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York South Skilled Nursing And Rehabilitation Ctr

200 Pauline Drive, York, PA 17402 · For profit - Limited Liability company · 142 certified beds · (717) 741-0824 Medicare & Medicaid certified

Call the home — (717) 741-0824 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Jun 20242 actual-harm citations
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 24% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
2350 Freedom Way · (717) 851-2465 · Call to confirm hours
Pharmacy
2101 S Queen St · (717) 843-0197 · Call to confirm hours
Grocery
275 Pauline Dr
Park
25 Oak Street · (717) 741-3861 · Typically dawn to dusk
Place of worship
2360 Springwood Rd · (717) 741-3616

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased28.9%16.8%15.4%worse
Long-stay residents who lose too much weight8.0%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.7%0.9%better
Long-stay residents with a urinary tract infection1.4%1.5%2.0%better
Long-stay residents with depressive symptoms10.8%10.8%6.5%worse
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury8.1%3.1%3.3%worse
Long-stay residents whose ability to walk worsened30.6%17.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication27.0%20.0%18.9%worse
Long-stay residents given the seasonal flu vaccine96.7%93.5%95.3%typical
Long-stay residents with pressure ulcers4.0%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control31.9%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table20.7%17.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.9%1.4%1.4%worse
Short-stay residents given the seasonal flu vaccine50.9%68.7%79.4%worse
Short-stay residents rehospitalized after admission15.4%22.5%22.6%better
Short-stay residents with an outpatient ER visit7.3%9.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.291.621.67better
Long-stay outpatient ER visits per 1,000 resident days0.501.181.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 138 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.0%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 122 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.0%CMS range 48.4–64.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 7.6–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge41.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.3%CMS range 6.4–13.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.051.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
0.96
LPN hours/ resident / day
1.97
Aide hours/ resident / day
3.45
Total nurse hours/ resident / day
0.36
RN hoursweekends
37.9%
Total nursing turnover
31.3%
RN turnover

How full it usually is: this home is certified for 142 beds and averages 137.3 residents a day — about 97% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.23 hrs/resident/day on weekends vs 3.54 on weekdays — 9% thinner on weekends. RN hours go from 0.59 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-05-08)
13
at the previous standard inspection (2024-06-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

56 citations, most serious first. The 12 most serious are shown; the remaining 44 are one tap away and print in full.

  • Actual harm · Gcited before2025-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility document review, and staff interview, it was determined that the facility failed to provide care and services consistent with the resident comprehensive plan of care, which resulted in harm as evidenced by a decline in health status for one of three residents reviewed (Resident 1). Findings include: Review of Resident 1's clinical record revealed diagnoses that included diabetes mellitus type II (decreased ability of the body to utilize insulin) and atrial fibrillation (irregular heart rate). Review of Resident 1's Pennsylvania Orders for Life-Sustaining Treatment (POLST - document identifying a resident's basic wishes if they become critically ill and/or enter cardiopulmonary arrest), revealed that section B: Medical interventions for a resident who has a pulse and/or is breathing, was marked as, Limited Additional Interventions, which the document defined as, .Use medical treatment, IV fluids and cardiac monitoring as indicated. Do not use intubation, advanced airway…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy review, clinical record review, wound assesment review, and staff interviews, it was determined that the facility failed to ensure that residents receive necessary treatment and services, consistent with professional standards of practice, to identify pressure ulcers and to promote healing of a pressure ulcer for two of two residents reviewed for pressure ulcers (Residents 24 and 71); resulting in the deterioration of a pressure ulcer for one of two residents reviewed (Resident 24). Findings include: Review of facility policy, titled NSG 236 Skin Integrity and Wound Management with a revision date of February 1, 2023, and a last review date of May 24, 2023, revealed under the section titled Policy that A comprehensive initial and ongoing nursing assessment of intrinsic and extrinsic factors that influence skin health, skin/wound impairment, and the ability of a wound to heal will be performed. The plan of care for the patient will be reflective of assessment findings from the comprehensive patient assessment and wound evaluation. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-18 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of select food service committee meeting minutes, resident and staff interviews, observation, and completion of one meal test tray, it was determined that the facility failed to provide foods that are palatable and at appetizing temperatures.Findings include: Review of Facility Test Tray Evaluation form, dated May 1, 2023, read, in part, hot entree, vegetable, and starch should be served at 140 degrees Fahrenheit (F). Review of Resident council meeting minutes dated April 20, 2026, documented breakfast was cold. Interview with Resident 3 on June 15, 2026, at 11:25 AM, revealed the temperature of the food is often poor. Interview with Resident 7 on June 15, 2026, at 12:21PM, revealed the temperature of the food is not good. A test tray completed on June 16, 2026, revealed adequate portions size, and the food was palatable for taste and texture for a regular diet; however, the temperature of the Turkey, brussels sprouts, and baked potato weren't palatable for temperature. The test tray was placed on a meal cart and delivered to 700 unit with other trays being delivered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interviews, it was determined that the facility failed to ensure that the resident assessment accurately reflected the resident's status for three of 31 residents reviewed (Residents 48, 86, and 101). Findings include: Review of the clinical record for Resident 48 on May 5, 2025, revealed diagnoses that include bilateral trochanter (hip bone) decubitus ulcers (pressure wounds over bony prominences) and End Stage Renal Disease (kidney function is severely impaired requiring dialysis or transplant). A review of Resident 48's care plan dated May 2025 revealed a focus for Documented Pressure Ulcer: bilateral hips. Date Initiated: 04/23/2025 Created on: 04/23/2025. A review of Resident 48's physician orders on May 6, 2025, revealed the following orders: Cleanse wounds on bilateral hips with Vashe (wound cleanser); soak 2-5 minutes; scrub 30 seconds; apply skin prep to peri wound; apply Medihoney (aids in removal of necrotic tissue and wound healing); cover with border foam. Every day shift every other day for decubitus ulcers. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, clinical record review, observation, and staff interviews, it was determined that the facility failed to ensure that the comprehensive care plan was reviewed and revised for three of 31 reviewed (Residents 39, 51, and 55). Findings include: Review of facility policy, titled Person-Centered Care Plan last revised October 24, 2022, read, in part, The care plan will be prepared by the interdisciplinary team. The care plan must be customized to each individual patient's preferences and needs. Care plans will be reviewed and revised by the interdisciplinary team after each assessment, including both the comprehensive and quarterly review assessments, and as needed to reflect the response to care and changing needs and goals. Review of Resident 39's clinical record revealed diagnoses that included diabetes (a disease characterized by high blood glucose) and muscle weakness (when your full effort doesn't produce a normal muscle contraction or movement). Review of Resident 39's care plan revealed a care plan with a focus are of: Pressure Ulcer, Left great…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure that residents receive necessary treatment and services, consistent with professional standards of practice, to promote healing of a pressure ulcer for three of seven residents reviewed for pressure ulcers (Resident 4, 122, and 238). Findings include: Review of facility policy, titled Skin Integrity and Wound Management last revised May 1, 2025, read, in part, A comprehensive initial and ongoing nursing assessment of intrinsic and extrinsic factors that influence skin health, skin/wound impairment, and the ability of a wound to heal will be performed. Staff will continually observe and monitor patients for changes and implement revisions to the plan of care as needed. To provide safe and effective care to promote optimal skin health, prevent pressure injuries, and promote healing within the context of what matters most to all patients. The licensed nurse will: Complete wound evaluation upon admission/readmission, new in-house acquired, weekly, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, observations, clinical record review, and staff interviews, it was determined that the facility failed to ensure that a resident who needs respiratory care is provided such care, consistent with professional standards of practice, for three of four residents reviewed for respiratory care (Residents 17, 23, and 78). Findings include: Review of facility policy, titled Procedure: Nebulizer: Small Volume last revised November 1, 2023, read, in part, Upon completion of the treatment, check patient's heart rate, respiratory rate, pulse oximetry, and breath sounds. Rinse small volume nebulizer mouthpiece and 'T' piece with sterile water and dry. Place in treatment bag labeled with patient's name and date. Replace and date the set up daily, if used. Check compressor for air filters that require replacement and cleaning every 30 days. Follow manufacturer's instructions. Review of Resident 17's clinical record revealed diagnoses that included muscle weakness, need for assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy, and staff interviews, it was determined that the facility failed to store and serve food/beverages in accordance with professional standards for food safety in the kitchen and for one of three nourishment pantries. Findings include: Review of facility policy, Food Handling, last revised January 26, 2024, read, in part, Hazard Analysis Critical Control Points (HACCP- a food safety management system that identifies, evaluates, and controls hazards that could contaminate food) flow charts are used when handling, preparing, cooling, storing, reheating, and reserving food. Foods are cooked to the internal temperature specified in the recipe directions. Foods that are prepared and not placed into service are considered unused portions. And are to be handled according to the HACCP Food Flow Chart. Roasted meats are cooled according to HACCP flow charts. Employees are to wear disposable gloves when handling food. Disposable gloves are considered a single-use item and are discarded when damaged, soiled, and after each use. Appropriate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, policy review, and staff interview, it was determined that the facility failed to ensure the environment meets the individual needs of each resident by ensuring the call bell was in reach for three of 31 residents reviewed (Residents 31, 59, and 67). Findings include: Review of facility policy, Call lights, with a revision date of June 1, 2021, revealed, All Genesis HealthCare patients will have a call light or alternative communication device within their reach at all times. Review of Resident 31's clinical record revealed diagnoses that included diabetes (a disease characterized by high blood glucose) and muscle weakness (when your full effort doesn't produce a normal muscle contraction or movement). Review of Resident 31's current care plan revealead a focus area of, at risk for falls due to history of cardiovascular accident, and an intervention of, Reinforce need to call for assistance. Observation of Resident 31 on May 5, 2025, at 9:42 AM, revealed Resident 31 lying in bed and his call bell was lying on the floor under the center of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure that the resident and/or their representative received written notice of the facility bed-hold policy at the time of transfer for one of six residents reviewed for hospitalization (Resident 86). Findings Include: Review of facility policy, titled Bed Holds last revised January 16, 2023, read, in part, Bed hold notification is required per Federal Regulation. The resident/resident representative may choose to pay to hold the bed privately if the bed hold is not covered by Medicaid, Medicare, insurance, etc. If the resident representative is not present to receive the written notice upon transfer, the notice is delivered via e-mail, fax, or hard copy via mail. Purpose: To properly secure a private payer source, if applicable, to ensure a bed is reserved and available upon the resident's return. Review of Resident 86's clinical record revealed diagnoses that included protein calorie…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to develop and implement a baseline care plan within 48 hours for one of six residents reviewed that were admitted during the prior 30 days (Resident 238). Findings include: Review of Resident 238's clinical record revealed diagnoses that included pressure ulcers to the left and right heel (wound that can extend into the deep tissue and bone that is caused by pressure over a bony prominence) and atrial fibrillation (irregular heartbeat). Review of Resident 238's clinical record revealed that Resident 238 was discharged from the hospital to the facility on May 1, 2025. Review of Resident 238's clinical record revealed that at the time of admission to the facility Resident 238 had pressure ulcers to the left and right heel and an unhealed surgical wound as a result of a partial amputation of the right toe. Review of Resident 238's baseline care plan revealed that Resident 238 did not have a care plan that addressed Resident 238's wound/skin concerns. Further review of Resident 238's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure that each resident with limited range of motion receives appropriate treatment and services to increase range of motion and/or prevent further decrease in range of motion for one of 31 residents reviewed (Resident 95). Findings Include: Review of the facility's policy, titled Restorative Nursing, recently revised August 7, 2023, defined its purpose To promote the patient's ability to adapt and adjust to living as independently and safely as possible. Also, To help the patient attain and maintain optimal physical, mental, and psychosocial functioning. Restorative programs are coordinated by nursing or in collaboration with rehabilitation and are patient-specific based on individual patient needs. Review of Resident 95's physician's orders revealed diagnoses that included muscle weakness (a decrease in muscle strength, where the muscles may not contract or move as easily as usual) and reduced mobility (a partial or total loss of the ability to move around freely,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · D2025-05-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy reviews, clinical record review, observations, and staff interviews, it was determined that the facility failed to precisely and effectively monitor hydration for one of one resident reviewed for hydration status (Resident 78), and failed to ensure proper monitoring to maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range, for one of four residents reviewed for nutritional status (Resident 131). Findings include: Review of the facility's policy, titled Weights and Heights, recently revised June 15, 2022, read Patients are weighed upon admission and/or readmission, then weekly for four weeks and monthly thereafter. Review of facility policy, titled Hydration Plan with an effective date of May 1, 2023, read, in part, A hydration plan is developed for residents who are at risk of dehydration and for those requiring fluid restrictions. Nursing and Food and Nutrition Services work together to calculate the amount of fluid provided with meals and the amount of fluid provided by nursing in conjunction with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff and resident interviews, observation, and completion of one meal test tray, it was determined that the facility failed to provide foods that are palatable, attractive, and at appetizing temperatures at one of one meal observed (May 6, 2025, lunch meal). Findings include: During an interview with Resident 23 on May 5, 2025, at 12:11 PM, revealed meals are often served cold. Review of Resident Council Minutes for February 17th, 2025; March 17th, 2025; and April 21st, 2025, concerns were expressed regarding hot food being served cold. Review of facility form, Test Tray Evaluation, dated May 1, 2023, read, in part, test tray standard for hot entree and vegetable is greater than 140 degrees Fahrenheit (F). Test tray is also evaluated for taste, portion, and appearance of the food. A test tray completed on May 6, 2025, at 12:35 PM, revealed inadequate portions of coffee. The peas and coffee weren't palatable for temperature. The roast pork and mashed potatoes did not meet the standard. The test tray was placed on a meal cart to be delivered with room trays; 22 minutes had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure staff implemented infection control policies to prevent the spread of infection for two of 31 residents on transmission-based precautions reviewed (Residents 67 and 238) Findings Include: Review of facility policy, Transmission Based Precautions, revised May 1, 2025, revealed in a section: Initiating Transmission Based Precautions, Signage that includes instructions for use of specific PPE will be placed in a conspicuous location outside the patient's room. Additionally, either the CDC category of Transmission Based Precautions (e.g., Contact, Droplet, or Airborne) or instructions to see the nurse before entering the room will be included in the signage. Review of Resident 67's clinical record revealed diagnoses of sepsis (a serious condition in which the body responds improperly to an infection) and urinary tract infection (an infection of any part of the urinary system). Review of Resident 67's clinical record revealed a urine culture…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure a resident who is incontinent of bladder receives appropriate treatment and services to prevent urinary tract infections consistent with physician orders and the resident's person-centered care plan for one of three residents reviewed (Resident 1). Findings include: Review of facility policy, titled Catheter: Indwelling Urinary last revised February 1, 2023, read, in part, Provide catheter care twice a day and as needed. Explain the procedure and provide privacy. Inspect the periurethral area for signs of inflammation and infection. Document: Catheter care provided; amount of urine output if ordered; and abnormal findings to the physician, if indicated. Review of Resident 1's clinical record revealed diagnoses that included obstructive uropathy (when urine can't flow normally through your urinary tract due to a blockage), congestive heart failure (a chronic condition in which the heart doesn't pump blood as well as it should), and dementia (a chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, clinical record review, document review, and staff interview, it was determined that the facility failed to ensure its residents receive treatment and care in accordance with professional standards of practice and the comprehensive person-centered plan of care for two of eight residents reviewed (Residents 1 and 3). Findings Include: A review of Resident 1's clinical record revealed diagnoses that included Alzheimer's disease (a brain disorder that gradually destroys memory and thinking skills, and eventually the ability to perform daily tasks) and acute pancreatitis (a sudden inflammation of the pancreas). A review of Resident 1's physician's orders revealed an order dated September 28, 2024, that read Daily Weight: Notify cardiology or PCP [primary care physician] if increased by 3 lbs.[pounds] in one day or greater than 5 lbs. in one week. A review of Resident 1's weight information revealed no documented weights on September 30, 2024, and October 1, 2024. A review of Resident 3's clinical record revealed diagnoses that included end-stage renal disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, clinical record review, and staff interview, it was determined that the facility failed to provide routine drugs for its residents and provide pharmaceutical services, including procedures that assure the accurate acquiring and administration of drugs to meet the needs of each resident, for one of eight residents reviewed (Resident 2). Findings Include: A review of the facility's policy, titled Provider Pharmacy Requirements, dated 2007, read, Regular and reliable pharmaceutical service is available to provide residents with prescription and non-prescription medications . The policy continued, The provider pharmacy agrees to perform the following pharmaceutical services, including but not limited to accurately dispensing prescriptions based on authorized prescriber orders. Also, Providing routine and timely pharmacy service per contractual agreement and emergency pharmacy service 24 hours per day, seven days per week. A review of Resident 2's clinical record revealed diagnoses that included diabetes mellitus Type II (a common condition that occurs when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-31 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure care and services were provided in accordance with professional standards of practice to meet each resident's physical, mental, and psychosocial needs for four of five residents reviewed with wound care orders (Residents 15, 17, 18, and 19). Findings Include: Review of Resident 15's clinical record revealed diagnoses that included severe protein-calorie malnutrition (insufficient protein intake or protein deficiency) and congestive heart failure (CHF-weakness of the heart that leads to buildup of fluid in the lungs and surrounding body tissues). Review of Resident 15's July 2024 TAR (Treatment Administration Record - form used to document physician orders as well as when and how treatments are administered to a resident) revealed the following orders: Cleanse open area on buttocks with wound cleanser. Apply therahoney (promotes wound closure) and cover with 4x4 foam border (type of dressing) for protection every day shift, starting July 6, 2024, and ending July 19, 2024; Cleanse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility investigation documentation and job descriptions, review of online nurse aide registry information, as well as staff interview, it was determined that the facility failed to ensure that services provided to residents were provided by staff with the appropriate skills, experience, and qualifications to provide such services for two of two residents reviewed (Residents 20 and 21). Findings include: Review of facility Certified Nursing Assistant job description, revised November 23, 2020, revealed, He/she will function within the standards of practice as accorded by his/her Certification. Review of online Nurse Aide Registry information revealed that Employee 3 (Nurse Aide [NA]) was currently actively registered as a certified NA in Pennsylvania, with an effective date of January 31, 2023, and an expiration date of February 7, 2025. Review of facility electronic event report submission and related investigation documentation revealed that on July 10, 2024, nursing administration was made…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to maintain a safe, clean, comfortable, and home-like interior in three of four resident shower rooms (first and second floor nursing units). Findings include: Observations in the second floor men's shower room on June 26, 2024, at 12:48 PM and at 1:50 PM, with Employee 3 (Director of Housekeeping), revealed in two of the three showers there was a black substance on the floor at the base of the wall. Observations in the second floor women's shower room on June 26, 2024, at 12:49 PM and at 1:55 PM, with Employee 3, revealed there was a pink and black substance on the floor at the base of the wall on all 3 sides of the shower, the blue mat on the shower gurney was cracked in seven areas with the foam exposed, and the ceiling vent in front of shower on the right wasn't functioning. Observations in the first floor shower room on June 26, 2024, at 12:54 PM and at 2:00 PM, with Employee 3, revealed there was a black substance on the floor at the base of the wall on two sides, the sink was separated from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-27 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, document review, clinical record review, and resident and staff interviews, it was determined that the facility failed to ensure that all allegations of abuse, neglect, or mistreatment are reported no later than 24 hours to other officials, including Adult Protective Services, for two of three resident abuse investigations reviewed (Residents 40 and 61). Findings Include: A review of the facility's policy, titled Abuse Prohibition, revised October 24, 2022, defined abuse as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, injury or mental anguish. Verbal abuse is defined as any use of oral, written, or gestured language that willfully includes disparaging and derogatory terms to patients . A continued review of the policy revealed, regarding reporting allegations of abuse, read The Administrator and/or DON [Director of Nursing] will verify that the state reporting occurs within required time frames and via appropriate method of reporting. The policy continued under the section titled When to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-27 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interviews, it was determined that the facility failed to ensure that a comprehensive, person-centered care plan was developed for four of 31 residents reviewed (Residents 38, 67, 68, and 82). Findings include: Review of a facility policy, titled Person-Centered Care Plan, with a review date of May 28, 2024, revealed that: Care plans will be reviewed and revised by the interdisciplinary team after each assessment, including both the comprehensive and quarterly review assessments, and as needed to reflect the response to care and changing needs and goals. Review of Resident 38's clinical record revealed diagnoses that included dementia (A group of thinking and social symptoms that interferes with daily functioning) and hypertension (elevated blood pressure). Review of Resident 38's clinical record revealed an admission to hospice care and services on June 17, 2024. Review of Resident 38's interdisciplinary plan of care revealed none developed to address Resident 38's need for hospice care and services. Continued review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, observations, and staff interviews, it was determined that the facility failed to appropriately monitor the pH of the sanitizer sink for manual ware-washing, and failed to store and serve food/beverages in accordance with professional standards for food safety in the kitchen area and two of three nourishment pantries (second floor and Arcadia units). Findings include: Review of Facility policy, titled Manual Ware-washing and Sanitizing, effective May 1, 2023, read, in part, sanitizing is accomplished in the third sink by use of chemical sanitizer. Measure the concentration of the sanitizer utilizing a quaternary test strip; the strip should darken to the range of 200-400 parts per million. If the test strip doesn't turn the appropriate darkness, corrections are made before the sanitizing process can take place. The result of the test is recorded on the Manual Ware-washing Sanitation Long at each wash period. Review of facility policy, titled Pantry/Nourishment Room Sanitation, effective date May 1, 2023, read, in part, food and beverages are to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, observations, and staff interviews, it was determined that the facility failed to maintain infection control practices to prevent the spread of infection for two of 31 residents reviewed (Resident 78 and 82). Findings include: Review of facility policy, titled Procedure: Enhanced Barrier Precautions, last revised May 1, 2024, revealed enhanced barrier precautions should be used when a resident has, Chronic wounds .regardless of [multi-drug resistant organism] colonization status. Further review of the document revealed that implementation of enhanced barrier precautions included posting a sign on the resident's door, indicating the resident is on enhanced barrier precautions and the use of a gown and gloves during wound care. Review of Resident 78's clinical record revealed diagnoses that included congestive heart failure (CHF - decreased ability of the heart to pump blood throughout the body) and peripheral vascular disease (decreased blood circulation to extremities due to a narrowing of the arteries). Further review of Resident 78's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and staff interview, it was determined that the facility failed to ensure each resident is periodically informed of charges for services not covered under Medicare or Medicaid for one of three residents reviewed at the termination of Medicare A services (Resident 239). Findings Include: A review of Resident 239's clinical record revealed an admission date of November 29, 2023, with diagnoses that included hypertension (elevated blood pressure) and heart failure (A lifelong condition in which the heart muscle can't pump enough blood to meet the body's needs for blood and oxygen). According to the clinical record, Resident 239 was admitted for short-term rehabilitation with a planned discharge to return to the community. A review of Resident 239's Notice of Medicare Non-Coverage (NOMNC) form revealed the last covered day of Medicare A services ending on January 30, 2024. As of January 31, 2024, Resident 239 would be responsible for privately paying, or out of pocket, for the facility's daily rate for the non-covered services provided at the facility. Continued…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, and resident and staff interviews, it was determined that the facility failed to ensure the care plan was reviewed and revised for three of 31 residents reviewed (residents 32, 62, and 70). Findings include: Review of Resident 32's clinical record revealed diagnoses that included hemi-paresis (partial paralysis) right dominate side, stroke (damage to the brain from interruption of blood supply), and aphagia (language disorder that affects a person's ability to communicate). Review of Resident 32's care plan documented a focus area for neurological deficiencies and dysfunction of activities of daily living related to stroke, initiated August 13, 2014, revised September 18, 2023. Interventions included for Resident to wear a palm protector as ordered, initiated September 28, 2022, revised on May 16, 2024. Further review of the care plan included a focus area for activities of daily living self-care deficit secondary to stroke, initiated August 13, 2014, revised September 18, 2023. Interventions included cam boot to right lower extremity,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, observations, and resident and staff interviews, it was determined that the facility failed to provide care and services regarding shaving facial hair for one of 31 residents reviewed (Resident 72). Findings include: Review of facility policy, titled Activities of Daily Living (ADLs), revised May 1, 2023, revealed, A patient who is unable to carry out ADLs will receive the necessary level of ADL assistance to maintain good nutrition, grooming, and personal and oral hygiene. Review of Resident 72's clinical record revealed diagnoses that included Alzheimer's disease (loss of cognitive functioning) and pleural effusion (a condition that occurs when fluid builds up in the pleural space, the thin cavity between the layers of tissue that line the lungs and chest cavity). Observation of Resident 72 on June 25, 2024, at 8:45 AM, revealed the Resident lying in bed. At that time, Resident 47 was observed to have significant facial hair above her upper lip and on her chin. An interview with Resident 72 revealed that she would like to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interview, it was determined that the facility failed to ensure treatment and services were provided to promote healing and prevent infection for one of four resident's reviewed for pressure injury (Resident 78). Findings include: Review of Resident 78's clinical record revealed diagnoses that included congestive heart failure (CHF - decreased ability of the heart to pump blood throughout the body) and peripheral vascular disease (decreased blood circulation to extremities due to a narrowing of the arteries). Review of Resident 78's clinical record revealed Resident 78 had a stage 4 pressure ulcer (wound of the skin over a bony prominence that extends to the bone or other connective tissue) to the sacrum, stage 4 pressure ulcer to the right heel, and non-pressure full thickness ulcer (wound of the skin that extends below the layers of the skin to the muscle, bone, or other connective tissue) of the lower right leg. During wound treatment change observation conducted on June 26, 2024, at approximately 10:00 AM, Employee 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, it was determined the facility failed to ensure that a resident who is incontinent of bladder receives appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for one of 31 residents reviewed (Resident 56). Findings include: Review of Resident 56's clinical record revealed diagnoses that included peripheral vascular disease (a slow and progressive disorder of the blood vessels) and hypertension (high blood pressure). Review of Resident 56's clinical record revealed a diagnosis of a urinary tract infection (UTI), with an active date of April 30, 2024. Review of Resident 56's May 2024 Medication Administration Record revealed the Resident was prescribed Keflex Oral Capsule 500 milligrams, one capsule by mouth three times a day for UTI for seven days. The last day Resident 56 received a dose of Keflex was on May 8, 2024, at 2:00 PM. Review of Resident 56's clinical record revealed a progress note on May 8, 2024, at 2:58 PM, with the following text: Continues Keflex/UTI, no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility policy review, clinical record review, and resident and staff interviews, it was determined that the facility failed to provide respiratory care/oxygen services consistent with professional standards of practice for one of three residents reviewed for respiratory care (Resident 62). Findings Include: Review of facility policy, titled Bi-level Positive Airway Pressure (Bi-PAP- non-invasive ventilation is the use of breathing support administered through a face mask) /Continuous Positive Airway Pressure (CPAP- a machine that uses mild air pressure to keep breathing airways open while you sleep) including Trilogy (an all-in-one ventilation device capable of delivering both invasive and non-invasive ventilation modes) , revised April 1, 2022, failed to include information pertaining to cleaning and storage of equipment. Review of Resident 62's clinical record revealed diagnoses that included amyotrophic lateral sclerosis (ALS - a nervous system disease that affect nerve cells in the brain and spinal cord, causes loss of muscle control), abnormal posture,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, facility document review, and staff interview, it was determined that the facility failed to complete a performance review for one of five nurse aides reviewed at least once every 12 months (Employee 2). Findings include: Review of facility policy, titled HR616 Performance Appraisal, last reviewed June 20, 2024, revealed the facility policy stated, Managers will meet with their regular full-time, regular part-time and regular casual employees at least annually to conduct a performance appraisal or have a performance based conversation. In-service education will be provided based on the outcome of these reviews. Review of facility documentation revealed Employee 2's hire date was December 10, 2022. On June 26, 2024, a request was made for Employee 2's yearly performance evaluation. During a staff interview on June 27, 2024, at approximately 11:15 AM, Nursing Home Administrator (NHA) revealed that Employee 2 did not have a performance evaluation conducted. During the interview, the NHA revealed employees should have performance reviews conducted yearly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure residents were educated on influenza vaccination for one of five residents reviewed (Resident 82). Findings include: Review of Resident 82's clinical record revealed diagnoses that included type 2 diabetes mellitus (decreased ability of the body to utilize insulin for the transport of glucose from the blood stream into the cells for nourishment) and hypertension (elevated/high blood pressure). Review of Resident 82's clinical record revealed that Resident 82 was admitted to the facility on [DATE]. Further review the clinical record revealed that staff documented that Resident 82 refused the influenza vaccination for the 2023-2024 influenza season (period of time between October to May). During a staff interview on June 27, 2024, Director of Nursing revealed the facility did not have documentation of Resident 82's declination of the 2023-2024 influenza vaccination nor evidence that Resident 82 was provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-09 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure care and services were provided in accordance with professional standards of practice to meet each resident's physical, mental, and psychosocial needs for five of seven newly admitted residents reviewed (Residents 1, 4, 5, 7, 8). Findings Include: Review of Resident 1's clinical record revealed diagnoses that included cellulitis of left lower limb (bacterial infection involving the inner layers of the skin) and diabetes mellitus (impairment in the way the body regulates and uses sugar [glucose] as a fuel resulting in too much sugar circulating in the bloodstream). Review of Resident 1's January and February 2024 MARs (Medication Administration Records - forms used to document physician orders as well as when and how medications are administered to a resident) revealed orders for insulin glargine twice daily for diabetes mellitus, and hydralazine three times a day for hypertension (high blood pressure) and metoprolol every 12 hours for hypertension. Further review of the MAR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure residents with limited mobility received appropriate services, equipment, and assistance to maintain or improve mobility for two of 27 residents reviewed (Residents 37 and 48). Findings include: Review of Resident 37's clinical record revealed diagnoses that included difficulty in walking, major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest in things), and type 2 diabetes mellitus (decreased ability of the body to utilize insulin for the transport of glucose from the blood stream into the cells). Review of Resident 37's care plan revealed a focus area: At risk for loss of range of motion related to impaired mobility, last revised June 22, 2022, with an intervention for: Restorative Active ROM (Range of Motion): Bilateral hips, ankles, knees and toes of upper extremities twice daily with ADL (Activities of Daily Living) care X 10 reps each for 15 minutes, initiated June 22, 2022. Review of Resident 37's clinical record on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff interview, it was determined that the facility failed to ensure residents who require dialysis receive such services consistent with professional standards of practice for one of 27 residents reviewed (Resident 81). Findings Include: Review of the facility's policy, titled Dialysis Guidelines with an original date of November 2017, reads, in part, Before, during, and after receiving .dialysis, based on medical practitioner's orders and professional standards of practice, obtain vital signs and weights; assess the patient's level of consciousness, and comfort or distress; monitor for post-dialysis complications and symptoms such as but not limited to dizziness, nausea, fatigue . Dialysis is defined as, the process of removing excess water, solutes, and toxins from the blood in people whose kidneys can no longer perform these functions naturally. Continued review of the policy revealed a Hemodialysis Communication Form with instruction to be completed by facility staff, send with patient to the dialysis center, and return with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review, policy review, and staff interview, it was determined that the facility failed to complete a performance evaluation review on its nurse aide staff once every 12 months for four and five nurse aide performance evaluations reviewed (Nurse Aides 6, 7, 8, and 9). Findings Include: Review of the facility's policy, titled Managing and Improving Performance read, in part, Most employees receive a 30-day and 90-day evaluation in their introductory period with the Company, and all employees should be receiving an annual appraisal. Review of the facility provided performance review for Nurse Aide 6 revealed the most recent evaluation completed was August 2021. Review of the facility provided performance review for Nurse Aide 7 revealed the most recent evaluation completed was April 2022. Review of the facility provided performance review for Nurse Aide 8 revealed the most recent evaluation completed was May 2022. Review of the facility provided performance review for Nurse Aide 9 revealed the most recent evaluation completed was May 2022. An interview with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, and staff interviews, it was determined that the facility failed to ensure Medication Regimen Reviews were completed by a consultant pharmacist and responded to in a timely manner by the attending physician or prescriber for three of 27 residents reviewed (Residents 61, 98, and 115). Findings include: Review of the facility's Medication Regimen Review Policy, last reviewed in January 2022, indicated in section 7.2.1, if the attending physician has decided to make no change in the medication, the attending physician should document the rationale in the resident's health record. Review of facility policy, titled 9.1 Medication Regimen Review revised March 2020, revealed, The attending physician should document in the residents' health record that the identified irregularity has been reviewed and what, if any, action has been taken to address it. If the attending physician has decided to make no change in the medication, the attending physician should document the rationale in the residents' health record. Review of Resident 61's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, test trays, review of select facility forms, and resident and staff interview, it was determined that the facility failed to provide foods and beverage that were at an appetizing temperature for two of two test trays. Findings Include: Review of facility document, titled Food and Nutrition Services Test Tray Evaluation last revised May 01, 2023, revealed that hot foods and hot beverages should be served above 140 degrees Fahrenheit (a unit of measure). Based on multiple Resident interviews on July 31, 2023; August 1, 2023; and August 2, 2023, revealed Residents voiced concerns with the temperature of the food during meal service. During an interview with Resident 29 on August 1, 2023, at approximately 9:30 AM, it was revealed that Resident 29 considered the food cold most of the time and not palatable. During an interview with Resident 49 on July 31, 2023, at 10:02 AM, Resident 49 indicated that their hot food was often cold, their cold food was often warm, and their food was either without taste or tasted awful. During an interview with Resident 99 on July 31,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observations, clinical record review, and staff interview, it was determined that the facility failed to provide food that accommodates resident preferences or appealing options of similar nutritive value to residents who request a different meal choice for five of five residents reviewed (Resident 12, 54, 63, 79, and 105). Findings Include: Review of facility policy, titled EBC Implementation Guidelines last reviewed May 2023, revealed, The EBC planned menu items will be prepared daily by the Food and Nutrition department. The menu will consist of one fortified food item at each meal and 8 oz (oz-ounce- unit of measure) of whole milk. Review of Resident 12's clinical record revealed diagnoses that included dysphagia (difficulty swallowing), chronic kidney disease (a condition characterized by a gradual loss of kidney function), and sepsis (an infection of the blood stream). Review of Resident 12's meal tickets revealed Resident 12 prefers to have four pepper packets served with his meals and dislikes salad. Observation of the tray line service on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observations, and staff interviews, it was determined that the facility failed to store food, beverages, and equipment in accordance with professional standards for food service safety in the main kitchen and two of two nourishment areas. Findings include: Review of facility policy, titled FNS407 Food Handling with an effective date of May 1, 2023, revealed, Foods in storage are in closed, labeled, and dated containers; no open boxes or bags .Room temperature food can be covered, labeled, dated with 'use by' dates, and served by 'use by' date Employees must wash hands before putting on disposable gloves. Review of facility policy, titled FNS413 Food Brought in for Patients/Residents with an effective date of May 1, 2023, revealed, Food items that require refrigeration must be labeled with the resident's name and date the food was brought in. Observation in the main kitchen on July, 31, 2023, at 9:24 AM, revealed: one container of snacks with three oatmeal cookies, two bags of pretzels, three fig cookies, and two packs of crackers without a date; one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observations, record review, facility records review, and staff interview, it was determined that the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections; and that the facility failed to ensure staff implemented infection control policies to prevent the spread of infection by posting signs and making personal protective equipment (PPE) available on one of eight areas observed (500 hallway). Findings include: Review of facility policy, titled IC405 COVID-19 with a last revised/review date of June 30, 2023, revealed the following: Entrance Screening: 1. Screening of all persons entering the Center (such as HCP [Healthcare Provider], visitors, medically necessary personnel, contracted staff/vendors, and volunteers) will be done upon entry into the Center; and 1.2 Any HCP who reports symptoms that meet criteria will be tested prior to entry. Review of facility policy, titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on document review and staff interview, it was determined that the facility failed to ensure its nurse aide staff receiving in-service training to be proficient and competent and the training be no less that 12 hours annually for three of five nurse aide staff training information reviewed (Nurse Aides 6, 7, and 9). Findings Include: Review of the nurse aide annual training information revealed the hours for Nurse Aides 6, 7, and 9 did not meet the minimum required 12 hours. An interview with Employee 1 (Human Resources Director) on August 3, 2023, at 9:00 AM, revealed no additional information is available regarding the annual training hours for Nurse Aides 6, 7, or 9. An interview with the Nursing Home Administrator on August 2, 2023, at 11:40 AM, confirmed the aforementioned nurse aides did not meet the minimum required hours of training. 28 Pa. Code 201.29 Personnel polices and procedures

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and resident and staff interviews, it was determined the facility failed to post the results of the most recent surveys in a place readily accessible to residents for three of five resident areas reviewed (400 Unit Dining Room, 500 Unit Lounge, and 700 Unit Lounge). Findings Include: During the Resident Council group meeting on August 2, 2023, several residents participating in the meeting explained they are unaware of the location of the survey results books stationed throughout the facility. An observation on August 1, 2023, at 1:08 PM, revealed that the survey results book on the 400 Unit Dining Room was not in the 400 Unit Dining Room. An observation on August 3, 2023, at 9:38 AM, revealed the 500 Unit Lounge survey results book and the 700 Unit Lounge survey results book did not include the most recent survey results. The most recent survey results in the 500 Unit Lounge and the 700 Unit Lounge books were from June 23, 2022. An observation on August 3, 2023, at 9:24 AM, outside of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure the resident the right to formulate an advance directive for one of 27 residents reviewed (Resident 81). Findings Include: Review of the facility's policy, titled Health Care Decision Making revised March 2022, describes an Advance Directive as Written instruction, such as a living will or durable power of attorney, for health care, recognized under state law relating to the provision of health care when the patient is incapacitated. The purpose of the policy is described, To provide [the] patient the opportunity and knowledge necessary to make his/her health care decisions known. The policy continues, Throughout the stay, advance care planning conversations will be conducted as part of the care plan process .and determine whether the patient wishes to change or continue these instructions. Review of Resident 81's physician orders revealed diagnoses that included hypertension (elevated blood pressure) and a history of falling. Review of Resident 81's clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, it was determined that the facility failed to inform the resident periodically during the resident's stay of services available in the facility and of charges from those services not covered under Medicare for one of three residents reviewed (Resident 232). Findings Include: Review of facility provided documentation revealed Resident 232's last covered day of Medicare covered services was on April 3, 2023. Review of the Beneficiary Protection Notification Review Form revealed the facility had not provided the Resident and/or Resident Representative the required Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF-ABN) form that details the cost of care and services no longer covered under Medicare beginning April 4, 2023. An interview with the Nursing Home Administrator, on August 2, 2023, at 11:51 AM, confirmed Resident 232 had not been provided the required SNF-ABN form at the end of the Medicare covered services, and acknowledged the form should have been provided to the Resident and/or Resident Representative. 28…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility grievance policy, review of facility documentation, and resident and staff interviews, it was determined that the facility failed to resolve a grievance in a timely manner for one of 27 residents reviewed (Resident 11). Findings include: Review of facility policy, titled OPS204 Grievance/Concern last revised July 19, 2023, revealed The administrator will serve as the Grievance Officer who is responsible for overseeing the grievance process .receiving and tracking grievances through to their conclusion, leading any necessary investigations by the facility .immediate action will be taken to prevent further potential violations of any patient right while the alleged violation is being investigated .The department manager will contact the person filing the grievance to acknowledge receipt; investigate the grievance; take corrective actions, if needed; and notify the person filing the grievance of resolution in a timely manner. Review of Resident 11's clinical record revealed diagnoses that included paraplegia (paralysis of all or part of a persons trunk,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, it was determined that the facility failed to ensure the resident assessment accurately reflected the resident status for three of 27 residents reviewed (Residents 37, 71, and 126). Findings include: Review of Resident 37's clinical record revealed diagnoses that included difficulty in walking, major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest in things), and type 2 diabetes mellitus (decreased ability of the body to utilize insulin for the transport of glucose from the blood stream into the cells). Review of Resident 37's care plan revealed a focus area: ADL self-care deficit related to physical limitations, with interventions for: one person assist with rolling walker with wheelchair follow 80 -120, with an initiated date of June, 22, 2022; and Resident is independent after set-up for eating. Review of Resident 37's Annual Minimum Data Set (MDS - Assessment tool utilized to identify a resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interviews, it was determined that the facility failed to ensure the resident comprehensive plan of care was developed and implemented for two of 27 residents reviewed (Residents 61 and 71). Findings include: Review of the facility's Person-Centered Care Plan Policy, last reviewed on October 24, 2022, indicated that care plans will be reviewed and revised by the interdisciplinary team after each assessment, including both comprehensive and quarterly review assessments, and as needed to reflect the response to care and changing needs and goals. Review of Resident 61's clinical record revealed diagnoses that included Hypertension (elevated blood pressure) and Dementia (a chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning). Review of Resident 61's Quarterly Minimum Data Set (MDS) completed on May 30, 2023, under Section I - Active Diagnosis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observations, clinical record review, and staff interviews, it was determined that the facility failed to review and revise the resident plan of care for three of 30 residents reviewed (Residents 24, 49, and 50). Findings include: Review of facility policy, titled OPS416 Person-Centered Care Plan dated November 28, 2016, with a revision date of October 24, 2022, and a last review date of May 24, 2023, revealed, 7. Care plans will be: 7.2 Reviewed and revised by the interdisciplinary team after each assessment, including both the comprehensive and quarterly review assessments, and as needed to reflect the response to care and changing needs and goals. Review of Resident 24's clinical record revealed diagnoses that included a Stage 3 Pressure Ulcer. Review of Resident 24's current physician orders revealed the following order: Sacrum: Cleanse with normal saline solution, pat dry, apply slightly moist silver collagen (advanced, topically applied wound dressings that transform into cool, soothing gel upon contact with drainage), and cover with bordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, facility policy review, and staff interview, it was determined that the facility failed to provide care and services regarding hygiene and bathing for one of 29 residents reviewed (Resident 56). Findings Include: Review of facility policy, titled NSG200 Activities of Daily Living (ADLs) with a revision date of May 1, 2023, revealed, Documentation of ADL care is recorded in the medical record and is reflective of the care provided by nursing staff. ADL care will be documented in real time, as close to the time that care was provided, and information obtained as possible. ADL care is documented every shift by the nursing assistant. Review of Resident 56's clinical record revealed diagnoses that included clostridium difficile colitis (Inflammation of the colon caused by the bacteria Clostridium difficile) and irritable bowel syndrome (a group of symptoms that occur together, including repeated pain in your abdomen and changes in your bowel movements, which may be diarrhea, constipation, or both). Observation of Resident 56 on July 31,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record, observation, and staff interviews, it was determined that the facility failed to ensure care and services are provided in accordance with professional standards of practice that will meet each resident's physical, mental, and psychosocial needs for three of 27 residents reviewed (Residents 11, 18, and 50). Findings include: Review of Resident 11's clinical record revealed diagnoses that included paraplegia (paralysis of all or part of a persons trunk, legs, and pelvic organs), urinary tract infection (UTI - common and painful infections of the urinary system), and hypertension (high blood pressure). Review of Resident 11's physician orders revealed an order for temperature checks every day shift for chronic UTI's, with a start date of July 4, 2023, at 7:00 AM. Review of Resident 11's TAR (Treatment Administration Record- documentation for treatments/medication administered or monitored) revealed no documentation to indicate temperature checks were obtained on July 4, 6, 11, 16, and 29, 2023. Interview with the Director of Nursing (DON) on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, and staff interview, it was determined that the facility failed to ensure the resident environment is free from accident hazards for one of 27 residents reviewed (Resident 50). Findings Include: Review of Resident 50's clinical record revealed diagnoses that included dementia, muscle weakness and wasting, and history of falling. Review of Resident 50's care plan revealed a problem for self-care deficit related to physical limitations due to a history of left hip fracture, dated September 6, 2016, with a revision date of June 12, 2017. Interventions included a standard wheelchair with pressure reducing cushion and elevating leg rests, with an initiated date of June 24, 2023. Observation of Resident 50 on August 2, 2023, at 10:25 AM, revealed that they were being transported in the hallway from the shower room to their room by Employee 17 (Nurse Aide) with no leg rests present on the chair. Observation of Resident 50's room as Employee 18 returned the Resident to the room, revealed that their wheelchair leg rests were laying on the top of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy review, clinical record review, observations, and staff interview, it was determined that the facility failed to provide respiratory care/oxygen services consistent with professional standards of practice for one of four residents reviewed (Resident 99). Findings include: Review of facility policy, titled Oxygen: Nasal Cannula dated January 1, 2004, with a revision date of June 15, 2022, and a last review date of May 24, 2023, revealed, 22. replace disposable set-up every seven days. Date and store cannula in treatment bag when not in use. Review of Resident 99's clinical record revealed diagnoses that included obstructive sleep apnea and muscle wasting and atrophy (partial or complete wasting away of a part of the body), multiple sites. Review of Resident 99's physician orders revealed orders for CPAP (Continuous Positive Airway Pressure - a machine that uses mild air pressure to keep breathing airways open while one sleeps): Full face mask with oxygen at 2 Liters per minute, Pressure Settings: Auto CPAP 8 to 20 centimeters of water at bedtime for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical records and staff interview, it was determined that the facility failed to implement procedures to ensure availability of prescribed medications for one of 27 Resident reviewed (Resident 61). Findings include: Review of Resident 61's clinical record revealed diagnoses that included Hypertension (elevated blood pressure) and Dementia (a chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning). Review of physician orders for Resident 61 from May 1, 2023, to May 31, 2023, revealed an order for Cefdinir Oral Capsule 300 milligrams (mg), give 300 mg by mouth every 12 hours for urinary tract infection (UTI) for three days, with an order start date of May 27, 2023. Review of Resident 61's Medication Administration Record (MAR) from May 2023, revealed Resident 61 was not administered Cefdinir as prescribed on May 27, 2023; May 28, 2023; and May 29, 2023. The MAR was documented as '9', which is code for 'Other/See Nurse Notes'. Review of progress notes for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on document review and staff interview, it was determined that the facility failed to maintain a quality assessment and assurance committee consisting of the required Medical Director or his/her designee for two attendance records reviewed (October 2022 and May 2022.) Findings Include: Review of the facility's Quality Assurance and Performance Improvement Committee Meeting Attendance Record forms, dated October 31, 2022, and May 30, 2023, revealed no signature to confirm the facility's Medical Director or Designee to be in attendance. An interview with the Nursing Home Administrator on August 2, 2023, at 9:14 AM, confirmed the attendance forms were not signed by the Medical Director. The interview also revealed the facility had not met the regulation regarding the Medical Director's attendance at the meetings. 28 Pa. Code 201.14 (a) Responsibility of licensee

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 4 of 53.5+0.5 vs chain
The other 183 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Alexandria Care CenterLos Angeles, CA 1 of 5Bay Crest Care CenterTorrance, CA 1 of 5Bethlehem North Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bethlehem South Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bridgeville Rehabilitation & Care CenterBridgeville, PA 1 of 5Brightwood CenterFollansbee, WV 1 of 5Carlisle Skilled Nursing And Rehabilitation CenterCarlisle, PA 1 of 5Casa De Oro CenterLas Cruces, NM 1 of 5Devonshire Care CenterHemet, CA 1 of 5Gettysburg CenterGettysburg, PA 1 of 5Glenwood CenterFlorence, AL 1 of 5Heritage CenterHuntington, WV 1 of 5Hidden Valley CenterOak Hill, WV 1 of 5Inners Creek Skilled Nursing And Rehabilitation CeDallastown, PA 1 of 5Jersey Shore Skilled Nursing And Rehabilitation CeJersey Shore, PA 1 of 5Kingston Court Skilled Nursing And RehabilitationYork, PA 1 of 5Las Palomas CenterAlbuquerque, NM 1 of 5Lebanon Center, Genesis HealthCareLebanon, NH 1 of 5Lebanon Skilled Nursing And Rehabilitation CenterLebanon, PA 1 of 5Linden Grove Health Care CenterPuyallup, WA 1 of 5Magnolia RidgeGardendale, AL 1 of 5Marmet CenterMarmet, WV 1 of 5Meridian CenterHigh Point, NC 1 of 5Merry Wood LodgeElmore, AL 1 of 5Mount Olive CenterMount Olive, NC 1 of 5Mountain Ridge Center, Genesis HealthCareFranklin, NH 1 of 5Oak Grove CenterWaterville, ME 1 of 5Oceanside Skilled Nursing And RehabilitationHampton, NH 1 of 5Orchard Park Health Care & Rehab CenterTacoma, WA 1 of 5Parkersburg CenterParkersburg, WV 1 of 5Pembroke CenterPembroke, NC 1 of 5Pine LodgeBeckley, WV 1 of 5Playa Del Rey CenterPlaya del Rey, CA 1 of 5Pocahontas CenterMarlinton, WV 1 of 5Pottstown Skilled Nursing and Rehabilitation CentePottstown, PA 1 of 5Putnam CenterHurricane, WV 1 of 5Ridgewood CenterRidgewood, NJ 1 of 5Rio Rancho CenterRio Rancho, NM 1 of 5River City CenterDecatur, AL 1 of 5River Ridge CenterKennebunk, ME

Showing 40 of 183; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GENESIS PM PA OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/14/2022
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/14/2002
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/14/2022
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/14/2022
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/14/2022
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/14/2022
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/14/2022
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/14/2022
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/14/2022
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
BERG, MICHAELIndividualCORPORATE OFFICERsince 11/14/2022
BRIDGEFORD, LAURAIndividualCORPORATE OFFICERsince 04/01/2024
MENDELSON, AVIIndividualCORPORATE OFFICERsince 04/01/2024
HETRICK, TAMATHAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/10/2022

CMS files one row per role, so the 15 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.4M
Net patient revenuemost recent cost report
-0.6%
Operating marginrevenue minus expenses
$3.9M
Related-party expense24% of expenses
Who pays — share of resident-days
Medicaid 76%Medicare 11%Other / private 13%

About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.9M paid to related parties — landlords or management companies under common ownership — equal to about 24% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$338per resident / day
operating cost
$10,276per month
≈ monthly operating cost
$336per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395309. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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