No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

York North Skilled Nursing And Rehabilitation Ctr

1770 Barley Road, York, PA 17408 · For profit - Limited Liability company · 161 certified beds · (717) 767-6530 Medicare & Medicaid certified

Call the home — (717) 767-6530 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0603) — cited Jul 2025
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0603), cited Jul 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 33% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1689 Kenneth Rd · (717) 852-7766 · Call to confirm hours
Pharmacy
1000 Town Center Drive · (717) 764-2850 · Call to confirm hours
Grocery
1800 Roosevelt Ave · (717) 767-2649 · Call to confirm hours
Park
2167 Parkton Ln · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased24.6%16.8%15.4%worse
Long-stay residents who lose too much weight5.0%6.2%5.4%typical
Long-stay residents with a catheter left in their bladder2.3%0.7%0.9%worse
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms22.7%10.8%6.5%worse
Long-stay residents who were physically restrained0.8%0.2%0.1%worse
Long-stay residents with falls causing major injury0.4%3.1%3.3%better
Long-stay residents whose ability to walk worsened25.7%17.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.5%20.0%18.9%better
Long-stay residents given the seasonal flu vaccine92.5%93.5%95.3%typical
Long-stay residents with pressure ulcers2.9%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control27.1%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.5%17.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.5%1.4%1.4%typical
Short-stay residents given the seasonal flu vaccine65.3%68.7%79.4%worse
Short-stay residents rehospitalized after admission16.1%22.5%22.6%better
Short-stay residents with an outpatient ER visit7.0%9.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.271.621.67better
Long-stay outpatient ER visits per 1,000 resident days0.751.181.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 153 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.7%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
31.7%U.S. median 56.6%
Met the expected recovery
0.22U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 31.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 104 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 27% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.7%CMS range 42.4–57.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.6–13.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge31.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge28.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge25.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified86.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 4.1–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.791.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
0.92
LPN hours/ resident / day
2.03
Aide hours/ resident / day
3.43
Total nurse hours/ resident / day
0.23
RN hoursweekends
50.3%
Total nursing turnover
38.9%
RN turnover

How full it usually is: this home is certified for 161 beds and averages 150.4 residents a day — about 93% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.55 on weekdays — 12% thinner on weekends. RN hours go from 0.57 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-03-26)
18
at the previous standard inspection (2025-02-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 10 most serious are shown; the remaining 43 are one tap away and print in full.

  • Potential for harm · Ecited before2026-03-26 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, observations, and completion of a test tray for one meal, it was determined that the facility failed to provide foods that are palatable, attractive, and at appetizing temperatures. Findings include: Review of facility provided Test Tray Evaluation form, not date marked, read in part, cold foods should be less than or equal to 45 degrees Fahrenheit (F), and hot foods should be greater than 140 degrees F. During an interview with Resident 41 on March 24, 2026, at 9:42 AM, she revealed her food is always served cold. Interview with Resident 106 on March 24, 2026, at 10:03 AM, revealed he said the food is cold. During a group interview with Residents 6, 35, 37, 44, 57, and 66 on March 25, 2026, at 10:08 AM, they expressed concerns with the food, including that it is always served cold. There was a 14-minute lapse between the time the food cart was competed in the kitchen and test tray temperatures were obtained. Test tray temperatures were taken by Employee 17 (Food Service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy, and staff interviews, it was determined that the facility failed to store and serve food/beverages in accordance with professional standards for food safety in the kitchen and in four nourishment pantries (A, B, Medbridge, and C stations).Findings include: Review of facility policy, titled Food Storage: Cold Foods, dated February 2023, read, in part, all foods will be stored in wrapped or in a covered container, labeled and dated. Observation March 23, 2026, at 9:20 AM, in the walk-in refrigerator revealed: one 5l pound American cheese package was open and not date marked. At that time, Employee 17 (Food Service Director) stated that the cheese was opened that morning. Observation in the dish room on March 23, 2026, at 9:23 AM, revealed the fan in the window opening on the clean side of the dish machine, the ceiling, and ceiling vents above the tray line contained a light grey fuzzy substance. At that time, an interview with Employee 17 revealed that maintenance is responsible for cleaning the fan and ceiling vents. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure each resident was informed in advance of the risks and benefits of psychotropic medications for one of five residents reviewed for unnecessary medications (Resident 3). Findings Include: Review of the facility's policy, titled Health Care Decision Making, reviewed June 12, 2025, read, It is the right of all patients/residents to participate in their own healthcare. The policy continued, Health care decision making refers to consent, refusal to consent, or withdrawal of consent of health care, treatment, service, or a procedure to maintain, diagnose, or treat a patient's physical or mental condition. Review of Resident 3's clinical record revealed diagnoses that included hypertension (elevated blood pressure) and depression (a common, serious mood disorder characterized by persistent sadness, low mood, and a loss of interest in activities). Review of Resident 3's physician orders revealed the medication Zoloft 50 MG give one tablet by mouth 1 time a day for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the RAI manual (Resident Assessment Instrument- A standardized guide used in nursing homes and long-term care facilities to assess residents health, functional status, and care needs), clinical record review, and staff interviews, it was determined that the facility failed to ensure the resident assessment accurately reflected the resident's status for two of 32 residents reviewed (Residents 1 and 25).Findings include: Review of RAI Manual guidance for section H revealed: H0100: Appliances (cont.)Coding Tips and Special Populations Suprapubic catheters and nephrostomy tubes should be coded as an indwelling catheter (H0100A) only and not as an ostomy (H0100C). Review of Resident 1's clinical record revealed diagnoses that included Traumatic Brain Injury (TBI-Damage to the brain resulting from a sudden external physical assault, such as a blow to the head, fall, or projectile [Resident 1 experienced a fall from a barn roof]) and Tracheostomy (an opening in the neck where a tube is inserted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, clinical record review, and resident and staff interviews, it was determined that the facility failed to ensure the care plan was reviewed and revised for three of 30 residents reviewed (Residents 6, 45, and 81).Findings Include: Review of facility policy, titled Person-Centered Care Plan, reviewed [DATE], revealed, The Center must develop and implement a person-centered care plan for each patient/resident consistent with patient rights, measurable objectives, and timeframes to meet a patient's medical, nursing and mental and psychosocial needs and all services that meet professional standards of quality. Review of Resident 6's clinical record documented diagnoses that included diabetes mellitus (the body's ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine), protein calorie malnutrition, Multiple sclerosis (a chronic progressive disease involving damage to the sheaths of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and resident and interviews, it was determined that the facility failed to ensure each resident receives proper treatment and assistive devices to maintain vision abilities for one of 30 residents reviewed (Resident 92). Findings include: Review of Resident 92's clinical record documented diagnoses that included diabetes mellitus (the body's ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine), altered mental status, anxiety (a feeling of worry, nervousness, or unease), depression (feelings of severe despondency and dejection), and anisocoria (unequal pupil sizes). During an interview with Resident 92 on March 23, 2026, at 11:02 AM, she stated the Eye Doctor was in about a month ago and asked how her the new glasses were working and she stated she hadn't received them. It was revealed, and the surveyor observed, that her glasses were missing the right lens and nose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, and resident and staff interviews, it was determined that the facility failed to ensure residents with limited mobility received appropriate services, equipment, and assistance to maintain or improve mobility for one of two residents reviewed for limited range of motion (Resident 7).Findings include: Review of facility policy, titled Restorative Nursing last revised August 7, 2023, read, in part, Restorative programs are coordinated by nursing or in collaboration with rehabilitation and are patient specific based on individual patient needs. Purpose: to promote the patient ability to adapt and adjust to living as independently as safely as possible. Implement the restorative nursing program according to the specifics on the care plan. Review of Resident 7's clinical record revealed diagnoses that included deforming dorsopathy (a spinal disorder characterized by abnormal curvature or structural deformities of the vertebral column, which can lead to pain,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observations, clinical record review, and resident and staff interviews, it was determined that the facility failed to ensure that residents who need respiratory care are provided such care consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for one of two residents reviewed for respiratory care (Resident 9). Findings include: Review of facility policy, titled Respiratory Equipment/Supply Cleaning/Disinfection last reviewed December 16, 2024, read, in part, Cleaning and disinfection of respiratory equipment is performed by a respiratory therapist, licensed nurse, or equipment technician. Disinfection is performed on all equipment on a scheduled basis and upon discontinuation from service and between patients. Purpose: To remove microorganisms from the surfaces of equipment. Review of Resident 9's clinical record revealed diagnoses that included chronic obstructive pulmonary disease (COPD- an ongoing respiratory condition caused by damage to the lungs) and muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff interview, it was determined that the facility failed to ensure that its residents who require dialysis receive such services consistent with professional standards of practice for one of two residents reviewed for dialysis services (Resident 45).Findings Include: Review of the facility's policy, titled Dialysis Guidelines, dated June 2017, read, Both the center and the dialysis facility are responsible for shared communication regarding patients receiving dialysis services. The Hemodialysis Communication Form is to be used. Collaborative communication includes . timely mediation administration, physician/treatment orders, laboratory values, and vital signs. Review of Resident 45's clinical record revealed diagnoses that included hypertension (elevated blood pressure) and end-stage renal disease (the final stage of kidney failure where the kidneys function at less than 15% of normal capacity). Review of Resident 45's physician's orders revealed that the Resident required renal dialysis on Monday, Wednesday, and as needed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0924 — isolated
    Put firmly secured handrails on each side of hallways.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, policy review, and staff interviews, it was determined that the facility failed to ensure that its corridors were equipped with firmly secured handrails on both sides in two of the seven resident halls observed (400 and 500 Halls). Findings Include: Review of the facility's policy, titled Safe and Homelike Environment, revised November 14, 2025, read, The resident/patient has the right to a safe, clean, comfortable and homelike environment. An observation in the 500 hall on March 25, 2026, at approximately 12:00 PM, revealed that the handrail affixed on the left side of the hall was loose to touch. An observation in the 400 hall on March 25, 2026, at 1:25 PM, revealed that the handrail affixed on the right side of the hall, near the therapy gym, was loose to touch. An interview with the Maintenance Director on March 25, 2026, confirmed that the loose handrails have been secured by his staff. An interview with the Nursing Home Administrator, on March 26, 2026, at 11:30 AM, confirmed that the handrails should be securely affixed to the walls and that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 43 citations
  • Potential for harm · Dcited before2026-01-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure its residents receive treatment and care in accordance with professional standards of practice and the person-centered, comprehensive plan of care for one of four residents reviewed (Resident 3). Findings Include:Review of the facility's policy, titled Medication Administration, dated 2007, read, in part, Medications are administered in accordance with written orders of the prescriber.Review of Resident 3's physician orders revealed diagnoses that included Atrial Fibrillation (an irregular and very rapid heart rhythm that can lead to blood clots, stroke, and heart failure) and anxiety (characterized by intense worry, fear, or panic that interferes with daily life, often involving physical symptoms like a racing heart or sweating).Review of Resident 3's Medication Administration Record (MAR), dated December 1-31, 2025, revealed an order that read Amiodarone HCL Oral Tablet 200 MG .Give 1 tablet by mouth two times a day for A-Fib [Atrial Fibrillation] . start on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-28 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based in review of facility policy, documentation provided by the facility, clinical record review, and staff interviews, it was determined that the facility failed to protect the resident's right to be free from involuntary seclusion by a staff member (Resident 1).Findings include: Review of the facility policy and procedure, titled Abuse Prohibition, revised October 24, 2022, read, in part, the Center prohibits abuse, mistreatment, involuntary seclusion. Involuntary seclusion is definition included confinement of a resident to their room against the resident's will. Anyone who witnesses an incident of suspected abuse is to tell the abuser to stop immediately and report the incident to her/her supervisor immediately, regardless of shift worked. The notified supervisor will report the suspected abuse immediately to the Administrator. The employee alleged to have committed the act of abuse will be immediately removed from duty, pending investigation. Initiate an investigation within 24-hours of an allegation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-13 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interviews, it was determined that the facility failed to notify the resident/resident representative and the representative of the Office of the State Long-Term Care Ombudsman of resident transfers in writing to include the following: the reason for the transfer or discharge, date of transfer, location of transfer, statement of the resident's appeal rights, and name, address (mailing and email) and telephone number of the Office of the State Long-Term Care Ombudsman for three of four resident records reviewed regarding hospitalizations (Residents 37, 66, and 121). Findings include: Review of the clinical record for Resident 37 on February 11, 2025, revealed clinical diagnoses that included obstructive uropathy (a condition that causes a retention of urine), diabetes mellitus (the body has trouble controlling blood sugar). Further review of Resident 37's clinical record revealed transfers to the hospital on June 20, 2024, and October 24, 2024. The surveyor requested copies of the transfer, bed hold, and Ombudsman notification. The Ombudsman…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-13 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff interviews, it was determined that the facility failed to develop and implement a comprehensive person-centered care plan for three of 37 residents reviewed (Residents 10, 14, and 57). Findings Include: Review of the facility's policy, titled Person-Centered Care Plan, revised October 24, 2022, read, A comprehensive person-centered care plan must be developed for each patient. Review of the clinical record for Resident 10, revealed clinical diagnoses that included neurogenic bladder (a condition that occurs when the nervous system's connection to the bladder is disrupted), diabetes mellitus (the body has trouble controlling blood sugar), pneumonia (lung infection), and three Stage 4 chronic pressure ulcers (wounds that extend deep in the tissue, exposing muscle, tendon, or bone and a high risk of infection). Further review of Resident 10's clinical record revealed Resident 10 was required to have enhanced barrier precautions (EBP-infection control precaution measures) due to his internal devices supra pubic catheter (external…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and resident and staff interviews, it was determined that the facility failed to maintain adequate personal hygiene and grooming of residents' dependent on staff for assistance with these activities of daily living for two of two residents reviewed for activities of daily living (Residents 112 and 117). Findings include: Review of Resident 112's clinical record revealed diagnoses that included chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe) and chronic heart failure (when the heart muscle does not pump blood as well as it should). During an interview with Resident 112 on February 10, 2025, at 9:51 AM, revealed the Resident does not always receive showers on their shower days. Resident 112 revealed her shower days are on Wednesdays and Saturdays, but due to short staff, Saturday showers often get missed. Resident 112 revealed she did not receive a shower as scheduled for this previous Saturday (February 8, 2025).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, and staff interviews, it was determined that the facility failed to ensure care and services are provided in accordance with professional standards of practice that will meet each resident's physical, mental, and psychosocial needs for three of 33 residents reviewed (Residents 14, 90, and 252). Findings include: Review of the clinical record for Resident 14 revealed diagnoses that included hospice status (end of life) and chronic diastolic congestive heart failure (a condition where the heart muscle becomes stiff, preventing it from properly filling during the resting phase [diastole]). Further review of the clinical record for Resident 14 revealed hospice status was initiated January 17, 2025, and the physician orders dated February 2025, failed to reveal a physician order for hospice status. During an interview with the Director of Nursing (DON) on February 12, 2025, 10:00 AM, the DON was informed there was no physician order for hospice status upon review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interviews, it was determined that the facility failed to monitor the resident's nutritional status for four of seven residents reviewed for nutrition (Residents 90, 117, 131, and 252). Findings include: Review of the facility policy, titled NSG244 Weights and Heights last reviewed December 2024, revealed that patients are weighed upon admission and/or re-admission, then weekly for four weeks and monthly thereafter. Review of Resident 90's clinical record revealed diagnoses that included hypertension (high blood pressure) and Alzheimer's disease (a progressive disease that destroys memory and other important mental functions). Review of Resident 90's weights summary task revealed the Resident was not weighed in September 2024, October 2024, November 2024, and January 2025. Review of Resident 90's September 2024 MAR (Medication Administration Record) revealed the monthly weights order was marked as completed, however, no weight was recorded. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-13 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, review of facility documentation, and resident and staff interviews, it was determined that the facility failed to provide sufficient dining services staff to ensure that resident meals and nourishments were served timely during two of three meals observed (February 11 and 12, 2025). Findings include: Review of facility policy Snacks, Nourishments, Supplements, and Pantry Stock, effective May 1, 2023, read, in part, Food and Nutrition Services delivers snacks to nursing stations at specified times. Resident interviews during the initial pool process revealed resident concerns with meals being served late. Review of Food Committee meeting minutes for October 2024 and November 2024, revealed concerns for meals being served late especially on the weekends, and that the food cart may sit in the hallway for 20 minutes before trays are being passed out. There were concerns with snacks not being offered at the November 2024 meeting. Documented meal service times are as follows: breakfast 7:10 AM - 8:20, lunch 11:35 AM - 12:45 PM, dinner 5:00 PM -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, observations, and staff interviews, it was determined that the facility failed to store and serve food/beverages in accordance with professional standards for food safety in the kitchen. Findings include: Review of facility policy, Food and Nutrition Services Use By Dating Guidelines, dated May 1, 2023, read, in part, frozen shakes use by date of 14 days once thawed - use labels for individual items when removed from the carton. Bulk items in large quantities such as flour, sugar and food thickener - use by date six months when opened and transferred to a storage bin. Review of facility policy, Food and Nutritional Services Personal Hygiene, effective date May 1, 2023, read, in part, facial hair coverings are used to cover all facial hair. Observations at the three-compartment sink on February 10, 2025, at 9:30 AM, the test strips expired October 2022. Upon testing sanitizer solution in the third sink, which was in use, it registered 0. The temperature log at the three-compartment sink was documentation of dish machine temperatures for wash and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, and staff interviews, it was determined that the facility failed to maintain a safe environment that supports infection prevention and control for five of 33 residents reviewed (Residents 10, 37, 108, 113, and 119). Findings include: Review of the facility's infection control policy required residents colonized or infected with multi-resistant drug organisms (MDRO), have chronic wounds, or an internal device require enhanced barrier precautions (EBP). EBP is an infection control intervention designed to reduce the transmission of novel or multi-drug resistant organisms. The facility requires EBP signage be placed that directs staff to wear personal protective equipment (PPE) during high contact resident activities. Review of the clinical record for Resident 10 on February 11, 2025, revealed clinical diagnoses that included neurogenic bladder (a condition that occurs when the nervous system's connection to the bladder is disrupted), diabetes mellitus (the body has trouble controlling blood sugar), pneumonia (lung infection), and three Stage 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident and staff interviews, policy review, clinical record record review, and facility document review, it was determined that the facility failed to ensure the resident right to receive mail, including packages, in a timely manner for one of one resident reviewed for personal property (Resident 19). Findings include: Review of the facility policy, titled OPS206 Resident Rights Under Federal Law, last reviewed December, 2024, revealed subsection 7.2.8 stated, The resident has the right to send and receive mail, and to receive letters, packages and other materials delivered to the facility for the resident through a means other than a postal service . Further, subsection 8.2 stated, The facility must respect the residents' right to personal privacy .including the right to send and promptly receive unopened mail and other letters, packages and other materials delivered to the facility for the resident . Review of Resident 19's clinical record revealed diagnoses that included anxiety disorder (mental health disorder characterized by excessive fear or worry) and congestive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff interview, it was determined that the facility failed to ensure each resident and/or representative the right to formulate an Advance Directive for one of two residents reviewed for Advance Directives (Resident 57). Findings Include: An Advance Directive is defined as a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them to a doctor. A review of the facility's policy, titled Health Care Decision Making, revised January 8, 2024, read, It is the right of all patients/residents to participate in their own health care decision making .including the right to formulate or not formulate an advance directive. The policy continued, Approach a capable patient who does not have an advance directive upon admission; the patient will be approached by the Social Worker or another designated staff person on admission, quarterly, and with change in condition to discuss whether he/she wishes to consider…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility document and policy reivew, and staff interviews, it was determined that the facility failed to ensure residents were free from chemical restraints for one of five residents reviewed for unnecessary medication (Resident 143). Findings include: Review of facility policy, titled NSG233 Restraints: Use of, last reviewed December, 2024, revealed it stated it was the facility's policy that, Patients have the right to be free from any physical or chemical restraints imposed for the purposes of discipline or convenience, and not required to treat the patient's medical symptoms. Review of facility document, titled Un[n]ecessary Psychotropic Medications, not dated, revealed subsection titled, Chemical Restraints, stated, Facilities are responsible for knowing the effects medications have on their patients. If a medication has a sedating or subduing effect, and is not administered to treat a medical symptom, the medication acts as a chemical restraint. The sedating/subduing effects to the patient may have been caused intentionally or unintentionally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the Resident Assessment Instrument (RAI- a standardized approach for applying a problem identification process in nursing homes, adopted to examine nursing home quality and to improve nursing home regulation), clinical record reviews, and staff interviews, it was determined that the facility failed to ensure that each resident received an accurate assessment, reflective of the resident's status at the time of the assessment, by staff who are qualified to assess relevant care areas for two of 37 residents reviewed (Residents 10 and 118). Findings include: Review of the RAI Version 3.0 v1.20.1 dated October 1, 2024, section O - special treatments, Coding Instructions for Column b. While a Resident Check all treatments, procedures, and programs that the resident received or performed after admission/entry or reentry to the facility and within the last 14 days. If no treatments, procedures or programs were received by, performed on, or participated in by the resident within the last 14 days or since admission/entry or reentry, check Z, None of the above. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interview, it was determined that the facility failed to develop and implement a baseline care plan for one of one resident reviewed for baseline care plans (Resident 252). Findings include: Review of facility policy, titled OPS416 Person-Center Care Plan, last reviewed December 2024, revealed, it stated, The [Facility] must develop and implement a baseline person-centered care plan within 48 hours of admission/readmission for each patient/resident [sic] that includes the instructions needed to provide effective and person-centered care that meet professional standards of quality care . Further review of the aforementioned policy revealed subsection Practice Standards, stated, 1. A baseline care plan must be developed within 48 hours and include the minimum healthcare information necessary to properly care for a patient including, but not limited to: 1.1 Initial goals based on admission orders; 1.2 Physician orders; 1.3 Dietary orders; 1.4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interviews, it was determined that the facility failed to ensure the care plan was reviewed and revised for two of 37 residents reviewed (Residents 59 and 118). Findings Include: Review of Resident 59's clinical record revealed diagnoses that included malignant neoplasm of colon (a cancerous tumor in the colon) and congestive heart failure (a serious condition that occurs when the heart can't pump blood efficiently enough to meet the body's needs). Review of Resident 59's care plan revealed a focus area of, Resident 59 requires indwelling catheter due to terminal illness/comfort measures, with a revision date of December 15, 2024. Observation of Resident 59 on February 10, 2025, at 10:30 AM, revealed Resident 59 lying in bed and no catheter was present. Review of Resident 59's clinical admission assessment (readmission assessment completed at the facility after Resident 59's hospital stay), dated January 6, 2025, revealed that Resident 59's catheter was removed during Resident 59's hospital stay from January 2-6, 2025.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, observations, record reviews, and resident and staff interviews, it was determined that the facility failed to provide respiratory care/oxygen services consistent with professional standards of practice for two of 37 residents reviewed (Residents 48 and 77). Findings include: Review of facility policy, Nebulizer: Small Volume, revised November 1, 2023, read, in part, rinse mouthpiece and T piece with sterile water and dry. Place in treatment bag, labeled with patient name and date. Review of Resident 48's clinical record contained diagnoses that included congestive heart failure (the heart doesn't pump blood as well as it should) and chronic obstructive pulmonary disease (COPD-a group of lung disease that block airflow and make it difficult to breathe) Resident 48's physician orders included: Ipratropium-Albuterol (medication used to control symptoms of lung disease) Solution 0.5-2.5 (3) MG/3ML 1 dose inhale orally three times a day for COPD, with a start date January 13, 2025; and Ipratropium-Albuterol Solution 0.5-2.5 (3) MG/3ML 1 dose inhale…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, and staff interview, it was determined that the facility failed to maintain complete and accurate records related to dialysis communication for one of two residents reviewed for dialysis (Resident 88). Findings include: Review of the facility policy, titled Dialysis Guidelines with a last review date of December 2024, revealed, in part, that collaborative communication forms must be used and include the following information regarding: nutritional/fluid management including documentation of weights, patient compliance with food/fluid restrictions or the provision of meals before, during, and after dialysis, and monitoring intake and output measurements as ordered. Review of Resident 88's clinical record revealed diagnoses that included discitis (an inflammation of the intervertebral discs) and chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe). Review of Resident 88's comprehensive care plan revealed a focus area that Resident 88 is at risk for impaired renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility document review, pharmacy statement review, and staff interviews, it was determined that the facility failed to ensure pharmaceutical services that assured the accurate acquiring and administration of medications were provided that met the needs of each resident for one of 33 resident records reviewed (Resident 252). Findings include: Review of Resident 252's clinical record revealed diagnoses that included type two diabetes mellitus (decreased ability of the body to utilize insulin for the transport of glucose from the blood into the cells for nourishment) and chronic pain syndrome (condition that is characterized by persistent pain that last more than three to six months). Review of Resident 252's admission medication orders revealed an order for benazepril (medication used to treat high/elevated blood pressure) 20 mg (milligrams - metric unit of measure), once a day, which was dated January 30, 2025, with a start date of January 31, 2025. Review of the facility pharmacy medication delivery manifest revealed that on January 31, 2025 (no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and resident and staff interviews, the facility failed provide therapy services to ensure residents receive specialized rehabilitative services to assist them to attain, maintain, or restore their highest practical level of physical, mental, functional, and psycho-social well-being for one of 37 residents reviewed (Resident 23). Findings include: Review of Resident 23's clinical record documented diagnoses that included artificial right shoulder joint. Interview with Resident 23 on February 10, 2025, at 10:48 AM, revealed she had right shoulder surgery and was in a sling, but was released from using the sling last Monday (February 3rd, 2025) and was to start therapy to increase range of motion to her right arm and shoulder, and that she is restricted to 1 pound weight limit. She stated that she would like to receive therapy services because she was unsure what stretching exercises were appropriate, however, she wasn't on therapy case load. She also noted that she has had muscle atrophy and wanted to prevent it from getting worse. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure all residents receive treatment and care in accordance with professional standards of practice for one of three residents reviewed (Resident 2). Findings Include: A review of the facility's policy, titled Medication Regimen Review, recently reviewed June 1, 2024, read, in part, The consultant pharmacist will conduct MRR's [Medication Regimen Reviews] .and will make recommendations based on the information made available in the resident's health record. The policy continued, Facility should independently review each resident's medication regimen directly from the resident's medical chart and with interdisciplinary care team member, resident, or responsible party, as needed. A review of Resident 2's clinical record revealed diagnoses that included Diabetes Mellitus Type II (A long-term condition in which the body has trouble controlling blood sugar and using it for energy) and hypercholesterolemia (High amounts of cholesterol in the blood). A review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-21 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility-provided documentation, and resident and staff interviews, it was determined that the facility failed to provide meals at regular times and in accordance with resident needs, preferences, and requests for five of 10 resident areas reviewed for mealtimes and one of three residents reviewed (Resident 1). Findings Include: A review of the facility's document, titled Time Sheet for Cart Services to Stations, dated June 4, 2024, revealed the posted arrival time for the dinner meal on Medbridge #2 at 5:20 PM. A review of the document also revealed the cart left the kitchen at 6:05 PM. The document also revealed the posted arrival time on the C-1 Station at 5:30 PM, and the cart arrival at 6:15 PM; the posted arrival time on the C-2 Station at 5:40 PM, and the cart arrival time at 6:22 PM; and the posted arrival time on the A Station-1 at 5:55 PM, and the cart arrival time at 6:34 PM. An interview and observation with Resident 1 on June 18, 2024, at 1:20 PM, revealed the arrival of the lunch meal cart on the Heritage -1 hall. According to the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, policy review, and resident and staff interviews, it was determined that the facility failed to have sufficient nursing staff to provide nursing and related services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident for one out of five nursing units (Medbridge). Findings Include: Review of the facility's policy, titled NSG101 Call Lights, last review date February 1, 2023, revealed the following: Staff will respond to call lights and communication devices promptly. During an observation on April 23, 2024, at 10:47 AM, Resident 1's call light was noted to be on. The call light remained on until a staff member entered the room at 11:33 AM. During an interview with Resident 1, she stated that her call light was on because she needed to be toileted and expressed concern regarding the wait time for staff response. During an observation on April 23, 2024, at 10:47 AM, Resident 3's call light was noted to be on. On April 23, 2024, at 11:17 AM, a Nurse Aide entered Resident 3's room and proceeded to answer the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-28 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and resident and staff interviews, it was determined that the facility failed to ensure that the resident assessment accurately reflected the resident's status for six of 33 residents reviewed (Resident 3, 10, 67, 111, 118, and 127). Findings Include: Review of the Resident Assessment Instrument, Version 3.0, dated October 2023, Chapter 3, Section L, read, in part, if resident has dentures examine for loose fit. Ask resident to remove denture to examine and complete exam of lips and oral cavity. Review of Resident 3's clinical record revealed diagnoses that included low back pain, depression, and dementia (a chronic disorder of the mental processes caused by brain disease, and marked by memory disorders, personality changes, and impaired reasoning). Review of Resident 3's Quarterly MDS (Minimum Data Set - an assessment tool to review all care areas specific to the resident such as a resident's physical, mental or psychosocial needs) with the assessment reference…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-28 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, facility policy reivew, and staff interviews, it was determined that the facility failed to revise and/or update the resident comprehensive plan of care for six of 30 residents reviewed (Residents 10, 11, 73, 93, 118, and 129). The facility also failed to ensure that care plan meetings included representation from the interdisciplinary team for four of 33 residents reviewed (Residents 10, 11, 93, and 129). Findings include: Review of facility policy, titled Person Centered Care Plan, with a last review date of December 29, 2023, revealed the following: 1) in the section titled Policy, in part, The interdisciplinary team, in conjunction with the patient and/or representative, as appropriate, will establish the expected goals and outcomes of care, the type, amount, frequency, and duration of care, and any other factors related to the effectiveness of the plan of care; 2) in the section titled Purpose that to promote positive communication between patient, patient representative, and team to obtain the patients and resident representative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-28 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff and resident interviews, facility policy review, and review of facility documents, it was determined that the facility failed to provide an ongoing program of activities designed to meet the needs, interests, and functional abilities for seven of seven months reviewed (September 2023-March 2024) and for five of five residents interviewed (Residents 39, 54, 77, 109, and 132). Findings include: Review of facility policy, Recreation Services Policies and Procedures, Rec202 Program Design, revised August 7, 2023, revealed in step 6, Opportunities for evening entertainment and leisure opportunities are provided. Structured programs are offered a minimum of two times weekly during waking hours, following the dinner meal unless specified as more frequent due to designation as a special care unit. Interviews with five residents (Residents 39, 54, 77, 109, and 132) present at the resident council meeting on March 26, 2024, at 10:20 AM, revealed that the facility didn't provide any activities for the residents in the evening hours, and they were wondering if it was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff interview, it was determined that the facility failed to ensure physician orders were followed for catheter care for one of four residents reviewed for catheters (Resident 127). Findings include: Review of facility policy, titled Catheter: Indwelling urinary - care of, with a review date of December 29, 2023, revealed 1. Perform catheter care twice a day and PRN (as needed). Section 10. Provide routine hygiene for meatal care, 22. Document, and 22.1 catheter care provided. Review of Resident 127's clinical record on March 27, 2024, at 11:26 AM, revealed diagnoses that included end stage renal disease (condition in which kidneys cease functioning) and obstructive and reflux uropathy (blockage of the urinary tract that causes urine to back up into one or both kidneys). Review of Resident 127's comprehensive plan of care revealed a focus area for use of indwelling urinary catheter needed due to obstructive uropathy/benign prostatic hyperplasia (noncancerous enlargement of the prostate gland), with an intervention for catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-28 · tag F0691 — failed to provide colostomy / ostomy care — pattern
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview it was determined that the facility failed to ensure residents requiring urostomy services receive care consistent with professional standards of practice and based on the comprehensive person-centered plan of care for one of one resident reviewed needing nephrostomy care (Resident 53). Findings Include: A urostomy is defined as an opening in the belly (abdominal wall) that's made during surgery. It re-directs urine away from a bladder that's diseased, has been injured, or isn't working as it should. Review of Resident 53's clinical record revealed diagnoses that included obstructive and reflux uropathy (a disorder of the urinary tract that occurs due to obstructed urinary flow) and a history of urinary tract infection (UTI-An illness in any part of the urinary tract, the system of organs that makes urine and often start when bacteria get into the tube through which urine leaves the body, the urethra). Review of Resident 53's March 2024 physician orders revealed documentation that read Nephrostomy Right-maintain monitor for s/s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-28 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, clinical record review, and interviews with staff, it was determined that the facility failed to ensure that residents who require dialysis receive such services consistent with professional standards of practice for one of one residents reviewed for dialysis (Resident 127). Findings include: Review of facility policy, titled Dialysis: Hemodialysis (HD) - External Catheter Evaluation and Maintenance, with a review date of December 29, 2023, revealed section 11. Document, 11.1 Catheter/Site observation q shift. Review of facility policy, titled NSG253 Dialysis: Hemodialysis (HD) - Communication and Documentation, with a review date of December 29, 2023, revealed center staff will communicate with the certified dialysis facility regarding the ongoing assessment of the patient's condition by monitoring for complications before and after hemodialysis (HD) treatments received at a certified dialysis facility. Section titled Practice Standards revealed 1. Prior to a patient leaving the Center for HD, a licensed nurse will complete the top portions of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-28 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy, and resident and staff interviews, it was determined that the facility failed to provide food and beverage that were at a safe and appetizing temperature for one of one meals observed on the Heritage Nursing Unit. Findings include: Review of the Food And Nutrition Services Test Tray Evaluation form, not dated, read, in part, hot entrée, starch, and vegetable should be greater than 140 degrees Fahrenheit; and the cold food and beverage should be less than 55 degrees Fahrenheit (F) Interviews with several residents (Residents 3, 36, and 65) during the initial pool process on March 25, 2024, revealed concerns with the temperature and the quality of the food. A test tray was completed on March 26, 2024, on the Heritage Nursing Unit. Test tray temperatures were taken by Employee 2 (Food Service Director 1) on March 26, 2024, at 1:07 PM, and revealed the following: Roast Pork 127 degrees F, not palatable temperature; Green Peas 136 degrees F, not palatable temperature and texture; Mashed Potatoes 146 degrees F, palatable; Vanilla Ice Cream…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-28 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy, and staff interviews, it was determined that the facility failed to store and serve food/beverages in accordance with professional standards for food safety in the kitchen area. Findings include: Review of facility policy, Food And Nutrition Services Use By Dating Guidelines, dated May 1, 2023, read, in part, use manufacture's expiration date, when available, is the use by for unopened items. Ready-to-eat foods, including thickened liquids, are to be used by seven days after opening; frozen foods stored in the freezer use by date within 45 days. Observation in the reach-in refrigerator in the receiving area revealed there were two 46 ounce containers of nectar thickened apple juice, dated received on March 9th; one 46 ounce container of nectar thickened cranberry juice, dated received on March 9th; and one 32 ounce container of nectar thick milk, dated received on March 9th. All aforementioned items were open with contents partially removed and were not date marked with an open or use by date. During an interview with Employee 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-28 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and staff interview, it was determined that the facility failed to ensure nurse-aides are sufficient with in-service training, continuing education competencies to include dementia and resident abuse prevention training, and the training be no less than 12 hours per year for five of five nurse aide training documents reviewed (Employees 16-20). Findings Include: Review of Employee 16's employment documentation revealed a hire date of December 10, 2022. Continued review of the documentation revealed Employee 16 to have no annual dementia or abuse prevention training and annual training hours to total 4.5 hours. Review of Employee 17's employment documentation revealed a hire date of December 10, 2022. Continued review of the documentation revealed Employee 16's annual training hours to total 10:44. Review of Employee 18's employment documentation revealed a hire date of December 10, 2022. Continued review of the documentation revealed Employee 16 to have no annual dementia or abuse prevention training and annual training hours to total 1:26 hours. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, and staff interviews, it was determined that the facility failed to maintain adequate personal hygiene and grooming, transfers, and meal assistance for residents dependent on staff for assistance with these activities of daily living (ADL) for two of 33 residents reviewed (Residents 33 and 241). Findings include: Review of Resident 33's clinical record documented diagnoses that included polyneuropathy (multiple peripheral nerve become damaged; symptoms include problems with sensation and coordination), congestive heart failure (CHF - the heart doesn't pump blood as it should), cognitive loss, and chronic obstructive pulmonary disease (COPD - lung diseases that block airflow and make it difficult to breathe). Review of Resident 33's care plan included a focus area for activities of daily living self-care deficit, as evidenced by ambulatory dysfunction related to COPD and shortness of breath, initiation date November 9, 2021. Interventions included one-person physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, observations, clinical record review, and staff interviews, it was determined that the facility failed to ensure care and services are provided in accordance with professional standards of practice that will meet each resident's physical, mental, and psychosocial needs for two of 33 residents reviewed (Residents 11 and 241). Findings include: Review of facility policy, titled NSG236 Skin Integrity and Wound Management, with a last revision date of February 1, 2023, and a last review date of December 29, 2023, revealed, in part: 4. Identify patient's skin integrity status and need for prevention or treatment interventions through review of all appropriate assessment information. 5. The nursing assistant will observe skin daily and report any changes or concerns to the nurse. 6. The licensed nurse will: 6.1 Evaluate any reported or suspected skin changes or wounds;6.2 Document newly identified skin/wound impairments as a change in condition; 6.3 Document skin/wound findings on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, clinical record review, facility incident report review, and staff interviews, it was determined that the facility failed to ensure that a thorough investigation was conducted following resident falls, and failed to ensure that residents received adequate assistance to prevent accidents for one of four residents reviewed for falls (Resident 3). Findings include: Review of facility policy, titled OPS100 Accidents/Incidents, with a last review date of December 29, 2023, revealed, in part, in section titled Policy, that Center staff will report, review, and investigate all accidents/incidents which occurred. The policy further indicated in section titled Follow-up/Investigation, the following: 4.2 that the Administrator, DON [Director of Nursing], or designee will review all accidents/incidents to determine if: [in part] 4.2.2. Required documentation has been completed; 4.2.3 Accident/Incident has been investigated; 4.4 When conducting an investigation, the Administrator, DON, or designee will 4.4.1 Make every effort to ascertain the cause of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, and staff interview, it was determined that the facility failed to monitor the resident's clinical condition after a significant weight loss was identified for two of five residents reviewed for nutrition (Residents 93 and 129). Findings include: Review of facility policy, titled NSG244 Weights and Heights, last revised June 15, 2022, revealed it stated, Patients are weighed upon admission and/or re-admission, then weekly for four weeks and monthly thereafter. Additional weights may be obtained at the discretion of the interdisciplinary care team . During an interview with Resident 93 on March 25, 2024, at 10:54 AM it was revealed that she has had weight loss. Clinical record review of Resident 93 documented diagnoses that included: diabetes mellitus (the body's ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine), edema (swelling in extremities), and pressure ulcer (an open area of the skin caused by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, observations, record review, and staff interviews, it was determined that the facility failed to provide respiratory care/oxygen services consistent with professional standards of practice of one of 33 residents reviewed (Resident 73). Findings include: Review of facility policy, Bi-level Positive Airway Pressure/Continuous Positive Airway Pressure (CPAP- a method of respiratory therapy in which air is pumped into the lungs through the nose or nose and mouth during spontaneous breathing), revised April 1, 2022, read, in part, orders for C-PAP must include pressure and hours of use. Review of Resident 73's clinical record revealed diagnoses that included diabetes mellitus (the body's ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine), sleep apnea (a potentially serious sleep disorder in which breathing repeatedly stops and starts), and Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and resident and staff interviews, it was determined that the facility failed to ensure that the physician addressed a significant weight loss in a timely manner for two of four residents reviewed for nutritional concerns related to weight loss (Residents 93 and 129). Findings include: Review of Resident 93's clinical record revealed diagnoses that included diabetes mellitus (the body's ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine), edema (swelling in extremities), and pressure ulcer (an open area of the skin caused by pressure). During an interview with Resident 93 on March 25, 2024, at 10:54 AM, it was revealed that she had weight loss. Review of Resident 93's weight history revealed an 11 pound (lb) weight loss between August 2023 and March 2024, equating to greater than 10% in six months. Review of nutrition progress notes dated November 2, 2023, revealed a significant weight loss of 5% from the previous month, and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff and resident interviews, and record review, it was determined that the facility failed to provide routine and/or emergency dental services for one of 33 residents reviewed (Resident 67). Findings: Review of Resident 67's clinical record revealed diagnoses that included anxiety (a feeling of worry, nervousness, or unease), chronic obstructive pulmonary disease (COPD - a group of lung disease that block airflow and make it difficult to breathe), and epilepsy (a disorder in which nerve cell activity in the brain is disturbed, causing seizures). During an interview with Resident 67 on March 25, 2024, at 11:04 AM, it was revealed that she saw the dentist several months ago, and it was recommended that her full upper denture be replaced and that she be fitted for a partial lower denture; however, the dentist never came back and the Resident hasn't heard anything. It was also revealed that her upper denture is loose, but that it didn't hinder her ability to eat. Observation on March 25, 2024, at 11:04 AM, revealed Resident 67's upper denture was noted to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, and resident and staff interviews, it was determined that the facility failed to provide sufficient maintenance services necessary to maintain a safe, sanitary, comfortable, and home-like interior on three of five nursing units (Heritage, A, and Mebridge units). Findings include: Interview with Resident 1 on January 18, 2024, at 9:24 AM, revealed that the grab bars on both sides of the toilet were loose. The Resident stated he is unable to use them due to fear they will break and/or not steady him. Observation in Resident 1's room on January 18, 2024, at 9:24 AM, revealed the a portion of the drywall to the right of the toilet had been replaced. There was a hole in the aforementioned drywall where the drywall touches the floor, and the drywall wasn't patched or painted. Additionally, the grab bars on both sides of the toilet were loose, the foot on each bar was able to fluctuate 2 inches. Interview with the Nursing Home Administrator (NHA) January 18, 2024, at 10:45 AM, revealed there was a clog in the sewer line January 8, 2024, causing several toilets to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview, and policy review, it was determined that the facility failed to ensure accurate clinical record documentation for one of eight residents reviewed (Resident 1). Findings include: A review of the facility policy, titled Neurological Evaluation, last reviewed February 1, 2023, revealed neurological evaluation (assessment of level of consciousness, orientation, follow simple commands, sensation/response to pain, pupil check for equal, round and reactive to light, motor function, vital signs, and any change in baseline) will be performed as indicated or ordered. When a patient sustains an injury to the head or face and/or has an unwitnessed fall, neurological evaluation will be performed; every 30 minutes x two hours; every 60 minutes x four hours; every 8 hours until at least 72 hours has elapsed. A review of the clinical record for Resident 1 on December 19, 2023, revealed clinical diagnoses that included osteomyelitis of the right foot (inflammation of the bone caused by infection) and insomnia (difficulty falling asleep). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, document review, and resident and staff interviews, it was determined that the facility failed to provide food at a safe temperature for one of one lunch meal observed on the 600 hallway. Findings include: Review of Resident Council meeting minutes dated August 2, 2023, revealed that sometimes the food isn't served at the proper temperatures. During an interview with Resident 7 on August 29, 2023, at 11:15 AM, it was revealed a concern that hot food and beverages are being served cold. A test tray was completed during the lunch meal, on the 600 unit. Test tray temperatures were taken by Employee 2 (Registered Dietitian) in the 600 unit dining room, on August 29, 2023, at 12:43 PM, and revealed the following: Turkey 129 degrees Fahrenheit, not an adequate temperature Mashed Potatoes 140 degrees Fahrenheit, acceptable Broccoli 132 degrees Fahrenheit, acceptable Peach cobbler 65 degrees Fahrenheit, acceptable Coffee 142 degrees Fahrenheit, acceptable Milk 48 degrees Fahrenheit, acceptable. During an interview with Employee 2 on August 29, 2023, at 1:00 PM, it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-18 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff and resident interviews, clinical record review, and policy review, it was determined that the facility failed to provide standards of practice to ensure the provision of meals when receiving dialysis for one of three residents reviewed (Resident 1). Findings include: A review of the facility policy, titled Dialysis: Hemodialysis (HD) Communication and Documentation, does not address the provision of meals before, during, and/or after dialysis. A review of Resident 1's care plan revealed diagnoses of end stage renal disease (ESRD - failure of kidney function to remove toxins from blood) and atrial fibrillation (irregular and rapid heartbeat), with interventions that included sending the Resident for dialysis every Monday, Wednesday, and Friday. Further review revealed an admission to the facility on August 4, 2023, with clinical diagnoses that included ESRD. Review of the [NAME] (brief overview of each resident for quick access) states that Resident 1 is to have a bag meal sent with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 4 of 53.5+0.5 vs chain
The other 183 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Alexandria Care CenterLos Angeles, CA 1 of 5Bay Crest Care CenterTorrance, CA 1 of 5Bethlehem North Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bethlehem South Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bridgeville Rehabilitation & Care CenterBridgeville, PA 1 of 5Brightwood CenterFollansbee, WV 1 of 5Carlisle Skilled Nursing And Rehabilitation CenterCarlisle, PA 1 of 5Casa De Oro CenterLas Cruces, NM 1 of 5Devonshire Care CenterHemet, CA 1 of 5Gettysburg CenterGettysburg, PA 1 of 5Glenwood CenterFlorence, AL 1 of 5Heritage CenterHuntington, WV 1 of 5Hidden Valley CenterOak Hill, WV 1 of 5Inners Creek Skilled Nursing And Rehabilitation CeDallastown, PA 1 of 5Jersey Shore Skilled Nursing And Rehabilitation CeJersey Shore, PA 1 of 5Kingston Court Skilled Nursing And RehabilitationYork, PA 1 of 5Las Palomas CenterAlbuquerque, NM 1 of 5Lebanon Center, Genesis HealthCareLebanon, NH 1 of 5Lebanon Skilled Nursing And Rehabilitation CenterLebanon, PA 1 of 5Linden Grove Health Care CenterPuyallup, WA 1 of 5Magnolia RidgeGardendale, AL 1 of 5Marmet CenterMarmet, WV 1 of 5Meridian CenterHigh Point, NC 1 of 5Merry Wood LodgeElmore, AL 1 of 5Mount Olive CenterMount Olive, NC 1 of 5Mountain Ridge Center, Genesis HealthCareFranklin, NH 1 of 5Oak Grove CenterWaterville, ME 1 of 5Oceanside Skilled Nursing And RehabilitationHampton, NH 1 of 5Orchard Park Health Care & Rehab CenterTacoma, WA 1 of 5Parkersburg CenterParkersburg, WV 1 of 5Pembroke CenterPembroke, NC 1 of 5Pine LodgeBeckley, WV 1 of 5Playa Del Rey CenterPlaya del Rey, CA 1 of 5Pocahontas CenterMarlinton, WV 1 of 5Pottstown Skilled Nursing and Rehabilitation CentePottstown, PA 1 of 5Putnam CenterHurricane, WV 1 of 5Ridgewood CenterRidgewood, NJ 1 of 5Rio Rancho CenterRio Rancho, NM 1 of 5River City CenterDecatur, AL 1 of 5River Ridge CenterKennebunk, ME

Showing 40 of 183; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GENESIS PM PA OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/15/2022
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 03/28/2025
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
BERG, MICHAELIndividualCORPORATE OFFICERsince 11/15/2022
BRIDGEFORD, LAURAIndividualCORPORATE OFFICERsince 04/01/2024
MENDELSON, AVIIndividualCORPORATE OFFICERsince 04/01/2024
CAPUANO, KARENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/27/2024
MORRIS, DIANEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/27/2023

CMS files one row per role, so the 18 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.6M
Net patient revenuemost recent cost report
+1.3%
Operating marginrevenue minus expenses
$5.7M
Related-party expense33% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 6%Other / private 22%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $5.7M paid to related parties — landlords or management companies under common ownership — equal to about 33% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$327per resident / day
operating cost
$9,948per month
≈ monthly operating cost
$332per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395442. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next