San Gabriel Conv Center
8035 E Hill Drive, Rosemead, CA 91770 · For profit - Limited Liability company · 151 certified beds · (626) 280-4820 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.0% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.6% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.4% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 6.5% | 0.4% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.2% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 5.6% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 5.2% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.2% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.7% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 4.6% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.8% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 23.0% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 17.8% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.63 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.65 | 1.57 | 1.80 | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
35.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 89 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 46.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 58 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 35.4%CMS range 25.9–46.4 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 7.4–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 25.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 77.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 4.4–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.27 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 151 beds and averages 118.2 residents a day — about 78% occupied, or roughly 33 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.84 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.63 hrs/resident/day on weekends vs 4.93 on weekdays — 6% thinner on weekends. RN hours go from 0.79 to 0.65 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
56 citations, most serious first. The 11 most serious are shown; the remaining 45 are one tap away and print in full.
- Actual harm · G2025-05-23 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide immediate, effective and uninterrupted basic life support (BLS - a set of emergency medical procedures designed to maintain life in individuals experiencing cardiac arrest, respiratory failure, or other life-threatening conditions) and cardiopulmonary resuscitation (CPR) on [DATE] for one of three closed record sampled residents (Resident 119), who was identified full code in the facility and found unresponsive and not breathing, in accordance with the facility ' s P&P, by failing to: 1. Implement Resident 119 ' s Physician Orders for Life Sustaining Treatment (POLST, a written medical order from a physician, nurse practitioner, or a physician assistant which specifies what a patient ' s lifesaving treatment wishes are) according to the resident ' s preferences for life sustaining treatment. 2. Ensure LVN 8, LVN 9 and RN 4 activated the facility ' s emergency response system (code blue) and implemented BLS sequence of events (airway, breathing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-18 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure two of three sampled residents (Resident 6 and 76) was free from unnecessary drugs as indicated in the facility's policy and procedure titled Medication Therapy. 1. For Resident 6 the facility failed to ensure: a. Journavx (a medication used for moderate to severe acute pain) was not administer ed for excessive periods of time from 3/29/2026 to 6/16/2026 while the pharmaceutical recommended to use for the drug for shortest duration, consistent with individual patient treatment goal. b. Journavx pharmaceutical recommendation indicated for moderate to severe acute pain, while Resident 6's was administered Journavx from 4/1/2026 to 6/15/2026 for pain level documented as zero (0) and administered for 148 times. c. Journavx not ordered by the physician to be given via G-tube (gastrostomy- a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards of practice and the facility's policy and procedure titled, Sanitation and Infection Control and Dating and Labeling for food service safety and maintain sanitary food handling practices by failing to discard an expired food item dated 3/28/2026 and wash hands after performing a different task before returning to put away clean dishes. This deficient practice had the potential for contamination of food, clean food-contact items and for residents to be at risk for food borne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). Findings: During an observation on 6/15/2026 at 8:42 AM in the kitchen, there was a bottle Kitchen Bouquet (a liquid food coloring and seasoning that gave pale foods a rich, roasted brown color and added a mild, savory vegetable flavor) that had expired on 3/28/2026. During a concurrent observation and interview on 6/15/2026 at 8:55 AM with the Dietary Supervisor (DS) in the kitchen, the DS stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policies and procedures (P&P) titled Infection Control, unknown date, of maintaining an infection control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of disease and infection by failing to ensure: 1. Restorative Nursing Assistant (RNA) 1 assisting three of 13 sampled residents (Resident 57, Resident 91, and Resident 97) with their meals performed hand hygiene after leaving each resident and before assisting the next resident. These deficient practices had the potential to expose multiple residents to cross-contamination (transfer of disease-causing organism from one surface or food to another) and/or the transmission of infectious organisms/pathogens. 2. Ensure that the facility's water heaters (Water Heater A, B, C, and D) were flushed to avoid water stagnation and to prevent mineral and growth of waterborne pathogens (microorganisms-bacteria,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff provided assistance with dining in a manner that promoted and maintained resident dignity in accordance the facility's policy and procedure titled Dignity for one of three sampled residents (Resident 97) when Restorative Nursing Assistant (RNA) 1 who was assisting Resident 97 with eating placed her right index finger over her mouth and said Shush to Resident 97, who refused to eat more and pushed her plate to the side because she was already full. This deficient practice had the potential to affect Resident 97's psychosocial well-being and right to be treated with dignity in a manner that promoted and enhanced quality of life during dining. Findings: During a review of Resident 97's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that included diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), adult failure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Bed-Hold notice for one of two sampled residents (Resident 82) was signed by the resident and/or representative's indicating acknowledgement of receipt of the Bed-Hold notice on 4/21/2026 and 5/1/2026, when Resident 82 was transferred to General Acute Care Hospital (GACH). This deficient practice had the potential to affect resident's rights who required hospitalizations by limiting their awareness of bed-hold and readmission rights to the facility after hospitalization. Findings: During a review of Resident 82's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included chronic respiratory failure with hypoxia (the lungs were permanently damaged and struggled to move enough oxygen from the air into the bloodstream), tracheostomy (a surgically created hole in the front of the neck that went directly into the windpipe [trachea]), and gastrostomy (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive resident specific care plan for two out of two sampled residents (Resident 76 and 82) by failing to: 1. Develop a care plan for Resident 82, who had a change of condition and hospitalized for hypotension low blood pressure) and tachycardia (rapid heart rate) on 5/1/2026. This deficient practice had the potential to result in confusion of resident's care and negatively affect the resident's physical and psychosocial wellbeing. 2. Initiate and implement a care plan addressing the use, monitoring, and potential adverse effects of lorazepam (medication used to reduce anxiety and control seizures) use for Resident 76. This failure had the potential to result in ineffective monitoring of medication's effectiveness and inconsistent implementation of interventions for Resident 76. Findings: 1. During a review of Resident 82's admission Record (AR), the AR indicated the resident was readmitted on [DATE] with chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to revise or update the care plan for one of one sampled resident (Resident 12) to address resident specific activities such as sensory stimulation, conversation, and music in accordance with the facility's policy and procedure titled Care Plans, Comprehensive Person-Centered. This deficient practice had the potential to result in Resident 12 not receiving appropriate interventions and treatment and/or services for ---and negatively affect the resident's psychosocial wellbeing. Findings: During a review of Resident 12's admission Record (AR), the AR indicated the resident was admitted to facility on 2/22/2026 with diagnoses that included chronic respiratory failure (a long-term condition where the lungs cannot adequately pull oxygen into the blood or remove carbon dioxide from the body) with hypoxia (lack of oxygen in the blood), persistent vegetative state (PVS, a neurological condition where a patient with severe brain damage appears awake but is completely unaware of themselves or their surroundings), and type 2 diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled resident (Resident 6) with gastrostomy tube (as known as G-tube, a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) was provided care and services to prevent skin irritation, breakdown, and infection as indicated in the resident's care plan and facility policy and procedure (P&P) titled Gastrostomy/Jejunostomy (a feeding tube placed directly into the small intestine) Site Care. This deficient practice had the potential to cause worsened skin breakdown on Resident 6's G-tube site and further lead to infection and complications. Findings: During a review of Resident 6's admission Record (AR), the AR indicated that Resident 6 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including chronic respiratory failure (a long-term condition where there's not enough oxygen in the body),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 82) who was at risk for developing pressure injury (a skin breakdown due to prolonged unrelieved pressure, shear and friction on skin) the low air loss mattress (LAL, a specialized medical bed with air-filled tubes connect to a pump to relieve pressure points) was not set according to the manufacturer's Operational Manual. The LAL mattress was set at 160 that corresponded with the resident's assessed weight, it was set for 400 pounds resident. This deficient practice had the potential to compromise pressure redistribution and therapeutic support necessary for the prevention and healing of pressure injuries. Findings: During a review of Resident 82's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included chronic respiratory failure with hypoxia (the lungs were permanently damaged and struggled to move…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide adequate supervision for one of three sample residents (Resident 76), who was considered a high fall risk, by failing to: 1. Immediately respond to the Pad alarm (a pad with sensors that will alarm on the chair or bed when a resident stands up unassisted to help prevent falls by alerting staff) when the alarm turns on to check Resident 76. 2. Ensure Resident 76 had frequent visual supervision as part of the Falling Star Program (a visual safety program used in long-term care facilities to prevent residents from falling). 3.Re-evaluate Resident 76's falls prevention interventions identified during the Interdisciplinary Team (IDT, group of healthcare professionals who collaborate to create a plan of care for residents) meeting on 2/11/2026. As a result Resident 76 had unwitnessed fall in the bathroom on 2/10/2026 and sustained a hematoma (localized collection of blood that pools outside of blood vessels, usually caused by trauma on the forehead, and a recurrent fall on 4/24/2026 when the Certified Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · D2026-06-18 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sample residents (Resident 8), who received hospice care (compassionate care for people who are near the end of life) and services was assessed and reassessed for the intensity of pain, characteristics, patterns, frequency, timing and duration and location of pain associated with the administration of Tramadol (a prescription pain medication to treat moderate to severe pain) in accordance with the resident's care plan and facility's policy and procedures (P&P) titled Pain Management. Resident 8 continued to receive Tramadol multiple times between May 2026 and June 2026 for a pain level of 0 - 4/10 on the numerical pain scale (a way to rate pain intensity, ranging from 0 - no pain to 10 - worst pain left) without pain assessment and reassessment documented in the clinical record. These deficient practices had the potential to result in unnecessary use of pain medication or uncontrolled pain experience that could lead to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-18 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
During an observation, interview, and record review, the facility failed to evaluate why the alternative interventions were ineffective prior to installing four bedrails for one of three sample residents (Resident 10). In addition, Resident 10 was not monitored for the use of side rails as indicated in the facility's policies and procedure (P&P) titled, 'Bed Safety and Bed Rails (adjustable metal or rigid plastic bars that attach to the head and foot of the bed), dated March 2023. These failures had the potential for Resident 10 to be at risk for entrapment (when a resident can get caught by the head, neck, chest, or other body part in the right spaces around the bedrail) and physical injuries such as bruising or fractures (broken bone), which may result in hospitalization or death. Findings: During a review of Resident 10's admission Record (AR), the AR indicated that the facility admitted Resident 10 on 3/30/2026 with diagnoses that included acute and chronic respiratory failure (resident's lungs cannot carry enough fresh oxygen to the rest of the body) with hypoxia (the body does…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Pharmacist Consultant (PC) 1 identified and reported the medication irregularities to the attending physician and the facility's medical director and director of nursing during the medication regimen review for one of three sampled residents by failing to: 1. Administered Journavx (Suzetrigine a pain medication) tablet via G tube (a tube surgically inserted into the stomach for delivery of fluids and medications) without crushing from 3/29/2026 to 6/16/2026. A pharmaceutical recommendation indicated not to crush Journavx tablet. 2. Continuously administer Journavx tablet from 6/1/2026 to 6/15/2026 after effective administration of Acetaminophen ( a pain medication) was documented. This deficient practice increased the risk for Resident 6 to experienced adverse effects (unwanted or dangerous medication-related side effects) related to pain medication, such as muscle spasms (painful contractions and tightening of the muscles),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-18 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to notify Physician 1 (On-Call Attending Physician) that one of three sample residents (Resident 90) the laboratory test result of positive urine culture (presence of bacteria in the urine) and sensitivity (laboratory test to determine the most effective medication to treat an infection) on 6/13/2026 at 10:27 PM. This failure resulted in Resident 90 receiving delayed treatment for infection and received first IV (intravenous, a method to deliver fluids or medication directly into the vein) antibiotic (medication used to treat infection) medication for her urinary tract infection (UTI, an infection in the bladder/urinary tract) on 6/15/2026 at 9:20 AM. This failure had the potential to result in worsening UTI, permanent kidney damage, hospitalization, and death. Findings: During a review of Resident 90's admission Record (AR), the AR indicated that the facility admitted Resident 90 on 5/18/2025 with diagnoses that included chronic kidney disease (damaged kidneys cannot filter out waste or excess fluids), acquired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an informed consent for the use of lorazepam (medication used to reduce anxiety and control seizures) was signed by a physician for one of one sampled resident (Resident 76). This failure had the potential to result in no validation that Resident 76's representative received information on the purpose, risks/benefits, and potential side effects of the lorazepam.Findings: During a review of Resident 76's admission Record, the admission Record indicated, the facility admitted Resident 76 on 4/1/2025 with diagnoses including dementia (a progressive state of decline in mental abilities) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). During a review of Resident 76's History and Physical (H&P), dated 3/9/2026, the H&P indicated Resident 76 does not have the capacity to understand and make decisions. During a review of Resident 76's Minimum Data Set (MDS - a resident assessment tool), dated 3/26/2026, the MDS indicated Resident 76 had severe cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow transfer/discharge procedure in accordance with the facility's policy and procedure (P&P) titled, Transfer or Discharge Notices, for one of four sampled residents (Resident 1) when Resident 1's Responsible Party (RP - an individual, often a family member who acts on the Resident's behalf) 1 was not notified of Resident 1's transfer to the hospital in writing. This failure had the potential to result in loss of continuity of care, confusion over bed hold (a resident's right to keep a bed vacant and available for seven days after their transfer to the hospital in anticipation of their return to the facility), and being unaware of plan of care.Findings: During a review of Resident 1's admission Record, (AR), the AR indicated the facility admitted Resident 1 on 5/5/2026 with diagnoses that include dementia (a progressive state of decline in mental abilities), atherosclerotic heart disease (a condition where the arteries supplying blood to the heart muscle become narrowed or blocked by a buildup of fatty plaque), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a scheduled toileting care plan and incontinence (the loss of bladder control) care plan was developed for one of four sampled residents (Resident 1) in accordance with the facility's policy and procedure titled, Care Plans, Comprehensive Person-Centered.This failure had the potential to leave Resident 1's toileting and incontinence needs unaddressed, increasing Resident 1's risk of skin breakdown and urinary tract infections.Findings:During a review of Resident 1's admission Record (AR), dated 6/4/2026, the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including but not limited to spinal stenosis (the narrowing of the spaces within the spine), chronic kidney disease (a long-term condition where the kidneys lose their ability to filter blood properly), and dementia (a progressive state of decline in mental abilities).During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide skin barrier cream (a topical medical cream intended to maintain the skin's physical barrier, seal in moisture, and protect fragile skin from external irritants, friction, and bodily fluids) per physician's order for one of four sampled residents (Resident 2) in accordance with the facility's policy and procedure titled, Prevention of Pressure Injuries.This failure had the potential to delay the healing and worsen Resident 2's moisture-associated skin damage (MASD - skin damage resulting from long-term exposure of the skin to moisture).Findings:During a review of Resident 2's admission Record (AR) dated 6/4/2026, the AR indicated Resident 2 was originally admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic respiratory failure (a long-term condition where the lungs cannot get enough oxygen into the blood), ventilator dependence (a state in which a person requires a mechanical machine to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a scheduled toileting program was implemented for one of four sampled residents (Resident 1) in accordance with the facility's policy and procedure titled, Urinary Incontinence.This failure had the potential to worsen Resident 1's bladder incontinence (the loss of bladder control), increasing Resident 1's risk of skin breakdown and urinary tract infections. Findings:During a review of Resident 1's admission Record (AR) dated 6/4/2026, the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including but not limited to spinal stenosis (the narrowing of the spaces within the spine), chronic kidney disease (a long-term condition where the kidneys lose their ability to filter blood properly), and dementia (a progressive state of decline in mental abilities).During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 6/1/2026, the MDS indicated Resident 1's mental and cognitive functions are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program in accordance with the facility's policy and procedure (P&P) titled, Infection Control, for one of four sampled residents (Resident 2) when Certified Nurse Assistant (CNA) 1 did not perform hand hygiene after handling Resident 2's soiled brief (a disposable, highly absorbant undergarment designed to manage bladder and bowel incontinence) during activities of daily living (ADLs- routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for themselves).This failure had the potential to increase risk for infections due to cross contamination (unintentional transfer of bacteria/germs or other contaminants from one surface to another) and Resident 2 to develop infection.Findings:During a review of Resident 2's admission Record (AR), dated 6/4/2026, the AR indicated Resident 2 was originally admitted to the facility on [DATE], and readmitted on [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-23 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure two of five sampled residents' (Resident 81 and 99) Physician Orders for Life Sustaining Treatment (POLST forms that tell medical staff what to do if you have a medical emergency and are unable to speak for yourself) and Advance Directive (living will, legal document in which a person specifies what actions should be taken for their health if they are no longer able to make decisions for themselves because of illness or incapacity) Acknowledgment Form correctly indicated Resident 81 ' s and 99 ' s Advance Directive. This deficient practice had the potential to result in misinformation of medical care and treatment and not honoring resident ' s wishes in cases where the resident and/or responsible party was unable to participate in making healthcare decisions. Findings: 1. During a review of Resident 81 ' s admission Record (AR), the AR indicated a readmission to the facility on 3/31/2025 with diagnoses that included chronic systolic heart failure (when the heart muscle doesn't pump blood as well as it should), type…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-23 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect three of three sampled residents' (Residents 29, 5, and 112) privacy to ensure the unauthorized personnels did not have the access to view and obtain the baby monitors for Residents 29, 5, and 112. The deficient practices had potential to violate the residents' right for privacy. Findings: 1. During a review of Resident 29's admission Record (AR), the AR indicated the facility originally admitted Resident 29 on 11/22/2018 and readmitted her on 9/10/2022 with diagnoses that included dementia (a group of thinking and social symptoms that interferes with daily functioning) and hyperlipidemia (a condition in which there are high levels of fat particles in the blood). During a review of Resident 29's Minimum Data Set (MDS, a resident assessment tool), dated 3/4/2025, the MDS indicated Resident 29 had intact memory and cognition (ability to think and reason). The MDS indicated Resident 29 required setup or clean-up assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility to failed to promote resident safety in administering oxygen for three (3) of 3 sampled residents (Resident 71, 119 who were receiving oxygen therapy, in accordance with the facility ' s policy and procedure by failing to: 1. Ensure the oxygen tubing (flexible plastic tubing used to deliver oxygen through nostrils and the tubing is fitted over the patient ' s ears) was labeled with date opened and not touching the floor for Resident 71 2a. Ensure physician order for oxygen administration was followed for Resident 119 to titrate up to 4L per minute for oxygen saturation less than 90% every shift 2b. Ensure that PM shift licensed nurses (LVN 8 and 9), and Registered Nurse (RN) 4 assessed and monitored Resident 119 for signs and symptoms of acute respiratory failure, abnormal vital signs and document in the resident ' s records, when Resident 119 was observed with low and fluctuating BP and oxygen saturations on 3/17/25, to provide immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-23 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure five of five outdoor refuse containers (a waste container that a person controls that includes dumpsters, trash cans, garbage pails, and plastic trash bags) were closed with a tight-fitting lid and kept covered. This deficient practice had the potential to attract insects and harborage of pests in the refuse area that can cause a wide spread of diseases and affect the residents, staff, and visitors. Findings: During a concurrent observation and interview on 5/19/2025 at 9 AM, in the back driveway of the facility ' s parking lot, with Housekeeping (HK) 1, a total of seven (7) outdoor refuse containers were observed. HK 1 stated, the facility was sharing refuse containers with the facility next door, in which there were five (5) containers that belonged to the facility. HK 1 stated, HK 1 did not know which refuse containers belonged to the facility. During the same concurrent observation and interview, six outdoor refuse containers were observed overfilled with bags of trash. One of the six refuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician for one of three sampled residents (Resident 371), who had developed edema (swelling caused by a collection of fluid in the spaces that surround the body's tissues) on the left elbow, in accordance with the facility ' s Policy and Procedure (P&P) for Change in Condition. This deficient practice had the potential to result in delayed care and treatment and could lead to tissue damage for Resident 371. Findings: During a review of Resident 371 ' s admission Record (AR), the AR indicated that Resident 371 was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including chronic respiratory failure (a long-term condition in which the breathing system is unable to adequately exchange oxygen and carbon dioxide in the body) with hypoxia (low levels of oxygen in your body tissues), contracture (a stiffening/shortening at any joint, that reduces the joint's range of motion) of right elbow and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Identify and define specific problematic behaviors related to the use of quetiapine (a medication used to treat mental illness) in one of five residents sampled for unnecessary medications (Resident 16.) 2. Perform a gradual dosage reduction (GDR - a periodic attempt to lower the dosage of a medication or discontinue a medication to control a resident ' s symptoms with lower doses or fewer medications) related to the use of quetiapine in one of five residents sampled for unnecessary medications (Resident 16.) The deficient practices of failing to identify and define specific problematic behaviors and perform a GDR related to the use of psychotropic medications (medications that affect brain activities associated with mental processes and behavior) increased the risk that Resident 16 could have experienced adverse effects (unwanted or dangerous medication-related side effects) related to psychotropic medication therapy, such as drowsiness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Resident 86 was assessed using the standardized Quarterly Review assessment tool (Minimum Data Set [MDS], a resident assessment tool) no less than once every 3 months between comprehensive assessments and transmitted to Center of Medicare and Medicaid Services (CMS) in accordance with current federal and state submission timeframes for one of two sampled residents (Resident 86). This deficient practice failed to provide CMS specific resident information for quality care measure and tracking purposes. Findings: During a review of Resident 86 ' s admission Record (AR), the AR indicated a readmission to the facility on 4/29/2024 with diagnoses that included anxiety (a group of mental health conditions that cause fear, dread and other symptoms) , hypothyroidism (a condition in which the thyroid gland doesn't produce enough thyroid hormone). During a review of Resident 86 ' s History and Physical [H&P] dated 5/10/2025, the H&P indicated the resident did not have the capacity to understand and make decisions. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for two of four sampled residents (Resident 67 and 9) by failing to: 1. Ensure Resident 67's primary language was indicated in the care plan. 2. Ensure Resident 9' s hard of hearing (HOH) and hearing aids (HA, a device worn in or behind the ear designed to amplify sound for individuals who have difficulty hearing) use were indicated in the care plan. These deficient practices had the potential to result in a delay of nursing care and medical interventions for Resident 67 due to language barrier and the potential for Resident 9's specific needs to not be met, and for facility staff to not monitor and evaluate the effectiveness for resident-centered care. Findings: 1. During a review of Resident 67's admission Record (AR), the AR indicated the facility originally admitted Resident 67 on 11/10/2021 and readmitted him on 11/27/2024 with diagnoses that included dementia (a group of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of seven sampled residents (Resident 3), received restorative nursing treatment (nursing interventions that help people maintain or regain their ability to perform daily activities after an illness, injury, or surgery) that included application of left ankle-foot orthosis [AFO - a device worn on the foot and ankle to support and control movement, often used to help with walking, improve stability, or correct foot drop (a condition where it's difficult to lift the front part of the foot and toes, often causing them to drag during walking)] from 5/16/2025 to 5/22/2025 (total of 7 days) and application of left resting hand splint from 5/20/2025 to 5/22/2025 (total of 3 days) as ordered by Resident 3 ' s physician on 3/5/2025. This failure had the potential to result in Resident 3 further decline in range of motion (ROM, movement of the joints) and foot drop. Findings: During a review of Resident 3's admission Record (AR), the AR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment free of hazard for one of four sampled residents (Resident 107), who was at risk for fall due to dementia [the loss of cognitive functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily life and activities] and had a history of recent fall on 3/14/2025, by failing to: 1. Ensure that CNA 1 placed a call light within Resident 107 ' s reach as indicated in the resident ' s care plan, when CNA 1 took Resident 107 back to the resident ' s room and left the resident alone in the wheelchair. 2. Ensure LVN 3 and LVN 4 placed a floor mat in accordance with Resident 107's physician's orders dated 3/11/2025 after the room was deep cleaned prior to the resident returned to bed. This failure had the potential to result in serious physical injury and compromise both the resident ' s safety and quality of care. Findings: During a reviewed of Resident 107's admission Record (AR),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary care and services to one of three residents (Resident 76) with an indwelling catheter (a device that drains urine [pee] from urinary bladder into a collection bag outside of body) by failing to: 1. Follow the facility ' s Policy and Procedure (P&P) titled Fluid Intake& Output (I&O) to evaluate Resident 76 for the need of continue monitoring and documenting the resident ' s I&O at the completion of the 30-day period. 2. Monitor and document findings of Resident 76 ' s bladder distention (swelling or enlargement of the bladder due to an inability to empty it completely or a buildup of urine) as indicated in Resident 76 ' s physician ' s orders and care plan. The deficient practices had the potential to increase risk for recurring Urinary Tract Infection (UTI- an infection in the bladder/urinary tract) that could lead to a decline in the resident ' s well-being. Findings: During a review of Resident 76 ' s admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide medically-related social service for one of three sampled residents (Resident 9), who was hard of hearing (HOH) and not satisfied with the hearing aids (HA, a device worn in or behind the ear designed to amplify sound for individuals who have difficulty hearing), by failing to follow up and make an appointment with the audiologist (a physician specialized in hearing loss). This deficient practice resulted in Resident 9 not utilizing the facility provided HA and leaving Resident 9 to remain hearing impaired and negatively impacting Resident 9 ' s quality of life and well-being. Findings: During a review of Resident 9 ' s admission Record (AR), the AR indicated that Resident 9 was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including end stage renal disease (ESRD-irreversible kidney failure), legal blindness (a status of severe vision loss, acquired absence of right leg below knee, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to respond to the consultant pharmacist ' s (a medical professional responsible for a monthly review of all residents ' medication regimens) request for a gradual dosage reduction (GDR - a periodic attempt to lower the dosage of a medication or discontinue a medication to control a resident ' s symptoms with lower doses or fewer medications) related to the use of quetiapine (a medication used to treat mental illness) in one of five residents sampled for unnecessary medications (Resident 16.) The deficient practices of failing to respond to the consultant pharmacist ' s recommendation to perform a GDR related to the use of psychotropic medications (medications that affect brain activities associated with mental processes and behavior) increased the risk that Resident 16 could have experienced adverse effects (unwanted or dangerous medication-related side effects) related to psychotropic medication therapy, such as drowsiness, dizziness, constipation, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-23 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of nine sampled residents' (Resident 52) food preference was honored. This deficient practice had the potential for Resident 52 ' s to refuse meals and negatively affect Resident 52 ' s nutritional status. Findings: During a review of Resident 52's admission Record (AR), the AR indicated the facility admitted Resident 52 on 3/26/2025 and readmitted on [DATE] with diagnoses that included hypertension (high blood pressure), anemia (a condition that develops when the blood produces a lower-than-normal amount of healthy red blood cells), osteoarthritis (a common joint disease that causes pain, stiffness, and loss of mobility), dementia [the loss of cognitive functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily life and activities], and muscle weakness. During a review of Resident 52 ' s Minimal Data Set (MDS-resident assessment tool), dated 4/29/2025, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure to maintain a complete and accurate documentation of all services provided to the resident, progress toward the care plan goals, or any changes in the resident ' s medical, physical, functional or psychological condition, in accordance with the facility ' s policy and procedures (P&P) titled Change of Condition and Charting and Documentation. This deficient practice resulted in an inaccurate depiction of Resident 119 ' s care and health status and had placed Resident 119 at risk for having serious health complications. Cross referenced to F678, F695. Findings: During a review of Resident 119 ' s admission Record (AR), the AR indicated Resident 119 was readmitted to the facility on [DATE] with diagnoses that included pneumonia (infection that inflames air sacs in one or both lungs, which may fill with fluid), acute respiratory failure with hypoxia, and chronic obstructive pulmonary disease (COPD, lung disease causing restricted airflow and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the enteral tube feeding (a feeding tube is a medical device used to provide nutrition to people who cannot obtain nutrition by mouth) formula bag was labeled with the date and time for one of five sampled residents (Resident 80) in accordance to the facility's Policy and Procedure for Enteral Feeding Monitoring. This deficient practice had the potential to place Resident 80 at risk for infection. Findings: During a review of Resident 80's admission Record (AR), the AR indicated the facility originally admitted Resident 80 on [DATE] and readmitted her on [DATE] with diagnoses that included dementia (a group of thinking and social symptoms that interferes with daily functioning) and gastrostomy (creation of an artificial external opening into the stomach for nutritional support). During a review of Resident 80's Minimum Data Set (MDS, a resident assessment tool), dated [DATE], indicated Resident 80 had severely impaired memory and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three Certified Nurse Assistant (CNA 1) demonstrate necessary competency skills necessary to care for residents assigned to CNA 1 as indicated in the residents plan of care. CNA 1 was assigned to work double shifts when the facility was aware that CNA1 ' s job performance demonstrated incompetency and received written warnings due to sleeping during work hours, taking long breaks than scheduled, leaves work without telling anyone in the facility and did not changed residents who found soiled or reposition in bed. This deficient practice had resulted in the residents not to received quality of care necessary to achieve their highest potential and result in a decline in the residents well-being. Cross reference F689 Findings: During a review of CNA1 ' s Employee File on 3/12/25 at 11:15 am with the Director of Staff Development (DSD), indicated CNA 1 ' s date of hire was 12/23/25. A Performance Correction Notice dated 3/3/25 indicated CNA1 was reported by a Registered Nurse (RN) Supervisor on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Resident 1 and 3) were free from accident hazards as possible by failing to provide monitoring, supervision, identifying hazards and assistance for two of three sampled residents (Resident 1 and 3) who were at risk for fall in accordance with the facility's policy and procedure. In addition for Resident 3 the facility failed to ensure the bed alarm (an alarm that turns on to alert the staff when the resident attempts to get off the bed) was in functioning condition. This deficient practice resulted in Resident 3's fall that caused facial contusion (bruise on your face that caused by fall or being hit on the face resulting in small blood vessels leak blood under the skin) and skin tear on the upper lip and for Resident 1 to have repeat falls that could result in injury and pain. Findings: 1. During a reviewed of Resident 1 ' s admission Record, indicated Resident 1 was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-24 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to promote the resident's right to receive services in the facility with reasonable accommodation of resident needs and preferences for three of three residents (Resident 88, 7 and 98) by failing to: 1. Accommodate Resident 88's needs by not providing a communication board (a sheet of symbols, pictures or photos that residents will learn to point to, to communicate with those around them) for the resident to effectively communcate her needs. 2. For Resident 98, who spoke and preferred to communicate in his native foreign language was not provided a communication board to be used to communicate with the facility staffs. This failure resulted in violation of the residents rights to communciate their needs, and cause confusion and miscommunication such as Resident 88 not receiving oral care. The deficient practice can also result in a decline in psychosocial being. 3 Ensure Resident 7's call light (a device used by residents to signal his or her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents' medical records were updated to indicate documentation that advance directives (AD-written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were discussed and the written information were provided to the residents and/or responsible parties for four of the five sampled residents (Resident 7, 113, 107, and 39). These deficient practices violated the residents' and/or the representatives' right to be fully informed of the option to formulate their advance directives (AD) and had the potential to cause conflict with the residents' wishes regarding health care. 2. the facility failed to ensure that AD and Physician Orders for Life-Sustaining Treatment (POLST-a form that gives seriously-ill patients more control over their end-of-life care) were current and part of Resident 39's clinical records. This deficient practice had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-24 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the comprehensive Minimum Data Sets (MDS - a comprehensive standardized assessment and screening tool) were completed within the required time frame for four of four sampled residents (Resident 70, 54, 4, and 100). This deficient practice had the potential to negatively affect the provision of necessary care and services for Resident 70, 54, 4, and 100. Findings: 1. During a review of Resident 70's admission Record indicated the facility admitted Resident 70 with diagnoses that included dementia (a general term to describe a group of symptoms related to loss of memory and judgment) and hyperlipidemia (an elevated level of lipids [fat particles] in the blood). During a concurrent interview and record review on 5/23/24 at 10:20 AM, with the MDS Nurse (MDSN), Resident 70's MDS-Nursing Home Comprehensive Item set, dated 4/2/24, and the Final Validation Report (a log that the facility submitted to the MDS data base each day), dated 5/16/24, were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the quarterly Minimum Data Sets (MDS - a comprehensive standardized assessment and screening tool) were completed and submitted to the CMS (Center for Medicare and Medicaid) data base within the required time frame for four out of four sampled residents (Resident 70, 54, 4, and 100). This deficient practice had the potential for the residents not to receive or receive delayed necessary care and treatment, which could comprise residents' quality of care and safety, especially for the residents with major condition change that could result in a decline in Residents 70, 54, 4, and 100 wellbeing. Findings: 1.During a review of Resident 70's admission Record indicated the facility admitted Resident 70 with diagnoses that included dementia (a general term to describe a group of symptoms related to progressive loss of memory and judgment) and hyperlipidemia (an elevated level of lipids [fat particles] in the blood). During a concurrent interview and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist four of five sampled residents (Residents 19, 87, 98 and 17) who were unable to carry out activities of daily living (ADL) to maintain good grooming, and personal and oral hygiene by failing to 1. Assist Resident 19 and Resident 87 to trim the residents' fingernails during shower. These deficient practices had the potential to result in a negative impact on Resident 17 and Resident 87's quality of life and self-esteem. 2. Assist Resident 98 with oral care. This failure resulted in Resident 98's inconsistent oral care since 3/7/24 and which had a potential to result in dental carries, teeth and gum infections, lung infection, that could lead to hospitalization for higher level of care. Findings, 1. A review of the admission record indicated Resident 19 was originally admitted to the facility on [DATE] and readmitted on [DATE] with contracture (a condition of shortening and hardening of muscles, tendons, and other tissue) of right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow proper sanitation, preparation, and food handling practices, to prevent the outbreak of foodborne illness (an illness caused by contaminated food) in accordance with the facility's policy and procedure and professional standards for food service and safety by failing to: Replace a can opener that had rust (a reddish or yellowish-brown coating of iron oxide that is formed on iron or steel by oxidation (a process that occurs when atoms or groups of atoms lose electrons) especially in the presence of moisture), and chrome plating (a technique of electroplating a thin layer of chromium onto a metal object) that was peeling off from the kitchen device. Ensure the chlorine level in the water used in the dishwasher had a chlorine level between 50 - 100 PPM (unit of measurement-parts per million) in accordance with the facilities policy and procedure titled Dish Washing Procedures - Dish Machine. The dietary staff did not compare the color of the test strip to the color chart (a chart used as a reference to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility failed to meet professional standards of quality (care and services are provided according to accepted standards of clinical practice) for one of one sample residents (Resident 27) by failure to apply gentle pressure to the lacrimal duct (a small tube that drains tear from the eyes) to prevent systemic absorption of the medication (medications are absorbed into the whole of an organism, rather than applied to one area.) of Carboxymethylcellulose sodium (medication is used to relieve dry, irritated eyes) ophthalmic (eye). This deficient practice had the potential for the resident to have an adverse reaction (an undesired harmful effect resulting from a medication). Findings, A review of Resident 27's admission Record indicated Resident 27 was admitted to the facility on [DATE], with diagnoses that included Alzheimer's disease (a progressive brain disorder that disables a person from performing everyday activities) and hyperlipidemia (a condition in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the facility ' s nurses were competent in ensuring their residents' low air loss mattress (LALM, a mattress that designed to distribute the body weight over a broad surface area and help prevent skin breakdown) were maintained with the correct setting based on residents weight. This failure had a potential to result in the resident's to develop pressure ulcer or worsened pressure ulcer (a skin injury due to prolonged unrelieved pressure or being in one position for a long time). Findings: A review of Resident 35's admission Record indicated Resident 35 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis that included type 2 diabetes mellitus (a disease that occurs when the body ' s blood sugar is too high) with hyperglycemia (high blood sugar), dementia (a loss of brain function that occurs with certain diseases that affects one or more brain functions such as memory, thinking, language,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe provision of pharmaceutical services when one (1) of seven (7) medication cart was left unlocked before entering a resident's room to administer medications. This deficient practice had the potential for non-authorized staff or residents to access the medication cart, which can result to diversion or if the medications were ingested, may cause serious injury/harm. Findings: During a medication pass observation on 5/23/24 at 10:01 AM, the Licensed Vocational Nurse 2 (LVN) did not lock the medication cart before going to Room A to administer medications. Two (2) staff were observed standing across the room in the hallway, where the opened medication cart was located. One resident was observed walking and passing by in front of the unlocked medication cart. During an interview on 5/23/24 at 10:03 AM, LVN 2 stated she forgot to lock the medication cart before entering Room ' s room and stated the cart always had to be locked because the residents might access and take medications in the cart. LVN 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's policy and procedure for infection control and facility's protocol titled Enteral Feedings ( also known as Gastrostomy tube [GI] feeding, a tubing inserted into the stomach used to deliver fluids, liquid nutrition and medications into the stomach or small intestine) to one of three sampled residents (Resident 6), who was found with GT feeding on the floor on 5/22/24. This failure had a potential to result in a risk of contracting infections, which could lead to a decline in the resident's health. Findings: A review of Resident 6's admission Record indicated Resident 6 was admitted to the facility on [DATE] with diagnosis that included hypertensive heart disease (heart problems that occur because of high blood pressure that is present over a long time) with heart failure (a condition that develops when the heart doesn't pump enough blood for the body's needs), gastrostomy (a surgical procedure used to insert a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide and maintain a functioning call light for one of 21 sampled residents (Resident 103) This deficient practice had the potential to result in a delay in meeting the resident ' s needs for assistance and had the potential to lead to accidental falls/accidents. Findings: During an initiated tour on 5/21/24 at 10:35 AM, call lights were randomly checked in Unit Station 1. Resident 103 was residing in Station 1 and her call light in the bathroom was not functioning properly, the metal switch was rusted and loose and could not be activated with the pulling cord. A review of Resident 103 ' s admission Record indicated the resident was originally admitted to the facility on [DATE] and re-admitted to the facility on [DATE], with diagnoses that included type 2 diabetes mellitus (a medication condition characterized by the body ' s inability to regulate blood sugar level) and history of fall. A review of Resident 103 ' s Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure on Resident lifting/Assisting Transfer Policy, regarding resident lifting for dependent residents (Resident 1). Certified Nurse Assistant (CNA) 1 and CNA 2 did not use the mechanical lift transfer to Resident 1, who was totally dependent with transfers, held Resident 1 ' s arm pits to stand up from the wheelchair. This deficient practice had result in Resident 1 ' s left shoulder fracture and hospitalization. Findings: A review of the admission Record indicated Resident 1 was originally admitted on [DATE], with diagnoses that included but not limited to sclerosis (an abnormal hardening of a tissue or body part (as arteries or muscles) that occurred in several serious diseases), hemiplegia (paralysis that affected only one side of body) on left and right side, osteoporosis, left hand contracture (a permanent tightening of the muscles, tendons, skin, and nearby tissues that caused the joints to shorten and become very…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed toensure one of three sampled residents (Resident 1) was free from injury after sustaining a fall in the facility. 1. Certified nurse assistant (CNA)1 failed toreport to licensed nurses that Resident 1 was found on the floor in Resident 1 ' s room, by the foot of the bed on 3/24/24. 2. Registered Nurse 1 failed to immediately conduct an assessment onResident 1 after Resident 1 was found on the floor on 3/24/24. 3. CNA 1 failed to ensure Resident 1 was safely transferredto the bed after sustaining a fall. CNA1 transferred Resident 1 back to bed, alone, without licensed nurses assessing Resident 1 for any other injuries. 4. RN1 failed tonotify the physician and implement the facility ' s fall protocols immediately after Resident 1 ' s unwitnessed fall on 3/24/24. These deficient practices had resulted in the delay of care and services to Resident 1 who experienced pain in the left leg and sustained aleft hip fracture that required a surgical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow proper sanitation and safe food handling, in accordance with the facility's policy and procedures on Sanitation and Infection Control, by failing to ensure: 1. Main [NAME] 1 changed gloves while plating lunch, picked up paper from the floor, and proceeded to touch the parsley garnish with same plastic gloves. 2. Kitchen Assistant 1 and Kitchen Assistant 2 were observed not wearing hair net properly, exposing hair during breakfast preparation. These deficient practices had the potential to put residents at risk for foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). Findings: On 2/06/2024 at 12:15 PM, during an observation of lunch preparation, [NAME] 1 was observed wearing plastic gloves, grabbing paper lunch slip, dropping paper lunch slip on the floor and picking it up, then grabbed parsley garnish wearing the same gloves and place garnish over a resident plated rice. On 2/06/2024 at 12:18 PM, during a subsequent interview with the DS, the DS stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the facility ' s policy and procedure titled General Policies for IV (IV- is used to give medications and fluids directly to the vein) therapy, was implemented to infection control practices (a set of practices that prevent or stop the spread of infections and or diseases in the healthcare setting) to prevent infection for one of two sampled residents (Resident 2). This deficient practice placed the residents at risk for potential infection or cross contamination of infections (the physical movement or transfer of harmful bacteria from one person, object, or place to another. Findings: A review of an admission Records indicated resident 2 was admitted to the facility on [DATE] with diagnoses including cellulitis (bacterial skin infection) of left lower limb (leg) and Gastro-esophageal reflux disease (GERD-stomach acid flows into the food pipe and irritates the lining). A review of the Minimum Data Set (MDS, a standardized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-05-23 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident room measured at least 80 square feet (sq ft- a unit of measurement) per resident for 27 of 50 sampled resident rooms (Rooms 101, 102, 103, 104, 105, 106, 107, 108, 109,110, 201, 203, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, 214, 215, 216, 218, and 220). This deficient practice had the potential to impact the ability to provide safe nursing care and privacy to the residents. Findings: During an interview and record review on 5/23/25 at 1:13 PM with the Administrator (ADM), the Client Accommodations Analysis (CAA- a form used to identify the room sizes and number of beds in the room) form, dated 5/19/25 was reviewed. The form indicated the following 27 residents ' rooms did not measure 80 sq ft per resident: Rooms 101, 103, 104, 106 to 110, 201, 203 to 216, 218, and 220 were occupied by three residents in each room with a total room square footage of 217, providing each resident with a 72.33 sq ft care area. room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-05-24 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident's bedroom measured at least 80 square feet (sq. ft.-a unit of measurement) per resident in multiple resident bedrooms for 27 out of 50 rooms. Rooms 101, 102, 103, 104, 105, 106, 107, 108, 109, 110, 201, 203, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, 214, 215, 216, 218, and 220 that measured less than 80 sq. ft. per resident. This deficient practice had the potential to impact the ability to provide safe nursing care and privacy to the residents. Findings: During a concurrent interview and record review on 5/23/2024 at 1:30 PM, with the Administrator (ADM), the Client Accommodations Analysis (CAA- a form used to identify the room sizes and number of beds in the room), dated 5/21/24, indicated there were 27 resident ' s bedrooms in the facility that measured less than 80 sq. ft. per resident care area. The CAA indicated 27 resident ' s bedrooms did not measure 80 sq. ft. per resident as listed below: Rooms 101 to 110,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.2 | +0.8 vs chain |
| Health inspection | 3 of 5 | 2.1 | +0.9 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 2 of 5 | 3.3 | -1.3 vs chain |
The other 37 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JRB INVESTMENTS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/30/2023 |
| AARON FRIEDMAN GROUP A BUSINESS ASSETS TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 20% | since 06/30/2023 |
| IRA DAVID FRIEDMAN GROUP A BUSINESS ASSETS TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 20% | since 06/30/2023 |
| FRIEDMAN, AARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; TRUSTEE OF THE SNF; ADP OF THE SNF | 33% | since 05/11/2026 |
| DEVORAH DANZIGER GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| ELKA KAPLAN GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| ESTHER HOFF GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| MORDECHAI NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| RACHEL NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| SARAH DUNNER GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| YEHOSHUA NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| YISROEL NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| FRIEDMAN, IRA | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; TRUSTEE OF THE SNF | — | since 06/30/2023 |
| KLAVAN, JOSHUA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/30/2023 |
| NICOLAS, BRENDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/22/2021 |
| WEN, SHUYAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/22/2025 |
| YEH, TOM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/25/2003 |
| KLAVAN, RACHEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/27/2026 |
| LEHMANN, LIBBY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/27/2026 |
| NOTIS, SHMUEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/27/2026 |
| PERVAIZ, ZAID | Individual | TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 01/01/2013 |
| FRIEDMAN FAMILY TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| IRA D FRIEDMAN 1991 TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| JRB ENTERPRISES, A CALIFORNIA LIMITED PARTNERSHIP | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| LEHMANN FAMILY 1991 TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| LIBBY FRIEDMAN LEHMANN GROUP A BUSINESS ASSETS TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| LONGWOOD MANAGEMENT LLC | Organization | ADP OF THE SNF | — | since 01/01/2023 |
| RUCHEL FRIEDMAN KLAVAN GROUP A BUSINESS ASSETS TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| THE KLAVAN FAMILY TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| THE TZIPPY FRIEDMAN NOTIS 1990 TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
CMS files one row per role, so the 42 rows in the source record cover these 30 parties — each is shown once here with every role it holds. Nothing is omitted.
20 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.9M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055181. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.