Bloomfield Nursing and Rehabilitation Center
803 Hacienda Lane, Bloomfield, NM 87413 · For profit - Corporation · 95 certified beds · (505) 632-1823 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $73,226 in federal fines (most recent 2025-04-23)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.8% | 11.3% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.9% | 4.0% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.9% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.0% | 0.9% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 4.8% | 2.0% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.4% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 1.3% | 11.7% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 9.0% | 14.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.7% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 10.8% | 5.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 17.1% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.3% | 14.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 86.4% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.8% | 22.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 16.7% | 15.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.96 | 1.65 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.82 | 2.81 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 38 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 31.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 22 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.43 therapist hours per resident per day in 2026Q1 — more than 73% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.1%CMS range 29.8–57.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 6.9–16.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 31.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 31.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 27.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.75 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 95 beds and averages 77.6 residents a day — about 82% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.98 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.58 hrs/resident/day on weekends vs 3.15 on weekdays — 18% thinner on weekends. RN hours go from 0.50 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
44 citations, most serious first. The 13 most serious are shown; the remaining 31 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-04-23 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 (R #5) of 5 ( R #'s 1, 2, 3, 4 and 5) residents when they failed to administer anti-seizure medication (medication used to prevent or stop seizures [sudden burst of electrical activity in the brain]) as ordered. This deficient practice likely resulted in the resident experiencing seizures requiring hospitalization. The findings are: A. Record review of R #5's face sheet revealed an admission date of 11/21/24 and included a diagnosis of epilepsy (seizure disorder). B. Record review of Prepare to Admit document dated 11/20/24 for R #5 revealed that R #5's current medications included Lacosamide (medication used to prevent or treat seizures) 200 milligrams (mg). C. Record review of Minimum Data Set (MDS - federally mandated assessment instrument completed by facility staff) dated 12/04/24 for R #5 revealed the following: - Section I - Active Diagnoses:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-05-09 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This is a past noncompliance. Based on record review and interview, the facility failed to ensure nursing staff demonstrated competency in skills and techniques necessary to safely administer medications to residents for 1 [Licensed Practical Nurse (LPN #1)] of 4 [LPN #1, LPN #2, Registered Nurse (RN) #1, and Certified Medication Assistant (CMA) #1] employees sampled for training. This deficient practice likely resulted in R #1 receiving another resident's medication, which resulted in R #1 being admitted to the hospital on [DATE] for accidental overdose and hypotension (low blood pressure). The findings are: A. Record review of the facility's Medication Management Clinical procedures, undated, revealed safe practices for giving medicines. Clinicians are required to follow policies and standards of practice when giving medicines. Staff directed to review the five rights of administering medicine: 1. The right person, 2. The right medicine, 3. The right dose, 4. The right route, 5. The right time. B. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-09 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This is past noncompliance. Based on record review, observation, and interview, the facility failed to ensure residents are free of any significant medication errors for 1 (R #1) of 7 (R #1, R #3, R #4, R #5, R #6, R #7, and R #8) residents reviewed for neglect, when nursing staff failed to administer medication to the correct resident. This deficient practice likely resulted in R #1 experiencing adverse (unwanted, harmful, or abnormal) side effects and admission to the hospital. The findings are: A. Record review of the facility's Complaint Narrative Investigation: A Follow-up Report (5 day), undated, revealed upon interview with LPN #1, she reported having pre-poured the medications in a cup, become distracted, and handed the medications to R #1 instead of R #2. LPN #1 reported she immediately realized she handed the medications to the wrong resident. Resident #1 did not ingest all of the medications, so she retrieved the remaining medications in the Sharp's container. RN #1 did not report the medication error…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-09 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Director of Nursing (DON) was not working the floor as a charge nurse when the facility census was over 60 residents. This deficient practice is likely to affect all 72 residents who reside in the facility (facility census provided by the Director of Nursing on 01/05/26). If the DON is working as a charge nurse, they may be unable to complete their DON responsibilities, indicating low staffing levels and impacting all residents. The findings are: A. Record review of the facility's census for 11/07/25 through 01/06/26 revealed the following: 11/07/25 the facility census was 78, 11/17/25 the facility census was 82, 11/28/25 the facility census was 78,12/13/25 the facility census was 81,12/26/25 the facility census was 72,12/27/25 the facility census was 74,12/30/25 the facility census was 72,01/03/26 the facility census was 72,01/06/26 the facility census was 72. B. Record review of the facility's staffing logs for 11/07/25 through 01/06/26 revealed the following: On 11/07/25 the DON worked the floor as a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-09 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to complete an annual performance review of Certified Nursing Assistants (CNAs) for 3 (CNAs #6, #7, and #8) of 5 (#6, #7, #8, #9, and #10) CNAs randomly reviewed. If the facility is not completing a performance review of every CNA at least once every 12 months, then residents are likely to not receive the appropriate care and services, and the CNAs may not meet the needs of all residents. The findings are: A. Record review of the facility's training transcripts for CNA's #6, #7, and #8 revealed the following hire dates. CNA #6 was hired on 10/01/18, and an annual performance review was not present. CNA #7 was hired on 10/01/18, and an annual performance review was not present. CNA #8 was hired on 09/15/22, and an annual performance review was not present. B. On 01/09/26 at 11:24 am during an interview with the Director of Nursing (DON), she stated she only had the training logs for the staff requested but CNAs #6, #7, and #8 did not have annual performance reviews completed. C. On 01/14/26 at 2:30 pm, during an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-09 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's right to retain his personal property for 1 (R #16) of 1 (R #16) resident reviewed when: Facility staff removed containers, a backpack, a small box, and other reuseable bags filled with resident's items from his room. The facility did not give R #16 consistent access to his personal belongings stored in a conference room. If staff do not respect a resident's right to personal property, then the resident may become angry, frustrated, and feel disrespected. The findings are: A. Record review of R #16's face sheet revealed he was re-admitted to the facility on [DATE] with the following diagnoses: Epilepsy (a seizure disorder),Traumatic brain injury (TBI; injury to the brain caused by an outside force, usually a violent blow to the head),Intellectual disabilities (lifelong condition characterized by significant limitations in intellectual functioning and adaptive behavior, affecting everyday skills and learning),Alcoholic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-09 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Minimum Data Set (MDS; a federally mandated comprehensive assessment of a resident's functional, medical, psychosocial and cognitive assessment completed by facility staff) was accurate for 1 (R #66) of 1 (R #66) resident reviewed for MDS accuracy. This deficient practice could result in failure to provide adequate care and treatment of the resident's needs. The findings are: A. Record review of R # 66's Face Sheet revealed an admission date of 05/18/23 with the following diagnoses: Expressive language disorder (a condition where a person has trouble using words and sentences to communicate),Sensorineural hearing loss, bilateral (hearing loss in both ears caused by damage to the inner ear (cochlea) or auditory nerve, leading to reduced ability to hear and understand sounds, especially speech),Dysphagia (difficulty or discomfort in swallowing, as a symptom of disease),Other drug induced secondary Parkinsonism (movement disorder caused by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure the environment was free of accident hazards when a portable electric space heater was plugged in and operating in a common hallway accessible to residents.This deficient practice is likely to affect all residents that walk by the front entrance of the facility and could place residents at risk for burn injuries, particularly residents with impaired cognition or limited safety awareness (inability to recognize or avoid the hazard). The findings are: A. On 01/05/26 at 12:27pm, during an observation of the front entrance hallway, a portable electric space heater was positioned directly on the hallway floor next to the vending machine. The heater was plugged in and operating with a digital display reading 72 degrees Fahrenheit (F). The heater was placed against the wall and immediately next to the vending machine. The space heater was located in a common hallway area accessible to residents. B. On 01/08/26 at 2:30 pm, during an interview with substitute Administrator, he stated the space heater should not be plugged in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to: Lock a medication cart (a movable piece of equipment used in healthcare facilities to store, transport, and dispense medications) while staff were away from the cart.Ensure all medications were not expired in the medication storage room. These deficient practices are likely to result in resident injury, through dosing with medications that have been improperly stored, having access to medications not prescribed for them, and possible overdose. The findings are: Medication Carts: A. On 01/06/26 at 8:55 AM, during an observation of the 100 Hall, the medication cart was found unlocked and unattended. B. On 01/06/26 at 8:57 AM, during an interview with Licensed Practical Nurse (LPN) #1, he stated he stepped away for a moment and left the medication cart unlocked. He stated it was his expectation to lock the medication cart when it was unattended and not in use. LPN #1 stated if a resident ingests a medication not prescribed to them, the resident could have had an adverse drug interaction, resulting in the resident becoming ill.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 4 (R #7, R #36, R #50, and R #62) of 10 (R #7, R #10, R #32, R #36, R #50, R #62, R#67, R #74, R#76,and R #77 ) residents reviewed for medication administration and infection prevention when: The facility stored R #7's oxygen (O2) concentrator (medical device that provides continuous O2) inappropriately on the floor. Facility nursing staff administered R #62's topical eye medication while touching the eyelid of R #62 with ungloved hands. Facility nursing staff did not sanitize their hands before and/or after medication administration for R #s 36, 50 and 62. These deficient practices are likely to place residents at risk of contracting infections, hospitalization, and death. The findings are: Respiratory Equipment: A. Record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-09 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the resident's current advance directive (a document which provides an individual's wishes for emergency and lifesaving care) was available in the resident's Electronic Health Record (EHR) and/or available in physical form for the facility staff for 1 (R #43) of 1 (R #43) resident reviewed for advance directives. This deficient practice is likely to cause confusion and delay potentially lifesaving procedures. The findings are: A. Record review of R #43's face sheet revealed an admission date of 10/14/25 with the following diagnosis: Huntington's disease (is a fatal neurodegenerative disease that is usually inherited). B. Record review of R #43's Electronic Health Record (EHR) revealed there was no advanced directive, medical orders for scope of treatment (MOST is a form outlining patients' wishes for medical interventions and end-of-life care when individuals have a serious or life-threatening illness) completed or available for R #43. C. On 01/07/26 at 1:16 pm, during an interview with the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to notify the physician and obtain appropriate medical orders for 1 (R #25) of 1 (R #25) residents reviewed who experienced a significant change in condition, requiring oxygen (O2) therapy. If the facility fails to notify the physician and obtain a medical order when a resident experiences a significant change in condition, it may result in delayed or inadequate treatment. The findings are: A. Record review of R #25's face sheet revealed R #25 was admitted into the facility on [DATE] with the following diagnoses: Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors, difficulty with walking, movement and coordination),Dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment),Epilepsy (a seizure disorder). B. On 01/05/26 at 9:35 a.m., during an observation of R #25, the resident sat in his wheelchair in his room with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-09 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create a Baseline Care Plan (minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) within 48 hours of admission for 1 (R #25) of 1 (R #25) resident reviewed for Baseline Care Plans. This deficient practice could likely result in the residents' preferences and care needs not being met. The findings are: A. Record review of R #25's face sheet revealed R #25 was admitted into the facility on [DATE] with a diagnosis of: Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors, difficulty with walking, movement and coordination),Dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment),Epilepsy (a seizure disorder).B. Record review of R #25's care plan revealed the facility did not develop or implement a baseline care plan within 48 hours of admission as required. R…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · Dcited before2026-01-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to ensure nursing services were provided in accordance with professional standards of practice for 1 (R #25) of 1 (R #25) resident reviewed, when: The facility nursing staff administered oxygen (O2) without physician orders. The facility nursing staff did not document R #25's O2 use.The facility did not notify the physician when R #25 experienced O2 desaturation (a drop in a person's oxygen level in the blood below normal, meaning the body is not getting enough oxygen). If nursing staff initiate and continue O2 therapy for a resident without a physician order, fail to document oxygen use, and do not notify the physician when a resident experiences O2 desaturation, then residents are at risk for receiving unauthorized treatment without appropriate medical oversight. These deficient practices are likely to lead to delayed or inappropriate medical intervention, and potential adverse outcomes related to untreated or improperly managed medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to ensure the accuracy and completeness of the electronic health record (EHR) for 1 (R #66) of 1 (R #66) resident reviewed for accuracy of resident information by: Inaccurately documenting R #66's communication and hearing impairments. This deficient practice is likely to create the potential for inaccurate or incomplete documentation within the electronic health record, which may negatively impact the resident's ability to receive the care and services needed. The findings are: A. Record review of R # 66's Face Sheet revealed an admission date of 05/18/23 and the following diagnoses: Expressive language disorder (a condition where a person has trouble using words and sentences to communicate),Sensorineural hearing loss, bilateral (hearing loss in both ears caused by damage to the inner ear (cochlea) or auditory nerve, leading to reduced ability to hear and understand sounds, especially speech),Dysphagia (difficulty or discomfort in swallowing, as a symptom of disease),Other drug induced secondary Parkinsonism (movement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide wound care as ordered by the physician for 1 (R #25) of 1 (R #25) resident reviewed for wound care. This deficient practice could likely cause wounds to worsen or become infected which could lead to sepsis (a serious condition in which the body responds improperly to an infection) and hospitalization. The findings are: A. Record review of R #25's face sheet revealed R #25 was admitted to the facility on [DATE]. She was admitted with the following diagnoses: Atrial Fibrillation (A-Fib; irregular heart rhythm), Type II diabetes (a disease in which the body cannot make or properly use insulin), Chronic venous hypertension with ulcer and inflammation of the left lower extremity (venous ulcers are open skin lesions that occur in an area affected by venous hypertension caused by poor blood flow and circulation), Pulmonary hypertension (condition characterized by high blood pressure in the arteries of the lungs, leading to various…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review; the facility failed to accurately record (document what actually occurred) the wound care for 1 (R #25) of 1 (R #25) resident reviewed for wounds. This deficient practice is likely to cause confusion about wound care, when wound care documentation is inaccurate and indicates wound care treatments as being completed when they were not. The findings are: A. Record review of the R #25's face sheet revealed R #25 was admitted to the facility on [DATE]. She was admitted with the following diagnoses: Atrial Fibrillation (A-Fib; irregular heart rhythm), Type II diabetes (a disease in which the body cannot make or properly use insulin), Chronic venous hypertension with ulcer and inflammation of the left lower extremity (venous ulcers are open skin lesions that occur in an area affected by venous hypertension caused by poor blood flow and circulation), Pulmonary hypertension (condition characterized by high blood pressure in the arteries of the lungs, leading to various…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-18 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure a resident's Level 1 Preadmission Screening and Resident Review (PASRR; a federal requirement to help ensure individuals with a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care) were reviewed for accuracy and completion for 1 (R #1, R #2 and R #3) of 3 (R #1, R #2 and R #3). If the facility fails to review PASRR screenings for accuracy and completion, then residents with serious mental illness or intellectual disability may receive inappropriate placement and care. The findings are: A. Record review of R #1's admission Record, dated 05/12/15, revealed an admission date of 05/12/15 with the following diagnoses:- Dementia. (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment)- Depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). B. Record review of R #1's New Mexico PASRR Level 1 Identification Screen, dated 05/08/15 and completed by the previous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-09-19 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and facility policy review, the facility failed to ensure they had a certified infection prevention nurse hired at least part time onsite. This failure has the potential to increase infection rates due to the lack of active surveillance and staff education. Findings include: Review of the facility's policy titled, Infection Prevention and Control Program Description, and dated 01/09/04 with a revision date of 07/01/24 indicated, The IP [Infection Preventionist] must work at least part time. Under the Goals section the following was documented: The IPCP [Infection Prevention Control Policy] has been developed to provide staff with a coordinated organizational structure, technical procedures, comprehensive work practices, and guidelines to reduce the risk of transmission of infection or communicable disease. During an interview on 09/18/24 at 2:08 PM, Registered Nurse (RN)1 stated her last day of employment at the facility was 09/13/24. RN1 stated she received a text message from the Director of Nursing (DON) informing her that was her last day due to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-19 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to provide one of two residents (Resident (R)79) reviewed for hospital transfers out of a total sample of 30 residents a written bed hold when R79 was transferred to the hospital. Findings include: Review of the facility's policy titled Bed-Holds revised date 01/12/23, read in part .When a resident/patient (resident) is transferred out of the service location to a hospital or on therapeutic leave, the designee will provide the resident and his/her representative, if applicable with the written Bed Hold Policy and Authorization form. If the resident representative is not present to receive the written notice upon transfer, the notice is delivered via e-mail, fax or hard copy via mail. Review of R79's admission Record located in the electronic medical records (EMR) section titled Profile revealed the resident was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease, dementia and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-19 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interview, the facility failed to provide services based on acceptable standards of practice by specifically failing to accurately check a finger stick glucose level for three of three residents (Resident (R)14, R49, and R 52) reviewed for professional standards of 30 sample residents. This failure had the potential to affect the blood glucose levels for three of three residents reviewed. Findings include: Review of the revised facility's policy titled, Procedure: Fingerstick Blood Glucose Monitoring dated 06/15/22 did not address discarding the first drop of blood prior to obtaining the blood sample. 1. Review of R52's Face Sheet, located under the Resident tab of the electronic medical record (EMR), documented R52 was admitted to the facility on [DATE] with a diagnosis of type two diabetes mellitus with hyperglycemia. Review of R52's annual Minimum Data Sheet (MDS) with an Assessment Reference Date (ARD) of 08/07/24, located under the MDS tab of the EMR, documented R52…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to send a referral for a barium swallow study within an appropriate time frame for one of 30 sampled residents (Resident (R) 76). This failure placed the resident at risk of not having pleasurable items. Finding include: Review of R76's undated admission Record, located in the resident's electronic medical record (EMR) under the Resident Summary tab revealed the resident was admitted to the facility on [DATE] with diagnoses which included aftercare following surgery on nervous system, post-traumatic hydrocephalus and encephalitis and encephalomyelitis. Review of R76's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/13/24 located in the resident's EMR under the MDS tab revealed the resident did not have a Brief Interview for Mental Status (BIMS) and was rarely/never understood. Review of R76's Medication Order Summary located under the Orders tab of the EMR, dated 09/13/24, revealed an order for R76 to the hospital for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, facility policy review, and review of manufacturer's instructions, the facility failed to provide respiratory care in accordance with professional standards for two of two residents (Residents (R) 16, R18 and R31) reviewed for respiratory care out of 30 sampled residents. This failure has the potential for the residents to be subjected to contaminated respiratory equipment and to not receive proper airflow. Findings include: Review of the facility's policy titled, Respiratory Equipment/Supply Cleaning/Disinfection, dated 06/01/21, documented, .cleaning and disinfection of respiratory equipment is performed by a respiratory therapist, licensed nurse, or equipment technician. All respiratory equipment which cannot be immersed in water is cleaned with a disinfecting solution and allowed to dry. Disinfection is performed on all equipment on a scheduled basis and upon discontinuation from service between patients. Review of the policy titled, Procedure: Respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-19 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interviews, and facility policy review, the facility failed to ensure an appropriate diagnosis for the use of an anti-depressant was clarified by the Medical Director for one of five residents (Resident (R) 64) reviewed for unnecessary medications in a total sample of 30 residents. This failure resulted in the Medical Director and/or his nurse practitioner not responding to the consultant pharmacist recommendations for Gradual Dose Reduction (GDR) for psychotropic medications and providing clarification of diagnoses for an anti-depressant. Findings include: Review of the facility's policy titled, Medication Management, dated 01/24, indicated Policy-Each resident's drug regimen is reviewed to ensure it is free from unnecessary drugs. This includes any drug .without adequate indications for its use .In order to optimize the therapeutic benefit of medication therapy and minimize or prevent potential adverse consequences, facility staff, the attending physician/prescriber, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy review, the facility failed to implement a 14 day stop date for the as needed (PRN) use of an anti-anxiety medication and/or provide a rationale for the continued use of the medication for one of two residents reviewed for anti-anxiety medications (Resident (R) 69), out of a total sample of 30 residents. The facility also failed to implement a gradual dose reduction (GDR) for one of five reviewed for an antipsychotic GDR (R 16). Failure to provide evidence of the physician rationale for continued use of the medication had the potential to result in unnecessary medication use. Findings include: A review of the facility's policy titled, Medication Regimen Review and Reporting dated 01/24 indicated, 6 .Resident specific MRR [Medication Regimen Review] recommendations and findings are documented and acted upon by the nursing care center and/or physician.7 . a record of the consultant pharmacist's observations and recommendations is made available in an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-19 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, and the facility policy review, the facility failed to assist one of one (Resident (R) 54) reviewed for dental services in obtaining routine dental services out of a sample of 30 residents. Findings include: Review of the facility's policy titled, Dental Services revised date 09/01/23 read in part .Centers will provide or obtain from an outside resource routine and emergency dental services, including 24-hour emergency dental care, to meet the needs of each patient. Review of R54's admission Record located in the electronic medical records (EMR) section titled Profile revealed the resident was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, anxiety disorder and dysphagia. Review of R54's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/05/24, located in the resident's EMR under the MDS tab indicated the facility assessed R54 to have a Brief Interview for Mental Status (BIMS) score was 15 out of 15, indicating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-19 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interviews, and facility policy review, the facility failed to ensure food preferences were honored for two of two residents (Residents (R) 29 and R44) out of a sample of 30 residents. By not ensuring food preferences are being honored, residents may be at risk for potentially adverse effects such as weight loss and preferring not to eat what is being served. Findings include: Review of the facility's policy titled, Food Preferences, revised May 2014, indicated Policy: It is the center policy that individual food preferences are identified for all residents. It further indicated, Action Steps: The Food Services Director or designee will complete a Food Preference Interview within 72 hours of admission for the purpose of identifying individual food and beverage preferences .Food dislikes .will be entered into the resident profile in menu management software system. The individual tray assembly ticket will identify all food items appropriate for the resident based on diet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and review of facility policy, the facility failed to ensure staff used a protective barrier for blood glucometer supplies while preparing to check blood glucose readings at the resident's bedside for four or four residents (Resident (R)14, R37, R49 and R52) and failed to wear personal protective equipment (PPE) while administering medications through a gastrostomy tube for one of one resident (R38). The facility staff also failed to only take the needed supplies into each room. Failure to use a protective barrier and taking all resident supplies into each room can lead to cross contamination. Failure to use appropriate PPE for residents on enhanced barrier precautions (EBP) could contribute to the spread of microorganisms. Findings include: Review of the facility's provided policy titled, Procedure: Enhanced Barrier Precautions revised on 01/08/24, documented, Enhanced barrier precautions applies to chronic wounds and/or indwelling medical devices (e.g., central line,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-12 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide resident care that met acceptable standards of professional practice for 3 (R #3, R #6 and R #7) of 3 (R #3, R #6 and R #7) residents by not conducting weekly skin checks and weekly skin evaluations. This deficient practice could likely result in residents not receiving all the appropriate care needed to ensure they reach or maintain their optimal well-being. The findings are: Findings for R #3: A. Record review of R #3's face sheet revealed he was admitted to the facility on [DATE] and diagnosed with quadriplegia (a condition in which both the arms and legs are paralyzed - the loss of the ability to move and sometimes to feel anything in part or most of the body) on 03/25/20. B. Record review of R #3's care plan, initiated 04/11/23, revealed, [First name of R #3] is noncompliant and sits in his wheelchair for extended periods of time causing an old area on his coccyx (tailbone) to reopen . and Weekly wound assessment to include measurements…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-12 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident's representative when the resident was discharged from the facility for 1 (R #4) of 2 (R #4 and R #5) residents reviewed for discharges. This deficient practice could likely result in the resident's representative being unable to provide assistance with coordinating care and/or making medical decisions as needed. The findings are: A. Record review of R#4's face sheet revealed she was admitted to the facility on [DATE] and discharged on 08/16/23 to Private home/apt. (apartment) no home health services. The face sheet also revealed R #4's niece was listed as her medical Power of Attorney (POA) and Emergency Contact #1. B. On 10/12/23 at 7:56 am, during an interview, R #4's niece/POA reported the facility staff did not notify her that R #4 had discharged on 08/16/23. She reported R #4 called her 3 days (on 08/19/23) after R #4 left the facility and told her she had gone home. R #4's niece/POA reported she received a call from someone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-12 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a MDS assessment (minimum data set - a standardized assessment tool that measures health status in nursing home residents) following a significant change in condition for 1 (R #2) of 1 (R #2) reviewed for hospice (a type of health care that focuses on the quality of life of person with a serious illness who is approaching the end of life). This deficient practice could likely result in residents not receiving the appropriate care and services they need. The findings are: A. Record review of R#2's face sheet revealed she was admitted to the facility on [DATE]. B. Record review of R #2's Consent for Election of Medicare Hospice Benefit revealed R #2 began hospice services on 10/03/23. C. Record review of R #2's electronic medical record revealed staff did not conduct a change of condition MDS after R #2 began hospice. D. On 10/12/23 at 1:25 pm, during an interview, the Director of Nursing (DON) confirmed staff did not conduct a change in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure staff maintained accurate medical records for 1 (R #3) of 1 (R #3) resident reviewed for quality of care and discharges. This deficient practice could likely result in residents not receiving the care and services they need. The findings are: Findings for R #3: A. Record review of R #3's face sheet revealed he was admitted to the facility on [DATE] and diagnosed with quadriplegia (a condition in which both the arms and legs are paralyzed - the loss of the ability to move and sometimes to feel anything in part or most of the body) on 03/25/20. B. Record review of R #3's physician progress note titled History and Physical (H&P), dated 09/28/23 and under the Physical Exam section, revealed, Extremities (arms, hands, legs and feet): FULL ROM (range of motion - limit to which a part of the body can be moved around a joint or a fixed point.) C. On 10/11/23 at 7:17 pm, during an interview, the Director of Nursing (DON) reported R #3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-07-20 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review, observation, and interview, the facility failed to ensure the nutritional needs and preferences were met for all 81 residents list on the resident census list provided on 07/17/23 by the facility Administrator by: 1. Not following the posted menu 2. Not providing an alternative meal These deficient practices could prevent residents from eating well, meeting their nutritional needs, and lead to weight loss. The findings are: A. On 07/19/23 at 4:45 pm during an interview with the District Manager (DM), when asked if there should be an alternative meal, he stated. There should be two meal options. One would be the meal offered and the other would be the alternative meal. An always available menu is offered [food items that are available for resident consumption every day] but it is not like offering an alternative meal. B. On 07/19/23 during record review of the menu and observations of meals available to be served, there was not an alternate menu offered or served.
- Potential for harm · F2023-07-20 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to: 1. Ensure cold foods were served at the appropriate temperature 2. Ensure food trays were served at posted meal times 3. Ensure food trays were served at the same time to all residents sitting at the same table 4. Ensure food items are labeled These deficient practices are likely to result in residents being served food not at the appropriate temperature and not being served in a timely manner causing residents frustration and feeling as if they do not matter. The findings are: Cold food items: A. On 07/17/23 at 11:59 AM during observation of the lunch meal service the following was observed: 1. One large sheet pan with fruit in individual bowls was not labeled, was not ice, and was sitting on the countertop ready to be served for the lunch meal. Temperature of fruit sitting on the tray was 47.6 degrees. (appropriate temperature is 41 degrees or below). 2. One large sheet pan with assorted pre-poured juice glasses were not labeled, juice glasses were not on ice, and were sitting on the countertop ready to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-07-20 · tag F0809 — failed to serve meals on a reasonable schedule — widespreadEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to deliver meals consistently and timely to all 81 residents that receive room trays or eat in the dining room. This deficient practice is likely to cause frustration and hunger. The findings are: A. On 07/19/23 at 10:55 am, during an interview with R #2 and R #21, both stated that meals are often delivered late, delivered cold, and sometimes they (facility staff) will not warm the food for the residents. B. On 07/19/23 at 12:28 pm during observation R #30 was served a lunch tray and a table mate had not been served his meal tray at 12:46 pm. C. On 07/19/23 during random observation of lunch dining service, R #45 was served his lunch tray at 12:20 pm and R #75 was served at 12:50 pm. Both residents were sitting at the same dining table. D. On 07/19/23 at 8:03 am during an interview with R #5's daughter she stated, she is at the facility every day for breakfast and lunch and the food trays are not delivered timely. She often has to ask the dietary department to give her her mother's tray so that she can assist her with dining,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-07-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store and serve food under sanitary conditions by not: 1. Ensuring records of the refrigerator and freezer temperatures not pre-documented 2. Ensuring 5 gallon buckets of sanitizer were not stored on the bare floor. 3. Ensuring cold food/beverages being served for lunch were on ice and at appropriate temperature (40 degrees or below). These deficient practices are likely to affect all 81 residents listed on the resident census list provided by the Administrator on 07/17/23, and are likely to cause foodborne illnesses in residents if food is not being stored properly and safe food handling practices are not adhered to. The findings are: A. On 07/17/23 at 11:59 am during the initial tour of facility kitchen the following was observed: 1. One 5 gallon bucket of Sanitizer was stored on the bare floor in the storage room. 2. One large plastic container of diced turkey was not labeled or dated and open to air on kitchen back table. 3. One large sheet pan with fruit in individual bowls was not labeled and was not on ice was on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-20 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide an ongoing activity program for 1 (R #7) of 1 (R #7) resident reviewed for activities. If the facility does not ensure that all residents are receiving an ongoing activity program, documenting resident refusals, and making in-room activity accommodations, then residents are likely to demonstrate an increase in isolation and depression. The findings are: A. Record review revealed R #7 was admitted on [DATE] with the primary diagnosis of paraplegia unspecified (unable to move the legs and lower body). B. On 07/18/23 at 10:37 am during an interview with R #7 when asked if he participated in activities he stated, No, I just watch television here in my room. I would like to participate in activities. He further stated that he likes watching movies, playing games, and any activity with music. C. Record review of Activities/Recreation Progress Notes for R #7 dated 10/22/19 to 07/20/23 revealed that he participated in one activity of nail care, coffee,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-20 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to: 1. Ensure that medications were not expired and were labeled as to when they were opened 2. Ensure Medication carts were locked and not left unattended. These deficient practices are likely to result in residents receiving medications that have lost their potency and effectiveness leaving them vulnerable to acquiring infections. Leaving medication carts unlocked and unattended gives residents access to potentially dangerous medications kept in the unlocked medication carts. The findings are: Findings for 100 Unit: A. On [DATE] at 9:31 am during observation of Unit 100's medication storage room, the following was observed inside the medication refrigerator: One 1 mL (milliliter) multidose vial of TB (tuberculosis (purified protine used to screen for TB and for tuberculosis diagnosis) opened and not dated to indicate the date the vial was first opened. B. On [DATE] at 9:35 am during interview, Certified Medication Aide (CMA) #1 confirmed the vial (TB)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-20 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to provide food that accommodates resident allergies, intolerances, and preferences for 1 (R #26) of 1 (R #26) resident observed for food allergies. This deficient practice is likely to result in weight loss due to residents not eating or experiencing allergic reactions. The findings are: A. On 07/19/23 at 9:00 am during a breakfast observation, R #26's Breakfast Meal Ticket indicated that R #26 is to receive 1/2 C (cup), of oatmeal for breakfast. B. On 07/19 at 1:38 pm during an interview with the Dietary District Manager (DM), he confirmed that R #26's ticket does not reflect an oat allergy and it should. DM further stated that R #26 should not be getting any type of oats with his meals.
- Potential for harm · Dcited before2023-07-20 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that 1 (R #26) of 1 (R #26) resident's New Mexico Medical Orders For Scope of Treatment (MOST) reviewed was completed to reflect medical interventions (Advanced Directives-legal documents that allow you to spell out your decisions about end-of-life care ahead of time). This deficient practice is likely to affect residents' fulfillment of their end-of-life medical care choices and could result in unnecessary suffering for the resident. The findings are: A. Record review of R #26's face sheet revealed R #26 was admitted into the facility on [DATE]. B. Record review of the MOST form in R #26's electronic medical chart was signed by Physician on 09/25/03. However, no information was identified in the Section D: discussed with patient, Healthcare Decision Maker, Court Appointed Guardian or Other. C. Record review of the MOST form in R #26's electronic medical chart was not signed by a Healthcare Decision Maker or by R #26. D. On 07/19/23 at 3:47 pm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-20 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete the Minimum Data Set (pertinent resident health information) (MDS) quarterly for 1 (R #42) of 1 (R #42) resident reviewed for current comprehensive assessment. This deficient practice is likely to result in residents not receiving the optimal care needed. The findings are: A. Record review of the medical record for R #42 revealed that R #42 had been admitted to the facility on [DATE] and no Quarterly MDS had been completed for this resident, which was due on 05/27/23. B. On 07/19/23 at 2:08 pm during an interview with the Director of Nursing (DON), she confirmed that R #42 should have had an MDS completed on 05/27/23. C. On 07/19/23 at 2:35 pm during an interview with Minimum Data Set (MDS) Coordinator, she confirmed that the quarterly MDS for R #42 was 40 day's overdue and should have been completed.
- Potential for harm · D2023-07-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure that the resident's care plan had been revised for 1 (R #26) of 1 (R #26) resident reviewed by not updating the care plan to include a food allergy. This deficient practice is likely to result in residents' care and needs not being addressed if care plans are not updated. The findings are: A. Record review of R #26's face sheet revealed R #26 was admitted into the facility on [DATE]. B. Record review of R #26's physician orders dated 06/27/23 revealed R #26 is allergic to oats. C. Record review of R #1's care plan dated 10/18/22 revealed that an oat allergy was not care planned. D. On 07/19/23 at 9:00 am during a breakfast observation, R #26's Breakfast Meal Ticket indicated R #26 was to receive 1/2 C (cup) of oatmeal for breakfast. E. On 07/19 at 1:38 pm during an interview with the Dietary District Manager (DM), he confirmed that R #26's meal ticket does not reflect the oat allergy, and the care plan does not reflect that R #26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-20 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to complete an annual performance/competency review for two Certified Nurse Assistants (CNA)'s (CNA #2 and #3) of 3 (CNA #1, CNA #2, and CNA #3) CNA's randomly reviewed for annual performance/competency trainings. This deficient practice is likely to result in staff not maintaining the competencies to perform their daily tasks needed to provide the care and service to meet the needs of all residents. The findings are: A. Record review of personnel files revealed the annual competency reviews of CNA's #2 and #3 were not completed. No documentation was available to confirm that CNA #2 and CNA #3 had been evaluated during the past 12 months nor that each was able to demonstrate competent skills in providing care to residents. B. On 07/20/23 at 12:49 pm during an interview with Human Resources, (HR) she confirmed that there was no documentation to confirm that CNA's #2 and #3 had been evaluated for their skills and competencies at any time during the past 12 months.
- Potential for harm · Dcited before2023-07-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide proper infection control practices by not: 1. Ensuring that the door between the soiled utility room, containing clothing items that were soiled with body fluids, and the clean laundry room (where clothing items are cleaned and laundered) was kept closed. 2. Ensuring alcohol wipes were readily available for use in the facility kitchen to wipe thermometer probe used to take temperature of prepared food items before food service. 3. Ensuring that sanitizer buckets used to clean food preparation areas had sanitizer in them. These deficient practices are likely to cause the spread of infections and illness to residents and staff within the facility. The findings are: A. On 07/20/23 at 10:20 am during observation of laundry services, upon entering the clean side of the laundry room it was observed that the door between the soiled utility room which contains soiled clothing items and the clean laundry area was open. B. On 07/20/23 at 10:21 AM during interview with Laundry Worker #1, she confirmed that the door was open and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$73,226 in federal fines across 2 penalties.
- $58,793 — penalty dated 2025-04-23
- $14,433 — penalty dated 2024-05-09
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.4 | +0.6 vs chain |
| Health inspection | 3 of 5 | 2.3 | +0.7 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 3 of 5 | 3.5 | -0.5 vs chain |
The other 183 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 183; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GENESIS OMG OPERATIONS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 11/01/2018 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GHC HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2019 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | since 11/01/2018 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| GREENBERG, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/29/2025 |
| MORRIS, DIANE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2022 |
| ZWAHIEN, RODNEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/29/2025 |
CMS files one row per role, so the 18 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $614K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NM
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325066. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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