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Pierpont Center At Fairmont Campus

1543 Country Club Road, Fairmont, WV 26554 · For profit - Corporation · 120 certified beds · (304) 363-2273 Medicare & Medicaid certified

Call the home — (304) 363-2273 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0609, F0610) — most recent Jan 2026Resident-funds citations (F0565, F0567)Behavioral-health or dementia-care citation — no harm found (F0758)$14,645 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0567)
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $14,645 in federal fines (most recent 2026-01-08)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1836 Locust Ave · (304) 366-1252 · Call to confirm hours
Pharmacy
401 Marion Sq · (304) 367-1300 · Call to confirm hours
Grocery
Food Lion0.2 mi
308 Marion Sq · (304) 363-5027 · Call to confirm hours
Park
Mary Lou Retton Park · (304) 363-7037 · Typically dawn to dusk
Place of worship
404 Fairlane Ave · (304) 551-2108

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.3%14.7%15.4%worse
Long-stay residents who lose too much weight16.1%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.3%1.6%2.0%better
Long-stay residents with depressive symptoms11.6%7.6%6.5%worse
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury3.5%4.4%3.3%typical
Long-stay residents whose ability to walk worsened19.3%15.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication19.5%27.0%18.9%typical
Long-stay residents given the seasonal flu vaccine96.3%97.6%95.3%typical
Long-stay residents with pressure ulcers3.8%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control23.9%22.1%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table6.0%13.4%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%1.0%1.4%better
Short-stay residents given the seasonal flu vaccine46.7%79.4%79.4%worse
Short-stay residents rehospitalized after admission17.8%22.5%22.6%better
Short-stay residents with an outpatient ER visit5.0%11.3%12.0%better
Long-stay hospitalizations per 1,000 resident days0.611.801.67better
Long-stay outpatient ER visits per 1,000 resident days0.451.841.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 67 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.1%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
28.1%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 28.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 50% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.1%CMS range 35.1–57.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 7.4–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge28.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge18.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge28.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified36.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.6–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.901.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.64
RN hours/ resident / day
0.52
LPN hours/ resident / day
1.75
Aide hours/ resident / day
2.91
Total nurse hours/ resident / day
0.66
RN hoursweekends
35.7%
Total nursing turnover
47.8%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 111.5 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.91 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.75 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.66 hrs/resident/day on weekends vs 3.01 on weekdays — 12% thinner on weekends. RN hours go from 0.63 to 0.66 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-01-08)
23
at the previous standard inspection (2024-03-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 10 most serious are shown; the remaining 50 are one tap away and print in full.

  • Potential for harm · D2026-02-19 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and staff interview the facility failed to ensure residents Minimum Data Set (MDS) assessment correctly reflected Resident #38's physical status. This failed practice was a random opportunity for discovery and had the potential to effect a limited amount of residents during the complaint survey. Resident identifier #38. Facility Census 108. Findings Include:a) Resident #38A record review on 02/17/26 at 1:30 PM revealed a current Activities of Daily Living care plan for Resident #38 that read as follows:Focus:Resident/patient requires assistant/is dependent for ADL care in bathing, grooming, personal hygiene, dressing, eating, bed mobility, transfer, locomotion, toileting related to: Limited mobility.Goal:Resident/patients ADL care needs will be anticipated and met throughout the next review period.Interventions include the following: Provide resident with dependent assistance of 2 for bed mobility.Provide resident with set up substantial/maximal assist of 1 for toileting.Provide resident with substantial/maximal assist of 1 for dressing.Provide resident with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and family interview the facility failed to provide care and services in accordance with professional standards of practice, by not providing supervision of incapacitated residents at out of facility doctor appointments. This failed practice was found true for (1) one of (3) three residents reviewed for doctor appointments during the complaint survey. Resident identifier #38. Facility Census 108. Finding include:a) Resident #38A record review on 02/17/26 at 1:30 PM, revealed Resident #38's most recent Physician's Determination of Capacity form dated 08/22/2024 indicating that he was incapacitated. Further record review of the last Brief Interview for Mental Status (BIMS) completed for Resident #38 on 02/10/26, revealed a BIMS score of 99.Resident #38's current Activities of Daily Living (ADL) care plan focus read as follows:Resident/patient requires assistant/is dependent for ADL care in bathing, grooming, personal hygiene, dressing, eating, bed mobility, transfer, locomotion, toileting related to: Limited mobility.Continued review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-08 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and document reviews, the facility failed to thoroughly investigate reportable incidents and report the results of those investigations to the State Agency within five (5) working days of the incident and if the alleged violation was verified to include the appropriate corrective action taken. Resident identifiers: #70, #71, #73, and #121. Facility census: 111. a) A facility reported incident dated 04/13/25 involving Resident #70 and a facility reported incident dated 06/06/25 involving Resident #71 were reviewed having a Five (5) Day Follow-up Investigation Report submitted to the state agency. The facility's documentation was reviewed and the Five (5) Day Follow-up forms for each incident were in the facility's file with no proof of submission to the state agency. On 01/07/26 at 10:15 AM, the Director of Nursing (DON) confirmed there were no documentation emails, reported the Social Worker that reported the incidents no longer worked at the facility, and corporate was trying to retrieve the emails from her computer's email. On 01/07/25, the DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interview, and resident interview the facility failed to develop and/or implement care plans related to activities, fall interventions, and Advance Directives (AD). This failed practice was found true for (3) three of 31 residents reviewed for care plan accuracy during the Long-Term Care Survey Process. Resident identifiers #5, #52, and #24. Facility census 111. c) Resident #24 On 01/05/2026, Resident #24 care plan was reviewed for the resident's Advanced Directive wishes. The resident's Advanced Directives were not care planned. The resident's care plan was confirmed by the Corporate Compliance Advisor. Findings include: a) Resident #52 The initial observation on 01/05/26 at 3:45 PM, revealed Resident #52's door shut, due to Covid precautions. Resident was lying in the bed. No stimulation was on in room. Further observation on 01/06/26 at 1:30 PM, revealed Resident #52's door shut. Resident was lying in bed. No stimulation was on in room. A record review on 01/07/26 at 9:45 AM, revealed an Activities care plan for Resident #52 that read as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and food tray temperatures the facility failed to serve food to residents that was at an appetizingtemperature. This failed practice was true for (1) of one (1) hallways tested for food tray temperatures throughout the Long-Term CareSurvey Process. Resident identifiers: #24 and #112. Facility census: 111. Findings Included: a) During an observation on 01/06/26 at 1:25 PM of the 220 hall meals being passed with only 2 staff members delivering all trays to residents on that hall. The District dietary manager took the temperature of the food, at time of service. Temperature of the food was as follows: French Fries 110 degrees Fahrenheit. Hamburger patty 113 degrees Fahrenheit. District Dietary Manager confirmed that the food was not served at 120 Degrees Fahrenheit at time of service. b) Resident #24 On 01/05/2026 at 12:30 PM, during the initial resident interviews, Resident # 24 reported the food was cold, especially at breakfast. c) Resident #112 During an interview on 01/05/26 at 3:15 PM, Resident #112's Medical Power of Attorney (MPOA) said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews, the facility failed to Store, prepare, distribute and serve food in accordance with professional standards for food service safety.This was a random opportunity for discovery and had the potential to affect multiple residents of the facility. Facility census: 111. Findings Included:On 01/05/26 at 11:45 AM, during Initial Brief Tour of Kitchen, with The Kitchen Dietary Manager, who acknowledged the kitchen the following observations:a) The kitchen refrigerator inside temperature was at 45 degrees verified via inside thermometer. b) The following was observed in the freezer :1 opened box of frozen burgers and 1 opened box of frozen fish filets, the plastic wrap was not sealed and the meat in each box were left opened to air.c) In the Prep cooler, it was discovered in the same container, stored with other produce, were over ripe oranges with brown spots on the outside peels d) On 01/06/26 at 1:50 PM a review facility policy labeled HCSG Policy 019, Food Storage: Cold Foods. Procedures, number 5 stated All foods will be stored wrapped or in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-08 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview the facility failed to store garbage and refuse in a proper manner. Two (2) of three 3 (three) dumpsters were over filled and the lids were not closed. This had the potential to affect more than an isolated number of residents that resided in the facility. Facility census: 111.Findings Included:a) On 01/07/26 at 2:50PM, during initial observation of the dumpsters, with the Corporate Interim Administrator (CIA), the following was observed:A dumpster located on the front side of the facility was overfilled with the inability to completely close the lid.In the rear of the facility where 2 (two) dumpsters were located, the left one was observed to be overfull with the inability to completely close the lid.On 01/07/26 at 2:55 PM during an interview with the CIA, he acknowledged the dumpsters were over filled and the lids were unable to be completely closed.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure a complete and accurate medical records related for a Physician's Order of Treatment (POST) form and a resident's diet order. These failed practices had the potential to affect more than a limited number of residents. Resident identifier: #24 and #126. Facility Census: 111. Findings included: a) Resident #24 On [DATE], during the resident record review, Resident #24 had an order for DO NOT RESUSCITATE (DNR)-selective Do Not Intubate (DNI) which was active on [DATE]. The resident's POST form dated [DATE] stated, CPR - FULL Treatments. The documented differences between the order and care plan were confirmed by the Corporate Compliance Advisor (CCA). b) Resident #126 On [DATE], during Resident #26's record review, a diet order was not found on the resident's medical record. A diet order was not on the resident's medical record until the state surveyor intervened. On [DATE] at 01:55 PM, the CCA confirmed there was no initial diet order on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, record review and staff interview the facility failed to maintain an infection control program, designed to help prevent the spread of disease. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents. Resident identifiers: #52, #86, and #97. Facility census 111. Findings Include: a) Resident #52 An observation on 01/06/2026 at 12:40 PM, revealed a Droplet precautions sign on Resident #52's door that read as follows: Special Contact and Droplet Precautions Instructions for entering the room are as follows: * Perform hand hygiene before and after patient contact, contact with environment and after removal of Personal Protective Equipment (PPE). * Wear an N95 respirator, gown, face shield and gloves upon entering the room. * Keep room door closed. Encourage patient to wear a face mask when out of room and maintain social distancing. Perform all procedures/tests in patient room if able. * Pull curtain between roommates. Please do not remove dedicated or single use disposable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and record review the facility failed to keep needed items in reach of residents and provide necessary assistance to help maintain residents independence by not keeping call lights in reach of residents. This failed practice was a random opportunity for discovery and affected a limited number of residents during the Long-Term Care Survey Process. Resident identifiers: #51, and #72. Facility Census: 111. Findings Include:a) Resident #51The initial observation on 01/05/26 at 12:15 PM, revealed Resident #51 lying in bed repeatedly saying, I hurt, I hurt. Resident #51's call light was lying behind her bed.During an observation and interview, on 01/05/26 at 12:25 PM, Licensed Social Worker (LSW) #56, confirmed that Resident #51's call light was not in reach and that she felt like she could use the call light.A record review, on 01/06/26 at 1:00 AM, revealed a Fall Care plan for Resident #51 with an intervention dated 12/27/23 that reads as follows: Encourage resident to use call bell for staff assistance.b) Resident #72The initial observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · D2026-01-08 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to provide bed hold notification for residents being discharged /transferred. This is true for two (2) of two (2) resident's reviewed for discharge/transfer. Resident identifiers, Resident #117 and Resident #115. Facility Census 111. Findings included: b) Resident #115 Medical chart was reviewed for a hospitalization. The facility did not provide a bed hold notification for the resident being discharged to the hospital. On 01/07/26 at 01:00PM, Social Worker #56 confirmed there was no bed hold notification and reported that the resident was going to discharge anyway to another facility. Social Worker #56 reported the resident went to the hospital and discharged from the hospital to another skilled nursing facility. The social worker stated, Nurses aren't so good here about the bed hold policy. b) Resident #117 On 1/06/26 at 02:36 PM this surveyor was reviewing documentation of transfer of resident to hospital from this facility and asked for the following documents: Behold Notice, Transfer Notice and Ombudsman…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to complete a new Pre-admission Screening and Resident Review (PASARR) for residents with a newly evident or a possible serious mental health disorder. This was true for one (1) out of three (3) sampled residents reviewed under the PASARR pathway during the Long-Term Care Survey Process. Resident identifier: #1. Facility census: 111 Findings included: a) Resident #1 Record review revealed the most recent PASARR was completed 07/28/25. Resident #1 was given new diagnoses of Bipolar disorder, depression, anxiety on 08/06/25. During staff interview on 01/06/26 at approximately 1:00 PM, the director of Social service reported, We use meditelecare for psych services, once they update a diagnosis I am informed to update the PASSARR. At end of the week they send us a report of who was seen and any change given. Review of facility policy revealed, Social services will coordinate and/or inform the appropriate agency to conduct the evaluation and obtain results if: 1:1 it is learned after admission that the Pre- admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to ensure a baseline care plan was developed and implemented with instructions needed to provide effective and person-centered quality care. This failed practice had the potential to affect a limited number of residents. Resident Identifier: #126. Facility Census: 111 Findings included: Resident #126 On 01/05/26, the resident's care plan was initially reviewed for diet and nutritional information due to no diet order found on Resident #126's medical record. On the resident's Care Plan Report, the only focus documented was for resident assistance for mobility related to recent hospitalization. Upon further review, no care plan focus, goals or interventions were listed for behavior/emotions, dementia care, nutrition or psychotropic medications were found on the resident's initial care plan. The resident's care plan was updated on 01/05/26 following surveyor intervention. On 01/05/26 at 1:55 PM, the Corporate Compliance Officer confirmed the care plan had only one focus for mobility

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and observation the facility failed to ensure a resident's care plan was revised in the areas of dialysis catheter and activities. Resident identifiers: #15 and #51. Facility Census: 111Findings included:a) Resident #15 On 01/07/26 a review of Resident #15's care plan revealed the following: Resident is scheduled for outpatient surgery on 10/21/25 to get dialysis catheter removed. Date initiated and created 10/19/25. Goals and interventions were also listed for time of procedure. On 01/07/26 2:38 PM, Resident #15 reported he had a dialysis catheter removed from his chest a few moths ago, around October and now has a fistula in his arm. He pulled down his shirt without being prompted and exposed the cite where his catheter once was and stated it had healed and that there were no issues. On 01/07/26 3:00 PM, Corporate Nurse #129 acknowledged that resident's care plan needed to be revised. b) Resident #51 The initial observation on 01/05/26 at 1:59 PM, revealed Resident #51 lying…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview the facility failed to provide a program of activities to meet the interest of and support the physical, mental, and psychosocial well-being of each residents. This failed practice was found true for (2) two of (2) two residents reviewed for activities during the Long-Term Care Survey Process. Resident identifiers #51, and #52. Facility Census 111. Findings Include: a) Resident #51 The initial observation on 01/05/26 at 1:59 PM, revealed Resident #51 lying in her bed, saying repeatedly, I hurt, I hurt. There was no stimulation in the room. Further observation on 01/06/26 at 2:00 PM, revealed Resident #51 lying in her bed, turned toward the separation curtain. No stimulation on in the room. A review on 01/07/26 at 9:30 AM, of Resident #51's Activity participation for the months of 11/2025, 12/2025, and 01/2026 to date, revealed that the resident has had a significant decrease in her activity participation. During the month of 11/2025 Resident #51 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview the facility failed to ensure the environment in which it had control of to be as free from accident hazards as possible, by not ensuring fall prevention interventions were being followed. This failed practice was found true for (1) one of (3) three residents reviewed for falls during the Long-Term Care Survey Process. Resident identifier: #5. Facility census: 111.Findings Include: a) Resident #5 A record review, on 01/07/26 at 5:30 PM, revealed that from 10/01/25 to present, Resident #5 has had (6) six falls. One (1) fall with serious injury, and two (2) of the falls were from bed one causing a skin tear to her right eye. Further record review revealed a falls care plan that read as follows:Focus: Resident is at risk for falls: Impaired mobility.Fall on 08/30/25 no injuries.Fall on 09/15/25 no injuries notedFall on 10/31/25 no injuries notedFall on 11/12/25 no injuriesFall on 11/13/25 no injuriesFall on 12/8/25 no injuriesFall on 12/10/25 skin tear above R eye One of the interventions for falls initiated on 12/11/25 for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and resident interview, the facility failed to ensure staff supports the nutritional well-being of the residents while respecting the individual's right to make choices about their diet and taking the resident's preference into consideration. This failed practice had the potential to affect more than a limited number of residents. Resident Identifiers: #24 and #97. Facility Census: 111. Findings included: a) The facility's policy and procedure for Dining and Food Preferences stated the resident's Food allergies, food intolerance, food dislikes, and food and fluid preferences will be entered into the resident profile in the menu management software system. b) Resident #24 On 01/05/26 at 12:40 PM, Resident #24's tray card was reviewed. Apple Juice 8 oz was printed on the tray card. The resident did not have apple juice on her tray. The resident stated, I've never gotten apple juice. When I first came in they asked my preference, but did not get it. Administration Staff #120 confirmed the resident did not get apple juice ,but reported the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-13 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure the facility assessment identified the staffing levels and training requirements needed to provide the necessary care and services for their residents. This deficient practice had the potential to affect more than a limited number of residents. Facility census: 106. Findings included: a) Facility Assessment A review of the Facility Assessment was completed on 03/11/24 at 9:27 PM. On page 20, Section II. Staffing, Training, Services & Personnel A.1. Function - Sufficiency Analysis Summary had the following guidance: Considerations: Use and/or refer to: 1. Staffing and scheduling systems 2. Staff training and competency program 3. A review of individual staff assignments and systems for coordination and continuity of care for residents within and across staff assignments. Please document the total #/average/range of staff required to ensure a sufficient number of qualified staff are available to meet each resident's needs. Refer to the Staffing and Personnel Worksheet spreadsheet above for documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-13 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident and staff interviews, the facility failed to ensure each resident had reasonable and ready access to their personal funds held by the facility. This was true for four (4) out of 11 residents that were interviewed during the resident council meeting. This had the potential to affect more than a limited number of residents. Facility census: 106. Findings included: a) Resident Council At approximately 3:00 PM on 03/12/24, a resident council meeting was held at the facility. During that meeting, four (4) residents in attendance expressed concerns about personal funds held by the facility. Residents stated that obtaining money on the evenings and weekends was difficult, with one resident stating I'm not even sure we can get the money after they leave the offices for the day, so the weekend wouldn't be possible. Another resident stated outings had to be canceled the day of the event, on more than one occasion, because the facility did not have money for the residents to take. At approximately 12:50 PM on 03/13/24, an interview was conducted with Receptionist #107…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview and staff interview, the facility failed to ensure the living areas for residents were clean, safe, and sanitary; failed to ensure furniture was in good repair; failed to clean and/or change the P-Tac (packaged terminal air conditioner) vents (filters on the heat and air conditioners that are in each room.); and leaving a large amount of transparent type on a resident wheelchair. Resident identifiers: #35, #90. The facility census 106. Findings included: a) P-Tac vents During a tour on 03/12/24 at 2:34 PM of Rooms #301, #302, #303, #304, and #305 it was discovered the P-Tac vents were heavily soiled with a thick layer of debris. The above findings were verified on 03/12/24 at 2:54 PM with Maintenance Helper (MH) #43. MH #43 said the P-Tacs should be cleaned or replaced monthly. He went on to say it should be documentation of when it was last done on a form, he referred to Direct Supplies Tell MH #43 did not provide this documentation at the close of the survey. According…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-13 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and record review the facility failed to ensure all residents were free from unnecessary medication psychotropic medications used for refusal of care. This was true for two (2) out of five (5) reviewed for unnecessary medication. Resident identifiers: #5. and #91. Facility census 106. Findings included: a) Resident #5 While reviewing orders for an antipsychotic named Abilify. It was discovered that Abilify was ordered on 01/07/2024. The order was written as typed below: Abilify Oral Tablet 5 MG (Aripiprazole) Give 5 mg (milligram) by mouth one time a day for antipsychotic Target behavior: refusal of care, combative, aggression. On 03/13/24 at 11:24 AM Director of Nursing (DON) was shown the above order. DON stated, We do not give medications for refusal of care. b) Resident #91 During record review for Resident #91 on 03/11/24 at approximately 12:15 PM, it was discovered the resident had the following order beginning on 01/25/24. Abilify Oral Tablet 10 MG (Aripiprazole) Give one tablet by mouth at bedtime for mood target behavior: refusal of care. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-13 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to update the Pre admission Screening and Resident Review (PASRR) for a resident that was diagnosed with a serious mental disorder upon admission to the facility. This was true for nine (9) of ten (10) residents reviewed for Preadmission Screening and Resident Review (PASARRs) during the long-term care survey process. Resident Identifiers: #82, #38, #6, #32, #29, #37, #102, #77. Facility census:106. Findings included: a) Resident #82 At approximately 9:00 AM on 03/12/24, a record review was conducted for Resident #82. It was revealed that Resident #82 was admitted to the facility on [DATE] with a diagnosis of major depressive disorder. According to the PASRR for Resident #82, major depressive disorder was not marked. At approximately 12:00 PM on 03/13/24, the Director of Nursing (DON) was notified and acknowledged the missing diagnosis from Resident #82's PASRR. b) Resident #38 At approximately 9:00 AM on 03/12/24, a record review was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to provide information and/or offer the Respiratory Syncytial Virus (RSV) immunization per recommendation of the CDC in a timely manner and failed to follow a physician's order regarding Insulin. This failed practice had the potential to affect more than a limited number of residents who currently reside in the facility. Facility census 106. Findings included: a) RSV immunization During a review of the facility documents regarding immunization it was determined that zero (0) out of 106 residents had been provided educational information about the risk and benefits of receiving the RSV vaccination. On 03/13/24 at 1:25 PM, the Infection Preventionist (IP) stated she had not offered the RSV vaccine. She stated that the facility did not offer the RSV vaccine. b) The Centers for Disease Control and Prevention (CDC) Respiratory Syncytial virus, or RSV, is a common respiratory virus that usually causes mild, cold-like symptoms. Most people recover in a week or two, but RSV can be serious. Infants and older adults are more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure all vials of multi-use insulin were labeled with the initial date it was opened. This was true for three (3) out of three (3) vials found in the medication cart. Resident identifiers: #32, #72, and #71. Facility census 106. Findings included: a) Medication cart On 03/13/24 at 9:06 AM Registered Nurse (RN) #28 verified the following insulin vials for the following residents did not have a date to indicate what day it was initially opened. The facility staff should date the label of any multi-use vial when the vial is first accessed and access the vial. A multi-use vial of Lispro belonging to Resident # 32 did not have a date on the vial. A multi-use vial of Lantus belonging to Resident # 71 did not have a date on the vial. A multi-use vial of Levemir belonging to Resident # 72 did not have a date on the vial. A multi-use vial once punctured is not to be used longer than 30 days per the CDC. On 03/13/24 at 11:30 AM the Director of Nursing (DON) was informed of the issues above.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interview, the facility failed to store food in accordance with professional standards for food service safety. It was discovered food was not stored properly in the freezer, a trash can was situated near the beverage dispensers, a broken floor tile and a dirty floor in the walk-in freezer. This had the potential to affect all residents receiving nutrition from the kitchen. Facility census: 106. Findings included: a) Kitchen tour During a kitchen tour, on 03/11/24 at 11:30 AM, it was discovered that a box of breaded fish filets were not sealed properly exposing the filets to the elements in the walk-in freezer. A trash can was stored in front of the beverage dispensers, causing the staff to lean over the trash can in order to fill the beverage pitchers, beside the ice machine there was a large section of a floor tile missing. Also the floor of the walk-in freezer had debris and food particles under the shelving unit. In an observation and interview with the Dietary Manager (DM), on 03/11/24 at 11:45 AM, the DM verified the breaded fish filets were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-13 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observations and staff interviews, the facility failed to ensure the Quality Assessment and Assurance committee made good faith attempts to correct quality deficiencies of which it did have or should have had knowledge. The discovery was made during the facility tasks area for a Safe/Clean/Comfortable and Homelike environment for leaks in the ceiling, damaged furniture, a resident's wheelchair had damage to the armrest and the heating, ventilation and air conditioning (HVAC) units had an excessive amount of dust buildup. These deficient practices did not allow for a safe, clean, comfortable and homelike environment for residents. Facility census: 106. Findings included: Based on observation, resident interview and staff interview, the facility failed to ensure the living areas for residents were clean, safe, and sanitary; failed to ensure furniture was in good repair; failed to clean and/or change the Packaged Terminal Air Conditioner (P-Tac) vents (filters on the heat and air conditioners that are in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent cross-contamination and the development and transmission of communicable diseases and infections with regards to laundry services, bed pan storage and the community ice machine. This practice had the potential to affect all resident's resident in the Facility. Resident Identifiers: #16, #256, #257, and #59. Facility census: 106. Findings included: a) Bedpan Storage An observation of Resident's #16, #256, and #257's adjoining restroom found their used bed pans stored together without covers in the bathtub. During an interview and observation on 03/11/24 at 2:05 PM Nurse Aide (NA) #92 stated they should be stored in bags. When asked how to tell them apart she stated that they should have names on them. She proceeded to put the used bed pans in bags and place them back in the bathtub. b) Laundry Services An observation during the laundry tour on 03/13/24 at 3:20 PM found,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, record review and staff interview, the facility failed to ensure the residents choices were honored in regard to diet. This was true for one (1) of one (1) residents reviewed for choices. Resident identifier: #9. Facility census: 106. Findings included: a) Resident #9 On 03/11/24 at 1:39 PM Resident #9 said she is lactose intolerant and today they gave her cheese on her sandwich again. She stated that she picked the cheese off of the grilled ham and cheese sandwich and ate the ham and one slide of the bread. Resident #9 stated she did not want anything else to eat. Care Plan Review Revealed: The resident is at risk for dehydration as evidenced by medications (diuretic, laxatives). H Encourage residents to consume fluids during & between meals. Offer 1 cup Lactaid milk & 1 cup Cranberry juice at breakfast. Monitor weight per protocol and report as indicated Resident is at nutritional risk r/t (related to) dx (diagnosis) of Type 2 Diabetes Mellitus (T2DM), adult failure to thrive (FTT), hypothyroidism, major depressive disorder, Chronic Kidney…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to notify the resident's representative in a timely fashion when care was altered. An antibiotic, Amoxicillin, was ordered for Resident #54 on 03/08/24 but the Resident Representative was not informed of the new medication order. The facility's failure to notify the resident's representative of a change in condition was true for one (1) of 29 residents sampled in the Long-Term Care Survey Process. Resident Identifier: #54. Facility Census: 106. Findings included: a) Resident #54 A record review, completed on 03/11/24 at 9:11 PM, revealed: -A 03/08/25 at 00:00 Encounter note which stated, Patient requested to be seen by staff for right sided facial swelling. The patient is unable to provide information, family is not available, and prior charts do not include family history. Diagnosis and Assessment: Sialectasia of parotid gland (a condition resulting from duct obstruction of the parotid or submandibular glands associated with pain and swelling) and Abscess (abscesses occur when an area of tissue becomes infected and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure a resident's right for privacy and confidentiality. Resident #95 had three (3) signs regarding personal care information posted throughout her room. Resident identifier: #95. Facility census: 106. Findings included: a) Resident #95 During a visit on 03/11/24 at 1:15 PM, the following three (3) typed signs were on display in Resident #95's room: -I do not get up alone. -I get help for the bathroom. -No straws. A subsequent record review, on 03/11/24 at 3:02 PM, revealed Resident #95 lacked decision-making capacity and had a family member serving as her Medical Power of Attorney (MPOA). During a telephone interview on 03/11/24 at 7:59 PM, Resident #95's MPOA stated, The nursing staff must've done that. It wasn't a request from the family. On 03/12/24 at 10:55 AM, the Social Worker #145 confirmed the signs in the resident's room were visible to others and included clinical and/or personal information on how to provide appropriate care to the resident. The Social Worker also confirmed the need for the signage to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure a resident fall resulting in serious bodily injury was reported in a timely manner to the appropriate state agencies. This failed practice was true for one (1) of two (2) residents reviewed for falls during the Long-Term Care Survey Process. Resident identifier: #29. Facility Census: 106. Findings included: a) Resident #29 A record review, completed on 03/11/24 at 8:36 PM, revealed the following: A General Note, dated 11/22/2023 at 8:56 PM, indicated a resident had fallen in her bathroom. The resident was alert and verbal. The resident complained of right arm pain and left hip pain. Resident's physician was notified, and the resident was sent to the hospital for further evaluation. Another General Note, dated 11/23/2023 at 2:19 AM, documented, Resident returned from ER (emergency room) with diagnosis of facial contusion, cervical sprain, contusion of left hip, skin tear of right top hand, and nasal bone fracture. Review of the facility's reportable log, completed on 03/12/24 at 1:25 PM, revealed the fall with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview, the facility failed to provide the Notice of Transfer to the State Ombudsman. This was discovered for one (1) of one (1) residents reviewed for a transfer/discharge during the Long-term Care Survey Process. Resident #105 was transferred to another long-term care facility and no notice of transfer was sent to the State Ombudsman. Resident identifier #105. Facility census: 106. Findings included: a) Resident #105 A medical record review on 03/13/24 revealed the notice of transfer was not sent to the State Ombudsman for Resident #105 when transferred to another facility on 12/12/23. In an interview with the Licensed Social Worker (LSW) on 03/13/24 at 9:45 AM, verified the Notice of Transfer was not sent to the State Ombudsman regarding the transfer for Resident #105, who was transferred to another long-term care facility. .

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to update the PASARR for a resident that had a diagnosis of a serious mental disorder after admission to the facility. This was true for one (1) of ten (10) residents reviewed for Pre admission Screening and Resident Review (PASARRs) during the long-term care survey process. Resident Identifier: #6. Facility census: 106. Findings included: a) Resident #6 At approximately 9:00 AM on 03/12/24, a record review was conducted for Resident #6. It revealed that Resident #6 was admitted to the facility on [DATE] and was diagnosed with schizophrenia on 09/07/19 and the resident's PASARR was not updated to reflect the diagnosis. According to the PASARR for Resident #6, seizure disorder is marked as a current diagnosis, however, schizophrenia is not. At approximately 12:00 PM on 03/13/24, the Director of Nursing was notified and acknowledged the missing diagnosis from Resident #6's PASARR. .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the failed to develop a comprehensive person-centered care plan for the area of discharge planning. This was true for one (1) of one (1) resident care plans reviewed for discharge planning during the Long-Term Care Survey Process. The care plan for Resident #105 was not developed for discharge planning. Resident identifier: #105. Facility census: 106. Findings included: a) Resident #105 A medical record review on 03/13/24, revealed Resident #105 was discharged on 12/12/23. The comprehensive person-centered care plan had not been developed for any discharge planning for Resident #105. In an interview with the Licensed Social Worker (LSW) on 03/13/24 at 9:20 AM, verified the care plan had not been developed for discharge planning for Resident #105.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to revise a person-centered comprehensive care plan. This was true for one (1) of four (4) resident care plans reviewed for urinary catheter care during the Long-Term Care Survey Process (LTCSP). The care plan for Resident #84 had not been revised when the urinary catheter was removed. Resident identifier: #84 Facility census: 106. Findings included: a) Resident #84 A medical record review on 03/13/24 indicated Resident #84 had an indwelling urinary catheter removed on 02/05/24. The care plan had not been revised to indicate the urinary catheter had been removed for Resident #84. During an interview with the Director of Nursing (DON) on 03/13/24 at 11:54 AM, verified the care plan had not been revised when the urinary catheter had been removed on 02/05/24 for Resident #84. .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and resident and staff interview, the facility failed to ensure a resident who is unable to carry out activities of daily living (ADL) received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. This was true for one (1) of one (1) residents reviewed for ADL care during the long-term care survey process. Resident Identifier: #38. Facility census: 106. Findings included: a) Resident #38 At approximately 1:41 PM on 03/11/24, an interview was conducted with Resident #38. During the interview, the resident stated they had been at the facility for a couple of weeks and had only received bed baths. The resident said, I would really like to get in the shower to get my hair washed. At approximately 1:30 PM on 03/12/24, records were obtained from the Director of Nursing (DON) pertaining to Resident #38's showers. The DON stated Resident #38 was to receive baths on Wednesdays and Saturdays. Upon review of the records obtained from the DON, it was revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure the resident environment remained free of accident hazards over which it had control. A prescribed medication was found on the floor in Resident #43's room. This was a random opportunity for discovery. Resident Identifier: #43. Facility census: 106. Findings included: a) Resident #43 During an in-room visit on 03/11/24 at 12:14 PM, an unidentified white, round, scored (having a line down the middle to make it easier to split) pill was found on the floor in front of Resident #43's bed. On 03/11/24 at 12:17 PM, Social Worker #145 confirmed the pill was on the floor During an interview, on 03/11/24 at 12:20 PM, LPN #16 identified the pill as Amiodarone and stated resident received the medication for AFib (atrial fibrillation, which is a type of arrhythmia, or abnormal heartbeat.) According to Healthline, (https://www.healthline.com/health/amiodarone-oral-tablet), the medication Amiodarone has boxed warnings. A boxed warning is the most serious warning from the Food and Drug Administration (FDA). It alerts doctors…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and record review, the facility failed to ensure all residents were free from unnecessary psychotropic medications used for refusal of care, no rationale provided for continuing to use a psychotropic PRN (take as needed) medication used longer than 14 days. This was true for two (2) out of five (5) reviewed for unnecessary medication. Resident identifiers: #5. and #91. Facility census 106. Findings included: a) Resident #5 While reviewing orders for an antipsychotic medication Abilify it was discovered that Abilify was ordered on 01/07/2024. The order was written as typed below: Abilify Oral Tablet 5 MG (Aripiprazole) Give 5 mg by mouth one time a day for antipsychotic Target behavior: refusal of care, combative, aggression. On 03/13/24 at 11:24 AM the Director of Nursing (DON) was shown the above order. DON stated, We do not give medications for refusal of care. Medical records show Resident #5 was ordered Xanax 0.25 mg 1 tablet Q12 hours as needed for anxiety on 01/07/24. On 03/13/24 at 11:24 AM, the DON could not provide a rationale for having an order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to provide appropriate assistive devices to residents who need them to maintain or improve their ability to eat independently. This was a random opportunity for discovery. Resident identifier: #37. Facility census: 106. Findings Included: a) Resident #37 An observation on 03/11/24 at 12:36 PM, noon meal, found Resident #37 having issues drinking her milk. Review on 03/11/24 of Resident #37's tray card revealed regular water in a spout cup. During an interview on 03/11/24 at 12:40 PM, Nurse Aide #67 stated that Resident #37 doesn't like the spout cup, so they don't provide it to her. A record review on 03/12/24 at 9:12 AM revealed a care plan: Focus: - Resident was dependent for ADL care in bathing, grooming, personal hygiene, dressing, eating, bed mobility, transfer, locomotion, toileting related to: Paralysis affecting left extremities. Goals: Residents ADL care needs will be anticipated and met throughout the next review period. Intervention: The resident must use a proval cup (blue handles) for all liquids. Continued…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and resident and staff interview, the facility failed to maintain accurate and complete medical records by failing to accurately record side effects of psychotropic medications, and not accurately documenting the type of ADL care provided to dependent residents. This was true for two (2) of two (2) residents reviewed for documentation during the long-term care survey process. Resident identifiers: #38, #91. Facility census: 106. Findings included: a) Resident #38 At approximately 1:41 PM on 03/11/24, an interview was conducted with Resident #38. During the interview, the resident stated they had been at the facility for a couple of weeks and only received bed baths. The resident said, I would really like to get in the shower to get my hair washed. At approximately 1:30 PM on 03/12/24, records were obtained from the Director of Nursing (DON) pertaining to Resident #38's showers. The DON stated Resident #38 was to receive baths on Wednesdays and Saturdays. Upon review of the records…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, family interview, and staff interviews the facility failed to provide a homelike environment by not having adequate bed linens. This had the potential to affect all residents residing on the A hallway. Resident identifier: Resident #3. Facility Census: 108. Findings included: a) Resident #3 09/05/23 at 11:00 AM, Resident #3 and #39's family was standing in hallway. They said that staff was cleaning Resident #3. She had a bowel movement and was all over her and the bed. They were told that they would clean her up but would not be able to change the sheets as none were available. 09/05/23 at 11:10 AM asked Employee #147 if Resident #3's bed had been changed. She said she had cleaned the resident but there were no sheets available to make the bed. 9/05/23 at 11:17 AM, the surveyor asked the Administrator why there were no sheets for bed changes. He said they were on the way. The Laundry had been notified. When asked if they routinely ran out of linen, he said not usually but occasionally they were late coming from the laundry. On 09/05/23 at 11:19 AM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-05 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview the facility failed to post up-to-date data for nurse staffing. During the tour for a complaint investigation, it was discovered the Daily Nurse Staffing Form had not been updated since 09/01/23. The deficient practice had the potential to affect more than a limited number residents and visitors. Facility census: 108. Findings included: a) During an observation on 09/05/23 at 4:45 AM, it was discovered the staff posting, for public view had not been updated over the holiday weekend. The Daily Nurse Staffing Form had a date of 09/01/23. In an interview with the Nursing Home Administrator on 09/05/23 at 9:00 AM, verified the Daily Nurse Staff Posting had not been updated since 09/01/23.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-30 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    , Based on observation and staff interview, the facility failed to provide a dignified dining experience. This was true for six (6) out of 12 residents dining in the Vintage dining room. Facility census 112. Findings included: a) Vintage Dining Room During an observation on 11/28/22 at 12:35 PM, Nurse Aide (NA) #37 served a tray to one resident that was seated with a table mate. NA #37 continued to serve two other tables, doing the same leaving the other resident at the table without their meal, before moving on to other tables. It was approximately seven (7) to 10 minutes before serving the other table mate. On 11/28/22 at 12:52 PM, NA #37 said he has never heard of having to serve both residents at the same table before moving on to serve other residents seated at other tables. During a brief interview on 11/28/22 at 1:10 PM, the Director on Nursing (DON) stated she will have to address that issue and she knows she has work to do. The DON went on to say she has only been in the facility for six (6) weeks. .

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-30 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident council minutes, resident interview, and staff interview the facility failed to consider the voiced concerns of residents in resident council as grievances. The facility failed to act promptly to investigate resident grievances concerning issues of resident care. This had the potential to affect more than a limited number of residents living in the facility. Facility census: 112. Findings Included: A review of the facility policy titled Grievance/Concern with a revision date of 06/01/22 found the following. .Policy .Center leadership will investigate, document and follow up on all concerns and grievances registered by any patient or patient representative a) Resident Council Meeting held on 05/30/22 Record review on 11/29/22 revealed a Resident Council meeting held on 05/30/22. The following concerns were voiced: -There are issues with the lack of variety of the food -The food has been cold. -Complaints on cleanliness of rooms -Wait times regards to call lights. b) Resident Council Meeting held on 06/27/22 Record review on 11/29/22, revealed a Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-30 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and resident interviews, the facility failed to notify a resident and/or resident's responsible party of a significant change in the resident's condition. Resident's #64 and #42 was not informed of physician appointments and Resident #105's representative was not notified when a change occurred in the medication regimen. This deficient practice was found for three (3) of 17 sampled residents. Resident identifiers: #64, #42 and #105. Facility census: 112. Findings included: a) Resident #64 During an interview, with Resident #64, on 11/28/22 at 4:15 am, he voiced the concern about not being notified of his appointments prior to the ambulance and/or facility van arriving at his door. It is hard to be ready for an appointment when I am not informed about them. Review of Resident 64's medical records found the resident has capacity to make his own medical decisions. The following appointments found no documentation the resident was notified, and no physician order's for: --10/26/21- Cardiologist --05/03/22- CT scan --01/04/22- Heart stress test On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-30 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, and staff interview, the facility failed to have adequate clean bed and bath linens in good condition. This had the potential to affect more than a limited number of residents at the facility. Facility census: 112. Findings include: a) Confidential interviews: Confidential interviews found residents do not have linen available at all times - especially the fitted sheets, wash clothes, and towels in late evening hours through the night shift. b) Laundry Supervisor Interview and tour of laundry facilities: On 11/30/22 at 11:45 am, a tour of the building found the laundry facilities are located in a separate facility. The facility's laundry aide takes the dirty linen to another facility and picks up clean linens at 8:00 am, 11:00 am, 1:30 PM and 3:00 PM. The facility has no new linen available at the present time. c) Linen storage closet inventory: Inventory of the linen closets with the Laundry Supervisor on 11/30/22 at 1:10 PM. found: Unit A- Sixteen (16) flat sheets, twenty (20) fitted sheets, five (5) wash cloths, twenty (20) towels and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-30 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure a person-centered comprehensive care plan was developed for smoking, an indwelling urinary catheter and dialysis. This was true for three (3) of 27 residents reviewed for the care area of developing and implementing a comprehensive care plan during the long term care survey process. Resident Identifiers: Resident #99, #102 and #105 . Facility Census: 112. Findings Included: a) Resident #99 On 11/28/22 at 2:53 PM, a list of smokers was provided by the facility. Resident #99's name was on the list. On 11/29/22 at 1:25 PM, a record review was completed for Resident #99. Upon completion of the review, the care plan did not list the smoking status as a focus area. On 11/30/22 at 8:15 AM, the Director of Nursing (DON) confirmed the smoking status was not listed on the care plan. No further information was obtained during the long-term survey process. b) Resident #102 On 11/28/22 a record review was completed for Resident #102. Upon completion of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-30 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, record review, and staff interview, the facility failed to ensure three (3) of four (4) resident's dependent upon staff for bathing activities, received the necessary care and services to maintain good grooming, and personal hygiene. Resident identifiers: #24, #19, and #14. Facility census: 112. Findings included: a) Resident #24 On 11/28/22 at 2:14 PM, the resident was observed to be disheveled. His hair was unclean, with the roots of the hair stuck to his head, and his hair was not combed. When asked if he was allowed to choose his bathing activity, the resident said he didn't think he had a bath for a while. He said he would like to have a shower every now and again. Review of the most recent Minimum Data Set (MDS), a quarterly with an assessment reference date (ARD) of 11/11/22, found the resident was coded as requiring the extensive assistance of 1 staff person for bathing activities. Review of the medical record on 11/29/22 found the resident's shower days are Monday and Thursday. During the month of November 2022, the resident should have received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-30 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and interview, the facility failed to ensure residents receive treatment and care in accordance with professional standards of practice. This failed practice had the potential to affect four (4) of seventeen (17) residents sampled. Resident identifiers: #79, #69 and 115. Facility census: 112. Findings include: a) Resident #79 Review of Resident #79's medical records, found he was admitted to the facility on [DATE] from an acute care facility. Admitting diagnosis included myelofibrosis, candidemia, bacteremia, urinary tract infection, diabetes mellitus, hypertension, and coronary heart disease. Resident had capacity to make medical decisions. On 10/23/22 the Nurse Practitioner (NP) saw the resident and he was asked about his advance directives. The resident stated he has been on mechanical ventilation twice and does not ever want that again. He stated he would like selective treatments including hospitalization if needed and is willing to have artificial feeding (which he currently does…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-30 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident council, staff interview, resident interview, record review and sampling of test tray, the facility failed to follow the dietary recipe to meet nutritional value and palatability. This was a random opportunity for discovery and had a potential to affect more than a limited amount of residents receiving nutrition from the facility kitchen. Facility census: 112 Findings Included: a) Chicken Vegetable Soup During the interview process of the Long Term Care Survey Process on 11/28/22 several residents had food concerns about taste and temperature. On 11/29/22 four (4) state surveyors tasted the noon time meal for palatability. The chicken vegetable soup was tasteless and not palatable. On 11/30/22 the Certified Dietary Manager(CDM) #148 provided the recipe for the Chicken Vegetable Soup, -Carrots: eight (8) pounds (lb) -Celery: four (4) lbs -Garlic Cloves: two (2) two/three (2/3) ounces (oz) -Yellow Onions: four (4) three/four 3/4 lbs -Squash, Zucchini: five (5) three/eight (3/8) lbs -Margarine: 21 five/eight 5/8 oz -Chicken: four (4) lbs -Water: five (5)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-30 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observations, resident interviews, staff interviews, Resident Council meeting interviews, tray temperatures at time of service and a sampled meal, the facility failed to provide food that is palatable, attractive, and at a safe and appetizing temperature. This had the potential to [NAME] than a limited number of residents at the facility. Facility census:112. Findings include: a) Confidential Interviews --Food is always cold --Food is cold when we get it. -- They run out of the alternative food cold I lost weight because I can't eat this food. -- I just got beans and they know I don't eat that. I have ordered a chief salad. -- Food is bad. I only eat breakfast the food does not have any seasoning at all. -- Food is horrible. -- Food is cold, bad, and given food I should not have. No salad on weekend due to no lettuce, the menus posted are not followed. -- The food is awful -- The food is horrible, the substitution meal is worse b) Temperature checks -- Food temperatures of lunch meal on 11/29/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-30 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on meal temperature of each meal prior to serving and staff interview, the facility failed to ensure monitoring records, of temperature logs from the tray line, were completed with each meal. This had the potential to affect more than a limited number of residents. Facility census: 112. Findings include: a) Temperature logs from the tray line: Review of the last week of temperatures from the tray line taken for each meal found no temperatures documented for breakfast on 11/25/22 and 11/27/22. On 11/28/22 at 5:00 PM, the Certified Dietary Manager (CDM) confirmed he could not find the temperatures for 11/25/22 and 11/27/22. No further information was provided. .

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-30 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and record review the facility failed to ensure the required Quality Assurance Performance Improvement Committee members attended the meetings. This failed practice had the potential to affect more than a limited number of Residents residing at the facility. Facility census: 112. Findings included: Record review of the facility's sign in sheets for the Quality Assurance Performance Improvement (QAPI) meetings showed the Infection Preventionist had only attended one meeting (on 11/30/21) since September of 2021. On 11/30/22 at 1:00 PM, the Administrator verified the Infection Preventionist was not attending the QAPI meetings. The Administrator stated, We [the facility] did not have one [Infection Preventionist] for a while, that position was vacant. [Current IP name] just started here on July 11th, 2022. During an interview on 11/30/22 at 1:20 PM, the facility's Infection Preventionist (Registered Nurse #117) was asked if she had attended any QAPI meetings? The IP stated, No I have not. I was part of the newest group that just came here in July and needed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, staff interview the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. PPE (Personal Protection Equipment) was not readily available for resident care. Hand hygiene for residents was not provided prior to being served a meal. Staff failed to use hand hygiene between residents being served meals and used unsanitized hands to pick up and butter slices of bread. Respiratory equipment was not stored in a sanitary manner. Resident Identifiers: Resident #5, and #83. Facility census 112. Findings included: a) Resident #5 Resident #5 is a totally dependent upon staff for care and has MDROs (Multidrug-Resistant Organisms) which can be easy spread from one resident to another without proper use of PPE. The current MDROs: --Methicillin Resistant Staphylococcus Aureus (MRSA), Carbapenem-Resistant Enterobacter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-30 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to designate a qualified individual(s) as the infection preventionist(s) (IP)(s) responsible for the facility's IPCP. This had the potential to affect more than a limited number of residents at the facility. Facility census: 112. Findings include: Review of Employee #117, Registered Nurse (RN), Infection Preventionist (IP) records found her hire date was 07/11/22. She stated she is enrolled in a program to be certified but has not completed the program. Per the IP, I have been pulled to give medications frequently. Employee #27, an RN, Market Resource Nurse, provided a certificate of training. E #27 said she was at the facility at least part time and she assisted with infection control program. Review of Employee #27's timecard for November 2022, found she was at other facilities from 11/01/22 through 11/29/22. No further information was provided. .

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-30 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure residents were offered the COVID-19 vaccine unless the immunization is medically contraindicated, or the residents have already been immunized. This was true for 43 of 112 residents residing in the facility. Resident identifiers: #38, #26, #105, #108, #107, #46, #89, #54, #365, #17, #104, #10, #8, #33, #48, #84, #5, #110, #27, #100, #39, #11, #4, #32, #36, #69, #47, #82, #86, #13, #109, #1, #19, #44, #95, #63, #103, #52, #90, #61, #58, #74, and 29. Facility Census: 112. Findings include: a. Covid-19 vaccinations: Review of the Center for Disease Control and Prevention (CDC) indications for Covid-19 vaccinations as follows: 1st dose, 2nd dose 3 weeks after 1st dose, 3rd- booster- 4 weeks after the 2nd dose and 4th- booster- 2 months after 3rd dose. The following residents were not offered Covid-19 boosters as follows: 1. Resident 38- Received three (3) vaccines- last given 11/10/21. Was eligible for 4th dose on 01/10/22. 2. Resident #26- Received three (3) vaccines- last given 11/08/21. Was eligible for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-30 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to ensure one (1) of one (1) resident reviewed for the care area of dialysis during the long-term care survey received hemodialysis care consistent with professional standards of practice including ongoing assessment and oversight of the resident before, during and after dialysis treatments, including monitoring the resident's condition during treatments, monitoring for complications, and implementing appropriate interventions. Resident identifier: #105. Facility census: 112. Findings included: a) Resident #105 Record review found the resident is receiving hemodialysis at an outpatient dialysis center. An order, written at the time of admission on [DATE]: Dialysis center phone number is: (telephone number) Dialysis days: Tuesday, Thursday, and Saturday. Time for Pick up: 0630 Transport to: (name of facility) - order date 10/22/22. The facility uses a communication form, Hemodialysis Communication Record, sent with the resident to each dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-30 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, record review and staff interview, the facility failed to ensure the facility physician made all required visits to meet the requirements in frequency/ timeliness. This was true for one (1) out of two (2) residents reviewed for choices. Resident identifier: Resident #23. Facility census 112. Findings included: a) Resident #23 During an interview on 11/28/22 at 2:57 PM, Resident # 23 said she has not seen a doctor in long time. Review of medical records revealed there were no visits from 12/24/21 thru 04/06/22. On 11/29/22 at 9:30 AM Director of Nursing (DON) was asked if there were any documentation of a physician and/or provider visit during the time frame of 12/24/21 to 04/06/22. A year look back on Physician visits revealed -11/30/21 APRN (Advanced Practice Registered Nurse) -12/24/21 visit by DO (Doctor of Osteopathic Medicine) -04/6/22 APRN -05/1/22 MD (Doctor of Medicine) -06/3/22 APRN -08/9/22 MD -09/12/22 APRN -10/7/22 MD -11/21/22 APRN During an interview on 11/30/22 at 8:19 AM, DON was asked if any information was located regarding the three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure medications were kept in proper temperature controls in accordance with the accepted professional standards of practice. This was a random opportunity for discovery. Facility Census: 112. Findings Included: a) Medication Refrigerator On 11/29/22 at 8:55 AM, a tour of the medication room on B wing was completed. There was one incomplete temperature log hanging on the medication refrigerator. The November temperature log was entitled Temperature Log For Medication/Vaccine Refrigerator. The Temperature Log for Medication/Vaccine Refrigerators states record temps (temperatures) twice daily. (Typed as written.) On 11/29/22 at 9:03 AM, Registered Nurse (RN) #135 confirmed the log was incomplete in recording the temperatures for the days in the month of November, 2022. RN #135 stated Those days are missing. The following dates are missing temperature checks for the medication refrigerator: --11/01/22 evening --11/03/22 day --11/03/22 evening --11/06/22 evening --11/08/22 day --11/10/22 evening --11/11/22 evening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview, the facility failed to administer a pneumococcal vaccine after Resident #86 signed a consent on 07/06/21. This was true for one (1) of five (5) residents reviewed for pneumococcal vaccines. Resident identifiers: 86. Facility census: 112. Findings include: a) Resident #86: Review of Resident #86's medical records found on 07/06/21, the resident and/or representative signed a consent for the pneumococcal vaccine. Review of the medical record found no documentation the resident received the pneumococcal vaccine. On 11/39/22 at 9:30 AM the Director of Nursing (DON) reviewed Resident #86's immunization record. She confirmed Resident # 86 had not received the pneumococcal vaccine. No further information was provided. .

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$14,645 in federal fines across 1 penalty.

  • $14,645 — penalty dated 2026-01-08

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.4+0.6 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 5 of 53.5+1.5 vs chain
The other 183 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Alexandria Care CenterLos Angeles, CA 1 of 5Bay Crest Care CenterTorrance, CA 1 of 5Bethlehem North Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bethlehem South Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bridgeville Rehabilitation & Care CenterBridgeville, PA 1 of 5Brightwood CenterFollansbee, WV 1 of 5Carlisle Skilled Nursing And Rehabilitation CenterCarlisle, PA 1 of 5Casa De Oro CenterLas Cruces, NM 1 of 5Devonshire Care CenterHemet, CA 1 of 5Gettysburg CenterGettysburg, PA 1 of 5Glenwood CenterFlorence, AL 1 of 5Heritage CenterHuntington, WV 1 of 5Hidden Valley CenterOak Hill, WV 1 of 5Inners Creek Skilled Nursing And Rehabilitation CeDallastown, PA 1 of 5Jersey Shore Skilled Nursing And Rehabilitation CeJersey Shore, PA 1 of 5Kingston Court Skilled Nursing And RehabilitationYork, PA 1 of 5Las Palomas CenterAlbuquerque, NM 1 of 5Lebanon Center, Genesis HealthCareLebanon, NH 1 of 5Lebanon Skilled Nursing And Rehabilitation CenterLebanon, PA 1 of 5Linden Grove Health Care CenterPuyallup, WA 1 of 5Magnolia RidgeGardendale, AL 1 of 5Marmet CenterMarmet, WV 1 of 5Meridian CenterHigh Point, NC 1 of 5Merry Wood LodgeElmore, AL 1 of 5Mount Olive CenterMount Olive, NC 1 of 5Mountain Ridge Center, Genesis HealthCareFranklin, NH 1 of 5Oak Grove CenterWaterville, ME 1 of 5Oceanside Skilled Nursing And RehabilitationHampton, NH 1 of 5Orchard Park Health Care & Rehab CenterTacoma, WA 1 of 5Parkersburg CenterParkersburg, WV 1 of 5Pembroke CenterPembroke, NC 1 of 5Pine LodgeBeckley, WV 1 of 5Playa Del Rey CenterPlaya del Rey, CA 1 of 5Pocahontas CenterMarlinton, WV 1 of 5Pottstown Skilled Nursing and Rehabilitation CentePottstown, PA 1 of 5Putnam CenterHurricane, WV 1 of 5Ridgewood CenterRidgewood, NJ 1 of 5Rio Rancho CenterRio Rancho, NM 1 of 5River City CenterDecatur, AL 1 of 5River Ridge CenterKennebunk, ME

Showing 40 of 183; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GENESIS OMG OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2012
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2012
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2012
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
BERG, MICHAELIndividualCORPORATE OFFICERsince 03/02/2015
BRIDGEFORD, LAURAIndividualCORPORATE OFFICERsince 01/01/2019
MENDELSON, AVIIndividualCORPORATE OFFICERsince 06/01/2024
KUREISHY, ZAVEENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/02/2025
MORRIS, DIANEIndividualOPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 01/01/2022
REED, KRISTINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/26/2025

CMS files one row per role, so the 20 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.8M
Net patient revenuemost recent cost report
+14.7%
Operating marginrevenue minus expenses
$567K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 90%Medicare 5%Other / private 6%

About 90% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $567K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$355per resident / day
operating cost
$10,790per month
≈ monthly operating cost
$416per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.

Typical monthly cost in West Virginia
$12,836/mo
Nursing home (semi-private)
$13,262/mo
Nursing home (private)
$6,340/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515155. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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