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Sherman Village Hcc

12750 Riverside Drive, North Hollywood, CA 91607 · For profit - Limited Liability company · 108 certified beds · (818) 766-6105 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0605, F0609) — most recent Aug 2025Behavioral-health or dementia-care citation — no harm found (F0758)3 immediate-jeopardy citations$202,260 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (27% vs 45% nationally) — better care continuity
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (106) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $202,260 in federal fines (most recent 2023-08-22)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
12660 Riverside Dr Ste 320 · (818) 755-0391 · Call to confirm hours
Pharmacy
12626 Riverside Dr · (818) 985-8151 · Call to confirm hours
Grocery
12905 Riverside Dr · (818) 853-8600 · Call to confirm hours
Park
12621 Rye St · (818) 769-4415 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.7%10.2%15.4%better
Long-stay residents who lose too much weight7.6%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder1.3%0.8%0.9%worse
Long-stay residents with a urinary tract infection1.7%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained2.7%0.4%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.1%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened11.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.3%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine94.2%98.2%95.3%typical
Long-stay residents with pressure ulcers8.5%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control4.3%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table13.9%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine47.0%93.2%79.4%worse
Short-stay residents rehospitalized after admission30.6%23.0%22.6%worse
Short-stay residents with an outpatient ER visit6.3%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.382.251.67worse
Long-stay outpatient ER visits per 1,000 resident days0.431.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

34.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 104 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

34.0%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
62.8%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 62.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 50% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF34.0%CMS range 25.9–42.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 8.6–17.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge62.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge65.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization11.2%CMS range 7.1–16.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.271.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.72
RN hours/ resident / day
1.86
LPN hours/ resident / day
2.40
Aide hours/ resident / day
4.98
Total nurse hours/ resident / day
0.64
RN hoursweekends
26.7%
Total nursing turnover
17.6%
RN turnover

How full it usually is: this home is certified for 108 beds and averages 100.7 residents a day — about 93% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.98 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.40 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.71 hrs/resident/day on weekends vs 5.09 on weekdays — 8% thinner on weekends. RN hours go from 0.75 to 0.64 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 27% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

30
deficiencies at the latest standard inspection (2025-08-01)
29
at the previous standard inspection (2024-09-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

106 citations, most serious first. The 13 most serious are shown; the remaining 93 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to: 1. Provide supervision (refers to the ongoing monitoring and guidance provided by staff to ensure the safety and well-being of a resident) to one of one sampled resident (Resident 97), who was cognitively impaired (refers to difficulties with thinking, learning, remembering, and using judgment, among other mental abilities), unable to verbalize needs due to aphasia (a disorder that makes it difficult to speak), had history of falls and elopement (the act of leaving a facility unsupervised and without prior authorization), and identified as at risk for elopement, by: A. Failing to monitor Resident 97's whereabouts on 7/25/2025 at 12:14 p.m. (date and time of Resident 97's elopement). The facility staff were not aware Resident 97 had left the facility until around 5 p.m. when CNA 2 was distributing the dinner trays and Resident 97 was not in his (Resident 97) room. Facility staff (Certified Nursing Assistant [CNA] 1, CNA 2, CNA 3, Licensed Vocational Nurse [LVN] 1, Registered Nurse [RN] 1, and RN 2) did not know Resident 97…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-08-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and treatment for one of five sampled residents (Resident 1), who was dependent on staff for care, was at risk of bleeding and hypoglycemia (condition that occurs when the sugar levels [glucose]in the blood are too low), and was at risk for urinary tract infection (UTI - infection that happens when germs enter the urethra [the tube that allows urine from the urinary bladder, a sac that holds urine for temporary storage, exit the body during urination) due to the use of an indwelling urinary catheter (a hollow flexible tube inserted in the bladder through the urethra to drain urine), received treatment and care in accordance with the comprehensive plan of care and professional standards of practice to meet the resident's care needs by: 1. Not monitoring and accurately documenting Resident 1 ' s urine characteristics (such as color, odor, pain or discomfort, presence of blood [hematuria - blood in the urine]) as indicated in the plans of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-08-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 1), who was at risk for urinary tract infection (UTI - infection that happens when germs enter the urethra [the tube that allows urine from the urinary bladder, a sac that holds urine for temporary storage, exit the body during urination), was accurately and continuously monitored for signs (objective findings that can be seen or measured) and symptoms (subjective data that can be perceived only by the person affected) of UTI (such as complaints of pain, burning sensation, increase in frequency and urgency during urination, increased temperature, or change in urine character [color, odor, amount, and clarity]) to prevent complications (such as repeated UTIs [two or more UTIs within six months or three or more within a year] and sepsis [a life-threatening reaction to infection that can lead to tissue damage, organ failure, and death]). The failures included: 1. Having a documentation in the Treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to respect one of the three sampled residents (Resident 1) rights by failing to ensure Resident 1's Physician Orders for Life Sustaining Treatment (POLST- document that acts as a set of binding medical orders for people with serious illnesses or advanced frailty which is intended for immediate use by emergency responders to honor a patient's wishes for care during a medical crisis) was followed.This failure violated Resident 1's and Resident 1's Representative (RR 1) rights.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on [DATE], with diagnoses that included unspecified (unconfirmed) chronic respiratory failure (a long-term, serious condition where the lungs cannot properly exchange gases, leading to low oxygen or high carbon dioxide in the blood), unspecified coma (a state of deep, prolonged unconsciousness where a person is alive but unable to wake up, move, or respond to their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update a resident's care plan for one of three sampled residents (Resident 1) to reflect Resident 1's current wound treatment orders for sacrococcyx (the large triangular bone at the base of the spine and the tailbone) pressure ulcer (damage to the skin and underlying soft tissue caused by prolonged pressure).This deficient practice had the potential for Resident 1's need not being met.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 9/13/2021 and was readmitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), dysphagia (difficulty swallowing), and heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling). During a review of Resident 1's Minimum Data Set ([MDS] - a resident assessment tool), dated 10/25/2025, the MDS indicated Resident 1 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) received proper care in accordance with professional standards of practice, by: 1. Failing to accurately complete comprehensive assessment for Resident 1 after readmission from the General Acute Care Hospital (GACH) on 10/15/2025.2. Failing to implement treatment consistent with physician orders by not holding hydralazine (a medication to treat high blood pressure) oral tablet when systolic blood pressure was less than 110 millimeters of mercury (mmHg - standard unit of measurement for pressure) on 9/6/2025 and 9/7/2025 during morning shift.These deficient practices had the potential to result in harm to Resident 1 and increased Resident 1's risk for adverse outcome related to blood pressure management.Cross reference F755. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 9/13/2021 and was readmitted to the facility on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to hold the hydralazine (a medication to treat high blood pressure) oral tablet when systolic blood pressure was less than 110 millimeters of mercury (mmHg - standard unit of measurement for pressure) on 9/6/2025 and 9/7/2025 during morning shift in accordance with the physician order for one of three sampled residents (Resident 1).This deficiency practice had the potential to result in increased risk for adverse outcome related to blood pressure management to Resident 1. Cross reference F684. Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 9/13/2021 and was readmitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), dysphagia (difficulty swallowing), and heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling). During a review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) for one of three sampled residents (Residents 1) by failing to hold Eliquis (a blood thinner-medication used to prevent and treat blood clots [gel-like clumps of blood that forms inside the body when blood vessels [a tube through which the blood circulates in the body] are injured or damaged] by slowing down the body's clotting process and increase the risk for bleeding) as ordered by the physician. This failure had the potential for Resident 1 to experience hemorrhage (rapid, excessive loss of blood from damaged blood), negatively affecting Resident 1's well-being. Findings:a. During a review of Resident 1's admission Record, the admission Record indicated the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-17 · tag F0837 — pattern
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure: 1. A licensed Administrator (ADM) was appointed to serve in the capacity of a Nursing Home Administrator (NHA). 2. A licensed Administrator (ADM) was present at the facility for sufficient hours to provide adequate oversight and management of operations. These deficient practices resulted in the facility operating without consistent administrative oversight and had the potential to adversely affect the facility's overall operations, regulatory compliance, and quality of care provided to residents.Findings: During an observation and concurrent interview on 3/13/2026 at 10:15 a.m., the Director of Nursing (DON) license was observed posted in the facility lobby identifying the DON as the Abuse Coordinator. During the same time, the Receptionist stated the facility had a temporary Administrator (ADM) who was attending a corporate conference and had not been present in the facility for the past three days. During a record review of the Department Head Directory on 3/13/2026 at 10:15 a.m., the directory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement a person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for one of three sampled residents (Resident 1) by failing to implement interventions to address Resident 1's preference of not attending group activities.This deficient practice had potential for a delay in the delivery of necessary care and services to Resident 1. Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/3/2024, with diagnoses that included diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) with diabetic neuropathy (nerve damage that is caused by diabetes), acquired absence of right leg below the knee and left shoulder pain.During a review of Resident 1's Order Summary Report, dated 4/4/2024, the Order Summary Report indicated Resident 1 may participate in planned activities if not contraindicated with resident's plan of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide an ongoing activity program that is resident-centered for one of three sampled residents (Resident 1).This deficient practice had the potential to affect Resident 1's sense of self-worth (the internal sense of being good enough and worthy of love and belonging from others) and psychosocial (the interaction between an individual's mental and emotional state [psychological] and their social environment) well-being.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/3/2024, with diagnoses that included diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) with diabetic neuropathy (nerve damage that is caused by diabetes), acquired absence of right leg below the knee and left shoulder pain.During a review of Resident 1's Order Summary Report, dated 4/4/2024, the Order Summary Report indicated may participate in planned activities if not contraindicated with resident's plan of care.During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for one of three sampled residents (Resident 2) by failing to follow Resident 2's physician order to hold (temporarily stopping certain medications as instructed by a healthcare provider) amlodipine (medication used to treat high blood pressure) for systolic blood pressure (sbp- the top number in a blood pressure reading, indicating the pressure in your arteries when your heart beats) below 110 millimeters of mercury (mmHg-a standard unit of pressure).This deficient practice had the potential to result in medication error and could cause hypotension (low blood pressure) to Resident 2.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 3/12/2025, with diagnoses that included unspecified (unconfirmed) organism sepsis (a life-threatening blood infection), unspecified organism lobar pneumonia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain accurate and complete medical record for one of three sampled residents (Resident 2) by failing to document medications that were held (temporarily stopping certain medications as instructed by a healthcare provider) following a physician order.This deficient practice had the potential to result in medication errors, cause confusion in care and the medical records containing inaccurate documentation for Resident 2.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 3/12/2025, with diagnoses that included unspecified (unconfirmed) organism sepsis (a life-threatening blood infection), unspecified organism lobar pneumonia (infection and inflammation that may affect one part [lobe] of the lung), and essential hypertension (high blood pressure that is not due to another medical condition).During a review of Resident 2's Physician Order, dated 5/5/2025, the Physician Order indicated the following:1. Amlodipine Besylate (medication used to treat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
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  • Potential for harm · Dcited before2025-12-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement its infection control measures for one of three sampled residents (Resident 2) who was on enhanced barrier precaution (EBP- wearing a protective gown and gloves whenever you are doing close-contact care with a patient who might be carrying these germs) by failing to ensure Licensed Vocational Nurse 1 (LVN 1) wore protective gown while providing gastrostomy (G tube-a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) tube care.This deficient practice had the potential for cross contamination (unintentional transfer of bacteria or germs or other contaminants from one surface to another) of infection among staff and residents.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 3/12/2025, with diagnoses that included unspecified (unconfirmed) organism sepsis (a life-threatening blood infection), unspecified organism lobar pneumonia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the medical records of one of three sampled residents (Resident 1) were maintained in accordance with accepted professional standards and practice, complete, and accurately documented by failing to ensure Resident 1's Change of Condition (COC -major decline or improvement in a resident's status that will not resolve without intervention) form contained documentation of Resident 1's oxygen administration and vital signs (measurements that indicate a resident's basic psychological functions such as temperature, heart rate, blood pressure, respiratory rate, and oxygen saturation) monitoring. This deficient practice had the potential to result in inaccurate medical interventions for Resident 1. Findings: During a review of Resident 1's admission Record, the admission Record indicated that the facility originally admitted Resident 1 on 7/11/2025, and readmitted on [DATE], with diagnoses including anemia (a condition where the body does not have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of resident needs and preferences by failing to ensure: 1.The call light (CL, an alerting device for nurses or other nursing personnel to assist a resident when in need) was within reach for two (2) of five (5) residents (Resident 1 and 10) reviewed under the Environment task. 2. The pad call light (a specialty alerting device that have ultra-sensitive touch surface for patients with limited mobility for nurses or other nursing personnel to assist a patient when in need) was within reach for two (2) of four (4) sampled residents (Residents 8 and 71) reviewed under the Environment task. These deficient practices had the potential to result in a delay of care and services and possible injury to residents when they are unable to summon health care workers. Findings:a.During a review of Resident 1’s admission Record (AR), the AR indicated the facility admitted the resident on 5/12/2022 and most recently…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) for one of seven sampled residents (Resident 10, 44, ) reviewed during the Physical Restraints care area by failing to: 1. Ensure side rails (SR, adjustable rigid bars attached to the bed that may be positioned in various locations; upper or lower, either or both sides) were not placed in the raised (up) position on bilateral upper (area including the arms and head) and lower sides (area including the legs) without assessing for the need, assessing for safety, and obtaining informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-01 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from unnecessary psychotropic medication (medications that affect the mind, emotions, and behavior) and the use of chemical restraints (any drug that is used for discipline or staff convenience and not required to treat medical symptoms) for one of seven sampled resident (Residents 13) reviewed during the Accidents care area by failing to: 1. Provide ongoing re-evaluation of the need for psychotropic medication by ensuring as needed (PRN) lorazepam (a medication used to relieve symptoms of anxiety [a mental health condition that may result in restlessness, irritability, feelings of nervousness, panic, and fear]) was ordered with an end date (time at which a medication will no longer be dispensed and will be required to be re-prescribed) for Resident 13. 2. Ensure PRN lorazepam was prescribed and monitored for specific, measurable behavioral manifestation for Resident 13. 3. Provide ongoing re-evaluation of the need for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive care plan (CP, a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) for six of seven sampled residents (Resident 13, 102, 112, 70, 97, 82, and 2) by failing to: 1). Develop and implement a CP that included side effects and behavior monitoring for Resident 13's as needed (PRN) lorazepam (a medication used to relieve symptoms of anxiety [a mental health condition that may result in restlessness, irritability, feelings of nervousness, panic, and fear]) administration. 2). Ensure a care plan was developed in a timely manner for the use of lower side rails (SR - often metal rails that normally hang on the side of the resident's bed) for Resident 102. 3). Ensure a care plan was developed for the use of a low air loss mattress (LALM - a mattress that helps prevent and treat pressure injuries by circulating air and relieving pressure on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's licensed nursing staff failed to provide care in accordance with professional standards for: 1. Three of three sampled residents (Residents 21, 103, and 8) reviewed for insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) use by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq, beneath the skin) insulin administration sites. The deficient practice had the potential for adverse effect (unwanted, unintended result) of the same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). 2. One of tour sampled Residents (Resident 97) reviewed for accidents by failing to: a. Develop a comprehensive person-centered care plan for Resident 97's risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical well-being for one of four sampled residents (Resident 97) by failing to: 1. Develop a comprehensive person-centered care plan (a plan of care that summarizes a resident's health conditions, specific care and services facility staff need to provide a resident to promote healing and prevent a worsening of a condition, and current treatments) for Resident 97's risk for elopement (the act of leaving a facility unsupervised and without prior authorization). This deficient practice resulted in Resident 97 eloping on 7/25/2025 at 12:14 p.m. 2. Provide supervision for Resident 97 during all meals as ordered. This deficient practice had the potential for Resident 97 to aspirate (food, liquid, or saliva accidentally enters the airway or lungs instead of going down the esophagus [food pipe] to the stomach). 3. Monitor Resident 97 for Falling Star Program (assessing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received care consistent with professional standards of practice to prevent pressure injury (also called pressure ulcer, localized damage to the skin and/or underlying tissue usually over a bony prominence) for four (4) of four (4) sampled residents (Residents 112, 70, and 102) investigated under pressure injury by: 1. Failing to ensure Resident 112's and 92's low air loss mattress (LALM - a mattress that helps prevent and treat pressure injuries by circulating air and relieving pressure on the body) was set according to residents` weight or comfort. 2. Failing to ensure Resident 70's and 102's LALM was replaced timely when the LALM was beeping indicating low pressure and the resident's appeared sunk in the bed. Findings: a. During a review of Resident 112’s admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated the facility admitted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were incontinent of urine received appropriate treatment and services to prevent urinary tract infections (UTI, an infection in the bladder/urinary tract) for four of four randomly sampled residents (Resident 36, 1, 5, and 55) by failing to: 1. Ensure the urinal bottle (a container used to collect urine and is made for either male or female anatomy) was labeled with a resident identifier for Residents 36, 1, and 55. 2. Anchor the urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) tubing in the stat lock (a strap-free device which secures a Foley catheter [a hollow tube inserted into the bladder to drain or collect urine] in place, stabilizes the catheter and reduces the likelihood of a sudden pull) of Resident 5. These deficient practices had the potential for cross-contamination (the physical movement or transfer of harmful bacteria from one person, object or place to another) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility: 1. Failed to ensure residents receiving enteral feeding (EF - also known as tube feeding, a method of supplying nutrients directly into the stomach) received appropriate care and services to prevent complications of EF for three (3) of six (6) sampled resident (Residents 71, 89, and 81) reviewed for tube feeding when: 1.1. Resident 71's and 89's water flush bag label did not indicate the residents' name, room number, and administration rate. 1.2. Resident 81's EF bottle was not labeled accurately with the administration rate and matches with the administration rate on the gastrostomy (GT - a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) feeding pump and the water flush bag indicated the resident's name and running rate. These deficient practices had the potential to result in altered nutritional status such as dehydration and malnutrition and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility: 1.Failed to ensure the resident was reassessed for the use of bed rails (SR - also known as side rails, adjustable rigid plastic or metal bars attached to the bed that may be positioned in various locations on the bed; upper or lower, either or both sides), which includes a review of risks including entrapment (when a resident is trapped in the spaces in between or around the bed rails, mattress, or bed frame) for one of four sampled residents (Resident 102) reviewed under bedrails by failing: 1.1 To ensure an entrapment risk assessment was completed on 2/2025 for the use of bilateral half upper SR. 1.2 To ensure an entrapment risk assessment was completed on 11/26/2024, 2/2025, 5/27/2025, and 7/26/2025 for the use of lower SR up for preference or family request. 1.3 To ensure a quarterly restraint assessment was completed for 5/2025 for the use of lower SR. These deficient practices placed the resident at risk for potential accidents such as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-01 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Registered Nurse (RN) 1, RN 2, Licensed Vocational Nurse (LVN) 1, Certified Nursing Assistant (CNA) 1, CNA 2, and CNA 3 had the skills and knowledge to identify and prevent one of one sampled resident (Resident 97) who was an identified as an elopement (the act of leaving a facility unsupervised and without prior authorization) risk, from eloping. This deficient practice resulted in Resident 97 eloping from the facility on 7/25/2025 at 12:14 p.m. Findings:During a review of Resident 97 admission Record (AR), the AR indicated the facility admitted Resident 97 on 4/3/2024 and readmitted the resident on 5/10/2024 with diagnoses included aphasia (a disorder that makes it difficult to speak), dysphagia (difficulty swallowing), history of falling, anxiety (a feeling of unease, worry, or fear), and depression (a mental health condition that makes you feel persistently sad and lose interest in things you usually enjoy). During a review of Resident 97's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors (the observed or identified preparation or administration of medications or biologicals which are not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq, beneath the skin) insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) administration sites for three of three sampled residents (Residents 21, 103, and 8) reviewed for insulin use. The deficient practice had the potential for adverse effect (unwanted, unintended result) of the same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Remove one expired admelog insulin (a medication used to control blood sugar) pen from the medication cart affecting Resident 13 in one of three inspected medication carts (Station 2 Cart.) 2. Remove one expired bottle of latanoprost eye drops (a medication used to treat eye problems) from the cart affecting Resident 85 in one of three inspected medication carts (Station 1 Cart). 3. Label an open salmeterol/fluticasone inhaler (a medication used to treat breathing problems) with an open date affecting Resident 82 in one of three inspected medication carts (Station 1 Cart). 4. Store an unopened glargine insulin (a medication used to control blood sugar) pen in the refrigerator per the manufacturer's requirements affecting Resident 81 in one of three medication carts (Sub-Acute Cart 2). The deficient practices of failing to remove expired medication from the medication carts, label open medication, and store medications per the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1.Food items in the refrigerator were stored without use by date for: -Applesauce -Pineapples -Grape jelly -Vanilla pudding -Cranberry sauce -Fruit cocktail 2.Resident 46's cut raw cactus in a Ziploc bag with no name, received date, use by date stored in a grocery bag with a date of 2/12/2025, was observed in the kitchen refrigerator on 7/29/2025. 3.Biscuit mix and pasta penne in dry storage with no use by date. 4.The following food items were not discarded: -Cinnamon Streusel Topping Mix with use by date of 6/12/2025. -Nilla Wafers with use by date of 7/25/2025. These deficient practices had the potential to result in harmful bacterial growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) in medically compromised residents who received food from the kitchen.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain accurate clinical records in accordance with accepted professional standards and practices by failing to: 1.Ensure Registered Nurse (RN) 7 accurately documented in the change of condition/ situation, background, assessment, recommendation form (COC/SBAR - a communication tool used by healthcare workers when there is a change of condition among the residents) for one of one sampled resident (Resident 2) the physician's reply when Resident 2 had a fall incident on 6/30/2025. 2.Ensure there were no missing documentation in Resident 8's respiratory therapy electronic Medication Administration Record (eMAR) on 6/19/2025 at 9 p.m. and 7/28/2025 at 9 p.m. 3.Ensure Certified Nursing Assistant (CNA) 1 accurately documented how much Resident 97 ate on 7/25/2025 during lunch. 4.Ensure Licensed Vocational Nurse (LVN) 1 did not document Resident 97's blood pressure (BP - the pressure of circulating blood against the walls of blood vessels) on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-01 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the binding arbitration agreement (a resident waives the right to sue the nursing home in court, and instead agrees to have any future disputes handled by a private arbitrator) indicated the resident or anyone else (e.g., resident's representative) were allowed to communicate with federal, state, or local officials such as federal and state surveyors, other federal or state health department employees and representative of the Office of the State Long Term Care Ombudsman for three of three sampled residents (Residents 23, 33, and 51) reviewed for Arbitration Facility Task. This deficient practice had the potential for residents to be unaware of their rights pertaining to Arbitration Agreement. Cross reference F848 Findings: 1.During a review of Resident 23's admission Record, the admission Record indicated the facility admitted the resident on 12/27/2024, with diagnoses including cerebral infarction (occurs as a result of disrupted blood flow to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-01 · tag F0848 — pattern
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the binding arbitration agreement (a resident waives the right to sue the nursing home in court, and instead agrees to have any future disputes handled by a private arbitrator) indicated the selection of a neutral arbitrator agreed upon by both parties; and the selection of a venue that is convenient to both parties for three of three sampled residents (Residents 23, 33, and 51) reviewed for Arbitration Facility Task. This deficient practice had the potential for residents to be unaware of their rights pertaining to Arbitration Agreement. Cross reference F847 Findings: 1.During a review of Resident 23's admission Record, the admission Record indicated the facility admitted the resident on 12/27/2024, with diagnoses including cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), depression (a low mood or loss of pleasure or interest in activities for long periods of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement appropriate infection control practices by failing to: 1. Ensure cleanliness of one of two shower rooms (Station 1) was maintained. 2. Ensure the door seal gaskets of two of three dryer tumblers (dryer 1 and dryer 2) were not torn and not covered with tape. 3. Ensure Licensed Vocational Nurse (LVN) 2 implemented Contact Precautions (an infection control measure aimed to prevent spread of infection by direct or indirect contact by the use of personal protective equipment [PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments]) for one of seven sampled residents (Resident 26) reviewed under the Infection Control task area. 4. Ensure the trash container in the bathroom was clean and free from brown dirt and stains with a yellow substance on the lid for two of seven sampled residents (Resident 1 and 36) reviewed under the Environment task area. 5. Ensure LVN 3 donned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to honor the resident's right to be informed in advance by the physician or other practitioner or professional, of the risks and benefits of proposed care, treatment and treatment alternative or options for two of five sampled residents (Residents 100 and 112) reviewed for unnecessary medications by failing to ensure: 1. Resident 1's Depakote (it helps manage manic or mixed episodes [periods of high energy, irritability, or both] in adults with bipolar disorder) indicated the correct preparation/form on the consent form. This deficient practice violated the residents' right to make an informed decision regarding the use of psychoactive medications (substances that, when taken in or administered into one's system, affect mental processes, e.g. perception, consciousness, cognition or mood and emotions). 2. Resident 112's trazodone (a medication used to treat mental illness) and citalopram (a medication used to treat mental illness) had an informed consent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0574 — isolated
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the residents were informed of their right to file a complaint with the State Survey Agency and certification agency (a health and safety inspector for places that provide healthcare, like hospitals and nursing homes) and that the State Survey Agency name, address and telephone number was visible and readable for four of five sampled residents (Resident 21, 23, 51, and 90) reviewed under the Resident Council task. This deficient practice had the potential to deprive the residents of assistance from resident advocacy groups should unresolved issues arise in the facility. Findings: During a concurrent observation and interview during a Resident Council meeting on 7/30/2025 at 2:12 p.m. inside the resident activity room, observed there was no State Survey Agency contact information posted. Four of five residents (Resident 21, 23, 51, and 90) who attended the Resident Council meeting stated they did not know where the contact information for the State Survey Agency was posted and that they were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe and sanitary homelike environment for two of seven sampled residents (Resident 1 and 36) reviewed under the Environment task area by failing to ensure the trashcan lid in the bathroom was clean and did not have brown stains and a yellow substance on the lid. This deficient practice had the potential to negatively affect the residents' physical and psychosocial wellbeing and make the residents feel uncomfortable in their living space. Cross Reference F880 Findings:a. During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted the resident on 5/12/2022 and most recently admitted the resident on 2/15/2025 with diagnoses that included acute and chronic respiratory failure (a serious condition that occurs suddenly when the lungs cannot get enough oxygen), tracheostomy (opening surgically created through the front of the neck and into the trachea [windpipe]), dependence on respiratory ventilator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report incidents of elopements (the act of leaving a facility unsupervised and without prior authorization) in a timely manner per the facility's policy and procedure (P&P) for one of one sampled resident (Resident 97) when: 1.Resident 97 eloped on 1/29/2025 at 9 p.m. 2.Resident 97 eloped on 7/25/2025 at 5 p.m. This deficient practice resulted in a delay in an investigation by the State Agency (SA) and had the potential to negatively affect the safety of residents in the facility. Cross reference F689 Findings: During a review of Resident 97's admission Record (AR), the AR indicated the facility originally admitted Resident 97 on 4/3/2024 and readmitted the resident on 5/10/2024 with diagnoses including aphasia (difficulty speaking), dysphagia (difficulty swallowing), history of falling, anxiety (a feeling of unease, worry, or fear), and depression (a mental health condition that makes you feel persistently sad and lose interest in things you usually enjoy). During a review of Resident 97's Minimum Data Set (MDS - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the comprehensive care plan is reviewed and revised by an interdisciplinary team for two of three sampled residents (Residents 5 and 103) reviewed for physical restraint (the use of a manual hold to restrict freedom of movement of all or part of a person's body, or to restrict normal access to the person's body, and that is used as a behavioral restraint) use by failing to update the care plan on the use of tab alarm (is a device designed to alert caregivers when a patient or resident is attempting to get out of bed or a chair, potentially preventing falls). The deficient practice had the potential for delay of necessary care and services to residents. Findings:1.During a review of Resident 5's admission Record, the admission Record indicated the facility admitted the resident on 12/31/2024, and readmitted the resident on 3/27/2025, with diagnoses including difficulty in walking, muscle weakness, and disorders of bone density (is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the necessary care and services to maintain or improve a resident's ability to carry out the activities of daily living (ADLs, activities such as bathing, dressing and toileting a person performs daily) was provided for one of ten sampled residents (Resident 59) observed during dining observation task by failing to provide feeding assistance to the resident during lunch time on 7/29/2025. The deficient practice had the potential for the resident's inadequate intake and possible weight loss and contributed to feeling of helplessness of the resident. Findings: During a review of Resident 59's admission Record, the admission Record indicated the facility admitted the resident on 11/29/2023, and readmitted the resident on 5/27/2025, with diagnoses including Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), dysphagia (difficulty swallowing), and need for assistance with personal care. During a review of Resident 59's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents maintained acceptable parameters of hydration status (amount of water intake needed for the body to function) for one of one sampled resident (Resident 25) reviewed during the Hydration care area by failing to ensure the resident was offered sufficient fluid intake per the prescribed physician's orders to provide an adult handicap non-spill cup (adaptive drinking cup designed to assist adults with various physical limitations in drinking independently and safely) within reach of the resident. This deficient practice had the potential to result in dehydration (a condition that occurs when the body uses or loses more fluid than it takes in) placing residents at risk for electrolyte imbalances, organ failure and death. Findings: During a review of Resident 25's admission Record (AR), the AR indicated the facility admitted the resident on 9/13/2021 and most recently readmitted the resident on 2/15/2025 with diagnoses that included diabetes mellitus (DM-a disorder characterized by difficulty in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure respiratory care provided to residents was consistent with professional standards of practice for one of one sampled resident (Resident 50) reviewed for respiratory care by failing to ensure Resident 50's oxygen via nasal cannula (NC - a simple, two-pronged device that delivers extra oxygen to the nose) was not touching the floor. The deficient practice had the potential for residents to develop complications such as shortness of breath and desaturation (low levels of oxygen in the blood) and respiratory infections. Findings: During a review of Resident 50's admission Record, the admission Record indicated the facility admitted the resident on 10/5/2024, and readmitted the resident on 4/30/2025, with diagnoses including sepsis (a life-threatening blood infection), pneumonitis (inflammation of the lungs), and chronic obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing). During a review of Resident 50's History and Physical (H&P), dated 4/30/2025, the H&P indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for: 1. One of three inspected medications carts (Sub-Acute Cart 2) by failing to accurately account for one dose of oxycodone (a controlled medication used to treat pain) 10 milligrams (mg - a unit of measure for mass) affecting Resident 27. This deficient practice increased the risk of diversion (any use other than that intended by the prescriber) of controlled mediations (medications with a high risk for diversion) and the risk that Resident 27 could have received too much or too little medication due to lack of documentation possibly resulting in serious health complications requiring hospitalization. 2. One of one sampled resident (Resident 97) by failing to ensure Licensed Vocational Nurse (LVN) 1 administered medications according to physicians' orders. This deficient practice had the potential to negatively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) received quality of care in accordance with professional standards of practice to meet Resident 1's physical, mental, and/or psychosocial needs (consists of the emotional and social requirements that individuals have to feel safe, supported, and function effectively in their environment), when Registered Nurse (RN 1) stated Licensed Vocational Nurse (LVN 1) did not timely report Resident 1's fever which was a change in condition. This failure resulted in a delay in providing care and services to Resident 1, which may have led to further physical decline of Resident 1 prior to the arrival of emergency personnel. Findings: During a review of Resident 1's admission Record, dated 7/9/2025, the admission Record indicated Resident 1's diagnoses include chronic respiratory failure (a long-term condition in which the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body), sepsis (a serious condition in which the body responds improperly to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-16 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents receiving enteral feeding (EF-also known as tube feeding, a method of supplying nutrients directly into the stomach) received appropriate care and services to prevent complications of enteral feeding for one of three sampled residents (Resident 3) by failing to secure and cover the feeding tube tip with a cap when the feeding tube was disconnected from Resident 3. This failure had the potential to result in gastrointestinal (GI-relating to stomach and intestines) infection to Resident 3. Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted on [DATE], and readmitted on [DATE], with diagnoses of gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), dysphagia (difficulty swallowing), tracheostomy (a surgical opening in the neck fitted with a device to allow…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the infection prevention policy by failing to prevent the presence of mice (small rodents) inside the facility's residential rooms occupied by four of eleven sampled residents (Residents 1, 2, 3, and 4). This deficient practice increased the risks in creating an unsafe and unsanitary living conditions for the residents, staff, and visitors. Cross reference F921 and F925 Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 11/6/2024 with diagnoses including essential (primary) hypertension (high blood pressure), need for assistance with personal care, and anxiety disorder (a condition that causes excessive fear, worry, and feelings of dread or uneasiness that persist over time and can interfere with daily life). During a review of Resident 1's History and Physical, dated 11/7/2024, the History and Physical indicated the resident had the capacity to understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-19 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a safe, sanitary, and comfortable homelike environment by failing to prevent the presence of mice (small rodents) inside the facility's residential rooms which were occupied by four of eleven sampled residents (Residents 1, 2, 3, and 4). This deficient practice increased the risks in creating an uncomfortable and unsanitary living conditions for the residents, staff, and visitors. Cross reference F880 & F925 Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 11/6/2024 with diagnoses including essential (primary) hypertension (high blood pressure), need for assistance with personal care, and anxiety disorder (a condition that causes excessive fear, worry, and feelings of dread or uneasiness that persist over time and can interfere with daily life). During a review of Resident 1's History and Physical, dated 11/7/2024, the History and Physical indicated the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-19 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement an effective pest control program by failing to prevent presence of mice (small rodents) inside the facility's residential rooms occupied by four of eleven sampled residents (Residents 1, 2, 3, and 4). This deficient practice increased the risks in creating an unsafe and unsanitary living conditions for the residents, staff, and visitors. Cross reference F880 and F921 Findings During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 11/6/2024 with diagnoses including essential (primary) hypertension (high blood pressure), need for assistance with personal care, and anxiety disorder (a condition that causes excessive fear, worry, and feelings of dread or uneasiness that persist over time and can interfere with daily life). During a review of Resident 1's History and Physical, dated 11/7/2024, the History and Physical indicated the resident had the capacity to understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review: 1. The facility failed to ensure that the pad call light (a device with sensitive touch surface ideal for patients who may have difficulty using standard call cord to signal need for assistance from a professional staff) was within reach for three out of five sampled residents (Residents 3. 40, and 89) observed during random observations. 2. The facility failed to ensure the call light (an alerting device for nurses or other nursing personnel to assist a resident when in need) was within reach for one of eleven residents (Resident 19) investigated during review of the environment task. This deficient practice had the potential to result in the delay of care and services and possible injury to residents when they are unable to ask assistance from facility staff. Findings: 1. a. During a review of Resident 3's admission Record, the admission Record indicated the facility admitted the resident on 1/26/2016 and readmitted the resident on 9/22/2023 with diagnoses including but not limited to chronic respiratory failure (a long-term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a homelike environment by failing to: 1. Ensure the residents bathroom flooring under the shower chair was in good repair for one of five sampled residents (Resident 42) investigated during review of accidents care area. 2. Place a flat sheet on the mattress while the resident was lying in bed for one of three sampled residents (Resident 62) investigated during review of pressure ulcer (also called pressure injuries and decubitus ulcers - injuries to skin and underlying tissue resulting from prolonged pressure on the skin) care area and one of one sampled residents (Resident 80) investigated during review of general care area. 3. Maintain the cleanliness of resident desk fans for one of four randomly observed residents (Resident 68). These deficient practices had the potential to negatively affect the resident's psychosocial wellbeing and make the residents feel uncomfortable in their living space. Cross reference to F686 nad…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 46's admission Record, the record indicated the facility admitted the resident on 10/3/2020, and readmitted the resident on 4/23/2024, with diagnoses including quadriplegia (a condition where all four limbs experience paralysis), seizures (a sudden, uncontrolled burst of electrical activity in the brain that can cause changes in behavior, movement, and awareness), and traumatic brain injury (a form of acquired brain injury, occurs when a sudden trauma causes damage to the brain). During a review of Resident 46's History and Physical (H&P), dated 4/23/2024, the H&P indicated the resident was incapacitated and had muscle weakness with limited movement, and required visit for safety. During a review of Resident 46's MDS, dated [DATE], the MDS indicated the resident was dependent on mobility and activities of daily living (ADLs, the basic tasks people perform to care for themselves and stay healthy). During a review of Resident 46's Order Summary Report, dated 4/23/2024, the report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care in accordance with professional standards for: 1. Four of ten sampled residents (Resident 24, 43, 61 and 85) investigated under insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) care area by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous ([SQ] -beneath the skin) insulin administration sites. 2. For one of one sampled resident (Resident 60) investigated during review of anticoagulant use by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous ([SQ] -beneath the skin) anticoagulant injection sites. This deficient practice increased the risk that Residents 24, 43, 61, 60 and 85 could experience adverse effects (unwanted, unintended result) from same site subcutaneous administration of insulin and enoxaparin such as bruising, lipodystrophy (abnormal distribution of fat) and cutaneous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the resident's environment was free of accident hazards for seven (7) out of seven (7) sampled residents (Residents 89, 25, 446, 60, 11, 19, and 42) by failing to ensure: 1. Resident 89's sensor pad alarm (a device that triggers an audible alarm when a patient attempts to rise off the pad) in bed was properly functioning. 2. Residents 25, 446, and 60's beds were placed on the lowest position when not providing activities of daily living (ADL - basic tasks that must be accomplished every day for an individual to thrive) care. These deficient practices placed the residents at risk for falls resulting in injuries, and even death. 3. Resident 11's oxygen concentrator (a medical device that separates nitrogen from the air so that 95% of pure oxygen can be breathed in) and enteral feeding (EF - a type of liquid nutrition delivered through a flexible tube that goes in through the nose or directly into the stomach) pole were not placed on top of the fall mat (safety features that are placed on the floor along…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the staff providing care and services to the resident who has a feeding tube (are soft plastic tubes through which liquid nutrition travels through the gastrointestinal tract [the series of organs that food and liquids pass through as they are digested, absorbed, and leave the body as feces]) are aware of, competent in, and utilize facility protocols regarding feeding tube nutrition and care for three of six sampled residents (Residents 84, 28, 33, 35 and 60) investigated during review of tube feeding by failing to: 1. Label Residents 84 and 60's water flush bag (a bag for holding water) with the resident's name, the infusion rate of water flush, and the start and date time. 2. Label Resident 28's EF bottle with the start date and time 3. Label Resident's 33 and 35's EF bottles and water flush bags with the infusion rate ordered by the physician. These deficient practices had the potential to result in altered nutritional status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0694 — pattern
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to administer parenteral fluids (the intravenous administration of medication) consistent with professional standards of practice: 1. For one (1) out of two (2) sampled residents (Resident 445) during random observation of residents with intravenous (IV) catheter (a thin, flexible tube that is inserted into a vein to draw blood and give treatments including IV fluids, drugs, or blood transfusions) by: a. Failing to ensure the IV fluid infusing on the left upper arm (LUA) midline (ML - a long, thin, flexible tube that is inserted into a large vein in the upper arm) was free from signs and symptoms of infiltration (a condition that occurs when the IV fluid or medication accidentally leaks into the surrounding tissues outside the intended vein). b. Failing to document the dressing changes for the right upper arm (RUA) peripherally inserted central catheter (PICC - a thin, flexible tube that is inserted into a vein in the upper arm and guided into a large vein above the right side of the heart) line and LUA ML in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess the medical need, evaluate the risks of entrapment (a state in which a person is trapped by the bed rail [also known as side rails, a type of safety device that can be attached to a bed frame to help prevent falls and provide support for getting in and out of bed] in a position that they cannot move from), obtain an informed consent, and/or follow the physician's order for the use of bed rails and/or placement of pillows underneath the mattress for one of three sampled residents (Resident 46) investigated during review of bed rails and for two of five sampled residents (Resident 37 and 73) investigated during review of physical restraints (any manual method, physical or mechanical device, equipment, or material that is attached or adjacent to the resident's body, cannot be removed easily by the resident, and restricts the resident's freedom of movement or normal access to his/her body). These deficient practices placed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-06 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the consultant pharmacist's (CP) recommendation for July 2024 Medication Regimen Review (MRR) (a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication) was carried out as per standard of care for one of five sampled residents (Resident 24) reviewed for unnecessary medications. The deficient practice increased the risk of receiving medication that was not optimal for Resident 24's medical condition, that would not maintain the resident's highest level of physical, mental, and psychosocial well-being and/or increase the risk of adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have) from the medication therapy. Cross reference F758 Findings: During a review of Resident 24's admission Record (a document containing demographic and diagnostic information,) dated 9/4/24, the admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents' drug regimen was free from unnecessary drugs (any drug in excess) for one of five sampled residents (Resident 24) reviewed for unnecessary medication. Resident 24's duplicate medication orders for the same indication remained as active drugs on the Medication Administration Record ([MAR]- a record of medications administered to a resident) and were administered since 5/25/2024. This deficient practice had the potential to cause Residents 24 to receive suboptimal (less than the highest standard or quality) care and increase the risk of adverse consequences (unwanted, uncomfortable, or dangerous effects that a drug may have) and health complications. Findings: During a review of Resident 24's Medication Administration Record ([MAR] - a record of mediations administered to residents,) for September 2024, indicated that the resident was prescribed and had an active order for: 1. Claritin (a medication used for pruritis [itching]) 10 milligrams ([mg] - a unit of measure of mass) to give 1 tablet orally twice a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-06 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (1) of five (5) sampled residents (Resident 24) drug regimen was free from the use of unnecessary (any medication in excessive dose, excessive duration, without adequate monitoring) psychotropic (any medication capable of affecting the mind, emotions, and behavior) medications in accordance with the facility policy and procedure by failing to: 1. Indicate a specific duration for the use of Pro Re Nata ([PRN]- as needed) lorazepam (a psychotropic medication used to treat anxiety, also known as anxiolytic) order. 2. Provide a detailed clinical rationale for continuing Escitalopram (generic name for Lexapro [a psychotropic (any medication capable of affecting the mind, emotions, and behavior) medication used to treat depression]) as originally prescribed on 3/10/2023. These deficient practices increased the risk that Residents 24 may have experienced adverse effects (unwanted or dangerous medication side effects) of psychotropic medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than 5 percent (%) due to 2 errors observed out of 31 total opportunities (error rate of 6.45%). The medication errors were as follows: 1. Resident 67 received a dose ascorbic acid (a medication used to improve the immune system) that was not ordered by Resident 67's physician. 2. Resident 74 did not receive multivitamin (a medication used as a dietary supplement to provide essential vitamins, minerals, and other nutritional elements) with iron (a supplement used to treat iron deficiency [having low amounts of iron in the blood] and anemia [a condition with lower-than-normal number of red blood cells]) as ordered by Resident 74's physicians. These failures had the potential to result in Residents 67 to experience medication adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) and the potential to result in Resident 67's and 74's health and well-being to be negatively impacted. Cross reference F760 Findings: During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) by failing to: 1. Rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous ([SQ] -beneath the skin) insulin [a medication used to regular blood sugar levels] and enoxaparin (a blood thinner) administration sites for five of ten sampled residents (Resident 24, 43, 60, 61 and 85) investigated under insulin and enoxaparin. 2. Have six licensed vocational nurses (LVNs) not administer expired insulin to one of five sampled residents (Resident 85) investigated for insulin. 3. Administer Metoprolol Succinate (medication dosed once a day to treat high blood pressure) Extended Release ([ER] - a medication formulation that is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to remove and discard from use one expired insulin (medication used to regulate blood sugar levels) Humulin R (short-acting insulin) vial for Resident 85, in accordance with manufacturer's requirements in one of three inspected medication carts (Medication Cart 2.) This practice increased the risk that Residents 85 could have received medication that had become ineffective or toxic due to improper storage or labeling, possibly leading to health complications resulting in hospitalization or death. Cross reference F760 Findings: During an observation on [DATE] at 2:04 PM, in Medication Cart 2, in the presence of Licensed Vocational Nurse (LVN) 5, the following medication was found either stored in a manner contrary to their respective manufacturer's requirements, expired and not discarded, or stored and labeled contrary to facility policies: 1. One open insulin Humulin R vial for Resident 85 was found stored at room temperature with a label…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-06 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow the menu and did not meet nutritional needs of 2 of 3 residents (Resident 29 and Resident 39) on Renal diet (diets that are restricting food high in salt, potassium, and phosphorus due to kidney disease) by not using the correct scoop or utensil to ensure accurate portion sizes. This deficient practice had the potential to cause increased in potassium (an essential mineral the body needs to function properly), sodium (an element found in salt), phosphorus (a mineral that naturally occurs in many foods that play roles in the body) intake and decrease food intake resulting to weight loss. Findings: During a review of Resident 29's admission Record, the admission record indicated the facility initially admitted Resident 29 on 11/23/2021 then readmitted on [DATE] with diagnoses including, but not limited to, end stage renal disease (final, permanent stage, when kidneys could no longer function on its own), dependence on renal dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: a. Refrigerators one (1) and refrigerator two's (2) vent and fan had dust build up. b. Walk-in refrigerator and walk-on freezer's shelves were not smooth, cracked and had amber discoloration. c. Staff were wearing watches, gold bracelet and three (3) rings. d. Ice machine room floor was dusty. e. One (1) of four (4) shelves was not six (6) inches ([in.], unit of measurement) or more from the floor. These failures had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (transfer of bacteria from one object to another) in 65 of 100 medically compromised residents who received food and ice from the kitchen. Findings: a. During an observation of Refrigerator 2 on 9/3/2024 at 8:07 a.m., the refrigerator fan had dust. During a concurrent observation of Refrigerator 2 and interview with Dietary Supervisor (DS) on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-06 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to have a policy regarding the use and storage of food brought to residents by family and other visitors to ensure safe and sanitary storage, handling, and consumption when the policy did not include the facility's responsibility for storing food brought in by family and other visitors for more than one meal and there was no designated refrigerator for resident's outside food sources. This deficient practice had the potential to cause a decrease food intake resulting to unintentional (without trying) weight loss, frustrations, and psychosocial harm to 65 of 100 facility residents. Findings: A review of the facility's Policies and Procedures (P&P) untitled dated 7/23/2024, the P&P indicated Policy: Food from the outside sources is discouraged due to concerns with food safety and infection control and maintaining control of therapeutic diet orders. PROCEDURE: 1. While it is preferred the families and/or friends do not bring foods or beverages into the facility, it is within the resident's rights to eat outside…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-06 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly by not maintaining the trash area free from trash, soiled gloves and plastic cups on the floor and other dirt debris. This deficient practice had a potential to attract birds, flies, insects, pest and possibly spread infection to 65 of 100 facility residents. Findings: During a concurrent observation of the dumpster (a large trash metal container designed to be emptied into a truck) area outside of the facility and interview with Dietary Supervisor (DS) on 9/3/2024 at 2:01 a.m., the DS stated there were cups and gloves on the ground around the dumpster area. The DS stated it was not okay to have trash around the dumpster area due to infection control. The DS stated maintenance staff is the one cleaning and maintaining the surroundings of the dumpster. During an interview with Maintenance Supervisor (MS) on 9/4/2024 at 10:18 p.m., the MS stated the Housekeeping Supervisor (HS) was the one in charge of maintaining the dumpster area's cleanliness. During an interview with HS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. During a review of Resident 43's admission Record, the record indicated the facility admitted the resident on 7/31/2020, and readmitted the resident on 4/5/2024, with diagnoses including chronic respiratory failure (a long-term condition that prevents the body from exchanging oxygen and carbon dioxide properly), tracheostomy, and gastrostomy (a surgical procedure used to insert a tube, often referred to as a g-tube, through the abdomen and into the stomach). During a review of Resident 43's H&P, dated 4/5/2024, the H&P indicated the resident was bedbound with limited function. During a review of Resident 43's MDS, dated [DATE], the MDS indicated the resident had the ability to make self-understood and understand others and was totally dependent on personal hygiene. The MDS also indicated the resident was incontinent of urine. During a review of Resident 43's Order Summary Report, dated 7/31/2024, the report indicated the resident had an order for contact precautions (used for infections, diseases, or germs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were treated with respect and dignity in a manner that promotes maintenance or enhancement of his or her quality of life by failing to ensure Restorative Nurse Aide 1 (RNA 1) did not provide feeding assistance simultaneously to two residents for two of ten residents (Resident 6 and 49) observed during the dining task. This deficient practice had the potential to result in a decrease in psychosocial well-being for Residents 6 and 49. Findings: a. During a review of Resident 6's admission Record, the admission Record indicated the facility admitted the resident on 9/13/2021 with diagnoses that included dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), signs and symptoms concerning food and fluid intake, and muscle weakness. During a review of Resident 6's Minimum Data Set (MDS - an assessment and care screening tool) dated 6/24/2024, the MDS indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote the resident rights to examine the results of the state inspection results (a survey to determine compliance with state and federal regulations) of the facility by failing to post survey results in a place that is prominent and accessible (a place where individuals wishing to examine survey results do not have to ask to see them) to residents, family members, and legal representatives of residents. This deficient practice had the potential for residents' and their representative not having access to examine the most recent survey results. Findings: During a review of Resident 13's admission Record, the admission Record indicated Resident 13 was admitted to the facility on [DATE] with diagnoses including, but not limited to, difficulty walking and generalized muscle weakness. During a review of Resident 13's Minimum Data Set (MDS - a standardized assessment and care screening too), dated 8/5/2024, the MDS indicated Resident 13 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents receive an accurate assessment for one of five sampled residents (Resident 37) investigated under the physical restraints (any manual method, physical or mechanical device, equipment, or material that is attached or adjacent to the resident's body, cannot be removed easily by the resident, and restricts the resident's freedom of movement or normal access to his/her body) care area when Resident 37's Minimum Data Set (MDS, a standardized assessment and care screening tool) did not indicate the use of bed rails (also known as side rails [SR], adjustable metal or rigid plastic bars that attach to the bed and are available in a variety of types, shapes, and sizes ranging from full to one-half, one-quarter, or one-eighth lengths and may be positioned in various locations on the bed; upper or lower, either or both sides) or other forms of restraints were in use. This deficient practice had the potential to result in a delay of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents who had a Preadmission Screening and Resident Review (PASARR, a federal requirement to help ensure all residents to a nursing facility are evaluated for serious mental disorder [clinically significant disturbance in an individual's cognition, emotional regulation, or behavior] and receive the services they need) Level I pre-screen that was negative and were later identified with a serious mental disorder were referred for a Level II evaluation (provides a determination of an individual's mental health needs) for one of one sampled residents (Residents 52) reviewed under the PASSAR care area and one randomly reviewed resident (Resident 42). This deficient practice had the potential to result in residents not receiving services specified by the State that exceed the services ordinarily provided by the nursing facility that may include hiring additional staff or contractors such as qualified mental health/intellectual disability…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 63's admission Record, the admission Record indicated the facility admitted the resident on 9/13/2022 and readmitted in the facility on 9/20/2022 with diagnoses including but not limited to chronic respiratory failure (a long term condition in which the lungs have a hard time loading the blood with oxygen and can leave a patient with low oxygen), tracheostomy (a surgical procedure to create an opening through the neck into the trachea [windpipe] to facilitate breathing), and generalized muscle weakness. During a review of Resident 63's H&P, dated 4/1/2024, the H&P indicated the resident did not have the capacity to understand and make decisions. During a review of Resident 63's MDS, dated [DATE], the MDS indicated the resident had severely impaired cognition (mental action or process of acquiring knowledge and understanding) and required total assistance from staff with all activities of daily living (ADLs - basic tasks that must be accomplished every day for an individual to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure a resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene to one of one sampled resident (Resident 60) investigated during review of activities of daily living by failing to provide Resident 60 showers every Wednesdays and Saturdays as scheduled. This deficient practice had the potential to negatively impact Resident 60's quality of life and self-esteem due to lack of personal hygiene. Findings: During a review of Resident 60's admission Record, the record indicated the facility admitted the resident on 8/8/2024, with diagnoses including dependence on respirator (unable to wean off a ventilator [a machine that helps a person breathe] and breathe independently), need for assistance with personal care, and muscle weakness. During a review of Resident 60's History and Physical (H&P), dated 8/8/2024, the H&P indicated the resident did not have the capacity to make decisions. During a review of Resident 60's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents with pressure ulcers (also called pressure injuries and decubitus ulcers - injuries to skin and underlying tissue resulting from prolonged pressure on the skin) received treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for one of three sampled residents (Resident 62) investigated under the pressure ulcer care area when Resident 62's low air loss mattress (LALM - mattress designed to distribute the resident's body weight over a broad surface area and help prevent skin breakdown) did not have a flat sheet placed over it. This deficient practice had the potential for the resident to develop additional skin issues. Cross-reference F584. Findings: During a review of Resident 62's admission Record, the admission Record indicated the facility originally admitted Resident 62 on 6/18/2024 with diagnoses including, but not limited to, malignant neoplasm (also known as cancer, a disease in which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer and educate about the risks and benefits of the 2023/2024 influenza vaccine (medication used to prevent a highly contagious respiratory illness, which spreads easily through the air or when people touch contaminated surfaces) for one of five sampled residents (Resident 16) reviewed during the Infection Control task. This deficient practice had the potential to result in increased risk for residents to develop complications from influenza. Findings: During a review of Resident 16's admission Record, the admission Record indicated the facility admitted the resident on 3/18/2023 with diagnoses that included Alzheimer's disease (a type of dementia [a general term for loss of memory, language, problem-solving and other thinking abilities that interfere with daily life), gastrostomy (GT or g-tube, a tube that is inserted into the stomach), and schizoaffective disorder (a mental health condition with symptoms of schizophrenia [delusions, hallucinations,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide education about the risks and benefits of, obtain consent or refusal for , and administer the 2023/2024 coronavirus disease 2019 vaccine (medication used to prevent complications from COVID-19 [a highly contagious viral infection that can trigger respiratory tract infection]) for three of five sampled residents (Resident 16, 43, and 46) reviewed during the Infection Control task. This deficient practice had the potential to result in increased risk for residents to develop complications from COVID-19 including acute respiratory failure (a serious condition that occurs suddenly when the lungs cannot get enough oxygen). Findings: a. During a review of Resident 16's admission Record, the admission Record indicated the facility admitted the resident on 3/18/2023 with diagnoses that included Alzheimer's disease (a type of dementia [a general term for loss of memory, language, problem-solving and other thinking abilities that interfere with daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents were provided a functioning call light system (device used to summon facility staff) for one of 11 sampled residents (Resident 70) when Resident 70's call light did not activate alert light outside Resident 70's doorway after the resident activated the call light. This deficient had the potential for Resident 70 to be unable to summon staff and cause a delay in provision of care. Findings: During a review of Resident 70's admission Record, the admission Record indicated the facility originally admitted Resident 70 on 8/30/2023 and readmitted the resident on 6/8/2024 with diagnoses including difficulty in walking and generalized muscle weakness. During a review of Resident 70's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 6/15/2024, the MDS indicated Resident 70 was able to understand and make decisions, was independent with eating, and required maximal assistance or is dependent on staff for activities of daily living including, toileting, hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 4) was provided dignity when Resident 4 ' s gown was down to her waist, exposing the resident's breasts to other residents and staff. This deficient practice had the potential for residents having decreased feelings of self-worth. Findings: During a review of Resident 4 ' s admission Record, it indicated the facility admitted Resident 4 on 12/29/2023 with diagnoses that included metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood that can lead to personality changes), unspecified (unconfirmed) dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities) and tinea unguium (fungal infection of the nails). During a review of Resident 4 ' s History and Physical (H&P), dated 2/16/2024, the H&P indicated Resident 4 was able to make decisions for activities of daily living. During a review of Resident 4 ' s Minimum Data Set (MDS -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide daily shower as per physician ' s order for one of three sampled residents (Resident 4). This deficient practice had the potential to negatively impact Resident 4 ' s quality of life from lack of personal hygiene. Findings: During a review of Resident 4 ' s admission Record, it indicated the facility admitted Resident 4 on 12/29/2023 with diagnoses that included metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood that can lead to personality changes), unspecified (unconfirmed) dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities) and tinea unguium (fungal infection of the nails). During a review of Resident 4 ' s History and Physical (H&P), dated 2/16/2024, the H&P indicated Resident 4 was able to make decisions for activities of daily living. During a review of Resident 4 ' s Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 7/7/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-27 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the appropriate treatment and services to prevent complications of enteral (within the digestive system) feeding for one of three sampled residents (Resident 1) by: 1. Failing to keep Resident 1 ' s gastrostomy tube (G-tube, also called as gastric tube, a tube inserted through the abdomen that delivers nutrition directly to the stomach) clean and in good condition. 2. Failing to clean and change resident ' s G-tube stoma (opening in the skin of the abdomen where a feeding tube is inserted into the stomach) dressing as ordered by the physician. These deficient practices had the potential to result in Resident 1 ' s G-tube to harbor bacteria and cause infection. Findings: During a review of Resident 1 ' s admission Record, it indicated the facility admitted the resident 4/15/2022 with diagnoses including gastrostomy, epilepsy (a condition that affects the brain and causes frequent seizures [sudden, uncontrolled body movements and changes in behavior that occurs because of abnormal electrical activity in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 4) who had obstructive sleep apnea (a blockage in your airway keeps air from moving through your windpipe while you're asleep) had a physician ' s order to continue using Resident 4's continuous positive airway pressure (CPAP- a machine that uses mild air pressure to keep breathing airways open while you sleep) machine. This deficient practice can negatively impact the resident's health and well-being. Findings: During a review of Resident 4 ' s admission Record, it indicated the facility admitted Resident 4 on 12/29/2023 with diagnoses that included metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood that can lead to personality changes), unspecified (unconfirmed) dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities) and obstructive sleep apnea ( a blockage in your airway keeps air from moving through your windpipe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-27 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 4) who had negative skin scraping for scabies (a parasitic infestation caused by tiny mites that burrow into the skin and lay eggs, causing intense itching and a rash) was not given Elimite cream (medication used to treat scabies). This deficient practice had the potential to result in Resident 4 receiving unnecessary medications. Findings: During a review of Resident 4 ' s admission Record, it indicated the facility admitted Resident 4 on 12/29/2023 with diagnoses that included metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood that can lead to personality changes), unspecified (unconfirmed) dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities) and tinea unguium (fungal infection of the nails). During a review of Resident 4 ' s History and Physical (H&P), dated 2/16/2024, the H&P indicated Resident 4 was able to make decisions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain accurate and complete medical records for one of three sampled residents (Resident 4) by failing to document the clarification of Elimite Cream order with Physician Assistant (PA) on 8/8/2024. This deficient practice had the potential to cause confusion in Resident 4's care and can result in Resident 4's medical record containing inaccurate and incomplete documentation. Findings: During a review of Resident 4 ' s admission Record, it indicated the facility admitted Resident 4 on 12/29/2023 with diagnoses that included metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood that can lead to personality changes), unspecified (unconfirmed) dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities) and tinea unguium (fungal infection of the nails). During a review of Resident 4 ' s History and Physical (H&P), dated 2/16/2024, the H&P indicated Resident 4 was able to make decisions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement infection control measures for one of three sampled residents (Resident 4) who was placed on enhanced barrier precaution (EBP-expand the use of personal protective equipment and refers to the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of multidrug resistant organisms [MDRO- are germs that are difficult to treat because they are resistant to many antibiotics) by: 1. Failing to ensure Registered Nurse 1 (RN 1) wore a facemask properly while talking to Resident 4. 2. Failing to ensure RN 1 wore a protective gown before changing Resident 4 ' s oxygen tubing and removing Resident 4's hospital gown. These deficient practices had the potential for cross contamination (unintentional transfer of bacteria/germs or other contaminant from one surface to another) of infection among residents and staff. Findings: During a review of Resident 4 ' s admission Record, it indicated the facility admitted Resident 4 on 12/29/2023 with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-06 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a notice of bed-hold (when a nursing home holds a bed when the residents go to the hospital) policy and return form for one of three sampled residents (Resident 1). This deficient practice had a potential to result in the resident's responsible party being unaware of the bed hold policy. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 6/3/2015 and readmitted on [DATE], with diagnoses of chronic respiratory failure (a long-term condition that makes it difficult for the body to exchange oxygen and carbon dioxide) with hypoxia (happens when you don't have enough oxygen in your blood). A review of the Order Summary Report, dated 7/13/2024, indicated an order to transfer Resident 1 to the hospital for further evaluation due to an increased need for supplemental oxygen with bed hold for 7 days. A review of Resident 1's, Situation, Background, Assessment, and Recommendation (SBAR, is a verbal or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-26 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide a safe, functional, and comfortable environment for one of four sampled residents (Resident 1). During an onsite investigation on 7/26/2024, observed hallways with wheelchairs and linen cart pushed up against both walls. This deficient practice had the potential to place residents at a risk for injury from accidents. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 4/3/2024 and readmitted the resident on 5/13/2024 with diagnoses including difficulty in walking, muscle weakness (generalized), and acquired absence of right leg below knee. A review of Resident 1 ' s care plan for Resident 1 ' s self-care deficits: requiring moderate to maximum assistance related to joint limitation, medical restriction, muscular weakness, poor balance, unsteady gait, and weakness, developed on 5/24/2024, included an intervention to assist Resident 1 with activities of daily living (ADLs) as needed, and to provide a safe environment. A review of Resident 1 ' s Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow infection control procedures for one of three sampled residents (Resident 1) by failing to change the oxygen equipment weekly as indicated in the facility ' s policy and procedures. Resident 1 was suspected of scabies on 5/3/2024. The oxygen equipment was last changed on 4/12/2024. This deficient practice placed Resident 1 at risk for contracting infections and possible reinfestation of scabies. Findings: On 5/6/2024 at 5:11 p.m., during an observation, Resident 1 ' s oxygen cannula and tubing was not dated. Resident 1 ' s oxygen humidifier bottle was dated 4/12/2024. Resident 1 did not have a dated oxygen supply bag. A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 12/29/2023 with diagnoses including dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), metabolic encephalopathy (a problem in the brain caused by chemical imbalance in the blood), and essential hypertension (an abnormally high blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to observe professional standards of quality to one of three sampled residents (Resident 1) by failing to obtain a physician ' s order for a midline catheter (a catheter 3 inches (unit of measurement) to 8 inches in length and it is inserted via the veins) to receive appropriate care and treatment. This deficient practice had the potential to increase Resident 1's risk of having infections and midline catheter site complications. Findings: A record review of Resident 1 ' s admission Record indicated the resident was admitted on [DATE] with diagnoses including type 2 diabetes mellitus (a group of diseases that result in too much sugar in the blood) with diabetic neuropathy (diabetic nerve damage), encephalopathy (a broad term for any brain disease that alters brain function or structure), chronic kidney disease (longstanding disease of the kidneys leading to renal failure), mood disorder (disruption in emotions), chronic obstructive pulmonary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure medical records are complete and accurately documented for one of three sampled residents (Resident 1). The facility failed to: a. Ensure every change of condition (COC) of Resident 1 was documented separately. b. Ensure the communication with Resident 1 ' s physician was documented in the resident ' s medical records. c. Ensure Resident 1 ' s physician orders were documented in the resident ' s medical records. This deficient practice had the potential for inaccurate medical documentation and cause a delay in provision of appropriate interventions for Resident 1. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 4/3/2024 with diagnoses including end stage renal disease (occurs when the kidney [the pair of organs that remove wasted and extra fluid from the body] no longer work as they should to meet the body ' s needs), type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar [glucose]), and hypotension (the pressure of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide the necessary treatment and services to prevent formation and progression of a pressure ulcer (a localized injury to the skin and/or underlying tissue usually over a bony prominence as a result of pressure, or pressure in combination with shear) for one (Resident 2) of four residents by: 1. Failing to reposition Resident 2 every 2 hours. 2. Failing to follow the manufacturer ' s guidelines for the use of low air loss mattress (LALM-mattress that distribute the resident ' s body weight over a broad area and help prevent skin breakdown). These deficient practices resulted in Resident 2 developing a Stage II pressure ulcer (pressure injuries are open wounds, the skin breaks open, wears away, or forms an ulcer, which is usually tender and painful) while in the facility. Findings: a. A review of Resident 2 ' s admission Record indicated the facility admitted the resident on 11/6/2021, with diagnoses including traumatic subarachnoid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-22 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure progress notes (an ongoing record of a resident ' s illness and treatment) were written, signed, and dated at each visit for one of six sampled residents (Resident 1), when the Medical Director (MD) visited Resident 1 on 5/22/2023, 6/5/2023, 6/19/2023, and 7/3/2023, and created the progress notes for each visit on 8/18/2023. The deficient practice had the potential for residents, families, and facility staff to be uninformed about the resident ' s health status and if there are any changes in the plan of care. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 3/7/2023 and Resident 1 was readmitted to the facility on [DATE] with diagnoses that included sepsis (a life-threatening complication of an infection that can cause multiple organ failure), urinary tract infection (UTI - common infections that happen when bacteria, often from the skin or rectum, enter the urethra [part of the body that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-22 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staffing information was posted and placed in a visible and prominent place daily. As a result, the total number of staff and the actual hours worked by the staff was not readily accessible to residents and visitors. Findings: During an observation on 8/2/2023 at 1:08 p.m. of Skilled Nursing Facility (SNF) station observed staffing information posted behind nursing station with date of 7/27/2023. During a concurrent interview and observation on 8/2/2023 at 1:51 p.m. with the Director of Nursing (DON), the DON stated staffing information is posted in SNF station behind nurse ' s station. The DON pointed to staffing information behind nursing station in SNF unit with the date of 7/27/2023. The DON stated that is not the current staffing information. During an interview on 8/2/2023 at 3:44 p.m., the DON stated the staffing information should be posted daily because the residents have the right to know the nursing hours for their care. The DON stated there is no policy for posting the staff information but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained or enhanced a resident's dignity and respect in full recognition of their individuality for four (Residents 53, 28, 149, and 91) out of four sampled residents investigated for dignity by failing to: 1. Ensure Certified Nursing Assistant 1 (CNA 1) was not standing over Resident 53 while assisting the resident to eat. 2. Ensure Residents 28, 149, and 91 had a dignity bag to cover their urinary catheter drainage bag (drains urine from your bladder into a bag outside the body). These deficient practices had the potential to affect the residents' sense of self-worth and self-esteem. Findings: a. A review of the admission record indicated Resident 149 was admitted to the facility, on 03/03/2022, with diagnoses that included burn of third degree (a type of burn that destroys the skin and may damage the underlying tissue) of multiple sites of head, face, and neck, and encounter for surgical aftercare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' call lights (a device used by a patient to signal his or her need for assistance from professional staff) were within reach for three (Residents 28, 29, and 81) out of four sampled residents investigated for call lights. These deficient practices had the potential to result in the residents not being able to call for facility staff assistance and increase their risk for injury or fall Findings: a. A review of the admission record indicated Resident 81 was admitted to the facility, on 02/12/2022, with diagnoses that included fracture of unspecified part of neck of right femur (thigh bone) and a history of falling. A review of the MDS, dated [DATE], indicated Resident 81 had intact cognition and required extensive assistance from staff for bed mobility, transfers, locomotion on and off the unit, dressing, toilet use, and personal hygiene. A review of Resident 81's care plan (documents the process of identifying a patient's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a comprehensive care plan with measurable objectives and time frames; and person-centered interventions for three (Residents 56, 67, and 97) out of 23 sampled residents by: 1. Failing to ensure Resident 56 has a care plan that addressed the use of oxygen. 2. Failing to ensure a restorative nursing program (a type of care designed to improve or maintain a resident's functional ability) care plan was developed for Resident 67. 3. Failing to ensure a fall care plan was developed for Resident 97 who was assessed as high risk for fall. These deficient practices had the potential to cause a disruption in the continuity of care for the residents. Findings: a. A review of the admission record indicated Resident 56 was admitted to the facility, on 11/19/2019 and readmitted on [DATE], with diagnoses including hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) following cerebral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed: 1. To ensure Resident 29's low air loss (LAL - composed of multiple inflatable air tubes that alternately inflate and deflate, mimicking the movement of a patient shifting in bed or being rotated by a caregiver, never leaving the patient in one position for any extended length of time) mattress was provided timely as prescribed by the physician. This deficient practice had the potential to increase the resident's risk of worsening pressure ulcers. 2.To ensure a resident's LAL was set according to the resident's weight per manufacturer's guidelines, for four (Residents 29, 66, 76, and 40) out of four sampled residents investigated for pressure ulcer/injury (injury to skin and underlying tissue resulting from prolonged pressure on the skin). This deficient practice placed the resident at risk for discomfort and the development of pressure ulcers. Findings: a. A review of the admission record indicated Resident 29 was admitted to the facility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and/or administering of all drugs and biologicals) for two of three sampled residents (Resident 20 and 37) by: 1. Failing to ensure Resident 20's intravenous antibiotic (medications that are administered directly into a vein so that they can enter the bloodstream immediately) was infused timely as indicated on the label and according to the facility's policy and procedures on intravenous therapy. This deficient practice had the potential for a delay in the treatment of the resident's infection and receiving the full benefit of the medication. 2. Failing to ensure that eight (8) medications were not crushed together, mixed as one mixture, and administered to Resident 37. This deficient practice had the potential to cause gastrointestinal discomfort, adverse reactions (any unexpected or dangerous reaction to a drug), and resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). A total of eight (8) medication errors were observed out of 27 total opportunities (observations during medication pass) contributed to the overall medication error rate of 27.5%, affecting one out of three sampled residents (Resident 37). This deficient practice of administering medications contrary to accepted professional standards had the potential to negatively affect the health and well-being of Resident 37. Findings: A review of Resident 37's admission Record (a document that gives a patient's information at a quick glance) indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included but not limited to sepsis (the body's extreme response to an infection which happens when an infection you already have triggers a chain reaction throughout your body which can rapidly lead to tissue damage, organ…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the ice machine in a clean, safe, and sanitary condition by failing to ensure the ice storage bin is free of dust. This deficient practice had the potential to result in harmful bacteria growth that could lead to foodborne illnesses (illness caused by the ingestion of contaminated food or beverages). Findings: During a concurrent observation and interview with the Dietary Supervisor (DS) on 03/14/2022 at 08:04 a.m., observed an ice machine in a room close to the nursing station. Upon closer inspection and after wiping the corners of the inside of the ice storage bin with a paper towel, black powdery substances accumulated in the paper towel. The DS stated that those black powdery substances are dust particles and there should have been none of it if the ice machine was cleaned regularly. According to the DS, if a resident or residents ingest beverages that has ice on them, it could potentially result to resident suffering from foodborne illnesses (illness caused by the ingestion of contaminated food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program by: 1. Failing to ensure Resident 56's oxygen tubing was kept off the floor and by failing to change the oxygen tubing that was touching the floor prior to connecting the tubing to the oxygen concentrator. 2. Failing to ensure Resident 43's oxygen tubing was not touching the floor and by failing to ensure Resident 43's filled suction canister was placed in a plastic bag and disposed in a specific labeled container. 3. Failing to ensure Certified Nursing Assistant 4 (CNA 4) and Certified Nursing Assistant 5 (CNA 5) did not use a different resident's wash basin while providing a bed bath to Resident 82. 4. Failing to ensure Resident 29's urinary catheter drainage bag was not touching the floor. 5. Failing to ensure Resident 20's intravenous (IV-administer medication into a vein) tubing was dated when changed according to the facility's policy on intravenous therapy. These deficient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and homelike environment for residents when the facility's window screens did not fit securely into the frame which may potentially be an entry point for flies and insects for one of three (room [ROOM NUMBER]) resident rooms investigated under the under-environment facility task. This deficient practice had the potential for insect infestation that could pose a health risk to residents residing in room [ROOM NUMBER]. Findings: During a concurrent observation and interview, on 03/14/22 at 10:46 a.m., accompanied by Registered Nurse (RN 1), room [ROOM NUMBER]`s window screen had a gap and opening. Upon closer inspection and by manually closing the window screen, the window screen did not latch on or fit securely into the window frame. The gap was observed to be large enough to allow flies and cockroaches to pass through. RN 1 stated part of the housekeeping tasks were to check the rooms and to ensure windows were kept close. RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident who was at high risk for falls had floor mats (designed to reduce injuries from falls off hospital beds) as ordered by the physician for one (Resident 75) out of four sampled residents investigated for accidents and hazards. This deficient practice had the potential to increase the resident's risk for injury in the event of a fall. Findings: A review of the admission record indicated Resident 75 was admitted to the facility, on 08/07/2017, with diagnoses that included generalized muscle weakness. A review of the Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 02/10/2022, indicated Resident 75 had severe impairment in cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) and required extensive assistance from staff for bed mobility, transfers, locomotion on and off the unit, dressing, toilet use, and personal hygiene. A review of Resident 75's Fall Risk Assessment, dated 02/10/2022,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Certified Nursing Assistant 2 (CNA 2) rinsed the soap off the resident's skin when providing perineal care (involves cleaning the private areas of a patient) for one (Resident 148) out of one sampled resident investigated for bowel and bladder incontinence (a problem holding in urine or stool). This deficient practice had the potential to cause irritation to the resident's skin with the potential to cause skin breakdown. Findings: A review of Resident 148's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included urinary tract infection (an infection in any part of your urinary system - your kidneys, ureters, bladder and urethra). A review of Resident 148's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 03/14/2022, indicated the resident had moderately impaired cognition (the mental action or process of acquiring knowledge and understanding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure licensed nurses administer oxygen to a resident continuously as per physician's orders for one (Resident 56) out of two sampled residents reviewed for respiratory care. This deficient practice placed the resident at risk for respiratory distress due to not receiving oxygen therapy as ordered by the physician. Findings: A review of Resident 56's admission Record indicated the resident was initially admitted to the facility on [DATE], and was most recently readmitted on [DATE], with diagnoses including hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area), chronic kidney disease with heart failure, and chronic obstructive pulmonary disease (COPD-a group of lung diseases that block airflow and make it difficult to breathe). A review of Resident 56's Minimum Data Set (MDS- a standardized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure unopened insulin lispro (medication used to control high blood sugar) pen is stored in the refrigerator until removed for administration for one of one (Resident 90) resident investigated under the facility tasks Label/Store Drugs and Biologicals. This deficient practice of failing to store medications appropriately according to the facility policy and procedure increased the risk of the resident receiving a medication which may have become ineffective or toxic resulting in a negative impact to Resident 90`s health and well-being. Findings: A review of Resident 90's admission Record (face sheet) indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE], with diagnoses including muscle weakness and type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar [glucose]). A review of Resident 90's Minimum Data Set (MDS- a standardized assessment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-08-01 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to complete the Quarterly Minimum Data Set (MDS-a resident assessment tool) Assessment timely for one of two sampled residents (Resident 76) reviewed under the Resident Assessment task. This deficient practice had the potential to negatively affect the provision of necessary care and services needed Resident 76. Findings:During a review of Resident 76's admission Record, the admission Record indicated the facility originally admitted the resident on 1/15/2025 and readmitted on [DATE] with diagnoses including urinary tract infection (UTI- an infection in the bladder/urinary tract), generalized muscle weakness, and dysphagia (difficulty swallowing). During a concurrent interview and record review on 7/31/2025 at 3:40 p.m. with the Director of MDS (DMDS), reviewed Resident 76's MDS Assessments and the Centers of Medicare and Medicaid Services (CMS-a federal agency that administers major healthcare programs) Final Validation Reports (FVR-facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-08-01 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Minimum Data Set (MDS - a resident assessment tool) was transmitted timely to the Centers for Medicare and Medicaid Services (CMS-a federal agency that administers major healthcare programs) system for one of two sampled residents (Resident 48) reviewed under Resident Assessments facility task. This deficient practice had the potential to negatively affect the provision of necessary care and services needed by Resident 48. Findings:During a review of Resident 48's admission Record, the admission Record indicated the facility originally admitted the resident on 2/5/2025 and readmitted on [DATE] with diagnoses including type two diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) with foot ulcer (a small open sore or wound generally found in the stomach or on the skin), encephalopathy (a broad term describing any disorder or disease that affects the brain's structure or function, leading…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$202,260 in federal fines across 1 penalty.

  • $202,260 — penalty dated 2023-08-22

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 4 of 53.3+0.7 vs chain
The other 37 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Alameda Care CenterBurbank, CA 1 of 5Burbank Healthcare & RehabBurbank, CA 1 of 5California Healthcare And Rehabilitation CenterVan Nuys, CA 1 of 5Cerritos Vista Healthcare CenterBellflower, CA 1 of 5Colonial Care CenterLong Beach, CA 1 of 5Imperial Care CenterStudio City, CA 1 of 5Live Oak Rehab CenterSan Gabriel, CA 1 of 5Magnolia Gardens Convalescent HospitalGranada Hills, CA 1 of 5Northridge Care CenterReseda, CA 1 of 5Sherman Oaks Health & RehabSherman Oaks, CA 1 of 5Studio City Rehabilitation CenterStudio City, CA 1 of 5West Hills Health And Rehabilitation CenterCanoga Park, CA 1 of 5Western Convalescent HospitalLos Angeles, CA 2 of 5Broadway Manor Care CenterGlendale, CA 2 of 5Chino Valley Health Care CentePomona, CA 2 of 5Covina Rehabilitation CenterCovina, CA 2 of 5Crenshaw Nursing HomeLos Angeles, CA 2 of 5Eastland Subacute And Rehabilitation CenterEl Monte, CA 2 of 5Highland Springs Care CenterBeaumont, CA 2 of 5Intercommunity Healthcare & Rehabilitation CenterNorwalk, CA 2 of 5Longwood Manor Conv.hospitalLos Angeles, CA 2 of 5Park Anaheim Healthcare CenterAnaheim, CA 2 of 5Santa Fe LodgeEl Monte, CA 2 of 5Whittier Pacific Care CenterWhittier, CA 3 of 5Green Acres Healthcare CenterRosemead, CA 3 of 5Imperial Crest Health Care CenterHawthorne, CA 3 of 5Laurel Convalescent HospitalFontana, CA 3 of 5Mayflower Care CenterEl Monte, CA 3 of 5Montrose Healthcare CenterMontrose, CA 3 of 5San Gabriel Conv CenterRosemead, CA 3 of 5Sunnyview Care CenterLos Angeles, CA 3 of 5View Park Convalescent CenterLos Angeles, CA 4 of 5Burlington Convalescent HospitalLos Angeles, CA 4 of 5Casa Bonita Convalescent HospitalSan Dimas, CA 4 of 5Meadows Ridge Care CenterColton, CA 5 of 5Alden Terrace Convalescent HospitalLos Angeles, CA 5 of 5Pico Rivera Healthcare CenterPico Rivera, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FRIEDMAN FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 06/30/2023
IRA D FRIEDMAN 1991 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 06/30/2023
LEHMANN FAMILY 1991 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 06/30/2023
THE KLAVAN FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 06/30/2023
THE TZIPPY FRIEDMAN NOTIS 1990 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 06/30/2023
FRIEDMAN, AARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST20%since 06/30/2023
KLAVAN, RACHELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST20%since 06/30/2023
LEHMANN, LIBBYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST20%since 06/30/2023
NELSON, TARYNIndividualW-2 MANAGING EMPLOYEEsince 03/21/2023
FRIEDMAN, IRAIndividualCORPORATE OFFICERsince 06/30/2023

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.1M
Net patient revenuemost recent cost report
+6.3%
Operating marginrevenue minus expenses
$1.6M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 12%Other / private 16%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$469per resident / day
operating cost
$14,271per month
≈ monthly operating cost
$501per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056159. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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