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Cerritos Vista Healthcare Center

17836 Woodruff Avenue, Bellflower, CA 90706 · For profit - Corporation · 140 certified beds · (562) 925-8457 Medicare & Medicaid certified

Call the home — (562) 925-8457 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2025Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (84) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
17814 Woodruff Ave Ste 4 · (562) 496-2340 · Call to confirm hours
Pharmacy
10230 Artesia Blvd · (562) 866-8281 · Call to confirm hours
Grocery
17610 Bellflower Blvd # 101 · (562) 804-0093 · Call to confirm hours
Park
9918 Flower St · Typically dawn to dusk
Place of worship
10012 Ramona St

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.7%10.2%15.4%worse
Long-stay residents who lose too much weight10.3%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder1.2%0.8%0.9%worse
Long-stay residents with a urinary tract infection2.5%1.2%2.0%worse
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.8%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened13.9%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication5.1%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers4.5%4.3%4.7%typical
Long-stay residents with worsening bladder/bowel control5.1%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table16.4%12.0%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.6%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission18.6%23.0%22.6%better
Short-stay residents with an outpatient ER visit8.6%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.862.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.001.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

30.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 80 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

30.2%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
57.4%U.S. median 56.6%
Met the expected recovery
0.42U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 57.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 155 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF30.2%CMS range 22.5–40.651.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 6.9–12.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge65.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 5.3–10.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.451.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
0.96
LPN hours/ resident / day
2.47
Aide hours/ resident / day
3.78
Total nurse hours/ resident / day
0.22
RN hoursweekends
45.0%
Total nursing turnover
41.7%
RN turnover

How full it usually is: this home is certified for 140 beds and averages 133.2 residents a day — about 95% occupied, or roughly 7 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.78 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.47 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.52 hrs/resident/day on weekends vs 3.89 on weekdays — 10% thinner on weekends. RN hours go from 0.40 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

24
deficiencies at the latest standard inspection (2026-02-26)
14
at the previous standard inspection (2025-03-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

84 citations, most serious first. The 10 most serious are shown; the remaining 74 are one tap away and print in full.

  • Potential for harm · Dcited before2026-05-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of one resident's (Resident 1) Minimum data Set ([MDS] resident assessment tool), dated 5/8/2026, was coded correctly. This failure resulted in an inaccurate assessment of Resident 1's current health status and Resident 1's inaccurate MDS indicated that Resident 1 did not have broken teeth and abnormal gum tissue in the mouth. Findings:During a review of Resident 1's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the face sheet indicated Resident 1 was recently re-admitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), dysphagia (difficulty swallowing), gastroesophageal reflux disease (a chronic digestive condition where stomach acid repeatedly flows back into the esophagus) and a gastrostomy ([G-tube] a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one resident's (Resident 1) Enteric coated ([EC] a pill with a protective layer that won't dissolve in the stomach but will be released once in the small intestines) Aspirin ([ASA] nonsteroidal anti-inflammatory drug) was not crushed and administered through the gastrostomy ([G-tube] a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems).This failure had the potential to result in severe stomach irritation or reduced medication effectiveness.Findings:During a review of Resident 1's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the face sheet indicated Resident 1 was recently re-admitted to the facility on [DATE] with diagnoses including dysphagia (difficulty swallowing), gastroesophageal reflux disease (a chronic digestive condition where stomach acid repeatedly flows back into the esophagus)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-06 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician's orders for an orthopedic surgeon (specialist in bones, joints, and muscles) and vascular specialist (specialist in blood vessels and circulation) was carried out and/or follow-up was made for one of four sampled residents (Resident 1) who had dry gangrene (tissue death caused by loss of blood supply) of the left finger. These failures resulted in a two-week delay in obtaining Resident 1's ordered consultations and placed Resident 1 at risk for worsening gangrene, auto-amputation (dead portion may fall of on its own due to lack of blood supply) of the left finger, and infection. Findings:During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 was admitted with diagnoses including open wound of the left index finger without damage to nail, type 2 diabetes mellitus ([DM] a disorder characterized by difficulty in blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-26 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly when:There was trash of paper, plastic and soiled gloves left in the bottom of the dumpster (a movable waste container designed to be brought and taken away by special collection vehicle, or to a bin that a specially designed garbage truck lifts)One trash can was not covered and has no lid near the residents' refrigerator in Hall 1 when actively not used. These failures had potential to attract birds, flies, insects, pests and possibly spread infection to 129 of 129 facility residents.Findings: a. During a concurrent observation and interview on 2/24/2026 at 11:03 a.m., of the dumpster area, with the Dietary Supervisor (DS), trash was observed (plastic, gloves on the ground, and paper trash) in the bottom of the dumpster. The DS stated there was plastic trash on the ground of the dumpster surroundings and it should be cleaned. The DS stated trash attracts pests (destructive animals that spread diseases), cockroaches, rodents which could potentially go to the kitchen and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide care in a manner that promoted dignity and respect by failing to ensure residents were served in China wares during lunch time.This deficient practice had the potential to affect 116 of 129 residents' self-esteem and self-worth. Findings:During an observation on 2/23/2026 at 12:06 p.m., observed [NAME] 2 using paper bowls for the chili.During an observation on 2/23/2026 at 12:20 p.m., observed dietary staff using paper plates for fruit salad and sandwiches sides for lunch.During a concurrent observation and interview on 2/23/2026 at 1:06 a.m. with a test tray (a process of tasting, temping, and evaluating the quality of food) of the regular diet meal with the Dietary Supervisor (DS) and the Registered Dietitian (RD), observed chili was served on paperware. The DS stated the presentation of the food tray was okay, but the chili should be in a bowl. The DS stated they had insulated bowls, but she was unsure why the cooks did not use them. The DS stated serving in insulated bowls would keep the food hot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-26 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to formulate Advance Directives ([AD]-written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) correctly in the medical records for three of 14 sampled residents (Resident 7, 15 and 126) by not:Completing the AD form for Resident 7Completing the AD form for Resident 15Providing written information to Resident 126 and/or responsible parties and had a completed AD Acknowledgement/Physician Orders for Life-Sustaining Treatment ([POLST]- a medical order that helps give people with serious illness more control over their care during a medical emergency)These failures had the potential for delay of care and treatment and/ or inadvertently missed health care wishes/ decisions of the residents during emergencies, end of life, and changes in condition.Findings: a. During a review of Resident 7's admission Record, the admission Record indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-26 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the confidential personal information of residents were protected by failing to ensure documents (meal tickets) containing protected information ([PHI]- any health information that can be used to identify specific individual which must remain confidential to prevent harmful consequences) were not shredded prior to disposing in the waste container. This failure had the potential to violate 116 of 129 residents' rights for privacy and confidentiality of personal and medical records. Findings: During an observation on 2/24/2026 at 2:00 p.m. of the dishwashing area, Dietary Aide 2 (DA 2) was observed throwing meal tickets in a grey trash can.During a concurrent observation and interview on 2/24/2026 at 2:05 a.m. of the dishwashing process with the Dietary Supervisor (DS), DA 2 was observed throwing meal tickets in the trash. The DS stated she saw DA 2 throw the meal tickets in the trash and the trash will go to the dumpster. The DS stated DA 2 should have separated the meal tickets and placed it in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of six sampled residents (Resident 9, Resident 46 and Resident 56)'s Preadmission Screening and Resident Review (PASARR, a screening that helps decide whether a person moving into a nursing home has a serious mental illness, an intellectual disability, or another condition that needs special care.) was complete correctly.This failure had the potential to affect Resident 9, 46 and 56's care and treatment.Findings:During a review of Resident 9's admission Record, the admission Record indicated Resident 9 was initially admitted to facility on 3/16/2023 and readmitted on [DATE] with the diagnosis that included but not limit to: diabetes (a condition where a person's body has trouble controlling the amount of sugar in their blood), anemia (a condition where a person does not have enough healthy red blood cells), chronic kidney disease, and schizoaffective disorder (a mental health conditions, schizophrenia can cause someone to have trouble…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to to ensure:a. Residents' care plans were implemented for two of four sample residents (Resident 9 and 46).b. Ensure resident's request for hospice (end of life care ensuring the person feels comfortable and supported) care for one of four sampled residents (Resident 89).These deficient practices resulted in Resident's 9 and 46 not receiving person centered care and Resident 89 not receiving necessary comfort-focused interventions, pain management supports, and coordinated end of life services. Findings: A. During a review of Resident 9's admission record, the admission record indicated Resident 9 was initially admitted to facility on 3/16/2023 and readmitted on [DATE] with the diagnoses but not limited to diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing). anemia (a condition where a person doesn't have enough healthy red blood cells), chronic kidney disease, and schizoaffective disorder (a mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-26 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of 10 sampled residents (Residents 9, 6, and 136) received appropriate services to prevent a decline in joint range of motion (ROM, full movement potential of a joint) and mobility by failing to:1a. For Resident 9, put on right and left ankle foot orthosis (AFO, an orthotic device designed to correct or address problems with the ankle and foot) during Restorative Nursing Aide program (RNA, nursing aide program that help residents to maintain their function and joint mobility) treatment for no more than three hours, as ordered by a physician.1b. Indicate objective ROM measurements for impaired joints on Resident 9's Occupational Therapy (OT, rehabilitative profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities) Evaluation dated 11/4/2025.1c. Complete an annual Physical Therapy (PT, a rehabilitation profession that restores, maintains, and promotes optimal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 74 citations
  • Potential for harm · E2026-02-26 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and appropriate management of enteral tube feeding (a method of delivering liquid nutrients, fluids, and medications directly into the stomach or small intestine via a flexible tube) and hydration bag for two of five sampled residents (Resident 11 and 129) by failing to:Ensure Resident 11's hydration bag did not run for more than 24 hours against the physician's order.Ensure Resident 129's tube feeding was labeled including date and time the formula was hung/administered.These deficient practices had the potential to increase the risk of infection prevention and compromised resident health.a. During a review of Resident 11's admission Record, the admission Record indicated the facility admitted Resident 11 on 7/25/2024, and readmitted on [DATE] with diagnoses including attention to gastrostomy (a small, safe surgical opening made through the belly skin directly into the stomach) and dysphagia (having trouble swallowing food or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide medically related social services (professional interventions provided by social workers to help residents manage the emotional, social, and financial impacts of illness) for two of five sampled residents (Resident 2 and Resident 8) as evidence by:A. Failing to initiate conservatorship [ a court-ordered arrangement where a judge appoints a responsible person or organization (conservator) to manage the financial affairs and/or daily care of an adult (conservatee) who is unable to do so themselves due to physical or mental limitations] or public guardian (a court-appointed official or agency that acts as a conservator for individuals unable to care for themselves or manage their finances due to age, illness, or incapacity) to protect Resident 2 who had no mental capacity (ability) to make decisions.B. Failing to intervene and ensure Resident 8 received social security checks when public guardian was unable to provide it since 10/2025.This failure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills when:The Dietary Supervisor (DS) was unable to verbalize the International Dysphagia Initiative/Level 4 ([IDDSI] level 4 testing process-cohesive, pudding-like foods and liquids that hold their shape on a spoon, require no chewing, and do not flow easily) diet.Cooks (Cook 1 and [NAME] 2) were unable to verbalize proper thawing of food in the sink.Dietary Aide (DA) 1 unable to verbalize Quaternary Ammonium Compounds (QUAT, a chemical used a disinfectant, sanitizer to kill bacteria and viruses) sanitizer ratio with water. These failures had potential to result in harmful bacterial growth and cross-contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food and drinks that are contaminated with germs or chemicals) for 116 of 129 medically compromised residents who received food from the kitchen.Findings:1.During a review of the facility's cook…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-26 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow the methods that conserved appearance and temperature for lunch when hot food (chili) served on paperwares was not hot, cold foods were not served cold, and tossed green salad was watery.This failure had the potential to result in decrease in food intake to 116 of 129 residents on regular and therapeutic diets, resulting in unplanned weight loss.Findings:During a review of the facility's cook spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled, Winter Menus dated 2/23/2026, the spreadsheet indicated residents on regular and therapeutic diets would include the following foods on the tray:Three bean chili one (1) cup (c, a household measurement)Tossed green salad 1/2 cSalad dressing 1/2 ounces (oz, a unit of measurement)Cornbread with green chilis 1 pieceCitrus chiffon delight 2x2 1/2 inch 1 pieceMilk 4 ozDuring a test tray process (a process of tasting, temping, and evaluating the quality of food) observation on 2/23/2026 at 12:58 p.m. of the regular diet with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-26 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food in a form designed to meet individual needs when pureed chili was too sticky and left a thick film during a spoon tilt test (a method used to determine the stickiness of food and ability of the food to hold together) and pureed tossed salad was too watery. These failures had the potential to result in difficulty in swallowing, decrease in food and nutrient intake to 13 of 129 residents on puree diet, resulting in unintended (not planned) weight loss and choking (when food gets stuck in your airway, blocking the flow of air to your lungs).Findings:During a review of the facility's cook spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled, Winter Menus, dated 2/23/2026, the spreadsheet indicated residents on puree diet/International Dysphagia Initiative ([IDDSI] a framework for categorizing food textures and drink thickness) Level 4 (foods that are soft and pudding like consistency) would include the following foods on the tray:Pureed three (3) bean chili one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when:One (1) of four (4) racks in the walk-in refrigerator had rust and amber discoloration.Kitchen equipment and utensils were not free from dirt, dust and food debris.Vent in the walk-in refrigerator had dust buildup.Walk-in refrigerator wall had dressing spillsWalk-in freezer wall had a black dirt spill coming from the ceiling and the racks had dirt, dust, and food particles in the walk-in freezer.Corn starch spilled into the lentil's container.Pans had burnt plastic debris and sticker residue.Two (2) of three (3) food warmers had food and dirt debris.Six (6) of 6 dented cans were stored with non-dented cans.Pots and pans were stacked wet in the storage area.Staff were thawing fish under water temperature of 77 degrees Fahrenheit ( F, a scale of temperature) and fish was at 67 F. There was no temperature and time monitoring during thawing. Staff did not use the proper Quaternary Ammonium Compounds (QUAT, a chemical used a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures by failing to:A. Ensure a visitor was wearing Personal Protective Equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) properly for Resident 35 who was on Enhanced Barrier Precaution [EBP-an infection control measures, primarily in nursing homes, requiring staff to wear gowns and gloves during high-contact care for residents with multidrug-resistant organisms or increased risk factors like wounds/devices, expanding beyond Standard Precautions to prevent multidrug-resistant organism(MDRO) spread where direct contact is likely].B. Ensure padded side rails that were wrapped with porous (having minute spaces or holes through which liquid or air may pass) foams were disinfected properly for Resident 59.C. Prevent spread of infection for Resident 37 when yankauer (a rigid, commonly disposable oral suctioning instrument) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to:Obtain an informed consent (a process during which residents or caregivers are educated regarding the potential risks and benefits of medication therapy) from the resident or their authorized responsible party (RP - a person delegated to make medical decisions for the resident in the event they are unable to do so) prior to treatment with Abilify (a medication used to treat mental illness) for one of five residents sampled for unnecessary medications (Resident 2.)Obtain a new informed consent pursuant to a dosage increase for Cymbalta (a medication used to treat mental illness) for one of five residents sampled for unnecessary medications (Resident 111.)These deficient practices of failing to obtain informed consent prior to initiating treatment with psychotropic (medications that affect brain activities associated with mental processed and behavior) medications could have prevented Residents 2 and 111 from exercising their right to decline treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor for adverse effects (unwanted or dangerous medication-related side effects) related to the use of Cymbalta (a medication used to treat mental illness) between 11/2/25 and 2/24/26 in one of five residents sampled for unnecessary medications (Resident 111.)The deficient practices of failing to monitor adverse effects related to the use of psychotropic medications (medications that affect brain activities associated with mental processes and behavior) increased the risk that Resident 111 could have experienced adverse effects related to psychotropic medication therapy, such as drowsiness, dizziness, constipation, or increased risk of fall, possibly leading to impairment or decline in his mental or physical condition or functional or psychosocial status.Findings:During a review of Resident 111's admission Record (a record containing diagnostic and demographic resident information), dated 2/25/26, the admission record indicated he was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and report a change in condition for one of five sampled residents (Resident 89) when Treatment Nurse (TXN) 1 identified multiple open areas of skin breakdown on the resident's arm, did not complete an assessment or notify the physician.This deficient practice had the potential to delay medical evaluation and treatment and increased the risk of infection for Resident 89 Findings:During an observation on 2/24/2026 at 7:52 a.m. in Resident 89's room, there were multiple open skin breakdown areas on Resident 89's left upper arm.During an observation on 2/25/2026 at 9:16 a.m. in Resident 89's room, there were multiple blood-tinged stains on the resident's left upper sleeve over the multiple areas of skin breakdown.During a review of Resident 89's admission Record, the admission Record indicated Resident 89 was admitted on [DATE] , and readmitted on [DATE] with diagnoses including metabolic encephalopathy (any disease, damage, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide accurate information in the Minimum Data Set ([MDS], a resident assessment tool) for one of three sampled residents (Resident 37) who had a suctioning machine (a medical device designed to remove obstructions such as mucus, blood, saliva, or vomit from a person's airway, for easier breathing) at the bedside. This deficient practice had the potential to result in inaccurate assessment and services for the residents due to inaccurate MDS assessment and care screening tool practices.Findings:During an observation on 2/23/2026 at 11:16 a.m. in Resident 37's room, Resident 37 was resting in bed with eyes closed. The bedside dresser near Resident 37's bed had a suction machine, with a canister (a medical receptacle used with suction devices to collect bodily fluids and waste during procedures, facilitating safe disposal and infection control), and the tubing with the yankauer device (a rigid, bulb-tipped instrument used to clear blood,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failedto develop communication barrier care plans for two out of four sampled residents (Residents 42, 112). to ensure residents' care plans were implemented for two of four sample residents (Resident 9 and 46).These failures affected Resident 9, 42, 46, and 112's care and safety.Findings: 1a. During a review of Resident 42's admission record, dated 6/12/2025, the admission record indicated Resident 42's primary language was Spanish and was admitted to the facility on [DATE] with diagnoses but not limited to diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing) and osteomyelitis (inflammation of bone or bone marrow, usually due to infection). During a review of Resident 42's Minimum Data Set (MDS – a comprehensive resident assessment tool), dated 12/18/2025, the MDS indicated Resident 42's preferred language was Spanish. During an interview on 2/25/2026 at 4:15 p.m. with RNS (Registered Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review, the facility failed to ensure the comprehensive person-centered care plan was revised to include the intervention no blood pressure on left arm after one of five sampled residents (Resident 16) received an arteriovenous (av) shunt (device that connects an artery and vein) for hemodialysis (dialysis treatment to clean blood and remove excess fluids because the kidneys failed). This failure had the potential to place the resident at risk for av shunt failure, clotting, and bleeding. During an observation on 02/23/2026 at 3:25 p.m., at Resident 16's bedside, Resident 16 was observed with dialysis access on the left upper arm and right chest. During a review of Resident 16's admission Record (Face Sheet), the admission Record indicated the facility admitted Resident 16 on 8/30/2024 with diagnoses including hypotension (low blood pressure), end stage renal failure (irreversible kidney failure), and dependence on dialysis. During a review of Resident 16's Minimum Data Set (MDS, a resident assessment tool) dated 2/6/2026, the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 112) had a communication board (a tool that helps residents, especially those who have trouble speaking, share their needs. It usually has simple words, pictures, or symbols that residents can point to.) This failure had the potential to negatively affect Resident 112's care and treatment. Findings: During a review of Resident 112's admission Record, the admission Record indicated Resident 112 was initially admitted to facility on 9/23/2024 and readmitted on [DATE] with the diagnosis included but not limit to: thrombocytopenia (a condition that low blood platelet count), diabetes (a condition a person's body has trouble controlling the amount of sugar in their blood. ) and muscle weakness. During a review of Resident 112's Minimum Data Set (MDS, a resident assessment tool) dated 12/23/2025, the MDS indicated Resident 112 preferred language is Spanish, and she needs an interpreter to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to Identify and to intervene for one of three sampled residents (Resident 6) history of trauma and triggers which may cause re-traumatization (a person encounters a new event or stimulus that triggers them to re-experience the intense stress, emotional distress, and even flashbacks of a previous traumatic event as if it were happening again).This failure had the potential to result in Resident 6 experiencing re-traumatization.Findings:During a review of Resident 6's admission record (Face Sheet), the admission record indicated Resident 6 was admitted initially to the facility on [DATE] and last readmission was on [DATE] with diagnoses including post-traumatic stress disorder (PTSD - a disorder in which a person has difficulty recovering after experiencing or witnessing a traumatic event), aphagia (a language disorder caused by brain damage that impairs speaking, writing, reading, and understanding), and cerebrovascular accident (CVA-stroke, loss of blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 140)'s History and Physical (H&P) was completed within 72 hours per the facility policy. This failure had potential to affect Resident 140's care and treatment. Findings:During a review of Resident 140's admission Record, the admission Record indicated Resident 140 was admitted to facility on 12/9/2025 with diagnosis included but not limit to: lymphoma (a type of cancer that starts in a part of the body called the lymphatic system, which helps fight infections), hydrocephalus (a condition where too much cerebrospinal fluid [clear liquid that protects and cushions the brain] builds up inside the spaces of the brain), hypertension (high blood pressure), and seizure (a condition a person to lose control of their body for a short period of time). During a review of Resident 140's MDS dated [DATE], the MDS indicated Resident 140 passed away in the facility on 12/17/2025. During a concurrent interview and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately account for one dose of alprazolam (a controlled medication used to treat mental illness) 0.5 milligrams (mg - a unit of measure for mass) for one of one residents (Resident 117) in one of four inspected medication carts (Medication Cart 3.)This deficient practice increased the risk of diversion (any use other than that intended by the prescriber) of controlled mediations (medications with a high risk for diversion) and the risk that Resident 117 could have received too much or too little medication due to lack of documentation possibly resulting in serious health complications requiring hospitalization.During a concurrent observation and interview on 2/24/26 at 11:45 a.m. of Medication Cart 3 with the Licensed Vocational Nurse (LVN) 2, the following discrepancies were found between the Controlled Drug Record (a log signed by the nurse with the date and time each time a controlled substance is given to a resident) and the medication card (a bubble pack from the dispensing pharmacy labeled with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-06 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled resident's (Resident 1) informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for a psychotropic (drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) medication was obtained prior to administration of the medication to Resident 1.This deficient practice violated Resident 1 rights to receive information, in advance, of risks and benefits of proposed care, treatment, treatment alterative, and choose the alterative of choice which includes information for administration of psychotropic drugs.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including depression (a mood disorder that causes a persistent feeling of sadness and loss of interest),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-06 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of one resident (Resident 1) was seen by a psychologist (medical doctor who can diagnose and treat mental health conditions) as physician ordered. The deficient practice resulted in Resident 1 not being assessed and treated (as needed) by a psychologist while in the facility, with the potential for untreated mental health decline.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), anxiety disorder (mental health conditions causing intense, excessive, and persistent fear or worry that disrupts daily life, insomnia (trouble falling asleep or staying asleep).During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool), dated 12/30/2025, the MDS indicated Resident 1 had moderately impaired cognition and needed set up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of one resident's (Resident 1) Permethrin shampoo (medication for head lice [tiny crawling insects]) ordered on 12/26/2025 was dispensed by the pharmacy and administered in a timely manner. The deficient practice resulted in a delay of care and Resident 1 was not treated for head lice until 12/29/2025, three days after head lice infestation was identified, which has the potential to cause uncomfortable itching and loss of sleep for the Resident 1.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), anxiety disorder (mental health conditions causing intense, excessive, and persistent fear or worry that disrupts daily life, insomnia (trouble falling asleep or staying asleep), and homelessness.During a review of Resident 1's Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-11 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure sanitary conditions were maintained by preventing a cockroach infestation in the facility. This deficient practice resulted in the facility's kitchen being closed for use to residents on 12/10/2025, and roaches being observed in the rooms of two of two sampled residents (Resident 1 and Resident 2). This deficient practice placed 135 residents, who resided at the facility and ate food from the facility's kitchen, at risk of contracting serious diseases and allergies. Findings: During a review of the facility's Concern Record, dated 11/17/2025, the Concern Record indicated Resident 1 saw a cockroach in her room. During a review of the facility's Concern Record, dated 12/4/2025, the Concern Record indicated Resident 1 saw a cockroach in her room. During a review of the facility's Resident Council Departmental Response form, dated 12/9/2025, the Resident Council Departmental Response form indicated Resident 2 saw a cockroach crawling on the floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was protected when Resident 1 reported to Certified Nursing Assistant (CNA) 4 that she had been struck/hit, after CNA 4 found Resident 1 with bruising to the right side of her chin. On 9/14/2025 during the 11 a.m. to 7 a.m. shift, while receiving care, Resident 1 told CNA 1 the guy had two fist towards her cheek. CNA 1 later that evening, observed Registered Nurse (RN) 1 rough handling Resident 1, while providing care, and later observed redness to Resident 1's left and right cheeks. These deficient practices resulted in Resident 1 being left unprotected after making an allegation of abuse and placed her at risk for continued abuse.Findings: During a review of Resident 1's admission Record (Face Sheet) the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of generalized muscle weakness, and depression (a persistent feeling of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report suspected abuse for one of three sampled residents (Resident 1) when Resident 1 was found with a bruise to her right and left cheek. This deficient practice resulted in the inability of the California Department of Public Health (CDPH) to conduct an effective investigation due to the potential for information to be lost and/or forgotten. Findings: During a review of Resident 1's admission Record (Face Sheet) the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including anemia (a condition where the body does not have enough healthy red blood cells), generalized muscle weakness, and depression (a persistent feeling of sadness, hopeless and loss of interest in activities previously enjoyed). During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 6/27/2025, the MDS indicated Resident 1 required substantial/maximal assistant (helper does more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate an allegation of abuse for one of three sampled residents (Resident 1) when Resident 1 was found with a bruise on her right and left cheek. This deficient practice resulted in the inability of the facility to determine how bruising on Resident 1's face occurred and placed Resident 1 at risk for continued injury/abuse. Findings: During a review of Resident 1's admission Record (Face Sheet) the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of generalized muscle weakness, and depression (a persistent feeling of sadness, hopelessness and loss of interest in activities previously enjoyed). During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 6/27/2025, the MDS indicated Resident 1 required substantial/maximal assistant (helper dose more than half the effort) with eating, personal hygiene and chair to bed/bed to chair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who displayed behaviors of uncontrollable singing, and was transferred to a General Acute Care Hospital (GACH) for evaluation and treatment, was allowed to return to the facility once the GACH cleared her for discharge back to the facility. This deficient practice resulted in Resident 1 remaining in the GACH for 21 days after attempts to transfer her back to the facility were made by the GACH. This deficient practice placed Resident 1 at risk for disruption in her routine, anxiety and non-continuity of care.Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]with diagnoses including Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), and dementia (a progressive state of decline in mental abilities). During a review of Resident 1's Minimum Data Set ([MDS] a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure care provided to one of three sampled residents (Resident 1) was completed in a timely manner and under appropriate conditions. This deficient practice resulted in rounds not being completed and care not being provided to Resident 1 until approximately four hours after the 11 p.m. to 7 a.m. shift began on 9/14/2025 and when care was provided at approximately 3 a.m., (9/14/2025), it was done with the lights off/dimmed with staff unable to determine Resident 1's status. This deficient practice placed Resident 1 at risk for an unrecognized change of condition (COC).Findings: During a review of Resident 1's admission Record (Face Sheet) the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of generalized muscle weakness, and depression (a persistent feeling of sadness, hopelessness and loss of interest in activities previously enjoyed). During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an injury of unknown injury for one sampled resident (Resident 1) when Certified Nursing Assistant (CNA) 1 identified an area of discoloration on Resident 1's left lower jaw. This deficit practice resulted in a delayed investigation by the California Department of Public Health (CDPH) into Resident 1's injury of unknown origin and had the potential for information/facts to be lost and/or forgotten. Findings During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis of Alzheimer's disease (a disease characterized by a progressive decline in mental abilities). During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 10/15/2025, the MDS indicated Resident 1's cognition was severely impaired, and Resident 1 required substantial/maximal assistance (helper does more than half the effort) with activities of daily living ([ADLs]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 1) physician progress notes were readily accessible.This deficient practice had the potential to result in a delay in the delivery of care and necessary services for Resident 1.Findings:During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted on [DATE] with diagnoses including pneumonia (an infection/inflammation in the lungs).During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 4/30/2025, the MDS indicated Resident 1's cognition was moderately impaired cognition and was dependent (helper does all the effort) on facility staff to complete activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs daily).During a concurrent interview and record review on 7/23/2025 at 1:40 p.m., with the Director of Nursing (DON), Resident 1's medical record was reviewed. The DON stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, The facility failed to respect residents' right to receive visitors without limitation. This failure has the potential to disrupt resident's psychosocial well-being, cause emotional distress, and negatively affect the quality of care provided. During an interview on 7/8/2025 at 7:25 a.m. with Receptionist 1, Receptionist 1 stated that they recommended two visitors per resident to prevent the room being crowded. During a concurrent observation and Interview on 7/8/2025 at 12:38 p.m. with Receptionist 2 at the facility entrance, observed one signage on the receptionist's desks stating, only two people allowed in residents room per visit. Receptionist 2 stated that the facility limits visitors to two people per visit and the facility remained the sign on the receptionist's desk for several years. During an interview on 7/9/2025 at 1:18 p.m. with Family Member (FM) 1, FM 1 stated that there are two visitor limit guidelines at this policy, but the facility does not follow their own policy, he saw a bunch of people celebrating one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-10 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow facility's own restraint policy for one of three sample residents (Resident 2) by not:a. trying alternatives prior to use of abdominal binderb. completing the informed restraint consent.c. monitoring every 30 minutes while on use.d. developing a care plan for abdominal binder (a supportive garment that wraps around the abdomen and provides compression and support) restraint (limiting or controlling something, whether it's a person's actions, emotions, or physical movement). These deficient practices have the potential to place the residents at risk for unnecessary prolonged use of restraints and can lead to a decline in physical functioning, and residents not being treated with respect and dignity with the use of restraints.During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 5/9/2025 with diagnoses including chronic obstructive pulmonary disease (COPD-a common lung disease that makes it hard to breath), dysphagia (difficulty swallowing),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the assessment entries on the Minimum Data Set (MDS- a resident assessment tool) related to restraints and alarms was accurately documented for one of two sample residents (Resident 2). This deficient practice had the potential to negatively affect Resident 2's plan of care and delivery of necessary care and services.During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 5/9/2025 with diagnoses including chronic obstructive pulmonary disease (COPD-a common lung disease that makes it hard to breath), and dysphagia (difficulty swallowing) with gastrostomy (a surgically created opening into the stomach, often for the purpose of inserting a feeding tube). During a review of Resident 2's MDS, dated [DATE], The MDS indicated Resident 2 was dependent (helper does all the effort) with eating, oral hygiene, toileting hygiene, upper body dressing, lower body dressing, putting on/ taking off…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Facility failed to assess comprehensively one of three sampled residents (Resident 2) by not assessing and monitoring Resident 2's toenail detachment status after it began bleeding for five days.This failure had the potential to delay necessary medical intervention, leading to complications such as infection, pain, or further injury.During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 5/9/2025 with diagnoses including chronic obstructive pulmonary disease (COPD-a common lung disease that makes it hard to breath), dysphagia (difficulty swallowing), type two diabetes mellitus (a condition where the body does not use insulin properly, and our blood sugar levels become too high), the admission record also indicated that long term use of anticoagulants (blood thinners). During a review of Resident 2's History and Physical (H&P), dated 5/11/2025, indicated, Resident 2 did not have the capacity to understand and make decisions. During a review of Resident 2's Minimum Data Set (MDS- a resident assessment tool), dated 5/15/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to turn and reposition two of three sampled residents (Resident 5 and 6) with pressure ulcers (localized damage to the skin and/or underlying tissue usually over a bony prominence) every two hours and/or as needed. These deficient practices placed Resident 5 and 6 at risk for poor wound healing. Findings: During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was admitted to the facility on [DATE] with diagnoses including functional quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), diabetes (a disorder characterized by difficulty in blood sugar control and poor wound healing), muscle weakness, and end stage renal disease (irreversible kidney failure). During a review of Resident 5's Minimum Data Set ([MDS], a resident assessment tool), dated 5/2/2025, the MDS indicated Resident 5's cognitive skills (ability to think and reason) for daily decision-making were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete and document a comprehensive assessment (a complete head to toe physical evaluation), blood pressure (measurement of amount of force your blood uses to get through your arteries), heat rate, temperature, and blood glucose (amount of sugar in the body) measurements after one of one sampled resident (Resident 1) vomited. These deficient practice had the potential to result in delay of care and services which can result in poor health outcomes. Findings: During a review of Resident 1's admission record, the admission Record indicated the facility admitted Resident 1 on 5/18/2025 with a diagnosis including pneumonia (an infection/inflammation in the lungs), diabetes (a disorder characterized by difficulty in blood sugar control and poor wound healing), attention to gastrostomy status (g- tube, a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), dependence of supplemental oxygen (treatment that provides you with extra oxygen to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure medication administration was documented in the Medication administration Record for one of two sampled residents (Resident 1). These deficient practice resulted in an incomplete depiction of care and services provided to Resident 1 which can result in poor health outcome. Findings: During a review of Resident 1's admission record, the admission Record indicated the facility admitted Resident 1 on 5/18/2025 with a diagnosis including pneumonia (an infection/inflammation in the lungs), diabetes (a disorder characterized by difficulty in blood sugar control and poor wound healing), attention to gastrostomy status (g- tube -a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), dependence of supplemental oxygen (treatment that provides you with extra oxygen to breathe), and heart failure (heart can't pump enough oxygen-rich blood to meet your body's needs). During a review of Resident 1's Minimum Data Set (MDS), a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident who was unable to carry out activities of daily living received care services to maintain good personal hygiene for one of three sampled residents (Resident 1) who was left with soiled gown and dry blood on her right nostril for long hours. This deficient practice had the potential to result in a negative impact on Resident 1's quality of life and self-esteem. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including, muscle wasting (weakening, shrinking, and loss of muscle), multiple fractures of the pelvis (hip bone), contracture of muscle, right lower leg ( condition characterized by the shortening and tightening of muscles in the lower leg, specifically on the right side). During a review of Resident 1's Minimum Data Set (a resident assessment tool) dated 04/06/25, the MDS indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-29 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to effectively manage residents ' pain before wound treatment for one of four sampled residents (Resident 1) by: 1. Administer Tramadol ( medication used to relieve moderate to moderately severe pain) prior to wound care treatment on 5/28/2025 per physician order. 2.Failing to identify and assess the resident's pain level after the administration of routine medication for Resident 1. These deficient practices resulted in Resident 1 ' s experiencing unrelieved pain during wound treatment and personal care on 5/28/2025. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including, muscle wasting (weakening, shrinking, and loss of muscle), multiple fractures of the pelvis (hip bone), contracture of muscle, right lower leg ( condition characterized by the shortening and tightening of muscles in the lower leg,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-20 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ; A.Assess and fix a malfunctioning bed in a timely manner for one of one residents (Resident 114). This failure had the risk for fire and the potential to place all residents at risk for injury. B. Provide adult briefs (disposable absorbent underwear) that comfortably fit for one of three sampled residents (Resident 233). This failure had the risk for fire and the potential to place Resident 114 at risk for injury and result in skin breakdown and lowered self esteem for Resident 233. Findings: A.During a review of Resident 114's admission record, the admission record indicated Resident 114 was admitted to the facility on [DATE] with diagnoses including, muscle weakness, and pressure ulcer (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) of sacral (lowest part of the spinal cord, tail bone) region. During a review of Resident 114's History and Physical (H&P), dated 6/17/2024, the H&P indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-20 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure accurate resident assessments, and that assessment status' were reflected on medical records for two of three sampled residents (Resident 130 and Resident 103) by: A. Failing to provide accurate information in the Minimum Data Set ([MDS], a resident assessment tool) assessment for one of three sampled residents (Resident 130) when resident was discharged to home. B. Failing to ensure the bowel and bladder assessment entries on the Minimum Data Set (MDS- a resident assessment tool) was accurately reflected and documented for Resident 103. These failures had the potential to result in a negative effect on Resident 130 and Resident 103's plan of care and delivery of necessary services, care, and treatment. Findings: A. During a review of Resident 130's admission Record, the admission Record indicated Resident 130 was admitted to the facility on [DATE] with diagnoses of diabetes mellitus ([DM]-a disorder characterized by difficulty in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-20 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two out of five sampled residents (Resident 84 and Resident 17) had their Level 1 Preadmission Screening and Resident Review ([PASRR], is a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) completed accurately. This deficient practice had the potential to delay care for Resident 84, and Resident 17 and had the potential that they would not receive the proper level of care or services they required. Findings: a.During a review of Resident 84's admission Record, the admission Record indicated Resident 84 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), and schizophrenia (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care services for two of five sampled residents (Resident 3 and Resident 40) as evidenced by: A. Failing to ensure a replacement tracheostomy (an incision in the trachea [windpipe] made to relieve an obstruction to breathing) tube, an inner cannula (a removable tube that fits inside the outer cannula of a tracheostomy tube, allowing for easy cleaning and replacement to maintain a clear airway), and an obturator (a thin, curved piece of hard plastic or rubber that is inserted into the tracheostomy tube [cannula] to help with placing the tube into the trachea) were available at the bedside for Resident 3. B. Failing to ensure there was a physician order to administer oxygen (life sustaining element of air) for one of three sampled residents (Resident 40). These failures had the potential to result in Resident 40 receiving excessive oxygen and hypercapnia (elevated carbon dioxide [CO2 waste product of processed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-20 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure it was free of medication error rate of five percent (5%) or greater, as evidenced by the identification of two medication errors out of 26 opportunities (observations during medication administration), to yield a cumulative error rate of 7.69% for one out of five residents (Resident 186) observed during the medication administration facility task when: 1. Licensed Vocational Nurse (LVN) 2 did not monitor Resident 186 during two separate, breathing treatments of Ipratropium-albuterol solution inhalation solution and Budesonide inhalation suspension (medications to help control symptoms of lung diseases) via nebulizer (a device that converts liquid medication into a mist that can easily be inhaled to treat wheezing, shortness of breath, and other respiratory issues) . 2. LVN 2 did not instruct Resident 186 to rinse her mouth after a breathing treatment via nebulizer of Ipratropium-Albuterol inhalation solution (used to help control the symptoms of lung diseases) in accordance with the physician's order.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-20 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 71), was free of significant medication error. The facility failed to ensure Resident 71 was not administered three doses of expired Advair (fluticasone and salmeterol, is a combination inhaler medication used to treat asthma and chronic obstructive pulmonary disease (COPD) by opening airways and reducing inflammation) Diskus (a dry powder inhaler), by three different licensed nurses between [DATE] - [DATE]. This deficient practice resulted in Residents 71 having an increased risk of receiving subtherapeutic (lower than prescribed to treat a disease effectively) doses of medication to treat breathing difficulty and shortness of breath, which could lead to respiratory distress (a condition where breathing becomes difficult or labored), respiratory failure (a serious condition that makes it difficult to breathe on your own), hospitalization, or death. Findings: During a review of Resident 71's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food in a sanitary manner to prevent growth of microorganisms (an organism that can be seen only through a microscope) that could cause food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food, as well as toxins) for 114 out of 130 total residents in the facility by not: A. Ensuring food Items were dated, labeled, and sealed properly. B. Ensuring the temperature of ground beef patties in the steam tray were above 155 Fahrenheit (F) per facility's Policy and Procedure (P&P) titled, Meal Service, undated, which indicated, food temperature would be taken to ensure ground meat or ham was at least 155 degrees Fahrenheit, during the trayline (Resident's trays are assembled and checked for accuracy before food is delivered to them). C. Ensuring Dietary Aid (DA) 1 performed hand hygiene (washing hands) and changed gloves between tasks during trayline. These failures had the potential to result in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation. interview and record review, the facility failed to implement infection control measures by failing to: A. Ensure padded side rails (a padded side fitted to a bed for safety) that were wrapped with foam (a soft, porous material, and the degree of porosity can vary depending on the type of foam) and paper tape were disinfected (the process of cleaning something, especially with a chemical, to destroy bacteria) properly for one of three sampled residents (Resident 70). B. Ensure Treatment Nurse (TN)1 performed hand hygiene while she was checking lunch trays in dining room. C. Implement the facility's policies and procedures (P&P) titled Handwashing/Hand Hygiene, revised in April 2023 which indicated, all personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors before and after direct contact with residents; .before preparing or handling medications, when Licensed Vocational Nurse (LVN 1), did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to treat one of eight sampled Residents (Resident 37) with dignity and respect while providing feeding assistance. This deficient practice had the potential for Resident 37 to feel rushed while eating, uncomfortable, and disrespected. Findings: During a review of Resident 37's admission Record, the admission Record indicated Resident 37 was admitted to the facility on [DATE] with diagnoses of intellectual disabilities (a condition that involves limitations on intelligence, learning and everyday abilities necessary to live independently) and dysphagia (difficulty swallowing). During a review of Resident 37's untitled care plan initiated on 12/5/2025, the care plan indicated Resident 37 had an alteration in nutritional status with goals that included minimizing the risk for weight loss. Interventions for Resident 37 included the restorative nursing feeding (RNA) feeding program (a program designed to assist residents that require help eating at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of eight sampled residents (Resident 87) was accurately screened for a level one Pre-admission Screening and Resident Review (PASRR, a federal requirement to help ensure individuals are not inappropriately placed in nursing homes for long term care). This deficient practice had the potential for Resident 87 not to receive the necessary care and services for mental health. Findings: During a review of Resident 87's admission Record (face sheet), the admission Record indicated Resident 87 was admitted to the facility on [DATE] with diagnoses of post-traumatic stress disorder (PTSD, a condition of persistent mental and emotional stress occurring as a result of injury or severe psychological shock, typically involving disturbance of sleep and constant vivid recall of the experience, with dulled responses to others and to the outside world) and depression (persistent feelings of sadness). During a review of Resident 87's minimum data set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to update the care plan when oxygen (life sustaining component of air) requirements changed for one of three sampled residents (Resident 40). This failure had the potential to result in Resident 40 receiving excessive oxygenation resulting in hypercapnia (elevated carbon dioxide (CO2 waste product of processed oxygen that must be exhaled) in the blood) which can lead to discomfort, difficulty breathing, and causing injury to the resident. Findings: During a review of Resident 40's admission record , the admission record indicated Resident 40 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including pneumonia (an infection/inflammation in the lungs), acute respiratory failure (condition where the lungs are unable to adequately deliver oxygen to the blood or remove carbon dioxide), and chronic obstructive pulmonary disease (COPD-a progressive lung disease causing difficulty in breathing). During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 35) medication was ordered appropriately for their diagnosis who was on quetiapine fumarate ([Seroquel], medication used to treat the symptoms of schizophrenia, bipolar disorder and depression, which are mental illnesses that cause disturbed or unusual thinking, loss of interest in life, and strong or inappropriate emotions) for schizoaffective disorder (a mental health condition that combines symptoms of schizophrenia and a mood disorder, such as depression or bipolar disorder). This deficient practice had the potential to result in Resident 35 to experience adverse (unwanted or dangerous medication side effects) effects of Seroquel and to continue receiving medication that was not ordered appropriately for the diagnosis. Findings: During a review of Resident 35's admission Record, the admission Record indicated Resident 35 was admitted to the facility on [DATE] and readmitted on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: a.the facility failed to ensure one of one (Resident 114) did not store TUMS (over- the-counter (OTC) antacids [medication used to relieve heartburn and indigestion) at bedside in accordance with the facility's policy. This failure had the potential for Resident 114 to be at risk for medication interactions, Resident 114's physician missing symptoms that the resident is self-treating, abusing the medication, and possible overdose. b. Remove an expired inhaler, fluticasone 250 micrograms (mcg, unit of measure weight) and salmeterol 50 mcg, (Advair, a combination medication used to treat difficulty breathing, wheezing, shortness of breath, coughing, and chest tightness caused by chronic obstructive pulmonary disease [COPD], a chronic lung disease) 250 mcg/50mcg Inhalation Powder from one of four inspected medication carts (MedCart) 4A affecting one of three residents (Residents 71). The deficient practices of failing to remove expired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its Policy and Procedure (P&P) titled, Dental services, revised 12/2016, which indicated routine and emergency dental services were available to meet residents' oral health services in accordance with the resident's assessment and plan of care by not replacing missing dentures and following up after a dental visit for one of three sampled residents (Resident 66). This deficient practice had the potential to result in Resident 66 having discomfort while eating or chewing foods that could lead to unintended weight loss and lower self-esteem. Findings: During a review of Resident 66's admission Record, the admission Record indicated, Resident 66 was initially admitted to the facility on [DATE] and last re-admission was on 10/11/2024 with diagnoses including dysphagia (difficulty swallowing), cerebral infarction (loss of blood flow to a part of the brain) and hemiplegia (total paralysis of the arm, leg, and trunk on the same side of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-26 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Store two of three sampled residents' (Resident 4 and 6) discontinued orders for controlled substances securely in the Director of Nursing's (DON) office as required by the facility's policy and procedure. 2. Maintain documentation and accuracy of Resident 4's controlled dug record. The deficient practice of failing to accurately account for controlled substances increased the risk that may have received controlled medications more often than prescribed possibly causing medical complications. The deficient practice of failing to store discontinued orders for controlled substances securely per facility policy increased the risk of diversion (when medications are obtained or used illegally). Findings: During an observation and concurrent interview on [DATE] at 9:15 a.m. with Licensed Vocational Nurse (LVN) 2 stated all narcotics (medications used to control severe pain) are locked in the medication carts and require reconciliation with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a care plan was developed for one of three sampled residents (Resident 1) who was prescribed Lidocaine patches (a medicated patch used to relieve pain) for pain to her left knee and left shoulder. This deficient practice resulted in the facility's inability to determine the need to adjust Resident 1's Lidocaine administration and had the potential for mismanagement of Resident 1's pain regimen. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with a diagnosis of generalized muscle weakness. During a review of Resident 1's Minimum Data Set ([MDS] a standardized assessment and care screening tool) dated 7/23/2024, the MDS indicated Resident 1 had intact cognition (ability to learn, remember, understand, and make decisions), During a review of Resident 1's History and Physical (H &P) dated 4/1/2024, the H&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-01 · tag F0644 — widespread
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow up and accurately assess the Preadmission Screening and Resident Review ([PASARR]- a comprehensive evaluation that ensures people who have been diagnosed with serious mental illness, intellectual, and/or developmental disabilities are able to live in the most independent settings while receiving the recommended care and interventions to improve their quality of life) Level I and Level II evaluation for eight of nine sampled residents (Resident 4, Resident 117, Resident 32, Resident 54, Resident 66, Resident 29, Resident 71 and Resident 113) to determine the facility's ability to provide the special need of the residents.] This deficient practice placed (Resident 4, Resident 117, Resident 32, Resident 54, Resident 66, Resident 29, Resident 71, and Resident 113 at risk of not receiving necessary care and services they need. Findings: a. During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was initially…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-01 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility's Quality Assessment and Assurance (QAA) Committee, (group of staff which is responsible in identifying and responding to quality deficiencies throughout the facility) failed to implement corrective action (a written and implemented plan of action for correcting or improving performance in response to an identified quality deficiency) to the systemic problems identified: 1. Weight loss, treatment/wound care. 2. Residents food preferences. 3. Pain medication orders not being followed. 4. Staffing hours posting. 5. Basic life support training/certificate taken online. 6. Preadmission Screening and Resident Review (PASARR) 7. Antibiotic stewardship (refers to a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use) This deficient practice placed the residents at risk for not receiving the quality treatment necessary to adequately meet their highest practicable well-being and placed the residents for not getting the quality of care and treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-01 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the standardized recipes for lunch menu was followed on 2/27/24 when: 1. Faciltiy failed to ensure four residents on dysphagia mechanical soft diet (food that are moist, mechanically altered and forms a cohesive bolus requiring little chewing and not fall apart when swallowed, ground the meat or fish and serve with gravy or sauce, vegetables should be cooked soft to a mashable texture) received fish italiano texture in form that meet their needs instead they received flaked fish italiano instead of ground fish italiano according to the dysphagia mechanical soft diet spreadsheet (food portion and serving guide) and menu. This deficient practice had the potential to result in meal dissatisfaction, decreased intake related to difficulty chewing and increased risk for choking for four residents who were on dysphagia mechanical soft diet. Findings: During a review of the facility's lunch menu for dysphagia mechanical soft diet on 2/27/24, the following items will be served: Ground moist Fish Italiano, mashed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-01 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure four of four sampled residents (Resident 66,82,111 and 53) were served the food preference listed on the lunch meal ticket (physician ordered diet with resident food preferences) and received substitute meal options of similar nutritive value when: 1.Two residents (Resident 66 and Resident 82) food preference were not honored when fish was served during lunch, despite fish being listed as a dislike on resident's lunch meal ticket/tray card. 2.One resident (Resident 111) who was on pureed diet (food that is blended to a pudding consistency, no chewing required) and dislikes fish, received only puree spinach and puree mashed potato with no alternate protein choice. 3.One resident (Resident 53) who was on puree diet did not receive extra sauce, gravy, and margarine for a moist puree on the food per instruction on the lunch meal ticket. These deficient practices had the potential to result in decreased meal satisfaction and negatively affect nutritional status of four residents whose food preference were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-01 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1.Several food items were not dated in the reach in refrigerator, five ham and cheese sandwich, two tuna salad, two egg salad, three chicken salad and two peanut butter and jelly sandwiches were stored in the reach in without dates. One cottage cheese and fruit plate were stored in the reach in refrigerator with a date of 2/24/24 exceeding storage periods for ready to eat food. Nutrition supplement labeled store frozen with manufactures instruction to use within 14 days of thawing, were not monitored for the date they were thawed to ensure expired shakes were discarded after this time frame. Two large pitchers with thickened orange juice and One large pitcher with thickened water was stored in the under the counter reach in refrigerator with date of 2/24/24 exceeding storage periods for thickened beverages. 2. One scoop stored inside dried nonfat milk container and the handle in contact with the powdered milk. 3.One…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-01 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the trash stored in the dumpster (a movable waste container) areas was maintained in sanitary manner when two of three garbage dumpsters had the lids open, one dumpster was propped open with a stick and one trash dumpster was overfilled with cardboard boxes and uncovered. This deficient practice had the potential for harborage and feeding of pests. Findings: During a concurrent observation and interview on 2/28/24 at 10 a.m. with Maintenance staff (MS1), observed two dumpsters outside of the kitchen back exit that were not covered. One dumpster had the lid propped open with a stick and another one was filled with cardboard boxes and was overfilled and not covered. MS1 stated it was everybody responsibility to keep dumpster lids closed. MS1 stated staff keep the lids open so they can easily throw away the trash. MS1 stated when garbage lids were open animals get in there and start going through the trash and make a mess. MS1 stated the cardboard boxes are mainly food boxes from the kitchen. Cardboard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the resident and/or responsible party were informed of the risks and benefits of psychoactive medication (a drug that changes brain function and results in alterations in perception, mood, consciousness, or behavior) prior to initiating administration for one of four sampled residents (Resident 81). This deficient practice violated the residents' right to make an informed decision regarding the use of psychoactive medications. Findings: During a review of Resident 66's admission Record, the admission Record indicated Resident 66 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including type 2 diabetes mellitus (elevated blood sugar level) , major depressive behavior, ( a mental condition characterized by a persistently depressed mood and long-term loss of pleasure or interest in life, often with other symptoms such as disturbed sleep, feelings of guilt or inadequacy, and suicidal thoughts). unspecified dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of 25 sampled residents was treated with dignity by requiring the resident wear a diaper when the Resident does not have a history of incontinence. This failure resulted Resident 85 felt embarrassed and sad. Findings: During a review of Resident 85's Face Sheet, dated 2/6/2024, the Face Sheet indicated, Resident 85 was admitted to the facility with diagnoses of but not limited to, diabetes mellitus (disease characterized by high sugar levels), muscle weakness, peripheral vascular disease (abnormal narrowing of arteries other than those that supply the heart or brain), and absence of the left and right great toes. During a review of Resident 85's MDS, dated [DATE], the MDS indicated, Resident 85 had the ability to make self-understood and usually understood others. The MDS indicated Resident 85 required setup or clean up assistance with eating, oral hygiene, and personal hygiene. The MDS indicated Resident 85 needed partial assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address a complaint about noise coming from Resident 87 on one of five residents (Resident 2) who had a diagnosis of circadian rhythm sleep disorder(conditions that disrupt or affect your body's natural sleep-wake cycle). This failure resulted in Resident 2's inability to sleep at night and caused a feeling of anxiety every time Resident 2 thought about the return of the discharged resident (Resident 87). Findings: During a record review of Resident 2's admission Record, the admission Record indicated the resident was admitted initially admitted on [DATE] and was readmitted on [DATE] with diagnosis that included chronic obstructive pulmonary disease ([copd] group of lung diseases that block airflow and make it difficult to breathe), anxiety disorder, bipolar disease ( extreme mood swings that include emotional highs and lows )and circadian rhythm sleep disorder. During a record review of Resident 2's Minimum Data Set ([MDS] standardized screening tool)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the assessment entries on the Minimum Data Set (MDS- an assessment and a care screening tool) related to urinary and bowel continence status was accurately documented to reflect the resident's continence for one of 24 sampled residents (Resident 85). This deficient practice had the potential to negatively affect Resident 85's plan of care and delivery of necessary care and services. Findings: During a review of Resident 85's Face Sheet, dated 2/6/2024, the Face Sheet indicated, Resident 85 was admitted to the facility with diagnoses of but not limited to, diabetes mellitus (disease characterized by high sugar levels), muscle weakness, peripheral vascular disease (abnormal narrowing of arteries other than those that supply the heart or brain), and absence of the left and right great toes. During a review of Resident 85's H&P, dated 2/8/2024, the H&P indicated, Resident 85 had the capacity to understand and make decisions. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure one of 25 sampled (Resident 55) had a baseline care plan developed and implemented for incontinence of bowel and bladder. This failure resulted in Resident 55 not receiving the necessary care and services needed for bowel and bladder training. Findings: During a review of Resident 55's Face sheet, the Face Sheet indicated Resident 55 was admitted to facility on 8/15/2023 with diagnoses of but not limited to acute kidney failure (the kidneys suddenly become unable to filter waste products from the blood), hemiplegia (weakness of one entire side of the body), and muscle weakness. During a review of Resident 55's Minimum Data Set (MDS- an assessment care screening tool), dated 8/15/2023, the MDS indicated Resident 55 required maximal assistance from staff with toileting, personal hygiene, eating, dressing, and walking. The MDS indicated Resident 55 was frequently incontinent of urine and always incontinent of bowel. The MDS indicated Resident 55 is not on a toileting program for bowel and bladder. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure assistance was provided to maintain continence and implement a bowel and bladder program for two of 25 sampled Resident (Resident 55 and Resident 85). This deficient practices resulted in declining in bowel and bladder function for Resident 55 and Resident 85. Findings: 1. During a record review of Resident 55's Face sheet, the Face Sheet indicated Resident 55 was admitted to facility on 8/15/2023 with diagnoses of but not limited to acute kidney failure (the kidneys suddenly become unable to filter waste products from the blood), hemiplegia (weakness of one entire side of the body), and muscle weakness. During a record review of Resident 55's Minimum Data Set (MDS- an assessment care screening tool), dated 8/15/2023, the MDS indicated Resident 55 required maximal assistance from staff with toileting, personal hygiene, eating, dressing, and walking. The MDS indicated Resident 55 was frequently incontinent of urine and always incontinent of bowel.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure was served food that was appetizing, not bland and tasteless, and assess for food preferences and provide supplements for two of 25 sampled resident (Resident 29 and Resident 71). These deficient practices had the potential for further weight loss for Resident 29 and Resident 71 and continue to have poor food intake of less than 50% for multiple meals. Findings: During a review of Resident 29's admission Record, the admission Record indicated Resident 29 was originally admitted to the facility on [DATE], with diagnoses including type II diabetes (a condition in which the body fails to metabolize (process) glucose (sugar) correctly), and dysphagia (difficulty swallowing). During a review of Resident 29's History and Physical (H&P), dated 8/25/2023, the H&P indicated, Resident 29 does not have the capacity to understand and make decisions. During a review of Resident 29's Order Summary Report, dated 9/2/2023, the Order Summary Report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five nursing staff had specific competency and skill necessary to care for residents' needs by failing to: a. Ensure Certified Nursing Assistant (CNA 4) was up to date and current with Basic Life Support Certification (BLS- training to equip healthcare professionals the necessary skills to respond to life threatening or emergency situations). This deficient practice had the potential for CNA 4 unable to help residents in the facility whose wish to have full code (full support which includes cardiopulmonary resuscitation (CPR), if the patient has no heartbeat and/or is not breathing) during a life-threatening situation, where these skills are needed to be applied. Findings: During a record review of Certified Nursing Assistant 's (CNA4) BLS Certification Card, the BLS Certification Card indicated CNA 4 had taken her certification from National CPR Foundation on [DATE]. During a concurrent interview and record review of CNA 4's BLS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staffing information was posted and placed in a visible and prominent place in the facility. This failure resulted into the total number of staff and actual hours worked by staff not readily accessible to residents and visitors. Findings: During a subsequent observation on 2/29/2024, at 10:30 a.m., and 3/1/2024, at 11:00 a.m., no visible daily staffing information posting was found on the lobby and Nursing Station. During a concurrent observation and interview on 3/1/2024, 11:54 a.m. with Director of Staff Development (DSD), observed staffing information was posted in Hall 8 which was not readily visible to visitors and staff. DSD stated they always posted Nursing Hours and staffing information in Hall 8. DSD confirmed not all visitors pass in Hall 8 and validated staffing information were not posted in the lobby or Nursing Station. During an interview on 3/1/2024, 4:42 p.m. with Registered Nurse (RN 3), RN 3 stated they put the Staffing Information in the binder located in the Nursing Station and it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure kitchen staff were competent in safe and effective food preparation and handling practices when: One cook did not monitor cooked roast beef for safe cool down process and storage (hot food cooled down within a certain time frame to prevent harmful bacterial growth). This deficient practice had the potential to result in unsanitary food production and storage that could lead to foodborne illness (infectious organisms or their toxins are the most common causes of food poisoning with symptoms that may include cramping, nausea, vomiting (throwing up) or diarrhea (loose stool) including death) of 115 out of 125 residents who received food from the facility kitchen. Findings: 1.During a concurrent observation and interview on 2/27/24 at 9:55 a.m. with [NAME] 2 in the walk-in refrigerator observed one large pan of previously cooked roast beef stored in the facility walk in refrigerator. [NAME] 2 stated she prepared it on 2/26/24 for 2/27/24 lunch. [NAME] 2 stated the roast beef was cooked for five hours and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to observe infection control measures on two of six sampled residents (Resident 5 and Resident 117) by failing to: a. Practice hand hygiene during wound care treatment (procedure that involves assessing, cleaning wounds, performing dressing change and implementing interventions to promote wound healing) on Resident 117. b. Dispose isolation gowns (garment that protects healthcare worker against potential contamination from bodily fluids and infectious materials) properly that were used on Resident 5 and Resident 117 during wound care treatment. These deficient practices had the potential to spread infection among residents and staff. a. During a review of Resident 117's admission Record, the admission Record indicated Resident 117 was admitted to the facility on [DATE] with diagnoses including schizoaffective disorder (mental illness that can affect thoughts, mood and behavior), unspecified psychosis(variety of mental health conditions that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their protocol for antibiotic stewardship (refers to a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use ) for one of two sampled residents (Resident 39) by prescribing antibiotic ( drug that treats infection) without meeting the criteria (checklist used for infection surveillance), for urinary tract infection ([UTI]an infection in any part of the urinary system). This deficient practice had the potential for Resident 39 to develop antibiotic resistance (not effective to treat infection) from unnecessary or inappropriate antibiotic use. Findings: During a review of Resident 39's admission Order indicated Resident 39 was admitted to the facility on [DATE] with diagnoses including urinary tract infection, chronic obstructive pulmonary disease ([COPD] refers to a group of diseases that cause airflow blockage and breathing-related problem) and heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide physician ordered pressure ulcer (skin injury from prolonged pressure on the skin and tissue underneath) treatments for two of three sampled residents (Resident 1 and 3) when Licensed Vocational Nurse 1 (LVN 1): a. used wound cleanser spray (medication to allow fast, thorough, and gentle cleansing of wounds) instead of normal saline (a liquid mixture of sodium chloride (salt) and water) during wound care for Resident 1 and 3. b. failed to apply betadine (topical antiseptic [substance that stops or slows the growth of germs]) directly to both heels for Resident 3. This deficient practice had the potential to result in a delay in wound healing and increased risk of infection for Resident 1 and 3. Findings During a record review of Resident 1 ' s admission Record, the record indicated Resident 1 was admitted on [DATE] with the diagnoses including peripheral vascular disease (disease that involves the narrowing of peripheral blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure nine medication tubes were labeled according to the facility ' s policy and one container of Hydrogel 110 grams (unit of measurement) (aloe-based product designed for advanced wound care and relief) was not stored after the container ' s expiration date in one of two treatment carts (treatment Cart 2). This deficient practice had the potential to cause medication administration errors and possible administration of expired medication. Findings During an observation of treatment cart 2 and interview with Licensed Vocational Nurse 1 (LVN 1), on [DATE] at 8:30 a.m., the following five medication tube were found with no label containing resident information, specific directions for use, prescriber ' s name, date dispensed, expiration date of medication, information of dispensing pharmacy, and prescription number: 1. One Diclofenac sodium topical gel 1% (medication to treat pain and other symptoms of arthritis of the joints, such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures by: a. Failing to ensure Certified Nursing Assistant (CNA) 1, CNA 2 and Licensed Vocational Nurse (LVN) 1 donned (put on) an isolation gown while providing direct care for two of three sampled residents (Resident 1 and 2) who were on enhanced precautions (an approach of gown and glove use during high contact resident care activities, designed to reduce transmission of infections). b. Failing to ensure LVN 1 followed infection control process while providing wound treatments for two of three sampled residents (Resident 1 and 3). These deficient practices had the potential to increase the risk of infection for Residents 1, 2, and 3. Findings a. During a record review of Resident 1 ' s admission Record, the record indicated Resident 1 was admitted on [DATE] with the diagnoses including peripheral vascular disease (disease that involves the narrowing of peripheral blood vessels [vessels situated away from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 2 of 53.3-1.3 vs chain
Quality measures 4 of 53.3+0.7 vs chain
The other 37 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Alameda Care CenterBurbank, CA 1 of 5Burbank Healthcare & RehabBurbank, CA 1 of 5California Healthcare And Rehabilitation CenterVan Nuys, CA 1 of 5Colonial Care CenterLong Beach, CA 1 of 5Imperial Care CenterStudio City, CA 1 of 5Live Oak Rehab CenterSan Gabriel, CA 1 of 5Magnolia Gardens Convalescent HospitalGranada Hills, CA 1 of 5Northridge Care CenterReseda, CA 1 of 5Sherman Oaks Health & RehabSherman Oaks, CA 1 of 5Sherman Village HccNorth Hollywood, CA 1 of 5Studio City Rehabilitation CenterStudio City, CA 1 of 5West Hills Health And Rehabilitation CenterCanoga Park, CA 1 of 5Western Convalescent HospitalLos Angeles, CA 2 of 5Broadway Manor Care CenterGlendale, CA 2 of 5Chino Valley Health Care CentePomona, CA 2 of 5Covina Rehabilitation CenterCovina, CA 2 of 5Crenshaw Nursing HomeLos Angeles, CA 2 of 5Eastland Subacute And Rehabilitation CenterEl Monte, CA 2 of 5Highland Springs Care CenterBeaumont, CA 2 of 5Intercommunity Healthcare & Rehabilitation CenterNorwalk, CA 2 of 5Longwood Manor Conv.hospitalLos Angeles, CA 2 of 5Park Anaheim Healthcare CenterAnaheim, CA 2 of 5Santa Fe LodgeEl Monte, CA 2 of 5Whittier Pacific Care CenterWhittier, CA 3 of 5Green Acres Healthcare CenterRosemead, CA 3 of 5Imperial Crest Health Care CenterHawthorne, CA 3 of 5Laurel Convalescent HospitalFontana, CA 3 of 5Mayflower Care CenterEl Monte, CA 3 of 5Montrose Healthcare CenterMontrose, CA 3 of 5San Gabriel Conv CenterRosemead, CA 3 of 5Sunnyview Care CenterLos Angeles, CA 3 of 5View Park Convalescent CenterLos Angeles, CA 4 of 5Burlington Convalescent HospitalLos Angeles, CA 4 of 5Casa Bonita Convalescent HospitalSan Dimas, CA 4 of 5Meadows Ridge Care CenterColton, CA 5 of 5Alden Terrace Convalescent HospitalLos Angeles, CA 5 of 5Pico Rivera Healthcare CenterPico Rivera, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FRIEDMAN FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
IRA D FRIEDMAN 1991 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
LEHMANN FAMILY 1991 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
THE KLAVAN FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
THE TZIPPY FRIEDMAN NOTIS 1990 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
FRIEDMAN, AARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNF20%since 06/30/2023
KLAVAN, RACHELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF20%since 06/30/2023
LEHMANN, LIBBYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF20%since 06/30/2023
NOTIS, SHMUELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF20%since 06/30/2023
FRIEDMAN, IRAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNFsince 06/30/2023
AYERS, SHANNONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/03/2022
CHIN, KRISTOFFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/04/2024
JOHNSTON, MARIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2023
KLAVAN, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/16/1986
LONGWOOD MANAGEMENT LLCOrganizationADP OF THE SNFsince 01/01/2023
WOODRUFF LAND HEALTHCARE CENTRE LLCOrganizationADP OF THE SNFsince 06/30/2023
PERVAIZ, ZAIDIndividualADP OF THE SNFsince 01/01/2013

CMS files one row per role, so the 34 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.7M
Net patient revenuemost recent cost report
+8.4%
Operating marginrevenue minus expenses
$1.8M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 21%Other / private 13%

This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$344per resident / day
operating cost
$10,469per month
≈ monthly operating cost
$376per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056405. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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