Laurel Convalescent Hospital
7509 N. Laurel Ave, Fontana, CA 92336 · For profit - Individual · 99 certified beds · (909) 822-8066 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.8% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.3% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.8% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.5% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.2% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 2.0% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 6.5% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.8% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.9% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 7.6% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.2% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 95.5% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.0% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.8% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.04 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.44 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
42.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 46 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 26 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.45 therapist hours per resident per day in 2026Q1 — more than 76% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 38% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 42.3%CMS range 30.6–54.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.2%CMS range 5.6–14.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 61.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.5–10.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.23 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 77.3 residents a day — about 78% occupied, or roughly 22 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.35 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.61 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.12 hrs/resident/day on weekends vs 4.45 on weekdays — 7% thinner on weekends. RN hours go from 0.44 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.
- Potential for harm · Fcited before2026-03-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure potentially hazardous foods were maintained at or above 140 degrees Fahrenheit (unit of measure) at the time of service to residents, when two of two test trays (test trays of food prepared by the facility for temperature and palatability testing) had hot food items which were served to the residents below 140 Degrees Fahrenheit. This failure had the potential to cause foodborne illness in a vulnerable population of 80 residents who reside in the facility.Findings: During a review of the facility's food menu titled, Good for Your Health Menus, dated March 9, 2026, through March 15, 2026, the menu indicated breakfast for Wednesday, March 11, 2026, was to include biscuits with gravy, scrambled eggs, oatmeal, and raisins, with orange juice.During a concurrent observation and interview on March 11, 2026, at 8:19 AM, with the Dietary Services Supervisor (DSS), and the Consultant Registered Dietician 1 (CRD 1) the last meal tray cart (a cart used by staff to transport multiple resident trays of food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-12 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper and safe infection control practices were followed when:1. Certified Nursing Assistant 3 (CNA 3) removed a set of gloves after providing care for a resident and did not perform hand hygiene prior to putting on a new set of gloves to assist another resident.2. CNA 4 (CNA 4) did not wear a gown when changing linens or providing patient care for Resident 3 who was on enhanced barrier precautions (EBP - an infection control strategy that requires healthcare staff to wear gowns and gloves during high-contact care activities for residents who are known or suspected to be colonized/infected with multidrug-resistant organisms or who have wounds or indwelling devices which place them at increased risk for infection). 3. Resident 41's oxygen humidifier (small bottle attached to an oxygen tank that adds moisture to the oxygen before you breathe it in) was not changed based on the physician's order.4. The facility failed to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-12 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that two of two residents (Residents 86 and 47) received food served at an appetizing and palatable temperature when Residents 86 and 47 reported their hot foods were often served cold. This failure had the potential to negatively affect Residents 86 and 47 comfort, appetite, and overall satisfaction with meals due to not receiving food at the preferred temperature.Findings: During a review of the facility's resident council meeting minutes (meeting notes from a group of residents who meet regularly to discuss their rights and quality of care in a facility as well as to make recommendations, raise grievances, and influence decisions related to their daily living in the facility), the meeting minutes from January 27, 2026, indicated residents were complaining that their hot food was served cold during mealtimes.During a concurrent observation and interview on March 12, 2026, at 3:35 PM, with Resident 86, Resident 86 was lying in bed and stated often times, her food which was supposed to be hot, would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a dignified dining experience for three of twelve residents (Residents 19, 76 and 1) when a Restorative Nursing Assistant (RNA 1), and two Certified Nursing Assistants (CNA 1 and 5) were standing while assisting them to eat during lunch time. These failures had the potential to negatively impact Resident 19, 76 and 1's dignity and psychosocial well-being by failing to provide a respectful, person-centered approach to their dining experience.Findings: 1. During a review of Resident 19's clinical record, resident Face Sheet (a summary page in a medical chart that lists a resident's basic information), and History & Physical (a medical document completed by a healthcare provider that describes a resident's past medical history, current health problems, and findings from a physical examination) indicated, Resident 19 was admitted on [DATE], with a history of dementia (decline in brain function resulting in memory loss, confusion),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident and/or the representatives (RP) was informed of psychotropic medication (medications that affect the mind, emotions, and behaviors) treatment for one of one resident (Resident 63) when Resident 63's informed consent (document signed by resident or RP to give permission for a proposed psychotropic medication and possible risks and benefits expected) was not updated and signed by a provider and by the resident and/or the RP for Resident 63's order of Divalproex Sodium (Depakote-antiseizure and mood stabilizer) 125 milligram (MG-unit of measurement). This failure resulted in Resident 63 and/or their RP not being informed of the psychotropic medication risks, benefits, adverse reactions, and the right to refuse the administration of medications.Findings: During a review of Resident 63's admission Record (clinical record with demographic information), the admission Record indicated, Resident 63 was admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure implementation of their policy and procedure (P&P) for advance directive (a legal document that states a person's wishes about receiving medical care if that person is no longer able to make medical decisions) was completed for one of 24 residents (Resident 87) reviewed for advance directives. This failure had the potential to result in delay of treatment for the Resident 87 as related to advance directives, or for life sustaining measures to be rendered against what the resident wanted.Findings: During a review of Resident 87's admission Record (contains demographic and medical information), the admission Record indicated Resident 87 was admitted to the facility on [DATE], with diagnoses of acute respiratory failure with hypoxia (life-threatening, sudden inability of lungs to oxygenate blood that result in low oxygen levels), sepsis (life-threatening reaction to an infection that causes immune system to harm healthy tissues and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff documented the location of a resident's pain as required by the physician's order for 1 of 2 residents ( Resident 18) reviewed for pain management.This failure had the potential to result in inaccurate pain assessment, inadequate monitoring, and unmet pain management needs for Resident 18.Findings: During a review of Resident 81's Face Sheet (contains medical and demographic information), the Face Sheet, indicated Resident 81 was admitted to the facility on [DATE], with diagnoses which included fracture of the left lower leg, age-related osteoporosis (disease which causes loss of bone density and strength), acute kidney failure (a sudden decrease in kidney function), and history of falling.During a review of Resident 81's Care Plan Report, (an individualized plan for the medical care of a resident), titled, Resident has potential for alteration in comfort/pain related to: dx [diagnosis] of.fracture left lower leg,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure administered medications were accurately documented according to the facility's policies and procedures (P&P) for two out of 13 residents (Residents 45 and 82) when:1.Registered Nurse 2 (RN 2) did not document Resident 45's administration of Omeprazole (a medication used to treat acid reflex) on the Medication Administration Record (MAR- record for what medication a resident has received). This failure had the potential to result in medication errors, including double dosing and may adversely affect Resident 45's health and safety. 2. RN 2 inaccurately documented the administration time of Resident 82's Famotidine (a medication used to treat acid reflex) as 6:53 AM when the medication was observed to be administered at 5:19 AM. This failure had the potential to result in medication errors, including improper dosing intervals and inaccurate assessment of Resident 82's response to therapy.Findings: 1.During a review of Resident 45's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility did not ensure one of one resident (Resident 85) medication order for Ambien (a medication used to help treat insomnia [the inability to maintain or initiate sleep]) had a frequency in which the medication could be administered. This had the potential for Resident 85 to experience an overdose of Ambien medication which can cause severe sedation, cognitive impairment, respiratory arrest or coma.Findings: During a review of Resident 85's Face Sheet (contains medical and demographic information), the Face Sheet, indicated Resident 85 was admitted to the facility on [DATE], with diagnoses which included encephalopathy (brain dysfunction which can appear as confusion, memory loss, or personality changes), depression, and history of traumatic brain injury.During a review of Resident 85's physician's orders, an order dated February 25, 2026, indicated Zolpidem Tartrate [Ambien - a sedative-hypnotic medication used to help adults fall asleep or stay asleep through the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medication error rate was less than five percent. There were three medication errors observed out of a total of 29 opportunities for errors, affecting three out of 13 observed residents (Residents 27, 45, and 82), resulting in an overall medication error rate of 10.34 percent when:1. Famotidine (a medication to treat acid reflux) was not administered to Resident 82 within 60 minutes of scheduled time (one hour before and one hour after) according to the facility's policy and procedure (P&P).2. Omeprazole (a medication to treat acid reflux) was not administered to Resident 45 before 30 minutes of meal according to a physician order.These failures had the potential to result in unmet health care needs and increased risk of complications related to acid reflux for Residents 45 and 82. 3. Hydralazine (a medication to treat high blood pressure) was not administered to Resident 27 according to the physician-order parameters.This failure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · D2026-03-12 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dietary staff prepared and served the large portion sizes, as specified in the resident's physician order, for one of one sampled resident (Resident 66) when Resident 66's breakfast tray was sent from the kitchen without the required large portions.This failure had the potential for Resident 66 to receive a meal inconsistent with the prescribed dietary order.Findings: During a review of Resident 66's Face Sheet (contains medical and demographic information), the Face Sheet, indicated Resident 66 was admitted to the facility on [DATE], with diagnoses which included hemiplegia and hemiparesis (weakness and paralysis), hypertension (high blood pressure), and malignant neoplasm of unspecified site of left breast (breast cancer).During a review of Resident 66's physician's orders, an order dated March 15, 2025, indicated Resident 66 was to receive, .Large portions TID [three times a day].During a review of Resident 66's Care Plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident's equipment was maintained in safe operating condition for 1 of 2 residents (Resident 86) when Resident 86 bed malfunctioned such that the foot section would not elevate, the head and foot controls were reversed, and normal bed positioning could not be performed as intended. This failure had the potential to affect Resident 86 safety, comfort, and positioning needs, and create risk for confusion, distress, and delayed staff response during care.Findings:During a review of Resident 86's clinical record, the Record of Admission (contains demographic and medical information), the Record of Admission indicated, Resident 86 was admitted to the facility on [DATE] with diagnoses which included, Spinal Stenosis Lumbar Region(A narrowing of the tunnel in the lower back that houses nerves, causing pressure on nerves), Fibromyalgia ( A chronic disorder characterized by widespread pain, fatigue, and tenderness throughout the body),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent one of three sampled residents (Resident 1), who was diabetic, obese, and immobile and at risk for skin breakdown develop pressure injuries (pressure on body prominence causes breakdown to tissue) as follows: a. Left heel, left great toe and 1st metatarsal developed a deep tissue injury (DTI). And right medial foot fluid blister. b. Acquired an open wound to left elbow and sacral (tailbone) c. No family notification of left elbow and sacral open wound and wound treatment. This failure had the potential to result in a clinically compromised resident, (Resident 1) to be placed at risk for unnecessary pain, infection and death due to wounds not being identified and treated to prevent progressing. Findings: During review of Residents 1's admission Record (general demographics), the document indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included: myocardial infarction type 2 (heart attack), diabetes type 2 (body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure the kitchen refrigerator temperature was maintained at 40 degrees Fahrenheit (F) or lower. This deficient practice had the potential to affect all residents who received food from the kitchen. Findings included: An undated facility policy titled, Refrigerator/Freezer Storage revealed, 3. If temperatures are not within appropriate range, dietary staff will notify the dietary supervisor and / or Maintenance Supervisor and Administrator: Refrigerator Temperature 40 degrees F or lower. During an observation of the kitchen on 11/11/2024 at 8:35 AM, 8:43 AM, and 10:06 AM, the refrigerator temperature was noted as 45 degrees F. During a concurrent observation and interview on 11/11/2024 at 1:45 PM, the Dietary Supervisor (DS) checked the thermometer inside the refrigerator and stated the temperature was 45 degrees F. The DS stated a temperature reading of 45 degrees F could impact the food. The DS stated the temperature of the refrigerator should not be above 41 degrees F. During an observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure the residents' fingernails were clean and trimmed for 2 (Resident #2 and Resident #136) of 3 sampled residents reviewed for activities of daily living (ADLs). Findings included: A facility policy titled, Activities of Daily Living (ADLs), Supporting, revised 03/2023, revealed, Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living. The policy specified, 2. Appropriate care and services will be provided for resident's who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with: a hygiene (bathing, dressing, grooming, and oral care.) 1. An admission Record revealed the facility admitted Resident #2 on 11/20/2007. According to the admission Record, the resident had a medical history that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure a resident's catheter was secured using a securement device for 1 (Resident #52) of 2 sampled residents reviewed for urinary catheters. Findings included: A facility policy titled, Catheter Care, Urinary, revised 08/2022, indicated 4. Ensure that the catheters remains secured with a securement device to reduce friction and movement at the insertion site. An admission Record indicated the facility admitted Resident #52 on 07/22/2022. According to the admission Record, the resident had a medical history that included diagnoses of chronic kidney disease, benign prostate hypertrophy with lower urinary symptoms, obstructive and reflex uropathy, and urinary tract infection. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/04/2024, revealed Resident #52 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated the resident had moderate cognitive impairment. The MDS revealed Resident #52 had an indwelling catheter. Resident #52's Order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow their Policy when the nursing staff failed to provide care for 2 of 3 sampled Residents (Resident 1 and 2). This failure had the potential to place two clinically compromised Residents (Resident 1 and 2) psychosocial health and safety at risk. When facility staff failed to provide Resident ' s 1 and 2 with requested care and services. Findings: During an interview on October 2, 2024, at 4:37 PM, with Resident 1, Resident 1 in bed, is alert and oriented. Resident 1 stated it will take hours for the nursing staff to change her diaper no matter what time of day she activates the call light. During review of Resident 1 ' s admission Record (General demographics) on October 2, 2024, indicates admitted to facility on September 18, 2024, with diagnosis (DX) include Enterocolitis (inflammation of both the small intestine and the colon) muscle weakness, abnormalities of gait (the way a person walks) and mobility, hypertension (high blood pressure), Gastro-esophageal reflux (heartburn). During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent for one of three sampled residents Resident 1, two pressure injuries from reopening and an physician order placed a Computed tomography (CT) to right foot, instead of left foot. This failure placed a clinically compromised Residents (Resident 1) health and safety at risk and could have delayed treatment. Findings: During review of Residents 1 ' s admission Record (general demographics), the document indicated Resident 1 was admitted to the facility on [DATE], with diagnoses to include: contracture right knee (stiffness), vascular dementia (brain damage by multiple strokes, causing memory loss), flaccid neuropathic bladder (bladder doesn ' t contract, lead to urine retention). During a review concurrent interview and record review of Resident 1 ' s Medical Record with the Assistant Director of Nursing (ADON), reviewed are as follows: 1. SKIN PROGRESS REPORT: July 12, 2024, Coccyx Stage 4, measuring 3.5cmx4.6cmx0.1cm . Reopened sacrococcyx wound.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
ased on interview and record review, the facility failed to protect against physical and verbal abuse for one of three sampled residents (Resident 1) when Resident 1 fell out of bed and a Certified Nursing Assistant (CNA 1) pulled Resident 1 by one arm back onto the bed and Resident 1 ' s hip rubbed against the footrest. The CNA 1 stated to Resident 1 Stop that! you ' re being annoying! This failure caused Resident 1 to suffer physical and verbal abuse. Findings: An unannounced visit was made to the facility on May 21, 2024, at 9:48 AM, to investigate a facility reported incident regarding an allegation of physical and verbal abuse. A review of Resident 1 ' s face sheet (a document that gives a summary of resident ' s information), undated, indicated an initial admission date of April 9, 2019. Resident 1 had diagnoses that included partial paralysis of the left side of the body following a stroke and dementia (a group of thinking and social symptoms that interferes with daily functioning). A review of a Registered Nurse Supervisor ' s (RNS) witness statement, undated, indicated, RN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their policy when staff did not notify the physician and alternative physician promptly for a change of condition for one of four sampled residents (Resident 1). This failure had the potential to result in a delay of treatment for redness, swelling and tender to touch of the left foot of Resident 1. Findings: During a review of Resident 1 ' s admission Record (general demographics) on May 22, 2024, the document indicated Resident 1 was last admitted to the facility on [DATE], with diagnosis that included type 2 diabetes mellitus (a condition of that occurs when the sugar in the blood is too high), osteoporosis ( a condition that causes bones to become weak and more likely to break), hypertension, rheumatoid arthritis (a condition of joint swelling and pain), contracture of muscle left lower leg (a condition that occurs when the muscles, tendons, joints and tissues tighten or shorten). During a review on May 22, 2024, at 10:00 am, of Resident 1 '…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of four clinically compromised residents (Resident 1) was provided transportation for his dialysis treatment appointment. This failure had the potential to result in a delay of treatment that could adversely affect and further compromise Resident 1 ' s health. Findings: During a review of Resident 1 ' s admission RECORD (general demographics) on May 23, 2024, the document indicated Resident 1 was originally admitted to the facility on [DATE], with diagnoses that include diabetes mellitus (a condition that affects the way the body process blood sugar), end stage renal dialysis (a condition that cause the kidney to cease working), hypertension (a condition with blood pressure that is higher than normal), congestive heart failure (a condition that occurs when the heart muscle does not pump blood as well as it should) and hyperparathyroidism (a condition where the thyroid does not create and release enough thyroid hormone into the bloodstream). A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed when the Licensed Vocational Nurse (LVN 1) failed to assess, notify the physician and the responsible party of a change of condition for one of three sampled residents (Resident 1) according to facility policy. This failure placed a clinically compromised Resident (Resident 1) health and safety at risk by causing a delay in treatment, and transfer to acute hospital for evaluation. Findings: During review of Residents 1's admission Record (general demographics), the document indicated Resident 1 was admitted to the facility on [DATE], with diagnoses to include: encephalopathy (brain disease causing declining concentration, memory loss, personality changes, sepsis (infection in bloodstream), type 2 diabetes mellitus ( body does not make enough insulin or does not use insulin well), urinary tract infection (urine infection), hypertension (high blood pressure), hemiplegia and hemiparesis following cerebrovascular disease affecting right dominant side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to continually document blood sugar results in the medical record for one of three sampled residents (Resident 1). This failure placed a clinically compromised Resident (Resident 1's) health and safety at risk when the facility was not able to track blood sugar patterns and results. Findings: During review of Residents 1's admission Record (general demographics), the document indicated Resident 1 was admitted to the facility on [DATE], with diagnoses to include: encephalopathy (brain disease causing declining concentration, memory loss, personality changes, sepsis (infection in bloodstream), type 2 diabetes mellitus ( body does not make enough insulin or does not use insulin well), urinary tract infection (urine infection), hypertension (high blood pressure), hemiplegia and hemiparesis following cerebrovascular disease affecting right dominant side (paralysis to one side, partial weakness , conditions affection blood flow to the brain), osteoarthritis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-07 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 1) received intravenous antibiotic medications as prescribed by the physician. This failure had placed a clinically compromised Resident (Resident 1) health and safety at risk by causing a delay in treatment when IV antibiotic medication were not given as ordered by a physician. Findings: During review of Residents 1's admission Record (general demographics), the document indicated Resident 1 was admitted to the facility on [DATE], with diagnoses to include: encephalopathy (brain disease causing declining concentration, memory loss, personality changes, sepsis (infection in bloodstream), type 2 diabetes mellitus ( body does not make enough insulin or does not use insulin well), urinary tract infection (urine infection), hypertension (high blood pressure), hemiplegia and hemiparesis following cerebrovascular disease affecting right dominant side (paralysis to one side, partial weakness , conditions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure staff reported an allegation of abuse to outside agencies in the timeframe specified by the facility's policy and procedures (P&P) and as required by federal regulations. This failure resulted in an allegation of abuse to not be reported timely which had the potential to place Resident 1 at risk for ongoing abuse or mistreatment due to a delay in the reporting and investigation of the alleged incident. Findings: A review of Resident 1's admission Record (contains medical and demographic information), indicated Resident 1 was initially admitted to the facility on [DATE], with diagnoses which included heart failure, major depressive disorder, schizophrenia (a serious mental disorder in which people interpret reality abnormally), and monoplegia of upper limb affecting left dominant side (paralysis of the left arm). During an interview on February 27, 2024, at 2:55 PM, with Social Worker 1 (SW 1), SW 1 stated the facility reported an allegation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent a serious injury for one of three sampled residents' (Resident 1) who sustained a right distal humeral fracture (a break in lower end of the humerus bone) while Certified Nursing Assistant CNA1 was performing care, for one of three sampled residents (Resident 1). This failure contributed to a clinically compromised Resident 1 having to be transferred to general acute hospital for emergency treatment of fracture. Findings: During review of Residents 1's admission Record (general demographics), the document indicated Resident 1 was admitted to the facility on [DATE], with diagnoses to include: cerebral infarction (damage to tissues in brain due to loss of oxygen), hypertension (high blood pressure), age related osteoporosis without current pathological fracture (bones become brittle and fragile from loss of tissue). During a concurrent interview and record review of Resident 1's Medical Record with the Director of Staff Development…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a change in condition of one of four sampled residents (Resident 1) was reported to the attending physician and the representative in accordance with the facility's policy and procedure. This failure had potential to result in a delay of diagnosis and early treatment for symptoms of low blood sugar. Findings: During a review of Resident 1's admission Record (general demographics), on March 5, 2024, the document indicated Resident 1 was admitted to the facility on [DATE], with diagnosis that included type 2 diabetes mellitus (a disease that occurs when the blood sugar is too high), dysphagia (a condition with difficulty swallowing), respiratory failure (a condition that makes it difficult to breathe on your own) hypertension (high blood pressure) and hyperlipidemia (high concentration of fats in blood). During a review of Resident 1's Order Summary Report (physician's orders), on March 5, 2024, the orders included, Insulin Regular NOTIFY MD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement safeguards to prevent accident hazards, for one of three sampled residents (Resident 1) when Resident 1 was struck by an object falling from the roof during facility approved roof maintenance. This failure caused Resident 1 to suffer an injury to her left shoulder after being struck by the object falling from the roof. Findings: An unannounced visit was made to the facility on August 29, 2023, at 9:50 AM, to investigate a facility reported incident in regard to a resident accident and injury. A review of Resident 1 ' s face sheet (a document that gives a summary of resident information), undated, indicated an admission date of July 13, 2023, with diagnoses that included: end stage renal disease (a medical condition where the kidneys cease functioning on a permanent basis). During an observation and interview with the Maintenance Director (M/D), Administrator (Admin) and Director of Nursing (DON) on August 29, 2023, at 10:20 AM, the M/D stated he was performing maintenance on the roof on August 18,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-11-18 · tag F0813 — widespreadHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility did not have a policy regarding use and storage of foods brought in for residents by family and other visitors, that indicated how they would ensure safe and sanitary storage, handling, and consumption. This had the potential to lead to unsafe food handling and foodborne illness in a medically compromised population of 83 residents. Findings: During interview with a Certified Nursing Assistant (CNA 7) on November 16, 2021 at 09:17 AM, she stated we do not allow food to be brought in from home or outside because of Covid -19, if there was a food borne infection it would be our fault. During an interview with the Registered Nurse Supervisor (RN 1), on November 16, 2021 at 9:17 AM, he stated that they do not have refrigerators for residents to use to store food. During interview with the Dietary Services Supervisor (DSS) on November 16, 2021 at 09:56 AM, she stated they cannot store food in the kitchen from outside. They do not have a refrigerator to store resident food, if family brings in something from home, they need…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform preventative maintenance on five out of fifteen oxygen concentrators (an electrically powered medical device that uses environmental air and delivers it to a patient in the form of supplemental oxygen), when preventative maintenance was not completed by the expiration date listed on the machine. This failure had a potential to cause avoidable hazards and accidents to residents due to electrical failure, electric shock, and lack of oxygen due to inadequate levels of oxygen being produced by the machine. Findings: During an observation on November 15, 2021, at 7:08 AM, in room [ROOM NUMBER]-A, an oxygen concentrator was present and had a label noting that preventative maintenance was due on March 5, 2021. During an observation on November 15, 2021, at 9:38 AM, in room [ROOM NUMBER]-B, an oxygen concentrator was present and had a label noting that preventative maintenance was due on March 5, 2021. During an observation on November…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-11-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review the facility failed to provide direct care service hours for the entire patient day when there was a shortage of certified nursing assistant (CNA) hours noted on: October 24, 2021, November 5,6,13,and 14 2021 (Dates reviewed October 15, 2021 to November 14, 2021). This failure had the potential of putting the health and safety of clinically compromised residents residing in the facility at risk. Findings: During an interview with Resident 29 on November 15, 2021 at 10:59 AM, he stated, he believed there was a shortness of staff, sometimes he has to wait up to half an hour or more when he needs assistance. During an interview with Resident 40 on November 15, 2021 at 11:23 AM, he stated, staffing was poor at times, sometimes one CNA was running around trying to do everything. Resident 40 stated he knew they were short of staff at nighttime the most. During an interview with CNA 2 on November 15, 2021 at 2:02 PM she stated sometimes we were really short of CNA's, sometimes only three CNA's or less on the night shift. During an interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide two out of 18 sampled residents (Residents 71 and 63) the choice to eat their meals in the dining room when there were not enough staff to accommodate them. This failure had a potential to cause psychological harm due to loss of interaction with other residents and the provision of rights that are conducive to a homelike environment. Findings: During an observation and concurrent interview on November 15, 2021, at 12:45 PM, with Resident 71, it was noted that she was eating her lunch within her room. She stated, that the dining room was closed but she didn't know why. She expressed that she very much preferred to eat in the dining room. During an observation and concurrent interview on November 15, 2021, at 12:53 PM, with a Resident 63, who was observed to be eating lunch in her room. She stated, I don't like eating in my room, but the dining room is closed today because they don't have enough staff to watch us. During an interview on November 15, 2021, at 12:55 PM, with a certified nursing assistant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to hold the medication as per physician's orders for one of four residents (Resident 25) when the dialysis center recommendation was not followed. This failure has the potential to place Resident 25 at risk of developing complications such as bone fractures, bone pain and muscle weakness. Findings: During a review of Resident 25's admission Record (clinical record with demographic information), the admission Record indicated, Resident 25 was admitted to the facility on [DATE], with diagnoses which included End Stage Renal Disease (a condition where kidneys cannot longer function on their own) and dependence of renal dialysis (a medical procedure of removing waste and excess fluid from the body). During an observation on November 15, 2021, at 9:03 AM, Resident 25 was sitting on his wheelchair, outside his room, waiting for transportation to the dialysis center. During a review of Resident 25's Dialysis Communication Record (DCR) (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a system for the disposition of all controlled drugs was maintained in a universe of 83 residents, when two containers, used for the destruction of expired or discontinued controlled drugs, were not secured in a double locked location and contained non-destroyed drugs. This failure had the potential to cause drug diversion (the transfer of any legally prescribed controlled substance from the individual for whom it was prescribed to another person for any illicit use) and accidental exposure. Findings: During a medication storage and disposition observation and interview with the Director of Nursing (DON) on [DATE] at 11:58 AM, the DON stated when controlled drugs were expired or discontinued, I place them here. The DON indicated a metal, two drawer, filing cabinet. The filing cabinet had two locks. The DON opened the filing cabinet, the filing cabinet contained multiple containers of controlled drugs. The DON stated she was the only…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a drug regimen review system was maintained for one of 18 sampled residents (Resident 56) when the pharmacist's reported irregularities were not acted upon for four months. This failure had the potential to cause Resident 56 to receive too much antidepressant medication. Findings: A review of Resident 56's face sheet (a document that gives a summary of a resident's information), undated, indicated Resident 56 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs). A review of Resident 56's Note To Attending Physician/Prescriber, dated July 20, 2021 indicated the following: Resident has been on Remeron [an antidepressant medication] 7.5 mg [milligrams] qhs [every night] for depression m/b [manifested by] poor appetite since 4/20 [April 2020] and Depakote [an anticonvulsant medication used to treat bipolar disorder] 125 mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to secure a metered dose inhaler (a device used to administer medication by breathing it into the lungs) containing Fluticasone, Proprianate and Salmeterol, (medications commonly used for respiratory conditions) when it was observed on a resident's (Resident 7's) bedside table. This failure had a potential to cause harm to other residents who could access the medication without the appropriate knowledge of its use. Findings: During a tour of the facility on November 15, 2021, at 9:08 AM, a metered dose inhaler of Fluticasone, Proprianate, and Salmeterol, was observed to have been left unattended and accessible to other residents on Resident 7's bedside table. During an interview on November 15, 2021, at 9:10 AM, with a Licensed Vocational Nurse (LVN 6), she stated that the inhaler should not have been left at Resident 7's bedside. It should have been locked back into the medication cart as soon as she had taken it. She doesn't have a doctor's order to keep it at her bedside and even if she did it would be locked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-18 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the menu for the dysphagia mechanical diet (texture-modified diet that restricts foods that are difficult to chew or swallow) when Resident 45 received puree (smooth without any lumps) green beans instead of mash-able chopped green beans. This had the potential to lead to the resident not eating the food because it was a more restrictive texture modification than physician prescribed. Findings: During an observation on November 15, 2021 at 11:54 AM, Dietary Aide 1 (DA1) was plating the food for residents and served Resident 45 who was on a dysphagia mechanical soft diet puree green beans. During an interview with the Dietary Services Supervisor (DSS) on November 15, 2021, at 04:22 PM, she stated, DA 1 should have served the mash-able green beans, as specified on the menu, not puree green beans. A review of the recipe: Southern [NAME] Beans, Dysphagia, dated 2019, make with cut green beans chopped ½ or less. May add bacon fat or margarine, onions chopped ½ or less, and salt and pepper. [NAME] until…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-18 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility did not store, and prepare food in accordance with professional standards for food service safety when: 1. There was no air gap on the food preparation sink (a gap between the water supply outlet and the flood level rim of a plumbing fixture or equipment that prevents contamination that may be caused by backflow) 2. Can opener had residue on the blade 3. Bottom shelf of the refrigerator had debris and food stain 4. Pepperoni was uncovered in the freezer 5. The bulk sugar was contaminated with a bug 6. Floor in the dry storage had food debris and trash This had the potential to lead to food borne illness in an immune-compromised population of 80 residents who received food from the kitchen. Findings: 1. During the kitchen observation on November 15, 2021 at 07:40 AM, there was no air gap on the food preparation sink. During an interview with the Dietary Services Supervisor (DSS) on November 15, 2021, at 08:11 AM, the DSS stated she would let maintenance know, she did not know the sink needed an air gap. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility record review, the facility failed to maintain infection control practices when: 1. Three of eighty-three residents (Resident 25, 40 and 64) had urinals in their rooms which were not labeled with room/bed number and/or resident's name. 2. Staff was observed not performing hand hygiene after providing care for one resident (Resident 13) and retrieve clean linen from the closet. These failures had the potential to spread infectious disease to other residents and staff in the facility. Findings: 1a. During a review of Resident 25's admission Record (clinical record with demographic information), the admission Record indicated, Resident 25 was admitted to the facility on [DATE], with diagnoses which included End Stage Renal Disease (a condition where kidneys cannot longer function on their own) and dependence of renal dialysis (a medical procedure of removing waste and excess fluid from the body). During a concurrent observation and interview on November 16, 2021, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to LONGWOOD MANAGEMENT CORPORATION — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.2 | +0.8 vs chain |
| Health inspection | 3 of 5 | 2.1 | +0.9 vs chain |
| Staffing | 4 of 5 | 3.3 | +0.7 vs chain |
| Quality measures | 4 of 5 | 3.3 | +0.7 vs chain |
The other 37 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FRIEDMAN FAMILY TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 06/30/2023 |
| IRA D FRIEDMAN 1991 TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 06/30/2023 |
| LEHMANN FAMILY 1991 TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 06/30/2023 |
| THE KLAVAN FAMILY TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 06/30/2023 |
| THE TZIPPY FRIEDMAN NOTIS 1990 TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 06/30/2023 |
| FRIEDMAN, AARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNF | 20% | since 06/30/2023 |
| KLAVAN, RACHEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | 20% | since 06/30/2023 |
| LEHMANN, LIBBY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | 20% | since 06/30/2023 |
| FIGUEROA, LESLY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/08/2025 |
| FRIEDMAN, IRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 06/30/2023 |
| GOLBOO, SEPEHR | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/22/2019 |
| ADF ENTERPRISES, A CALIFORNIA LIMITED PARTNERSHIP | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| CLIFTONLARSONALLEN LLP | Organization | ADP OF THE SNF | — | since 06/30/2023 |
| LONGWOOD MANAGEMENT LLC | Organization | ADP OF THE SNF | — | since 01/01/2023 |
| NAVARRO, MILDRED | Individual | ADP OF THE SNF | — | since 12/12/2024 |
| PERVAIZ, ZAID | Individual | ADP OF THE SNF | — | since 01/01/2013 |
CMS files one row per role, so the 24 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056429. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.