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Claremont Heights Post Acute

590 S. Indian Hill Blvd., Claremont, CA 91711 · For profit - Individual · 99 certified beds · (909) 624-4511 Medicare & Medicaid certified

Call the home — (909) 624-4511 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2025Behavioral-health or dementia-care citation at the harm level (F0744)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (85) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
250 W San Jose Ave · (833) 574-2273 · Call to confirm hours
Pharmacy
250 W San Jose Ave · (866) 342-2806 · Call to confirm hours
Grocery
436 Auto Center Dr · (909) 267-7252 · Call to confirm hours
Park
Doane Ave · Typically dawn to dusk
Place of worship
480 Georgia Ct · (909) 503-7239

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.3%10.2%15.4%typical
Long-stay residents who lose too much weight5.2%4.0%5.4%typical
Long-stay residents with a catheter left in their bladder0.6%0.8%0.9%better
Long-stay residents with a urinary tract infection1.4%1.2%2.0%better
Long-stay residents with depressive symptoms15.6%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.7%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened7.8%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.0%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine98.8%98.2%95.3%typical
Long-stay residents with pressure ulcers2.2%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control6.1%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table8.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine94.1%93.2%79.4%better
Short-stay residents rehospitalized after admission23.9%23.0%22.6%typical
Short-stay residents with an outpatient ER visit6.0%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.882.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.201.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 94 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.0%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
59.2%U.S. median 56.6%
Met the expected recovery
0.70U.S. median 0.31
Therapy hours / resident / day
0.35hours / resident / day
Physical therapy
0.28hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 59.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 76 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.70 therapist hours per resident per day in 2026Q1 — more than 92% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.0%CMS range 37.9–57.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.1–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.4%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.7–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.461.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.43
RN hours/ resident / day
0.97
LPN hours/ resident / day
2.60
Aide hours/ resident / day
4.00
Total nurse hours/ resident / day
0.41
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 99 beds and averages 94.2 residents a day — about 95% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.00 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.60 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.79 hrs/resident/day on weekends vs 4.09 on weekdays — 7% thinner on weekends. RN hours go from 0.44 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-02-27)
19
at the previous standard inspection (2025-01-10)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

85 citations, most serious first. The 11 most serious are shown; the remaining 74 are one tap away and print in full.

  • Actual harm · G2025-06-26 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of five sampled residents (Resident 1), who had diagnosis of dementia (loss of memory and other mental abilities severe enough to interfere with daily life), had a history of fall (unintentionally coming to rest on a lower-level surface) on 6/1/25, and was assessed at a high fall risk on 6/1/25, received care needs and services to prevent a fall on 6/19/25 by failing to ensure:Licensed Vocational Nurse (LVN) 2 monitored (observed and checked) and promptly (quickly/rapidly/immediately) redirected Resident 1 (direct Resident 1 to a new or different place or purpose) when Resident 1 got up from Resident 1's wheelchair unassisted while Resident 1 was at Nurses' Station 1 on 6/19/25 [at around 10 am].As a result, on 6/19/25, at approximately 10 am, Resident 1 fell out of Resident 1's wheelchair, in front of Nurses' Station 1. Resident 1 sustained fractures (break in the bones) of the left 8th, 9th, and 10th ribs (are commonly referred to as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat two of four sampled residents (Resident 1 and Resident 4) with respect and dignity when on 4/15/2026 Resident 1 and 4's urinals (a receptacle used to collect urine [a yellowish liquid waste product produced by the kidneys]) were half filled with urine and left on top of the resident's dressers.This deficient practice resulted in feelings of embarrassment to Resident 1 and Resident 4.Cross Reference with F880 Findings:a. During a review of Resident 1's Face Sheet (FS, admission record), the FS indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD, a group of long-term lung diseases that block airflow), heart failure (heart muscle doesn't pump blood as well as it should), and morbid (severe) obesity.During a review of Resident 1's History and Physical (H&P), dated 9/9/2025, the H&P indicated Resident 1 had the capacity to understand and make decisions.During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were followed for two of four sampled residents (Resident 1 and Resident 4) whose urinals (a receptacle used to collect urine [a yellowish liquid waste product produced by the kidneys]) were observed half full of urine and were left on top of the resident's dressers.This deficient practice had the potential to result in bacterial growth inside the urinals and infections to Resident 1 and Resident 4.Cross Reference with F550Findings:a. During a review of Resident 1's Face Sheet (FS, admission record), the FS indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD, a group of long-term lung diseases that block airflow), heart failure (heart muscle doesn't pump blood as well as it should), and morbid (severe) obesity.During a review of Resident 1's History and Physical (H&P), dated 9/9/2025, the H&P indicated Resident 1 had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure three of three sampled residents (Resident 1, 6, and 54) were treated with dignity when:a. Certified Nursing Assistant (CNA) 6 left Resident 54's lower body exposed. b. CNA 12 stood over in front of Resident 1 while assisting Resident 1 to drink during lunch.C. Speech Therapist (ST) was standing while feeding Resident 6.These deficient practices resulted in Resident 54 feeling uncomfortable, cold and naked and had the potential to cause Resident 1, 6 and 54 feeling humiliated, negatively impacting the residents' psychosocial well-being. Findings: a. During a review Resident 54's admission Record (AR), the AR indicated Resident 54 was admitted to the facility on [DATE]with diagnoses that included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness in the arm, leg, and face on one side of the body) following cerebral infarction (stroke – loss of blood flow to a part of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility's policy and procedure (P&P) titled, Advance Directives, for two of two sampled residents (Resident 4 and Resident 35) when:1. Copies of Resident 4's and Resident 35's advance directives (AD-a legal document that provides instructions for medical care when a person can no longer decide on their own) were obtained and filed in Resident 4's and Resident 35's medical records.2. The Social Services Director (SSD) did not ensure the Durable Power of Attorney (DPOA, a legal document allowing another person to manage one's financial, legal, or medical affairs when one can no longer decide on their own) filed in Resident 35's medical records also covered medical or healthcare decisions.These failures had the potential to result in conflict regarding Resident 4's and Resident 35's choices regarding health care decisions and the residents' medical wishes not to be honored.Findings: a. During a review of Resident 4's admission Record (AR),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a Care Plan (CP, a form where one can summarize a person's health conditions, specific care need, and current treatments) for three of three residents (Resident 103, 13, and 67) as evidenced by:Failure to develop a CP for Resident 13's behavior of pulling and removing Resident 13's gastrostomy tube (GT - medical feeding tube inserted through the abdomen directly into the stomach to deliver nutrients, fluids, and medications.)Failure to develop a CP for Resident 67's personal preference to apply tape to the eyelids. Failure to develop a CP for Resident 103's admission to hospice care.These failures had the potential for Resident 103, 13 and 67 to not obtain their highest physical, mental and psychosocial well-being.Findings: A. During a review of Resident 13's admission Record (AR), the AR indicated Resident 13 was admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including Parkinson's disease (brain disorder in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure appropriate and necessary care and services were provided for three of three sampled residents (Residents 58, 105 and 29) by failing to:A. Ensure Resident 58's physician order for Tresiba (a once-daily long-acting injectable insulin [a hormone that removes excess sugar from the blood] used to improve blood sugar control) contained administration parameters (specific instructions that must be followed when giving insulin).B. Ensure Resident 58's blood sugar levels were checked prior to administering Tresiba.These deficient practices had the potential to result in serious health complications for Resident 58.C. Ensure non-legend medications (medication that can be purchased over-the-counter [OTC] without a prescription) were not kept at Resident 105's and Resident 29's bedside without a physician's order and without following the facility's process for self-administration (the process where patients manage and take their own medications).This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-27 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure foods brought in from outside of the facility were stored properly for two of two sampled residents (Resident 105 and Resident 4), in accordance with the facility's policy and procedure (P&P) titled, Food Brought in by Visitors. This deficient practice placed Resident 105 and Resident 4 at risk for serious complications from food borne illnesses (any illness resulting from eating contaminated/spoiled foods).Findings: a. During a review of Resident 105's admission Record (AR), the AR indicated, Resident 105 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including heart failure (a heart disorder which causes the heart to not pump blood efficiently) and essential (primary) hypertension (HTN - high blood pressure). During a review of Resident 105's History and Physical (H&P, physician's clinical evaluation and examination of the resident), dated 2/18/2026, the H&P indicated Resident 105 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection prevention and control practices by failing to ensure two of two sampled residents' (Resident 105's and Resident 50's) personal care items were labeled and stored properly. This deficient practice had the potential to result in cross contamination (the process by which microorganisms are unintentionally transferred from one area/object to another with a harmful effect) and/or the development and transmission of disease (an illness or sickness) and infections for Resident 105 and Resident 50.Findings:a. During a review of Resident 105's admission Record (AR), the AR indicated Resident 105 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including heart failure (a heart disorder which causes the heart to not pump the blood efficiently) and essential (primary) hypertension (HTN - high blood pressure). During a review of Resident 105's History and Physical (H&P, physician's clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a safe and clean environment for one of one sampled resident (Resident 76) when the wall in Resident 76's room was observed with a red tinged substance.These failures resulted in Resident 76 living in an unclean environment and had the potential to result in psychosocial decline to Resident 76.Findings:During a review of Resident 76's admission Record (AR), the AR indicated the facility originally admitted Resident 76 on 2/10/22 with a readmission date of 3/10/2025 with diagnoses including nontraumatic intracerebral hemorrhage in cerebellum (a sudden bleed inside the part of the brain that controls balance and coordination) and acute (sudden) respiratory failure with hypoxia (a medical condition that happens when your lungs cannot get enough oxygen [colorless, odorless gas]).During a review of Resident 76's History and Physical (H&P), dated 3/11/2025, the H&P indicated Resident 76 could make needs known but could not make medical decisions.During a review of Resident 76's Minimum Data Set (MDS- a resident assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide evidence that the use of physical restraints (any manual method, physical or mechanical device, equipment, or material that restricts the resident's freedom of movement or normal access to his/her body) for one of one sampled resident (Resident 13) was a measure of last resort to protect the safety of the resident.This deficient practice had the potential for Resident 13 to be restrained unnecessarily and could negatively impact Resident 13 mentally, psychosocially and increase the risk for impaired skin integrity.Findings: During a review of Resident 13's admission Record (AR), the AR indicated Resident 13 was admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including Parkinson's disease (brain disorder in which there is a lack of the chemical messenger dopamine, which helps control muscle movement; leads to muscle stiffness, weakness and trembling) with dyskinesia (difficulty in performing or controlling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 74 citations
  • Potential for harm · Dcited before2026-02-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident's (Resident 35's) Care Plan (CP - provides direction on the type of nursing care an individual needs that include goals of treatment, specific nursing interventions [actions, treatments, procedures, or activities designed to meet an objective] and an evaluation plan), was revised after Resident 35 had a significant weight loss (5% in 1 month or 10% in 6 months of total body weight). This deficient practice had the potential to result in the continued implementation of an ineffective or inadequate CP interventions to prevent Resident 35 from further unplanned weight loss. Findings: During a review of Resident 35's admission Record (AR), the AR indicated Resident 35 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including cerebral palsy (a group of conditions that affect movement and posture, caused by damage to the developing brain) and unspecified severe protein-calorie…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the nursing staff had the appropriate competencies and skills sets necessary to care for residents' needs and related services when the facility:a. Failed to provide documentation indicating nursing staff (general) had been trained in the use of physical restraints (any manual method, physical or mechanical device, equipment, or material that restricts the resident's freedom of movement or normal access to his/her body) while one of one sampled residents (Resident 13) used bilateral mitten restraints (specialized glove that covers the fingers and palm designed to limit the ability to grip or pull at medical lines and devices) and an abdominal binder (compressive, elastic garment worn to reduce access to medical devices.b. Failed to ensure one of three Certified Nursing Aides' (CNA 15) employee personnel file had documentation of a recent background check (a screening process used by employers to verify a candidate's history) upon hire and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-27 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three Certified Nursing Assistant's (CNA 15's) performance review was completed at least once every 12 months. This deficient practice resulted in the facility not assessing and evaluating the necessary skills and competencies of CNA 15 and placed residents assigned to CNA 15 at risk for inadequate and unsafe care.Findings: During a concurrent interview and record review on 2/27/2026 at 11:41 AM with the Director of Staff Development (DSD), CNA 15's employee personnel file was reviewed. The DSD stated CNA 15 was hired on 2/8/2015 and the last performance review on CNA 15 on file was dated 6/8/2024. CNA 15's Employee Performance Review (EPR), dated and signed 6/8/24 was reviewed. The EPR was incomplete. The DSD stated completing a performance review annually was important to ensure CNAs (in general) were aware of how the CNAs were doing with their skills and what to improve on to ensure the CNAs provided quality of care. During a review of the facility's Employee Handbook (EH), edition dated January 2024, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications were not left at the bedside for one of one sampled resident (Resident 73) when Resident 73's Calcium Carbonate oral chewable tablet (generic for Tums, over the counter medication containing calcium carbonate designed to relieve heartburn, sour stomach, acid indigestion and upset stomach) was found on Resident 73's bedside table on 2/24/2026.This failure had the potential for Resident 73 to choke or take more medication than prescribed.Findings:During a review of Resident 73's admission Record (AR), the AR indicated Resident 73 was admitted to the facility on [DATE] with multiple diagnoses including hemiplegia (total paralysis) and hemiparesis (weakness) following cerebral infarction (condition where blood flow to a part of the brain is blocked or reduced, causing brain tissue to die due to lack of oxygen) affecting left non-dominant side. During a review of Resident 73's Minimum Data Set (MDS - a federally mandated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility's protocol for antibiotic stewardship for one of one sampled resident (Resident 106). Resident 106 was screened for pneumonia (an infection that causes the lungs to fill with fluid or pus) and prescribed levofloxacin (a strong broad-spectrum antibiotic used for bacterial infections like pneumonia) without meeting the necessary criteria.This deficient practice had the potential for Resident 106 to develop antibiotic resistance.Findings:During a review of Resident 106's admission Record (AR), the AR indicated Resident 106 was admitted to the facility on [DATE] with multiple diagnoses including quadriplegia (partial or total paralysis of all four limbs and the torso), pneumonia, and solitary pulmonary nodule (area of abnormal growth on the lungs).During a review of Resident 106's Patient Report (PR) dated 2/24/2026, the PR indicated Resident 106's chest x-ray (noninvasive imaging test that uses a small amount of radiation to create…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a care plan's (CP) interventions to keep bilateral (both sides) floor mats next to the bed for one of two sampled residents (Resident 2).This deficient practice had the potential to result in unmet individualized needs for Resident 2 and the potential to affect the resident's physical well-being.Findings:During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 8/11/2020, with diagnoses that included dementia (a progressive state of decline in mental abilities) and lack of coordination.During a review of Resident 2's Minimum Data Set (MDS- a resident assessment tool), dated 10/22/2025, the MDS indicated Resident 2 had severe cognitive (the ability to think and process information) deficit. The MDS indicated Resident 2 required maximal assistance (Helper lifts or hold trunk or limbs and provides more than half the effort) with walking 10 feet, sitting to standing, chair/bed-to- chair transfers, and with toilet transfers.During a review of Resident 2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that Certified Nursing Assistant 1 (CNA 1), CNA 2, and Licensed Vocational Nurse 1 (LVN 1) responded in a timely manner to requests for assistance to the bathroom for one of one resident (Resident 4). This deficient practice resulted in Resident 4 having unmet needs. Findings: During a review of Resident 4' s admission Record (AR), the AR indicated the facility admitted Resident 4 on 11/6/2025, with diagnoses that included traumatic hemorrhage of the cerebrum (bleeding in the brain), muscle weakness, and lack of coordination. During a review of Resident 4's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 11/13/2025, the MDS indicated Resident 4 had moderately impaired cognition (a level of cognitive decline). The MDS indicated Resident 4 was dependent with rolling left and right, chair/bed-to-chair transfer. During an observation on 1/8/2026 from 1:16 PM to 1:25 PM, Resident 4 was sitting in a wheelchair at the foot of the bed, facing away from the door, and was yelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the call light system was functioning to allow one of one resident (Resident 4) to call for staff assistance. This deficient practice had the potential for Resident 4 to have unmet needs.Findings: During a review of Resident 4' s admission Record (AR), the AR indicated the facility admitted Resident 4 on 11/6/2025, with diagnoses that included traumatic hemorrhage of the cerebrum (bleeding in the brain), muscle weakness, and lack of coordination. During a review of Resident 4's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 11/13/2025, the MDS indicated Resident 4 had moderately impaired cognition (a level of cognitive decline). The MDS indicated Resident 4 was dependent with rolling left and right, chair/bed-to-chair transfer. During an observation on 1/8/2026 from 1:16 PM to 1:25 PM, Resident 4 was sitting in a wheelchair at the foot of the bed, facing away from the door, and was yelling repeatedly, Can I go to the bathroom, 16 times. The call light button was next to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse 4 (LVN 4) immediately notified the physician and the family for one of six sampled residents (Resident 2) after Resident 2's unwitnessed fall on 11/12/2025 at 6:30 pm. This failure had the potential for Resident 2 to receive inappropriate care and had the potential to delay the assessment and treatment of Resident 2. Findings: During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 3/30/2018 with diagnoses that included osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage), dementia (a progressive state of decline in mental abilities), and Alzheimer's disease (a disease characterized by a progressive decline in mental abilities). During a review of Resident 2's History and Physical (H&P), dated 3/8/2025, the H&P indicated Resident 2 did not have the capacity to understand and make decisions. During a review of Resident 2's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a safe environment and protect one of six sampled residents (Resident 3) from physical abuse (aggressive or violent behavior with the intention to cause physical harm) and mistreatment when Certified Nursing Assistant 6 (CNA 6) roughly placed Resident 3 into a wheelchair, brushed Resident 2's hair roughly, and yelled at Resident 3 on 11/25/2025. This deficient practice had the potential to place Resident 3 at risk for physical and psychosocial harm.Findings: a. During a review of Resident 3's admission Record (AR), the AR indicated Resident 3 was readmitted to the facility on [DATE] with diagnoses which included Alzheimer's Disease (a disease characterized by a progressive decline in mental abilities) and dementia (a progressive state of decline in mental abilities). During a review of Resident 3's History and Physical (H&P, physician's clinical evaluation and examination of the resident), dated 3/19/2025, the H&P indicated Resident 3 did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the residents' right for dignity for two of five sampled residents (Residents 3 and 4) when:A. Resident 3 was observed with a large wet stain in the inner and middle area of Resident 3's pants.B. Resident 4 was observed sitting in Resident 4's wheelchair in the facility dining room with a large wet stain on both sides and the middle area of Resident 4's shorts.These failures had the potential to result in low self-esteem and humiliation for Residents 3 and 4.Findings:A. During a review of Resident 3's admission Record (AR), the AR indicated Resident 3 was admitted to the facility on [DATE] with diagnoses that included hemiplegia and hemiparesis (muscle weakness or partial paralysis on one side of the body), hepatic encephalopathy (loss of brain function when a damaged liver doesn't remove toxins from the blood), and depression (persistent low mood affecting daily living).During a review of Resident 3's History and Physical (H&P-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 2) received adequate supervision to prevent an elopement (when a patient leaves a healthcare facility without authorization or proper discharge).On 6/23/25, Resident 2 was found on the ground outside the facility with a bleeding laceration (type of open wound) on Resident 2's left eyebrow area.This failure resulted in Resident 2 sustaining bruising around the left eye and a laceration on Resident 2's left eyebrow which required 3 stitches. Resident 2 was transferred to General Acute Care Hospital (GACH) 1 for evaluation and for stitches to left eyebrow laceration after Resident 2 fell on 6/23/25.Findings:A review of Resident 2's admission Record indicated the resident was readmitted to the facility on [DATE] with diagnoses that included Parkinsonism (refers to brain conditions that cause slowed movements, rigidity (stiffness), and tremors (involuntary, rhythmic shaking movements in various parts of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained two of five sampled residents' (Resident 3's and Resident 4's) dignity when: 1. Certified Nursing Assistants (CNAs) (unidentified) on the night shift (11 pm to 7 am shift) would sometimes leave Resident 4 uncovered and with Resident 4's gown up to assist another resident (unidentified). 2. An unidentified male staff and CNA 4 only asked what Resident 5 (Resident 3's roommate) needed and not Resident 3, when the unidentified male staff and CNA 4 answered the call light (a device used by a resident to signal their need for assistance from staff) in Resident 3's and Resident 5's room on 5/29/2025. This failure caused Resident 4 to feel that Resident 4 was put aside and the CNAs did not concentrate on Resident 4's care. This failure caused Resident 3 to feel bad that the unidentified male staff and CNA 4 only checked on Resident 5 and not on Resident 3. Findings: 1. During a review of Resident 4's Face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policies and procedures (P&Ps) titled, Pressure Injury (PI- refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence) Prevention and Skin and Wound Management, for one of five sampled residents (Resident 1) when: 1. Resident 1 developed additional pressure injuries on the left buttocks/ischium (a paired bone forming the lower and back part of the hip bone) and on both heels 22 ½ hours after Resident 1 was admitted to the facility on [DATE]. 2. Resident 1's level of risk for development of pressure ulcers (PUs/PIs) was not accurately assessed upon admission on [DATE]. 3. Resident 1's care plan to address Resident 1's PIs on both heels did not include offloading (reducing or redistributing pressure on a specific area of the body, typically the foot or leg, to promote healing and/or development of wounds) pressure on the resident's bilateral (both sides) heels. These failures resulted in Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-29 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure licensed nurses and certified nursing assistants (CNAs) knew how to properly care for one of one sampled resident (Resident 2) with a nephrostomy tube (a tube used to drain urine directly from the kidney into a bag). Consequently, this failure resulted in Resident 2's nephrostomy tube to become dislodged and for Resident 2 to receive inappropriate care. Consequently, Resident 2 was transferred to the general acute care hospital (GACH) 2 's emergency department (ED) for evaluation and reinsertion of the nephrostomy tube on 5/17/2025 and on 5/20/2025. Findings: During a review of Resident 2's Face Sheet, the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included urinary tract infection (UTI- an infection in the bladder/urinary tract) and hydronephrosis (when urine backs up into the kidneys due to a blockage in the urinary tract). During a review of the Resident 2's History and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its Infection Prevention and Control Program for two of five sampled residents (Resident 3 and Resident 4) by failing to ensure: 1. Certified Nursing Assistant 1 (CNA 1) wore a protective gown when CNA 1 removed Resident 4's splints (devices used to immobilize a body part) while Resident 4 was in bed on 5/28/2025. Resident 4 had wounds and an indwelling urinary catheter (a flexible tube left inside the bladder and used to empty the bladder and collect urine in a drainage bag). 2. CNA 2 and CNA 3 wore a protective gown when they provided care to Resident 3 on 5/28/2025. Resident 3 had wounds and an indwelling urinary catheter. 3. CNA 2 and CNA 3 performed hand hygiene (cleaning hands by either washing them with soap and water, or by using an alcohol-based hand sanitizer) after they provided care to Resident 3 on 5/28/2025. These failures had the potential to spread infection to residents, staff, and visitors. Findings: 1. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-28 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify one of five sampled resident ' s (Resident 9) physician of Resident 9 ' s refusal of blood tests. This failure had the potential for Resident 9 to experience a decline in health and well-being. (Cross Reference F656) Findings: During a review of Resident 9's admission Record (AR), the AR indicated the facility admitted Resident 9 on 8/28/2019 and readmitted Resident 9 on 10/11/2024 with diagnoses including metabolic encephalopathy (brain disease that alters brain function or structure), schizoaffective disorder (a mental health condition including schizophrenia and mood disorder symptoms), and Alzheimer ' s disease (a progressive disease that destroys memory and other important mental functions). During a review of Resident 9 ' s Minimum Data Set (MDS, a resident assessment tool), dated 3/30/2025, the MDS indicated Resident 9 was severely impaired in cognitive skills (ability to make daily decisions). The MDS indicated Resident 9 required partial/moderate (helper does less than half the effort) from staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-28 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for one of five sampled residents (Residents 9) by failing to: a. Ensure the facility included in Resident 9's care plan interventions addressing Resident 9 ' s behavior of refusing the ordered weekly blood tests. b. Ensure the facility included Resident 9's ordered blood tests in the interventions of the untitled care plan, initiated on 2/29/2025. These failures had the potential for Residents 9 not to receive interventions to address the Resident 9's specific needs and experiencing harm. (Cross Reference F580) Findings: During a review of Resident 9's admission Record (AR), the AR indicated the facility admitted Resident 9 on 8/28/2019 and readmitted Resident 9 on 10/11/2024 with diagnoses including metabolic encephalopathy (brain disease that alters brain function or structure), schizoaffective disorder (a mental health condition including schizophrenia and mood disorder symptoms), and Alzheimer ' s disease (a progressive disease that destroys memory and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-28 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure three of three sampled residents (Residents 10, 11, and 12), were assessed before, during, and after dialysis (the process of removing excess water and toxins from the blood in people whose kidneys can no longer perform these functions naturally) and/or assessment documentation was placed in the residents ' medical records according to the facility ' s policy and procedure (P&P), titled, Dialysis Management, revised 1/25/2024. These failures had the potential for Residents 10, 11, and 12 to experience complications associated with dialysis and for the facility staff to not provide lifesaving interventions. Findings: During a review of Resident 10's admission Record (AR), the AR indicated the facility admitted Resident 10 on 1/11/2025 and readmitted Resident 10 on 2/4/2025 with diagnoses including type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), respiratory failure (when the lungs can't get enough oxygen into the blood), and dependence on renal dialysis (a person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of two sample resident ' s (Resident 5) controlled medication (a drug that is tightly controlled by the government), morphine sulfate (used to treat moderate to severe pain), was accurately inventoried and reconciled to Resident 5 ' s Medication Administration Record (MAR). This failure had the potential for the diversion of Resident 5 ' s morphine sulphate. Findings: During a review of Resident 5's admission Record (AR), the AR indicated the facility admitted Resident 5 on 1/3/2023 with diagnoses including type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), dementia (a group of thinking and social symptoms that interferes with daily functioning), and encounter for palliative care (specialized medical care that focuses on providing relief from pain and other symptoms of a serious illness). During a review of Resident 5 ' s Minimum Data Set (MDS, a resident assessment tool), dated 2/7/2025, the MDS indicated Resident 5 was severely impaired in cognitive skills (the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure safe provision of pharmaceutical services for two of two sampled residents (Resident 10 and 11) by failing to: 1. Ensure Resident 10's physician ordered medication Cilostazol and Memantine HCI were not on the desk at Nurse Station (NS) 1 unsupervised. 2. Ensure Resident 11's physician ordered medication Metoprolol was not on the desk at NS 1 unsupervised. These deficient practices had the potential for diversion of medication and/or ingestion by other residents of the facility which could lead to harm. Findings: a. During a review of Resident 10 ' s admission Record (AR), the AR indicated, Resident 10 was admitted to the facility on [DATE] with diagnoses including peripheral vascular disease (PAD- a circulatory condition where blood vessels outside the heart and brain narrow, become blocked, or spasm), dementia (progressive loss of cognitive function, including memory, thinking, and reasoning, that significantly impairs a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement the facility's influenza immunization (flu vaccination, protect against infection by influenza viruses) and/or pneumococcal immunizations (pneumococcal vaccine [PCV] protects against infections caused by the bacterium Streptococcus pneumoniae) program for four of seven sampled residents (Resident 1, 2, 3, and 4) when: a. For Resident 1, who refused the flu vaccination on 10/7/2024, the facility failed to document that education was provided regarding risk vs benefits of taking an influenza vaccination. Resident 1's medical record did not contain a signed declination for the flu vaccination. b. Facility staff administered a flu vaccination to Resident 2 on 10/1/2024. The facility staff failed to document in Resident 2's medical record the lot number (how a manufacturer keeps track of where and when the vaccination was produced) of the flu vaccination administered to Resident 2. Resident 2's medical record failed to contain a signed informed consent for Resident 2 to receive a flu vaccination. c. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement the facility's Covid-19 (a respiratory illness caused by a virus that easily spreads from person to person) immunization (Covid vaccination, a vaccine intended to provide immunity against Covid-19) program for three of seven sampled residents (Resident 2, 4, and 5) and all facility staff when: a. The facility failed to offer the latest covid vaccination to Resident 2. b. The facility failed to administer a covid vaccination to Resident 4 after Resident 4 signed an informed consent on 2/5/2025 to receive the covid vaccination. c. For Resident 5, who received a covid vaccination on 4/24/2024, the facility failed to document if Resident 5 was provided education regarding the benefits and potential risks associated with the covid vaccination. d. The facility failed to maintain documentation of screening, education, offering, and current Covid-19 vaccination status for the facility's staff. These failures had the potential for residents and staff to not be vaccinated for Covid-19 which could result in the spread of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-27 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to designate an individual as the infection preventionist (IP, oversees the facility Infection Prevention and Control program) on 2/24/2025 to 2/25/2025 and while the facility was having a COVID-19 (an infectious disease caused by the SARS-CoV-2 virus) outbreak (at least three COVID-19 positive cases in the facility within a seven-day period among residents and/or staff). This failure had the potential for the facility's Infection Prevention and Control program to not be implemented which could result in residents (in general), staff, and visitors contracting and spreading Covid-19. Findings: During a telephone interview on 2/26/2025 at 10:45 a.m. with the Public Health Nurse (PHN), the PHN stated the PHN had been working with the facility because the facility was currently going through a covid -19 outbreak. The PHN stated the facility's IP had quit and that the PHN did not know who would take over for the IP. During a telephone interview on 2/26/2025 at 11:35 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated LVN 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe and sanitary environment to prevent the spread of infections to all 93 residents of the facility during the Coronavirus-19 (COVID-19 an illness caused by a virus that can spread from person to person) outbreak (OB-the occurrence of disease cases in excess of normal expectancy) in the facility by failing to ensure: 1. Activity Assistant (AA) 1 did not remove AA 1's N95 mask (a respiratory protective device designed to have a very close facial fit over the nose and the mouth, and filters airborne particles) while standing in the hallway in the resident care area where residents and other staff were. 2. Certified Nursing Assistant (CNA) 1 had CNA 1's N95 mask on correctly on 2/18/25 and was able to demonstrate how to properly don (put on) an N95 mask. 3. CNA 4 performed hand hygiene (cleaning hands by either washing them with soap and water, or by using an alcohol-based hand sanitizer) properly on 2/19/25. These failures had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a safe and orderly discharge for one of six sampled residents (Resident 2) by failing to ensure: 1. Resident 2's skin assessment was done and documented upon Resident 2's discharge from the facility on 2/3/25. 2. Resident 2's skin condition was communicated to the receiving facility. These failures resulted in an incomplete and unsafe discharge of Resident 2 and had the potential to negatively impact Resident 2's health, safety, and well-being. Findings: During a review of Resident 2's admission Record (AR), the AR indicated Resident 2 was admitted to the facility on [DATE], with diagnoses which included metabolic encephalopathy (brain disease, damage, or malfunction caused by an illness or organs that are not working as well as they should). During a review of Resident 2's History and Physical (H&P, physician's clinical evaluation and examination of the resident), dated 1/16/25, the H&P indicated Resident 2 did not have the capacity to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide needed care and services to 2 of 6 sampled residents (Residents 2 and 4) when: 1. Resident 2's clinical record did not indicate how Resident 2 scratched Resident 2's right leg and sustained a right leg wound on 1/23/25. 2. Resident 2's treatment order, dated 1/23/25, for Resident 2's right leg wound was not transcribed (to put in written or printed form) in Resident 2's clinical record until 1/24/25 and was not transcribed in Resident 2's Treatment Administration Record (TAR). There was no documented evidence wound treatment was provided to Resident 2's right leg wound according to the physician's order. 3. There was no documented evidence in Resident 4's clinical record to indicate Resident 4 had teeth extraction at the bedside on 1/23/25. 4. There was no documented evidence in Resident 4's clinical record to indicate Resident 4 was monitored each shift for 72 hours after teeth extraction and that Resident 4's family was informed Resident 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the clinical record for 3 of 6 sampled residents (Residents 2, 3, and 4) was complete and accurate when: 1. Resident 2's clinical record did not indicate how Resident 2 scratched Resident 2's right leg and sustained a right leg wound on 1/23/25. 2. Resident 2's treatment order, dated 1/23/25, for Resident 2's right leg wound was not transcribed (put into written or printed form) in Resident 2's clinical record until 1/24/25 and was not transcribed in Resident 2's Treatment Administration Record (TAR). 3. Resident 3's clinical record did not indicate where Resident 3's tooth extraction was performed on 12/9/24. 4. There was no documented evidence in Resident 4's clinical record to indicate Resident 4 had teeth extraction at the bedside on 1/23/25. 5. There was no documented evidence in Resident 4's clinical record to indicate Resident 4 was monitored each shift for 72 hours after teeth extraction and that Resident 4's family was informed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-10 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff promoted dignity while assisting three of three sampled residents (Residents 55, 19 and 52) during meals when the facility fed Residents 55, 19 and 52 and did not maintain eye level with the residents. This deficient practice had the potential to affect Resident 55's, 19's and 52's self-worth and dignity. Findings: a. During a review of Resident 55's admission Record (AR), the AR indicated Resident 55 was admitted to the facility on [DATE] with diagnoses that included polyneuropathy (peripheral [relating to the edge of the body] nerve damage that causes problems with sensation, coordination, or other body functions), dementia (a progressive state of decline in mental abilities), chronic obstructive pulmonary disease (COPD-a long standing lung disease causing difficulty in breathing), and dysphagia (difficulty swallowing). During a review of Resident 55's History and Physical (H&P), dated 4/5/2024, the H&P indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-10 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure, two of five sampled residents (Resident 54 and 286) were free of unnecessary drugs by failing to: 1A, 1B. Indicate specific targeted behaviors for the administration of antipsychotic medications (main class of drugs used to treat people that have mental disorders like schizophrenia [mental disorder characterized by loss of contact with the environment]) for Resident 54 and 286. 2. Ensure Resident 54's physician order for Lorazepam (medication used to treat anxiety disorders) indicated the duration for the use of the medication. This deficient practice had the potential to result in overuse of antipsychotic medications, without monitoring for effectiveness and/or ineffectiveness of the medications and could have led to adverse drug events (injuries resulting from medication use including physical and mental harm, or loss of function) for Residents 54 and 286. Findings: 1A. During a review of Resident 54's admission Record (AR), the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were followed for four of fourteen sampled residents (Resident 72, 4, and 58) by failing to: A. Ensure Resident 7 's restroom's toilet was kept and maintained under sanitary conditions. B1 and B2. Ensure unlabeled personal toiletry was not stored inside the shared restroom of Resident 4 and 58. These deficient practices resulted in contamination of the resident's environment and had the potential to result in cross contamination (the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with a harmful effect) between the residents residing at the facility. Findings: A. During a review of Resident 72's admission Record (AR), the AR indicated the facility admitted Resident 72 on 3/7/2024, and re-admitted the resident on 9/13/2024, with diagnosis including syncope (fainting) and collapse, esophageal obstruction (esophagus, when the tube…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-10 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide and/or document the provision of vaccination (a simple, safe and effective way of protecting you against harmful diseases, before you come into contact with them) to three of three sampled residents (Residents 22, 23 and 32) during the flu season (per CDC, in the United States, flu viruses typically circulate during the fall and winter between December and February). This deficient practice had the potential to put Residents 22, 23 and 32 at risk for influenza infection during the flu season. Findings: a. During a review of Resident 22's admission Record (AR), the AR indicated the facility admitted the resident on 11/22/21, with diagnoses that included hemiplegia and hemiparesis (weakness and paralysis to one side of the body), and malignant neoplasm of the colon (colon cancer). During a review of Resident 22's Minimum Data Set (MDS- a resident assessment tool) dated 12/11/24, the MDS indicated Resident 22 had intact cognition and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-10 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide and/or document the provision of pertinent information regarding the immunizations (a process by which a person becomes protected against a disease [a disorder of structure or function in a human, animal, or plant]) through vaccination (a simple, safe and effective way of protecting you against harmful diseases, before you come into contact with them) for 9 of 21 residents upon admissions (Residents 43, 185, 186, 286, 335, 337, 338, 339, 340 ) regarding the benefits and potential side effects of the COVID-19 (a mild to severe respiratory illness that spread from person to person). These deficient practices resulted in Residents 43, 185, 186, 286, 335, 337, 338, 339 and Resident 340 were not provided the education regarding COVID-19 vaccination an the opportunity to decline or agree to be immunized and be at lower risk for acquiring, transmitting, or experiencing complications from the COVID-19 disease. Findings: During a review of Resident 43's admission Record, the AR indicated the facility admitted Resident 43 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled discharged residents (Resident 83's), physician was informed of Resident 83 leaving the facility Against Medical Advice (AMA, when a resident chooses to leave the hospital before their doctor recommends discharge) as indicated by the facilits's policy and procedure (P&P) titled, Discharge Against Medical Advice. This deficient practice had the potential for Resident 83 not to be adequately prepared for a smooth transition back home. Findings: During a review of Resident 83's admission record (AR), the AR indicated Resident 83 was admitted to the facility on [DATE] with diagnosis that included hypertension (elevated blood pressure), difficulty walking, and lack of coordination. During a review of Resident 83's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 10/26/2024, indicated the resident was cognitive intact and needed supervision (helper provides cueing minimal assistance) for oral hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 67) was provided with a comfortable and homelike environment during lunch in the dining room area, when, On 1/6/2025, Resident 72, repeatedly, regurgitated and spit into a trashcan located inside the dining room area without staff intervention. Due to this action, Resident 67, who witnessed the incident, felt uncomfortable, nauseated, and lost her appetite. This deficient practice had the potential to result in a decline in Resident 67's physical and psychosocial well-being and the potential for no communal dining participation by Resident 67. Findings: During a review of Resident 67's admission Record (AR), the AR indicated the facility admitted Resident 67 on 3/7/2023, with diagnosis including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), hemiparesis (weakness on one side of your body), and anxiety disorder. During a review of Resident 67's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of two sampled residents (Resident 185) had a baseline care plan (CP, provides direction on the type of nursing care an individual needs that include goals of treatment, specific nursing interventions [actions, treatments, procedures, or activities designed to meet an objective] and an evaluation plan]) as indicated in the facility's policy and procedure (P&P) titled, Comprehensive Person-Centered Care Planning. This failure resulted in Resident 185, who was readmitted with a gastrostomy tube (GT, a tube inserted through the belly to bring nutrition and/or medications directly to the stomach) and on oxygen (02, a colorless, odorless, tasteless gas essential for living) did not have a baseline CP, and had the potential for Resident 185 to not receive the right level of care due to the lack of communication among staff on how to manage Resident 185's care for GT and O2 administration which could compromise Resident 185's health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a form where licensed nurses can summarize a person's health conditions, specific care needs, and current treatments), for one of one sampled resident (Resident 43), that addressed Resident 43's impaired vision. This deficient practice had the potential to result in unmet individualized needs for Resident 43 and the potential to affect the resident ' s physical and psychosocial well-being. Findings: During a review of Resident 43's admission Record, the admission Record indicated Resident 43 was admitted to the facility on [DATE] with diagnoses that included amputation (body part surgically removed due to disease or injury), End Stage Renal Disease (ESRD -irreversible kidney failure) and Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) with diabetic neuropathy (nerve damage caused by diabetes). During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 285) was provided care and services to maintain good grooming and personal hygiene. This deficient practice resulted in no fingernail care to Resident 285 and had the potential to negatively impact Resident 285. Findings: During a review of Resident 285's admission Record (AR), the AR indicated the facility admitted Resident 285 on 8/21/2024, and re-admitted the resident on 1/2/2025 with diagnosis including, rhabdomyolysis (the breakdown of muscle tissue that leads to the release of muscle fiber contents into the blood), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) with foot ulcer (an open sore on your foot that won't heal properly), and pneumonia (an infection/inflammation in the lungs). During a review of Resident 285's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 8/28/2024, the MDS indicated Resident 285 was dependent (helper does all the effort) with activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the low air loss mattress (LAL, a mattress designed to distribute body weight and prevent and treat pressure wounds) was set correctly for one of three sampled residents (Resident 76) who was at risk for developing pressure ulcer/injury (PI - localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence). This failure had the potential to result in the development of a PI to Resident 76. Findings: During a review of Resident 76's admission Record (AR), the AR indicated Resident 76 was readmitted on [DATE] with diagnoses that included dysphagia (difficulty swallowing), muscle weakness, and quadriplegia (paralysis from the neck down, including legs and arms, usually due to a spinal cord injury). During a review of Resident 76's Minimum Data Set (MDS - a federally mandated resident assessment tool) assessment, dated 12/5/2024, the MDS indicated Resident 76's ability to make decisions regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident 185) who was receiving enteral feeding (nutrition taken through the mouth or through a tube that goes directly to the stomach or small intestine) through a gastrostomy tube (GT, a tube inserted through the belly to bring nutrition and/or medications directly to the stomach) received appropriate care and services as indicated in the physician order. This failure had the potential to result in Resident 185 to aspirate (when something like a fluid or solid enters your airway or lungs by accident) that could lead to serious health problems and complications such as pneumonia (infection in the lungs). Findings: During a review of Resident 185's admission Record (AR), the AR indicated, Resident 185 was originally admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 185) received proper respiratory (relating to breathing) care such as oxygen (02, a colorless, odorless, tasteless gas essential for living) therapy to meet Resident 185's needs consistent with professional standard of practice and in accordance with the physician's order. This failure had the potential to cause Resident 185's respiratory status (the movement of air in and out of the lungs and exchange of carbon dioxide [a colorless, odorless gas] and 02 at the alveolar level [alveoli, the functional units of the lung with the overall task to warrant gas exchange, i.e., 02 supply and carbon dioxide removal from the body]) to be compromised that could potentially lead to hypoxia (a medical condition that occurs when there is a lack of oxygen in the body's tissues). Findings: During a review of Resident 185's admission Record (AR), the AR indicated, Resident 185 was originally admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to communicate the pharmacy recommendations for one of five sampled residents (Resident 68). When, for Resident 68, the facility did not follow pharmacy recommendations to obtain laboratory test (labs) for Complete Metabolic Panel (CMP, a blood test that measures the levels of various substances in blood), Complete Blood Count (CBC, a blood test that measures the number and types of cells in your blood), Lipid Panel (a blood test that measures the amount of lipids, or fats, in your blood), A1C (a blood test that measures the average level of blood sugar in your body over the past three months) and Thyroid-stimulating hormone (TSH, indicate whether your thyroid is producing the right amount of thyroid hormones) for Resident 68. This deficient practice had the potential to result in unnecessary medication administration due to inconsistent lab values and result in a physical decline to Resident 68. Findings: During a review of Resident 68's admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident 10) observed during medication pass (term used to describe the process through which medication is administered [given] to patients) was free of significant medication errors by failing to ensure Resident 10's eye drop medication, TobraDex (a medication used for eye infections caused by certain bacteria, and to help relieve eye inflammation and swelling from the infection) was administered properly in accordance with professional standard of practice and the facility's policy and procedure (P&P). This failure resulted in Resident 10's physician ordered an extra dose of TobraDex for Resident 10 and had the potential for ineffective medication (a medication that does not work as intended to treat a condition) and/or enhance systemic side effects that could potentially cause harm to Resident 10's eyes. Findings: During a review of Resident 10's admission Record (AR), the AR indicated, Resident 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow proper sanitation and food handling practices by failing to ensure one of one kitchen staff (Cook [CK] 1) was wearing a beard net during the preparation of food. This deficient practice had the potential to result in foodborne illnesses (also called food poisoning caused by eating contaminated food with infectious organisms) for the residents in the facility who were able to consume the food. Findings: During an observation on 1/6/2025 at 8:30 AM, CK 1 was observed in the kitchen prepping lunch rolls and placing the rolls on a baking tray. CK 1 had a beard and CK 1 was not wearing a beard net. CK 1 was wearing a surgical mask that did not fully cover the sides of the face and exposed CK 1's beard. During an interview on 1/6/2025 at 8:35 AM, with CK 1, CK 1 stated that CK 1 should have worn a beard net while prepping food and should have placed the beard net underneath the surgical mask. CK 1 stated the purpose of the beard net was for contamination control which protected against foodborne illnesses.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure accuracy of medical records for one of one sampled resident (Resident 54) by failing to ensure there was a physician's order for the use of a LAL (LAL, a mattress designed to distribute body weight and prevent and treat pressure wounds) mattress in Resident 54's medical record. This deficient practice had the potential to result in inconsistent or inaccurate treatments provided to Resident 54. Findings: During a review of Resident 54's AR, the AR indicated the facility admitted Resident 54 on 10/2/2024, with diagnoses including metabolic encephalopathy (a change in how the brain works due to an underlying condition), adult failure to thrive, cognitive (the ability to think and process information) communication deficit. During a review of Resident 54's History and Physical (H&P), dated 10/2/2024, the H&P indicated Resident 54 did not have the capacity to understand and make decisions. During a review of Resident 54's MDS, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 24) had coordinated care between the facility and the hospice (provides medical services, emotional support, and spiritual resources for people who are in the last stages of a terminal illness) agency, by ensuring Resident 24 had calendars to notify staff when the hospice staff visited and/or have sign in/flow sheets indicating the type of care that was provided while the hospice staff was at the facility. This deficient practice had the potential for Resident 24 not receive the appropriate and coordinated care and/or services from the facility and the hospice agency needed by Resident 24. Findings: During a review of Resident 24's admission Record (AR), the AR indicated Resident 24 was admitted to the facility on [DATE] with diagnoses that included encephalopathy (brain disease that alters brain function or structure), and palliative care (specialized care that focuses on providing patients relief from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow the facility's Policy and Procedure for Antibiotic Stewardship Program (ASP, a set of actions that work to improve how antibiotics are used in healthcare settings. ASPs aim to ensure that antibiotics are prescribed and used appropriately, which can lead to better patient outcomes and reduced antibiotic resistance.) for one of three sampled residents (Resident 40). This deficient practice had the potential to increase Resident 40's antibiotic resistance (occurs when bacteria no longer respond to the antibiotics, the antibiotics become ineffective and infections become difficult or impossible to treat increasing the risk of disease spread, severe illness, disability, and death). FINDINGS: During a review of Resident 40's admission Record (AR), the AR indicated the facility admitted Resident 40 on 7/5/24, with diagnoses that included Alzheimer's disease (irreversible, progressive brain disorder that slowly destroys memory and thinking skills, and eventually the ability to carry out the simplest tasks), and dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Residents 1 and 3), were provided a clean, comfortable, and homelike environment. This failure resulted in Resident 3 to feel dirty and uncomfortable and had the potential for Resident 1 and other residents in the facility to not feel safe and comfortable. (Cross Reference F880) Findings: 1. During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 4/18/2024, with diagnoses including quadriplegia (the condition in which both the arms and legs are paralyzed [partly or wholly incapable of movement]), chronic pain syndrome (when people have symptoms beyond pain alone, like depression and anxiety, which interfere with their daily lives), and muscle spasm (a sudden, involuntary, and forceful contraction of a muscle or group of muscles) of back. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 10/24/2024, the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of four shower rooms (Shower Rooms 3, 7, and shower room next to room [ROOM NUMBER]) were clean and in good repair. This failure had the potential for the shower rooms to harbor growth of bacteria (microscopic organisms, some can make a person sick) and had the potential to cause residents to become sick with bacterial infections. (Cross Reference F584) Findings: 1. During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 4/18/2024, with diagnoses including quadriplegia (the condition in which both the arms and legs are paralyzed [partly or wholly incapable of movement]), chronic pain syndrome (when people have symptoms beyond pain alone, like depression and anxiety, which interfere with their daily lives), and muscle spasm (a sudden, involuntary, and forceful contraction of a muscle or group of muscles) of back. During a review of Resident 1's Minimum Data Set (MDS, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), received medications as ordered by Resident 1's physician. This failure resulted in Resident 1 to feel uncomfortable and had the potential for Resident 1 to experience a decline in his health and well-being. Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 4/18/2024, with diagnoses including quadriplegia (the condition in which both the arms and legs are paralyzed [partly or wholly incapable of movement]), chronic pain syndrome (when people have symptoms beyond pain alone, like depression and anxiety, which interfere with their daily lives), and muscle spasm (a sudden, involuntary, and forceful contraction of a muscle or group of muscles) of back. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 10/24/2024, the MDS indicated Resident 1 had no impairment in cognitive skills (ability to make daily decisions). The MDS indicated Resident 1 was dependent (helper does…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement an individualized person-centered plan of care (CP) timely that included measurable objectives, timeframes, and interventions to meet the needs of 1 of 3 sampled residents (Resident 1) as indicated in the facility's policy & procedure (P&P) titled, Comprehensive Person-Centered Care Planning, by failing to: 1. Develop an individualized/person-centered CP that included goals and interventions that addressed Resident 1's depression, Resident 1 feeling down, depressed, or hopeless and after Resident 1's Patient Health Questionnaire (PHQ, a self-administered tool that assessed mental health and used to screen for depression) evaluation, dated 9/19/2024, indicated Resident 1 had moderate depression. This deficient practice had the potential to result in unmet individualized needs for Resident 1 and the potential to affect the resident's physical and psychosocial well-being and negatively affect Resident 1. Findings: During a review of Resident 1's admission Record (AR), the AR indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, Licensed Vocational Nurse 4 (LVN 4) failed notify the primary care provider (MD 1) regarding one of three sampled resident's (Resident 3) change in condition on 3/1/2024. Certified Nursing Assistant 5 (CNA 5) reported to LVN 4 Resident 3's seizure-like (sudden, uncontrolled body movements and changes in behavior due to abnormal electrical activity in the brain) episode and unresponsiveness on 3/1/2024 at around 8 AM and seizure precautions (additional safety measures taken to prevent injury during a seizure) were not implemented for Resident 3. On 3/1/2024, in the Activity Room and at around 2 PM. Resident 3 was observed having seizure-like activity and fell from Resident 3's wheelchair. This deficient practice resulted in Resident 2 sustaining a hematoma (swelling caused by clotted blood within the tissues) on the forehead that measured 36 millimeters (mm, unit of measurement) by 14 mm and a nasal laceration (deep cut) that measured 3 centimeters (cm, unit of measurement). Resident 2 was transferred to General Acute Care Hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe environment for one of three sampled residents (Resident 2) by failing to: 1. Ensure Certified Nursing Assistant 2 (CNA 2) was aware of Resident 2's high risk for falls, prior attempts of getting up from wheelchair, and capability to propel Resident 2's wheelchair. 2. Ensure Resident 2 had the call light within reach when Resident 2 was left unsupervised (unattended, not watched) in Resident 2's room. As a result, on 2/22/2024 at 7:30 PM., Resident 2 fell when Resident 2 stood up from Resident 2's wheelchair while attempting to grab a chocolate located on a vanity (piece of furniture with a built-in basin for performing one's toilette or personal grooming) in Resident 2's room. Resident 2 sustained a laceration (wound, torn skin, tissue, and/or muscle, open cut) on the right side of Resident 2's forehead that measured 20 centimeters (cm, unit of measurement) in length. Resident 2 was transferred to General Acute Care Hospital 1 (GACH 1) on 2/22/2024 at 8:15 PM and required 14 surgical sutures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-19 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Resident 7 and Resident 8) were treated with respect and dignity by failing to answer call lights (a visual cue that a patient needs assistance) in a timely manner. a. On 1/18/24, Resident 7 waited one hour to get Resident 7's soiled adult brief changed. b. On 1/18/24, Resident 8 waited one hour to get Resident 8's soiled adult brief changed. These failures resulted with Resident 7 to feel forgotten and like no one cared about Resident 7 and Resident 8 to feel very angry and upset. Findings: a. During a review of Resident 7's admission Record (AR), the AR, indicated Resident 7 was admitted to the facility on [DATE] with diagnoses that included fracture (partial or complete break of the bone) of the left hip joint, difficulty walking, and general muscle weakness. During a review of Resident 7's History and Physical Reports (H&P), dated 12/28/23, the H&P indicated Resident 7 had the capacity to understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe and accident-free environment for one of three sample residents (Resident 2). This failure had the potential to result in a fall and injury to Resident 2. Findings: During a review of Resident 2's admission Record (AR), the AR indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included left-sided hemiplegia/hemiparesis (paralysis [complete or partial loss of muscle function] on one side of the body), heart failure (the heart doesn't pump as well as it should), and difficulty walking. During a review of Resident 2's History & Physical (H&P), dated 11/15/23, the H&P, indicated Resident 2 had muscle weakness, unsteadiness of feet, lack of coordination, and Resident 2 had the capacity to understand and make decisions. During a review of Resident 2's Minimum Data Set (MDS, a resident assessment and care screening tool) dated 11/22/23, the MDS, indicated Resident 2 had moderate cognitive impairment (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-29 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement care plans for three of three sampled residents (Residents 193, 4, and 19). a. For Resident 193, a weight loss care plan (CP, document that outlines the facility's plan to provide personalized care to a resident based on the resident's needs) was not developed. b. For Resident 4, the facility did not implement daily cleansing of the Continuous Positive Airway Pressure (CPAP- a machine that uses constant air pressure through a mask to keep breathing airways open while sleeping) mask as indicated in the CPAP care plan. c. For Resident 19, there was no CP in Resident 19's medical record that addressed Resident 19 had missing teeth. These failures had the potential to result in a decline in physical well-being for Residents 193, 4 and 19. FINDINGS: a. During a review of Resident 193's admission Record, the admission record indicated Resident 193 was admitted to the facility on [DATE] with diagnoses that included dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-29 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two sampled residents' (Resident 5 and Resident 23) pharmacy recommendations identified from the Medication Record Review (MRR, or Drug Regimen Review is a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication) were thoroughly acted upon as indicated in the facility's policy and procedure (P&P) titled, Drug Regimen Review. This deficient practice had the potential to result in Resident 5 and Resident 23 to experience clinically significant adverse consequences (a broad term referring to unwanted, uncomfortable, or dangerous effects that a drug may have) from medications that were not within therapeutic level (amount of a drug or medicine in the blood in a range that is medically helpful but not dangerous) maintained in the body. Findings: During a review of Resident 5's admission Record (AR), the AR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-29 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure all drugs and biologicals used in the facility were labeled properly and discarded after the expiration date for two of two sampled residents (Resident 4 and 14) in accordance with the facility's policy and procedure (P&P) titled, Medication Storage in the Facility. This deficient practice had the potential to result in administration of expired medications or medications not being effective for Residents 4 and Resident 14. Findings: a.During a review of Resident 4's admission Record (AR), the AR indicated, Resident 4 was originally admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including chronic obstructive pulmonary disease (COPD, a group of lung diseases that block airflow and make it difficult to breath), end stage renal (kidney) disease and unspecified age-related cataract (clouding of the normally clear lens of the eye). During a review of Resident 4's History and Physical Examination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-29 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved flavor and appearance. The meatloaf was not served in correct portion sizes. This deficient practice placed 48 of 92 facility residents at risk for unplanned weight loss, a consequence of poor food intake. Findings: a. During a concurrent observation of the trayline (a place for resident's tray assembly) lunch service and interview on 12/27/23 at 12:27 PM with [NAME] 1, [NAME] 1 prepared placed a pan of meatloaf pieces in the steamtable. [NAME] 1 stated [NAME] 1 weigh one (1) meatloaf earlier today and portioned the rest without weighing. During an interview on 12/27/23 at 12:33 PM with the Dietary Supervisor (DS), the DS stated the DS could not find the weighing scale in the kitchen or in the stock room. During an interview on 12/27/23 at 12:51 PM with the Dietary Supervisor (DS), the DS stated the DS looked for the weighing scale but could not find it. The DS stated the DS trained the DS's staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in one of one kitchen (Kitchen 1) when: a. A bottle of prune juice was not labeled and dated. b. Two (2) reach-in-freezers had dirt and dust debris on the bottom shelves. c. Five (5) one (1) gallon (gal., a unit of measurement) of 2% low fat milk were expired. d. One (1) green chopping board with food residue was stored with the clean chopping boards by the preparation area. e. A container full of kitchen utensils such as three (3) whisk beater (a kitchen tool used for beating eggs and cream), spatula (a kitchen utensil that had a broad flat part with narrow holes in it attached to a long handle used for turning and lifting food when cooking), food brush, two (2) serving spoons had dirt and food residue. f. Pots and pans were not air dried. g. Pots and pans storage area by the preparation area where pans and baking wares were stored had bread crumb residue. h. Red…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control practices for six of six sampled residents (Resident 32, Resident 58, Resident 34, Resident 37, Resident 64, and Resident 4) by: a.Failing to store an unlabeled commode (a portable toilet that looks like a chair and has a bucket-like receptacle beneath it used by someone who needs help going to the toilet) bucket properly. b.Failing to keep Resident 37's oxygen (02, a colorless, odorless, tasteless gas essential to living organisms) nasal cannula tubing (N/C, a medical device placed in the nostrils used to administer supplemental 02) off the floor. c.Failing to store Resident 34's 02 N/C properly when not in use. d.Failing to keep Certified Nursing Assistant (CNA) 6's shoes off Resident 64's bed. e.Failing to ensure two of three laundry dryer's lint traps were free of lint. f.Failing to clean and store the Continuous Positive Airway Pressure (CPAP-is a machine that uses constant air pressure through a mask to keep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-29 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light (a device used by a resident to signal the need for assistance) system was accessible to residents and functioning as indicated in the facility's policy and procedure (P&P) titled, Communication - Call System. a. For 34 of 43 resident rooms (Rooms 1, 2, 5, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 18, 19, 20, 21, 22, 23, 26, 29, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44 and 45), the bathroom call lights did not have a cord long enough for residents to pull during an emergency if they were lying on the floor. b. For one of one sampled resident (Resident 2), Resident 2's call light (bedside) did not illuminate outside and above Resident 2's doorframe to alert staff Resident 2 needed assistance. c. For one of two sampled residents (Resident 46), Resident 46's call light was not within reach. These failures had the potential to result in delayed staff response, unmet resident needs, and physical harm due to residents not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the resident's call light was within reach for one of one sampled resident (Resident 52). This deficient practice had the potential for Resident 52 not to receive needed care and services in a timely manner. Findings: During a review of Resident 52's admission Record (AR), the AR indicated the resident was readmitted to the facility on [DATE] with diagnoses that included Huntington's disease (a condition in which nerve cells in the brain break down over time), cardiomegaly (enlarged heart), and hydrocephalus (a build-up of fluid within the brain.) During a review of Resident 52's History & Physical (H&P), dated 2/5/23, the H&P indicated Resident 52 did not have the capacity to understand and make decisions. During a review of Resident 52's Minimum Data Set (MDS, a resident assessment and care screening tool) dated 9/27/23, the MDS indicated Resident 52 had severely impaired cognition (ability to understand and process thoughts). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure information regarding the resident's right to formulate an Advance Directive (AD, a written instruction, such as a living will or durable power of attorney for health care, recognized under State law relating to the provision of health care when the individual becomes disabled) was provided to the resident's responsible party for two of two sampled residents (Residents 52 and 45). This deficient practice had the potential for Residents 52 and 45 to receive life-sustaining care and/or treatment not in accordance with the resident/responsible party's wishes. Findings: a. During a review of Resident 52's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included Huntington's disease (a condition in which nerve cells in the brain break down over time), cardiomegaly (enlarged heart), and hydrocephalus (a build-up of fluid in the cavities deep within the brain.)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the use of soft mitten restraints (large glove that covers the hand used to restrict freedom of movement or access to one's body) was necessary and in accordance with the facility's policy and procedure titled, Restraints, for one of one sampled resident (Resident 12) by failing to: 1. Attempt to use the least restrictive alternative prior to the use of soft mitten restraints. 2. Notify Resident 12's physician and obtain an order for the use of soft mitten restraints. 3. Monitor Resident 12 and document the use of soft mitten restraints. These deficient practices had the potential to violate Resident 12's right to be free from unnecessary use of physical restraint and right to be treated with respect and dignity. Findings: During a review of Resident 12's admission Record (AR), the AR indicated the facility readmitted Resident 12 on 12/22/23, with diagnoses that included Alzheimer's disease (disease causing memory loss and other mental functions), lack of coordination, and fracture (broken bone) of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an allegation of staff to resident verbal abuse within two hours to the California Department of Public Health (CDPH, a government agency that promotes and protects the health of people and their communities), law enforcement, and the Ombudsman (advocates for residents of nursing homes) as indicated in the facility's policy and procedure titled, Abuse - Reporting & Investigation, for one of 20 sampled residents (Resident 21). This deficient practice violated the State mandated reporting timeframe and had the potential to subject Resident 21 to further verbal abuse that could result in harm. Findings: During a review of Resident 21's admission Record (AR), the AR indicated the facility admitted Resident 21 on 9/14/21, with diagnoses that included hemiplegia and hemiparesis (muscle weakness on one side of the body) following a cerebral infarction (stroke, occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), congestive heart failure (CHF, the heart doesn't pump…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-29 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit a Minimum Data Set (MDS) within 14 days after a resident was discharged from the facility for one of one sampled resident (Resident 18). This failure had the potential to result in inaccurate assessments of the facility's quality indicators and/or care area concerns for review. Findings: During a review of Resident 18's admission Record (AR), the AR indicated Resident 18 was admitted to the facility on [DATE] with multiple diagnosis including type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), hypertension (high blood pressure), and dementia (a group of thinking and social symptoms that interferes with daily functioning). The AR indicated Resident 18 was discharged from the facility on 11/10/23. During an interview on 12/28/23 at 9:37 a.m. with the MDS Coordinator (MDSC), the MDSC stated Resident 18 was discharged from the facility on 11/10/23. The MDSC stated the Discharge Assessment has not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise a comprehensive care plan for hemodialysis (HD, also called dialysis, a process that removes waste from your blood when your kidneys can no longer do their job) for one of one sampled resident (Resident 4), as indicated in the facility's policy and procedure (P&P) titled, Dialysis Care. Resident 4's care plan was not updated to include interventions that addressed Resident 4's new arteriovenous shunt (AV shunt, abnormal connections made between blood vessels for the purpose of providing HD). This failure had the potential to result in Resident 4 to not receive appropriate interventions used to prevent complications or avoid harm to Resident 4. Findings: During a review of Resident 4's admission Record (AR), the AR indicated Resident 4 was admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), dependance on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide two of two sampled residents (Resident 37 and Resident 34) proper respiratory care in accordance with the facility's policy and procedure (P&P), titled, Oxygen Therapy. by failing to label the oxygen (02, a colorless, odorless, tasteless gas essential to living organisms) nasal cannula tubing (N/C, a medical device placed in the nostrils used to administer supplemental 02) and keep the tubing off the floor. This failure had the potential to result in unsafe delivery of 02 to Resident 37 and Resident 34 from old and compromised tubing. In addition, there was a potential for bacteria to grow in the tubing, increasing the risk for infection to Residents 37 and Resident 34. Findings: a.During a review of Resident 37's admission Record (AR), the AR indicated, Resident 37 was admitted to the facility on [DATE] with multiple diagnoses including sepsis (a life-threatening complication of an infection resulting from the presence of harmful…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure as needed (PRN) order for psychotropic medications (any drug that affects brain activities associated with mental processes and behavior) was limited to 14 days or had documented rationale in the resident's medical record and indicated the duration for the PRN order for one of five sampled residents (Resident 35). This deficient practice had the potential to result in unnecessary use of psychotropic medication for Resident 35 and could result in adverse side effects. Findings: During a review of Resident 35's admission Record (AR), the AR indicated the facility admitted Resident 35 on 1/3/23, with diagnoses that included acute kidney failure, dementia (a decline in mental ability severe enough to interfere with daily life), and anxiety (disorder with episodes of sudden feelings of intense anxiety and/or fear). During a review of Resident 35's History and Physical (H&P), dated 8/30/23, the H&P indicated Resident 35 did not have the capacity to understand and make decisions. During a review of Resident 35's physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-29 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills as followed: a. Dishwasher 1 (DW 1) failed to follow the manufacturer's guidelines when checking the concentration of the dish machine chlorine solution. b. Dietary Aide 1 (DA 1) failed to follow the manufacturer's guidelines when checking the Quaternary Ammonium Compounds (Quats, a group of chemicals used to disinfect surfaces and equipment) sanitizer concentration. These failures had the potential to result in cross-contamination (a transfer of bacteria from one object to another), ineffective dish machine, and unsanitized food preparation areas that could lead to food borne illness (an illness caused by contaminated food and beverages) in 90 of 92 medically compromised residents who received food and ice from the kitchen. Findings: a. During a concurrent observation of the dishwashing process and interview on 12/27/2023 at 11:17 a.m. with DW 1, DW 1 dipped the chlorine test strips into the dish machine water during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-29 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide individual food preferences for one of one sampled residents (Resident 195). This deficient practice had the potential to cause psychosocial harm and decrease food intake resulting in weight loss for Resident 195. Findings: During a concurrent observation of the breakfast plate waste of Resident 195 and an interview on 12/28/223 at 8:50 AM with Resident 195, eggs were left on the trays uneaten. Resident 195 stated the kitchen did not give Resident 195 what Resident 195 wanted, fruit and yogurt every breakfast. Resident 195 stated Resident 195 told the Certified Nursing Assistant in-charge of Resident 195 two days ago. Resident 195 stated Resident 195 did not eat eggs but got eggs for breakfast. Resident 195 was teary eyed and stated, Resident 195 did not want any trouble, but the staff kept saying they would see what they could do but there were no actions followed. A review of Resident 195's admission Record, indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-29 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a safe, functional, sanitary, and comfortable environment for five of five sampled residents (Resident 70, 34, 72, 75 and 87) in accordance with the facility's policy and procedure (P&P) titled, Maintenance Service. This deficient practice had the potential to result in compromised safety and no home-like environment for Residents 70, 34, 72, 75 and 87. Findings: During a review of Resident 70's admission Record (AR), the AR indicated, Resident 70 was originally admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including type 2 diabetes mellitus (adult-onset high levels of sugar in the blood) with diabetic neuropathy (weakness, numbness, and pain from nerve damage), heart failure and anemia (low blood count). During a review of Resident 70's History and Physical Examination (H&P), dated 11/25/23, the H&P indicated, Resident 70 had the capacity to understand and make decisions. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow standard infection control practices during a Coronavirus (COVID-19, a mild to severe respiratory illness that spread from person to person) outbreak (a sudden increase in occurrences of a disease when cases are in excess of normal expectancy for the location or season) in accordance with the Department of Public Health ' s (DPH) guidelines and the facility ' s policy and procedures (P&P) by failing to a. Ensure Certified Nursing Assistant 1 (CNA 1) performed hand hygiene before and after contact with the Resident 7 and Resident 7's environment. b. Conduct a N95 (a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) fit test (verify that a respirator is both comfortable and provides the wearer with the expected protection against respiratory diseases) to Kitchen Aide 1 (KA 1) annually and Staffing Coordinator (SC 1) upon hire. These deficient practices had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CORPORATE INTERFACE SERVICES — 40 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 2 of 52.4-0.4 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 4 of 53.9+0.1 vs chain
The other 39 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Autumn Creek Post AcuteChico, CA 1 of 5Coral Cove Post AcuteLong Beach, CA 1 of 5East Terrace Rehabilitation & Wellness Centre, LPLos Angeles, CA 1 of 5Four Seasons Healthcare & Wellness Center, LPNorth Hollywood, CA 1 of 5Hawthorne Healthcare & Wellness Centre, LPHawthorne, CA 1 of 5Los Feliz Healthcare & Wellness Center, LPLos Angeles, CA 1 of 5Mar Vista Country Villa Healthcare & WellnessLos Angeles, CA 1 of 5Oakwood Healthcare CenterChico, CA 1 of 5Pioneers Memorial Skilled Nursing CenterBrawley, CA 1 of 5Plaza Healthcare CenterSanta Ana, CA 2 of 5Anaheim PointAnaheim, CA 2 of 5Bay Vista Healthcare & Wellness Centre, LPLong Beach, CA 2 of 5Chico Terrace Care CenterChico, CA 2 of 5Eureka Rehabilitation & Wellness Center, LPEureka, CA 2 of 5Fortuna Rehabilitation And Wellness Center, LPFortuna, CA 2 of 5Granada Rehabilitation & Wellness Center, LPEureka, CA 2 of 5Montecito Heights Healthcare & Wellness Centre, LPLos Angeles, CA 2 of 5Pasadena Park Healthcare And Wellness CenterPasadena, CA 2 of 5San Rafael Healthcare & Wellness Center, LPSan Rafael, CA 2 of 5Tulare Healthcare & Wellness Center, LPTulare, CA 2 of 5Westwood Post Acute CareLos Angeles, CA 2 of 5York Healthcare & Wellness CentreLos Angeles, CA 3 of 5Alhambra Healthcare & Wellness Centre, LPAlhambra, CA 3 of 5Bay Marina Post AcuteOakland, CA 3 of 5Monterey Healthcare & Wellness Centre, LPRosemead, CA 3 of 5Ontario Grove Healthcare & Wellness Centre, LPOntario, CA 3 of 5Overland Terrace Healthcare & Wellness Centre, LPLos Angeles, CA 3 of 5Pavilion On Pico Healthcare & Wellness Centre, LPLos Angeles, CA 3 of 5Princeton Manor Healthcare Center, LLCOakland, CA 3 of 5Seaview Rehabilitation & Wellness Center, LPEureka, CA 4 of 5Ivy Creek Healthcare & Wellness CentreSan Gabriel, CA 4 of 5Kings Healthcare & Wellness Center LPHanford, CA 4 of 5Pine Grove Healthcare & Wellness Centre, LPSan Gabriel, CA 4 of 5River Valley Healthcare & Wellness Centre, LPRedding, CA 4 of 5West Hollywood Healthcare & Wellness Centre, LPLos Angeles, CA 5 of 5Delta Healthcare & Wellness Center, LPVisalia, CA 5 of 5North Point Healthcare & Wellness Centre LPFresno, CA 5 of 5Oxnard Manor Healthcare CenterOxnard, CA 5 of 5West Pico Terrace Healthcare & Wellness Centre LPLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CORPORATE INTERFACE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/18/2024
ROCKPORT ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/31/2014
GOMEZ, LISAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/03/2025
TUMMURU, GIRIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2022
GARDENVIEW WELLNESS GP LLCOrganizationGENERAL PARTNERSHIP INTERESTsince 08/01/2014
RECHNITZ, SHLOMOIndividualLIMITED PARTNERSHIP INTERESTsince 08/01/2014
ERETZ GARDENVIEW PROPERTIES LLCOrganizationADP OF THE SNFsince 04/01/2017

CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.1M
Net patient revenuemost recent cost report
-6.3%
Operating marginrevenue minus expenses
$1.0M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 76%Medicare 15%Other / private 9%

About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$427per resident / day
operating cost
$12,991per month
≈ monthly operating cost
$402per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055344. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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