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Saint Joseph Transitional Rehabilitation Center

2035 W. Charleston Blvd., Las Vegas, NV 89102 · For profit - Limited Liability company · 100 certified beds · (702) 386-7980 Medicare & Medicaid certified

Call the home — (702) 386-7980 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0604) — cited Sep 2023Resident-funds citation (F0568)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2040 W Charleston Blvd Ste 402 · (702) 671-2231 · Call to confirm hours
Pharmacy
2202 W Charleston Blvd · (702) 384-3784 · Call to confirm hours
Grocery
850 S Rancho Dr · (702) 870-8494 · Call to confirm hours
Park
2700 W Oakey Blvd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.8%12.6%15.4%better
Long-stay residents who lose too much weight5.2%5.5%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%1.6%0.9%better
Long-stay residents with a urinary tract infection0.0%1.9%2.0%better
Long-stay residents with depressive symptoms0.7%5.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%2.0%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened3.5%13.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.9%22.2%18.9%better
Long-stay residents given the seasonal flu vaccine61.8%89.6%95.3%worse
Long-stay residents with pressure ulcers4.3%5.4%4.7%typical
Long-stay residents with worsening bladder/bowel control10.3%15.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table0.5%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.8%1.4%better
Short-stay residents given the seasonal flu vaccine53.4%80.7%79.4%worse
Short-stay residents rehospitalized after admission10.1%23.2%22.6%better
Short-stay residents with an outpatient ER visit7.2%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.381.851.67better
Long-stay outpatient ER visits per 1,000 resident days0.751.451.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.4%U.S. median 51.5%
Got home and stayed home
12.3%U.S. median 10.7%
Went back to hospital
0.29U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 44% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.4%CMS range 24.1–46.551.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.3%CMS range 8.1–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 3.4–13.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.211.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.91
RN hours/ resident / day
0.87
LPN hours/ resident / day
2.04
Aide hours/ resident / day
3.82
Total nurse hours/ resident / day
0.68
RN hoursweekends
39.2%
Total nursing turnover
38.9%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 93.4 residents a day — about 93% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.82 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.91 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.65 hrs/resident/day on weekends vs 3.89 on weekdays — 6% thinner on weekends. RN hours go from 1.00 to 0.68 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-09-12)
6
at the previous standard inspection (2024-09-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 10 most serious are shown; the remaining 14 are one tap away and print in full.

  • Potential for harm · D2025-09-12 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure the care planning process included feedback and information from a resident for 1 of 32 sampled residents (Resident 5). The deficient practice had the potential to result in care which did not reflect the resident's preferences, goals, and choices, diminishing the resident autonomy and person-centered care. Findings include: Resident 5 (R5) was admitted on [DATE] with diagnoses including acute and chronic respiratory failure, neuromuscular dysfunction of bladder, and urinary tract infection. A Brief Interview for Mental Status (BIMS) assessment revealed a score of 13/15 indicating R5 was cognitively intact.On 09/09/2025 at 10:31 AM, R5 revealed the facility was not allowing R5 to participate in care planning for use of ventilator and care regarding tracheostomy. The medical record revealed a care conference was conducted on 09/09/2025 regarding skin alterations included the Director of Nursing, Social Worker,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure a significant change in status Minimum Data Set (MDS) assessment was completed within the required time frame for 1 of 32 sampled residents (Resident 50). The deficient practice had the potential to delay the development and implementation of a person-centered care plan for residents.Findings include:Resident 50 (R50) was admitted on [DATE], with diagnoses including fracture of unspecified part of neck of left femur, displaced fracture of base of neck of right femur, and major depressive disorder.R50's medical record contained the list of MDS assessments including a significant change in status MDS with an assessment reference date (ARD/the end date of an observation or look-back period for an MDS assessment) of 05/09/2025.The Centers for Medicare and Medicaid Services (CMS) Final Validation Report (a system-generated document which detailed the processing status of submitted data such as MDS) for the significant change in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure quarterly Minimum Data Set (MDS) assessments were completed within the required time frame for 3 of 32 sampled residents (Resident 21, 50, and 58). The deficient practice had the potential to delay the development and implementation of a person-centered care plan for the residents.Findings include:1) Resident 21 (R21) was admitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, tracheostomy status, gastrostomy status, and dependence on respirator (ventilator) status.R21's medical record contained the list of quarterly MDS with assessment reference date (ARD/the end date of an observation or look-back period for an MDS assessment) of 05/09/2025 and 08/07/2025.The Centers for Medicare and Medicaid Services (CMS) Final Validation Report (a system-generated document which detailed the processing status of submitted data such as MDS) documented the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and document review, the facility failed to ensure comprehensive, resident-centered care plans were developed and implemented for ventilator use and tracheostomy care for 3 of 32 sampled residents (Residents 1, 4, and 10). The deficient practice had the potential to result in unmet respiratory care needs, inadequate staff direction, and compromised resident safety. Findings include: 1) Resident 1 (R1) was admitted on [DATE] and readmitted on [DATE] with diagnoses including chronic respiratory failure, and protein-calorie malnutrition. On 09/09/2025 at 10:20 AM, the resident was lying in bed ventilator dependent and receiving tube feeding, eyes closed. On 09/10/2025 at 9:15 AM, the resident was lying in bed ventilator dependent and receiving tube feeding, eyes closed.09/11/2025 10:35 AM, the resident was lying in bed ventilator dependent and receiving tube feeding, eyes closed. The medical record lacked documented evidence of a care plan for management of ventilator and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise a comprehensive person-centered care plan after a new skin condition was identified for 1 of 32 sampled residents (Resident 89). The deficient practice had the potential to place the resident at risk for delayed treatment, infection, and discomfort.Findings include:Resident 89 (R89) was admitted [DATE], with diagnosis including type 2 diabetes mellitus with hyperglycemia, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, and major depressive disorder recurrent severe with psychotic symptoms. On 09/09/2025 at 10:16 AM, R89 was observed in bed with both legs exposed from the knees down. Multiple skin lesions (abnormal or damaged areas of skin) were present on both legs, greater in number on the left leg than the right leg. The lesions included scabbed areas and multiple linear scratch marks, some appeared bright red and fresh, some were darker red and scabbed. R89 reported both legs itched very…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure a resident was assisted with meals in accordance with the assessment and care plan for 1 of 32 residents (R111). The deficient practice had the potential for residents not to maintain good nutrition.Findings include:Resident 111 (R111) was admitted on [DATE] and discharged on 09/27/2024, with diagnoses including dysphagia, cerebrovascular disease, and muscle weakness.R111's admission Minimum Data Set (MDS) assessment dated [DATE], documented the resident required supervision or touching assistance with eating (the ability to use suitable utensils to bring food and/or liquid to the mouth and swallow food and/or liquid once the meal was placed before the resident). The coding for supervision or touching assistance was 04, where the staff would provide verbal cues and/or touching/steadying and/or contact guard assistance as resident completed the activity (eating). R111's care plan documented the interventions/assistance for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure treatment was provided for a resident with an identified skin condition for 1 of 32 sampled residents (Resident 89). The deficient practice had the potential to place the resident at risk for delayed healing, worsening of the skin condition, and infection.Findings include:Resident 89 (R89) was admitted [DATE], with diagnosis including type 2 diabetes mellitus with hyperglycemia, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, and major depressive disorder recurrent severe with psychotic symptoms. On 09/09/2025 at 10:16 AM, R89 was observed in bed with both legs exposed from the knees down. Multiple skin lesions (abnormal or damaged areas of the skin) were present on both legs, greater in number on the left leg than the right leg. The lesions included scabbed areas and multiple linear scratch marks, some appeared bright red and fresh, some were darker red and scabbed. R89 reported both legs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure wound care treatments were implemented as ordered for 1 of 32 sampled residents (Resident 1). The deficient practice had the potential to result in delayed healing, infection, and other negative outcomes for a resident with identified wound care needs. Findings include: Resident 1 (R1) was admitted on [DATE] and readmitted on [DATE] with diagnoses including pressure ulcers, osteomyelitis, and protein-calorie malnutrition. On 09/09/2025 at 10:20 AM, R1 was lying in bed ventilator dependent and receiving tube feeding, eyes closed and wound dressing saturated.On 09/10/2025 at 9: 15 AM, R1 was lying in bed ventilator dependent and receiving tube feeding, eyes closed and wound dressing saturated.On 09/11/2025 at 10:35 AM, R1 was lying in bed ventilator dependent and receiving tube feeding, eyes closed and wound dressing saturated.A Physician Order dated 09/08/2025 documented to give protein oral liquid 30 milliliters (mL) enterally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all required sections of the Provider Order for Life-Sustaining Treatment (POLST) form were completed for 4 of 32 residents (Resident 5, 50, 74, and 89), and failed to ensure resident's Power of Attorney (POA) documentation was present in the medical record for 3 of 32 sampled residents (Resident 1, 4, and 5). The deficient practice had the potential to result in the resident's treatment preferences and decision-making authority not being known or honored. Findings include:1) Resident 1 (R1) was admitted on [DATE] and readmitted on [DATE] with diagnoses including chronic respiratory failure, pressure ulcers, osteomyelitis, and protein-calorie malnutrition. The medical record revealed the resident had a Provider Order for Life Sustaining Treatment (POLST) which indicated the resident wanted full treatment in case of emergency which was signed by the physician. In the section to be signed by the durable power of attorney and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure the Water Management Plan was completed and implemented.Findings include: The facility's Water Management Plan (WMP) was reviewed and lacked information regarding the validation process which establishes procedures to confirm the water management program effectively controls the hazardous conditions throughout the building's water system.On 09/10/2025, the Maintenance Director indicated the hot water temperatures were tested at the water heaters to ensure the temperatures were above 113 degrees Fahrenheit, but did not document the temperature results. The Maintenance Director revealed the facility did not test residual disinfectant levels.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 14 citations
  • Potential for harm · D2024-09-19 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to consistently provide residents with a quarterly trust account statement for 1 of 19 sampled residents (Resident 72) and 2 unsampled residents (Residents 30 and 31). The deficient practice caused residents to lack peace of mind about their trust account balances. Findings include: Resident 30 (R30) R30 was admitted on [DATE] with diagnoses including stroke. The record indicated the resident was responsible for their finances. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated R30 had normal memory function. On 09/19/2024, at 12:16 PM, R30 verbalized keeping a trust account with the facility. R30 revealed being furnished with a trust account statement monthly in the past. R30 reported not having received a trust account statement for a long time. R30 reported submitting a grievance to the facility about four months ago regarding the lack of the monthly trust account statement. R30 verbalized despite filing the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to respond to each resident's grievance about their trust account statements for 1 of 19 sampled residents (Resident 72) and 2 unsampled residents (Residents 30 and 31). The deficient practice caused residents to feel slighted, angry, or suspicious of financial mismanagement by the facility. Findings included: Resident 30 (R30) R30 was admitted on [DATE] with diagnoses including stroke. The record indicated the resident was responsible for their finances. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated R30 had normal memory function. On 09/19/2024, at 12:16 PM, R30 verbalized keeping a trust account with the facility. R30 revealed being furnished with a trust account statement monthly in the past. R30 reported not having received a trust account statement for a long time. R30 reported submitting a grievance to the facility about four months ago regarding the lack of the monthly trust account statement. R30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure restorative nursing services were provided as ordered and scheduled for 1 of 19 sampled residents (Resident 16). The deficient practice had the potential for the resident's further decline in mobility and physical functioning. Findings include: Resident 16 (R16) R16 was admitted on [DATE], with diagnoses including quadriplegia, age-related osteoporosis, muscle wasting and atrophy, and polyneuropathy. The Rehab Restorative Transition Program form for R16 documented the following: - Restorative Program(s): Standing frame - Measurable Goal(s): Resident would maintain ability to tolerate static standing using a standing frame. - Restorative Program Instructions: Standing frame activity as tolerated. - The Physical Therapist (PT) designed R16's restorative nursing program. - The PT signed the form on 08/27/2024. The physician's order dated 08/27/2024, documented restorative nursing program (RNP) one time weekly for standing frame…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the physician ordered medications were available for 2 of 19 sampled residents (Resident 72 and 16) and one unsampled resident (Resident 29). The deficient practice had the potential for the residents to have adverse events. Findings include: Resident 29 (R29) R29 was admitted on [DATE] with diagnoses including epilepsy. On 09/17/24 at 09:05 AM, the Licensed Practical Nurse (LPN) gave R29 oral medications. The resident swallowed the medications with water. On 09/17/24 at 09:20 AM, the LPN verbalized R29 had Keppra, (an anti-seizure medication), and was supposed to be given during the morning medication pass, but Keppra had not been given to R29 because the supply had run out and the Keppra was not available. The LPN verbalized the medication needed to be ordered for delivery. R29's medical record indicated a physician order dated 05/09/2024, to give Keppra 750 milligrams (mg) by mouth two times a day for seizure, at 8:00 AM and at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure it was free of a medication error rate of five percent (%) or greater for 1 of 19 sampled residents (Resident 16). Failure to administer medications as prescribed could have delayed the therapeutic treatment for the resident. Findings include: On 09/17/2024 in the morning, a Medication Administration Pass observation was performed with 27 opportunities observed and revealed two errors. The medication error rate was 7.41%. Resident 16 (R16) R16 was admitted on [DATE], with diagnoses including quadriplegia, age-related osteoporosis, muscle wasting and atrophy, and polyneuropathy. On 09/17/2024 at 8:24 AM, during the Medication Administration Pass observation, the LPN prepared the following medications for R16: - Active Liquid Protein 30 milliliter (ml) by mouth - Vitamin C 500 milligram (mg) by mouth - Cranberry Oral Tablet 450 mg by mouth - Magnesium Oxide 400 mg by mouth - Multivitamin Oral Tablet by mouth - Vitamin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure raw chicken stored inside the walk-in refrigerator was labeled with the date and time the chicken had been placed in the refrigerator. The deficient practice had the potential to allow bacteria to proliferate in raw poultry, a high-risk food. Findings include: On 09/16/24 at 08:14 AM, a tour of the kitchen was conducted with Dietary Regional Director. A metal pan full of cut-up chicken, weighing about 10 pounds, was stored in the walk-in refrigerator. The chicken was covered with plastic wrap. The chicken lacked a label as to the date and time the chicken had been placed in the refrigerator. The Dietary Regional Director verbalized the facility policy and procedure required staff to affix a label to all refrigerated products listing the name of the product, and the date and time the product was placed in the refrigerator. The Dietary Regional Director verbalized the chicken lacked a label. The Dietary Regional Director verbalized not knowing when the chicken had been placed in the refrigerator.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure: 1) food items were labeled and not expired in 3 of 4 nourishment refrigerators, and 2) 1 of the 4 nourishment refrigerators was within the recommended temperature to keep cold foods cold. The deficient practice had the potential to impact the well-being of the residents through potential consumption of hazardous food items and breaches in infection control. 1) On 09/20/2023 in the morning, three of the four nourishment refrigerators contained both unlabeled and/or expired food items. One refrigerator located in the 100 unit contained the following unlabeled and/or expired food items: - One unlabeled bottle of dipping cheese with an expiration date of 07/29/2023 - One unlabeled Rockstar Energy drink with a glove wrapped over the mouthpiece Second refrigerator located in the 100 unit contained the following unlabeled and/or expired food items: - Two unlabeled yogurts with an expiration date of 08/28/2023 - Two unlabeled microwavable meat loaf meals - Two unlabeled packages of raw pork sausages The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-22 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure food preferences for a resident was followed for 1 of 23 sampled residents (Resident 74). The deficient practice prevented a resident to exercise the right of choice. Findings include: Resident 74 (R74) R74 was admitted on [DATE] with diagnoses including aftercare for joint replacement surgery and complication of internal fixation device of left femur. On 09/20/2023 at 8:47 AM, observed R74 breakfast tray with an untouched orange juice. R74 indicated speaking with dietary services and conveyed not wanting orange juice due to the acidity. R74 verbalized getting orange juice every breakfast. R74 did not have a meal ticket on the food tray. On 09/21/2023 at 8:30 AM, a visit to R74 indicated the resident received orange juice with the breakfast tray. The breakfast meal ticket indicated Juice and R74 confirmed receiving orange juice at all breakfast trays. The meal ticket documented Allergy: onions. On 09/21/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-22 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and document review, the facility failed to ensure residents restraints needs were assessed and evaluated; and nurses document the resident's need to have restraints for 1 of 23 sampled residents (Resident 34). The deficient practice prevented a resident's quality of life free from any restraint device. Findings include: Resident 34 (R34) R34 had a re-admission date of 06/09/2023 with diagnoses including acute respiratory failure and dependence on ventilator. On 09/20/2023 at 10:19 AM, R34 was observed wearing bilateral hand mitts. R34 was observed to be alert and calm. R34 was not restless or pulling any life sustaining devices (feeding tube or tracheostomy). A physician's order dated 06/10/2023, documented apply hand mittens for risk of decannulation, remove every two hours and check for skin integrity. Nursing progress notes last documented need for the bilateral mitts was 06/13/2023, for pulling life support devices. R34's Restraint Evaluation/Reduction was last assessed on 02/27/23 and 02/13/22. Physician's progress notes lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 2 (R2) was readmitted on [DATE], with diagnoses including schizophrenia and right sided hemiplegia. Physician orders included nothing by mouth, and enteral feeding via a gastrostomy tube. The 06/23/2023 Quarterly MDS indicated the resident was unable to speak, had severe cognitive impairment, and was totally dependent in activities of daily living including requiring two person assist for hygiene and bathing. The MDS indicated the resident was incontinent of bowel and bladder. The current care plan indicated the resident needed assist with ADLs, was resistive to care due to traumatic brain injury, risk for dehydration, and incontinence. 09/21/2023 12:20 PM The resident was non-verbal but smiled in response to questions. The resident had disheveled, greasy looking hair with loosely attached or completely detached whitish flakes noted dusting the right temporal scalp consistent with dandruff. The resident's mouth was dry, and the lips were crusted with dried white secretions. A review of the 200-hall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-22 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure a resident's pain levels were assessed and documented for 1 of 23 sampled residents (Resident 74). The deficient practice prevented the resident to be monitored for the effectiveness of pain management regimen. Findings include: Resident 74 (R74) R74 was admitted on [DATE] with diagnoses including aftercare for joint replacement surgery and complication of internal fixation device of left femur. On 09/20/2023 at 8:47 AM, R74 indicated having pain at the left hip area due to surgery. R74 verbalized at times nurses would not be timely with the administration of the requested pain medication. R74 indicted nurses at times, would not be sensitive to the experienced pain and possible cause. A physician's order dated 09/07/2023, documented Hydrocodone - Acetaminophen Oral tablet 10-325 milligrams, give one tablet by mouth every four hours as needed for moderate to severe pain. The Medication Administration Record (MAR) for the month of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure monitoring for the side effects of an anti-anxiety medication was completed for 1 of 23 sampled residents (Resident 4). The deficient practice had a potential for a resident not being monitored for side effects of psychotropic medications. Findings include: Resident 4 (R4) R4 was re-admitted on [DATE], with diagnoses including chronic respiratory failure and cerebral palsy. A physician's order dated 09/07/2023, Clonazepam Oral Tablet 0.5 milligrams give one tablet via gastrointestinal tube two times a day for anxiety. There was no physician order for monitoring the side effects of the medication Clonazepam. On 09/21/23 at 2:36 PM, a license practical nurse (LPN) confirmed R4 had no orders in place for the monitoring of the side effects of the anti-anxiety medication. The LPN indicated physician's order for side effect monitoring, ensures the monitoring was completed and signed off on the medication administration record (MAR).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure it was free from a medication error rate of five percent (%) or greater for one unsampled resident (Resident 46). The deficient practice had the potential to delay the therapeutic treatment for the resident. Findings include: On 09/21/2023 in the morning, a Medication Administration Pass observation was performed with 27 opportunities observed and revealed two errors. The medication error rate was 7.41 %. Resident 46 (R46) R46 was admitted on [DATE], with diagnoses including Huntington's disease and anxiety disorder. The physician's order dated 06/28/2023, documented the following: - Benztropine Mesylate oral tablet one milligram (mg), give two tablets by mouth two times a day. - Senna oral tablet 8.6-50 mg, give two tablets by mouth two times a day. On 09/21/2023 at 8:01 AM, a Registered Nurse (RN) prepared and administered the following medications to R46: - Benztropine Mesylate one mg, one tablet by mouth - Famotidine 20 mg, one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-22 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure an unopened vial of insulin was stored in accordance with the label of the medication and facility's policy for 1 of 3 medication carts inspected (Medication Cart 2 in 300 Hall). The deficient practice had the potential for the facility failing to maintain the efficacy of the medication. Findings include: On 09/21/2023 at 8:51 AM, an inspection of the Medication Cart 2 in 300 Hall was conducted with a Licensed Practical Nurse (LPN). An unopened vial of Insulin Lispro MUV 100 unit/1 milliliter with the name of Resident 38 was found inside the medication cart. The label of the medication indicated Refrigerate. The LPN confirmed the observation and revealed the unopened vial of insulin was already inside the medication cart when the LPN took over the cart around 7:00 AM. The LPN indicated the medication was not taken from the refrigerator and it had been kept inside the medication cart. The LPN confirmed the unopened vial of insulin should have been kept inside the medication refrigerator. The LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.4+1.6 vs chain
Health inspection 3 of 52.3+0.7 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 5 of 53.5+1.5 vs chain
The other 183 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Alexandria Care CenterLos Angeles, CA 1 of 5Bay Crest Care CenterTorrance, CA 1 of 5Bethlehem North Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bethlehem South Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bridgeville Rehabilitation & Care CenterBridgeville, PA 1 of 5Brightwood CenterFollansbee, WV 1 of 5Carlisle Skilled Nursing And Rehabilitation CenterCarlisle, PA 1 of 5Casa De Oro CenterLas Cruces, NM 1 of 5Devonshire Care CenterHemet, CA 1 of 5Gettysburg CenterGettysburg, PA 1 of 5Glenwood CenterFlorence, AL 1 of 5Heritage CenterHuntington, WV 1 of 5Hidden Valley CenterOak Hill, WV 1 of 5Inners Creek Skilled Nursing And Rehabilitation CeDallastown, PA 1 of 5Jersey Shore Skilled Nursing And Rehabilitation CeJersey Shore, PA 1 of 5Kingston Court Skilled Nursing And RehabilitationYork, PA 1 of 5Las Palomas CenterAlbuquerque, NM 1 of 5Lebanon Center, Genesis HealthCareLebanon, NH 1 of 5Lebanon Skilled Nursing And Rehabilitation CenterLebanon, PA 1 of 5Linden Grove Health Care CenterPuyallup, WA 1 of 5Magnolia RidgeGardendale, AL 1 of 5Marmet CenterMarmet, WV 1 of 5Meridian CenterHigh Point, NC 1 of 5Merry Wood LodgeElmore, AL 1 of 5Mount Olive CenterMount Olive, NC 1 of 5Mountain Ridge Center, Genesis HealthCareFranklin, NH 1 of 5Oak Grove CenterWaterville, ME 1 of 5Oceanside Skilled Nursing And RehabilitationHampton, NH 1 of 5Orchard Park Health Care & Rehab CenterTacoma, WA 1 of 5Parkersburg CenterParkersburg, WV 1 of 5Pembroke CenterPembroke, NC 1 of 5Pine LodgeBeckley, WV 1 of 5Playa Del Rey CenterPlaya del Rey, CA 1 of 5Pocahontas CenterMarlinton, WV 1 of 5Pottstown Skilled Nursing and Rehabilitation CentePottstown, PA 1 of 5Putnam CenterHurricane, WV 1 of 5Ridgewood CenterRidgewood, NJ 1 of 5Rio Rancho CenterRio Rancho, NM 1 of 5River City CenterDecatur, AL 1 of 5River Ridge CenterKennebunk, ME

Showing 40 of 183; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BQ OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 02/01/2021
BOLD QUAIL HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2021
NEWGEN LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2021
ROBIN, AARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2021
TRESS, AVROHOMIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2021
SHAW, PAMELAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2021
2035 WEST CHARLESTON BOULEVARD PROPERTY LLCOrganizationADP OF THE SNFsince 02/01/2021
BQ REALTY HOLDINGS LLCOrganizationADP OF THE SNFsince 05/03/2026

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.8M
Net patient revenuemost recent cost report
+11.2%
Operating marginrevenue minus expenses
$831K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 8%Other / private 17%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $831K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$422per resident / day
operating cost
$12,839per month
≈ monthly operating cost
$476per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.

Typical monthly cost in Nevada
$11,786/mo
Nursing home (semi-private)
$14,463/mo
Nursing home (private)
$6,241/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295040. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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