Broadway Manor Care Center
605 West Broadway, Glendale, CA 91204 · For profit - Limited Liability company · 78 certified beds · (818) 246-7174 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $36,090 in federal fines (most recent 2025-03-18)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.3% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.7% | 4.0% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.4% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.1% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 18.6% | 9.8% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 12.0% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.2% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.7% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.0% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.5% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 6.7% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 83.0% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 27.9% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.2% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.35 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.74 | 1.57 | 1.80 | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
33.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 131 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 43.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 46 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.45 therapist hours per resident per day in 2026Q1 — more than 76% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 33.0%CMS range 26.9–41.7 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 8.2–15.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 43.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 45.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.3%CMS range 6.7–14.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.31 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 78 beds and averages 73.0 residents a day — about 94% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.43 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.66 hrs/resident/day on weekends vs 4.16 on weekdays — 12% thinner on weekends. RN hours go from 0.48 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 12 most serious are shown; the remaining 45 are one tap away and print in full.
- Immediate jeopardy · J2025-04-04 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure Licensed Vocational Nurse [LVN] 1 and Registered Nurse Supervisor (RNS) 1 consulted and notified the attending physician (Physician 1) and/or Physician Assistant (PA) 1 of a resident's significant change in condition (refers to a major decline in a resident's health status that requires a comprehensive reassessment that is not expected to resolve on its own or through standard medical interventions) for one of two sampled residents (Resident 1) in accordance with Resident 1's physician's order and care plan developed to monitor Resident 1 and notify the physician for adverse reaction (unwanted, unexpected, or harmful effect resulting from a medication or other treatment), while receiving Eliquis (a brand of anticoagulant [blood thinner] medication that prevents or reduces blood clots) from 9/3/2024 to 2/25/2025. Facility licensed staff that included RNS 1 and LVN 1 failed to promptly notify Physician 1 or PA 1 for Resident 1's significant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Amended Copy - 4/1/25 Based on interview and record review the facility failed to assess, monitor for the signs and symptoms of Peripheral Arterial Disease (PAD- also known as peripheral vascular disease [PVD], a circulatory problem where narrowed arteries reduce blood flow to the legs, arms, or other parts of the body, often due to plaque buildup), and follow the general acute care hospital (GACH 1) physician and facility ' s attending physician ' s recommendations for one of three sampled residents (Resident 1), who was recently hospitalized for an acute cerebrovascular accident (CVA – a type of stroke [occurred when blood flow to the brain was interrupted], loss of blood flow to a part of the brain), right internal carotid artery stenosis ([NAME]- a condition that happens when the carotid artery, which is the large artery on either side of the neck, becomes blocked), and PAD, by failing to: Ensure the facility ' s licensed staff and the attending physician, identified and addressed Resident 1 ' s diagnoses of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary treatment and care in accordance with professional standards of practice (established guidelines or requirements for safe and accountable practice, protecting both the public and the profession's reputation) for one of three sampled residents (Resident 1) by failing to assess the resident and notify the physician when the resident had a change of condition on 5/9/2026. Specifically, Resident 1 was noted with swelling and skin discoloration on right upper arm on 5/9/2026 however there was no documentation indicating that the attending physician was informed regarding the situation or discussion of possible cause of the condition change to further consideration of appropriate diagnostic test/treatment/intervention for Resident 1 until 5/13/2026, when the X-ray result indicated a displaced right humeral fracture and Resident 1 was transferred to general acute care hospital (GACH) for evaluation. This deficient practice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-12 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive resident specific care plan for three of eight sampled residents (Resident 4, 8 and 31) in accordance with the facility's policy and procedures. A care plan for Resident 4 and 31 was not developed for management of dementia ( a progressive brain disorder that affects memory and thought process). This failure had the potential to result in the resident not to receive the necessary care needs and psychosocial needs, increased behavioral escalation, resident distress, and risk of harm. 2. A care plan for Resident 8 was not developed for the management of self inflicted wound of both hands by picking at his nails and skin using fingers on both hands. This failure had the potential to result in worsened or delayed healing of Resident 8's wound. Findings: 1.During a review of Resident 4's Face sheet ( admission Record) indicated the resident was originally admitted to the facility on [DATE], with a diagnosis of but not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1.Reconcile (the process of comparing transactions and activity to supporting documentation) two medication emergency kitS ([eKIT] - kit containing medications needed to be used during emergencies) containing lorazepam (a controlled substance [CS - medications which have a potential for abuse and may also lead to physical or psychological dependence, also known as narcotics or Controlled Medication [CM] used for anxiety) for February 2026, in one of two Medication Rooms (Medication Room Station A) inspected. 2. Account for one dose of Modafinil (a CM used to sleep apnea [a disorder where breathing repeatedly stops and starts during sleep, preventing necessary oxygen flow and restful sleep]) for Resident 4 in one of two inspected medication carts (Medication Cart 1). 3.Include the verifying signatures of two licensed nurses on the Medication Disposition Record observed in Medication Room Station A for four of four sampled records. As a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to label, discard medications and stored safely, following manufacturer's recommendations and in accordance with the facility's Policy and Procedure (P&P) titled Medications and biologicals by failing to: 1.Label one (1) open Lantus (type of long-acting insulin [medication that lowers blood sugar]) in a Solostar pen (a type of prefilled syringe containing insulin) stored in Medication Cart 2 at room temperature for one of three sampled residents (Resident 83). 2. Remove from use and discard one (1) expired medication from facility stock, in accordance with manufacturer's requirements and facility policy and procedures, in one (1) of two (2) inspected medication rooms (Medication Room Station A.) These deficient practices increased the risk that Resident 83 and other residents to receive medication that had become ineffective or toxic due to improper storage or labeling, experience medication adverse consequences (unwanted, uncomfortable, or dangerous effects that a medication may have) resulting in the negative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow the facility's policy and procedure for Sanitation and Infection Control, to ensure the Dietary Aide (DA) followed infection control policies to ensure the department operated under sanitary condition to serve 70 of 70 residents. This deficient practice had the potential to cause food-borne illnesses caused by consuming contaminated foods or beverages. Findings: During an observation on 2/11/2026 at 11:40 AM, during a tray line observation, the Dietary [NAME] (DC) when serving food and was observed wearing gloves. The DC opened the refrigerator door, took out a box, set it on the counter, and proceeded to serve a bread roll with the same gloved hand. Registered Dietitian (RD) present during tray line was made aware of the observation and instructed the DC to wash his hands and change to new gloves. During an interview on 2/11/2026 at 3:18 PM with Dietary Supervisor Department (DSD) stated that the DC should have washed his hands and change gloves before proceeding to continue to serve food. DSD stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-12 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to provide sufficient training program to ensure the continuing competence of certified nursing assistants. This deficient practice had the potential to negatively impact the competence and performance of certified nursing assistants in delivering safe and effective nursing care. Findings: During an interview on 2/12/2026 at 2:10 PM with Director of Staff Development (DSD), DSD stated that nursing assistants weigh the residents, but nursing assistants were not given a training on weight assessment and there was no competency tool checklist for weight assessment. During an interview on 2/12/2026 at 2:35 PM with Restorative Nursing Assistant (RNA)1, RNA 1 stated that they do weigh the residents but cannot remember the last time training on weighing residents was given by the facility. During an interview on 2/12/2026 at 2:55 PM with Registered Nurse (RN) 1, RN 1 stated Resident 8 was weighed monthly only and was not weighed every week for the first month of Resident 8's admission. During an interview on 2/12/2026…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that 1 of 7 sampled residents (Resident 48) had a current and accessible copy of the Advance Directive (a legal document indicating resident preference on end-of-life treatment decisions) in the resident's electronic chart and physical clinical record. These failures had the potential to cause conflict with Resident 48's and their representative party's wishes regarding end-of-life treatment and care. Findings: During a review of Resident 48's admission Record (AR), the facility admitted Resident 48 to the facility on 6/4/2022 and readmitted on [DATE] with diagnoses that included dementia (a progressive state of decline in mental abilities), unspecified psychosis (a severe mental condition in which thought and emotions are so affected that contact is lost with reality), and heart failure (chronic condition were the heart muscle cannot efficiently pump blood to the rest of the body). During a review of Resident 48's Advance Directive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care in accordance with professional standards and facility policy and procedures (P&P) for one of six residents (Resident 55) observed for medication administration by failing to administer crushed medications separately. This deficient practice increased the risk that Residents 55 could experience medication adverse effects (unwanted, unintended result) such as drug (medication) - drug interactions and cross-contamination from combining and administering crushed medications together. Findings: During an observation on 2/10/2026 at 9:35 AM with Licensed Vocational Nurse (LVN) 6, LVN 6 was observed crushing and combing the following medications in a small plastic cup for Resident 55: Amlodipine (a medication used for high blood pressure) 5 milligram ([mg] - a unit of measure of mass) tablet. Benztropine (a mediation used for Parkinsons disease [a brain disorder that causes problems with movement, balance, and coordination]) 3 mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of eight sampled residents (Resident 7) with limited range of motion (ROM - the extent of movement of a joint) was assessed for refusal of care and provided alternative treatment and services when resident refused to receive ROM exercises, use of hand roll splints (rigid, or semi-rigid devices used to stabilize fractured bones, injured joints, or muscles) and no alternative measures provided to prevent decline in ROM. This deficient practice had the potential to place the resident at increased risk for ROM decline and development of contractures (a condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints). Findings: During a record review of Resident's 7 admission Record (AR), dated the AR indicated that Resident 7 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with included diagnoses of rheumatoid arthritis (a chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide safe and hazard free environment in accordance with facility's policy and procedure titled Oxygen Administration by failing to display a Oxygen in Use precaution on the door for one of eight sample residents (Resident 5) who was receiving oxygen. This deficient practice had the potential to place residents at risk of injury due to accidental fire and hazard. Findings: During an observation on 2/9/2026 at 9:52 AM during the initial tour, Resident 5 was lying on the bed receiving oxygen at 4 liters delivered via nasal cannula (a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen) there was no sign on the resident's door indicating that oxygen was in use in Resident 5's room or that smoking was prohibited. During a record review of Resident 5's, admission Record (AR), the AR indicated Resident 5 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · D2026-02-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that one of three sample residents (Resident 2, a resident who had kidney failure (failure of the kidney to filter toxins and remove extra fluid in the body) and receives hemodialysis (dialysis, a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) fluid intake restriction was monitored properly and followed the Registered Dietitian's (RD) fluid restriction recommendation of 750 to 1500 milliliters (mL, unit of measure) as indicated in the Nutritional Assessment on 1/26/2026. These failures had the potential to place Resident 2 at risk for altered hydration status which may lead to severe dehydration or fluid overload which may result in a hypotensive (low blood pressure) or hypertensive (high blood pressure) blood pressure emergency, edema (swelling), shortness of breath, heart failure (heart cannot effectively pump blood to the rest of the body) and may ultimately lead to hospitalization. Findings: During a review of Resident 2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that Certified Nurse Assistant (CNA) 6 had the competency skill to accurately monitor and document one of one sampled residents (Resident 2) food intake who was receiving a renal diet (a specialized diet prescribed by the physicians for residents with kidney disorder) as indicated in the facility's policy and procedures. This failure had the potential to place Resident 2 at risk for unintended weight loss and fluid deficit or excess that could further decline in her nutritional management. Findings: During a review of Resident 2's admission Record (AR), the facility admitted Resident 2 on 12/27/2023 and readmitted Resident 2 on 1/16/2026 with diagnoses that included Type 2 Diabetes Mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), End Stage Renal Disease (ESRD, irreversible kidney failure), and hypothyroidism (thyroid does not make enough thyroid hormone to meet the body's needs). During a review of Resident 2's History and Physical (HP), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to provide care and services to one of one sampled resident (Resident 8) with loss of dentures in accordance with facility policy and procedure titled Dental Services. This deficient practice had resulted in the Resident 8's ability to chew his food that could lead to choking or pain with chewing potentially leading to weight loss. Findings: During a review of Resident 8' face sheet, the face sheet indicated Resident 8 had an initial admission on [DATE] with the diagnoses but not limited to; major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest) , chronic ataxia (neurological sign characterized by impaired muscle coordination that leads to unsteady movements) and type 2 diabetes mellitus (disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 8's Minimum Data Set (MDS-a federally mandated resident assessment tool) dated 10/11/2025, MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure complete and accurate medical records were complete and accurate for 2 of 8 sampled residents (Resident 64 and 42) by failure to ensure: Advance Directive (document used to verify and record that the resident or legal representative was informed of their rights to accept or refuse treatment) for Resident 64 was dated. Physician Orders for Life -Sustaining Treatment form (POLST- a physician's order that includes level of medical intervention) for Resident 42 contained required signature. This failure had the potential to result in confusion regarding the validity of resident's treatment preferences and delay or delivery of care that may not have been consistent with the residents wishes. Findings: During a review of Resident 64's admission Record indicated the facility admitted the resident originally on 09/07/2022, with a diagnosis of acute respiratory failure( lungs cannot get enough oxygen into the blood), kidney failure( kidneys cannot properly filter waste and excess fluid from the blood) and atrial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's infection control program for one of eight sample residents (Resident 62) by failing to assess and document signs and symptoms of respiratory infection as indicated in the facility's policy and procedure titled Infection Control. This deficient practice placed other residents at risk of repiratory infection. Findings: During a record review of Resident 62's admission Record (AR) the AR indicated Resident 62 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dementia (a progressive state of decline in mental abilities), encephalopathy (malfunction of the brain that alters its structure or function), respiratory syncytial virus (RSV - a common, contagious virus causing mild, cold-like symptoms in most people but it can lead to severe lung infections like bronchiolitis or pneumonia in older adults). During a record review of Resident 62's Minimum Data Set (MDS - a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-19 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS-a federally mandated resident assessment tool) transmitted timely to the Centers for Medicare and Medicaid Services (CMS) system for 11 of 13 sampled residents (Resident 2, 14, 24, 25, 26, 48, 49, 61, 71 55 and 67). This deficient practice had the potential to result in confusion regarding the care and services provided to the residents, and a potential to affect the facility's quality of care monitoring system that measures the effective, safe, efficient, patient-centered, equitable (fair), and timely care. Findings: 1.During a review of Resident 2's admission Record indicated the facility admitted Resident 2 on 4/30/2024 with diagnoses that included dementia (a general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and hyperlipidemia (a condition where there are high levels of fat in the blood). During a review of Resident 2's MDS summary indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow proper sanitation and food handling practices in accordance with the facility ' s policy and procedure by failing to ensure the scoop was not left inside the thickener (products used to modify the consistency of drinks, helping people with dysphagia [difficulty swallowing to control the way they swallow]) container/bin after each use. This deficient practice had the potential to result in foodborne illnesses (also called food poisoning caused by eating contaminated (transfer of disease-causing organism the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect) food. Findings: During a kitchen observation on 12/17/24 12:30 PM, in the presence of the Dietary Supervisor (DS), a scoop was found inside the thickener container with its handle touching the contents. DS stated that the scoop should not have been left inside the container because the handle could introduce bacteria or other contaminants, leading to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-19 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility's Quality Assurance Performance Improvement (QAPI-a systematic, interdisciplinary, comprehensive, and data-driven approach to maintain and improve quality in nursing homes) committee failed to develop and evaluate a QAPI plan to ensure the Minimum Data Set (MDS-a federally mandated resident assessment tool) were transmitted timely to the Centers for Medicare and Medicaid Services (CMS) system for 11 of 13 sampled residents (Resident 2, 14, 24, 25, 26, 48, 49, 61, 71 55 and 67) which was an identified care area concern from the last annual recertification survey conducted from 12/18/2023 to 12/21/2023. These deficient practices had resulted in the late MDS transmission to the CMS data system that affects the care planning, quality of care and quality of life of the residents. Findings: 1. During a review of Resident 2 ' s admission Record indicated the facility admitted Resident 2 on 4/30/2024 with diagnoses that included dementia (a general term for the impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate the needs of one of two sampled residents (Resident 14) in accordance with the facility's policy and procedure by failing to ensure the call light (a device used by residents to signal his or her needs for assistance) was within reach. This deficient practice had the potential for Resident 14 not able to call the facility staff to ask for help or assistance especially during emergency. Findings: During a review of Resident 14's admission Record, indicated the facility originally admitted Resident 14 on 7/31/2024 and readmitted on [DATE] with diagnoses that included generalized anxiety disorder (worry that are difficult to control and interfere with day-to-day activities), difficulty walking, and generalized muscle weakness. During a review of Resident 14's, Minimum Data Set (MDS-a federally mandated resident assessment tool), dated 11/7/2024, indicated Resident 14 required supervision or touching assistance (helper provides…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed provide a safe and homelike environment for one of two sampled residents (Resident 50) with five plastic bags tied together and used as an extension to pull as a string to turn on and turn off the overhead light above the bed. This deficient practice had the potential to cause accident and created a non homelike environment and frustration to Resident 50 when pulling the string. Findings: During a review of Resident 50's admission Record, indicated the facility originally admitted Resident 50 on 10/27/2023 and readmitted on [DATE] with diagnoses that included Dementia (a group of related symptoms associated with an ongoing decline of the brain and its abilities), anxiety disorder (excessive worry and feelings of fear, dread, and uneasiness), depression (a constant feeling of sadness and loss of interest), and psychosis (loss of contact with reality). During a review of Resident 50's Minimum Data Set (MDS - a resident assessment tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and closed record review, the facility failed to ensure that one of three sampled residents (Resident 58), indicated the reason of discharge or transfer in the Notice of Proposed Transfer/Discharge form (a written notification to the resident or responsible party that included the reason for the transfer or discharge, where the resident will be transferred or discharged to, how to contact the State Long Term Care Ombudsman, and how to appeal the transfer or discharge if necessary) was not completed in accordance with the facility's policy and procedure. This deficient practice violated the residents right and the facility's policy procudere that had the potential for Resident 38 not to be informed about the reasons of his transfer/discharge. Findings: During a review of Resident 58 ' s admission Record (Face Sheet), indicated the facility admitted Resident 58 on 3/20/2023, and readmitted on [DATE] with diagnoses including Alzheimer's disease (progressive brain disorder that affects the person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete the Notification of bed-hold and Return form (a form that indicates the resident's rights to return to the facility after hospitalization) in accordance with the facility's policy and procedures, for two of three sampled residents (Resident 38 and 58) who were transferred to the General Acute Care Hospital (GACH) as ordered by the physician. This deficient practice resulted in the violation of the resident's rights to be informed about the Notification of bed-hold and Return policy and to be aware that he/she can return to the facility after hospitalization as ordered by the physician. Findings: 1. During a review of Resident 38's admission Record (Face Sheet), the facility admitted Resident 38 on 1/14/2023, and readmitted on [DATE] with diagnoses including Alzheimer's disease (end stage renal disease (ESRD- a medical condition in which a person's kidneys cease functioning on a permanent basis), heart failure (a condition in which the heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow up a Preadmission Screening and Resident Review (PASRR - a federally required screening for mental health; PASRR Level I identify suspected mental illness, intellectual/developmental disability, or related condition; Level II screening determines if the individual would benefit from specialized mental health services) evaluation for two of two sampled residents (Residents 49 and 69): 1. For Resident 49 who assessed as having positive level 1 screening on 4/29/2022, indicated required a level II mental health screening. 2) for Resident 69 who assessed as having negative level 1 screening on 6/3/2024, indicated to resubmit a PASRR level 1 screening if the resident remained at the facility longer than 30 days. (Resident 69 remained in the facility for more than six months and still in the facility. This failure had the potential to result in Resident 49 and Resident 69 not to receive care and services in the most integrated setting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 20) who had a right heel blood filled blister, had an air loss mattress ( LAL- mattress designed to prevent and treat pressure sore [a skin breakdown due to unrelieved pressure and friction to the skin]) setting was not set according to residents weight, the manufacturer's guidelines was set based on the resident's weight to prevent and/or minimize skin pressure on the bony prominences of the body. This deficient practice had the potential to delay healing, worsened pressure sore and that negatively affect Resident 20's quality of life. Findings: A review of Residents 20's admission Record indicated the resident was admitted , on 11/6/2024 with diagnoses that included atherosclerosis on native arteries of extremities, bilateral legs (cause long-term poor blood flow in your legs), peripheral vascular disease (PVD-a condition where blood vessels in your arms or legs become narrowed, preventing enough blood from reaching those areas), diabetes mellitus (lifelong…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three sample residents (Resident 70) who was incontinent (no control) of bladder receives appropriate treatment and services for the urinary indwelling catheter (or Foley Catheter is a flexible plastic tube inserted into the bladder that remains there to provide continuous urinary drainage) to prevent urinary tract infection (UTI - an infection that can occur in any area of the urinary tract, including the ureters, bladder, kidneys, or urethra) by failing to: 1. Assess and document presence of sediments (visible solid particles in the urine containing blood, crystals and bacteria, including sloughing of tissue (debris), or cells) in the urine which commonly due to urinary tract infection (UTI). 2. Notify the physician presence of sediments in Resident 70's urine. 3. Securely anchor Resident 70's indwelling urinary catheter (a flexible plastic tube inserted into the bladder that remains there to provide continuous urinary drainage) to prevent from pulling tractions and dislodgement of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a supply of Norco (a medication used to treat pain) was available pursuant to an active physician order for one of five residents (Resident 44) observed for medication administration. The deficient practice of failing to maintain an adequate supply of Resident 44 ' s pain medication increased the risk for the resident to experience pain at a higher level for longer than necessary due to the unavailability of his medication that could lead to a decline in his quality of life. Findings: A review of Resident 44 ' s admission Record (a document containing a resident ' s demographic and diagnostic information), dated 12/18/24, indicated he was admitted to the facility on [DATE] and most recently readmitted on [DATE] with diagnoses including osteoarthritis of the knee (a medical condition caused by a gradual wearing down of protective cartilage between the bones in the knee joints causing stiffness, swelling, and pain.) A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the entire dose of warfarin (a blood-thinning medication used to prevent life-threatening blood clots from forming) 2.5 milligrams (mg - a unit of measure for mass) was administered via gastrostomy tube (g-tube - a tube surgically implanted in the stomach for feeding and medication administration) in accordance with the physician ' s order on 12/17/24 for one of five residents (Resident 279) who observed during medication administration. The deficient practice of failing to administer Resident 279's entire dose of warfarin 2.5 mg could increase the risk of the resident to develop blood clot and result in a stroke (interruption of blood flow to the brain) or heart attack (lack of or interruption of blood flow to the heart) due to blood clot and/ or other complications resulting from blood clots that could lead to hospitalization or death. Findings: A review of Resident 279 ' s admission Record (a document containing a resident ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prepare and served food and menus that meet resident choices including their nutritional needs by failing to: 1. Ensure [NAME] 1 and [NAME] Assistant uses and have access to preparation guides and recipes during food preparation or puree diet (blended until they reach a smooth consistency) and thickened liquids for 18 of 18 residents receiving puree diet. 2. Ensure one of three sampled residents ( Resident 17) received double portion of meat as specified in the physician's order. This had the potential for residents to not receive the nutrition they need that could lead to food dissatisfaction and weight loss. Findings: 1.During a tray line observation on 12/17/2024 at 11:45 AM, [NAME] 1 was observed preparing a puree diet by scooping a powder of thickener (products used to modify the consistency of drinks, helping people with dysphagia (difficulty swallowing to control the way they swallow ) directly from the jar and adding it to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-19 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure to administer the morning medications as ordered by the physician for one of three sampled residents (Resident 1), who receives dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly. It often involves diverting blood to a machine to be cleaned) treatments three times a week outside the facility, at 7:45 AM as ordered by the physician. This deficient practice had the potential for worsening Resident 1 ' s medical condition such as fluid overload, high blood pressure, and heart complications. Findings: During a review of Resident 1's Face Sheet (admission record) indicated the resident was admitted to the facility on [DATE] with diagnoses including end stage renal disease (a condition in which the kidneys lose the ability to remove waste and balance fluids), dependence on renal dialysis, hyperglycemia (high blood sugar), hypertension (high blood pressure). During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-19 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident was free from significant medication error by failing to administer insulin as ordered by the physician for one of three sampled residents (Resident 1), who receives dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly. It often involves diverting blood to a machine to be cleaned) treatments three times a week outside the facility. This deficient practice had the potential for Resident 1 to have high blood sugar and complication such as Diabetic ketoacidosis (condition develops when body does not have enough insulin and glucose can't enter cells for energy, blood sugar level rises, and body begins to break down fat for energy which produces toxic acids called ketones. Ketones accumulate in the blood and eventually spill into the urine. Diabetic ketoacidosis can lead to a diabetic coma that can be life-threatening. Findings: During a review of Resident 1's Face Sheet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat one of four sampled residents (Resident 4) with respect and dignity by failing to ensure to maintain Resident 4 ' s bodily privacy during an inspection of her G-Tube (a tube inserted through the belly that brings nutrition directly to the stomach) by LVN 1, which resulted in the resident's gastrointestinal tube being exposed in the resident ' s common Dining Area. This deficient practice had the potential to negatively impact residents leading to shame, depression, and embarrassment, diminishing the importance of emotional and psychological health. Findings: 1. A review of Resident 4 ' s admission Record indicated the resident was admitted on [DATE], with diagnoses that included dysphagia (difficulty swallowing or not able to swallow) and gastro-esophageal reflux (a condition which the stomach contents move up into the throat) disease. A review of Resident ' 4 History and Physical dated 5/21/24, indicated the resident dis not have the capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the quarterly Minimum Data Sets (MDS - a standardized assessment and screening tool) were completed and transmitted to the Centers for Medicare and Medicaid Services (CMS) data base within the required time frame for 5 of 14 sampled residents (Residents 26, 65, 58, 28, 40). This deficient practice had the potential to negatively affect the provision of necessary care and services and care planning to ensure they meet their highest potentials for Residents 26, 65, 58, 28, 40). Findings: 1. A review of Resident 26's admission Record, dated 12/20/23 indicated, Resident 26's was admitted on [DATE], with diagnosis that included dementia [the loss of cognitive functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily life and activities]. A review of Resident 26's quarterly MDS, dated [DATE], as the assessment reference date (ARD- last day of the observation period that the assessment covers for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record reviews, the facility failed to ensure the medication error rate of less than five (5) percent, due to failure of the licensed staffs to follow the facility's policy and procedure on medication administration for three of four selected residents (Residents 26, 13 and 28) during medication administration observation. These deficient practices resulted in four (4) medication errors out of twenty-seven opportunities (medications observed administered or attempted to administer) which resulted in a medication administration error rate of fifteen percent (15%), that exceeded the five (5) percent threshold. Cross reference to F760 Findings: During an observation of the medication pass, on 12/20/23, there were three medication errors, which included: 1. A review of Resident 26's admission Record, dated 12/19/23, the record indicated, Resident 26 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dementia (the loss of cognitive functioning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-21 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure its residents were free from significant medication error as indicated in the facility's policy and procedure related to medication administration by failing to: 1. For Resident 26, the licensed nurse attempted to administer Morphine Sulfate (MS-a medication used to relieve sever pain) solution via mouth instead of via the gastrostomy tube (G-tube, a tube that is surgically inserted into the resident's stomach to allow access for food fluids and medications) as ordered by the physician. 2. For Resident 13, the licensed nurse failed to check the resident's apical pulse (a pulse site on the left side of the chest over the pointed end of the heart) before administering Digoxin (a heart medication) as ordered by the physician. 3. For Resident 28, the licensed nurse did not verify the physician's orders for Vitamin C tablet (vitamin supplement) and Zinc Sulfate (mineral supplement used for wound healing) capsule by mouth to Resident 28,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation interview and record review the facility failed to follow professional standards for food service safety, in accordance with the facility's policy and procedure on Refrigerator / Freezer Storage, by failing to: 1. Label and date 31 covered glasses of milk in the refrigerator. 2. Label and date an open bag of hashbrown in the freezer. These deficient practices had the potential to result in food contamination, growth of microorganisms (disease causing organism) that could cause foodborne illness (food poisoning or food illness due to pathogens (harmful organism that cause illness such as bacteria, viruses, or parasites) and toxins that contaminate food. Findings: During an initial kitchen observation conducted with the Dietary Service Supervisor (DSS) on 12/18/2023 at 8:30 AM, the facility's refrigerator had 31 covered glasses of milk without a label or date. In a concurrent interview, the DSS stated, the glasses of milk should be dated to ensure it is used first and the milk is still fresh, not spoiled for the residents to consume. The DSS stated, spoiled milk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility did not dispose garbage and refuse properly by not covering two of two metal dumpsters (large trash container designed to be emptied into a truck) due to overflowing garbage bags, leaving 10 trash bags on the ground next to the dumpster, while waiting for trash to be picked up by the garbage truck. This deficient practice had a potential to attract birds, flies, insects, pest and possibly spread infection to 70 of 70 facility residents and affect including staff and visitors. Findings: During an observation of the dumpster area outside of the facility side entrance on 12/18/2023 at 8 AM, two out of two metal dumpsters were not covered due to overflowing trash bags leaving 10 trash bags on the ground next to the dumpster. During a concurrent observation of the dumpster area outside the facility side entrance and interview with Dietary Service Supervisor (DSS) dated 12/18/2023 at 8:40 AM, the DSS stated that the two-metal dumpsters were overflowing with trash bags and 10 trash bags were found on the ground. The DSS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed implement the facility's policy and procedure on infection control to prevent spread of infection by failing to 1. ensure the nasal cannula (NC-a device used to deliver supplemental oxygen to people) tubing was changed weekly for Resident 60 and Resident 61. 2. ensure to date the gastrostomy (a creation of an artificial external opening into the stomach for nutritional support) feeding tubing for Resident 28 and Resident 37. 3. ensure the facility staff to perform hand hygiene and wear proper personal protective equipment before providing care to Resident 26. 4. ensure the facility to conduct water testing for legionella (bacteria most found in water, including groundwater, fresh and marine surface waters that causes severe pneumonia [severe infection in the lungs]) These deficient practices had the potential to result in the infection (a process when a microorganism, such as bacteria, fungi, or a virus, enters a person's body and causes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to treat one of one resident (Resident 2) with respect and dignity by ensuring the facility staff who assisted Resident 2 to eat was not standing next to the resident who was sitting, did not take the spoon from the resident without permission and, the staff had an eye contact with Resident 2 while assisting the resident to eat. These deficient practices had the potential for Resident 2 to have decreased feeling of self-worth, lower self-esteem and a decline in psychosocial (social and emotional being) wellbeing. Findings: During a review of Resident 2's admission Record indicated the facility originally admitted Resident 2 on 6/11/21 and readmitted her on 12/20/21 with diagnoses that included dementia (a general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and hypertension (high blood pressure). During a review of Resident 2's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 10/6/23, indicated Resident 2 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not implement its policy and procedures titled, Theft and Loss Policy and Procedures and Abuse Prevention and Prohibition Program by not thoroughly investigating an alleged misappropriation of property (he deliberate misplacement, exploitation, or wrongful, temporary, permanent use of a resident's belongings or money without the resident's consent) for one of three sampled residents (Resident 45). Resident 45 reported missing $1500 on 12/11/23 to the Administrator (the Abuse Coordinator) and the ADM Designee (ADMD) that was not thoroughly investigated by the facility. This deficient practice had resulted in Resident 45's verbalization of feeling sadness for not being able to share money to his family, and a potential to negatively affect Resident 45s quality of life, such as sadness and mistrust to facility staff. Findings: A review of Resident 45s admission record indicated the resident was originally admitted to the facility on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's policy and procedure titled Theft and Loss Policy and Procedures by not reporting to the California Department of Public Health, Ombudsman (state agency that advocates for the residents and the Police Department) within 24 hours, the allegation of misappropriation of property (he deliberate misplacement, exploitation, or wrongful, temporary, permanent use of a resident's belongings or money without the resident's consent) for one of three sampled residents (Resident 45) who reported missing $1500.00 to the Administrator (ADM) and Administrator Designee (ADMD) on 12/11/23. As a result of this deficient practice Resident 45 felt sad that he could not give money to his family during the Christmas time. This deficiency could also result in other potential residents to be a subject for theft or loss that could lead to a psychosocial decline and mistrust with the facility staffs. Findings: A review of Resident 45s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the comprehensive Minimum Data Sets (MDS - a comprehensive standardized assessment and screening tool) were completed and submitted in the CMS (Centers for Medicare and Medicaid Services- Long-Term Care) data base within the required time frame for two of 14 selected residents (Resident 42 and Resident 62). This deficient practice had the potential to negatively affect the provision of necessary care and services for Resident 42 and Resident 62. Findings: 1.A review of Resident 42's admission Record dated 12/20/23 indicated, Resident 42's most recent admission date to the facility was 8/23/19, with diagnosis that included dementia [the loss of cognitive functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily life and activities], hypertension (high blood pressure), and anxiety disorder (a group of mental disorders characterized by significant feelings of fear) A review of Resident 42's annual comprehensive MDS indicated October 19, 2023, as the assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS-a resident assessment and care-screening tool) was transmitted timely to the Centers for Medicare and Medicaid Services (CMS) system for one of 14 sampled residents (Resident 68). This deficient practice had the potential to result in confusion regarding the care and services provided to Resident 41, and a potential to affect the facility's quality of care monitoring system that measures the effective, safe, efficient, patient-centered, equitable (fair), and timely care. Findings: During a review of Resident 68's admission Record indicated the facility admitted Resident 68 on 4/15/23 with diagnoses that included dementia (a general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and end stage renal disease [a condition in which the kidneys (human organ) lose the ability to remove waste and balance fluids. During a review of Resident 68's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain a Preadmission Screening and Resident Review (PASRR - a federally required screening for mental health; PASRR Level I identify suspected mental illness, intellectual/developmental disability, or related condition; Level II screening determines if the individual would benefit from specialized mental health services) Level II evaluation for two of three sampled residents (Residents 9 and 66). This failure had the potential to result in Resident 9 and Resident 66 not to receive the necessary mental health services which can negatively affect their quality of life. Findings: 1. A review of Resident 9's face sheet indicated the resident was initially admitted to the facility on [DATE], and readmitted on [DATE] with diagnoses of dementia (a syndrome (a group of related symptoms) associated with an ongoing decline of the brain and its abilities), anxiety disorder (a feeling of unease, such as worry or fear, that can be mild or severe) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary care and services to one of one sampled resident (Resident 27) by ensuring the resident was assisted immediately when calling for help to change a soaking wet brief from urine incontinence (no control) and to ensure the call light was within reach to be used by the resident who needed assistance with ADL (Activities of Daily Living) as indicated in the residents plan of care and facility's policy and procedures. This failure resulted in Resident 27's developing skin damaged from prolonged sitting on a wet incontinent brief and a high risk for resident to fall and sustain injuries when unable to use a call light for assistance. Findings: A review of Resident 27's admission Record, dated 12/19/23, the record indicated, Resident 27 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included generalized weakness, gastrostomy (a surgical procedure in which a tube is inserted in the stomach…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents with limited range of motion (limited ROM-joint that has a reduction in its ability to move) to receive Restorative Nursing Assistant (RNA) assisted active range of motion (AAROM) exercises followed by application and removal of left elbow splint (a plastic device used to immobilize elbow to support healing and to prevent further damage) to increase, prevent, or maintain the ROM mobility as ordered by the physician's for one of two residents (Resident 15). Residents 15 did not receive RNA assisted exercises on 12/18/23, left elbow splint application and removal with wear time of at least four hours a day on 12/12/23, 12/13/23, 12/15/23, 12/19/23 was not placed. As a result of these deficient practices Resident 15 verbalized being upset and angry and concerned of further risk for increasing left arm contractures (a condition that results in muscles, tendons, joints, or other tissues to tighten or shorten causing a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a hazard free environment by ensuring one of one sampled resident (Resident 47) who smokes did not possess a pack of cigarettes and a lighter in his pocket while in the facility as indicated in the resident's plan of care. This deficient practice had the potential to result in an accidental fire in the facility and can lead to injury to the residents. Findings: During a review of Resident 47's admission Record indicated the facility initially admitted Resident 47 on 9/7/22 and readmitted him on 10/4/22 with diagnoses that included anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities) and suicidal ideations (thinking or planning to kill or hurt himself) During a review of Resident 47's Interdisciplinary Team (IDT- a team of staffs from different disciplines that develops the plan of care for the residents) Education Regarding Smoking Policy and Need for Supervision, dated 4/25/23, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 55), received the Jevity 1.5 (feeding formula) as ordered by the physician, and was not administered Glucerna 1.5 (a feeding formula). This failure had a potential to result in Resident 55's unplanned weight loss/weight gain and/or an allergic reaction to the formula. Findings: A review of Resident 55's admission Record, dated 12/19/23, the record indicated, Resident 55 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included gastrostomy (a surgical procedure used to insert a tube, often referred to as a G-tube, through the abdomen and into the stomach), cerebral infarction (or a stroke, occurs as a result of disrupted blood flow to the brain due to narrowing of the blood vessels, blood clot and bleeding), hypertension (high blood pressure), hyperlipidemia (an abnormally high concentration of fat particles in the blood), adult failure to thrive (syndrome of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Minimal Date Set (MDS- a comprehensive standardized assessment and screening tool) (MDS) Coordinator had necessary skill sets and competency to complete and transmit to CMS (Centers for Medicare and Medical Services) data base the MDS assessments for all the facility residents in accordance with the facility's policy and procedure. This failure had a potential to result in inaccurate MDS assessment, documentation, late or missed completion and submission of MDS assessment to the CMS data base, and a potential to affect the facility's quality of care monitoring system that measures the effective, safe, efficient, patient-centered, equitable (fair), and timely care. Findings: During an interview on 12/19/23 at 3:18 PM with the MDS Coordinator, MDS coordinator stated, he did not have certification for MDS and admitted he did not have any proof that he attended the MDS trainings for completion and transmission of the MDS assessments. During an interview on 12/20/23 at 10:32 AM, with the Administrator (ADM), the ADM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of five sampled residents (Resident 54) who was assessed by the facility as allergic to fish, was not served fish with the meal as indicated in Resident 54's plan of care and the facility's policy and procedure. This deficient practice had the potential to result in Resident 54 to experience an allergic reaction and anaphylactic shock (a severe, potentially life-threatening allergic reaction that can develop rapidly) which could lead to death. Findings: During a review of Resident 54's admission Record indicated the facility initially admitted Resident 54 on 1/19/23 and readmitted him on 11/10/23 with diagnoses that included anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities) and dementia (a general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities). During a review of Resident 54's Minimum Data Set (MDS, a standardized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility's Quality Assurance Performance Improvement ([QAPI] performed a systematic, interdisciplinary, comprehensive, and data-driven approach to maintain and improve quality in nursing homes) committee failed to identify facility and resident care issues, develop, and implement appropriate plans of action, in accordance with the facility's policy and procedures on Continuous Quality Improvement Program (QAPI), by failing to: 1a. Ensure the QAPI committee identified and developed measures to ensure the Minimum Data Set-a resident assessment and care planning tool (MDS) were completed and transmitted timely to the CMS data System timely by the MDS Coordinator after reviewed by the DON for eight of eight residents (Residents 42, 62, 26, 65, 58, 28, 40 and 41). 1b. Ensure the QAPI committee evaluated that competency of the MDS coordinator to ensure timely completion and submission of the MDS assessments to the Center for Medicaid and Medicare System (CMS). These deficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of five sampled residents (Resident 62), was informed of the benefits and potential side effects (undesired effect) of Influenza (Flu- a type of respiratory infection due to virus) vaccine (a substance injected into the muscle with the use of a needle to stimulate immunity [defense against fight infection] to a particular infectious disease) prior to administration. As a result of this failure Resident 62 was not able to exercise his right to have informed consent prior to accepting to receive or not receive the annual influenza vaccine. Findings: A review of Resident 62's admission Record, dated 12/19/23, the record indicated, Resident 62 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included cerebral infarction (or a stroke, occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), Type 2 diabetes (disease that occurs when blood sugar is too high),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2026-02-12 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that resident's bedrooms measured at least 80 square feet (sq. ft) per resident for 30 of 31 rooms (Rooms 1-4, 6-12, 4-32) in the facility in accordance with the facility's policies and procedures (P&P) titled, Bedrooms, dated May 2017. This deficient practice had the potential to negatively impact the care and services of the facility's staff and to provide safe nursing care and privacy to the residents. Findings: During a review of the facility's request for an additional room size waiver, dated 2/9/2026, the room waiver indicated that each bathroom was easily accessible in the rooms, and there was sufficient room between beds and the foot of the beds to allow freedom of movement and transfers for wheelchair-bound residents. During a review of the Client Accommodation Analysis form, dated 2/9/2026, submitted by the facility on 2/9/2026, the form indicated that there were 31 rooms that did not measure 80 sq. feet per resident as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-12-19 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to post an accurate nurse staffing information of actual hours worked by Registered Nurses (RN), License Vocational Nurse (LVN)/ License Practical Nurse (LPN) per shift on 11/17/2024 up to 12/17/2024 (one month) accordance with the facility ' s policy and procedure titled Posting Direct Care Daily Staffing Numbers. This deficient practice of posting inaccurate nurse staffing information had the potential to cause misleading information to the residents and the visitors of the nursing care provided to the residents. Findings: During a review of the facility documents titled Nursing Hours Projection Staffing Report, dated 11/17/2024 up to 12/17/2024 (one month), the document indicated, the posting nursing hours showed hours worked by License Nurses per shift (not specific to hours worked by RN and/or LVN/LPN). During a concurrent interview and record review, on 12/17/2024, at 3:41 PM, with Director of Nurses (DON), the facility document titled Nursing Hours Projection Staffing Report, dated 12/17/2024 was reviewed. The document…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-12-19 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure resident's bedroom measured at least 80 square feet (sq. ft.-a unit of measurement) per resident in multiple resident bedrooms for 30 out of 31 rooms. Rooms 1, 2, 3, 4, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25 ,26, 27, 28, 29, 30, 31, and 32 that measured less than 80 sq. ft. per resident. This deficient practice had the potential to affect the delivery of care and services of the staffs the residents which can affect the privacy to the residents. Findings: During a concurrent interview and record review on 12/17/2024 at 10:30 AM, with the Administrator (ADM), the Client Accommodations Analysis (CAA- a form used to identify the room sizes and number of beds in the room), dated 12/17/2024, indicated there were 30 resident bedrooms in the facility that measured less than 80 sq. ft. per resident care area. The CAA indicated 30 resident bedrooms did not measure 80 sq. ft. per resident as listed below: Rooms - Sq. Ft Number Beds/Resident 1 151.2 2/2 2 144.88 2/1 3 134.88 2/2 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-12-21 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure resident's bedroom measured at least 80 square feet (sq. ft.-a unit of measurement) per resident in multiple resident bedrooms for 33 out of 44 rooms. Rooms 1, 2, 3, 4, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25 ,26, 27, 28, 29, 30, 31, and 32 measured less than 80 sq. ft. per resident. This deficient practice had the potential to impact the ability to provide safe nursing care and privacy to the residents. Findings: During a concurrent interview and record review on 12/20/23 at 3:30 PM, with the Administrator (ADM), the Client Accommodations Analysis (CAA- a form used to identify the room sizes and number of beds in the room), dated 12/20/23, indicated there were 42 resident's bedrooms in the facility that measured less than 80 sq. ft. per resident care area. The CAA indicated 42 resident's bedrooms did not measure 80 sq. ft. per resident as listed below: Rooms Required Square Footage Square Footage Number of Beds Number of Resident 1 160 151.2 2 2 2 160 144.88 2 2 3 160…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$36,090 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $36,090 — penalty dated 2025-03-18
- Medicare payment denial — starting 2025-04-16 for 9 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.2 | -0.2 vs chain |
| Health inspection | 2 of 5 | 2.1 | -0.1 vs chain |
| Staffing | 4 of 5 | 3.3 | +0.7 vs chain |
| Quality measures | 2 of 5 | 3.3 | -1.3 vs chain |
The other 37 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JRB INVESTMENTS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/30/2023 |
| AARON FRIEDMAN GROUP A BUSINESS ASSETS TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 20% | since 06/30/2023 |
| IRA DAVID FRIEDMAN GROUP A BUSINESS ASSETS TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 20% | since 06/30/2023 |
| KLAVAN, RACHEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 20% | since 06/30/2023 |
| DEVORAH DANZIGER GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| ELKA KAPLAN GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| ESTHER HOFF GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| MORDECHAI NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| RACHEL NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| SARAH DUNNER GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| YEHOSHUA NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| YISROEL NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| FRIEDMAN, IRA | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; TRUSTEE OF THE SNF | — | since 06/30/2023 |
| GHAZARIAN, VERA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/03/2024 |
| KLAVAN, JOSHUA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/16/1986 |
| FRIEDMAN, AARON | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNF | — | since 06/30/2023 |
| LEHMANN, LIBBY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 09/17/2025 |
| NOTIS, SHMUEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 09/17/2025 |
| FRIEDMAN FAMILY TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| IRA D FRIEDMAN 1991 TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| JRB ENTERPRISES, A CALIFORNIA LIMITED PARTNERSHIP | Organization | ADP OF THE SNF | — | since 09/17/2025 |
| LEHMANN FAMILY 1991 TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| LIBBY FRIEDMAN LEHMANN GROUP A BUSINESS ASSETS TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| LONGWOOD MANAGEMENT LLC | Organization | ADP OF THE SNF | — | since 01/01/2023 |
| RUCHEL FRIEDMAN KLAVAN GROUP A BUSINESS ASSETS TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| THE KLAVAN FAMILY TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| THE TZIPPY FRIEDMAN NOTIS 1990 TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| PERVAIZ, ZAID | Individual | ADP OF THE SNF | — | since 01/01/2013 |
| SANDHU, HARDEEP | Individual | ADP OF THE SNF | — | since 03/14/2025 |
CMS files one row per role, so the 37 rows in the source record cover these 29 parties — each is shown once here with every role it holds. Nothing is omitted.
20 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055670. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.