07/15/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · F2024-07-15 · tag F0843 — widespread
    Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure written transfer agreements with hospitals were in effect to assure residents of a timely hospital admission when medically appropriate and the necessary information would be exchanged between the providers. This failure had the potential to affect all residents. The facility census was 40. The facility did not provide a policy on transfer agreements. The facility did not provide transfer agreements with any hospitals. During an interview on 07/15/24 at 5:00 P.M., the Administrator and the Assistant Director of Nursing (ADON) said the corporate Quality Assurance Registered Nurse could not find transfer agreements for any hospitals. The Administrator said she had no knowledge of transfer agreements with any hospitals.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-15 · tag F0844 — widespread
    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide written notice to the State agency responsible for licensing the facility when their Director of Nursing (DON) was no longer employed. This had the potential to affect all resident. The facility census was 40. Review of the Facility Assessment, dated 03/07/24, showed: - DON should work five days a week for eight hours; - Licensed Nurses should include a Registered Nurse (RN) eight hours per day when the Director of Nursing (DON) is not available and on weekends. Review of RN I's employee record showed: - RN I hired as the DON on 06/29/22, and a termination date of 05/18/23. Review of RN J's employee record showed: - RN J hired as the DON on 11/08/23, and a termination date of 12/11/23. Review of the last state agency Change of DON Form, dated 07/07/22, showed RN I started employment as the DON on 06/29/22. Review of the nursing schedules, dated 04/06/24 - 07/15/24, showed: - No documentation of a DON scheduled for 04/06/24 - 07/15/24; - No documentation a DON worked 04/06/24 - 07/15/24, with 107 out of 107 days…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-15 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written copy of the notice of transfer or discharge to the resident and/or the the resident's responsible party and to the representative of the Office of Long-Term Care (LTC) Ombudsman for six residents (Resident #3, #8, #12, #23, #34 and #36) out of six sampled residents. The facility census was 40. The facility did not provide a transfer or discharge policy. 1. Review of Resident #3's medical record showed: - The resident transferred to the hospital on [DATE]; - No documentation of the written notification with the reason for the hospital transfer provided to the resident and/or the responsible party; - No documentation of the written transfer/discharge notification provided to the representative or the Office of the LTC Ombudsman. 2. Review of Resident #8's medical record showed: - The resident transferred to the hospital on [DATE]; - No documentation of the written notification with the reason for the hospital transfer provided to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-15 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written notification of the bed-hold policy to the resident and/or their representatives at the time of transfer for six residents (Resident #3, #8, #12, #23, #34 and #36) out of six sampled residents. The facility census was 40. The facility did not provide a bed hold policy. 1. Review of Resident 3's medical record showed: - The resident transferred to the hospital on [DATE]; - No documentation of the written notification for the bed-hold policy provided to the resident and/or the resident's responsible party for the transfer. 2. Review of Resident 8's medical record showed: - The resident transferred to the hospital on [DATE]; - No documentation of the written notification for the bed-hold policy provided to the resident and/or the resident's responsible party for the transfer. 3. Review of Resident 12's medical record showed: - The resident transferred to the hospital on [DATE]; - The resident transferred to the hospital on [DATE]; - No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-15 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff reconciled narcotics (a process that allows one staff to reconcile the exact narcotic inventory on hand with another staff) at each shift change for three out of three medication carts. This practice had the potential to affect all residents. The facility census was 40. Review of the facility's policy titled, Schedule II-V Medications, undated, showed: - All schedule II, III, IV, and V medications must be counted (comparing number of pills to disposition record) at every change of shift by two Certified Medication Technicians (CMT) or one CMT and one licensed nursing staff. Both personnel must sign verification of the correct count; - If at any time, the count is incorrect, the CMT must notify licensed nursing staff, who will call the Director of Nursing (DON) or designee for instructions. 1. Review of the 100/200 Hall Nurse Narcotic Count log for the controlled substances showed: - For 04/01/24 - 04/30/24, documentation of the narcotic reconciliation completed by staff with 50 out of 60 opportunities missed;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to provide appropriate documentation of tuberculosis (TB-an infectious bacterial disease that affects the lungs) testing for four residents (Resident #1, #24, #30 and #42) out of five sampled residents. The facility failed to perform hand hygiene and glove changes during wound care for one (Resident #34) out of two residents and incontinent care for one (Resident #245) out of four residents. The facility failed to develop and implement a risk management process specific to Legionella disease (a serious type of pneumonia caused by Legionella bacteria) which had the potential to affect all residents, staff, and the public. The facility also failed to provide an annually reviewed Infection Prevention and Control Program (IPCP - an antibiotic stewardship log that indicated the name of the infectious pathogen or copies of labs/radiology reports.) The facility's census was 40. Review of the facility's policy titled, Surveillance, undated, showed: - The primary purpose of infection control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consistently document a code status for one resident (Resident #12) out of 12 sampled residents. The facility census was 40. The facility did not provide a policy regarding a resident's code status. 1. Review of Resident #12's medical record showed: - An admission date of [DATE]; - The revised care plan, dated [DATE], showed a Do Not Resuscitate (A DNR instructs providers not to do CPR (cardiopulmonary resuscitation) if a patient's breathing stops or if the patient's heart stops beating). - The face sheet, undated, showed a DNR status; - The Physician's Order Sheet (POS), dated [DATE], showed a full code (if a person's heart stopped beating and/or they stopped breathing, CPR procedures would be provided) status; - A DNR form signed by the resident on [DATE], and signed by the physician on [DATE]; - The resident's Medication Administration Record (MAR) showed a red DNR code sheet. During an interview on [DATE] at 9:34 A.M., Resident #12 said he/she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a safe, clean, comfortable, homelike environment, and failed to clean and/or repair/replace wheelchairs for one sampled resident (Resident #22) and three residents (Resident #6, #9, and #20) outside the sample. The facility's census was 40. Review of the facility's policy titled, Orientation Manual Guidelines, dated May 2006, showed the maintenance manager responsibilities will be: - Supervise the day-to-day activities of the maintenance department in accordance with current federal, state, and local standards, guidelines and regulations governing the facility, and as may be directed by the environmental manager or the Administrator; - Assure the facility will be maintained in a safe and comfortable manner; - To repair and install drywall including mudding, taping and sanding; - Paint walls; - Assist in setting maintenance standards as well as establishing a preventative maintenance program; - Perform general rough and finish carpentry as well as rough and finish concrete work; - Sweep, mop, and buff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to assess the use of a bed and chair alarm (devices that contain sensors that trigger an alarm when they detect a change in pressure) to determine if utilized as restraints and to complete on-going evaluations for the continued need for one resident (Residents #24) out of three sampled residents. The facility census was 40. Review of the facility's policy titled, Nursing Guidelines Manual, undated, showed bed and chair alarm documentation should include: Date and time bed and chair alarm ordered and name and title of person ordering the restraint; Type of restraint; Reason or reasons for the use of the bed and chair alarm and the resident's response; All pertinent observations; Signature and title of person recording the data. 1. Review of Resident #24's medical record showed: - Diagnoses of Alzheimer's Disease (progressive mental deterioration), altered mental status, and osteoporosis (a condition causing loss of bone mass, predisposing a person to fractures); - Required assistance of one staff for toileting; -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to update and revise care plans with specific interventions tailored to meet individual needs for one resident (Resident #22) out of 12 sampled residents. The facility census was 40. Review of the facility's policy titled, Care Plan, Comprehensive, undated, showed: - Assessment of each resident is an ongoing process and the care plan will be revised as changes occur in the resident's condition; - A well developed care plan will be oriented to managing risk factors to the extent possible or indicating the limits of such interventions; - Addressing ways to try and preserve and build upon resident strengths; - Evaluating treatment of measurable goals, timetables and outcomes of care; - Use appropriate interdisciplinary approach to care plan development to improve the residents functional abilities; Involve direct care staff with the care planning process relating to the resident's expected outcomes; - The interdisciplinary care plan team is responsible for periodic review and updating of care plans; - When a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain timely urine specimens when a resident had symptoms of a urinary tract infection and failed to notify the physician the urine specimen was not collected, which resulted in an emergency room visit for one resident (Resident #22) out of 12 sampled residents. The facility census was 40. Review of the facility's policy titled, Lab Reporting Guidelines, undated, showed it did not address what to do when lab orders were not completed. 1. Review of Resident #22's medical record showed: - An admission date of 10/16/23; - Diagnoses of dementia (a disorder marked by memory loss, personality changes, and impaired reasoning that interferes with daily functioning), dysuria (discomfort when urinating), muscle weakness, repeated falls, and urinary tract infection (UTI); - Nurses notes showed new orders for a urine analysis (UA - a test to check urine for infection) with culture and sensitivity (C&S - a test to find the the germs that cause an infection and find the type of medicine that will treat the infection), dated 03/19/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a physician's order for oxygen was followed for three residents (Resident #6, #36, and #245) and failed to ensure oxygen tubing was dated when changed for two residents (Resident #195, and #245) out of five sampled residents. The facility census was 40. Review of the facility's policy titled, Oxygen Administration, undated showed: - The purpose is to administer oxygen to the resident when insufficient oxygen is being carried by the blood to the tissues; - Prefilled disposable humidifiers may be changed when empty; - Set the flow meter to the rate ordered by the physician; - Label humidifier with date and time opened; - Change humidifier and tubing per cleaning guidelines; - At regular intervals, check and clean the oxygen equipment, masks, tubing and cannulas; - At regular intervals, check the liter flow contents of the oxygen cylinder, fluid level in the humidifier and assess the resident's respiration. 1. Review of Resident #6's medical record showed diagnosis of chronic obstructive pulmonary disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure two Certified Nurse Assistants (CNAs) (CNA G and CNA H) out of two sampled CNAs, received nurse aide performance reviews annually. The facility census was 40. The facility failed to provide a policy regarding annual training. Review of the facility assessment, dated 03/07/24, showed staff competencies and annual training requirements per regulatory authority and/or facility policy to include: Abuse, Neglect, Exploitation and Misappropriation, Care/ Management for persons with dementia, Infection Control, Culture change, Person centered care, Disaster planning, Communication, and Resident rights. 1. Review of CNA G's employee file from 11/08/22 to 11/08/23, showed: - A hire date of 11/08/22; - No documentation of annual performance review. 2. Review of CNA H's employee file from, 09/05/2022 to 09/05/23, showed: - A hire date of 09/05/19; - No documentation of annual performance review. During an interview on 07/15/24 at 5:00 P.M., the Administrator and Assistant Director of Nursing (ADON) said the CNA's should have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to limit the use of an as needed (PRN) order for psychotropic (medications that affect how the brain works and causes changes in mood, awareness, thoughts, feelings, or behaviors) medication to 14 days for two residents (Resident #3 and #33) and the facility also failed to ensure an appropriate diagnosis for the use of a psychotropic medication and to attempt a gradual dose reduction (GDR) for three residents (Resident #5, #31 and #33) out of five sampled residents. The facility census was 40. The facility did not provide a policy on PRN, appropriate diagnoses, and GDR's of psychotropic medications. 1. Review of Resident #3's July 2024 Physicians Order Sheet (POS) showed: - Diagnoses of chronic obstructive pulmonary disease (COPD - a chronic inflammatory lung disease that causes obstructed airflow from the lungs) and hospice services (health care that focuses on the quality of life of a terminally ill person); - An order for lorazepam ( an antianxiety medication) 2 milligram per milliliter (mg/ml) administer 0.5 ml orally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to properly monitor the refrigerator temperatures for stored medications, including insulin (medication used to treat diabetes). This had the potential to affect all residents. The facility census was 40. Review of the facility's policy titled, Refrigerator Temperature, undated, showed: - All refrigerators being used for resident medication must be checked daily for temperature; - Task should be completed every night by night shift nurse; - Temperatures will be logged in the temperature log binder located at the nurses station; - This is mandatory and regulation; - Temperature should range between 36 - 42 degrees. If it is not correct, please adjust the temperature and recheck it within your shift. Review on 07/12/24 at 2:47 P.M., of the Refrigerator Temperature Logs for the Nurse Medication Room, the Medication Technician #1 room and the Medication Technician #2 room showed: - For 04/01/24 - 04/30/24, no documentation of the refrigerator temperatures for 04/01/24, 04/07/24, 04/13/24, 04/14/24 and 04/28/24, with five out 30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to establish a written agreement with hospice (health care that focuses on the quality of life of a terminally ill person) for two Residents (Resident #3 and #33) out of eight sampled residents. The facility census was 40. The facility did not provide a policy on hospice services. 1. Review of Resident #3's medical record showed the resident admitted to hospice services on 04/05/24. Review of the resident's hospice care plan, dated 04/05/24, showed the resident admitted to hospice services on 04/05/24. The facility did not provide a hospice agreement with the resident's hospice service provider. 2. Review of Resident #33's medical record showed the resident admitted to hospice services on 03/19/23. Review of the resident's hospice care plan, dated 03/19/23, showed the resident admitted to hospice services on 03/19/23. The facility did not provide a hospice agreement with the resident's hospice service provider. During an interview on 07/15/24 at 5:00 P.M., the Administrator said the facility did one time agreements with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have a Quality Assurance and Performance Improvement (QAPI - a program to improve the processes for the delivery of health care and quality of life for the residents) program in place with policies and protocols describing how the facility will identify and correct its own quality deficiencies. This deficient practice had the potential to affect all residents in the facility. The facility census was 40. The facility's policy titled, QAPI Plan, dated, September 2022 showed: - The purpose of our facility's QAPI plan is to take a proactive approach to promote excellence in quality of care, quality of life, resident directed care and resident choice incorporating staff, care partners, and family; - The QAPI program will be developed with governance and leadership; - The governing body ensures staff accountability; - Performance indicators for all QAPI-designated goals will be established; - At a minimum, the leadership will report annually on the status of the current QAPI plan as well as the proposed QAPI plan and goals for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Quality Assurance/Quality Assurance Performance Improvement (QAA/QAPI - a program to improve the processes for the delivery of health care and quality of life for the residents) committee developed and implemented an appropriate plan of action to correct identified quality deficiencies using a Performance Improvement Project (PIP). This had the potential to affect all residents in the facility. The facility census was 40. Review of the facility's policy titled, QAPI Plan, dated September 2022, showed: -The QAPI committee annually prioritizes activities, endorses or re-endorses policies and procedures, and continually monitors for improvement through the use of a QAPI self-assessment; - The QAPI Steering Committee will implement any PIP topics indicated by data analysis; - Quality improvement activities are also developed in collaboration with the support of providers, residents, families, and staff; - PIPs are implemented in accordance with Centers for Medicare and Medicaid (CMS - a government agency) protocols…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-15 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to maintain quarterly Quality Assurance and Improvement Program (QAPI - a program to improve the processes for the delivery of health care and quality of life for the residents) committee meetings with the required members. The facility census was 40. Review of the facility's policy titled, Quality Assurance and Improvement Plan (QAPI Plan), dated September 2022,showed it did not address the specific members required for the QAPI committee. Review of the QAPI attendance sheets, dated 02/21/24, showed the Director of Nursing (DON) did not attend the QAPI meeting. During an interview on 07/12/24 at 12:55 P.M., the Administrator said the last QAPI meeting was on 02/21/24. The DON did not attend the QAPI meeting because the facility hasn't had a DON since November 2023. The QAPI committee did require the DON to be a required member.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-15 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to conduct at least twelve hours of nurse aide in-service education per year for two Certified Nurse Assistants (CNA) (CNA G and CNA H) out of two sampled CNAs. The facility's census was 40. The facility did not provide a policy regarding annual training. Review of the facility assessment, dated 03/07/24, showed staff competencies and annual training requirements per regulatory authority and/or facility policy to include: abuse, neglect, exploitation and misappropriation, care/ management for persons with dementia, infection control, culture change, person centered care, disaster planning, communication, and resident rights. 1. Review of CNA G's employee record, dated November 2022 through November 2023, showed: - Hire date of 11/08/22; - No documentation of any annual in-service trainings provided; - The facility failed to provide CNA G with at least twelve hours of in-service education for November 2022 through November 2023. 2. Review of CNA H's employee record, dated September 2022 through September 2023, showed: - Hire…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-02-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. These practices had the potential to affect all residents. The facility census was 43. Record review of the facility's Glove Use policy, dated May 2015, showed: - To ensure safe and proper food handling during food preparation and services; - The food code states that food items should not be handled with bare hands; - Hand washing per guidelines should occur between each task; - Gloves should be worn when handling food. Record Review of the facility's Nutrition and Dining Services Guideline Manual, dated April 2011, showed: - The responsibility of the Dining Services Manager will be to enforce the cleaning schedules and to monitor the completion of assigned cleaning tasks; - Sweep and mop the floors; - Be sure to mop under and around equipment, along walls and in corners; - Dietary floors must be kept in good repair (cracked tiles should be repaired or replaced); - Areas behind and under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-09 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a safe, clean, comfortable, and homelike environment. The facility's census was 43. Record review of the facility's Orientation Manual Guidelines policy, dated May 2006, showed the maintenance manager responsibilities will be: - Supervise the day-to-day activities of the maintenance department in accordance with current federal, state, and local standards, guidelines and regulations governing the facility, and as may be directed by the environmental manager or the Administrator; - Assure the facility will be maintained in a safe and comfortable manner; - To repair and install drywall including mudding, taping and sanding; - Paint walls; - Assist in setting maintenance standards as well as establishing a preventative maintenance program; - Perform general rough and finish carpentry as well as rough and finish concrete work; - Sweep, mop, and buff floors; - Clean, disinfect and sanitize bathrooms, kitchens and bedrooms; - The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-09 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to maintain quarterly quality assurance assessment (QAA) committee meetings with the required members. The facility's census was 43. Record review showed no documentation the facility maintained the minimum required quarterly QAA meetings with the required members. During an interview on 2/9/23 at 12:33 P.M., the Administrator said she has daily quality assurance (QA) meetings with all of the department heads in the facility, but had not been holding quarterly meetings with the Medical Director (MD) because she cannot get the MD to come to the facility nor get him/her to attend a conference call. The facility did not have wifi capabilities yet, and the MD had told her that he/she refused to come to the facility until the wifi was set up. The corporate office had not provided the wifi service to the facility yet. The facility did not provide a policy.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-09 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an effective pest control program. The facility's census was 43. Record Review of the facility's Nutrition and Dining Services policy, dated April 2011, showed: - The dietary department must be free from vermin at all times; - Food must be properly covered and stored; - The dietary department must be kept free from soil and clutter; - Arrangements will be made by the Administrator for an effective pest control program to provide routine services. Observations of the kitchen on 2/6/23 at 10:23 A.M., showed: - Thirty gnats crawled on the inside shelves of the commercial double door reach-in refrigerator in the middle aisle; - The commercial double door reach-in refrigerator in the middle aisle with bug debris; - The commercial double door reach-in refrigerator near the coffee pot with bug debris inside. Observations of the dry food storage area on 2/6/23 at 10:50 A.M., showed: - Six gnats flew around and crawled on the food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-09 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a copy of the notice for transfer or discharge to the resident and or the resident's representative for two residents (Resident #19 and #24) out of two sampled residents. The facility's census was 43. Record review of the facility's Post Discharge Plan of Care policy, dated April 2006, showed: - A post discharge plan of care to be completed prior to the time of the discharge, and to include the resident's needs and referrals, the responsible party's signature and date, and obtained at the time of the discharge; - The social worker maintains the primary responsibility of the discharge plan and coordinates the discharge process; - The charge nurse to complete the remaining sections of the Post-Discharge Plan of Care form and obtains the signature from the responsible party. 1. Record review of Resident #19's medical record showed: - admitted on [DATE]; - The resident transferred to the hospital on [DATE]; - No documentation of the notification…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-09 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written information to the resident and/or the resident's legal representative of their bed hold policy at the time of transfer to the hospital for two residents (Resident #19 and #24) out of two sampled residents. The facility's census was 43. 1. Record review of Resident #19's medical record showed: - admitted on [DATE]; - The resident transferred to the hospital on [DATE]; - No documentation with the notification for the bed hold policy provided to the resident and/or the resident's responsible party upon transfer to the hospital. 2. Record review of Resident #24's medical record showed: - admitted on [DATE]; - The resident transferred to the hospital on [DATE], 12/9/22, 1/23/23, and 1/29/23; - No documentation with the notification for the bed hold policy provided to the resident and/or the resident's responsible party upon transfer to the hospital. During an interview on 2/8/23 at 2:12 P.M., the Administrator said she would expect a bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-09 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a baseline care plan (plan for immediate needs) within 48 hours of admission that included the minimum healthcare information necessary to properly care for the immediate needs of one resident (Resident #142) out of two sampled residents. The facility census was 43. Record review of the facility's Temporary Care Plan guidelines, dated March 2015, showed: - A temporary care plan will be implemented to meet the new resident's immediate needs; - To assure that the resident's immediate care needs will be met and maintained, a temporary care plan will be implemented for the resident within 24 hours of admission; - The interdisciplinary care plan team (professional staff involved in the resident's overall care) and/or admitting nurse will review the physician orders and implement a nursing care plan to meet the immediate care needs of the resident; - The temporary care plan will be used until the completion of the comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-09 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to obtain physician orders for one resident (Resident #142) out of 12 sampled residents. The facility census was 43. Record review of the facility's Physician Orders Guidelines, dated March 2015, showed: - Each resident must be under the care of a licensed physician authorized to practice medicine in this state; - Physician's orders must be dated and signed by the physician; - Orders must be written and maintained in chronological order; - Physician orders must be reviewed and renewed; - A Foley catheter (a flexible tube placed into the bladder to drain urine) order should specify the size and the frequency of the change; - Catheter care specifies what will be used according to the facility procedure. 1. Observations of Resident #142 showed: - On 2/6/23 at 11:38 A.M., the resident lay in bed with a Foley catheter collection bag attached to lower side of bedframe; - On 2/8/23 at 11:25 A.M., the resident sat in recliner in his/her room with a Foley catheter collection bag attached to the lower side of bedframe.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-09 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and closed record review, the facility failed to ensure a discharge planning process was in place which addressed goals and needs and involved the resident and/or the resident's legal guardian and the interdisciplinary team (IDT) (a group of health care professionals from diverse fields who work in a coordinated effort toward a common goal for a resident) in developing a discharge plan for one resident (Resident #39) out of two sampled discharged residents. The facility census was 43. Record review of the facility's Post Discharge Plan of Care policy, dated April 2006, showed: - A post discharge plan of care to be completed prior to the time of the discharge, and to include the resident's needs and referrals, the responsible party's signature and date, and obtained at the time of the discharge; - The social worker maintains the primary responsibility of the discharge plan and coordinates the discharge process; - The charge nurse to complete the remaining sections of the Post-Discharge Plan of Care form and obtains the signature from the responsible party. 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-09 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and closed record review, the facility failed to complete a comprehensive discharge summary for one resident (Resident #39) out of two sampled discharged residents. The facility census was 43. Record review of the facility's Post Discharge Plan of Care policy, dated April 2006, showed: - A post discharge plan of care to be completed prior to the time of the discharge, and to include the resident's needs and referrals, the responsible party's signature and date, and obtained at the time of the discharge; - The social worker maintains the primary responsibility of the discharge plan and coordinates the discharge process; - The charge nurse to complete the remaining sections of the Post-Discharge Plan of Care form and obtains the signature from the responsible party. 1. Record review of Resident #39's closed medical record showed: - The resident discharged to another facility on 11/28/22; - No documentation of a comprehensive discharge summary. During an interview on 2/8/23 at 1:20 P.M., the social worker said the facility did not complete a discharge summary. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was transferred by staff with safe transfer techniques for one resident (Resident #9) out of two sampled residents. The facility census was 43. Record review of the facility's Gait Belt (a device used for assistance with transfers and walking) Transfers policy, undated, showed: - Assist resident to a sitting position; - Apply belt to the resident's waist and tighten to fit snugly with the buckle at the side; - Face the resident; - Bend your knees and place your hands around the gait belt on each side of the resident's waist; - Bring the resident to a standing position while straightening your knees; - After the resident is standing, the belt provides assistance stabilizing the turning of the resident. 1. Record review of Resident #9's medical record showed: - Resident admitted on [DATE]; - Diagnoses of dementia (a disorder marked by memory loss, personality changes, and impaired reasoning that interferes with daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-09 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to conduct at least twelve hours of nurse aide in-service education per year. This affected two out of two sampled Certified Nurse Assistants (CNA) (CNA D and E). The facility's census was 43. 1. Record review of CNA D's in-service record showed: - A hire date of 4/10/15; - A total of eight hours of annual in-service training for February 2022 through February 2023; - Less than twelve hours of in-service education for February 2022 through February 2023. 2. Record review of CNA E's in-service record showed: - A hire date of 12/3/21; - A total of seven hours of annual in-service training for February 2022 through February 2023; - Less than twelve hours of in-service education for February 2022 through February 2023. During an interview on 2/8/23 at 4:50 P.M., the Administrator said she knew they provided more in-services to the staff than they could find sign-in sheets for, but the previous Director of Nursing walked out on them and took a lot of documents from her office when she left. She believes that included some of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2024-08-22 for 116 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to JAMES & JUDY LINCOLN — 56 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 2 of 52.2-0.2 vs chain
Quality measures 2 of 52.4-0.4 vs chain
The other 55 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Camdenton Windsor EstatesCamdenton, MO 1 of 5Crestview HomeBethany, MO 1 of 5Grand River Health CareChillicothe, MO 1 of 5Joplin GardensJoplin, MO 1 of 5Lebanon North Nursing & RehabLebanon, MO 1 of 5Lewis & Clark GardensSaint Charles, MO 1 of 5Maryville Rehabilitation & Health Care CenterMaryville, MO 1 of 5Pacific Care CenterPacific, MO 1 of 5Parkside ManorColumbia, MO 1 of 5Pin Oaks Living CenterMexico, MO 1 of 5River City Living CommunityJefferson City, MO 1 of 5Rocky Ridge ManorMansfield, MO 1 of 5South Hampton Rehabilitation & Health Care CenterColumbia, MO 1 of 5Springfield VillaSpringfield, MO 1 of 5Strafford Rehabilitation & Health Care CenterStrafford, MO 1 of 5Troy ManorTroy, MO 1 of 5Villa At Blue Ridge, TheColumbia, MO 1 of 5Warrenton ManorWright City, MO 1 of 5Woodland Hills Healthcare And RehabilitationJacksonville, AR 2 of 5Brookhaven Nursing & RehabSpringfield, MO 2 of 5Carroll HouseCarrollton, MO 2 of 5Eldon Nursing & RehabEldon, MO 2 of 5Forsyth Rehabilitation & Health Care CenterForsyth, MO 2 of 5Fulton Nursing & RehabFulton, MO 2 of 5Grandview Healthcare CenterWashington, MO 2 of 5Lebanon South Nursing & RehabLebanon, MO 2 of 5Point Lookout Nursing & RehabHollister, MO 2 of 5Shepherd Of The Hills Living CenterBranson, MO 2 of 5Sunset HomeMaysville, MO 2 of 5Willard Care CenterWillard, MO 2 of 5Windsor Rehabilitation & Health Care CenterWindsor, MO 3 of 5Claru Deville Nursing CenterFredericktown, MO 3 of 5Glasgow GardensGlasgow, MO 3 of 5Glendale Gardens Nursing & RehabSpringfield, MO 3 of 5Hartville Care CenterHartville, MO 3 of 5Hermitage Nursing & RehabHermitage, MO 3 of 5Maries ManorVienna, MO 3 of 5St James Living CenterSaint James, MO 4 of 5Clearview Nursing CenterSikeston, MO 4 of 5Crowley Ridge Care CenterDexter, MO

Showing 40 of 55; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LINCOLN, JAMESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 03/01/1992
LINCOLN, JUDYIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/01/2002
CAMPBELL, HEATHERIndividualW-2 MANAGING EMPLOYEEsince 03/23/2022
BYSOR, BRANDONIndividualCORPORATE DIRECTORsince 03/23/2022
DRAKE, TIMOTHYIndividualCORPORATE OFFICERsince 03/23/2022
STUTTS, CHARLOTTEIndividualCORPORATE OFFICERsince 03/01/1992
CURRENT RIVER NURSING CENTER, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROLsince 03/01/1992

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$2.8M
Net patient revenuemost recent cost report
-49.1%
Operating marginrevenue minus expenses
$1.6M
Related-party expense38% of expenses
Who pays — share of resident-days
Medicaid 58%Medicare 10%Other / private 32%

This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 38% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$300per resident / day
operating cost
$9,129per month
≈ monthly operating cost
$201per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265504. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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