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Tygart Center At Fairmont Campus

1539 Country Club Road, Fairmont, WV 26554 · For profit - Corporation · 119 certified beds · (304) 366-9100 Medicare & Medicaid certified

Call the home — (304) 366-9100 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609, F0610) — most recent May 20251 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$8,278 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,278 in federal fines (most recent 2025-01-30)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1836 Locust Ave · (304) 366-1252 · Call to confirm hours
Pharmacy
401 Marion Sq · (304) 367-1300 · Call to confirm hours
Grocery
Food Lion0.2 mi
308 Marion Sq · (304) 363-5027 · Call to confirm hours
Park
Mary Lou Retton Park · (304) 363-7037 · Typically dawn to dusk
Place of worship
404 Fairlane Ave · (304) 551-2108

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.8%14.7%15.4%worse
Long-stay residents who lose too much weight8.9%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%1.6%2.0%better
Long-stay residents with depressive symptoms1.9%7.6%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury2.0%4.4%3.3%better
Long-stay residents whose ability to walk worsened13.2%15.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication21.3%27.0%18.9%worse
Long-stay residents given the seasonal flu vaccine97.2%97.6%95.3%typical
Long-stay residents with pressure ulcers3.3%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control23.8%22.1%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table4.6%13.4%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%1.0%1.4%better
Short-stay residents given the seasonal flu vaccine67.5%79.4%79.4%worse
Short-stay residents rehospitalized after admission8.6%22.5%22.6%better
Short-stay residents with an outpatient ER visit12.9%11.3%12.0%typical
Long-stay hospitalizations per 1,000 resident days0.641.801.67better
Long-stay outpatient ER visits per 1,000 resident days1.111.841.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

36.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 61 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

36.5%U.S. median 51.5%
Got home and stayed home
12.0%U.S. median 10.7%
Went back to hospital
24.2%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 24.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF36.5%CMS range 26.1–53.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.0%CMS range 7.8–16.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge24.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge21.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge15.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 4.3–13.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.001.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
0.76
LPN hours/ resident / day
1.79
Aide hours/ resident / day
3.06
Total nurse hours/ resident / day
0.38
RN hoursweekends
41.6%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 119 beds and averages 106.8 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.06 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.75 hrs/resident/day on weekends vs 3.18 on weekdays — 14% thinner on weekends. RN hours go from 0.56 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%. 4 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2026-02-12)
19
at the previous standard inspection (2025-05-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 11 most serious are shown; the remaining 49 are one tap away and print in full.

  • Actual harm · Gcited before2025-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and resident and staff interviews, the facility failed to ensure Resident # 90 was transferred in a safe manner to prevent physical injury. This resulted in actual harm for Resident #90 who sustained a laceration to her lower extremity requiring16 stitches. After the incident with Resident #90 the facility identified the failures and took appropriate action to correct the failures prior to the state agency entering the facility to conduct this complaint investigation. Therefore this will be cited as past non compliance. This was true for one (1) of three (3) sampled residents. Resident Identifier: #90. Facility Census: 110. Findings Include: A) Resident #90 On 04/09/24 Nurse Aide (NA) # 136 was transferring Resident #90 from the wheelchair to the bed when the resident sustained a laceration to her right lower extremity. Resident #90 was taken to the emergency room requiring 16 stitches. The facility reported the incident as required to all state agencies and began an investigation into what happened. A review of the facility's investigation found a statement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2026-02-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to provide a clean comfortable, homelike environment. This was a random opportunity for discovery and had the potential to effect more than a limited number of residents during the Long-Term Care Survey Process. Resident identifiers: #5, #8, #50. Facility Census: 106.Findings include: a) Resident #5 Packaged Terminal Air Conditioner (PTAC) unit An observation on 02/09/26 at 1:03 PM, of the Packaged Terminal Air Conditioner (PTAC), unit in Resident #5's room revealed both filters in the PTAC unit to be fully covered in approximately (2) two inches of dust/debris. During an interview on 02/09/26 at 2:00 PM, Housekeeper (HK) #53 stated, The person in charge of this department is out right now. I am filling in for her from the building across the road. HK #53 confirmed the PTAC units filters were dirty and needed cleaned. During an interview on 02/09/26 at 3:20 PM, The Director of Maintenance (DM) stated, I don't have a policy or a schedule written down but we clean them monthly. We will get them cleaned. b) Resident #50 On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and observation, the facility failed to ensure care and services were provided in accordance with current standards of practice. This failed practice had the potential to affect more than a limited number of residents. Resident Identifiers: #80, #30 and #11. Facility Census: 106. b) Resident #30: During a dining room observation on 02/10/26 at At 12:10 PM, Employee #17 retrieved Resident number 30's tray, assisted him in set up, handed him his sandwich, then went back to get another resident's tray. Resident # 30 was left food unsupervised for 8 minutes. A further review of Resident's tray ticket read as follows: resident (Name) 1:1 feed assist and ordered supervision for all meals. Record Reviews: A record review on 02/11/26 at 1:30 pm, found the physician dietary order for Resident #30 that read as follows: resident is receiving regular dysphagia diet with 1:1 feed assist and is to have supervision for all meals. On 02/10/2026 at 12:28PM, a record review of Resident # 30's Care Plan stated as written: Resident is receiving a regular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to store and administer medications according to professional standards of practice. This failed practice had the potential to affect more than a limited number of residents. Facility census: 106.Findings included:Medication administrationOn 02/12/26 at 8:25 AM , Registered Nurse (RN) #81 was observed pouring medications for a resident and then hand the poured medications to Licensed Practical Nurse (LPN) #72 who then gave the medications to the resident. When RN #81 was asked why she poured the medications and gave them to LPN #72 to administer she stated that she watched me pour them. When asked if this was the policy to pour the medications and then have another nurse administered the medications, there was no response.In an interview with the Director of Nursing (DON) on 02/12/26 at approximately 10:35 AM, she stated this was not the practice for one nurse to pour medications and another nurse to administer the medications. Medication RoomObservation of the 200 Hall medication room on 02/12/26 at 8:25 AM with RN #81…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, staff interview and observation, the facility failed to ensure menus were followed. This failed practice had the potential to affect more than a limited number of residents. Resident Identifiers: #40 and #63. Facility Census: 106.Findings included: a) The facility's policy and procedure for Menus stated, 6. Menus will be served as written, unless a substitution is provided in response to preference, unavailability of an item, or a special meal. b) The facility's menu given to the state surveyor included Salisbury Steak with Mushroom Gravy for Monday 02/09/26 for regular, dysphagia advanced and puree lunch meals. The tray cards for Resident #40 and #63 stated Salisbury Steak w/Mushroom Gravy. Resident #40's tray card specified Gravy-#10 scoop for the Ground Meat Salisbury Steak. Nurse Practitioner #24 confirmed there was no gravy on both resident's meat served at lunch.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review the facility failed to properly store food in accordance with professional standards. This is true for the facility kitchen and nourishment pantry. This had the potential to affect all residents in the facility. Facility census 106.Findings included:a) On 02/09/26 at 11:30 AM, during Initial Brief Tour of Kitchen, with Dietary Account Manager (DM) the DM acknowledged the following in the kitchen and the nourishment rooms : Walk in Cooler:-A shelved food cart of deserts that were covered without labels or dates.-A salad marked Name on it in which the Dietary Account Manager stated it belonged to an employee and removed it -The top utensil drawer was found to have a powdery white residue covering the inside bottom underneath the utensils-The bottom drawer was found to have utensils scattered not facing in the same direction -Coffee grounds were scattered and brownish spots from spilled liquids were observed on the kitchen floor in front of the shelves and around the tray line and in front of the stove- Sugar and Flour Bin lids were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, and staff interviews, the facility failed to dispose of garbage and refuse properly. This had the potential to affect more than an isolated number of residents in the facility. Facility census: 106. a) On 2/10/26, at 3:45 PM during an observation of the dumpsters, it was observed that debris and trash were scattered around and behind both dumpsters. [NAME] plastic gloves, plastic cup lids, Styrofoam cups, plastic bags were in the front and sides of both right and left dumpsters. An opened box with take-out food in was observed left opened and a clear bag of trash laying on the ground on the left side of the left dumpster. In an interview with the Director-Senior Maintenance Employee (DSME) #7, he stated he had seen the trash and debris scattered around the dumpster and would get it taken care of.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to ensure it had a Quality Assessment and Assurance (QAA) committee to meet at least quarterly with the required minimum staff. This failed practice was a random opportunity for discovery during the Long-Term Care Survey Process. Facility census: 106. Findings Include: a) QAA meetings A review on 02/11/26 at 9:49 PM, of the QAA sign in sheets from 01/25 to 01/26 revealed, that The Director of Nursing (DON) did not attend the 2nd quarter or 3rd quarter meetings as required. During an interview on 02/12/26 at 8:40 AM, The Administrator stated, We had the Assistant Director of Nursing (ADON), filling in as our Director of Nursing (DON) for the facility because we were in between DON's. Further review on 02/12/26 at 8:45 AM, of the QAA sign in sheets revealed that neither the ADON or the DON attended the QAA meeting for the 2nd and 3rd quarter of 2025. On 02/12/26 at 8:58 AM, The Administrator confirmed that they did not have a DON or ADON in attendance for the 2nd and 3rd quarter of 2025. b) Policy titled Quality Assurance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and observation, the facility failed to ensure an effective infection prevention and control program. was maintained. This failed practice had the potential to affect more than a limited number of residents. Resident Identifiers: #33, #106, #90, #96, #57, #65, #51 and #78. Facility Census: 106. On 02/09/26 at 2:24 PM, it was observed Activities Assistant #49 enter Resident #78's room with droplet precautions sign on door and a red stop sign draped across the front of the door. Activities Assistant walked into room and handed her a package without wearing Personal Protective Equipment PPE. During this time, other staff was in the room wearing PPE. On 02/09/26 at 2:30 PM, during an interview with Activities Assistant #49 when asked if Resident #78 was under precautions, she reported, She doesn't have anything. She has been going to dining room with no mask. When the sign was pointed out on the door and nurse aide whispered this resident had COVID, Activities Assistant #49 stated, Then yes, I should have been suited up. 02/09/26 1:25 PM the Hall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to ensure education was offered for all staff for Covid-19 vaccines. The failed practice had the potential to affect more than a limited number of residents. Facility Census: 106.Findings included: a) The federal guidelines stated that education must be provided for all staff for the risks and benefits of the vaccine and the Covid-19 vaccine should be offered by the facility or the facility should offer information on how to obtain the vaccine. b) HealthStream education system provided to staff was reviewed for five nursing assistants by the surveyor assigned staffing No documentation was found for education on the covid vaccine. On 02/11/2026 at 12:00 PM, the Infection Preventionist Registered Nurse reported she only gives information to staff if they request it for the Covid-19 vaccine 02/12/26 at 10:42 AM, the Infection Preventionist Registered Nurse stated, there was Nothing in HealthStream.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on electronic medical record review and staff interview, the facility failed to accurately complete section N of the annual Minimum Data Set (MDS) for one (1) of 34 residents. Resident identifier: #16. Facility census: 106. Findings included: a) Resident #16 On 02/11/26 at 10:14 AM a review of the annual MDS with an Assessment Reference Date (ARD) of 12/29/25 found Section N was marked as Resident #16 was receiving insulin. A review of the current physician orders and the Medication Administration Record (MAR) did not find an order for insulin or that insulin had been administered.An interview with the MDS Coordinator at 11:04 AM on 02/11/26 confirmed the MDS Section N had been marked incorrectly.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · Dcited before2026-02-12 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to include all appropriate diagnosis on the most recent Pre-admission Screening and Resident Review (PASARR). This failed practice was found true for (2) two of (5) five residents reviewed for PASARR accuracy during the Long-Term Care Survey Process. Resident identifiers: #5, and #10. Facility Census: 106. a) Resident #10 A record review on 02/10/26 revealed that Resident #10 has a current diagnosis of Schizophrenia with a start date of 10/30/25. Further record review of Resident #10's most recent PASSAR completed on 05/02/22, revealed that Schizophrenia is not indicated on section 30, or listed in any other section of the PASSAR. During an interview on 02/10/26 at 2:12 PM, The Licensed Social Worker (LSW) #59, confirmed that Resident #10 had a diagnosis of Schizophrenia and that it is not indicated on the most recent PASSAR. LSW #59 stated, We just missed it. We are starting an audit now. Findings Include: a) Resident #5 A record review on 02/10/26 at 1:25 PM, revealed that Resident #5 has a current diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview the facility failed to develop and/or implement care plans related to physician dietary orders and Auditory needs. This failed practice was a random opportunity for discovery during the Long-Term Care Survey Process. Resident identifiers: #30, and #104. Facility census: 106. Findings Included:a) Resident # 30 On 02/10/2026, at12:06 PM, During Dining Room tray pass, It was observed that Resident #30's meal ticket stated, 1:1 Feed Assist and Supervision for all meals. Employee #17 retrieved Resident #30's tray, assisted in set up, then went back to get another resident's tray leaving Resident # 30 unsupervised for 8 minutes. Record Reviews:On 02/10/2026 at 1:15PM, a completed record review of Resident #30's Physician Orders coincided with the meal ticket stating resident was a 1:1 feed assist and ordered supervision for all meals.On 02/10/2026 at 1:28PM, a record review of Resident # 30's Care Plan stated as written:Resident is receiving a regular dysphagia pureed diet and thin liquids with 1:1 supervision at meals. Date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and staff interviews, the facility failed to ensure a resident's care plan was revised in the areas of discontinued physician orders and for resident advance directive status. Resident identifiers: #4 and #11. Facility Census:106 a)Resident #4 A record review on 02/11/26 at 10:00 AM, of Resident #4's Care Plan stated : Focus: Name is receiving antibiotic treatment for a Urinary Tract Infection. Interventions: Administer medication(s) as ordered. date initiated 01/21/26 A Further record review of Resident #4's Physician Orders, an order for the antibiotic could not be found. During an interview on 02/11/26 at 2:55 PM, The Director of Nursing (DON) She provided the discontinued Physician Order written below: Physician Orders were as follows: Fosfomycin Tromethamine Oral Packet 3GM Give 1 packet by mouth one time only for UTI for 1 day. start date 01/21/26 and confirmed that the care plan was not revised to reflect Resident #4's antibiotic treatment for the Urinary tract infection had been discontinued. b) Resident #11 A record review on 02/11/26 at 9:00 AM, of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and observation, the facility failed to ensure the residents' environment remained as free of accident hazards as possible. Resident Identifier: #80. Facility Census: 106. Findings included:a) Resident #80 The facility failed to ensure suction equipment was in place with the suction machine at the resident's bedside. On 02/09/26 at 2:00 PM, during the initial interview process, Resident #80 had a suction machine on his bedside table. No canister was in the suction machine or around the machine. On 02/09/26 observation of Suction machine at bedside revealed no canister was attached. At 2:05 PM, Nurse Aide #3 verified there was no canister in the suction machine. On additional observations during the Long Term Care Survey Process, a package containing the sterile catheter, container and gloves was hanging on the resident's bedside table. On 02/11/2026 Nurse Educator #81 reported they were looking at getting the order discontinued for the suction machine. The Director of Nursing and Nurse Educator reported they don't set the suction machines up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on electronic medical record review, and staff interview, the facility failed to ensure two (2) of four (4) resident's Pre admission Screening and Resident Review (PASARR) was current and accurate. This failed practice had the potential to affect a limited number of residents. Resident identifiers: #16, #67. Facility census: 106. a) Resident # 67 On 02/10/26 at approximately 2:55PM, a record review found that Resident # 67 was diagnosed with vascular dementia, moderate, with anxiety was not updated in the PASARR. In an interview with the DON on 02/10/26 at 3:25 PM, she acknowledged Resident # 67's PASARR was not updated r/t (related to) the diagnosis of vascular dementia, moderate, with anxiety. She stated she was aware that PASARRs facility wide were in need of updating and an audit was started to rectify the issue. b) Resident #16 On 02/12/26 at 12:15 AM a review of Resident #16's medical record found a PASARR dated 12/23/24. Under physician recommendations was marked as the resident eventually returned home or be discharged in less than three (3) months. The physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and observation, the facility failed to ensure call lights were within the resident's reach for two (2) residents. Resident Identifiers: #40 and #50. Facility Census: 106.Findings included: a) Resident #40 The policy and procedure for Call Lights stated, 4. Staff will ensure the call light is within reach of the patient and secured as needed. On 02/09/2026 at 12:45 PM, Resident #40's call light was observed not to be within the resident's reach. Nurse Practitioner #24 confirmed the call light was not in reach, unwrapped the call light from the bedrail and placed the call light within the resident's reach. b) Resident #50 On 02/02/26 at 12:30 PM, Resident #50's call light, tv remote and bed remote were observed on the floor. The resident's lunch tray was passed. At 1:05 PM, the resident's call light, tv remote and bed remote remained on the floor beside the resident's bed. Licensed Practical Nurse # 32 confirmed the resident's call light was in the floor and not within reach and stated, I'm sorry. The policy and procedure for Call Lights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-06 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon record review and staff interview, the facility failed to provide accurate daily staffing posting for actual hours worked. This was found to be true for 14 (fourteen) of 15 (fifteen) days of staffing data reviewed during the annual survey process. Facility census: 106 Findings included: Nursing staffing data and time and attendance reports were reviewed for the following dates: 04/25/25, 04/26/25, 03/21/25, 03/22/25, 03/23/25,02/20/25, 02/21/25, 02/22/25, 02/23/25 01/01/25, 01/02/25, 01/03/25, 12/31/24, 11/25/24, 11/27/24 Examples of staffing data not aligning with time and attendance reports: On 11/27/24, posted nurse staffing data showed 258 total hours worked for RNs, LPNS, and Certified Nurse Aides. A review of the time and attendance report for the same date, showed 227.78 hours worked. On 12/31/24, posted nurse staffing data showed 264 total hours worked for RNs, LPNs, and Certified Nurse Aides. A review of time and attendance reports for the same date shows 231.40 total hours worked. On 04/26/25, posted nurse staffing data showed 243 total hours worked for RNs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-06 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interviews, the facility failed to maintain an effective pest control program so the facility is free of pests and rodents. This was a random opportunity for discovery with the possibility of affecting multiple residents. Facility census: 106. Findings include: a) During a walk-through of the dish room side of the kitchen, on 04/30/25, at 12:00 PM, many mature gnats were observed swarming around the drain area under the dishwasher table. In an interview with the district manager on 04/30/25 at 12:15 PM, he acknowledged the gnats and stated the facility had contacted the extermination for advice a week ago, but the facility had not yet been treated for the gnats.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to ensure resident's rooms were a clean and homelike environment (residents' privacy curtains were stained). This is true for Resident #94 and Resident #133. Findings included: a) On 04/29/25 at 9:45 AM an observation of Resident #94's room revealed that her privacy curtain was dirty with stains. On 04/29/25 at 9:50 AM an interview was conducted with Licensed Practical Nurse #133 who acknowledged that the curtain in Resident #94's room needed cleaned. She stated that generally when they see them dirty they will contact house keeping to be cleaned, b)On 04/29/25 at 12:53 PM during an interview with Resident #103, stains on his privacy curtain were observed and he stated it was vomit. Based on observations and staff interviews, the facility failed to ensure a safe, clean, comfortable and homelike environment for three (3) residents. Resident identifiers: #82, #65, and #3. Room identifiers: #404, #400, #412. Facility census: 106. Findings include: a)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-06 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    c) Resident #85 A review of Resident #85's medical record found the following transfers to the hospital 08/09/24, 08/31/24, 09/06/24,and 10/22/24. Resident #85 went on therapeutic leave of absence on 11/27/24. On the afternoon of 05/06/25 the facility was asked to provide the notice of the transfer, the bed hold agreement, and the ombudsman notification for each of the aforementioned discharges. Later in the afternoon on 05/06/25 the Person In Charge provided two incomplete Bed Hold Notices dated 08/31/24 and 09/06/24. The only information completed on the form was the residents name and medical record number along with the nursing signature. On the form date 08/31/24 the nurse signed both the resident and the center representative space. On the form dated 09/06/24 the nurse signed the center representative space and documented a verbal notification of the resident representative. Neither form contained the number of bed hold days remaining. No other information was provided for the discharges. The PIC stated, This is all we have. He confirmed he could not find any of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    b) Resident #20 A review of the Resident #20's medical record on the after noon of 04/30/25 found Resident #20 sustained a fall on 03/12/25 at 5:30 PM. The incident report indicated neurological assessments were done per policy. The facility was asked to provide the completed neurological assessments related to this fall. On 05/01/25 at 9:08 AM the Director of Nursing (DON) stated they could not locate the neurological assessments for this fall. Based on record review and staff interview, the facility failed to discontinue wound treatment for Resident #21, when the wound was healed and failed to complete neurological (neuro) checks for Resident #20. This was true for two (2) of 42 residents reviewed during the survey process. Resident Identifiers: #21 and #20. Facility Census: 106. Findings Include: a) Resident #21 On 05/06/25 at 2:55 PM, a record review was completed for Resident #21. The review found an active physician's order for wound care to the resident's left gluteus. The wound treatment was cleanse left gluteus with IHWC (in-house wound cleanser), pat dry. Apply hydrogel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-06 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation record review staff interview and resident interview the facility failed to ensure Resident #21, and Resident #22 received the treatment and care in accordance with professional standards of practice, the comprehensive care plan, and the resident's choices, related to pain management. This was true for two (2) of 10 residents reviewed for the care area of pain during the long-term care survey process. Resident identifiers: #21, and #22. Facility Census: 106. Findings Include: a) Resident #21 On 04/29/25 at 1:36 PM Resident #21 stated, she had been asking them for pain medication, and they had not given her any yet. The resident was asked to rate her pain on a scale from zero (0) to ten (10) with zero (0) being no pain and ten (10) being the worst pain ever. Resident #21 stated that her pain was an eight (8). The surveyor immediately reported Resident #21's pain level to Registered Nurse (RN) #10. RN #10 stated, I told her she could not have any just yet because it had not been 12 hours since…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-06 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview and staff interview the facility failed to ensure Resident Meals were served, which were palatable and at an appetizing temperature. This failed practice has the potential to affect more than an isolated number of Residents. Facility Census: 106 a) Resident #6 During an interview with Resident #6 on 04/29/25 at 10:27 AM, Resident stated food was terrible here. When I asked her if it was not the proper temperature, did not taste b) Resident #11 On 04/29/25 at 1:43 PM during an interview, Resident #11 reported the food has no taste, sometimes it is too cool, and she was concerned about the nutritional status. She went on to report on the facility does not serve fresh fruits or veggies and the food has no seasoning and is not appealing. c) Resident #35 On 04/29/25 at 1:38 PM during an interview, Resident #35 reported the food does not taste good. She also reported that she has never been told about an always available menu. d) Resident #21 During an interview with Resident #21 on 04/29/25 at 1:30 PM the resident indicated the food here is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY e) Reheated food during the noon time meal service o 05/05/25. An observation of the noon time meal on 05/05/25 at 12:35 PM, found [NAME] #124 reheated broccoli which was previously held for service but fell below the acceptable temperature of 135 degrees Fahrenheit (F). She reheated the broccoli to a degree of 160 degrees f. Dietary Account Manager #96 told her 160 degrees F was an acceptable temperature and it was okay to serve the broccoli. [NAME] #124 then served the reheated broccoli. An interview with the corporate account manager at 2:04 PM on 05/05/25 confirmed the broccoli should have been reheated to 165 degrees F. He stated, They told me that but there was not much to do about it after the fact. Based on observation, resident interview, and staff interviews, the facility failed to distribute and serve food in accordance with professional standards for food service safety, to ensure meals were served at a palatable, appetizing and temperature, safe and sanitary manner, preventing the spread of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    b) Resident #102 An observation on the afternoon of 05/05/25 found Resident #102's10:00 AM mighty shake still sitting at the nurses' station unopened. A review of the Medication Administration Record (MAR) found Registered Nurse (RN) #10 had documented Resident #102 had consumed 100 percent of his 10:00 am mighty shake. An interview with RN #10 immediately following the record review found she should have documented refused on the mighty shake. c) Resident #78 An observation on the afternoon of 05/05/25 found Resident #78's 10:00 am mighty shake still sitting at the nurses' station unopened. A review of the Medication Administration Record (MAR) found Registered Nurse (RN) #10 had documented Resident #78 had consumed 100 percent of his 10:00 am mighty shake. An interview with RN #10 immediately following the record review found she should have documented refused on the mighty shake. Based on record review and staff interview, the facility failed to ensure an accurate and complete record for Resident #37's skilled nursing evaluation, documentation of supplements for Resident #102 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview, the facility failed to maintain infection control standards during wound care for Resident #61, storage of a nebulizer and mask for Resident #60 and maintaining a wheelchair for Resident #19. These were random opportunities for discovery. Resident identifiers: #61, #60 and #19. Facility Census: 106. Findings include: a) Resident #61 On 05/01/25 at 10:08 AM, an observation of the wound care provided by Registered Nurse (RN) #32 was completed. As RN #32 provided the wound care to the right gluteal fold, RN #32 touched her glasses multiple times. On 05/01/25 at 10:30 AM, Nurse Aide (NA) #25 set a bath basin of water and wash cloths on the over-the-bed table which was the sterile field for the wound care. On 05/01/25 at 10:42 AM, an interview was held with RN #32. RN #32 was asked, Did you realize you touched your glasses multiple times during the wound care? RN #32 stated, No, I didn't realize. RN #32 was asked, Do you think the bath basin of water placed on the over-the-bed table disturbed your sterile field? RN #32 stated, I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident interview and staff interviews, the facility failed to ensure food choices were obtained and honored. This was true for one (1) of six (6) residents reviewed during the annual survey process. Resident identifier: #309. Facility census: 106 Findings included: a) Resident #309 On 04/29/25 at 10:32 AM, during an interview with Resident #309, the resident stated they had not been asked about food choices. The Resident said, They just bring me whatever they want, if I like it, I eat it. If I don't like it, I just go without. When asked if anyone had told them about the Always Available menu, they were not aware of it. When asked if anyone had asked what they liked and disliked food-wise, they stated, no. On 05/06/25 at 10:53 AM, a phone interview was completed with the dietician. When asked to describe the process of obtaining newly admitted resident's food choices, the dietician stated that within 24 hours of admission [NAME] #124, was supposed to obtain the food preferences from the resident. The dietician further stated she did the nutritional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview the facility failed to implement their abuse prohibition policy by ensuring allegations of mental/emotional abuse were reported to the required state agencies within the required time frames. This was a random opportunity for discovery for Resident #93. Resident identifier: #93. Facility Census: 106. Findings Include: a) Resident #93 On 05/01/25 at approximately 1:20 PM while passing through the dining room this surveyor overheard a nurse (later Identified at LPN #133) say to Resident #93, You can't have your pain medicine until you eat at least half of your food. The nurse then left the dining room. This was reported to facility staff immediately after the observation. Facility staff intervened and had the nurse give Resident #93 her Tylenol. An interview with the resident in the dining room prior to the nurse returning found she did not feel like eating because her arm was hurting. She then stated, They told me I had to eat to get my medicine. A review of the medical record found Resident #93's order for the as needed Tylenol…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview the facility failed to ensure all allegations of mental abuse were reported to the required state agencies with in the required time frames. This was a random opportunity for discovery and as true for Resident #93. Resident Identifier: #93. Facility Census: 106. Findings Include: a) Resident #93 On 05/01/25 at approximately 1:20 PM while passing through the dining room this surveyor overheard a nurse (later Identified at LPN #133) say to Resident #93, You can't have your pain medicine until you eat at least half of your food. The nurse then left the dining room. This was reported to facility staff immediately after the observation. Facility staff intervened and had the nurse give Resident #93 her Tylenol. An interview with the resident in the dining room prior to the nurse returning found she did not feel like eating because her arm was hurting. She then stated,They told me I had to eat to get my medicine. A review of the medical record found Resident #93's order for the as needed Tylenol did not contain any special directions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview and staff interview, the facility failed to develop and/or implement the care plans for three (3) of 42 sample residents. Resident identifiers: #48, #9, and #309. Facility Census: 106. Findings Include: a) Resident #48 An interview with Resident #48 on 04/2925 at 12:46 PM found she was a hemodialysis patient. She stated, They use the port in my groin for now, but I have one in my upper arm that needs to mature. A review of Resident #48's medical record found she returned from the hospital on [DATE] after the placement of an Arteriovenous Fistula (AVF) in her left upper arm. A review of Resident #48's care plan found it was void or any mention of the residents AVF in her left upper arm. An interview with the Director of Nursing (DON) on the afternoon 05/06/25 confirmed a care plan was not developed for Resident #48's AVF. The facility failed to develop and or implement the care plan. PS RL a) #48 AVF b #9 contractures ASC c) #309 incomplete blanks KW Resident #48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to revise a care plan for a change in code status for Resident #99. This is true for one (1) of four (4) residents reviewed under the care area of advanced directives. Resident Identifier: #99. Facility Census: 106. Findings Include: a) Resident #99 On 05/05/25 at 2:15 PM, a record review was completed for Resident #99. The review noted the [NAME] Virginia Physician's Order for Scope of Treatment (POST) form was Do Not Resuscitate, Comfort Measures and no artificial means of nutrition, which was dated 03/03/25. However, the care plan indicated the resident was a full code. On 05/05/25 at 3:10 PM, the Director of Nursing (DON) confirmed the care plan had not been revised to indicate the change in code status.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to provide activities of daily living for dependent Resident #259 and #35. This was true for two (2) of four (4) residents reviewed under the care area of activities of daily living. Resident identifiers: #259 and #35. Facility Census: 106. Findings Include: a) Resident #259 On 05/06/25 at 8:15 AM, a record review was completed for Resident #259. The review found the resident did not receive showers or bed baths for the timeframe of 03/21/25 through 03/28/25; which is seven (7) days. The resident was listed as dependent for showers and bed baths on the discharge Minimum Data Set (MDS) dated [DATE]. On 05/06/25 at 9:00 AM, the Director of Nursing (DON) confirmed there was no documentation to indicate the resident received showers and/or bed baths for the seven (7) days between 03/21/25 and 03/28/25. b) Resident #35 During an interview with resident on 04/29/25 at 01:38 PM she reported that she would like a shower at least once per week and that she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview and staff interview the facility failed to ensure Resident #48 who required dialysis received such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. This was true for one (1) of one (1) residents reviewed for the care area of dialysis during the long-term care survey process. Resident identifier: #48. Facility Census: 106. Findings Include: a) Resident #48 A review of Resident #48's medical record on 05/05/25 found the resident received dialysis on Monday, Wednesday and Friday at a local dialysis center. Each day the facility completed and sent with the resident a Hemodialysis communication sheet. The sheet consisted of three (3) Sections. The first and third were to be completed pre and post dialysis by the facility's nurse. The middle section is to be completed by the dialysis center. A review of the electronic medical record found the following missing dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon record review and staff interview, the facility failed to ensure they maintained the requirements of their policy for the time allotted for the physician to respond to gradual dose reduction recommendations from the pharmacist. The facility also failed to ensure the pharmacist identified the need for possible gradual dose reduction for a resident receiving an antidepressant. This was found to be true for 1 (one) of 42 (forty-two) residents reviewed during the annual survey process. Resident identifier: #50. Facility census: 106. Findings included: a) Resident #50 Record review revealed the resident had a physician's order for: Mirtazapine Tablet 7.5 MG (Remeron) Give 2 tablets by mouth at bedtime for depression The Medication Regimen Review reports for 02/27/25 and 12/28/24, had a notation which revealed there was a more detailed report. On the detailed report for 12/28/24, the pharmacist recommended a Gradual Dose Reduction (GDR) review for Mirtazapine. The attending physician failed to provide the response within the facility's 30 calendar day time-frame per their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon record review and staff interview, the facility failed to ensure nurse aides completed 12 hours of required education annually. This was found to be true for one (1) of five (5) nurse aide personnel files reviewed during the annual survey process. Staff identifier: #46. Facility census: 106. Findings included: a) Nurse Aide (NA) #46 Nurse Aide #46 completed 9 hours and 34 minutes of education during the calendar year 2024. She completed 24 minutes of education on dementia. This was reviewed with the DON on the morning of 05/06/25, and asked if she had any additional education for this Nurse Aide to support the 12 hours required training, to please provide it No additional education was supplied prior to the survey exit.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and investigation, the facility failed to conduct the required training and education for staff on issues which impacted resident care. Resident Identifier: #74. Facility Census: 110. Findings include: a) Resident #74 A Facility Reported Incident (FRI) report submitted on 05/01/24, indicated Resident #74 had complained of abuse by staff. The complaint stated, staff were rough when providing care. During an interview, with Resident #74 on 01/29/25 at approximately 11:55 AM, she stated, she had pain in her left leg, was be bound, and incontinent. She stated, she wears briefs, but her bed linen frequently becomes soiled. Upon being questioned about the staff being rough, she stated some staff members pulled on her leg a little too hard when changing her diaper and removing bed linen. She further stated, the staff members who were 'rough' were no longer employed at the facility. Record review of resident's care plan revealed the following notes: FOCUS: [Resident] requires assistance/is dependent for ADL care in bathing, grooming, personal hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, investigation, and interview, the facility failed to provide sufficient preparation and orientation and take steps under its control to ensure one of one resident discharge was safe and orderly. Resident #111 was taken to a local homeless shelter who was not equpieed to meet her needs to her physical limitations. Resident identifier: #111. Facility Census: 110. Findings included: a) Resident #111 A record review revealed, the facility notified the resident of a pending discharge on [DATE] at 9:12 AM. The resident was discharged from the facility on 03/13/24 at 9:39 AM. In addition the facility made the referral to a homeless shelter without adequate planning to ensure the shelter could meet the needs of the resident. When the homeless shelter declined to accept the resident, the facility kept the resident in the transport vehicle, while searching for other shelters that would be able to accept the resident. A record review revealed the following notes in resident's medical record: A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview the facility failed to develop and implement a comprehensive person-centered care plan for a venous access device. This was true for one (1) of one (1) residents reviewed. Resident identifier: #113. Facility Census: 110. Findings Include: a) Resident #113 On 01/29/25 at 11:30 AM a record review found Resident #113 had a central line while a resident at the facility from 10/20/23 through 01/10/24. He was transferred to the facility from a local hospital with a central ([NAME]) Intravenous line in his right chest. On 01/29/25 at 3:30 PM a record review of the comprehensive care plan for Resident #133 found there was no care plan implemented for care of the central line. According to documentation and an interview provided by the Director of Nursing (DON) on 01/29/25 at 1:10 PM, they follow their pharmacy (PharMerica) recommendations for venous access devices which is also stated in their policy. The document provided from the pharmacy, Catheter Care and Flush Protocols…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview the facility failed to provide proper care for a venous access device according to their Infection Prevention Measures Policy and standard practice of care. This was true for one (1) of one (1) resident reviewed. Resident identifier: #113 Facility Census: 110. Findings Include: a) Resident #113 On 01/29/25 at 11:30 AM a record review found Resident #113 had a central line while a resident at the facility from 10/20/23 through 01/10/24. He was transferred to the facility from a local hospital with a central ([NAME]) Intravenous line in his right chest. According to documentation and an interview provided by the Director of Nursing (DON) on 01/29/25 at 1:10 PM, they follow their pharmacy (PharMerica) recommendations for venous access devices which is also stated in their policy. The document provided, Catheter Care and Flush Protocols stated that tunneled venous access device will have a transparent dressing changed every seven (7) days and as needed (PRN). The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-15 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to conduct meetings with the Quality Assessment and Assurance (QAA)/QAPI (Quality Assurance and Performance Improvement) committee quarterly. An effective QAPI programs are critical to improving the quality of life, and quality of care and services delivered in nursing homes. This failed practice had the potential to affect more than a limited number of residents that currently reside at the facility. Facility census 107. Findings included: a) QAA/QAPI On 03/15/23 at 1:06 PM, the Administrator (NHA) stated that has only had one (1) QAPI meeting with all of the members present. The NHA provided the sign in sheet for the one (1) and only meeting conducted for the last 12 months, dated 02/06/23. The NHA stated that she came to this facility in August going forward was going to have the meetings. .

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure a comfortable and homelike environment, in regards of the temperature in the dining room and library used by residents. This failed practice had the potential to affect more than a limited number of residents that currently reside in the facility. Facility census: 107. Findings included: An observation in the dining room and Library,on 03/14/23 at 1:33 PM, found residents were wheeling around wearing coats, sweaters and blankets. In addition, the housekeeping staff were cleaning and wearing sweatshirts over their scrub tops. The thermostat in the Library (doors are open to the dining room) read 70 degrees Fahrenheit (F) . The thermostats are about 50 inches high on the wall. The thermostat in the dining room read 72 degrees F and was set on cooling. The room is a large room and felt much cooler from thigh level down. The Administrator (NHA), facility cooperate nurse were witness to the finding and of the concerns. The NHA was asked for the Maintenance Supervisor (MS) to bring an infrared thermometer to check the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-15 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, observations and staff interview, the facility failed to implement or develop a care plan. This is true for five (5) of 28 residents reviewed in the care plan care area. Facility identifiers: #55, #68, #22, #29 and #85. Facility census: #107. Findings included: a) Resident #55 On 0/15/23 at 10:44 AM upon record review of Resident #55's smoking evaluations, found missing smoking evaluations that were to be completed, according to the Smoking Policy and Procedure (revision date 10/24/22), upon admission, quarterly and with a change in condition. Resident #55 was due for a smoking evaluation in the following months: February 2022, May 2022, August 2022, November 2022 and February 2023. There were no smoking evaluations completed in August 2022 or February 2023. The resident is an independent smoker. According to the care plan, she may smoke independently per her smoking assessment. She will be allowed to smoke safely through the next review and remain in compliance with the smoking policy.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-15 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, and staff interview, the facility failed to ensure Resident's received treatment and care in accordance with professional standards of practice. Specifically, physician's orders were not followed. This was true for four (4) of 28 residents reviewed during the Long-Term Survey Process (LTCSP). Residents identifiers: R#95, R#3, R#29, and R#28. Facility census: 107. Findings included: a) Resident #95 1) During an observation on 03/14/23 at 9:22 AM Resident #95 was laying in bed with an adductor wedge in place between his legs. A record review for Resident #95 on 03/15/23 at 10:40 AM found no physician order for placement, no care plan, or Nurse Aide (NA) task for the adductor pillow placement. During an interview 03/15/23 at 11:37 AM, the Director of Nursing (DON) verified Resident #95 did not have a physician order for an adductor wedge. The DON stated that she would correct it now. 2) A record review revealed Resident #95's had an unwitnessed fall on 02/24/23 in his room. Continued review for Resident #95's Neurological Evaluation from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-15 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and a collection of deficient practices throughout the survey process, the facility failed to be administered in a manner that enables it to use its resources effectively and efficiently to attain and/or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. This failed practice had the potential to affect more than a limited number of residents that currently reside at the facility. Facility census 107. Findings included: a) Quality Assessment and Assurance (QAA)/Quality Assurance and Performance Improvement(QAPI) On 03/15/23 at 1:06 PM, the Administrator (NHA) stated that she only had one (1) QAPI meeting with all of the members present. The NHA provided a sign in sheet with the one (1) and only meeting conducted for the last 12 months, dated 02/06/23. The NHA stated that she came to this facility in August. The NHA said going forward she was going to have the meetings. The NHA was asked after seeing the education sign-in sheets for staff done in the fall of last year on documenting on activities,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-15 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure four (4) of 19 residents reviewed during the long-term care survey process had a Physician Orders for Scope of Treatment (POST) form completed per directions specified by the [NAME] Virginia Center for End-of-Life Care in conjunction with the [NAME] Virginia Health Care Decisions Act (16-30-1). The POST forms were unsigned by the Resident or Medical Power of Attorney (MPOA). Resident identifiers: Resident #56, R#77, R#66, and R#29. Facility census: 107. Findings included: A review of the [NAME] Virginia End-of-Life Center instructions for completing a POST form was reviewed. The review found the following: If the incapacitated patient's MPOA representative or health care surrogate is unavailable at the time of form completion, this section can be signed by two witnesses for verbal confirmation of agreement from the patient's MPOA representative or health care surrogate. The form should be signed at the earliest available opportunity. (Typed as written.) a) Resident #56 Record review on 03/13/23 at 2:16 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to provide the required Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNF ABN) form to two (2) of three (3) residents reviewed for the facility's beneficiary protection notification practice. This failed practice placed residents at risk of not being informed of their rights prior to the end of Medicare Part A covered services. Resident identifiers: #102, and #80. Facility census: 107. Findings included: a) Resident (R) #102 A facility record review of the SNF ABN for the Long-Term Survey Process revealed, no notice was given to R #102 prior to the end of skilled service(s). During an interview on 03/14/23 at 12:42 PM, the Coordinator-Clinical Reimbursement (CRC) #2 verified the SNF ABN was not given to R#102 or the representative. The CRC #2 stated that she was just starting to be trained on the SNF ABN. b) Resident #80 A facility record review of SNF ABN for the Long-Term Survey Process revealed, no notice was given to R# 80 prior to the end of skilled service(s). During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review titled Abuse Prohibition, resident interview, record review, and staff interview, the facility failed to ensure implemention of the facility written abuse prohibition policy in regard to investigating and reporting to proper agencies an alleged allegations of abuse. This has to potential to affect a limited number of residents that reside at the facility. Resident identifiers: R #83 and R #92. Facility census: 107. Findings included: a) Policy review Record review of the facility's policy titled, Abuse Prohibition, showed: --The Administrator, or designee, is responsible for operationalizing policies and procedures that prohibit abuse, neglect, involuntary seclusion, injury of unknown source, exploitation, and misappropriation of property. The center must ensure that all staff are aware of reporting requirements and must support an environment in which covered individuals report a reasonable suspicion of a crime. --Immediately upon receiving information concerning a report of suspected or alleged abuse, mistreatment, or neglect the administrator of designee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Abuse Policy review, Resident interview, record review, and staff interview, the facility failed to identify and report all allegations of abuse and neglect to appropriate state agencies within regulation time frames. This had the potential to affect a limited number of residents that reside in the facility. Resident identifiers: R#83 and R#92. Facility census: 107. Findings included: a) Policy review Record review of the facility's policy titled, Abuse Prohibition, showed: --The Administrator, or designee, is responsible for operationalizing policies and procedures that prohibit abuse, neglect, involuntary seclusion, injury of unknown source, exploitation, and misappropriation of property. The center must ensure that all staff are aware of reporting requirements and must support an environment in which covered individuals report a reasonable suspicion of a crime. --Immediately upon receiving information concerning a report of suspected or alleged abuse, mistreatment, or neglect the administrator of designee will perform the following. --Report allegations involving abuse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, resident interview and staff interview, the facility failed to complete an accurate Minimum Data Set (MDS) with a new diagnosis of cataracts. This was true for one (1) of 28 residents reviewed under the vision/hearing care area. Resident Identifier: #85. Facility census: 107. Findings Included: a) Resident #85 On 03/13/23 at 11:25 AM, an interview was held with Resident #28. The resident stated, I'm not doing to good .I have cataracts. On 03/14/23 at 10:18 AM, a record review was completed. The record review found the resident had an eye examination on 10/20/22 stating #3 (number three) as cataracts with a follow up examination with pictures in four (4) months. (Typed as written.) The resident was noted with a vision consult on 12/15/22 for decreased vision in both eyes. The impression/plan stated, #1 (number one) Assessment Age-related nuclear cataract, bilateral; and, plan cataracts are mild; we will monitor for progression. (Typed as written.) A review of the quarterly MDS dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy, record review, and staff interview, the facility failed to ensure a Level II of the [NAME] Virginia Department of Health and Human Resources Pre-admission Screening and Resident Review (PASARR) was complete as directed on the initial PASARR. This was true for one (1) of one (1) PASARR's reviewed during the long term survey process. Resident identifier: #69 Facility census: #107. Findings included: a) Policy review According to the facility Pre-admission Screening for Mental Disorder and/or Intellectual Disability Patients Policy with revision date of 01/15/21, the facility purpose was .to ensure that individuals identified with Mental Disorders (MD) or intellectual Disability (ID) are evaluated and received care and services in the most integrated setting appropriate to their needs. Practice Standards on the policy states Social Services will coordinate and/or inform the appropriate agency to conduct the evaluation and obtain results if: 1.1 It is learned after admission that the Pre-admission Screening and Resident Review (PASARR) was not completed or is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, record review, and staff interview, the facility failed to ensure a Level II of the [NAME] Virginia Department of Health and Human Resources Pre-admission Screening and Resident Review (PASARR) was completed as directed on the initial PASARR. This was true for one (1) of one (1) PASSR's reviewed during the long term survey process. Resident identifier: #69 Facility census: #107 Findings included: a) Policy review According to the facility Pre-admission Screening for Mental Disorder and/or Intellectual Disability Patients Policy with revision date of 01/15/21, the facility purpose was .to ensure that individuals identified with Mental Disorders (MD) or intellectual Disability (ID) are evaluated and received care and services in the most integrated setting appropriate to their needs. Practice Standards on the policy states Social Services will coordinate and/or inform the appropriate agency to conduct the evaluation and obtain results if: 1.1 It is learned after admission that the Pre-admission Screening and Resident Review (PASARR) was not completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, resident interview and staff interview, the facility failed to ensure residents unable to carry out activities of daily living (ADLs) received necessary services in the areas of personal hygiene. This was true for two (2) of five (5) residents reviewed under the care area of activities of daily living during the long-term care survey process. Resident identifiers: #29 and #69. Facility census: 107. Findings included: a) Resident #29 On 03/13/23 at 8:45 AM, an interview was held with Resident #29. The resident stated, I haven't had a bath in 3 (three) weeks A record review of bathing for the dates of 02/13/23 through 03/13/23 was completed on 03/14/23 at 2:00 PM. The review found no evidence for the following dates regarding showers and/or bed baths: --02/18/23 --02/19/23 --02/25/23 --02/26/23 --03/01/23 --03/04/23 --03/05/23 --03/07/23 --03/10/23 --03/11/23 --03/12/23 An interview with Nurse Aide (NA) #15 was held on 03/15/23 at 8:25 AM. NA#15 stated, the resident refuses showers and refuses to get up. The resident gets bed baths on Monday and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, observation, resident interview, and staff interview, the facility failed to implement an ongoing activity program designed to meet the interests of and support the well-being of each resident. This has to potential to affect more than a limited number of residents residing in the facility. Resident identifiers: #83. Facility census 107. Findings included: a) Resident #83 During an Interview with Resident #83 on 03/13/23 at 10:38 AM, he stated that he has trouble getting books to read. He stated that there is a media room at the facility, but they don't have any books available, and staff don't offer any books or reading materials. Resident #83's was admitted [DATE] with a quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 02/01/23 noted the resident had a score for Brief Interview for Mental Status (BIMS) of 15. A BIMS score of 15 indicates that the resident is cognitively intact and has capacity. A review of the care plan revealed the following: Focus:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review and staff interview, the facility failed to follow physicians order to provide humidity on the oxygen concentrator. This was true for one (1) of one (1) Residents reviewed in the Respiratory care area. Resident identifier: #22 Facility census: #107. Findings included: a) Resident #22 On 03/13/23 at 11:34 AM during record review found the following order for Resident #22: Continuous oxygen at 2 L/min via Nasal Cannula w/humidity. The oxygen concentrator was observed to have no humidification device. This was confirmed with Licensed Practical Nurse (LPN) #75 on 03/13/23 at 11:34 AM. Review of Resident #22's care plan read as follows: Encourage resident to wear oxygen at 2L/min with humidity per nasal cannula continuously and may titrate to keep 02 sats >90%. The care plan was not implemented due to the facility failing to provide the humidity to the oxygen concentrator. This was confirmed with LPN #75 on 03/13/23 at 11:34 AM. .

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to complete hemodialysis communication records between the facility and the dialysis center. This is true for one (1) of one (1) residents reviewed under the care area of dialysis. Resident identifier: #64. Facility census: 107. Findings included: a) Resident #64 A record review was completed on 03/13/23 at 10:03 AM. The resident is scheduled for hemodialysis at (Name of dialysis center) on Monday, Wednesday, and Fridays at 11:00 AM. The dialysis communication sheets were reviewed from 06/24/22 through 03/13/23. The dialysis communication sheets communicate from the facility to the dialysis center pre-dialysis information. The pre-dialysis information includes vital signs, assessment of the arteriovenous fistula (AV) shunt, and the general condition of the resident. This information also includes the facility licensed nurse's signature and date. The dialysis communication sheets also communicate from the dialysis center to the facility post dialysis information. The post-dialysis information includes pre- and post…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and record reviews, the facility did not ensure timely notification of the physician of a Resident's significant weight loss. This was true for one (1) of two (2) Resident's reviewed for weight loss. Resident identifiers: R #77. Facility census: 107. Findings included: a) Resident #77 A medical record review of Resident #77 on 03/13/23 revealed, significant weight loss of 10.38 % in one (1) month. Resident #77's Weight log showed the following: 03/05/2023 143.4 Lbs. 02/16/2023 149.0 Lbs. 02/09/2023 160.0 Lbs. Subsequent review of the resident's medical record showed no evidence of Resident #77's physician being notified of a significant weight loss. Continued Medical record review of Resident #77's Care Plan found: Focus: --Resident #77 is on a Regular/liberalized diet. Dx include: hypothyroidism, dementia, recent fractures, Chronic Kidney Disease stage three (3). Severe weight loss over past 1 week; question accuracy of admit weight. Range of 140-15 lb. BMI is >19. Goal: -- (Resident name) will consume on average 55% or greater of meals every day through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to ensure a resident's drug regimen was free from unnecessary drugs. An unnecessary drug is any drug when used without adequate indications for its use. Resident identifier: # 63. Facility census 107. Findings included: a) Resident # 63 A review of medical records found Resident # 63 is receiving Trimethoprim ( an antibiotic) for prophylactic without a diagnosis or a reason for the use of the drug. The order read as the follows: Start date: 08/10/22 Trimethoprim tablet 100 mg Give 0.5 tablet by mouth at bedtime for prophylactic. During an interview with the Director of Nursing (DON) on 03/15/23 at 11:31 AM, she was asked what the indications was for giving this antibiotic Trimethoprim. The DON stated that she would have to find out. On 03/15/23 at 1:40 PM, the DON provided a report from an outside facility. This report was dated 08/10/22 and stated the medication was for reoccurring Urinary Tract infections. The DON stated she was going the correct the order. .

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure each resident was offered a pneumococcal immunization in accordance with the current Centers for Disease Control (CDC). This was true for two (2) of five (5) residents reviewed for immunizations. Resident identifiers: R# 56 and #35. Facility census 107. Findings included: a) Resident #56 During a review of medical records, noted that Resident #56 not eligible for pneumonia vaccine. On 03/15/23 at 8:30 AM, the Infection Preventionist (IP) was asked about Resident #56 not being eligible for a pneumococcal vaccine. The IP said she would have to look into it. On 03/15/23 at 9:31 AM, The IP stated that she was not aware of the new guide lines from the CDC for Prevnar 20. The IP agreed Resident #35 is eligible for the Prevnar 20 because Resident #56 turned 65 on 01/23/23 and was eligible. b) Resident #35 A review of the medical records Resident # 35 received pneumococcal 23 on 9/16 and Prevnar 13 on 8/15 (7 years since the last one). On 03/15/23 at 8:30 AM, the IP was asked if Resident #35 was offered the Prevnar 20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolated
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to follow the facility Smoking Policy for smoking evaluations. This was true for one (1) of one (1) residents reviewed in the accident care area for smoking. Resident identifier: #55 Facility census: #107. Findings included: a) Resident #55 On 03/15/23 at 10:44 AM a record review of Resident #55's smoking evaluations, found missing smoking evaluations that were to be completed, according to the Smoking Policy and Procedure (revision date 10/24/22), upon admission, quarterly and with a change in condition. Resident #55 was due for a smoking evaluation in the following months: February 2022, May 2022, August 2022, November 2022 and February 2023. There were no smoking evaluations completed in August 2022 or February 2023. The resident is an independent smoker. According to the care plan she may smoke independently per her smoking assessment. Resident #55 will be allowed to smoke safely through the next review and remain in compliance with the smoking policy. The facility failed to implement the care plan as they failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,278 in federal fines across 1 penalty.

  • $8,278 — penalty dated 2025-01-30

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GENESIS HEALTHCARE — 184 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 1 of 52.5-1.5 vs chain
Quality measures 4 of 53.5+0.5 vs chain
The other 183 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Alexandria Care CenterLos Angeles, CA 1 of 5Bay Crest Care CenterTorrance, CA 1 of 5Bethlehem North Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bethlehem South Skilled Nursing And RehabilitationBethlehem, PA 1 of 5Bridgeville Rehabilitation & Care CenterBridgeville, PA 1 of 5Brightwood CenterFollansbee, WV 1 of 5Carlisle Skilled Nursing And Rehabilitation CenterCarlisle, PA 1 of 5Casa De Oro CenterLas Cruces, NM 1 of 5Devonshire Care CenterHemet, CA 1 of 5Gettysburg CenterGettysburg, PA 1 of 5Glenwood CenterFlorence, AL 1 of 5Heritage CenterHuntington, WV 1 of 5Hidden Valley CenterOak Hill, WV 1 of 5Inners Creek Skilled Nursing And Rehabilitation CeDallastown, PA 1 of 5Jersey Shore Skilled Nursing And Rehabilitation CeJersey Shore, PA 1 of 5Kingston Court Skilled Nursing And RehabilitationYork, PA 1 of 5Las Palomas CenterAlbuquerque, NM 1 of 5Lebanon Center, Genesis HealthCareLebanon, NH 1 of 5Lebanon Skilled Nursing And Rehabilitation CenterLebanon, PA 1 of 5Linden Grove Health Care CenterPuyallup, WA 1 of 5Magnolia RidgeGardendale, AL 1 of 5Marmet CenterMarmet, WV 1 of 5Meridian CenterHigh Point, NC 1 of 5Merry Wood LodgeElmore, AL 1 of 5Mount Olive CenterMount Olive, NC 1 of 5Mountain Ridge Center, Genesis HealthCareFranklin, NH 1 of 5Oak Grove CenterWaterville, ME 1 of 5Oceanside Skilled Nursing And RehabilitationHampton, NH 1 of 5Orchard Park Health Care & Rehab CenterTacoma, WA 1 of 5Parkersburg CenterParkersburg, WV 1 of 5Pembroke CenterPembroke, NC 1 of 5Pine LodgeBeckley, WV 1 of 5Playa Del Rey CenterPlaya del Rey, CA 1 of 5Pocahontas CenterMarlinton, WV 1 of 5Pottstown Skilled Nursing and Rehabilitation CentePottstown, PA 1 of 5Putnam CenterHurricane, WV 1 of 5Ridgewood CenterRidgewood, NJ 1 of 5Rio Rancho CenterRio Rancho, NM 1 of 5River City CenterDecatur, AL 1 of 5River Ridge CenterKennebunk, ME

Showing 40 of 183; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2012
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS OMG OPERATIONS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/01/2012
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2012
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 11/15/2022
BERG, MICHAELIndividualCORPORATE OFFICERsince 03/02/2015
BRIDGEFORD, LAURAIndividualCORPORATE OFFICERsince 06/01/2024
MENDELSON, AVIIndividualCORPORATE OFFICERsince 06/01/2024
HOLLER, SARAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2024
MORRIS, DIANEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/23/2023

CMS files one row per role, so the 17 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.4M
Net patient revenuemost recent cost report
+27.0%
Operating marginrevenue minus expenses
$680K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 5%Other / private 15%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $680K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$306per resident / day
operating cost
$9,293per month
≈ monthly operating cost
$419per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.

Typical monthly cost in West Virginia
$12,836/mo
Nursing home (semi-private)
$13,262/mo
Nursing home (private)
$6,340/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515053. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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