Live Oak Rehab Center
537 W Live Oak, San Gabriel, CA 91776 · For profit - Corporation · 99 certified beds · (626) 289-3763 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (86) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $27,425 in federal fines (most recent 2025-10-10)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- nursing-staff turnover (57%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.4% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.9% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.8% | 1.2% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 0.8% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.5% | 1.6% | 3.3% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 5.6% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 8.0% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 94.6% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.9% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 8.1% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.7% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.2% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 47.9% | 93.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 12.6% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 7.7% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.52 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.62 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
31.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 65 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 80 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 31.2%CMS range 21.7–42.1 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.3%CMS range 6.8–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 46.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 55.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 72.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 77.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 3.5–11.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.40 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 95.7 residents a day — about 97% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.27 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.74 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.95 hrs/resident/day on weekends vs 4.39 on weekdays — 10% thinner on weekends. RN hours go from 0.47 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 57% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
86 citations, most serious first. The 12 most serious are shown; the remaining 74 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-10-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect one of two sampled residents (Resident 1) from sexual abuse (non-consensual [without the person's permission] touching of one person for the sexual gratification of another) when Resident 2 was observed on video surveillance and by a family member (Visitor 1), pushing Resident 1 down the hallway in a wheelchair and started to touch, caress and squeeze Resident 1's right and left breast while Resident 1 repeatedly pushed Resident 2's hand away on 10/7/2025 at around 12:17 PM. This deficient practice resulted in Resident 1 being sexually abused by Resident 2 while Resident 1 repeatedly pushed Resident 2's hands away from touching her breasts. This had the potential to result in Resident 1 experiencing psychosocial effects (a person's mental, emotional, social, and spiritual health) and humiliation and placed other residents in the facility at risk for sexual abuse from Resident 2. Based on the reasonable person concept (refers to a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one (1) of two (2) sampled residents (Resident 1) received adequate supervision and assistance to prevent accidents and injuries, by failing to provide the assistance needed to Resident 1who was assessed to be dependent (helper does all effort needed to complete activity) to facility staff while toileting on 7/21/2025. This deficient practice resulted in Resident 1 having an unwitnessed fall and being found sitting in front of the toilet in the resident's restroom after the resident was left unattended by facility staff on 7/21/2025. Resident 1 experienced left inner thigh pain with a rating of 7 out of 10 (a tool for assessing pain intensity using scale 0 to 10, where 0 represents no pain and 10 represents the worst pain imaginable). Resident 1 underwent x- ray (an imaging study that takes pictures of bones and soft tissues) of left upper leg (femur/ thigh bone) on 7/21/20245 and result showed a left acute minimally displaced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent a fall for one (1) of two sampled residents (Resident 1) who was assessed to be dependent (helper does all of the effort, resident does none of the effort to complete the activity) with wheeling 50 feet with two turn and needed partial/moderate assistance (helper does less than half the effort; helper lifts, holds or supports trunk or limbs but provides less than half the effort) during transfer from chair to bed by:Failing to accurately assess and document a Fall Risk Evaluation form (a clinical assessment tool used by nursing staff to calculate a resident's likelihood of falling) and develop a resident-centered care plan (a care plan developed and implemented to meet his or her preferences and goals, and addressed the resident's medical, physical, mental, and psychosocial needs) after Resident 1's assisted fall (an event where a resident begins to lose their balance or fall, and a caregiver or nurse is present and physically…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (1) of 1 sampled resident (Resident 1) Responsible Party (RP) was notified of a change in treatment plan.This deficient practice has the potential to affect Resident 1's right to be informed about his care.Findings:During a review of Resident 1's admission Record, the admission Record indicated the resident was admitted on [DATE] with the following but not limited to diagnoses of depression (a serious mood disorder that causes persistent feelings of sadness, emptiness, and a loss of interest in activities), gout (common, painful form of inflammatory arthritis) and muscle weakness. During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 4/3/2026, the MDS indicated the resident was independent in cognitive (the ability to understand and make decisions) skills for daily decision making. The MDS also indicated the resident required substantial/maximal assistance (helper does more than half the effort. Helper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide safety measures and supervision by not assisting, and monitoring to ensure a safe environment for Resident 1. This deficient practice not only lead to Resident 1 had skin discoloration on the left thigh but also had the potential to cause further physical harm and injuries. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and re-admitted to the facility on [DATE]. Resident 1's diagnoses including but not limited to generalized muscle weakness (a comprehensive loss of strength throughout the body, making it difficult to perform daily tasks, move muscles effectively, or maintain normal endurance), abnormal posture, unspecified anemia (low levels of healthy red blood cells to carry oxygen throughout your body. Symptoms include fatigue, weakness and feeling short of breath), unspecified dementia with other behavioral disturbance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review , the facility failed to accommodate the needs of one (1) of two (2) sampled residents (Resident 2) by failing to ensure the call light (patient-safety device, often a button on a cord, used in hospitals and nursing homes to enable patients to alert staff for assistance, thereby preventing falls and ensuring care) was within reach (arm's length of the resident or less than) of Resident 2 on 5/1/2026.This deficient practice had the potential to delay in the necessary care and services and/or needs not being met for Resident 2.Findings:During a review of Resident 2's Face Sheet (admission Record), the Face Sheet indicated the resident was admitted to the facility on [DATE] with the diagnoses of history of falling, vascular parkinsonism (a form of secondary parkinsonism caused by small strokes or blood vessel damage in the brain), cataract (a common, age-related clouding of the eye's natural lens that obstructs light, causing blurry vision and faded colors), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-04 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that one (1) of two (2) sampled residents (Resident 3) were provided with assistance while eating.This deficient practice had the potential for Resident 3 to experience weight loss and nutrient deficiencies.Findings:During a review of Resident 3's Face Sheet (admission Record), the Face Sheet indicated the resident was originally admitted on [DATE] and was readmitted on [DATE] with diagnoses of dementia (a progressive state of decline in mental abilities), protein-calorie malnutrition (a severe nutritional deficiency resulting from inadequate intake of protein and calories), body mass index (a screening tool calculating body fat based on height and weight) less than normal range, underweight (having a body weight below the range considered healthy for a specific height and age) and adult failure to thrive (unexplained weight loss, decreased appetite, malnutrition, and inactivity). During a review of Resident 3's Care Plan with focus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide oxygen therapy (treatment that provides supplemental, or extra oxygen) as indicated on the physician's order for two (2) of two sampled residents (Resident 12 and 72) reviewed for respiratory and oxygen in accordance with the facility's policy and procedures (P&P) by failing to:Ensure Resident 12 received oxygen as ordered by the physician and the resident's oxygen tubing (a tubing that connects to the oxygen source used to deliver oxygen) was connected to the oxygen concentrator (a medical device that gives extra oxygen by taking and filtering air from the surroundings) was not lying on the floor. Ensure Resident 72 oxygen nasal cannula (a lightweight, flexible tube used to deliver supplemental oxygen to people with breathing difficulties) and nebulizer mask (a medical device that fits over the nose and mouth to deliver liquid medication directly into the lungs as a fine mist) were not lying on the floor These deficient practices…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-09 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor the use of insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) and antibiotic (medication used to treat infection) for two (2) of 2 sampled residents (Residents 5 and 12) as indicated on the care plan and facility policy by failing to monitor: 1. Resident 5 for signs and symptoms (s/s) of hypoglycemia (an abnormally low level of sugar [glucose] in the blood) and hyperglycemia (a condition where the blood glucose [sugar] levels are abnormally high), while on Insulin Glargine (Lantus, a type of long-acting insulin) and Insulin Aspart (Novolog, fast-acting insulin [a hormone that works by lowering levels of glucose {sugar} in the blood]) from 2/16/2026 to 4/9/2026. 2. a. Resident 12 for s/s of hypoglycemia and hyperglycemia while on Insulin Glargine and Insulin Lispro (Humalog, a fast-acting insulin [a hormone that works by lowering levels of glucose {sugar}…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-09 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare the correct amount of sweet and sour sauce served during lunch on 4/8/2026 in accordance with the facility's spring menu and policy and procedure (P&P).This deficient practice had the potential to result in meal dissatisfaction, decreased nutritional intake and weight loss for 81 residents. Findings: During a concurrent observation and interview on 4/8/2026 at 11:56 AM in the facility kitchen during lunch tray line assembly with [NAME] 1, [NAME] 1 was observed using a one ounce (oz) portion spoon to scoop the sweet and sour sauce with vegetables onto the residents' plates. During a concurrent interview and record review on 4/8/2026 at 11:56 AM with the Dietary Service Supervisor (DSS), the facility's 4/8/2026 spring menu, page 2, was reviewed. The facility's spring menu for 4/8/2026 indicated the serving size for sweet and sour sauce with vegetables is 2 oz. DSS stated it is important to use the correct portion size spoon to ensure residents receive necessary nutrients and to enhance digestion. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, the facility's kitchen staff failed to ensure the chicken on the facility's menu was prepared at a safe temperature on 4/8/2026 during lunch time, in accordance with the facility's Policy and Procedure (P&P). This deficient practice has the potential to cause 81 residents to have foodborne illness (foodborne diseases or food poisoning, illnesses caused by consuming food or beverages contaminated with harmful agents). Findings: During a concurrent observation and interview on 4/8/2026 at 11:51 AM in the facility kitchen during lunch tray line assembly with the Dietary Service Supervisor (DSS), DSS was observed checking the temperature of the cooked chicken, which measured 140 degrees Fahrenheit ( F). DSS stated it is very important to keep the cooked chicken at 165 F to prevent residents from developing foodborne illness. During a review of the facility's P&P titled, Food Preparation and Service, revised November 2022, the P&P indicated the following internal cooking temperatures/times for specific foods are reached to kill or sufficiently inactivate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow proper food storage handling practices in accordance with its policy and procedure (P&P) by: Failing to ensure eight (8) food items were labeled with preparation date, thaw date and/ or use by date. Failing to ensure Dietary Service Supervisor (DSS) perform handwashing and change gloves after picking up an alcohol wrap from the floor and then placed a thermometer into the tray of cooked chicken on the steam table. Failing to ensure three (3) food carts were free of white splattered stains on their doors. These deficient practices have the potential to result in food born illness (any sickness that is caused by the consumption of foods or beverages that are contaminated with certain infectious or noninfectious agents) to 81 residents receiving food from the kitchen. Findings: 1. During a concurrent observation and interview on 4/6/2026 at 7:52 AM in the facility kitchen with the DSS, the following food items were observed in the freezer: Four (4) bags of prepared sandwiches in the refrigerator have no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 74 citations
- Potential for harm · Ecited before2026-04-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure standard infection prevention control practices (a set of practices that prevent or stop the spread of infections and or diseases in the healthcare setting) were followed in accordance with the facility's policy and procedure (P&P) when facility failed to ensure:1. Resident 3's tube feeding (the process of delivering liquid nutrition directly into the stomach or small intestine via a soft, flexible tube) machine was free of beige colored stains.2. Laundry staff followed infection control practices as evidenced by two used paper cups and paper towels left in the clean area of the laundry room, and by the presence of light brown splatter stains on the shelves where clean linens were stored.3. Facility staff observed infection control measures for Resident 89 who was on Enhanced Barrier Precautions (EBP- the use of gown and glove for nursing home residents with wounds and indwelling devices during specific-high contact resident care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-09 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two (2) of 2 sampled residents (Residents 47 and 48) reviewed for environment were provided with a homelike environment by failing to maintain a scratch- free, non-discolored wall surface in the residents' room, in accordance with the facility's policy. This deficient practice had the potential for an unsafe and unclean environment and had the potential to negatively affect the residents' quality of life.Findings: 1. During a review of Resident 47's admission Record, the Admissions Record indicated Resident 47 was admitted to the facility on [DATE] with diagnoses that included unspecified dementia with anxiety (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities, specific cause or type has not been determined, with symptoms like restlessness, fear, or panic), muscle weakness (a reduced ability of one or more muscles to generate force,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the confidentiality of the information of one (1) of five sampled residents (Resident 38) observed during medication administration in accordance with the facility's policy and procedure when Licensed Vocational Nurse 1 (LVN 1), left the laptop screen switched on with Resident 38's electronic medication administration record (eMAR, is the digital version of the traditional paper medication administration records used in healthcare facilities) displayed on the screen. This deficient practice had the potential to violate the resident's right to confidentiality (safeguarding the content of information including video, audio, or other computer stored information from unauthorized disclosure without the consent of the resident and/or the resident's representative) and privacy and misuse of Resident 38's Protected Health Information (PHI, any information that relates to an individual's health status, medical history, or treatment).Findings:During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (1) of two (2) sampled residents (Resident 47) reviewed for environment was provided a homelike environment by failing to ensure Resident 47's call light (a communication device that allows residents to alert staff for assistance) was within arm's reach, and the resident's television (TV) was plugged in, and the TV's remote control was functioning. These deficient practices had the potential to negatively affect the residents' quality of life.Findings: During a review of Resident 47's admission Record indicated Resident 47 was admitted to the facility on [DATE] with diagnoses that included unspecified dementia with anxiety (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities, specific cause or type has not been determined, with symptoms like restlessness, fear, or panic) muscle weakness (a reduced ability of one or more muscles to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide oral care for one (1) of three (3) sampled residents (Residents 103) reviewed for activities of daily living (ADL) as indicated on the facility policy. This deficient practice had the potential to cause dry mouth, infection mouth soreness, discomfort and reduce Resident 103's quality of life. Findings:During a review of Resident 103's admission Record, the admission Record indicated Resident 103 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 103's diagnoses included occlusion and stenosis of right middle cerebral artery (the main blood vessel supplying the right side of the brain is either severely narrowed [stenosis] or completely blocked [occlusion], interrupting blood flow) and dysphagia oral pharyngeal phase ( difficulty initiating a swallow, where food or liquid cannot move properly from the mouth to the top of the esophagus). During a review of Resident 103's Minimum Data Set (MDS,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the tube feeding (TF, a medical method of delivering liquid nutrition, formula, and medications directly into the stomach or small intestine) order for one of four sampled Residents (Resident 48) reviewed for tube feeding, was administered on 4/8/2026 in accordance with the physician's order. This deficient practice had the potential to cause Resident 48 to lose weight and for his health condition to decline. Findings: During a review of Resident 48's admission Record, the admission Record indicated Resident 48 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 48's diagnoses included adult failure to thrive (a syndrome characterized by unintended weight loss, malnutrition (serious condition that occurs when a resident's diet does not contain the right amount of nutrients), dehydration (condition that occurs when the loss of body fluids, mostly water, exceeds the amount that is taken…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the peripherally inserted central catheter (PICC line- a long flexible catheter that is inserted through a vein in the upper arm) care was provided in accordance with standards of practice for one (1) of 19 sampled residents (Resident 100) by: Failing to ensure Resident 100's PICC line was assessed and documented upon admission.Failing to ensure the physician's telephone order to remove the PICC line (inserted from General Acute Care Hospital [GACH]) was followed.Failing to ensure Resident 100's PICC line dressing was changed upon admission and weekly as indicated in the facility's policy and procedure (P&P). These deficient practices had the potential to result in Resident 100 developing an infection on the PICC line insertion site.Findings: During a review of Resident 100's admission Record, the admission Record indicated Resident 100 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure licensed staff used two (2) person identifiers (the individual's name, an assigned identification number, date of birth or another person-specific identifier) prior to administering medications to ensure the accurate acquiring, administering of drugs and biologicals to meet the needs for one (1) of 5 sampled residents (Residents 38) observed for medication administration in accordance with the facility's policy and procedure (P&P) . This deficient practice had the potential for medication errors (any preventable event that may cause or lead to inappropriate medication use) result in harm to Resident 38.Findings:During a review of Resident 38's admission Record, the admission Record indicated Resident 38 was admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses that included renal insufficiency (is a condition where kidneys cannot adequately filter waste, balance electrolytes, or manage blood pressure), asthma…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper labeling and storage of medication was provided for one (1) of five sampled residents (Resident 38) observed during the medication administration as indicated in the facility's Policy and Procedure (P&P) by failing to ensure one opened bottle of Promethazine (an antihistamine medication that prevents and treats the symptoms of an allergic reaction) was properly labeled with date opened and expiration date was legible and the Promethazine bottle was stored in a locked compartment. These deficient practices have the potential for Resident 38 to have an adverse reaction (an undesired, harmful, or unpleasant effect resulting from a medication) from the potentially expired medication. Findings:During a review of Resident 38's admission Record, the admission Record indicated Resident 38 was admitted to the facility on [DATE] and re-admitted on [DATE], Resident 38's diagnoses included renal insufficiency (is a condition where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the diet order for one (1) of 1 sampled resident (Residents 92) reviewed for food in accordance with the facility's policy and procedure (P&P). This deficient practice had the potential to result in choking (medical emergency that occurs when a foreign object such as food becomes lodged in the upper airway blocking airflow and preventing normal breathing) and for Resident 92 not to receive the required amount of nutrition, which could lead to weight loss.Findings:During a review of Resident 92's admission Record, the admission Record indicated Resident 92 was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 92's diagnoses included hypertension (high blood pressure), history of small bowel obstruction (SBO, is a critical blockage in the small intestine that prevents food, fluids, and gas from passing through the digestive tract), chronic obstructive pulmonary disease (COPD, is a chronic inflammatory lung…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop an individualized resident-centered care plan (a care plan that prioritizes the unique health needs and desired outcomes of the resident) with measurable objectives, timeframe, and interventions when Resident 1 was observed scooting herself off the wheelchair. This deficient practice has the potential to delay in the necessary care and services for Resident 1's which can potentially result in injury and harm.Findings:During a review of Resident 1's admission Record, the admission Record indicated the resident was originally admitted on [DATE] and was readmitted to the facility on [DATE] with the following but not limited to diagnoses of muscle weakness, dementia (a progressive state of decline in mental abilities) and a history of repeated falls. During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 3/6/2026, the MDS also indicated the resident is moderately impaired in cognitive (the ability to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect one (1) of two (2) sampled residents (Resident 1) right to be free from sexual abuse (non-consensual [without the person's permission] sexual contact of any type with a resident who does not wish to engage in sexual activity or may not have the capacity to consent) when Resident 2 was observed in Resident 1's room on top of Resident 1. Resident 2 was observed touching Resident 1's breast while kissing Resident 1 on the lips on 3/7/2026. This failure resulted in Resident 1 being sexually abused by Resident 2 on 3/7/2026 and had the potential to result in Resident 1 experiencing negative psychosocial effects (a person's mental, emotional, social and spiritual health and hopelessness).Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE]. Resident 1's diagnoses included cerebrovascular disease (includes conditions that restrict or block…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident's environment was free from accident hazards such as call light and bed control cords that could be used to wrap the resident's fingers with for one (1) of two (2) sampled residents (Resident 1). This deficient practice had the potential to result in injuries related to Resident 1's behavior of wrapping her fingers onto call light cord. Findings: During a review of Resident 1's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses that included aphasia (a disorder that makes it difficult to speak) following cerebral infarction (a medical condition that occurs when brain tissue dies due to a lack of blood flow and oxygen) and gangrene (the death and decay of a body tissue, usually caused by a sudden loss of blood supply) not elsewhere classified. During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool), dated 1/20/2026, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of resident- to resident abuse to local, state and federal officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) within two (2) hours, for 2 of 2 sampled residents (Residents 1 and 2) per facility policy. This resulted in a delay of an onsite inspection by the California Department of Public Health (CAPD) to ensure the alleged abuse was investigated, to protect and prevent further abuse of the residents in the facility.Findings:During a review of Resident 1's admission Record, (undated), the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] with diagnoses that included but not limited to chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body), unspecified dementia (a progressive state of decline in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure that one of two sampled residents (Resident 1) had an arranged transportation to bring the resident to an outside Primary Care Physician's (PCP) appointment. This deficient practice had the potential to cause delay in treatment and worsening of Resident 1's health condition.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included heart failure (the heart's main pumping chamber [left ventricle] becomes stiff and thick, preventing it from relaxing and filling properly with blood between beats, leading to symptoms like shortness of breath, fatigue, and swelling, despite the heart's normal contraction strength), unspecified dementia, unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety (the underlying cause or specific form of dementia is not documented, the degree of cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to immediately inform the physician for one of two sampled residents (Resident 1), who had diagnoses that included history of falling, muscle weaknesses, dementia (a progressive state of decline in mental abilities), and abnormality in gait and mobility when Resident 1 had an unwitnessed fall on 12/23/2025. This deficient practice placed Resident 1 at risk for delayed intervention to ensure Resident 1 did not have complications from the fall such as fracture (break or crack in the bone). Findings:During a review of Resident 1' s admission Record, the admission Record indicated the resident was admitted to the facility on [DATE] with the following but not limited to diagnoses of muscle weaknesses, dementia and abnormality in gait and mobility. During a review of Resident 1's Fall Risk Assessment, dated 12/3/2025, the assessment indicated Resident 1 is at risk for falls. During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an unusual occurrence (events or situations that do not happen daily or that may have had an impact on the residents) to the Department within 24 hours for one of the sampled residents (Resident 1) by failing to:a. Ensure the facility reported to the Department when the facility was made aware on 1/9/2025 of Resident 1's sustained further injury and dislocation (a disruption of the normal position of the ends of two or more bones where they meet at a joint) of the right hip in accordance with the facility's policy and procedure (P&P) titled, Unusual Occurrence Reporting.This failure had the potential to affect the health, safety, and well-being of the residents. Findings:During a review of Resident 1's admission record indicated Resident 1 was admitted to the facility on [DATE] with the diagnoses including, but not limited to, a right upper thigh fracture, recent right hip joint replacement surgery, encephalopathy (a condition affecting brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to investigate an injury of an unknown source for one of four sampled residents (Resident 1) per the facility's policy and procedure (P&P).This failure had the potential to affect the health and safety of the resident.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 1/3/2025, with the diagnoses including but not limited to fracture of the right thighbone, aftercare following right hip surgery, Parkinson's disease (a progressive brain disorder that causes uncontrollable movements such as stiffness), and dementia (a progressive state of decline in mental abilities).During a review of Resident 1's Minimum Data Set (MDS, a standardized care screening and assessment tool), dated 1/9/2025, the MDS indicated resident had a short-term memory problem and is moderately impaired in cognitive skills for daily decision making.During a review of Resident 1's Change of Condition (COC, communicating significant changes in resident health) form, dated 1/9/2025, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents' choices or preferences were honored for one (1) of three (3) sampled residents (Resident 1) in accordance with the facility's policy and procedure. This deficient practice had the potential to negatively affect Resident 1's self-worth, self-esteem, and psychosocial well-being. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and re- admitted on [DATE] with diagnoses included cerebral infarction (refers to damage to tissues in the brain due to a loss of oxygen to the area) affecting left dominant side, anxiety disorder (a disorder characterized by nervousness characterized by a state of excessive uneasiness and apprehension, typically with compulsive behavior [repetitive, persistent, and often uncontrollable actions that a person feels driven to perform] or panic attacks), and panic disorder (sudden, intense feelings of fear that cause…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a care plan (a document that outlines the facility's plan to provide personalized care to a resident based on the resident's needs) for one (1) of two (2) sampled residents (Resident 1), when Resident 1 was noted to have a decline in the resident's cognitive skills (ability to understand and make decisions), mobility (ability to move or be moved) and function for Activities of Daily Living (ADLs- routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for themselves) assistance, based on the Change of Condition Minimum Data Set (MDS - a resident assessment tool), dated 7/16/2025. This failure had the potential for Resident 1 to experience a lack of care, and/or care that is not personalized to the resident's specific needs, which could negatively affect the resident's overall well-being.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to protect the resident's right to be free from physical abuse (willful infliction of injury which includes, but is not limited to, hitting, slapping, punching, biting, and kicking) for one of two sampled residents (Resident 1). On 4/10/2025 at around 4:42 PM, Certified Nurse Assistant 1 (CNA 1) grabbed Resident 1's shirt from the back and caused the shirt to choke Resident 1 from the neck area and CNA 1 slap Resident 1's back which made a loud smacking noise. This failure resulted in Resident 1 to experience physical abuse from CNA 1 and had the potential to affect the resident's emotional, mental, and psychosocial (relating to social factors and individual thought and behavior) well-being. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/11/2025 with diagnoses that included, but not limited to, delirium (a serious disturbance in a person's mental abilities that results in a decreased awareness of one's environment and confused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-21 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure safe provision of pharmaceutical services as indicated in the facility policy by failing to: 1. Lock/secure over the counter medications (OTC, medications that can be bought without a prescription) in the facility's central supply room. 2. Lock/secure a liquid vial of Lorazepam (brand name of a controlled anxiety medication) in the medication fridge in the medication room. 3. Ensure OTC medications were kept in a locked storage room that was not accessible by non-licensed and authorized staff. This deficient practice had the potential to result in unauthorized access to medications by residents, visitors, and staff and predisposing them to possible medication overdose (taking a toxic or poisonous amount of a drug or medication), unauthorized use of medications, adverse reactions (any unexpected or dangerous reaction to a drug), and drug-to-drug interactions (a reaction between two or more drugs or between a drug, and a good, beverage, or supplement). Findings: 1. During an observation on 2/20/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-21 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide two (2) of 2 sampled residents (Residents 61 and 82) meal trays that were appetizing and palatable (agreeable to one's sense of taste). This failure had the potential to result in dissatisfaction, decreased food intake and placed Residents 61 and 82 at risk for unplanned weight loss. Findings: 1. During a review of Resident 61's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted [DATE] with diagnoses of gastro-esophageal reflux disease (GERD, a condition where stomach contents flow back up into the esophagus [a muscular tube that connects the throat to the stomach]) and type two (2) diabetes mellitus (DM2, a disease in which glucose [sugar] levels in the blood are higher than normal). During a review of Resident 61's Minimum Data Set (MDS - a resident assessment tool), dated 11/13/2024, the MDS indicated the resident had intact cognitive (ability to think,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow proper food handling practices in accordance with its policy and procedure (P&P) by failing to ensure: 1. To discard expired food items which were stored in Refrigerator 3. 2. Staff's personal food container was not in the kitchen refrigerator. 3. Food items stored in the dry food storage were labeled with delivery and use by dates. 4. Micro-kill germicidal alcohol wipes (a powerful disinfectant solution premoistened with alcohol solution that effectively kills bacteria and viruses) and ThickenUp instant food and drink thickener (a powder based, instant thickening agent that can be used with both liquids and food to help manage swallowing difficulties) were not stored together (one area) in the kitchen, by the coffee machine. 5. Dietary [NAME] 1 perform hand hygiene prior to handling food and after touching/opening trash can lid. These deficient practices had the potential to result in pathogen (germ) exposure to residents and placed 95 residents at risk for developing foodborne illness (food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to promote dignity and respect for one (1) of 1 sampled resident (Resident 44) when Certified Nursing Assistant 6 (CNA 6) was observed standing above Resident 44's eye level while assisting the resident during mealtime. This failure had the potential to affect Resident 44's self-esteem and self-worth and violated Resident 44's right to be treated with dignity. Findings: During a review of Resident 44's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted [DATE] with diagnoses of metabolic (the chemical process in the body that creates energy and materials for life) encephalopathy (a general term for brain damage or disease that affects how the brain functions) and generalized muscle weakness (weakness or lack of strength in most muscles throughout the body making it difficult to perform normal movements). During a review of Resident 44's Minimum Data Set (MDS - a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow up to ensure a Level 2 Preadmission Screening and Resident Review (Level 2 PASARR, comprehensive evaluation conducted by the appropriate state-designated authority that determines whether an individual has mental disorder [MD-a health condition that affects a person's thinking, mood, behavior, or feelings], intellectual disability [ID-a condition characterized by significant limitations in both intellectual functioning and adaptive behavior that originates before the age of 22] or related condition, determines the appropriate setting for the individual, and recommends what if any, specialized services and/or rehabilitative services the individual needs) was conducted for one of one sampled resident (Resident 79) with a diagnosis of schizophrenia (serious mental illness in which people interpret reality abnormally) as indicated in the facility policy. This failure placed Resident 79 at risk for not receiving care and services in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop a comprehensive person-centered care plan (a document that outlines the facility's plan to provide personalized are to a resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs) to reflect a pharmacological intervention (refers to the administration of medication to treat or prevent a disease or illness) for pain for one of 20 sampled residents (Resident 197) in accordance with the resident's physician order. This deficient practice resulted in inadequate pain management and interventions for Resident 197. Findings: During a review of Resident 197's admission Record, the admission Record indicated Resident 197 was initially admitted to the facility on [DATE] with diagnoses that included fracture (a crack of break in a bone that occurs when there is too much force applied to it) of upper and lower end of right fibula (calf bone), other displaced fracture of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-21 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 60), who was a non-English speaking resident had access to a communication board (a visual tool that displays pictures, symbols, or illustrations, allowing individuals with limited verbal communication abilities to express themselves by pointing to the images to convey their needs, wants, or thoughts; essentially acting as a bridge for communication through visual cues instead of spoken words.) or translation services. This failure placed Resident 60 at risk for unmet needs which may have led to increased distress and a decline in psychosocial well-being. Findings: During a review of Resident 60's admission Record, the admission Record indicated Resident 60 was admitted on [DATE] with diagnosis of dementia (progressive impaired ability to think, remember or make decisions that interferes with doing everyday activities) and that resident's primary language was not English. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to provide nail care (the practice of keeping resident's fingernails clean, short, and properly trimmed) for one of one sampled resident (Resident 80), who needed total physical assistance with personal hygiene (the ability to maintain personal hygiene, including combing hair, shaving, applying makeup, washing/drying face and hands). This deficient practice had the potential to place Resident 20 at risk for increased risk for infection, skin breakdown around the nails and potential complications. Findings: During a review of the admission record, the admission record indicated Resident 80 was admitted to the facility on [DATE] with diagnoses that included but not limited to cerebral infarction (a medical condition where blood flow to the brain is interrupted, leading to damage or death of brain tissue), respiratory failure (a serious medical condition where the lungs are unable to adequately exchange gases, leading to insufficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-21 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and provide specific resident preferred activities and interests for one of one sampled resident (Resident 39). This deficient practice had the potential to negatively affect Resident 39's sense of self-worth and psychosocial well-being Findings: During a review of Resident 39's admission Record, the admission Record indicated Resident 39 was admitted to the facility on [DATE] with diagnoses that included hemiplegia affecting right dominant side (paralysis or weakness affecting the right side of the body), unspecified sequelae of nontraumatic intracerebral hemorrhage (deficit that occurs after a brain bleed), and aphasia (a language disorder caused by damage to parts of the brain that control speech and understanding of language). During a review or Resident 39's MDS, dated [DATE], the MDS indicated it was very important for Resident 39 to do his favorite activities, listen to music he liked, have books/newspapers/and magazines to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one of five (5) sampled residents (Resident 79), who was experiencing significant weight loss, received Restorative Nursing Assistant (RNA-helps patients regain their ability to perform daily tasks after an illness or injury. They work in long-term care settings like nursing homes and rehabilitation centers) feeding assistance as ordered by physician and that staff accurately and timely documented Resident 79's nutritional intake on 2/18/2025 and 2/19/2025. This failure had the potential for Resident 79 for inadequate nutrition and hydration (the process of replacing water in the body) causing further weight loss. Findings: During a review of Resident 79's admission Record, the admission record indicated resident was admitted on [DATE] with diagnosis of metabolic encephalopathy (A problem in the brain caused by a chemical imbalance in the blood. The imbalance is caused by an illness or organs that are not working as well as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-21 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and manage the resident's pain timely and effectively for one of one sampled resident (Resident 197) when the licensed nurses failed to: 1. Ensure the licensed nursing staff assessed Resident 197's potential to have pain after the Fentanyl patch was removed. 2. Reorder Fentanyl (a potent synthetic pain medication used to treat chronic severe pain or severe pain following surgery) five days in advance per facility policy 3. Implement Resident 197's care plan (a document that outlines the facility's plan to provide personalized are to a Resident that includes measurable objectives and timeframes to meet a Resident's medical, nursing, and mental and psychosocial needs) interventions to address and manage resident's pain. This deficient practice resulted in Resident 197 not receiving pain medication as scheduled and experience unnecessary pain. Findings: During a review of Resident 197's admission Record, the admission Record indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-21 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide trauma-informed care (an approach to delivering care that involves understanding, recognizing, and responding to the effects of all types of trauma and recognizes the widespread impact and signs and symptoms of trauma in residents, and incorporates knowledge about trauma into care plans [a document that outlines the facility's plan to provide personalized care to resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs] to avoid re-traumatization [when stress reactions experienced as a result of a previous traumatic event are relived when faced with a new similar incident]) for one of 20 sampled residents (Resident 71) who was diagnosed with post-traumatic stress disorder (PTSD- a disorder in which a person has difficulty recovering after experiencing or witnessing a terrifying event). This deficient practice had the potential for Resident 71 to experience…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the physician's order to Give with food when administering Oyster Shell Calcium/D tablet (medication used to prevent or treat low blood calcium levels in people who do not get enough calcium from their diets) for one of two sampled residents (Resident 54). This failure increased the risk for Resident 54 to experience adverse reactions and or reduced effectiveness of the medication. Findings: During a review of Resident 54's admission Record, dated 2/20/2025, the admission record indicated Resident 54 was admitted on [DATE], with diagnosis of dementia (a progressive state of decline in mental abilities) and multiple fractures of ribs and vertebra (bone and cartilage that form the spine). During a review of Resident 54's Minimum Data Set (MDS- a resident assessment tool), dated 11/27/2024, the MDS indicated Resident 54 had mildly impaired cognitive (ability to think, reason, and make decisions) skills for daily decision making. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-21 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one (1) of 1 sampled resident (Resident 61) received food that accommodated resident intolerances and preference as indicated on the facility policy. This failure had the potential to result in Resident 61 having a decreased meal intake which would lead to weight loss and malnutrition (a state of nutritional deficiency or imbalance that occurs when the body does not receive or absorb sufficient nutrients [calories, protein, vitamins, minerals] to maintain health and function properly). Findings: During a review of Resident 61's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted [DATE] with diagnoses of gastro-esophageal reflux disease (GERD; a condition where stomach contents flow back up into the esophagus [a muscular tube that connects the throat to the stomach]) and type two (2) diabetes mellitus (DM2; a disease in which glucose [sugar] levels in the blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to observe infection control measures for two of eight sampled residents (Residents 49 and 299) as indicated on the facility policy by failing to ensure: 1. Resident 49's indwelling catheter drainage bag (Foley catheter- a tube that allows urine to drain from the bladder into a drainage bag) was not touching the floor. 2. Licensed nurse adhered to enhanced barrier precaution (EBP, infection control interventions, primarily used in nursing homes, that focus on reducing the transmission of multidrug-resistant organisms (MDROs) by emphasizing the use of gowns and gloves during high-contact resident care activities) policy by failing to wear a gown when handling Resident 299's feeding tube. This failure had the potential to expose Residents 49 and 299 to harmful bacteria and viruses, leading to infection, delayed recovery, prolonged illness, and/or hospitalization. Findings: 1. During a review of Resident 49's admission Record, the admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the visitor for one of five sampled residents (Resident 2) wore required personal protective equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) of gloves and gown while in a contact isolation (separation of residents with an infection from residents without an infection) room. This failure had the potential to spread infectious agents throughout the facility to residents, staff and/or other visitors. Findings: During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included urinary tract infection (UTI- an infection in the bladder/urinary tract), Klebsiella pneumoniae (a bacteria that can cause a wide range of infections) and depression (mood disorder that causes a persistent feeling of sadness and loss of interest in life). During a review of Resident 1 '…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two (2) of seven (7) sampled residents (Residents 2 and 3) had call lights (one of the major communication technologies that link nursing home staff to the needs of residents) were placed within the residents' reach. This deficient practice had the potential for the delay in residents receiving care and/or risk for injury from falls if residents attempted to get out of bed on their own. Findings: 1. During a review of Resident 2's admission Records indicated the resident was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including hemiplegia (weakness to one side of the body) and hemiparesis (inability to move one side of the body) following cerebral infarction (stroke - damage to the tissues in the brain due to a loss of oxygen to the area) affecting left non-dominant side, muscle weakness, and hypertension (high blood pressure). During a review of Resident 2's History and Physical Examination (H&P)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to post the nurse staffing information (refers to the actual hours of work performed per patient day by a direct caregiver) at the start of each shift on 11/13/2024 in accordance with the facility policy. This deficient practice had the potential for the residents and visitors being unaware of the nursing hour and number of nurses working for each shift. Findings: During a concurrent observation and interview on 11/13/2024 at 2:01 PM at the nursing station with the Administrator (ADM). ADM stated the Daily Nursing Staffing form indicating the projected nursing hours and actual nursing hours had not been posted for 11/13/2024 at the beginning of the morning shift (7 AM - 3 PM). The ADM stated it is important of making the residents and families aware of the daily nursing hours. During an interview with Director of Staff Development (DSD) on 11/13/2024 at 2:11 PM, the DSD stated she was supposed to update and post the staffing information every day at 9 AM The DSD stated she forgot to post the staffing information…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-14 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have a copy of employee's vaccination cards, and an updated and accurate list of employees with COVID 19 (Coronavirus Disease 19; a respiratory viral infection that affects primarily the lungs and result in cough and difficulty breathing) vaccination for the year 2023-2024. This deficient practice placed the residents and staff at risk for possible COVID-19 infection. Findings: During a concurrent record review of the facility's National Healthcare Safety Network (NHSN; a Centers for Disease Control and Prevention [CDC] tracking system for healthcare-associated infections) reporting report dated 1/14/2024 to 6/9/2024, and interview on 6/14/2024 at 8:35 AM, Infection Preventionist Nurse (IPN) stated the facility did not have 100% COVID 19 vaccination for the employees and the NHSN indicated 100% COVID 19 vaccination for the staff which is incorrect. IPN also stated she does not have a current vaccination list for the facility's employees. During a concurrent record review of the facility's NSHN reporting report dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to reasonably accommodate the needs of two of two sampled Residents (Resident 1 and 2) by failing to answer the call light (an alerting device for nurses or other nursing personnel to assist a patient when in need) timely. This deficient practice had the potential for the residents not to be able to call the staff for assistance, which could result to not receiving or delayed needed care or services necessary for the resident's well-being. Findings: 1. A review of Resident 1's admission Record indicated resident was originally admitted on [DATE] and was readmitted on [DATE] with the following diagnoses of muscle weakness and left non-dominant side hemiplegia (muscle weakness on one side of the body) and hemiparesis (weakness and inability to move on one side of the body). A review of Resident 1's History and Physical (H&P), dated 2/18/23, indicated the resident has the capacity to understand and make decisions. A review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three (1) of two (2) sampled residents (Resident 1) was free from an unnecessary psychotropic drug (any medication capable of affecting the mind, emotions, and behavior) in accordance with the facility policy and procedure by failing to ensure: 1. Resident 1 have a specific target behavior in addition to panicky feeling for the use of Ativan (Lorazepam, medication used to treat anxiety). 2. Resident 1 have a physician's order for Ativan prior to administering it to the resident on 5/5/2024. This deficient practice had the potential to place Resident 1 at risk for significant adverse (harmful) consequences from the use of unnecessary psychotropic drug. Findings: A review of Resident 1's admission Record indicated an initial admission to the facility on 8/29/2022, and readmission on [DATE] with diagnoses of dementia (a brain disorder that results in memory loss, poor judgment, and confusion), anxiety disorder (persistent and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-03 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled resident (Resident 1) was free of unnecessary physical restraint (any direct physical contact where the intention of the person intervening is to prevent, restrict, or subdue movement of the body, or part of the body of another person). On 4/1/2024 at 3:30 am, Licensed Vocational Nurse (LVN) 1 and LVN 2, tied Resident 1 with a white linen from waist down, and tied at the back of the wheelchair which restricted the resident from movement and getting up from her wheelchair. This deficient practice resulted to unnecessary restraint and placed the resident at risk of physical harm from impeding the circulation of resident's whole body from the restraint and it can also cause psychosocial harm, skin break down for Resident 1. Findings: During a review of Resident 1 ' s admission record, it indicated Resident 1 was initially admitted on [DATE] and readmitted on [DATE], with diagnoses of, unspecified cerebrovascular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote dignity and respect for 5 of 6 residents (Residents 16, 85, 89, 72, and 90) for dignity care area as indicated on the facility's policy when: 1. Resident 16 was found with food on her clothes, face, and hands. 2. Resident 85 was not provided privacy when he was sitting in bed wearing an incontinent brief with the privacy curtain opened. 3. Resident 89 was found with food debris on his shirt and dried white colored liquid on his chin after eating breakfast. 4. Resident 72's personal space was not protected when Resident 90 grabs Resident 72's food and/or the resident's foot. 5. Resident 90 was assisted with feeding by the staff standing over the resident (above the resident's eye level) during meal assistance. This deficient practice had the potential to affect Residents 16, 85, 89, 72, and 90's sense of self-worth and self-esteem which could result in problems with emotional and mental well-being. Findings 1. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-15 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its Advance Directives (a written instruction, such as a living will or durable power of attorney for health care, recognized under State law relating to the provision of health care when the individual is incapable) policy for three (3) of seven (7) sampled residents (Resident 44, 68, and 251) for Advance Directive care area when: 1. Resident 44 did not have documented evidence on being informed of his choice to complete an Advanced Directive. 2. Resident 68's advance directive was not maintained in the residents' chart. 3. Resident 251's advance directive was not maintained in the residents' chart. These deficient practices have the potential not to carry out Residents 44, 68, and 251's wishes regarding health care decisions during an emergency. 1. A review of Resident 44's admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included end stage renal disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop an individualized resident-centered care plan (a care plan that prioritizes the unique health needs and desired outcomes of the resident) with measurable objectives, timeframe, and interventions to meet the residents' needs for three (3) of 23 sampled residents (Residents 58, 37, and 79). 1. Resident 58 did not have a care plan to address resident's behavior of not wanting to share the shared restroom with other residents. This deficient practice can lead to worsening of resident's behavior and can affect another resident and not able to used the shared restroom. 2. Resident 37's comprehensive care plan on the use of antibiotic medication (a drug used to treat infections caused by bacteria and other microorganisms). This deficient practice had the potential for Resident 37 to experience infection, complications from inadequate monitoring. 3. Resident 79 did not implement the resident's care plan for the use of anticoagulant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-15 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate treatment and services to increase, prevent, or maintain range of motion (ROM, full movement potential of a joint) by not providing restorative nursing services (a program available in nursing homes that helps residents maintain any progress made during therapy treatments, enabling them to achieve their highest practicable level of functioning) for three (3) of four (4) sampled residents (Residents 64, 63, and 15) for position or ROM care area, as ordered by the physician. This deficient practice placed Residents 64, 63, and 15 at risk for decline in physical functions and developing contractures (condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) in other extremities (a limb of the body, such as the arm or leg) for not receiving the needed exercises. Findings: 1. A review of Resident 64's admission Record indicated Resident 64 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the residents' head of bed (HOB) was elevated above 30 to 45 degrees when receiving enteral feedings through a gastrostomy tube (GT, a tube inserted through the belly that brings nutrition directly to the stomach) for two of five sampled residents (Resident 62 and 68) for the tube feeding care area. This deficient practice had the potential for Resident 62 and 68 to aspirate (when something enters the airway or lungs by accident) which can lead to lung problems such as pneumonia (a lung infection). Findings: 1. A review of Resident 62's admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis that included dysphagia, oropharyngeal phase (difficulty transferring food from the mouth into the pharynx and esophagus to initiate an involuntary swallowing process) and gastro-esophageal reflux disease (a common condition in which the stomach contents move up into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care services for two (2) of 2 sampled residents (Residents 36 and 40) for respiratory care area by failing to: 1.a. Ensure Resident 36's oxygen humidifier (a device used to make supplemental oxygen moist) was changed per physician's order. This deficient practice had the potential for Resident 36 to develop a respiratory infection. 1.b. Place a visible oxygen signage by Resident 36's door/wall prior to entering the room. This deficient practice had the potential for harm to Resident 36 and other residents, in an event of fire. 2.a Ensure Resident 40's humidifier and oxygen tubing were changed every seven (7) days per policy. This deficient practice had the potential for Resident 40 to develop a respiratory infection. 2.b. Place a visible oxygen signage by Resident 36's door/wall prior to entering the room. This deficient practice had the potential for harm to Resident 36 and other residents, in an event of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-15 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident who received dialysis (process of removing waste products and excess fluid from the body) received care and treatment in accordance with the resident's care plan for three (3) of five (5) sampled residents (Resident 5, 14, and 20) for dialysis care area by failing to ensure: 1. A dialysis emergency kit was placed at the bedside for Resident 5 and an alert sign postage to indicate precautions on the resident's dialysis site access. 2. A dialysis emergency kit was placed at the bedside for Resident 14 and an alert sign postage to indicate precautions on the resident's dialysis site access. 3. A dialysis emergency kit was placed at the bedside for Resident 20. These deficient practices had the potential for Residents 5, 14, and 20 to be at risk for complications such as bleeding and potential for delay in provision of dialysis care and treatment in case of emergencies. Findings: 1. A review of Resident 20 admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-15 · tag F0745 — failed to provide medically-related social services — patternProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide social services by not assisting and arranging care and services for two of two sampled residents (Resident 70 and Resident 79). 1. Social Services did not follow up on Resident 70's misplaced hearing aids. 2. The facility did not follow their policy to call law enforcement when Resident 70 hearing aids were missing. 3. Social Services did not follow up on Resident 79 dental services for new dentures. These deficient practices had the potential for residents to have a delay in care and services. Findings: 1. A review of Resident 70's admission Record indicated resident was admitted to the facility on [DATE] with diagnoses of dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and glaucoma (a group of eye diseases that can cause vision loss). A review of Resident 70's History and Physical (H&P), dated 2/6/23, indicated resident did not have the capacity to understand and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to label foods in the kitchen with item 'use by' date (the last date recommended for the use of the product) and failed to discard expired food as indicated in the facility's policy and procedure. These deficient practices had the potential to result in pathogen (germ) exposure to residents and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever and can lead to other serious medical complications and hospitalization. Findings: During a concurrent observation and interview on 3/12/24 at 8:04 AM with the Dietary Trayline (DT), the kitchen was observed with food items not labeled to indicate the food items use by date. The DT stated all food items were supposed to be labeled with used by date and discarded when expired. The DT stated the following items were found in the kitchen's refrigerators: a. A clear container filled with cut up watermelon labeled fruit with used by date of 3/11/24. b. A clear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-15 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the antibiotic stewardship program protocols for prescribing the appropriate antibiotics (medication used to treat or prevent some types of bacterial infection) was provided for eight of ten sampled residents (Resident 73, 64, 29, 87, 37, 3, 11, and 65) prior to the administration of their antibiotic therapy. 1. The facility did not complete the Surveillance Data Collection form for (Resident 73, 64, 29, 87, 37, 3) who were receiving antibiotics in March 2024. 2. The facility did not follow the surveillance data collection form prior to prescribing antibiotics for Resident 11 and 65 residents in February 2024. This deficient practice had the potential for the residents to be prescribed inappropriate antibiotics and increased the risk for developing antibiotic-resistant organisms (bacteria that are not controlled or killed by antibiotics). Findings: A review of Resident 73's admission Record indicated resident was admitted on [DATE] with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-15 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to wipe down the handle of two (2) of 2 laundry washers (Washer 1 and Washer 2) with an Environmental Protection Agency (EPA, federal government agency created to protect human health and environment by providing environmental laws, and provides technical support to minimize threats) approved disinfectant solution (approved by EPA that is safe to use and at the same time effective in disinfecting the surface/ killing the bacteria to avoid spread of infection and illness) as indicated on the facility policy. This deficient practice had the potential for spread of infection to the residents in the facility. Findings: During an observation on 3/15/24 at 9:20 AM, Laundry Staff (LS) was observed loading soiled clothes in Washer 1 with bare hands. LS did not disinfect the machine/Washer 1's handle and door after loading the soiled clothes. LS proceeded to open Washer 2 (after cleaning cycle) and unloaded the clean clothes with her bare hands. LS was not observed disinfecting the machine/Washer 2's handle. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician of a significant weight loss for one (1) of two (2) sampled residents (Residents 40) who experienced severe weight loss (weight loss greater than five [5] % in one month) for nutrition care area. This deficient practice placed Resident 40 at risk for further decline in nutritional status and continued weight loss. Findings: A review of Resident 40's admission Record indicated Resident 40 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses encounter for attention to gastrostomy (a surgical procedure for inserting a tube through the abdomen wall and into the stomach used for feeding or drainage), type 2 diabetes mellitus (a disease that occurs when there is a problem in the way the body regulates and uses sugar as fuel) with diabetic chronic kidney disease (gradual loss of kidney damage where kidneys cannot filter the blood the way they should), and dementia (progressive brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an accurate assessment was conducted regarding the resident's active diagnoses (current diagnosis) for one of three sampled resident (Resident 19) in the resident assessment care area. This deficient practice had the potential to negatively affect Resident 19's plan of care and delivery of necessary care and services. Findings: A review of Resident 19's admission Record (AR, a record containing diagnostic and demographic resident information), dated 3/15/24, the AR indicated she was readmitted to the facility on [DATE], with diagnoses that included dementia (a condition or illness that affects the way the person's brain is working ), major depressive disorder (mood disorder that caused a persistent feeling of sadness and loss of interest), generalized anxiety disorder (you were worrying constantly and can't control the worrying), and paranoid schizophrenia (a disorder that affected a person's ability to think, feel, and behave). A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two (2) of 23 residents (Residents 4 and 37) received treatment and services to maintain or improve level of assistance needed with Activities of Daily Living (ADL), as indicated on the facility's policy: 1. Resident 4 was not provided assistance with eating. 2. Resident 37 was not provided with a communication board. This deficient practice had the potential for Residents 4 and 37's functional abilities to decline. Findings: 1. A review of Resident 4 admission Record indicated resident was originally admitted on [DATE] and was readmitted on [DATE]. Resident 4 's diagnoses included dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and anorexia (an eating disorder characterized by restriction of food intake leading to low body weight). A review of Resident 4's Care Plan, revised 7/8/23, focus on nutritional status indicated an intervention to provide assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide audiology (audiology is the branch of science and medicine concerned with the sense of hearing. Audiologists are health care professionals who diagnose, manage, and treat hearing, balance, or ear problems) and Ear, Nose, Throat (ENT) for hearing loss in accordance with physician's order for one of four sampled residents (Resident 20) for the communication and sensory care area. This deficient practice had the potential for Resident 20 to have increased hearing loss. Findings: A review of Resident 20 admission Record indicated resident was originally admitted on [DATE] and was readmitted on [DATE] with the following diagnosis for blindness and dysphagia (difficulty swallowing). A review of Resident 20's History and Physical (H&P), dated 2/27/24, indicated the resident has the capacity to understand and make decisions. A review of Resident 20's Minimum Data Set (MDS, a standardized care screening and assessment tool), dated 12/16/23, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement treatment for the prevention of pressure ulcer (painful wound caused as a result of pressure or friction) by failing to ensure that the low air loss mattress (LAL, operates using a blower based pump that is designed to circulate a constant flow of air through the mattress, commonly used to heal pressure ulcers) was on the correct settings for one (1) of two (2) sampled residents (Residents 48) for pressure injury care area, in accordance with the facility's policy and procedure. This deficient practice had the potential to place Resident 48 to be at risk for progression of pressure ulcer. Findings: A review of Resident 48's admission Record indicated the resident was admitted to the facility on [DATE]. Resident 48's diagnoses included Unstageable pressure injury (obscured full-thickness skin and tissue loss) of the sacral region (triangular-shaped bone at the base of the spine just superior to the coccyx[tailbone]), right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to act upon the consultant pharmacist's recommendation to include manufacturers recommendation for the use of Carvedilol (medication to treat high blood pressure) for 1 of 5 sampled residents (Resident 20). This deficient practice had the potential for Resident 20 to have fast absorption of Carvedilol, if not taken with food, and may suffer from the medication side effects such as feeling of dizziness or fainting when standing up. Findings: During a review of Resident 20's admission Record, the record indicated Resident 20 was recently readmitted on [DATE] with diagnosis that included hypertension (a condition in which the force of the blood against the artery walls is too high) and end stage renal disease (a condition in which the kidneys lose the ability to remove waste and balance fluids). During a review of Order Summary Report, dated 3/15/24, the report indicated on 2/8/2024, Resident 20 was prescribed Carvedilol 3.125 mg by mouth 2 times a day.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two (2) of 5 sampled residents (Residents 44 and 19), for unnecessary medication care area, were free from the use of unnecessary psychotropic drug (any medication capable of affecting the mind, emotions, and behavior) when: 1. Resident 44 did not receive a Gradual Dose (GDR, is the stepwise tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the dose or medication can be discontinued). for the use of Mirtazapine (a medication used to treat depression [a mood disorder that causes a persistent feeling of sadness and loss of interest]). 2. There was no rationale documented by the physician for Resident 19's extended use (more than 14 days) of as needed (PRN) Temazepam (medication to treat sleep problem). This deficient practice had the potential to place Residents 44 and 19 at risk for significant adverse consequence (unwanted, uncomfortable, or dangerous effects that a drug may have)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure standard infection prevention control practices (a set of practices that prevent or stop the spread of infections and or diseases in the healthcare setting) were followed for (1) of thirteen (13) sampled resident (Resident 3) for the infection control care area in accordance with the facility's policy and procedure when: a) There was no proper sign for Contact Isolation (used for patients with diseases caused by microorganisms [bacteria and viruses] that are spread through direct and indirect contact) posted on Resident 3's door. b) Certified Nurse Assistant 2 (CNA 2) did step out of the isolation room multiple times and touched the clean linen cart then came back inside the Resident 3's room wearing the same gown. c) Licensed Vocational Nurse 1 (LVN1) used her own equipment for vital signs instead of the designated equipment inside Resident 3's room. These deficient practices have a potential to contaminate clean items and can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0882 — isolatedDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review the facility failed to designate a full-time (work 40 or more hours in a week) Infection Preventionist Nurse (IPN) per facility policy. This deficient practice had the potential for infection control practices to be unaccounted for including identifying, controlling, and containing the spread of infections within the facility. Findings: During an interview with the Director of Nursing (DON) on, 3/15/24 at 12:51 PM, the DON stated the Director of Staff Development (DSD) is the one covering the duties of the IP Nurse when the previous IPN left January of 2024 and when the new IPN started 2 weeks ago. During an interview with DSD on, 3/15/24 at 12:52 PM, DSD stated, the previous IP Nurse worked until middle of January 2024 (unable to recall exact date). The DSD stated I was the one covering last middle of January 2024 when the IP nurse left. I only do National Healthcare Safety Network (NHSN, is a national healthcare-associated infection [HAI] reporting system developed and maintained by the CDC [Centers for Disease Control and Prevention])…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure call light (used in healthcare facilities as an alerting device for nurses or other nursing personnel to assist a resident when in need) was within reach for one (1) of 23 sampled residents (Resident 63) as indicated in the facility's policy and procedure and care plan. This deficient practice had the potential not to meet Resident 63's needs and preference. Findings: A review of Resident 63's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses which included hemiplegia (paralysis of one side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (refers to damage to tissues in the brain due to a loss of oxygen to the area) affecting left non-dominant side, dysarthria (a condition in which the resident have difficulty saying words because of problems with the muscles that help resident talk) and history of falling. A review of Resident 63's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report to their assigned state agency (California Department of Public Health, CDPH) of an unusual occurrence of injury of unknown (source of injury was not observed by any person and origin could not be explained by the resident) origin for one out of two sampled residents (Resident 1). This failure had resulted to the facility not reporting injury of unknown origin and can place Resident 1 at risk for sustaining another injury. Findings: During a review of Resident 1's admission Record (Face Sheet), admission Record indicated Resident 1 was admitted to facility on 02/07/2023 with diagnosis that included but was not limited to, unspecified dementia (a condition with a loss of thinking, remembering, and reasoning to an extent that it interferes with daily life and activities), age-related osteoporosis (a medical condition which bones are brittle and fragile), and anxiety (a feeling of worry or unease). During a review of Resident 1's Minimum Data Sheet (MDS, a standardized assessment and screening tool) dated 11/29/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the safety for one of three sampled residents (Resident 1) by not monitoring residents while in the activity room. This deficient practice resulted in Resident 1 obtaining paint from the activity cart and ingesting (swallowing) the paint. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted Resident 1 on 10/17/2022 with diagnosis which include history of falling, Alzheimer disease (a progressive disease beginning with mild memory loss and possibly leading to loss of the ability to carry on a conversation and respond to the environment), anxiety (a feeling of fear, dread, and uneasiness). A review of Resident 1 ' s Minimum Data Set (MDS, standardized care and screening tool), dated 10/13/2023, indicated Resident 1 was severely impaired with cognitive (processes of thinking and reasoning) skills for daily decision making. The MDS indicated Resident 1 required partial/ moderate assistance (helper does less than half the effort, helper lifts, hold or supports trunk or limb,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (1) of three (3) sampled Residents (Resident 3) received care with elimination/toileting in accordance with the facility's policy and procedure. This deficient practice resulted in Resident 3's diapers left wet for an extended period which could potentially result in skin irritation or skin breakdown. Findings: A review of Resident 3's admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis that included hemiplegia and hemiparesis (a condition caused by brain injury that results in a varying degree of weakness, stiffness, and lack of control on one side of the body) following cerebral infarction (lack of adequate blood supply to the brain). A review of Resident 3's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 11/10/23, indicated Resident 3 was severely impaired with cognitive (thought process and ability to reason or make decisions)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-17 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three (3) of six (6) sampled residents (Residents 1, 2, and 3) was free from an unnecessary psychotropic drug (any medication capable of affecting the mind, emotions, and behavior) in accordance with the facility policy and procedure by failing to ensure: 1. Resident 1 have a specific target behavior for the use of Ativan (Lorazepam, medication used to treat anxiety). 2. Resident 2 have a physician's order for Ativan received for 17 days. 3. Resident 3 have a physician's order for Ativan received for one (1) day. This deficient practice had the potential to place Residents 1, 2 and 3 at risk for significant adverse (harmful) consequences from the use of unnecessary psychotropic drug. Cross reference with F756 Findings: 1. A review of Resident 1's admission Record indicated an initial admission to the facility on 8/29/22, and readmission on [DATE] with diagnoses of dementia (a brain disorder that results in memory loss, poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-17 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address the use of Ativan (Lorazepam, medication used to treat anxiety [persistent and excessive worry that interferes with daily activities]) on the medication regimen review (MRR, or Drug Regimen Review, a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication) for two (2) of six (6) sampled Residents (Resident 2 and 3) in accordance with the facility policy. This deficient practice had the potential for unnecessary medication administered to Residents 2 and 3, which could result to serious harm. Cross Reference with F758 Findings: 1. A review of Resident 2's admission Record indicated an admission to the facility on 1/4/23 with diagnoses of seizure (abnormal electrical activity in the brain that happens quickly), schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure standard infection prevention control practices (a set of practices that prevent or stop the spread of infections and or diseases in the healthcare setting) were followed in accordance with the facility's policy and procedure by: 1. LS failed to wipe down the handle of the washer Washer 1 with an EPA (Environmental Protection Agency, federal government agency created to protect human health and environment by providing environmental laws, and provides technical support to minimize threats) approved disinfectant solution (approved by EPA that is safe to use and at the same time effective in disinfecting the surface/ killing the bacteria to avoid spread of infection and illness) after loading the washer with soiled linens and/ or clothes. that were from the facility's red zone. 2. LSs did not perform hand hygiene after handling the soiled linens and/ or clothes after loading them in the washer. This deficient practice had the potential for spread of Coronavirus 2019 (COVID- 19, infectious disease caused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to communicate the planned discharge to the family of one of one sampled resident (Resident 1) to Skilled Nursing Facility 2 (SNF 2). This deficient practice violated Resident 1's right to be treated with respect and has the potential to have negative psychosocial outcomes for the residents. Findings: During a review of the admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnosis of dementia (a loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life) with unspecified severity, without behavioral, psychotic (disconnection from reality), and mood disturbance (periods of extreme happiness, extreme sadness, or both). A review of Resident 1 ' s Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 7/25/23, indicated the resident had moderately impaired cognitive skills (mental action or process of acquiring knowledge and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-20 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to readmit one of one sampled resident (Resident 1) on 9/18/23 and did not make an effort to find out an accurate status of the resident's condition based on the facility's policy and procedure. This deficient practice resulted to Resident 1 discharge to Skilled Nursing facility 2 (SNF 2) and is in the violation of Resident 1's rights to resume residency at the facility. Findings: During a review of the admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnosis of dementia (a loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life) with unspecified severity, without behavioral, psychotic (disconnection from reality), and mood disturbance (periods of extreme happiness, extreme sadness, or both). A review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 7/25/23, indicated the resident had moderately impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide treatment and services for one of one sampled resident (Resident 1) by failing to assess the resident ' s peripherally inserted central catheter (PICC- a long, thin tube that's inserted through a vein in your arm and passed through to the larger veins near your hear) line venous access site in accordance with the current professional standard of practice, and facility policy. This deficient practice had the potential for Resident 1 to develop complications that includes bleeding, infection, blocked or PICC line venous access, which could result to harm and death. Findings: An announced visit was made on 8/16/23 to investigate an allegation of Improper Infection Control Practiced By Facility. A review of Resident 1's Face Sheet (document gives resident quick information at a glance) indicated the resident was originally admitted on [DATE] and was readmitted to the facility on [DATE] with diagnoses including sepsis (a life-threatening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-09-02 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure to post accurate and updated Direct Care Service Hours Per Patient Day (DHPPD, refers to the actual hours of work performed per patient day by a direct caregiver) and Daily Posted Nurse Staffing in accordance with the facility's policy and procedure (P&P) titled Posting Direct Care Daily Staffing Numbers. This deficient practice resulted in residents and visitors not being informed of the facility census, staffing and actual hours worked by staff.Findings: During a concurrent observation and interview on 8/30/2025 at 4:34 AM with Registered Nurse Supervisor (RN 1), the Daily Staffing dated 8/29/2025, Nurse Staffing Assignment and Sign-In Sheet dated 8/29/2025 and 8/30/2025 were reviewed. The Daily Staffing dated 8/29/2025, indicated one RN, four Licensed Vocational Nurses (LVNs), and five Certified Nurse Aides (CNAs) for 11PM to 11:59 PM and one RN, four LVNs, and 8 CNAs for 12 AM to 7 AM. The Nursing Staffing Assignment and Sign-In Sheet indicated four CNAs signed in and worked the 11PM to 7AM shift.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$27,425 in federal fines across 1 penalty.
- $27,425 — penalty dated 2025-10-10
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 3.3 | +0.7 vs chain |
The other 37 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FRIEDMAN FAMILY TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 20% | since 06/30/2023 |
| IRA D FRIEDMAN 1991 TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 20% | since 06/30/2023 |
| LEHMANN FAMILY 1991 TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 20% | since 06/30/2023 |
| THE KLAVAN FAMILY TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 06/30/2023 |
| THE TZIPPY FRIEDMAN NOTIS 1990 TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 20% | since 06/30/2023 |
| FRIEDMAN, AARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; TRUSTEE OF THE SNF; ADP OF THE SNF | 20% | since 06/30/2023 |
| KLAVAN, RACHEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; TRUSTEE OF THE SNF | 20% | since 06/30/2023 |
| LEHMANN, LIBBY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | 20% | since 06/30/2023 |
| FRIEDMAN, IRA | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; TRUSTEE OF THE SNF | — | since 06/30/2023 |
| KLAVAN, JOSHUA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/16/1986 |
| BAI, JILIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/14/2023 |
| MELCHOR, SONIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/18/2024 |
| TURNEY, CHRIS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/12/2022 |
| NOTIS, SHMUEL | Individual | TRUSTEE OF THE SNF | — | since 06/30/2023 |
| 537 WEST LIVE OAK LP | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| LONGWOOD MANAGEMENT LLC | Organization | ADP OF THE SNF | — | since 01/01/2023 |
| PERVAIZ, ZAID | Individual | ADP OF THE SNF | — | since 01/01/2013 |
CMS files one row per role, so the 34 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056127. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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