Troy Hills Center
200 Reynolds Ave, Parsippany, NJ 07054 · For profit - Corporation · 130 certified beds · (973) 887-8080 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.6% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.8% | 4.6% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 0.8% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 6.3% | 12.1% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.0% | 2.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 17.9% | 8.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 15.7% | 18.8% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 96.7% | 97.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.1% | 5.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 22.1% | 15.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.1% | 12.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 62.8% | 80.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 10.7% | 24.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 0.0% | 8.1% | 12.0% | check this* — see note marked star below the table |
| Long-stay hospitalizations per 1,000 resident days | 1.35 | 2.07 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.33 | 1.11 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 120 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 56.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.2%CMS range 47.4–62.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 8.0–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 56.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 7.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.3%CMS range 4.4–11.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.13 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 130 beds and averages 87.8 residents a day — about 68% occupied, or roughly 42 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.84 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.49 on weekdays — 10% thinner on weekends. RN hours go from 0.90 to 0.69 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 14 most serious are shown; the remaining 29 are one tap away and print in full.
- Immediate jeopardy · L2023-02-27 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, review of medical records and review of facility documents, it was determined that the facility Licensed Nursing Home Administrator (LNHA) failed to ensure: a.) that policies and procedures were developed and implemented to mitigate the spread of infections, and b.) documented on-going staff education and in-services were completed to combat breaks in infection control practices. The multiple observed breaches in infection control practices by multiple facility disciplines, were identified on 02/08/23, 02/09/23, and 02/10/23 on 4 of 4 resident care Wings. This posed a serious and immediate threat to the health, safety and well-being of all residents who resided at the facility due to the lack of infection control oversight provided by the LNHA, which resulted in an Immediate Jeopardy (IJ) that began on 02/08/23 and was identified on 02/10/23 at 4:07 PM. The LNHA was notified of the IJ situation on 02/10/23 at 4:08 PM. The failure of the LNHA to ensure the facility operated in a manner that ensured residents were cared for and an environment that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Lcited before2023-02-27 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Part A Based on observation, interview, record review and review of pertinent documentation, it was determined that the facility, who has been in an active COVID-19 outbreak status since 10/23/22, failed to ensure: a.) a system was in place and followed to prevent the spread of multidrug resistant infections (organisms resistant to multiple antibiotic treatments including Methicillin Resistant Staph Aureus [MRSA], extended spectrum beta-lactamase [ESBL], vancomycin resistant enterococcus [VRE]) and COVID-19 (a deadly virus), and b.) facility policies and current infection control guidance was followed to limit the spread of infection. The breaches in infection control practices were observed by the survey team on 02/08/23, 02/09/23, and 02/10/23, for 4 of 4 Resident Wings and was evidenced by the following: Reference: Centers for Medicare and Medicaid Services Interim Final Rule (IFC), CMS-3401-IFC, Additional Policy and Regulatory Revisions in Response to the COVID-19 Public Health Emergency related to Long-Term Care (LTC) Facility Testing Requirements, QSO-20-38-NH DATE: August…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2023-02-27 · tag F0886 — failed to test for COVID-19 as required — patternPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, it was determined that the facility, who was experiencing an outbreak of COVID-19 (a potentially deadly virus) failed to take immediate action to prevent the spread of COVID-19 by failing to: a.) follow facility policy and pertinent guidance to conduct immediate COVID-19 testing for residents by either, a broad-based or contact tracing approach when two Certified Nurse Aide's (CNA #1) who was symptomatic with a cough and fatigue worked on Wing 2, tested COVID-19 positive on 02/05/23 and worked on 02/03/23 and 02/04/23, and CNA #2, who was symptomatic with a cough and congestion tested COVID-19 positive on 02/03/23 and worked on Wing 1 on 02/01/23, b.) conduct immediate resident broad-based testing per facility policy on 02/08/23, 02/11/23 and 02/13/23, in response to a COVID-19 positive resident on Wing 2 (Resident #84), who tested positive for COVID-19 on 02/07/23, and conduct resident broad based testing on 02/13/23 in response to Resident #86 who tested positive for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to: a.) ensure the facility policy for Falls Management and Accidents/Incidents policy was followed to determine the causal factor and interventions were updated to prevent recurrent falls, for a cognitively impaired resident (Resident #45), who was identified as high fall risk, had a history of falls with injury which included a fall on 10/08/21 that resulted in a femur fracture that required hospitalization, a subsequent unwitnessed fall on 05/29/22, and a fall requiring hospitalization on 11/06/22 after sustaining a hematoma to the head, b.) supervision was provided to prevent recurrent falls c.) implement care plan interventions for a resident (Resident #1) identified as requiring two-persons for transfer, was transferred by one staff on 06/06/22, and sustained a fall during transfer which necessitated transfer to the hospital for evaluation, and d.) immediately implement suicide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #182228Based on observation, interview, record review, and review of facility-provided documentation, it was determined that the facility failed to ensure that incontinence care was provided to dependent residents in a timely manner for 2 of 5 residents (Residents #12 and #80) observed for incontinence care on 1 of 2 Nursing units (Wing 2).This deficient practice was evidenced by the following: On 4/6/26 at 7:15 AM, the surveyor conducted an incontinence tour on Wing 2 Nursing Unit and observed the following: On 4/6/26 at 7:25 AM, the surveyor, accompanied by the Certified Nursing Assistant #1 (CNA #1), observed Resident #80 in bed. CNA #1 exposed Resident #80's incontinence brief and observed a second incontinence brief in place, both were saturated with urine. CNA #1 confirmed that the two briefs were saturated and that the resident should not have had two briefs on. At that same time, Resident #80 stated that they had not been changed since last night and had not requested to have two briefs. The surveyor reviewed the medical record for Resident #80. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, review of medical records, and other pertinent documentation, it was determined that the facility failed to ensure that the resident received care consistent with professional standards of practice to prevent pressure ulcers and promote healing by failing to, a.) ensure that the pressure reducing low air loss mattress was set according to resident's body weight for 1 of 3 residents (Resident #5) and b.) administer treatment according to physician order and document for 1 of 3 residents (Resident #49). This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
COMPLAINT NJ#381557REPEAT DEFICIENCYBased on observation, interview, and record review, it was determined that the facility failed to ensure the safe and appetizing temperatures of food were appropriately served to the residents. This deficient practice was identified for 5 of 18 residents residing on 3 of 4 Nursing Units, including during the 4/7/26 Resident Council group meeting, and confirmed during the lunchtime meal service on 4/6/26 on a test tray tested for food temperatures (common room).This deficient practice was evidenced by the following:On 4/6/26 at 11:25 AM, Surveyor #1 (S #1) observed the meal prep, tray line in the main kitchen, in the presence of the Food Service Director (FSD) and the Regional [NAME] President of Dietary Operations (RVPDO) for food temperatures. The FSD calibrated the thermometer in ice to 41 degrees Fahrenheit (F), and she stated that it should be 41 degrees F. S #1 asked what the regulation was, and the RVPDO responded that the thermometer in ice should be calibrated to 0 degrees F. The RVPDO then stepped away and came back with another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-25 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
REPEAT DEFICIENCY Based on observation, interview, and review of pertinent facility documents it was determined that the facility failed to maintain the kitchen environment and equipment in a sanitary manner to prevent contamination from foreign substances and potential for the development a food borne illness. This deficient practice was evidenced by the following: On 11/18/24 at 10:04 AM, the surveyor, in the presence of the Food Service Director (FSD), observed the following during the kitchen tour: 1. On the bottom shelf of a food prep table, next to the dry food storage area, there was a metal tray with 10 bowls of cereal resting on top of boxes of napkin and other utensil supplies. On 1 of the 10 cereals' plastic lid was a clear liquid substance. The surveyor asked the FSD about the observation. The FSD pulled out the metal tray and confirmed the observation. The FSD could not speak to where the liquid came from, and no other areas were wet. 2. On a food prep table across from the walk-in refrigerators, the right side of the table was noted with a small, dried, food debris…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-25 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the interview and review of facility documentation, it was determined that the facility failed to ensure that facility wide assessment included the resources required to establish policies and procedures for the management of staffing contingency plans in order to meet the requirements and needs of all residents in the facility. This failure had the potential to affect all 97 residents who currently live in the facility. This deficient practice was evidenced by the following: During the entrance conference on 11/18/24 at 10:04 AM, the surveyor requested from the Licensed Nursing Home Administrator (LNHA) a copy of the Facility Assessment (FA). The LNHA stated that the facility's census (the number of residents currently under the care of a specific facility) was 97. A review of the facility's Facility Assessment dated 9/05/24 did not include information about the facility's contingency plan for staffing. A review of the Nurse Staffing Report For the week of Complaint staffing from 9/10/2023 to 9/16/2023, the facility was deficient in CNA (Certified Nursing Aide) staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint #: NJ#171636 Based on observation, interview, and review of other facility documentation, the facility failed to ensure the facility was maintained in a safe, clean, and homelike environment. This deficient practice was identified for 2 of 4 units, (Unit 1 and Unit 3), and 2 of the common areas, (lobby and Unit 3 tub room). This deficient practice was evidenced by the following: 1. During the initial tour of Unit 1 on 11/18/2024 at 11:18 AM, the surveyor observed Resident #80's room with a posted sign of EBP (Enhanced Barrier Precautions; an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes). There was a strong smell of urine in front of the resident's door. Inside the room, the surveyor observed the resident lying on a specialized air mattress, with an indwelling catheter covered with a privacy bag, and the resident was dry and clean. The resident informed the surveyor that they were not wet and were changed by an aide today. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-25 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of facility documentation, it was determined that the facility failed to follow its Grievance/Concern policy and procedure by failing to a.) conduct a formal investigation of a grievance filed by a resident, (Resident #42) and followed through, b.) persisted for 4 of 4 resident council meetings regarding laundry services of the facility, and c.) conduct a formal investigation of a grievance filed by a resident to another resident to determine if abuse had occurred for 1 of 1 resident (Resident #45). This deficient practice was evidenced by the following: On 11/18/24 at 10:04 AM, the surveyor met with the Licensed Nursing Home Administrator (LNHA) for an Entrance Conference. The LNHA informed the surveyor that the facility's census (total number of residents) was 97. 1. On 11/19/24 at 01:39 PM, the surveyor reviewed the last three months resident council minutes that were provided by the LNHA and revealed: -8/15/24: Council Members in Attendance: 10 Compliments/Ideas/Preferences/Concerns/Suggestions: Laundry: residents wanted to know who to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-25 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
2. The surveyor reviewed the medical records of Resident #45 and revealed: The AR revealed that the resident was admitted to the facility with diagnoses that included but were not limited to, unsteadiness of the feet, need for assistance with personal care, and Parkinson's disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination) with dyskinesia ( involuntary, erratic, writhing movements of the face, arms, legs or trunk), with fluctuations. The most recent quarterly Minimum Data Set (qMDS) with an ARD of 6/07/24 revealed that Section C for cognition was not assessed or attempted. Section C was electronically signed (was done) by the RCC on 6/21/24 at 10:41 PM, 14 days after the ARD. The most recent cMDS with an ARD of 9/07/24 revealed that Section C was not attempted, the RCC electronically signed on 9/18/24 at 10:44 AM, 11 days after the ARD. A Review of the Progress Notes (PN), documented as a Late Entry Care Plan Meeting (CPM) with an effective date of 6/20/24 was created on 6/24/24 by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-25 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #NJ171636 Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices by failing to a.) provide meal, meal set up, and notify the physician and Resident Representative of significant weight loss for 1 of 24 residents (Resident #21), and b.) for care of 1 of 24 residents, Resident #57, with regard to medication and diagnosis for seizure for a total of three months. This deficient practice was evidenced by the following: Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential physical and emotional health problems, through such services as case finding, health teaching, health counseling and provision of care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-25 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of other facility documentation, it was determined that the facility failed to a.) administer a medication to a resident due to unavailability of the medication, accurately account and administer a medication according to the physician's orders for one (1) of five (5) residents, Resident #53, reviewed for unnecessary medications and b.) ensure accurate documentation of the receipt of a controlled substance for 17 controlled substance medications on 3 Schedule II order forms, ordered and received by the facility for use as an emergency backup supply in accordance to pharmaceutical services and professional standards of clinical practice. The deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · E2024-11-25 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and a review of pertinent facility documents, it was determined that the facility failed to identify the irregularity with regard to medications with parameters for 5 of 5 residents reviewed, Residents #24, #43, #53, #57, and #82 in accordance with facility's practice and policy. This deficient practice was evidenced by the following: 1. On 11/19/24 at 11:50 AM, the surveyor reviewed the paper and electronic medical record (EMR) of Resident #53. The admission Record (AR; a summary of important information about the resident) documented that the resident had diagnoses that included but were not limited to, hypertension (high blood pressure), and rheumatoid arthritis. A quarterly Minimum Data Set (qMDS), assessment tool used to facilitate the management of care, with an assessment reference date (ARD) of 11/05/24, indicated the facility assessed the resident's cognition using a Brief Interview Mental Status (BIMS) test. Resident #53 scored a 15 out of 15, which indicated the resident was cognitive intact. A physician's order (PO) dated 9/04/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-25 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to properly store medication for 2 of 3 medication storage areas and 2 of 2 medication refrigerators inspected according to facility's policy and standard of clinical practice. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, record review, and review of other facility documentation, it was determined that the facility failed to ensure that the resident's call light was readily accessible within reach. The deficient practice was identified for 1 of 3 residents, Resident #79, reviewed for accommodation of needs and limited range of motion (ROM). This deficient practice was evidenced by the following: On 11/18/24 at 10:43 AM, the surveyor observed Resident #79 resting in bed and their right arm was elevated on the pillow. The surveyor greeted the resident, and the resident elevated their head of bed with the controller. The resident was unable to speak much at the time of observation. The surveyor observed resident's call bell wrapped around the side rails on resident's right side of bed. The resident was unable to reach it. On 11/20/24 at 11:42 AM, the surveyor observed the resident in their bed and the call bell was wrapped around the right side and the end of the call bell was hung on the right side of the bed. Resident #79's right arm was elevated on the pillow. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-25 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and review of pertinent documentation provided by the facility, it was determined that the facility failed to ensure reference checks were completed for 2 out of 10 newly hired staff (Staff #2 and #6) prior to their start date of employment. This deficient practice was evidenced by the following: The surveyor reviewed ten randomly selected new employee files. The review for reference checks for 2 of the 10 new employees revealed the following: -Staff #2's file, a Licensed Nursing Home Administrator (LNHA) who was hired on 7/03/23, revealed no reference checks in their file. -Staff #6's file, a Nursing Assistant (NA) who was hired on 9/27/24, revealed no reference check in their file. On 11/25/24 at 12:20 PM, during an interview with the surveyor, the Staffing Coordinator (SC) stated minimum of 2 reference checks were required before the date of hire. SC further stated the recruiter was responsible to check the reference checks and then SC would double check the files. In the presence of the surveyor, the SC checked the employee files and acknowledged that the 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the interview, record review, and review of other facility provided documents, it was determined that the facility failed to report an allegation of Abuse/Neglect to the New Jersey Department of Health (NJDOH) in the required timeframe for 1 of 4 sampled residents, Resident #45, reviewed for abuse. This deficient practice was evidenced by the following: On 11/19/24 at 01:39 PM, the surveyor reviewed the last three months' resident council minutes that were provided by the Licensed Nursing Home Administrator (LNHA) and revealed: -8/15/24: Council Members in Attendance: 10 Compliments/Ideas/Preferences/Concerns/Suggestions: Nursing: A resident awoke another resident and tried to get into their bed. The complainant resident asked the other resident to leave and would not. The complainant's roommate stayed with the complainant until nursing came, and not the first time the resident visited the complainant's room. Further review of the facility-provided resident council meeting minutes revealed that there was no resolution or follow-through with the above concerns on the 8/15/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
REPEAT DEFICIENCY Based on observation, interview, record review, and review of other pertinent facility provided documentation, the facility failed to a.) ensure accurate documentation of treatment administration and follow wound consultant recommendations for 1 of 1 resident, Resident #15, reviewed for pressure ulcer, b.) follow a PO with regard to vital signs for 1 of 24 residents, Resident #68, and c.) clarify the physician's order with regard to pain medication for 1 of 24 residents, Resident #80, according to the standard of clinical practice. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of other facility documentation, it was determined that the facility failed to maintain professional standards of nursing practice by not following a.) a physician's order for the application of a splint to right wrist, and b.) document in the Treatment Administration Record for 1 of 3 residents, Resident #68, reviewed for limited range of motion (ROM). The deficient practice was evidenced by the following: On 11/18/24 at 10:30 AM, during an initial tour, the surveyor observed Resident #68 resting in their bed while watching television, with no splint in use. The surveyor observed a picture of right hand in a splint that was posted on their room wall with instructions, indicating Right hand- Apply daily with a.m. (morning) care. Remove after 8 hours. Later on, the surveyor observed resident sitting in their wheelchair (w/c) in atrium from 12:20 PM until 02:20 PM. The surveyor did not observe resident's right wrist splint on. On 11/19/24 at 12:58 PM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of other pertinent facility documentation, it was determined that the facility failed to ensure the necessary respiratory care and services of residents that were receiving oxygen, according to the standard of clinical practice and the facility's policy and procedure, specifically a.) clarify the physician's order for as needed (PRN) oxygen and document the use of PRN oxygen therapy for 1 of 3 residents, Resident #33 and b.) that respiratory equipment was stored in accordance with facility policy and infection control measures for 1 of two 3 residents reviewed for respiratory care, Resident #80. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-25 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of other pertinent documents, it was determined that the facility failed to complete post dialysis communication record assessments upon the resident's return from the dialysis center for 1 of one 1 resident, Resident #24, reviewed for dialysis services. The deficient practice was evidenced by the following: On 11/18/24 at 12:05 PM, the surveyor observed Resident #24 was not in their room. The Registered Nurse (RN) assigned to care for Resident #24 stated the resident was at dialysis. The surveyor reviewed the electronic medical record of Resident #24. The admission Record (a summary of important information about the resident) documented that the resident had diagnoses that included but were not limited to, end stage renal [kidney] disease, dependence on renal dialysis, hypertension (high blood pressure) and atrial fibrillation (an irregular, often rapid heart rate). A comprehensive Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 10/10/24, indicated the facility assessed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-25 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of pertinent facility documentation, it was determined that the facility failed to post the accurate Nursing Home Resident Care Staffing Report daily for 2 of 7 days. This failure could affect the knowledge of the availability of staff to care for the residents, resident representative, and visitors. This deficient practice was evidenced by the following: On 11/18/24 at 9:10 AM, upon entry into the facility, Surveyor #1 (S#1) observed a posted Nursing Home Resident Care Staffing Report (NHRCSR) that was posted in the reception area of the lobby, dated 11/18/24 Day Shift, 7 AM-3 PM. The NHRCSR reflected current census of 98 that included 10 CNAs (Certified Nursing Aides) with staff to resident ratio of 1 CNA:9.8 Residents. On 11/18/24 at 10:04 AM, during entrance conference, the Licensed Nursing Home Administrator (LNHA) informed S#1 that the census (total number of residents) was 97. S#1 requested for Daily Census (DC) and Daily Staffing Sheets [DSS] (to reflect total number of staff that actually worked). A review of DC and DSS dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, review of the medical record, and review of other facility documentation, it was determined that the facility failed to adequately monitor target behaviors for the use of a psychotropic medication for 1 of 5 residents (Resident #53) reviewed for unnecessary medications. This deficient practice was evidenced by the following: On 11/18/24 at 12:10 PM, the surveyor observed Resident #53 lying in bed with their head of the bed elevated. The resident was alert, oriented, pleasant, and conversant. On 11/19/24 at 11:50 AM, the surveyor reviewed the paper and electronic medical record (EMR) of Resident #53. The admission Record (a summary of important information about the resident) documented that the resident had diagnoses that included but were not limited to, hypertension (high blood pressure), depression, rheumatoid arthritis, and anxiety disorder. A quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 11/05/24, indicated the facility assessed the resident's cognition using a Brief Interview Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-25 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
REPEAT DEFICIENCY Based on observation, interview, and review of pertinent facility documentation it was determined that the facility failed to ensure meals were served at safe and appetizing temperatures for 1 of 4 nursing units (Wing 2), during the lunch meal service on 11/22/24. This deficient practice was evidenced by the following: On 11/18/24 at 12:10 PM, the surveyor observed Resident #53 resting in their room. The resident was alert, oriented and verbally responsive. The resident stated the staff were nice and helpful. The surveyor asked Resident #53 about the food served at the facility. The resident stated that sometimes the food was cold when received. A review of last three months of resident council minutes revealed: In September 2024, residents reported food was not always hot by the time it was served to their room. In October 2024, residents reported coffee not being hot in dining room. A review of grievances from August 2024 to November 2024 included the following: In August 2024, there was one (1) grievance related to resident concern that food was always cold. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY REPEAT DEFICIENCY Based on observation, interview, review of medical records, and other pertinent facility documentation, it was determined that the facility failed to follow appropriate hand hygiene, and use of personal protective equipment (PPE) for 2 of 7 staff (Housekeeper and non-certified Nursing Aide) and follow appropriate infection control practices when performing high contact care activities in an enhanced barrier precaution (EBP) to prevent the potential spread of infection in accordance with the Center for Disease Control and Prevention (CDC) guidelines and facility's policy. This deficient practice was evidenced by the following: According to the CDC Clinical Safety: Hand Hygiene for Healthcare Workers dated 02/27/24 revealed: Healthcare personnel should use an alcohol-based hand rub (ABHR) or wash with soap and water for the following clinical indications: Immediately before touching a patient . Before moving from work on a soiled body site to a clean body site on the same patient . After touching…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-02-27 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and document review, it was determined that the facility failed to ensure sufficient nursing staff was in place to ensure resident's highest practicable well-being was maintained by failing to ensure: a.) appropriate incontinence care was provided for 6 of 6 residents reviewed (Resident #35, #57, #88, #45, #59, #88) on 2 of 4 resident Wings (Wing 1 and Wing 3), b.) residents were provided with nail care and hygiene services for 3 of 5 residents (Resident #57, #45, #88) reviewed on 2 of 4 resident Wings (Wing 1 and Wing 3), and c.) appropriate nursing and related services required for a resident who required assistance with meals for 2 of 5 residents reviewed (Resident #35 and #88), on 2 of 4 resident Wings (Wing 1 and Wing 3) to meet the residents individual needs. This deficient practice has the potential to affect all residents and was evidenced by the following: Refer to: F677 and F689 On 02/08/2023 at 8:50 AM, the surveyor toured the 3rd Wing of the with staff and observed the following: 1. The surveyor entered Resident #35's room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-02-27 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that the facility failed to evaluate the performance of all Certified Nursing Assistants (CNAs) on an annual basis. This deficient practice occurred with 5 of the 5 CNAs whose personnel records were reviewed and was evidenced by the following: On 02/22/2023 at 12:40 PM, the surveyor reviewed the employee files of 5 randomly selected CNAs which were provided by the facility. The surveyor identified the following: CNA #1 had a hire date of 05/04/2015. According to the CNA #1's personnel record, the last documented performance appraisal was 09/22/2020. There were no annual performance reviews conducted within the past year. CNA #2 had a hire date of 02/27/1996. According to the CNA #2's personnel record, the last documented performance appraisal was 09/18/2020. There were no annual performance reviews conducted within the past year. CNA #3 had a hire date of 10/12/2010. According to the CNA #3's personnel record, the last documented performance appraisal was 09/18/2020. There were no annual performance reviews conducted within the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-02-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, it was determined that the facility failed to ensure a.) that the kitchen environment, equipment and resident meal service items were maintained in a clean and sanitary manner, b.) a walk in refrigeration unit maintained appropriate food temperatures, c.) a commercial dishwashing machine was operated within manufactures specifications, d.) food temperatures were consistently monitored, e.) hair restraints were consistently worn, and e.)food items were consistently labeled and dated with a use by date to limit the spread of infection and potential food borne illness. The deficient practice was evidenced by the following: On 02/08/23 at 8:51 AM through 9:25 AM, the surveyor conducted an initial tour of the kitchen. The surveyor observed the [NAME] wearing a surgical mask under his nose and facial hair was protruding out the side of his mask. The [NAME] was not wearing a facial restraint. There were two additional dietary workers in the kitchen who informed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-02-27 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review and review of other pertinent documentation, it was determined that the facility failed to follow facility policy and ensure the implementation of a comprehensive antibiotic stewardship program (ASP). This deficient practice was identified during a review for 3 of 3 months of the facility Infection Control Monthly Line Listing tracking forms (December 2022, January 2023, and February 2023). The deficient practice was evidenced by the following: On 02/08/23 at 11:12 AM during entrance conference, the Licensed Nursing Home Administrator (LNHA) stated that the facility was in a current outbreak of COVID-19. A review of the facility provided line list revealed the outbreak began 10/23/22. On 02/10/23 at 2:48 PM, the ADON IP provided Surveyor #1 with Infection Control Monthly Line Listing forms for December 2022, January 2023, and February 2023 up to 02/10/23. A review of the Infection Control Monthly Line Listing form revealed the following information to be documented: Name; Room #; admit date ; Date onset; HAI (healthcare acquired)/C (community…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-02-27 · tag F0940 — failed to train staff — widespreadDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, it was determined that that facility failed to ensure that contracted facility departments received training and competencies in accordance with the Facility Assessment, and to ensure facility policies and procedures for infection control standards were met. This deficient practice affected 4 of 4 Resident Wings and was evidenced by the following: On 02/08/23 at 11:12 AM, during the facility entrance conference the Licensed Nursing Home Administrator (LNHA) provided a copy of the Facility Assessment Tool (Tool), dated 03/22/22. The Tool revealed staff training/education and competencies, 3.4. Describe the staff training/education and the competencies that are necessary to provide the level and types of support and care needed for your resident population. Include staff certification requirements as applicable. Potential data sources include hiring, education, training, competency instruction, and testing policies. At facility staff members are provided with training and education beginning with the new hire orientation and regular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-27 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to update comprehensive patient-centered care plans for: a.) a resident with suicidal ideation, b.) a resident on a hypotensive medication, and c.) a resident with a diagnosis of pneumonia requiring antibiotics. This deficient practice was identified for 3 of 23 residents (Resident #71, #95, and #26) reviewed for Care Planning (CP) and was evidenced by the following: a.) On 02/09/23 at 8:21 AM, the surveyor observed Resident #71 sitting on the side of the bed reading the newspaper. The surveyor observed the resident's urinary catheter collection bag was not in a privacy bag. At that time, the Registered Nurse (RN) was outside the room in the hallway with the surveyor and stated the resident had behaviors including taking the urinary collection bag out of the privacy bag. A review of the medical records for Resident #71's included an admission Record which revealed the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of other pertinent documentation, it was determined that the facility failed to follow professional standards of clinical practice with respect to a.) medication administration and documentation, b. ) follow the facility's policy/protocol on discarding controlled substances, and c. ) follow standards of clinical practice and executing orders as prescribed by the physician. The deficient practice was identified for 4 of 8 residents during medication pass observation (4 unsampled residents); 1 of 6 residents (Resident #95) reviewed for medication parameters; and 3 of 3 sampled residents reviewed for care (Resident # 315, #88 and Resident #95). The deficient practice was evidenced by the following: Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to provide personal hygiene and provide timely assistance for 6 of 6 residents (Resident #1, #35, #45, #66, #88 and Resident #57) reviewed who required assistance with Activities of Daily Living (ADLs). The deficient practice was evidenced by the following: On 02/08/2023 at 8:50 AM, the surveyor toured the 3rd Wing of the with staff and observed the following: 1.The surveyor entered Resident #35's room with a Certified Nurse Aide (CNA). Resident #35 was observed in bed resting. The CNA informed the resident of the task and the CNA proceeded to turn the resident over. The surveyor, along with the CNA observed that Resident #35 was soaked with urine and was wearing two incontinence briefs. The breakfast tray was noted on the bedside table that was untouched. On 02/08/23 at 09:10 AM, during an interview with the CNA, she stated that the facility was shorthanded. She further added…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-27 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review it was determine that the facility failed to provided meals at acceptable temperatures for 2 of 4 residents interviewed during a resident council meeting and for 4 of 4 items sampled during a test tray observation. The deficient practice was evidenced by the following: On 02/14/23 10:33 AM, a surveyor conducted a resident meeting with four residents, and 2 of 4 residents stated that the food served would sit on the meal trays too long and would then be cold because there were not enough Certified Nurse Aides to give out the meal trays. On 02/15/23 at 11:37 AM to 12:08 PM, the surveyor entered the kitchen and observed the tray line in progress for the lunch meal. The surveyor observed the tray line while next to a Dietary Staff worker (DS #1) who was opposite the Cook. The surveyor selected a hot dog, cheese pizza, puree hot dog and four ounces of milk from the tray line and posted menu. The food temperatures had been recorded by the [NAME] and reviewed by the surveyor which revealed: hot dog 194 degrees Fahrenheit (F), puree hot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-27 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review and review of pertinent documents it was determined that the facility failed to complete and document a thorough investigation regarding bruises of unknown origin sustained on a cognitively impaired resident. This deficient practice occurred for 1 of 1 resident (Resident #92) reviewed for abuse and was evidenced by the following: On 02/14/23 at 8:46 AM, the surveyor observed Resident #92 seated in a chair next to the bed. Resident #92 was alert but unable to answer questions asked by the surveyor. Resident #92 was confused and unable to proceed with the interview. On 02/14/23 at 8:59 AM, the surveyor observed a Certified Nurse Aide (CNA) who was assigned to Resident #92, enter the resident's room with a meal tray. Plastic utensils were observed on the resident's meal tray and the surveyor inquired to the CNA about the plastic utensil use. The CNA stated that she did not know and they don't want [him/her] to hurt [him/herself]. On 02/14/23 at 1:21 PM, the surveyor was in Resident #92's room and observed the Business Office Manager (BOM) enter the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure the facility policy was followed to ensure appropriate care was provided for a resident who required tracheal suctioning for a tracheostomy tube (a surgically inserted tube into the neck to help a person breathe). The deficient practice occurred for 1 of 1 resident reviewed (Resident #57) for tracheostomy care and was evidenced by the following: On 02/13/23 at 10:56 AM, the surveyor attempted to complete an observation of Resident #57. The resident was not in the room, and the staff informed the surveyor that the resident had been transferred to the hospital and was admitted with pneumonia. On 02/23/23 at 9:00 AM, the surveyor reviewed Resident #57's medical record. Record review revealed Resident #57 was readmitted from the hospital on [DATE]. The diagnoses from the readmission included, but was not limited to; acute respiratory failure with hypoxia and COVID-19. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-10-22 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that the facility failed to ensure: a.) the reconciliation, accountability, and notification of the physician for the use of a hand splint in accordance with professional standards of nursing practice. and b.) a resident-designated insulin vial was not shared with another resident during a medication pass observation. This deficient practice was identified for 2 of 18 residents reviewed for professional standards of nursing practice (Resident #20 and Resident #50). Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as casefinding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-10-22 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that the facility failed to ensure that a.) a discontinued medication used to treat high potassium levels in the blood were removed from active inventory and b.) expired over-the-counter stock medications were removed from active inventory from a unit refrigerator, a medication cart and the central supply storage area. This deficient practice was identified for 1 of 3 medication refrigerators (Wing 1), 1 of 2 medication carts (Wing 3) and 1 of 1 central supply storage areas that were inspected. The evidence was as follows: On 10/15/20 at 10:12 AM, two surveyors and the Registered Nurse/Unit Manager (RN/UM) of Wing 1 and 2, inspected the Wing 1 medication refrigerator. The surveyors observed an opened bottle of Acidophilus Probiotic 1 billion unit (a dietary supplement) capsules with an expiration date of 4/2020 in the refrigerator. The RN/UM stated that there were no residents currently on that medication and the expired Acidophilus Probiotic bottle should have been removed and discarded. The RN/UM then took the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-10-22 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of other pertinent facility documents, it was determined that the facility failed to: a.) ensure the appropriate timing and technique of performing hand hygiene while providing care and wound care to a resident to prevent infection for 1 of 2 residents reviewed for pressure ulcers (Resident #56), and b.) surveil/trend their infection rates since July 2020. This deficient practice was evidenced by the following: 1. The surveyor reviewed the facility's Hand Hygiene policy reviewed 11/15/19 which included, that hand hygiene should be performed Before patient care; before an aseptic procedure; after any contact with blood or other body fluids, even if gloves are worn; after patient care; after contact with the patient's environment. Hand hygiene techniques included, To wash hands with soap and water: wet hands with warm (not hot) water, apply soap to hands, and rub hands vigorously outside the stream of water for 20 seconds covering all surfaces of the hands and fingers. Rinse hands with warm water and dry thoroughly with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-10-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to ensure a resident had a.) a call bell placed within reach, and b.) the appropriate call bell for his/her assessed functioning level. This deficient practice was identified for 1 of 18 residents reviewed (Resident #56), and was evidenced by the following: On 10/14/20 at 11:24 AM, the surveyor observed Resident #56 in bed, and the resident's left arm was bent toward the chest and he/she had a hand roll in the left hand. The surveyor observed that the button call bell was wrapped around the left side rail of the bed, hanging toward the floor and out of reach for the resident. The resident informed the surveyor that he/she currently had to communicate a need to the nurse. The surveyor asked the resident about the call bell and the surveyor observed the resident reach with his/her right arm in an attempt to reach the call bell hanging toward the floor on the resident's left side, but the resident was unable to reach it.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-10-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that the facility failed to ensure: a.) infection control procedures were followed while performing tracheostomy care, b.) the resident was assessed for cardiac and respiratory status prior to tracheostomy suctioning in accordance with the physician order, c.) the tracheostomy suction tubing was pre-lubricated to prevented irritation, d.) the physician orders and care plan reflected the resident's current tracheostomy size, and e.) that the resident was explained of the suctioning procedure prior to passing the suctioning catheter. This deficient practice was identified for 1 of 1 residents reviewed with a tracheostomy (Resident #12). The evidence was as follows: On 10/19/20 at 9:25 AM, two surveyors observed Resident #12 in bed, awake and smiling and appeared comfortable. The resident had a tracheostomy (a tube inserted into the anterior neck/windpipe allowing air to enter the lungs), and was receiving humidified supplemental oxygen by way of a trachesotomy collar. Upon closer observation of the tracheostomy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.4 | -0.4 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 5 of 5 | 3.5 | +1.5 vs chain |
The other 183 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 183; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GENESIS OPERATIONS VI LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/02/2015 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GHC HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2011 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/31/2011 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | since 12/01/2012 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | since 02/01/2023 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | since 01/01/2023 |
| SANGITHA, RAVINDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/28/2025 |
| STONER, CHANTE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/28/2025 |
| GENESIS ADMINISTRATIVE SERVICES LLC | Organization | ADP OF THE SNF | — | since 02/01/2001 |
| POWERBACK REHABILITATION LLC | Organization | ADP OF THE SNF | — | since 02/01/2019 |
CMS files one row per role, so the 19 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.
11 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NJ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Jersey Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 315138. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.