Chapel Manor
1104 Welsh Road, Philadelphia, PA 19115 · For profit - Corporation · 238 certified beds · (215) 676-9191 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $17,192 in federal fines (most recent 2025-03-12)
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.4% | 16.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.3% | 6.2% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.9% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 17.7% | 10.8% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.8% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 21.8% | 17.0% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 20.7% | 20.0% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.4% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 24.8% | 25.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.3% | 17.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 2.0% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 59.4% | 68.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 18.7% | 22.5% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 8.8% | 9.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.15 | 1.62 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.15 | 1.18 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 62 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 46.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.2%CMS range 36.6–66.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.4%CMS range 8.6–15.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 42.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 48.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.0%CMS range 5.0–15.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.88 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 238 beds and averages 180.8 residents a day — about 76% occupied, or roughly 57 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.34 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.06 hrs/resident/day on weekends vs 3.45 on weekdays — 11% thinner on weekends. RN hours go from 0.67 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 13 most serious are shown; the remaining 47 are one tap away and print in full.
- Actual harm · Gcited before2025-11-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interview, the facility failed to ensure Resident R1 who required 1:1 supervision received adequate supervision to prevent accidents, which resulted in actual harm to Resident R1 who sustained an unwitnessed fall from bed and sustained a traumatic brain injury for one of five residents reviewed (Resident R1).This deficiency was cited identified as past non-compliance.Findings Include:Review of the facility policy titled Enhanced Patient Supervision: Continuous 1:1, revised September 15, 2025, revealed, When using Continuous 1:1 Supervision, designated staff will be assigned to manage the 1:1 supervision of the patient. The designated staff will only be involved with the delivery of care to this patient and no other patient (where possible, a staff member already known to the patient is recommended to ensure consistency of care). The designated staff must be with the patient at all times, must obtain coverage for breaks, and will provide positive interaction…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-11-03 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to provide adequate staffing to ensure continuous supervision for Resident R1, who required 1:1 observation as ordered by the physician. This failure resulted in actual harm to Resident R1 who was left unsupervised, sustained a fall from the bed, requiring transfer to the hospital and diagnosis of traumatic head injury for one of five residents reviewed. (Resident R1) Findings Include: Review of facility assessment revealed under section titled, Function - Care Requirements 3. Staff/Personnel required: Consider the specific needs of each resident unit in the facility to adjust as necessary (i.e. number of staff, skill sets). This includes the staffing needs for each shift, such as day, evening, night, weekends, and adjust as necessary based on any significant changes to the resident population for person centered care planning. Cognitive care Requirements 3. Staff/Personnel required: Consider the specific needs of each resident unit in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical record, facility policy, facility documentation, and staff interviews, it was determined the facility failed to ensure Resident R1 was free from neglect by failing to place Resident R1's bed in a safe position after the completion of care. This failure resulted in actual harm to Resident R1 who fell out of bed, sustained a subdural hematoma and an intertrochanteric fracture of left femur (thigh) for one of four residents reviewed for falls (Resident R1). Findings include: Review of facility policy titled Falls Management, revised 2024, revealed patients will be assessed for risk of falling as part of the nursing assessment process. Interventions to reduce risk and minimize injury will be implemented as appropriate. Also, practice standards include implementing and documenting patient-centered interventions according to individual risk factors in the patient's care plan. Review of Resident R1's clinical record revealed the resident was admitted to the facility on [DATE], with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-26 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility policy, and resident and staff interviews, it was determined that the facility failed to provide food and drink that were served at palatable temperatures for one of one meal tray tested on the first floor nursing unit. Findings include: Review of facility policy Food: Preparation, revised 2026, revealed all foods will be held at appropriate temperatures, greater than 135 Fahrenheit (F) (or as state regulation requires) for hot holding, and less than 41 F for cold food holding. Interview with Resident R154 on June 23, 2026, at 11:00 a.m. revealed food always served cold. Interview with Resident R113 on June 23, 2026 at 11:05 a.m. revealed food is cold, they took away the microwave so we have no choice but to eat it cold now. Interview with Resident R83 on June 23, 2025 at 11:10 a.m. revealed food is terrible, it is always cold. Interview with Resident R14 on June 23, 2025 at 11:15 a.m. revealed food could be better, sometimes it is cold. Interview with Resident R137 on June 24, 2026 at 12:05 p.m. revealed food tends to be served on the colder side a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, and interviews with residents, it was determined that the facility failed to provide a safe, clean, comfortable and homelike environment for the main lobby and two out of four nursing units (B and D wing).Findings Include: Observations on June 23, 2026, during a tour on the first-floor nursing unit (B-Wing) revealed the following: -room [ROOM NUMBER]B: Over-bed light inoperable for approximately two months, per an interview with Resident R1. -room [ROOM NUMBER]A: Wallpaper peeling behind the head of the bed; bathroom toilet soiled with feces; ceiling tile displaced exposing pipes; ceiling vent heavily soiled with crusted debris; stained ceiling tiles; night light missing protective cover exposing the light bulb. -room [ROOM NUMBER]: Bathroom ceiling tiles stained. -room [ROOM NUMBER]: Floor mat visibly dirty with a large slit in the center. -Wing B Hallway Bathroom: Brown-stained ceiling tiles observed. Continued observations on June 24, 2026, on B-Wing nursing unit revealed: -room [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of clinical record, and staff interviews it was determined that the facility failed to develop a comprehensive care plan for one of 34 residents reviewed (Residents R17).Findings include:Review of the facility policy, Person-Centered Care Plan, last revised in September 15, 2025, revealed: The Center must develop and implement a person-centered care plan for each patient/resident (hereinafter patient) consistent with patient rights measurable objectives and timeframes to meet a patient's medical, nursing and mental and psychosocial needs and all services that meet professional standards of quality.Review of the facility policy, Restorative Nursing revised August 7, 2023, revealed practice standards include Develop restorative nursing programs appropriate to the patient's identified needs. Develop specific measurable goals and document goals and interventions on the patient's restorative care plan. Implement the restorative nursing program according to the specifics on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records, observations, and staff interviews, it was determined that the facility failed to maintain an environment that was free of accidents and hazards for one of six residents and one of four nursing units reviewed (Resident R163, D Wing). Findings include:Clinical record review revealed Resident R163 was admitted to the facility March 23, 2021 with a diagnosis of hemiplegia and hemiparesis (paralysis/weakness of one side of the body), heart failure (heart muscle does not pump as well as it should), and protein calorie malnutrition (the state of inadequate intake of food). Review of Resident R163's care plan, revised August 05, 2025, revealed the resident is at risk for falls related to impaired mobility, impulsive behavior, and poor safety awareness. Interventions included bilateral floor mat to be implemented for safety. Observation on June 23, 2026, at 10:43 a.m., revealed Resident R163 was lying in bed and did not have left side floor mat next to the bed. Follow-up observation on June 24, 2026 at 9:25 a.m. revealed Resident R163 was lying in bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and staff interview it was determined that the facility failed to timely assess nutrition status to maintain acceptable parameters of nutritional status for one of eight residents reviewed (R94). Findings Include:Review of Resident R94's Minimum Data Set (MDS -federally mandated resident assessment and care screening) dated May 11, 2026, revealed the resident was admitted to the facility in July 2025 and has diagnoses of hypernatremia (elevated sodium level in the blood), hyperlipidemia (elevated levels of cholesterol and or triglycerides in the blood), dementia (a progressive disorder affecting memory, thinking and the ability to perform daily activities), and malnutrition (inadequate nutritional status resulting from insufficient intake or utilization of nutrients).Further review of Resident R94's MDS dated [DATE], revealed the resident has a Brief Interview for Mental Status (BIMS) score of 0, indicating severe cognitive impairment, and is dependent on staff for all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and interview with staff, it was determined the facility failed to ensure pain assessment was completed prior to administration of PRN (as needed) pain medication for one of two residents reviewed for pain management (Resident 134).Findings include:Review of Resident R134's clinical record revealed the resident was admitted to the facility on [DATE], with a diagnosis of benign neoplasm of pituitary gland (noncancerous tumors on pituitary gland that may cause hormonal/vision problems), hypertension (high blood pressure), and chronic pain syndrome. Review of Resident R134's physician order, dated May 12, 2026, revealed an order for Hydromorphone (opioid medication) 2 milligram tablet- give 3 tablets by mouth every 12 hours as needed for pain for 30 days. Review of Resident R134's Medication Administration Record (MAR) for the month of June revealed the resident received PRN Hydromorphone on the following dates:-June 1, 2026-June 3, 2026-June 4, 2026-June 6, 2026-June 7,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure medications were stored according to required temperature ranges.Findings Include:Review of facility documentation Medication Room Temperature Log states, temperatures are to remain between 36-46 degrees.Observations on June 23, 2026, at 10:30 am, with Nurse Manager, Employee E10, of Wing B Medication Room Refrigerator (located behind the Nurses Station) revealed ten out of thirty-one days in the month of May 2026, May 3, May 4, May 5, May 10, May 11, May 16, May 17, May 29, May 30, and May 31, the refrigerator temperatures were not documented. Observations on June 24, 2026, at 10:30 am, with Nurse Manager, Employee E11, of Wing C Medication Room Refrigerator revealed three out of twenty-four days in June 2026, June 10, June 12, and June 23, the refrigerator temperature was documented below the acceptable range of 36-46 degrees.Interview on June 24, 2026, at 1:47 p.m., Nursing Home Administrator, Employee E1, confirmed that the facility failed to notify maintenance of the temperature variance and failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility policies and facility documentation and interviews with residents and staff, it was determined that the facility failed to ensure that two of five residents reviewed were free from abuse.(Resident R1 and Resident R2). Findings include: Review of a facility policy titled, Abuse Prohibition revised November 14, 2025, revealed that the policy is that Centers prohibit abuse, mistreatment, neglect, misappropriation of resident/patient (hereinafter patient) property, and exploitation for all patients. And the purpose is, to ensure that Center staff are doing all that is within their control to prevent occurrences of abuse, mistreatment, neglect, exploitation, involuntary seclusion, injuries of unknown source, and misappropriation of property for all patients. Review of the clinical record for Resident R3 revealed that the resident had been admitted to the facility on [DATE], with diagnoses including bipolar disorder (also known as manic depressive illness or manic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of clinical records and interview with staff it was determined that the facility failed to accurately document medical diagnosis for one of three residents reviewed (Resident R2).Findings Include:Review of facility policy, Medication Monitoring dated January 2024, stated Medication Regimen Review (MRR) or Drug Regimen Review is a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication. The MRR includes review of medical record in order to prevent, identify, report and resolve medication-related problems, medication errors, or other irregularities, their family, and /or resident representative.Review of Resident R2's clinical record revealed Resident R2 was admitted to the facility on [DATE], with diagnosis of Essential tremor, Major depressive disorder.Review of clinical records revealed Resident R2's physician order, dated January 2, 2024, Depakote Oral Tablet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews with facility staff, the facility failed to ensure that a safety device was properly function and monitor for one of one resident (Resident R2).Findings include:Review of Resident R2's clinical records dated August 3, 2025, revealed that the resident was admitted to the facility on [DATE], with a BIMS (Brief Interview of Mental Status) score of 12, indicating the resident had moderate cognitive impairment. Review of Resident R2's care plan, date-initiated January 27, 2025, revealed that the resident was at risk for elopement related to impaired cognition. Continued review of the resident's care plan revealed interventions including resident to wear a wander guard (devise placed on resident's wrist or ankle which activates a door locking mechanism), date-initiated May 27, 2025. Review of Resident R2's elopement evaluation dated July 25, 2025, revealed a score of three, indicating that the resident was at risk for elopement. Further review of Residents R2's elopement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 47 citations
- Potential for harm · Dcited before2025-12-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, it was determined that the facility failed to ensure that a resident was treated with respected during a group meeting for one of four residents reviewed (Resident 35). Findings include:On September 16, 2025, at 1:30 p.m., a resident council meeting was held with seven alert and oriented residents (R93, R78, R129, R35, R149, R52, and R13). At 1:57 p.m., during the meeting, Licensed Nurse Employee E8 entered and stated, Excuse me, I need to give Resident R35 medication. Employee E8 then proceeded to administer three pills in a medication cup along with a cup of water. The nurse left the room immediately after. Resident R35, appeared uncomfortable and unprepared to take his medication in front of peers.At 2:06 p.m., following the meeting, Resident R35 was interviewed privately regarding the incident. Resident R35 reported: It made me feel uncomfortable. I was surprised when the nurse came in to give me meds-it caught me off guard.At 2:30 p.m., a meeting was conducted with the Administrator, Employee E1 and Director of Nursing, Employee E2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, review of facility documentation, review of clinical records, and staff interviews it was determined that the facility failed to conduct a complete and thorough investigation related to a resident fall for one of four residents reviewed (Resident R174). Findings Include: Review of facility policy Abuse Prohibition revised October 24, 2022, revealed the facility will implement an abuse prohibition program which would include investigation of incidents and accidents. Review of Resident R174's quarterly Minimum Data Set (MDS - federally mandated resident assessment and care screening) dated April 1, 2025, revealed the resident had a Brief Interview for Mental Status (BIMS -a structured interview to assess cognitive function and orientation) score of 14 (intact cognitive response). Further review of Resident R174's the MDS revealed the resident had diagnoses of muscle weakness, osteoarthritis (joint pain and stiffness), mild cognitive impairment, and polyneuropathy (condition characterized by damage to multiple peripheral nerves, leading to symptoms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, and staff interview, it was determined that the facility failed to ensure that the residents and/or their representative received written notice notifying them of the transfer and the reason for the move in writing and in the language and manner they understand for two residents reviewed for hospitalizations (Resident R171 and R3). Findings include:Review of Resident R171's medical records revealed that on July 21, 2025, the resident was admitted to the hospital for tachycardia (irregular heartbeat). Continued review failed to reveal documentation of a written notification to the residents or resident's representative notifying them of the transfer and the reasons for the move in writing. Interview with the facility administrator on September 18, 2025, at 12:35 p.m. confirmed this finding. Review of Resident R3's clinical record revealed that Resident R3 was transferred to the hospital on February 17, 2025, for influenza. Continued review revealed that the resident was transferred to the hospital on April 18, 2025, for lower extremity weakness.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of clinical records, observations, and staff and resident interviews it was determined that the facility failed to develop comprehensive care plan for three of 33 residents reviewed (Resident R26, R102, and R61).Findings Include:Review of facility policy Person-Centered Care Plan revised September 15, 2025, revealed the facility will develop and implement person-centered care plan for each resident with measurable objectives to meet a resident's medical, nursing, mental, and psychosocial needs. The care plan must be customized to each individual patient's preferences and needs.Review of Resident R26's comprehensive Minimum Data Set (MDS - federally mandated resident assessment and care screening) dated August 2, 2025, revealed a Brief Interview for Mental Status (BIMS - a structured interview to assess cognitive function and orientation) was not assessed because the resident is rarely/never understood. A staff assessment of mental status was conducted which revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical records review and staff interviews, it was determined that the facility failed to follow physician orders to place hearing aids in the residents ears each morning and remove them at bedtime for one of one resident reviewed for vision and hearing (Resident R7). Findings include:Review of physician orders dated September 7, 2025, revealed staff must place hearing aids in bilateral ears in the morning and remove at bedtime. Observations conducted on September 15, 2025, at 12:30 p.m., during screening, Resident R7 could not hear the surveyor and was observed without hearing aids. Observations on September 16, 2025, at 9:44 a.m. and 1:00 p.m., revealed resident R7 did not have the hearing aids in place. Observations on September 17, 2025, at 9:30 a.m. revealed the resident hearing aids on. Follow-up observations on September 17, 2025, at 2:20 p.m. again revealed the resident without hearing aids. Interview and observations conducted on September 17, 2025, at 2:30 p.m. with Nurse Manager, Employee E10, confirmed that Resident R7 did not have hearing aids in place.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, review of clinical records, observations, and staff interviews it was determined that the facility failed to provide appropriate assistance/supervision for one of four residents reviewed for falls (Resident R174).Findings Include:Review of van driver, Employee E6, personnel file revealed the employee was hired as the facility van driver effective November 4, 2024. Review of van driver, Employee E6, job description for Positions that Involve Transporting Customers/Clients revealed the employee is responsible for assisting residents when boarding and disembarking the vehicle. The employee will operate the vehicle in a safe manner when transporting residents.Review of van driver, Employee E6, personnel file revealed a Vehicle Safety Competency dated November 15, 2024.Review of facility documentation Vehicle Safety Competency revised November 2018 revealed a competency checklist/instruction for operation of wheelchair van lift. Per the Vehicle Safety Competency the van should be placed in park with emergency brake on and wheelchair secured…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of clinical records, and staff interviews it was determined that the facility failed to monitor and modify interventions consistent with the resident's assessed needs to maintain acceptable parameters of nutritional status for one of five residents reviewed (Resident R142).Findings Include: Review of facility policy Weights and Heights dated July 15, 2025, revealed the facility will ensure all patients maintain acceptable parameters of nutrition status. Review of Resident R142's quarterly Minimum Data Set (MDS - federally mandated resident assessment and care screening) dated July 21, 2025, revealed the resident was admitted to the facility on [DATE], had diagnoses of diabetes mellitus (metabolic disorder that results in elevated blood sugar levels), hypokalemia (low potassium blood levels) gastroesophageal reflux disease (GERD - when stomach acid flows back into the esophagus) and dysphagia (difficulty swallowing).Continued review of Resident R142's MDS revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, clinical record review, and review of facility policy, it was determined that the facility failed to ensure that a resident was provided with dialysis clamps for one of one resident reviewed receiving hemodialysis. (Residents 15).Findings include:Facility policy titled Dialysis: Hemodialysis (HD) - external catheter valuation and maintenance, last date revised December 16, 2024, stated under 2. Maintain two smooth edged clamps with the patient at all times. 2.1 Smooth edged clamps must be placed at the bedside at time of admission. 2.2 Smooth edged clamps are to be attend to the patient's clothing during transport to and from dialysis facility or for any appointment(s) outside the nursing center. 2.3 If patient is mobile throughout the Center, smooth edged clamps must be attached to the patient's clothing at all times.Review of Resident R15's clinical record indicated an admission date of June 15, 2025, with diagnosis of end stage renal disease, and anima in chronic kidney disease. Review of July 2025 physician orders revealed an order dated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility policy and interviews with staff and residents, it was determined that the facility failed to ensure complete documentation of Medication Administration Records for two of 10 residents records reviewed (Resident R1 and R4).Review of Facility policy titled Medication Administration: General Guidelines dated January 2025 revealed The individual who administers the medication dose, records the administration on the resident's MAR (Medication Administration Record) immediately following the medication being given. In no case should the individual who administered the medication report off-duty without first recording the administration of any medication. Further review of policy revealed When PRN medication are administered, the following documentation is provided: a. date and time of administration, dose, route of administration (if other than oral), and, if applicable, the injection site. b. complaints or symptoms for which the medication was given, c.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-04 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews with residents and staff, observations of the laundry department and linen storage areas throughout the nursing units, it was determined that the facility failed to provide sufficient supplies of linen for the bathing and toileting care needs for 12 of 12 residents reviewed. (Residents R1, R2, R3, R4, R5, R6, R7, R8, R9, R10, R11 and R12). Findings include: Observations of the laundry department storage area with the director of laundry services, Employee E5, at 11:30 a.m., on June 4, 2025 revealed that there was no PAR (periodic automatic replacement) of wash clothes. Additional observations of the laundry inventory throughout the facility, revealed that there were no wash clothes in stock. Observations on the nursing units revealed that wash clothes were in low supply. There were not enough wash clothes for toileting care and bathing needs of the residents. Nursing staff, Employees: E6, E7, E8, E9, E10, E11 reported during interviews on June 4, 2025, that they frequently run out of wash clothes on a daily basis, over the past three months. The staff reported…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-04 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews with staff and residents and observations of the resident care equipment, it was determined that essential equipment for the mechanical preparation of ice throughout the facility was not being maintained in a safe operating condition. Findings include: Interview with the administrator, Employee E1, at 10:30 a.m., on June 4, 2025 revealed that the facility had two ice machines to service the nursing units and dietary department. The administrator also reported having to order bags of ice from an outside vender, because the the one ice machine that was in need of repairs could not keep up with the demand for ice form the nursing units for the residents. Interview with the maintenance director, Employee E4, at 11:00 a.m., on June 4, 2025 revealed that there was one ice machine that was inoperable at this time and the other ice machine was in need of repairs: (consistency of ice output, unit power issues and temperature issues), since May 20, 2025. Interviews on June 4, 2025, with alert and oriented residents: (R1,R2, R3, R4, R5, R6, R8, R9, R10, R11 and R12)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record reviews, interviews with staff, reviews of hospital records and facility policies and procedures, it was determined that the facility failed to permit one of three residents reviewed to return to the facility after hospitalization. (Resident R1) Findings include: Review of the undated policy titled Bed-Hold revealed that when a resident/patient is transferred out of the service location to a hospital or on therapeutic leave, the designee will provide the resident and his/her representative, if applicable with the written Bed Hold Policy& Authorization form regardless or the payer. If the resident representative is not present to receive the notice upon transfer, the notice is delivered via e-mail, fax or hard copy via email. Review of the undated policy titled, Discharge and Transfer revealed that for unplanned acute care transfers for the patient must be permitted to return to the Center. For unplanned, acute transfers for the center to initiate discharge while the patient is in the hospital following transfer, the Center must have evidence that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the review of clinical records, facility policies, and interview with staff, it was determined that the facility failed to develop and implement an effective discharge planning process that focuses on the resident's discharge goals, the preparation of residents to be active partners and effectively transition them to post-discharge care, and the reduction of factors leading to preventable readmissions. Facility failed to update a resident's comprehensive care plan and discharge plan, as appropriate for one of three residents reviewed (Resident R1) Findings Include: Review of facility policy Discharge and Transfer: dated November 15, 2022 revealed that The Center must develop and implement an effective discharge planning process that focuses on the patient ' s/resident ' s (hereinafter patient) discharge goals, preparation of patients to be active partners and effectively transition them to post-discharge care, and the reduction of factors leading to preventable re-admissions. The Center ' s discharge planning process must be consistent with the patient ' s discharge rights.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-18 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility provided documentation and interview with staff, it was determined that the facility did not provide requested evidence of yearly performance evaluations for three out of five nurse aides reviewed (Employee E20, E21, and E22) Findings include: On Wednesday, December 18th, 2024 at 9:58 AM, an email was sent to facility's director of nursing, employee E1 requesting evidence of yearly performance reviews for nurse aides. Another verbal request for yearly performance evaluations was made to E1 on Wednesday, December 18th, 2024 at 1:20 PM. Facility was unable to provide evidence for yearly performance evaluations for nurse aides - E20, E21, E22; findings confirmed with facility's administrator and director of nursing. 28 Pa Code 211.12(d)(1) Nursing services 28 Pa Code 211.12(d)(5) Nursing services
- Potential for harm · E2024-12-18 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, review of posted daily nurse staffing data, and staff interviews, it was determined that the facility did not ensure that nursing staffing information was posted on a prominent place readily accessible to residents on two out of two resident floors (First and Second floors) Findings include: Observations on Sunday, December 15, 2024 at 10:00 am revealed the facility did not post the nurse staffing data daily on the first and second floor that was readily accessible to residents in a clear and readable format. Further observations revealed that an assignment sheet was posted in facility's lobby area; which excluded facility name, total number and actual hours worked by registered nurses, licensed practical nurses and nurse aides and resident census. These findings were reviewed and confirmed with facility's administrator and supervisor, employee E5, on Wednesday, December 18th, 2024 at 2:00 PM. 28 Pa Code 201.14(a) Responsibility of licensee 28 Pa Code 211.12(d)(1) Nursing services
- Potential for harm · E2024-12-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews with staff, and review of facility policy, it was determined that the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards for food service safety related to labeling and dating of food items and food wrapped or in covered containers Findings include: Review of facility policy titled Food Storage: Cold Foods Revised in September 2017. Revealed all food will be stored wrapped or in covered, labeled, and dated, and arranged in a manner to prevent cross contamination. A tour of the main kitchen was conducted with the supervisor cook, Employee E12, on December 15, 2024, at 9:33 a.m. revealed the following: Observation in the dry storage room revealed cans of food and fresh bread not having labeled and dated. Observation in the walk-in refrigerator revealed food not having plastic wrap or covered and labeled with a date on pizza that will be serving for dinner. Observation a pie dessert plated without covers or plastic wrap and labeled and dated on the cookie trays. Further observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-18 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and interview with staff, it was determined that the facility did not ensure the residents record was complete and accurate related to diagnosis and pharmacy review for two of 39 residents reviewed (Resident R98 and R 40). Findings include: Review of clinical documentation for resident R98 revealed that she was admitted to the facility on [DATE], and had diagnoses on record including, but not limited to, gastrostomy status (a surgical opening made through the abdominal wall and into the stomach, allowing for nutrition and medication to be administered through a tube), Alzheimer's disease, dysphagia, and gastric ulcer. Review of the resident's current and discontinued physician orders revealed no orders for enteral feeds or for care of a gastrostomy site. Observation of resident R98 on December 15, 2024, at 12:45 pm revealed the resident to be lying in bed, positioned on her left side, facing the door. There was no enteral feed equipment in the resident's room, and no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-18 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with staff, it was determined that the facility failed to provide a safe, functional, sanitary and comfortable environment for residents, staff and the public, for four of four nursing units observed (A-Wing, B-Wing, C-Wing and D-Wing nursing units). Findings include: Observation on December 15, 2024, at 12:28 p.m. revealed that in room [ROOM NUMBER] on the D-Wing nursing unit, the wall trim behind the resident's bed was falling off from the wall. Continued observation on December 15, 2024, at 12:37 p.m. revealed that in room [ROOM NUMBER]A on the D-Wing nursing unit, the wallpaper behind the resident's bed was peeling away from the wall. Continued observation on December 15, 2024, at 1:20 p.m. revealed that in room [ROOM NUMBER]A on the C-Wing nursing unit, the wallpaper behind the resident's bed was peeling away from the wall. Interview with Employee E6, licensed nurse, confirmed that the wallpaper was peeling away in the residents' rooms. Observation on December 15, 2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-18 · tag F0924 — patternPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with staff, it was determined that the facility failed to ensure that corridors had firmly secured handrails on three of four nursing units observed (B-Wing, C-Wing and D-Wing nursing units). Findings include: Observations of the D-Wing nursing unit on December 15, 2024, at 12:42 p.m. revealed the following: The handrail between resident rooms [ROOM NUMBERS] was missing, with tape covering the broken brackets for the handrail; The handrail between resident room [ROOM NUMBER] and the fire door was missing, with tape covering the broken brackets for the handrail; The handrail next to the center stairwell door was broken; The handrail between the center stairwell door and the soiled linen room was missing. Observations of the C-Wing nursing unit on December 15, 2024, at 12:48 p.m. revealed the following: The end cover on the handrail next to the clean linen room was missing, exposing the rough and sharp edge of the plastic and metal; The handrail between resident room [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews and interviews with staff, it was determined that the facility failed to accurately complete MDS assessments for two of 39 residents reviewed (Residents R187 and R96). Findings include: Review of Resident R96's Quarterly MDS (Minimum Data Set - a mandatory periodic resident assessment tool) dated October 22, 2024, revealed that the resident was admitted to the facility on [DATE], with diagnoses including cerebrovascular disease (damage to the brain from interruption of its blood supply) and hemiplegia (paralysis). Continued review revealed that Resident R96 used physical restraints daily (physical restraints are any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body). Review of physician orders and care plans for Resident R96 revealed no indication that the resident used or required physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, review of facility documents and staff interviews, it was determined that the facility failed to revise the care plan for Feeding-Related Care, for one of 36 residents reviewed (Resident R124). Findings include: Review of Resident R124's clinical record revealed that the Resident was admitted in the facility on April 07, 2021. R124's diagnoses included Dementia (Dementia is a set of symptoms that can be caused by a number of diseases which over time destroy nerve cells and damage the brain, typically leading to deterioration in cognitive function, the ability to process thought, beyond what might be expected from the usual consequences of biological aging), Severe Protein-Calorie Malnutrition (a condition that occurs when a person doesn't get enough protein, calories, and other nutrients from their food), Adult Failure to Thrive (a condition in older adults characterized by unexplained weight loss, poor nutrition, decreased appetite, inactivity, and often accompanied by declining physical and cognitive function), and Muscle Wasting and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observations of residents and interviews with staff, it was determined that the facility failed to implement timely interventions for weight management of one of 36 residents reviewed (R181). Findings include: A review of the clinical record of Resident R181, revealed; admission in the facility on September 9, 2024. Diagnoses of R181 included Gastro-Esophageal Reflux Disease with Esophagitis,(Esophagitis is inflammation of the esophagus. The esophagus is the muscular tube that delivers food from your mouth to your stomach. Esophagitis can cause painful, difficult swallowing and chest pain ), and Abnormal Weight Loss. A review of the resident R181's weight record revealed the following recorded weights: 12/2/2024 07:33 113.4 Lbs Mechanical Lift 11/18/2024 21:07 114.2 Lbs Mechanical Lift 11/1/2024 08:34 113.8 Lbs Mechanical Lift 10/15/2024 13:26 115.2 Lbs Mechanical Lift 10/2/2024 09:56 116.4 Lbs Mechanical Lift 10/1/2024 10:50 115.2 Lbs Mechanical Lift 9/18/2024 13:33 126.4 Lbs Mechanical Lift 9/9/2024 21:03 135.1 Lbs Mechanical Lift Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, review of facility policy and staff interview, it was determined that the facility failed to provide appropriate respiratory care and services for one of 36 residents reviewed (R158). Findings include: Review of Resident R158's clinical record revealed; the resident was initially admitted to the facility on [DATE], and readmitted on [DATE]; diagnosed with Acute and Chronic Respiratory Failure with Hypoxia (a condition where the lungs are unable to adequately exchange oxygen, leading to low blood oxygen levels {hypoxia}, which can occur suddenly {acute} or develop over time {chronic}, causing significant breathing difficulties and potential complications depending on the severity and duration of the issue; essentially, it means the body isn't getting enough oxygen due to impaired lung function, either rapidly or gradually); Chronic Obstructive Pulmonary Disease (COPD- a common lung disease causing restricted airflow and breathing problems, in people with COPD, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-18 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and interview with staff, it was determined that the facility did not ensure the physician notes were accurately completed related to resident assessment and gastrostomy status for one of 39 residents reviewed (Resident R98). Findings include: Review of clinical documentation for resident R98 revealed that she was admitted to the facility on [DATE], with diagnoses including, but not limited to, Alzheimer's disease, dysphagia, and gastric ulcer. Review of physician's notes revealed that on June 29, 2024, July 28, 2024, August 25, 2024, September 22, 2024, October 26, 2024, and November 24, 2024, the attending physician, employee E15, wrote monitor for chronic factors of gastrostomy (a surgical opening made through the abdominal wall and into the stomach, allowing for nutrition and medication to be administered through a tube; receiving nutrition in this was is called enteral feeding) feeding, and noted a diagnosis of gastrostomy status. Review of the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-18 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, and staff interviews, it was determined that the facility failed to ensure that residents were free from unnecessary medications for one out of five residents sampled. (R 150). Findings include: Resident R150 was admitted to the facility on [DATE], Bipolar Disorder, (people with Bipolar Disorder often experience periods of extremely up, elated, irritable, or energized behavior; known as manic episodes; and very down, sad, indifferent, or hopeless periods; known as depressive episodes), Post-Traumatic Stress Disorder (a psychiatric disorder that may occur in people who have experienced or witnessed a traumatic event, series of events or set of circumstances; an individual may experience this as emotionally or physically harmful or life-threatening and may affect mental, physical, social, and/or spiritual well-being), Attention-Deficit Hyperactivity Disorder (ADHD) {Symptoms of ADHD include inattention [not being able to keep focus], hyperactivity (excess movement that is not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility policies, review of facility documentation, clinical record review and interviews with staff, it was determined that the facility failed to maintain an effective infection control program related to Transmission Based Precautions for one of 36 residents reviewed (Resident R49). Findings include: Review of facility policy, Infection Control Policies and Procedures, Enhanced Barrier Precautions revised in December 2024, revealed that Enhanced Barrier Precautions are infection control Intervention designed to reduce the transmission of novel or Multi-Drug Resistant Organisms. The policy stated to employ targeted personal protective equipment (PPE) use during high contact patient/resident activities. It also specified that Multi-Drug Resistant Organisms (MDROs) are bacteria and other microorganisms that have developed resistance to one or more classes of antimicrobial drugs. The policy continued that ESBL-producing Enterobacterales are included in MDROs. (An ESBL infection is caused by bacteria that produce extended-spectrum beta-lactamase…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-18 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with staff, it was determined that the facility failed to ensure that call bell systems functioned properly for one of four nursing units observed (C-Wing nursing unit). Findings include: Observation on December 15, 2024, at 1:17 p.m. revealed that the call bell system was activated on the C-Wing nursing unit. The beeping of the alarm could be heard, however, no lights above any of the residents' rooms were illuminated. Observation of the call bell control panel at the C-Wing nurses station revealed that no lights were illuminated that would indicate which room activated their call bell. Employee E6, licensed nurse, stated that she could hear the call bell, however, she was unable to determine which room had activated their call bell. Employee E6, licensed nurse, walked up and down the halls looking for any indications of call bell activation, but was unable to see any. Employee E6, licensed nurse, then proceeded to go room by room on the C-wing nursing unit in attempts to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-03 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of a meal tray test results, review of facility policy and interviews with resident and staff, it was determined that the facility failed to serve foods that were palatable and at proper temperatures for one of eight nursing floors reviewed. (Unit D) Findings include: Review facility document date revised on September 2017 Food Preparation revealed that all food will be held at appropriate temperatures, greater than 135-degree Fahrenheit or as state regulation requires) for hot holding, and less than 41-degree Fahrenheit for cold food holding. Interview with Resident R1 on October 3, 2024, at 10:00 a.m. the resident stated that the hot food is cold always when brought to his room. The food taste bad most of the times and it's hard to eat it. Interview with Resident R2 on October 3, 2024, at 10:00 a.m. the resident stated that the hot food was not served hot bad quality that he got sick from it. He stated he reported this to staff but did not change anything. A test tray on the Unit D nursing unit was performed on October 3, 2024, at 12:45 a.m. with the Dietary staff,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-03 · tag F0924 — isolatedPut firmly secured handrails on each side of hallways.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews with staff, it was determined that the facility failed to equip corridors with safe handrails on each side, for one of four nursing units observed (Second floor nursing D unit). Findings include: Observation of the Second Floor Nursing Unit D on October 3, 2024, at 11:45 p.m. revealed the following: The handrail by room [ROOM NUMBER]-unit D was broken and hanging off. The handrail by room rooms 215-unit D was missing. Interview on October 3, 2024, at approximately 11:48 a.m. with second floor unit manger licensed practical nurse, Employee E4, revealed that the handrails were not secured. Interview on October 3, 2024, at 1:45 p.m. the Nursing Home Administrator reported that facility will be sending the working order for handrails. 28 Pa Code 201.14(a) Responsibility of licensee
- Potential for harm · Dcited before2024-08-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the review of clinical records, interview with staff and resident, it was determined that the facility failed to provide care and services as ordered by the physician for one of three residents reviewed (Resident R2). Findings Include: During interview with Resident R2 on August 12, 2024, at 10:00 a.m. the resident stated that he should be getting ACE wraps to his lower extremity for swelling. Resident stated he was seen by the physician and recommended he wear compression stockings for lower extremity. Resident stated compression stocking was uncomfortable for him so the physician stated he should wear ACE wraps. Resident stated staff did not assist him for putting the ACE wraps on. Observation of the Resident R2 on August 12, 2024, at 10:00 a.m. revealed that the resident was not wearing ACE wraps or compression stockings to the lower extremity. Observation of the resident's room revealed that there was ACE wraps in his bed side drawer. However, there was no compression stocking available in his room. Review of physician's orders for Resident R2 revealed that an order was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-12 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of a meal tray test results, review of facility policy and interviews with resident and staff, it was determined that the facility failed to serve foods that were palatable and at proper temperatures for one of eight nursing floors reviewed. (Unit A) Findings include: Review of an undated facility document Resident Tray Assessment Report, revealed that the standard temperature for food items as below: Soup and Hot beverages- greater than or equal to 150-degree Fahrenheit- 3 points; 145-149 degree Fahrenheit -2 points, 140-144 degree Fahrenheit-1 point less than 140 degree Fahrenheit -0 points. Hot Entrees, starch and vegetables- greater than or equal to 130-degree Fahrenheit 3 points; 125-129 degree Fahrenheit -2 points, 120-124 degree Fahrenheit -1 point less than 120 degree Fahrenheit -0 points. All cold food- less than 45 Fahrenheit -3 points, 48-50 degree Fahrenheit -2 points, 51-54 degree Fahrenheit -1 point, greater than 55 degree Fahrenheit- 0 points. Qualitative Assessment: Correct 1 point, Unacceptable -0 point. Fully acceptable-2 point, Need improvement- 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-12 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and resident and staff interview, it was determined that the facility failed to schedule an appointment for outside services in a timely manner for one of 3 residents reviewed (Resident R3). Findings include: During an interview on August 12, 2024, at 10:30 a.m. Resident R3 stated he needed to see an outside provider for his shoulder pain. He stated he was suffering from excruciating pain to the shoulder which he rated at 10/10. He stated he was regularly receiving cortisone shots from an outside provider prior to his admission. Since his admission, he was not seen by an outside provider for an appointment. Resident stated he understand the provider he used to go was far from the facility, however he wanted to see any provider that can treat his shoulder pain and give injection which was effective for him in the community. Resident R3's clinical record revealed an admission date of February 14, 2024, with diagnoses that included muscle weakness, osteoarthritis, pain right upper arm and pain and left upper arm. Review of hospital record for Resident R3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of select facility policy and procedures, observations, and resident and staff interviews, it was determined that the facility failed to ensure that residents could make choices about aspects of their lives that were significant to them, such as smoking and outdoor fresh air times were provided and or honored consistent with interests of the residents for four of six residents reviewed (Resident R1, R2, R3 and R4). Findings include: Review of facility policy Resident Rights Under Federal Law revealed that On admission each residents will be informed orally and in writing of his/her Resident Rights. Purpose: -To incorporate the residents goals, preference, and choices into care -To promote rights of the residents. Self Determination. The resident has the right to and the facility must promote and facilitate resident self-determination through support of resident choice, including but not limited to: 6.1. The resident has a right to choose activities, schedules (including sleeping and waking times), health care and providers of health care services consistent with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility documentation, interview with staff and residents, it was revealed that the facility failed to ensure a safe, clean and homelike environment for resident for one of four nursing units reviewed, A nursing unit. Findings Include: During an initial tour of the facility on June 12, 2024, Resident R5, requested surveyor to come to his friend's room, A 115 to look at his bathroom. Observation inside resident's bathroom revealed that the ceiling tiles were removed and there was a hole to the ceiling, some of the ceiling tiles had brown colored discoloration. Interview with Resident R5, on June 12, 2024, at 10:00 stated his friend's bathroom had a leak from bathroom from the above floor, it was leaking for almost a month. Facility did not fix it, there was dirty water from the above floor toilet. Further observation of the resident's room A115 with Maintenance Director revealed that the ceiling tiles were closed, but there was still brown colored discoloration on the ceiling tiles. Maintenance Director stated the toilet on the second floor was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of clinical records, facility policies, and interview with staff, it was determined that the facility failed to develop and implement an effective discharge planning process that focuses on the resident's discharge goals, the preparation of residents to be active partners and effectively transition them to post-discharge care, and the reduction of factors leading to preventable readmissions. Facility failed to update a resident's comprehensive care plan and discharge plan, as appropriate, in response to information received from referrals to local contact agencies or other appropriate entities for one of one residents reviewed for discharge planning process. (Resident R5) Findings Include: Review of facility policy Discharge Planning Process: dated November 15, 2022 revealed that The Center must develop and implement an effective discharge planning process that focuses on the patient ' s/resident ' s (hereinafter patient) discharge goals, preparation of patients to be active partners and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the review of clinical records, interview with resident and staff, it was determined that the facility failed to administer the medications as ordered by the physician for One of One resident reviewed. (Resident R1). Findings Include: Review of facility policy General Dose Preparation and Medication Administration, revealed that Prior to administration of medication, Facility staff should take all measures required by Facility policy and Applicable Law, including, but not limited to the following: 4.1 Facility staff should: 4.1.1 Verify each time a medication is administered that it is the correct medication, at the correct dose, at the correct route, at the correct rate, at the correct time, for the correct resident, as set forth in facility's medication administration schedule. During medication administration, Facility staff should take all measures required by Facility policy and Applicable Law, including, but not limited to the following: Administer medications within timeframes specified by Facility policy or manufacturer's information. Interview with Resident R1 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records and facility provided documentation, and interview with staff, it was determined that the facility failed to provide the required advanced notice, through a Notice of Medicare Non-Coverage (CMS 10123), regarding termination of Medicare services for one of four residents reviewed. (Resident R2) Findings Include: Review of Resident R2's clinical record revealed the resident was given two Notices of Medicare Coverage (NOMNC) cms-10123 during the month of May. Continued review of the resident's clinical record revealed the resident was given a Notice of Medicare Non-Coverage (NOMNC) cms-10123 on May 13, 2024 at 8:30 a.m. with a last day of coverage listed as the same day May 13, 2024. Resident R2 and his representative did not receive appropriate notice to appeal the denial on Medicare services. On May 31, 2024 at 1:15 p.m. the MDS Coordinator, Employee E5 confirmed the notice was not given timely. Employe E5 stated that managed care Notice of Medicare Coverage (NOMNC) occurs by outside company. The company sent the Notice of Medicare Coverage (NOMNC)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, review of clinical record, and interviews with residents and staff, it was determined the facility failed to ensure the environment was free of potential accidents and hazards related to medication administration for one of seven residents reviewed. (Resident R1) Findings Include: Review of the facility policy titled, General Dose Preparation and Medication Administration with a revision date on January 1, 2022 states under dose preparation 3.10 Facility staff should not leave medications or chemicals unattended. Under medication administration, 5.10 Observe the resident's consumption of the medication(s). Review of Resident R1's clinical record revealed the resident was admitted to the facility March 20, 2024 with diagnoses of Chronic Congestive Heart Failure, Acute and Chronic Respiratory Failure with Hypoxia, Asthma , Hypertension, Muscle Weakness, Anxiety and Spinal Stenosis. While taking a tour of the of the first-floor unit on May 31, 2024 the surveyor entered Resident R1's room. The resident had her daughter in with her at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documents, clinical record reviews, and interviews with facility staff, it was determined that the facility failed to ensure the timely delivery of cancer medication from pharmacy for one of six resident records reviewed. (Resident R3) Findings include: Review of Resident R3's clinical record revealed that the resident was admitted to the facility on [DATE]. The admitting diagnoses included chronic obstructive pulmonary disease (COPD-progressive lung disease characterized by symptoms such as shortness of breath, coughing, and sputum production), hypertension (high blood pressure), diabetes (a disease in which the body does not produce enough insulin resulting in high blood sugar levels), malignant neoplasm of the prostate (cancer of the prostate gland), anemia (reduced ability of the blood to carry oxygen) and urinary tract infection. Additional review of the clinical record revealed that a physician order was obtained on April 6, 2024 for Abiraterone Acetate (Zytiga) 250 milligrams…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-10 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, and the review of clinical records, it was determined that the facility failed to ensure that residents were informed of the discontinuation of a medication for one out of four residents reviewed (Resident R3). Findings include: Review of the April 2024 physician orders for Resident R3 included the following diagnosis: anxiety (a feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome); bipolar (a mental illness that causes mood episodes that range from extremely high to extremely low); heart failure (a long-term condition that affects your heart's ability to pump blood well); chronic kidney disease (a gradual loss of kidney function occurs over a period of time); asthma (a chronic lung disease); and cerebral infarction (a stroke). Review of the Resident R3's March 2024 physician orders included a physician's order dated March 7, 2024 for the resident to be administered 1-0.5 milligram tablet of the medication, Lorazepam (brand name, Ativan), by mouth every 8 hours for the treatment of anxiety and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-10 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and the review of clinical records, it was determined that the facility failed to ensure that behavioral health care services were attained for two out of four residents reviewed (Resident R1 and Resident R2). Findings include: Review of the April 2024 physician orders for Resident R1 indicated that the resident was admitted on [DATE] from the hospital after receiving treatment for injuries that he sustained after falling out of a 2nd floor window at his home. The resident's admission diagnosis included the following: aphasia (a comprehension and communication, reading, speaking, or writing disorder resulting from damage or injury to the specific area in the brain); difficulty in walking, intellectual disabilities, hearing loss, in addition a dislocated left elbow and a left wrist fracture that he sustained after a fall while at home. Review of the resident's admission Minimum Data Set Assessment (MDS-a periodic assessment of a resident's needs) dated March 28, 2024, revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, and review of clinical records, it was determined that the facility failed to ensure the timely delivery of an anti-anxiety medication for one out of four residents reviewed (Resident R3). Findings include: Review of Resident R3's April 2024 physician orders revealed the diagnoses of anxiety (a feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome); and bipolar (a mental illness that causes mood episodes that range from extremely high to extremely low); Continued review of April 2024 physician orders indicated an ordered with a start date of April 2, 2024 at 6:00 p.m. for the resident to be administered 1-0.5 milligram tablet of the medication Ativan, by mouth every 8 hours for the treatment of anxiety. The times of administration that were listed in the physician's order were: 12:00 a.m., 6:00 a.m., 12:00 p.m. and 6:00 p.m. Review of nursing notes dated April 2, 2024; April 3, 2024 and and April 4, 2024, indicated that although the medication was re-ordered by the physician for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, ombudsman communications, clinical records and interview with resident, ombudsman and staff, it was determined that the facility failed to put forth sufficient efforts to promptly resolve resident complaints/grievances reported by ombudsman for one of three residents reviewed. (Resident R1) Findings include: Interview with Resident R1 on March 26, 2024, at 10:30 a.m. stated facility stole his wheelchair while he was sleeping. He stated facility did not provide him a wheelchair after removing his motorized wheelchair. He also stated he could not move around, and he could not go to the bathroom with manual wheelchair which caused him to have urine infection. He stated his urine was cloudy. Review of an ombudsman email communication sent to the administrator dated March 20, 2024, at 1:45 p.m. indicated I'm here speaking to [Resident R1] and he is stating his motorized wheelchair was removed from his room while he was sleeping. [ResidentR1]was not given a reason for the removal of his chair. Can you please tell me why the chair was taken? Also,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of facility policy, clinical records, interviews with resident and staff, it was determined that the facility failed to provide care and services as outlines by the comprehensive care plan met the professional standards of quality related to the appropriate use of electric wheelchair by Resident R1 who had a history of dangerously using electric wheelchair and placing staff and residents at risk for injuries for one of three residents reviewed. (Resident R1) Findings Include: Review of facility policy, Motorized Mobility Devices: use, dated August 7, 2023, revealed that, In accordance with the Americans with Disabilities Act, Title II, Part 35, Nondiscrimination on the Basis of Disability in State and Local Government Services, Use of other power-driven mobility devices: A public entity shall make reasonable modifications in its policies, practices, or procedures to permit the use of other power-driven mobility devices by individuals with mobility disabilities, unless the public entity can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of clinical records, observations, and staff and resident interviews, it was determined that the facility failed to maintain resident dignity for two of five residents reviewed (Resident R2 and R4). Findings Include: Review of facility policy Resident Rights, effective November 2016, revealed the resident has a right to a dignified existence inside the facility. Further review of facility policy revealed the facility must treat each resident with respect and dignity, and care for each resident in a manner, and in an environment, that promotes maintenance, or enhancement, of quality of life, recognizing each resident's individuality. Review of Resident R2's quarterly Minimum Data Set (MDS - federally mandated resident assessment and care screening) dated November 4, 2023, revealed the resident was cognitively intact and was dependent on staff for upper and lower body dressing. Review of Resident R4's comprehensive MDS dated [DATE], revealed the resident was cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of clinical records, and staff and resident interviews, it was determined that the facility failed to ensure that each resident was involved in developing the care plan and making decisions about his or her care for two of five records reviewed (Resident R1 and R3). Findings Include: Review of facility policy Person-Centered Care Plan, revised October 24, 2022, revealed person-centered care means to focus on the resident as the point of control and support the resident in making their own choices and having control over their daily life. The policy states that the resident has the right to participate in the development and implementation of the person-centered care plan. Further review of facility policy revealed that a person-centered care plan must be developed for each resident and, in consultation with the patient, must include preference and potential for future discharge. The facility has the responsibility to assist residents to participate by facilitating the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-18 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of the storage room located on the basement level of the facility and review of facility documents, it was determined that the facility failed to maintain an effective pest control program. Findings include: On January 18, 2024, at 11:00 a.m. an inspection was conducted of the storage room located on the basement level of the facility. The surveyor was accompanied by the maintenance supervisor (employee E3). During the tour mouse droppings were observed in various areas of the storage room. The observations were confirmed by employee E3. Review of the pest control logs dated January 12, 2024, revealed that a service call was made to the facility by the contracted pest control service. There was no documentation in the pest control log that the storage room was inspected or treated for rodent activity Review of the pest control logs dated December 22, 2023, revealed that a service call was made to the facility by the contracted pest control service. There was no documentation in the pest control log that the storage room was inspected or treated for rodent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$17,192 in federal fines across 1 penalty.
- $17,192 — penalty dated 2025-03-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.4 | -0.4 vs chain |
| Health inspection | 2 of 5 | 2.3 | -0.3 vs chain |
| Staffing | 3 of 5 | 2.5 | +0.5 vs chain |
| Quality measures | 2 of 5 | 3.5 | -1.5 vs chain |
The other 183 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 183; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GENESIS OPERATIONS IV LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/01/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GHC HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/31/2011 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | since 12/01/2012 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | since 06/01/2024 |
| KIMMEL, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2009 |
| OMAR, STACY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/09/2025 |
CMS files one row per role, so the 17 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.9M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in PA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395449. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.