View Park Convalescent Center
3737 Don Felipe Drive, Los Angeles, CA 90008 · For profit - Corporation · 99 certified beds · (323) 295-7737 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $28,106 in federal fines (most recent 2024-11-12)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.3% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.0% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 1.6% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 1.1% | 0.4% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.8% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 5.3% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 6.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.3% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 5.1% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.4% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 18.4% | 93.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.8% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 4.9% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.04 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.52 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 54.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 21% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 7.3–17.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 54.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 58.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 47.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 92.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 4.1–11.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.40 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 91.4 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.66 hrs/resident/day on weekends vs 4.15 on weekdays — 12% thinner on weekends. RN hours go from 0.38 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
63 citations, most serious first. The 12 most serious are shown; the remaining 51 are one tap away and print in full.
- Actual harm · Gcited before2024-11-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility (Skilled Nursing Facility-SNF) failed to provide a safe environment to prevent falling for one of two sampled residents (Resident 1), by failing to ensure: 1. Maintenance Worker 1 (MW 1) notified Resident 1 and the resident's roommate/s that the floor was wet after mopping Resident 1's room with a wet mop. 2. MW 1 placed a wet floor sign on the floor in Resident 1's room to alert Resident 1 that the floor was wet. 3. MW 1 supervised/monitored the wet floor and re-directed Resident 1 to avoid the wet floor. As a result, on 10/25/2024, Resident 1 slipped and fell, and suffered severe pain of 10 out of 10 (10/10- a numerical pain scale assessment tool where zero is no pain and 10 is severe pain) to the left knee treated with opioids (a class of drugs used to treat moderate to severe pain). Resident 1 was transferred to General Acute Care Hospital 2 (GACH 2) via 911 (a telephone number used to reach emergency medical, fire, and police services). GACH 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, for one of six sampled residents (Resident 1), the facility failed to immediately transfer Resident 1 via 911 (telephone number used to reach emergency medical, fire, and police services) to a General Acute Care Hospital (GACH) in accordance with the American Heart Association (AHA- an organization that funds cardiovascular (cardio [heart] vascular [blood vessels]) medical research, educates consumers on healthy living and fosters appropriate cardiac (pertaining to the heart) care in an effort to reduce disability and deaths caused by cardiovascular disease and stroke) Stroke (a medical emergency due to loss of blood flow to part of the brain) guidelines dated 2023. Resident 1 experienced signs (something a doctor, or other person, notices) and symptoms (is what a person/patient feels) of stroke (when blood supply to part of the brain is briefly interrupted) on 8/28/2023 at 4:35 p.m. This failure resulted in five hours and thirteen minutes delay for the facility to transfer Resident 1 to GACH 1 for further evaluation and management. GACH 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-16 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews the facility failed to ensure one out of three sampled residents (Resident 1) had a completed informed consent (a principle in medical ethics, medical law, and media studies, that a resident or resident representative must have sufficient information and understanding before making decisions about their medical care) for Ativan (an anti-anxiety medication) 1mg (milligram-unit of measurement) po (by mouth) prior to administering a one-time dose on 8/13/2025. This deficient practice infringed on the rights of Resident 1 to make an informed decision and had the potential for the resident to receive unwanted medication.Findings: A review of Resident 1's admission Record indicated the facility originally admitted the [AGE] year old female on 3/23/2024 and most recently readmitted the resident on 8/18/2025 with diagnoses including Diabetes Mellitus type 2 (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), cataracts, Chronic Obstructive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, for one of three residents (Resident 1) identified as at high risk for falls, the facility failed to: Develop a comprehensive care plan to prevent falls and or with injuries for Resident 1. Ensure Resident 1's initial Fall Risk Evaluation was complete and accurate. These deficient practices potentially caused Resident 1 to fall on [DATE] at 5 A.M., and experienced pain, to the right hip. Findings: A review of Resident 1's admission Record indicated the facility admitted Resident 1 on [DATE] and was readmitted to the facility on [DATE] with diagnoses including history of falling, hypertension (HTN -high blood pressure), and depression (a serious mood disorder causing persistent sadness, loss of interest, and changes in mood, sleep, appetite, and energy, interfering with daily life and functioning). During a review of Resident 1's Fall Risk Evaluation dated [DATE], the fall risk evaluation section of history, current status, predisposing conditions indicated that, Upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-28 · tag F0774 — isolatedHelp the resident with transportation to and from laboratory services outside of the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper transportation arrangements were made for one of three sampled residents (Resident 3). This deficient practice resulted in the delay of necessary doctor's appointments and blood work appointments (a test used to look at overall health and find a wide range of conditions) for Resident 3. Resident 3 missed a doctor's appointment on 6/4/2025 due to the facility arranging a non-bariatric (extra-wide, and extra-comfortable chair) van and missed another doctor's appointment and bloodwork on 7/15/2025 due to the facility arranging a non-gurney van.Findings: A review of Resident 3's admission record indicated Resident 3 was initially admitted to the facility on [DATE] and readmitted on [DATE] with a diagnosis including acute embolism and thrombosis of unspecified deep veins of right lower extremity (a blood clot in a deep vein of the leg), peripheral vascular disease (PVD -a slow and progressive blood circulation disorder),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed ensure proper sanitation and food handling practices by kitchen staff failing to ensure: 1. cilantro, lettuce and carrots were properly labeled with delivery date and use by date when stored in the fridge and disposed of when brown and wilted. 2. one out of three dietary staff failed to wash their hands upon entry to the kitchen, after use of hairnet and before touching food in the refrigerator. This deficient practice had the potential to result in unsafe food management, and foodborne illness. Findings: During an observation on 6/13/25 at 1:34 pm with Dietary Supervisor (DS), the DS was observed donning a hairnet and proceeding to the do the refrigerator review without washing their hands. During an observation with concurrent interview on 6/13/25 at 1:34 pm with Dietary Supervisor (DS) the kitchen refrigerators were reviewed. There were about 10 heads of lettuce in a large plastic bag sitting inside a bind labeled 6/3/25. The DS stated those came in this morning and have not been labeled yet, with the received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to ensure dignity and respect for two of three sampled residents (Resident 1 and 3). This failure resulted in Resident 1 and 3 not being treated with dignity and respect when communicating with a mediation nurse and had the potential to affect the residents' self-esteem and self-worth. Cross reference with F558 Findings: During a review of Resident 1's admission Record dated 6/20/25, indicated Resident 1 was admitted to the facility on [DATE], with hypertension (HTN—high blood pressure), diabetes mellitus type two (DM—a condition were your body has trouble controlling the level of sugar in the blood), arthritis (inflammation in the joints causing pain, stiffness and reduced mobility), and acquired absence of left leg above the knee (AKA—above the knee amputation, surgical removal of limb). During a review of Resident 1's History and Physical (H&P), dated 5/17/25, indicated, Resident 1 had the capacity to understand and make decisions. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to ensure (Resident 1 and 3) were communicated in their preferred language. This failure resulted in Resident 1 and 3 not being able to understand some of the nursing staff this failure had the potential to affect the residents' self-esteem and self-worth. Cross reference with F550 Findings: During a review of Resident 1's admission Record dated 6/20/25, indicated Resident 1 was admitted to the facility on [DATE], with hypertension (HTN—high blood pressure), diabetes mellitus type two (DM—a condition were your body has trouble controlling the level of sugar in the blood), arthritis (inflammation in the joints causing pain, stiffness and reduced mobility), and acquired absence of left leg above the knee (AKA—above the knee amputation, surgical removal of limb). During a review of Resident 1's History and Physical (H&P), dated 5/17/25, indicated, Resident 1 had the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to ensure ordered pain medication was administered and the resident was educated on the ordered pain medications for one of three sampled residents (Resident 1). This failure resulted in Resident 1 being confused as to what the ordered pain medications were and therefore not receiving the as needed pain medications for two days. Cross reference with F558 Findings: During a review of Resident 1's admission Record dated 6/20/25, indicated Resident 1 was admitted to the facility on [DATE], with hypertension (HTN—high blood pressure), diabetes mellitus type two (DM—a condition were your body has trouble controlling the level of sugar in the blood), arthritis (inflammation in the joints causing pain, stiffness and reduced mobility), and acquired absence of left leg above the knee (AKA—above the knee amputation, surgical removal of limb). During a review of Resident 1's History and Physical (H&P), dated 5/17/25, indicated, Resident 1 had the capacity to understand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-17 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: 1. Maintain a clean, safe, and functional environment for 92 of 92 residents. 2. Maintain and repair leaking pipes. This failure had the potential to cause harm to the residents. Findings: During an observation on and interview 4/17/25 at 9:19 a.m., Medication Room A was observed with Registered Nurse Supervisor. The Medication Room A was noted with leaking pipe underneath the sink cabinet with a grey wash basin catching the water. During an interview Registered Nurse Supervisor (RNS) stated none of the staff or the Maintenance Supervisor (MS) reported to RNS about the leaking pipe underneath the sink. RNS stated, if leaking pipes are not repaired it can cause mold that can make the residents and the staff very sick. During an observation and interview on 4/17/25 at 9:29 a.m., Medication Room B was observed with RNS. The Medication Room B was noted with multiple dead cockroaches under the sink cabinet. RNS stated none of the staff or MS reported to RNS that there was cockroach infestation in Medication Room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-17 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the standardized recipes for lunch menu was followed on 4/17/2025 when the [NAME] (CK) failed to follow the recipe instruction for the Szechwan pork by adding salt, pepper and garlic powder. This deficient practice had the potential to result in meal dissatisfaction, decreased nutritional intake, weight loss and increased risk hypertension (HTN - elevated blood pressure) for resident who were on a low sodium diet. Findings: A review of the facility recipe: Szechwan pork for week 3 Thursday indicated: Ingredients: pork, raw, cubed ¼ - ½ or cut in thin strips, oil, sauce: low sodium soy sauce, hoisin sauce, low sodium chicken broth, rice vinegar, sugar, cornstarch, water, garlic powder, ginger, jarred or fresh grated or ground, red pepper flakes. During an observation on 4/17/2025, at 10:15 AM, in the facility kitchen, the stove was on and a pot was on top of the stove. During a concurrent observation and interview on 4/17/2025, at 10:17 AM, with the CK, in the facility kitchen, the stove was on and a pot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe food handling practices when the container of Jelly in Refrigerator number one was dated 4/11/2024. This deficient practice had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to food borne illness in 90 out of 99 residents. Findings: During a concurrent observation and interview on 4/15/2025, at 8:41 A.M., with the Registered dietician (RD), the RD stated that once food items are opened and placed in the refrigerator, the items are good for 30 days after being opened. The RD stated food items that are past 30 days of being opened need to be discarded (trashed) as the food may cause foodborne illnesses such as nausea, vomiting. The RD stated the jelly container in the refrigerator number one had an open date of 4/11/2024 and should not be in the refrigerator as it is past it's use by date of 30 days. During an interview on 4/18/2025, at 3:43 P.M., with the Director of nursing (DON), the DON stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 51 citations
- Potential for harm · Ecited before2025-04-17 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: maintain a sanitary environment by failing to adhere to infection control measures in one out eight bathrooms (room [ROOM NUMBER]) These deficient practices had the potential to expose Residents in room [ROOM NUMBER] to to disease causing pathogens (germs) from bodily fluids and waste that could result in, poor patient outcomes, medical complications, and unnecessary hospitalization. During a facility tour on 4/15/25 at 8 AM room [ROOM NUMBER] bathroom was observed to have: 1. Three visibly soiled towels hanging on the towel rack. 2. A used coffee cup with residue inside and a water pitcher and cup place on a shelf above the bathroom sink. During an interview on 04/15/25 at 08:13 AM, Certified Nurse Assistant (CNA) 1 stated the dirty towels, coffee cup and, water pitcher are not supposed to be in the bathroom because of infection control, CNA1 stated she does not know who left the towels in the Resident's communal bathroom and proceeded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-17 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide at least 80 square feet (sq. ft.) per resident in 20 of 40 resident rooms (rooms 101, 102, 103, 104, 105, 106,107,109,110,114,116,118,120,121,122,134, 137, 138, 141). This deficient practice had the potential to result in inadequate space for nursing care and privacy and safety of residents. Findings: During a record review, the facility Request for Room Size Waiver letter submitted by the Administrator, dated 4/16/2025, indicated 20 resident rooms in the facility did not meet the requirement of at least 80 square feet per resident per federal regulation. The letter also indicated all rooms have more than adequate space for resident privacy. The letter further indicated the following rooms provided are less than 80 sq.ft. per resident: Room Room Sq. Footage # of beds 101 201.965 sq.ft. 3 102 201.965 sq.ft. 3 103 201.965 sq. ft. 3 104 206.4 sq.ft. 3 105 210.15 sq.ft. 3 106 204.44 sq.ft. 3 107 236.665 sq. ft. 3 109 204.25 sq.ft. 3 110 205.145 sq.ft. 3 114 204.25 sq.ft. 3 116 204.25 sq.ft. 3 118 204.25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-17 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure the assessment entries on the Minimum Data Set (MDS- a resident assessment tool) related to insulin was accurately documented to reflect the resident's insulin status for one of three sampled residents (Resident 80). This deficient practice had the potential to negatively affect Resident 80's plan of care and delivery of necessary care and services. Findings: During a record review, Resident 80's admission Record indicated the facility initially admitted Resident 80 on 11/15/2024 and readmitted Resident 80 on 2/7/2025 with diagnoses including congestive heart failure (CHF - a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), hypertension (HTN - elevated blood pressure) and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a record review, Resident 80's Minimum Data Set (MDS- a resident assessment tool), dated 2/19/2025, indicated Resident 80 was cognitively intact (when a person has no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-17 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to assist one out of 19 sampled residents (Resident 3) in obtaining dentures. This failure had the potential to effect the resident's nutritional status and weight. Findings: During a record review, Resident 3's admission Record indicated the facility admitted the resident on 11/17/2019 and re-admitted the resident on 7/16/2022, with diagnoses including Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), muscle wasting (weakening, shrinking, and loss of muscle) and atrophy (decrease in size and strength of the muscle) and anemia (a condition where the body does not have enough healthy red blood cells During a record review, Resident 3's Minimum Data Set (MDS - a resident assessment tool) dated 2/5/2025, indicated the resident had moderately impaired cognition. The same MDS further indicated Resident 3 was independent with eating and required substantial to total assistance with toileting, dressing and personal hygiene. During a record review, Resident 3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff implemented infection prevention and control program by not wearing proper personal protective equipment (PPE - equipments including gloves, masks, gowns, face shields used to prevent spread of infection) when entering an isolation room (a type of hospital room that keeps patients with infectious illnesses away from other patients). There was an outbreak of influenza (Flu - is a contagious respiratory illness caused by influenza viruses) in the facility. This deficient practice had the potential for further spread of influenza risk of infections due to a break in infection control protocol during infectious disease outbreak. Findings: During record review, Resident 1's Minimum Data Set (MDS-a resident assessment tool) dated 1/3/2025 indicated Resident's cognitive function (the ability to think and make independent decisions) was severely impaired. Resident 1 was not able communicate needs or wants, in addition does not make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1), had an order for nothing by mouth (NPO-an acronym for the Latin phrase nil per os, which translates to nothing by mouth) as well as fingerstick blood sugar checks every six hours for a resident that as a NPO order and is on a gastrostomy (Gtube-a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) feeding. This failure had the potential to result in inaccurate blood sugar monitoring for someone that is not taking nutrition by mouth and affect the care and services received. Findings: A review of Resident 1 ' s admission Record dated 11/19/24, indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including, type two diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) hypertension (high blood pressure), heart failure (a condition where the hear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse to (California Department of Public Health (CDPH) within two hours for one of three sampled residents (Resident 1). This deficient practice resulted in a delayed onsite investigation of by CDPH with a potential of further altercation between Resident 1 and Resident 2 Findings During a review of Resident 1's Face sheet (admission Record), indicated Resident 1 was re-admitted to the facility on [DATE], with a diagnoses of acute kidney failure (when your kidneys suddenly stop working properly), and essential hypertension (a type of high blood pressure that occurs when there is no identifiable cause). During a review of Resident 1's History and Physical (H&P) dated 6/29/2024, indicated Resident 1 had the capacity for medical decision making. During a review of Resident 2's Face Sheet, indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including dementia (impaired thinking, remembering, or reasoning that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-04 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills when: 1. One of one staff was not following the manufacturer's guidelines when checking the concentration of the QUAT sanitizing (a chemical used for disinfection) solution. 2. Staff was not able to verbalize the facility Resident's food from home policy. These deficient practices had a potential to result to cross-contamination (a transfer of bacteria from one object to another), ineffective dish machine, and unsanitized dishes that could lead to food borne illness (an illness caused by contaminated food and beverages) for 77 of 77 medically compromised residents who received food and ice from the kitchen. Findings: 1. During a concurrent demonstration of the Quat sanitizer testing process and interview with DA 1 (Dietary Aid 1) on 4/3/2024 at 10:08 AM, DA 1 filled the red bucket with a premix (mixture of water and quat sanitizer) Quat sanitizer then pulled out a test strip and dipped the test strip in the solution for eight (8)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen failing by: 1. Improper Storage of Food A. Unlabeled, undated pasta, ranch dressing and expired cheese dated 2/12/2024. B. Uncovered, unlabeled and undated bacon slices. C. Unlabeled, undated, and expired food inside the resident's refrigerator. Staff's parmesan cheese, drink, and Italian dressing in the resident's refrigerator in the activity room 2. Poor air circulation for Freezer three (3) and four (4). 3. Equipment Cleanliness/Cross-contamination A. Dirt debris in the Freezer 3's bottom shelves. B. Refrigerator 2's vent had dust. C. Refrigerator 1's roof and bottom shelves had black dirt debris. D. Dry storage shelves had dust buildup. Crate used for scoop storage was on the floor in the dry storage. Cans stored in the dry storage area had dirty and food debris. Staff water bottle was stored in the dry storage area. Air-condition vent had dust…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-04 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly when: A. One (1) of two (2) black dumpster (a large trash container designed to be emptied into a truck) and one (1) of one (1) blue dumpster were not covered for unknown amount of time. B. The trash area was not maintained free from trash, soiled gloves, and other dirt debris. This deficient practice had a potential for the trashes to attract flies, insects, rats, and other animals to the dumpster area, bringing diseases to 77 of 77 facility residents. Findings: During an observation of the garbage area located outside the facility's kitchen at 4/2/2024 2:05 PM, one (1) of two (2) black trash bin and one (1) of one (1) blue trash bin were not completely closed with covers/lids. The blue trash bin was overflowing with cardboard boxes. During a concurrent observation of the garbage area and interview with Maintenance Supervisor (MS) on 4/2/2024 at 2:08 PM, MS stated he was responsible of maintaining the cleanliness of the garbage areas. MS stated there were soiled gloves on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-04 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the food services department when: 1. Two (2) cockroaches (a type of insect) were observed in the kitchen. 2. Multiple cockroaches (two cockroaches) were observed on the floor underneath the dish washing sink area. This deficient practice had the potential to result in food contamination, causing food borne illnesses (illness caused by consuming contaminated foods or beverages) among 77 of 77 residents who received food from the kitchen. Findings: During a concurrent observation of the facility's kitchen and interview with the Registered Dietitian 1 (RD 1) on 4/2/2024 at 11:34 AM, one (1) dead cockroach and one (1) crawling (live) baby cockroach were observed on the floor underneath the dishwashing sink. RD 1 stated RD 1 did not know what the baby one was, but it was a small insect, and it was moving. RD 1 stated the kitchen should be free of insect for food safety. During a concurrent observation of the dish machine area and interview with the Registered Dietitian 2 (RD 2) on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility failed to meet professional standards of quality for one of four sampled residents (Resident 3). This deficient practice had the potential to cause underdosing, overdosing and hospitalization. A review of Resident 3's admission Record indicated the resident was admitted to the facility on [DATE] and was readmitted on [DATE] with medical diagnoses that included adult failure to thrive, dementia (impaired ability to remember, think or make decisions that interferes with doing everyday activities), and hypertension (HTN -elevated blood pressure). A review of Resident 3's physicians orders (doctors written instructions to be followed), dated 12/29/2023, indicated Aspirin (medication used to reduce the risk of blood clots) tablet (a drug in solid form taken by mouth) chewable, give 1 tablet via gastrointestinal tube (G-tube -a tube inserted through the belly that brings nutrition directly to the stomach) one time a day for cardiac (heart) prophylaxis(prevent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-04 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 3) was free of significant medication error. This deficient practice had the potential to lead ineffective medication therapy, and result overdose or underdose, which could be fatal to Resident 3. Findings: A review of Resident 3's admission Record indicated Resident 3 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included adult failure to thrive and dementia (impaired ability to remember, think or make decisions that interferes). A review of Resident 3's Physician Orders, dated 12/29/2023, indicated an active order for Aspirin (medication used to reduce the risk of blood clots) tablet (a drug in solid form taken by mouth) chewable, (to) give 1 tablet via gastrointestinal tube (G-tube -a tube inserted through the belly that brings nutrition directly to the stomach) one time a day for cardiac (heart) prophylaxis (prevent something from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure medications were stored and or disposed per the facility's policy and procedures titled Disposal of Medications and Medication-Related Supplies, subtitled, Controlled Medication Disposal revised 2/20/2024, and Labelling of Medication Containers revised 2/20/2024, by failing to: 1. Safely dispose wasted medications in one of four medication carts (Medication Cart B #2). 2. Label 34 out of 36 multiuse (non-prescription medication/over the counter medication that can be used for more than one resident) with an open date (date indicating packaging opened; used to determine amount of time food can be safely consumed). These deficient practices had the potential to: 1. Result in medication diversion and access by unauthorized persons. 2. Affect medication efficacy (the power to produce the desired effect) and reduce the therapeutic (intended to treat diseases or disorders) effects of medications administered to all 84 residents in the facility. Findings: 1. During a concurrent observation of Medication Cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three medications were not left with the resident who was not capable to self-administer medications for one of 18 sample residents (Resident 77). This deficient practice had the potential to result in, 1. Harm through drug interactions and/or allergic reactions, unnecessary hospitalizations, and even death for Resident 77. 2. Access to the medication by unintended person/residents. Findings: A review of Resident 77's admission record indicated Resident 77 was initially admitted to the facility on [DATE], and was readmitted on [DATE], with diagnoses that included diabetes mellitus (high sugar in the blood) and traumatic subdural hemorrhage (bleeding in the area between the brain and the skull from a head injury), atrial fibrillation (afib - an irregular and often very rapid heart rhythm), and syncope and collapse (fainting or passing out). A review of Resident 77's Minimum Data Set (MDS - a standardized assessment and care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure that advanced healthcare directive information was provided to the resident's responsible party (RP) for two of eight sampled residents (Resident 1 and Resident 3). This deficient practice resulted in violation of Resident 1 and Resident 3's representative's rights to receive information on advanced healthcare directive and to formulate advanced healthcare directive for Resident 1 and Resident 3. Findings: A review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included Alzheimer's disease (brain disorder that slowly destroys memory and thinking skills and, eventually, the ability to carry out the simplest tasks), schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), and hypertension (HTN -elevated blood pressure). A review of Resident 1's History and Physical (H&P -complete assessment of the patient and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe environment by failing to secure/cover multiple exposed sheathed wires and connectors on the bed side rail for one of six residents (Resident 29). This deficient practice had the potential to result in injury/harm to Resident 29. Findings: A review of Resident 29's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included unspecified dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), psychotic disturbance (severe mental disorders that cause abnormal thinking and perceptions), and anxiety (persistent and excessive worry that interferes with daily activities). A review of Resident 29's History and Physical Examination dated 12/26/2023, indicated, Resident 29 did not have the capacity to understand and make decisions. A review of Resident 29's Minimum Data Set (MDS - a standardized assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of six Residents (Resident 288) was free from physical restraint. This deficient practice had the potential to result in lowered and or lost dignity and self-esteem and increased the risk for injury or death for Resident 288. Findings: A review of Resident 288's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included anxiety disorder (persistent and excessive worry that interferes with daily activities). A review of Resident 288's Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 2/19/2024, indicated the resident had moderately intact cognition (capacity to remember, learn new things, concentrate, or make decisions that affect everyday life), required assistance from staff for eating, hygiene (oral and physical), and toileting. A review of Resident 288's care plans, indicated, Resident is at Risk of Falls/Injury related to impaired cognition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0635 — isolatedProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain a physician's order for a low air loss mattress (LALM - a mattress designed to distribute the patient's body weight over a broad surface area and help prevent skin breakdown) for one of six sampled residents (Resident 9). This deficient practice had the potential to harm Resident 9 and for Resident 9 not to receive appropriate treatment and interventions. Findings: A review of Resident 9's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included Type 2 Diabetes (elevated blood sugar), abnormalities of mobility, and muscle weakness. A review of Resident 9's History and Physical Examination dated 7/16/2023 indicated, Resident 9 did not have the capacity to understand and make decisions. A review of Resident 9's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 3/12/2024, indicated the resident did not have intact cognition (capacity to remember, learn…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to create a patient centered care plan (a plan of care that summarizes a resident's health conditions, specific care needs, and current treatments) for two of six sampled Residents (Residents 9 and 288) by failing to: 1. Develop and implement a care plan for Resident 9's low air loss mattress (LALM: special mattress designed to distribute the patient's body weight over a broad surface area and help prevent skin breakdown). 2. Develop and implement a care plan for Resident 288's full bed length side rails. These deficient practices: 1. Had the potential to delay healing, and placed Resident 9 at increased risk for developing new pressure injuries, worsening of existing ones, and complications resulting from untreated or improperly treated pressure injuries. 2. Placed Resident 288 at increased risk for unnecessary restraints, which could result in physical and emotional harm. Findings: 1. A review of Resident 9's admission Record indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide activities of daily living (ADL-such as bathing, showering, toileting, and mobility) for two of six sampled residents (Residents 6 and 54) This deficient practice resulted in Residents 6 and 54 feeling angry and also had the potential to develop skin infections, skin irritation, and foul odor. Findings: 1. A review of Resident 54's admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses including muscle weakness (a decrease in muscle strength), and Type 2 diabetes mellitus (elevated blood sugar). A review of Resident 54's History and Physical (H&P) dated 2/18/2024, indicated Resident 54 had the capacity to understand and make decisions. A review of resident 54's Minimum Data Set (MDS- a standardized assessment and care screening tool) dated 2/23/2024, indicated Resident 54's cognitive skills (the core skills your brain uses to think, read, learn, remember, reason, and pay attention) for daily decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the settings for a Low Air Loss Mattresses (LALM - a pressure-relieving mattress used to prevent and treat pressure injuries) were correct and appropriate to the weight of one of six sampled residents (Resident 9). This deficient practice had the potential for Resident 9 to develop pressure injuries (injuries to the skin and underlying tissue, primarily caused by prolonged pressure on the skin). Findings: A review of Resident 9's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included Type 2 Diabetes (a disease in which your body does not produce enough insulin needed to control sugar levels in the blood), abnormalities of mobility, and muscle weakness. A review of Resident 9's History and Physical Examination dated 7/16/2023 indicated, Resident 9 did not have the capacity to understand and make decisions. A review of Resident 9's Minimum Data Set (MDS- standardized data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the tube feeding product/formula was not hanged for more than 48 hours per manufacturer's instructions and facility's policy and procedures for one of two sampled residents (Resident 3), These deficient practices had the potential to result in abdominal pain, vomiting, and loose bowel movement because of bacteria growth for Resident 3. Findings: A review of Resident 3's admission Record indicated the resident was admitted to the facility on [DATE] and was readmitted on [DATE] with medical diagnoses that included, adult failure to thrive (syndrome of weight loss, decreased appetite and poor nutrition, and inactivity, often accompanied by dehydration), dementia (impaired ability to remember, think or make decisions that interferes with doing everyday activities), and hypertension (HTN -elevated blood pressure). A review of Resident 3's History and Physical (H&P- physician's examination of a resident, in which the physician obtains a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure five of five staff were assessed for competency upon hire and annually. This deficient practice had the potential for a knowledge, training, and certification deficit among staff, leading to inadequate or delayed resident care. Findings: During an interview with Treatment Nurse (TN) on 4/3/2024 at 12:43 PM, TN stated TN has been employed with the facility for seven years. TN stated TN did not remember the last time TN completed an annual skills competency training. TN stated staff could forget important tasks that can interfere with daily care of the residents, if an annual skills competency training was not performed. TN further stated nurses could forget how to complete certain tasks to help the residents. During an interview Certified Nurse Assistant 2 (CNA 2) on 4/3/2024 at 12:53 PM, CNA 2 stated CNA 2 has been employed with the facility for one year. CNA 2 stated CNA 2 completed annual skills competency two weeks ago with Director of Staff Development (DSD). During an interview with Registered Nurse Supervisor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services to meet the needs of residents by failing to ensure facility policy for multi-use medications in medication cart (Medication Cart B #2). This deficient practice had the potential to cause inability of the facility to readily identify medications that have a limited time for use once opened and had the potential for poor therapeutic outcomes due unintentional administration of expired medication. Findings: On [DATE], at 10:11 a.m., during a record review of the multi-use medication containers, and a concurrent interview with Licensed Vocational Nurse 4 (LVN 4), LVN4 counted 34 multi-use open medication containers in Medication Cart B, #2, that were in-use and did not have an open for use date per facility policy. During an interview, LVN 4 stated she did not know the facility's policy for labeling multi-use medication container's, LVN4 further stated she has been employed at the facility since [DATE]. On [DATE], at 2:40PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement it's policy and procedures (P &P) titled, Consent for Procedures and Medical Treatment, by failing to ensure the resident representative (RP) consent was obtained prior to getting a debridement (is the medical removal of dead, damaged, or infected tissue to improve the healing potential of the remaining healthy tissue) done for one of three sample residents (Resident 1). This deficeint practice had the potential to place Resident 1 and the RP at risk for not being able to understand the benefits and reasonable risks associated with the procedure and make an informed decision. Findings: A review of Resident 1 ' s admission record indicated Resident 13 was initially admitted to the facility on [DATE], and was readmitted on [DATE], with diagnoses including, unstageable (a full thickness tissue loss where the depth of the wound is completely obscured by eschar [a dry, dark scab or falling away of dead skin, typically caused by a burn, or by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews, the facility failed to develop a comprehensive care plan for one of three sampled residents (Resident 1) for the pressure ulcers (PU- Injury to skin and underlying tissue resulting from prolonged pressure on the skin) to Resident 1 ' s Sacral coccyx (bones that complete the lower spine and help provide stability and function to the lower back and legs) upon identification on 11/6/2023. This deficient practice had the potential to result in negative impact on Resident 1 ' s wounds healing thereby affecting health and safety, as well as the quality of care and services received. Findings: A review of Resident 1 ' s admission record indicated Resident 13 was initially admitted to the facility on [DATE], and was readmitted on [DATE], with diagnoses including, unstageable (a full thickness tissue loss where the depth of the wound is completely obscured by eschar [a dry, dark scab or falling away of dead skin, typically caused by a burn, or by the bite of a mite, or as a result…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure two of two ice coolers in the hallways of the facility were locked. This deficient practice had the potential to result in residents helping themselves to ice and possibly not following proper safety procedures. During an observation with concurrent interview on 1/17/24 with Registered Nurse Supervisor (RNS) 1 in front of nursing station B. An ice cooler with a padlock closure in the unlocked position was observed. The RNS stated the kitchen staff are responsible for the ice cooler. During an observation with concurrent interview on 1/17/24 with LVN 2 in the front hallway of the facility adjacent to Nursing station A. An ice cooler was observed to be unlocked. LVN 2 stated it is empty but should be locked. During an interview on 1/19/24 with MDSN, MDSN stated the ice coolers should be locked to prevent residents from helping themselves. A review of the facility's policy and procedures titled Avoidance of environmental Hazards reviewed 5/16/23, indicated This facility will strive to provide a hazard-free…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an environment that was free of accident hazards for one of six sampled residents (Resident 2), by failing to ensure resident had bed side rails as part of the resident ' s individualized care plan for preventing falls. This deficient practice resulted in Resident 2 falling on 1/7/24 requiring transfer to the GACH (General Acute Care Hospital). Cross reference with F700 Findings: A review of Resident 2's admission Record dated 1/18/24 indicated Resident 2 was admitted to the facility on [DATE], with diagnoses including muscle weakness, blindless in on eye, low vision in other eye, myocardial infarction (heart attack) and hypertension (high blood pressure). A review of Resident 2's Minimum Data Set (MDS a standardized assessment and care screening tool) dated 11/21/23 indicated Resident 2 had mildly impaired cognition (ability to think, understand and make daily decisions). The same MDS further indicated Resident 2, was dependent or required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-23 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow it ' s policy and procedures for bed side rails for one of six sampled residents (Resident 2), by failing to ensure Resident 2 had and order for bed side rails and a care plan was developed for bed side rails. This deficient practice had the potential to result in risk of entrapment for Resident 2. Cross reference with F689. Findings: A review of Resident 2's admission Record dated 1/18/24 indicated Resident 2 was admitted to the facility on [DATE], with diagnoses including muscle weakness, blindless in on eye, low vision in other eye, myocardial infarction (heart attack) and hypertension (high blood pressure). A review of Resident 2's Minimum Data Set (MDS a standardized assessment and care screening tool) dated 11/21/23 indicated Resident 2 had mildly impaired cognition (ability to think, understand and make daily decisions). The same MDS further indicated Resident 2, was dependent or required substantial maximal assistance from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1. Ensure one of four sampled residents (Resident 1), had measures in place to prevent pressure sores (pressure ulcer/ injury or bed sore, an injury to the skin that develops over bony areas of the body from prolonged pressure to the area) from developing. This failure resulted in Resident 1 developing a new pressure sore on right heel and a re-ulceration (reopening) of previously healed pressure sore on sacrum (a triangular bone in the lower back). 2. Implement its policy and procedures for pressure sore management to take a picture of a pressure sore on admission available in the resident ' s medical chart for two of six sampled residents (Residents 2 and 5). This resulted in no pictures of pressure sores taken on admission and filed in the medical chart for review for two of two sampled residents (Residents 2 and 5). 3. Ensure Low Air Loss (LAL) mattresses (mattress designed for pressure reducing which is used to prevent and treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to 1. Ensure one of four sample residents (Resident 7) was not left wet for extended periods. This failure resulted in Resident 7 being left wet for over 40 minutes. 2. Ensure one of four sample residents (Resident 5) urine was assessed as being abnormal in color and transparency and reported to the medical doctor. This failure had the potential to result in Resident 7 developing a urinary tract infection (UTI, an infection in any part of the urinary system) and delay treatment. Findings: 1. During a review of Resident 7's admission Record, dated 9/6/23, the admission record indicated, the resident was readmitted to the facility on [DATE] with diagnoses including hemiplegia (paralysis) and hemiparesis (muscle weakness) of right dominant side following stroke, dysphagia, hypertension, muscle weakness, difficulty in walking, and need for assistance in personal care. During a review of Resident 7 ' s Minimum Data Set (MDS, a standardized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-11-19 · tag F0800 — widespreadProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety when: 1) Sanitizer concentration level in a sanitizer bucket in the kitchen was measured at 0 (zero) ppm (parts per million - Usually describes the concentration of something in water or soil). 2) Dishwasher 2 (DW 2) did not wash hands prior to handling cleaned dishes after touching soiled dishes. 3) DW 2 double-stacked dish racks while washing cups, dishes, and kitchen utensils with the dishwashing machine when the manufacturer of the dishwashing machine did not allow double-stacking of dish racks. 4) Breakfast food temperatures were not measured on 11/16/2021. 5) Roast pork was not cooled down properly and cooling temperatures were not logged on cooling log per policy. These deficient practices had the potential to result in food-borne illness (any illness resulting from the spoilage of contaminated food, bacteria-germs, viruses,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-11-19 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition services as follows: 1) [NAME] 1 did not know when to discard ReadyCare (name brand) shakes. 2) Dishwasher 1 did not know which test paper to use to measure concentration of sanitizer used for sanitizer bucket. 3) Dishwasher 1 and Dishwasher 2 did not know how to manually wash dishes. These failures had the potential to result in unsafe and unsanitary food preparation and production, and a potential for food-borne illness affecting all residents who received foods from the kitchen. Findings: 1) During a concurrent observation and interview on 11/16/2021, at 8:57 a.m., with [NAME] 1, in the kitchen, [NAME] 1 stated he managed and handled the ReadyCare shakes in the 3-door upright refrigerator and labeled the shakes with the date he transferred the shakes from the freezer. He further stated he was not sure how long he could keep the shakes. A review of the ReadyCare shake label,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-11-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety when multiple food items in the refrigerators were not labeled or dated or kept beyond the use-by-date. These deficient practices had the potential to result in food-borne illness (any illness resulting from the spoilage of contaminated food, bacteria-germs, viruses, or parasites that contaminate food, as well as toxins [poisons]) among medically vulnerable residents who consumed the food prepared by the facility kitchen. Findings: During a concurrent observation and interview on 11/16/2021, at 8:35 a.m., with Registered Dietician (RD) in the kitchen, the following food items were observed either not being dated, labeled, or being kept beyond use-by-date marked on the container in the 3-door upright refrigerator: green and red bell peppers, celeries, zucchinis, garlics, wrapped cut onions, lettuces, and squashes. The RD stated cooks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-19 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents' medical records were updated to indicate that advance directives (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) information was discussed, and written information provided to residents and or with responsible parties for six of six sampled residents (Residents 56, 57, 59, 63, 73, 78). This deficient practice violated the residents' and/or the representatives' right to be fully informed of the option to formulate their advanced directives and had the potential to cause conflict with the residents' wishes regarding health care for Residents 56, 57, 59, 63, 73, 78. Findings: 1. A review of Resident 56's admission Record indicated the resident was admitted to the facility on [DATE], with diagnosis that included Diabetes Mellitus, Kidney Failure (a condition which the kidneys lose the ability to remove waste and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-19 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two of four sampled residents were free from physical restraints (any manual method, physical or mechanical device, equipment, or material that is attached or adjacent to the resident's body, cannot be removed easily by the resident, and restricts the resident's freedom of movement or normal access to his/her body) (Resident 21, Resident 59). a. For Resident 59, the facility failed to obtain a physician's order, implement a care plan, provide the evidence of that less restrictive interventions were attempted prior to application of restraint and the evidence of that the routinely re-assessed use of restraint was documented. b. For Resident 21, the facility failed to ensure there were an assessment, order, care plan, consent, and/or attempts of which less restrictive intervention were used prior to application of restraint. Resident 21 was sitting on her wheelchair with both her hands underneath her buttocks, with a white bed sheet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-19 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to: 1) follow portion size as written on the menu for residents on pureed and regular diet. 2) follow menu as written for residents on puree and mechanical soft diet. As a result, 49 of 73 residents on pureed and regular diet received inaccurate portion for their meals, and 36 of 73 residents on pureed and mechanical diet received meals with unapproved substituted menu. This deficient practice had the potential for residents to receive inadequate protein and caloric intake when not following the menu, which could result in undernutrition or overnutrition and further compromise their medical status. Findings: 1) A review of the facility's document titled, Cooks Spreadsheet Fall Menus, dated 9/21/2021, 10/19/2021, and 11/16/2021, indicated food portioning as follows: a) regular portion for pureed bread should be served with a #16 scoop providing 1/4 cup; b) regular portion for regular ginger carrots should be served with a #8 scoop providing 1/2 cup; c) regular portion for regular rice pilaf should be served with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to implement its own policy and procedure related to a safe, sanitary environment and infection control to help prevent the development and transmission of infection as evidenced by the following: 1. The facility failed to ensure proper concentration for the disinfecting product was papered and used to maintain sanitary interior surfaces in Resident 81's room against Candida auris (C. auris - a highly contagious fungal infection). 2. A pair of used disposable gloves were left in Resident 27's bed. 3. Certified Nursing Assistant 1 (CNA 1) did not perform hand hygiene before removing and delivering Resident 26's lunch tray. 4. CNA 5 removed a disposable gown from the package, placed it in her pocket, walked to the shower room, and put on the gown in the shower room before giving Resident 5 a shower. Findings: 1. During a concurrent observation and interview on 11/17/2021, at 1:15 p.m., with Housekeeping Supervisor (HS) in his office, he stated he prepared the bleach solution by mixing 1 gallon of water (i.e. 153.7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-19 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 20 of 40 rooms (101, 102, 103, 104, 105, 106, 107, 109, 110, 114, 116, 118, 120, 121, 122, 134, 137, 138, 141, 142) met the square footage requirement of 80 square feet (sqft) per resident in multiple resident bedrooms for 47 of 80 residents. This deficient practice had the potential to negatively impact the resident's privacy and not to have adequate space for nursing care, which could impose a risk for the safety of the residents affected by the limited room space. Findings: A review of the facility's document titled, Client Accommodations Analysis, dated 11/18/2021, indicated that all rooms were compliant with the square footage requirement for multiple resident bedrooms. During an interview on 11/19/2021, at 9:00 a.m., with surveyors, they stated that space in 3-bed rooms looked too cramped. During an observation on 11/19/2021, between 9:07 a.m. and 9:18 a.m., with Maintenance Supervisor (MS), useable square footage for four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate the residents' needs as follows: 1) Ensure the call light system (a device used by a resident to signal for assistance from the facility's staff) was within reach for 6 of 22 sampled residents (Residents 14, 27, 33, 51, 59, 79). 2) Ensure a wheelchair (WC) had a foot rest and leg rest (a device that is mounted on the lower frame of the WC to help the user rest his/her legs and feet/foot. Also, the foot/leg rest assists the user to achieve optimum sitting position, improves posture, and promote blood circulation) for one of 22 sampled residents (Resident 21). 3) Ensure that one of 22 sampled residents (Resident 21) used a WC assigned by therapy services. These deficient practices had the potential for delay by facility staff to respond to the necessary care and services, and increased the risk for skin breakdown, skin irritation, joint problems, lower extremity swelling and or falls for Residents 14, 21, 27, 33, 51, 59, 79.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-19 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow through with the Preadmission Screening and Resident Review (PASRR) recommendation to obtain a PASRR level II evaluation for one of six sampled residents (Resident 73). This deficient practice had the potential to result in inappropriate placement and unidentified specialized services for Resident 73. Findings: A review of Resident 73's admission record indicated Resident 73 was admitted to the facility on [DATE]. Resident 73's diagnoses included Schizophrenia (a chronic brain disorder. When schizophrenia is active, symptoms can include delusions, hallucinations, disorganized speech, trouble with thinking and lack of motivation), and Major Depressive Disorder (A mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life). A review of Resident 73's PASRR completed on 10/13/2021, indicated the resident needed for Level II PASRR evaluation (which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a process for identifying and documenting diagnoses, goals of care/treatment, and interventions needed for care/treatment of diagnoses) for one of one resident (Resident 27) for Resident 27's bed being against the wall. This deficient practice had the potential for Resident 27's needs not being met and placed the resident at risk for an injury. Findings: A review of Resident 27's admission Record, indicated Resident 27 was admitted to the facility on [DATE] with diagnoses including altered mental status (disruption in how the brain works that can cause a change in behavior), seizure (sudden, uncontrolled electrical disturbance in the brain that can cause changes in behavior, movements, and levels of consciousness), and dementia without behavioral disturbances (mental disorder in which a person loses the ability to think, remember, learn, make decisions, and solve problems. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow their policy for performing a body check for one of one resident (Resident 5). This deficient practice had the potential to not identify a skin alteration (A change resulting in something that is different from the original) and delay treatment of the skin alteration. Findings: A review of Resident 5's admission Record indicated Resident 5 was admitted to the facility on [DATE] with diagnoses including muscle weakness (lack of strength in the muscles), schizophrenia (chronic brain disorder that can cause delusions, hallucinations, and disorganized speech), and dementia with behavior disturbance (mental disorder in which a person loses the ability to think, remember, learn, make decisions, and solve problems with behavioral abnormalities such as depression, anxiety, agitation). A review of Resident 5's Minimum Data Set (MDS - a standardized resident care planning and assessment tool) dated 07/29/2021, indicated severely impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide Restorative Nursing Assistance (RNA, a nursing service that helps patients gain an improved quality of life by increasing their level of strength and mobility) as ordered to one of four sampled residents (Resident 25). This deficient practice had the potential to lead to decline in Resident 25's physical strength and mobility. Findings: A record review of Resident 25's admission Record, dated 11/16/2021 indicated Resident 25 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including hypoxic ischemic encephalopathy (a type of brain dysfunction that occurs when the brain doesn't receive enough oxygen or blood flow for a period of time), generalized muscle weakness and lack of coordination. A review of Resident 25's Minimum Data Set (MDS, is a powerful tool for implementing standardized resident assessment and for facilitating care management) dated 9/3/2021, indicated the resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure an environment free of accidents and hazards was provided for three of three residents (Residents 27, 14 and 5) as evidenced by: 1. Resident 27's bed was in a high position, against the wall, bilateral left siderails were up, call light was not within reach, bed wheels were not locked, and side rails (structural support attached to the side of a bed and intended to prevent a patient from falling) padded (filled or covered with a soft material for the purpose of protection). 2. Resident 14's call light was not within reach and bed side rails were not padded 3. Shower chair wheels were not locked before transferring Resident 5 from the bed to shower chair. These deficient practices could have resulted in an accident and injury to Residents 5, 14, and 27. Findings: 1. A review of Resident 27's admission Record, indicated Resident 27 was admitted to the facility on [DATE] with diagnoses including altered mental status (disruption in how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-19 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that two of eight sampled residents (Residents 17 and 59) were provided appropriate gastrostomy tube (G-Tube - a flexible tube surgically inserted through the abdomen into the stomach for feeding, fluid, and medication administration), services by failing to: 1. Ensure a medically unnecessary G-Tube was removed timely for Resident 17. This placed Resident 17 at risk for developing avoidable complications of pain and possible infection. 2. Prevent aspiration by failing to ensure Resident 59's head of the bed was elevated during feeding. This failure placed Resident 59 at risk for aspiration (inhaling small particles of food or drops of liquid into the lungs) that can lead to lung problems such as pneumonia and placed the resident at risk for malnutrition. Findings: 1. A review of Resident 17's admission Record indicated Resident 17 was admitted to the facility on [DATE] with diagnoses including encounter for attention to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Label and date one of six sampled residents' (Resident 63) nasal cannula (device used to deliver supplemental oxygen or increased airflow to a patient or person in need of respiratory) per facility's policies. 2. Ensure one of six sampled residents (Resident 78) received continuous oxygen therapy according to physician's order. This deficient practice had the potential to cause complications associated with oxygen therapy. Findings: 1. A review of Resident 63's admission Record indicated Resident 63 was admitted to the facility on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing related problems making it difficult to breathe), acute respiratory failure (a fluid build-up in the lung air sacs making it difficult for lungs to bring oxygen back to the body's organs to function), and diabetes mellitus (a disorder where the body does not produce…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-19 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide nurse aide in-services education as required at least once every 12 months. This deficient practice had the potential for a knowledge, training, and certification deficit among the Certified Nurse Aide (CNA) staff, leading to inadequate resident care. Findings: During an interview with the Director of Staff Development (DSD), on 11/18/2021, at 12:23 p.m., the DSD acknowledged that records were not found of the past facility Staff In-Services conducted in previous years, addressing Dementia (A group of thinking and social symptoms that interferes with daily functioning) care training. The DSD provided documentation of nurse aide in-services held in 2012. A review of the 'Dementia Listening and Speaking' staff training sign-in sheet, dated 09/17/2021 did not indicate 'Length (in hours)' of the training. A review of the 'Special Needs of Residents and Socialization' staff training sign-in sheet, dated 11/02/2021 did not indicate 'Length (in hours)' of the training. During an interview with the DSD, on 11/18/2021 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain proper storage and labeling of medications as evidenced by: 1. Resident 17 having medication at the bedside in an empty tissue box, 2. A Medication Cart left unattended and unlocked in a common hallway, 3. Medications on the treatment cart were not labeled with the open date. These deficient practices had the potential for medication contamination, dispensing errors, and unauthorized access to medications, which could result in harm and/or death of residents. Findings: 1. A review of the admission record indicated Resident 17 was admitted to the facility on [DATE]. Resident 17's diagnoses included, but were not limited to, encounter for attention to gastrostomy, essential hypertension (or high blood pressure, a common condition in which the long-term force of the blood against artery walls is high enough that it may eventually cause health problems, such as heart disease), and sepsis (a life-threatening complication of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-04-04 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide at least 80 square feet (sq. ft.) per resident in 52 of 84 resident rooms (rooms 101, 102, 103, 104, 105, 106, 107, 109, 110, 114, 116, 118, 120, 121, 122, 134, 137, 138, 141). room [ROOM NUMBER] had one bed. Rooms 103, 109, 114, 134, 137, and 141 had two beds inside each room. Rooms 101, 104, 105, 106, 107, 110, 116, 118, 120, 121, 122, 138, 142 had three beds inside each room. This deficient practice had the potential to result in inadequate useable living space for the residents to ensure their freedom and safety and inadequate working space for the health caregivers to provide care to the residents. Findings: A review of the Request for Room Size Waiver letter submitted by the Administrator, dated 4/2/2024, indicated 52 resident rooms in the facility do not meet the requirement of at least 80 square feet per resident per federal regulation. The letter also indicated the resident beds are in accordance with the special needs of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$28,106 in federal fines across 1 penalty.
- $28,106 — penalty dated 2024-11-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.2 | +0.8 vs chain |
| Health inspection | 2 of 5 | 2.1 | -0.1 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 5 of 5 | 3.3 | +1.7 vs chain |
The other 37 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| LIBBY CARE CENTER LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/30/2023 |
| AARON FRIEDMAN GROUP A BUSINESS ASSETS TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 06/30/2023 |
| FRIEDMAN LIVING TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/26/2000 |
| IRA DAVID FRIEDMAN GROUP A BUSINESS ASSETS TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 06/30/2023 |
| FRIEDMAN, AARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; TRUSTEE OF THE SNF; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 06/30/2023 |
| DEVORAH DANZIGER GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| ELKA KAPLAN GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| ESTHER HOFF GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| MORDECHAI NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| RACHEL NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| SARAH DUNNER GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| YEHOSHUA NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| YISROEL NOTIS GROUP A BUSINESS ASSETS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 06/30/2023 |
| FRIEDMAN, IRA | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; TRUSTEE OF THE SNF | — | since 06/30/2023 |
| ADE, HENRY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/02/2026 |
| KLAVAN, JOSHUA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/16/1986 |
| NIKNAM, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/07/2024 |
| YANGUBA, CHONDALA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/06/2024 |
| KLAVAN, RACHEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/12/2026 |
| LEHMANN, LIBBY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 09/15/2025 |
| NOTIS, SHMUEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/12/2026 |
| LIBBY FRIEDMAN LEHMANN GROUP A BUSINESS ASSETS TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| LONGWOOD MANAGEMENT LLC | Organization | ADP OF THE SNF | — | since 01/01/2023 |
| RUCHEL FRIEDMAN KLAVAN GROUP A BUSINESS ASSETS TRUST | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| VIEW PARK INVESTMENTS II LP | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| PERVAIZ, ZAID | Individual | ADP OF THE SNF | — | since 06/30/2023 |
CMS files one row per role, so the 37 rows in the source record cover these 26 parties — each is shown once here with every role it holds. Nothing is omitted.
16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555065. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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