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Studio City Rehabilitation Center

11429 Ventura Blvd, Studio City, CA 91604 · For profit - Corporation · 181 certified beds · (818) 766-9551 Medicare & Medicaid certified

Call the home — (818) 766-9551 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Abuse/neglect citation on record (F0600) — cited Sep 20243 actual-harm citations$45,604 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (29% vs 45% nationally) — better care continuity
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (108) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $45,604 in federal fines (most recent 2024-09-19)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4227 Lankershim Blvd
Pharmacy
11736 Ventura Blvd · (818) 980-3311 · Call to confirm hours
Grocery
Sprouts0.2 mi
11315 Ventura Blvd · (747) 256-6517 · Call to confirm hours
Park
10800 Valleyheart Dr · Typically dawn to dusk
Place of worship
3816 Laurel Canyon Blvd · (818) 508-6633

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.0%10.2%15.4%better
Long-stay residents who lose too much weight6.6%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.6%0.8%0.9%better
Long-stay residents with a urinary tract infection1.1%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened4.9%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication21.8%13.7%18.9%worse
Long-stay residents given the seasonal flu vaccine99.4%98.2%95.3%typical
Long-stay residents with pressure ulcers7.4%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control4.0%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table11.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine92.8%93.2%79.4%better
Short-stay residents rehospitalized after admission27.5%23.0%22.6%worse
Short-stay residents with an outpatient ER visit4.3%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.892.251.67worse
Long-stay outpatient ER visits per 1,000 resident days0.951.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

37.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 256 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

37.7%U.S. median 51.5%
Got home and stayed home
12.7%U.S. median 10.7%
Went back to hospital
42.9%U.S. median 56.6%
Met the expected recovery
0.28U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 42.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 147 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF37.7%CMS range 31.1–44.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.7%CMS range 9.2–16.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge39.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization11.4%CMS range 7.9–14.87.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.431.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.73
RN hours/ resident / day
1.49
LPN hours/ resident / day
2.38
Aide hours/ resident / day
4.60
Total nurse hours/ resident / day
0.72
RN hoursweekends
29.3%
Total nursing turnover
32.4%
RN turnover

How full it usually is: this home is certified for 181 beds and averages 174.7 residents a day — about 97% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.38 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.42 hrs/resident/day on weekends vs 4.68 on weekdays — 5% thinner on weekends. RN hours go from 0.74 to 0.72 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 29% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

31
deficiencies at the latest standard inspection (2025-08-15)
27
at the previous standard inspection (2024-08-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

108 citations, most serious first. The 13 most serious are shown; the remaining 95 are one tap away and print in full.

  • Actual harm · Gcited before2025-08-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: A. Ensure one of four sampled residents (Resident 10) who had intact skin upon admission on [DATE], was assessed as at risk for developing pressure ulcers (localized damage to the skin and/or underlying tissue usually over a bony prominence), required assistance with turning while in bed and in a chair, and was incontinent of bowel and bladder (having no or insufficient voluntary control over urination or defecation) did not develop pressure ulcers while in the facility and received appropriate treatment and services to maintain skin integrity (the condition of the skin being intact, healthy and free from damage) by failing to: 1.Ensure Licensed Vocational Nurse 2 (LVN 2) and Treatment Nurse 1 (TN 1) assessed and reported to the Director of Nursing (DON) that Resident 10 developed skin peeling and redness between the buttocks on 7/24/2025. 2. Assess Resident 10 promptly upon Certified Nurse Assistant 2's (CNA 2) identification of an open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-09-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect the resident's right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of three sampled residents (Resident 1) on 9/15/2024 when Resident 2 punched Resident 1 on the face. This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 while under the care of the facility. Resident 1 sustained swelling on the left side of his face and right side of his face, and purple discoloration (change in natural skin color) to the right eye and left eye. Based on the reasonable person concept (refers to a tool to assist the survey team's assessment of the severity level of negative, or potentially negative, psychosocial outcome the deficiency may have had on a reasonable person in the resident's position) due to Resident 1's severely impaired cognition (ability to think and make decisions), an individual subjected to physical abuse may have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure (P&P) titled, Change of Condition (COC - a major decline in a resident ' s status), and notify the physician for one of five sampled residents (Resident 1) who had a significant COC that started on [DATE] at 4 a.m. On [DATE], at 4 a.m., Resident 1 ' s tracheal tube (trach tube, a two-inch-to three-inch-long curved metal or plastic tube placed in a surgically created opening [tracheostomy] in the windpipe to keep it open) was partially (not completely) displaced (removed from the usual or proper place). Respiratory Therapist 2 (RT 2) was unable to replace the tracheal tube with the same size (7.5 millimeter (mm, one thousandth of a meter) but was able to replace the tracheal tube with a smaller-sized tube (6 mm). RT 2 noted Resident 1 with bilateral (both lungs) diminished (decreased) breath sounds and minimal airflow from the airway (a passageway for air into or out of the lungs). RT 2 endorsed Registered Nurse 1 (RN 1)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-05 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Lead Respiratory Therapist (Lead RT) maintain accurate and complete record for three of three sampled staff (Registered Nurse 1 [RN 1], Respiratory Therapist 1 [RT 1] and RT 2), by failing:1. To ensure the Lead RT documented and completed RN 1, RT 1 and RT 2's Ventilator and Nebulizer Key Competency Checklist to indicate if the three staff (RN 1, RT 1 and RT 2) were able to demonstrate proper knowledge, use and application of ventilator (a medical device to help support or replace breathing) and handheld nebulizer (HHN- a small machine that turns liquid medicine into a mist that can be easily inhaled).2. To ensure the Lead RT documented the exact date of observation for RN 1, RT 1 and RT 2's tracheostomy (a surgically created hole [stoma] in the neck leading directly into the windpipe [trachea] to provide an airway, often using a tube to help with breathing) tube changes in the annual Tracheostomy Tube Change Competency Checklist.These failures had the potential to affect the necessary care provided to meet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for one of three sampled residents (Resident 1) by failing to develop a care plan for tracheostomy tube (a surgically created hole [stoma] in the neck leading directly into the windpipe [trachea] to provide an airway, often using a tube to help with breathing) change after admission on [DATE].This failure had potential for delays in the delivery of necessary care and services to Resident 1.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 1/30/2026, with diagnoses that included unspecified (unconfirmed) acute and chronic respiratory failure, malignant neoplasm (a cancerous tumor characterized by uncontrolled cell growth, invasion of surrounding tissues, and the ability to spread [metastasize] to other parts of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) who had history of acute and chronic respiratory failure (acute failure happens suddenly [minutes/hours] and is a life-threatening emergency, while chronic failure develops gradually over time due to ongoing lung damage), with tracheostomy (a surgically created opening [stoma] in the front of the neck leading into the trachea [windpipe] to assist with breathing) and dependent on ventilator (a medical device to help support or replace breathing), was provided with respiratory care consistent with professional standards of practice. The facility failed to ensure tracheostomy tube change performed before the 29th day per manufacturers guidelines (instruction manual created by the company that made a product that explains exactly how to install, use, clean, and fix the item safely and correctly) and monthly as per physician order. The facility did not change Resident 1's tracheostomy tube for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement its infection control measures for one of three sampled residents (Resident 2) by failing to ensure Registered Nurse 3 (RN 3) wore gown when suctioning Resident 2 who had a tracheostomy tube and on Enhance Barrier Precaution (EBP- infection control measures for high-risk residents, to reduce the spread of multidrug-resistant organism [MDRO- Bacteria that resist treatment with more than one antibiotic]).This failure had the potential for cross contamination (unintentional transfer of bacteria or germs or other contaminant from one surface to another) and spread infections and illnesses to residents, and staff.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 4/7/2012, with diagnoses that included chronic respiratory failure (a long-term condition where the lungs cannot properly move oxygen into the blood or remove carbon dioxide, often lasting over a month) with tracheostomy (a surgically created hole [stoma] in the neck…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the medical records of one of three sampled residents (Resident 1) was maintained in accordance with accepted professional standards and practice, complete, and accurately documented by failing to ensure licensed nurses documented the level of care provided to Resident 1 while the resident was in the facility. Resident 1's vital signs (essential, objective measurements of basic body functions, used to evaluate physical health, indicate disease, and monitor recovery) were not documented in the resident's medical records during a change of condition (COC) on 2/26/2026. This deficient practice resulted in incomplete information on Resident 1's medical records and had the potential for delayed medical interventions.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 2/7/2026 with diagnoses including metabolic encephalopathy (a temporary or permanent brain dysfunction caused by chemical imbalances in the body rather than a direct physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-26 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident was free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which are not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) for one of three sampled residents (Resident 1) when the facility failed to administer amoxicillin-potassium clavulanate (a prescription combination antibiotic used to treat various bacterial infections, such as sinusitis, pneumonia, ear infections, and urinary tract infections).This deficient practice had the potential to negatively affect Resident 1.Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 1/15/2026 with diagnoses including urinary tract infection (UTI- an infection in the bladder/urinary tract), vascular dementia (a decline in thinking, memory, and behavior caused by reduced blood flow to the brain, which damages or kills brain cells), protein-calorie malnutrition (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain medical records in accordance with acceptable professional standards and practices for one of three sampled residents (Resident 1) when the facility failed to accurately document in the Resident 1's medication administration records (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident).This deficient practice resulted in inaccurate documentation of Resident 3's records.Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 1/15/2026 with diagnoses including urinary tract infection (UTI- an infection in the bladder/urinary tract), vascular dementia (a decline in thinking, memory, and behavior caused by reduced blood flow to the brain, which damages or kills brain cells), protein-calorie malnutrition (a serious condition caused by not eating enough calories and protein to meet the body's needs), pneumonia (a lung infection that inflames the air sacs [alveoli], causing them to fill with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-22 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records in accordance with accepted professional standards and practices for one of four sampled residents (Resident 3) when the facility failed to accurately document Resident 3's diagnosis. This deficient practice resulted in inaccurate documentation in Resident 3's records.Findings: During a review of Resident 3's admission Record (AR), the AR indicated the facility admitted Resident 3 on 9/11/2024 and readmitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and chronic kidney disease (CKD- condition where the kidneys are damaged and cannot function properly over an extended period). During a review of Resident 3's Minimum Data Set (MDS - a resident assessment tool) dated 6/17/2025, the MDS indicated Resident 3 sometimes understood and was sometimes understood. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident's right to be fully informed in language that he or she can understand of his or her total health status, including but not limited to, his or her medical condition for three of three sampled residents (Residents 67, 96, and 13) reviewed for informed consents (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) by failing to ensure: 1.Resident 67's Lorazepam (slowing activity in the brain to allow for relaxation) and Quetiapine (used to treat certain mental health conditions) informed consents indicated the name of the medication, dosage, and frequency of intake. 2.Resident 96's had an informed consent for Remeron (is a type of antidepressant medication used primarily to treat major depressive disorder in adults). 3.Resident 96's Depakote (mood stabilizer) informed consents indicated how the informed consent was verified, indicated the licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of resident needs and preferences by failing to ensure the pad call light (a specialty alerting device that have ultra-sensitive touch surface for patients with limited mobility for nurses or other nursing personnel to assist a patient when in need) was within reach for three (3) of six (6) sampled residents (Residents 41, 148, and 158) reviewed under the environment task. This deficient practice had the potential to result in a delay of care and services and possible injury to residents when they are unable to call for assistance. Findings: a. During a review of Resident 158's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated the facility originally admitted the resident on 6/6/2024, and readmitted in the facility on 4/7/2025, with diagnoses including dependence on respirator (also known as ventilator - a machine used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 95 citations
  • Potential for harm · Ecited before2025-08-15 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) for five of seven sampled residents (Residents 76, 6, 148, 51, and 79) reviewed for physical restraints care area by failing to: 1.Ensure Resident 76's use of tab alarm (a simple device designed to alert staff when a resident attempts to get out of bed or a chair without assistance) was assessed quarterly for appropriateness of use per facility policy and procedure. 2.Ensure Resident 6 did not have rolled pillows tucked under the resident's fitted sheet on both sides. 3.Ensure Resident 148 had a physician's order, informed consent, complete a restraint assessment, and develop and implement a care plan for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-15 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident's drug regimen was free from unnecessary drugs for three of five sampled residents (Resident 125, 148, and 15) reviewed for unnecessary medications by failing to ensure: 1.Resident 125's Xanax 0.25 milligram (mg, a unit of weight) tablet every six (6) hours as needed for anxiety (a feeling of worry, nervousness, or unease, typically about an event or something with an uncertain outcome) had a 14-day stop date. This deficient practice had the potential to result in use of unnecessary psychotropic drugs (medications that affect your brain and change how you think, feel, and behave) for Resident 125, and can lead to side effect and adverse consequence (refers to the negative or harmful results that follow from a particular action or event) such as a decline in quality of life and functional capacity. 2.Resident 148's Ativan (an antianxiety [a type of psychotropic medications that help reduce feelings of anxiety, fear, and worry]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a comprehensive care plan (CP, a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) by failing to: 1.Develop and implement a CP for the use of a Geri chair (a type of adjustable, reclining wheelchair that may prevent a resident from rising independently) for one of six sampled residents (Resident 79) reviewed during the Physical Restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) care area. 2. Develop and implement a CP for a resident wearing bilateral hand mitts (soft, padded mittens used in healthcare settings to prevent patients from interfering with medical devices, dressings, or treatment) for one of six sampled residents (Resident 66) reviewed under the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure licensed nurses provided care in accordance with professional standards to three of three sampled residents (Residents 4, 13, and 35) reviewed for insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq, beneath the skin) insulin administration sites for Residents 4, 13, and 35. The deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Cross-reference F760 Findings: 1. During a review of Resident 4's AR, the AR indicated the facility admitted the resident on 9/4/2024, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of seven sampled residents (Residents 33 and 112) received appropriate services to prevent a decline in range of motion (ROM, full movement potential of a joint) by failing to: 1. For Resident 33, provide a safe and appropriate Restorative Nursing Aide program (RNA, nursing aide program that help residents to maintain their function and joint mobility) order for wearing a left elbow splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint), left resting hand splint for no more than 30 minutes as determined by occupational therapy (OT, rehabilitative profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities) and provide a safe and appropriate order for a left knee splint and left ankle foot orthosis (AFO, an orthotic device designed to correct or address problems with the ankle and foot) for no more than one hour as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment that is free from accident hazards over which the facility has control for six of seven sampled residents (Residents 66, 158, 124, 112, 40, and 125) investigated under the Accidents care area by: 1.Failing to ensure Resident 66's bed lock (a mechanism that prevents a hospital bed from rolling or having its position adjusted) was engaged while the resident was in bed. 2.Failing to ensure Resident 158's bed was at the lowest position. 3.Failing to ensure there were no furniture or equipment on top of Residents 40's floor mats (a cushioned floor pad designed to help prevent injury should a person fall). 4.Failing to ensure there were no furniture or equipment on top of Residents 125's floor mats. 5.Failing to ensure fall mats were provided for Resident 124 per the physician's orders and resident's plan of care. These deficient practices increased the risk of accidents such as falls with injuries. 6.Failing to ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure six of seven sampled residents (Residents 11, 51, 41, 168, 4, 125, and 155) reviewed under the urinary catheter (a tube that is inserted into the bladder, allowing urine to drain) and urinary tract infection (UTI, a common infection that occurs when bacteria enters and multiplies in the urinary system, which includes the kidneys, bladder, and urethra) care area received appropriate treatment and services to prevent UTIs by: 1.Failing to ensure Resident 11, 51, 41, 168, and 4's catheter tubing did not have dependent loops or kinks (incorrect positioning of the catheter tubing that forms a U-shaped loop or low point that traps urine and creates back pressure). These deficient practices increased the risk of urine to backflow into the bladder which may lead to the development of a UTI. 2.Failing to ensure Residents 125 and 155's urinal bottles (portable container for collecting urine) were labeled with the name and room number of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which are not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) by failing to: Rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq, beneath the skin) insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) administration sites for three of three sampled residents (Residents 4, 13, and 35) reviewed for insulin. This deficient practice had the potential for adverse effect (unwanted, unintended result) of the same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the facility's policy regarding use and storage of foods brought to residents by family and other visitors to ensure safe and sanitary storage, handling, and consumption was followed for one of one sampled resident refrigerator by failing to: 1. Ensure Certified Nursing Assistant (CNA) 4 informed Resident 82 that the facility had refrigerator designated for residents' food brought from home. 2. Ensure the facility's resident refrigerator was within acceptable temperature range per facility's policy and procedure for refrigerator at 40 degrees Fahrenheit (F, a scale for measuring temperature) or below and freezer at 0 degrees F or below. 3. Ensure expired whole milk yoghurt (6 packs), with expiration date of 7/23/2025 was discarded. These deficient practices had the potential to result in food-borne illnesses (food poisoning) of residents and can lead to other serious medical complications and hospitalization. Findings: 1.During a review of Resident 82's admission Record, the admission Record indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-15 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the binding arbitration agreement (a resident waives the right to sue the nursing home in court, and instead agrees to have any future disputes handled by a private arbitrator) indicated the resident or anyone else (e.g., resident's representative) were allowed to communicate with federal, state, or local officials such as federal and state surveyors, other federal or state health department employees and representative of the Office of the State Long Term Care Ombudsman for three of three sampled residents (Residents 30, 85, and 101) reviewed for Arbitration Facility Task. The deficient practice had the potential for residents to be unaware of their rights pertaining to the Arbitration Agreement. Findings: a. During a review of Resident 30's admission Record, the admission Record indicated the facility admitted the resident on 7/14/2025, with diagnoses including but not limited to muscle weakness, dysphagia (difficulty swallowing), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by failing to: 1.Ensure nebulizer (a small machine that turns liquid medicine into a mist that can be easily inhaled) oxygen tubing (flexible, hallow tube that connects the air compressor of a nebulizer to the medication cup) was not left on the floor for one of six of sampled residents reviewed during the Respiratory care area (Resident 35) and one of three sampled residents (Resident 16) reviewed during the Nutrition care area. 2.Ensure the padded side rails (safety features designed to help prevent falls and provide support for residents) were not disinfected with a chemical not intended for porous (something that has lots of tiny holes or openings, allowing liquids or air to pass through) surfaces. These deficient practices…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure self-administration of a Breo (a medication used to treat breathing problems) inhaler was evaluated and considered safe by the interdisciplinary team (IDT - a multi-discipline group of healthcare professionals involved in periodically meeting and planning care for individual residents) for one of four resident's observed for medication administration (Resident 48.) The deficient practice of allowing Resident 48 to self-administer medication without an IDT evaluation for safety increased the risk that she may have administered the wrong dose of Breo due to poor technique possibly resulting in medical complications resulting in hospitalization or death. Findings: During an observation on 8/12/2025 at 9:53 a.m., Resident 48 was observed self-administering Breo inhaler as prepared by the Licensed Vocational Nurse (LVN) 4. During a review of Resident 48's admission Record dated 7/12/2025, the admission Record indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility: 1.Failed to ensure resident's medical records were updated to show documented evidence that advance directives (AD - a legal document indicating resident preference on end-of-life treatment decisions) were discussed with one (1) of four (4) sampled residents (Resident 32). This deficient practice violated the resident`s rights and/or representative's right to be fully informed of the option to formulate their advanced directives. 2.Failed to ensure that a current copy of resident's advance directive (a legal document indicating resident preference on end-of-life treatment decisions) was in the resident's medical record for one of four sampled residents (Resident 4). The deficient practice had the potential to violate the resident's right to self-determination when the resident is incapacitated to make decisions. Findings: a. During a review of Resident 32's admission Record, the admission Record indicated the facility admitted the resident on 9/25/2024, with diagnoses including respiratory failure (a condition that occurs when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a comfortable and homelike environment for one of five sampled residents (Resident 71) investigated under the facility environment task. This deficient practice had the potential to negatively affect Resident 71's quality of life. Findings: During a review of Resident 71's admission Record, the admission Record indicated the facility admitted the resident on 6/26/2024 with diagnoses including but not limited to, respiratory failure (a condition where the lungs cannot release enough oxygen into the blood) and dependence on a respiratory ventilator (a medical device to help support or replace breathing). During a review of Resident 71's Minimum Data Set (MDS - a resident assessment tool), dated 7/3/2025, the MDS indicated Resident 71 had severely impaired cognitive (relating to or involving the processes of thinking and reasoning) skills for daily decision making and was dependent on staff for all activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial (relating to the interrelation of social factors and individual thoughts and behavior) needs for one of four sampled residents (Resident 16) reviewed during the Pressure Ulcer / Injuries (PU/PI - localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) care area by failing to obtain physician orders prior to administering a wound care treatment for a newly identified skin issue. This deficient practice had the potential for Resident 16 to experience adverse (unwanted, unintended result) reactions or a delay in wound healing. Findings: During a review of Resident 16's admission Record (AR), the AR indicated the facility admitted the resident on 7/6/2018, and most recently admitted the resident on 7/15/2025, with diagnoses that included chronic respiratory failure (serious condition that slowly develops when the lungs cannot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents who required colostomy (an opening [stoma] on your abdomen [belly] that connects your colon [large intestine] to the outside of your body) received care consistent with professional standards of practice for one of one resident (Resident 155) reviewed for colostomy care by failing to empty a full colostomy bag (s a small pouch worn on the outside of the abdomen to collect stool after a surgical procedure called a colostomy) when the resident already have been complaining that it was full since shift change in the morning. This deficient practice had predisposed the resident to discomfort, skin excoriation (a scrape or scratch to the skin), and had the potential for the bag to become dislodged, resulting in leakage of the fecal contents onto the resident`s body and bed. Findings: During a review of Resident 155's admission Record, the admission Record indicated the facility admitted the resident on 4/7/2025, with diagnoses including colostomy, elevated white blood cell count (the body has too…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide respiratory care consistent with professional standards of practice for two (2) of six (6) sampled residents (Residents 6 and 169) reviewed for respiratory care by: 1.Failing to ensure Resident 6's oxygen tubing was changed timely per facility policy and procedure (P&P). This deficient practice placed the resident at risk for acquiring respiratory infections. 2.Failing to ensure Resident 169's oxygen therapy (a treatment that provides extra oxygen to breathe in) via nasal cannula (NC, a simple, two-pronged device that delivers extra oxygen to the nose) was applied in the resident's nostrils. This deficient practice had the potential for the resident to develop complications such as shortness of breath, desaturation (low levels of oxygen in the blood), and respiratory infections. Findings: a. During a review of Resident 6's admission Record, the admission Record indicated the facility origionally admitted Resident 6 on 3/11/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide pain management for one of four sampled residents (Resident 10) reviewed for pressure ulcer/injuries (a skin and tissue injury caused by prolonged pressure on the skin, often over bony areas) before providing wound treatment as ordered by the physician. This deficient practice had the potential to result in increased pain and discomfort. Findings: During a review of Resident 10's admission Record (AR), the AR indicated that the facility admitted the resident on 6/2/2025 with diagnoses including unspecified sequelae (the long-term conditions that happen because of an illness or injury) cerebral infarction (stroke - loss of blood flow to a part of the brain ), chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing), myocardial infarction type two (heart attack- occurs when the heart muscle doesn't get enough oxygen due to an imbalance between oxygen supply and demand, not caused by a blockage in the coronary arteries {blood vessel supplying blood to the heart}),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure Treatment Nurse (TN) 1 demonstrated clinical competency and skills to care for residents at risk for pressure ulcers / injuries (PU / PI - localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) reviewed under the Sufficient and Competent Nurse Staffing task. This deficient practice resulted in TN 1 failing to provide the necessary care to Resident 10 to prevent the development of PUs, when on 8/12/2025, Resident 10 was identified with a sacral (tailbone) stage three PU (full-thickness skin loss that extends through the skin into deeper tissue and fat but do not reach muscle, tendon or bone) and a left buttock stage two PU (partial thickness loss of skin, presenting as a shallow open sore or wound). Cross reference F686 Findings: During a review of Resident 10's admission Record (AR), the AR indicated that the facility admitted the resident on 6/2/2025 with diagnoses including unspecified sequelae (the long-term conditions that happen because of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately account for one dose of tramadol (a controlled medication used to treat pain) 50 milligrams (mg - a unit of measure for mass) affecting Resident 112 in one of five inspected medication carts (Station 3 Cart). This deficient practice increased the risk of diversion (any use other than that intended by the prescriber) of controlled mediations (medications with a high risk for diversion) and the risk that Resident 112 could have received too much or too little medication due to lack of documentation possibly resulting in serious health complications requiring hospitalization. Findings: During a concurrent observation and interview on 8/12/29 at 1:29 PM with the Licensed Vocational Nurse (LVN) 4, at Station 3 Cart, the following discrepancies were found between the Controlled Drug Record (a log signed by the nurse with the date and time each time a controlled substance is given to a resident) and the medication card (a bubble pack from the dispensing pharmacy labeled with the resident's information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one used single-dose vial of testosterone injection (a medication used to supplement testosterone) was discarded after use affecting Resident 170 in one of five inspected medication carts (Station 4 Cart.) This deficient practice of failing to discard used single-dose vial of testosterone increased the risk that Resident 170 could have received medication that had become ineffective or toxic due to improper storage possibly leading to health complications such as infection resulting in hospitalization or death. Findings: During a concurrent observation and interview on [DATE] at 1:51 p.m. of Station 4 Cart with the Licensed Vocational Nurse (LVN) 6, the following medications were found either expired, stored in a manner contrary to their respective manufacturer's requirements, or not labeled with an open date as required by their respective manufacturer's specifications: 1.One opened single-dose vial of testosterone injection for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when the facility failed to label one opened bag of mini tortillas with an opened date. This deficient practice had the potential to result in harmful bacterial growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) in residents who received food from the kitchen. Findings: During a concurrent observation and interview on 8/11/2025 at 7:46 a.m. with the Dietary Supervisor (DS), the DS stated the one bag of mini tortillas with no opened date should have an open date. During an interview on 8/15/2025 at 3:18 p.m. with the DS, the DS stated they put an open date for open containers to monitor expiration date and for food safety and prevent contamination. During a review of the facility's policy and procedure titled, Dating and Labeling, last reviewed 4/16/2025, the P&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records were maintained in accordance with professional standards that are complete and accurately documented when the facility failed to: Ensure Resident 15's Physical Therapy (PT, a rehabilitation profession that restores, maintains, and promotes optimal physical function) Progress Note dated 8/1/2025 was not signed by an occupational therapist (OT, rehabilitative professional that provides services to increase and/or maintain a person's capability to participate in everyday life activities). This failure had the potential for incomplete and inaccurate medical documentation. Findings: During a review of Resident 15's admission Record (AR), the AR indicated Resident 15 was admitted to the facility on [DATE], with diagnoses including but not limited to metabolic encephalopathy (any damage or disease that affects the brain), and dysphagia (difficulty swallowing). During a review of Resident 15's Minimum Data Set (MDS, resident assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy for antibiotic (medication used to treat infection) stewardship (efforts in long-term care facilities to ensure that antibiotics are used only when necessary and appropriate [means prescribing the right drug at the right dose at the right time for the right duration]) program and infection prevention and control program for one of one sampled resident (Resident 6) by: 1.Failing to complete the Surveillance Data Collection Form (a checklist used in nursing homes to help healthcare workers identify if a resident actually has a significant infection, rather than just having symptoms) for Respiratory Infections that the resident met the criteria for the use of antibiotic. 2.Failing to monitor Resident 6 for the adverse effects (undesired or harmful effects) of ceftriaxone (antibiotic medication used to treat infection) while receiving the medication. These failures had the potential to increase antibiotic resistance (when bacteria develop the ability to withstand the effects of antibiotics, making it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain mechanical, electrical, and resident care equipment in safe operating condition for two of six sampled residents (Residents 44 and 92) reviewed under the environment task by failing to ensure the residents' bed controller (device used to change the height and angle of the bed) cord did not have frayed or exposed wires. This deficient practice had the potential to place the residents at risk of incurring injury. Findings: a. During a review of Resident 44's admission Record, the admission Record indicated the facility originally admitted Resident 44 on 10/5/2020 and readmitted in the facility on 4/10/2022, with diagnoses including respiratory failure (a condition that occurs when the lungs cannot remove all of the carbon dioxide [a colorless, odorless gas that the body breathes out] the body produces), tracheostomy (a surgical opening in the neck into the windpipe when a person is unable to breathe thru the nose or mouth), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-04 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive care plan for three of three sampled residents (Residents 1, 2, and 3) by failing to ensure a care plan was develop on residents ' potential exposure to scabies (a skin condition caused by tiny mites that burrow [a hole or tunnel] under the skin, leading to intense itching and a rash which is contagious [disease that they can pass to other people] and can spread through prolonged skin-to-skin contact). This deficient practice had the potential for delayed provision of necessary care and services and spread of scabies among residents. Findings: a. During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted Resident 1 on 12/3/2019, with diagnoses that included diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), chronic pain syndrome (ongoing pain that persists beyond the expected healing time or occurs with a chronic health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-04 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for two of four sampled residents (Resident 1 and 2) by: 1. Failing to ensure Resident 1 ' s physician order was followed for oxycodone (medication used to treat pain) for severe pain level between seven to ten. 2. Failing to ensure Resident 2 ' s physician order was followed to hold diltiazem (medication used to treat high blood pressure) for systolic blood pressure (sbp - the top number in a blood pressure reading, indicating the pressure in your arteries when your heart beats) below 110. This failure had the potential to result in medication error and can cause hypotension (low blood pressure). Findings: a. During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted Resident 1 on 12/3/2019, with diagnoses that included diabetes mellitus (DM-a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-04 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of four sampled residents (Residents 1, 2, and 3) who had no scabies (a parasitic infestation caused by tiny mites that burrow into the skin and lay eggs, causing intense itching and a rash) was not given Elimite (medication used to treat scabies) cream. This failure had the potential to result in Residents 1, 2, and 3 to receive unnecessary medications. Findings: a. During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted Resident 1 on 12/3/2019, with diagnoses that included diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), chronic pain syndrome (ongoing pain that persists beyond the expected healing time or occurs with a chronic health condition, lasting for months or years and significantly impacting daily life), and chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing). During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement infection control measures for three of four sampled residents (Resident 1, 2, and 3) by. 1. Failing to ensure Resident 1 was placed on contact isolation after physician ordered skin scraping (a medical procedure where a sample of skin cells is collected by gently scraping the surface of the skin with a sterile blade) to test for presence of scabies (a contagious skin condition caused by microscopic [so small as to visible only with microscope] mites [tiny bugs] burrowing [made a hole] into the skin). 2. Failed to ensure skin monitoring was done and documented in Residents 1, 2, and 3 ' s medical records after physician ordered the monitoring on 2/18/2025. These failures had the potential for the spread of scabies among residents and staff. Findings: a. During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted Resident 1 on 12/3/2019, with diagnoses that included diabetes mellitus (DM-a disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-04 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 2), who was on a self-release belt restraint (a device, often used in healthcare settings, designed to secure a patient to a bed or chair while still allowing them to move or sit up), was free from unnecessary physical restraint (a strap or other thing that holds a person in place) when on 4/2/2025 at 8:56 a.m., Resident 2's lap was observed covered with a white blanket covering his lower abdomen to his knees with edges wrapped around to his (Resident 2) sides and secured to Resident 2's wheelchair. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated the facility admitted Resident 2 on 2/13/2025, with diagnoses that included metabolic encephalopathy (change in how your brain works due to an underlying condition), acute respiratory failure (when the lungs cannot release enough oxygen into your blood) and unspecified (unconfirmed) dementia (a progressive state of decline in mental abilities). During a review of Resident 2 '…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the resident received care consistent with professional standards of practice to prevent pressure ulcer (a localized injury to the skin and or underlying tissue usually over a bone prominence as a result of pressure or pressure in combination with shear [occur between the internal body structures and skin tissues typically moving in opposite directions and may lead to deep tissue injury]) for one of three sampled residents (Resident 5) by failing to ensure no excessive padding was placed over the low air loss mattress (LALM-a mattress designed to distribute the patient's body weight over a broad surface area to prevent skin breakdown and treat pressure ulcers) as indicated in the manufacturer ' s manual and facility ' s policy. This deficient practice had the potential for the development and worsening of pressure ulcers or injuries for Resident 5. Findings: During a review of Resident 5 ' s admission Record, the admission Record indicated the facility admitted Resident 5 on 1/22/2021, with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Attending Physician (AP) was notified timely for one of four sampled residents (Resident 1). This deficient practice resulted in a delay of obtaining appropriate instructions from the physician for proper management. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 2/1/2025, with diagnoses that included urinary tract infection (UTI- an infection in the bladder/urinary tract), age related osteoporosis (weak and brittle bones due to lack of calcium and Vitamin D) with current pathological vertebra fracture (broken bone caused by disease) and unspecified (unconfirmed) dementia (a progressive state of decline in mental abilities). During a record review of Resident 1's Change of Condition (COC), dated 2/1/2025, timed at 10:20 p.m., the COC indicated Resident 1 was found sitting on the floor mat. The COC indicated on 2/1/2025, at 10:20 p.m., Certified Nursing Assistant 1 (CNA 1) notified Licensed Vocational Nurse 1 (LVN 1) that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain accurate and complete medical record for one of four sampled residents (Resident 1). This deficient practices had the potential to cause confusion in care and the medical records containing inaccurate documentation. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 2/1/2025, with diagnoses that included urinary tract infection (UTI- an infection in the bladder/urinary tract), age related osteoporosis (weak and brittle bones due to lack of calcium and Vitamin D) with current pathological vertebra fracture (broken bone caused by disease) and unspecified (unconfirmed) dementia (a progressive state of decline in mental abilities). During a record review of Resident 1's Change of Condition (COC), dated 2/1/2025, timed at 10:20 p.m., the COC indicated Resident 1 was found sitting on the floor mat. The COC indicated Responsible Party (RP) was notified on 2/1/2025 at 12:00 a.m. During a record review of Resident 1's Minimum Data Set (MDS-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of five sampled residents (Resident 3, Resident 4, and Resident 5) were provided a safe and homelike environment. The facility failed to: 1. Ensure the facility temperature was between 71 degrees Fahrenheit (°F, unit of measurement for temperature) to 81°F as indicated in the facility's policy and procedure (PnP). 2. Ensure safe and clean shower rooms were provided for the residents. These deficient practices had the potential to cause serious medical problems and altered comfort level. In addition, based on the Reasonable Person Concept (refers to a tool to assist the survey team's assessment of the severity level of negative, or potentially negative, psychosocial outcome the deficiency may have had on a reasonable person in the resident's position), due to Residents 3, 4, and 5's impaired cognition (refers to conscious mental activities including thinking, reasoning, understanding, learning, and remembering) and medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide reasonable accommodation of resident needs and preferences by failing to ensure the call light (an alerting device for nurses or other nursing personnel to assist a resident when in need) was within reach for one of three residents (Resident 35 and 144) reviewed during the Environment task and for two of four sampled residents (Residents 104 and 134) observed during a random observation. This deficient practice had the potential to result in the delay of care and services and possible injury to residents when they are unable to ask assistance from facility staff. Findings: a.During a review of Resident 35's admission Record, the admission Record indicated the facility admitted the resident on 6/22/2024 with diagnoses that included cerebral infarction (stroke, when blood flow to the brain is blocked or there is sudden bleeding in the brain), unspecified abnormalities of gait (manner of walking) and mobility, muscle weakness, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, equipment, or material that is attached or adjacent to the resident's body, cannot be removed easily by the resident, and restricts the resident's freedom of movement or normal access to his/her body) for four of six sampled residents (Resident 6,126, 9, and 467) investigated during review of the physical restraints care area and one of one sampled resident (Resident 30) investigated during random observation when the facility failed to: 1. Obtain a physician's order, obtain an informed consent from the resident or resident representative, and perform a restraint use assessment for use of left-and-right hand mitten (a large, soft glove that covers a resident's hand to prevent them from inadvertently dislodging medical equipment) restraints timely for Resident 6. 2. Obtain a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a comprehensive person-centered care plan for: 1. Two of six sampled residents (Resident 9 and 126) for placement of bed against the wall as a physical restraint (the use of a manual hold to restrict freedom of movement of all or part of a person's body, or to restrict normal access to the person's body) during review of physical restraints. 2. One of six sampled residents (Resident 467) for using all four side rails up during review of physical restraints. 3. One out of six sampled residents (Resident 116) addressing use of urinary catheters (a flexible tube used to empty the bladder and collect urine in a drainage bag). 4. One of six sampled residents (Resident 30) for using pillows tucked under a fitted sheet during review of physical restraints care area. 5. 1 out of 6 sampled residents (Resident 59) for using a self-release seat belt during review of physical restraints. 6. 1 out of 1 sampled resident (Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care in accordance with professional standards: 1. For five of seven sampled residents (Resident 12, 38, 56, 116 125, and 49) investigated for insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) use by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous ([SQ] -beneath the skin) insulin administration sites. 2. For one of one sampled resident (Resident 38) investigated during review of anticoagulant use by failing to rotate enoxaparin (medication to prevent and treat blood clots) subcutaneous injection sites. The deficient practice increased the risk that Residents Resident 12, 38, 56, 116, 125, and 49 could experience adverse effects (unwanted, unintended result) from same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure residents received care consistent with professional standards of practice to prevent pressure injury (the breakdown of skin integrity due to pressure) for two of four sampled residents (Residents 67 and 469) investigated during review of pressure injury by failing to: 1. Ensure Resident 67's low air loss mattress' (LALM, designed to distribute the resident's body weight over a broad surface area and help prevent skin breakdown) power was turned on. 2. Ensure Resident 469's LALM was set according to the resident's weight. The deficient practices had the potential for the development and worsening of the resident's pressure ulcers/injuries. Findings: 1. During a review of Resident 67's admission Record, the admission Record indicated the facility admitted the resident on 5/2/2018, and readmitted the resident on 10/9/2023, with diagnoses including hemiplegia (one-sided muscle paralysis or weakness) and hemiparesis (one-sided muscle weakness), peripheral vascular disease (a slow and progressive disorder of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate treatments and services to minimize decline in joint range of motion (ROM, full movement potential of a joint) and mobility for three of five sampled residents (Residents 6, 138, and 125) who had limited ROM by failing to: 1. Provide Resident 6 with a right knee splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) during Restorative Nursing Aide Program (RNA, nursing aide program that help residents to maintain their function and joint mobility) seven (7) times a week as ordered and report to nursing when Resident 6 did not complete range of motion exercises or wear the right knee splint. 2. Provide Resident 125 with a left elbow splint and both hand rolls (device to keep fingers open) 7 times a week as ordered and report to nursing when Resident 125 did not wear a left elbow splint and both hand rolls. 3. Provide Resident 138 with left elbow splint, left resting hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the resident's environment was free of accident hazards for four out of four sampled residents (Residents 74, 73, 30, and 19) by failing to ensure: 1. Resident 74's oxygen concentrator (a medical device that separates nitrogen from the air so that 95% of pure oxygen can be breathed in) was not placed on top of the fall mat (safety features that are placed on the floor along the side of the bed in the home or next to a hospital bed). The deficient practice lessened the effectiveness of the fall mat to prevent falls with injury by placing a heavy equipment and furniture on top of the fall mat, decreasing its effectiveness to lessen the impact of a fall due to permanent dented mat surface and potential of the residents hitting the hard surfaces of the heavy equipment and furniture. 2. Resident 73's low bed (a bed less than a foot from the floor) was placed at the lowest position after performing resident care. The deficient practice of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. During a review of Resident 158's admission Record, the admission Record indicated the facility admitted the resident on 6/28/2024, with diagnoses including sepsis (a serious condition in which the body responds improperly to an infection), acute kidney failure (a sudden and often reversible reduction in kidney function), and artificial opening of urinary tract (a urostomy is a stoma, or opening, in the abdomen that connects the urinary tract to allow urine to drain freely from the body). During a review of Resident 158's History and Physical (H&P), dated 6/28/2024, the H&P indicated the resident did not have the capacity to understand and make decisions. During a review of Resident 158's Order Summary Report, dated 6/29/2024, the report indicated an order for catheter, secure suprapubic catheter tubing (a thin, flexible rubber or plastic tube that healthcare providers use to drain urine from the urinary bladder when unable to urinate) with anchor every day shift (to minimize dislodging of catheter). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to: 1. Account for five doses of Controlled Medications (also known as Controlled Drug and Controlled Substance [CM, CD, CS]- medications which have a potential for abuse and may also lead to physical or psychological dependence) for Residents 30, 42, 60, 123, and 317 in one of five inspected medication carts (Medication Cart Station 1) 2. Document and dispose (remove or destroy) an Ativan (a CM) vial for Resident 143 in the presence of two witnesses, in one of three inspected medication rooms (Medication Room Subacute.) As a result, control and accountability of CMs did not follow state and federal regulations and facility policy and procedures. These deficient practices increased the opportunity for CM diversion (the transfer of a controlled medication or other medication from a lawful to an unlawful channel of distribution or use), the risk that Residents 30, 42, 60, 123, and 317 could have delayed medication treatment and continuity of care due to lack…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-23 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Two medication errors out of 31 total opportunities contributed to an overall medication error rate of 6.45% affecting one of four residents observed for medication administration (Resident 56.) The medication errors were as follows: 1. Resident 56 did not receive docusate (a medication used for bowel [intestine] management) as ordered by Resident 56's physician, and 2. Resident 56 received metformin (a medication used to treat high blood sugar levels) at a different time than ordered by Resident 56's physician. These failures had the potential to result in Resident 56 to experience medication adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) and the potential to result in Residents 56's health and well-being to be negatively impacted. Findings: During an observation on 8/21/24 at 9:06 AM, in Medication Cart Station 1, Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY d.1. During a review of Resident 12's admission Record (a document containing demographic and diagnostic information,) dated 8/22/24, it indicated the resident was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including Type 2 Diabetes Mellitus 2 ([DM2] - a condition where there is high blood sugar levels.) During a review of Resident 12's Order Summary Report, dated 8/22/24, it indicated Resident 12 was prescribed Lantus (long-acting insulin) to inject 20 units ([un] - a measure of dosage for insulin) SQ at bedtime for DM rotate sites, starting 2/21/24. During a review of Resident 12's Medication Administration Record ([MAR] - a record of mediations administered to residents), for August 2024, the MAR indicated Resident 12 was prescribed Lantus 20 un SQ to give at bedtime for DM rotate sites, at 9 PM. During the same review, the MAR indicated Lantus 20 units SQ was administered at bedtime on the following days and sites: 8/13/24 at 9 PM on Right Upper Quadrant ([RUQ] -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: 1. Remove and discard from use one open lorazepam (a controlled substance [CS]- medications which have potential for abuse and may also lead to physical or psychological dependence that is used for anxiety and agitation) vial for Resident 28, in accordance with manufacturer's requirements and facility policy and procedures, in two of two inspected medication rooms (Medication Room Station 3.) 2. Remove and discard from use one open, expired lorazepam vial for Resident 78 and one open Aplisol (medication used to diagnose tuberculosis [infection in the lungs]) vial for facility stock, in accordance with manufacturer's requirements and facility policy and procedures in two of two inspected medication rooms (Medication Room Station 1.) These deficient practices increased the risk that Resident 28, 78 and other residents in the facility to receive medication that had become ineffective or toxic due to improper storage or labeling, possibly leading to health complications resulting in hospitalization. Findings:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-23 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved flavor, appearance, and temperature when a. one of three sampled residents (Resident 128) investigated under the food care area when Resident 128 was served food that did not appear attractive to the resident on 8/20/2024. b. Italian herb vegetables were mushy and overcooked. Red and green salad and peach crisp looked saggy (wet and soft). c. Red and green salad was at 54 degrees Fahrenheit ([°F] a scale of temperature). These deficient practices resulted in Resident 128 not eating their meal and placed 20 of 44 facility residents on regular consistency texture (texture with no restriction) at risk of unplanned weight loss, a consequence of poor food intake, getting food from the kitchen. Findings: a. During a review of Resident 128's admission Record, the admission record indicated the facility admitted Resident 128 on 7/30/2022 with diagnoses including, but not limited to, unspecified protein-calorie malnutrition (nutritional status in which reduced availability of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-23 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate food preferences and provide appealing options of similar nutritive value to residents who choose not to eat food that is initially served for two of sixteen sampled residents (Resident 122 and 84) reviewed during the Dining task by failing to: a. Ensure Resident 122 was offered a food substitute after verbalizing that they did not like the meat provided with lunch. b. Ensure Resident 84 did not receive pasta with lunch when Resident 84 had a dislike of pasta. This deficient practice had the potential to result in further weight loss in Resident 122 and not respect Resident 84's wishes. Findings: a. During a review of Resident 122's admission Record, the admission Record indicated the facility admitted the resident on 10/4/2022 with diagnoses that included metabolic encephalopathy (an alteration in consciousness due to brain dysfunction), moderate protein-calorie malnutrition (an energy deficit due to a lack of dietary protein…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    d. During concurrent observation of the mixer and interview with DD on 8/21/2024 at 9:11 a.m. the mixer had dry food buildup and residue. DD stated they used the mixer to make pudding and cake and it was last used on 8/19/2024, Monday. DD stated mixer must be cleaned every after use. DD stated the inside parts of the mixer had dust and dry food buildup and it was not acceptable because it was risky for the residents for cross-contamination. DD stated they used to cover the mixer with plastic when not in used and after cleaning, but they did not do it anymore due to humidity build up. A review of the facility's P&P titled Sanitizing Equipment and Surfaces dated 4/17/2024 indicated Sanitizing solution will be used to sanitize equipment and surfaces after each use or as often as needed. A review of Food Code 2017 indicated 4-601.11 (A) Equipment Food Contact Surfaces and utensils shall be clean to sight and touch. 4-701.10 Food Contact Surfaces and Utensils shall be sanitized. 4-702.11 Before use After cleaning. Utensils and Food-Contact Surfaces of Equipment shall be sanitized before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to have a policy regarding the use and storage of food brought to residents by family and other visitors to ensure safe and sanitary storage, handling, and consumption when the policy did not include the facility's responsibility for storing food brought in by family and other visitors as it indicated The facility cannot store outside food. This deficient practice had the potential to cause a decrease food intake resulting to unintentional (without trying) weight loss, frustrations, and psychosocial harm to 117 of 161 facility residents. Findings: During a review of the facility's Policies and Procedures (P&P) untitled dated 4/17/2024, the P&P indicated Policy: This policy is for all residents in the facility in regard to outside food. Background: This policy was created to increase compliance with diet orders and prevent foodborne illness. Procedure: All food and beverage brought into the facility from outside, and those obtained from vending machines within the facility, must be cleared through the charge nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-23 · tag F0826 — pattern
    Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Certified Occupational Therapy Assistant (COTA 1) had an active California occupational therapy (OT, rehabilitative profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities) license to perform occupational therapy treatments at the facility. COTA 1's California Board of Occupational Therapy license expired [DATE] and COTA 1 continued to perform occupational therapy treatments at the facility as of [DATE]. This deficient practice resulted in an unlicensed COTA performing occupational therapy treatment for at least three months. Findings: During a review of the facility's Rehabilitation Staff Work Schedule on [DATE] at 1:25 PM, the Work Schedule indicated COTA 1 was scheduled to work [DATE], [DATE], [DATE], [DATE], and [DATE]. During a review of California Board of Occupational Therapy (CBOT) licenses for OT staff at the facility, the CBOT website indicated COTA 1's license…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain accurate and complete clinical records in accordance with accepted professional standards and practices for four of 21 sampled residents (Residents 122, 125, 138, and 6) when: a. Certified Nursing Assistant 5 (CNA 5) did not accurately document the percentage (%, a unit of measurement) of Resident 122's meal intake. b. Resident 6's August 2024 Restorative Nursing Aide (RNA, nursing aide program that help residents to maintain their function and joint mobility) Documentation Survey Report (record of nursing aide tasks) was not accurately documented when it did not indicate whether the right knee splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) and both ankle foot orthosis (AFO, an orthotic device designed to correct or address problems with the ankle and foot) were put on and for how long. c. Resident 6's August 2024 Restorative Nursing Weekly Summary - Splint Care was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 6. During a review of Resident 121's admission Record, the admission record indicated the facility originally admitted Resident 121 on 12/3/2021 and readmitted the resident on 6/16/2022 with diagnoses including, but not limited to, benign prostatic hyperplasia without lower urinary tract symptoms (enlargement of the prostate [gland surrounding the neck of the bladder] that can lead to difficulty in urination) and obstructive uropathy (disorder of the urinary tract that occurs due to obstructed urinary flow and can be either structural or functional). During a review of Resident 121's MDS, dated [DATE], the MDS indicated Resident 121 had moderate cognitive impairment (difficulty understanding and making decisions), required supervision to maximal assistance with activities of daily living, including eating, showering/bathing, hygiene, dressing, and surface-to-surface transfers, and had an indwelling catheter. During a review of Resident 121's H&P, dated 6/10/2024, the H&P indicated Resident 121 had the capacity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide appropriate treatment and services to prevent complications of enteral feeding (EF - a form of nutrition that is delivered into the digestive system as a liquid) for two (2) out of 2 sampled residents (Residents 30 and 367) investigated under the tube feeding care area by failing to ensure Registered Nurse 6 (RN 6) obtained a physician's order for a tube feeding replacement when Jevity 1.2 (a high-protein, fiber-fortified formula that provides complete, balanced nutrition for long- or short-term tube feeding) was unavailable for immediate use by the resident. This deficient practice had the potential to place Residents 30 and 367 at risk for complications of enteral feeding such as diarrhea (loose, watery stools) or vomiting which may lead to dehydration (loss or removal of water). Findings: a.During a review of Resident 30's admission Record, the admission Record indicated the facility admitted the resident on 6/6/2014 and readmitted the resident on 6/4/2024 with diagnoses including but not limited to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to administer parenteral fluids (the intravenous administration of medication) consistent with professional standards of practice for one (1) out of 1 sampled resident (Resident 104) during random observation of residents with intravenous (IV) catheter (a thin, flexible tube that is inserted into a vein to draw blood and give treatments including IV fluids, drugs, or blood transfusions) by: 1. Failing to indicate the insertion date and the licensed nurse's initials on the peripheral intravenous line (PIV - a soft, flexible tube placed inside a vein, usually in the hand or arm to give a person medicine or fluids) dressing. 2. Failing to place a sterile injection cap over the injection port of the PIV line. These deficient practices placed the residents at risk for developing complications such as inflammation of the vein and infection. Findings: During a review of Resident 104' admission Record, the admission Record indicated the facility admitted the resident on 8/24/2020 and readmitted the resident on 3/14/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents receive the necessary respiratory care and services that is in accordance with professional standards of practice by failing to place a fenestrated gauze (a type of wound care product that has cuts, or fenestrations, cut through the entire thickness of the material to allow exudate to drain from a wound) under the flange (is the part of the tracheostomy tube [a metal or plastic tube placed in surgically created opening in the windpipe to keep it open] that extends from the outer part of the tracheostomy [an opening surgically created through the neck into the windpipe] and has holes to attach the tracheostomy tube tie) around the tracheostomy opening for two out of three sampled resident (Residents 468 and 112) investigated during review of respiratory care area The deficient practice had a potential to cause Residents 468 and 112 to develop pressure injury (areas of skin damage caused by prolonged or severe pressure on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Consultant Pharmacist's (CP) recommendation for June 2024 Medication Regimen Review ([MRR] - a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication) note was reviewed, addressed or carried out as per facility policy and procedure for one of five sampled residents (Resident 56). The deficient practice increased the risk of receiving medication that was not optimal for Resident 56's medical condition, that would not maintain the resident's highest level of physical, mental and psychosocial well-being and/or increase the risk of side effects (a type of adverse effects [unwanted, uncomfortable, or dangerous effects that a drug may have]) from the medication therapy. Findings: During a review of Resident 56's admission Record (a document containing demographic and diagnostic information,) dated 8/21/24, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Residents 126) was free from unnecessary medications by not implementing adequate monitoring for Melatonin (a medication used to regulate circadian rhythm [body's sleep and wake cycle]). As a result, Resident 126 was not monitored for hours of sleep and for the effectiveness and side effects (also known as adverse effects - unwanted, uncomfortable, or dangerous effects that a drug may have) of Melatonin since 7/8/24. This deficient practice had the potential to cause Resident 126 to receive suboptimal (less than the highest standard or quality) care, and inability to assess the effectiveness of Melatonin for sleep, leading to the use of unnecessary medications causing potential side effects and negatively impacting their physical, mental, and psychosocial well-being. Cross reference F656 Findings: During a review of Resident 126's admission Record (a document containing demographic and diagnostic information,)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide meals at regular times comparable to normal mealtimes in the community for one of 16 sampled residents (Resident 162) investigated under the dining observation care area when Resident 162 was served his lunch tray after the facility's scheduled lunch time. This deficient practice had the potential to affect the temperature of the food served and negatively affect the resident's psychosocial wellbeing. Findings: During a review of Resident 162's admission Record, the admission Record indicated the facility admitted the resident on 7/24/2024 with diagnoses including, but not limited to, type two diabetes mellitus (a chronic condition that affects the way the body processes blood sugar [glucose]) and heart failure (a progressive heart disease that affects pumping action of the heart muscles). During a review of Resident 162's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 7/31/2024, the MDS indicated Resident 162 was able to understand and make decisions, required setup…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program (measures to eradicate and contain common household pests [e.g., bed bugs, lice, roaches, ants, mosquitoes, flies, mice, and rats]) so that the facility is free of pests and rodents for one of three sampled residents (Resident 162) investigated under the environment care area when ants were observed inside Resident 162's room. This deficient practice had the potential to negatively affect the resident's psychosocial wellbeing and promote the spread of infection. Findings: During a review of Resident 162's admission Record, the admission record indicated the facility admitted the resident on 7/24/2024 with diagnoses including, but not limited to, type two diabetes mellitus (a chronic condition that affects the way the body processes blood sugar [glucose]) and heart failure (a progressive heart disease that affects pumping action of the heart muscles). During a review of Resident 162's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain an informed consent (a process during which residents or caregivers are educated regarding the potential risks and benefits of medication therapy) from the resident or their responsible party (a person delegated to make medical decisions for the resident in the event they are unable to do so) prior to application of a self-released seat belt for one of three sampled residents (Resident 1). This deficient practice violated the resident's right to be informed of and participate in the resident's treatment. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 3/27/2024 and readmitted the resident on 6/7/2024 with diagnoses including muscle weakness, type 2 diabetes mellitus (DM- a disease that occurs when your blood glucose, also called blood sugar, is too high), and obsessive-compulsive behavior (a long-lasting disorder in which a person experiences uncontrollable and recurring thoughts…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the patient ' s body that he or she cannot easily remove that restricts freedom of movement or normal access to one ' s body) to one of three sampled residents (Resident 1) by failing to obtain an informed consent from Resident 1 ' s representative prior to application of a restraint (self-release seat belt). This deficient practice had the potential to result in the restriction of residents ' freedom of movement, a decline in physical functioning, psychosocial harm, and physical harm. A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 3/27/2024 and readmitted the resident on 6/7/2024 with diagnoses including muscle weakness, type 2 diabetes mellitus (DM- a disease that occurs when your…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed develop a comprehensive person-centered care plan for one of three sampled residents (Resident 1) for the use of self-release seat belt. This deficient practice had the potential to negatively affect the resident's physical wellbeing and inhibit Resident 1's freedom of movement and activity. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 3/27/2024 and readmitted the resident on 6/7/2024 with the diagnoses that included muscle weakness, type 2 diabetes mellitus (DM- a disease that occurs when your blood glucose, also called blood sugar, is too high), and obsessive-compulsive behavior (a long-lasting disorder in which a person experiences uncontrollable and recurring thoughts [obsessions], engages in repetitive behaviors [compulsions], or both). The admission Record indicated Primary Decision Maker was Responsible Party 1 (RP 1). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 5/23/2024, indicated Resident 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 1) received tracheostomy (an opening surgically created through the neck into the trachea to allow air to fill the lungs) care when on [DATE] at 4 a.m., Resident 1 ' s tracheal tube (trach tube, a catheter that is inserted into the trachea for the primary purpose of establishing and maintaining an open airway) was partially (not completely) displaced (removed from the usual or proper place). Respiratory Therapist 2 (RT 2) was unable to replace the tracheal tube with the same size (7.5 millimeter [mm, a metric unit of length equal to one thousandth of a meter]) but was able to replace it (the trach tube) with a smaller-sized tube (6 mm) and RT 2 noted Resident 1 had bilateral (both lungs) diminished (decreased) breath sound and minimal airflow from airway.As a result, on [DATE] at 5:55 a.m., Registered Nurse 1 (RN 1) and Licensed Vocational Nurse 2 (LVN 2) found Resident 1 with breathing difficulty, vital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to post the daily staffing information accurately in the sub-acute unit on 5/14/2024. The posted daily staffing information posted was for 5/15/2024. This deficient practice had the potential to result in residents, visitors, and facility staff not knowing how many staff were available to provide care to the residents. Findings: During a concurrent observation and interview on 5/14/2024 at 4:45p.m., with the Infection Preventionist (IP), the IP stated the posted nursing staffing information posted in the subacute unit nursing station is dated for 5/15/2024. The IP stated the posted nursing staffing information for 5/14/2024, is behind the 5/15/2024 nursing staffing information. During a concurrent observation and interview on 5/14/2024 at 5:06 p.m. with the Director of Nursing (DON), the DON stated the posted nursing staffing information is dated 5/15/2024. The DON stated that the Director of Staff Development (DSD) is the one responsible for posting the nursing staffing information. The DON stated the DSD posted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program regarding Coronavirus disease 2019 (COVID-19, a viral infection that is highly contagious and easily transmits from person to person, causing respiratory problems and may cause death) for four of 12 facility staff (Activity Assistant 1 [AA 1], Business Office Assistant [BOA], Certified Nursing Assistant 1 [CNA 1], and Housekeeping 3 [HKP 3]), by failing to ensure AA 1, BOA, CNA 1, and HKP 3 wore the N95 mask (respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) properly. This deficient practice placed other residents and staff at risk for exposure and contracting COVID-19. Findings: On 1/9/2024 at 10:35 a.m., during a concurrent observation and interview, observed AA 1's N95 mask was not properly worn. The elastic straps of AA 1's N95 mask were both on the lower back of the neck under her hair. AA 1 stated that the N95 mask top elastic strap must have fallen while she was running…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents receive the necessary care based on the assessed individual needs to prevent accidents and minimize injuries for one of the three sampled residents (Residents 1). The facility failed to ensure Resident 1 was provided postural support while sitting in the wheelchair due to abnormalities of gait and mobility. As a result, on 10/7/2023 at 1:55 p.m., Resident 1 fell out of the wheelchair hitting the floor face first. Resident 1 sustained facial lacerations (a cut or tear in the soft tissue of the face). Resident 1 was transferred to General Acute Care Hospital 1 (GACH 1) where resident was diagnosed with nasal (nose) bone fractures (broken bones) and facial laceration (a skin wound or cut) repair. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 1/12/2019 with diagnoses including type two diabetes mellitus (a disease that occurs when the blood sugar was too high), secondary hypertension…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-20 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the requested medical records to the legal representative of one of three sampled residents (Resident 1). The facility received the request to release Resident 1 ' s medical records on 9/6/2023. This deficient practice violated Resident 1 ' s rights to secure personal medical records. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 7/3/2023 with diagnoses including metabolic encephalopathy (a problem in the brain due to chemical imbalance caused by an illness or organs that are not functioning as well as they should), congestive heart failure (a condition that develops when the heart does not pump enough blood for the body ' s needs), and benign prostatic hyperplasia (enlarged prostate). A review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 7/10/2023, indicated the resident ' s cognition (conscious mental activities including thinking, reasoning, understanding, learning, and remembering) was severely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents on invasive mechanical ventilators (a lifesaving intervention for patients with respiratory failure) were provided good mucosal (relating to the thin skin inside the mouth) care to the lips and the nasal (relating to the nose) passages to three of three sampled residents (Residents 2, 3, and 4). This deficient practice had the potential for residents on invasive mechanical ventilators to have dry and cracked lips and nasal passages. Findings: A review of Resident 2 ' s admission Record indicated the facility admitted Resident 2 on 7/17/2023 and the facility readmitted Resident 2 on 9/8/2023, with diagnoses including chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body), unspecified whether with hypoxia (a condition of the body in which the tissues are starved of oxygen) or hypercapnia (high levels of carbon dioxide in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to anchor (to secure) the urinary indwelling catheter (a thin, hollow tube inserted through the urethra [the tube that lets urine leave your bladder and your body] into the urinary bladder to collect and drain urine) on the leg of a resident to prevent tugging and pulling of the urinary catheter to one of four sampled residents (Resident 3). The deficient practice had the potential for Resident 3 ' s catheter to tug and pull causing trauma to the urinary meatus [duct that transmits urine from the bladder to the exterior of the body during urination] that could lead to infection. Findings: A review of Resident 3 ' s admission Record indicated the facility admitted Resident 3 on 4/25/2023, with diagnoses including acute kidney failure with tubular necrosis (part of the body ' s kidneys are damaged when the flow of blood and oxygen is compromised), hypo-osmolality (the most common disorder of fluid and electrolyte balance encountered in hospitalized patients) and hyponatremia (the sodium level in the blood is below…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-12 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the intravenous (IV, within a vein) tubing set were affixed with the date, time and initials of the licensed nurse who initiated the IV fluid therapy (is a way to give fluids, medicine, nutrition, or blood directly into the blood stream through a vein) to one of four sampled residents (Resident 2). The deficient practice had the potential for prolonged IV set use predisposing Resident 2 to infection. Findings: A review of Resident 2 ' s admission Record indicated the facility admitted Resident 2 on [DATE] and the facility readmitted Resident 2 on [DATE], with diagnoses including chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body), unspecified whether with hypoxia (a state in which oxygen is not available in sufficient amounts at the tissue level to maintain adequate balance in the body) or hypercapnia (high levels of carbon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an infection prevention and control program to two of four sampled residents (Residents 2 and 3) by failing to ensure oxygen tubing (used for oxygen delivery during at-home oxygen therapy or in-clinic procedures) were labeled with a date. The deficient practice had the potential for cross contamination (unintentional transfer of bacteria/germs or other contaminants from one surface to another) of infection among residents. Findings: A review of Resident 2 ' s admission Record indicated the facility admitted Resident 2 on 7/17/2023 and the facility readmitted Resident 2 on 9/8/2023, with diagnoses including chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body), unspecified whether with hypoxia (a state in which oxygen is not available in sufficient amounts at the tissue level to maintain adequate balance in the body) or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement infection control practices to four out of six sampled residents (Residents 2, 8, 9, and 10) by: 1. Failing to ensure Certified Nursing Assistant 1 (CNA 1) removed used protective gown before walking in the hallway. 2. Failing to ensure Licensed Vocational Nurse 2 (LVN 2) performed hand hygiene before donning (put on) gloves and wear a protective gown before touching the urine drainage dignity cover of Resident 2 who was on enhanced standard precaution (an infection control intervention designed to reduce transmission [transfer] of multidrug-resistant organisms [MDRO- bacteria that have become resistant to certain antibiotics that can no longer be used to control or kill the bacteria]). 3. Failing to ensure Licensed Vocational Nurse 5 (LVN 5) tied the back of the gown upon entry to an enhanced isolation precaution (an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, Licensed Vocational Nurse 5 (LVN 5) failed to protect the resident's rights of four out of four sampled residents (Residents 9, 11, 12, and 13) by: 1. Leaving the laptop opened to Resident 11 ' s Medical Record unattended facing the hallway with the picture of the resident and medical information showing. 2. Leaving a handwritten physician order for Resident 13 and barcode stickers for medications with Resident 9 and Resident 12's names on a legal-sized (8.5 inch x 14 inch in measurement) white paper on top of the medication cart. These deficient practices violated the resident's right to privacy. Findings: 1. A review of Resident 11 ' s admission Record indicated the facility admitted the resident on 8/1/2014 and eadmitted the resident on 6/8/2022, with diagnoses including chronic respiratory failure (a condition that results in the inability to effectively exchange carbon dioxide and oxygen, and induces chronically low oxygen levels or chronically high carbon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection control measures for one of one sample resident (Resident 2) by, failing to ensure Certified Nursing Assistant 1 (CNA 1) wore an isolation gown (a personal protective equipment [PPE] intended to be worn by health care personnel to protect against potential hazards or infections) before providing incontinence care to Resident 2 who was placed in enhanced standard precautions (ESP, a set of additional infection control measures taken to prevent the spread of diseases in the healthcare settings). This deficient practice had the potential to increase the risk of transmitting infections and diseases among healthcare personnel and residents. Findings: A review of Resident 2 ' s admission Record indicated the facility readmitted the resident on 8/7/2022 with diagnoses including attention to gastrostomy (a surgical procedure where a flexible tube inserted through the abdominal wall that directly delivers nutrition and medication to the stomach) and functional quadriplegia (complete immobility due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. On 11/16/2021 at 12:46 p.m. during dining observation, observed Certified Nurse Assistant 5 (CNA 5) enter a person under investigation's (PUI - resident with risk factors for a specific infectious disease) room, wearing face shield and surgical mask. On 11/16/2021 at 01:14 p.m. during an interview with CNA 5, CNA 5 stated he did not put a gown when entering the PUI room. CNA 5 stated when entering the PUI room he should be wearing gloves, gown, N95 (a mask containing multiple layers of protective fabric that they can capture up to 95% of bacteria and viruses and provide good protection against infection), and face shield. CNA 5 stated when he entered the PUI room, he was wearing a surgical mask but should have been wearing an N95. CNA 5 stated N95 provides a better protection than the surgical mask. CNA 5 further stated not wearing the appropriate personal protective equipment (PPE - equipment worn to minimize exposure to hazards like infections that cause serious workplace injuries and illnesses) can cause…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained or enhance a resident's dignity when Certified Nurses Assistants (CNA 1 and 3) were standing over the residents while assisting them to eat, for two of two sampled residents (Residents 43 and 101), investigated for dignity. These deficient practices had the potential to affect the residents' sense of self-esteem and self-worth. Findings: a. A review of the admission Record indicated Resident 43 was originally admitted to the facility, on 11/23/2019 and was readmitted on [DATE], with diagnosis that included sepsis unspecified organism (body's overwhelming and life-threatening response to infection that can lead to tissue damage, organ failure, and death), urinary tract infection (an infection in any part of the urinary system which includes kidneys, bladder, ureters, and urethra), and cardiomegaly (enlarged heart because of damage to the heart muscle). A review of the History and Physical, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure call light was within reach for one of one sampled resident (Resident 163) investigated under the Environmental task. This deficient practice has the potential to result in Resident 163 not being able to call for facility staff assistance. Findings: A review of admission record indicated Resident 163 was admitted to the facility, on 08/08/2020, with diagnoses including dysphagia (swallowing difficulty), seizures (a sudden, uncontrolled electrical disturbance in the brain), history of falls, anxiety disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), and type 2 diabetes mellitus without complications (chronic condition that affects the way the body processes blood sugar). A review of the Fall Risk assessment, dated 11/09/2021, indicated Resident 163's fall risk score was 28 (a score of 18 or more was high risk and care plan would be developed to reduce falls and injuries). A review of Resident 163's Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of verbal abuse and follow facility's abuse protocol, for one of one sampled resident (Resident 132). This deficient practice had the potential to place Resident 132 at risk for further verbal abuse. Findings: A review of the admission Record (Face Sheet) indicated Resident 132 was admitted to the facility, on 7/17/2018 and readmitted on [DATE], with diagnoses that included atherosclerotic heart disease (condition caused by plaque buildup in the wall of the arteries that supply blood to the heart), major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest), and anxiety disorder (an intense, excessive, and persistent worry or fear about everyday situations). A review of the Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 10/19/2021, indicated Resident 132 had the ability to make self-understood and to understand others. During an interview, on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-19 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS- as assessment and care screening tool) accurately reflected the resident's discharge status for a resident that left against medical advice for one resident (Resident 173) investigated for closed record review. This deficient practice had the potential to inaccurately reflect the plan of care for residents Findings: A review of the admission Record indicated Resident 173 admitted to the facility, on 08/31/2021, with a diagnosis that included cognitive communication deficit, chronic obstructive pulmonary disease (group of lung diseases that block airflow and make it difficult to breathe), Parkinson's disease (disorder of the central nervous system that affects movement, often including tremors), unspecified dementia without behavioral disturbance (describe a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life), cachexia (wasting disorder that causes extreme…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement an activities care plan for Resident 27. This deficient practice had the potential to result in inconsistent implementation of the care approaches that may lead to a delay in delivery of care and services. Findings: A review of the admission Record indicated Resident 27 was admitted to the facility, on 05/12/2021 and readmitted on [DATE], with diagnoses that included chronic respiratory failure (condition that results in the inability to effectively exchange carbon dioxide and oxygen that caused difficulty in breathing), heart failure (chronic, progressive condition in which the heart muscle was unable to pump enough blood to meet the body's needs for blood) and dysphagia (difficulty swallowing). A review of the Minimum Data Set (MDS - a comprehensive assessment and care screening tool), dated 08/18/2021, indicated Resident 27 was moderately impaired in cognition (the process of acquiring knowledge and understanding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-19 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement an activities program designed specifically to the needs of the individual residents, for one of two sampled residents (Resident 168). This deficient practice had the potential for a decreased quality of life and meaningless purpose in the facility for Resident 168. Findings: A review of Resident 168's admission Record (face sheet) indicated the resident, was initially admitted to the facility on [DATE], and was re-admitted on [DATE], with diagnoses that included psychosis (condition that affects the way your brain processes information and causes you to lose touch with reality), abnormalities of gait (a person's manner of walking) and mobility (the ability to move freely or be easily moved), diabetes mellitus (high blood sugar), and schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly). A review of Resident 168's Minimum Data Set (MDS, a standardized assessment tool and care screening tool) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement an element of the care plan for a resident with a pressure ulcer (injury to skin and underlying tissue due to prolonged pressure over a bony structure) by failing to reposition as scheduled, for one of eight sampled residents (Resident 140), investigated for pressure ulcers/injury. This deficient practice had the potential to result in the development of worsening and newly acquired pressure ulcers for Resident 140. Findings: A review of Resident 140's admission Record indicated the resident was originally admitted on [DATE] and was readmitted on [DATE] with diagnoses that included encephalopathy (damage or disease that affects the brain), abnormalities of gait and mobility (deviation from normal walking), and muscle weakness (decrease in strength in one or more muscles). A review of Resident 140's History and Physical Examination, dated 10/22/2021, indicated the resident did not have the capacity to understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a tab alarm (sensor that alerts caregivers if a resident is getting up from bed or chair) was placed while resident was in bed per physician order for one of two sampled residents (Resident 127). This deficient practice placed Resident 127 at risk for falls and serious injuries that include possible fracture (break in the bone) and bleeding. Findings: A review of Resident 127's admission Record (face sheet) indicated the resident admitted to the facility on [DATE] with diagnoses that included encephalopathy (disease or damage that affects the brain), abnormalities of gait (pattern of walking or moving on foot) and mobility, and dementia (group of symptoms affecting memory, language, problem-solving, and other thinking abilities). A review of Resident 127's Physician History and Physical, dated 10/7/2021, indicated the resident did not have the capacity to understand and make decisions. A review of Resident 127's Physician's Order,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-19 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician's orders for the care of gastrostomy tube (g-tube - tube placed into stomach for nutritional support and administering medications) by: 1. Failing to ensure Resident 105's gastrostomy tube insertion site was covered with dry dressing as ordered for one of two sampled residents (Resident 105). 2. Failing to use an abdominal binder (wide compression belt that encircles the abdomen) as ordered for one of two sampled residents (Resident 105). These deficient practices had the potential for contaminating Resident 105's g-tube insertion site and increasing the resident's risk for infection; and also had the potential for Resident 105, who has a history of pulling out his gastrostomy tube, to pull out his g-tube again and increase the risk for injury to the g-tube site. Findings: a. A review of Resident 105's admission Record (face sheet) indicated the resident was admitted to the facility on [DATE], and was readmitted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility failed to meet professional standards of quality for two of two sampled residents (Residents 148 and 107) by failing to administer blood pressure medication according to parameters (limit or range) set by physician. These deficient practices have the potential to result in Resident 148 and 107 in unintended complications related to the management of blood pressure such as hypotension (abnormally low blood pressure and can lead to falls). Findings: a. A review of Resident 148's admission Record (face sheet) indicated the resident was initially admitted to the facility on [DATE], and was re-admitted on [DATE], with diagnosis that included secondary hypertension (high blood pressure that's caused by another medical condition) and hyperlipidemia (a condition in which there are high levels of fat particles in the blood). A review of Resident 148's Minimum Data Set (MDS- an assessment and care screening tool) dated 11/1/2021 indicated the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-08-15 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure five of 33 sampled residents received an accurate Minimum Data Set (MDS - a comprehensive resident assessment tool) by failing to: 1. Complete assessment Section I (active diagnoses), by failing to include diagnoses of mood disorder (a mental illness characterized by having rapid changes in mood from depression to mania) per information in the medical record for two of five residents sampled for unnecessary medications (Resident 15 and 107). 2. Accurately code Section O for therapy (therapy given to restore an individual back to their highest possible level of physical, mental, and psychosocial well-being) minutes and days provided for one of six sampled residents (Resident 32). 3. Accurately code Section O for days of Restorative Nursing Aide program (RNA, nursing aide program that help residents to maintain their function and joint mobility) range of motion (ROM, movement at a given joint) technique and application of splints…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-08-15 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one of 65 resident rooms (room [ROOM NUMBER]) accommodated no more than four residents per room. room [ROOM NUMBER] measured 418.5 square feet (sq. ft. - a unit of area measurement) and had five beds inside the room. This deficient practice had the potential to result in inadequate usable living space for the residents and working space for the healthcare staff. Findings: During an observation on 8/11/2025 at 10:10 a.m., room [ROOM NUMBER] had five beds. room [ROOM NUMBER] had five residents residing in the room. room [ROOM NUMBER] had ample space for beds, overbed tables, dressers, equipment, and there was sufficient space for the provision of necessary care and services. Residents reported no issues regarding room size. During an interview on 8/11/2025 at 9:40 a.m. with Licensed Vocational Nurse (LVN) 4, LVN 4 stated there were no concerns regarding room [ROOM NUMBER]'s size. During a review of a Letter regarding a written…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-08-15 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide at least 80 square feet (sq. ft. - unit of area measurement) per resident in multiple resident bedrooms for three out of 65 resident rooms (rooms [ROOM NUMBER]). room [ROOM NUMBER] had four beds and measured 290.93 sq. ft., room [ROOM NUMBER] had three beds and measured 215.2 sq.ft., and room [ROOM NUMBER] had three beds and measured 213.58 sq. ft. This deficient practice had the potential to result in inadequate useable living space for the residents and inadequate working space for healthcare staff. Findings: During a review of the Letter regarding a request for a room size waiver, submitted by the Administrator and dated 8/15/2025, the Letter indicated rooms [ROOM NUMBER] did not meet the 80 sq. ft per resident room requirement per federal regulation. The shape of the room, size, and location of the resident beds were in accordance with the special needs of the residents and would not adversely affect the residents' health and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-08-23 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to accurately code the Minimum Data Set (MDS - a standardized assessment and care screening tool) Assessments dated 10/16/2023, 1/16/2024, and 4/17/2024 for one (1) out of 1 sampled resident (Resident 111) investigated during a review of behavioral-emotional care area by failing to code the resident's diagnosis of Post-Traumatic Stress Disorder (PTSD - a condition that develops when a person has experienced or witnessed a scary, shocking, terrifying, or dangerous event) in the MDS. This deficient practice had the potential to negatively affect Resident 111's plan of care and delivery of necessary care and services while in the facility. Findings: During a review of Resident 111's admission Record, the admission Record indicated the facility admitted the resident on 1/11/2021 and readmitted in the facility 2/10/2021 with diagnoses including but not limited to PTSD, schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), and dementia (a general term for loss of memory, language,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-08-23 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations. interviews, and record review, the facility failed to ensure that one of 65 resident rooms (room [ROOM NUMBER]) accommodated no more than four residents per room. room [ROOM NUMBER] measured 419.06 square feet and had five beds inside the room. This deficient practice had the potential to result in inadequate usable living space for the residents and working space for the healthcare staff. Findings: During an observation on 8/22/2024 at 8:15 a.m., observed room [ROOM NUMBER] to have five beds. The room had five residents residing in the room. Observed the room to have ample space for beds, overbed tables. dressers. equipment, and there was sufficient space for provision of necessary care and services. Residents reported no issues regarding room size. During interviews with staff on 8/22/2024 at 8:30 a.m., there were no concerns regarding the size of the aforementioned room. A review of the waiver letter submitted by the Administrator on 8/22/2024 indicated that room [ROOM NUMBER] had five…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2024-08-23 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide at least 80 square feet (sq. ft. - unit of measurement) per resident in multiple resident bedrooms for the three out of 65 resident rooms (rooms [ROOM NUMBER]). room [ROOM NUMBER] had 4 beds inside the room. room [ROOM NUMBER] and 23 had 3 beds inside the room. This deficient practice had the potential to result in inadequate useable living space for all the residents and inadequate working space for the health caregivers. Findings: During s review of the Request for Room Size Waiver letter dated 8/22/2024, submitted by the Administrator, the request for the three rooms was reviewed. The letter indicated the rooms did not meet the 80 square feet requirement per federal regulation. The letter indicated the resident beds were in accordance with the special needs of the residents and will not adversely affect the residents' health and safety and do not impede the ability of the residents in that room to obtain their highest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2023-09-05 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staffing information was posted and placed in a visible and prominent place daily. As a result, the total number of staff and the actual hours worked by the staff was not readily accessible to residents and visitors. Findings: During an observation on 8/30/2023, at 1:25 p.m., with the Administrator (ADM), observed with ADM the hours per patient day (HPPD, the number of productive hours worked by Registered Nurses [RNs] with direct patient care responsibilities per patient day for each in-patient unit in a calendar month) Staff Posting at Station 1 was not updated. The date that was indicated on the posting was 8/29/2023. During an interview on 8/30/2023, at 1:43 p.m., with the Infection Preventionist (IP), who used to work in the facility as the Director of Staff Development (DSD), stated that the HPPD posting should have been updated by the DSD at the beginning of the shift. The IP stated the HPPD Staff Posting should be updated to make the public aware that they had enough staff to care for their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2021-11-19 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure that one of 65 resident rooms (room [ROOM NUMBER]) accommodated no more than four residents per room. room [ROOM NUMBER] measured 480 square feet and had five (5) beds inside the room. This deficient practice had the potential to result in inadequate usable living space for the residents and working space for the healthcare staff. Findings: During an observation on 11/19/2021 at 10 a.m., observed room [ROOM NUMBER] to have five beds. The room had two residents residing in the room. Observed the room to have ample space for beds, overbed tables, dressers, equipment, and there was sufficient space for provision of necessary care and services. During interviews with staff on 11/19/2021, there were no concerns regarding the size of the aforementioned rooms. A review of the waiver letter submitted by the Administrator on 11/16/2021 indicated that room [ROOM NUMBER] had five beds. A review of the Client Accommodation Analysis Form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has no plan of correction
  • No harm found · Bcited before2021-11-19 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide at least 80 square feet (sq. ft. - unit of measurement) per resident in multiple resident bedrooms for the nine out of 65 resident rooms (Rooms 5, 7, 9, 11, 19, 22, 23, 24, 29). room [ROOM NUMBER] had five beds inside the room. room [ROOM NUMBER] had 4 beds inside the room. room [ROOM NUMBER], 7, 9, 11, 22, 23, 24 had 3 beds inside the room. This deficient practice had the potential to result in inadequate useable living space for all the residents and working space for the health caregivers. Findings: A review of the Request for Room Size Waiver letter dated 11/16/2021, submitted by the Administrator for the nine rooms was reviewed. The letter indicated the rooms did not meet the 80 square feet requirement per federal regulation. The letter indicated the resident beds were in accordance with the special needs of the residents and will not adversely affect the residents' health and safety, and did not impede the ability of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has no plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$45,604 in federal fines across 2 penalties.

  • $34,632 — penalty dated 2024-09-19
  • $10,972 — penalty dated 2024-05-15

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 4 of 53.3+0.7 vs chain
The other 37 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Alameda Care CenterBurbank, CA 1 of 5Burbank Healthcare & RehabBurbank, CA 1 of 5California Healthcare And Rehabilitation CenterVan Nuys, CA 1 of 5Cerritos Vista Healthcare CenterBellflower, CA 1 of 5Colonial Care CenterLong Beach, CA 1 of 5Imperial Care CenterStudio City, CA 1 of 5Live Oak Rehab CenterSan Gabriel, CA 1 of 5Magnolia Gardens Convalescent HospitalGranada Hills, CA 1 of 5Northridge Care CenterReseda, CA 1 of 5Sherman Oaks Health & RehabSherman Oaks, CA 1 of 5Sherman Village HccNorth Hollywood, CA 1 of 5West Hills Health And Rehabilitation CenterCanoga Park, CA 1 of 5Western Convalescent HospitalLos Angeles, CA 2 of 5Broadway Manor Care CenterGlendale, CA 2 of 5Chino Valley Health Care CentePomona, CA 2 of 5Covina Rehabilitation CenterCovina, CA 2 of 5Crenshaw Nursing HomeLos Angeles, CA 2 of 5Eastland Subacute And Rehabilitation CenterEl Monte, CA 2 of 5Highland Springs Care CenterBeaumont, CA 2 of 5Intercommunity Healthcare & Rehabilitation CenterNorwalk, CA 2 of 5Longwood Manor Conv.hospitalLos Angeles, CA 2 of 5Park Anaheim Healthcare CenterAnaheim, CA 2 of 5Santa Fe LodgeEl Monte, CA 2 of 5Whittier Pacific Care CenterWhittier, CA 3 of 5Green Acres Healthcare CenterRosemead, CA 3 of 5Imperial Crest Health Care CenterHawthorne, CA 3 of 5Laurel Convalescent HospitalFontana, CA 3 of 5Mayflower Care CenterEl Monte, CA 3 of 5Montrose Healthcare CenterMontrose, CA 3 of 5San Gabriel Conv CenterRosemead, CA 3 of 5Sunnyview Care CenterLos Angeles, CA 3 of 5View Park Convalescent CenterLos Angeles, CA 4 of 5Burlington Convalescent HospitalLos Angeles, CA 4 of 5Casa Bonita Convalescent HospitalSan Dimas, CA 4 of 5Meadows Ridge Care CenterColton, CA 5 of 5Alden Terrace Convalescent HospitalLos Angeles, CA 5 of 5Pico Rivera Healthcare CenterPico Rivera, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KLAVAN, RACHELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR20%since 06/30/2023
SHOUHED, HEATHERIndividualW-2 MANAGING EMPLOYEEsince 02/08/2012

CMS files one row per role, so the 3 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$28.9M
Net patient revenuemost recent cost report
+9.4%
Operating marginrevenue minus expenses
$2.6M
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 18%Other / private 3%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.6M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$433per resident / day
operating cost
$13,164per month
≈ monthly operating cost
$478per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555686. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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