Eureka Rehabilitation & Wellness Center, LP
2353 Twenty Third St, Eureka, CA 95501 · For profit - Individual · 99 certified beds · (707) 445-3261 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2022
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $21,481 in federal fines (most recent 2026-06-04)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.9% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.1% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.5% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.4% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 13.2% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.0% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 12.0% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 5.6% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.8% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.0% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 26.1% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 20.3% | 12.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.5% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 84.3% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 23.1% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 11.7% | 11.2% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.23 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.76 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 134 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 69.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 73 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 63% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.6%CMS range 39.1–55.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.4%CMS range 6.9–13.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 69.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 63.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 74.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 11.4% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 72.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.6%CMS range 5.2–12.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.21 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 84.2 residents a day — about 85% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.23 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.64 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.83 hrs/resident/day on weekends vs 4.13 on weekdays — 7% thinner on weekends. RN hours go from 0.25 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 12 most serious are shown; the remaining 31 are one tap away and print in full.
- Actual harm · Gcited before2026-06-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement measures to prevent an avoidable fall for one resident (Resident 1) for a census of 71 residents, when Resident 1 was transferred from his bed to a chair using a Hoyer lift (a brand of portable patient lift (mechanical lift) designed to help caregivers safely transfer individuals with limited mobility between beds, chairs, and wheelchairs) with a one person assist and a frayed (material that is worn or unraveled at the edges) Hoyer lift sling (the crucial fabric interface that attaches a patient to a mechanical or hydraulic lift for safe transferring).This failure resulted in Resident 1 falling from the Hoyer lift and sustaining left rib fractures, a transverse process fracture (a break in the wing like bony projections on the sides of the vertebrae (the bones that make up the spine), and a hemothorax (the accumulation of blood in the pleural space between the lungs and chest wall). These injuries caused the resident significant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-08-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure one of two sampled residents (Resident 1): 1. Received showers as scheduled every Sunday and Wednesday. 2. A treatment was requested and initiated once Resident 1 was noted with moisture associated skin damage (MASD, caused by prolonged exposure to various sources of moisture, including urine or stool) when he was admitted on [DATE]. 3. Treatments for pressure injury (PI, injury to skin and underlying tissue resulting from prolonged pressure on the skin) were consistently and regularly rendered per physician ' s order. 4. Resident 1 was being turned and repositioned (T&R, the movement of patients from one position to another to alleviate or redistribute any pressure) every 2 hours and more often as needed. 5. A care plan was developed (CP, a form that summarizes a resident ' s condition, current needs and treatment necessary for their care) to address Resident 1 ' s skin breakdown when he was initially admitted on [DATE]. 6.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an allegation of resident-to-resident sexual abuse was timely reported to the California Department of Public Health (CDPH) for two of two sampled residents (Resident 1 and Resident 2).This failure had the potential to delay state agency awareness and oversight of an alleged abuse incident.A review of a facility reported incident received by the Department on 3/26/26 at 8:00 a.m., indicated that on 3/20/26 at approximately 10:00 p.m., staff observed Resident 1 placing Resident 2's hand on Resident 1's genital area while Resident 2 was asleep.During an interview on 4/22/26 at 11:45 a.m., the Regional Administrator stated the incident occurred at approximately 10:00 p.m. on 3/20/26 and the SOC 341 (a standardized reporting form used in California to notify authorities about suspected cases of abuse) was submitted at 7:11 a.m. on 3/21/26 (approximately nine hours after the incident was identified). The Regional Administrator stated the charge nurse notified the Director of Nurses, who instructed staff to notify the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-10 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one licensed nurse (Licensed Nurse 1 (LN 1)) of two licensed nurses maintained an appropriate Cardiopulmonary Resuscitation (CPR) certification when LN 1 did not obtain CPR certification through a provider with hands on training.This failure decreased the facility's potential to be able to implement of life saving measures and effective clinical interventions for all residents residing in the facility in the event of a respiratory or cardiac emergency.A review of LN 1's employee file indicated LN 1 was hired as a registry (agency that employs nursing staff for facilities with urgent staffing needs) nurse. Further review of LN 1's file indicated LN 1 obtained CPR certification through an online provider on [DATE].A review of the online provider's website indicated candidates were trained to the AHA [American Heart Association] (R) 2020 cognitive guidelines where course modules may be purchased and accessed 24 hours per day, 365 days per year. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a professional standard of nursing care was provided to one resident (Resident 1) of two sampled residents when:- Licensed Nurse 1 (LN 1) did not document an assessment and Change of Condition (COC) of Resident 1 after Certified Nurse Assistant 1 (CNA 1) notified her that Resident 1 had a change in his breathing on [DATE] at approximately 3 p.m.;- LN 1 administered a medicated breathing treatment to Resident 1 without a physician's order and documented she administered the breathing treatment on the wrong day; and,- LN 1 called for a non-emergent ambulance when Resident 1 was found unresponsive with labored breathing and a faint pulse. These failures decreased the facility's potential to ensure care provided to Resident 1 met professional standards of quality nursing care and may have contributed to a delay in Resident 1 being transferred to a higher level of care sooner.Findings:A review of Resident 1's admission record indicated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, Licensed Nurse 1 (LN 1) failed to ensure one (Resident 1) of two residents' medical records were complete and accurate when:-LN 1 did not document an assessment and Change of Condition (COC) of Resident 1 after Certified Nurse Assistant 1 (CNA 1) notified her that Resident 1 had a change in his breathing on [DATE] at approximately 3 p.m.; and,- LN 1 administered a medicated breathing treatment to Resident 1 without a physician's order and documented she administered the breathing treatment on the wrong day.These failures decreased the facility's potential to facilitate communication among healthcare staff and decreased the facility's potential to investigate and determine if there was a correlation between facility staff's response to Resident 1's COC and Resident 1's need for cardiopulmonary resuscitation (CPR).Findings:A review of Resident 1's admission record indicated Resident 1 was admitted to the facility on [DATE] with a diagnoses which included Chronic Obstructive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-29 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to comply with federal regulations related to the oversight of food service operations when the facility did not have a dedicated Registered Dietitian (RD, food and nutrition experts with a minimum of a graduate degree from an accredited dietetics program, who completed a supervised practice requirement, and passed a national exam) for a census of 87 residents.This failure had the potential to compromise dietary services rendered to the facility's residents.During the recertification survey conducted from 1/26/26 through 1/29/26, multiple dietary issues were identified including recipes not being followed (Cross Reference F803), dumpster lid not being closed (Cross Reference F814), and issues pertaining to kitchen sanitation, cleanliness, maintenance, equipment, and food storage (Cross Reference F812).During an interview on 1/26/26 at 10:20 a.m., the Dietary Supervisor (DS) stated one Registered Dietitian (RD 1) worked remotely (off site) and attended weekly meetings by video call or email to discuss resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-29 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare meals using methods that conserved nutritive value, flavor, and appearance when the recipes were not followed for a facility census of 87 residents. This failure had the potential for leading to malnutrition, weight loss, impaired wound healing, and increased susceptibility to disease. During an observation in the kitchen on 1/27/26 at 9:35 a.m., [NAME] 2 (CK 2) was observed preparing food for the lunch menu, which included herb crusted beef roast, mashed potatoes with gravy, zesty spinach, and garlic bread. No recipes were present at the cook's station.During a concurrent observation and interview on 1/27/26 at 11:15 a.m. in the kitchen, CK 2 was seen adding an unmeasured amount of butter to a mixture of butter, garlic, and parsley using a spatula, without using any measuring tools. CK 2 stated she estimated it was about one fourth cup of butter for the garlic toast. Subsequently, CK 2 was observed combining four tablespoons of garlic powder with one pound of melted butter in a container. According…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide food storage and preparation, sanitary conditions, as well as maintain kitchen equipment and the kitchen environment in accordance with professional standards for food service safety for a census of 87 residents when:1. Kitchen staff did not protect food from physical contaminants (e.g. hair nets and beard nets were not worn, and cook was wearing jewelry), 2. Kitchen environment was not maintained (e.g. kitchen walls had areas of missing paint),3. Sanitary conditions of the kitchen floor and kitchen wares was unkept (three-drawer storage bin used to store cooking utensils with black scuffs and sticky residue on the outside, and with crumb particles on the inside, textured kitchen floors with blackened debris, garbage remnants, food crumbs, and paint chips along the bottom of the walls and around stationary equipment, and one utility cart used for food and beverage delivery with debris and dust particles on shelf surfaces),4. Approximately four scoops used for food preparation and tray-line were stored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-29 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide services according to professional standards of practice for three of 21 sampled residents (Resident 4, Resident 14, and Resident 40) when:Medication was not administered to Resident 14 according to the recommended guidelines.72-hour monitoring was not performed for Residents 4 and 40 following a change of condition (COC),A care plan was not initiated for Resident 40 following a COC, and; Neurological (related to the nervous system, which includes the brain, spinal cord, and nerves that control body functions, movement, and sensation) checks were not completed for Resident 4 post-fall. These failures had the potential for:Resident 14 to experience a reduced therapeutic effect from the medication and increased fatigue, muscle aches and low heart rate, Increase Resident 4 and Resident 40's chance of experiencing further complications after a COC,Placing Resident 4 at risk for unmet care needs and inadequate care planning, and;Decreasing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-29 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure completed annual performance reviews, commonly known as competency/skills checks, for two of five sampled Certified Nursing Assistants (CNAs, unlicensed healthcare staff providing direct, hands-on nursing or nursing-related services to the residents of the facility) (CNA 4 and CNA 6). Additionally, the facility did not ensure abuse and dementia training was provided for two CNAs in this same sample (CNA 3 and CNA 7). Cross reference F947. This failure placed facility's residents at risk for receiving substandard quality of care, which could have resulted in harm. During a concurrent interview and record review on 1/28/26 at 2:02 p.m. with the Director of Staff Development (DSD), CNA 4's employee training file was reviewed. The DSD acknowledged CNA 4's last annual skill/competency assessment was completed on 9/16/24, which was four months overdue for a required annual skill/competency assessment.During a concurrent interview and record review on 1/28/26 at 2 p.m. with the DSD, CNA 6's employee training file was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-29 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to act upon the Consultant Pharmacist's (CP) recommendations in a timely manner for Residents 1, 3, 6, 14, 16, 17, 18, 19, 24, 57, 76, 83, and 85, out of a census of 87 residents. This failure had the potential to result in medication-related problems or errors, such as prolonged use, excessive doses or unmonitored usage, due to the irregularities identified and reported by the CP.1.A review of Resident 1's admission record indicated Resident 1 was admitted on 9/2025 with a diagnosis of Benign Prostatic Hyperplasia (BPH- enlarged prostate).A review of Resident 1's order summary report dated 1/29/26 indicated Resident 1 had a physician's order for tamsulosin HCI (medication to treat an enlarged prostate gland) oral capsule 0.4 milligrams (mg- metric unit of measurement, used for medication dosage and/or amount). The order indicated, Give one capsule by mouth, one time a day for BPH.A review of the Pharmacist Recommendation to Prescriber medication regimen review (MRR) for 12/01/25 to 12/31/25, indicated a recommendation to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · Ecited before2026-01-29 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were stored safety and within accepted professional standards of practice for a census of 87 residents when:Loose pills were found in a medication cart,Medications were found without open dates, and;Used insulin pens were found comingled in the same drawer.These findings had the potential to result in medication errors, decreased medication therapy, and harm to the residents of the facility. During a concurrent interview and C wing medication cart inspection on 1/28/26 at 1:14 p.m., with the Director of Nursing (DON), the DON confirmed the following: 10 loose pills were found in the medication cart. The DON stated loose pills could potentially be given mistakenly to residents or be taken by staff.Six medications were found without open dates. The DON stated open dates were necessary to ensure that medications were not outdated. The DON further stated that if these medications were administered to residents, they could potentially cause adverse effects or be less therapeutic.Six used insulin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-29 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure garbage was properly contained for a census of 87 residents when one out of two dumpsters were observed with open lids, was overflowing with trash, and the area around it was littered with garbage.This failure had the potential to expose the facility environment to odors, insects, pests, and disease, which could have caused harm to the residents. During a concurrent observation and interview on 1/26/26 at 10:40 a.m. with the Dietary Supervisor (DS), one of the two facility dumpsters was left open with plastic bags filled with garbage piled above the top of the dumpster. The dumpster was observed without the lids on to provide closure to the dumpster. One bag of garbage and a box was on the ground next to the dumpster. The DS confirmed the dumpster was overflowing and was too full to close the lids. The DS confirmed there was garbage in the surrounding area outside of the dumpster. The DS further stated, The lids are supposed to be closed to keep the pests and critters out.During an interview on 1/29/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-29 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a safe and functional environment for one of 21 sampled residents (Resident 70) when Resident 70's light was not in working condition. This failure had the potential to increase Resident 70's risk for accidents, feelings of frustration and lack of independence. A review of Resident 70's admission record indicated she was admitted to the facility in July, 2025, with medical diagnosis which included spinal stenosis (a narrowing of the spinal canal which puts pressure on the spinal cord and nerves), strabismus (eyes are misaligned and do not point in the same direction) and vascular dementia (when damaged blood vessels reduce blood flow and oxygen to the brain, impairing thinking, memory, and function).A review of a Minimum Data Set (MDS- a federally mandated resident assessment tool) dated 1/07/26, indicated Resident 70 had moderate cognitive (relating to or involving the processes of thinking and reasoning) impairment, and required partial to moderate assistance (helper does less than half the effort)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-26 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide nursing services that met professional standards of quality for three residents (Resident 1, Resident 2, Resident 3) out of a sampled seven residents when licensed nurses did not:1. Initiate a care plan that included a recent occurrence of resident-to-resident abuse for Resident 1 and Resident 2; and,2. Conduct 72-hour monitoring following Resident 3's fall.These failures had the potential to place Resident 1, Resident 2, and Resident 3 at risk for serious harm, health deterioration and a loss of quality of life.1.A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE] with Alzheimer's Disease (a disease characterized by progressive decline in mental abilities).A review of Resident 1's care plans indicated the following:- On 10/25/24 a care plan was initiated and indicated Resident 1 had the potential to be physically aggressive related to dementia (a decline in memory, reasoning, thinking and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accurately assess a resident's fall risk status and ensure a care plan was person-centered for one resident (Resident 1) of four sampled residents when Resident 1 was admitted to the facility with a history of falls These failures decreased the facility's ability to supervise and prevent Resident 1's fall on 5/24/25 which resulted in a right nondisplaced (not shifted out of place) distal radius (bone that is near the wrist of your lower arm) fracture (a break) to the right arm, limiting use of her dominant hand. Findings: A review of Resident 1's hospital History and Physical , dated 4/7/25 at 4:30 p.m., indicated Resident 1 fell at home and sustained a right distal femur (thigh bone) fracture. A review of Resident 1's admission record indicated Resident 1 was admitted from a local hospital on 4/14/25 for orthopedic (musculoskeletal) aftercare for a fracture of the right femur and a fracture around an internal prosthetic (artificial) knee joint. A review of Resident 1's Fall Risk Evaluation dated 4/14/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure food items were labeled and dated. This had the potential to affect all residents receiving meals from the dietary department. Findings included: A facility policy titled, Food Storage and Handling, revised 02/29/2024, revealed the sections titled 6. Fresh Fruit Storage and 9. Fresh Vegetable Storage specified, Label and date all food items. An initial tour of the kitchen was conducted with the Dietary Manager (DM) on 02/17/2025 at 8:36 AM. The following items were observed in the reach-in refrigerator with no labels to identify what the items were or the open or use-by dates: a quart-sized bag of sliced carrots, a quart-sized bag of vegetable patties, and a covered bowl of fruit. During an interview on 02/17/2025 at 8:36 AM, DM confirmed the food items should have been dated and labeled. A follow-up tour of the kitchen was conducted with the DM on 02/19/2025 at 10:30 AM. During this tour, a gallon-sized bag of Salisbury steaks was in the reach-in freezer with no label identifying what the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a Level I Preadmission Screening and Resident Review (PASRR) accurately reflected the presence of diagnosed mental disorders for 1 (Resident #53) of 6 sampled residents reviewed for PASRR requirements. Findings included: An admission Record revealed the facility admitted Resident #53 on 04/22/2022. According to the admission Record, the resident had admission diagnoses that included depression and post-traumatic stress disorder (PTSD), both with an onset date of 04/27/2022. Resident #53's Preadmission Screening and Resident Review (PASRR) Level I Screening, completed by the Medical Records Director (MRD) on 05/13/2022, indicated the Screening Type was an Initial Preadmission Screening (PAS). Section III - Serious Mental Illness Screen, question 10 was answered no to indicate the resident did not have a diagnosed mental disorder such as depression, anxiety, panic, schizophrenia/schizoaffective disorder, psychotic, delusional, and/or mood disorder. The screening did not reflect the presence of Resident #53's diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-14 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure there were adequate staff when: 1.Four out of four residents (Residents 2, 3, 4 and 5) complained the facility was short staffed. 2. Six out of six staff reported the facility was short staffed. 3. Based on the census (official periodic count of a population) and Direct Care Service Hours Per Patient Day (DHPPD, the minimum number of actual nursing hours performed by nursing staff per patient day), the facility did not meet the actual DHPPD for 8 out of 10 days from 4/21/24 up to 4/30/24 on these dates: 4/21/24 at 2.68, 4/22/24 at 2.63, 4/23/24 at 3.30, 4/25/24 at 3.43, 4/26/24 at 3.08, 4/27/24 at 3.35, 4/28/24 at 2.93, 4/29/24 at 2.99. These failures resulted in 1A. Resident 2 stated staff was always in a rush to complete their task and feeling unsafe that nobody could come to help her if she needed help in case of a medical emergency. 1B. Resident 3 feeling frustrated she had to wait for up to an hour for staff to answer their call light.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-14 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure licensed nurses have the competencies necessary in providing care for the residents when: 1.Licensed Nurses (LNs) were not accurately documenting the skin impairment and its location for one out of two sampled residents (Resident 1). 2. LNs failed to recognize signs and symptoms of Urinary Tract Infection (UTI, a bacterial infection of the bladder and associated structures) and Sepsis (your body's extreme reaction to an infection) for one out of 2 sampled residents (Resident 1). These failures: 1A. resulted to inaccurate documentation as to the exact location and status of Resident 1 ' s pressure injury (PI, breakdown of skin integrity due to pressure). 2B. resulted to Resident 1 ' s fall on 4/25/24 causing an acute comminuted right femoral intertrochanteric fracture (a comminuted fracture occurs when your bone breaks into more than three pieces, intertrochanteric fracture is when a hip breaks between the bumpy parts at the top of the thigh…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure one out of two sampled residents (Resident 1) received his showers twice a week as scheduled every Sundays and Wednesday. This failure reduced the facility ' s potential to mitigate Resident 1 ' s skin breakdown and reduced the potential for skin infection. Findings: A review of Resident 1 ' s face sheet (demographics) indicated Resident 1 was admitted on [DATE] with diagnoses which included Muscle Weakness, and Bipolar disorder (a mental health condition that causes extreme mood swings). A review of Resident 1 ' s Minimum Data Set (MDS, a standardized assessment tool) dated 4/9/24, indicated Resident 1 had a severely impaired cognition. Resident 1 ' s MDS dated [DATE] indicated he needed substantial assistance from staff during dressing and personal hygiene, but was dependent on staff during toileting, bathing or showering and putting on or taking off footwear. Resident 1 was incontinent (no control) of bowel function (eliminate feces from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to: 1.recognize signs and symptoms of Urinary Tract Infection (UTI, a bacterial infection of the bladder and associated structures) and Sepsis (your body's extreme reaction to an infection) for one out of 2 sampled residents (Resident 1). This failure resulted to Resident 1 to fall on 4/25/24 which caused: A.skin tear(traumatic wounds that may result from a variety of mechanical forces such as shearing - a horizontal force that causes the bony prominence to move across the tissue as the skin is held in place, or frictional forces- the rubbing of one body against another , including blunt trauma, falls, poor handling, equipment injury) on his right elbow measuring 6.4 centimeters (cm, a measure of length) and; B.an acute comminuted right femoral intertrochanteric fracture (a comminuted fracture occurs when your bone breaks into more than three pieces, intertrochanteric fracture is when a hip breaks between the bumpy parts at the top of the thigh bone).;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report an allegation of abuse, in accordance with facility policy and procedure and with state law, for one resident (Resident 1), when the facility did not notify the appropriate agencies such as California Department of Public Health (CDPH), Local law enforcement, and Ombudsman of a potential allegation of abuse, within the required timeframe. This failure had the potential for the alleged abuse to continue and did not allow the appropriate agencies to investigate the allegations. Findings: A review of Resident 1's face sheet (admission record) indicated Resident 1 was a [AGE] year-old female admitted to the facility on [DATE], with a medical diagnosis that included: Chronic obstructive pulmonary disease (COPD, a lung disease that makes it hard to breathe), metabolic encephalopathy (an alteration in consciousness due to brain dysfunction), Wernicke's encephalopathy (a degenerative brain disorder caused by the lack of vitamin B1),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-06-10 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and records review, the facility failed to follow the lunch menu on 6/6/22 when margarine was not provided with dinner rolls for all residents in the facility. This failure could lead to a decline in the nutritional status of residents in the facility. Findings: During an interview on 6/6/22 at 12:20, Resident 16 complained that the food was tasteless. No salt, pepper or garlic. Look I have a roll and no butter. It is like they don't care what they serve us. During an interview on 6/6/22 at 12:26, Resident 40 complained that his roll had no butter. During an interview on 6/7/22 at 2:28 p.m., the Regional Dietary Manager, when asked what diet order did not receive margarine with the dinner roll served during lunch on 6/6/22, stated everyone should have margarine except for regular, small portion diets. During an interview on 6/8/22 at 8:30 a.m., the Dietary Services Manager when told the survey team observed and received resident reports of no butter for their dinner roll at lunch time on 6/6/22, stated it was an oversight. During a review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-06-10 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record reviews, the facility failed to prepare food to conserve flavor and palatability (tastiness) for four of 31 residents (Resident 62, Resident 16, Resident 123, and Resident 19) observed during lunch from 6/6/22 to 6/8/22. This failure could lead to weight loss among residents not consuming their food. Findings: During initial tour and interview on 6/6/22 at 09:32 a.m., Resident 62 stated They do not serve the right food for a diabetic. No fresh fruit or vegetables. They don't know what to give me .they might as well give me Stouffer's. During an interview on 6/6/22 at 12:20 p.m., Resident 16 complained the food was tasteless. No salt, pepper or garlic. Look I have a roll and no butter. It is like they don't care what they serve us. During an observation and interview on 6/6/22 at 12:55 p.m., Resident 123 ate all her food but when asked how her food was, she raised her brows, shrugged, and stated it did not taste good. During an interview on 6/7/22 at 12:30 p.m., Resident 16 stated, the only thing I can eat at this facility is the hamburger.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-06-10 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility Quality Assurance and Performance Improvement (QAPI) committee failed to identify and improve on three deficient practices found during the recertification survey process. This failure resulted in lack of symptoms monitoring for psychotropic medications, responsible parties (RP) were not notified that residents were refusing their showers, and responsible parties were not notified of changes in residents' condition. Findings: During an interview on 6/10/22 at 10:32 a.m., when asked if the QAPI committee had been working to improve on notifications to RP regarding refusals of showers or changes in condition, DON stated the committee had not. DON also stated the QAPI committee had not identified issues with behavior or symptoms monitoring related to psychotropic medications. When asked how the committee finds issues for the committee to work on, Administrator stated they talked about issues brought to the committee by staff or an issue might come up on an audit. Review of facility policy Quality Assurance and Performance Improvement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-06-10 · tag F0943 — widespreadGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the interim director of staff development (DSD) failed to maintain a system to ensure all staff with access to vulnerable residents were trained in abuse prevention and reporting. This failure could potentially result in harm to residents. Findings: On 6/6/22 the Department initiated a recertification survey that included the investigations into four reports of resident abuse allegations and two reports of resident-to-resident incidents. During an interview and concurrent record review on 6/10/22 at 8:44 a.m., IP Nurse stated the facility did training on abuse prevention and reporting every six months, at hire, and as needed, such as when a resident-to-resident incident occurred. Requested sign-in sheets for abuse inservices for the past year. Inservice sign-in sheets provided, dated 2/16/21, 6/4/21, 3/2/22, and 5/13/22, with a gap of nine months between 6/4/21 and 3/2/22 noted. Review of sign-in sheets revealed the inservice on 2/16/21 had 34 staff in attendance, 6/4/21 had 37 staff in attendance, 3/2/22 had seven staff in attendance, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-10 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to provide two out of 19 sampled residents (Resident 22 and Resident 42) scheduled weekly showers who depended on staff to assist. This failure to provide the necessary care resulted in residents looking unkempt and had the potential for residents having body odor, dry broken skin and infection. Findings: Resident 22 was an [AGE] year old resident with a diagnosis of Generalized Weakness and Adult Failure to Thrive (AFT, a decline seen in older adult resulting in poor nutrition, inactivity, depression and decreasing functional ability.) Resident 42 was an [AGE] year old resident with a diagnosis of Dementia and muscle weakness. During an interview and concurrent shower sheets record review on 6/8/22 at 3:30 p.m., Infection Preventionist/ Director of Staff Development (IP /DSD) stated Resident 42 should be receiving eight showers in a month. IP/DSD verified Resident 42 received two showers for January 2022, one shower for February 2022, four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-10 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and records review, the facility failed to act on the facility pharmacist's recommendation to add monitors for manifested behavior and side effects of a psychotropic (substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) medication for three of five residents sampled for unnecessary medication review (Resident 67, 19, and 38). This failure had the potential to lead to the facility staff not knowing if the medication was effective in reducing symptoms of depression, psychosis, or producing undesirable side effects that would then necessitate a discontinuation or a change in medication. Findings: 1. During a review of records on 6/6/22 at 11:04 a.m., Resident 67's electronic record indicated she was admitted to the facility on [DATE]. Further review of records indicated Resident 67 was on Wellbutrin (an antidepressant) SR (sustained release) 150 mg (a unit of mass or weight equal to one thousandth of a gram) tablet once a day for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-10 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that all drugs and biologicals used in the facility were labeled in accordance with professional standards and the facility policy. This failure put residents at risk of receiving medications that were expired and potentially ineffective and unsafe for use. Findings: During an observation and concurrent interview on [DATE] at 10:30 a.m. while inspecting the Medication Room of Unit A with LVN H, the refrigerator contained Novalog expired 5/22, Hep B vaccine expired [DATE]. LVN H stated, the Novalog and Heb B vaccine are expired. She took them and gave them to the Director of Nursing. During an observation and concurrent interview on [DATE] at 3:00 p.m. with the Director of Nursing (DON) in Unit B while inspecting the medication cart, the medication cart contained Levimir with no open date, Novalog with no opened date and Albuterol opened [DATE]. The DON stated, the Levimir and Novalog should have an opened date and expiration date on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-10 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and records review, the facility failed to offer or ensure availability of food of similar nutritive value to three randomly selected residents (Resident 20, Resident 123, and Resident 124) and four of 19 sampled residents (Resident 67, Resident 125, Resident 17, and Resident 19) when Resident 20, Resident 19, and Resident 17 were not offered food from the alternate menu, and Resident 124, Resident 67, Resident 123, and Resident 125 were not provided the list of alternate food menu they can choose from. This failure had the potential to result to inadequate intake and nutrition for residents in the facility. Findings: During dining observation on 6/6/22, at 12:55 p.m., Resident 20 ate a small portion of her lunch and left to propel herself out of her room. Outside her room a Certified Nursing Assistant (CNA) asked Resident 20 what she wanted, and both jokingly played a guessing game with the CNA guessing what the resident wanted. When the CNA stated the resident wanted a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to follow infection control practices when 1. Handheld thermometer and pens where not sanitized in between use for screening staff/visitors. 2.There were no hand sanitizers readily accessible for staff to use in 14 out of 14 rooms in Memory Lane unit 3. Hand hygiene (a general term that applies to hand washing, antiseptic hand wash, and alcohol-based hand rub) were not provided for nine out of 19 sampled residents ( Residents 14, 22, 25, 27, 29, 43, 55, 57 and 61) prior to meals. 4. There were missing/broken tiles in two out of 14 rooms in Memory Lane unit ( room [ROOM NUMBER] and #20 ) and laundry room. This failure had the potential to 1. transmit infection to resident from staff and or visitors 2. prohibits adequate cleaning and sanitizing of floors. Findings: During an observation on 6/6/22 at 8:05 a.m., 6/7/22 at 8:00 a.m. and 6/8/22 at 9:00 a.m., there was no assigned staff to sanitize or give instructions on how to sanitize handheld…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-10 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow it's policy and procedure and manufacture's recommendations to maintain patient care equipment when quality controls for blood glucose monitors were not performed daily per facility policy. This failure has the potential to give incorrect blood sugar readings for residents which staff rely on to give appropriate medication to the residents. On [DATE] at 4:00 p.m. during an inspection of the medicine cart on Unit A with the Director of Nursing (DON), the Accucheck solution was found to be expired, dated [DATE]. The DON took the Accucheck solution out of the cart and replaced it with a new solution. She stated, This should have been replaced. During a review of the Quality Control Record Checks for Blood Glucose Monitoring on [DATE] Unit A, dated [DATE] thru [DATE] Days, No Quality Control Check was done Unit B, dated [DATE] thru [DATE], missing March's records, 46 Days No Quality Control Check done Unit C, dated [DATE] thru [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-10 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to involve the responsible party in the care planning process of one of two sampled residents, Resident 173. This potentially resulted in Resident 173 losing weight when the staff caring for her did not know what foods she liked, what texture she needed, or her level of assistance needed with eating. Findings: During an interview on 8/31/21 at 12:55 p.m., Responsible Party (RP) 2 stated that after Resident 173 was transferred from the hospital to the facility, RP 2 drove to the facility (four hours) to participate in Resident 173's admission process. RP 2 stated that when she arrived at the facility, no one greeted her or showed her around, and the business office staff told RP 2 that they did not have anything ready for [her]. RP 2 stated a telephone care conference was scheduled but no one called her at the scheduled time. RP 2 stated another telephone care conference was scheduled, but then it was canceled. RP 2 stated Physician A called her the day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to notify the Responsible Party (the person designated to make healthcare decisions for someone who has lost capacity to make decisions for themselves; in some cases the RP is an agency, like the Public Guardian) and the physician in three out of 19 sampled residents (Resident 22, Resident 42 and Resident 173) of significant changes in their health status. This failure had the potential to result in a delay in treatment, RP's not being involved in the resident's care and RP's feeling upset and very frustrated. Findings: 1. Resident 22 was an [AGE] year old resident with a diagnosis of Generalized Weakness and Adult Failure to Thrive (AFT, a decline seen in older adult resulting in poor nutrition, inactivity, depression and decreasing functional ability.) Resident 22 was under the Public Guardian conservatorship (a guardian was appointed by a judge to manage his financial and medical care.) During an interview and Interdisciplinary Team…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of 74 residents (Resident 18) was free from physical abuse when a staff hit Resident 18 in the chest. This failure resulted in Resident 18 being subject to physical abuse. Findings: A review of Resident 18's Facesheet indicated he was admitted to the facility on [DATE] and had diagnosis including encephalopathy (a disease that alters brain function), alcohol dependency, and antisocial personality disorder. A review of Form SOC 341, Report of Suspected Dependent Adult/Elder Abuse, dated 11 /21 /21, submitted by the facility to the Department, informed that a Certified Nursing Assistant (CNA) hit Resident 18. The Form SOC 341 indicated that on 11/21/21, at around 7 a.m., Resident 18 reported to IP Nurse that CNA P had hit him on the chest. Resident 18 reported: She [CNA P] packs a good punch. The Form SOC 341 indicated that CNA P admitted she hit Resident 18 on the chest with the back of her hand because Resident 18 was insulting staff by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report the results of its investigation of one allegation of abuse to the California Department of Public Health (the Department) within five working days of the incident. This failure prevented the Department from being informed of the facility's investigation of the abuse allegation. Findings: A review of form SOC 341, Report of Suspected Dependent Adult/Elder Abuse, dated 11/21/21, indicated the facility reported to the Department the suspected abuse of one resident (Resident 18) on 11/21/21. A review of Department records indicated no record of receipt of the facility's investigative report of the above incident. During an interview on 12/1/21, at 1:05 p.m., the Administrator confirmed the facility did not submit to the Department a written report of its investigation of Resident 18's abuse allegation dated 11/21/21, which the facility substantiated. A review of facility policy titled Reporting Abuse, dated January 2014, indicated: The Administrator, or his or her designee, shall provide the appropriate agencies or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete accurate assessments for two of 14 sampled residents, Resident 17 and Resident 19. This failure could potentially result in incomplete care plans for Resident 17 and Resident 19. Findings: Resident 17 During an observation on 6/8/22 at 2:54 p.m., Licensed Nurse J changed the dressings on Resident 17's lower legs. Resident 17 had an open wound on her leg just above her left ankle. Review of Resident 17's medical record revealed Resident 17 was admitted on [DATE]. Resident 17's diagnoses included localized edema (swelling caused by excess fluid trapped in the body's tissues), disorder of the skin and subcutaneous (under the skin) tissue, and peripheral vascular disease (PVD, narrowing of blood vessels which reduces blood flow to the limbs) among others. Review of Resident 17's document Wound Assessment and Plan dated 5/5/22, written by the wound specialist, indicated Resident 17 had a venous wound (open sore caused by problems with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-10 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan within 48 hours for one of two sampled residents, Resident 173, who had a history of falls, and failed to provide a copy of Resident 173's baseline care plan to Resident 173's representative. This failure could have potentially resulted in Resident 173 falling when there was no plan in place for staff to keep her safe from falls, and resulted in Resident 173's responsible party, RP 2, feeling upset and very frustrated when she never had the opportunity to discuss Resident 173's care needs with staff and did not know the plan for Resident 173's care. Findings: During an interview on [DATE] at 12:55 p.m., Responsible Party (RP) 2 stated she had cared for Resident 173 for 15 years, but that Resident 173 was transferred from a hospital to the facility's memory care unit due to Resident 173's worsening dementia. RP 2 described how on the day Resident 173 was transferred to the facility from the hospital ([DATE]) RP 2 arrived at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan for use of an antipsychotic medication when one of five residents sampled for unneccessary medications, Resident 19, did not include the target behavior for the medication or any goals related to the target behavior. This failure resulted in an incomplete plan of care for the use of a drug known to cause increased risk of death in elderly people. Findings: During an observation and concurrent interview on 6/6/22 at 12:23 p.m., Resident 19 was sitting up on the side of his bed coloring a coloring sheet with colored pencils. When queried, Resident 19 stated he was doing alright except he had an upset stomach and a headache today. During an observation on 6/7/22 at 10:08 a.m., Resident 19 stopped this surveyor in the hallway and asked to tell his nurse that he wanted something for his stomach because it was hurting. During an interview on 6/7/22 at 2:39 p.m., Licensed Nurse H stated she was monitoring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-10 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff did not complete admission progress notes or document accurate skin assessments for one of two sampled residents, Resident 173. This resulted in an incomplete medical record for Resident 173. Findings: During an interview on [DATE] at 12:55 p.m., Resident 173's responsible party, RP 2, stated that when no one called her for her scheduled telephone care conference, she called the facility and was told Resident 173 had fallen. RP 2 stated that a few days later, Resident 173 was found unresponsive, then her husband got the call that Resident 173 had passed away. RP 2 stated she wanted to know what happened to Resident 173, so she and her family decided to pay for an autopsy. RP 2 stated the autopsy showed Resident 173 had a bruise on her thigh. During an interview on [DATE] at 3:55 p.m., RP 2 stated the autopsy for Resident 173 reported a five-by-seven centimeter yellow, green, purplish superficial healing bruise of the skin surface on the upper left thigh.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-10 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to promote appropriate use of antibiotics (a medication used to treat bacterial infections) when one out of 19 sampled residents (Resident 35) was prescribed an antibiotic without initiating the McGreer's criteria ( used to retrospectively count true infections) for Urinary Tract Infection (UTI- an infection in any part of the urinary system) and without waiting for Urinalysis (UA, a test of urine used to detect and manage a wide range of disorders), Culture and Sensitivity result (C&S, a culture is a test to find germs, a sensitivity test checks which type of antibiotic will work best to treat an infection.) This failure had the potential to cause antibiotic resistance, severe infections and complications. Findings: During an interview on 6/8/22 at 11:00 a.m., Infection Preventionist/ Director of Staff Development (IP/DSD) verified Resident 35 was prescribed an antibiotic to treat UTI. IP/DSD confirmed resident received the first dose of antibiotic on 6/6/22. IP/DSD and IP consultant verified McGreer's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$21,481 in federal fines across 2 penalties.
- $13,065 — penalty dated 2026-06-04
- $8,416 — penalty dated 2024-08-14
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CORPORATE INTERFACE SERVICES — 40 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.5 | -0.5 vs chain |
| Health inspection | 2 of 5 | 2.4 | -0.4 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 3 of 5 | 3.9 | -0.9 vs chain |
The other 39 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CORPORATE INTERFACE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/18/2024 |
| ROCKPORT ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2011 |
| COLLIER, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2025 |
| WINGET, LEI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/15/2025 |
| EUREKA WELLNESS GP, LLC | Organization | GENERAL PARTNERSHIP INTEREST | since 04/01/2011 |
| RECHNITZ, SHLOMO | Individual | LIMITED PARTNERSHIP INTEREST | since 04/01/2011 |
| EUREKA-LET LP | Organization | ADP OF THE SNF | since 06/17/2025 |
CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055003. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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