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Silver City Care Center

3514 Fowler Avenue, Silver City, NM 88061 · For profit - Corporation · 100 certified beds · (575) 388-3127 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0610) — cited Jan 2025Behavioral-health or dementia-care citations — no harm found (F0740, F0741, F0758)2 immediate-jeopardy citations$21,200 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0610), cited Jan 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (70) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $21,200 in federal fines (most recent 2025-01-28)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3201 N Ridge Loop Dr · (575) 388-4251 · Call to confirm hours
Pharmacy
100 Rosedale Rd · (575) 534-0053 · Call to confirm hours
Grocery
1956 Silver Heights Blvd · (575) 388-1909 · Call to confirm hours
Park
Gila National Forest · (575) 388-8201 · Typically dawn to dusk
Place of worship
1735 E 32nd St · (575) 574-2509

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.8%11.3%15.4%better
Long-stay residents who lose too much weight7.1%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.9%0.9%0.9%typical
Long-stay residents with a urinary tract infection0.0%0.9%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms3.8%2.0%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury6.2%3.5%3.3%worse
Long-stay residents whose ability to walk worsened12.1%11.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication11.7%14.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.7%95.3%typical
Long-stay residents with pressure ulcers6.6%5.2%4.7%worse
Long-stay residents with worsening bladder/bowel control26.0%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table13.5%14.5%17.1%better
Short-stay residents who newly got an antipsychotic medication0.9%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine94.2%86.4%79.4%better
Short-stay residents rehospitalized after admission6.4%22.0%22.6%better
Short-stay residents with an outpatient ER visit19.5%15.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.491.651.67better
Long-stay outpatient ER visits per 1,000 resident days4.152.811.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 67 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.4%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
56.2%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 56.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.4%CMS range 39.4–57.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 6.8–15.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge75.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.9–14.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.031.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
0.66
LPN hours/ resident / day
2.10
Aide hours/ resident / day
3.24
Total nurse hours/ resident / day
0.29
RN hoursweekends
51.9%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 70.7 residents a day — about 71% occupied, or roughly 29 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.03 hrs/resident/day on weekends vs 3.32 on weekdays — 9% thinner on weekends. RN hours go from 0.55 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-01-13)
7
at the previous standard inspection (2024-09-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

70 citations, most serious first. The 13 most serious are shown; the remaining 57 are one tap away and print in full.

  • Immediate jeopardy · J2025-01-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to thoroughly investigate an allegation of abuse/mistreatment for 1 (R #16) of 3 (R #1, R #16, and R #17) residents reviewed when they failed to: 1. Identify that staff using a deceased resident to carry out a prank/joke on another staff member was abuse/mistreatment of the resident. 2. Thoroughly investigate all components of the allegation. 2. Prevent further abuse/mistreatment by not removing RN #1 [initiator of the prank] from resident care. 3. Initiate corrective action to ensure staff are not dehumanizing residents and continue to treat residents with respect even after they are deceased . If the facility is not adequately investigating allegations of abuse, then corrective action is not implemented to prevent other residents from similar abuse which puts residents at risk of adverse serious outcomes. The findings are: Cross Reference findings from F550 A. Record review the admission record revealed R #16 was initially admitted on [DATE]. B. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-01-28 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to have an effective administration that maintained the highest practicable well-being of residents for 1 (R #16) of 3 (R #1, R #16, and R #17) residents reviewed when the administration failed to recognize the mistreatment, dehumanization (the process of depriving a person or group of positive human qualities) and disrespect to R #16 when she was used by staff to prank another staff member after she was deceased . If the administration is unable to adequately identifying the mistreatment of residents, even of deceased residents still under the care of the facility and establish a standard of practice by implementing adequate corrective action when failures are identified, then residents remain at risk of serious adverse outcomes. The findings are: Cross reference findings from F550 and F610 A. On [DATE] at 4:36 PM, during an interview, NA #1 stated she got to work on [DATE] at 6:00 am. NA #1 said that she noticed R #16's door was closed, and the door…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-01-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents had a right to a dignified existence and were treated with respect and dignity for 1 (R #16) of 3 (R #1, R #16, and R #17) residents when facility staff used R #16 (without consent) to play a prank/joke on another staff member after R #16 was deceased . This deficient practice was disrespectful and dehumanizing to R #16 and her family. The findings are: A. Record review the admission record revealed R #16 was initially admitted on [DATE]. B. Record review of Physician Orders revealed that R #16 was full code (medical term indicating patient wishes to receive all possible life saving measures in the event of a medical emergency). C. Record review of R #16's progress notes dated [DATE] revealed: 1. 2205 (10:05 pm) resident assessed during hourly rounds. Semifowler (position of laying in bed on back with head and torso raised between 30-45 degrees) in bed, room in good order no issues whatsoever resident unresponsive to when called out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to meet professional standards of practice for 1 (R #1) of 3 (R #1, R #2 and R #3) residents reviewed for insulin (injectable medication used to help lower blood glucose levels) administration, when staff failed to administer insulin as ordered by the provider. This deficient practice could likely lead to uncontrolled blood glucose levels (BGL) or worsening of medical conditions. The findings are: A. Record review of R #1's Face Sheet, no date, revealed the following: 1. R #1 was admitted to the facility on [DATE]. 2. R #1 had a diagnosis of diabetes mellitus (a condition defined by persistently high levels of sugar [glucose] in the blood) B. Record review of R #1's physicians' orders revealed an order dated 12/30/25: Novolin 70/30 (a man-made insulin designed to help manage blood glucose levels by combining 70% longer acting insulin with 30% regular insulin which acts quickly to reduce blood sugar, the combination allows for both immediate and sustained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to notify the provider when insulin was not administered as ordered for 1 (R #1) of 3 (R #1, R #2, and R #3) residents reviewed for insulin (injectable medication used to help lower blood glucose levels) administration. This deficient practice could likely lead to uncontrolled blood glucose levels (BGL), result in residents not receiving necessary care, or worsening of medical conditions. The findings are: A. Record review of R #1's Face Sheet, no date, revealed the following: 1. R #1 was admitted to the facility on [DATE]. 2. R #1 had a diagnosis of diabetes mellitus (DM a condition defined by persistently high levels of sugar [glucose] in the blood) B. Record review of R #1's physicians' orders revealed the following: 1. an order dated 12/30/25: Novolin 70/30 (a man-made insulin designed to help manage blood glucose levels by combining 70% longer acting insulin with 30% regular insulin which acts quickly to reduce blood sugar, the combination allows…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2026-01-13 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store food under sanitary conditions for all 64 residents who eat food from the kitchen (residents were identified by the resident matrix provided by the administrator on (01/05/26) when staff failed to label and date all items in the kitchen refrigerator. Failure to store food under safe and sanitary conditions could likely lead to foodborne illnesses in residents. The findings are: A. On 01/05/26 at 12:10 PM, an observation of the kitchen revealed the following: 1. The walk-in refrigerator had: a. Two butter blocks with no dates, b. Jello in large container no date, no cover, c. Chorizo dated 12/20/25, 4. Pears no date in container, 5. Peanut Butter bar dessert in container no date, 6. Ham sliced in a ziplock bag was open dated 01/01/25, 7. Baked crispy pineapple cake in the pantry storage area with no date. 2. The walk-in freezer had: a. Salsbury streak opened with no date, b. Chicken patties opened with no date, c. Lemon meringue pie with no date, d. Pie crusts opened with no date e. Corn tortillas were opened loosely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-13 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure care plan revisions occurred for 4 (R #7, R #11, R #47, and R #71) of 4 (R #7, R #11, R #47, and R #71) residents when the staff failed to revise the care plan with the most current resident information. This deficient practice could likely result in the care plan not being updated with the most current resident conditions and appropriate interventions, staff being unaware of changes in care provided, and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: R #7 A. Record review of R #7's physician order, dated 12/31/25, revealed enteral feeding (delivering nutrients directly into the gastrointestinal tract (stomach or small intestine) using a soft tube, bypassing the mouth for inadequate oral intake at meals). Give 250 ml (milliliters) Jevity (name brand of fiber-fortified, complete nutritional liquid formula) 1.2 when resident eats less than 25% of meals. B. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-13 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to complete performance reviews at least every 12 months for 2 (CNA #16 and CNA #17) of 2 (CNA #16 and CNA #17) CNAs sampled for 12 hours of annual training. This deficient practice could likely result in staff being undertrained and providing inadequate care. The findings are: A. Record review of the employee files revealed the following: 1. CNA #16's hire date was 11/18/24. 2. The file did not contain any performance evaluations for CNA #16. 3. CNA #17's hire date was 09/20/24. 4. The file did not contain any performance evaluations for CNA #17. B. On 01/13/26 at 9:27 AM, during an interview, the administrator confirmed the following: 1. There were not any performance evaluations for CNA #16 and CNA #17. 2. Performance evaluations were expected to be completed at least annually on CNAs.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-13 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the consultant pharmacist's recommendations were reviewed and implemented by the physician and/or the physician provided documentation of a rationale (a set of reasons or a logical basis for a course of action or a particular belief) for not following the consultant pharmacist's recommendation in the residents' medical record for 4 (R #8, R #10, R #32 and R #63) of 5 (R #7, R #8, R #10, R #32 and R #63) residents reviewed for unnecessary medications. This deficient practice could likely result in residents receiving medications that are no longer necessary and may cause unnecessary drug interactions (changes to medication action caused by being combined with other foods, beverages, or drugs) or adverse side effects (unwanted, undesirable effects from medication). The findings are: R #8 A. Record review of R #8's admission document, no date, revealed the following: 1. R #8 was admitted to the facility on [DATE], 2. R #8 was diagnosed with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-13 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure medical records were complete and accurate for 4 (R #5, R #10, R #11, and R #16) of 4 (R #5, R #10, R #11, and R #16) residents reviewed accuracy of documentation when staff failed to: 1. Accurately document R #5's dental assessment. 2. Accurately document activity participation for R #10 and R #11. 3. Accurately document R #16's skin assessment. These deficient practices have the potential to negatively impact the care staff provide to meet residents' needs due to inaccurate records. The findings are: R #5 A. Record review of R #5's admission documents, no date, revealed R #5 was admitted to the facility on [DATE]. B. On 01/06/26 at 9:42 AM, during an observation and interview with R #5, the following was revealed: 1. R #5 stated that she had several broken teeth that needed to be pulled. 2. R #5 had several of her teeth broken with discoloration on the top and bottom of her mouth. C. Record review of R #5's admission assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, and interview, the facility failed to have reasonable accommodations for 1 (R #61) of 1 (R #61) resident sampled for environment, when they failed to put R #61's call light in a place he could reach it. This deficient practice could likely result in residents not being unable to notify staff when they are in need of assistance. The findings are: A. On 01/06/26 at 12:54 PM, during an observation of R #61's room revealed R #61's call light was hanging over the light above his bed. The light fixture is approximately 6 feet from the floor. B. On 01/06/25 at 12:56 PM, during an interview, CNA #8 confirmed that R #61's call light was hanging from the light fixture above his bed. CNA #8 confirmed that R #61 could not reach the call light. C. On 01/07/25 at 2:24 PM, during an interview, the Administrator confirmed that residents should be able to reach their call lights.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure the MDS assessment was accurate for 2 (R #5 and R #9) of 8 (R #5, R #6, R #9, R #13, R #33, R #51, R #62 and R #80) residents reviewed for accurate MDS assessments. This deficient practice could likely result in the facility not having an accurate assessment of the resident's current health status and being unable to meet the resident's current needs. The findings are: R #5 A. Record review of R #5's admission documents, no date, revealed she was admitted to the facility on [DATE]. B. On 01/06/26 at 9:42 AM, during an observation and interview with R #5, revealed the following: 1. R #5 stated that she had several broken teeth that needed to be pulled. 2. R #5 had broken teeth, and her mouth was discolored on the top and bottom. C. Record review of R #5's admission MDS assessment dated [DATE], revealed staff documented R #5 was edentulous (lacking teeth). D. On 01/07/26 at 2:50 PM, during an interview, LPN #16 observed R #5 in her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-13 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to meet professional standards of practice for 1 (R #63) of 2 (R #7 and R #63) residents reviewed for physician's orders, when staff did not update an order for R #63's enteral feed. This deficient practice could likely lead to the resident having adverse (unwanted, harmful, or abnormal result) side effects or not receiving the desired therapeutic effect of the medication. The findings are: A. On 01/06/26 at 2:38 PM, during an interview, LPN #8 stated that R #63 only gets his Jevity (a brand of fiber-fortified, complete nutritional liquid formula) through his Percutaneous Endoscopic Gastrostomy (PEG- a flexible feeding tube placed through the abdominal wall directly into the stomach to deliver nutrition) tube when R #63 eats less than 50% of his meals by mouth. B. Record review of R #63's physician's orders revealed the following: 1. An order dated 11/08/25 for enteral feed (delivering liquid nutrition directly into the gastrointestinal tract (stomach or small intestine) via a soft tube when someone can't eat enough by mouth)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 57 citations
  • Potential for harm · Dcited before2026-01-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents received quality treatment and care for 1 (R #16) of 4 (R #4, R #5, R #16, and R #80) residents reviewed for wound treatment when staff failed to: 1. Document R #16 had a wound on his right elbow. 2. Notify the provider and obtain orders for wound treatment for R #16 wound on his right elbow. 3. Provide wound care for R #16's wound on his right elbow. These deficient practices could likely lead to residents needs not being met and/or a worsening of their wounds. The findings are: A. Record review of R #16's admission documents, no date, revealed R #16 was admitted to the facility on [DATE]. B. On 01/05/26 at 2:45 PM, during an observation of R #16 by the nurses' station, revealed the following: 1. R #16 had blood on his right elbow. 2. LPN #17 cleansed R #16's right elbow and placed a bandage over the wound. C. On 01/05/26 at 2:46 PM, during an interview, LPN #17 stated she was placing a bandage on R #16 wound on his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide respiratory care in accordance with professional standards for 1 (R #3) of 2 (R #3 and R #47) residents reviewed for respiratory care when staff failed to follow the physician's order for oxygen use. This deficient practice could likely result in residents receiving too much or not enough oxygen and can lead to worsening of their condition. The findings are: A. Record review of R #3's admission documents, no date, revealed the following: 1. R #3 was admitted to the facility on [DATE]. 2. R #3 had the following diagnoses: a. Chronic respiratory failure with hypoxia (a long-term condition where the lungs can't get enough oxygen into the blood, causing low blood oxygen). b. Chronic obstructive pulmonary disease (COPD, a progressive lung condition causing airflow obstruction, making breathing difficult). c. Tracheostomy (a surgical procedure that creates an opening (stoma) in the neck into the windpipe (trachea) to provide an airway).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-13 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure residents obtained dental services for 1 (R #7) of 3 (R #5, R #7 and R #63) residents sampled for dental services, when they failed to ensure residents receive routine dental care to include an annual inspection of the mouth for signs of disease, dental cleaning, fillings, or minor partial or full denture adjustments. This deficient practice is likely to cause the resident unnecessary pain, embarrassment over the condition/appearance of teeth, and potential dental or oral complications. The findings are: A. Record review of R #7's medical record revealed an admission date of 04/10/25. B. On 01/06/26 at 1:26 PM, during an interview with R #7's Family Member (FM) #1, he stated that R #7 had not been to see a dentist since she had been at the facility. R #7's FM #1 stated that R #7 does have missing teeth. C. On 01/09/26 at 11:55 AM, during an interview, R #7 stated that she had not been to the dentist. R #7 stated she would like to go to the dentist. D. On 01/09/26 at 12:02 PM, during an interview the Social Services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-13 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure CNAs received the required in-service training of 12 hours per year for 2 (CNA #16 and CNA #17) of 2 (CNA #16 and CNA #17) CNAs reviewed for required in-service training. This deficient practice is likely to result in the CNAs not receiving the necessary training to meet the care needs of the residents. The findings are: A. Record review of the employee files revealed the following: 1. CNA #16's hire date was 11/18/24. 2. The file did not contain any documentation of in-service trainings for CNA #16. 3. CNA #17's hire date was 09/20/24. 4. The file did not contain any documentation of in-service trainings for CNA #17. B. On 01/13/26 at 9:27 AM, during an interview, the administrator confirmed the following: 1. There was no documentation of in-service trainings for CNA #16 and CNA #17. 2. CNAs were expected to have at least 12 hours of in-service training annually.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-11-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to maintain proper infection prevention measures when staff failed to ensure facility staff follow transmission-based precautions (actions to prevent the spread of infectious agents from individuals who are suspected to be infected, such as (gloves, facemasks, and gowns) for residents diagnosed with COVID-19 (an acute respiratory disease in humans characterized mainly by fever and cough and capable of progressing to severe symptoms and in some cases death, especially in older people and those with underlying health conditions) for 1(R #24) of 1(R #24) resident reviewed. Failure to adhere to an infection control program could likely cause the spread of infections and illness to all 72 residents in the facility (residents were identified by the resident census provided by the administrator on 11/05/25) when staff failed to properly dispose of a disposable isolation gown. The findings are: A. Record review of R #24's face sheet, no date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-07 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure the griddle, essential equipment (vitally important; absolutely necessary) was in safe operating condition for 69 residents of 72 residents who eat food from the kitchen (residents were identified by the resident matrix provided by the Administrator on 11/05/25) when the facility failed to ensure the kitchen griddle had knobs to control the gas burners. If knobs are not in working order, then it could likely affect temperature range, making it difficult or impossible to adjust the heat. The findings are:A. On 11/05/25 at 1:58 PM, during an observation of the facility kitchen revealed four out of four knobs on the gas griddle were missing. B. On 11/05/25 at 2:02 PM, during an interview, the Dietary Manager (DM) confirmed that the knobs were missing.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-07 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to safeguard resident's personal privacy and medical record information for 3 (R #12, R #13 and R #24) of 3 (R #12, R #13 and R #24) residents sampled for privacy and confidentiality of records when the facility failed to do the following: 1. Repair the privacy curtain between R #12 and R #13's room. 2. Keep resident's vital signs and name confidential for R #24. These deficient practices could likely result in the residents feeling that their privacy is not valued and their information could be viewed by unauthorized residents, visitors, and staff. The findings are: A. On 11/05/25 at 10:03 AM, during an observation of R #12 and R #13's room, the privacy curtain had a section that was off track, leaving an open gap at the top of the curtain. B. On 11/06/25 at 10:06 AM, during an interview, Nurse Aide (NA) confirmed the privacy curtain in R #12 and R #13's room was off track and not completely closed. The NA stated that the curtain had been like that for several months. C. On 11/06/25 at 11:12 am, during an interview, LPN #8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-27 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure care plan revisions occurred for 2 (R #3 and R #8) of 6 (R #1, R #2, R #3, R #4, R #8, and R #9) residents reviewed for care plan accuracy when the staff failed to revise the care plan with the most current resident information. This deficient practice could likely result in the care plan not being updated with the most current resident conditions and appropriate interventions, staff being unaware of changes in care provided, and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: R #3 A. Record review of R #3’s admission record (no date) revealed R #3 was admitted to the facility on [DATE]. B. Record review of R #3’s progress notes revealed the following: 1. Nurse note dated 05/06/25 at 6:12 PM: “Guardian in to visit with resident. Resident voiced concerns of wanting to go home or possible assisted living. Guardian stated she educated resident that it is a process and will assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-27 · tag F0687 — failed to care for feet properly — pattern
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide foot care for 1 (R #1) of 1 (R #1) resident reviewed for foot care when staff failed to provide nail care for R #1's toenails or make an appointment to a podiatrist for foot care. This deficient practice could likely cause podiatric complications (foot and ankle health issues, often arising from underlying systemic diseases like diabetes or poor circulation, that can lead to problems such as ulcers, infections, nerve damage (neuropathy), and, in severe cases, amputation in residents with diabetes). The findings are: A. Record review of R #1's admission record, no date, revealed the following: 1. R #1 was admitted to the facility on [DATE]. 2. R #1 has a diagnosis of type 2 diabetes mellitus (a chronic metabolic condition characterized by insulin resistance, where the body's cells don't respond to insulin properly, and a gradual decline in the pancreas's ability to produce enough insulin) without complications. B. On 08/25/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-27 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medical records were complete and accurate for 2 (R #1 and R #8) of 6 (R #1, R #2, R #3, R #4, R #8 and R #9) residents reviewed for documentation accuracy when staff failed to: 1. Document blood pressure and heart rate readings for R #1. 2. Document the correct diagnosis on the medication administration record for R #8. This deficient practice has the potential to have a negative impact on the care staff provide to residents due to missing or inaccurate records and resident information. The findings are: R #1 A. Record review of R #1's admission record (no date) revealed the following: 1. R #1 was admitted to the facility on [DATE]. 2. R #1 diagnoses included: a. Essential primary hypertension (HTN, abnormally high blood pressure that is often influenced by lifestyle factors and not the result of a medical condition). b. Paroxysmal atrial fibrillation (A FIB, episodes of rapid and irregular heartbeats that can last from a few minutes to several…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and observation the facility failed to provide activities of daily living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating) assistance for 1 (R #1) of 1 (R #1) resident reviewed for ADL care when staff failed to cut R #1's fingernails. This deficient practice is likely to negatively affect the dignity and health of the residents. The findings are: A. Record review of R #1's admission record, no date, revealed R #1 was admitted to the facility on [DATE]. B. On 08/25/25 at 1:16 PM, during an observation, some of R #1's fingernails were overgrown, some were jagged and uneven from breaking off. C. On 08/25/25 at 1:16 PM, during an interview, R #1 stated staff had not offered to cut her fingernails. R #1 said she did not have any clippers to cut them herself. D. Record review R #1's Quarterly MDS dated [DATE] revealed R #1 needs partial to moderate assistance with personal hygiene. E. On 08/25/25 at 2:25 PM, during an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-28 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents, their representatives, and the Ombudsman received a written notice of transfer as soon as practicable for 4 (R #8, R #9, R #11 and R #13) of 4 (R #8, R #9, R #11 and R #13) residents reviewed for hospitalization. This deficient practice could likely result in the resident and/or their representative not knowing the reason or location the resident was discharged . The findings are: R #8 A. Record review of R #8's medical record revealed the following: 1. On 12/07/24, the facility transferred R #8 to the hospital for a fall. 2. On 12/08/24, the facility transferred R #8 to the hospital for evaluation of abdominal wound and fever 3. The record did not contain any written transfer notices. R #9 B. Record review of R #9's medical record revealed the following: 1. On 12/09/24, R #9 was sent to the hospital for abnormal lab results. 2. The record did not contain a written transfer notice. R #11 C. Record review of R #11's medical record revealed the following: 1. On 12/22/24, R #11 was sent to the hospital for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-28 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents or their representatives received a written notice of the bed hold policy which indicated the duration the bed would be held for 4 (R #8, R #9, R #11 and R #13) of 4 (R #8, R #9, R #11 and R #13) residents reviewed for hospitalization. This deficient practice could likely result in the resident and/or their representative being unaware of the bed hold policy upon return from the hospital. The findings are: R #8 A. Record review of R #8's medical record revealed the following: 1. On 12/07/24, the facility transferred R #8 to the hospital for a fall. 2. On 12/08/24, the facility transferred R #8 to the hospital for evaluation of abdominal wound and fever. 3. R #8's record did not contain a written notices of the bed hold notice. R #9 B. Record review of R #9's medical record revealed the following: 1. On 12/09/24, R #9 was sent to the hospital for abnormal lab results. 2. R #9's record did not contain a written notice of the bed hold notice. R #11 C. Record review of R #11's medical record revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-28 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure care plans were reviewed and revised for 3 (R #1, R #14 and R #17) of 4 (R #1, R #2, R #14, and R #17) residents reviewed for care plans when they failed to revise the care plan with the most current resident information. This deficient practice could likely result in the care plan not being updated with the most current resident conditions and appropriate interventions, staff being unaware of changes in care provided, and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: R #1 A. Record review of R #1's admission Record (no date) revealed the following: 1. R #1 was admitted to the facility on [DATE]. 2. R #1 had a diagnosis of need for assistance with personal care (providing or assisting in performing daily living tasks and maintaining personal hygiene). B. On 01/22/25 at 7:29 PM, during an interview, CNA #1 stated that R #1 sometimes refuses her showers. C. Record review of R…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-28 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide activities of daily living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating) assistance for oral care, baths and showers for 3 (R #1, R #2, and R #17) of 3 (R #1, R #2, and R #17) residents reviewed for ADL care. This deficient practice is likely to affect the dignity and health of the residents. The findings are: R#1 A. Record review of R #1's admission record revealed R #1 was admitted into the facility on [DATE]. B. Record review of R #1's MDS Quarterly Minimum Data Set (a federally mandated assessment instrument completed by facility staff) dated 12/13/24 indicated R #1 required substantial/maximal assistance (staff lifts or holds trunk or limbs and provides more than half the effort) for showers. C. Record review of the facility's shower schedule revealed R #1 was scheduled for showers on Tuesdays and Fridays on the night shift. D. On 01/22/25 at 11:35 am, during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-28 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that facility staff followed physician's order for 2 (R #1 and R #13) of 5 (R #1, R #2, R #8, R #11 and R #13) residents reviewed for quality of care. Failure to follow physician orders could likely lead to facility staff and physician being unaware of changes in resident condition and could likely lead to worsening of resident's condition. The findings are: R #1 A. Record review of R #1's admission record (no date) revealed R #1 was admitted to the facility on [DATE]. B. Record review of R #1's physician orders revealed an order date 08/30/2024: Weight every day shift every seven (7) days, scheduled every Saturday for monitoring. C. Record review of R #1's Nutritional assessment dated [DATE] revealed the following: 1. Weight gain would be beneficial given very low body mass index (BMI;a tool that healthcare providers use to estimate the amount of body fat by using height and weight measurements and helps assess risk factors for certain health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-19 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to ensure food items were dated when initially opened, failed to ensure staff wore beard covers or hair nets while in the kitchen, and failed to ensure staff performed handwashing between glove use. These failures had the potential to affect 56 residents who consumed food prepared by the facility's kitchen. Findings include: Review of the facility's policy titled, Food Handling revised 06/15/18 revealed, .Once a product has been prepared or portioned, a new use by date is established. Review of the policy titled, Staff Attire revised 10/20/23 revealed, Policy: All employees wear approved attire for the performance of their duties. Procedures, 1. All staff will have their hair off the shoulders, confined in a hair net or cap, and facial hair properly restrained . Review of the facility policy titled, Hand Washing revised 10/01/19 revealed, Critical Elements.8. Uses clean, dry paper towel or air dryer to dry surfaces of fingers and hands. 9. Uses clean, dry paper towel to turn off faucet, without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and review of the Resident Assessment Instrument (RAI) Manual, the facility failed to ensure one (R #28) of 33 residents reviewed for Minimum Data Set (MDS) had a quarterly assessment successfully transmitted and accepted within the allotted time frame. Findings include: Review of the October 2023 RAI Manual, page 2-35, showed: The Quarterly assessment is a .non-comprehensive assessment for a resident that must be completed at least every 92 days following the previous .assessment of any type. It is used to track a resident's status between comprehensive assessments to ensure critical indicators of gradual change in a resident's status are monitored. As such, not all MDS items appear on the Quarterly assessment. The ARD .must be not more than 92 days after the ARD of the most recent .assessment of any type. Review of R28's admission Record, from the electronic medical record (EMR) under the Profile tab, showed a facility admission date of 01/11/20. Review of R28's annual MDS, with an Assessment Reference Date (ARD) of 01/21/24, showed medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and review of the Resident Assessment Instrument (RAI) Manual, the facility failed to ensure one (R #28) of 33 sampled residents reviewed for Minimum Data Set (MDS) assessment had a quarterly assessment successfully transmitted and accepted within the allotted time frame. Findings include: Review of the October 2023 RAI Manual, page 2-35, showed: The Quarterly assessment is an .non-comprehensive assessment for a resident that must be completed at least every 92 days following the previous .assessment of any type. It is used to track a resident's status between comprehensive assessments to ensure critical indicators of gradual change in a resident's status are monitored. As such, not all MDS items appear on the Quarterly assessment. The ARD .must be not more than 92 days after the ARD of the most recent .assessment of any type. Review of R28's admission Record, from the electronic medical record (EMR) under the Profile tab, showed a facility admission date of 01/11/20. Review of R28's annual MDS, with an Assessment Reference Date (ARD) of 01/21/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an accurate Level 1 Pre-admission Screening and Resident Review (PASARR) was completed after a new diagnosis for one of one sampled resident (R21) reviewed for PASARR. Findings include: Review of R21's admission Record, from the electronic medical record (EMR) under the Profile tab, indicated a facility admission date of 02/06/24, re-admission date of 07/19/24 for R21, and included diagnoses of anxiety, bipolar disorder, and major depressive disorder. Review of R21's PASARR Level 1 Screening Form, dated 02/06/24, revealed R21's diagnosis of anxiety was included on the screening. There were no recommendations related to the diagnosis. Review of R21's Diagnosis Record, from the electronic medical record (EMR) under the Diagnosis tab, indicated R21 had a diagnosis of bipolar disorder, unspecified dated 02/06/24, major depressive disorder recurrent moderate, dated 02/6/24, and anxiety disorder dated 02/06/24. On 09/18/24 at 11:55 AM during an interview , the Admissions Coordinator stated she was unaware the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to revise the care plan (CP) of one resident out of six residents (R8) reviewed for accidents/falls out of a total sample of 29 residents. This failure to revise the care plan of R8 by implementing interventions to prevent future falls has the potential to lead to serious adverse consequences. Findings include: Review of R8's Census tab located in the electronic medical record (EMR) revealed R8 was originally admitted on [DATE]. Review of R8's Medical Diagnoses tab located in the EMR revealed R8 had diagnoses including dementia, weakness, and unsteadiness on feet. Review of R8's quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of 92/24/24 and located in the EMR revealed R8 had a Brief Interview for Mental Status (BIMS) score of nine out of 15 indicating a moderate cognitive decline and no falls since admission in Section J. Review of the quarterly MDS with an ARD of 05/26/24 revealed R8 had a BIMS score of six out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure the oxygen (O2) concentrators had dust free filters on the inlet where the air came into the machine for two of three residents (R29 and R43) of 25 sample residents. This deficient practice had the potential to allow an increased chance of infection and unnecessary respiratory treatment. Findings include: Review of the facility policy titled Respiratory Equipment/Supply Cleaning/Disinfecting revised 07/15/21 revealed, . In addition to surface cleaning and disinfecting, perform the following.Oxygen Concentrators: Rinse and dry the external filter weekly and PRN [as needed] when visibly dusty. 1. Review of R29's undated admission Record, located in the electronic medical record (EMR) under the Profile tab, revealed an admission date of 03/29/19, a readmission date of 04/09/24, and indicated a diagnosis of heart failure. Review of R29's Physician Orders, dated 04/10/24 and located in R29's EMR under the Orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure medical records were complete and accurate for 1 (R #14) of 3 (R #12, R #14, and R #15) residents reviewed for abuse. This deficient practice has the potential to negatively impact the care staff provide to meet residents' needs due to missing or inaccurate records and resident information. The findings are: A. On 07/23/24 at 12:10 PM, during an interview, CNA #11 stated that R #14 had not had anything to eat for lunch or breakfast. CNA #11 said that R #14 had not eaten breakfast or lunch for a week. CNA #11 said that she had documented that R #14 was not eating. B. Record review of the CNA's documentation for ADL's (Activities of Daily Living) (meal task) dated 07/23/24 for R #14, revealed the following: 1. On 07/16/24 at 8:44 AM, staff did not document the amount of the meal intake. 2. On 07/16/24 at 1:07 PM, staff did not document the amount of the meal intake. 3. On 07/16/24 at 5:52 PM, staff did not document the amount of the meal intake. 4. On 07/17/24 at 8:44 AM, staff did not document the amount of the meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store, and serve food under sanitary conditions in accordance with professional standards of food service safety for 77 residents that eat food prepared in the kitchen in the facility (residents were identified on the resident matrix provided by the Administrator on 09/11/23), when they failed to: 1. Wear facial hair coverings and hairnets in the kitchen. 2. Store food in a sanitary manner. If the facility fails to adhere to safe food handling practices, hygiene practices, and safe food storage, residents could likely to be exposed to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). The findings are: A. On 05/06/24 at 12:41 PM, during an observation of the kitchen revealed the following: 1. Six frozen hamburger patties sitting on top of a microwave. The hamburger patties were not in a wrapper, or on a plate or in a container. 2. The Dietary Manager (DM) #11 did not have a facial net covering his moustache and he did not have a hairnet on. B. On 05/06/24 at 12:42 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to report to the State Survey Agency within five (5) days of the incident for 1 (R #21) of 1 (R #21) residents sampled for abuse. If the facility fails to report abuse to the State Agency, then corrective action may not be taken, and residents could likely continue to be abused and/or suffer serious bodily injury. The findings are: A. Record review of R #21's medical record revealed R #21 was admitted on [DATE] and discharged on 02/06/24. B. Record review of R #21's progress note, dated 01/27/24, revealed R #21 was stuffing trash in the toilet. When asked why, R #21 told staff, I hate this place and everyone in it, I don't want to be here. I have a gun at home and I just want to shoot up this place. I hope you die here and everyone, I wish my wife was here so she could kick you're ass, all of you. I'm going to call the police. I was a golden glove in the military, and I will kick you're ass and your workers, I also know how to use stuff to stab you guys…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to revise the care plan for 2 (R #11 and R #21) of 4 (R #11, R #12, R #13, and R #21) residents reviewed for care plans when they failed to: 1. Revise R #11's care plan to include her regular/liberalized dysphagia advanced diet (moist foods in bite-sized pieces). 2. Have the required Interdisciplinary Team (IDT, team members from different disciplines working collaboratively, with a common purpose to set goals, make decisions, and share resources and responsibilities) members participate in the care plan meeting for R #21. This deficient practice could likely result in staff being unaware of changes in care provided and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: R #11 A. Record review of R #11's Speech Therapy (therapeutic treatment of impairments and disorders of speech, voice, language, communication, and swallowing) Evaluation dated 01/16/24 revealed dysphagia advanced diet due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0740 — failed to provide behavioral / mental-health care — pattern
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide metal health services for 1 (R #21) of 1 (R #21) residents reviewed for mental health concerns, when the facility failed to provide metal health services for R #21 after the provider placed an order for mental health services. This deficient practice could likely result in worsening of behaviors and worsening of behavioral or mental health conditions causing increased depression and anxiety. The findings are: A. Record review of R #21's face sheet revealed R #21 was admitted on [DATE]. B. Record review of R #21's medical diagnoses revealed R #21 had a diagnosis of dementia, depression, and anxiety. C. Record review of R #21's admission referral from hospital, dated 05/06/23, revealed the following: 1. R #21 took Depakote Sprinkles (medication used to treat mental/mood conditions) 125 milligram (mg, unit of measure) twice a day. 2. R #21 took Escitalopram (antidepressant medication used to treat depression and anxiety) 10 mg once a day. D.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide social services for 1 (R #21) of 1 (R #21) residents reviewed for behavioral/emotional health, when they failed to provide timely referrals for R #21 to other long term nursing facilities after R #21 requested to be transferred. This deficient practice could likely lead to residents to feel that their wishes are not important and not attaining, or maintaining, their highest practicable mental and psychosocial well-being. The findings are: A. Record review of R #21's face sheet revealed he was admitted to the facility on [DATE]. B. Record review of R #21's progress note, dated 06/05/23, revealed R #21 stated that R #21 wanted to be moved to [name town] near his wife. C. Record review of R #21's progress note, dated 08/07/23, revealed the following: 1. R #21 stated that he wanted to leave the facility. 2. R #21 stated that he wanted to go home and live with his wife. 3. R #21 stated that if he could not live with his wife he would like to go to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents did not receive psychotropic medications unless the medication was necessary to treat a specific psychiatric diagnosis and was documented in the medical record for 1 (R #12) of 3 (R #11, R #12 and R #13) residents reviewed for unnecessary psychotropic medications. This deficient practice could likely result in residents receiving medications without a medical reason and being at a higher risk of adverse side effects (unwanted, harmful, or abnormal result). The findings are: A. Record review of R #12's admission record, not dated, revealed an admission date of 10/15/21 for R #12. B. Record review of R #12's Physician's orders revealed an order, dated 02/05/24, for Risperidone (an antipsychotic medication used to treat schizophrenia and bipolar disease) tablet, 0.5 mg two times a day for psychosis (a collection of symptoms that affect the mind, where there has been some loss of contact with reality). C. Record review of R #12's Medical Administration Record (MAR) for April 2024, documented R #12 was taking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to have a discharge summary that includes a summary of the resident's stay at the facility for 1 (R #22) of 3 (R #21, R #22, and R #23) residents reviewed for discharge. Failure to provide a complete discharge summary that includes a description of the resident's stay at the facility could likely result in the receiving facility or home health or home health agency not having the most current information to provide care to the residents. The findings are: A. Record review of the progress notes revealed that R #22 was discharged on 04/22/24. B. Record review of R #22's Discharge summary, dated [DATE], revealed staff did not complete the following areas of the form: 1. Dietary recommendation. 2. Skin condition. 3. Current infections. 4. Hearing ability. 5. Vision ability. 6. Dental concerns. 7. Speech pattern. 8. Bowel and bladder continence. 9. Assistance levels. 10. Signs and symptoms of a change in condition for the resident. 11. Therapy services that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0741 — failed to have staff trained for behavioral health — isolated
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that staff received the appropriate behavioral health training and have the skills to provide behavioral health services for 1 (R #21) of 1 (R #21) residents reviewed for behavioral health concerns. This deficient practice is likely to result in residents not getting the care and assistance they need. The findings are: A. Record review of R #21's progress notes, revealed the following: 1. On 01/26/24, R #21 was attempting to break into the ashtray in the smoking area using a metal fork, knife, and toenail clippers. R #21 was found taking things from other residents rooms and staff belongings. When staff discussed with R #21, he stated, I hate it here and want to leave, just let me leave out the door. Resident yelled at staff, you're a bitch and just want to keep me here for the money. When the nurse asked for the silverware, resident reluctantly gave it to the nurse and stated, I'm not going to stop, I plan on making everyone's life a living hell here. 2. On 01/27/24, R #21 was stuffing trash in the toilet. When…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to provide a therapeutic diet (a diet ordered by a physician or delegated registered or licensed dietitian as part of treatment for a disease or clinical condition, or to eliminate or decrease specific nutrients in the diet) as ordered by a physician for 1 (R #11) of 3 (R #11, R #12, R #13) residents reviewed for dietary services. If the facility fails to provide a diet as ordered, then residents are likely to experience weight loss due to not receiving their prescribed nutritional caloric intake and may be at risk for choking. The findings are: A. Record review of R #11's physician order dated 01/25/24, revealed an order for regular/liberalized diet, dysphagia advanced texture (bite sized foods that are moist with the exception of crunchy, sticky or very hard foods). B. On 05/07/24 at 11:59 AM, during an observation, R #11's was served whole chicken nuggets, whole French fries (not chopped). C. On 05/07/24 at 12:15 PM, during an interview, CNA #11 confirmed that R #11 was served whole chicken nuggets and whole…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-07 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the provider of a change in condition for 1 (R #1) of 3 (R #1, R #3, and R #4) residents reviewed for change of condition, when they failed to notify the facility provider about R #1's low blood pressure, low temperature, and abdominal pain. This deficient practice could likely result in residents not receiving necessary care or a delay in treatment. The findings are: A. Record review of R #1's admission record revealed R #1 was readmitted to the facility on [DATE], with the following diagnoses: 1. Sepsis (life-threatening medical emergency caused by your body's overwhelming response to an infection). 2. Urinary tract infection (UTI) 3. Dehydration B. Record review of facility's sepsis screening policy (review date 08/07/23) revealed: Patients with suspected or known infections will be monitored for signs and symptoms of possible sepsis, refer to sepsis algorithm (process of evaluating symptoms, vital signs, changes in patient condition to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-07 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to meet professional standards of quality for 1 (R #3) of 4 (R #1, R #2, R #3, and R #4) residents reviewed for professional standards of care when the facility staff failed to monitor R #3's blood sugar. If the facility is not monitoring the resident and reporting to the provider, it may lead to a delay in treatment or changes in residents' health status may go untreated. The findings are: A. Record review of R #3's admission record revealed he was admitted to the facility on [DATE]. Further review of the admission record revealed diagnosis of type 2 diabetes (condition that happens because of a problem in the way the body regulates and uses sugar) with hyperglycemia (condition in which an excessive amount of glucose circulates in the blood, generally a blood sugar level higher than 200). B. Record review of R #3's physician's orders revealed an order for Humalog (insulin) inject 10 units with meals for diabetes (order included treatment of checking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-07 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medical records were complete and accurate for 3 (R #1, R #2, and R #3) of 3 (R #1, R #2, and R #3) residents reviewed for accuracy of documentation. This deficient practice has the potential to negatively impact the care staff provide to meet residents' needs due to missing or inaccurate records. The findings are: R #1 A. Record review of R #1's admission record revealed R #1 was readmitted to the facility on [DATE]. B. Record review of R #1's Treatment Administration Record (TAR), dated January 2024, revealed: Vital signs daily, every day shift, start date 06/20/23. Further review of the resident's TAR revealed staff did not document the resident's vital signs during day shift on the following dates: -01/06/24 -01/07/24 -01/11/24 -01/16/24 -01/25/24 -01/29/24 R #2 C. Record review of R #2's admission record revealed R #1 was readmitted to the facility on [DATE]. D. Record review of R #2's TAR, dated January 2024, revealed: Lantus (insulin)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure the MDS assessment accurately reflected the resident's status at the time of the assessment for 1 (R #3) of 4 (R #1, R #2, R #3, and R #4) residents sampled for MDS accuracy. This deficient practice could likely result in residents not receiving the care and treatment they need. The findings are: A. Record review of R #3's physician's orders revealed an order for Humalog (insulin) inject 10 units with meals for diabetes with a start date 01/03/24. Order discontinue date 01/04/24. B. Record review of R #3's admission MDS assessment, Section N: Medication, dated 01/08/24 revealed: Question N0350 Insulin: Record the number of days the physician changed the resident's insulin orders during the last 7 days was answered 0. C. On 02/07/2024, at 1:45 PM, during an interview with the MDS coordinator, she confirmed that the insulin had been discontinued and that the MDS assessment was not accurate because there were changes to R #3's insulin orders.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-19 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Recite from 08/10/22 Based on observation and interview, the facility failed to ensure essential equipment (vitally important; absolutely necessary) was in safe operating condition when the facility failed to ensure: 1. The transportation vehicle (transportation van used by facility to transport residents to and from appointments as needed) had a working air conditioner, 2. The kitchen stove had knobs used to control the gas burners. If essential equipment is not in working order then residents could likely not be able to achieve the highest practicable well being because they are unable to go to medical appointments or get food prepared on the stove. The findings are: Facility Van A. On 09/12/23 at 8:47 AM, during an interview, R #42 reported he had a dental appointment tomorrow in town. R #42 stated he did not know if he was going to go because the facility is having transportation issues due to the van not having an operating air conditioner. B. On 09/12/23 at 10:35 AM, during and interview, R #18 reported he did not go to an eye appointment, because the van's air conditioner did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a safe and clean environment by not maintaining the facility's odor in the 200 Unit between room [ROOM NUMBER] and 208 and between 213 and 217. This has the potential to affect all 40 residents in the facility's 200 Unit (residents were identified by the Census provided by the Administrator on 09/11/23). This deficient practice could likely result in residents not maintaining their highest practicable well being in the facility. The finding are: A. On 09/11/23 at 1:07 PM, during an observation of the 200 Unit revealed a very strong odor of urine. B. On 09/12/23 at 9:29 AM, during an observation the 200 Unit revealed an odor of urine. C. On 09/18/23 at 10:36 AM, during an interview R #1 reported the strong smell of urine on the 200 Unit. D. On 09/18/23 at 3:40 PM, during an interview Housekeeper #22 stated the urine odor is from residents that remove their own brief and throw it in the trash can or throw it on the floor next to their bed. E. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed provide a written notice of the bed hold policy at the time of the transfer to the resident and their representative(s) for 2 (R #68 and R #178) of 2 (R #68 and R #178) residents sampled for hospitalizations. This deficient practice could likely result in the resident and their representative being unaware that the resident is permitted to return and resume residence in the nursing facility upon discharge from the hospital. The findings are: R #68 A. Record review of R #68's Electronic Medical Record (EMR) revealed: 1) R #68 was transferred to the hospital on [DATE] due to critical laboratory results (laboratory test results that are significantly outside the normal range and may indicate a life-threatening situation). 2) No notice of bed hold policy notice was found. R #178 B. Record review of R #178's EMR revealed: 1) R #178's was transferred to the hospital on [DATE] per his request due to uncontrolled pain. 2) No notice of bed hold policy notice was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure that a Minimum Data Set (MDS) assessment was completed every three months for 1 (R #37) of 1 (R #37) residents reviewed for MDS assessments. This failed practice is likely to result in resident assessments being outdated and residents not receiving care and treatment that meets their current needs. The findings are: A. Record review of R #37's Electronic Medical Record (EMR) completed on 09/14/23 revealed, R #37's most recent MDS was completed on 05/06/23. B. On 09/14/23 at 1:45 PM, during an interview, the MDS Coordinator confirmed that R #37's Quarterly MDS was past due and was completed more than 3 months ago. The MDS Coordinator stated she recently had computer issues and that may be the reason she had not been prompted to complete an MDS for R #37.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to meet professional standards of quality for 1 for (R #63) of 4 (R #1, R #58, R #63, and R #181) residents observed during medication administration, when CMA #1 held R #63's blood pressure medication without specific parameters (numerical or another measurable factor) from the medical provider. This deficient practice could likely lead to the resident having adverse (unwanted, harmful, or abnormal result) side effects or not receiving the desired therapeutic effect of the medication due to it not being administered. The findings are: A. On 09/14/23 at 8:16 AM, during observation of medication pass and interview CMA #1 did not administer Lisinopril (medication used to treat high blood pressure) 20 mg. CMA #1 stated he was holding the medication because R #63's blood pressure is 94/53 (number for blood pressure reading). Per CMA #1, he holds blood pressure medications if the blood pressure top number is lower than 110 or if the heart rate is 60 or lower. CMA #1 stated that he had already informed the Unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-19 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide an ongoing activity program for 2 (R #1 and R #55) of 4 (R #1, R #43, R #55 and R #179) resident reviewed for activities. If the facility does not ensure that all residents are receiving an ongoing activity program, documenting resident refusals, and making in-room activity accommodations, then residents are likely to demonstrate an increase in isolation and depression. The findings are: A. On 09/13/23 at 12:05 PM, during an interview, R #1 stated that there is only about four group activities offered in the activity room and the rest are resident room activities or room visits. She stated there are no out of the facility outings and some of the activities listed do not include everyone and no alternatives offered. B. On 09/12/23 at 9:09 AM, during an interview, R #55 stated he would like to have more group activities It's mostly just bingo and room visits are not really an activity they (activities staff) just come and check on us and see if we are okay and then they leave. Some card games, listening to music or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-19 · tag F0685 — pattern
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents received adequate and timely transportation to each vision appointment for 3 (R #18, R #25, and R #28) of 3 (R #18, R #25, and R #28) residents reviewed for timely transport to vision appointments. If the facility is not assisting residents in accessing treatment to maintain their vision, then residents are likely to lose their ability to see, which will compromise their quality of life. The findings are: R #18 A. On 09/12/23 at 10:35 AM during and interview, R #18 stated he was not able to go to his eye appointment due to issues with the facility's transportation van's air conditioner not working. B. Record review of R #18's Care Plan revealed: [name of resident] has vision impairment related to needing glasses to read fine prints. C. On 09/13/23 at 12:57 PM, during an interview Social Services (SS) stated that she was not aware of an appointment for R #18. SS stated that they are not doing transportation to [name of town] because of the van's broken air conditioner. She stated that she will call the eye…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-19 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure that resident's received appropriate treatment and services to prevent further decrease in range of motion for 2 (R #19 and R #59) of 2 (R #19 and R #59) residents reviewed for restorative therapy, when they failed to initiate restorative nursing care (nursing service that often follows skilled rehabilitation services provided by physical or occupation therapists with the goal to maximize function and prevent functional decline in residents dependent on staff for certain actions). This deficient practice could likely result in decreased mobility or a decrease in residents' abilities to participate or perform their own ADL's (activities of daily living). The finding are: R #19 A. Record review of R #19's MDS (Minimum Data Set; comprehensive assessment) dated 06/30/23 revealed R #19's declined with bed mobility, transfers and toileting and now required extensive assistance as compared to MDS dated [DATE] in which she required only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure appropriate treatment and services for Foley Catheter tubing/Collecting bag (soft plastic or rubber tube that is inserted to the bladder to drain the urine and is connected to a collecting bag) care for 1 (R #8) of 1 (R #8) residents sampled for Urinary Catheter, when they failed to keep R #8's Foley catheter and tubing off the floor. This deficient practice could likely result in residents getting infections. The findings are: A. On 09/12/23 at 9:27 AM, during an observation of 100 Unit revealed R #8's catheter tubing was dragging on the floor while sitting in her wheelchair near the nurse's station. B. On 09/12/23 at 9:28 AM, during an interview, the Unit Manager (UM) #11 confirmed that R #8's foley tubing was dragging on the floor and that the tubing should not be on the floor. C. On 09/13/23 at 10:09 AM, during an observation of the Restorative Dining Room, R #8's catheter tubing was dragging on the floor while sitting in her wheelchair. D. On 09/13/23 at 10:11 AM, during an interview, RN #11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide social services for 1 (R #3) of 1 (R #3) residents reviewed for behavioral/emotional health, when they failed to refer R #3 to veterans facility after he requested to be transferred. This deficient practice could likely result in a resident experiencing anxiety and depression because their concerns with the facility have not been addressed or resolved. The findings are: A. On 09/12/23 at 1:17 PM, during an interview, R #3 stated that he wants out. He said he is a Veteran and wants to go to a Veterans Home. B. Record Review of R #3's Care Plan dated 07/08/22 revealed [Name of R #3] is unsure if he will be staying in facility long-term or transitioning back to the community . Make referrals to community-based agencies, providers, and services communicating the residents/patients needs and barriers to care. C. Record review of a Social Services Assessment and Documentation revealed the following: 1. 01/12/23, Section E Discharge Planning revealed R #3 asked about a possible transition to a Veterans Home but is unable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-19 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure pharmaceutical services (the direct, responsible provision of medication-related care) were met for 1 (R #178) of 1 (R #178) residents reviewed for medications when they failed to provide routine medications to residents. This deficient practice could likely lead to unresolved infections, worsening of infection or uncontrolled pain. The findings are: A. Record review of R #178's Physician's orders revealed: Order date 03/16/23, order start date 03/17/23 vancomycin (antibiotic medication used to treat serious bacterial infections) intravenous (antibiotic given through the vein) use 1.25 gram every 12 hours for MRSA (methicillin-resistant staphylococcus aureus; infection caused by specific bacteria that are resistant to commonly used antibiotics) septicemia (serious blood stream infection) and osteomyelitis (infection in the bone) R (right) BKA (below knee amputation) stump (the end of a body part after the rest is removed) until 04/17/2023 B.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that pharmacy recommendations were followed after the Physician accepted them for 3 (R #19, R #28 and R #68) of 5 (R #19, R #28, R #48, R #55 and R #68) residents reviewed for unnecessary medications. This deficient practice could likely result in residents being at a higher risk of adverse side effects. The findings are: R #19 A. Record review of Pharmacy Consultation Report Recommendation, dated 07/31/23, revealed: 1.Please monitor valproic acid [medication is used to treat mental/mood conditions such as manic phase (over-the-top level of activity or energy, mood or behavior) of bipolar disorder (serious mental illness characterized by extreme mood swings)] trough concentration (lowest concentration of medication in blood just prior to the administration of the next dose) 2. Please monitor a fasting lipid panel (lipid panel is a panel of blood tests used to find abnormalities in lipids, such as cholesterol and triglycerides) . 3. The form was marked I accept the recommendation . 4. The form was signed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents did not receive antipsychotic medications unless the medication was necessary to treat a specific psychiatric condition or diagnosis and was documented in the medical record for 1 (R #19) of 5 (R #19, R #28, R #48, R #55, and R #68) residents reviewed for unnecessary medications. This deficient practice could likely result in residents receiving medications without a clinical indication (medical reason) and being at a higher risk of adverse side effects (unwanted, harmful, or abnormal result). The findings are: A. Record review of R #19's physician's orders revealed: Order start date 06/06/22, Risperdal (antipsychotic medicine that works by changing the effects of chemicals in the brain used to treat mental/mood disorders such as schizophrenia or bipolar disorder) solution (liquid form of medication) Give 0.5 ml by mouth two times a day for dementia with behaviors (condition that causes problems with thinking, memory and reasoning that can include behaviors of confusion, sleep deprivation and wandering).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-19 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to properly store medications, when they failed to: 1. Dispose of loose tablets stored in the medication carts for the 100, 200, and Memory Care Units. 2. Ensure medication was not expired in the medication refrigerator. 3. Document temperatures for the 100 Unit medication refrigerator. This could affect all 81 residents in the facility (Residents were identified by the resident matrix provided by the Administrator on 09/11/23). These deficient practices could likely result in residents obtaining medications that are no longer effective or that are not prescribed to them resulting in adverse side effects. The findings are: 100 Unit Medication Cart A. On 09/18/23 at 10:47 AM, during an observation of the 100 Unit Medication Cart revealed the following: 1. Ten loose tablets in the medication cart, 2. One loose capsule in the medication cart. B. On 09/18/23 at 10:54 AM, during an interview, CMA #1 confirmed the there were ten loose tablets and one loose capsule in the medication cart. 100 Unit medication storage room C. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store and serve food under sanitary conditions in accordance with professional standards of food service safety for 80 residents that eat food prepared in the kitchen in the facility (residents were identified on the resident matrix provided by the Administrator on 09/11/23), when they failed to: 1. Keep the deep freezer and kitchen floors clean, 2. Wear facial hairnets in the kitchen, 3. Failed to keep the stoves and surrounding areas clean from grease, 4. Ensure that spices in the kitchen are labeled and dated, 5. Ensure that food and spices are sealed properly after opening. If the facility fails to adhere to safe food handling practices, hygiene practices, and safe food storage, residents could likely to be exposed to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). The findings are: A. On 09/11/23 at 11:03 AM, during an observation of the kitchen revealed the following: 1. The floors in the freezer and kitchen had food particles, paper, fluids, and were sticky, 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure documents were complete and accurate for 1 (R #43) of 1 (R #43) residents who were reviewed for documentation, when they failed to accurately document R #43's participation in activities. This deficient practice could likely result in staff not having the information they need to provide competent, comprehensive care and services if vital information is missing from the documents. The findings are: A. Record review of R #43's Care Plan, revision date 09/07/23, revealed the following: 1. Encourage R #43's participation in activities, 2. Provide R #43 with opportunities for choice during care/activities to provide a sense of control. B. Record Review of R #43's Activity Participation Log, dated September 2023, revealed the following: 1. Independent engagement for 09/14/23, staff documented as limited involvement, 2. Individual Engagement for 09/14/23, staff documented as minimal to no response, 3. Room to Room for 09/14/23, staff documented as sleeping, 4. Independent Engagement for 09/15/23, staff documented as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a discharge summary that included a recapitulation (a summary describing the resident's course of treatment while residing in the facility) was completed for 1 (R #75) of 1 (R #75) residents sampled for discharge from the facility. This deficient practice could likely lead to the receiving facility or hospital not knowing what the current care needs and significant medical history are for the resident. The findings are: A. Record review of R #75's Electronic Medical Record (EMR) revealed: 1. R #75 was transferred to the hospital on [DATE] due to abnormal vital signs (blood pressure, heart rate, temperature, respiratory rate and/or oxygen levels that deviate from the normal range and can indicate a possible health problem) and altered mental status (change in mental function that can stem from illness or injury and leads to changes in awareness, movement and/or behaviors). 2. As of 09/13/23, #75 had not returned to the facility. 3. Recapitulation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-19 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to require that physician visits were made by the physician personally for 1 (R #59) of 1 (R #59) residents reviewed for pressure ulcer/injury when R #59 was seen by the attending physician via telemedicine (the remote diagnosis and treatment of patients by means of telecommunications technology) and not face to face. This deficient practice could likely result in residents not receiving the required medical assessment and review resulting in resident receiving less than optimal care. The findings are: A. Record review of R #59's face sheet revealed R #59 was admitted into the facility on [DATE]. B. Record review of R #59's History and Physical dated 05/25/23, revealed that this was the initial visit and care was provided by the physician utilizing telemedicine. C. On 09/19/23 at 3:45 PM, during an interview, the DON confirmed R #59's initial visit was done via telemedicine. The DON stated physician comes to the facility once a month and if there is an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to schedule an appointment for dental services for 1 (R #42) of 3 (R #32, R #42 and R #68) residents sampled for dental services. This deficient practice could likely result in residents' continued dental pain. The findings are: A. Record review of R #42's admission record revealed an admission date of 12/20/22. B. On 09/12/23 at 8:47 AM, during an interview, R #42 stated he had a dental appointment the following day on 09/13/23 in [name of town]. The resident did not know if he was going to the appointment, because the facility was having transportation issues. C. On 09/13/23 at 1:45 PM, during an interview, Social Services stated staff did not take R #42 to his dental appointment due to the transportation issues, and staff have not rescheduled the appointment . D. On 09/19/23 at 2:25 PM during an interview, the Administrator confirmed that resident should be going to their appointments regularly.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-09-19 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on daily nursing staff report review and interview, the facility failed to indicate the daily census in the space provided on the daily posted form. This failure had the potential for resident family, friends, or other visitors not to know the ratio of nursing staff to residents causing uncertainty of ability and availability of the staff for residents' needs. Findings include: Review of the facility's GenSTAR Daily Nurse Staffing Form(s), for 08/01/24 through 09/17/24 and provided by the Administrator, presented a space, but the facility census information was not filled in. An observation on 09/17/24 at 10:20 AM revealed the daily staff posting to be in a conspicuous area. However, while the form contained a space for the daily resident census to be filled in, the form lacked having the daily census indicated. An observation on 09/18/24 at 10:45 AM revealed the daily staff posting still lacked having the facility census space filled in with the resident census. During an interview on 09/19/24 at 12:30 PM, the Administrator verified that the GenSTAR Daily Nurse Staffing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview the facility failed to keep the residents free from accidents for all 61 residents on the 100 and 200 Units (Residents were identified by the resident Census provided by the Administrator on 05/6/24), when they failed to keep treatment carts (a movable piece of equipment used in healthcare facilities to store, transport, and dispense treatment supplies and tools) locked when not supervised by staff. This deficient practice could likely result in injury to residents obtaining medical equipment which can cause injury/death. The findings are: A. On 05/06/24 at 2:30 PM, during an observation of the 100 Unit, the treatment cart was unlocked and opened, the cart had hydrocortisone lotions (medicated lotion, ointment or solution that treats eczema and other skin conditions, scissors, and lancets (a small sharp object used to prick the skin). Staff were not present. B. On 05/06/24 at 2:34 PM, during an interview, LPN #1 confirmed the treatment cart was unlocked and opened. C. On 05/07/24 at 8:58 AM, during an observation of the 200 Unit, the treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$21,200 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $21,200 — penalty dated 2025-01-28
  • Medicare payment denial — starting 2025-02-27 for 33 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 3 of 52.5+0.5 vs chain
Quality measures 4 of 53.5+0.5 vs chain
The other 183 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Alexandria Care CenterLos Angeles, CA 1 of 5Bay Crest Care CenterTorrance, CA 1 of 5Bethlehem North Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bethlehem South Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bridgeville Rehabilitation & Care CenterBridgeville, PA 1 of 5Brightwood CenterFollansbee, WV 1 of 5Carlisle Skilled Nursing And Rehabilitation CenterCarlisle, PA 1 of 5Casa De Oro CenterLas Cruces, NM 1 of 5Devonshire Care CenterHemet, CA 1 of 5Gettysburg CenterGettysburg, PA 1 of 5Glenwood CenterFlorence, AL 1 of 5Heritage CenterHuntington, WV 1 of 5Hidden Valley CenterOak Hill, WV 1 of 5Inners Creek Skilled Nursing And Rehabilitation CeDallastown, PA 1 of 5Jersey Shore Skilled Nursing And Rehabilitation CeJersey Shore, PA 1 of 5Kingston Court Skilled Nursing And RehabilitationYork, PA 1 of 5Las Palomas CenterAlbuquerque, NM 1 of 5Lebanon Center, Genesis HealthCareLebanon, NH 1 of 5Lebanon Skilled Nursing And Rehabilitation CenterLebanon, PA 1 of 5Linden Grove Health Care CenterPuyallup, WA 1 of 5Magnolia RidgeGardendale, AL 1 of 5Marmet CenterMarmet, WV 1 of 5Meridian CenterHigh Point, NC 1 of 5Merry Wood LodgeElmore, AL 1 of 5Mount Olive CenterMount Olive, NC 1 of 5Mountain Ridge Center, Genesis HealthCareFranklin, NH 1 of 5Oak Grove CenterWaterville, ME 1 of 5Oceanside Skilled Nursing And RehabilitationHampton, NH 1 of 5Orchard Park Health Care & Rehab CenterTacoma, WA 1 of 5Parkersburg CenterParkersburg, WV 1 of 5Pembroke CenterPembroke, NC 1 of 5Pine LodgeBeckley, WV 1 of 5Playa Del Rey CenterPlaya del Rey, CA 1 of 5Pocahontas CenterMarlinton, WV 1 of 5Pottstown Skilled Nursing and Rehabilitation CentePottstown, PA 1 of 5Putnam CenterHurricane, WV 1 of 5Ridgewood CenterRidgewood, NJ 1 of 5Rio Rancho CenterRio Rancho, NM 1 of 5River City CenterDecatur, AL 1 of 5River Ridge CenterKennebunk, ME

Showing 40 of 183; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GENESIS OMG OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2018
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/01/2018
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/01/2018
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/01/2018
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/01/2018
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/01/2018
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/01/2018
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/01/2018
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/01/2018
BERG, MICHAELIndividualCORPORATE OFFICERsince 11/01/2018
BRIDGEFORD, LAURAIndividualCORPORATE OFFICERsince 06/01/2024
MENDELSON, AVIIndividualCORPORATE OFFICERsince 06/01/2024
MORRIS, DIANEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 11/01/2023
SINGLETON, REBECCAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
STOLARCZYK, LISAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025

CMS files one row per role, so the 17 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.0M
Net patient revenuemost recent cost report
+20.4%
Operating marginrevenue minus expenses
$442K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 7%Other / private 14%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $442K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$301per resident / day
operating cost
$9,160per month
≈ monthly operating cost
$379per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NM

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.

Typical monthly cost in New Mexico
$9,125/mo
Nursing home (semi-private)
$10,633/mo
Nursing home (private)
$5,950/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325091. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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