No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Burbank Healthcare & Rehab

1041 S. Main St., Burbank, CA 91506 · For profit - Limited Liability company · 188 certified beds · (818) 843-2330 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$31,803 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (148) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $31,803 in federal fines (most recent 2026-01-14)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1130 W Olive Ave · (818) 843-8555 · Call to confirm hours
Pharmacy
Pavilions0.2 mi
1110 W Alameda Ave · (818) 567-0257 · Call to confirm hours
Grocery
Vons0.2 mi
1111 W Alameda Ave · (818) 845-2461 · Call to confirm hours
Park
1401 W Riverside Dr · (818) 238-5300 · Typically dawn to dusk
Place of worship
1101 S Main St · (818) 556-4840

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.6%10.2%15.4%better
Long-stay residents who lose too much weight11.6%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection3.1%1.2%2.0%worse
Long-stay residents with depressive symptoms0.2%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened12.2%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.1%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers4.7%4.3%4.7%typical
Long-stay residents with worsening bladder/bowel control5.2%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table17.7%12.0%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.6%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine92.5%93.2%79.4%better
Short-stay residents rehospitalized after admission36.6%23.0%22.6%worse
Short-stay residents with an outpatient ER visit8.6%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days4.012.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.671.571.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 346 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.8%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
25.6%U.S. median 56.6%
Met the expected recovery
0.48U.S. median 0.31
Therapy hours / resident / day
0.21hours / resident / day
Physical therapy
0.22hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 25.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 121 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.8%CMS range 40.8–51.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 9.2–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge25.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge32.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge28.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting93.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge92.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization10.5%CMS range 7.3–14.97.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.431.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.46
RN hours/ resident / day
1.05
LPN hours/ resident / day
2.56
Aide hours/ resident / day
4.06
Total nurse hours/ resident / day
0.38
RN hoursweekends
41.0%
Total nursing turnover
31.8%
RN turnover

How full it usually is: this home is certified for 188 beds and averages 181.3 residents a day — about 96% occupied, or roughly 7 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.06 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.83 hrs/resident/day on weekends vs 4.16 on weekdays — 8% thinner on weekends. RN hours go from 0.48 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

31
deficiencies at the latest standard inspection (2026-03-12)
30
at the previous standard inspection (2024-12-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

148 citations, most serious first. The 15 most serious are shown; the remaining 133 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-01-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement contact isolation precautions (infection control measures used in the healthcare settings to prevent the spread of infections transmitted by direct or indirect contact with a resident or their environment) for one of three sampled residents (Resident 1) when Resident 1 was suspected and exhibited signs and symptoms (indicators of an illness, injury, or condition) consistent with Clostridiodes (known before as Clostridium) Difficile infection (CDI or C. difficile - bacteria that causes severe, diarrhea [loose, watery stools], and inflammation [swelling] of the colon) on 1/18/2026 and subsequently tested positive for CDI on 1/20/2026, by failing to:1. Ensure Resident 1, who showed signs and symptoms of CDI on 1/18/2026, was not sharing the same room with Resident 2 and Resident 3. Resident 2 was immunocompromised (having a weakened immune system that cannot fight infections and diseases as effectively as a healthy one) due to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-01-31 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have a system-wide (something that extends or exists throughout a system) method of accountability for controlled medications (drugs that are regulated by the government because it may be abused or cause addiction) and ensure safeguarding of controlled medications for two of nine sampled residents (Resident 1 and Resident 2) by: 1. Failing to ensure licensed nurses document the administration of controlled substances in Resident 1's electronic Medication Administration Record (eMAR- an electronic report detailing the drugs administered to a resident) 2. Failing to maintain records on the transfer of controlled medications from licensed nurses to the Director of Nursing (DON) after Resident 1 was discharged , and after the controlled medications were no longer in use and were cleared for disposition (process of returning and/or destroying unused medications). 3. Failing to ensure the DON investigate all discrepancies related to Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-06-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a fall and injury for one of three sampled residents (Resident 1), who was confused, identified as a fall risk, had difficulty in walking, and had repeated falls in the facility. The facility failed to:1. Provide supervision to Resident 1 when staff (unspecified) placed Resident 1 in the hallway unattended.2. Place resident (Resident 1) on areas visible by staff and within easy reach when they (Resident 1) get up in accordance with Resident 1's care plan titled, Actual Fall. with date initiated on 6/1/2026.As a result, Resident 1 fell in the hallway on 6/18/2026 at around 12:50 p.m., sustaining a scalp laceration (a torn, ragged cut or tear in the skin and tissue) with bleeding and severe pain in the left hip. On 6/18/2026 at 1:31 p.m., the facility transferred Resident 1 to the General Acute Care Hospital (GACH) for further evaluation and management, where Resident 1 was admitted with traumatic left periprosthetic shaft of femur fracture (the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Actual harm · G2024-04-17 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a discharge planning process (process that generally begins on admission and involves identifying each resident ' s discharge goals and needs, developing and implementing interventions to address them, and continuously evaluating them throughout the resident ' s stay to ensure a successful discharge) for five of 11 sampled residents (Residents 1, 8, 9, 10, and 11). The facility failed to: 1. Develop a Discharge Care Plan for Residents 1, 8, 9, 10, and 11 since admission to the facility. 2. Ensure regular re-evaluation of Residents 1, 8, 9, 10, and 11 to identify changes that require modification of the discharge plans. 3. Discuss, make referrals, and document in the clinical record when Resident 1 manifested interest in returning to the community. 4. Complete on a timely basis an evaluation of Resident 1 ' s discharge needs and discharge plan and discussed with the resident and document all relevant information in Resident 1 ' s clinical record.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect one of three sampled residents (Resident 1) from physical abuse inflicted by Resident 2. On 9/12/2023 at 5:35 p.m., while in the activity/dining room, Resident 2, who had episodes of aggressive and agitated behaviors, without provocation hit, grabbed, and pulled Resident 1 ' s right arm. In response to the attack from Resident 2, Resident 1 in defense hit, grabbed, and pulled Resident 2 ' s left arm. As a result, Resident 1 sustained a skin tear (a wound caused by shear [cut], friction, and / or blunt force resulting in separation of skin layers) on the back of the right hand measuring 4 centimeters (cm – a unit of measurement) in length by 4 cm in width. Resident 2 sustained a skin tear on the left arm measuring 4 cm by 4 cm. Also, based on the reasonable person concept (refers to a tool to assist the survey team ' s assessment of the severity level of negative, or potentially negative, psychosocial outcome the deficiency may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 3) received care in a manner that maintained the resident's dignity and respect when Certified Nurse Assistant (CNA) 1 did not fully close the privacy curtains while providing personal care. This failure had potential to negatively affect the Resident 3 sense of dignity and respect during the care.Findings:During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE] with diagnoses including chronic obstruction pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing) and difficult in walking.During a review of Resident 3's Minimum Data Set (MDS, a resident assessment tool), dated 6/22/2026, the MDS indicated Resident 3 had moderate cognitive skills (ability to think, understand, learn, and remember) for daily decision making and needed maximum assistance (helper does more than half of the efforts)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-23 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 2) received their physician-ordered regular diet. Resident 2 was served a soft and bite size (soft, tender, and moist) diet instead of the prescribed regular texture diet. This failure had the potential to result in unnecessary diet restrictions, decreased meal satisfaction, and reduced nutritional intake. Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including altered mental status, dysphagia (difficulty swallowing), and aphasia (a disorder that makes it difficult to speak). During a review of Resident 2's Minimum Data Set (MDS, a resident assessment tool), dated 5/28/2026, the MDS indicated Resident 2 had severely impaired cognitive skills (ability to think, understand, learn, and remember) for daily decision making and was dependent (helper does all of the efforts) for eating,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection prevention and control practices were followed when Certified Nurse Assistant (CNA) 1 placed soiled linen and soiled brief directly on the floor while providing care for one of three sampled residents (Resident 3). This failure had the potential to contaminate the care environment, increase risk of cross contamination, and place residents at risk for infection.Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE] with diagnoses including chronic obstruction pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing) and difficult in walking. During a review of Resident 3's Minimum Data Set (MDS, a resident assessment tool), dated 6/22/2026, the MDS indicated Resident 3 had moderate cognitive skills (ability to think, understand, learn, and remember) for daily decision making and needed maximum assistance (helper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-11 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident who received hemodialysis (a medical treatment that acts as an artificial kidney, filtering waste products and extra fluid from the blood when kidneys are not working well) received treatment in accordance with professional standards of practice for one of three sampled residents (Resident 2) by failing to ensure clear communication between the facility, dialysis center, and the physician for timely administration of Resident 2's medications. This deficient practice had the potential to delay care and negatively affect Resident 2's well-being. Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 5/12/2026 with diagnoses including end stage renal disease (ESRD-irreversible kidney failure), dependence on renal dialysis, unspecified psychosis (a severe mental condition in which thought and emotions are so affected that contact is lost with reality), and seizures (a sudden, uncontrolled electrical disturbance in the brain which can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for one of three sampled residents (Residents 1) by failing to: 1. Ensure the dosage for Resident 1's Ivermectin (an antiparasitic medication [medications used to treat infections caused by parasites, such as worms, mites] used to treat infections and skin conditions like scabies [a highly contagious skin condition caused by mites]. Ivermectin dosing for adults is based on weight: 0.2 milligram [mg-unit of measurement] per kilogram (kg-unit of measurement] of body weight) order was accurate based on Resident 1's weight. 2. Ensure timely reordering of Resident 1's levocarnitine (medication used to treat or prevent carnitine deficiency [a condition where cells cannot properly utilize fats for energy, often resulting in muscle weakness, heart problems, or liver issues]). Findings: During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-12 · tag F0627 — pattern
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who was cognitively impaired (refers to difficulties with thinking, learning, remembering, and using judgment, among other mental abilities), had a safe discharge by failing to: 1. Ensure Resident 1 received a 30-day-written notice of discharge.2. Create a discharge care plan upon Resident 1's admission.3. Ensure the Social Services Director (SSD) informed Family Member (FM) 1 during a telephone call about Resident 1's Notice of Medicare Non-Coverage regarding appeal rights and the process to appeal the discharge. 4. Identify Resident 1's discharge needs before the discharge on [DATE].5. Include FM 1 in Resident 1's discharge planning process.6. Conduct an interdisciplinary team (IDT) meeting prior to Resident 1's discharge on [DATE].7. Determine a caregiver's availability and evaluate the caregiver's ability to assist with Resident 1's care.These deficient practices resulted to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-12 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the personal items of clothing of one of three sampled residents (Resident 1), who was cognitively impaired (refers to difficulties with thinking, learning, remembering, and using judgment, among other mental abilities), were not lost.This deficiency practice resulted in Resident 1 being discharged to home in a hospital gown with no shoes. Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the Resident 1 on 4/17/2026 with diagnoses including metabolic encephalopathy (brain dysfunction caused by an underlying systemic or chemical imbalance in the body, rather than a direct physical injury to the brain), cerebral ischemia (occurs when there is insufficient blood flow to the brain to meet its metabolic demands), paroxysmal atrial fibrillation (a type of irregular heartbeat characterized by intermittent episodes of chaotic electrical activity in the heart's upper chambers), myocardial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-12 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a baseline initial comprehensive assessment for functional capacity for one of three sampled residents (Resident 1), who was cognitively impaired (refers to difficulties with thinking, learning, remembering, and using judgment, among other mental abilities). This deficiency practice resulted in Resident 1 being discharged to home without proper assessment to determine Resident 1's needs at home.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the Resident 1 on 4/17/2026 with diagnoses including metabolic encephalopathy (brain dysfunction caused by an underlying systemic or chemical imbalance in the body, rather than a direct physical injury to the brain), cerebral ischemia (occurs when there is insufficient blood flow to the brain to meet its metabolic demands), paroxysmal atrial fibrillation (a type of irregular heartbeat characterized by intermittent episodes of chaotic electrical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its infection control measures for seven of eight sampled residents (Residents 3, 4, 2, 7, 8, 6, and 5) while the facility had scabies (a contagious skin infestation caused by tiny, eight-legged mites called Sarcoptes scabiei) outbreak (a sudden, unexpected increase in the number of cases of a disease in a specific area or population). The facility: 1. Failed to ensure Restorative Nursing Assistant 1 (RNA) 1 change gowns before providing care between Resident 3 and Resident 4 who were on contact isolation (infection control procedure used in healthcare to prevent the spread of germs transmitted by direct or indirect contact).2. Failed to ensure Certified Nursing Assistant 2 (CNA 2) wear PPE before delivering breakfast tray to Resident 2 who was on contact isolation.3. Failed to ensure CNA 2 and Licensed Vocational Nurse 1 (LVN 1) was aware of Resident 2's contact isolation precaution.4. Failed to ensure facility's Resident Line…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the Resident's Representative (RR- is a person chosen by a resident-or legally authorized-to act on their behalf to manage care, access personal information, or make decisions, particularly if the resident is incapacitated) for one of three sampled residents (Resident 6) who had a Power of Attorney (POA- a legal document that allows someone else to act on your behalf) of Resident 6's changes in conditions on 3/16/2026, and 3/18/2026.This failure had violated Resident 1's and RR's right to be informed and had the potential to increase Resident 1's and RR level of anxiety (an intense, persistent, and often overwhelming feeling of worry, dread, or unease).Findings:During a review of Resident 6's admission Record, the admission Record indicated the facility admitted Resident 6 on 5/23/2014, with diagnoses that included acute panmyelosis (an abnormal increase in all types of blood-forming cells within the bone marrow [the inside hollow centers of bones, serves as the body's blood cell factory]), multiple sclerosis (MS-a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 133 citations
  • Potential for harm · Dcited before2026-04-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for one of five sampled residents (Resident 5) regarding skin scraping (a quick, minor medical procedure where a doctor uses a dull blade to gently rub or scrape the top layer of skin to collect a small sample).This failure had the potential for delays in the delivery of necessary care and services and could place Resident 5 at risk for scabies (a contagious skin infestation caused by tiny, eight-legged mites called Sarcoptes scabiei).Findings:During a review of Resident 5's admission Record, the admission Record indicated the facility admitted Resident 5 on 4/17/2026, with diagnoses that included metabolic encephalopathy (a brain dysfunction caused by chemical imbalances in the body), unspecified (unconfirmed) pruritus (an uncomfortable, irritating sensation that makes you want to scratch your skin) and history of fall.During a review of Resident 5's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for one of five sampled residents (Residents 5) by failing to administer clobetasol (medication used to treat severe skin conditions by reducing itching, redness, and swelling) on 4/23/2026, as per physician order.This failure had the potential to result in medication errors and could worsen Resident 5's dermatitis (common condition that causes swelling and irritation of the skin).Findings:During a review of Resident 5's admission Record, the admission Record indicated the facility admitted Resident 5 on 4/17/2026, with diagnoses that included metabolic encephalopathy (a brain dysfunction caused by chemical imbalances in the body), unspecified (unconfirmed) pruritus (an uncomfortable, irritating sensation that makes you want to scratch your skin) and history of fall.During a review of Resident 5's History and Physical (H&P-a medical examination that involves a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain accurate and complete medical record for one of three sampled residents (Resident 3) by failing to document contact isolation (a safety measure used in hospitals to prevent the spread of germs that are transferred by touching a patient or items in their room) monitoring on 4/22/2026, during night shift.This failure had the potential to cause confusion in Resident 3's care and the medical records containing inaccurate documentation.Findings:During a review of Resident 3's admission Record, the admission Record indicated the facility admitted Resident 3 on 8/15/2024, with diagnoses that included unspecified (unconfirmed) emphysema (a long-term lung condition that causes shortness of breath), unspecified dermatitis (a common condition that causes swelling and irritation of the skin) and history of fall.During a review of Resident 3's History and Physical (H&P-a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 12/5/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for one of three sampled residents (Residents 1) by failing to: 1. Ensure administration of cephalexin (medication used to treat infection) and clindamycin (medication used to treat infection) on 3/14/2026, at 9 p.m., as ordered by the physician.2. Ensure administration of cephalexin and clindamycin on 3/21/2026, at 9 p.m. to complete the seven days course of the antibiotic (medication used to treat infection) as ordered by the physician.These failures had the potential to result in medication errors and could worsen Resident 1's cellulitis (a skin infection that causes swelling and redness).Findings:a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 5/13/2024, with diagnoses that included unspecified (unconfirmed) multiple sclerosis (MS-a chronic, progressive disease involving damage to the nerve…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) who tested negative for skin scraping (a diagnostic procedure where a healthcare provider uses a scalpel blade to gently scrape the top layer of skin, usually over a burrow [hole], to collect samples) for scabies (a parasitic infestation caused by tiny mites that burrow into the skin and lay eggs, causing intense itching and a rash) was not given permethrin (medication used to treat scabies and lice) and ivermectin (medications used to treat scabies).This failure had the potential to result in Resident 1 receiving unnecessary medications (any medicine or treatment that a person is taking but does not need, does not benefit from, or that causes more harm than good) and could potentially place Resident 1 at risk for adverse (are harmful, unintended, and undesirable effects that can occur at normal or excessive doses)/side effects (secondary, usually predictable, and often mild effects of a medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-21 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy for antibiotic (medication used to treat infection) stewardship (efforts in doctor's offices, hospitals, long-term care facilities and other health care settings to ensure that antibiotics are used only when necessary and appropriate, means prescribing the right drug at the right dose at the right time for the right duration) by failing to monitor Resident 1 for the adverse effects (undesired or harmful effects) of clindamycin (medication used to treat infection) on 3/8/2026.This failure had the potential to increase antibiotic resistance (do not respond to a drug) and had the potential for Residents 1 to experience an adverse reaction.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 5/13/2024, with diagnoses that included unspecified (unconfirmed) multiple sclerosis (MS-a chronic, progressive disease involving damage to the nerve cells in the brain and spinal cord), acute panmyelosis (a very rare, aggressive form of acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that the comprehensive care plan (a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) was revised for two of three sampled residents (Resident 1 and 2) when: 1. On 3/15/2026, Resident 1 was transferred to the general acute care hospital (GACH) for altered level of consciousness (a state of reduced alertness or inability to arouse due to low awareness of the environment) and was diagnosed with opioid intoxication [a class of medication that produce powerful pain-relieving effects and have the potential to cause drowsiness, constipation, and respiratory depression] that overwhelms the body's tolerance). 2. On 3/12/2026, Resident 2 was transferred to the GACH for psychiatric (relating to mental illness) evaluation. This deficient practice had the potential to delay provision of care for Resident 1 and 2.Findings: a. During a review of Resident 1's admission Record, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-06 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the resident has the right to be free from physical restraint for one of four sampled residents (Resident 2). The facility failed to ensure Resident 2's bed was not placed against the wall to restrain the resident's movements. This deficient practice violated Resident 2's right to be free from physical restraints.Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 9/20/2013 with diagnoses including unspecified dementia (a mental decline such as memory loss or confusion, that interferes with daily life, but the exact cause cannot be determined), age-related osteoporosis (a disease where bones become weak, brittle, and porous making them fragile and prone to breaking [fractures]), and hypotension (low blood pressure). During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated 1/23/2026, the MDS indicated Resident 2's cognitive (conscious mental activities including thinking, reasoning,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Certified Nursing Assistants (CNA 1 and CNA 2) performed proper hand hygiene after providing Activities of Daily Living (ADLs) (e.g., bathing, dressing, and toileting) for one of four sampled residents (Resident 4).This deficient practice had the potential to result in the transmission of infectious organisms and cross-contamination to other residents, staff, and visitors. Findings: During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on 3/18/2025 and re-admitted the resident on 1/7/2025 with diagnoses including generalized muscle weakness, difficulty walking, and dementia (a progressive decline in cognitive function). During a review of Resident 4's Care Plan (CP), initiated on 4/2/2025, the CP indicated Resident 4 had self-care deficits and required assistance with ADLs as needed, including incontinent care. During a review of Resident 4's Minimum Data Set (MDS), dated [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were treated with respect and dignity in a manner that promotes maintenance or enhancement of their quality of life by failing to ensure Certified Nurse Assistants (CNA) did not provide feeding assistance while for three of ten residents (Resident 18, 107, and 67) observed during the Dining task. This deficient practice had the potential to result in a decrease in psychosocial well-being for the residents leading to an overall decline and malnutrition (a serious condition that happens when your diet does not contain the right amount of nutrients). Findings: a. During a review of Resident 18's admission Record (AR), the AR indicated the facility admitted the resident on 10/13/2024, with diagnoses that included dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident medication self-administration was clinically appropriate and failed to honor the resident's right to self-administer medications for one of ten sampled residents (Resident 55) reviewed under the Accidents care area by failing to perform a medication self-administration assessment when staff had knowledge that the resident kept medication at the bed side for self-administration. This deficient practice violated the residents' right to self-administer medications and had potential for the residents to experience adverse effects (an undesired effect of a drug or other type of treatment) of the medication. Cross-reference F689. Findings: During a review of Resident 55's admission Record (AR), the AR indicated Resident 55 was originally admitted to the facility on [DATE], and was most recently readmitted on [DATE], with diagnoses that included dementia (a general term for loss of memory, language, problem-solving and other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) for four of five sampled residents (Resident 104, 62, 187, and 78) reviewed for physical restraints, by failing to: 1. Ensure Resident 104 did not have pillows and a rolled towel tucked under the resident's fitted sheet bilaterally (both sides) on 3/9/2026 and 3/11/2026. 2. Ensure a restraint assessment was completed prior to the use of bed placed against the wall for Resident 62. 3. Ensure Resident 62 did not have a pad alarm (a pad with sensors that will alarm when a resident stands up unassisted to help prevent falls by alerting staff) in use when the resident with capacity verbalized she did not want…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were screened using the Preadmission Screening and Resident Review (PASRR - a federal requirement to help ensure that individuals are not appropriately placed in nursing homes for long-term care) for a mental disorder (MD) or intellectual disability (ID) prior to admission and that individuals identified with serious mental illness (SMI) and/or ID/developmental disability (DD)/related conditions (RC) receive the care and services in maintaining his/her highest practicable level in the most appropriate setting for three of three sampled residents (Residents 3, 62, and 17), by: 1. Failing to submit a new Level I PASRR for Residents 3 and 62 who had discrepancy in the previous PASRR Level I Screening. 2. Failing to submit a new Level 1 PASRR screening when Resident 17 was readmitted from the hospital on 4/3/2025 with a new diagnosis of serious mental illness/disorder. These deficient practices had the potential to result in inappropriate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for four of 34 sampled residents (Residents 66, 179, 142, and 97) by failing to ensure: 1. Resident 66 had a care plan on the use of psychotropic medication (prescription drugs that change brain chemistry to alter mood, thoughts, behavior, or perception) Divalproex sodium (a prescription medication used to calm overactive nerves in the brain) and anticoagulant (a type of medicine that prevents blood from clotting (or clumping) too easily) enoxaparin sodium (a prescription medication used to prevent and treat harmful blood clots). 2. Resident 179 had a care plan on the use of anticoagulant heparin (a medication commonly known as a blood thinner or an anticoagulant with primary purpose to stop blood clots from forming, or to prevent existing clots from getting bigger). 3.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the environment was free of accident hazards for twelve of 14 sampled residents (Residents 180, 72, 179, 12, 1, 104, 55, 9, 21, 183, 22, and 78) reviewed for accidents by failing to ensure: 1. Residents 180, 72, 179, and 12 did not have a furniture or equipment on top of the floor mat (specially designed mats provide cushioning and support to patients who are at risk of falling, helping to prevent serious injuries). 2. Residents 180, 1, 72, 104, and 55 did not have medications or biologicals (medicines derived from living organisms-such as humans, animals, or microorganisms-rather than being created from chemicals) left at the bedside. 3. Residents 1, 9, and 78's tab/pad alarm (a type of fall-management monitor used in hospitals, nursing homes, and home care settings to alert caregivers when a person at risk of falling is attempting to get out of bed or a chair without assistance) was connected to the alarm console and was working…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory care provided to residents was consistent with professional standards of practice for three (3) of 3 sampled residents (Resident 128, Resident 1, and Resident 66) reviewed for respiratory care by failing to ensure: 1. Resident 128's oxygen (O2) via nasal cannula (NC - a simple, two-pronged device that delivers extra oxygen to the nose) tubing was not touching the floor. 2. Resident 1's nebulizer (device that transforms liquid medicine into a fine, breathable mist) mask and tubing, dated 2/22/2026, was discarded and replaced with a new nebulizer mask and tubing. 3. Resident 66's nebulizer tubing and mouthpiece, dated 2/23/2026, was discarded and replaced with a new nebulizer tubing and mouthpiece. These deficient practices placed the residents at risk for acquiring infections due to contaminated tubing and develop complications such as shortness of breath and desaturation (low levels of oxygen in the blood). Findings: 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Have Trelegy (a medication used to treat chronic obstructive pulmonary disease [COPD - a disease causing shortness of breath and chest congestion) oral inhalation for Resident 33 available in the facility between 8/1/2025 and 3/9/2026, observed during Medication Administration Task. 2. Reconcile (the process of comparing transactions and activity to supporting documentation) six (6) medication emergency kits (eKIT - storage container for emergency use medications) containing Controlled Substances (CS- medications which have a potential for abuse and may also lead to physical or psychological dependence, also known as Controlled Medications [CM]) and document on the CS accountability log for March 2026, in two (2) of 2 inspected Medication Rooms (Medication room [ROOM NUMBER] and 2). As a result, control and accountability of CSs did not follow state and federal regulations and facility policy and procedures (P&P). These deficient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%). Three (3) medication errors out of 32 total opportunities contributed to an overall medication error rate of 9.38% affecting two (2) of four (4) residents observed for medication administration (Resident 33 and 184). The medication errors were as follows: 1. Resident 33 did not receive brimonidine (a medication used for glaucoma [a condition of increased pressure in the eyeball]) drops and Trelegy (a medication used to treat chronic obstructive pulmonary disease [COPD - a disease causing shortness of breath and chest congestion due to mucus) oral inhalation as ordered by Resident 33's physician. 2. Resident 184 did not receive Systane (a medication used for dry eyes) drops as ordered by Resident 184's physician. These failures had the potential to result in Resident 33 and 184 to experience adverse effects (unwanted, uncomfortable, or dangerous effects) and health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free of any significant medication errors (the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) by not: 1. Administering Trelegy (a medication used to treat chronic obstructive pulmonary disease [COPD - a disease causing shortness of breath and chest congestion]) to Resident 33 between 8/1/2025 and 3/9/2026. This deficient practice resulted in Resident 33 to not receive Trelegy daily between 8/1/2025 and 3/9/2026 in accordance with the physician's orders and standards of practice and had the potential to cause Resident 33 to experience adverse effects (unwanted, unintended results) and serious health complications such as exacerbation of COPD, difficulty breathing resulting in physical and psychosocial harm, hospitalization and/or death. 2. Administering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to store medications in accordance with manufacturer specifications, professional principles and facility policy and procedures (P&P) by failing to: 1. Remove and discard from use one (1) open Aplisol (also known as Tubersol - medication used to diagnose tuberculosis [infection in the lungs]) vial for facility stock, in accordance with manufacturer's requirements and facility policy and procedures in 1 of two (2) inspected Medication Rooms (Medication room [ROOM NUMBER]). 2. Store one lorazepam (a medication used to treat anxiety and restlessness) oral concentrate (a solution with increased strength) bottle in the refrigerator for Resident 128 in accordance with the manufacturer's requirements in one of three inspected medication carts (Medication Cart 1 Station 1.) 3. Ensure orally administered medications were stored separately from injectable medications, in 1 of six (6) inspected medication carts (Medication Cart 2 Station 1.) 4. Label…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen reviewed during the Kitchen task by failing to: 1. Ensure perishable items, hotdogs, were disposed of by the best by date of 2/3/2026. 2. Ensure six (6) plates of salad were labeled with a prepared date. 3. Ensure 10 prepared bowls of ice cream were labeled with a prepared date. These deficient practices had the potential to result in harmful bacterial growth and cross- contamination (the process by which bacteria, chemicals, or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs). Findings: During a concurrent observation and interview on 3/9/2026 at 7:50 a.m. with the Dietary Supervisor Assistant (DSA), inside the walk-in refrigerator, one (1) opened container of hotdogs, opened date 1/27/2026 and best by date 2/3/2026. The DSA stated he will dispose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medication administration record (MAR - a record of all active physician orders and medications administered to a resident) was not falsified by documenting Trelegy (a medication used to treat chronic obstructive pulmonary disease [COPD - a disease causing shortness of breath and chest congestion due to mucus]) was administered once a day between 8/1/2025 to 3/9/2026 when it was unavailable in the facility for one (1) of four (4) residents observed for medications administration (Resident 33). This deficient practice increased the risk that Resident 33 could have experience worsening COPD, causing difficulty in breathing and possibly resulting in hospitalization and/or death. Cross-reference F755, F759, and F760. Findings: During a review of Resident 33's admission Record (a document containing demographic and diagnostic information), dated 3/9/2026, the admission Record indicated Resident 33 was originally admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by failing to ensure: 1. Resident 182's call light (a button, cord, or remote device in a hospital or nursing home room that allows a resident to electronically alert nurses or staff that they need assistance) was not inside the trash can and was sanitized before handing it off to the resident for use during random resident screening. 2. The mobile linen carts on the units were not covered with a permeable (material that allows liquid to pass through)/mesh material observed during infection control task. These deficient practices had the potential to cause cross-contamination (the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect a mechanical device used by caregivers to safely move people with limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that essential equipment was maintained in a safe and working condition when: 1. One (1) of 1 sampled walk-in freezer reviewed during the Kitchen task had ice build-up inside the freezer. This deficient practice had the potential to result in an injury among staff and cross-contamination (the process by which bacteria, chemicals, or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect) of food items. 2. 1 of 1 sampled resident (Resident 33) Resident 33's call light (a button or device a resident uses to get help from staff) was not properly connected to the wall panel during an observation on 3/9/2026. Findings: a. During a concurrent observation and interview on 3/9/2026 at 7:52 a.m. with the Dietary Service Assistant (DSA), inside the walk-in freezer, the walk-in freezer temperature reading indicated negative one (1) degree Fahrenheit ( F – a unit of measurement). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to honor the resident's right to be informed in advance by the physician or other practitioner or professional, of the risks and benefits of proposed care, treatment and treatment alternative or option for one of one sampled resident (Resident 66) reviewed for informed consents (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) by failing to ensure Resident 66's informed consent on the use of psychotropic medication (a drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) (Buspirone, a prescription medication used to treat chronic anxiety and manage daily anxiety symptoms, such as irritability and restlessness) matches the physician's order. This deficient practice violated the residents' right to make an informed decision regarding the use of psychotropic medications. Findings: During a review of Resident 66's Face Sheet (FS), the FS indicated the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to keep the call light (an alerting device for nurses or other nursing personnel to assist a patient when in need) and bed remote control within reach of the resident for two of six sampled residents (Residents 182 and 140) reviewed under environment task. This deficient practice had the potential for Residents 182 and 140 unable to summon health care worker for help and to adjust the bed for comfort as needed. Findings: 1. During a review of Resident 182's Face Sheet (FS), the FS indicated the facility admitted the resident on 1/13/2026, and readmitted the resident on 3/2/2026, with diagnoses including muscle weakness, difficulty in walking, and history of traumatic fracture (a broken bone caused by a sudden, high-energy impact or injury). During a review of Resident 182's History and Physical (H&P), dated 3/4/2026, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident 182's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete the Advanced Directive Acknowledgement Form (a form that shows a person was given information about their medical wishes and rights) was complete for one of three sampled residents (Resident 14). This deficient practice had the potential to result in Resident 14's healthcare wishes not being known or followed, placing the resident at risk of receiving unwanted or inappropriate treatment. Findings: During a review of Resident 14's Face Sheet (FS), the FS indicated Resident 14 was originally admitted on [DATE] and re-admitted on [DATE] to the facility with a diagnosis of fracture of unspecified part of neck of right femur, subsequent encounter for closed fracture with routine healing(the upper part of the thigh bone is broken but didn't go through the skin and is healing normally without complications ); encephalopathy, unspecified ( a disease affecting how the brain works); type 2 diabetes mellitus without complications (a disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents were free from unnecessary psychotropic medication (medications that affect the mind, emotions, and behavior) and the use of chemical restraints (any drug that is used for discipline or staff convenience and not required to treat medical symptoms) for one of five sampled residents (Resident 9) reviewed for unnecessary medications by failing to ensure quetiapine fumarate (an atypical antipsychotic drug [treats symptoms of psychosis-such as hallucinations, delusions, and severe agitation]) was prescribed and monitored for specific, measurable behavioral manifestations. This deficient practice had the potential to result in the administration of unnecessary psychotropic medication and placed Resident 9 at increased risk for adverse effects related to psychotropic medication therapy, such as drowsiness, dizziness, or increased risk of fall, possibly leading to impairment or decline in their mental or physical condition or functional or psychosocial status. Findings: During a review of Resident 9's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely submission of a completed Minimum Data Set (MDS - a resident assessment tool) for two of three sampled residents (Residents 21 and 50) reviewed for Resident Assessment task, by failing to: 1. Transmit (electronic submission of MDS to the Centers of Medicare & Medicaid Services [CMS - a federal agency that administers major healthcare programs]) the Quarterly MDS Assessment timely for Resident 21. 2. Transmit the admission MDS Assessment timely for Resident 50. These deficient practices had the potential to negatively affect the provision of necessary care and services needed by Residents 21 and 50. Findings: a. During a review of Resident 21's admission Record (AR), the AR indicated that the facility admitted the resident on 6/13/2025 with diagnoses including bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), anemia (a condition where…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately code the Minimum Data Set (MDS-a resident assessment tool) by failing to ensure the MDS assessment of one of three sampled residents (Resident 189) was transmitted accurately when a discharge assessment was submitted on 2/20/2026 and remained discharged from the facility. Resident 189 returned to the facility at 1:30 p.m. on 2/21/2026. This deficient practice had the potential to cause confusion and delay in the delivery of necessary care and services to Resident 189. Findings: During a review of Resident 189's admission Record (AR), the AR indicated Resident 189 was originally admitted in the facility on 9/11/2024 and readmitted in the facility on 11/12/2025 with diagnoses including malignant neoplasm (a tumor [abnormal growth of tissue] that can invade surrounding normal tissue and/or spread to other parts of the body) of left kidney, bone, and left lung, moderate protein-calorie malnutrition (a condition that occurs when there is a lack…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents received care consistent with professional standards of practice to prevent pressure injury (also called pressure ulcer, the breakdown of skin integrity due to pressure) for one of one sampled resident (Resident 128) reviewed under pressure injury by failing to ensure Resident 128's low air loss mattress (LALM, a special type of air mattress that uses a constant, gentle flow of air through microscopic holes to keep the skin dry and prevent pressure wounds) was replaced timely when the LALM was beeping indicating low pressure with an orange light and the resident appeared sunken into the bed. This deficient practice placed Resident 128 at risk for the development and worsening of pressure injuries. Findings: During a review of Resident 128's admission Record, the admission Record indicated the facility admitted Resident 128 on 2/10/2026, with diagnoses including pressure ulcer of sacral (bottom of the spine) region and right heel, malignant neoplasm (a tumor [abnormal growth of tissue] that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were incontinent of bladder received services and assistance for two of four sampled residents (Resident 38 and Resident 180) reviewed for urinary tract infection (UTI, a common infection that occurs when bacteria enters and multiplies in the urinary system, which includes the kidneys, bladder, and urethra) by failing: 1. To ensure Resident 90's urinal bottle (a handheld container designed for collecting urine) was not hanging on the side of the trash can. 2. To ensure Resident 180's urinal bottle was labeled. These deficient practices had the potential for the residents' urinal bottle to be contaminated which may lead to development of urinary tract infection. Findings: 1. During a review of Resident 38's admission Record (AR), the AR indicated the facility admitted the resident on 1/15/2026, with diagnoses including history of falling, generalized muscle weakness, and difficulty in walking. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the staff providing care and services to the resident who has a feeding tube (soft plastic tubes through which liquid nutrition travels through the gastrointestinal tract [the series of organs that food and liquids pass through as they are digested, absorbed, and leave the body as feces]) are aware of, competent in, and utilize facility protocols regarding feeding tube nutrition and care for one of ten sampled residents (Resident 1) observed during Dining Observation by failing to ensure Licensed Vocational Nurse (LVN) 1 checked the gastrostomy tube (g-tube - a small tube placed through the skin directly into the stomach to deliver nutrition, fluids, and medications) placement prior to administering Jevity 1.5 (a high-calorie, liquid nutrition formula designed for people who cannot eat enough food by mouth, typically used through a feeding tube) bolus feeding (a method of delivering liquid nutrition (formula) directly into the stomach through a feeding tube, usually using a large syringe, 3-6 times a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure parenteral fluids (liquids, such as medication or nutrition, that are administered to the body by bypassing the digestive system) were administered consistent with professional standards of practice to one of one sampled resident (Resident 179) reviewed for hydration by failing to ensure the Resident 179's peripheral intravenous (IV - within a vein) line (a small, flexible plastic tube (catheter) inserted through the skin into a small vein-usually in the hand, arm, or foot-to deliver fluids and medications directly into the bloodstream) had the date and initials of the licensed nurse who inserted the IV line or changed the IV dressing. This deficient practice had the potential for complications associated with intravenous therapy (a medical technique that delivers fluids, medication, or nutrients directly into a person's bloodstream through a vein) and catheter-related infections. Findings: During a review of Resident 179's Face Sheet (FS), the FS indicated the facility admitted the resident on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pain management consistent with professional standards of practice and the residents' goals and preferences for two of two sampled residents (Resident 62 and 142) reviewed for Pain care area, by failing to: 1. Follow the physician order for pain consult referral for Resident 62. This deficient practice had the potential to result in mismanagement of resident pain resulting in limited resident participation in activities of daily living (ADLs - activities such as bathing, dressing, and toileting a person performs daily) and mobility. 2. Ensure Licensed Vocational Nurse (LVN) 4 assessed Resident 142's pain level prior to administrating the pain medication and to accurately document Resident 142's pain in the Medication Administration Record (MAR). This deficient practice has the potential to result in ineffective pain management, which may negatively impact Resident 142's comfort, safety, and overall well-being. Findings: a. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents who received hemodialysis (HD - also known as dialysis, process of removing waste products and excess fluid from the body) received treatment consistent with professional standards of practice for one of one sampled resident (Resident 59) reviewed under the Dialysis care area by failing to ensure communication with the HD Center (a specialized outpatient facility that provides HD) when Licensed Vocational Nurse (LVN) 4 failed to follow-up with the HD Center when the Dialysis Communication Record form was not completed on 3/6/2026 and 3/9/2026. This deficient practice placed the resident at risk for a delay in care and services related to HD. Findings: During a review of Resident 59's admission Record (AR), the AR indicated the facility originally admitted the resident on 4/5/2016 and most recently admitted the resident on 12/3/2024 with diagnoses that included End Stage Renal Disease (ESRD - irreversible kidney failure), dependence on renal (kidney) dialysis, hypertensive heart and chronic Kidney disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident receive treatment and care in accordance with professional standards of practice for one of one sampled resident (Resident 153), by failing to arrange Resident 153's transportation to their Oncology (the specialized branch of medicine dedicated to the diagnosis, treatment, and prevention of cancer [a group of diseases characterized by the uncontrolled proliferation of cells]) appointment. This deficient practice resulted in a missed Oncology visit on 3/10/2026 for Resident 153. Findings: During a review of Resident 153's admission Record (AR), the AR indicated that the facility admitted the resident on 12/15/2025 with diagnoses including acute kidney failure (also known as acute kidney injury, condition in which the kidneys suddenly cannot filter waste from the blood), elevated white blood cell count, and disorder of bone. The AR indicated Resident153 as the primary decision maker. During a review of Resident 153's History and Physical (H&P), dated 12/17/2025, the H&P indicated the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adaptive feeding equipment (specialized tools and utensils designed to assist individuals with limited motor skills, strength, or coordination in eating independently and safely) or one (1) out of 1 sampled resident (Resident 160) observed during dining observation facility task on 3/9/2026, lunch time. This deficient practice had the potential for Resident160 to have a decline in function and loss of independence. Findings: During a review of Resident 160's Face Sheet (FS), the FS indicated Resident 160 was admitted on [DATE] to the facility with diagnoses including type 2 diabetes mellitus without complications (a disorder characterized by difficulty in blood sugar control and poor wound healing); hydrocephalus, unspecified (too much fluid builds up in the brain); presence of cerebrospinal fluid drainage device (a small tube is placed in the body to remove extra fluid from the brain). During a review of Resident 160's History…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its antibiotic stewardship program (a coherent set of actions which promote using antimicrobials responsibly) that includes antibiotic (ATB, a medicine that fights bacterial infections by killing bacteria or stopping them from multiplying) use protocols and a system to monitor antibiotic use for two of two sampled residents (Residents 179 and 1) reviewed for antibiotic use by failing to ensure: 1. Resident 19's use of antibiotic Ertapenem Sodium had monitoring for adverse effects (a harmful, undesired, or unexpected symptom that happens after taking a medication, having a medical procedure, or being exposed to a substance). 2. Resident 2's Linezolid (a type of medication that is used to treat different types of infection) was started timely. 3. Resident 2 was monitored for adverse side effects for Resident 2 while receiving the Linezolid. These deficient practices had the potential to increase antibiotic resistance (when bacteria develop the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure there were safe and sanitary food preparation practices in the kitchen when kitchen staff failed to:1. Calibrate thermometers on 3/3/2026 and 3/4/2026.2. Monitor and document Refrigerator 1, Refrigerator 2, Freezer 1, and Freezer 2 temperatures on 3/3/2026 p.m. shift and 3/4/2026 a.m. shift.These deficient practices had the potential to result in harmful bacterial growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) in medically compromised residents who received food from the kitchen.Findings:During a concurrent interview and record review of the facility-provided document titled, Thermometer Calibration Log, and Refrigerator & Freezer Temperature Log, on 3/4/2026 at 9:15 a.m. with the Dietary Service Supervisor (DSS), the DSS stated temperatures for the freezers and refrigerators are kept in a binder. The DSS stated per the Thermometer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure interventions to prevent falls were in place for one of three sampled residents (Resident 3) by failing to implement floor mats (a thick, soft foam pad placed on the floor next to a bed or chair) as ordered by the doctor when on 3/4/2026 during an observation no floor mat where noted in Resident 3's room, who was identified as a fall risk (how likely a person is to lose their balance and fall causing potentially injury). This deficient practice placed Resident 1 at increased risk of having a serious injury after a fall. Findings:During a review of Resident 3's admission Record (AR), the AR indicated the facility admitted Resident 3 on 2/24/2026 with diagnoses including muscle weakness, history of falling, and cerebral infarction (a type of ischemic stroke where a blockage, such as a blood clot, cuts off blood flow to a part of the brain, causing that brain tissue to die from lack of oxygen).During a review of Resident 3's Order Summary Report (OSR) dated 2/24/2026, the OSR indicated:- Floor mat bed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-31 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an allegation of a misappropriation of resident property (the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent) of one of four sampled residents (Resident 4) to the State Survey Agency (SSA) when Family Member (FM) 1 allegedly took Resident 4's wallet and charged $500 on Resident 1's credit card. This deficient practice had the potential to place Resident 1 at increased risk for further abuse which could have led to additional unreported incidents and delay the SSA's ability to promptly investigate the allegation of a misappropriation of resident property.Findings: During a review of Resident 4's admission Record (AR), the AR indicated the facility originally admitted Resident 4 on 1/10/2026 with diagnoses including muscle weakness and sepsis (a life-threatening medical emergency caused by the body's extreme response to infection). During a review of Resident 1's History and Physical (H&P), dated 1/11/2026, the H&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a person-centered Care Plan (a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) for one of three sampled residents (Resident 2) to address that Resident 2 was immunocompromised (having a weakened immune system that cannot fight infections and diseases as effectively as a healthy one) and had high risk for infection. This failure had the potential to delay provision of necessary care for Resident 2 and placed Resident 2 at risk of developing an infection. Findings:During a review of Resident 2's Face Sheet, undated, the Face Sheet indicated the facility originally admitted Resident 2 on 6/20/2026 and readmitted on [DATE], with diagnoses including diffuse large B-cell lymphoma (is a fast-growing, aggressive type of non-Hodgkin lymphoma [blood cancer] that develops when abnormal B-cell lymphocytes [a type of white blood cell] multiply uncontrollably and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-31 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that the comprehensive care plan (a plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs) was revised for two of three sampled residents (Resident 2 and 3) when facility staff cohorted (grouping residents together based on their infection status to prevent the spread of illness to healthy residents) Residents 2 and 3 with Resident 1 who was suspected with Clostridium Difficile infection (CDI or C. difficile - bacteria that causes severe, diarrhea [loose, watery stools], and inflammation of the colon) on 1/18/2026 and tested positive for CDI on 1/20/2026. This deficient practice had the potential to delay provision of care for Resident 2 and Resident 3. The delay in provision of care to Resident 2 and Resident 3 could result in severe infection, sepsis (a life-threatening medical emergency caused by the body's extreme, overreaction to an infection), hospitalization, or death.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-14 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to implement its policy for the antibiotic (medication used to treat infection) stewardship (efforts in doctors' offices, hospitals, long-term care facilities, and other health care settings to ensure that antibiotics are used only when necessary and appropriate, means prescribing the right drug, at the right dose, at the right time, for the right duration) program for one of three sampled residents (Resident 1) by failing to monitor Resident 1 for the adverse effects (undesired or harmful effects) of levofloxacin (antibiotic medication used to treat infection) from 12/23/2025 to 12/29/2025.These failures had the potential to increase antibiotic resistance (don't respond to a drug) from unnecessary or inappropriate antibiotic use and had the potential to result in Resident 1 to experience an adverse reaction.During a review of Resident1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/21/2025, with diagnoses that included unspecified (unconfirmed) acute kidney failure (when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to develop and implement a person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for one of three sampled residents (Resident 1) to address Resident 1's refusal of Restorative Nursing Assistance (RNA- provide specialized rehabilitative care, helping residents regain independence with daily activities like walking, bathing, and eating, under the supervision of licensed nurses and therapists) services.This failure had the potential to result in a delay in the delivery of necessary care and services.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/21/2025, with diagnoses that included unspecified (unconfirmed) acute kidney failure (when the kidneys suddenly cannot filter waste products from the blood), and difficulty in walking and generalized weakness.During a review of Resident 1's History and Physical (H&P-a medical examination that involves a doctor taking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure residents with or without limited range of motion (ROM - movement of the joints) received appropriate treatment and services to increase, prevent, or maintain the ROM mobility for one of three sampled residents (Resident 1) who had a physician's orders for Restorative Nursing Assistance (RNA) ambulation five times a week.This failure resulted in Resident 1 not receiving RNA ambulation and placed Resident 1 at risk for decline in physical function.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/21/2025, with diagnoses that included unspecified (unconfirmed) acute kidney failure (when the kidneys suddenly cannot filter waste products from the blood), difficulty in walking and generalized weakness.During a review of Resident 1's History and Physical (H&P-a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 11/25/2025, the H&P indicated Resident 1 had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an accurate and complete medical record for one of three sampled residents (Resident 1) by failing to document the time of the Physician notification and the Physicians' response after the facility's notification of Resident 1's abnormal (result that falls outside the reference range) blood test result on 12/26/2025.This failure had the potential to result in medication errors, cause confusion in care and the medical records containing inaccurate documentation.Findings:During a review of Resident1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/21/2025, with diagnoses that included unspecified (unconfirmed) acute kidney failure (when the kidneys suddenly cannot filter waste products from the blood), difficulty in walking and generalized weakness. During a review of Resident 1's History and Physical (H&P-a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 11/25/2025, the H&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and the resident's representative (RR - a person authorized by State or Federal law including but not limited to agents under power of attorney [POA - a legal document that allows someone else to act on your behalf]) of the transfer or discharge and the reasons for the move in writing for two of three sampled residents (Residents 1 and 2).These failures had the potential for incomplete information conveyed to Residents 1 and 2 or their RR and could have violated residents and RR's rights to appeal (the process in which cases are reviewed by a higher authority) transfer or discharge.Findings: a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/29/2025, with diagnoses that included unspecified (unconfirmed) psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), unspecified dementia (a progressive state…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents received care consistent with professional standards of practice for one of three sampled residents (Resident 1) by failing to notify the physician on 9/1/2025, when Resident 1 had a 20 millimeter of mercury (mmHg - unit of pressure commonly used for blood pressure readings) decrease in systolic blood pressure (sbp - top number of the blood pressure that represents the pressure in your arteries when your heart pumps blood out to the rest of your body).This failure had the potential to place Resident 1 at risk of orthostatic hypotension (a condition where blood pressure drops significantly when a person stands up from a lying or sitting position) and could negatively impact residents' well-being.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/29/2025, with diagnoses that included unspecified (unconfirmed) psychosis (a severe mental condition in which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records were complete and accurately documented for two of three sampled residents (Residents 1 and 2), when Resident 1 and Resident 2's Inventory Lists, on the Discharge portion, were left blank.This failure had the potential for Resident 1 and Resident 2's personal belongings to be lost.Findings: a. During a review of Resident 1's admission Record, the admission Records indicated the facility admitted Resident 1 on 4/29/2025, with diagnoses that included unspecified (unconfirmed) psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), unspecified dementia (a progressive state of decline in mental abilities) and essential hypertension (high blood pressure with no single, identifiable cause).During a review of Resident 1's Inventory List (a detailed and organized list of everything a person owns), dated 8/28/2025, the Inventory List indicated the Discharge portion of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 1) were free of significant medication error when Licensed Vocational Nurse (LVN) 1 failed to follow the doctor's ordered parameters (specific instructions from a doctor on exactly how and when to give a medication) for administering valsartan (a medication used to treat high blood pressure and heart failure [a condition in which the heart muscle can't pump enough blood to meet the body's needs for blood and oxygen]) to Resident 1. This failure resulted in LVN 1 administering valsartan to Resident 1 without first assessing Resident 1's blood pressure and heart rate per the doctor's order.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. The admission Record indicated Resident 1's diagnoses included essential hypertension (high blood pressure that is not caused by another medical condition),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their infection control policy for one of three sampled residents (Resident 1) when Licensed Vocational Nurse (LVN) 1: 1. Did not wear gown and gloves prior to entering Resident 1's room, which was placed on contact isolation precautions (a facility procedure to stop the spread of germs by requiring hand hygiene and the use of gown and gloves before entering a resident's room, followed by its removal when exiting a resident's room). 2. Placed a medicine cup, containing crushed medications mixed with applesauce, inside a medication cart next to a glucometer (an electronic device used for multiple residents that measures the amount of sugar in the blood). These deficient practices had the potential to spread infection to Resident 1 and to other residents within the facility. Findings: 1. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. The admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for one of three sampled residents (Resident 1) by failing to follow Resident 1's physician order to administer valsartan (medication used to treat high blood pressure) for systolic blood pressure (sbp- the top number in a blood pressure reading, indicating the pressure in your arteries when your heart beats) above 100 millimeters of mercury (mmHg-a standard unit of pressure).This failure had the potential to result in medication error and could cause Resident 1's uncontrolled hypertension (HTN-high blood pressure).Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 10/15/2025, with diagnoses that included paroxysmal atrial fibrillation (irregular heartbeat in the upper heart chambers that starts and stops on its own), generalized muscle weakness and essential hypertension (occurs when you…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow professional standards of practice for one of three sampled residents (Resident 3) by failing to: 1. Ensure Resident 3 had physician orders for the resident's indwelling urinary catheter (a flexible plastic tube inserted into the bladder that helps provide continuous urinary drainage) care and monitoring. 2. Ensure Resident 3's indwelling urinary catheter was monitored for signs and symptoms of urinary tract infection (UTI - an infection in any part of the urinary system [kidneys, bladder, or urethra]). 3. Ensure Licensed Vocational Nurse (LVN) 2 and LVN 3 did not perform indwelling urinary catheter treatments on Resident 3 without a physician orders. 4. Ensure Resident 3's Care Plan on obstructive uropathy (a condition in which the flow of urine was blocked and the urine flow backward to the kidney) was implemented. 5. Ensure Resident 3's change of condition (COC) was reported timely to the resident's Attending Physician (MD). These deficient practices had the potential to place Resident 3 at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Resident 3 and Resident 5) with indwelling urinary catheter (a flexible plastic tube inserted into the bladder that helps provide continuous urinary drainage) received proper care and services by failing to: 1. Ensure Resident 3's urine output was monitored for presence of hematuria (blood in the urine). 2. Ensure Resident 3's indwelling urinary catheter tubing was anchored (secured) to the resident's thigh. These deficient practices resulted to Resident 3's urinary catheter tubing and drainage bag with dark yellow to dark red, cloudy urine with visible sediments and hematuria during an observation on 4/10/2025 at 10:40 a.m. On 4/11/2025 at 1:17 a.m., Resident 3's Laboratory Results Report, dated 4/11/2025, the resident's urinalysis (urine test) indicated a white blood count (measures the number of white blood cells [WBCs - a part of the immune system that protects the body from infection] in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a comprehensive, person-centered care plan with measurable objectives and interventions for one of seven sampled residents (Resident 3) was created and implemented that addressed Resident 3's indwelling urinary catheter (a flexible plastic tube inserted into the bladder that helps provide continuous urinary drainage). This deficient practice had placed Resident 3 at risk for not receiving the necessary services and assistance that can result in resident injury or serious condition. Findings: During a record review of Resident 3's admission Record, the admission Record indicated the facility admitted the resident on 7/14/2020 with diagnoses including acute kidney failure (condition in which the kidneys suddenly cannot filter waste from the blood), benign prostatic hyperplasia (BPH - a condition that occurs when the prostate gland enlarges, potentially slowing or blocking the urine stream), and obstructive and reflux uropathy (a condition in which the flow of urine was blocked and the urine flow backward to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 3) received care consistent with professional standards of practice to prevent pressure ulcers (PU, a localized injury to the skin and/or underlying tissue usually over a bony prominence as a result of pressure, or pressure in combination with shear) by failing to ensure Resident 3's low air-loss mattress (LALM - a mattress composed of inflatable air cushions that is used to relieve pressure on body parts) was set to appropriate setting per manufacturer's guidelines. This deficient practice had placed Resident 3 at risk for the development of pressure ulcers. Findings: During a record review of Resident 3's admission Record, the admission Record indicated the facility admitted the resident on 7/14/2020 with diagnoses including acute kidney failure (condition in which the kidneys suddenly cannot filter waste from the blood), benign prostatic hyperplasia (BPH - a condition that occurs when the prostate gland enlarges, potentially slowing or blocking the urine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the medical records of one of seven sampled residents (Resident 1) were maintained in accordance with accepted professional standards and practice, complete, and accurately documented by failing to ensure Certified Nursing Assistant (CNA) 2 documented Resident 3's percentage of food eaten on the correct time. This deficient practice resulted in inaccurate information on Resident 1's medical records and had the potential for delayed and inaccurate medical interventions. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 3/24/2025 with diagnoses including unspecified displaced fracture (a piece of broken bone that shifted out of alignment with each other) of the second cervical vertebra (the bone on the neck that allows a person to rotate the head from side to side), epilepsy (a condition that affects the brain and causes frequent seizures [sudden uncontrolled body movements and changes in behavior that occurs because of abnormal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) for six of eight sampled residents (Residents 31, 5, 30, 63, 33, and 151) investigated during review of physical restraints care area by failing to ensure: 1. Residents 31 and 5's pad alarm (when connected to a fall prevention monitor, the pressure pad will trigger the fall alarm when weight is removed from the pad) had a physician's order, restraint assessment, informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered), and a care plan on its use. 2. Resident 30 and 33's use of the restraint bed placed against the wall had a physician's order, restraint assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's licensed nursing staff failed to provide care in accordance with professional standards to four (4) out of 4 sampled residents (Residents 49, 159, 73, and 100) investigated under insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) insulin administration sites. These deficient practices had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Cross reference F760 Findings: a. During a review of Resident 49's admission Record, the admission Record indicated the facility originally admitted Resident 49 on 9/11/2024 and readmitted the resident on 10/26/2024, with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received care consistent with professional standards of practice to prevent pressure injury (also called pressure ulcer, the breakdown of skin integrity due to pressure) for four of five sampled residents (Residents 124, 30, 110, and 100) investigated under pressure injury by failing to ensure: 1. Resident 124 and 100's Low Air Loss Mattress (LALM, a mattress that helps prevent and treat pressure wounds by circulating air and relieving pressure on the body) machine was labeled accurately. 2. Residents 30's LALM was set according to resident's weight. 3. Resident 110's LALM had a physician's order. 4. Resident 110's LALM was set to the correct weight. These deficient practices had the potential for development and worsening of pressure ulcers/injuries to residents. Findings: 1. During a review of Resident 124's admission Record (AR), the AR indicated the facility admitted the resident on 4/20/2022, and readmitted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident environment was free of accident hazards for four of eight sampled residents (Residents 124, 2, 174, and 334) investigated under accidents, and for one of eight sampled residents (Resident 129) reviewed under physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) care area by failing to: 1. Ensure Resident 124, 2, and 174's fall mat (a cushioned floor pad designed to help prevent injury should a person fall) did not have a furniture or equipment on top of them. 2. Ensure Resident 334's bed pad alarm (a device that triggers an audible alarm when a patient attempts to rise off the pad) was functioning when the cord was observed unplugged from the bed pad alarm unit or box. 3. Identify, evaluate, and analyze hazards and risks of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure to dispose of medications in a manner that was not retrievable (able to get back), in one (1) of two (2) inspected Medication Rooms (Medication Room Station 1). 2. Not dispose aerosolized (having tiny particles of matter and gas or liquid that turn into a fine mist to be inhaled) inhaler (a device containing a pressurized canister that is inhaled and delivers medication to the lungs) in the pharmaceutical (any medication/drug or dietary supplement for use by humans) waste bin (specialized container for disposing pharmaceutical waste) in one (1) of two (2) inspected Medication Rooms (Medication Room Station 1). As a result, control and accountability of discontinued medications and medications awaiting final disposition (process of returning and/or destroying unused medications) did not follow state and federal regulations and facility policy and procedures (P&P). These deficient practices increased the opportunity for medication diversion (the transfer of a medication from a lawful to an unlawful…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-20 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (1) of five (5) sampled residents (Resident 132) drug regimen was free from unnecessary medications (any medication in excessive dose, excessive duration, without adequate monitoring) in accordance with the facility policy and procedures (P&P) by failing to ensure Resident 132 had a specific, measurable target behavior related to the use of quetiapine (an antipsychotic [medication capable of affecting the mind, emotions, and behavior] used to treat mental illness). This deficient practice had the potential to place Resident 132 at risk for significant adverse effects (unwanted, unintended results) from the use of unnecessary antipsychotic drugs, which could result to impairment or decline in the resident's mental, physical condition, functional, and psychosocial status. Findings: During a review of Resident 132's admission Record (a document containing demographic and diagnostic information,) dated 12/19/2024, the admission Record indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a medication error rate below 5 percent (%) by having two (2) medication errors out of 29 opportunities contributing to an overall error rate of 6.9% for two (2) out of three (3) sampled residents (Resident 28 and 39) observed during the Medication Administration facility task. The medication errors were as follows: 1. Resident 28 did not receive a dose of oyster shell calcium (a medication used as a dietary supplement to provide support to bones) as ordered by Resident 28's physician, and 2. Resident 39 did not receive a dose of docusate (a medication used to treat symptoms of gas such as painful pressure, fullness, and bloating) at the scheduled time as ordered by Resident 39's physician. These failures had the potential to cause Resident 28 and 39 to experience health complications leading to fragile bones, breakage of bones, and constipation resulting in the health and well-being of Resident 28's and 39's being negatively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors: 1. For one (1) of three (3) sampled residents (Resident 28) investigated under medication administration by failing to administer epoetin alfa (a medication used to treat anemia [a blood disorder when the body doesn't produce enough red blood cells,]) as prescribed by Resident 28's physician. As a result, Resident 28 received two (2) doses of epoetin alfa, against the physician orders. 2. For four (4) out of four (4) sampled residents (Residents 49, 73, 100 and 159) investigated under insulin (a hormone that lowers the level of sugar in the blood) care area by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (the tissue layer between the skin and the muscle) insulin administration sites These deficient practices had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Remove and discard from use one expired anastrazole (a medication used for breast cancer) medication bottle for Resident 173, in accordance with facility and manufacturer's requirements in one of two inspected medication rooms (Medication room [ROOM NUMBER].) 2. Label one budesonide and formoterol (a combination medication used to treat chronic obstructive pulmonary disease [COPD]- a disease that blocks air flow and makes breathing difficult]) inhalation aerosol (form of medication that is inhaled) for Resident 94 with an open date, in accordance with facility requirements and manufacturer's requirements in one of four inspected medication carts (Medication Cart 1). 3. Remove and discard from use two expired loperamide (a medication used to treat diarrhea) medication boxes for facility stock, in accordance with facility and manufacturer's requirements in two of four inspected medication carts (Medication Carts 2 and 3.) 4. Store one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-20 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the menu and did not meet nutritional needs of 123 of 168 residents on regular texture diets (diet with no restriction) when staff did not level off the scoop when scooping rice and carrots from the steamtable to the resident's plates. This failure had the potential to result in increased food and nutrient intake resulting to unintended (not done on purpose) weight gain and increased in blood sugar levels for residents on consistent carbohydrate diet ([CCHO] diet with the same amount of carbohydrates per meal). Findings: During a review of the facility's daily spreadsheet titled Winter Menus, dated 12/16/2024, the spreadsheet indicated residents on regular texture and soft mechanical (foods that are chopped) diet would get the following food items on their tray: Fish Filled with tarragon sauce 3 ounces ([oz] a unit of measurement)/ 1 oz. Tartar sauce 1 tablespoon ([Tbsp.], a household measurement) Cajun Country [NAME] 1/3 cup ([c], a household measurement) Creamed spinach ½ c Parsley Sprig 1 Sweet corn…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to prepare foods in a form designed to meet individual needs when residents on puree diet/level four (4) (food that are soft and pudding-like consistency) received puree spinach that was too sticky and did not fall from the spoon during a spoon tilt test (a method used to determine the stickiness of food and ability of the food to hold together). This deficient practice had the potential to cause coughing, choking (to keep from breathing the normal way) and death for 24 of 168 residents on puree/level 4 diet. Findings: During a review of the facility's daily spreadsheet titled Winter Menus, dated 12/16/2024, the spreadsheet indicated residents on puree/level 4 diet would include the following foods on the tray: Puree fish filled 3 ounces (oz, a unit of measurement) with tarragon sauce (1 oz) on the fish. Puree tartar sauce 1 oz Puree Cajun country rice 3 oz Puree creamed spinach 3oz. Parsley flakes Puree sweet corn 3 oz Puree fruit Bavarian cream 3 oz During an observation on 12/16/2024 at 11:08 a.m. of puree…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-20 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed meet three (3) of 3 sampled resident's (Resident 34, Resident 1, and Resident 20) food preferences when: a. Resident 34 disliked green beans and was given green beans for lunch. b. Resident 1 was restricted lactose (a sugar present in milk) and lactose containing product (yogurt, ice cream, cream, cheese, sour cream, salad dressing) by indicating Resident 1 was allergic (affected with an immune reaction that occurs when the body mistakenly identifies a certain food as harmful, and reaction could lead to various symptoms ranging to mild and life-threatening) to lactose when Resident 1 was not allergic to lactose and liked lactose and lactose-containing product except milk to drink. c. Resident 20 disliked milk products and was given milk shakes for lunch. These deficient practices had the potential to cause frustrations and decrease food intake resulting to unintended (not done on purpose) weight loss. Findings: a. During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: a. Three (3) of five (5) green racks had chips in the walk-in refrigerator. b. Food preparation surfaces and kitchen equipment were not cleaned and sanitized. 1. Two (2) green racks had dust buildup in the walk-in refrigerator. 2. Walk-in freezer's roof and right-side wall had ice crystal buildup. 3. Bottom shelves of the reach-in refrigerator had dust and dirt debris. 4. Dry storage room floor had food debris. 5. Juice machine filter had dust buildup and racks are sticky and dusty to touch. 6. Scoops and paper drawer had food debris. 7. Ice container had white residue buildup. 8. Coffee machine hot waterspout (a tube or lip projecting from a container, through which liquid can be poured) had dried up mineral water buildup. c. Ten (10) dented cans were stored with non-dented cans. d. Two of two trayline (an area where foods were assembled on the trays) staff's (Dietary Aide 1's [DA 1] and [NAME] 1's) hairs were not fully…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-20 · tag F0836 — pattern
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow through their submitted application to the State Agency 1 (SA 1) for the change of medical director to comply with the State and Federal requirement for 12 months of 12 months (12/20/2023 to 12/20/2024). This deficient practice had the potential to result in delay in the medical director's ability to implement necessary changes or improvements in care practices, negatively affecting the quality-of-care residents receive. Findings: During an interview on 12/18/2024 at 11:12 a.m., with the Administrator (ADM), the ADM stated the medical director application was sent to SA 1 last 3/2023. The ADM stated she will provide a copy. The ADM stated they just found the copy last night. During a concurrent interview and review of the facility's mail receipt information, on 12/18/2024 at 11:35 a.m., the ADM stated the original application was last sent on 6/30/2022 and was delivered to SA 1 on 7/7/2022. The ADM stated the facility mailed the revised application on 3/20/2023. The ADM stated she assumed the position on 3/21/2024.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and maintain an infection control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by: 1. Failing to ensure the oxygen (O2) nasal cannula (NC) tubing (a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen) was kept off the floor for one (1) of 1 sampled resident (Resident 159) investigated during a random observation. 2. Failing to ensure the staff washed or sanitized their hands prior to distributing trays and assisting residents to eat in the Dining Room Area for Station 2 and failed to offer hand hygiene to the residents prior to eating during Dining Observation Task. 3. Failing to ensure the water temperature in the building especially the areas where the identified water stagnation happens were above 113 degrees Fahrenheit (F, a scale for measuring temperature), to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure (P&P) related to a resident's decision-making process for informed consent (IC-voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for one of six sample residents (Resident 37) by obtaining a consent for an antipsychotic medication from the resident without capacity to make medical decisions. This failure had the potential for Resident 37 to not understand his treatment. Findings: During a review of Resident 37's admission Record (not dated), the admission Record indicated Resident 37 was admitted on [DATE] with the following diagnoses, but not limited to, dementia (a progressive state of decline in mental abilities), bipolar disorder (a mental disorder with mood swings that range from the lows of depression to elevated periods of emotional highs), degeneration of nervous system due to alcohol, attention-deficit hyperactivity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) for one of three sampled residents (Resident 85) when on 12/10/2024 at 1:30 p.m., Certified Nursing Assistant 3 (CNA 3) and Resident 999 witnessed Resident 73 pull Resident 85's right arm (while he was on his wheelchair going to the bathroom accompanied by CNA 3) while passing Resident 73's bed (who was sitting at the edge of his bed) leading to both residents landing on the floor. This deficient practice resulted in Resident 85 being subjected to physical abuse by Resident 73 while under the care of the facility. Resident 85 sustained a superficial scratch on his right cheek. Based on the Reasonable Person Concept (the usual behavior of an average person under the same circumstances), due to Residents 73's aggression and unstable psychological condition, an individual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to thoroughly investigate a physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) allegation for one of three sampled residents (Resident 85) by failing to include in their final investigation report the precipitating factors (a specific event or trigger to the onset of the current problem) that led to Resident 73 pulling Resident 85's right arm on 12/10/2024 at 1:30 p.m. while passing Resident 73 who was sitting at the edge of the bed. Resident 185 was on his wheelchair on the way to the bathroom accompanied by Certified Nursing Assistant 3 (CNA 3). The incident led to both residents landing on the floor with Resident 85 sustaining a superficial scratch on his right cheek. This deficient practice had the potential to result in unidentified abuse in the facility and failure to protect residents from abuse. Cross Reference F600 Findings: During a review of Resident 85's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-20 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that the discharge information is documented in the resident's medical record and is communicated to the resident for two of two sampled residents (Resident 54 and 75) investigated under Discharge care area by: 1. Failing to take and document the resident's vital signs prior to discharge for Residents 54 and 75. 2. Failing to provide special instructions for Resident 54 including follow-up with the gastrointestinal (GI - relating to your stomach and intestines physician and list of medications. 3. Failing to accurately document Resident 54's exact discharge location address and contact information. These deficient practices had the potential to result in discontinuity of the residents' care and an unsafe transition of care. Cross Reference F661 Findings: a. During a review of Resident 54's admission Record, the admission Record indicated the facility admitted the resident on 8/14/2024 with diagnoses including traumatic subdural hemorrhage (a dangerous bleeding that occurs between the skull and the brain) without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents are screened using the Preadmission Screening and Resident Review (PASRR, a federal requirement to help ensure that individuals are not appropriately placed in nursing homes for long-term care) for a mental disorder (MD) or intellectual disability (ID) prior to admission and that individuals identified with serious mental illness (SMI) and/or ID/developmental disability (DD)/related conditions (RC) receive the care and services in maintaining his/her highest practicable level in the most appropriate setting for two of three sampled residents (Resident 124 and 11) investigated under PASRR care area, by: 1. Failing to follow through with Resident 124's PASRR recommendations to obtain a PASRR Level II (a person-centered evaluation that is completed for anyone identified by Level I Screening as having, or suspected of having, a PASSR condition, i.e., SMI, ID, DD, or RC) evaluation for Resident 124. 2. Failing to submit a new Level I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure there was documented evidence that discharge planning arrangements regarding follow-up gastrointestinal (GI - relating to your stomach and intestines consultation was made and provided to the resident upon discharge for one of three sampled resident (Resident 54) investigated under closed records review. This deficient practice had the potential to result in an unsafe discharge, incomplete documentation, and communication of Resident 54's stay in the facility. Cross Reference F622 Findings: During a review of Resident 54's admission Record, the admission Record indicated the facility admitted the resident on 8/14/2024 with diagnoses including traumatic subdural hemorrhage (a dangerous bleeding that occurs between the skull and the brain) without loss of consciousness, schizoaffective disorder (a mental illness that can affect your thoughts, mood and behavior), epilepsy ( happens as a result of abnormal electrical brain activity), and alcoholic cirrhosis of the liver (when healthy liver tissue is replaced by scar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-20 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to replace the prescription eyeglasses for one of two sampled residents (Resident 20). This failure had the potential to result in a decline of Resident 20's activities of daily living (ADLs- routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for themselves) due to poor vision. Findings: During a review of Resident 20's admission Record (not dated), the admission Record indicated Resident 20 was admitted on [DATE] with the following diagnoses, but not limited to, glaucoma (an eye disease caused by increased pressure inside the eye that may lead to vision loss), cerebral palsy (a condition that affects a person's ability to move, maintain balance, and posture). During a review of Resident 20's Care Plan, dated 10/8/24, the care plan indicated Resident 20 had impaired visual functioning related to aging and glaucoma. The care plan goal indicated Resident 20 will minimize the risk of injury related to visual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an ulnar splint (a device that helps correct and manage a hand deformity that causes fingers to drift away from the thumb) was provided for one of two sampled residents (Resident 2. This failure had the potential to affect Resident 20's range of motion and cause contractures (a stiffening/shortening at any joint, that reduces the joint's range of motion) in her hand. Findings: During a review of Resident 20's admission Record (not dated), the admission Record indicated Resident 20 was admitted on [DATE] with the following diagnoses, but not limited to, cerebral palsy (a conditions that affects ability to move, maintain balance, and posture), contracture of left hand, generalized muscle weakness, unspecified osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage). During a review of Minimum Data Set (MDS- a resident assessment tool), dated 10/2/24, the MDS indicated Resident 20's cognitive function (a mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents with a urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) received appropriate care and services to prevent urinary tract infections (UTI, an infection in the bladder/urinary tract) for three (3) of 3 sampled residents (Residents 49, 153, and 1) investigated under the urinary catheter or UTI care area when the facility failed to ensure Residents 49, 153, and 1's urinary catheter tubing did not have loops while hanging on the side the bed. This deficient practice had the potential for the residents' urine not to flow freely which may lead to development of UTI. Findings: a. During a review of Resident 49's admission Record, the admission Record indicated the facility originally admitted Resident 49 on 9/11/2024 and readmitted the resident on 10/26/2024, with diagnoses including obstructive and reflux uropathy (a condition in which the flow of urine is blocked, causing the urine to back up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. During a review of Resident 141's admission Record (AR), the AR indicated the facility admitted the resident on 7/6/2023, and readmitted the resident on 10/7/2024, with diagnoses including gastrointestinal hemorrhage (a bleeding disorder in the digestive tract), gastrostomy, and dysphagia (difficulty swallowing). During a review of Resident 141's H&P, dated 10/9/2024, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident 141's MDS dated [DATE], the MDS indicated the resident sometimes had the ability to make self-understood and understand others. The MDS indicated the resident had a feeding tube while a resident in the facility. During a review of Resident 141's Order Summary Report, the Order Summary Report indicated the following physician orders: -10/7/2024 Enteral Feed Order. Turn pump on at 12 p.m. and turn off at 8 a.m. (or until dose is completed). -11/7/2024 Enteral Feed Order. Glucerna 1.5 (a brand of nutritionally complete liquid formula) at 60…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-20 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Nurse Practitioner (NP) obtained an informed consent (IC-voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for one of six sample residents (Resident 37) for an antipsychotic medication (a substance that can change how a person's brain works and can affect awareness, thoughts, mood, and behavior) from a resident without the capacity to make medical decisions. This failure had the potential for Resident 37 to not understand the risks and benefits of the treatment. Findings: During a review of Resident 37's admission Record (not dated), the admission Record indicated, Resident 37 was admitted on [DATE] with the following diagnoses, but not limited to, dementia (a progressive state of decline in mental abilities), bipolar disorder (a mental illness that causes mood swings that range from the lows of depression to elevated periods of emotional highs),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that Licensed Vocational Nurse 4 (LVN 4) was competent in implementing the facility's policy and procedure for transfers and discharges for two of three sampled residents (Resident 54 and 75). This deficient practice had the potential to result in a delay of the provision of necessary care and services. Cross-reference: F622 and F661 Findings: a. During a review of Resident 54's admission Record, the admission Record indicated the facility admitted the resident on 8/14/2024 with diagnoses including traumatic subdural hemorrhage (a dangerous bleeding that occurs between the skull and the brain) without loss of consciousness, schizoaffective disorder (a mental illness that can affect your thoughts, mood and behavior), epilepsy ( happens as a result of abnormal electrical brain activity), and alcoholic cirrhosis of the liver (when healthy liver tissue is replaced by scar tissue, which prevents the liver from functioning normally) without ascites (where fluid builds up in the abdomen, or belly, and can cause swelling).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure three of six sampled residents' (Resident 1, 2 and 4) environment remains as free of accident hazards as is possible by failing to: a. Ensure Resident 2's wound cleanser was not left unattended on the resident's bedside table. b. Conduct an inventory of Resident 4's belongings thoroughly on admission to ensure the resident did not have access to a bottle of chlorhexidine gluconate (an antiseptic agent that had been shown to decrease microbial flora on the skin and prevent infection risks). Licensed Vocational Nurse 2 (LVN 2) observed Resident 4 holding a bottle of chlorhexidine gluconate against the resident's mouth. c. Ensure Resident 1's medications (two tablets of Tylenol [an analgesic for mild pain but not for inflammation], one tablet of docusate sodium [a medication utilized for managing and treating constipation], one tablet of Apixaban [a medication to prevent serious blood clots from forming due to a certain irregular heartbeat], one tablet of gabapentin [a medication for nerve pain] and one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure clinical records were complete and accurately documented for one of six sampled residents (Resident 4) by failing to ensure Resident 4 ' s clinical history and diagnosis were accurately documented in the resident ' s clinical records. This deficient practice had the potential for delayed and inappropriate medical interventions for Resident 4. Findings: During a review of Resident 4 ' s admission Record, it indicated the facility admitted the resident on 7/23/2024 with diagnoses including acute respiratory failure (occurs when the lungs cannot release enough oxygen into the blood), metabolic encephalopathy (an alteration in consciousness due to brain dysfunction), and gastro-esophageal reflux disease (a condition in which the stomach acid repeatedly flows back up into the esophagus [tube connecting the mouth and stomach]). During a review of Resident 4 ' s Change of Condition (COC) Form, dated 7/24/2024, it indicated that on 7/24/2024 at 8:03 p.m., LVN 2 observed the resident holding a small white bottle with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-20 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement comprehensive care plans for one of three sampled residents (Resident 2) by: 1. Failing to implement an intervention in Resident 2 ' s care plan titled Residents ' preference to exercise unsupervised in the patio and parking, dated 9/29/2022, indicating the Physical Therapist (PT) to assess Resident 2 quarterly (every three months) and as needed for safety of gait, transfer, sitting, balance and need for safety device. 2. Failing to implement an intervention in Resident 2 ' s care plan titled, At risk for fall risk for fall related to episode of going unsupervised to the front patio, dated 10/3/2022, indicating Receptionist 1 (RCP 1) will oversee Resident 2 when the resident goes to the front patio unsupervised. 3. Failing to ensure a care plan was developed for Resident 2 ' s unsupervised out on pass (a temporary permission of a resident to leave the facility or hospital in a specified time) order on 5/2/2024. 4. Failing to implement an intervention in Resident 2 ' s care plan titled, Out on pass,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement infection control measures for five of ten staff (Receptionist 1 [RCP1], Laundry Staff 1 [LS 1, LS 2, Housekeeper 1 [HSK 1] HSK 2 during a Coronavirus Disease 2019 (COVID-19, a very contagious disease that affects the lungs) outbreak (a sudden rise in the incidence of a disease) by: 1. Failing to ensure RCP 1 wore a face mask while assisting visitors in the reception area. 2. Failing to ensure RCP 1 inform visitors of COVID-19 outbreak and the use of N95 mask during outbreak. 3. Failing to ensure HSK 1 and HSK 2 wore a face mask while talking to each other inside the laundry room. 4. Failing to ensure LS 1 and LS 2 wore a face mask covering their nose and mouth while inside the laundry room with HSK 1 and HSK 2. These deficient practices had the potential to expose and spread COVID-19 to other residents, staff, and visitors. Findings: During an observation on 6/20/2024 at 8:40 a.m. in the reception area, RCP 1 was observed not wearing a mask while assisting other staff and visitors within six feet of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 2) was provided adequate supervision by failing ensure Receptionist 1 (RCP 1) call for staff assistance when RCP 1 did not visually see Resident 2 in the front patio. Resident 2 was observed walking in the facility parking lot alone and unsupervised on 6/17/2024. This deficient practice placed Resident 2 at risk for fall and injury. Findings: A review of Resident 2 ' s admission Record indicated the facility admitted Resident 2 on 7/27/2015 with diagnoses that included syncope (loss of consciousness for a short period of time) and collapse (fall down), hemiplegia (loss of strength in the arm, leg, and sometimes face on one side of the body) and hemiparesis (partial weakness) following cerebral infarction (lack of adequate blood supply to brain cells deprives them of oxygen and vital nutrients which can cause parts of the brain to die off) affecting right dominant side and essential hypertension (occurs when you have abnormally high blood pressure that's not the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-22 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free of any significant medication errors (one which causes the resident discomfort or jeopardizes his or her health and safety) by: 1. Failing to provide documented evidence that lispro (medication used to lower glucose [sugar] level in the blood) four units was given to Resident 1 on 4/16/2024 and 4/18/2024 at 5:15 p.m. 2. Failing to provide documented evidence that Lantus (a long-acting [slowly absorbed after being administered, and maintains its effects over a long period of time] man-made-insulin used to control high blood sugar) 21 units was given to Resident 1 on 4/16/2024, 4/18/2024, and 4/19/2024 at 9 p.m. 3. Failing to ensure lispro was not given for blood sugar below 100 on 5/14/2024 at 7:15 a.m., when Resident 1's blood sugar level was 93. 4. Failing to provide documented evidence that Lantus 21 units was given to Resident 1 on 5/16/2024 at 9 p.m. These deficient practices placed Resident 1 at risk of inadequate blood sugar management, which can cause…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) who was receiving apixaban (blood thinner or anticoagulant-a medication used to treat and prevent blood clot [a sticky lump that forms when blood dries up or becomes thick]) was monitored for signs of bleeding. This deficient practice placed Resident 1 at risk for adverse reactions including bleeding easily and bruising. Findings: A review of Resident 1's Administration Record indicated the facility admitted Resident 1 on 1/20/2023 with diagnoses that included type 2 diabetes mellitus (the most common type of diabetes, is a disease that occurs when your blood glucose, also called blood sugar, is too high) without complications, unspecific (unconfirmed) atrial fibrillation (the heart's upper chambers beat chaotically and irregularly), long term use of insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) and long term use of anticoagulant (a group of medications that decrease your blood's ability to clot [a sticky lump that forms when blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a baseline individualized care plan for one of three sampled residents (Resident 1). Resident 1 had no care plan to address safety and supervision related to history of leaving against medical advice. On 4/29/2024 facility admitted Resident 1 from General Acute Care Hospital 1 (GACH 1) with two history of leaving against medical advice and on 4/30/2024, Resident 1 eloped from the facility. This deficient practice had the potential for Resident 1 to not receive appropriate care and treatment specific to their needs. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 4/29/2024 with diagnoses that included unspecified (unconfirmed) complete intestinal obstruction (a blockage that keeps food or liquid from passing through your small intestine or large intestine), gastrointestinal stromal tumor of stomach (a type of cancer [a disease in which some of the body's cells grow uncontrollably and spread to other parts of the body] that begins in the digestive system [breaks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident was provided supervision to prevent leaving without a physician's order for one of three sampled residents (Resident 1). On 4/30/2024 Activity Coordinator (AC) entered the pin code to open the elevator going down and left Resident 1 and Family Member 1 (FM 1) unsupervised. This deficient practice resulted to Resident 1's leaving the facility without a physician's order and can potentially place Resident 1 at risk for injury, bleeding, infection, and dislodgement (to remove or force out of a particular place) of Jackson Pratt (JP-a surgical suction drain that gently draws fluid from a wound to help you recover after surgery) drain. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 4/29/2024 with diagnoses that included unspecified (unconfirmed) complete intestinal obstruction (a blockage that keeps food or liquid from passing through your small intestine or large intestine), gastrointestinal stromal tumor of stomach (a type of cancer [a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a complete and accurate medical records in accordance with accepted professional standards for one of three sampled residents (Resident 1) who eloped on 4/30/2024. This deficient practice had the potential to result in confusion in the care and services rendered to Resident 1 and resulted in inaccurate information entered into Resident 1's clinical record. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 4/29/2024 with diagnoses that included unspecified (unconfirmed) complete intestinal obstruction (a blockage that keeps food or liquid from passing through your small intestine or large intestine), gastrointestinal stromal tumor of stomach (a type of cancer [a disease in which some of the body's cells grow uncontrollably and spread to other parts of the body] that begins in the digestive system [breaks down the food we eat into tiny parts to give us fuel and the nutrients we need to live]), other abnormalities of gait (person's manner of walking) and homelessness.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-04-17 · tag F0850 — failed to provide social-work services — widespread
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to employ a qualified social worker (an individual with a minimum of a bachelor ' s degree in social work or a bachelor ' s degree in a human services field including, but not limited to, sociology [study of social life, social change, and the social causes and consequences of human behavior], gerontology [study of the biological, psychological, and social aspects of aging], special education, rehabilitation counseling, and psychology [scientific study of the mind and behavior]; and one year of supervised social work experience in a health care setting working directly with individuals) on a full-time basis. This deficient practice placed all residents in the facility at risk of not receiving their needed medically related social services. Cross reference F660. Finding: On 3/15/2024 at 10:25 a.m., during an interview, the Director of Nursing (DON) stated the facility had 188 beds and the census of residents was 174. On 3/20/2024 at 12:50 p.m., during an interview, Social Services Assistant 1 (SSA 1) stated the Social Worker…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the safety of one of three sampled residents (Resident 1) who was identified as high fall risk. On 1/14/2024 at 9 a.m., Resident 1 ' s Responsible Party 1 (RP 1) informed the facility that the resident had a witnessed fall at 4 a.m. on 1/14/2024. Resident 2, who was alert and awake witnessed Resident 1 on the floor. Resident 1 sustained a skin tear on the right shin. The facility: 1. Failed to assess and monitor Resident 1 after her fall. 2. Failed to report and conduct a thorough investigation of Resident 1 ' s fall. These deficient practices had the potential for exposure to and delayed identification of serious injuries or harm to the resident. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 7/28/2019. Resident 1 ' s diagnoses included epilepsy (a common condition that affects the brain and causes frequent seizures [a burst of uncontrolled electrical activity between brain cells that causes temporary abnormalities in muscle tone or movements, behaviors,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of resident-to-resident abuse within two hours from the initial report of the incident for two of three sampled residents (Resident 1 and Resident 2). On 12/29/2023 at 2:15 p.m., Resident 1 reported to Certified Nursing Assistant 1 (CNA 1) that Resident 2 hit her. The allegation was not reported until 12/30/2023. This deficient practice had the potential to result in unidentified abuse in the facility and had the potential to place Resident 1 at risk for further abuse. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 2/3/2023 with diagnoses that included unspecified (unconfirmed) atrial fibrillation (abnormal Heartbeat), essential hypertension (occurs when you have abnormally high blood pressure that is not the result of a medical condition), and dysphagia (difficulty swallowing). A review of Resident 1 ' s History and Physical (H&P), dated 9/28/2023, indicated the resident did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report the allegation of visitor to resident abuse to the State Survey Agency (SSA) for one of three sampled residents (Resident 1). This deficient practice had the potential to result in unidentified abuse and failure to protect other residents from abuse. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 9/6/2021 with diagnoses including encephalopathy (damage or disease that affects the brain), Alzheimer ' s disease (a brain disorder that slowly destroys memory, thinking skills, and the ability to carry out the simplest tasks), and essential hypertension (abnormally high blood pressure that was not the result of a medical condition). A review of the Incident Report Burbank Police Department, dated 3/4/2023, indicated that police department officers went to the facility to investigate a facility reported allegation of abuse of Resident 1. The report indicated that the police officers interviewed the social service designee 2 (SSD 2) and the Director of Staff Development…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to submit the results of the facility investigation on the allegation of abuse within five (5) working days to the State Survey Agency (SSA) for one of three sampled residents (Resident 1). The allegation of abuse happened on 3/4/2023. The facility failed to submit the 5-day investigation report on 3/10/2023. This deficient practice had the potential to delay the investigations and result in failure to protect other residents from abuse. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 9/6/2021 with diagnoses including encephalopathy (damage or disease that affects the brain), Alzheimer ' s disease (a brain disorder that slowly destroys memory, thinking skills, and the ability to carry out the simplest tasks), and essential hypertension (abnormally high blood pressure that was not the result of a medical condition). A review of the Incident Report Burbank Police Department, dated 3/4/2023, indicated that police department officers went to the facility to investigate a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained a resident ' s dignity for one of four sampled residents (Resident 4) by failing to ensure Resident 4 ' s urinary collection bag was covered with a privacy bag. This deficient practice had the potential to affect the self-esteem and self-worth of Resident 4. Findings: A review of Resident 4 ' s admission Record indicated the facility admitted the resident on 12/27/2023 with diagnoses that included fracture (broken bone) of neck of left femur (thigh bone), dementia (a decline in memory, language, problem-solving and other thinking skills that affect a person's ability to perform everyday activities), hypertension (uncontrolled elevated blood pressure), and retention of urine (a condition in which you cannot empty all the urine from your bladder). During a concurrent observation and interview on 12/28/2023 at 9:11 a.m., with Certified Nursing Assistant 1 (CNA 1) inside Resident 4 ' s room, Resident 4 ' s urinary drainage bag was observed with no privacy cover. CNA 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 4) urinary catheter (a flexible tube used to empty the bladder and collect urine in a drainage bag) was secured to resident ' s thigh. This deficient practice placed the resident at risk to have a potential dislodgement (forced out of position) of the catheter that may result with a trauma to the urethra (a tube that connects the urinary bladder to the urinary meatus [opening] for the removal of urine from the body of both females and males). Findings: A review of Resident 4 ' s admission Record indicated the facility admitted the resident on 12/27/2023 with diagnoses that included fracture (broken bone) of neck of left femur (thigh bone), dementia (a decline in memory, language, problem-solving and other thinking skills that affect a person's ability to perform everyday activities), hypertension (uncontrolled elevated blood pressure), and retention of urine (a condition in which you cannot empty all the urine from your bladder). During a concurrent observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection control measures for one of four sampled residents (Resident 4) by failing to ensure residents urinary catheter tubing (a flexible tube used to empty the bladder and collect urine in a drainage bag) was not touching the floor. This deficient practice had the potential for cross contamination (unintentional transfer of bacteria/germs or other contaminant from one surface to another) of infection. Findings: A review of Resident 4 ' s admission Record indicated the facility admitted the resident on 12/27/2023 with diagnoses that included fracture (broken bone) of neck of left femur (thigh bone), dementia (a decline in memory, language, problem-solving and other thinking skills that affect a person's ability to perform everyday activities), hypertension (uncontrolled elevated blood pressure), and retention of urine (a condition in which you cannot empty all the urine from your bladder). During a concurrent observation and interview on 12/28/2023 at 9:11 a.m., with Certified Nursing Assistant 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to keep the call light (an alerting device for nurses or other nursing personnel to assist a patient when in need) within reach of the resident for five out of 11 sampled residents (Resident 26, 16, 137, 21, and 152). The deficient practice had the potential for residents not being able to summon healthcare workers for help as needed. Findings: a.1 A review of Resident 26's admission Record indicated the facility admitted the resident on 9/20/2013 and readmitted the resident on 12/16/2019, with diagnoses including dementia (a general term for impaired ability to remember, think, or make decisions that interferes with doing everyday activities), age-related osteoporosis (occurs when the body loses too much bone, makes too little bone, or both), and long-term use of anticoagulants (a group of medications that decrease the blood's ability to clot). A review of Resident 26's Minimum Data Set (MDS, a standardized assessment and care screening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents' medical records were updated regarding advance directive (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them) for seven of 30 sampled residents (Resident 21, 22, 58, 27, 36, 46, and 109) when: 1. Resident 21's Advance Directive Acknowledgement form was not placed in the resident's medical record. 2. Resident 22's Advance Directive Acknowledgement form about the resident's medical wishes was left blank. 3. Resident 58 or his responsible party was not provided information about advance directives. 4. Resident 27's, 36's, 46's, and 109's medical records did not contain a completed Preferred Intensity of Care Surrogate Decision Maker form (document that indicates the facility provided the resident information about their rights to formulate an advance directive) or Advance Directive Acknowledgement form. These deficient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's licensed nursing staff failed to provide care in accordance with professional standards to two out of 11 sampled residents (Residents 146 and 137) by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) insulin (a hormone that lowers the level of sugar in the blood) administration sites. The deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat). Findings: 1. A review of Resident 146's admission Record indicated the facility admitted the resident on 3/9/2023, with a diagnosis of type 2 diabetes mellitus (a condition that happens because of a problem in the way the body regulates and uses sugar as a fuel). A review of Resident 146's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 9/15/2023, indicated the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide care consistent with professional standards of practice to prevent pressure ulcer/injury (ulcers that happen on areas of the skin that are under pressure from lying in bed, sitting in a wheelchair, or wearing a cast for a long period) to three out of 11 sampled residents (Residents 110, 153, and 148) by failing to ensure the residents' low air-loss mattresses (LALM, an air mattress covered with tiny holes) were set according to the residents' weights. The deficient practice had the potential for development and worsening of pressure ulcers to the residents. Findings: a. 1. A review of Resident 110's admission Record indicated the facility admitted the resident on 8/21/2020 and readmitted the resident on 5/17/2023, with diagnoses including type 2 diabetes mellitus (a condition that happens because of a problem in the way the body regulates and uses sugar as fuel), muscle weakness, and difficulty walking. A review of Resident 110's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Include the verifying signatures of either the Director of Nursing (DON) or a Registered Nurse (RN) along with Licensed Vocational Nurse (LVN) on the Antibiotic or Controlled Drug (also known as Controlled Medication or Controlled Substance [CM, CS]- medications which have a potential for abuse and may also lead to physical or psychological dependence) or Controlled Drug Record or Controlled Drug Administration Record accountability logs for three sampled month records (October 2023, November 2023, and December 2023). As a result, control and accountability of controlled substances awaiting final disposition (process of returning and/or destroying unused medications) did not follow the facility policy and procedures. 2. Account for eight doses of controlled substances for Residents 53, 71, 113 and 127 in one of three inspected medication carts (Medication Cart Station 2 Cart 3.) These deficient practices increased the opportunity for controlled substance diversion (the transfer of a controlled substance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than 5 percent (%) due to 11 errors observed out of 31 total opportunities (error rate of 35.48%). The medication errors were as follows: 1. Resident 1 received seven medications in a form that was not ordered by Resident 1's physician. 2. Resident 1 did not receive fish oil (a medication used as a dietary supplement to provide support to the heart and brain and may lower blood cholesterol [fat] levels) and vitamin C (a medication used for the growth and repair of tissues in all parts of the body, including skin healing) as ordered by Resident 1's physician. 3. Resident 83 received a dose of docusate (a medication used for bowel [intestine] management) and a form and dose of aspirin (a medication used to prevent blood clots) that was different than the one ordered by Resident 83's physician. These failures had the potential to result in Residents 1 and 83 to experience medication adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 17 licensed vocational nurses (LVNs) did not administer expired insulin (a medication used to regular blood sugar levels) to three of ten residents (Resident 22, 73, and 148) observed for medication availability. As a result, Residents 22, 73, and 148 received a total of 61 doses of expired insulin. These practices had the potential to cause Residents 22, 73, and 148 to experience serious health complications due to uncontrolled blood sugar levels, possibly resulting in hospitalization or death. Findings: a. During an observation, interview, and record review, on [DATE] at 11:50 a.m., in Medication Cart 1 Station 1, in the presence of LVN 4, the following medications were found either stored in a manner contrary to their respective manufacturer's requirements, not labeled with an open date as required by their respective manufacturer's specifications, or stored and labeled contrary to facility policies: 1. One open insulin glargine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Remove and discard from use one expired insulin (medication used to regulate blood sugar levels) glargine (long-acting insulin) prefilled pen (an injection device containing insulin) for Resident 22, and one insulin Lispro (fast-acting insulin) Kwikpen (type of injection device) for Resident 148, in accordance with manufacturer's requirements in one of three inspected medication carts (Medication Cart 1 Station 1.) 2. Label one lorazepam (a medication used to treat anxiety [state of excessive worry or fear] and restlessness) oral concentrate (a solution with increased strength) bottle with an open date and store in the refrigerator for Resident 165 in accordance with the manufacturer's requirements in one of three inspected medication carts (Medication Cart 1 Station 1.) 3. Label one inhalation treatment with an open date for Residents 471 in accordance with the manufacturer's requirements in one of three inspected medication carts…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure proper sanitation and food handling practices by failing to ensure: 1. A white plastic cup was not used as a scooper and left inside the bin of white flour. 2. Lays Classic (food service package) potato chips wrapped on a thin, clingy plastic wrap was labeled with a date opened and was not left in the dry pantry. 3. Two bananas on a bin dated 12/7/2023 with blackened peel were discarded. These deficient practices had the potential to cause foodborne illnesses (any illness of a toxic or infectious nature contracted through consumption of contaminated water or food). Findings: During an observation and interview on 12/11/2023, at 8:02 a.m., observed with Dietary Aide 1 (DA 1) a white plastic cup used as a scooper for white flour left inside the bin, a bag of Lays Classic potato chips wrapped on a thin, clingy plastic wrap without a label of when it was opened, and two bananas with blackened peels in a bin labeled 12/7/2023 inside the dry goods pantry. DA 1 stated the white plastic cup should not be used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity for one of 30 residents (Resident 48) when Certified Nursing Assistant (CNA) 6 was observed standing over Resident 48 while assisting the resident with feeding. This deficient practice had the potential for Resident 48 to feel disrespected. Findings: A review of Resident 48's admission Record indicated the facility originally admitted the resident on 8/10/2023 and readmitted the resident on 9/22/2023 with diagnoses including metabolic encephalopathy (an alteration in consciousness caused due to brain dysfunction), dysphagia (difficulty in swallowing), and generalized muscle weakness. A review of Resident 48's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 11/15/2023, indicated Resident 48 was rarely or never understood and required supervision or touching assistance with eating. A review of Resident 48's Care Plans, revised 11/23/2023, indicated Resident 48 has alteration in nutritional status related poor oral intake…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident who experienced a significant change in status was comprehensively assessed using the Centers for Medicare & Medicaid Services (CMS) Resident Assessment Instrument (RAI) process for one of 30 sampled residents (Resident 28) when the facility did not conduct a significant change assessment on Resident 28's Minimum Data Set (MDS - a standardized assessment and care screening tool) after Resident 28 was discharged from hospice (type of care that focuses on the care, comfort, and quality of life of a person with a serious illness who is approaching the end of life). This deficient practice had the potential to delay care for Resident 28. Findings: A review of Resident 28's admission Record indicated the facility admitted the resident on 5/3/2023 with diagnoses including cerebellar ataxia (inability to coordinate muscle movement due to disease or injury to the cerebellum [part of the brain responsible for coordinating movement and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for two of 22 residents (Resident 71 and 141) by failing to: a. Develop and implement Resident 71's care plan on the use of antidepressant (Lexapro, a type of medicine used to treat clinical depression [mood disorder that causes a persistent feeling of sadness and loss of interest]). b. Develop and implement Resident 141's care plan on the use of insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood). c. Develop and implement Resident 141's care plan on the use of Eliquis (Apixaban, an anticoagulant [decrease your blood's ability to clot] medication used to treat and prevent blood clots). These deficient practices had the potential to result in inconsistent implementation of the care plan that may lead to a delay in or lack of delivery of care and services as well as subjecting residents to adverse effects (a harmful or abnormal result) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop a written Discharge Summary, which included a recapitulation (summary) of the resident's stay at the facility for one of three sampled residents (Resident 168) in accordance with the facility policy. This deficient practice had the potential to result in Resident 168 not receiving the necessary information for provision of care when discharged and to ensure safe transition to another setting such as in resident's home. Findings: A closed record review of Resident 168's admission Record indicated the facility readmitted the resident on 8/30/2023 with diagnoses including difficulty walking, dementia (decline in mental ability severe enough to interfere with daily functioning/life), moderate protein-calorie malnutrition (lack of proper nutrition), and major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest). A review of Resident 168's Minimum Data Set (MDS-a standardized assessment and care screening tool), dated 9/1/2023, indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide an environment that is free from accident hazard to one out of 11 sampled residents (Resident 137) by failing to ensure the bed of Resident 137, who was known to be at high risk for fall with injury, was placed on the lowest position as indicated in the care plan. This deficient practice had the potential for repeated accidents and falls that could lead to fractures (a partial or complete break in bone) and even death. Findings: A review of Resident 137's admission Record indicated the facility admitted the resident on 1/20/2023 and readmitted the resident on 5/2/2023, with diagnoses of long-term use of anticoagulants (a group of medications that decrease the blood's ability to clot), neuralgia (pain felt in one or more nerves), neuritis (inflammation of a nerve), and personal history of traumatic fracture (a serious injury that occurs when extreme force is applied to the bone, such as during a car accident or life-threatening fall, or as a result of a direct blow). A review of Resident 137's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, intervention, and record review, the licensed nursing staff failed to ensure one of four sampled residents (Resident 68) receiving enteral water flushes (a way to deliver fluids directly into the stomach or small intestine) received proper care and services consistent with professional standard of care by failing to ensure that Resident 68's hanging water flush bag was labeled with the resident's initials, date, and time hung or administered. This deficient practice had the potential to cause possible complications and risk factors like infection, aspiration (food or fluids entering the lungs), weight loss, and dehydration (a harmful reduction in the amount of water in the body) for Residents 68. Findings: A review of Resident 68's admission indicated the facility initially admitted the resident on 4/18/2023 and readmitted the resident on 10/28/2023 with diagnoses including gastrostomy (an opening into the stomach from the abdominal wall, made surgically for the introduction of food), adult failure to thrive (FTT-syndrome of weight loss, decreased appetite and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the resident receive treatment and care in accordance with professional standards of practice to one out of 11 sampled residents (Resident 53) by: 1. Failing to reassess the resident's pain level prior to administering a narcotic (a drug that causes unfeelingness or feeling almost unconscious with inability to act or think normally) pain medication. 2. Not accurately documenting the resident's pain level. These deficient practices resulted in Resident 53 receiving a narcotic pain medication intended and ordered for severe pain (7-10, [0 representing no pain and 10 very much pain]), and had a potential for uncontrolled pain and suffering on the resident. Findings: A review of Resident 53's admission Record indicated the facility admitted the resident on 1/14/2016 and readmitted the resident on 10/31/2022, with diagnoses including depression (constant feeling of sadness and loss of interest), chronic pain, and osteoarthritis of left shoulder (occurs when the cartilage starts wearing down on the ball and/or socket side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to keep the resident's bed in functional condition for one out of 11 sampled residents (Resident 71) by failing to ensure Resident 71's bed was plugged in for the resident to adjust the bed according to her needs. The deficient practice had the potential for delay in the delivery of necessary care and services and discomfort to the residents. Findings: A review of Resident 71's admission Record indicated the facility admitted the resident on 1/13/2017 and readmitted the resident on 10/12/2021, with diagnoses including polyneuropathy (any condition that affects the nerves outside the brain or spinal cord), bilateral primary osteoarthritis (condition that causes the joints to become very painful and stiff) of the knee, and spondylosis (age-related degeneration or breakdown of the spine). A review of Resident 71's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 10/10/2023, indicated the resident had the ability to make self-understood and understand others. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-06 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the requested medical records to the responsible party of one of three sampled residents (Resident 1). The facility received the request to release Resident 1 ' s medical records on 9/19/2023. This deficient practice violated the resident ' s rights to secure personal medical records. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 11/29/2022 with diagnoses including right femur fracture (broken thighbone), type two diabetes mellitus (a disease that occurs when the blood sugar is too high), and essential hypertension (abnormal high blood pressure that was not a result of a medical condition). A review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 12/6/2022, indicated the resident ' s cognition (conscious mental activities including thinking, reasoning, understanding, learning, and remembering) was moderately impaired. A review of Resident 1 ' s Authorization for Use or Disclosure of Protected Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-30 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the requested medical records to the legal representative of one of three sampled residents (Resident 3). The facility received the request to release Resident 3 ' s medical records on 9/19/2023. This deficient practice violated the resident ' s rights to secure personal medical records. Findings: A review of Resident 3 ' s admission Record indicated the facility admitted the resident on 9/13/2022 with diagnoses including diverticulitis of the intestine (inflammation or infection of the small, bulging sacs or pouches that form on the inner lining of the intestine), chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), and atherosclerotic heart disease (thickening or hardening of the arteries in the heart). A review of Resident 3 ' s Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 12/15/2022, indicated the resident ' s cognition (conscious mental activities including thinking, reasoning, understanding, learning, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility with a Coronavirus Disease 2019 (COVID-19- highly contagious respiratory disease is thought to spread from person to person through droplets released when an infected person coughs, sneezes or talks) outbreak (sudden increase in number of cases), failed to implement infection control practices for three of five sampled staff by: 1. Failing to ensure Certified Nursing Assistant 1 (CNA 1) tied the back of his protective gown before going inside Resident 1 and Resident 2' s room who was positive for COVID-19. 2. Failing to ensure Social Service Designee 1 (SSD 1) wore protective mask covering her nose and mouth while speaking to the admission Director (AD). 3. Failing to ensure AD wore protective mask while speaking to SSD 1. These deficient practices had the potential to result in the spread of infection placing the residents, staff, and visitors at risk for COVID-19. Findings: a. A review of Resident 1's admission Record indicated the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-22 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that six of seven sampled licensed vocational nurses (LVNs 1, 3, 4, 5, 6, and 7) worked within their scope of practice. LVNs were performing resident assessments without reporting to a registered nurse (RN) to conduct a complete assessment. This deficient practice placed the residents at risk for not receiving the appropriate care and services necessary to meet their medical, physical, mental, and psychosocial needs. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 2/3/2023 with diagnoses including atrial fibrillation (an abnormal heartbeat caused by extremely fast and irregular beats from the upper chambers of the heart), depression (a constant feeling of sadness and loss of interest which stops a person from doing normal activities), and essential hypertension (abnormal blood pressure that was not a result of a medical condition). A review of Resident 1 ' s undated History and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide supervision for two of three sampled residents (Resident 1 and Resident 2), who were both assessed with agitation and aggressive behavior, had a physical altercation in the TV room in the presence of five facility staff. None of the five facility staff present in the TV room responded to stop the physical altercation between Resident 1 and Resident 2. As a result, on 9/12/2023 at 5:35 p.m., Resident 1 and Resident 2 both sustained skin tears (wounds caused by shear [cut], friction, and/or blunt force resulting in separation of skin layers) from the physical altercation. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 2/3/2023 with diagnoses including atrial fibrillation (an abnormal heartbeat caused by extremely fast and irregular beats from the upper chambers of the heart), depression (a constant feeling of sadness and loss of interest which stops a person from doing normal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow infection control procedures for one of three sampled residents (Resident 1) by failing to: a. Ensure facility staff performs hand hygiene (hand washing with soap and water and use of alcohol-based hand sanitizer) before wearing gloves and rendering wound care. b. Ensure facility staff ' s protective equipment (PPE - equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses) was worn inside the facility. The face mask was not covering Licensed Vocational Nurse 1 (LVN 1) ' s nose and mouth while rendering wound care and talking to the resident. These deficient practices placed Resident 1 at risk for exposure and contracting infections. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 2/3/2023 with diagnoses including atrial fibrillation (an abnormal heartbeat caused by extremely fast and irregular beats from the upper chambers of the heart), depression (a constant feeling of sadness and loss of interest which stops a person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-03-12 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide at least 80 square feet (sq ft - unit of measurement) per resident in 41 of 72 rooms (Rooms 101, 103, 105, 106, 116, 119, 120, 121, 122, 123, 125, 126, 128, 130, 131, 133, 135, 201, 202, 203, 204, 205, 208, 209, 210, 211, 214, 216, 217, 218, 219, 220, 221, 222, 224, 225, 228, 229, 230, 231, and 232). The room size for these rooms had the potential to have inadequate space for resident care and mobility. Findings: During observations from 3/9/2026 to 3/12/2026, observed a sufficient amount of space for residents to move freely inside the rooms with an application for room variance. There was adequate room for the operation and use of wheelchairs, walkers, or canes. The room variance did not affect the care and services provided by nursing staff for the residents. During a review of the facility Room Waiver Request Letter for 41 resident rooms submitted by the Administrator, dated 3/9/2026, the letter indicated that the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-12-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medical record of one of two sampled residents (Resident 2) was complete and accurately documented, when the facility failed to complete their designated form after performing a deep clean (a detailed cleaning process that targets hard-to-reach areas in order to kill germs and prevent the spread of infection) of Resident 2's room. This deficient practice resulted in an incomplete medical record for Resident 2.Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. The admission Record indicated Resident 2's diagnoses included chronic kidney disease (a long-term condition where the kidneys are damaged and gradually lose their ability to filter waste and excess fluid from the blood), muscle weakness, and hyperlipidemia (high levels of fats in the blood). During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-12-20 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to transmit the Minimum Data Set (MDS-a resident assessment tool) Assessments for one of two sampled residents (Resident 102) investigated under Resident Assessments facility task by, failing to transmit Resident 102's MDS Assessments on 1/21/2021 and 4/21/2021. This deficient practice had the potential to negatively affect the provision of necessary care and services needed by the resident. Findings: During a review of Resident 102's admission Record, the admission Record indicated the facility originally admitted the resident on 7/14/2020 and readmitted the resident on 12/6/2024 with diagnoses including acute kidney failure (condition in which the kidneys suddenly cannot filter waste from the blood), gross hematuria (blood is visible in the urine) and retention of urine. During a review of Resident 102's History and Physical (H&P), dated 12/10/2024, the H&P indicated the resident does not have the capacity to understand and make decisions. During a concurrent interview and review of Resident 102's MDS Assessments with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-12-20 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure residents receive an accurate assessment, reflective of the residents' status at the time of the assessment for two of two sampled residents (Residents 159 and102) by: 1. Failing to indicate on Resident 159's Minimum Data Set (MDS-a resident assessment tool) Assessment that resident was on dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidneys have failed) investigated under dialysis care area. 2. Failing to accurately code Resident 102's last name on the resident's MDS assessments investigated under the Resident Assessment facility task. This deficient practice had the potential to negatively affect Resident 159 and 102's plan of care and delivery of necessary care and services. Findings: 1. During a review of Resident 159's admission Record, the admission Record indicated the facility originally admitted Resident 159 on 7/4/2024 and readmitted the resident on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-12-20 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide at least 80 square feet (sq ft - unit of measurement) per resident in 41 of 72 rooms. The room size for these rooms had the potential to have inadequate space for resident care and mobility. Findings: During observations from 12/16/2024 to 12/20/2024, observed a sufficient amount of space for residents to move freely inside the rooms with an application for room variance. There was adequate room for the operation and use of wheelchairs, walkers, or canes. The room variance did not affect the care and services provided by nursing staff for the residents. During a review of the facility Room Waiver Request Letter for 41 resident rooms submitted by the Administrator, dated 12/16/2024, the letter indicated that these rooms did not meet the 80 sq ft per resident requirement per federal regulation. The room waiver request indicated the following: Room# Square Footage (sq ft) Bed Capacity Sq Ft per Resident 101 209 3 69.7 103 209 3 69.7 105 209 3 69.7 106 209 3 69.7 116 294 4 73.5 119 154 2 77 120 154 2 77…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-12-14 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' bedrooms meet the requirement of 80 square feet (sq. ft., a unit of measure) per resident in multiple resident bedrooms for 41 of 72 rooms (Rooms 101, 103, 105, 106, 116, 119, 120, 121, 122, 123, 125, 126, 128, 130, 131, 133, 135, 201, 202, 203, 204, 205, 208, 209, 210, 211, 214, 216, 217, 218, 219, 220, 221, 222, 224, 225, 228, 229, 230, 231, and 232). This deficient practice had the potential to result in inadequate space to provide safe nursing care, privacy for the residents, and limit the residents' ability to maneuver personal care devices. Findings: During a general observation tour of the facility, on 12/13/2023, at 10:31 a.m., observed residents in multiple resident bedrooms. The residents had adequate space to move about freely inside the rooms and nursing staff had enough space to safely provide care to residents, with space for the beds, side tables, dressers, and resident care equipment. During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$31,803 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $14,425 — penalty dated 2026-01-14
  • $17,378 — penalty dated 2025-01-31
  • Medicare payment denial — starting 2024-05-16 for 22 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 2 of 53.3-1.3 vs chain
The other 37 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Alameda Care CenterBurbank, CA 1 of 5California Healthcare And Rehabilitation CenterVan Nuys, CA 1 of 5Cerritos Vista Healthcare CenterBellflower, CA 1 of 5Colonial Care CenterLong Beach, CA 1 of 5Imperial Care CenterStudio City, CA 1 of 5Live Oak Rehab CenterSan Gabriel, CA 1 of 5Magnolia Gardens Convalescent HospitalGranada Hills, CA 1 of 5Northridge Care CenterReseda, CA 1 of 5Sherman Oaks Health & RehabSherman Oaks, CA 1 of 5Sherman Village HccNorth Hollywood, CA 1 of 5Studio City Rehabilitation CenterStudio City, CA 1 of 5West Hills Health And Rehabilitation CenterCanoga Park, CA 1 of 5Western Convalescent HospitalLos Angeles, CA 2 of 5Broadway Manor Care CenterGlendale, CA 2 of 5Chino Valley Health Care CentePomona, CA 2 of 5Covina Rehabilitation CenterCovina, CA 2 of 5Crenshaw Nursing HomeLos Angeles, CA 2 of 5Eastland Subacute And Rehabilitation CenterEl Monte, CA 2 of 5Highland Springs Care CenterBeaumont, CA 2 of 5Intercommunity Healthcare & Rehabilitation CenterNorwalk, CA 2 of 5Longwood Manor Conv.hospitalLos Angeles, CA 2 of 5Park Anaheim Healthcare CenterAnaheim, CA 2 of 5Santa Fe LodgeEl Monte, CA 2 of 5Whittier Pacific Care CenterWhittier, CA 3 of 5Green Acres Healthcare CenterRosemead, CA 3 of 5Imperial Crest Health Care CenterHawthorne, CA 3 of 5Laurel Convalescent HospitalFontana, CA 3 of 5Mayflower Care CenterEl Monte, CA 3 of 5Montrose Healthcare CenterMontrose, CA 3 of 5San Gabriel Conv CenterRosemead, CA 3 of 5Sunnyview Care CenterLos Angeles, CA 3 of 5View Park Convalescent CenterLos Angeles, CA 4 of 5Burlington Convalescent HospitalLos Angeles, CA 4 of 5Casa Bonita Convalescent HospitalSan Dimas, CA 4 of 5Meadows Ridge Care CenterColton, CA 5 of 5Alden Terrace Convalescent HospitalLos Angeles, CA 5 of 5Pico Rivera Healthcare CenterPico Rivera, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FRIEDMAN FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF18%since 06/30/2023
IRA D FRIEDMAN 1991 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF18%since 06/30/2023
LEHMANN FAMILY 1991 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF18%since 06/30/2023
THE KLAVAN FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST18%since 06/30/2023
THE TZIPPY FRIEDMAN NOTIS 1990 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF18%since 06/30/2023
AARON FRIEDMAN GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
DEVORAH DANZIGER GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
ELKA KAPLAN GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
ESTHER HOFF GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
IRA DAVID FRIEDMAN GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
LIBBY FRIEDMAN LEHMANN GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
MORDECHAI NOTIS GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
RACHEL NOTIS GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
RUCHEL FRIEDMAN KLAVAN GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
SARAH DUNNER GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
YEHOSHUA NOTIS GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
YISROEL NOTIS GROUP A BUSINESS ASSETS TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 06/30/2023
FRIEDMAN, IRAIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 06/30/2023
ALAVERDYAN, ERMINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/24/2025
IGNACIO, MARIA NINA JOYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/10/2025
KLAVAN, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/16/1986
TERZIAN, GAROIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2026
FRIEDMAN, AARONIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 05/22/2026
LEHMANN, LIBBYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/22/2026
NOTIS, SHMUELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/22/2026
KLAVAN, RACHELIndividualTRUSTEE OF THE SNFsince 06/30/2023
PERVAIZ, ZAIDIndividualTRUSTEE OF THE SNF; ADP OF THE SNFsince 01/01/2013
LONGWOOD MANAGEMENT LLCOrganizationADP OF THE SNFsince 01/01/2023

CMS files one row per role, so the 39 rows in the source record cover these 28 parties — each is shown once here with every role it holds. Nothing is omitted.

18 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$25.2M
Net patient revenuemost recent cost report
+3.1%
Operating marginrevenue minus expenses
$2.3M
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 19%Other / private 13%

This home reported $2.3M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$399per resident / day
operating cost
$12,129per month
≈ monthly operating cost
$412per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056129. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next