Los Feliz Healthcare & Wellness Center, LP
3002 Rowena Avenue, Los Angeles, CA 90039 · For profit - Limited Liability company · 131 certified beds · (323) 666-1544 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (110) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $58,006 in federal fines (most recent 2024-05-03)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.4% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.4% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 12.7% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 5.0% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 5.5% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.4% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 0.7% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.1% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 91.9% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 23.7% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 6.3% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.74 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.88 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
35.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 60 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 49.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 67 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.50 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 35.4%CMS range 24.8–49.9 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.5%CMS range 6.2–13.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 49.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 50.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 49.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 95.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 90.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 4.0–12.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.63 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 131 beds and averages 124.5 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.72 hrs/resident/day on weekends vs 4.03 on weekdays — 8% thinner on weekends. RN hours go from 0.41 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
110 citations, most serious first. The 12 most serious are shown; the remaining 98 are one tap away and print in full.
- Actual harm · Gcited before2024-05-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the residents were free from physical abuse for two of four sampled residents (Resident 1 and Resident 3). The facility failed to: 1. Ensure Resident 1, who had a history of dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), was free from physical abuse. On 4/21/2024 at 8:20 a.m., Resident 1 reported to Restorative Nursing Assistant 1 (RNA 1) that Resident 2 threw a cup at Resident 1 ' s face. 2. Ensure Resident 3, who had a cognitive communication deficit (difficulty with thinking and how someone uses language), was free from physical abuse. On 4/19/2024 at 10:30 a.m., Licensed Vocational Nurse 2 (LVN 2) witnessed Resident 4 hit Resident 3 in the left shoulder. These deficient practices resulted in: 1. On 4/21/2024, Resident 1 sustained a right cheek skin tear measured 1.0 centimeter ([cm] a unit of measurement) long and 1.0 cm wide, with bleeding, pain, swelling, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent an accident and injury for one of three sampled residents (Resident 1), who was a high risk for falls and was on a low air loss mattress (LALM, a device that operates using a blower-based pump designed to circulate a constant flow of air; the air mattress is covered with tiny holes designed to let out air very slowly which helps keep the skin dry and [NAME] away any moisture as well as to relieve pressure). The facility failed to ensure Certified Nursing Assistant 1 (CNA 1) was trained on the changes in setting of the LALM during turning and cleaning Resident 1. As a result, on 11/10/2023, at around 10 p.m., while CNA 1 was turning Resident 1 in bed without the LALM adjusted to firm, Resident 1 fell out of bed hitting the back of the head. Resident 1 was immediately transferred to General Acute Care Hospital 1 (GACH 1) and required three staples (specialized surgical staples used to close wounds) to a laceration (cut) on the scalp at the back…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-16 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to remove the intravenous (IV-a thin, flexible tube inserted into a vein, usually in the back of the hand, the lower part of the arm, or the foot to draw blood or give fluids) catheter for one of three sampled residents (Resident 2) after Resident 2 completed the IV antibiotic (medication used to treat infection) on 5/21/2026.This deficient practice had the potential to cause infection and discomfort to Resident 2.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 2/14/2025, with diagnoses that included metabolic encephalopathy (a change in how your brain works due to an underlying condition. It can cause confusion, memory loss and loss of consciousness), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and essential hypertension (HTN- high blood pressure).During a review of Resident 2's History and Physical (H&P-a medical examination that involves a doctor taking a patient's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by one person towards another) and verbal abuse (the use of oral, written or gestured language that willfully includes disparaging and derogatory terms to residents or to their families, or within their hearing distance, regardless of their age, ability to comprehend, or disability) for one of four sampled residents (Resident 1) when:1. On 5/22/2026, around 8:30 p.m., Resident 1, who was in the Facility Recreational Room, was approached by Visitor (VS) 1 who used verbal profanities towards Resident 1. VS 1 and Resident 1 continued to both use verbal profanity and derogatory slur towards each other as they walked down the hallway toward Resident 1's room, VS 1 was in front of Resident 1 and turned around and spat (the intentional, aggressive act of ejecting saliva, phlegm, or other mouth contents directly at another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report a physical abuse incident (deliberately aggressive or violent behavior with the intention to cause harm) to the State Survey Agency (SSA) no later than two hours for one of four sampled residents (Resident 1), as indicated in the facility's policy and procedure (P&P) titled, Reporting Abuse, when:On 5/22/2026, around 8:30 p.m., Resident 1, who was in the Facility Recreational Room, was approached by Visitor (VS) 1 who used verbal profanities towards Resident 1. VS 1 and Resident 1 continued to both use verbal profanity and derogatory slur towards each other as they walked down the hallway toward Resident 1's room, VS 1 was in front of Resident 1 and turned around and spat (the intentional, aggressive act of ejecting saliva, phlegm, or other mouth contents directly at another person) at Resident 1's face.This deficient practice had the potential to result in unidentified abuse and placed Resident 1 at risk for further abuse.Findings:a. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its written abuse policy and procedures (P&P) titled, Abuse Prevention and Management, when one of three sampled residents (Resident 2) had an allegation of physical abuse (includes, but is not limited to, hitting, slapping, punching, biting, and kicking) on 3/31/2026 and the facility did not report this to the State Survey Agency (SSA) and did not conduct a thorough investigation. This failure had the potential to subject Resident 2 to further physical abuse. Cross-reference F609 and F610. Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 1/8/2026 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) affecting right side dominant side, dementia (a progressive state of decline in mental abilities), depression (feeling of sadness, emptiness, and loss of interest in activities). During a review of Resident 2's Minimum Data set (MDS - a resident assessment tool), dated 4/13/2026, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an allegation of physical abuse (includes, but is not limited to, hitting, slapping, punching, biting, and kicking) within two hours for one of three sampled residents (Resident 2) when on 3/31/2026, there was an allegation that Resident 2 was punched in the face. This deficient practice had the potential to place Resident 2 at an increased risk for further abuse and additional unreported incidents. Cross-reference F607 and F610. Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 1/8/2026 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) affecting right side dominant side, dementia (a progressive state of decline in mental abilities), depression (feeling of sadness, emptiness, and loss of interest in activities). During a review of Resident 2's Minimum Data set (MDS - a resident assessment tool), dated 4/13/2026, the MDS indicated that Resident 2's cognition (the mental process of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to thoroughly investigate and submit the investigation report of all allegations of abuse to the California Department of Public Health (CDPH) within five days of the incident for one of three sampled residents (Resident 2) when the facility failed to thoroughly investigate and submit investigative reports to CDPH when an allegation of abuse was made on 3/31/2024 by Resident 2's Responsible party (RP) that an unidentified staff member hit Resident 2 on right side of the cheek. This deficient practice resulted in CDPH's inability to investigate the allegation of abuse timely and had the potential for other allegations of abuse to go unreported. Cross-reference F607 and F609. Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 1/8/2026 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) affecting right side dominant side, dementia (a progressive state of decline in mental abilities), depression…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain accurate clinical records in accordance with acceptable professional standards and practices for one of three sampled residents (Resident 1) when on 5/11/2026, Licensed Vocational Nurse (LVN) 5 failed to accurately document in Resident 1's Medication Administration Record (MAR- a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) when LVN 5 documented in Resident 1's MAR as if Resident 1 was still in the facility when Resident 1 was already discharged to General Acute Care Hospital (GACH) 1. This deficient practice resulted in inaccurate documentation of Resident 1's records.Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 3/10/2026 Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), hydrocephalus (an abnormal buildup of cerebrospinal fluid deep within the brain's cavities [ventricles]), venous insufficiency (occurs when the tiny, one-way valves in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-03 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Resident 1 and Resident 2) received care in accordance with professional standards of practice to attain or maintain the highest practicable physical, mental, and psychosocial well-being when: (A) On 3/13/2026, Resident 1 pressed the call light in order for Resident 1's soiled diaper and bed sheets to be changed. Certified Nursing Assistant (CNA 1) was Resident 1's assigned CNA. CNA 1 entered Resident 1's room, turned off the call light, exited the room and did not return to change Resident 1, in accordance with Resident 1's verbal request. Resident 1 called the facility's front desk and asked to be changed. Resident 1 waited about one hour before Resident 1's soiled diaper and bed sheets were changed by another CNA who was not assigned to Resident 1. (B) On 3/27/2026, Resident 3 asked CNA 1 to change Resident 3's soiled diaper to which CNA 1 replied no. CNA 1 was Resident 3's assigned CNA. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-03 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the personal privacy of one of three sampled residents (Resident 2) was provided when Certified Nursing Assistant (CNA 1) entered Resident 2's room without knocking and began speaking to CNA 4 through a gap in the curtain, while CNA 4 was changing Resident 2's diaper and providing peri-care (the cleaning of genitals particularly for individuals with limited mobility and/or loss of bladder/bowel control). This deficient practice resulted in failing to provide Resident 2 with privacy during personal hygiene care. Findings: During a review of Resident 2's admission Record, dated 4/3/2026, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. The admission Record indicated Resident 2's diagnoses included hemiplegia (a form of paralysis that causes severe or complete loss of movement on one side of the body) and hemiparesis (weakness on one side of the body, affecting the arm, leg, and sometimes the face)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the medical record of one of two sampled residents (Resident 1) was accurately documented in accordance with the facility's policy, when Licensed Vocational Nurse (LVN) 1 documented in advance that Resident 1 was transferred to a new isolation room (a room that is specifically assigned to a resident who is infected with a specific germ in order to prevent the spread of infection to other residents) when the transfer had not yet occurred. This deficient practice resulted in an inaccurate medical record for Resident 1. Findings: During a review of Resident 1's admission Record, dated 2/5/2026, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE], and re-admitted on [DATE]. The admission Record indicated Resident 1's diagnoses included cerebral ischemia (when blood flow to the brain is blocked or significantly reduced), spinal stenosis (when the space around the spinal cord becomes too narrow, which puts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 98 citations
- Potential for harm · Dcited before2025-12-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to inform the medical doctor (MD) of one of five sampled residents (Resident 4) when: 1. On 9/9/2025 at 6 a.m. Resident 4 refused fasting blood sugar (FSBS- a measure of the glucose in your blood after you've gone at least 8 hours without eating or drinking anything except water). 2. On 9/9/2025 at 7 p.m. Resident 4's blood glucose (blood sugar- the main source of energy for your body's cells, especially your brain, and comes from the carbohydrates you eat) was 379. These deficient practices had the potential to result in a delay of care to Resident 4. Findings:During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on 9/8/2025 with diagnoses including type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), essential (primary) hypertension (HTN-high blood pressure), gastrotomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure one of five sampled residents (Resident 4) received treatment and care in accordance with professional standards of practice when Licensed Vocational Nurse (LVN) 1 failed to follow the physician's orders to contact the physician if blood sugar (blood glucose- the amount of a simple sugar called glucose in your blood, which serves as the main source of energy for your body's cells and brain), is above 250.This deficient practice resulted in a delay in care and treatment for Resident 4 who was transferred to the General Acute Care Hospital (GACH) 2 on 9/9/2025. Findings:During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on 9/8/2025 with diagnoses including type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), essential (primary) hypertension (HTN-high blood pressure), gastrotomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure one of five sampled residents (Resident 4), who was dependent on enteral feeding (a way to deliver nutrients, liquids, and medications directly into the stomach or small intestine through a tube, bypassing the mouth and throat) was provided the prescribed diet. This deficient practice resulted in Resident 4 not receiving the prescribed diet. Findings:During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on 9/8/2025 with diagnoses including type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), essential (primary) hypertension (HTN-high blood pressure), gastrotomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) and chronic kidney disease (CKD- condition where the kidneys are damaged and cannot function properly over an extended period). During a review of Resident 4's History and Physical (H&P- a foundational…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 4) received medications as prescribed:1. On 9/9/2025 at 6 a.m. Resident 4 refused fasting blood sugar (FSBS- a measure of the glucose in your blood after you've gone at least 8 hours without eating or drinking anything except water). 2. On 9/9/2025 at 6a.m. Resident 4 did not receive Novolin N FlexPen 100 units/milliliter (ml- a unit of measurement) suspension pen-injector, inject 10 units subcutaneously (subq- under the skin) in the morning for DM hold if blood sugar is less than 100. These deficient practices had the potential for Resident 4 to be negatively impacted.Findings:During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on 9/8/2025 with diagnoses including type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), essential (primary) hypertension (HTN-high blood pressure), gastrotomy (a surgical opening fitted with a device to allow feedings to be administered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurate clinical records in accordance with acceptable professional standards and practices for one of five sampled residents (Resident 4) by failing to:1. Ensure Licensed Vocational Nurse (LVN) 4 documented a progress note on 9/9/2025 at 6 a.m. when Resident 4's Medication Administration Records (MAR - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) indicated 9 (see progress note). 2. Ensure LVN 5 accurately documented in Resident 4's MAR after Resident 4 was discharged to the General Acute Care Hospital (GACH) 2. These deficient practices resulted in inaccurate documentation of Resident 4's records.Findings: A review of Resident 4's admission Record (AR) indicated the facility admitted Resident 4 on 9/8/2025 with diagnoses including type two diabetes mellitus (DM - a disorder characterized by difficulty in blood sugar control and poor wound healing), essential (primary)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the medical records of one of three sampled residents (Resident 1) were maintained in accordance with accepted professional standards and practice, complete, and accurately documented by failing to: 1. Ensure Registered Nurse (RN) 1 completed and signed Resident 1's Discharge Planning Review Form.2. Ensure the Licensed Nurses documented the level of care provided to Resident 1 before the resident's discharge from the facility.3. Ensure the Licensed Nurses documented Resident 1's condition before the resident's discharge from the facility.4. Ensure the Licensed Nurses documented Resident 1's refusal to sign discharge documents. These deficient practices resulted in inaccurate information on Residents 1's medical records and had the potential for delayed and inaccurate medical interventions.Findings:During a review of Resident 1's admission Record (undated), the admission Record indicated the facility admitted the resident on 1/5/2024, with diagnoses including anxiety disorder (persistent and excessive worry that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to treat residents with respect and dignity for one of four sampled residents (Resident 4), when Resident 4 ' s privacy curtain was not fully pulled closed while Resident 4 showered. This failure had the potential to negatively affect Resident 4 ' s psychosocial well-being (refers to a resident ' s overall mental, emotional, and social health, encompassing aspects like happiness, life satisfaction, self-esteem, social functioning, and a sense of purpose). Findings: During a review of Resident 4 ' s admission Record, the Admisison Record indicated the facility admitted Resident 4 on 7/30/2023 and readmitted the resident on 4/19/2024 with diagnoses including dementia (a progressive state of decline in mental abilities), depression (mental health illness causing a persistent feeling of sadness, loss of interest, and can interfere with daily life), stroke ( loss of blood flow to a part of the brain). During a review of Resident 4 ' s History and Physical (H&P), dated 4/18/2025, the H&P indicated Resident 4 did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide reasonable accommodation of resident needs and preferences for one of four sampled residents (Resident 3) by failing to ensure the call light (an alerting device for nurses or other nursing personnel to assist a resident when in need) was withinreach for Resident 3. This failure had the potential to result in Resident 3 ' s inability to call for facility staff assistance and delay in the provision of necessary care and services that could negatively affect the resident ' s well-being. Findings: During a review of Resident 3 ' s admission Record, the admission Record indicated the facility originally admitted Resident 3 on 1/7/2025 and readmitted the resident on 4/21/2025 with diagnoses includingcerebrovascular accident (CVA - stroke, loss of blood flow to a part of the brain), epilepsy (a condition with a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares and loss of consciousness), depressive disorder (mental health illness causing a persistent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial (relating to the interrelation of social factors and individual thoughts and behavior) needs for one of four sampled residents (Resident 1) by failing to arrange transportation for Resident 1's clinic appointment. This failure had the potential to negatively affect Resident 1 ' s well being (refers to a resident's overall mental, emotional, and social health, encompassing aspects like happiness, life satisfaction, self-esteem, social functioning, and a sense of purpose) and delay care. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted on [DATE] with diagnoses of cerebral infarction (stroke, loss of blood flow to a part of the brain), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), heart failure,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the medical records of one of four sampled residents (Resident 1) were maintained in accordance with accepted professional standards and practice, complete, and accurately documented by failing to document clinic appointment arrangements made for Resident 1. This deficient practice had the potential for inaccurate documentation and interventions for Resident 1. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted on [DATE] with diagnoses of cerebral infarction (stroke, loss of blood flow to a part of the brain), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), heart failure, asthma, depression (mental health illness causing a persistent feeling of sadness, loss of interest, and can interfere with daily life). During a review of Resident 1 ' s History and Physical (H&P), dated 1/10/2025, the H&P indicated Resident 1 had the mental capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-06 · tag F0755 — failed to provide safe pharmacy services — widespreadProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to: 1. Reconcile (the process of comparing transactions and activity to supporting documentation) and account for six (6) medication emergency kit (eKIT) containing Controlled Medications ([CM] - medications which have a potential for abuse and may also lead to physical or psychological dependence, also known as Controlled Drugs or Controlled Substances [CS]) for June 2025, in three (3) of three (3) inspected Medication Rooms (Medication Room Station 1, Station 2 and Station 3). As a result, control and accountability of medications and CMs did not follow state and federal regulations and facility policy and procedures. 2. Have an available supply of tramadol (a medication used to treat pain) in the facility affecting 1 (one) of six (six) observed residents (Resident 8) for medication administration. As a result, Resident 8 did not receive tramadol on 6/3/2025 at 9:06 a.m. These deficient practices increased the opportunity for CM diversion (the transfer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY c. During a review of Resident 31 ' s AR, the AR indicated the facility originally admitted the resident on 5/18/2020 and readmitted in the facility on 4/30/2025 with diagnoses including cerebral infarction (stroke, loss of blood flow to a part of the brain), dementia (a progressive state of decline in mental abilities), and type 2 diabetes mellitus (DM 2 - a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 31 ' s History and Physical (H&P) dated 5/7/2025, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident 31s MDS, dated [DATE], the MDS indicated Resident 31 was able to understand others and make her needs known but with severely impaired cognition (mental action or process of acquiring knowledge and understanding). The MDS further indicate Resident 31 required total assistance from staff with all activities of daily living (ADLs - basic tasks that must be accomplished every day for an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident ' s body that he or she cannot easily remove that restricts freedom of movement or normal access to one ' s body) for four of six sampled residents (Residents 31, 59, 65, and 110) reviewed for physical restraints care area by: 1. Failing to ensure Residents 31 ' s and 59 ' s pillows were not tucked tightly under the fitted sheet. 2. Failing to obtain an order, informed consent, complete a physical restraint assessment, and develop and implement a care plan for the use of bolsters (a mattress designed with raised edges to help prevent patient from falling out of bed, especially those at risk of falls) on the low air loss mattress (LALM - a mattress that helps prevent and treat pressure wounds by circulating air and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility ' s licensed nursing staff failed to provide care in accordance with professional standards to two of five sampled residents (Residents 110 and 6) reviewed for unnecessary medications by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq, beneath the skin) insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) administration sites on multiple days. This deficient practice had the potential for adverse effect (unwanted, unintended result) of the same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Cross reference F760. Findings: 1. During a review of Resident 110 ' s admission Record, the admission Record indicated the facility admitted the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident environment was free of accident hazards for eight sampled residents (Residents 59, 114, 34, 56, 110, 57, 377 and 6) reviewed under Accidents and two of four sampled residents (Resident 25 and 18) reviewed under Environment facility task, by: 1. Failing to ensure Resident 59 ' s right floor mat did not have the overbed table placed on the top. 2. Failing to ensure Resident 114 ' s left floor mat did not have the overbed table and the right floor mat did not have the visitor ' s chair placed on top. These deficient practices placed Residents 59 and 114 at risk for increased chances of incurring injury such as falls with fracture (a break or crack in a bone) and even death. 3. Failing to ensure the Resident 25 ' s bed frame control was in good repair when the electrical wall outlet did not have a protective cover. 4. Failing to ensure Resident 18 ' s wall baseboard was in good repair when the baseboard was broken and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to obtain a physician's order, informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered), bedrail (an adjustable metal or rigid plastic bars attached to the sides of a bed to assist patients or residents) assessment, and care plan on the use of padded bilateral upper bedrails for one of one sampled resident (Resident 110) reviewed for bedrails. These deficient practices placed the residents at risk for potential accidents such as a body part being caught between the rails, falls if a resident attempts to climb over, around, between, or through the rails. Findings: During a review of Resident 110's admission Record, the admission Record indicated the facility admitted the resident on 4/3/2025 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial muscular weakness or partial paralysis affecting only one side of the body) following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-06 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%). Two (2) medication errors out of 31 total opportunities contributed to an overall medication error rate of 6.45% affecting two (2) of six (6) residents observed for medication administration (Resident 8 and 87). The medication errors were as follows: 1. Resident 8 did not receive tramadol (a medication used to treat pain) on 6/3/2025 at 9:06 a.m., as prescribed by Resident 8's physician. 2. Resident 87 received a form of multivitamin (a medication used as a dietary supplement for wound healing) that was different than the one ordered by Resident 87's physician. These failures had the potential for Residents 8 and 87 to experience medication adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) and health complication, such as continuous and unrelieved pain, resulting in Resident 8's and 87's health and well-being to be negatively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors (the observed or identified preparation or administration of medications or biologicals which are not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) for two of five sampled residents (Residents 110 and 6) reviewed for unnecessary medications by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq - beneath the skin) insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) administration sites. The deficient practice had the potential for adverse effect (unwanted, unintended result) of the same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: An opened bottle brown coloring for gravy was observed with dried dark brown drippings on the side. The opened container of thickened lemon water was sticky when touched. The opened container of almond milk was sticky when touched A container of thickened apple juice did not indicate the date of when it was opened. These failures had the potential to result in harmful bacterial growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) in medically compromised residents who received food from the kitchen. Findings: During a brief initial kitchen observation and interview on 6/3/2025 at 7:58 a.m. with the Dietary Supervisor (DS), upon inspection of the small refrigerator in the kitchen, containers of opened thickened lemon water and almond milk were observed and were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-06 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to enforce its policy on storing food bought from outside or brought in by family or visitors when multiple food items including condiments were not labeled with the resident ' s name on the personal food items in the residents ' refrigerator reviewed under the kitchen task. This deficient practice placed the residents at risk for development of food-borne illnesses (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever and can lead to other serious medical complications and hospitalization. Findings: During a brief initial kitchen tour and interview on 6/3/2025 at 8 a.m. with the Dietary Supervisor (DS), the DS stated the refrigerator for food brought from home, brought by visitors, or bought by residents are placed in the resident designated refrigerator in the activity room. The DS stated the refrigerator is locked and the Registered Nurse (RN) supervisor on duty has the key. The DS stated during off hours, nursing staff will get the key from the RN and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by failing to ensure: 1. Resident 27's glass of water and desk phone were not placed on the floor beside the resident's low bed (a hospital bed designed to be closer to the floor, often with a lower height than standard hospital beds) and urinal bottle (a container used to collect urine) was labeled with the name and/or room number of the resident. 2. Mobile Linen carts A, B, C were not left open after obtaining needed linen supplies on the hallway facing the residents doors. 3. Mobile Linen carts were not covered with a loosely woven/permeable (having pores or openings that permit liquids or gases to pass through) material to protect the linens inside the cart observed during infection control task. These deficient practices had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure to provide the name of the medications and their indications (reasons for the use of the medications) prior to administration of seven medications, affecting one of six sampled residents (Resident 23) observed for medication administration. This deficient practice violated Resident 23 ' s rights to make decisions regarding their medication regimen, withhold treatment or seek alternatives, potentially resulting in psychosocial (relating to the interrelation of social factors and individual thought and behavior) harm. Findings: During a review of Resident 23 ' s admission Record, dated 6/3/2025, the admission Record indicated Resident 23 was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnosis including type two diabetes mellitus ([DM2- a disorder characterized by difficulty in controlling blood sugar level,) and hypertension (high blood pressure.) During a review of Resident 23 ' s Medication Administration Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to keep the call light (an alerting device for nurses or other nursing personnel to assist a patient when in need) within reach of the resident for one of one sampled resident (Resident 87) reviewed under accommodation. The deficient practice had the potential for Resident 87 unable to summon health care worker for help as needed. Findings: During a review of Resident 87 ' s admission Record, the admission Record indicated the facility admitted the resident on 9/12/2023, with diagnoses including type 2 diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing) with foot ulcer (an open sore on the foot that does not heal properly and can lead to complications if left untreated), and obesity. During a review of Resident 87 ' s History and Physical (H&P), dated 10/16/2024, the H&P indicated the resident had physical deconditioning (the loss of strength, endurance, and physical fitness due to prolonged inactivity) due to limitation with ambulation due to left foot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for one of six sampled residents (Resident 110) reviewed for physical restraints (the use of a manual hold to restrict freedom of movement of all or part of a person's body, or to restrict normal access to the person's body) by failing to develop and implement a care plan on the use of restraint bed placed against the wall. This deficient practice had a potential for delays in the delivery of necessary care and services and adverse effects (an undesired effect of a drug or other type of treatment, such as surgery) to Resident 110. Findings: During a review of Resident 110 ' s admission Record, the admission Record indicated the facility admitted the resident on 4/3/2025, with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial muscular weakness or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement resident-centered activities for one of three sampled residents (Resident 54), reviewed under Activities care area, by failing to: 1. Ensure Resident 54 was provided her preferred activities when Resident 54 was not brought to the religious services. 2. Follow the facility ' s policy and procedure to document and maintain a current record for residents participating for each type of activity for Resident 54. These deficient practices had the potential to result in a decline in Resident 54 ' s physical, social and emotional functioning. Findings: During a review of Resident 54 ' s admission Record, the admission Record indicated the facility admitted the resident on 7/9/2021 with diagnoses including dementia (a progressive state of decline in mental abilities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and generalized muscle weakness. During a review of Resident 54…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 23 ' s admission Record, the admission Record indicated the facility originally admitted the resident on 10/23/2024 and readmitted on [DATE] with diagnoses including cognitive communication deficit (a condition characterized by difficulty with attention, memory, reasoning, planning, organization, and/or language skills), type 2 diabetes mellitus (DM 2-a disorder characterized by difficulty in blood sugar control and poor wound healing), and generalized muscle weakness. During a review of Resident 23 ' s H&P, dated 10/24/2024, the H&P indicated the resident had the capacity to understand and make decisions. During a review of Resident 23 ' s MDS, dated [DATE], the MDS indicated Resident 23 was able to understand others and make his needs known and with an intact cognition (mental action or process of acquiring knowledge and understanding). The MDS further indicate Resident 23 required setup or clean-up assistance with eating; supervision or touching assistance with oral hygiene;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents with a urinary catheter (FC - a hollow tube inserted into the bladder to drain or collect urine) received appropriate care and services to prevent urinary tract infections (UTI, an infection in the bladder/urinary tract) for one of one sampled resident (Resident 278) reviewed for urinary catheter or UTI by failing to ensure Resident 278 ' s urinary catheter tubing did not have a kink or loop while hanging on the side of the bed. This deficient practice had the potential for Resident 278 ' s urine not to flow freely and which may lead to the development of UTI. Findings: During a review of Resident 278 ' s admission Record, the admission Record indicated the facility originally admitted the resident on 1/24/2023 and readmitted in the facility on 5/22/2025 with diagnoses including obstructive uropathy (a blockage in the urinary tract that prevents urine from flowing out properly), pneumonia (an infection/inflammation in the lungs), and type two (2) diabetes mellitus (DM 2-a disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents receiving enteral feeding (EF - also known as tube feeding, a method of supplying nutrients directly into the stomach) received appropriate care and services to prevent complications of EF for one of one sampled resident (Resident 38) reviewed for tube feeding when the licensed nurse failed to rinse the medication syringe thoroughly after medication administration. This deficient practice had the potential to result in Resident 38 experiencing complications associated with enteral feeding such as gastrointestinal (GI, relating to stomach and intestines) problems such as abdominal pain and diarrhea. Findings: During a review of Resident 38 ' s admission Record, the admission Record indicated the facility originally admitted the resident on 4/6/2021 and readmitted in the facility on 6/25/2023 with diagnoses including gastrostomy (GT - a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) status, dementia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure parenteral fluids (are liquids that are administered intravenously or by injection to bypass the digestive system) were administered consistent with professional standards of practice for one of one sampled resident (Resident 278) reviewed during a random observation by failing to ensure Resident 278 ' s midline catheter (a long, thin, flexible tube that is inserted into a large vein in the upper arm) indicated the date of the last dressing change. This deficient practice had the potential to place Resident 278 at risk for developing complications such as infection. Findings: During a review of Resident 278 ' s admission Record, the admission Record indicated the facility originally admitted the resident on 1/24/2023 and readmitted in the facility on 5/22/2025 with diagnoses including obstructive uropathy (a blockage in the urinary tract that prevents urine from flowing out properly), pneumonia (an infection/inflammation in the lungs), and type two (2) diabetes mellitus (DM 2-a disorder characterized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who received dialysis (the process of removing waste products and excess fluid from the body using a machine when the kidneys are not able to do so) received treatment consistent with professional standards of practice for one of two sampled residents (Resident 67) reviewed under the Dialysis care area, by: 1. Failing to follow-up with the resident ' s attending physician when Resident 67 missed a dialysis appointment on 5/30/2025. 2. Failing to ensure a dialysis kit (a collection of medical supplies designed to provide immediate care for emergencies, such as bleeding) for dialysis residents was readily available at Resident 67 ' s bedside. These deficient practices had the potential for unidentified complications such as bleeding and bruising and had the potential to result in lack of provision of necessary treatment and services from dialysis treatment. Findings: During a review of Resident 67 ' s admission Record (AR),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
2. During a concurrent interview and observation on 6/4/2025 at 9:55 a.m. with RN 1, in Medication Room Station 3, the following medications were found either stored in a manner contrary to their respective manufacturer's requirements, not labeled with an open date as required by their respective manufacturer's specifications, or stored and labeled contrary to facility policies: 1. One (1) opened epoetin alfa multi-dose (containing more than one dose) vial for Resident 81 stored in the refrigerator containing unused volume of medication and without a date indicating when use first began or when the medication would expire. The manufacturer's product storage and labeling indicated epoetin multi-dose vials should be stored in the refrigerator between 36 and 46 degrees Fahrenheit and to throw away the vial no later than 21 days from first use. RN 1 stated Resident 81's epoetin alfa vial was open and used, with some volume of medication remining in the vial and continued to be stored in the refrigerator without a date indicating when it was opened or when it would expire. RN 1 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to promptly provide dental services for one of one sampled resident (Resident 98) being investigated under dental services by failing to ensure: 1. Family Member (FM) 1's verbal complaint of toothache was acted upon by Social Services Director (SSD) and was referred in a timely manner and was acted upon by the Dentist. 2. SSD followed up with FM 1 if the complaint of toothache was resolved. These deficient practices had the potential to result in Resident 98 undue pain while eating that can lead to poor appetite and weight loss. Findings: During a review of Resident 98's admission Record, the admission Record indicated the facility admitted the resident on 4/13/2024, with diagnoses including dysphagia (difficulty swallowing), gastroesophageal reflux disease (GERD, a condition where stomach acid flows back up into the esophagus, causing heartburn and other symptoms), and anxiety disorder (a mental health condition where excessive worry, fear, and apprehension interfere with daily life). During a review of Resident 98's History…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to designate a qualified hospice (compassionate care for people who are near the end of life) coordinator who is responsible for working with hospice representatives to coordinate care to the resident provided by the Long-term Care (LTC - ongoing medical, personal, and custodial care provided to individuals who need assistance with activities of daily living [ADLs - activities such as bathing, dressing and toileting a person performs daily] and/or have chronic health conditions) facility and hospice staff for one of one sampled resident (Resident 56) by designating the Medical Records Director (MRD) as a hospice coordinator for the facility. This deficient practice had the potential to result in a delay or lack of coordination in delivery of hospice care and services to Resident 56. Findings: During a review of Resident 56's admission Record, the admission Record indicated the facility admitted the resident on [DATE], with diagnoses including malignant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain all mechanical, electrical, and resident care equipment in safe operating condition by failing to ensure the resident's bed frame control was in good repair when the control box cord had frayed and exposed wires for one of four sampled residents (Resident 25) reviewed under the Environment task. This deficient practice had the potential to place the resident at risk for injury. Cross-reference F584. Findings: During a review of Resident 25's admission Record (AR), the AR indicated the facility admitted the resident on 9/11/2021 with diagnoses that included epilepsy (chronic disorder that causes recurrent seizures [abnormal electrical activity in the brain]), cognitive communication deficit (trouble communicating because of difficulties with thinking processes, like attention, memory, or reasoning), and mood disorder (a mental health condition that primarily affects emotional state). During a review of Resident 25's Minimum Data Set (MDS - resident assessment tool), dated 3/13/2025, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a safe, comfortable, and homelike environment for one of four sampled residents (Resident 1) when Resident 1's patio was observed with belongings from multiple residents including four clear trash bags with facility curtains, three facility mattresses, and a wheelchair all covered in a blue tarp (a piece of material [such as durable plastic or waterproofed canvas] used especially for protecting exposed objects or areas). This deficient practice had the potential to affect Resident 1's homelike environment. Findings: A review of Resident 1's admission Record indicated the facility admitted Resident 1 on 1/12/2024 with diagnoses that included contracture (a stiffening/shortening at any joint, that reduces the joint's range of motion) of muscles upper arm and lower leg, rheumatoid arthritis (a chronic progressive disease-causing inflammation in the joints and resulting in painful deformity and immobility), and major depressive disorder (a mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure medical records were complete and accurately documented for one of four sampled residents (Resident 1). On 9/4/2024 at 11:50 p.m., Resident 1 complained of a possible infection on the dialysis access port (a way to reach the blood for hemodialysis [a machine that filters wastes, salts, and fluid from the body when the kidneys were no longer healthy) and was transferred to the General Acute Care Hospital (GACH) for further evaluation. Licensed Vocational Nurse 2 (LVN 2) documented on Resident 1's Change of Condition (COC) Evaluation form that Resident 1 complained on 9/5/2024. This deficient practice resulted in inaccurate information in Resident 1's clinical record. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 7/22/2024 with diagnoses including end stage renal disease (the kidneys cease functioning on a permanent basis), anxiety disorder (persistent and excessive worry that interferes with daily activities), and essential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide reasonable accommodation of resident needs and preferences by failing to ensure the call light (an alerting device for nurses or other nursing personnel to assist a resident when in need) was within reach for four of nine residents (Resident 52, 8, 179, and 14) investigated during review of the environment task. This deficient practice had the potential to result in the delay of care and services and possible injury to residents when they are unable to ask assistance from facility staff. Findings: a. A review of Resident 52's admission Record indicated the facility admitted the resident on 11/4/2023 with diagnoses that included end stage renal disease (the kidneys cease functioning on a permanent basis), cerebrovascular disease (damage to tissues in the brain due to a loss of oxygen to the area), aphasia (a language disorder that affects a person's ability to communicate), and muscle weakness. A review of Resident 52's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) to two of two sampled residents (Residents 118 and 378) investigated during review of physical restraints care area by failing to ensure Resident 118 and Resident 378 were properly assessed for risk for entrapment on the use of bed rails and placement of bed against the wall, ensure Residents 118 and 378 or their representative were educated with the risks and benefits of bed rails and placement of bed against the wall, ensure an informed consent was obtained from Residents 118 and 378 or their representative, ensure there was a physician order for Resident 118 and 378's use of bed rails and placement of bed against the wall, and ensure an informed consent was obtained from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan (a document outlining a detailed approach to care customized to an individual resident's need) for: 1. Two out of two sampled residents (Residents 118 and 378) investigated during review of physical restraints (devices that limits a patient's movement) use (bed rails (metal rails that normally hang on the side of the patient's bed) use and placement of bed against the wall). 2. One (1) out of 1 sampled resident (Resident 79) who received vancomycin hydrochloride (a type of medication used in the treatment of serious bacterial infections), investigated during review of infection control task on the use of These deficient practices had the potential to result in failure in the delivery of necessary care and services. 3. One of three residents reviewed for unnecessary medications (Resident 67) that included: -measurable goals for monitoring delusions (false beliefs or judgments about external…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care in accordance with professional standards to three out of three sampled residents (Residents 7, 118, and 109) investigated during review of insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) use by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) insulin administration sites. The deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Cross reference F760. Findings: a. A review of Resident 7's admission Record indicated the facility admitted the resident on 1/19/2024, with diagnoses including type 2 diabetes mellitus (a disease in which the body does not control the amount of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide an environment free from accidents and hazards, ensure residents received adequate supervision, and implement and modify interventions to prevent accidents three of five residents (Resident 326, 6, and 8) reviewed under the accidents care area by failing to: 1. Ensure Resident 326, a resident that used tobacco, did not store cigarettes at bedside. 2. Ensure Resident 326 was appropriately assessed by the interdisciplinary team (IDT, a group of health care professionals with various areas of expertise who work together toward the goals of the resident) to identify the resident as an independent or at-risk smoker. These deficient practices had the potential to result in a facility fire from improper disposal of smoking materials and resident injuries from burns. 3. Ensure Resident 6's bed was not left in the high position while unattended by staff. This deficient practice had the potential to result in Resident 6 sustaining fractures…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide appropriate treatment and services to prevent complications of enteral feeding (any method of feeding that uses the gastrointestinal tract to deliver nutrition and calories) to three out of three sampled residents (Resident 62, 379, and 17) by failing to: 1. Label the water flush bag (a plastic container bag with infusion tubing filled with water used to flush the feeding tube and as a source of hydration for residents on enteral feeding) with the correct rate of infusion per physician's order for Resident 62. 2. Label the irrigation syringe (a specialized medical instrument designed for the irrigation or cleansing of wounds, cavities, or body orifices) pouch with resident identifier and the date the irrigation syringe was last changed for Resident 379. 3. Indicate the rate and time the tube feeding formula was hung for Resident 17. The deficient practices had the potential for alternation in nutritional status and complications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents who received hemodialysis (HD, process of removing waste products and excess fluid from the body) received treatment in consistent with professional standards of practice and the comprehensive person-centered care plan for one of one sampled resident (Resident 52) investigated during review of dialysis care are by failing to: 1. Ensure licensed nurses performed and documented assessments after Resident 52 returned from hemodialysis sessions. 2. Ensure licensed nurses acquired and maintained Resident 52's written documentation from the hemodialysis center. These deficient practices placed the resident at risk for a delay in detecting complications resulting from HD. Findings: A review of Resident 52's admission Record indicated the facility admitted the resident on 11/4/2023 with diagnoses that included end stage renal disease (the kidneys cease functioning on a permanent basis), cerebrovascular disease (damage to tissues in the brain due to a loss of oxygen to the area), aphasia (a language disorder that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the safe and appropriate use of bed rails (adjustable rigid plastic bars attached to the bed that may be positioned in various locations on the bed; upper or lower, either or both sides) to two of two sampled residents (Residents 118 and 378) investigated during review of physical restraints by failing to ensure Residents 118 and 378 were properly assessed for risk for entrapment (an event in which a resident is caught, trapped, or entangled in the spaces in or about the bed rail, mattress, or bed frame), ensure there was a physician order for Resident 118 and 378's use of bed rails, ensure Residents 118 and 378 or their representative were educated with the risks and benefits of bed rails, and ensure an informed consent was obtained from Residents 118 and 378 or their representative prior to installation of bed rails. These deficient practices had the potential to result in the restriction of residents' freedom of movement, a decline in physical functioning, psychosocial harm, physical harm from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to: 1. Account for two doses of narcotics (also known as Controlled Medications or Controlled Substances [CM, CS]- medications which have a potential for abuse and may also lead to physical or psychological dependence) for Resident 63 and 226 in one of two inspected medication carts (Station 1 Cart 1.) 2. Account for one dose of narcotic for Resident 12 in one of two inspected medication carts (Station 3 Cart 3A.) 3. Document the disposition (destruction) of medications (drugs) on the Drug Disposition Record logs in three of three inspected Medication Rooms. These deficient practices increased the opportunity for non-controlled and CS diversion (the transfer of a controlled substance or other medication from a lawful to an unlawful channel of distribution or use) and increased the risk that Resident 12, 63 and 226 could have delayed medication treatment and continuity of care due to lack of availability of the CS, and accidental exposure to harmful…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-28 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (1) of three (3) sampled residents (Resident 67) drug regimen was free from unnecessary medications (any medication in excessive dose, excessive duration, without adequate monitoring) in accordance with the facility policy and procedure from 3/27/2024 to 5/6/2024 by failing to ensure: 1. Resident 67 had a specific, measurable target behavior related to the use of Risperdal (antipsychotic drug [a medication capable of affecting the mind, emotions, and behavior] used to treat mental illness) 2. Resident 67 was monitored for the number of specific occurrences of delusions with the use of Risperdal 3. Resident 67 was monitored for the side effects (also known as adverse effects - unwanted, uncomfortable, or dangerous effects that a drug may have) of Risperdal 4. Resident 67 was provided non-pharmacological (that do not involve medications or drugs) interventions (therapies) for delusions. These deficient practices had the potential to place…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) to three out of three sampled residents (Residents 7, 118, and 109) investigated during review of insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) insulin administration sites. The deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Cross reference with F658.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to record the medication refrigerator temperatures twice a day from June 1, 2024 to June 26, 2024 in two of three inspected medication rooms (Medication room [ROOM NUMBER] and 3.) These failures increased the potential for residents in the facility to receive medications that were ineffective or toxic due to the inadequate storage monitoring, and potentially experience medication adverse consequences resulting in the negative impact to residents' health and well-being. Findings: During an observation and concurrent interview on 06/26/2024 at 9:08 AM, with Registered Nurse (RN) 1, in the Medication Room Station 3, the refrigerator temperature monitoring log was observed containing documentation for the temperature once a day during the 11 PM to 7 AM shift from 06/01/2024 to 06/26/2024. RN 1 stated that the refrigerator temperature was monitored and documented once a day during the 11 PM to 7 AM shift. RN 1 stated monitoring the refrigerator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow and update the facility menu when: a. The menu posted in Resident 105's room was not updated. b. Staff served less than 3 ounces (oz, unit of measurement) of turkey each serving for lunch. This deficient practice had the potential to cause a decrease food intake resulting to unintentional (define) weight loss to 64 of 124 residents, frustrations, and psychosocial harm to the resident 1 (Resident 105). Findings: a. A review of Resident 105's admission Record, indicated Resident 105 was admitted to the facility on [DATE] with diagnoses including malignant neoplasm of prostate (uncontrolled growth of malignant cells in the prostate gland), essential hypertension (HTN, high blood pressure), underweight (weight that is less than an acceptable weight) and severe protein-calorie malnutrition (a condition characterized by muscle and fat loss in the body). A review of Resident 105's Minimum Data Set (MDS - a standardized assessment and care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-28 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved flavor and appearance when: a. Broccoli was mushy, overcooked and did not have a garlic flavor. b. Glazed apple square was dry and served in a paper bowl. This deficient practice placed 120 of 124 facility residents at risk of unplanned weight loss, a consequence of poor food intake, getting food from the kitchen. Findings: a. A review of Resident 105's admission Record, indicated Resident 105 was admitted to the facility on [DATE] with diagnoses including malignant neoplasm of prostate (uncontrolled growth of malignant cells in the prostate gland), essential hypertension (HTN, high blood pressure, underweight (weight that is less than acceptable weight) and severe protein-calorie malnutrition (a condition characterized by muscle and fat loss in the body caused by inadequate intake of food). A review of Resident 105's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: A. Improper storage of food and food handling a. Raw chicken stored on top of bacon during thawing process. b. Four (4) dented cans were stored with the non-dented cans. c. Staff were not monitoring time and temperature when thawing poultry in the three-compartment sink (a type of sink used in dishwashing). d. Two (2) glasses of milk (42° and 50 degree Fahrenheit ([°F, a scale of measuring temperatures] respectively) were above 41°F e. Resident's food from the outside were not labeled nor dated. B. Kitchen cleanliness and sanitation a. Reach-in refrigerator's gasket had black dirt residue and build up. b. Canned good had flour residue. c. Ice machine vents had dust. d. Pots and pans were stacked wet during storage. e. Staff were unable to verbalize dishmachine temperatures and failed to use the correct test strips when checking chlorine ( a chemical used to disinfect dishes and utensils) concentration. f. Staff were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-28 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly by: a. Not completely covering 1 (one) of 1 black dumpsters (large trash container designed to be emptied into a truck) and 3 of 6 blue recycle bins from unknown period of time. b. Three blue boxes were on the floor. c. Flies and a dead rat were found around the trash area. This deficient practice had a potential to attract birds, flies, insects, pest and possibly spread infection to 120 of 124 facility residents. Findings: During a concurrent observation of the dumpster area outside of the facility and interview with Dietary Supervisor (DS) on 6/26/2024 at 10:34 a.m., 1 black trash bin was not completely closed and 3 blue recycle bins were overflowing with boxes. There were giant flies on the ground and dead rat around the trash area. The DS stated the trash bins were not completely closed and the boxes were on the floor. The DS stated there were flies and insects around the trash area. DS stated it was important for to maintain trash bins close and ensure cleanliness of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain and infection prevention and control program to help prevent the development and transmission of communicable diseases and infections by failing to: 1. Ensure the nasal cannula (NC - tubing connected to a device that gives additional oxygen [O2] through the nose) was not touching the floor for three of four sampled residents (Residents 20, 376, and 57) reviewed under the Respiratory care area. 2. Label the urinal bottle (a container used to collect urine) with resident identifier for three of nine sampled residents (Resident 30, 120, and 278) reviewed under the Infection Control task and one of one sampled resident (Resident 106) reviewed under the Urinary Tract Infection (a condition in which bacteria invade and grow in the urinary tract) care area. 3. Ensure the urine collection bag (a bag designed to collect urine drained from the bladder via a catheter) was not touching the floor for one of nine sampled residents (Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the residents' right to a dignified existence by failing to ensure an indwelling urinary catheter (a flexible tube inserted into the bladder and left in place to continuously drain urine) collection bag (attached to the catheter tube for the purpose of collecting urine) had a dignity cover (privacy cover, a manner of concealing urine in the collection bag) for two of two sampled residents (Resident 328 and 12) reviewed under the dignity care area. This deficient practice had the potential to cause emotional distress, affect residents' self-esteem, and a decline in psychosocial wellbeing when the residents' body fluids were visible to other residents, staff, and visitors. Findings: a.A review of Resident 328's admission Record indicated the facility admitted the resident on 6/5/2024 and readmitted the resident on 6/20/2024 with diagnoses that included end stage renal disease (the kidneys cease functioning on a permanent basis),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide housekeeping services necessary to maintain a sanitary, orderly, and comfortable interior for two of nine sampled residents reviewed under the Environment care area (Resident 8 and 109) when the facility failed to: 1. Maintain the cleanliness of Resident 8's floor. 2. Ensure the bathroom faucet fixture did not develop calcium deposits and rust for Resident 109. These deficient practices had the potential to spread infection and negatively affects the resident's psychosocial wellbeing and violated the resident's rights to a safe, clean, sanitary, and homelike environment. Findings: 1. A review of Resident 8's admission Record indicated the facility originally admitted Resident 8 on 12/20/2011 and readmitted [DATE] with diagnoses including, but not limited to, difficulty walking, unsteadiness on feet, and cognitive communication deficit (trouble participating in conversations). A review of Resident 8's Minimum Data Set (MDS - a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's transfer was documented in the resident's medical record for one of three sampled residents reviewed under the hospitalization care area (Resident 64) when the reason for transfer was not indicated in Resident 64's Notice of Proposed Transfer/Discharge, dated 6/12/2024. This deficient practice had the potential for the resident and their representative and the ombudsman (a resident advocate) to not know the reason for the transfer and to not determine if the reason for transfer was appropriate. Findings: A review of Resident 64's admission Record indicated the facility originally admitted Resident 64 on 11/5/2022 and was readmitted on [DATE] with diagnoses including, but not limited to, metabolic encephalopathy (a problem in the brain caused by chemical imbalances in the blood). The admission record further indicated Resident 64 was discharged to the general acute care hospital (GACH) on 6/19/2024. A review of Resident 64's Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were made aware of the facility's bed-hold policy upon transfer to a general acute care hospital (GACH) for one of three sampled residents reviewed under the hospitalization care area (Resident 42) when the facility failed to complete and provide the seven (7) day bed hold agreement to Resident 42. This deficient practice had the potential for the resident and/or the resident's resident representatives to not know if the resident have a room to return to after going to the GACH. Findings: A review of Resident 42's admission Record indicated the facility originally admitted Resident 42 on 7/26/2023 and readmitted to the facility on [DATE] with diagnoses including, but not limited to, hypertension (high blood pressure) and difficulty walking. A review of Resident 42's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 5/22/2024, indicated Resident 42 had severe cognitive impairment (difficulty understanding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the facility communicated necessary information to the resident, to the continuing care provider and other authorized persons at the time of an anticipated discharge to one out of three sampled residents (Resident 123) selected for closed record review by failing to complete the following in the Discharge Planning Review: 1. Medication Reconciliation 2. Equipment and Supplies 3. Learning Needs Related to Conditions The deficient practice had the potential to result in provision of inappropriate and untimely care to residents. Findings: A review of Resident 123's admission Record indicated the facility admitted the resident on 1/19/2024, with diagnoses including atherosclerotic heart disease (thickening or hardening of the arteries) and cognitive communication deficit (difficulty with any aspect of communication). A review of Resident 123's History and Physical (H&P), dated 1/28/2024, indicated the resident had the capacity to understand and make decisions. A review of Resident 123's Minimum Data Set (MDS, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (Resident 26) of one sampled resident investigated during a random observation was provided care and services to maintain good grooming and personal hygiene by: 1. Failing to ensure the resident was groomed and provided showers and proper skin care as scheduled. 2. Failing to document accurately shower/bath provided and or refusals. These deficient practices resulted in Resident 26 having poor grooming and personal hygiene that could negatively impact the resident`s quality of life and self-esteem. Cross reference to F684. Findings: A review of Resident 26's admission Record indicated the facility admitted the resident on 5/9/2018 and readmitted on [DATE] with diagnoses including major depressive disorder (a condition that describes a constant feeling of sadness and loss of interest, which stops a person from doing normal activities), muscle wasting and atrophy, and difficulty in walking. A review of Resident 26's History and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement their policy and procedure on cardiopulmonary resuscitation (CPR, an emergency procedure used to restart a person's heartbeat and breathing after one or both have stopped) by failing to maintain CPR certification training that included hands-on practice and in-person skills assessment to one of six sampled licensed staff (Licensed Vocational Nurse 3 [LVN 3]) investigated during review of sufficient and competent nurse staffing task. The deficient practice had the potential for staff to perform substandard life-saving measures to residents that can lead to debility and death. Findings: A review of LVN 3's Basic Life Support (BLS, a set of essential emergency procedures designed to sustain life in victims experiencing cardiac arrest) Provider Card certification from National CPR Foundation, dated [DATE], indicated, the mentioned individual is now certified in the mentioned course by demonstrating proficiency by successfully passing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 26) investigated during a random observation received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial needs by failing to assess and identify new skin issues when the resident was observed with discoloration around the ankle area. This deficient practice placed the resident at risk for not receiving the necessary treatment and services related to discoloration in the resident's ankle area. Cross reference to F677. Findings: A review of Resident 26's admission Record indicated the facility admitted the resident on 5/9/2018 and readmitted on [DATE] with diagnoses including major depressive disorder (a condition that describes a constant feeling of sadness and loss of interest, which stops a person from doing normal activities), muscle wasting and atrophy, and difficulty in walking. A review of Resident 26's History…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to administer parenteral fluids (the intravenous administration of medication) consistent with professional standards of practice for one (1) out of 1 sampled resident (Resident 79) during a random observation of a resident with intravenous (IV) catheter (a thin, flexible tube that is inserted into a vein to draw blood and give treatments including IV fluids, drugs, or blood transfusions) by failing to indicate the date when the IV catheter dressing was last changed. This deficient practice placed the residents at risk for developing complications such as inflammation of the vein and infection. Findings: A review of Resident 79's admission Record indicated the facility admitted the resident on 10/23/2023 with diagnoses including pressure ulcer (PU) stage four (a sore that extend below the subcutaneous fat into the deep tissues, including muscle, tendons, and ligaments) of the sacral region (refers to bottom of the spine), and congestive heart failure (a condition in which the heart has trouble pumping blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents who need respiratory care are provided care consistent with professional standards of practice to one of four sampled residents (Resident 376) investigated during review of respiratory care area by failing to ensure administer oxygen at 2 liters per minute (LPM, the flow of oxygen via oxygen delivery device) via nasal cannula (a device that gives additional oxygen through the nose) per physician order. The deficient practice had a potential for Resident 376 to develop shortness of breath that could lead to hypoxemia (a low level of oxygen in the blood). Findings: A review of Resident 376's admission Record indicated the facility admitted the resident on 11/29/2023, with diagnoses including pleural effusion (occurs when fluids build up in the space between the lung and the chest wall), cognitive communication deficit (difficulty with any aspect of communication), atherosclerotic heart disease (thickening or hardening of the arteries). A review of Resident 376's History & Physical (H&P), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident receive and consume foods in the appropriate nutritive content as prescribed by a physician and or assessed by the interdisciplinary team to support the resident's treatment and plan of care when: One (1) of 1 resident on large portion diet (a diet which increases calorie and protein on the tray by doubling food portions) did not receive large portion of bread stuffing for lunch service. This deficient practice had the potential to cause weight loss for Resident 66. Findings: A review of Resident 66's admission Record, indicated Resident 66 was admitted to the facility on [DATE] with diagnoses including type two (2) diabetes mellitus (DM2, long-term condition in which the body has trouble controlling blood sugar and using it for energy), dysphagia (difficulty swallowing) and muscle wasting and atrophy (thinning or loss of muscle tissue). A review of Resident 66's Minimum Data Set (MDS - a standardized assessment and care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain mechanical, electrical, and resident care equipment in safe operating condition for one (Resident 57) of nine sampled residents investigated under Environment task when Resident 57s bed controller (device used to change the height and angle of the bed) cable was covered with black plastic tape with exposed wires. This deficient practice had the potential to place residents at risk for injury from accidents. Findings: A review of Resident 57's admission Record indicated the facility admitted the resident on 1/11/2023 and readmitted the resident on 7/12/2023 with diagnoses including pneumonia (a common lung infection caused by germs, such as bacteria, viruses, and fungi), and chronic obstructive pulmonary disease (COPD - a condition that happens when the lungs and airways become damaged and inflamed usually associated with long term exposure to harmful substances such as cigarette smoke. A review of Resident 57's History and Physical, dated 3/31/2024, indicated the resident had difficulty speaking,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a safe environment for residents for one of nine sampled residents reviewed under the Environment task (Resident 17) when Resident 17's cell phone charger was plugged into an extension cord (length of electric cord that permits the use of an appliance at some distance from a fixed socket) that was plugged into a power strip (an electrical device consisting of a cord with a plug on one end and several outlets on the other) that was plugged into an electrical wall outlet (a socket that connects an electrical device to an electricity supply). This deficient practice had the potential to place residents at risk for injury from accidents. Findings: A review of Resident 17's admission Record indicated the facility originally admitted Resident 17 on 1/6/2017 and readmitted the resident on 4/3/2024 with diagnoses including, but not limited to, generalized muscle weakness and encounter for attention to gastrostomy (an opening into the stomach from the abdominal wall, made surgically for the introduction of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their abuse policy and procedure (P&P) for two of three sampled residents (Resident 1 and 2). On 5/6/2024 at 1:40 a.m., Resident 1 alleged Resident 2 threw a piece of ice hitting Resident 1 on his left cheek. Facility failed to report the alleged abuse within two hours to California Department of Public Health (CDPH). This failure placed Resident 2 at risk for further abuse and feeling of intimidation. Findings: a. A review of Resident 1's admission Record indicated the facility admitted the resident on 11/2/2023 and was readmitted on [DATE] with diagnoses that included chronic pain syndrome (pain that lasts for longer than 3 months), muscle weakness (generalized), anxiety disorder (condition in which a person has excessive worry and feelings of fear, dread, and uneasiness), and depression (a low mood or loss of pleasure or interest in activities for long periods of time). A review of Resident 1's Minimum Data Set (MDS - a standardized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their abuse policy and procedure (P&P) for two of three sampled residents (Residents 1 and 2). On 5/6/2024 at 1:40 a.m., Resident 1 alleged Resident 2 threw a piece of ice hitting Resident 1 on his left cheek. Both Registered Nurse 1 (RN 1) and Licensed Vocational Nurse 1 (LVN 1) left Resident 1 and Resident 2 in their shared room together, unattended by staff after an allegation of abuse. This failure had the potential to place Resident 1 at risk for further abuse and feeling of intimidation. Findings: a. A review of Resident 1's admission Record indicated the facility admitted the resident on 11/2/2023 and was readmitted on [DATE] with diagnoses that included chronic pain syndrome (pain that lasts for longer than 3 months), muscle weakness (generalized), anxiety disorder (condition in which a person has excessive worry and feelings of fear, dread, and uneasiness), and depression (a low mood or loss of pleasure or interest in activities for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and records review, the facility failed to provide pharmaceutical services (including dispensing and administering of all drugs and biologicals) for one of three sampled residents (Resident 1) when Licensed Vocational Nurse 1 (LVN 1) gave aspirin (medication used to treat pain, swelling, and prevents blood clots) twice on 4/25/2024. This deficient practice had the potential for Resident 1 to experience the side effect of bleeding. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 2/5/2018 with diagnoses that included unspecified (unconfirmed) chronic obstructive pulmonary disease (COPD-a group of diseases that cause airflow blockage and breathing-related problems), unspecified dementia (loss of cognitive functioning, thinking, remembering, and reasoning, to such an extent that it interferes with a person's daily life and activities), and difficulty in walking. A review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and care-screening tool), dated 2/1/2024, indicated Resident 1 had intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide the necessary treatment and services for one of three sampled residents (Resident 5) at risk for developing pressure ulcers (a localized injury to the skin and/or underlying tissue usually over a bony prominence as a result of pressure, or pressure in combination with shear) received the necessary care and services to prevent pressure ulcers from developing by failing to perform timely assessments of Resident 5's pressure ulcers. This deficient practice had the potential for Resident 5 ' s pressure ulcer to (pressure injuries are open wounds, the skin breaks open, wears away, or forms an ulcer, which is usually tender and painful) to worsen. Findings: A review of Resident 5 ' s admission Record indicated the facility admitted Resident 5 on 4/8/2023 and readmitted the resident on 12/19/2023 with diagnoses that included pressure ulcer of sacral region (located below the lumbar spine and above the tailbone, which is known as the coccyx) unstageable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its infection prevention and control program by failing to conduct coronavirus disease 2019, (COVID-19, a highly contagious respiratory illness that can lead to severe symptoms) response testing according to the facility ' s Management of COVID-19 policy and procedures. This deficient practice had the potential to result in an increased transmission of COVID-19 infection among residents and staff. Findings: During an interview on 1/8/2024 at 3:15 p.m., Licensed Vocational Nurse 1 (LVN 1) stated COVID-19 testing is done two times a week on his first day of work and towards the completion of his work week. LVN 1 stated he does his own COVID-19 testing and thinks there is a logbook to log his test, but he has not been logging his test results in. LVN 1 stated he is not sure how they track COVID-19 testing, but if the COVID-19 testing is not logged, they can miss COVID-19 testing. LVN 1 also stated that if COVID-19 testing came out positive, there is a risk to spread COVID-19 to the other residents. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to inform the responsible party for one of three sampled residents, (Resident 1). Resident 1 encountered a change in health condition requiring a transfer to the General Acute Care Hospital (GACH) for further evaluation. Resident 1 ' s responsible party (RP) was not contacted after Resident 1 ' s change in health condition or transfer to hospital. This deficient practice denies Resident 1 ' s RP the information required to make informed decisions for Resident 1 ' s health related care and needs. Findings: A review of Resident 1 ' s admission Record indicated an admit date of 2/25/2021 with the diagnoses of epilepsy (a brain disorder affecting nerve cells causing loss of consciousness and uncontrolled muscle movement), encounter for attention to gastrostomy (a feeding tube surgically inserted on the abdomen directly to stomach to provide nutritional needs), contracture (hardening of the muscles causing deformity), and cognitive communication deficit (having difficulty in thinking or understanding language). Further review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-05 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program related to Coronavirus disease 2019 (COVID-19, a viral infection that is highly contagious and easily transmits from person to person, causing respiratory problems and may cause death) by failing to: a. Ensure Licensed Vocational Nurse 1 (LVN 1) perform hand hygiene (hand washing with soap and water and use of alcohol-based hand sanitizer) before and after changing gloves, after touching unclean surfaces, and after exiting Resident 1 ' s room. Resident 1 was in a Person Under Investigation room (PUI- area where residents who were exposed to COVID-19 or were showing symptoms are placed). b. Ensure Case Manager (CM), Certified Nursing Assistant 1 (CNA 1) and Registered Nurse 1 (RN 1) ' s N95 mask (respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) were worn with both elastic straps in place and covering the nose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide pharmaceutical services to meet the needs of residents by failing to: 1. Legibly fill out and reconcile illegible entries on the change of shift narcotics reconciliation records (a periodic inventory and reconciliation for all controlled drugs) of Resident 1. 2. Document administration of narcotic (drug that produces analgesia [pain relief]) pain medication to Resident 1. 3. Audit the emergency-kit (e-kit, a tamper-evident sealed and secured container or secured electronic system containing drugs which are used for either immediate administration to patients to facilities in an emergency) every shift per facility protocol. These deficient practices had the potential to cause inability of the facility to readily identify loss and drug diversion (illegal distribution or abuse of prescription drugs or their use for unintended purposes) of narcotic medications. Findings: 1 & 2. A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 6/27/2023, with diagnoses including polyneuropathy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe provision of pharmaceutical services to two of two medication carts audited by failing to: 1. Discard Resident 5 ' s Lantus (a long-acting insulin [a hormone that lowers the level of blood sugar in the blood] that helps maintain control of blood sugar levels throughout the day) injection pen with an opened date of 7/14/2023 after 28 days in Station 2. 2. Label multidose bottle of Geritussin dextromethorphan (DM, a drug used to help relieve constant coughing) with expiration date of 3/2024 and Robitussin Naturals (helps relieve occasional cough and helps clear mucus with ivy leaf and true source honey) with expiration date of 10/2024 in Station 1 Medication Cart with an open date. These deficient practices had the potential to cause medication errors and can possibly lead to administration of expired medications. Findings: 1. A review of Resident 5 ' s admission Record indicated the facility admitted the resident on 1/12/2022, with diagnoses including type 2 diabetes mellitus (a chronic condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-04-08 · tag F0800 — widespreadProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards to ensure food service safety when: 1) Dishwasher 1 (DW 1) failed to wash hands prior to handling cleaned dishes after touching soiled dishes and kitchenware. 2) [NAME] 1 failed to log pureed bread temperature on the food temperature log because the log did not provide a section for pureed bread. These deficient practices had the potential to result in food-borne illness (any illness resulting from the spoilage of contaminated food, bacteria-germs, viruses, or parasites that contaminate food, as well as toxins [poisons]) in 106 of 112 residents who consumed the food prepared by the facility kitchen. Findings: 1) During a concurrent observation and interview on 4/4/2022, at 9:04 a.m., with Dishwasher 1 (DW 1), in the kitchen, DW1 did not wash her hands prior to unloading and putting away cleaned dishes from the dishwashing machine after handling soiled dishes and kitchenware. DW1 stated she had multiple layers of disposable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-04-08 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure update residents' medical records to indicate documentation that advance directives (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were discussed and written information was provided to the residents and or responsible parties for 16 of 19 sampled residents, (Residents 8,11,12, 13, 15, 21,27, 40, 57, 59, 71, 74, 82, 102, 106, and 107). This deficient practice violated the residents' and/or the representatives' right to be fully informed of the option to formulate advance directives and had the potential to cause conflict with healthcare wishes for Residents 8,11,12, 13, 15, 21,27, 40, 57, 59, 71, 74, 82, 102, 106, and 107. Findings: A. A review of Resident 8's admission Record (face sheet) indicated the facility admitted Resident 8 on 7/10/2021, with diagnoses that included benign neoplasm (abnormal but non-cancerous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-04-08 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition services when kitchen staff who oversaw food shelf life failed to mark the shelf life of refrigerated supplement shakes accurately. This failure had the potential to result in unsafe and unsanitary food preparation and production, and had the potential for food-borne illness affecting 106 of 112 residents who received foods from the kitchen. Finding: During a concurrent observation and interview on 4/4/2022, at 9:27 a.m., with Dietary Aide 2 (DA 2), in the kitchen, DA 2 stated that she was in charge of handling delivered food items and marking received date and use-by-date. DA 2 observed a box of regular vanilla supplement shakes in a 2-door upright refrigerator next to the juice dispenser only had a date stating Open 4-4-22. DA 2 stated that the open date was marked when the box was opened and the open date did not indicate when the box was transferred from the freezer to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety when a potentially hazardous food in the walk-in refrigerator was stored beyond the use-by-date. This deficient practice had the potential to result in food-borne illness (any illness resulting from the spoilage of contaminated food, bacteria-germs, viruses, or parasites that contaminate food, as well as toxins (poisons)) in 106 of 112 residents who consumed the food prepared by the facility kitchen. Findings: During a concurrent observation and interview on 4/4/2022, at 3:26 p.m., with Registered Dietician (RD), in the kitchen, a container holding two pre-packaged pouches of boiled eggs was observed inside the walk-in refrigerator. One of the pre-packaged pouches was opened. The container was marked with a label indicating two dates: Date 3/28/22 and Use by 4/3/22. The RD stated the product should not be kept beyond the use by date and she discarded the item. A review of the facility's policy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure an effective infection control program was maintained, as evidenced by: 1) Licensed Vocational Nurse 1 (LVN 1), LVN 6, Certified Nursing Assistant 1 (CNA 1), CNA 2, CNA 4, CNA 6, CNA 12, and Janitor 1 not performing hand hygiene when/where indicated. 2) LVN 1, LVN 2, LVN 8, CNA 7 and Janitor 1 not following proper screening for signs/symptoms of COVID-19 (Coronavirus disease - a severe respiratory illness caused by a virus and spread from person-to-person). 3) Indwelling urinary catheter bag being positioned in touching the floor. 4) CNA 5 not following proper procedure when transporting soiled linens. 5) [NAME] 1 wearing a face mask without covering her nose and mouth. These deficient practices had the potential to result in cross-contamination and the spreading of infections to the residents and staff in the facility. Findings: 1) a. During an observation on 4/4/2022 at 12:17 p.m., Certified Nursing Assistant 1 (CNA 1) placed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide reasonable accommodation to meet the resident's need and implement facility's telephone access policy and procedures by failing to ensure one of four sampled residents (Resident 29) had access to a telephone. This deficient practice denied Resident 29 access to a telephone and to communicate with the resident's family outside of the facility. Findings: A review of Resident 29's admission Record (Face Sheet) indicated the facility admitted Resident 29 on 2/5/2018, with diagnoses that included chronic obstructive pulmonary disease (COPD, group of lung disease that block airflow and make it difficult to breathe), unspecified dementia (brain disease that causes memory problems) without behavioral disturbance, and abnormalities of gait and mobility (balance, walking ad movement). A review of Resident 29's Minimum Data Set (MDS - a standardized assessment and screening tool) dated 2/2/2022, indicated Resident 29 had intact cognition (The mental ability to make decisions of daily living). The MDS also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide privacy during wound care treatment for one of two sampled residents (Resident 67). This deficient practice violated Resident 67's right to privacy and the potential for lowered self-esteem. Findings: A record review of Resident 67's admission Record indicated Resident 67 was admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses that included epilepsy (a group of related disorders characterized by a tendency for recurrent seizures), end stage renal disease (a group of related disorders characterized by a tendency for recurrent seizures), unspecified dementia (a persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning) disturbance without behavioral and cognitive communication deficit (difficulty in thinking and use of language). A review of Resident 67's Minimum Data Set (MDS - a standardized assessment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its restraint policy and procedures (P&P), ensure the physician's mitten order was current, and ensure hand mittens (a hand covering enclosing the four fingers together and the thumb separately) were not applied to tightly for one of three sampled residents (Resident 74). These deficient practices place Resident 74 at risk for impaired blood circulation for Resident 74 Findings: A review of Resident 74's admission record indicated Resident 74 had an original admission date 10/16/2016 and was readmitted on [DATE], with diagnoses that included Type 2 Diabetes Mellitus (a long-term medical condition in which one's body does not use insulin properly, resulting in unusual blood sugar levels) without complications, and drug rash with eosinophilia and systemic symptoms syndrome (a severe adverse drug reaction presenting with rash, fever, lymphadenopathy, and single or multiple organ involvement). A review of Resident 74's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-08 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the notice of transfer was provided to the resident's responsible party and to the State long Term Care Ombudsman (is a person who investigates, reports on, and helps settle complaints) as soon as practicable for one of four randomly selected residents (Resident 59). This deficient practice had the potential to result in the resident's responsible party being unaware how to contact the State agency and how to appeal the transfer if necessary. Findings: A record review of Resident 59's admission Record (Face Sheet) indicated Resident 59 the facility admitted Resident 59 on 8/26/2021. Resident 59's diagnoses included nontraumatic intracranial hemorrhage (a bleed in the brain), dependence on renal dialysis (a treatment that takes over a person's kidney function when the kidney stops working), end stage renal disease (total loss of kidney function), systemic lupus (an inflammatory disease caused when the immune system attacks its own tissues) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-08 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure and accurately perform a cognitive assessment that reflected and identified the specific issues and objectives for one of nine residents (Resident 86). This deficient practice had the potential to result in the facility ability to identify the needs and develop and implement a person-centered comprehensive care plan to meet the needs of Resident 86. Findings: A review of Resident 86's Face Sheet, indicated the facility admitted Resident 86 on 3/10/2022 with diagnoses that included Type 2 diabetes mellitus (high levels of sugar in the blood), hear failure (heart muscle doesn't pump blood as well as it should), hyperlipidemia (high levels of fat in the blood), and major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest in daily activities). A review of Resident 86's Minimum Data Set (MDS - a standardized care planning and screening tool) dated 3/17/2022, indicated Resident 86 had moderate cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately code insulin (a medication used to regulate blood sugar) use on the Minimum Data Set (MDS - a standardized assessment and screening tool) for one of four sampled residents (Resident 15). This deficient practice had the potential to not reflect the true medical status and to negatively affect the plan of care and delivery of necessary care and services for Resident 15. Findings A review of Resident 15's admission record indicated the facility readmitted Resident 15 on 1/23/2022, with diagnoses that included cerebral infarction due to embolism of left anterior cerebral artery (also called an ischemic stroke occurs as a result of disrupted blood flow to the brain), and type 2 diabetes mellitus without complications (is a medical condition in which your body doesn't use insulin properly causing an unusual high blood sugars. A review of Resident 15's MDS dated [DATE], indicated Resident 15 was insulin medication. During an interview and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement care planned interventions for one of three sampled residents (Resident 102), with a diagnosed behavioral condition. Resident 102 was identified with behavior a to harm self. This deficient practice had the potential to place Resident 102 at risk for further harm to self. Findings: A review of Resident 102's admission record indicated the facility originally admitted Resident 102 on 6/2/2017 and was readmitted on [DATE], with diagnoses that included Alzheimer's Disease (type of dementia that affects memory, thinking and behavior), schizophrenia (serious mental disorder in which one interprets reality abnormally; may result in combination of hallucinations, delusions, and extremely disordered thinking and behavior), and unspecified Psychosis (mental disorder characterized by a disconnection from reality; symptoms include delusions, hallucinations, talking incoherently, and agitation). A review of Resident 102's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-08 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document discharge education provided for one of two sampled residents (Resident 65) prior/upon to discharge to the community. This deficient practice had the potential to result in incomplete or ineffective discharge planning and could result in lack of necessary discharge after care for Resident 65. Findings: A review of Resident 65's admission record indicated the facility originally admitted Resident 65 on 2/20/2022, and was readmitted on [DATE], with diagnoses that included Type 2 diabetes mellitus (a long-term medical condition in which one's body does not use insulin properly, resulting in unusual blood sugar levels) without complications, and heart failure (condition where the heart muscle does not pump blood as well as it should). A review of Resident 65's Discharge Evaluation document dated 4/1/2022, did not indicate a 'Yes' or 'No' (was left blank) response for the question Does resident have an interest in receiving information regarding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one of six sampled residents (Resident 40) who was assessed as a high risk to develop a pressure ulcer / injury (damaged skin caused by staying in one position for too long received care and services to promote wound healing) was provided the necessary treatment to promote healing of pressure ulcer by failing to adjust Resident 40's low air loss (LAL) mattress (a mattress used for pressure ulcer prevention) to a setting appropriate for Resident 40's weight. This deficient practice placed Resident 40 at risk for skin breakdown and development of pressure ulcer. Findings: A review of Resident 40's admission Record (Face Sheet) indicated the facility admitted Resident 40 on 4/5/2013 and was re-admitted on [DATE], with diagnoses that included dementia (brain disease that causes memory problems) without behavioral disturbance, osteoporosis ( disease that thins and weakens the bones causing the bones to break easily), communication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-08 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide foot care and treatment, in accordance with professional standards of practice for one out of nine residents (Resident 86). This deficient practice could have resulted in decreased mobility, pain, foot wounds, and infection for Resident 86. Findings: A review of Resident 86's Face Sheet, indicated the facility admitted Resident 86 on 3/10/2022 with diagnoses that included Type 2 diabetes mellitus (high levels of sugar in the blood), hear failure (heart muscle doesn't pump blood as well as it should), hyperlipidemia (high levels of fat in the blood), and major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest in daily activities). A review of Resident 86's Minimum Data Set (MDS - a standardized care planning and screening tool) dated 3/17/2022, indicated Resident 86 had moderate cognitive (mental ability to make decisions of daily living) impairment. The MDS indicated Resident 86…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the environment is free from accidents and hazards for one of five by failing to ensure Resident 71's bed was in a low position, bed was in working condition, and the side rails were positioned as per physician's order. These deficient practices placed Resident 71 at high risk for fall and serious injury. Findings: A review of Resident 71's admission Record (Face Sheet) indicated the facility admitted Resident 71 on 6/6/2021, with diagnoses that included type 2 diabetes (a medical condition in which your body doesn't use insulin properly causing an unusual high blood sugars), cognitive communication deficit (difficulty in thinking and use of language) muscle weakness, and difficulty walking. A review of Resident 71's Minimum Data Set (MDS - a standardized assessment and screening tool) dated 3/8/2022, indicated Resident 71's cognition (mental ability to make decisions of daily living) was intact. The MDS also indicated Resident 71 needed extensive staff assist for transfer, walking, dressing and toilet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to flush with water the gastrostomy tube (G-tube, a flexible tube surgically inserted into the abdomen to stomach for feeding and medication administration) after disconnecting the G-tube from the feeding for one of three sampled residents (Resident 59). This deficient practice had the potential to clog the G-tube. Findings: A record review of Resident 59's admission Record (Face Sheet) indicated Resident 59 was admitted to the facility on [DATE]. Resident 59's diagnoses included nontraumatic intracranial hemorrhage (a bleed in the brain), dependence on renal dialysis (a treatment that takes over a person's kidney function when the kidney stops working), end stage renal disease (total loss of kidney function), systemic lupus (an inflammatory disease caused when the immune system attacks its own tissues) and type 2 diabetes. A review of Resident 59's Minimum Data Set (MDS - a standardized assessment and screening tool), indicated Resident 59 had severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services to meet the needs for one of six sampled residents (Resident 106) by failing to ensure Resident 106's Baclofen (a medication used to treat muscle pain, spasm and stiffness; a muscle relaxant) was available for administration to the resident. This deficient practice had the potential to result in ineffective management of Resident 106's back pain. Findings: A review of Resident 106's admission Record (Face Sheet) indicated Resident 106 was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 106's diagnoses included low back pain, type 2 diabetes (abnormal sugar regulation) and COVID-19 (Coronavirus disease 2019, a virus that cause respiratory illness that can spread from person to person). A review of Resident 106's Minimum Data Set (MDS - a standardized care assessment and screening tool), dated 3/28/2022, indicated Resident 106 had intact cognition (the mental action or process of acquiring knowledge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one out of nine sampled residents (Resident 217) took his blood pressure medication administered to him in the morning. This deficient practice could have resulted in an elevated blood pressure causing harm to Resident 217. Findings: A review of Resident 217's admission Record indicated the facility admitted Resident 217 with diagnoses including, but not limited to, heart failure (heart doesn't pump blood as well as it should), acute myocardial infarction (blood flow to the heart muscle is abruptly cut off, causing tissue damage), and hypertensive heart disease with heart failure (heart problems that occur because of high blood pressure). A review of Resident 217's Minimum Data Set (MDS - a standardized care assessment and screening tool), dated 4/2/2022, indicated the resident had severely impaired cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses). The same MDS indicated Resident 217 needed extensive assistance with bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure an intravenous medication (medication sent directly into your vein using a needle or tube) cart in a common hallway was locked. This deficient practice had a potential for a resident or unauthorized personnel accessing the medications in the cart. Findings: During an observation on 4/4/2022 at 11:45 a.m., a medication cart in a common hallway was observed not locked. During a concurrent interview, Licensed Vocational Nurse 5 (LVN 5) stated, this intravenous medication cart was unlocked and should have been locked as there were residents' medications in the cart. LVN 5 stated a negative outcome could be that residents gained the access to getting into the cart. During an interview on 4/7/2022, at 10:12 a.m., Director of Nursing (DON) stated medication carts should be locked. The DON further stated a negative outcome of not locking medication carts could be that a patient could get the medications (without authorization). A review of the facility's policy and procedure titled, Medication Storage in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review, the facility failed to honor resident's food preference as written on the tray card for one of three sampled residents (Resident 70). This deficient practice had the potential for placing residents at risk for undernutrition and further impacting their health and well-being. Findings: During a concurrent observation, interview, and record review on 4/4/2022, at 12:33 p.m., in the kitchen, the tray card for Resident 70 indicated the resident's dislikes were Italian dressing, spinach, and tartar sauce. Dietary Aide 3 (DA 3) was reading tray tickets and making requests to [NAME] 1 to complete trays for lunch meal. Lunch menu included garlic spinach, which was observed on Resident 70's plate. DA 3 stated she mistakenly prepared Resident 70's plate with garlic spinach. A review of the facility's policy and procedure titled, Resident Preference Interview, dated 4/1/2014, indicated The Dietary Department will provide residents with meals consistent with their preferences as indicated on the tray card.
- No harm found · Bcited before2025-06-06 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records in accordance with accepted professional standards and practice for two of two sampled residents (Resident 54 and 34) reviewed under the Activities care area by failing to ensure that the activity documentation was completed accurately to reflect the activity staff member who provided the activity for Resident 54 and 34. This deficient practice had the potential to result in inaccurate tracking of activity attendance and provision of care. Findings: a. During a review of Resident 54's admission Record (AR), the AR indicated the facility admitted the resident on 7/9/2021 with diagnoses including dementia (a progressive state of decline in mental abilities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and generalized muscle weakness. During a review of Resident 54's History and Physical (H&P), dated 3/11/2025, the H&P indicated the resident does not have the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-06-28 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the assessment reflected the current resident's status to two out of three randomly selected closed records (Resident 123 and 72) by: 1. Failing to accurately code the Minimum Data Set (MDS, a standardized assessment and care screening tool) of a planned resident discharge. This deficient practice had the potential to result in an accurate assessment and had the potential for the facility to not provide the appropriate services for the resident's discharge. 2. Failing to ensure Resident 72's MDS was coded as Resident 72 was receiving an antiplatelet (a type of medication that prevent blood clots from forming which can cause heart attacks and strokes) instead of an anticoagulant (a type of medication that thins the blood to prevent or reduce clotting of blood). This deficient practice had the potential to result in an accurate assessment and had the potential for the facility to provide the wrong interventions related to the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$58,006 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $42,720 — penalty dated 2024-05-03
- $15,286 — penalty dated 2023-12-12
- Medicare payment denial — starting 2024-05-31 for 18 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CORPORATE INTERFACE SERVICES — 40 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.5 | -1.5 vs chain |
| Health inspection | 1 of 5 | 2.4 | -1.4 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 3.9 | +0.1 vs chain |
The other 39 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CORPORATE INTERFACE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/18/2024 |
| ROCKPORT ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/12/2025 |
| ALEXANDRE, CHARLES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2024 |
| SILAO, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2020 |
| LOS FELIZ WELLNESS GP LLC | Organization | GENERAL PARTNERSHIP INTEREST | since 08/01/2014 |
| RECHNITZ, SHLOMO | Individual | LIMITED PARTNERSHIP INTEREST | since 08/01/2014 |
| ERETZ LOS FELIZ PROPERTIES LLC | Organization | ADP OF THE SNF | since 10/31/2014 |
CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056380. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.