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Raleigh Center

1631 Ritter Drive, Daniels, WV 25832 · For profit - Corporation · 68 certified beds · (304) 763-3051 Medicare & Medicaid certified

Call the home — (304) 763-3051 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2024
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)
  • about 42% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1468 Ritter Dr · (304) 253-3860 · Call to confirm hours
Pharmacy
2122 Ritter Dr · (304) 763-2442 · Call to confirm hours
Grocery
2122 Ritter Dr · (304) 763-4003 · Call to confirm hours
Park
104 Main St · (304) 465-0508 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.0%14.7%15.4%better
Long-stay residents who lose too much weight6.4%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.0%1.6%2.0%better
Long-stay residents with depressive symptoms3.3%7.6%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury2.5%4.4%3.3%better
Long-stay residents whose ability to walk worsened18.3%15.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication35.5%27.0%18.9%worse
Long-stay residents given the seasonal flu vaccine88.1%97.6%95.3%typical
Long-stay residents with pressure ulcers5.5%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control24.2%22.1%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.6%13.4%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%1.0%1.4%better
Short-stay residents given the seasonal flu vaccine61.7%79.4%79.4%worse
Short-stay residents rehospitalized after admission21.6%22.5%22.6%typical
Short-stay residents with an outpatient ER visit11.8%11.3%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.041.801.67better
Long-stay outpatient ER visits per 1,000 resident days0.761.841.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 123 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.0%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.61U.S. median 0.31
Therapy hours / resident / day
0.37hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.61 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.0%CMS range 35.5–53.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.9–17.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge48.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.3%CMS range 5.2–12.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.111.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.91
RN hours/ resident / day
0.79
LPN hours/ resident / day
1.66
Aide hours/ resident / day
3.36
Total nurse hours/ resident / day
0.42
RN hoursweekends
49.2%
Total nursing turnover
46.7%
RN turnover

How full it usually is: this home is certified for 68 beds and averages 64.6 residents a day — about 95% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.36 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.91 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.66 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.66 hrs/resident/day on weekends vs 3.65 on weekdays — 27% thinner on weekends — a notable drop. RN hours go from 1.11 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-03-19)
17
at the previous standard inspection (2024-08-29)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 10 most serious are shown; the remaining 28 are one tap away and print in full.

  • Potential for harm · Ecited before2026-03-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation and staff interviews. the facility failed to maintain a safe, clean homelike environment for residents. This was found to be true for three (3) of 26 residents reviewed during the long-term care survey process. Resident identifiers: #3, #13, #25. Facility census: 65.Findings include: a) Resident #3 During the initial visit with Resident #3 on 03/16/26 at approximately 10:00 AM, an observation was made of the air vent filters in the air conditioner/heating unit. A dust film of approximately one quarter of an inch in thickness could be seen attached to the vent filter. This was reviewed with the Nursing Home Administrator (NHA) on 03/16/26 at approximately 10:45 AM. The Nursing Home Administrator said she would get maintenance to clean this as soon as possible. b) Resident #13 During the initial visit with Resident #13 on 03/16/26 at approximately 10:20 AM, an observation was made of the air vent filters in the air conditioner/heating unit. A dust film of approximately one quarter of an inch in thickness could be seen attached to the vent filter. This was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-19 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview, the facility failed to meet the nutritional needs of the residents in accordance with established national guidelines, due to not following the menu, recipes, and prepping in advance. This had the potential to affect more than a limited number of residents who received their meals from the kitchen. Resident #11, #30, #63, and a sample tray sent to the survey team. Facility census: 65. Findings include: a) Policy Review The Healthcare Services Group (HCSG) policy 004 titled Menus, states: Menus will be planned in advance to meet the nutritional needs of the residents in accordance with established national guidelines. Menus will be developed to meet the criteria through the use of an approved menu planning guide. Menu cycles will include standardized recipes. A menu substitution log will be maintained on file. b) Resident #11 On 03/16/26 at 12:50 PM, Resident #11 had a piece of plain unfrosted angel food cake setting on top of what appeared to be finely chopped and grated fresh carrots . He was supposed to have received carrot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-19 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on food tray temperatures, resident interviews and staff interview, the facility failed to serve food to residents that was attractive, palatable and at a safe and appetizing temperature to prevent foodborne illness. The facility failed to ensure cold foods were served cold. This failed practice was true for one (1) of one (1) meal tray tested for food temperatures throughout the survey process but had the potential to effect more than an isolated number of residents. Residents identified: #11, 15, 53, 48, 49, 1 and 69. Facility census: 65. Findings include: a) Policy Review Healthcare Services Group (HCSG) policy 016 titled Food Preparation states: All foods are prepared in accordance with the FDA Food Code. All foods will be cooked, held and served at the appropriate temperature. The Healthcare Services Group (HCSG) policy 004 titled Menus states: Menus will be planned in advance to meet the nutritional needs of the residents in accordance with established national guidelines. Menus will be developed to meet the criteria through the use of an approved menu planning guide.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food safety. Additionally, the facility failed to follow the proper sanitation practices for the kitchen and the food preparation equipment. This practice had the potential to affect more than an isolated number of residents. Facility census: 65. Findings include: a) Policy Review Healthcare Services Group policy #019 titled Food Storage, states: All Time / Temperature Control for Safety (TCS) foods, frozen and refrigerated, will be appropriately stored in accordance with guidelines of the FDA Food Code. All foods will be stored wrapped or in covered containers, labeled and dated, and arranged in a manner to prevent cross contamination. All residents personal food brought in from the outside, will have a date put on when received, when opened, and will be given a seven (7) day use by date, unless the manufacturers use by date is before the seven (7) days. HCSG policy #27 titled Equipment, states the following: All…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-19 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview, the facility failed to store and dispose of garbage and refuse properly. This was a random opportunity for discovery that has the potential to affect more than a limited number of the residents currently residing at the facility. Facility census: 65. Findings include: a) Policy Review The Healthcare Services Group Policy #30 titled Dispose of Garbage and Refuse states: All garbage and refuse will be collected and disposed of in a safe and efficient manner. The Dining Services Director will ensure that there are appropriately lined containers available within the food service area for disposal of garbage or other refuse. Appropriate lids are provided for all containers. b) Initial Walkthrough of the kitchen On 03/16/2026 at 10:00 AM during the initial walkthrough of the kitchen the following was identified: Two (2) trash cans not in constant use, were without a lid in the kitchen. The trash can in the dish room was not in constant use and did not have a lid on it. The trash can located by the hand washing sink was soiled on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and staff interviews, the facility failed to ensure a safe and sanitary environment was provided to prevent the development and transmission of communicable diseases and infections. This failed practice had the potential to affect more than a limited number of residents. Resident Identifiers: #33, #50, #58 and #40. Facility Census: 65.Findings include: a) During the Dining Room initial observation conducted on 03/16/26, the ice scoop remained in the ice storage container while the residents were served. On 03/16/26 at 11:53 AM, the ice scoop, not being placed in a holder after each use, was confirmed by Licensed Practical Nurse (LPN) #24. The ice scoop on B Hall was not placed in a separate container , but remained in the ice storage container during meal service. At 12:10 PM. the Administrator confirmed the ice scoop was in the ice storage container and stated, They have a cup .they should have moved it over. At 12:11 PM, the ice scoop wad observed in the ice storage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon record review and staff interview, the facility failed to accurately record a diagnosis of bipolar on a resident's Minimum Data Set (MDS). This was found to be true for one (1) of 26 residents reviewed during the long term care survey process. Resident identifier: #12. Facility census: 65.Findings include: a) Resident #12 Resident #12's medical record was reviewed and found their active diagnoses included: - Schizoaffective disorder, Bipolar type , with an onset date of 05/17/24. The resident's most recent MDS was conducted on 12/31/25. Section I for Active Diagnoses was reviewed and found Bipolar Disorder was not marked for this resident. A review of the MDS completed on 09/22/25, found Section I, was not marked for bipolar disorder, and the MDS completed on 07/23/25 was also not marked for bipolar disorder. This discrepancy was reviewed with the Nursing Home Administrator on 03/19/26 at 12:10 PM. She acknowledged the error on all three MDSs.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview the facility failed to implement a personalized care plan to provide adaptative equipment (plate guard) for Resident #26. This was a random opportunity for discovery and was only true for Resident #26. Resident Identifiers: Resident #26. Facility Census: 65 Findings Include: a) Resident #26 On 3/16/26 at 12:20 PM an observation found Resident 26 did not have a plate guard provided with her noon time meal. Resident #26 has a medical diagnosis which includes hemiplegia, affecting the left non dominant side as well as legal blindness. Resident #26 has an order for a regular/liberalized diet, regular texture, standard thin liquids consistent. Plate guard and built up utensils with meals, no salt packet, sugar sub.(Substitute) A plate guard is an assistive dining device designed to foster independence for individuals with limited dexterity, tremors, or one-handed capability (e.g., due to stroke, Parkinson's, or cerebral palsy). Its primary purpose is to prevent food spills by offering a high, curved, or straight edge (often 1-1.5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed ensure a care plan was revised and updated when a nutritional supplement was discontinued. This was true for one (1) of 26 sampled residents reviewed during the long term care survey process. Resident Identifier: #2. Facility Census: 65.Findings include: a) Resident #2 A Nutrition assessment dated [DATE] was reviewed and stated, Sig (Significant) change and wt. (weight) review. Average po (by mouth) intake 65% meeting around 90% est. (established) needs. Sig wt. loss x 30 and 180 days; resident desires wt. loss w/ (with) goal wt. of 150#; hx (history) ozempic not currently ordered; diuretic recently reordered and wt. fluctuations may occur; hx sig wt. loss and sig wt. gain. BMI indicates obesity. Therapeutic diet d/t (due to) modular protein tid (three times a day); refusing most of modular protein. Rec. (recommend) d/c (discontinue) modular protein d/t refusals. Will f/u (follow up) prn (as needed). Resident #2's care plan was reviewed and found…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview the facility failed to provide adaptative equipment (plate guard) for Resident #26 as ordered. This was a random opportunity of discovery and was true for only Resident #26. Facility Census: 65Findings Include: a) Resident #26 On 3/16/26 at 12:20 PM an observation found Resident #26 did not have a plate guard provided with her noon meal. Resident #26 has medical diagnoses which includes hemiplegia, affecting the left non dominant side as well as legal blindness. Resident #26 has an order for a regular/liberalized diet, regular texture, standard thin liquids consistent. Plate guard and built up utensils with meals, no salt packet, sugar sub (substitute). A plate guard is an assistive dining device designed to foster independence for individuals with limited dexterity, tremors, or one-handed capability (e.g., due to stroke, Parkinson's, or cerebral palsy). Its primary purpose is to prevent food spills by offering a high, curved, or straight edge (often 1-1.5 inches high). This allows users to push food onto their utensils without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Dcited before2026-03-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure a resident's Physician Orders for Scope of Treatment (POST) form was signed by the resident's Power of Attorney (POA). This was true for one (1) of three (3) residents reviewed for the care area of advance directives during the long term care survey process. Resident Identifier: #39. Facility Census: 65. Findings include: On 03/16/26 at 2:12 PM, during Resident's #39's electronic medical record review, the POST form was reviewed. A verbal consent was obtained by the POA on 01/19/26. A signed POST form was not in the electronic medical record. The state surveyor requested documentation or records to indicate the POST form had been mailed for the signature to be obtained. No documentation or records to indicate the form had been mailed to be signed or follow-up was attempted for signature until state surveyor intervention. On 03/16/26 at 3:20 PM, the Social Worker confirmed there was no signature on Resident #39's POST form. The Social Worker stated, I did follow-up and she said she would mail it. She has the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview the facility failed to maintain an accident and hazard free environment by leaving a medicine cart unlocked and unattended. This was a random opportunity for discovery and had the potential to affect more than a limited number of residents residing in the Long-Term Care Facility. Facility census: 65. Findings include: a) During med pass observation, on 05/14/25 at 8:20 AM, LPN # 47 was observed preparing medicine on the cart, then turned and went into the resident's room leaving the medicine cart unlocked. During an interview on 05/14/25, at 8:26 am with LPN # 47, the LPN stated, I realized when I came out of the room and saw the cart that I left it unlocked. 05/14/25 9:00 AM the administrator confirmed the medication cart should have been locked if not in direct line of cite from the Nurse.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure food was stored/prepared and served in a sanitary manner, due to items sitting on the floor, an oven not being cleaned, and stacking serving pans and bowls while still wet. This was a random opportunity for discovery. This has the potential to affect more than a limited number of residents residing in the facility. Facility census: 65. Findings include: a) At approximately 9:30 AM on 5/13/2025 a case of oats and a case of grits were observed sitting on the floor in the dry stock room. Both items were dated for 05/06/25. This was confirmed by [NAME] #56. On 05/13/25 at 9:48 AM the following observations were observed, five (5) trays with blue serving bowls were sitting near the area where food is plated. The bowls were still wet. Further observations revealed the large, medium, and small pans that go on the steam table and holds the food being served were stacked on a shelf near the steam table; after pulling two pans from each stack, all pans pulled for observations was wet. When holding the pans up a steady…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and the facility policy, the facility failed to ensure the residents had a comfortable, homelike environment. Meal tray service without removal of tray, and staff storing trash bags in residents room on residents hand towel rack. This was a random opportunity for discovery and had the ability to affect a limited number of residents. Resident identifier: Meal tray service without removal of tray and staff storing trash bags in residents room on residents hand towel rack. Facility census: 63. Findings include: a) Meal tray service without removal of tray. During an observation of the serving of the meal trays on 08/25/24 at approximately 11:50 AM the trays were being placed on the table for the residents and not being removed. During an interview with the Assistant Director of Nursing (ADON) on 08/25/24 at approximately 11:53 AM the ADON acknowledged the trays were not being removed from the table and agreed that the trays should have been removed. During an interview with the Administrator on 08/25/24 at approximately 12:00 PM, the administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-29 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and resident and staff interview, the facility failed to ensure residents of the facility were free from abuse and neglect due to a Nurse Aide (NA) neglecting their duties, not serving Resident #2 lunch in a timely manner, and ensuring other residents were free from abuse by Resident #16. These were random opportunities for discovery. Resident identifiers: #2, #6, #24, #16. Facility census: 63. Findings include: a) Nurse Aide (NA) #39 At approximately 11:30 PM on 08/26/24, NA #39 was observed sitting in the area labeled Resident Sitting Area on her cell phone while a call light in her assigned area was ringing. NA #39 continued to look down at her phone and not answer the call light until approximately 11:38 PM. At approximately 11:42 PM, NA #39 returned from the room to the Resident Sitting Area, set back down in the chair, and resumed usage of her cell phone. At approximately 11:58 PM, a call light was pressed in room [ROOM NUMBER], another assigned room for NA #39. The call light rang…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview and staff interview the facility failed to ensure the environment was free of accident hazards. Residents fall mats were preventing a resident to safely make it to his bed in his wheelchair, oxygen was stored in resident sitting area with no signage, and medications were not stored in a safe manner. These were random opportunities for discovery during the long term care survey process and had the ability to affect a more than a limited number of residents currently resding in the facility. Identifier: Resident #26. Facility Census.: 63. Findings include: a) Resident #26 fall mats. During a tour of the facility on 08/25/24 at approximately 2:15 PM, Resident #26 was observed attempting to wheel himself in his wheelchair to his side of the room by the window. The resident stated, he was unable to safely go to his side because he can't get over the fall mats with his wheelchair. During this observation, fall mats were identified on the left and right side of the first bed entering the room and this resident was sitting in his wheel chair to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-29 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and resident and staff interviews, the facility failed to offer snacks to residents who wished to revieve a snack at night time, and failed to ensure all ordered snacks were delivered to residents at night time. This was a random opportunity for discovery. Resident identifiers: #24, #28, #33, #51, #52, #22, #58. Facility census: 63. Findings included: a) Resident #24 At approximately 10:15 AM on 08/25/24, during a tour of the nourishment room at the facility, a sandwich was found in the refrigerator with a label dated 08/24/24 S3 (third shift, night shift), with the resident's name on it. A review of the task sheet for snacks offered for Resident #24 indicated Not Applicable was selected under question 2, titled Snack Accepted. At approximately 10:45 AM, an interview with the District Dietary Manager (DDM) confirmed the resident was ordered the snack, the S3 on the label meant third shift, or night shift, and they were not passed. At approximately 11:00 AM on 08/25/24, an interview was conducted with the Dietary Manager (DM) regarding snacks. The DM stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure food was stored, prepared, and served in a sanitary manner. This was a random opportunity for discovery. This has the potential to affect more than a limited number of residents residing in the facility. Facility census: 63. Findings include: a) Kitchen Tour At approximately 9:45 AM on 08/25/24, during the initial tour of the kitchen, a jar of apple sauce was discovered in the reach-in refrigerator. The apple sauce had a discard date of 7/19/24 on it and was still in use. [NAME] #82 acknowledged the apple sauce, discard date, and that it was still in use. At approximately 11:00 AM, an interview was conducted with the Dietary Manager (DM) regarding the apple sauce. During the interview, the apple sauce was still in the refrigerator and acknowledged by the DM. b) Dining Observation On 08/25/24 at 12:00 PM, the Assistant Director of Nursing (ADON) #55 was observed assisting a resident with her fork, food and drink while the resident was eating. The ADON then turned and picked up a clean tray to serve another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, record review and staff interview, the facility failed to ensure each resident was treated with dignity. This was a random opportunity for discovery. Resident identifier: #12. Facility Census: 63. Findings include: a) Resident #12 On 08/25/24 at 11:40 AM, during an interview with Resident #12, she reported when she pressed her call light it often took staff up to 20 minutes to answer. Resident #12 had a privately paid care giver in the room with her who agreed with the statement of the resident. Resident #12 reported, if she asked to go to the bathroom, she required the use of a lift to put her in the bed to use the bedpan, and staff would make her go to bed for the remainder of the day and would not let her get back up until the following day. On 08/27/24 at 2:00 PM, observed Nurse Aide (NA) #51 exit Resident #12's room with a lift. She reported she had just put the resident on the bedpan. She stated, Resident #12 has a private sitter due to blindness. She stated the resident gets up out of bed around 10:30 AM, will do her therapy and eat. She then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and resident interview, the facility to ensure call light was placed in a position which would allow the resident to use it if she needed to call for help. This is true for one (1) of 22 sampled residents reviewed during the long term care survey process. Resident Identifier: Resident #35. Facility Census: 63. Findings include: a) On 08/26/24 at 10:55 AM, an observation found Resident #35 resting in her bed. Her call light button was clipped to the left side of her bed and was hanging down toward the floor. Resident #35 reported she was not able to use her left hand at all and was not able to use the call bell when it is clipped to the left side of her bed. On 08/26/24 at 11:00 AM, when Licensed Practical Nurse (LPN) #17 came into the room, she acknowledged the light was clipped to the non dominant side of the resident and moved it to the right side of the bed and placed it in HER dominant hand. She stated, resident had been working with physical therapy to try to strengthen the left hand. On 08/29/24 at 12:55 PM, The Director of Nursing (DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview the facility failed to implement the policy and procedure entitled, Abuse Prohibition. This was a random opportunity for discovery. Resident identifiers: Resident #16, #6 and #24. Facility census 63. Findings include: c) Resident #16 On 08/27/24 at approximately 12:00 PM, a record review was conducted for Resident #16. During the record review, Resident #16 was noted to have the following diagnoses: Anxiety disorder, unspecified, date 02/10/17 Insomnia, unspecified, date 03/25/17 Major depressive disorder, unspecified, date 02/10/17 Schizoaffective disorder, bipolar type, date 05/17/24 Psychotic disorder with hallucinations, date 12/15/23 Unspecified dementia, unspecified severity, date 02/10/27 Alzheimer's disease, unspecified, date 12/31.20 Vascular dementia with behavioral disturbance, date 12/31/20 Resident #16 was also noted to be receiving the following medications: Clonazepam 0.5 milligram (MG) 1 (one) tablet by mouth three times a day Cymbalta 60 MG 1 (one)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to report an allegation of abuse. This was a random opportunity for discovery. Resident identifiers: #16, #6, #24. Facility census: 63. Findings included: a) Resident #16 On 08/27/24 at approximately 12:00 PM, a record review was conducted for Resident #16. During the record review, Resident #16 was noted to have the following diagnoses: Anxiety disorder, unspecified, date 02/10/17 Insomnia, unspecified, date 03/25/17 Major depressive disorder, unspecified, date 02/10/17 Schizoaffective disorder, bipolar type, date 05/17/24 Psychotic disorder with hallucinations, date 12/15/23 Unspecified dementia, unspecified severity, date 02/10/17 Alzheimer's disease, unspecified, date 12/31/20 Vascular dementia with behavioral disturbance, date 12/31/20 Resident #16 was also noted to be receiving the following medications: Clonazepam 0.5 milligram (MG) 1 (one) tablet by mouth three times a day Cymbalta 60 MG 1 (one) capsule by mouth one time a day Nuplaid 34 MG 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, staff interview and the facility policy and procedure review, the facility failed to provide evidence that all alleged violations were thoroughly investigated, and that corrective action was taken. Residents level of care was not reviewed for possible discrepancies and statements were not obtain from all relevant staff members. This was true for one (1) of five (5) residents reviewed for abuse during the long terms survey process. Resident identifier: #4. Facility census: 63. Findings Include: a) Resident #4 On 08/29/24 at approximately 2:40 PM during the review of the facility investigation completed for the incident which occurred on 06/01/24 it was identified that statements from all staff who had cared for the resident during this time had not been obtained. It was further identified Resident #4's radiology report results states Resident #4 had a moderately displaced impaction fracture of the distal femur metaphysis. The facility did follow up with the medical treatment for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on medical record review and staff interview the facility failed to accurately complete a Minimum Data Set (MDS) when Resident #61 was discharged home. This was true for one (1) of 22 residents reviewed during the long term care survey process. Resident Identifier: Resident #61. Facility census: 63. Findings include: a) Resident #61 During a medical record review on 08/26/24 at 1:49 PM a review of a nursing note revealed the following [typed as written] Resident discharging home, discharge transition packet and medications discussed. Belongings packed up and sent with resident. All questions answered satisfactorily, medications called in to (Name of Local Pharmacy). Son at bedside to transport. During a further review the facility discharge plan documentation's also identified the resident discharged to home. During a medical record review of the MDS dated [DATE] it is identified in Section A. 2105 that the resident discharged to a short-term General Hospital. During an interview with the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview the facility failed to develop and implement the individualized comprehensive care plan for depression. This was true for one (1) of 22 residents reviewed during the long term care survey process. Resident identifier: #26. Facility census: 63. Findings include: a) Resident #26 During a medical record review for Resident #26 on 08/27/24 at 12:40 PM it was identified the Resident had a physician order for Escitalopram Oxalate Tablet 20 MG to be given one (1) tablet by mouth for a diagnosis of depression. A review of Resident #26's care plan found it did not include a individualized comprehensive care plan that addressed the diagnosis of depression. During an interview with the Director of Nursing (DON), on 08/27/24 at 1:54 PM, the DON agreed the individual comprehensive care plan for the diagnosis of depression had not be developed for Resident #26.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview the facility failed to ensure residents receive treatment and care in accordance with professional standards of practice by failing to provide care according to physicians orders. This was a random opportunity for discovery during the Long Term Care Survey Process. Resident identifiers: Resident #15 and Resident #25. Facility census: 63. Findings include: a) Resident #15 On 08/26/24 at approximately 9:00 AM, a record review was conducted for Resident #15 revealing the following diagnoses: Hemiplegia and heiparesis following unspecified cardiovascular disease affecting non-dominate side dated as admitting diagnosis. Epilepsy, unspecified, date 05/18/18 Cerebral palsy, date 05/07/18 Nontraumatic subdural hemorrhage, unspecified, date 05/07/18 Personal history of traumatic brain injury, date 05/07/18 Unspecified convulsions, date 05/07/18 In addition, Resident #15 had a physicians order to wear a helmet when out of bed and an optifoam to head for breakdown prevention. At that time, the following care plan was noted in reference to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to timely act upon a Medication Regimen Review (MRR) of a high-risk medication. This was true for 1 (one) of 5 (five) residents reviewed for the care area of unnecessary medications during the Long-Term Care Survey Process. Resident identifier: Resident #16. Facility census 63. Findings include: a) Resident #16 On 08/27/24 at approximately 12:00 PM, a record review was conducted for Resident #16. During the record review, Resident #16 was noted to have the following diagnoses: Anxiety disorder, unspecified, date 02/10/17 Insomnia, unspecified, date 03/25/17 Major depressive disorder, unspecified, date 02/10/17 Schizoaffective disorder, bipolar type, date 05/17/24 Psychotic disorder with hallucinations, date 12/15/23 Unspecified dementia, unspecified severity, date 02/10/17 Alzheimer ' s disease, unspecified, date 12/31/20 Vascular dementia with behavioral disturbance, date 12/31/20 Resident #16 was also noted to be receiving the following medications: Clonazepam 0.5 milligram (MG) 1 (one) tablet by mouth three times a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to ensure Resident #24 and #28 were served the correct diet to meet their needs. This was a random opportunity for discovery. Resident identifiers: #24, #28. Facility census: 63. Findings included: a) Nourishment Room At approximately 10:15 AM on 08/25/24, during a tour of the nourishment room at the facility, two (2) bologna sandwiches, with labels for snacks from the previous night shift, were discovered with the names of Resident #24 and #28 on them. Upon further inspection, the labels for both sandwiches read Peanut Butter and Jelly and listed both residents' diets as advanced. At approximately 10:45 AM, an interview was conducted with the Dietary District Manager (DDM) concerning the diets listed on the sandwiches, the type of sandwich indicated by the labels, and the actual sandwich that was served. The DDM confirmed the labels for both Residents #24 and #28 stated Peanut Butter and Jelly and listed both diets as advanced. The DDM stated neither Resident #24 nor #28 should have received a bologna…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure garbage and refuse was disposed of properly. This was a random opportunity for discovery. This had the potential to affect more than a limited number of residents residing in the facility. Facility census: 63. Findings included: a) At approximately 10:00 AM on 08/25/24, during a tour of the facility, the dumpster was observed with the lid and door open with debris (food particles and trash) laying all around it, on the ground. Gloves and masks were observed laying on the ground around the dumpster as well. Housekeeper #88 acknowledged the state of the dumpster and the ground around it. The Director of Nursing (DON) arrived at the facility during this time and also acknowledged the dumpster.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    According to record review and resident and staff interviews, the facility failed to accurately complete medical records pertaining to blood pressures for Resident #45 and a diagnosis of depression for Resident #26. This was a random opportunity for discovery. Resident identifiers: #45, #26. Facility 63. Findings include: A) Resident #45 At approximately 10:30 AM on 08/29/24, during record review pertaining to Resident #45's dialysis, it was discovered the facility was documenting blood pressures in the resident's left arm, which she has orders not to, due to having a fistula in her left arm. The following dates were documented as times the resident's blood pressure was taken in her left arm: 10/07/2023- Three (3) times 10/10/2023 10/14/2023 10/28/2023 11/22/2023- Three (3) times 11/29/2023 11/30/2023 12/06/2023 12/09/2023 12/12/2023 12/20/2023 01/18/2024 01/25/2024 02/08/2024 02/18/2024 02/21/2024 03/13/2024 05/13/2024 05/14/2024 05/20/2024 05/22/2024 06/17/2024 06/27/2024 06/29/2024 At approximately 10:45 AM an interview was conducted with the Director of Nursing (DON) regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and staff interview the facility failed to store respiratory equipment at bedside in a sanitary manner according to professional standards of care. This was a random opportunities for discovery. Resident Identifier: #219, #3, #27 Facility Census: 63 Findings included: a) Resident #219 During the initial interview process of the survey it was discovered that Resident #219 had a Bi-Pap at bed side that was not stored in a sanitary manner. The machine was on the bedside table with the tubing draped across the bedside table. There was nothing covering the Bi-Pap machine or tubing. The appropriate plastic storage bag was on the floor. This was confirmed with Licensed Practical Nurse # 9. b) Resident #3 During the initial interview process of the survey it was discovered that Resident #3 had a nebulizer machine at bed side that was not stored in a sanitary manner. The machine was on the bedside table with the tubing draped across the machine. There was nothing covering them for protection. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and staff interview the facility failed to ensure a complete and accurate medical record. The facility failed to ensure the Physician Orders for Scope of Treatment (POST) forms were completed per directions specified by the [NAME] Virginia Center for End-of-Life Care. This was true for three (3) of 17 residents reviewed for the Long-Term Care Survey Process. Resident Identifiers: #44, #66, and #8. Facility Census: 63. Findings included: a) Resident #44 A medical record review on 03/06/23 at 1:47 PM, revealed the POST form for Resident #44 noted no medically assisted nutritional status and no signature of the person participating or assisting the resident with the completion of the POST form. An interview with the Licensed Social Worker on 03/07/23 at 10:19 AM, verified the resident's wishes for any medically assisted nutrition was not addressed and there was no signature for the person participating or assisting with the completion of the POST form. b) Resident #8 Review of Resident #8's medical records showed a Physician Orders for Scope of Treatment (POST)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident interview, and staff interview, the facility failed to develop and/or implement the comprehensive care plan. Resident #40's comprehensive care plan was not developed in the area of shoulder pain. Resident #8's care plan was not implemented in the area of nutrition. This deficient practice had the potential to affect two (2) of 17 residents reviewed in the long-term care survey sample. Resident identifiers: #40, #8. Facility census: 63. a) Resident #40 During an interview on 03/06/23 at 12:41 PM, Resident #40 reported bilateral shoulder pain. She stated she was receiving pain medication but still had shoulder pain, particularly in the morning when her clothing was changed. Review of Resident #40's medical records revealed she had a diagnosis of osteoarthritis and a history of right humerus fracture. The resident had received bilateral shoulder steroid injections at an orthopedic office on 11/9/22, 12/14/22, and 2/15/23. Review of Resident #40's comprehensive care plan showed the following focus related to pain, Resident exhibits or is at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview and policy procedures the facility failed to provide treatment and care in accordance with professional standards of practice. This was true for two (2) of three (3) records reviewed for accidents. Findings Included: Resident #28 a) On 3/6/23 at 1:04 PM record review shows that Resident #28 had a fall on 2/25/23. The fall was unwitnessed and he presented with a swollen right hand that required an x-ray (negative). According to the facility Falls Management Policy dated 9/15/01, Revision date 6/15/22 Any patient who sustains an injury to the head from a fall and/or has an unwitnessed fall will be observed for neurological abnormalities by performing neuro check, per policy According to the Director of Nursing (DON) on 3/6/23 at 3:25 PM, the neurological checks are to be done in the following sequence. Every fifteen (15) minutes X's two (2) hours, Every thrifty (30) minutes X's two (2) hours. Every hour X's four (4) hours and every eight (8) hours X sixty-four (64)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and staff interview, the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. Resident #48 did not have fall mats to her floor as ordered by the physician. This was a random opportunity for discovery. Resident identifier: #48. Facility census: 63. Findings included: a) Resident #48 On 03/06/23 at 12:35 PM, Resident #48 was observed lying in bed with fall mats on the floor on both sides of her bad. On 03/08/23 at 8:45 AM, Resident #48 was observed lying in bed. The fall mats were propped up against the wall and not on the floor. Review of Resident #48's physician's orders showed an order written on 06/11/21 for bilateral mats to bedside while the resident was in bed. Review of Resident #48's medical records showed the resident's most recent fall had occurred on 01/03/23. On 03/08/23 at 9:10 AM, Nursing Assistant (NA) #35 confirmed Resident #48's floor mats were not properly placed on the floor. No further information was provided through the completion of the survey process. .

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the pharmacist failed to report a medication irregularity for one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident identifier: #8. Facility census: 63. Findings included: a) Resident #8 Review of Resident #8's medical records showed the resident was admitted from the hospital on [DATE]. The resident's hospital discharge instructions included an order for the medication Buspar (buspirone hydrochloride) 10 mg twice a day for anxiety. The resident had a diagnosis of end stage renal disease and was receiving dialysis treatments. Further review of Resident #8's medical records showed a pharmacy medication review was performed on 08/08/23. The medication review stated, Clinically urgent recommendation: prompt response requested. [Resident's name] receives Buspar 10 mg twice daily for anxiety and requires dialysis. The use of buspirone hydrochloride is contraindicated in individuals receiving dialysis. Recommendation: Please evaluate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure the controlled substance count was completed and documented by two (2) licensed nurses during shift change. This was a random opportunity for discovery. Facility Census: 63. Findings Included: a) Medication Administration On 03/07/23 at 8:15 AM, a review of the controlled substances count was completed. The following dates were not signed by two (2) nurses during shift change and the narcotic count was not completed: --02/07/23 off going nurse 7:00 AM --02/08/23 off going nurse 7:00 AM --02/09/23 on coming nurse 7:00 AM --02/11/23 on coming nurse 7:00 AM --02/11/23 off going nurse 7:00 PM --02/17/23 on coming nurse 7:00 AM --02/17/23 off going nurse 7:00 PM --02/23/23 on coming nurse 7:00 PM On 03/07/23 at 8:20 AM, licensed practical nurse (LPN) #60 confirmed the above dates were not signed by two (2) nurses at the end of each shift. On 03/07/23 at 8:25 AM, Assistant Director of Nursing (ADON) #61 was notified and confirmed the dates were not signed by two (2) nurses and the pages were not complete. b) Policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to maintain the kitchen in a safe and sanitary manner in accordance with professional standards of practice. During the kitchen tour it was discovered the freezer floor needed to be cleaned and the beverage dispenser was not draining properly. This had the potential to affect a limited number of residents receiving nourishment from the kitchen. Facility census: 63. Findings included: a) Kitchen tour During the kitchen tour on 03/06/23 at 10:50 AM, it was discovered the walk-in freezer had six (6) individual cups of ice cream on the floor and also the floor needed to be cleaned. The tubing for the beverage dispenser wand was draining into the hand washing sink. On 03/06/23 at 11:20 AM, the Dietary Manager on verified the floor to the walk-in freezer needed to be cleaned and the beverage dispenser machine should not have tubing draining into the hand washing sink. .

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.4+0.6 vs chain
Health inspection 3 of 52.3+0.7 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 4 of 53.5+0.5 vs chain
The other 183 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Alexandria Care CenterLos Angeles, CA 1 of 5Bay Crest Care CenterTorrance, CA 1 of 5Bethlehem North Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bethlehem South Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bridgeville Rehabilitation & Care CenterBridgeville, PA 1 of 5Brightwood CenterFollansbee, WV 1 of 5Carlisle Skilled Nursing And Rehabilitation CenterCarlisle, PA 1 of 5Casa De Oro CenterLas Cruces, NM 1 of 5Devonshire Care CenterHemet, CA 1 of 5Gettysburg CenterGettysburg, PA 1 of 5Glenwood CenterFlorence, AL 1 of 5Heritage CenterHuntington, WV 1 of 5Hidden Valley CenterOak Hill, WV 1 of 5Inners Creek Skilled Nursing And Rehabilitation CeDallastown, PA 1 of 5Jersey Shore Skilled Nursing And Rehabilitation CeJersey Shore, PA 1 of 5Kingston Court Skilled Nursing And RehabilitationYork, PA 1 of 5Las Palomas CenterAlbuquerque, NM 1 of 5Lebanon Center, Genesis HealthCareLebanon, NH 1 of 5Lebanon Skilled Nursing And Rehabilitation CenterLebanon, PA 1 of 5Linden Grove Health Care CenterPuyallup, WA 1 of 5Magnolia RidgeGardendale, AL 1 of 5Marmet CenterMarmet, WV 1 of 5Meridian CenterHigh Point, NC 1 of 5Merry Wood LodgeElmore, AL 1 of 5Mount Olive CenterMount Olive, NC 1 of 5Mountain Ridge Center, Genesis HealthCareFranklin, NH 1 of 5Oak Grove CenterWaterville, ME 1 of 5Oceanside Skilled Nursing And RehabilitationHampton, NH 1 of 5Orchard Park Health Care & Rehab CenterTacoma, WA 1 of 5Parkersburg CenterParkersburg, WV 1 of 5Pembroke CenterPembroke, NC 1 of 5Pine LodgeBeckley, WV 1 of 5Playa Del Rey CenterPlaya del Rey, CA 1 of 5Pocahontas CenterMarlinton, WV 1 of 5Pottstown Skilled Nursing and Rehabilitation CentePottstown, PA 1 of 5Putnam CenterHurricane, WV 1 of 5Ridgewood CenterRidgewood, NJ 1 of 5Rio Rancho CenterRio Rancho, NM 1 of 5River City CenterDecatur, AL 1 of 5River Ridge CenterKennebunk, ME

Showing 40 of 183; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GENESIS WV HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 02/02/2015
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS OPERATIONS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
BERG, MICHAELIndividualCORPORATE OFFICERsince 03/02/2015
BRIDGEFORD, LAURAIndividualCORPORATE OFFICERsince 06/01/2024
MENDELSON, AVIIndividualCORPORATE OFFICERsince 06/01/2024
MORRIS, DIANEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/23/2023
RAHIM, MUSTAFAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2024
SEXTON, KEITHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2024

CMS files one row per role, so the 20 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.

10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.8M
Net patient revenuemost recent cost report
+0.9%
Operating marginrevenue minus expenses
$4.5M
Related-party expense42% of expenses
Who pays — share of resident-days
Medicaid 76%Medicare 15%Other / private 10%

About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.5M paid to related parties — landlords or management companies under common ownership — equal to about 42% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$449per resident / day
operating cost
$13,647per month
≈ monthly operating cost
$453per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.

Typical monthly cost in West Virginia
$12,836/mo
Nursing home (semi-private)
$13,262/mo
Nursing home (private)
$6,340/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515088. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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