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Grande Oaks

24579 Broadway Ave, Oakwood Village, OH 44146 · For profit - Limited Liability company · 60 certified beds · (440) 439-7976 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0607, F0609, F0610) — most recent Apr 20261 immediate-jeopardy citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$17,020 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (88) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $17,020 in federal fines (most recent 2024-12-02)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (68%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
24197 Broadway Avenue
Pharmacy
23300 Broadway Ave · (440) 201-1187 · Call to confirm hours
Grocery
23270 Broadway Ave · (440) 252-5220 · Call to confirm hours
Park
7398 Oakhill Rd · (440) 232-9988 · Typically dawn to dusk
Place of worship
24100 Lincolnville Ave · (440) 232-6328

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased1.8%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight7.4%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder1.5%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms5.2%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%3.2%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened0.0%6.1%16.1%check this — see note marked star below the table
Long-stay residents on antianxiety or hypnotic medication18.8%25.5%18.9%typical
Long-stay residents given the seasonal flu vaccine86.5%94.5%95.3%typical
Long-stay residents with pressure ulcers10.4%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control16.4%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table3.3%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine22.7%75.6%79.4%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.23U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
1.84
LPN hours/ resident / day
2.47
Aide hours/ resident / day
4.61
Total nurse hours/ resident / day
0.01
RN hoursweekends
68.1%
Total nursing turnover
80.0%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 38.2 residents a day — about 64% occupied, or roughly 22 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.47 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.19 hrs/resident/day on weekends vs 4.78 on weekdays — 12% thinner on weekends. RN hours go from 0.41 to 0.01 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

25
deficiencies at the latest standard inspection (2026-04-29)
2
at the previous standard inspection (2025-03-27)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

88 citations, most serious first. The 15 most serious are shown; the remaining 73 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2022-09-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, review of the facility's policy and procedure for skin management, interviews with nursing staff, family interview, and Wound Physician #123 interview, the facility failed to implement a comprehensive and effective pressure ulcer treatment program for two residents (Residents #42 and #18). This resulted in Immediate Jeopardy that was actual harm on 08/01/22 when the facility failed to ensure Resident #18's wound care physician orders were transcribed and treatments implemented, skin assessments completed, and pressure relieving interventions were active and functional resulting in the development of pressure ulcers and the declining condition of the existing pressure ulcers to a Stage 4 pressure ulcer and an Unstageable pressure ulcer. In addition, Immediate Jeopardy that was actual harm resulted when the facility failed to identify Resident #42's pressure ulcer and provide treatment resulting in an Unstageable pressure ulcer to Resident #42's right great toe at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident and staff interviews, and facility policy review, the facility failed to ensure that a resident with a new right leg injury received timely and thorough assessment, monitoring, treatment, and physician notification following a fall related injury. This resulted in the worsening of the untreated right leg condition, which progressed to an open necrotic wound requiring hospitalization, surgical debridement, and treatment for sepsis. This affected one (Resident #18) of four residents reviewed for hospitalization. The facility census was 42.Actual harm began on 02/05/26, when Resident #18 returned from the hospital with the right lower extremity that was red, shiny, and exhibiting moderate drainage, yet the facility failed to perform a wound assessment, implement monitoring, provide treatment, or notify the physician of this significant change in condition. The facility continued to omit monitoring and follow up from 02/06/26 through 02/10/26, during which clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and policy review, the facility failed to ensure sufficient fluid intake to maintain proper hydration and health and facility failed to monitor and implement interventions to maintain proper nutritional health. This affected two (Residents #18 and #46) of four residents reviewed for nutrition. The facility census was 42.Actual harm occurred on 10/31/25 when Resident #46 was transferred to the hospital for treatment of severe dehydration related complications due to the facility's failure to adequately monitor and assess his hydration status, failure to ensure tube feeding and flush orders were written correctly and implemented as intended, and failure to respond appropriately to his documented change in condition.Findings include:1. Record review revealed Resident #46 was admitted on [DATE]. Diagnoses included respiratory failure, hypertension, and dysphagia (difficulty swallowing). Resident #46 discharged from the facility on 10/31/25.Review of the care plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-12-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, interviews, review of hospital records, review of witness statements and wound policy, the facility failed to implement an adequate and effective pressure ulcer prevention program to promote healing and to ensure Resident #154, who was cognitively impaired, dependent on staff for activity of daily living care and incontinent of bowel, received left lateral ankle and foot wound treatments timely when dressings had become saturated with fecal material. Actual Harm occurred on 10/14/24 when nursing staff failed to change Resident #154's dressing to his left lateral ankle and left lateral foot Stage IV pressure ulcers (full-thickness tissue loss with exposed bone, tendon, or muscle) when Certified Nursing Assistant (CNA) #232 notified Licensed Practical Nurse (LPN) #291 the dressings to the areas were saturated with fecal material. This lack of timely and proper wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2022-09-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, observation and policy review, the facility failed to provide wound dressing changes and skin observations as ordered. This affected two of 12 residents with wounds, Residents #21 and Resident #105. This resulted in actual harm to Resident #21 when she developed cellulitis requiring antibiotic therapy. The facility also failed to ensure neurological (neuro) checks were completed post-fall. This affected one resident (Resident #20) of three residents reviewed for falls. The facility census was 54. Findings include: 1. Resident #21 was admitted to this facility on 01/28/17 with diagnoses including glaucoma, anemia, artificial opening of urinary tract, fibromyalgia, dementia and hypertension. Review of Resident #21's plan of care dated 01/13/17 revealed the resident was at risk for impaired skin integrity secondary to decreased mobility and diagnoses of anemia, polymyalgia, and hypertension. Interventions included review nutritional status quarterly; encourage resident to turn and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, policy review, and staff interviews, the facility failed to ensure that kitchen and nursing unit refrigerators were maintained in a clean and sanitary condition. This failure had the potential to affect all residents except nine identified by the facility as receiving nothing by mouth (Residents #4, #5, #7, #8, #15, #27, #28, #37, and #38). The facility census was 42. Findings include:During a kitchen tour on 04/19/26 from 10:16 A.M. to 10:36 A.M. with Dietary Manager (DM) #556, the dry storage room floor beneath racks on the right side was observed to be dirty with stains and debris. Beneath the rack holding thickened beverage cartons, a large brownish stain was noted. Across from this area, two large storage containers-one containing a box of sugar and the other a bag of flour-were observed to be dirty both inside and outside, with various debris present. In the walk-in freezer, a large light pink frozen substance was noted on the floor near the door. The bottom of the blue ice machine scoop container contained a moderate amount of black…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-29 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record reviews, staff interviews, facility policy review, the facility failed to ensure that residents' advance directives were accurately completed, signed by a practitioner when required, and consistently documented in the medical record. This failure resulted in inaccurate, missing, or conflicting code status information for four residents (Residents #4, #17, #18, and #28) of four residents reviewed for advance directives, creating the potential for staff to provide care inconsistent with the residents' expressed wishes. The facility census was 42. Findings include:1. Review of Resident #4's medical record revealed an admission date of [DATE] with diagnoses of vascular dementia, obstructive pulmonary disease, aphasia following unspecified cerebrovascular disease, and chronic kidney disease (CKD) Stage III. Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 09 out of 15, indicating Resident #4 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff spoke to Resident #41 respectfully using her preferred name. This affected one (Resident #41) of five residents reviewed for dignity. The facility census was 42.Findings include:Record review of Resident #41 revealed she was admitted [DATE] and had diagnoses including dementia, anxiety disorder, and chronic respiratory failure. Her Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed she had mild or no cognitive impairment.Observation of a video dated 01/22/26 revealed an unseen staff member call Resident #41 by her last name during care.Record review of emails sent by the daughter of Resident #41 to facility staff and the Ohio Department of Health revealed that the emails were directed to verified email addresses belonging to administrative staff. An email dated 02/09/26 stated that Certified Nurse Aide (CNA) #576 called Resident #41 by her last name only. The daughter indicated this was disrespectful, as she believed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interviews and policy review, the facility failed to reasonably accommodate Resident #41's longstanding (since June 2024), care-planned preference to maintain an electronic monitoring device in her room. The facility failed to support continuation of the device in accordance with the residents' rights, preference and care plan. This affected one resident (41) of one reviewed for personal property. The facility census was 42.Findings include:Record review revealed Resident #41 was admitted to the facility on [DATE]. Resident #41 resided in a private room with no roommate. Review of a care plan dated 06/12/24 revealed the resident's preference to use electronic monitoring in her room. The care plan specifically instructed staff not to obstruct, tamper with, or destroy any recording devices. Review of a care conference note dated 12/02/25 revealed Admin discussed alternate placement with resident and POA. At this time facility cannot meet resident's needs and POA is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and facility policy review, the facility failed to ensure that a resident's medical records request was honored in accordance with policy. This failure affected one (Resident #41) of one resident reviewed for records requests. The facility census was 42Findings include:Record review showed that the daughter of Resident #41 sent emails on 03/15/26 and 04/25/26 to verified facility email addresses for the Assistant Director of Nursing (ADON) #563, Social Worker #574, and carbon copied (cc) the Long-Term Care Ombudsman requesting the resident's medical records. She also asked to be sent any required forms needed to complete the requestDuring interview on 04/27/26 at 1:47 P.M., ADON #563 confirmed these emails were sent but stated she did not recall seeing the records request.During a separate interview at the same time, Social Worker #574 reported that she began employment on 03/16/26, one day after the first email was sent. Although she used the same social worker email address to which the request was sent, she stated she did not review emails that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to uphold its responsibility to protect residents' rights to receive care in a manner that maintains their dignity, autonomy, and personal property. This affected one (Resident #41) of one resident reviewed for personal property. The facility census was 42.Findings include:Record review of Resident #41 revealed she was admitted [DATE] with diagnoses including dementia, anxiety disorder, and chronic respiratory failure. Her Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed she had mild or no cognitive impairment. Her progress notes revealed no documentation of any missing SD card, socks, or cord, or of any broken phones or cameras.Review of an email sent to the verified email address of the Director of Nursing (DON), Assistant Director of Nursing (ADON) #563 and Ohio Department of Health (ODH) email addresses by the daughter of Resident #41 on 03/19/26 revealed the daughter reported a set of cabin socks given as a Christmas present were stolen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the Ohio Department of Health (ODH) Certification and Licensure website, facility policy review, and interviews, the facility failed to follow established policies for responding to allegations of abuse, neglect, and misappropriation. This affected one (Resident #41) of two residents reviewed for abuse. The facility census was 42.Findings include: Record review of Resident #41 revealed she was admitted [DATE] with diagnoses including dementia, anxiety disorder, and chronic respiratory failure. Her Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed she had mild or no cognitive impairment. Review of her progress notes revealed no evidence of documented abuse or misappropriation allegations in 2026. She was hospitalized [DATE] for sepsis and returned to the facility 03/06/26.Record review of emails sent by the daughter of Resident #41 to verified email addresses facility staff and ODH revealed the following allegations regarding the care of Resident #41:- An email dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, review of the Ohio Department of Health (ODH) Certification and Licensure website, facility policy review, the facility failed to report alleged abuse, neglect, and misappropriation events to State Agency as required. This affected one (Resident #41) of two residents reviewed for abuse. The facility census was 42.Findings include: Record review of Resident #41 revealed she was admitted [DATE] with diagnoses including dementia, anxiety disorder, and chronic respiratory failure. Her Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed she had mild or no cognitive impairment. Review of her progress notes revealed no evidence of documented abuse or misappropriation allegations in 2026. She was hospitalized [DATE] for sepsis and returned to the facility 03/06/26.Record review of emails sent by the daughter of Resident #41 to verified email addresses of facility staff and ODH revealed the following allegations regarding the care of Resident #41:- An email dated 01/24/26 said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, review of the Ohio Department of Health (ODH) Certification and Licensure website, and facility policy review, the facility failed to thoroughly investigate all allegations of abuse, neglect, and misappropriation. This affected one (Resident #41) of two residents reviewed for abuse. The facility census was 42.Findings include: Record review of Resident #41 revealed she was admitted [DATE] with diagnoses including dementia, anxiety disorder, and chronic respiratory failure. Her Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed she had mild or no cognitive impairment. Review of her progress notes revealed no evidence of documented abuse or misappropriation allegations in 2026. She was hospitalized [DATE] for sepsis and returned to the facility 03/06/26.Record review of emails sent by the daughter of Resident #41 verified email addresses of facility staff and the ODH revealed the following allegations regarding the care of Resident #41:- An email dated 01/24/26 said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review, staff interviews, and facility policy review, the facility failed to ensure that the Minimum Data Set (MDS) assessments accurately reflected Resident #18's clinical status. This affected one (Resident #18) of 22 residents sampled during the survey. The facility census was 42.Findings include:Review of the medical record for Resident #18 revealed she was admitted to the facility on [DATE] with diagnoses that included chronic respiratory failure, dependence on respirator (ventilator status), and heart failure.Record review showed Resident #18 experienced substantial weight changes between October 2025 and April 2026, increasing from 398.9 lbs to 557.8 lbs. Despite this significant change, the MDS assessments dated 10/26/25, 01/21/26, and 04/08/26 all coded that the resident had no 5% weight gain in one month and no 10% gain in six months, and the same weight of 399 lbs was repeatedly entered for multiple assessments.During an interview on 04/22/26 at 11:43 A.M., the Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 73 citations
  • Potential for harm · Dcited before2026-04-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide appropriate oral and nail care for dependent residents. This affected one (Resident #28) of three residents reviewed for activities of daily living (ADL). The facility census was 42.Findings include:Record review of Resident #28 revealed he was admitted to the facility 07/03/25 with diagnoses including respiratory failure, paraplegia, and anoxic brain damage. His care plans dated 07/21/25 noted he was totally dependent on staff for ADL, and his nails should be checked daily for length and cleanliness. His Minimum Data Set (MDS) 3.0 assessment dated [DATE] identified he was never or rarely understood, was dependent on staff for ADL care, and his mouth could not be assessed for dental problems. He was ordered to receive oral care twice per day and had no orders indicating any treatment of thrush (an oral fungal infection commonly involving white patches on the tongue).Observation of Resident #28 on 04/21/26 at 11:10 A.M. revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, resident interviews, staff interviews and facility policy review, the facility failed to ensure resident activity preferences were honored. This affected two (Residents #1 and #26) of two residents reviewed for activities. The facility census was 42.Findings include:1. Review of the medical record for Resident #1 revealed he was admitted on [DATE] with diagnoses including acute respiratory failure with hypoxia, necrotizing fasciitis and type II diabetes mellitus.Review of the care plan dated 12/31/25 revealed Resident #1 required encouragement to participate in activities of interest, was dependent on staff for activities with interventions including in-room activities if unable to attend out-of-room activities, allow to plan own leisure time activities, and respect choices in regard to limited activities. Review of the activities assessment dated [DATE] revealed Resident #1 preferred independent leisure activities, including but not limited to, a tablet and/or phone.Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure that a resident with a documented Stage IV (full thickness tissue loss with exposed bone, tendon or muscle) pressure injury received repositioning according to their plan of care and accepted standards of practice. This affected one (Resident #28) of three residents reviewed for pressure sore care. The total census was 42.Findings include:Record review of Resident #28 revealed he was admitted to the facility 07/03/25 with diagnoses including respiratory failure, paraplegia, and anoxic brain damage. His care plans dated 07/21/25 noted he was totally dependent on staff for activities of daily living (ADL) and that he was at risk for skin breakdown and should be turned every two hours. His Minimum Data Set (MDS) 3.0 assessment dated [DATE] identified he was never or rarely understood, was dependent on staff for bed mobility, and had pressure sores present on admission. Review of his most recent wound assessment dated [DATE] revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, interview and facility policy review, the facility failed to implement therapy ordered contracture care for one (Resident #7) of one resident reviewed for range of motion and mobility. The facility census was 42.Findings include:Review of the medical record revealed Resident #7 was admitted on [DATE] with diagnoses that included Moyamoya Disease (a progressive disorder of blocked arteries at the base of the brain), severe protein calorie malnutrition, anemia, acute kidney failure, metabolic encephalopathy (brain dysfunction), dysphagia (difficulty swallowing), cerebral infarct (tissue death), and hypertension (high blood pressure). She was admitted under hospice services on 08/20/25. The Brief Interview for Mental Status (BIMS) assessment dated [DATE], revealed a score of 0 (severe impairment), and the (Minimum Data Set) MDS 3.0 Quarterly assessment dated [DATE] and the MDS 3.0 Quarterly assessment dated [DATE], revealed the resident was dependent on staff for all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident and staff interviews, and policy review, the facility failed to provide adequate supervision and failed to ensure the safe use of assistive devices during care and transfers. This failure resulted in one resident (#18) falling from bed during single staff incontinent care despite weighing 557.8 pounds and being dependent for activities of daily living (ADL), and one resident (#32) sliding from a mechanical lift pad during transfer due to improper pad placement. This deficient practice affected two residents (#18 and #32) of three sampled residents reviewed for accidents. The facility census was 42.Findings include: 1. Review of the medical record for Resident #18 revealed she initially admitted on [DATE] and readmitted on [DATE]. Diagnoses included chronic respiratory failure, dependence on respirator and heart failure. Review of the care plan dated 04/15/22 revealed Resident #18 required assistance for activities of daily living (ADL), was at risk for falls, had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interviews, and facility policy review, the facility failed to ensure Resident #18's care was adequately supervised by a physician. Specifically, the facility failed to obtain, initiate, and implement physician orders for weight monitoring despite significant, documented changes in nutritional status and body weight. The facility also failed to notify the physician of significant weight gain requiring clinical intervention. This deficient practice resulted in Resident #18 experiencing an undocumented and unmonitored weight increase of approximately 159 pounds over a five month period, with no corresponding physician notifications, no new orders, and no comprehensive assessment or monitoring as required. This affected one (Resident (#18) of four reviewed for nutrition. The facility census was 42.Findings include:Review of the medical record for Resident #18 revealed she was admitted to the facility on [DATE] with diagnoses including chronic respiratory failure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review, the facility failed to ensure pharmacy recommendations were addressed in a timely manner. This affected one (Resident #2) of five residents reviewed for unnecessary medications. The facility census was 42.Findings include:Review of the medical records for Resident #2 revealed an admission date of 10/02/24. Diagnoses included pain, type II diabetes mellitus with diabetic neuropathy, anemia, depression, post-traumatic stress disorder (PTSD), and anxiety disorder.Review of the pharmacy recommendation dated 05/05/25 regarding Diazepam (antianxiety) 2.5 milligrams (mg) twice daily (BID) for a gradual dose reduction (GDR) trial and Duloxetine (antidepressant) 30 mg daily, Sertraline (antidepressant) 100 mg daily, and Trazadone (antidepressant) 100 mg at bedtime (QHS) GDR trial.Review of the pharmacy recommendation dated 07/14/25 regarding Diazepam 2.5 mg BID. The pharmacy recommendation also noted it is time to consider a GDR trial. Please check one of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, review of the facility policy and interview, the facility failed to ensure the correct serving size for the mechanically altered meat was served. This affected three (Residents #6, #22, and #33) of three residents that received a mechanically altered diet. The facility census was 42.Findings include:Observation of the tray line on 04/21/26 between 12:31 P.M. and 12:49 P.M. revealed Dietary Aide (DA) #555 serving mechanically altered meals using a green-handled #12 scoop, providing only one scoop of mechanically altered meat per meal. At 12:49 P.M., staff were observed pushing the last meal cart to the final unit.Review of the diet extension sheet showed that the mechanically altered meat (beef stroganoff) was to be served using a #6 scoop.During an interview on 04/21/26 at 12:50 P.M., DA #555 and Regional Dietary Manager (RDM) #900 confirmed that the green-handled scoop used was a #12 scoop. RDM #900 stated that, when using a #12 scoop, DA #555 should have provided two scoops to meet the required portion size. DA #555 verified she had provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review and staff interviews, the facility failed to ensure the accuracy and consistency of the medical record when resident documentation contained conflicting information, including two different mattress orders that were both documented as being in place for the same dates. This affected one (Residents #17) of 22 residents sampled during the survey. The facility census was 42.Findings include:Review of Resident #17's medical record revealed an admission date 12/19/25 with diagnoses of bilateral primary osteoarthritis of hip, morbid obesity, and type II diabetes mellitus with hyperglycemia.Record review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #17 was cognitively intact and was at risk for developing pressure ulcers.During an interview on 04/19/26 at 10:12 A.M., Resident #17 reported he had not had an air mattress since the end of March 2026. However, physician orders dated 04/16/26 and the April 2026 Treatment Administration Record (TAR) showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review, resident interview, staff interviews, review of the hospice contract and facility policy review, the facility failed to ensure requests for hospice services were honored for Resident #18 and failed to ensure a hospice care plans were updated for Resident #7. This affected two (Residents #7 and #18) of two residents reviewed for hospice services. The facility census was 42.Findings include:1. Review of the medical record for Resident #18 revealed she was admitted to the facility on [DATE] with diagnoses including chronic respiratory failure, dependence on respirator (ventilator status), and heart failure. Review of the care plan dated [DATE] revealed Resident #18 required assistance for activities of daily living (ADL), was at risk for falls, and had a high body mass index (BMI) related to obesity, with interventions that included observing, monitoring and reporting changes, assisting with ADL, following physician orders and monitoring weights. Review of the care plan revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-29 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure call lights were left in reach of residents. This affected one (Resident #41) of four residents reviewed for environmental concerns. The facility census was 42.Findings include:Record review of Resident #41 revealed she was admitted [DATE] with diagnoses including dementia, anxiety disorder, and chronic respiratory failure. Her Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed she needed substantial assistance from staff for bed mobility.Observation of Resident #41 on 04/19/26 at 10:08 A.M. revealed her call light was hanging from the bed rail outside of her reach on the right side. The right side had three pillows stacked preventing her from reaching the cord to pull the call light up into reach.Interview with Registered Nurse (RN) #518 on 04/19/26 at 10:38 A.M. confirmed the above observation. Following surveyor intervention, she placed the call light within resident reach.This deficiency represents non-compliance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and facility policy review, the facility failed to ensure a clean, safe and homelike environment. This affected three (Residents #8, #29, and #36) of four residents reviewed for physical environment. The facility census was 42.Findings include:1. During an observation on 04/19/26 at 10:14 A.M., Resident #8's room had a large hole in the wall behind the head of the bed with multiple scrapes, scratches, and areas of missing paint. Walls, floors, and the nightstand surrounding the resident's room contained large brown- and yellow-colored dried splatter stains of unknown origin. The floor was visibly dirty and covered with food particles and debris. Interview on 04/19/26 at 10:20 A.M. with Registered Nurse (RN) #518 observed and verified the condition of Resident #8's room. 2. On 04/22/26 at 9:23 A.M., observation of Resident #29's room revealed the air conditioner unit's front cover was hanging off, and the vent cover was detached and lying on the floor. The floor had dirt marks and debris. A long curved gouge was present in the floor by the entrance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-10-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and review of the facility policy, the facility failed to ensure hand hygiene practices were being performed consistently with accepted standards of practices to prevent the transmission of communicable diseases and infections. This had the potential to affect12 (Residents #15, #23, #24, #25, #27, #28, #29, #37, #39, #41, #44, and #46) on the south hallway who did not have functioning soap dispensers in their rooms of 48 residents reviewed for infection control. The facility census was 48. Findings include:Observation during facility tour on 10/20/25 at 10:50 A.M. with the Administrator and Director of Nursing (DON) revealed multiple resident rooms which did not have functioning soap dispensers to use for hand hygiene. These included rooms of Residents #23, #25, #27, #28, #29, #37, #39, #41, #44, and #46. In the room of Resident #15, the soap dispenser was observed to be missing off the wall. Interview with the Director of Nursing (DON) and Administrator on 10/20/25 at 10:50 A.M. confirmed the non-functional soap dispensers in resident's bathrooms.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-10-28 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and review of the facility policy, the facility failed to ensure room and hall soap and sanitizer dispensers were functioning properly as required and failed to ensure the wall in Resident #14's room was in good repair. This affected 14 (Residents #2, #9, #11, #14, #15, #23, #25, #27, #28, #30, #37, #39, #41, and #46) of 48 residents reviewed for a safe and sanitary environment. The facility census was 48. Findings include:Observation during facility tour on 10/20/25 at 10:50 A.M. with the Administrator and Director of Nursing (DON) revealed multiple resident rooms which did not have functioning soap dispensers to use for hand hygiene. These included rooms of Residents #23, #25, #27, #28, #30, #37, #39, #41, #44, and #46. In the room of Resident #15, the soap dispenser was observed to be missing off the wall. Observation of the north hallway alcohol sanitization dispensers outside of Resident #2's room, the dispenser outside of Residents #9 and #11's rooms and the dispenser…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interviews and review of facility policy, the facility failed to ensure resident preferences were honored as requested. This affected one (Resident #19) of three reviewed for resident preferences. The facility census was 48. Findings include:1. Review of the medical record for Resident #19 revealed an admission date of 06/07/24. Diagnoses included but were not limited to interstitial pulmonary disease, dependence on respirator, chronic respiratory failure, supraventricular tachycardia, neuropathy, chronic obstructive pulmonary disease, disorders of diaphragm, obstructive sleep apnea, and chronic respiratory failure with hypoxia, obesity and anxiety disorder. Review of Resident #19's care plan revealed the resident required assistance with activities of daily living (ADL) related to spinal stenosis, peripheral neuropathy, and chronic obstructive pulmonary disease (COPD). An intervention dated 07/09/25 was listed as a soft touch pad call light is to be clipped to resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-28 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, interviews and facility policy review, the facility failed to ensure documentation of ongoing monitoring and evaluations for the continued use of a restraint and the usage of other interventions for reducing or discontinuing the use of the restraint. This affected one (Resident #50) out of six medical records which were reviewed. The facility census was 48. Findings include:Closed record review for Resident #50 revealed the resident was admitted to the facility on [DATE] and expired on [DATE] with the following diagnoses: acute respiratory failure, chronic obstructive pulmonary disease (COPD), encephalopathy, dependence on ventilator, gastrostomy, cerebral infarction, tracheostomy, mood disorders, atrial fibrillation, anxiety, hypertension, diabetes. This resident had no known allergies and was a full code. Review of the provider orders for Resident #50 dated [DATE] revealed an order for mitt restraints to assist with safety, check skin with donning and doffing every shift. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review, the facility failed to ensure all ordered treatments/medications were provided to residents as ordered. This affected one (Resident #19) out of four residents who were interviewed for ordered treatments/medications. The facility census was 48. Findings include:Review of the medical record for Resident #19 revealed an admission date of 06/07/24. Diagnoses included but were not limited to interstitial pulmonary disease, dependence on respirator, chronic respiratory failure, supraventricular tachycardia, neuropathy, chronic obstructive pulmonary disease, disorders of diaphragm, obstructive sleep apnea, and chronic respiratory failure with hypoxia, obesity and anxiety disorder. Review of Resident #19's care plan revealed the resident required assistance with activities of daily living (ADL) related to spinal stenosis, peripheral neuropathy, and chronic obstructive pulmonary disease (COPD). An intervention dated 07/09/25 was listed as a soft touch pad call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview and facility policy review, the facility failed to ensure physician orders were followed related to obtaining weights for two (Residents #11 and #19) of three residents reviewed for weight monitoring. The facility census was 48. Findings include:1. Review of the medical record for Resident #11 revealed an admission date of 04/14/22. Diagnoses included but were not limited to chronic respiratory failure, tracheostomy, dependence upon respirator, type II diabetes with hyperglycemia, and morbid obesity. The last weight recorded was on 07/02/25. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] for Resident #11 revealed a Brief Interview of Mental Status (BIMS) score of 15 of 15, which indicated intact cognition. Review of activities of daily living (ADL) revealed Resident #11 was dependent upon staff for ADL. Review of Resident #11's care plan last reviewed on 09/04/25 revealed increased risk for malnutrition as evidenced by morbid obesity,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, review of videos provided by Resident #19's daughter and facility policy review, the facility failed to ensure external door ventilator alarms were monitoring and functioning appropriately for the safety for two (Residents #11 and #19). The facility also failed to ensure physician orders were followed related to nasal cannula being on for Resident #19 as ordered. This affected one (Resident #19) who used an Average Volume-Assured Pressure Support (AVAPS) and one resident (Resident #11) who used an Assist Control Volume Control (ACVC) ventilator of three residents reviewed for ventilator care and had the potential to affect eight additional (Residents #1, #5, #9, #10, #17, #18, and #49) identified by the facility as using AVAPS or ACVC ventilators. The facility census was 48. Findings include:1. Review of the medical record for Resident #19 revealed an admission date of 06/07/24. Diagnoses included but were not limited to interstitial pulmonary disease, dependence on respirator,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, resident interview, staff interview, and review of facility policies the facility failed to ensure medications were secured properly. This affected one (Resident #10) of four residents observed for medication administration. Findings include: Review of medical record noted Resident #10 had an admission date of 10/02/24. Diagnoses included chronic obstructive pulmonary disease, unspecified, pain unspecified, post-traumatic stress disorder, depression, type two diabetes mellitus with diabetic neuropathy, and anxiety disorder. Review of the quarterly Minimum Data Set (MDS) assessment 03/25/25 noted Resident #10 had intact cognition. Review of the medical record revealed Resident #10 had no assessment for the self-administration of medication. Observation on 03/24/25 at 9:49 A.M. noted Resident #10 lying in bed with a cup of medications at bedside. Resident #10 verified the cup of medications at bedside and stated staff left the medications for her to take when she was ready. Interview 03/24/25 at 9:52 A.M., Licensed Practical Nurse (LPN) #501 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to properly disinfect a glucometer after checking blood sugars. This affected one (Resident #13) of one resident observed for blood sugar monitoring and had the potential to affect 17 residents who required blood sugar monitoring residing on the 100 hall. Findings include: Review of medical record for Resident #13 noted an admission date of 06/26/24. Diagnosis included type two diabetes mellitus with diabetic neuropathy, unspecified. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] noted Resident #13 had intact cognition. Review of plan of care dated 06/26/24 noted Resident #13 was at risk for hyper/hypoglycemia related to diabetes. Interventions included to obtain blood sugars as ordered. Review of physician order dated 07/19/24 noted staff were to obtain blood sugars twice a day related to diabetes. Observations on 03/24/25 at 4:11 P.M., Licensed Practical Nurse (LPN) #501 obtained a blood sugar for Resident #13. LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-02 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to use the services of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 49 residents residing in the facility. Findings include: Review of the facility staffing schedules and the staff punch details dated from 10/01/24 through 10/31/24, revealed there was no RN coverage for 10/27/24. Interview on 11/21/24 at 11:58 A.M. with Human Resources Director #287 verified there was no RN coverage on 10/27/24. This deficiency represents non-compliance investigated under Complaint Number OH00159004.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-02 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of facility policy, the facility failed to serve meals at a palatable temperature. This had the potential to affect 41 residents who received food from the kitchen. The facility identified eight residents (Residents #107, #110, #113, #115, #116, #117, #119, and #152) who received nothing by mouth. The facility census was 49. Findings include: Review of the facility posted meal times revealed breakfast is served at 8:30 A.M., lunch is served at 12:30 P.M. and dinner is served at 5:00 P.M. Observation on 11/12/24 at 10:00 A.M. with Dietary Manager (DM) #266 revealed there were no lunch temperatures for 10/18/24 no lunch and dinner temperatures taken on 11/07/24, no dinner temperatures for 10/2/24, 10/03/24, 10/05/24, 10/06/24, 10/07/24, 10/11/24, 10/12/24, 10/15/24, 10/17/24, 10/18/24, 10/23/24, 10/24/24, 10/30/24 and 10/31/24, 11/02/24, 11/03/24, 11/06/24, 11/08/24, 11/10/24 and no evidence of temperatures taken for breakfast, lunch or dinner on 10/28/24, 10/29/24 and 11/11/24. Observation of lunch tray line temperatures on 11/12/24 at 12:18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-02 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff and resident interviews, and review of facility mealtimes and policy, the facility failed to ensure meals were provided at posted time and residents were offered a snack as required when there was greater than 14 hours between dinner and breakfast. This had the potential to affect all 41 residents receiving meals from the kitchen. The facility identified eight residents (Residents #107, #110, #113, #115, #116, #117, #119, and #152) who received nothing by mouth. The facility census was 49. Findings include: 1. Observation of lunch tray line temperatures on 11/12/24 at 12:18 P.M. with [NAME] #253 revealed tray line started at 12:20 P.M. which ran until 12:40 P.M. for the adjacent facility which had a separate license. Tray line for Grande Oaks started at 12:40 P.M. Tray line stopped at 1:14 P.M due to running out of the white and wild rice. Five trays (Resident #147, #148, #149, #150 and #151) were left to finish. [NAME] # 253 confirmed due to running out of rice, the last five trays were delayed while more rice was made. Observation on 11/12/24 at 1:23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility policy review, the facility failed to consistently ensure food was stored and served under sanitary conditions. This had the potential to affect 41 residents who received food from the kitchen. The facility identified eight residents (Residents #107, #110, #113, #115, #116, #117, #119, and #152) who received nothing by mouth. The facility census was 49. Findings include: Observation during the initial kitchen tour conducted on 11/12/24 at 9:27 A.M. with [NAME] #253 revealed the low temperature dish machine reached the appropriate temperature of 125.6 Fahrenheit (F), but the chlorine chemical test strip did not change color and remained white and unchanged from when put in the dish machine prior to start of the cycle. [NAME] #253 confirmed and stated disposable dishes would be used until the dish machine was fixed. Observation on 11/12/24 at 10:00 A.M. with Dietary Manager (DM) #266 confirmed the temperature logs for the dish machine were not completed since 11/06/24, confirmed there were no cleaning logs for September, October or for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-02 · tag F0813 — widespread
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and facility policy review, the facility failed to ensure safe handling of resident food brought in from outside the facility. This has the potential to affect 41 residents who received food from the kitchen. The facility identified eight residents (Residents #107, #110, #113, #115, #116, #117, #119, and #152) who received nothing by mouth. The facility census was 49. Findings include: Observation on 11/12/24 at 10:20 A.M. with Dietary Manager (DM) #266 revealed on the south resident hall the resident refrigerator at the nurse's station revealed three unlabeled, undated meat sandwiches, no evidence of temperature monitoring logs for the refrigerator and the unit microwave had dried food particles stuck to the ceiling and the sides of the microwave. No temperature logs were located on or near the refrigerator. DM #266 confirmed the above findings at the time of the observation. Observation on 11/12/24 at 10:25 A.M. with DM #266 revealed the resident refrigerator on the skilled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-02 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure accurate direct care staffing information was submitted to the Centers for Medicare and Medicaid Services (CMS). This had the potential to affect all 49 residents residing in the facility. Findings include: Review of the punch details dated from 10/14/24 through 10/18/24 revealed Nurse Practitioner #330 was listed at eight hours each day under nursing, Registered Nurse (RN) and RN wages. Interview on 11/21/24 at 11:58 A.M. with Human Resources Director #287 revealed Nurse Practitioner #330 was not on the staffing schedule, however, she had listed her on the punch details as an RN. She was not aware what her actual role at the facility was but knew that she did come in and work at the facility. After obtaining the answer of where Nurse Practitioner #330 worked in the building, she returned and stated she was actually working as the nurse practitioner at the facility. She stated she had been entering Nurse Practitioner #330's hours in the payroll-based journal (PBJ) as she believed she could still utilize her hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-02 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, repair invoice, and cleaning checklists, the facility failed ensure wheelchairs were being cleaned as required, failed to ensure shower rooms and equipment was maintained in a sanitary manner, and failed to ensure facility phones were in working order. This had the potential to affect all 49 residents residing at the facility. Findings include: 1. Observation on 11/12/24 at 3:38 P.M. with the Administrator revealed the following concerns: - The power wheelchair for Resident #137 was heavily soiled and a used disposable glove was found behind the seat. -The power wheelchair for Resident #135 had a visible dried spill on the seat, food crumbs on the seat and a dried spill that was on the seat which ran over the back and down the seat cushion -The power wheelchair for Resident #101 had dried soil on the front side of the upper back cushion and footrest had multiple visible dried spills. Following the above observations, the Administrator confirmed the above findings and stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, policy review and staff interview, the facility failed to implement care planned interventions were followed to complete quarterly smoking safety assessments to ensure safe smoking practices. This affected two (#150, #153) of three residents reviewed for smoking. The facility identified fourteen current residents (#100, #105, #114, #123, #127, #128, #129, #10, #140, #141, #143, #148, #149 and #150) as smokers. The facility census was 49. Findings include: 1. Review of the medical record for Resident #150 revealed and admission date of 05/30/18. Diagnoses included but were not limited to spastic hemiplegia affecting left nondominant side, epilepsy, and schizoaffective disorder. Review of the 09/08/24 quarterly Minimum Data Set (MDS) for Resident #150 revealed he was cognitively intact and was independent for activities of daily living (ADLs). Review of the smoking assessment task in the electronic medical record for Resident #150 revealed the last smoking assessment prior to survey entrance was last completed on 02/20/24 which indicated he had loss of upper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, psychological evaluation, interview and policy review, the facility failed to ensure Resident #153's mental impairment and resident representative concerns were addressed to ensure a safe discharge for one resident (Resident #153) of three reviewed for discharge. The facility census was 49. Findings include: Review of the closed medical record for Resident #153 revealed an admission date of 09/06/23 and a discharge date of 09/25/24. Diagnoses included but were not limited to type II diabetes mellitus, opioid dependence, and bipolar disorder. Resident #153 was noted to be independent for Activities of Daily Living (ADLs). Review of the 03/17/23 Durable Power of Attorney for Healthcare for Resident #153 revealed she listed three power of attorneys (POAs) in order of preference and succession to serve as her agent to make health and personal care decisions. Resident #153's daughter was listed as number one and her son was listed as number three. This document gives the person you…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews and policy review, the facility failed to ensure bathing was provided as scheduled for three (Residents #121, #122 and #155) of three residents reviewed for showers. The facility census was 49. Findings include: 1. Review of the medical record for Resident #121 revealed an admission date of 06/07/24. Diagnoses included but were not limited to chronic respiratory failure, congestive heart failure, dependence upon a respirator, vascular dementia, and obesity. Review of 09/14/24 quarterly Minimum Data Set (MDS) 3.0 for Resident #121 revealed a Brief Interview of Mental Status (BIMS) score of 15 which indicated intact cognition. Review of activities of daily living (ADLs) revealed Resident #121 was dependent for bathing and transfers. Review of physician orders for Resident #121 revealed an 11/06/24 order for showers every Wednesday and Saturday day shift and to complete a progress notes for all refusals. Review of Resident #121's care plan revealed it was last reviewed on 09/13/24 and indicated bathing assistance was required. Review of the shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews and policy review, the facility failed to ensure weights were completed per physician ordered related to Resident #121's congestive heart failure. This affected one resident (Resident #121) of three residents reviewed for weight monitoring. The facility census was 49. Findings include: Review of the medical record for Resident #121 revealed an admission date of 06/07/24. Diagnoses included but were not limited to chronic respiratory failure, congestive heart failure, dependence upon a respirator, vascular dementia, and obesity. Review of 09/14/24 quarterly Minimum Data Set (MDS) 3.0 for Resident #121 revealed a Brief Interview of Mental Status (BIMS) score of 15 which indicated intact cognition. Review of activities of daily living (ADLs) revealed Resident #121 was dependent for transfers. Review of physician orders for Resident #121 revealed a 07/03/24 order for daily weights in the morning related to congestive heart failure. Review of Resident #121's care plan revealed Resident #121 was noted to be at risk for alteration in nutrition and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, interview and facility policy the facility failed to ensure physician visits were completed as required. This affected three of three residents (Residents #122, #153 and #154) reviewed for physician services. This had the potential to affect all 49 residents residing at the facility. Findings include: 1. Review of the medical record for Resident #122 revealed an admission date of 03/21/23. Diagnoses included but were not limited to acute postprocedural respiratory failure, hemiplegia, dependence on respirator, type II diabetes mellitus, and moderate protein calorie malnutrition. Review of 10/02/24 quarterly Minimum Data Set (MDS) 3.0 for Resident #122 revealed a Brief Interview of Mental Status (BIMS) score of 13 which indicated intact cognition and dependence upon staff for activities of daily living (ADLs). Review of the physician visits for Resident #122 revealed no physician or nurse practitioner visits since 09/05/24. Physician visits listed within the past year were 11/07/23, 08/16/24 and 09/05/24. No nurse practitioner notes were listed in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure Resident #155 was free of significant medication errors. This affected one (Resident #155) of six residents reviewed for medication errors. The facility census was 49. Findings include: Review of the closed medical record for Resident #155 revealed an admission date of 03/28/24 with diagnoses including chronic kidney disease, heart failure and sepsis. He was discharged to the hospital on [DATE] for gastrointestinal bleeding. Review of Resident #155's census at the facility revealed he was active in the facility from 10/07/24 through 10/28/24. Review of the physician's orders for Resident #155 revealed he was on antibiotics for an urinary tract infection and wound infection. His orders included: -Ceftriaxone Sodium Intravenous Solution 2 grams (antibiotic) at lunch dated 10/08/24 and discontinued 10/09/24. -Ceftriaxone Sodium Intravenous Solution 2 grams at lunch dated 10/09/24 and discontinued 10/14/24. -Ceftriaxone Sodium Intravenous Solution…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation and policy review the facility failed to ensure physician ordered diet modified texture was followed as required. This affected one (Resident #122) of three reviewed for diet texture. The facility census was 49. Findings include: Review of the medical record for Resident #122 revealed an admission date of 03/21/23. Diagnoses included but are not limited to acute postprocedural respiratory failure, hemiplegia, dependence on respirator, type II diabetes mellitus, and moderate protein calorie malnutrition. Review of 10/02/24 quarterly Minimum Data Set (MDS) 3.0 for Resident #122 revealed a Brief Interview of Mental Status (BIMS) score of 13 which indicated intact cognition. Review of activities of daily living (ADLs) revealed resident received a mechanically altered diet and required set up for eating meals. Review of the care plan for Resident #122 which was last reviewed on 10/19/24 revealed risk for dental or chewing problems related to missing or broken teeth. Interventions was diet as ordered by the physician. Review of the physician orders dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-02 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of facility policy the facility failed to ensure adequate hydration was provided between meals as required. This affected four residents (Resident #121, #122, #125, and #137) and had the potential to affect 41 residents who received food from the kitchen. The facility identified eight residents (Residents #107, #110, #113, #115, #116, #117, #119, and #152) who received nothing by mouth. Findings include: 1. Review of the medical record for Resident #121 revealed an admission date of 06/07/24. Diagnoses included but were not limited to chronic respiratory failure, dependence upon a respirator, vascular dementia, and obesity. Review of 09/14/24 quarterly Minimum Data Set (MDS) 3.0 for Resident #121 revealed a Brief Interview of Mental Status (BIMS) score of 15 which indicated resident was cognitively intact. Review of activities of daily living (ADLs) revealed resident requires supervision with eating and drinking. Review of Resident #121's care plan which was last reviewed on 09/13/24 revealed she was at risk for alteration in nutrition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interview, the facility failed to provide showers for Resident #5 who was dependent on staff for showers and grooming. This affected one resident (Resident #5) out of three residents reviewed for activity of daily living needs. The facility census was 44. Findings include: Review of medical record for Resident #5 revealed an admission date of 03/24/23. Diagnoses included acute respiratory failure with hypoxia (low levels of oxygen), chronic obstructive pulmonary disease (COPD), hemiplegia and hemiparesis following cerebral infarction (stroke) affecting right dominant side, mixed receptive -expressive language disorder, dependence on respirator, encounter for attention to tracheostomy, and metabolic encephalopathy. Review of quarterly Minimum Data Set (MDS) 3.0 assessment, dated 08/04/24, revealed Resident #5 was severely impaired cognitively, had no rejection of care during the assessment reference period, and was dependent on staff for all activities of daily living and for mobility. Resident #5 was on oxygen therapy, required suctioning,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-18 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure a medication error rate was less than five percent. Two errors occurred within 22 opportunities for error resulting in a medication error rate of nine percent. This affected two residents (#32 and #40) out of three residents observed for medications administration. The facility census was 44. Findings include: An observation on 09/18/24 between 11:00 A.M. and 3:00 P.M. of three Licensed Practical Nurses (LPN #355, LPN #361, LPN #358) administer medications to three residents (Resident #12, Resident #32, Resident #40) with 22 opportunities for error revealed two medication errors were observed as follows (The medication error rate was 9 percent): 1. Resident #32 was admitted on [DATE] with diagnoses including chronic respiratory, kidney and heart failure with heart arrhythmia, ileus, high cholesterol, obstructive sleep apnea, prostate cancer, spinal stenosis, hypothyroidism, hyponatremia, atherosclerotic heart disease and diabetes mellitus. A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure Resident #41 received his anticoagulant medication (apixaban) in a timely manner. This affected one resident (#41) out of three residents reviewed for medication administration. The facility census was 44. Findings include: Resident #41 was admitted on [DATE] with diagnoses including interstitial pulmonary disease, chronic respiratory and heart failure, cardiac arrhythmia, vascular dementia, high blood pressure, spinal stenosis, obesity, depression, glaucoma, anxiety, obstructive sleep apnea, idiopathic neuropathy, and anemia. A review of Resident #41's Medication Administration Record (MAR) dated 09/01/24 to 09/30/24 indicated to administer apixaban 5 milligrams (mg) orally two times a day. The apixaban medications was scheduled to be administered at lunch time and nighttime at 7:00 P.M. Resident #41's MAR indicated documentation that the scheduled lunch time dose of apixaban 5 mg was administered orally on 09/15/24 at 5:50 P.M. The next dose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview the facility failed to date vials of insulin medication after opening. This affected one resident (#32) out of three residents observed for medication administration and had the potential to affect 12 residents (#1, #6, #13, #14, #18, #19, #27, #28, #32, #35, #43, #44). who the facility identified as receiving insulin injections in the facility. The facility census was 44. Findings include: Review of the medical record revealed Resident #32 was admitted on [DATE] with diagnoses including chronic respiratory, kidney and heart failure with heart arrhythmia, ileus, high cholesterol, obstructive sleep apnea, prostate cancer, spinal stenosis, hypothyroidism, hyponatremia, atherosclerotic heart disease and diabetes mellitus. Resident #32's physician order dated 07/19/24 indicated to administer Lispro insulin solution 100 units per milliliter per sliding scale. If the blood glucose level was: 111 milligrams per diluent (mg/dL) to 150 mg/dL administer 0 units, 151 mg/dL…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure Resident #40's medications were documented at the time the medications were administered. This affected one resident (#40) out of four residents reviewed for medication administration records. The facility census was 44. Findings include: Resident #40 was admitted on [DATE] and re-admitted on [DATE] with diagnoses including sepsis, hypotension, asthma, dysphagia, rheumatoid arthritis, venous insufficiency, respiratory/heart failure, quadriplegia, anemia, vitamin D deficiency, gastroesophageal reflux disease, depression, neuromuscular bladder, osteoporosis, and systemic lupus erythematosus. A review of Resident #40's Medication Administration Record (MAR) dated 09/01/24 to 09/30/24 indicated no documentation on 09/16/24 of the medications scheduled as upon rising were administered. The following medications were were scheduled to be administered upon rising: MS Contin 30 milligrams (mg) orally, ProHeal 30 cubic centimeters (cc) orally, Saccharomyces boulardil one capsule orally and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review,observation and interview the facility failed to perform proper hand hygiene during medication administration and/or when using the glucometer for Resident #28, #32 and #41 and when providing incontinence care for Resident #41. This affected three residents (#28, #32 and #41) of five residents reviewed for infection control. The facility census was 44. Findings include: 1. Review of the medical record revealed Resident #32 was admitted on [DATE] with diagnoses including chronic respiratory, kidney and heart failure with heart arrhythmia, ileus, high cholesterol, obstructive sleep apnea, prostate cancer, spinal stenosis, hypothyroidism, hyponatremia, atherosclerotic heart disease and diabetes mellitus. An observation on 09/18/24 at 11:11 A.M. of Licensed Practical Nurse (LPN) #355 revealed she had just obtained a resident's blood sugar reading using a glucometer. LPN #355 placed the glucometer in the top drawer of the medication cart and did not disinfect the glucometer. LPN #355 proceeded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, medical record review, and review of facility policy, the facility failed to ensure appropriate measures were taken which identified Resident #7 as requiring isolation-based precautions for COVID-19 and staff donned appropriate personal protective equipment (PPE) when entering Resident #7's room. This affected 25 residents who resided on the South unit where Resident #7 resided (Residents #2, #9, #10, #12, #15, #16, #18, #19, #20, #21, #25, #27, #28, #29, #30, #31, #32, #33, #34, #35, #36, #37, #38, #39, and #41). Facility census was 43. Findings include: Review of the medical record for Resident #7 revealed an admission date of 04/27/23 with diagnoses including acute respiratory failure, dysphagia, right rib fracture, anemia, anxiety, and encounter for surgical aftercare. Further review of the diagnoses revealed a newly added diagnosis of COVID-19 on 09/04/24. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment completed 06/28/24 revealed Resident #7 had intact cognition, and a primary medical condition listed as debility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-11 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of the facility maintenance documents, the facility failed to ensure the building was maintained in a clean, home-like, leak-free environment, or that the building did not have exterior precautions that would prevent insects from coming into the building. This had the potential to affect all 46 residents residing in the facility. Findings include: Observation on 07/10/24 from 3:20 P.M. to 3:40 P.M. of the main dining hall revealed the following: A missing piece of tile just in front of the lip near the exit from the dining hall to the patio. A bucket in the main dining/activity hall one-third full of water collecting drips from the ceiling. The ceiling above the bucket was covered with peeling paint, wet plaster, and wood beams were exposed underneath. Missing ceiling paint/plaster at least a foot in diameter on the vaulted ceiling with exposed wood and a rust-colored water stain running from the exposed area down to the lower beam which contained loose, bubbling paint. Multiple rust-colored stains around the vent grates. Visible cracks in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, review of the facility admission agreement, and review of the facility policy, the facility failed to ensure privacy and dignity were maintained during incontinence care for Resident #12. This affected one resident (#12) of four residents who were reviewed for incontinence care. The facility census was 46. Findings include: Review of the medical record for Resident #12 revealed an admission date of 04/15/24 with diagnoses including acute and chronic respiratory failure, anoxic brain damage, morbid obesity, dysphagia, sleep apnea, major depressive disorder, and cognitive communication deficit. Review of the annual Minimum Data Set (MDS) 3.0 assessment revealed Resident #12 had severely impaired cognition and was always incontinent of bowel and bladder. Further review of the MDS revealed Resident #12 was dependent on staff for all activities of daily living, including bathing and toileting hygiene. Review of the care plan dated 04/15/24 revealed Resident #12 was totally dependent on staff for all aspects of activities of daily living, including bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, medical record review, and facility policy review, the facility failed to ensure medications were administered per physician orders for Resident #46. This affected one resident (#46) out of four who were reviewed for medication administration. The facility census was 46. Findings include: Review of the medical record for Resident #46 revealed an admission date of 06/07/24 with diagnoses including chronic respiratory failure with hypoxia, history of urinary tract infections, spinal stenosis of the lumbar region, depression, fibromyalgia, disorders of the diaphragm, bronchiectasis, and dysphagia. Review of the admission Minimum Data Set (MDS) assessment revealed Resident #46 had intact cognition. Further review of the MDS revealed Resident #46 required oxygen therapy and non-invasive mechanical ventilation. Review of the care plan dated 06/08/24 revealed Resident #46 had altered respiratory status related to chronic obstructive pulmonary disease (COPD), respiratory failure, bronchiectasis, and disorders of the diaphragm. Interventions included the administration of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-20 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, resident and staff statements review, the facility failed to ensure staff showing signs of potential impairment was evaluated to ensure they was competent to provide resident care following suspicions of impaired behaviors by co-workers. This had the potential to affect all residents residing at the facility. The facility census was 43. Findings include: Review of a facility investigation following suspicion of DON and Registered Nurse (RN) #267 being impaired in the facility revealed the following: Review of the witness statement dated 04/26/24 timed at 2:58 P.M. from Licensed Practical Nurse (LPN) #220 revealed on 04/26/24 at approximately 2:00 A.M. she was at the desk charting when the former DON and RN #267 came on the unit smelling of alcohol and proceeded to conduct rounds on the unit. Review of the witness statement dated 04/26/24 timed at 2:14 P.M. from State Tested Nursing Assistant (STNA) #27 revealed on 04/26/24 the former DON and another person came to the unit during the night and appeared to be drunk or high and smelled. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident and staff interviews, record review and facility investigation records, the facility failed to ensure staff maintained a professional demeanor when interacting with and around residents to ensure they are treated with dignity and respect at all times. This affected two (Resident #103 and #116) of three residents reviewed for dignity and respect. The facility census was 43. Findings include: 1. Review of the medical record for Resident #103 revealed an admission date of 06/11/22. Diagnoses included but were not limited to dependence on a respirator, morbid obesity, unspecified protein-calorie malnutrition, type II diabetes, anxiety disorder, schizophrenia, and epilepsy. Review of 04/10/24 annual Minimum Data Set (MDS) 3.0 for Resident #103 revealed a Brief Interview of Mental Status (BIMS) score of 15 which indicated Resident #103 was cognitively intact. Review of activities of daily living (ADLs) for Resident #103 revealed he required set up for eating, oral hygiene, upper dressing, personal hygiene, chair to bed transfer, toilet transfer, required moderate assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure antibiotics were administered as ordered. This finding affected two (Residents #115 and #116) of five residents reviewed for medication administration. Findings include: 1. Review of Resident #116's medical record revealed the resident was admitted on [DATE] with diagnoses including dilated cardiomyopathy, ventricular tachycardia and tracheostomy status. Review of Resident #116's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was not interviewable. Review of a text message dated 04/15/24 at 3:16 P.M. provided by Licensed Practical Nurse (LPN) #202 from Nurse Practitioner (NP) #803 indicated for the nurse to administer Ertapenem one gram IM times one stat. (Ertapenem was in the starter kit.) Place an IV line and NS to be infused at 100 ml per hour for one liter. Flush the percutaneous gastrostomy (PEG) tube with 250 ml water times one stat. The text message did not identify the resident's name in the message. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-21 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a controlled substance medication was administered per physician orders. This affected one resident (#21) out of three residents reviewed for medication administration. This had the potential to affect fifteen residents (#1, #4, #8, #10, #11, #13, #17, #21, #26, #29, #31, #33, #37, #45, and #47) who were ordered controlled substance medication. The facility census was 48. Findings include: Review of the medical record for Resident #21 revealed an admission date of 02/03/24. Diagnosis included acute respiratory failure with hypoxia, chronic diastolic (congestive) heart failure, depression, history of transient ischemic attack (TIA), chronic obstructive pulmonary disease (COPD), type II diabetes mellitus, asthma, anxiety disorder, and atrial fibrillation. Review of the 5-day Minimal Data Set (MDS) assessment dated [DATE] revealed Resident #21 had intact cognition. Review of the physician orders dated February 2024 revealed an order for Alprazolam…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to ensure a controlled substance was documented after administered per physician's orders. This affected one resident (#21) out of three residents reviewed for medication administration. This had the potential to affect fifteen residents (#1, #4, #8, #10, #11, #13, #17, #21, #26, #29, #31, #33, #37, #45, and #47) who were ordered controlled substance medication. The facility census was 48. Findings include: Review of the medical record for Resident #21 revealed an admission date of 02/03/24. Diagnosis included acute respiratory failure with hypoxia, chronic diastolic (congestive) heart failure, depression, history of transient ischemic attack (TIA), chronic obstructive pulmonary disease (COPD), type II diabetes mellitus, asthma, anxiety disorder, and atrial fibrillation. Review of the 5-day Minimal Data Set (MDS) assessment dated [DATE] revealed Resident #21 had intact cognition. Review of the physician orders dated February 2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the safety and well being of Resident #51 when they did not return from a leave of absence. This affected one (Resident #51) of one resident reviewed for a leave of absence from the facility. The facility census was 49. Findings include: Review of the medical record for Resident #51 revealed an admission date of 12/13/23 with diagnoses including malignant neoplasm of the bone (cancer), multiple myeloma (cancer of the blood) and repeated falls. He was discharged from the facility on 01/14/24. Review of the Resident Sign Out form dated 01/06/24 revealed Resident #51 signed out for a leave of absence on 01/06/24 at 7:10 A.M. Review of the nursing progress note dated 01/06/24 at 6:53 A.M. revealed Director of Nursing (DON) #211 documented Resident #51 went out on leave of absence from the facility and stated he would be back later. The medical record did not contain evidence the resident returned on this date or efforts to ensure Resident #51 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-18 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the census list and staff interview, the facility failed to ensure the resident's environment was kept clean, well maintained, and homelike. This affected six (#2, #10, #12, #21, #37 and #45) residing in the affected rooms and the residents residing on the 100 hall. The census was 47. Findings include: Observation on 12/14/23 at 4:39 P.M., revealed in room [ROOM NUMBER] the bathroom floor had a thick black/brown substance on floor surrounding approximately 75% of the toilet bowl. The floor had a thick buildup of grime in each corner of the bathroom. Interview at the time of the observation, with State Tested Nursing Assistant (STNA) #300 confirmed the observation. Observation on 12/14/23 at 4:41 P.M., revealed the unoccupied room [ROOM NUMBER]'s window blinds had pieces of the blind broken of exposing the outdoors. Interview at the time of the observation, with STNA #300 confirmed the observation. Observation on 12/14/23 at 4:45 P.M., revealed in room [ROOM NUMBER] the vinyl…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-09 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to maintain the dumpster area free from debris and ensure trash was properly stored. This had to the potential to affect all residents. The facility census was 54. Findings include: Observation of the outside dumpster area on 08/29/22 at 8:18 A.M. revealed various debris, two empty boxes, a gray commode seat, and a moderate amount of bees. The side door of the dumpster on the right was open. Interview at this time with Dietary Aide (DA) #142 verified the observation.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-09-09 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure quality assurance (QA) meetings were held to address care issues/concerns in the facility. This affected all 54 residents who resided in the facility. Findings include: Review of the QA committee attendance records for the previous 12 months revealed the last quality assurance meeting was held on 06/30/20. Interview on 09/01/22 at 2:40 P.M. with the Administrator revealed he was unable to locate QA meeting minutes prior to his start at the facility in April of 2022.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-09-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review, the facility failed to implement infection control practices to prevent the spread of infection. This had the potential to affect all residents. The facility census was 54. Findings include: 1. Observation on 08/23/22 at 5:35 A.M. revealed a call light was on outside of Resident #11 and #23's room. Precautions signs were posted along with personal protective equipment (PPE) on the outside of the door to this room. Licensed Practical Nurse (LPN) #134 was observed entering the room without donning PPE and observed to obtain Resident #11's blood sugar. LPN #134 did not complete hand hygiene upon exiting the room. Interview with LPN #134, after she exited the room, revealed she was not sure what the resident may had been on isolation for and confirmed isolation equipment was outside of the door. LPN #134 stated she should had checked prior to entering the room to see if the resident was on isolation and she should have completed hand hygiene after exiting the room. During this time, State Tested Nurse Aide (STNA) #101 was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-09-09 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a clean, sanitary, and homelike environment that was also in good repair. This affected Residents #16, #39, #49, #35, #50, #105 and had the potential to affect all residents. The facility census was 54. Findings include: Observation on 08/29/22 at 9:35 A.M. of Resident #16's room revealed the floor was sticky and dirty with various stains on the floor and walls. In addition a small hole was observed in the bathroom door. Observation on 08/29/22 at 9:41 A.M. of Resident #39's room revealed the top drawer of the chest of drawers was broken and hanging off, there was debris on the floor on the side of bed near the wall, the windowsill was in disrepair, and there was small hole in wall behind the door of the room. Observations and interview during tour of the facility on 08/29/22 from 10:13 A.M. through 10:18 A.M. with Housekeeper (HSK) #138 revealed the floor in Resident #16's room was sticky and various stains were observed on the floor and walls.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide timely incontinence care. This affected six residents (#2, #11, #18, #20, #23 and #33) of six observed for incontinence care. The facility identified 31 incontinent residents. The facility census was 54. Findings include: 1. Observation on 08/23/22 at 5:20 A.M. revealed a strong odor of urine coming from Resident #2 and #20's room. Residents were sleeping at time of observation. Observation of incontinence care on 08/23/22 between 6:38 A.M. and 6:51 A.M. with State Tested Nursing Assistant (STNA) #101 for Resident #2 and #20 revealed both residents had been incontinent of a large amount of urine that had soaked through to their mattresses. Interview with STNA #101 after the provision of incontinence care revealed she was the only STNA on the unit and she had not had time to provide all residents with care since she started her shift at 12:00 A.M. Review of Resident #2's medical records revealed an admission date of 07/23/21.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and policy review, the facility failed to ensure oxygen tubing was dated to ensure timely replacement. This affected eight residents (Residents #19, #33, #1, #13, #43, #30, #38 and #22) out of 17 resident rooms checked for respiratory equipment. The facility census was 54 residents. Findings include: 1. Review of Resident #19's medical record revealed an order dated 07/09/22 for oxygen via nasal cannula at two liters per minute, titrate as tolerated to keep oxygen saturation above 90 percent. Observation on 08/22/22 starting at 9:24 A.M. with Senior Director of Nursing (SDON) #103 and Licensed Practical Nurse (LPN)/Assistant Director of Nursing (ADON) #104 verified Resident #19's oxygen tubing was not dated. Interview with SDON #103 during the observation revealed the facility's respiratory therapy department handled oxygen tubing and verified oxygen tubing was to be changed weekly and dated at that time. Interview on 08/22/22 at 1:58 P.M. with Director of Respiratory Therapy (DRT) #110 revealed he kept track of oxygen tubing to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-09 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure adequate staffing to meet the needs of the residents in a timely manner. This affected six of 54 facility residents (Residents #21, #22, #39, #38, #13, and #18) and had the potential to affect all residents. The census was 54. Findings include: 1. On 08/23/22 at 5:20 A.M. a strong odor of urine was detected outside of Resident #21 and #22's room. The residents were sleeping at the time of the observation. Observation of incontinence care on 08/23/22 between 6:38 A.M. and 6:51 A.M. with State tested Nurse Aide (STNA) #101 for Resident #21 and #22 revealed both residents had been incontinent of a large amount of urine that had soaked through to their mattresses. Interview with STNA #101 after incontinence care was provided revealed she was the only STNA on the unit and she had not had time to provide all residents with care since she started her shift at 12:00 A.M. 2. Observation of incontinence care on 08/23/22 at 5:35 A.M. with STNA #101 for Resident #39 revealed the resident had been incontinent of a large amount of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the kitchen and the nursing unit refrigerators and microwave were maintained in a clean and sanitary condition and food was stored appropriately on the nursing units. This had the potential to affect all residents except nine residents (#1, #8, #18, #19, #36, #53, #204, #205, and #206) who received nothing by mouth. The facility census was 54. Findings include: Observation during a tour of the kitchen on 08/29/22 between 8:15 A.M. and 8:20 A.M. revealed a large amount of spilled grease that had various debris including cigarette butts from the trap container located outside of the kitchen. Interview at the time of observation with Dietary Aide (DA) #142 verified the observation. Observation on 08/29/22 at 11:10 A.M. of the room behind the nurses' station on the 100-hall revealed two refrigerators. One was a mini refrigerator that was black in color. Upon opening the refrigerator a strong odor was noted. Observation of the top shelf revealed a cardboard box that was discolored brown and wet; the box was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-09 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy and procedure review, the facility failed to ensure a proper discharge for Resident #55. This affected one resident (#55) of one resident reviewed for discharge to the community. The facility census was 54. Findings include: Review of the closed medical record of Resident #55 revealed an initial admission date of 04/08/22 and a discharge date of 07/14/22. Diagnoses included multiple myeloma, anemia, heart attack, and type two diabetes mellitus. Review of the discharge return not anticipated minimum data set (MDS) assessment dated [DATE] revealed the resident had an unplanned discharge to the community and cognition was intact. Review of the interdisciplinary team (IDT) discharge planning form dated 07/14/22 and completed by Licensed Practical Nurse (LPN) #131 revealed not applicable was marked to most areas on the form but Resident #55 was discharged home with no home care and medications sent home with resident. The IDT discharge planning form was electronically…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to ensure knee and arm splints were applied as ordered by physical therapy. This affected one resident, Resident #28 out of one resident reviewed for range of motion. The facility census was 54. Findings include: Medical record review revealed Resident #28 was readmitted to the facility on [DATE] with diagnoses including hemiplegia, hemiparesis, type II diabetes, heart failure, hypertension, and cerebellar stroke syndrome. Review of Resident #28's physician orders dated 01/12/21 revealed the resident was to be encouraged to wear right elbow extender splint and right knee brace daily up to eight hours. Observations of Resident #28 on 08/29/22 at 11:42 A.M., 08/29/22 at 4:16 P.M., 08/30/22 at 9:10 A.M. and 11:00 A.M. revealed the resident was not wearing a right elbow extender splint or his right knee brace on. Interview with Resident #28 on 08/30/22 at 11:40 A.M. revealed staff had not applied his splint or right knee brace for quite some…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were assessed for fall risk on a routine basis to prevent the likelihood of further falls. This affected one resident (Resident #49) of three residents reviewed for falls. The facility census was 54 residents. Findings include: Review of Resident #49's medical record revealed an admission date of 12/01/13 and diagnoses including obesity, type two diabetes, depression, cardiomegaly, osteoarthritis and dementia with behavioral disturbance. Review of Resident #49's care plans dated 03/10/18 revealed she was at risk for falls due to vascular dementia, decreased physical function, bowel and bladder incontinence and history of falls. Review of Resident #49's physician's orders dated 05/09/22 revealed Resident #49 required a mechanical lift for transfers and indicated Resident #49 started on occupational therapy on 08/23/22. Review of a quarterly minimum data set (MDS) assessment dated [DATE] revealed Resident #49 was cognitively impaired,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-09 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure tube feedings were administered per physician orders. This affected two of two residents reviewed for tube feeding, Residents #205 and #53. The facility identified 13 residents who received tube feedings. The facility census was 54. Findings include: 1. Review of Resident #53's medical records revealed an admission date of 05/27/22. Diagnoses included gastrostomy, dysphasia (difficulty swallowing), stroke with right sided weakness. Review of the care plan dated 05/27/22 revealed Resident #53 was dependant on tube feeding for nutrition and hydration. Interventions included administer tube feeding as ordered. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #53 was rarely understood, required extensive assistance with bed mobility, toileting and personal hygiene, and required total dependence with transfers, and eating. Review of current physician orders for August 2022 revealed Resident #53 was ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-09 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure proper assessment of dialysis shunt and communication with dialysis center. This affected one resident (#4) of one resident reviewed for dialysis. The facility census was 54. Findings include: Review of the medical record for Resident #4 revealed an admission date of 07/27/22. Diagnoses included end stage renal disease, dependence on renal dialysis, and type two diabetes mellitus with diabetic nephropathy. Review of the care plan dated 07/27/22 revealed Resident #4 had potential for complications related to the diagnosis of renal failure/end stage renal disease requiring dialysis treatment. Interventions included auscultate shunt site for bruit and palpate for thrill per protocol or every shift; document presence or absence; notify the physician, dialysis center of absent thrill/bruit, and nurse to utilize dialysis communication form for pre-dialysis assessment including obtaining vital signs. Review of the admission minimum data set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Resident #22's as needed medication was available upon request. This affected one resident (#22) of five residents (#6, #22, #37, #38, and #42) reviewed for unnecessary medications. The facility census was 54. Findings include: Review of the medical record for Resident #22 reveled an admission date of 04/25/22. Diagnoses included chronic obstructive pulmonary disease (COPD), acute respiratory failure, anxiety, and history of COVID-19. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed Resident #22 had moderately impaired cognition and received antianxiety medications four days of the seven day look back period. Interview on 08/29/22 at 12:30 P.M. with Resident #22 revealed the facility ran out of her Ativan (antianxiety) recently and she did not get it for five days. Review of Resident #22's August 2022 physician orders revealed an order for Ativan tablet 0.5 milligrams (mg), give one tablet by mouth every eight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-09 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure pharmacy recommendations were reviewed by the physician and what, if any, action was taken to address the recommendations. This affected two residents (Resident #6 and Resident #22) out of five residents reviewed for unneccessary medications. The facility census was 54. Findings include: 1. Medical record review revealed Resident #6 was admitted to the facility on [DATE] with diagnoses includng type II diabetes, major depressive disorder, cerebral infarction, history of falling and congestive heart failure. Review of Resident #6's Minimum Data Set assessment dated [DATE] revealed the resident had moderate cognitive impairment and received an antidepressant seven of seven days of the look back period. Review of Resident #6's physician orders for the month of August 2020 revealed gabapentin (used to manage behaviors) 300 mlligram (mg) twice a day, Aricept 10 mg daily, Lexapro (used to treat depression and anxiety) 20 mg daily, and mirtzapine (used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure medications stored on the 200 hall medication cart and storage room were properly labeled. This had the potential to affect Residents #1 #5, #8, #14, #15, #19, #24, #25, #33, #36, #42, #46, #51, #53, #204, #205, and #206 whose medications were stored on the 200 hall medication cart and medication room. Facility census was 54. Findings include: Observation of the medication cart on the 200 hall on 08/31/22 at 6:50 A.M. revealed a multi dose vial of tuberculin which was open and undated. The finding was verified with Licensed Practical Nurse (LPN) #119 at the time of the observation. Observation of the refrigerator in the medication storage room on the 200 hall on 09/01/22 at 7:39 A.M. revealed two bottles of Frivanq Solution 25 milligram/milliliter that were opened and undated, and a multidose tuberculin vial that was opened and undated. The finding was verified with the Director of Nursing on 09/01/22 at 7:05 A.M. Review of the tuberculin prescribing information packet insert revealed vials in use more than thirty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-09 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure collected lab specimens were sent to the lab in a timely manner. This affected two residents (#205 and #42) of two reviewed for lab services. The facility census was 54. Findings include: 1. Interview on [DATE] at 9:14 A.M. with Resident #205 revealed she had expressed concerns to the nurse regarding pain during urination. Resident #205 stated the nurse had collected a urine specimen, however it had not been sent out for testing. Resident #205 further stated she had asked the nurse the following day if the results had been reported and the nurse stated she was unsure. Interview with Licensed Practical Nurse (LPN) #118 at time of resident interview revealed LPN #118 was not aware a sample of the resident's urine had been collected or sent out for testing. Interview on [DATE] at 1:33 P.M. with LPN #118 revealed she checked on Resident #205's urine specimen and there was a urine sample labeled with Resident #205's name in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure complete and accurate documentation of medical records. This affected three residents (#22, #55, and #6) of 20 whose medical records were reviewed. The facility census was 54. Findings include: 1. Review of the closed medical record of Resident #55 revealed an initial admission date of 04/08/22 and a discharge date of 07/14/22. Diagnoses included multiple myeloma, anemia, heart attack, and type two diabetes mellitus. Review of the discharge return not anticipated minimum data set (MDS) assessment dated [DATE] revealed Resident #55 had an unplanned discharge to the community and cognition was intact. Review of the interdisciplinary team (IDT) discharge planning form dated 07/14/22 and completed by Licensed Practical Nurse (LPN) #131 revealed not applicable to most areas on the form but Resident #55 was discharged home with no home care and medications sent home with resident. The IDT discharge planning form was electronically signed by LPN #131.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure influenza and pneumococcal immunizations were offered and/or provided. This affected one resident (#42) of five residents (#6, #22, #37, #38, and #42) reviewed for immunizations. The facility census was 54. Findings include: Review of the medical record for Resident #42 revealed an admission date of 09/21/21. Diagnoses included respiratory failure, muscle weakness, and tracheostomy. Further review of the medical record revealed no evidence of the influenza and pneumococcal immunization being offered and/or provided. Interview on 08/31/22 at 2:19 P.M. with Regional Infection Control Preventionist (RICP) #114 revealed she was unable to find documentation of Resident #42 being offered and/or provided the influenza and pneumococcal immunizations including any declinations of the immunizations.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2026-04-29 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the medical director attended the Quality Assessment and Assurance (QAA) and Quality Assurance and Performance (QAPI) meetings at least quarterly as required. This had the potential to affect all 42 residents residing in the facility.Findings include:Review of the monthly meeting sign-in sheets dated April 2025 through March 2026 revealed there was no signature for the medical director between April 2025 to June 2025 meetings. Interview on 04/29/26 at 2:03 P.M. with the Administrator and Regional Registered Nurse (RRN) #626 verified there were no signatures from the medical director between April 2025 through June 2025, which was the second quarter, to indicate the medical director was in attendance. Review of the facility policy titled Quality Assurance and Performance Improvement (QAPI), revised 01/04/23, revealed the QAA committee shall be interdisciplinary and shall consist at a minimum of the director of nursing services; the medical director or his/her designee; at least three other members of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$17,020 in federal fines across 1 penalty.

  • $17,020 — penalty dated 2024-12-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EMBASSY HEALTHCARE — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 1 of 51.8-0.8 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 32 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Crystal Care Center Of AshlandAshland, OH 1 of 5Embassy Of East MountainWilkes Barre, PA 1 of 5Embassy Of HearthsideState College, PA 1 of 5Embassy Of SaxonburgSaxonburg, PA 1 of 5Embassy Of ScrantonScranton, PA 1 of 5Embassy Of TunkhannockTunkhannock, PA 1 of 5Heritage Healthcare of LyndhurstLyndhurst, OH 2 of 5Autumnwood Nursing & Rehab CenterRittman, OH 2 of 5Embassy Of CambridgeCambridge, OH 2 of 5Embassy Of Huntingdon ParkHuntingdon, PA 2 of 5Embassy Of WinchesterCanal Winchester, OH 2 of 5Embassy Of Woodland ParkOrbisonia, PA 2 of 5Embassy Of WoodviewColumbus, OH 2 of 5Embassy Of Wyoming ValleyWilkes Barre, PA 2 of 5Forest Hills CenterColumbus, OH 2 of 5Heritage Health Care CenterOakwood Village, OH 2 of 5Longmeadow Care CenterRavenna, OH 3 of 5Clepper ManorSharon, PA 3 of 5Embassy Of Hillsdale ParkHillsdale, PA 3 of 5Embassy Of LoganLogan, OH 3 of 5Embassy Of WillardWillard, OH 3 of 5Hermitage Nursing And RehabilitationHermitage, PA 3 of 5Madison Health CareMadison, OH 3 of 5Oak Hills Nursing CenterLorain, OH 3 of 5Parkside Nursing And Rehabilitation CenterFairfield, OH 3 of 5Pickerington Care And RehabilitationPickerington, OH 3 of 5Royal Oak Nursing & Rehab CtrMiddleburg Heights, OH 3 of 5Seasons Nursing And RehabStow, OH 4 of 5Carlisle Manor Health Care INCCarlisle, OH 4 of 5Embassy Of Park AvenueMeadville, PA 4 of 5Embassy Of SwantonSwanton, OH 5 of 5Embassy Of Valley ViewFrankfort, OH

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
HANDLER, AARONIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2020
REPCHICK, GEORGEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2020
EMBASSY HEALTHCARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2020
HERITAGE EMPLOYMENT SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2020
BALAJI, HARIGOPALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
DORSEY, KATHRYNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025

CMS files one row per role, so the 14 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.2M
Net patient revenuemost recent cost report
+10.4%
Operating marginrevenue minus expenses
$309K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 27%Medicare 1%Other / private 72%

This home reported $309K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$422per resident / day
operating cost
$12,821per month
≈ monthly operating cost
$471per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365825. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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