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Colonial Care Center

1913 E 5th Street, Long Beach, CA 90802 · For profit - Corporation · 196 certified beds · (562) 432-5751 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Feb 2026Behavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$140,904 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (82) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $140,904 in federal fines (most recent 2026-01-29)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
1510 E 7th St · (562) 590-9800 · Call to confirm hours
Pharmacy
1942 E Anaheim St · (562) 591-0549 · Call to confirm hours
Grocery
1340 E 7th St
Park
510 Rose Ave · (562) 822-6570 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.8%10.2%15.4%typical
Long-stay residents who lose too much weight4.5%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.9%0.8%0.9%typical
Long-stay residents with a urinary tract infection1.6%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.5%0.4%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.5%1.6%3.3%typical for the state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened9.1%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.7%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine95.4%98.2%95.3%typical
Long-stay residents with pressure ulcers4.4%4.3%4.7%typical
Long-stay residents with worsening bladder/bowel control15.1%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table38.5%12.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication9.3%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine40.0%93.2%79.4%worse
Short-stay residents rehospitalized after admission22.8%23.0%22.6%typical
Short-stay residents with an outpatient ER visit11.8%11.2%12.0%typical
Long-stay hospitalizations per 1,000 resident days3.722.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.911.571.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 69 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.4%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
37.1%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 37.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 124 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.4%CMS range 23.1–44.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.9–14.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge37.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge31.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.9%CMS range 4.2–10.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.421.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.43
RN hours/ resident / day
1.44
LPN hours/ resident / day
2.48
Aide hours/ resident / day
4.36
Total nurse hours/ resident / day
0.34
RN hoursweekends
36.6%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 196 beds and averages 186.7 residents a day — about 95% occupied, or roughly 9 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.36 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.48 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.11 hrs/resident/day on weekends vs 4.46 on weekdays — 8% thinner on weekends. RN hours go from 0.47 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2026-02-12)
28
at the previous standard inspection (2025-02-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

82 citations, most serious first. The 15 most serious are shown; the remaining 67 are one tap away and print in full.

  • Immediate jeopardy · J2025-02-06 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident with a Full Code status (resident wants all life saving measures in case of life threatening emergencies) and in distress, received Cardiopulmonary Resuscitation (CPR-an emergency procedure to restart a person's heart, chest compressions) immediately, reducing the residents chances of survival and adverse health outcomes for one of 145 residents with Full Code status (Resident 44). The facility failed to: 1.Ensure Registered Nurse (RN) 2 announced a Code Blue (an announcement that signifies a medical emergency where a patient is experiencing a life-threatening situation) when Resident 44 had no palpable (rhythmic beat of a blood vessel indicating a heartbeat, that can be felt by touch) heartbeat. 2.Ensure RN 2 provided resuscitation and basic life support such as CPR immediately without loss of critical time to Resident 44, when Resident 44 no longer had a palpable pulse on [DATE]. 3.Ensure RN 2 was knowledgeable of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-02-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident, who was receiving feeding through a gastrostomy tube ([GT] a soft tube surgically placed into the stomach to provide nutrition and medications), did not have a severe weight loss (a weight loss greater than five percent (%) in one month, or greater than 7.5% in three months, and greater than 10% in six months) for one of 48 residents receiving GT feeding (Resident 188). The facility failed to ensure: 1.The licensed nurses conducted a change of condition (COC) assessment and monitored Resident 188 closely including weekly weights, signs and symptoms of malnutrition (condition that develops when the body is deprived of vitamins, minerals and other nutrients it needs to maintain healthy tissues and organ function), and dehydration (a dangerous loss of body fluid caused by illness, sweating, or inadequate intake), when the resident had A.Significant weight loss of (nine pounds ([lbs.] a unit of weight measurement) in one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, Licensed Vocational Nurse (LVN) 1 failed to assess the mobility limitations and take precautions before moving one of three sampled residents (Resident 1), who was dependent on staff to roll from the left to the right side. The facility failed to ensure: LVN 1 requested assistance from another staff member before repositioning Resident 1, who per the Minimum Data Set ([MDS] a resident assessment tool), was dependent on staff to roll from the left side to the right and or the assistance of two or more helpers was required for Resident 1 to roll from the left to the right side. This deficient practice resulted in LVN 1 repositioning Resident 1 without assistance and hitting Resident 1's right knee on the resident's bed frame. Resident 1 experience pain, swelling and tenderness to the right knee, and was subsequently diagnosed with an acute (sudden-onset) right distal femur fracture (a break of the knee). Resident 1 was transferred to a General Acute Care Hospital (GACH) where…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility did not provide timely medical intervention and transferred to a general acute care hospital (GACH) for one of three sampled residents (Resident 1) who experienced a significant change in condition related to unmanaged pain and delayed treatment. The facility failed to: 1. Notify Resident 1's physician promptly after receiving an order for right hip and right femur (the bone of the thigh or upper hind limb, articulating at the hip and the knee) x-ray (images of the inside of the body) result on 10/22/2025 at 1:22 a.m. indicating an acute (a condition that sudden) proximal (point of attachment) femoral (hip) fracture (broken bone) with soft tissue swelling (accumulation of fluid in the body's muscles and is a sign of inflammation caused by injury). The physician was not notified until 8:35 a.m., over seven hours later. 2.The facility failed to follow Resident 1's care plan titled, Resident 1 has the potential for alteration in comfort due to pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident, who had no impairments in the right hand and arm range of motion ([ROM], full movement potential of a joint [where two bones meet]) did not acquire an avoidable decline (reduction) in ROM and did not develop a contracture (loss of motion associated with stiffness and joint deformity) of the right wrist and right hand for one of seven sampled residents (Resident 59). The facility failed to: 1.Accurately assess and code the Minimum Data Set ([MDS], a comprehensive assessment and care screening tool) dated 12/28/2023, to indicate ROM limitations in Resident 59's right arm. 2. Assess Resident 59's ROM of both arms for any changes or decline in ROM on the quarterly Joint Mobility Screens ([JMS] a brief assessment of a resident's ROM in both arms and both legs), dated 11/21/2023 and 12/28/2023. 3. Ensure Resident 59 was provided with a Restorative Nursing Aide program ([RNA] a nursing program that uses restorative nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-12 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a debris-free dumpster area when trash was not properly contained, covered, and free from overflowing for three of three trash dumpsters.This failure had the potential to result in pests (an organism that causes harm to humans such as flies, cockroaches, and rodents) entering the facility and spreading diseases to the residents.Findings:During an observation on 2/9/2026 at 8:45 a.m. in the outdoor garbage area, there were three dumpsters. The three trash dumpsters were open and overflowing with garbage. There were folded brown boxes and trash bags filled with used personal protective equipment (PPE, clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) overflowing from the three trash dumpsters onto the lid of two trash bins.During a concurrent observation and interview on 2/10/2026 at 8:20 a.m. in the outdoor garbage area, with the Dietary Services Supervisor (DSS), two of three trash dumpster lids were not completely closed. DSS stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents, who were identified at risk for fall, did not fall and sustained injury for one of three sample residents (Resident 8 and Resident 44). The facility failed to: 1. Ensure Change of Condition (COC- a sudden clinically important deviation from a patient's baseline in physical, cognitive, behavioral, or functional condition), care plan, Interdisciplinary Team (IDT team members from different departments working together with a common purpose to set goals and make decisions ensure residents receive the best care), Medical Doctor (MD) notification was initiated for Resident 8 after Rehabilitation staff (group of healthcare professionals who work together with a patient and their family to achieve maximum physical, cognitive, and functional independence) initiated a post fall assessment (evaluation performed by staff to check for injuries and identify the cause of a fall) dated 12/3/2025 .2.Ensure the licensed nurses evaluated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of eight sampled residents (Resident 9), who was receiving hemodialysis (dialysis, a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) :Physician orders for specific fluid allowed in 24 hours were placed.Fluid intake was being measured.These deficient practices had the potential to place residents at risk for fluid retention and overload.Findings:a. During a review of Resident 9's admission Record (Face Sheet), the admission Record indicated the facility admitted the resident on 3/1/2022 and was readmitted on [DATE] with diagnoses including end stage renal disease (ESRD-irreversible kidney failure), diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), and chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing).During a review of Resident 9's History and Physical (H&P)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0699 — pattern
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to Identify and to intervene in two of three sampled residents (Resident 17 and Resident 156)' history of trauma and triggers which may cause re-traumatization (a person encounters a new event or stimulus that triggers them to re-experience the intense stress, emotional distress, and even flashbacks of a previous traumatic event as if it were happening again) as evidenced by:A. Failing to assess and identify the trauma and triggers for Resident 17 related to natural/human caused disaster.B. Failing to assess and identify the trauma and triggers for Resident 156 related to homelessness. This failure had the potential to result in Resident 17 and Resident 156 experiencing re-traumatization and further psychosocial decline.Findings:A. During a review of Resident 17's admission record, the admission record indicated Resident 17 was admitted initially to the facility on [DATE] and last readmission was on [DATE] with diagnoses including post-traumatic stress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of five sample residents (Resident 73 and Resident 99): Obtained consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) that explains the risk and benefits of bed rails (are adjustable metal or rigid plastic bars that attach to the bed) with the resident representative prior to installation. was offered other alternative attempts prior to installing side rails. These failures had the potential to result in compromised resident safety associated with unassessed bed rail use. Findings: A.)During a record review of Resident 73's admission record indicated Resident 73 was admitted on [DATE] with a diagnoses of bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), Alzheimer's disease (a disease characterized by a progressive decline in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Three errors out of 29 opportunities contributed to an overall error rate of 10.34 % affecting two of five residents observed for medication administration (Residents 92 and 97). The errors noted were as follows:Incorrect strength of ferrous sulfate (an iron supplement) administered to Resident 97Incorrect formulation of multivitamins (a vitamin supplement) administered to Resident 97Incorrect strength of ferrous sulfate administered to Resident 92 The deficient practice of failing to administer medications in accordance with the physician's orders or professional standards increased the risk that Residents 92 and 97 may have experienced medical complications possibly resulting in hospitalization.Findings: During an observation of medication administration on 2/10/26 at 8:07 AM with the Licensed Vocational Nurse (LVN 4), LVN 4 was observed administering the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food safety, sanitary food storage and food preparation practices.These failures have the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to food borne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) for the residents.Findings:During an observation on 2/9/2026 at 8:45 a.m. in the kitchen with the Dietary Services Supervisor (DSS), In Refrigerator 2 there were two open corn tortilla packages on the top shelf. One corn tortilla package with an open date of 2/7/2026 was in its original plastic packaging and open-to-air. One open corn tortilla package was stored in plastic wrap with no open date.During an observation on 2/9/2026 at 9:13 a.m. in the kitchen with the DSS, In the dry storage room there was one dented pineapple can on the same shelf as non-dented food cans. One open dried tri-colored pasta was stored in its original packaging and open-to-air.During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures by failing to:1. Ensure Certified Nurse Assistant (CNA) 2 did not pick up Resident 186's contaminated cloth from hallway floor and place in the resident's closet without washing.2. Follow Enhanced Barrier Precaution [EBP-an infection control measures, primarily in nursing homes, requiring staff to wear gowns and gloves during high-contact care for residents with multidrug-resistant organisms or increased risk factors like wounds/devices, expanding beyond Standard Precautions to prevent multidrug-resistant organism (MDRO) spread where direct contact is likely] while handling dirty bed linens for Resident 175.These failures had the potential to result in compromised infection control measures to prevent the spread of infection among residents, staff, and visitors. Findings: 1. During a review of Resident 186's admission record, the admission record indicated Resident 186 was initially admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to obtain a complete a written informed consent (voluntary agreements to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for the use of physical restraints (devices that limit a resident's movement) prior to the use of padded bilateral upper side rails for one of one sampled resident (Resident 196).This failure resulted in a violation of Resident 196's right to be informed and participate in treatment decisions. Findings:During a review of Resident 196's admission Record, the record indicated the facility admitted the resident on 1/22/2026, with diagnoses including but not limited to tracheostomy (a surgical procedure to create an opening through the neck into the windpipe to provide an alternative airway), gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), and diabetes (a disorder characterized by difficulty in blood sugar control and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Advance Directives ([AD]-written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were discussed and written information was provided to the residents and/or responsible parties and had a completed Physician Orders for Life-Sustaining Treatment ([POLST]- a medical order that helps give people with serious illness more control over their care during a medical emergency) for one of three sampled residents (Resident 18) in the medical records.These failures had the potential for delay of care and treatment and/ or inadvertently missed health care wishes/ decisions of the residents during emergencies, end of life, and changes in condition.Findings:During a review of Resident 18's admission Record, the admission Record indicated, Resident 18 was initially admitted to the facility on [DATE] and last re-admission was on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 67 citations
  • Potential for harm · Dcited before2026-02-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the nursing staff notified the physician in a timely manner when one out of three residents (Resident 122) refused tube feeding (a method of delivering liquid nutrients, fluids, and medications directly into the stomach or small intestine via a flexible tube) for the day. This deficient practice placed Resident 122 at risk for potential weight loss and malnutrition. Findings:During a review of Resident 122's admission Record, the admission Record indicated Resident 122 was originally admitted to the facility on [DATE], and readmitted on [DATE]. Resident 122's diagnoses included quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), acute respiratory failure (a life-threatening, sudden-onset condition where the lungs cannot adequately oxygenate the blood or remove carbon dioxide), and gastrostomy (a surgical opening fitted with a device to allow feedings to be administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from physical abuse when Resident 96 pushed Resident 44, causing Resident 44 to fall to the ground. This deficient practice resulted in Resident 44 falling and sustaining a traumatic skin tear measuring 1 centimeter (cm unit of measure of length) long by x 0.1 cm wide on the right eyebrow, requiring an emergency visit to a General Acute Care Hospital (GACH) for treatment and management. Findings: During a review of Resident 44's admission record, the admission record indicated Resident 44 was admitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), depression (constant feelings of sadness, and irritability that lasts more than two weeks) and Alzheimer's disease (a disease characterized by a progressive decline in mental abilities). During a review of Residents 44's Minimum Data [MDS)] resident assessment tool), dated 12/26/2025, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure Minimum Data Set (MDS- a resident assessment tool) accurately reflects resident status for two of five sampled residents (Resident 73 and Resident 99). This failure had the potential to result in inaccurate assessment of the resident's condition, leading to inappropriate care planning, monitoring and interventions. Findings: A. During a record review of Resident 73's admission record, it indicated Resident 73 was admitted on [DATE] with a diagnoses of bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), Alzheimer's disease (a disease characterized by a progressive decline in mental abilities) and Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements). During a record review of Resident73's Minimum Data set (MDS- resident assessment tool), dated 1/26/2026 ,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement the nursing interventions according to the care plan for one of three sampled residents (Resident 99). This deficient practice had the potential for Resident 99 needs not being met. Findings: During a record review of Resident 99's admission record indicated Resident 99 was admitted on [DATE] with a diagnoses dementia (a progressive state of decline in mental abilities), schizophrenia (a mental illness that is characterized by disturbances in thought), and history of falling. During a record review of Resident 99's MDS dated [DATE] indicated that residents cognitive was impaired. The MDS indicated that Resident 99 needs maximal assistance with toileting, shower, lower body dressing and putting on/taking off footwear. During an observation on 02/09/2026 at 9:49 a.m. in Resident 99's room, Resident 99 was lying in bed facing the door with bilateral siderails up and call light within reach. Resident 99 did not have any floor mats or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow the care plan and implement nonpharmacological interventions (any healthcare intervention not involving medications) for pain for one of eight sampled residents (Resident 20).This deficient practice had the potential to place the resident at risk for ineffective pain management and untreated pain.Findings:During a review of Resident 20's admission Record (Face Sheet), the admission Record indicated the facility admitted the resident on 11/15/2021 with diagnoses including hypertension (HTN- high blood pressure), schizophrenia (a mental illness that is characterized by disturbances in thought) and low back pain.During a review of Resident 20's History and Physical (H&P) dated 12/21/2025, the H&P indicated the resident did not have the capacity to understand and make decisions.During a review of Resident 20's Minimum Data Set (MDS- a resident assessment tool), dated 11/20/2025, the MDS indicated Resident 20 had moderate cognitive (ability to think and understand) impairment. The MDS indicated Resident 20 was dependent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure nursing staff used behavioral signs of pain (observable non-verbal actions that indicate distress such as facial grimacing, moaning, irritability) to assess pain for one of eight sampled residents (Resident 20).This deficient practice had the potential to result in inaccurate pain assessments and untreated pain.Findings:During a review of Resident 20's admission Record (Face Sheet), the admission Record indicated the facility admitted the resident on 11/15/2021 with diagnoses including hypertension (HTN- high blood pressure), schizophrenia (a mental illness that is characterized by disturbances in thought) and low back pain.During a review of Resident 20's History and Physical (H&P) dated 12/21/2025, the H&P indicated the resident did not have the capacity to understand and make decisions.During a review of Resident 20's Minimum Data Set (MDS- a resident assessment tool), dated 11/20/2025, the MDS indicated Resident 20 had moderate cognitive (ability to think and understand) impairment. The MDS indicated Resident 20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 15) received Restorative Nursing Assistant ([RNA], a certified nursing assistant who works with patients in skilled nursing facilities to help them regain their ability to perform daily tasks) services ordered for the resident.This deficient practice had the potential to negatively have a decline in range of motion and mobility leading to contractures. Findings:During a review of Resident 15's admission Record, the admission Record indicated Resident 15 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 15's diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), dementia (a progressive state of decline in mental abilities), and diabetes mellitus ([DM]-a disorder characterized by difficulty in blood sugar control and poor wound healing).During a review of Resident 15's history and physical (H&P) dated 7/5/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the tube feeding (a method of delivering liquid nutrients, fluids, and medications directly into the stomach or small intestine via a flexible tube) machine was on and functioning properly to administer the feeding for one of three sample residents (Resident 5) when the tube feeding machine was on but not administering the feeding to Resident 5 for over three hours.This deficient practice placed Resident 5 at risk for weight loss and nutritional deficit. Findings:During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was originally admitted to the facility on [DATE], readmitted on [DATE]. Resident 5's diagnoses included acute respiratory failure (a life-threatening, sudden-onset condition where the lungs cannot adequately oxygenate the blood or remove carbon dioxide), gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to store two unopened Humalog insulin pens (a medication used to treat high blood sugar) in the refrigerator per the manufacturer's requirements affecting Residents 160 and 207 in one of five inspected medication carts (Station 3 Cart A.)The deficient practices of failing to store unopened insulin pens in the refrigerator per the manufacturer's requirements increased the risk that Residents 160 and 207 could have received medication that had become ineffective or toxic due to improper storage possibly leading to health complications resulting in hospitalization or death.Findings: During a concurrent observation and interview on [DATE] at 1:25 PM of Station 3 Medication Cart A with the Licensed Vocational Nurse (LVN 5), the following medications were found either expired, stored in a manner contrary to their respective manufacturer's requirements, or not labeled with an open date as required by their respective manufacturer's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 18) who was under hospice care (compassionate care for people who are near the end of life provided at the person's home or within a health care facility) was visited by hospice licensed nurses weekly per hospice care agreement.This failure had the potential to result in Resident 18 not having their hospice needs met, as they agreed upon.Findings:During a review of Resident 18's admission Record, the admission Record indicated, Resident 18 was initially admitted to the facility on [DATE] and last re-admission was on 10/3/2025 with diagnoses including senile degeneration of brain (a neurological disorder that is tied to cognitive decline, memory impairment, and changes in behavior), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), dementia (a progressive state of decline in mental abilities), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report immediately and not later than two hours after receiving an allegation of physical abuse (any intentional act causing injury or trauma to another person by way of bodily contact) by one of fifteen sampled residents (Resident 4) to officials, including the State Survey Agency and law enforcement. This deficient practice resulted in the inability of The California Department of Public Health (CDPH) to investigate the allegations of abuse in a timely manner and placed Resident 4 at risk for continued physical abuse. Findings: During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was admitted to the facility on [DATE] with diagnoses of essential hypertension (high blood pressure) and type 2 diabetes (happens when the body cannot use insulin correctly and sugar builds up in the blood). During a review of Resident 4's Minimum Data Set (MDS, a resident assessment tool) dated 10/9/2025, the MDS indicated Resident 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) bed was placed in a low position, per the resident's Falling Star Program care plan dated 2/13/2024. This failure has resulted in Resident 1, who was assessed as a high risk for falls, being observed in a bed that was not in a lowered position and placed Resident 1 at risk for falling out of bed and injuries. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including a diagnosis of generalized weakness. During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 2/3/2025, the MDS indicated Resident 1 was forgetful and was not able to make reasonable and consistent decisions, he required one to two person assist to complete activities of daily living ([ADLs] routine tasks/activities]) such as transferring from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-06 · tag F0800 — widespread
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation ,interview and record review the facility failed to ensure they followed their own sanitation and infection control policy to work under sanitary conditions at all times. This deficient practice had the potential to result in cross-contamination (transfer of harmful substances or disease-causing microorganisms to food by hands, food contact surfaces) and increase the risk of infection for 133 of 181 residents. Findings: During a concurrent observation and interview on 2/4/2025 at 11:59a.m. with Regional Registered Dietitian (RRD), RRD was observed grabbing a food thermometer with no hand washing and gloves, grabbed an alcohol swab (clean and disinfect skin or surfaces to prevent infection), swabbed the metal part of the thermometer, and stuck the thermometer into the purred broccoli (cooked food that has been blended to the consistency of a creamy paste). RRD was observed getting another alcohol swab and wiping away the metal part of the thermometer to clean the purred broccoli and attempted to repeat the process without hand hygiene and gloves. RRD stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure to store food in a sanitary manner to prevent growth of microorganisms that could cause food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, and viruses for 133 out of the 181 residents in the facility by not: 1. Facility failed to separately store frozen meats and veggies. 2. Facility failed to store opened sausages and croissants separately in the produce fridge. 3. Facility failed to date and label frozen items, produce, and stored goods. 4. Facility failed to date thickened milk shakes that were already thawed in the fridge. 5. Facility failed to discard molded and expired bread and expired cottage cheese. 6. Facility failed to check chloride levels and have chloride test strips available before running the dishwasher. 7. Facility failed to have a scale to weigh proper portion sizes. These deficient practices had the potential to result in pathogen (germ) exposure to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-06 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly by not completely covering two (2) of three (3) blue dumpster (a large trash container designed to be emptied into a truck) for unknown amount of time. This deficient practice had a potential to attract flies, insects, cats, and other animals to the dumpster area placing 180 of 196 facility residents getting food from the kitchen cross-contamination (a transfer of harmful bacteria from one place to another). Findings: During a concurrent observation of the garbage area located outside the facility near the kitchen and interview with Dietary Manager (DM) at 2/3/2025 on 9:43a.m., 2 of 3 blue dumpsters were not completely closed and covered. There were 3 black trash bags between two dumpsters on the floor. DM stated the trash bin lids were not completely closed, and it could attract pests. During a concurrent observation of the garbage area located outside the facility near the kitchen and interview with the Maintenance Supervisor (MS) at 2/7/2025 on 12:20 p.m., 1 of 3 blue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-06 · tag F0887 — widespread
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to offer, educate, and track coronavirus vaccinations for staff per facility's policy. This failure had the potential to place all residents at risk for infection of coronavirus. Findings: During an interview on 2/6/2025 at 2:50 p.m. with the Infection Preventionist Nurse (IPN), the IPN stated the facility does not have a tracking log or retain records of vaccination education, proof of vaccination, or declinations for coronavirus vaccination of facility staff. During an interview on 2/8/2025 at 6:50 p.m. with the Director of Nursing (DON), the DON stated it is important to educate and document staff coronavirus vaccinations in order to protect residents and staff from the coronavirus. During a review of the facility's policy and procedure (P/P), titled Covid-19 Policy, dated 8/26/2024, the P/P indicated: A. The facility will continue to educate residents, responsibility parties, and staff about the benefits of receiving the vaccination and risks of refusals. B. Covid-19 2024-2025 vaccination will be offered to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-06 · tag F0941 — widespread
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, The facility failed to provide Effective Communications training for direct care staff, including 18 of Registered Nurse (RN), 50 of Licensed vocational nurse (LVN), and 20 of Respiratory Therapist (RT) as required by the facility's policy and procedure (H&P). This deficient practice had the potential to miscommunication, unmet resident needs, and compromised care, particularly for residents who rely on alternative communication methods. Findings: During an interview on 2/8/2025 at 6:56 p.m. with the Administrator, the ADM stated that currently, there were 18 of RN, 50 of LVN, 20 of RT, and 100 of CNA in the facility. During a concurrent interview and record review on 2/8/2025 at 7:55 p.m. with the Director of Staff Development (DSD), the facility's in-service logs, for the year of 2024. The DSD stated that she was unaware that Effective Communications was a mandatory training for direct care staff and stated that the training was not provided in 2024. The DSD also stated that Effective Communications is important to ensure that staff can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-06 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, The facility failed to provide Quality assurance and performance improvement (QAPI) training for direct care staff, including 18 of Registered Nurse (RN), 50 of Licensed vocational nurse (LVN), and 20 of Respiratory Therapist (RT) as required by the facility's policy and procedure (H&P). This deficient practice had the potential to result in poor communication among staff, lack of awareness of facility updates, lack of collaborative work, and compromised resident care. Findings: During an interview on 2/8/2025 at 6:56 p.m. with the Administrator, the ADM stated that currently, there were 18 of RN, 50 of LVN, 20 of RT, and 100 of CNA in the facility. During a concurrent interview and record review on 2/8/2025 at 7:55 p.m. with the Director of Staff Development (DSD), the facility's in-service logs, for the year of 2024, were reviewed. The DSD stated that she was unaware that QAPI was a mandatory training for direct care staff, and she did not provide the training to direct care staff in 2024. The DSD also stated that QAPI training is important…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0553 — failed to let residents help plan their care — pattern
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to: a. involve one of 10 sampled residents (Resident 188) and his responsible party, family member (FM 1) in creating a plan of care for significant weight loss. b. ensure one of seven sampled residents (Resident 19) participated in the development and implementation of his care plan by failing to ensure Resident 19 was involved in the care planning process when Restorative Nursing Aide (RNA, nursing aide program that helps residents maintain their function and joint mobility) services for range of motion (ROM, full movement potential of a joint) exercises to both legs were discontinued. These deficient practices caused Resident 188 and FM 1 to not be informed regarding Resident 188's current health condition and Resident 19's right to be active participant in his care. Findings: During a review of Resident 188's admission record, the admission record indicated Resident 188 was admitted to the facility 12/6/2024 with diagnoses of gastrostomy tube (GT, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents' medical records were updated to show documentation that a resident has an advance directive (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) for four of eight of sampled residents (Resident 37, 343, 55, and 46). This deficient practice had the potential to cause conflict with the residents' wishes regarding health care. 1. During a review of Resident 37's admission record (Face Sheet), the Face Sheet indicated Resident 37 was initially admitted to the facility on [DATE] and was readmitted on [DATE] and with diagnoses including dementia (a progressive state of decline in mental abilities), gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), and contracture (a stiffening/shortening at any joint, that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: a. Notify one out of 10 sampled residents (Resident 188)'s physician (MD 1) and responsible party (FM 1) when Resident 188 had a change of condition related to significant weight loss of 7.6% (9lbs) in one month on 1/3/2025, and 20.1% (24lbs) weight loss in 2 months on 1/31/2025. b. report a change of condition (COC) for one of seven sampled residents (Resident 19) who was identified as being at high risk for contracture (loss of motion of a joint associated with stiffness and joint deformity) development and had limited range of motion (ROM, full movement potential of a joint) concerns by not Reporting Resident 19's refusal of Restorative Nursing Aide (nursing aide program that help residents maintain any progress made after therapy intervention to maintain their function) services for range of motion (ROM, full movement potential of a joint) exercises to both legs in accordance with the facility's Policy and Procedure (P/P) titled,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow facility's policy and procedure by: 1. Failing to find alternative ways to prevent fall before putting the 4 side rails up for Resident 24 and placing lap tray over Resident 161 2. Failing to obtain consents before applying restraints. 3. Failing to conduct a pre-restraining assessment and review to determine the need for restrains. 4. Failing to follow resident's care plan to have IDT meeting to discuss plan of care and to ensure appropriateness of restraint. This failure has the potential to compromise the resident's dignity and safety, create un unsafe environment, and increase the risk of further injury. Findings: 1. During a review of Resident 24's admission Record, the admission Record indicated the facility admitted Resident 24 on 3/5/2013 and readmitted on [DATE] with diagnoses including hemiplegia (paralysis or weakness that affects one side of the body) and hemiparesis (weakness or the inability to move on one side of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Residents 16 and Resident 55) Preadmission Screening and Resident Review (PASRR) assessment screening was accurate to determine the facility's ability to provide the special need of the residents. This deficient practice placed the residents at risk of not receiving necessary care and services they need. Findings: a. During a review of Resident 16's admission record (Face Sheet), the Face Sheet indicated Resident 16 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior) [bipolar type (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs)], and major depressive disorder (MDD: (a mood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nine out of 37 sampled residents (Resident 19, Resident 21, Resident 25, Resident 40, Resident 46, Resident 55, Resident 59, Resident 74, and Resident 188) had a person-centered care plan related to: 1. The facility failed to develop and implement a care plan for Resident 19's refusal of Restorative Nursing Aide (RNA, nursing aide program that helps residents maintain their function and joint mobility) services for passive range of motion (PROM, movement at a given joint with full assistance from another person) exercises to both legs. 2. Facility failed to initiate and update care plans for resident 46 for actual seizures and seizure medications. 3 . Failed to initiate care plans for Resident 55 and Resident 21 for continued weight loss. 4. Resident 188's significant weight loss with meaningful interventions identified to prevent further weight loss 5. Resident 40's,74's and 59's individualized Preadmission Screening and Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatments and services to five of seven sampled residents (Residents 19, 37, 66, 95, and 109) to prevent and/or limit a decline in joint (where two bones meet) range of motion (ROM, full movement potential of a joint) and mobility (ability to move). 1. For Resident 95, the facility failed to ensure the Restorative Nursing Aide (RNA, nursing aide program that helps residents maintain their function and joint mobility) order for the application of a resting hand splint (RHS, splint secured from the hand to the forearm to position the hand in a functional position) to Resident 95's left hand was written appropriately to include a maximal wear time of two (2) hours. 2. For Resident 19, the facility failed to provide RNA passive range of motion (PROM, movement at a given joint with full assistance from another person) exercises to Resident 19's both arms (shoulder, elbow, wrist, hand), five (5) times a week as ordered. 3. For Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure tube feedings were properly managed for three (3) of four (4) sampled residents (Resident 16, 84, and 37) with a gastrostomy tube (GT or g-tube: a tube that is passed through the abdominal wall to the stomach used to provide nutrition) by failing to: 1. Ensure Resident 16's tube feeding was disconnected after the administration of feeding. 2. Ensure the feedings were replaced in a timely manner for Residents 84 and Resident 37 that were hanging and were not administered for more than 24 hours (hrs) later. These deficient practices had the potential to place Residents 16, 84, and 37 at risk for infection. 1. During a review of Resident 16's admission Record, the admission Record indicated Resident 16 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including GT, chronic obstructive pulmonary disease (COPD: a chronic lung disease causing difficulty in breathing), gastroesophageal reflux disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to 1. Ensure Restorative Nurse Assistant (RNA 1) was competent regarding documenting residents' weight in the resident's medical record and licensed nurses (unknown) including Registered Nurses (RN 2 and RN 3) were competent in reporting changes of condition related to weight loss to the registered dietician (RD), physician (MD 1), and the responsible party (Family Member (FM)1) for one of 10 sampled residents (Resident 188). These deficient practices had the potential to cause inaccurate nutrition assessments and the potential for a delay in care and implementation of interventions to prevent further weight loss for Resident 188. Cross reference: F692 Findings: During a review of Resident 188's admission record, the admission record indicated Resident 188 was admitted to the facility 12/6/2024 with diagnoses of gastrostomy tube (GT, a feeding tube), muscle wasting, non-Hodgkin lymphoma (cancer), tracheostomy tube (an opening surgically created through the neck into the trachea (windpipe) to allow air to fill the lungs), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1.Ensure Resident 177's physician order for Aspirin [a medication used to prevent heart attack (flow of blood and oxygen is blocked) and stroke (loss of blood flow to a part of the brain)] was administered as a chewable according to manufacturer formulation specifications instead of being swallowed, on 2/5/2025. 2.Ensure the correct medication administration route (is often classified by the location at which the drug is administered) was ordered for one of eight sampled residents (Resident 52) who had a gastrostomy tube (GT, a tube inserted through the wall of the abdomen directly into the stomach. It can be used to give drugs and liquids, including liquid food, to the patient). These deficient practices had to potential for Resident 52 to receive medication orally (by mouth) and aspirate (breathe something in; inhale) and had a potential for Resident 177 to be at risk for stroke. Findings: 1.During a review of Resident 177's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store and label medications in accordance with manufacture guidelines for the following: 1. One opened Budesonide inhalation suspension foil pack (medication used to reduce breathing problems) for Resident 152 2. Four Intravenous (IV - administered thorugh a blood vessel) Lorazepam (sedative medication used to treat anxiety or seizures) vials for Resident 87 3. One IV Torbramycin (antibiotic) bag for Resident 1 4. One opened Ipratopium Bromide foil pack (medication used to treat breathing problems) for Resident 72 5. One opened Tuberculin Purified Protein Derivative (PPD-used in the 2-step process to screen new resident for tuberculosis [TB-an infectious disease that primarily affects the lungs] solution multi-dose vial. This failure had the potential to result in Residents 152, 87, 1, and 72 receiving medications that had become ineffective or toxic due to improper storage or labeling, possibly leading to health complications or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the Physical Therapy Joint Mobility Screenings (PT JMS, a brief assessment of a resident's range of motion of both legs completed by a Physical Therapist [PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function]), dated 8/19/2024 and 10/15/2024, for one of seven sampled residents (Resident 19) were accurately completed and documented. This deficient practice had the potential to negatively impact the provision of necessary care and services, portray an inaccurate reflection of assessment results, cause miscommunication among staff, and result in missed opportunities to detect declines in joint range of motion (ROM, full movement potential of a joint). Findings: During a review of Resident 19's admission Record, the admission Record indicated the facility initially admitted Resident 19 on 9/10/2003 and re-admitted Resident 19 on 5/20/2023 with diagnoses including C1-C4 quadriplegia (spinal cord injury in the neck region causing weakness or paralysis in both arms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's Quality Assessment and Assurance committee ([QAA] a group of facility staff who identifies, evaluates, and implements measures to improve the quality care and life for the residents in the facility) and Quality Assurance Performance Improvement ([QAPI] a group who takes a systemic, interdisciplinary, comprehensive, and data driven approach to maintaining and improving safety and quality in nursing homes while involving residents and families, and all nursing home caregivers in practical and creative problem solving) committee failed to identify concerns related to cardio-pulmonary resuscitation (CPR, it can help save a life during cardiac arrest, when the heart stops beating or beats too ineffectively to circulate blood to the brain and other vital organs) and weight loss in the facility. This deficient practice had the potential for continued weight loss and improper assessment skills for when initiating CPR is indicated for full code (when your heart stops,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to observe infection control measures on 5 of 37 sampled residents (Resident 19, 87,343,16) by failing to: 1. Ensure Restorative Nursing Aide 2 (RNA 2) wore an isolation gown (protective apparel used to protect the wearer from the transfer of microorganisms and body fluids) while providing range of motion (ROM, full movement potential of a joint) exercises to Resident 19 who was on Enhanced Barrier Precautions (EBP, infection control intervention using gown and gloves during high contact resident care activities designed to reduce the transmission of multi-drug resistant organisms). 2. Ensure padded side rails (a padded side fitted to a bed for safety) were not wrapped with foam and paper tape for one of 10 sampled residents (Resident 87). 3. Ensure Resident 343 had an Enhanced Barrier Precaution (EBP: infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) signage posted for having a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the antibiotic stewardship program policy when the antibiotic (a substance used to kill bacteria and to treat infections) did not meet Loeb's or McGeer's Criteria (criteria used to determine appropriate use of antibiotics) for two of three sampled residents: 1. Resident 154 for ceftriaxone (antibiotic used to treat bacterial infections) 2. Resident 29 for cephalexin (another antibiotic used to treat bacterial infections). These deficient practices had the potential to increase antibiotic resistance and provide antibiotics without justification. Findings: 1. During a review of Resident 154's admission Record, the record indicated Resident 154 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including respiratory failure with hypoxia, tracheostomy (an opening surgically created through the neck into the trachea [windpipe] to allow direct access to the breathing tube), and gastrostomy (a surgical opening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, The facility failed to respect dignity for one of two residents (Resident 119) who were under hospice care by not providing oral care when resident 119's teeth covered with brown, sticky matters. This failure has the potential to result in aspiration, tooth decay, pain, and infection, compromising Resident 119's comfort, dignity and overall health. Findings: During a review of Resident 119's admission Record, the admission Record indicated the facility admitted Resident 119 on 8/14/2020 with diagnoses including arteriosclerotic heart disease (a condition that occurs when the coronary arteries narrow or become blocked) and Wernicke's encephalopathy (a brain disorder caused by a severe lack of vitamin B1). During a review of Resident 119's History and Physical (H&P), dated 1/26/2025, indicated, Resident 119 did not have the capacity to understand and make decisions. During a review of Resident 119's Minimum Data Set (MDS- a resident assessment tool), dated 11/14/2024, indicated Resident 119's cognitive skills (the mental abilities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical well-being for one of three sampled residents (Resident 55) by failing to: 1. Follow the facility policy and procedure to monitor and document assessments and interventions provided to Resident 55 during change of condition (COC). 2. Not creating and implementing a patient centered care plan for actual weight loss. 3. Assess Resident 55's continued weight loss. These deficient practices resulted in Resident 55 requiring a gastrostomy (g-tube: a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) to prevent further weight loss. Findings: During a review of Resident 55's admission record the admission record indicated Resident 55 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including, protein-calorie malnutrition, major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one out of three sampled residents (Resident 188) had an adequate diagnosis and did not receive unnecessary antipsychotic (altering brain chemistry to help reduce psychotic symptoms like hallucinations, delusions and disordered thinking) medications. This deficient practice placed Resident 188 at risk for harmful side effects of antipsychotic medication including sedation (a decrease in awareness and a decrease in response to external stimulation), drowsiness (sleepy), dizziness, weakness, problems with movement, and changes in weight. Findings: During a review of Resident 188's admission record, the admission record indicated Resident 188 was admitted to the facility 12/6/2024 with diagnoses of gastrostomy tube (GT, a feeding tube), muscle wasting, non-Hodgkin lymphoma (cancer), tracheostomy tube (an opening surgically created through the neck into the trachea (windpipe) to allow air to fill the lungs), and multiple pressure ulcers. Resident 188's admission record did not indicate Resident 188 had any diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to follow their policy and procedure (P/P) titled Antipsychotic Medication Use by failing to ensure one out of eight sampled residents (Resident 184) had complete physicians orders for psychotropic medications (any drug that affects behavior, mood, thoughts, or perception) including a specific diagnosis. This deficient practice placed Resident 184 at risk for receiving unnecessary medications (medications without adequate indication for use). Findings: During a review of Resident 184's admission Assessment, the admission Assessment indicated Resident 184 was admitted to the facility 9/16/2024 with diagnoses of unspecified dementia (a condition characterized by progressive or persistent loss of intellectual functioning, especially with impairment of memory and abstract thinking, and often with personality change, resulting from organic disease of the brain) with behavioral disturbance, unspecified mood disorder (a mental health condition that primarily affects your emotional state), and unspecified psychosis (a severe mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the registered dietician (RD) was competent regarding assessment and reassessment of residents with severe weight loss for one of ten sampled residents (Resident 188), and the RD failed to attend interdisciplinary (an approach to healthcare that integrates multiple disciplines through collaboration) team meetings at the facility. This deficient practice had the potential to cause continued weight loss for Resident 188. Resident 188 had severe weight loss (a weight loss greater than 5% in one month, greater than 7.5% in 3 months, and greater than 10% in 6 months) of 25.8 lbs. or 21.6% in 60 days since admission on [DATE]. This deficient practice placed all 181 Residents at risk for weight loss. Cross reference: F692 Findings: During a review of Resident 188's admission record, the admission record indicated Resident 188 was admitted to the facility 12/6/2024 with diagnoses of gastrostomy tube (GT, a feeding tube), muscle wasting, non-Hodgkin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure, cleaning products used by housekeeping staff were effective against Candida auris ([C. auris] a fungus that can cause severe, often multidrug-resistant infections). This deficient practice resulted the facility's use of an ineffective cleaning agent against C. auris during the facility's ongoing C. auris outbreak (two or more linked cases of the same illness). This deficient practice had the potential for C. auris to survive on surfaces in the facility and spread to other residents. Findings: During an observation of the facility's housekeeping closet and a concurrent interview with the housekeeping staff (HK 1) on 12/16/2024 at 1 p.m., two cleaning agents, Virex Plus and One Step Disinfectant Cleaner and Deodorizer were observed in the housekeeping closet. HK 1 stated the two cleaning agents in the housekeeping closet were the cleaners used to clean the rooms on the subacute unit (a unit where a patient requires more intensive licensed skilled nursing care). During an interview on 12/16/2024 at 1:11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-13 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop and implement a care plan and/develop a care plan based on an accurate assessment of for one of three residents (Resident 1) after Resident 1 was found sitting on the floor and following Resident 1's fall and fracture (break of the bone) to his nose. These deficient practices resulted in Resident 1's care needs not being addressed and/or addressed inaccurately and had the potential to result in a delay of care. Findings During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and schizoaffective disorder (a mental illness which affects a person's mood and behavior). During a review of Resident 1's Minimum Data Set ([MDS] a standardized assessment and care screening tool) dated 6/12/2024, the MDS indicated Resident 1's cognition (the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-13 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure Psychiatrist Evaluation Progress notes and General Acute Care Hospital (GACH) records were available in the clinical record for one of three sampled residents (Resident 1). This deficient practice resulted in Resident 1's clinical records being incomplete and had the potential for non-continuity of care. Findings During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and schizoaffective disorder (a mental illness which affects a person's mood and behavior). During a review of Resident 1's Minimum Data Set ([MDS] a standardized assessment and care screening tool) dated 6/12/2024, the MDS indicated Resident 1's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-13 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to include one of three residents (Resident 1) and/or his Responsible Party (RP 1) in an Interdisciplinary Team ([IDT] a group of professionals with different areas of expertise who work together to achieve a common goal or meet the needs of a resident) Conference when Resident 1 was found sitting on the floor on 7/1/2024. This deficient practice resulted in RP 1 not being aware of Resident 1's change of condition (COC) or their ability to provide input regarding Resident 1's care. This deficient practice had the potential for Resident 1's care needs to go unmet. Findings During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and schizoaffective disorder (a mental illness which affects a person's mood and behavior). During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their Covid-19 (highly contagious respiratory infection) policy by failing to conduct contact tracing testing (testing those who were close contacts [sharing the same indoor airspace for a cumulative total of 15 minutes or more over a 24-hour period ]on exposed staff for Covid-19 when four of four residents (Resident 2) tested positive for COVID-19 on 5/21/2024 and 5/22/2024. These deficient practices had the potential to result in undiagnosed or delayed diagnosis of Covid-19 within the facility which does not mitigate the spread of Covid-19 in the facility. Findings During a review of Resident 2's admission Record, the record indicated Resident 2 was admitted on [DATE] with the diagnoses including dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities). During a review of Resident 2's Minimum Data Set ([MDS]- a standardized assessment and care screening tool) dated 5/15/2024, the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-04 · tag F0772 — isolated
    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow up on missed laboratory (lab) tests for one of three sampled residents (Resident 1) when Resident 1 had lab tests ordered on 5/6/2024 but were not collected by the lab. This deficient practice placed Resident 1 at risk for undiagnosed medical problems due to the lack of monitoring lab test values. Findings During a review of Resident 1's admission Record, the record indicated Resident 1 was admitted on [DATE] with the diagnosis including schizoaffective disorder (a mental health condition where resident has a different perception or reality). During a review of Resident 1's Minimum Data Set ([MDS- a standardized assessment and care screening tool) dated 5/10/2024, the MDS indicated Resident 1's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was severely impaired. During a review of Resident 1's Physician order dated 4/16/2024, the order indicated the following labs to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-05 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the gastrostomy tube ([GT] a tube which is inserted through the wall of the abdomen directly into the stomach to give medications, fluid, and liquid food to a patient) dressing (woven cotton fabric used to provide a protective barrier between the GT site and the skin which helps prevent maceration [a softening and breaking down of skin resulting from prolonged exposure to moisture]) was replaced when it fell off for two of three sampled residents (Resident's 1 and 2). These deficient practices resulted in Resident's 1 and 2's dressing not being on the GT site, to protect the skin, as ordered and had the potential for Resident's 1 and 2 to have a decline in skin integrity. Findings: A. During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including acute (sudden) and chronic (over time) respiratory failure (when the lungs can't release…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-23 · tag F0644 — widespread
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASRR is guided by federal regulations that require all individuals being considered for admission to a Medicaid-certified nursing facility (NF) level II evaluation was completed for three of five sampled residents (Resident 135,142 and Resident 175) who were diagnosed with mental disorder (MD). This deficient practice had the potential for Resident 135,142 and 175, not receiving appropriate behavioral services. Findings: A . During a record review of Resident 135's admission Record, the admission Record indicated the resident was initially admitted on [DATE] and was readmitted on [DATE] with diagnoses that included major depressive disorder ( mood disorder that causes persistent feeling of sadness, loss of interest which could interfere in normal tasks of daily living), unspecified psychosis( variety of mental health conditions that can cause a person to have a distorted experience of reality),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-23 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to have garbage container in sanitary conditions without lids to cover three (3) outside garbage dumpsters for 179 out of 179 sampled residents. This deficient practice had the potential to harbor and feed pests into the entire facility leading to spread of infectious disease and residents feeling ill. Findings: During a concurrent observation and interview on 2/22/2024, at 11:10 a.m., with the Dietary Supervisor (DS), the outside kitchen garbage dumpsters were observed. Two outside garbage dumpsters were observed with overflowing trash without lids on either dumpster. The DS stated that all three garbage dumpsters should be completely covered with lids so that pests like do not get inside of the garbage because the pests can carry diseases. During a review of the facility's policy and procedure (P&P) titled, Waste Control and Disposal, dated 2019, the P&P indicated, outside garbage bin should be kept closed at all times and surrounding area must be kept clean.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-23 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain respect and dignity on two of four residents (Resident 65 and Resident 142) by CNA standing over the resident while assisting them during a meal. This failure had the potential to result in decreased self-esteem and self-worth on Resident 65 and Resident 142. Findings: During a record review of Resident 65's admission Record, the admission Record indicated Resident 65 was initially admitted on [DATE] and was readmitted on [DATE] to the facility with diagnoses that included functional quadriplegia (complete immobility due to severe disability or frailty from another medical condition without injury to the brain or spinal cord), palliative care( specialized medical care that focuses on providing relief from pain of a serious illness) and bipolar disorder(mental disorder associated with episodes of mood swings causing unusual shifts in a person's mood , energy and activity level). During a record review of Resident 65's Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-23 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of two sampled residents (Resident 19 and Resident 63) were free of unnecessary physical restraint, as evidenced by: 1. Resident 19 having bilateral upper side rails with two wedge pillows (provides side support, helps to alleviate pressure, and prevent residents from slipping down the bed) underneath the fitted sheets by the leg. 2. Resident 63's bed was against the wall on the right side with bilateral upper side rails on the left side of the bed. These deficient practices placed Resident 19 and 63 at risk for injury and potential for entrapment (event when an individual is trapped or entangles in the spaces of the bed rail). a. During a review of Resident 19's admission Record, indicated the Resident 19 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including unspecified psychosis (disconnection from what is real), major depressive disorder (MDD: decreased or loss of interest in pleasurable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-23 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure dietary personnel attended scheduled Interdisciplinary Team meetings ([IDT] a group of professional and direct care staff that have primary responsibility for the development of a plan of care for an individual resident receiving services) for two of eight (8) residents (Residents 34 and 160) who were losing weight in the facility by failing to ensure dietary personnel: 1.Collaborate with various team members during IDT weight loss meetings. 2.Provide effective communication and feedback during IDT meetings to staff members for residents who were losing weight in the facility. 3.Address nutritional needs of the residents during the IDT meeting. These deficient practices placed residents at risk for further malnutrition, continued weight loss and feelings of depression and had the potential for a decline in Residents' 34 and 160 overall qualities of life through proper nutrition and personalized care. Findings: A. During a review of Resident 34's admission Record (face sheet) dated 9/4/2020, the face sheet indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-23 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to provide the same regular diet that consisted of diced carrots, red beans and rice, and sliced beef as a pureed diet that consisted of pureed carrots, pureed rice, no red beans, and pureed beef for seven (7) Residents 24, 51, 81, 112, 122, 123, and 131 out of 179 sampled residents. This deficient practice had the potential to result in seven residents not receiving the same week 4 pureed diet as the residents who received a regular diet and not receiving the same calories or nutritional value of their diet ordered per physician order. Findings: During a review of Resident 24's, admission Record, dated 2/23/2024, indicated Resident 24 was originally admitted [DATE] and re-admitted [DATE]. Resident 24 diagnosis includes unspecified dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and dysphagia (swallowing difficulties). During a review of Resident 24's Order Summary Report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a safe, sanitary environment by maintaining proper infection control practices and procedures in the facility by failing to: 1. Ensure residents' clothes were stored in a clean and hygienic (maintaining health and preventing disease, especially by being clean) manner. 2. Ensure boxes were not stored on the floor in the laundry room. 3. Ensure linen and clothes were washed in a safe and sanitized (disinfected) manner. 4. Ensure staffed performed hand hygiene during medication pass for Resident 140. 5. Ensure gloves for resident use were not stored in staff pockets when providing care to Resident 28. 6. Ensure staff performed hand hygiene before and after entering resident's rooms. 7. Ensure staff performed hand hygiene when passing lunch trays. 8. Ensure the licensed nurse clean and sanitized the blood pressure cuff for Resident 119. These deficient practices placed all residents in the facility at risk for infection, cross…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately assess and code the Minimum Data Set (MDS, a standardized assessment and care-screening tool) assessment for one of seven sampled residents (Resident 59) by failing to ensure the MDS was coded correctly to include impairment of the arm on one side of the body for functional limitations in range of motion ( limited ability to move a joint that interferes with daily functioning, including activities of daily living, or places the resident at risk of injury). This deficient practice had the potential to result in delayed or missed identification of joint range of motion (ROM, full movement potential of a joint) changes, inaccurate care planning, and inadequate provision of services and treatments for Resident 59. Findings: During a concurrent observation and interview on 2/20/2024 at 2:33 p.m., in Resident 59's room, Resident 59 was observed sitting upright in the bed with the left ankle crossed over the right knee. Resident 59's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to initiate a comprehensive person-centered care plan when the physical restraint hand mitten was implemented on 8/18/2023 for Resident 111 who had a hand mitten on right hand. This deficient practice had the potential for the staff not knowing how to care for residents with a physical restraint and Resident 111 sustaining an injury from the hand mitten physical restraint. Findings: During a review of Resident 111's admission Record, dated 2/23/24, the admission record indicated, Resident 111 was originally admitted on [DATE] and readmitted [DATE]. Resident 111's diagnosis includes acute respiratory failure with hypoxia (a condition where you don't have enough oxygen in the tissues in your body), Encounter for attention to tracheostomy (a surgically created hold in your windpipe that provides an alternative airway for breathing), dependence on respirator ventilator status (the need for mechanical ventilation for more than six hours per day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise the comprehensive care plan for four of seven sampled residents (Residents 59, 112, 124, and 140) by failing to ensure the following: a. For Resident 59, the facility failed to update the care plan to remove the intervention for a Restorative Nursing Aide program (RNA program, nursing aide program that uses restorative nursing aides [RNA] to help residents maintain their function and joint mobility) for range of motion (ROM, full movement potential of a joint) exercises for the right arm and right-hand splint (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) application when the RNA order was discontinued. b. For Resident 112, the facility failed to update the care plan interventions to: 1.Include an RNA program for ROM exercises to both legs. 2.Discontinue the Physical Therapy (PT, profession aimed in the restoration, maintenance, and promotion of optimal physical function) plan of care when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the licensed nursing staff failed to follow professional standards of practice for one of one sampled resident (Resident 140) by: 1.Not flushing (act of cleaning) the medication pre and post administering medication through a gastrostomy (g-tube: surgical opening made into the stomach to provide nutritional support). 2.Mixing each medication using the syringe. These deficient practices have the potential to cause additional health complications such as dislodgement of g-tube or the resident not receiving all the necessary doses for the medications. Findings: During a review of Resident 140's admission Record, indicated the resident was admitted initially on 9/2/2021 and readmitted on [DATE] with diagnoses that included acute and chronic respiratory failure with hypoxia, aphasia (inability to express speech cause by brain damage), tracheostomy (surgical airway to help air and oxygen reach the lungs) and gastrostomy (g-tube), hypertension (high blood pressure),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 107) was provided an alternate means to communicate with a language that the resident was able to understand. This deficient practice had the potential to place Resident 107 at risk for feeling of frustration, isolation, and not able to communicate with the staff his needs which could lead to a delay on receiving appropriate care and services. Findings: During a record review of Resident 107's admission Record, the admission Record indicated the resident was admitted on [DATE] to the facility with diagnoses that included dementia(loss of cognitive functioning such as thinking, remembering and reasoning which can affect and interfere with daily life and activities), Alzheimer's disease( a brain disorder that slowly destroys memory and thinking skills and eventually the ability to carry out the simplest tasks) and diabetes ( high blood sugar). During a record review of Resident 107's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure wheelchair bound (unable to walk) resident get up in bed to attend out of the room group activities for one of nine sampled residents (Resident 29) for 60 days. This failure resulted in Resident 29 unable to attend activities of her choice and had the potential to cause psychosocial harm, like depression (feeling of sadness) and feeling of isolation. Findings: During a review of Resident 59's admission Record indicated Resident 59 was admitted to the facility on [DATE] with diagnoses including hemiplegia (a condition caused by brain damage or spinal cord injury that leads to paralysis on one side of the body), anoxic brain syndrome (a restriction on the oxygen being supplied to the brain) and gastro-esophageal reflux disease ([GERD] when stomach acid repeatedly flows back into the tube connecting your mouth and stomach). During a review of Resident 59's Minimum Data Set (MDS - a standardized assessment and care-screening tool) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sample residents (Resident 65) was properly positioned in the bed during meal assistance. This deficient practice had the potential to place Resident 65 at risk for choking and aspiration (when food, liquid, or other material enters a person's airway and eventually the lungs by accident which could result to serious health issues like pneumonia, infection in the lungs). Findings: During a record review of Resident 65's admission Record, the admission Record indicated the resident was initially admitted on [DATE] and was readmitted on [DATE] to the facility with diagnoses that included palliative care( specialized medical care that focuses on providing relief from pain of a serious illness), dementia(a group of thinking and social symptoms that interfere with daily functioning), and bipolar disorder(mental disorder associated with episodes of mood swings causing unusual shifts in a person's mood , energy and activity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to secure a medication in a locked storage area for one of eight (8) residents (Resident 59) by leaving a Protonix (treats heartburn, stomach ulcers, reflux disease, or other conditions that cause too much stomach acid) 40 milligrams ([mg] unit of measurement) before breakfast daily at Resident 59's bedside unattended, This deficient practice placed Resident 59 at risk for medication errors and had the potential for unsafe medication administration to other residents, staff, or visitors. Findings: During an initial tour to the facility on 2/20/2024 at 11:24 a.m. during the initial tour, Protonix 40 mg tablet was observed in a medicine cup, left unattended on the bedside table of Resident 59. During a review of Resident 59's admission Record (face sheet) dated 4/3/2012, the face sheet indicated Resident 59 was admitted to the facility with diagnoses of hemiplegia (a condition caused by brain damage or spinal cord injury that leads to paralysis on one side of the body), anoxic brain syndrome (a process that begins…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow one of two (Resident 149) sampled resident's allergy preference, resulting in Resident 149 receiving chocolate shake when Resident 149 is allergic to chocolate. This deficient practice had the potential to cause an allergic reaction that could have been detrimental to the resident's well-being. Findings: During a review of Resident 149's admission Record, indicated the resident was admitted initially on [DATE] and readmitted on [DATE] with diagnoses that included dementia (impaired ability to think or make decisions), severe protein-calorie malnutrition, encephalopathy (brain disease that alters brain function), and gastroesophageal reflux disease (GERD: stomach acid repeatedly flows back into the tube connecting the mouth and stomach). During a review of Resident 149's Minimum Data Set (MDS-standardize assessment and care screening tool) dated [DATE], indicated Resident 149 was cognitively (mental action or process of acquiring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1.A bowl of ground beef was stored on the second shelf from top shelf and a bag of cabbage and bag of broccoli was stored below the raw ground meat. 2.A bowl of sliced sausage on the second shelf and a bowl of onions on the same shelf. 3.A bowl of onions and cabbage stored on the third shelf below the diced sausage in the walk-in refrigerator for 179 out of 179 sampled residents. 4. Dietary cook carried a bowl of sliced sausage covered with plastic stack on top of a bowl of onions while bringing it to the stove area. 5. One box of beans was stored without covering in the dry food storage area. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, and parasites) in 179 out of 179 residents who received food from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility's Quality Assessment and Assurance ([QAA] to develop and implement appropriate plans of action to correct identified quality deficiencies) and Quality Assurance Performance Improvement ([QAPI] designated to bring about constant and measurable improvement in the services provided at the facility for continual improvement of quality care) committee failed to: 1.Maintain effective systems in place to obtain and use feedback for facility issues submitted by direct care staff, residents, and resident representatives. 2. Monitor, review and analyze data for performance improvement of facility issues such as falls, call lights, Infection Control, and weight loss. 3. Failing to have a QAPI committee meeting December 2023. These deficient practices have the potential to not identify systematic approach to improve services to the residents. Findings: During a concurrent interview and record review on 2/23/2024 at 1:06 p.m. with the Administrator (ADM), the ADM stated the facility does not have any evidence of monitoring facility issues. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their infection prevention and control program (IPCP) during a Norovirus (contagious virus that spread through touching and eating contaminated surfaces and food and causes vomiting and diarrhea (watery stool) outbreak (OB: sudden increase in occurrences of a disease) by: 1. Not having the contact precaution (procedure used to reduce the spread of infections through direct or indirect contact) signage in front of the isolation rooms. 2. Certified NUrse Assistant (CNA) 1, CNA 2, CNA 3, and CNA 4 not performing hand hygiene before entering and exiting the isolation rooms. These deficient practices resulted in 15 residents and two staff members who exhibits signs and symptoms of Norovirus and two residents (Resident 1 and Resident 7) tested positive. Findings: a. During a review of Resident 1 ' s admission record, the admission record indicated Resident 1 was admitted to the facility on [DATE]with diagnoses including,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-03 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to ensure staffnot wearing an isolation gown while walking in the hallway. This deficient practice had the potential to spread infection throughout the facility. Findings: During an observation of medication pass on 10/31/2023 at 9:16 a.m., Licensed Vocational Nurse (LVN 2) was standing in front of room [ROOM NUMBER] with a contact precaution ( steps that a healthcare facility visitors and staff need to follow before going into a resident's room )sign in front of the doorway, LVN 2 was observed wearing an isolation gown while preparing medications. LVN 2 stopped preparing the medication and walked away to the opposite side of the hallway wearing the same isolation gown, LVN 2 looked around the corner then went back in front of room [ROOM NUMBER] and continue preparing medications still wearing the same isolation gown. During an interview on 10/31/2023 at 09:20 a.m. with LVN 2 , LVN 2 stated I was preparing medication for resident in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to report the Coronavirus disease ([Covid-19] a very contagious infectious disease) outbreak (at least one resident is confirmed positive with Covid-19), with four residents positive for Covid-19 (Resident 6,7,8,9) out of one hundred eighty six (186) total residents, to the California Department of Public Health (CDPH) Licensing and Certification (L&C), within twenty four hours of the start of the outbreak on 10/10/2023. This deficient practice resulted in a delay of the CDPH investigation and potentially increased the risk of further spreading Covid-19 to other residents and staff. Findings: During a review of the facility's Covid-19 Positive Residents October 2023 and the Covid-19 Positive Staff October 2023, the records indicated: a. On 10/10/2023 there were 4 residents (Resident 6,7,8,9) and no staff positive for Covid-19. b. On of 10/23/2023, there was a cumulative total of 18 positive resident and 6 positive staff members positive for Covid-19. During an interview with the Infection Preventionist (IP) on 10/25/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-31 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe food preparation practices in the kitchen when: A. Ice machine was not maintained in a sanitary manner and proper sanitation practice not followed to prevent the growth of microorganism resembling mold. This deficient practice had the potential to cross-contaminate food and put 156 Residents, staff, and visitors at risk for food borne illness. B. Multiple flies flying around in the kitchen and overflowing trash bin in the trash area These failures has the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness for medically compromised residents who is receiving food from the kitchen. Findings: A. During a concurrent observation in the kitchen and interview on 8/30/2023 at 9:40a.m., with the Dietary Aide (DA) and Dietary Supervisor(DS)the DS opened the ice machine and there was grime build up on the right and left side corner of the ice bin. The DS stated, he is responsible in cleaning the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$140,904 in federal fines across 4 penalties. 3 Medicare payment denials on record.

  • $14,505 — penalty dated 2026-01-29
  • $12,438 — penalty dated 2025-11-06
  • $58,639 — penalty dated 2025-02-06
  • $55,322 — penalty dated 2024-02-23
  • Medicare payment denial — starting 2026-02-27 for 6 days
  • Medicare payment denial — starting 2025-03-11 for 16 days
  • Medicare payment denial — starting 2024-03-23 for 27 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 2 of 53.3-1.3 vs chain
The other 37 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Alameda Care CenterBurbank, CA 1 of 5Burbank Healthcare & RehabBurbank, CA 1 of 5California Healthcare And Rehabilitation CenterVan Nuys, CA 1 of 5Cerritos Vista Healthcare CenterBellflower, CA 1 of 5Imperial Care CenterStudio City, CA 1 of 5Live Oak Rehab CenterSan Gabriel, CA 1 of 5Magnolia Gardens Convalescent HospitalGranada Hills, CA 1 of 5Northridge Care CenterReseda, CA 1 of 5Sherman Oaks Health & RehabSherman Oaks, CA 1 of 5Sherman Village HccNorth Hollywood, CA 1 of 5Studio City Rehabilitation CenterStudio City, CA 1 of 5West Hills Health And Rehabilitation CenterCanoga Park, CA 1 of 5Western Convalescent HospitalLos Angeles, CA 2 of 5Broadway Manor Care CenterGlendale, CA 2 of 5Chino Valley Health Care CentePomona, CA 2 of 5Covina Rehabilitation CenterCovina, CA 2 of 5Crenshaw Nursing HomeLos Angeles, CA 2 of 5Eastland Subacute And Rehabilitation CenterEl Monte, CA 2 of 5Highland Springs Care CenterBeaumont, CA 2 of 5Intercommunity Healthcare & Rehabilitation CenterNorwalk, CA 2 of 5Longwood Manor Conv.hospitalLos Angeles, CA 2 of 5Park Anaheim Healthcare CenterAnaheim, CA 2 of 5Santa Fe LodgeEl Monte, CA 2 of 5Whittier Pacific Care CenterWhittier, CA 3 of 5Green Acres Healthcare CenterRosemead, CA 3 of 5Imperial Crest Health Care CenterHawthorne, CA 3 of 5Laurel Convalescent HospitalFontana, CA 3 of 5Mayflower Care CenterEl Monte, CA 3 of 5Montrose Healthcare CenterMontrose, CA 3 of 5San Gabriel Conv CenterRosemead, CA 3 of 5Sunnyview Care CenterLos Angeles, CA 3 of 5View Park Convalescent CenterLos Angeles, CA 4 of 5Burlington Convalescent HospitalLos Angeles, CA 4 of 5Casa Bonita Convalescent HospitalSan Dimas, CA 4 of 5Meadows Ridge Care CenterColton, CA 5 of 5Alden Terrace Convalescent HospitalLos Angeles, CA 5 of 5Pico Rivera Healthcare CenterPico Rivera, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FRIEDMAN FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
IRA D FRIEDMAN 1991 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
LEHMANN FAMILY 1991 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
THE KLAVAN FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
THE TZIPPY FRIEDMAN NOTIS 1990 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 06/30/2023
FRIEDMAN, AARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; TRUSTEE OF THE SNF; ADP OF THE SNF20%since 05/26/2026
FRIEDMAN, IRAIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; TRUSTEE OF THE SNFsince 06/30/2023
KLAVAN, RACHELIndividualCORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 06/30/2023
KLAVAN, JOSHUAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/16/1986
KAUR, KARAMVIRIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/24/2025
MODOMO, HENRYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2022
SO, VANNARITHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/10/2015
LEHMANN, LIBBYIndividualTRUSTEE OF THE SNFsince 06/30/2023
NOTIS, SHMUELIndividualTRUSTEE OF THE SNFsince 06/30/2023
COLONIAL CARE CENTER LPOrganizationADP OF THE SNFsince 06/30/2023
LONGWOOD MANAGEMENT LLCOrganizationADP OF THE SNFsince 01/01/2023
PERVAIZ, ZAIDIndividualADP OF THE SNFsince 01/01/2013

CMS files one row per role, so the 33 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$25.6M
Net patient revenuemost recent cost report
+5.3%
Operating marginrevenue minus expenses
$2.5M
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 85%Medicare 13%Other / private 2%

About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$353per resident / day
operating cost
$10,742per month
≈ monthly operating cost
$373per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056043. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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