Bear Canyon Rehabilitation Center
5123 Juan Tabo Boulevard NE, Albuquerque, NM 87111 · For profit - Corporation · 178 certified beds · (505) 292-3333 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (69) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $167,434 in federal fines (most recent 2025-02-10)
- nursing-staff turnover (70%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.6% | 11.3% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.6% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.5% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 0.9% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 2.4% | 2.0% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.8% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 13.2% | 11.7% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.9% | 14.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 98.3% | 98.7% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.4% | 5.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 8.5% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.1% | 14.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.7% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 79.2% | 86.4% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 20.2% | 22.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 8.6% | 15.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.33 | 1.65 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.39 | 2.81 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 102 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 57.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 54 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.5%CMS range 49.1–69.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 7.4–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 57.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.9%CMS range 3.3–10.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.84 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 178 beds and averages 129.7 residents a day — about 73% occupied, or roughly 48 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.23 hrs/resident/day on weekends vs 3.87 on weekdays — 16% thinner on weekends. RN hours go from 0.49 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 70% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
69 citations, most serious first. The 15 most serious are shown; the remaining 54 are one tap away and print in full.
- Immediate jeopardy · Kcited beforedisputed · IIDR2025-02-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 (R #42) of 3 (R #31, #42 and #58) residents when they failed to monitor R #42 for signs and symptoms of stroke and to treat R #42 with blood thinning medication as ordered. This deficient practice is likely to result in residents experiencing worsened conditions or death. The findings are: A. Record review of R #42's face sheet revealed an admission date of 10/23/24 and included the following diagnoses: - Cerebral palsy (group of conditions that affect movement and posture caused by brain damage before birth), - Muscle weakness, - Lack of coordination, - Difficulty in walking, - Sequelae of cerebral infarction (long term effects and complications that can occur after a stroke), - Reduced mobility, - Peripheral vascular disease (PVD; disorder that causes abnormal narrowing of arteries). B. Record review of R #42's hospital discharge records, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kdisputed · IIDR2025-02-10 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to administer clopidogrel (blood thinning medication used to prevent heart attacks and strokes in persons with heart disease, recent stroke, or blood circulation disease) as ordered by the physician for 1 (R #42) of 3 (R #31, #42 and #58) residents reviewed for medications. This deficient practice is likely to result in a resident failing to obtain maximum wellness or suffer prolonged illness. The findings are: Cross Reference findings from F684. A. Record review of R #42's face sheet revealed an initial admission date of 10/23/24 and included the following diagnoses: - Sequelae of cerebral infarction (long term effects and complications that can occur after a stroke), - Congestive systolic and diastolic heart failure, - Peripheral vascular disease (disorder that causes abnormal narrowing of arteries). B. Record review of R #42's hospital discharge records, dated 10/23/24, revealed the following : - An order for clopidogrel (blood thinning medication)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-01-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: 1. Provide oversight of shower sheets to identify wounds, 2. Accurately document new skin impairments on Skin Checks, 3. Update and implement new preventative measures, treatment, and orders when new skin impairments were identified for 1 (R #1) of 3 (R #1, 2, and 3) residents reviewed for pressure wound injuries. This deficient practice could like result in new pressure injuries, pain, or significant decline in health status. The findings are: A. Record review of R #1's current electronic health record revealed R #1 was admitted to the facility on [DATE] with the following diagnoses: - Polyosteoarthritis [five or more joints have arthritis (a painful inflammation and stiffness of the joints) at the same time], - Age-related osteoporosis (a medical condition in which the bones become brittle and fragile from loss of tissue), - Peripheral autonomic neuropathy (damage to the autonomic nervous system, which controls involuntary body functions such as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-10-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide the required supervision for 1 (R #74) of 3 (R # 9, 74, and 78) residents reviewed when R #74 ate food from another resident's plate that was not within his ordered diet texture. This deficient practice could likely result in R #74 choking, needing to have the Heimlich maneuver (procedure for dislodging an obstruction from a person's windpipe) performed on him, be resuscitated (revived from unconsciousness), suctioned (removal of food) and could potentially cause death if this resident is not closely monitored by staff. The findings are: A. On 10/04/23 at 8:19 am during a random observation, breakfast was served on the 100 unit and two residents sat at a table. One resident (R #74) tried to take food off of resident (R #78) plate. She (R #78) slapped his (R #74) hand. He (R #74) attempted two more times, R #78 stopped him. Approximately five minutes later, R #78 left the table and exited the dining room. R #74 grabbed the bread off…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide quality of care for 1 (R #5) of 3 (R #5, 6, and 7) residents reviewed when they failed to: 1. Identify a change in condition for seven days, 2. Notify the Physician and Power of Attorney (POA; someone to make decisions for you when you are no longer to make them) of the decline, 3. Assess for the cause of the decline and provide treatment, 4. Send the resident to the hospital and waited 15 hours after the request by the POA. This deficient practice likely resulted in further decline for R #5 and a delay in providing life saving treatment. The findings are: A. Record review of R #5's face sheet indicated R #5 was originally admitted to the facility on [DATE] with the following diagnoses: - Multiple sclerosis [a potentially disabling disease of the brain and spinal cord (central nervous system)], - Trigeminal neuralgia (a chronic pain disorder that causes intense pain attacks in your face), - Neuromuscular dysfunction of the bladder (condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-26 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews, the facility failed to provide a safe and homelike environment for all residents on the 600 unit by not maintaining the hallway, including preventing a chair and table from being placed against the handrail and staff storing personal belongings on the chair and table. If the facility fails to maintain a safe and homelike environment, then residents are likely to feel uncomfortable, and existing health issues could worsen.The findings are:A. On 06/25/26 at 3:15 pm, during an observation of the 600 unit, a bedside table with a drink cup, a plate of salad, and a chair with an open tote bag was positioned in the unit hallway in front of the handrail, without facility staff nearby. B. On 06/25/26 at 3:22 pm, during an interview, Registered Nurse (RN) #1 stated the facility staff should never leave items in the hallways, especially open drink containers, food items, purses, bags, or other personal belongings. She stated residents could pick up unattended items or trip on the bedside table and chairs. C. On 06/25/26 at 3:38 pm, during an interview, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-26 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews, the facility failed to safeguard clinical record information by leaving Private Health Information (PHI) regarding residents of the 600-nursing unit, where unauthorized people had ability to access it. If the resident's clinical information is not sufficiently safe guarded, resident's PHI is likely to be viewed by unauthorized residents, visitors, and staff. The findings are: A. On 06/25/26 at 3:15 pm, during an observation of the 600 unit, an unattended bedside table was positioned in the hallway with a computer containing residents' protected health information, including names and room numbers, visible to anyone walking by. B. On 06/25/26 at 3:22 pm, during an interview, Registered Nurse (RN) #1 stated residents' PHI should not be left unattended, because unauthorized individuals could easily access the information. C. On 06/26/26 at 10:13 am, during an interview, the Director of Nursing (DON) stated the unattended computer left open in the 600 unit, with residents' medical records visible and accessible to anyone, should not have been left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to ensure residents were treated with dignity and respect for 2 (R #9 and R #17) of 2 (R #9 and R #17) residents reviewed for resident dignity, when staff failed to:Refrain from using personal cell phones while feeding R #9, who required assistance with eating.Ensure R #17's bed linens were clean and free from urine stains.This deficient practice is likely to result in residents feeling unimportant to facility staff and may increase the risk of choking and infection.The findings are: Staff Cell Phone Use:R #9:A. Record review of the facility's Personal Cell Phone Policy, revision date of 07/01/22, revealed the following: Cell phones and other portable communication devices should never be used in any way that would distract from resident care or customer service. While at work, staff were expected to exercise professional discretion regarding the use of personal cell phones and other electronic communication devices. B. Record review of R #9's care plan, dated 01/17/26, revealed R #9 required staff assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to ensure call lights were accessible and within reach for residents at risk for falls and injury. This failure occurred for 3 (R #3, R #4, and R #5) of 3 (R #3, R #4, and R #5) reviewed and created the potential for accidents, delayed response to resident needs, and injury. The findings are:R # 3AA. Record review of the facility's Call Light Policy dated 07/15/25 revealed staff will ensure call lights are within reach of the patient and secured as needed.BB. Record review of R #3's facesheet revealed R #3 was admitted to the facility on [DATE] with diagnosis: Repeated falls, Difficulty in walking, Muscle waste (reduction in the power exerted by muscles) and atrophy (partial or complete wasting away of a part of the body), Hemiplegia (paralysis of the arm, leg, and trunk on the same side of the body) and Hemiparesis (weakness on one side of the body) following cerebral infraction affection right dominant side.CC. On 12/17/25 at 12:25 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation and interview, the facility failed to ensure medications were stored securely when a medication cart remained unlocked and unattended on the 500 Hall. This failure created the potential for unauthorized access to medications, including controlled substances, for 1 of 1 medication carts observed.The findings are:A. Record review of the facility's Medication Storage and Security Policy, revised January 2025, revealed the facility requires all medications to be kept secured at all times. The policy states medication carts must remain locked when not in the direct possession of licensed staff, and controlled substances must be stored in a separately locked, permanently affixed compartment. The policy further states staff must ensure medications are protected from unauthorized access by residents, visitors, or staff.B. On 12/18/25 at 8:06 a.m., observation of the 500 Hall revealed a medication cart positioned in the hallway with the drawers unlocked and the nursing computer left open with the medication administration record (MAR). No staff were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a record review and interviews, the facility failed to update physician's orders for 1 (R #1) of 1 (R #1) resident who received supplemental oxygen, when the resident required a greater oxygen flow rate. If staff fail to update the physician's orders, then the resident may not receive the services for optimum health. The findings are: A. Record review of R #1's face sheet revealed an admission date of 06/06/25 with the following diagnoses:- Chronic obstructive pulmonary disease (COPD; lung disease)- Acute and chronic respiratory failures with hypercapnia (an excessive amount of carbon dioxide in the blood),- Hypoxia (a low level of oxygen in the blood).B. Record review of R #1's physician orders, dated 06/06/25, revealed an active order to titrate oxygen between 1 to 5 liters per minute (L/min) to maintain oxygen saturation between 88% and 92%.C. Record review of R #1's oxygen vitals log, dated 05/06/25 through 06/11/25, revealed the following:-On 05/17/25 at 12:55 p.m., the oxygen flow rate was 6 L/mi. -On 05/17/25 at 7:43 p.m., the oxygen flow rate was 6 L/min.-On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-17 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide activities of daily living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating) assistance for showering for 1 (R #1) of 1 (R #1) residents reviewed for ADL care. This deficient practice could likely to affect the dignity and health of the residents. The findings are: A. Record review of R #1's face sheet revealed R #1 was admitted to the facility on [DATE], with the following diagnosis: 1. Chronic Obstructive Pulmonary Disease (COPD; is an ongoing lung condition caused by damage to the lungs), 2. Syncope workup (a loss of consciousness and muscle strength characterized by a fast onset, short duration, and spontaneous recovery. It is caused by a decrease in blood flow to the brain, typically from low blood pressure), 3. Severe sepsis, (infection with systemic manifestations of sepsis along with sepsis-related tissue hypoperfusion or organ dysfunction), 4. Acute chronic hypoxic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to maintain proper infection prevention practices, when staff did not assure: -Cats in the Memory Care Unit were not defecating (discharging feces [bodily waste discharged through the anus] from the body) in the resident's room. -Cats not having trimmed or nail covers. These deficient practices could likely result in the spread of infectious agents (viruses and bacteria) to the residents. The findings are: A. On 04/01/25 at 9:00 AM, during observation of the Memory Care Unit revealed the following: - The facility has two domestic feline cats. One cat was walking out of a resident's room, while the second cat was seen sleeping on a chair in the hallway. - The cat crate was next to the TV in the family room. - A litter box was behind the recliner chair in the family room. B. On 04/01/25 at 9:05 AM, during observation of the Memory Care Unit rooms revealed the following: - room [ROOM NUMBER]B: Dried cat feces was on the floor beside the bed. - room [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the facility was free of accident hazards for 19 (R #1-19) of 19 (R #1-19) when the facility failed to ensure no sprinkler above the ground courtyard area could cause a trip hazard. This deficient practice could likely results in a resident falling, putting them at serious risk of adverse outcomes. The findings are: A. On 04/01/25 at 3:00 pm, during an observation of the memory care unit courtyard revealed an unnamed person was walking in the courtyard area of the memory care unit while walking toward the gate, walking away from the building to check to see if the gate was unlocked. The unnamed person tripped over a lawn sprinkler head that was sticking out of the ground approximately 6 inches. B. On 04/03/25 at 10:18 am, during an interview with the Administrator, she stated that if a lawn sprinkler in the courtyard is above ground measuring approximately 6 inches, it is not ideal, but she is unaware of any incidents that have occurred because of it. The Administrator stated that on the same outside courtyard where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain proper infection prevention measures by having: - The oxygen cannula (a medical device that provides supplemental oxygen) on the ground. -Unbagged oxygen cannula wrapped around back wheelchair handle. Failure to adhere to an infection control program could likely spread infections and illness to all residents of the memory care unit. The findings are: A. On 04/01/25 at 9:05 AM, during observation of the Memory Care Unit rooms revealed the following: -room [ROOM NUMBER]A: An unused nasal cannula connected to an oxygen concentrator (a device that concentrates the oxygen from a gas supply) lay on the floor underneath a pair of shoes. While in the room, the cat walked across the nasal cannula. -room [ROOM NUMBER]A: An unused nasal cannula was on the floor next to the bed, connected to an oxygen concentrator. B. On 04/01/25 at 10:00 AM, during an observation of the dining/activities room, R #3 sat in her wheelchair and wrapped an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · E2025-02-10 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure Certified Nurse Aides (CNAs) received the required in-service training of at least 12 hours per year for 4 (CNAs #4, #5, #6, and #7) of 5 (CNAs #3, #4, #5, #6, and #7) CNAs randomly reviewed for required in-service training. This deficient practice is likely to result in the nurses aides not receiving the necessary training to meet the care needs of the residents. The findings are: A. Record review of the facility's employee training transcripts, dated 01/01/24 through 12/31/24, revealed the following: - CNA #4 completed 6.33 hours of training. - CNA #5 completed 6.30 hours of training. - CNA #6 completed 1.22 hours of training. - CNA #7 completed 1.38 hours of training. B. On 02/06/25 at 10:56 am, during an interview with the Director of Nursing (DON), the DON stated CNA #4, CNA #5, CNA #6, and CNA #7 did not have any other trainings during the last 12 months. She stated she was aware the CNAs did not meet the annual 12 hour training requirement.
- Potential for harm · D2025-02-10 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents or their guardians were aware of what medications they received and understood the reasons, risks, and benefits of the medications for 1 (R #70) of 3 (R #31, R #58 and R #70) residents reviewed for unnecessary medications. If the residents or their guardians are not informed of the risks and benefits of the medication, they are not able to make informed decisions. The findings are: A. Record review of R #70's physician's orders revealed the following: - An order for buspirone HCI oral tablet (antianxiety medication), 5 milligrams (mg.) Give one tablet by mouth two times a day for anxiety/depression. Start date: 07/13/24. - An order for citalopram hydrobromide oral tablet (antidepressant medication) 10 mg. Give two tablets by mouth one time a day for depression, crying, wandering into other resident rooms, inability to redirect, hitting staff, and screaming. Start date: 01/11/24. B. Record review of R #70's medical record revealed the record did not contain a consent form from the resident/responsible party…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the resident's current advance directive (a document which provides an individual's wishes for emergency and lifesaving care) was properly documented for 1 (R #16) of 1 (R #16) resident reviewed for advance directives. This deficient practice is likely to cause confusion and delay potentially lifesaving procedures. The findings are: A. Record review of R #16's face sheet revealed R #16 was admitted into the facility on [DATE]. B. Record review of R #16's facesheet, dated [DATE], revealed R #16's advanced directive was Full Code (desired life saving procedures, such ascardiopulmonary resuscitation (CPR)). C. Record review of R #16's physician orders, dated [DATE], revealed R #16 chose Do Not Resuscitate [DNR; does not want to have CPR attempted on them if their heart or breathing stops] for her advanced directive code status. D. On [DATE] at 1:05 PM during an interview with the Director of Nursing (DON), she stated R #16's code status should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ddisputed · IIDR2025-02-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure accuracy of the Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) for 1(R #42) of 3 (R #31, R #42 and R #58) residents reviewed for accuracy of assessments. If the MDS assessment is inaccurate, then residents are likely to not receive the services they need. The findings are: A. Record review of R #42's face sheet, dated 10/23/24, revealed an initial admission with the following diagnoses: - Cerebral palsy (group of conditions that affect movement, and posture caused by brain damage before birth), - Muscle weakness, - Lack of coordination, - Difficulty in walking, - Sequelae of cerebral infarction (long term effects and complications that can occur after a stroke), - Iron insufficiency anemia (when there is not enough iron in the blood), - Reduced mobility, - Peripheral vascular disease (PVD; disorder that causes abnormal narrowing of arteries). B. Record review of R #42's hospital discharge orders,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IIDR2025-02-10 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to create an accurate Baseline Care Plan (minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) for 1 (R #42) of 3 (R #31, R #42 and R #58) residents reviewed for Baseline Care Plans. This deficient practice could likely result in a decline in the residents' health due to staff not being aware of the residents' needs and residents not able to attain or maintain their highest practical level of well-being. The findings are: A. Record review of R #42's face sheet, dated 10/23/24, revealed an initial admission with the following diagnoses: - Cerebral palsy (group of conditions that affect movement, and posture caused by brain damage before birth), - Muscle weakness, - Lack of coordination, - Difficulty in walking, - Sequelae of cerebral infarction (long term effects and complications that can occur after a stroke), - Abnormalities of gait and mobility, - Reduced mobility - Iron deficiency anemia (low iron levels in the blood), - Peripheral vascular disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-10 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete staff competencies for 2 (Certified Nursing Assistants (CNA) #6, and CNA #7) of 5 (CNA #4, CNA #5, CNA #6, CNA #7, and CNA #8) CNAs sampled for annual training. This deficient practice could likely result in staff being undertrained and providing inadequate care. The findings are: A. Record review of the facility's employee competencies revealed CNA #6 and CNA #7 did not have a competency assessment (an evaluation of skills, knowledge, and core abilities required for fulfilling job duties) completed during the last twelve months. B. On 02/06/25 at 10:56 am, during an interview with the Director of Nursing (DON), she stated she did not have any documentation to show competency assessments were completed for CNA #6 and CNA #7 during the last twelve months. C. On 02/06/25 at 11:32 am, during an interview with the Educator, she stated staff competency assessments should be completed yearly in order to identify what trainings staff need. She could not state if all of the staff had a competency assessment completed in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-10 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the resident's medication regimen was free from unnecessary medications for 1 (R #104) of 1 (R #104) residents, when the attending physician: - Did not provide clinical basis when he disagreed with the facility's pharmacist consultant's recommendation on R #104's Medication Regimen Review (MMR), - Did not document in R #104's medical record the action he took to address the recommended medication dose reduction. This deficient practice is likely to cause R #104's medication regimen to not be properly evaluated resulting in a possible over medication. The findings are: A. Record review of R #104's face sheet, dated 09/17/24, revealed R #104 was under psychiatric care (branch of medicine focused on the diagnosis, treatment, and prevention of mental, emotional, and behavioral disorders.) B. Record review of R #104's physician orders revealed the following: - On 09/13/24, R #104's psychiatrist entered an order for quetiapine (an antipsychotic medication) 12.5 milligrams (mg) twice daily for depression (a mood disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the resident medication regimen was free from unnecessary medications for 1 (R #104) of 1 (R #104) resident, when R #104's hospice physician ordered an as needed (PRN) antipsychotic (a class of drugs that treat psychotic symptoms and disorders) medication without a 14 day stop date. This deficient practice is likely to cause R #104's medication regimen to not be properly evaluated and result in a possible over medication. The findings are: A. Record review of R #104's face sheet, dated 09/26/24, revealed R #104 was under hospice care. B. Record review of R #104's Hospice Physician order, dated 01/14/25, revealed an order to give haloperidol (antipsychotic medication) 2 milligrams (mg) every six hours PRN for agitation (a feeling of irritability, mental distress or severe restlessness). The hospice physician entered the stop date as indefinite. C. Record Review of R #104's Medication Regimen Review (MMR), dated 01/16/25, revealed the following: - The facility's Pharmacist Consultant recommended an evaluation of R…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure nurses and Certified Medication Aids (CMAs) dated opened insulin glargine (a medication prescribed to help the body turn food into energy and manage blood sugar levels) pens and discarded glargine pens within 28 days of opening for 1 (R #19) of 1 (R #19) resident and to ensure medication carts were locked when unattended. These deficient practices are likely to result in R #19 receiving medications that are less effective or expired and is likely to negatively impact the health of residents on the 200 unit if they were to ingest (swallow) medications not intended for them. The findings for medication storage are: A. Record review of R #19's physician orders, dated 02/04/25, revealed R #19 received insulin glargine. B. Record review of the manufacturer's instructions for insulin glargine pens, dated 08/2022, revealed staff must throw away all opened pens after 28 days of first use, even if there was insulin left in the pen. C. On 02/04/25 at 1:47 pm, during an observation of the 600-hall medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide activities of daily living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating) assistance for baths and showers for 1 (R #1) of 1 (R #1) residents reviewed for ADL care. This deficient practice is likely to negatively affect the dignity and health of the residents. The findings are: A. Record review of R #1's face sheet revealed R #1 was admitted into the facility on [DATE] and discharged on 10/17/24. B. Record review of R #1's Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) indicated R #1 was dependent on staff assistance for showers. C. Record review of the facility's shower logs revealed the record did not contain shower sheets for R #1 for the months of September and October, 2024. D. On 11/14/24 at 9:35 am, during an interview, R #1's daughter stated R #1 had a series of falls at home and ended up in the trauma intensive care for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to notify the family member/Power of Attorney (POA; a power of attorney grants, in writing, a particular agent the power to make healthcare decisions on another's behalf) for 1 (R #5) of 3 (R #5, #6 and #7) residents when a resident began to decline, consistently refuse medications, and was not eating or drinking. If the facility is not notifying the resident's POA when the resident has a change of condition, then the POA is unable to make decisions related to treatment and advocate for the resident's care. The findings are: A. Record review of a nursing progress note for R #5, dated 06/11/24, indicated the resident refused all the medications, and she kept saying, I don't want it. The resident put her hands against her face/mouth and pushed away the medications when when staff attempted to administered them. B. Record review of a nursing progress note for R #5, dated 06/11/24, revealed the facility nurse (unidentified) spoke with the hospice nurse and informed the hopsice nurse that R #5 spat out medications and experienced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to provide adequate supervision for 1 (R #1) of 3 (R #1-3) residents reviewed for elopement (when a resident leaves the facility without the knowledge of the staff) risk when R #1 was not adequately assessed for risk for elopement. If the facility fails to properly assess and supervise residents then serious injury is likely to occur. The findings are: A. Record review of R #1's hospital Discharge summary, dated [DATE], revealed R #1 was admitted to hospital and treated for a broken leg. He was also treated for a urinary tract infection, and he had symptoms of alcohol withdrawal which was treated with benzodiazepines (anti-anxiety medication) and vitamins. At the time of hospital discharge (01/09/24), R #1 walked with assistance. B. Record review of R #1's face sheet identified R #1 was admitted to the facility on [DATE]. B. Record review of R #1's Elopement Risk Assessment, dated 01/10/24, revealed R #1 ambulated (walked) or self-propelled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-22 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to develop a comprehensive care plan for 2 (R #3 and R #6) of 4 (R #3, #5, #6, and #7) residents sampled for Foley catheters (a flexible tube inserted into the bladder and anchored by a balloon to allow the free flow of urine into an attached bag). This deficient practice could likely result in residents not receiving the care they need for maintaining good catheter care. The findings are: A. Record review of the face sheet for R #3 indicated the following: R #3 was admitted on [DATE] with a diagnosis of urinary tract infection (UTI), acute and chronic respiratory failure with hypoxia (serious condition that affects the oxygen levels in the blood and can damage vital organs), sepsis (a serious condition in which the body responds improperly to an infection), pneumonia (inflammatory/infection of the lungs), feeding tube (medical device to provide nutrition to people who cannot obtain nutrition by mouth) and cellulitis (serious bacterial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-22 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to meet professional standards of quality by not maintaining accurate weights for 3 (R #3, #6 and #9) of 3 (R #3, #6 and #9) residents sampled for feeding tubes (medical device used to provide nutrition) and nutrition. This deficient practice could likely result in resident nutrition or urinary retention not to be accurately assessed, causing a potential in unidentified medical issues or weight gain or weight loss. The findings are: Resident #3 A. Record review of the face sheet in the medical record for R#3 indicated resident was admitted on [DATE] with a feeding tube. B. Record review of the physician orders dated 10/24/23 indicated the following: weigh every day shift every Wednesday for four (4) weeks and every day shift for one (1) month starting on the 1st for five (5) days. C. Record review of the weights log in the medical record, dated 10/24/23 revealed that R #3 was admitted to the facility weighing 207.0 pounds. Resident was weighed again on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-22 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed provide quality care for Foley Catheters (a flexible tube inserted into the bladder and anchored by a balloon to allow the free flow of urine into an attached bag) for 3 (R #3, #6, and #7) of 4 (R #3, #5, #6, and #7) residents by not: 1. Monitoring for urinary outputs for R #3 to be able to identify urinary retention. 2. Emptying the catheter bag timely for R #6. 3. Not ensuring that a Foley catheter was hung in the right position so that urine could drain freely when R #7 was placed in his wheelchair. These deficient practices could likely result in a resident's catheter backing up and causing a (UTI) urinary tract infections (an infection in any part of the urinary system), and other disease; and by not monitoring urine output this could likely result in more serious medical issue such as urinary retention (difficulty urinating and emptying the bladder) to go unidentified. The findings are: Resident #3 A. Record review of the face sheet for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-13 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to provide sufficient nursing staff to: 1. Assist residents in getting dressed to go eat in the dining room; 2. Assist residents to shower and; 3. Provide formal/structured restorative nursing services. These deficient practices may affect all 140 residents listed on the census that was provided by the facility on 10/04/23 as it could likely result in 1. Residents feeling frustrated as they cannot honor their preference of eating in the dining room; 2. Residents feeling uncomfortable as they cannot bath on a regular basis; and 3. Residents experiencing poor quality of life due to not receiving restorative needs/services and having to wait for care while restorative services were being provided to others. The findings are: Dining findings: A. On 10/04/23 at 12:28 pm, during a lunch observation, a total of eight (8) residents attended lunch in the dining room. B. On 10/05/23 at 8:28 am, during an interview, R #85 explained We [residents] were not going to the dining room because they [staff] couldn't serve us.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-13 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to: 1. Ensure that opened and accessed (has been opened and used) insulin flex pens were dated as to when they were initially opened by nursing staff. 2. Ensure that expired medications were not stored with unexpired medications. 3. Ensure that expired supplies were not stored with unexpired supplies in the storage room. 4. Document the daily medication refrigerator internal temperatures and daily medication storage room temperatures. These deficient practices are likely to result in 144 residents that were identified on the census list provided by the Centers Executive Director (CNE) on 10/04/23, to receive expired or improperly temperature-controlled medications that have either lost their potency, or effectiveness. The Findings are: Findings related to Insulin flex pen: A. On 10/04/23 at 8:09 am, an observation of the 300-hall medication cart revealed: 1. One Insulin Glargine (a long-acting type of insulin) flex pen (prefilled with insulin you do not have to load it) for R #10. This flex pen showed there were 180 units left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to: 1. Discard fresh produce that was older than seven (7) days; 2. Document a date on prepared food; 3. Place a splash guard on the bottom shelf of a wire rack; 4. Measure the temperature of prepped food before serving. These deficient practices have the potential to affect all 144 residents listed on the census that was provided by the facility on 10/04/23. This deficient practice could likely lead to a forborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) in residents if food and equipment are not being stored properly. The findings are: A. On 10/04/23 at 8:06 am, during an initial tour of the kitchen, revealed the following: -Walk-in fridge: 1. Mushrooms- receive date 09/18/23, observed to be dark and slimy 2. Jalapenos- receive date 09/13/23, observed to have black spots 3. Meat sauce- not dated 4. Pork roast- not dated -Food prep area: 1. Pots and pans stored on bottom rack of shelving unit without a splash guard on bottom rack B. On 10/04/23 at 8:26 am, during an interview,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-13 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to maintain proper infection prevention measures by: 1. Performing hand hygiene between residents. This deficient practice could likely result in the spread of infectious agents (viruses and bacteria) between the residents all 144 as produced on 10/04/23 by the Center Executive Director, and/or staff. The findings are: Findings for performing hand hygiene A. Record review of the facility's policy on infection control hand hygiene titled, Hand Hygiene, revised date 05/01/23, revealed, Adherence to hand hygiene practices is maintained by all Center personnel. Purpose: To improve hand hygiene and reduce transmission of pathogenic microorganisms (bacterium, virus, or other microorganisms). Process:1. Perform hand hygiene. 1.1 Before patient/resident (hereinafter patient) care; 1.4 After patient care; 1.5 After contact with the patient's environment. B. On 10/11/23 at 7:44 am, during an observation of Licensed Practical Nurse (LPN) #4, she failed to perform hand hygiene prior to putting on gloves to give an injection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-13 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, the facility failed to ensure staff implemented a comprehensive antibiotic stewardship program (The effort to measure and improve how antibiotics are prescribed by clinicians and used by patients. Improving antibiotic prescribing and use is critical to effectively treat infections, protect patients from harms caused by unnecessary antibiotic use, and combat antibiotic resistance). This deficient practice has the potential to affect all of the 144 residents identified on the census provided by the Executive Director (ED) on 10/04/23, and who might be placed on antibiotics, which could result in the inappropriate use of antibiotics and can lead to resistance of a multi-drug resistant organism. These findings are: A. On 10/05/23 at 12:13 pm, during an interview, the Director of Nursing (DON) stated the previous Infection Preventionist (IP) left the position on 09/29/23, and she was taking over the responsibilities until their replacement started. The DON stated she could not provide the antibiotic stewardship program documentation and folders, because she did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-13 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview the facility failed to have a qualified, trained, or Certified Infection Preventionist. This deficient practice could likely to affect all 144 residents identified on the census provided by the Director of Nursing (DON) on 10/04/23. This deficient practice could likely result in residents being at greater risk of infectious disease. The findings are: A. On 10/05/23 at 12:13 pm, during an interview, Director of Nursing (DON) stated the last IP left the job on 09/29/23, and she was currently the IP. The DON said she did not have a current IP certification/license and neither did anyone else currently employed at the facility.
- Potential for harm · E2023-10-13 · tag F0554 — patternAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to have the Interdisciplinary Team (IDT consists of a team professionals of various roles within the facility who review and determine resident needs and abilities) determine if residents could self-administer medication for 3 (R #15, R #43 and R #87) of 3 (R #15, R #43 and R #87) residents reviewed. If the facility is not assessing the residents to determine if a resident is capable of self-administering medications, then this deficient practice is likely to result in residents self-administering medications inappropriately and or incorrectly, likely causing harm. The findings are: Findings for R #43: A. On 10/04/23 at 11:20 am, during an observation in R #43's room revealed an inhaler Wixela (used to treat asthma) with 26 puffs left. R #43 refused to answer any questions regarding the inhaler on his bedside table. B. Record review of R #43's Physicians orders revealed R #43 did not have an order to self-administer Wixela medication. Findings for R #87 C. On 10/05/23 at 9: 08 am, during an observation in R #87's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-13 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to promote resident self determination through support of resident choice for 9 (R #s 2, 3, 20, 58, 85, 86, 94, 98, and 139) of 9 (R #s 2, 3, 20, 58, 85, 86, 94, 98, and 139) residents reviewed for preferences as indicated by: 1. Not having the dining room open for all three meals and 2. Not allowing a family member/Power of Attorney (POA) to make decisions about her husbands care. These deficient practices have the potential to affect residents who want to eat in the dining room and didn't allow the family member/POA to make decisions about her loved ones care. The findings are: Dining Services: A. On 10/04/23 at 8:06 am, during a breakfast observation, residents did not attend meal service in the dinning room. B. 10/04/23 at 8:26 am, during an interview, the Dietary Manager explained that lunch was the only meal where residents ate in the dining room. C. On 10/04/23 at 12:28 pm, during a lunch observation, a total of eight (8) unidentified residents attended meal service in the dining room. D. On 10/05/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-13 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: 1. Update the EHR (Electronic Health Record) to match MOST forms (Medical Orders for Scope of Treatment- a type of advanced directive that indicates what type of care an individual would like to receive in the event that their heart stops beating) and; 2. Obtain an advanced directive (a written document indicating end-of-life preferences that are to be referred to if the individual becomes incapacitated (unable to make decisions on their own) for 6 (R #'s 13, 15, 27, 32, 39, and 242) of 6 (R #'s 13, 15, 27, 32, 39, and 242) residents reviewed for advanced directives. These deficient practices could likely result in a resident's wishes not being honored. Findings for R #13 A. Record review of R #13's MOST form, dated [DATE], indicated that R #13 to receive CPR (Cardiopulmonary Resuscitation - an emergency lifesaving procedure performed when the heart stops beating). B. Record review of R #13's dash board (header of EHR that constantly displays…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-13 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop an accurate and implement a comprehensive person-centered care plan for 4 (R #15, R #74, R #114, R #242) of 4 (R #15, R #74, R #114, R #242) residents reviewed for Comprehensive Care Plans. Failure to develop a person-centered care plan could likely result in staff's failure to understand the needs, preferences, and treatments for residents to achieve their highest level of well-being. The findings are: R #15 A. Record review of R #15's Physician's Orders, dated 07/10/23, revealed oxygen at 2 liters per minute via nasal cannula (device to deliver air into the nose) continuously. B. Record review of R #15's care plan, dated 07/14/23, revealed staff did not careplan his oxygen. Findings for R #114 C. Record review of R #114's Electronic Health Record (EHR) revealed R #114 was admitted to the facility on [DATE]. D. Record review of R #114's physician orders revealed the following: 1. Physician order, dated 09/22/23, escitalopram Oxalate (a type of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-13 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide care plan meetings on a quarterly basis for 2 (R #39 and R #85) of 2 (R #39 and R #85) residents reviewed for care plan meetings. This deficient practice could likely result in the lack of input from a resident regarding their care interventions and preferences. The findings are: Findings for R #39 A. On 10/04/23 at 3:16 pm, during an interview, R #39 confirmed he has not recently had a care plan meeting but would like to attend when invited. B. Record review of R #39's Electronic Health Record (EHR) revealed R #39 was admitted to the facility on [DATE]. C. Record review of R #39's MDS (Minimum Data Set- a collection of data that represents a resident's level of function and type of care provided), revealed quarterly assessments occurred on the following dates: 12/30/22, 03/30/23, 06/27/23, and 09/25/23. D. Record review of R #39's EHR revealed care plan meetings occurred on the following dates: 10/19/22 and 04/05/23. Findings for R #85 E. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to meet professional standards of care for 2 (R #15 and R #118) of 3 (R #15 and R #118) residents reviewed for respiratory care by: 1. Not properly dating the oxygen tubing and not dating the humidifier bottle (bottle of water that provides water to the oxygen to prevent the air from being too dry) for residents; These deficient practices could likely lead to respiratory infections by the oxygen tubing becoming clogged due to condensation (process where water vapor becomes liquid) or becoming dirty leading to the reduced flow of oxygen. The findings are: A. Record review of Genesis Healthcare Oxygen NC (nasal cannula - a small, flexible tubing that contains two open prongs that sit just inside the nostrils of the nose that delivers oxygen from the oxygen source) policy revised on 08/07/2023 states the following: Replace nasal cannula set up (NC and oxygen tubing) every seven days and note the date and time the oxygen was started. R #15: B. Record review of R #15's physician orders, dated 07/10/23, revealed R #15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-13 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to inquire about daily meal preferences for 6 (R #'s 2, 18, 26, 32, 68, and 85) of 6 (R #'s 2, 18, 26, 32, 68, and 85) residents reviewed for meal satisfaction. This deficient practice could likely result in residents feeling frustrated as they cannot make their own choice about their meal preference for the day. The findings are: A. On 10/04/23 at 11:29 am, during an interview, R #26 stated, The food is ok. I eat what they feed me. It doesn't matter. I don't get choices, they just feed me whatever they want. I don't have any choice. We used to get a menu with choices, but that stopped. B. On 10/04/23 at 11:38 am, during an interview, R #68 stated, Yes, the food is ok. They don't give me a choice. Sometimes if we don't like it, we get a peanut butter sandwich. We have to eat what they bring. C. On 10/04/23 12:11 pm, during an observation, R #32's tray arrived in her room with a turkey sandwich on wheat bread, ice cream, and a bag of chips. D. On 10/04/23 12:11 pm, during an interview, R #32 stated They never…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed to ensure for 1 (R #104) of 1 (R #104) resident reviewed for dignity was not shaved as frequently as R #104 would like. This deficient practice could likely have caused the resident to not maintain her shaving preference. The findings are: A. On 10/04/23 at 7:45 am, observation was made of R #104 with very long chin hairs. B. On 10/05/23 at 7:58 am, observation of breakfast on the 100 unit revealed R #104 was in the same clothes as yesterday (10/04/23) and had very long chin hairs. C. On 10/05/23 at 8:42 am, during an interview, R #104 was asked if she would like to have her chin hair/whiskers shaved? R #104 indicated by touching her chin and stated that she would like for them to be gone. D. On 10/06/23 at 11:15 am, during an interview, Certified Nursing Assistant (CNA) #13 stated she gave R #104 a shower today but couldn't find a razor so R #104 didn't get shaved.
- Potential for harm · Dcited before2023-10-13 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to notify facility management (Center Executive Director (CED) and Director of Nursing (DON)), the facility physician, and the representative/Power of Attorney (POA) of a resident not returning to the facility after not returning from an offsite visit for 1 (R #141) of 1 (R #141) resident looked at for discharge. This deficient practice resulted in R #141 being discharged Aganist Medical Advice (AMA) with no information or follow up from the facility. The findings are: R #141 A. Record review of a nursing progress note dated 07/15/23 revealed that R #141 was oriented to person, place and time. B. Record review of the nursing progress notes, dated 07/31/23 at 17:21 (5:21 pm), revealed R #141 left out on pass and signed out at front desk. C. Record review of the resident's EHR indicated staff did not document the following when R #141 did not return to the facility: - Notification to the facility physician or on-call physician services. - Notification of the Center Executive Director (CED) or the Director of Nursing (DON). -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to provide a safe, functional, and comfortable environment for 1 (R #118) of 1 (R #118) resident, as identified by the facility census provided by the Administrator on 10/04/23, by failing to maintain and repair a curtain railing system (a metal rail that is attached to the ceiling and allows a curtain give a patient privacy). This deficient practice is likely to affect their safety and psychosocial well being. The findings are: A. On 10/04/23 at 12:00 pm, while observing R #118's room, the curtain railing system was hanging from the ceiling tiles and three screws were not attached. The unattached screws caused 18 inches of the railing system to hang from the ceiling. B. On 10/04/23 at 12:00 pm, during an interview, R #118, stated the curtain railing has been hanging from the ceiling for a few weeks.
- Potential for harm · D2023-10-13 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to provide an ongoing activity program to meet the resident's interests and support residents' psychosocial well-being for 1 (R #68) of 1 (R #68) resident reviewed for activities and during random observation. If the facility is not providing engaging activities to residents, then residents are at risk of boredom, depression, and decrease in actitivies that are important. The findings are Findings for R #68 A. On 10/04/23 at 2:18 pm, during an interview, R #68 stated, I want to go out and be outside, and I haven't been out in about a year. I just stay in my room. I do nothing. No one brings me anything, and I can't get out of bed myself. B. On 10/06/23 at 10:30 am, during an observation of R #68, she laid in bed. The resident stated she did not get to go outside. C. Record review of R #68's care plan, dated 8/09/22, identified: 1. Invite and encourage participation to activity of interest such as: Bingo/Uno games, Nail Care, Exercise, Time Outdoors, Pet Program, and a Tea Party (likes [NAME] Tea). 2. Invite to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide quality care for 1 (R #6) of 1 (R #6) resident due to the facility not fixing or replacing the resident's wheelchair. This deficient practice could likely result in the resident not getting out of bed per her preference. The findings are: A. Record review of the nursing progress notes, dated 05/17/23, indicated the nurse and maintenance director went to look at resident's (R #6) wheel chair to see what could be done for fall/tipping prevention. Maintenance director stated that they could lower the back of the wheelchair wheels so the resident would be sitting slightly further back in wc (wheelchair). Resident was ok with trying this intervention. Resident stated, Anything you can do to help. Resident was pleased with plan of care. B. On 10/04/23 at 9:56 am, during an interview, R #6 stated her wheelchair does not fit her. Her feet do not touch the ground or the leg rests, and she flipped out of the first wheelchair they gave her. C. On 10/13/23 at 11:17 am, during an interview, R #6 stated her wheelchair is still…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-13 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to effectively manage pain for 1 (R #87) of 1 (R #87) residents reviewed for pain by not assessing for pain and providing pain treatment. This deficient practice could likely result in R #87 experiencing a significant (long) period of pain without sufficient relief for pain. The findings are: A. Record review of the R #87's admission record revealed she was admitted to the facility on [DATE] with the following diagnosis: Vertebrogenic Low back Pain (a type of chronic back pain caused by damage to the vertebral endplates), Heredity and Idiopathey Neuropathy (are two types of nerve disorders that affect the peripheral nervous system. Hereditary neuropathy is passed on genetically from parent to child, while idiopathic neuropathy has no apparent cause. Both types can affect the motor, sensory, and autonomic nerves, and cause similar symptoms), Unspecified, Osteoarthritis of knee (is a condition where the cartilage in the knee joint wears away causing pain,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that residents have the right to make treatment decisions based on their individuals needs and understanding for 2 (R #35 and R # 87) of 2 (R #35 and R #87) residents reviewed. This deficient practice could likely result in residents feeling anxious and unsupported and not receiving the treatment and services they need to attain or maintain their highest practicable physical, mental, and psychosocial (the minds ability to adjust and relate the body to its social environment) well-being. The findings are: Findings for R #35 N. Record review of R #35's EHR revealed the record did not contain a Psychotropic Administration Disclosure (a consent form that informs the residents of the risks and benefits of the antipsychotic medication) form. O. Record review of R #35's Physicians orders revealed: 1. Lorazepam (treatment for being anxious), oral tablet, 0.5 MG (milligram). Give 1 tablet by mouth every six (6) hours, as needed for anxiety for 14 days. Observe for restlessness, social withdrawal and isolation, irritability,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: 1. Administer medications as ordered by a physician and; 2. Notify the physician when a medication was not administered. This deficient practice was found to affect 1 (R #85) of 1 (R #85) resident reviewed for medication administration. This deficient practice could likely result in residents not feeling well due to the absence of a regularly administered medication. A. Record review of New Mexico complaint #69179, dated 09/07/23, revealed . they keep running out of her [R #85] meds [medications]. She goes two (2) or three (3) days without because they don't order. One is a blood thinner and the other is for cholesterol B. Record review of the Electronic Health Record (EHR) revealed that R #85 was admitted to the facility on [DATE] with the pertinent diagnoses of unspecified atrial fibrilation (an irregular and often very rapid heart rhythm) and hyperlipidemia (high amounts of fats in the blood). C. Record review of physician orders revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-08-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store and serve food under sanitary conditions by not ensuring: 1. Food items stored in facilities refrigerators were labeled and dated, 2. Expired foods were disposed of, 3. Personal items and Personal Protective Equipment (PPE) were kept separate from food preparation, utensil and dining ware storage areas, and 4. Steeping tea was covered, labeled, and dated. These deficient practices are likely to affect all 118 residents, identified on Resident Census provided by the Center Executive Director on 07/27/22, residing at the home and could likely cause foodborne illnesses in residents if food is not being stored properly and safe food handling practices are not adhered to. The findings are: A. On 07/27/22 at 8:58 AM during an initial brief tour of the facility's kitchen, several personal staff items were observed in the food preparation area. On the overhead ledge of the food preparation tables were a pair of Personal Protection Equipment eye goggles, a phone charger, and personal keys. Observed on the food preparation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-05 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure that a resident was getting in and out of bed according to his preferences for 1 (R #113) of 1 (R #113) resident reviewed for choices. This deficient practice has the potential to prevent residents from attending social and religious activities, maintaining personal hygiene and skin health per their personal preference and could likely result in residents to suffer a decline in their social interactions, enjoying activities, decline in self-esteem and an increase of feelings of helplessness and depression. The findings are: R #113 A. Record review of R #113's face sheet revealed R #113 is diagnosed with the following conditions: paraneoplastic neuromyopathy (when cancer-fighting agents of the immune system also attack parts of the brain, spinal cord, peripheral nerves or muscle) and neuropathy (disease or dysfunction of one or more peripheral nerves, typically causing numbness or weakness); malignant melanoma (when the pigment-producing cells that give color to the skin become cancerous, the most…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-05 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to revise the care plans for 2 (R #33 and 39) of 4 (R #33, 39, 66, and 105 ) residents reviewed for complete care plans. This deficient practice could likely result in the care plan not reflecting the resident's current goals and care needs and the facility not providing the appropriate care and treatment to ensure the resident gains or maintains their highest practicable level of well-being. The findings are: Finding for R #33 A. Record review of face sheet for R #33 revealed R #33 had been admitted on [DATE] with diagnosis that included, Schizophrenia [chronic and severe mental disorder that affects how a person thinks, feels, and behaves] and left above knee amputation. B. Record review of Recreation/Activity Department care plan from her admission date (02/22/20) until 07/27/22, for R #33 revealed, care plan section was initiated on 02/24/20 for the following interventions: a. I prefer to dine in my bedroom b. I like to get up in the morning between 7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-05 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to provide for all the needed hygiene and grooming for 3 (R #'s 33, 86, and 113) of 3 ( R #'s 33, 86, and 113) residents noted to have unclean hair, skin, teeth or overly long finger/toe nails. This deficient practice may likely lead to residents affected feeling uncomfortable as well as put them at increased risk for failing to maintain their optimal levels of well being. The findings are: Findings for R #33: A. Record review of face sheet revealed R #33 was admitted on [DATE] with diagnosis of above the knee amputation on the left side as well as obesity. B. On 07/27/22 at 10:00 am, during observation, R #33's toenails on her right foot are 1 to 1.5 centimeters long. C. On 07/29/22 at 8:32 am, during an interview R #33 revealed that a Podiatrist [doctor who works on feet] needs to come and trim her nails but, that hasn't happened in, a long time. D. On 0729/22 at 8:35 am, during an interview with Certified Nursing Aide (CNA) #3 confirmed R…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-05 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview the facility failed to ensure treatment or services that met that resident's needs in accordance with accepted professional standards for 4 (R #'s 39, 97, 105 and 118) of 4 (R #'s 39, 97, 105 and 118) residents by: 1. The Hospice company lack of communication and documentation to the facility for R #97 2. Not administering timely and documenting accurately medications and nutritional feedings prescribed for R #118. 3. Providing oxygen therapy for residents with no order for the oxygen supplementation as well as failing to change the oxygen tubing and humidifier bottles timely for R #'s 39 and 105. These deficient practices may likely result in residents affected failing to achieve their highest practicable level of well-being. The findings are: Findings for R #118: A. Record review of face sheet revealed R #118 was originally admitted on [DATE] and most recently readmitted on [DATE] with primary diagnosis of quadriplegia [loss of muscle and sometimes sensation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-05 · tag F0685 — patternAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain a process that would allow residents to receive outside appointments timely for 2 (R #'s 8 and 61) of 2 (R #'s 8 and 61) residents who revealed they needed vision services. This deficient practices may likely result in residents not receiving the specialized medical attention needed to address deficits in visual abilities and in failure to maintain or achieve their highest practicable level of well being. The findings are: Findings for R #61: A. Record review of face sheet revealed R #61 was originally admitted on [DATE] and readmitted on [DATE] with a primary diagnosis of, anemia [ lower-than-normal number of red blood cells or quantity of hemoglobin {a protein carried on red blood cells containing iron}] and a secondary diagnosis of, unspecified sequelae [a condition that is a result of a disease] of cerebral infarction [a stroke] . B. On 07/28/22 at 2:15 pm, during an interview with R #61 he revealed, A few weeks ago my right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to monitor and treat pressure ulcers (areas of damaged skin caused by pressure, shear or friction) for 1 (R #121) of 4 (R #s 61, 65, 66, and 121) residents reviewed for pressure ulcers. This deficient practice caused a delay in wound care treatment and could likely have contributed to resident being discharged to the hospital with a possible infection. The findings are: Resident #121 A. Record review of R #121's medical record indicated that R #121 was admitted on [DATE] and was discharged to the hospital on [DATE]. R #121 was admitted with a diagnosis of Anoxic brain damage (brain damage caused by a lack of oxygen to the brain),Tracheotomy (a cut or opening is made in the windpipe (trachea) to assist with breathing), Gastrostomy (procedure in which a gastrostomy tube is placed into your stomach for nutritional support), Pressure ulcers to the sacrum stage 4 (the sore is deep and big skin be black with signs of infection, you may be able to see tendons,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-05 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure that resident's received restorative [a nursing service that often follows rehabilitation services in nursing homes with the goal to maximize function and prevent functional decline in residents dependent on others for certain actions] treatment and services to optimize their well-being for 3 (R #'s 33, 61 and 86) of 5 (R #'s 33, 39, 61, 86 and 118) residents reviewed for restorative services by failing to provide: 1. Assistance to ambulate [walk] for R #61 2. Range of motion for dependent residents for R #'s 33 and 86. This deficient practice may likely result in decreased mobility or a decrease in the function in joints that can cause a loss of independence and sometimes pain for any resident affected. The findings are: Findings for R #61: A. Record review of face sheet for R #61 revealed, R #61 was originally admitted on [DATE] and readmitted on [DATE] with a primary diagnosis of, anemia [lower-than-normal number of red blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain a hazard free environment for 3 (R #'s 26, 72, and 89) of 3 (R #'s 26, 72 and 89) residents reviewed for: 1. Placement of fall mat when R #'s 26 and 72 are out of bed, and 2. Resident positioning in bed and bed height for R #89. These deficient practices could likely result in an increased risk for an avoidable fall The findings are: Findings for R #26: A. On 07/28/22 at 2:08 pm, during an observation, R #26 was observed to be sitting in his wheel chair in his room next to his bed. The fall mat was observed to be on the floor next to his bed. B. Record review of the EHR (Electronic Health Record) revealed that R #26 was admitted to the facility on [DATE] with a pertinent diagnosis of dementia (a chronic or persistent disorder of the mental processes resulting in memory disorders, personality changes, and impaired reasoning) without behavioral disturbance. C. Record review of the Care Plan for R #26 revealed that R #26 requires…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-05 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to provide all care needed to prevent complications with use of Gastrostomy tubes [G-tube, tube through the abdomen wall and into the stomach used for people who cannot swallow safely] for 2 (R #'s 86 and 118) of 3 (R #'s 39, 86 and 118) residents by: 1. Not flushing the G-tube with water to clear contents when nutritional supplement discontinued for multiple hours for 2 (R #'s 86 and 118) 2. Flushing the G-tube with more water than ordered for 1 (R #86) which may likely result in an overfilled stomach and regurgitation [stomach contents being brought back up to the mouth]. These failed practices may likely result in clogged/obstructed gastrostomy tube or resident inhalation [breathing in] of stomach contents into the lungs which can cause Pneumonia [an infection in the lung] . The findings are: A. Record review, in pertinent part of, https://static.abbottnutrition.com/cms-prod/abbottnutrition-2016.com/img/M4619.005%20Tube%20 Feeding%20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-05 · tag F0712 — patternEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a process that would allow each resident the opportunity to have a physician visit for 3 (R #'s 2, 15, and 57) of 3 (R #'s 2, 15, and 57) residents reviewed for frequency of physician visits. This deficient practice could likely result in an undiagnosed illness or an unaddress concerns. The findings are: Findings for R #2: A. On 07/27/22 at 3:35 pm, during an interview, R #2 stated I need to see the doctor B. Record review of the EHR (Electronic Health Record) revealed that R #2 was admitted to the facility on [DATE]. C. Record review of physician notes revealed that R #2 was seen by a physician on the following date for the following reasons: 01/03/22- progress note for wound to upper arm, 05/25/22- progress note for redness in groin area and wound on sacrum. Findings for R #15 D. Record review of the EHR, revealed that R #15 was admitted to the facility on [DATE]. E. Record review of physician notes revealed that R #15 was seen on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-05 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the medication error rate did not exceed 5% by failing to: 1. Give correct medication to R #118 2. Give a short acting muscle relaxant timely to R #118 for 1 (R #118) of 8 (R #'s 36, 39, 86, 103, 110, 118, 220, and 221] residents reviewed for medication administration. This resulted in two errors out of 27 opportunities for error and an error rate of 7.41%. If medications are not administered as ordered, residents are likely to experience an exacerbation [sudden worsening] of symptoms that the medication was ordered for to prevent, relieve, or decrease symptoms. The findings are: A. Record review of face sheet for R #118 revealed he was originally admitted on [DATE] and most recently readmitted on [DATE] with primary diagnosis of quadriplegia [loss of muscle and sometimes sensation in both arm and both legs] and Traumatic Brain Injury (TBI) [head injury causing damage to the brain from some external force]. B. Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-05 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to adhere to a process that would allow residents the ability to communicate for 1 [R #8] of 3 [R #'s 2, 8, and 80] residents reviewed for call light accessibility. This deficient practice could likely result in residents not receiving the help they need or developing feelings of frustration. The findings are: A. On 07/27/22 at 10:25 am, during an interview with R #8, when asked if he is able to reach his call light, he explained No, it is against the wall. I get on the floor to get to the call light button. B. On 07/27/22 at 10:25 am, during an observation, the bed is placed about 12 inches away from the wall. On the wall, above the bed, is an overhead lamp. The overhead lamp has a string attached to it to turn the light on or off. The call light button is attached to the string for the overhead lamp. Both strings hang directly behind the headboard of the bed. C. On 07/28/22 at 10:13 am, during an interview, R #8 stated, Maintenance was in here yesterday working on the light. D. On 07/28/22 at 10:13 am, during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-05 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview the facility failed to ensure a resident was treated with respect and dignity for 1 (R #118) of 1 (R #118) resident reviewed for dignity by not dressing a resident daily. This deficient practice could likely result in the resident becoming depressed, anxious, feeling of hopelessness and lacking self-worth. The findings are: Findings for R #118: A. Record review of R #118's face sheet revealed the following diagnoses for R #118: quadriplegia, C5-C7, incomplete (incomplete paralysis caused by illness or injury that results in the partial or total loss of use of all four limbs and torso, due to spinal cord injury between the fifth and seventh cervical vertebra of the spine) personal history of traumatic brain injury, and major depressive disorder recurrent, mild (a mood disorder that causes a persistent feeling of sadness and loss of interest and is classified by the types of symptoms experienced, their severity, and how often they occur). These diagnoses are not comprehensive and does not include all of R #118's diagnoses. B. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-05 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document in the resident record for 1 (R #120) of 1 (R #120) residents reviewed for available pertinent information about their discharge. This deficient practice could likely cause an unsafe discharge to the resident due to a lack of information or documentation on where the resident discharged to. The findings are: Resident #120 A. Record review of R #120's medical record indicated that R #120 was admitted on [DATE] and discharged on 05/20/22. There is no indication in the medical record if R #120 discharged to the hospital, was discharged AMA (against medical advice), was discharged home, or went to a different facility. B. On 08/01/22 at 1:25 pm, during an interview with the Social Services Director (SSD), she stated that she doesn't know much about R #120. The SSD looked up a note that had been made for R #120 and stated that she wasn't clear, but from a grievance that R #120's wife called about, he likely left AMA, or could have gone to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-05 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a baseline care plan within 48 hours that would provide information about the residents care and needs upon admission for 1 (R #121) of 2 (R #'s 112 and 121) residents reviewed for baseline care plans. This deficient practice could likely result in needed care not being delivered and any resident affected failing to achieve or maintain their highest level of well-being. The findings are: Resident #121 A. Record review of R #121's medical record indicated that R #121 was admitted on [DATE] and was discharged to the hospital on [DATE]. R #121 was admitted with diagnosis of Anoxic brain damage (brain damage caused by a lack of oxygen to the brain). Tracheotomy (a cut or opening is made in the windpipe (trachea) to assist with breathing). Gastrostomy (procedure in which a gastrostomy tube is placed into your stomach for nutritional support). Pressure ulcers to the sacrum stage 4 (the sore is deep, you may be able to see tendons, muscles, and bone).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to change the urine collection bag as required for 1 (R #37) of 1 (R #37) resident reviewed for incontinence care was noted to be incontinent of urine [the involuntary loss of urine] and required the use of a urine catheter (a thin, sterile tube inserted into the bladder to drain urine-the urine drains through the catheter tube into a bag, which is emptied when full). This deficient practice may likely result in a resident being at increased risk for Urinary Tract Infection (UTI), avoiding social situations, having feelings of embarrassment, shame, and frustration. The findings are: A. A record review of R #37's face sheet revealed the following diagnoses: urinary tract infection site, not specified; paraplegia, unspecified; and neuromuscular dysfunction of bladder, unspecified (when a person lacks bladder control due to brain, spinal cord or nerve problems). B. On 07/28/22 on 1:36 PM, during an observation and an interview, R #37 stated she has been having problems with her urine collection bag being emptied. She reported it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-05 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to follow through with a needed dental appointment for 1 (R #13) of 1 ( R #13) resident reviewed for dental care. This deficient practice could cause residents to avoid eating causing weight loss and could also cause untreated dental issues to become infected causing further complications with the residents health. The findings are: A. On 07/27/22 at 2:35 pm, during an interview with R #13 she stated that her teeth were a mess and needed to see a dentist. She stated that everyone knows about her wanting to see a dentist it had been discussed. B. Record review of R #13's medical chart did not reveal any dental appointments. C. Record review of a summary of a care planning meeting that was held on 05/11/22 at 13:08 (1:08 pm) indicated that during that meeting it was established that R #13 wanted a dental referral to be made. D. On 08/01/22 at 1:30 pm, during an interview with Social Services Assistant (SSA), she stated that she would look to see if there was an appointment scheduled. She stated that the last time R #13 had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$167,434 in federal fines across 5 penalties.
- $39,507 — penalty dated 2025-02-10
- $14,269 — penalty dated 2024-10-10
- $98,550 — penalty dated 2023-12-22
- $3,145 — penalty dated 2023-10-30
- $11,963 — penalty dated 2023-10-13
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.4 | +0.6 vs chain |
| Health inspection | 3 of 5 | 2.3 | +0.7 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 4 of 5 | 3.5 | +0.5 vs chain |
The other 183 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 183; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SUMMIT CARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/02/2007 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/01/2007 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SKILLED HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUMMIT CARE PARENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2013 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | since 02/02/2015 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| JENKINS, KAREN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/16/2025 |
| ROTHMAN, EMILY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/16/2025 |
| GENESIS ADMINISTRATIVE SERVICES LLC | Organization | ADP OF THE SNF | — | since 10/21/2021 |
| POWERBACK REHABILITATION LLC | Organization | ADP OF THE SNF | — | since 10/25/2021 |
CMS files one row per role, so the 20 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.
11 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.2M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NM
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325125. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.