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Fortuna Rehabilitation And Wellness Center, LP

2321 Newburg Road, Fortuna, CA 95540 · For profit - Partnership · 104 certified beds · (707) 725-4467 Medicare & Medicaid certified

Call the home — (707) 725-4467 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 20267 actual-harm citations$117,116 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 7 actual-harm citations
  • a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $117,116 in federal fines (most recent 2025-01-08)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pharmacy
Rite Aid0.5 mi
725 S Fortuna Blvd · (707) 725-9314 · Call to confirm hours
Grocery
461 S Fortuna Blvd · (707) 617-2570 · Call to confirm hours
Park
2700 Newburg Rd · (707) 725-7620 · Typically dawn to dusk
Place of worship
2434 Newburg Rd · (707) 725-2627

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.0%10.2%15.4%better
Long-stay residents who lose too much weight6.5%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.4%1.2%2.0%better
Long-stay residents with depressive symptoms34.4%7.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.4%1.6%3.3%typical
Long-stay residents whose ability to walk worsened9.8%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.1%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine89.0%98.2%95.3%typical
Long-stay residents with pressure ulcers2.7%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control14.3%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table10.8%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine29.7%93.2%79.4%worse
Short-stay residents rehospitalized after admission14.6%23.0%22.6%better
Short-stay residents with an outpatient ER visit33.0%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.882.251.67worse
Long-stay outpatient ER visits per 1,000 resident days6.501.571.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 86 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.4%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
60.9%U.S. median 56.6%
Met the expected recovery
0.47U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 60.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 64 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 39% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.4%CMS range 45.8–67.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.3–13.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge60.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 4.7–13.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.031.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.54
RN hours/ resident / day
1.02
LPN hours/ resident / day
2.48
Aide hours/ resident / day
4.04
Total nurse hours/ resident / day
0.53
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 104 beds and averages 88.5 residents a day — about 85% occupied, or roughly 16 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.48 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.82 hrs/resident/day on weekends vs 4.13 on weekdays — 8% thinner on weekends. RN hours go from 0.54 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2025-11-13)
16
at the previous standard inspection (2022-07-27)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

65 citations, most serious first. The 17 most serious are shown; the remaining 48 are one tap away and print in full.

  • Actual harm · Gcited before2025-01-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide supervision to prevent a fall for one resident (Resident 1) of two sampled residents when Certified Nursing Assistant B (CNA B) left Resident 1 on the toilet unsupervised then left Resident 1 ' s room to attend to another resident. This failure resulted in Resident 1 sustaining a fracture (a complete or partial break of the bone) of the right distal fibula (smaller long bone of the lower leg) and the right distal tibia (larger long bone of the lower leg). Findings: A review of Resident 1 ' s admission record indicated she was admitted on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness and paralysis of the body) affecting the left dominant side, epilepsy (a nerve disorder in which nerve cell activity in the brain is disturbed, causing seizures [sudden temporary bursts of electrical activity in the brain that can cause changes in body movement,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to regularly provide showers for one out of two sampled residents (Resident 1). This failure was a contributing factor for: 1.staff not identifying Resident 1 wound on top of his right shoulder, 2. the wound on top of Resident 1's right shoulder to become infected (having an infection- invasion or growth of germs in the body) that later developed into sepsis (life threatening condition, a severe form of infection). Findings: A review of Resident 1's face sheet (demographics) indicated Resident 1 was admitted on [DATE] with a diagnoses of Type 2 Diabetes Mellitus (DM, a disease that occurs when your blood glucose, also called blood sugar, is too high) and Essential Hypertension (HTN, high blood pressure). Resident 1 had an additional diagnosis of Cellulitis (a deep bacterial infection of the skin) of upper limb when he came back from the hospital on 8/12/24. A review of Resident 1's Minimum Data Sheet Assessment (MDS, a standardized assessment tool that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-08-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed: 1. to ensure skin assessments (process of examining entire skin for any abnormalities) was provided thoroughly, accurately documented and ensure treatment was provided when there were skin assessments forms completed but the assessment were inaccurate for one out of two sampled residents (Resident 1) 2. to provide showers regularly and as scheduled for one out of two sampled residents (Resident 1). These failures resulted in: A. inaccurate documentation of Resident 1's skin status, staff not identifying Resident 1 wound on top of his right shoulder, thereby no treatment was rendered on the wound on Resident 1's right shoulder, B. top of Resident 1's right shoulder developed a wound infection (invasion or growth of germs in the body) at the facility that was missed by the staff and, C. Resident 1's hospitalization on 8/6/24 with a diagnosis of sepsis (life threatening condition, a severe form of infection) secondary to cellulitis (bacterial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Hcited before2022-07-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of six residents sampled for pressure ulcer (a localized injury to the skin and underlying tissue that occurs because of intense and prolonged pressure) review (Resident 199) received care, treatment, and services consistent with physician orders and professional standards of practice to prevent and treat pressure ulcers. For Resident 199, admitted on [DATE], bed-bound and immobile, with paralysis, admitted with a pre-existing Stage 3/Unstageable pressure ulcer (a wound where the whole skin is gone and the fat layer of tissue that underlines the skin is visible) on his coccyx (tail bone): (1) The facility failed to complete a risk assessment for developing pressure injuries (Braden Scale) upon admission for Resident 199. The first Braden Scale was completed on 7/12/22 (14 days after admission and after the resident had developed five pressure ulcers); (2) The facility failed to accurately assess Resident 199's skin when licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-07-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five residents sampled for falls review (Resident 4) received care and services to prevent falls in accordance with Resident 4's fall risk factors and professional standards of practice. For Resident 4, who had a documented history of falls, poor gait, poor balance, and muscle weakness: (1) The facility failed to perform a fall risk evaluation after Resident 4 fell on 5/20/22 while Resident 4 was attending physical therapy, and after a nursing assessment on 5/22/22 indicated Resident 4 had poor balance and unsteady gate; (2) The facility failed to accurately evaluate Resident 4's risk for falls when a nursing assessment dated [DATE] indicated Resident 4 had no previous falls, when Resident 4 had fallen two days earlier on 5/20/22; (3) The facility failed to review, update, and develop a fall prevention care plan after Resident 4 fell on 5/20/22, leaving in place an outdated fall care plan dated 12/31/21; (4) The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-07-27 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of six residents (Resident 6) was free of significant medications errors when Resident 6 was administered 28 units (how insulin doses are measured) of Novolog Insulin 70/30 (a medication that lowers blood sugar and starts working within 15 minutes of administration) subcutaneously (under the skin) on 7/20/22 one hour before Resident 6 was served dinner and without ensuring Resident 6 ate dinner or had a snack after the insulin administration. As result, Resident 6, who did not eat dinner or had a snack after receiving insulin and on 7/20/22, felt shaky and had a blood sugar reading of 49 mg/dl [milligrams per deciliter] (normal range is between 70 and 100 mg/dl) at 9:30 p.m This failure placed Resident 6 at risk of fainting or becoming unresponsive due to hypoglycemia (low blood sugar). Findings: A review of Resident 6's Facesheet indicated she was admitted to the facility on [DATE] with diagnosis including Type 2 Diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2019-04-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate supervision to reduce the risk of falls for one of four sampled residents at risk of falls (Resident 58). This failure likely contributed to Resident 58 having five falls in a three-month period from 1/1/2019 to 4/1/2019, which resulted in multiple unwitnessed falls, one with injury. Findings: During an interview with Resident 58 alone in her room on 04/09/19 at 3:55 p.m.: Have you had any falls? I did Can you tell me what happened? I don't remember During an interview with Unlicensed Staff P on 04/09/19 at 4:16 p.m. He confirmed he was working on 3/8/19, but stated he was not assigned to the Resident 58 when she fell. She has a self-release seatbelt, also a mat alarm on her wheelchair, a mat alarm in her bed, padded floor mat, room close to the nurses' station to hear the alarms. During a review of the clinical record for Resident 58, the annual MDS dated [DATE], Sections A, G, H and J indicated Resident 58 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the Director of Nursing (DON) and Consultant Pharmacist failed to ensure controlled drugs (drugs or other substances that are tightly controlled by the government because it may be abused or cause addiction) that were ready to be disposed of, were securely stored inside the facility, when 30 tablets of hydrocodone (a semi-synthetic opioid prescribed to manage severe chronic pain) and 19 tablets of hydromorphone hydrochloride(a potent opioid used to treat moderate-to-severe pain) were discovered missing from the facility's locked box of controlled medications.This failure decreased the facility's potential to prevent drug diversion (the unlawful channeling of regulated pharmaceuticals from legal medical sources to the illicit marketplace or for personal, unauthorized use) of controlled drugs.Findings:A review of a facility document titled, Controlled Substance Disposition Log, dated May 2026, indicated the DON received hydrocodone and hydromorphone from a licensed nurse on 5/5/26. This document also indicated that the DON and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the safety of one of five sampled residents, Resident #1, when they did not provide adequate supervision and monitoring to prevent Resident #1 from leaving the facility. This failure resulted in Resident #1 to leave the facility unnoticed and walk down a public sidewalk on the road in front of the facility. This had the potential for Resident #1 to experience a fall, wander into the street with traffic or become confused and scared.On 5/11/26 at 8 a.m., the Department was notified that Resident #1 had eloped from the facility on 5/9/26 at 7:45 p.m. The facility indicated the DON was notified by the facility nurse on 5/9/26 at 7:45 p.m., that Resident #1 had been observed on the sidewalk on the public road outside the facility. Resident #1 was easily redirected by staff back into the facility. The nurse completed an assessment and did not observe any physical injuries. During a record review, a document titled Face Sheet (resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement comprehensive care plan interventions for one of two residents (Resident 1) when the facility failed to provide documentation that fall risk and post fall care plan (written, and personalized document outlining a resident's medical, physical, and emotional needs, along with specific goals and treatment strategies) interventions were implemented.These failures resulted in Resident 1 experiencing repeated falls with potential for more severe injuries.Findings:During a review of Resident 1's face sheet (front page of the chart that contains a summary of basic information about the resident) indicated he was admitted to the facility on [DATE] with diagnoses including progressive decline in mental abilities with anxiety (a feeling of fear, dread, and uneasiness), generalized muscle weakness, trouble falling asleep or staying asleep, impaired ability to communicate effectively, and abnormalities of gait (walking) and mobility.During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide services according to professional standards of practice for one of six sampled residents (Resident 1) when 72-hour monitoring was not completed following a change of condition (COC).This finding had the potential to result in psychological distress, physical injury, and worsening mental health symptoms for Resident 1.A review of Resident 1's admission record indicated he was admitted to the facility on [DATE] with medical diagnosis which included dementia (severe decline in memory and thinking), major depressive disorder (intense sadness for at least two weeks), post-traumatic stress disorder (a mental health disorder triggered by trauma, causing lasting symptoms like flashbacks, anxiety, and avoidance), and suicidal ideations (thoughts of self-harm).A review of Resident 1's Minimum Data Set (MDS-a federally mandated resident assessment tool) dated 11/4/25, indicated his Brief Interview of Mental Status (BIMS-a cognition [the processes of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one (Resident 1) of nine sampled residents was free from abuse when Resident 1 became the victim of an alleged abuse event.This failure had the potential to negatively impact the resident's psychosocial well-being.A review of Resident 1's admission record indicated he was admitted in October 2025 with the diagnosis of encounter for palliative care (specialized medical care for individuals living with serious, chronic or life threatening illness that focuses on providing relief from the symptoms, pain and stress), acute chronic systolic (congestive) heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), muscle weakness, hearing loss and absence of left leg, below the knee.A review of Resident 1's Minimum Data Set (MDS- a federally mandated resident assessment tool), dated 1/10/26, indicated Resident 1 had slight memory impairment.In an interview, on 1/29/26 at 10:41 a.m. the Director of Nursing (DON) stated the facility substantiated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-01-29 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their abuse policy for one (Resident 1) of nine sampled residents when a licensed nurse did not immediately document an assessment and conduct 72-hour monitoring for Resident 1 after an alleged abuse incident.This failure had the potential to deny physician and family involvement in the residents' care and result in unmet nursing needs for the resident.A review of Resident 1's admission record indicated he was admitted in October 2025 with the diagnosis of encounter for palliative care (specialized medical care for individuals living with serious, chronic or life threatening illness that focuses on providing relief from the symptoms, pain and stress), acute chronic systolic (congestive) heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), muscle weakness, hearing loss and absence of left leg, below the knee.A review of Resident 1's Minimum Data Set (MDS- a federally mandated resident assessment tool), dated 1/10/26, indicated Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of 11 sampled residents (Resident 1) was treated with respect and dignity when a licensed nurse (LN) took her call light and bed remote away from her.This failure had the potential to result in Resident 1 being unable to request assistance when needed.Findings:A review of Resident 1's admission record indicated she was admitted in March 2023 with the diagnosis of chronic kidney disease.A review of Resident 1's nursing note, dated 11/30/25 and written by LN 1, indicated LN 1 had taken the resident's call light and bed remote away from her while in her room. LN 1 indicated Resident 1 had been moving her bed up and down and pushing her call light repeatedly and she expected the behavior to stop.During an interview, on 1/22/26 at 12:50 p.m. with the Director of Nursing (DON), the DON stated LN 1 had acted inappropriately when she took Resident 1's call light and bed remote away from her. The DON stated the facility is Resident 1's home, she considered the call light and bed remote Resident 1's personal property and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an allegation of abuse timely for one of two sampled residents, Resident 1, when Resident 1's allegation of harm was not reported to the Department within two hours. This failure of timely reporting had the potential to cause a delayed response by enforcement agencies to ensure resident safety.On 1/31/25 at 4:40 p.m., the Department received a document titled Report of Suspected Dependent Adult/Elder Abuse (a critical document used by mandated reporters to report allegations of abuse of elders; also called SOC 341) from the facility that indicated, On 1/31/25 at 2:45 pm during chart review Nurse Consultant identified a progress note written that a resident felt that she was abused by the nurse who did her treatment on Sunday on 1/26/25 . The report further indicated that Resident 1 was the resident who reported the abuse.During a record review on 12/23/25 at 4 p.m., Resident 1's face sheet indicated an admission date of 11/18/24, age of 81 years, and multiple diagnoses including heart failure (heart is too weak to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure one resident (Resident 1) of two sampled residents was free from a significant medication error when Resident 1 was administered an incorrect dose of Oxycodone Hydrochloride (medication used to relieve severe pain).This failure decreased the facility's potential to correctly and safely administer medication and prevent adverse side effects.Findings:A review of Resident 1's admission record indicated admission to the facility on 8/18/24 with diagnoses which included dementia (a progressive state of decline in mental abilities) and Asthma (a chronic lung disease which causes arrowed airways and difficulty breathing).A review of Resident 1's progress note dated 11/10/25 at 7:05 p.m., indicated, [Resident 1] was given 20 mg [milligrams, a unit of measurement] oxycodone tab [tablet] that belongs to [Resident 2]. [Resident 1] actual dose ordered is 5 mg. This error was made on AM [morning] shift given by nurse prior.This error was caught during shift change report 11/10/25 at 7 p.m.A review of Resident 1's order summary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-11-13 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure an RN (Registered Nurse) provided services at least 8 consecutive hours a day, 7 days a week for 6 days in the month of April 2025.This failure decreased the facility's potential to ensure qualified staff were present to conduct resident assessments, develop and evaluate plans of care, and administer medications that must be administered by an RN.Findings:A review of the facility's current license to operate issued by the California Department of Public Health (CDPH) indicated the facility had a license to operate 104 skilled nursing beds.A review of the Payroll Based Journal (PBJ) Staffing Data Report dated April 1-June 30, 2025, indicated an RN did not work at the facility on the following dates: 4/5/25, 4/6/25, 4/12/25, 4/13/25, 4/19/25, and 4/20/25.During an interview on 9/16/25 at 8:21 a.m., the Administrator (ADM) acknowledged the facility did not have RN coverage on the above listed dates as the facility was struggling to find RNs in April 2025. The ADM stated the facility was unable to admit residents with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 48 citations
  • Potential for harm · Ecited before2025-11-13 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure allegations of abuse were reported to the California Department of Public Health (CDPH, the Department) within two hours and investigation summaries were submitted within 5 days of becoming aware of allegations of abuse for 11 residents (Resident 00, Resident 83, Resident 101, Resident 90, Resident 105, Resident 102, Resident 2, Resident 74, Resident 14, Resident 68, and Resident 65) of 28 sampled residents when:1. Resident 00 entered Resident 83 and Resident 101's room and started breaking their belongings, cursing profanities, and yelling at them;2. Resident 90 threw water at Resident 105;3. Resident 102 was allegedly yelled at by CNA 8 and was told she needed to stop peeing on herself;4. Resident 2 slapped Resident 74 on the hand;5. Resident 14 allegedly grabbed Resident 90 because he had called him 'dude';6. Resident 68 was instructed to urinate in her brief by CNA 4 when Resident 68 asked for assistance to use the restroom; and,7. Resident 65 was allegedly hurt by CNA 8 while providing personal care.These…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-13 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the resident and/or their Responsible Party (RP, an individual or entity who has the primary duty to make healthcare decisions) with a summary of the resident's baseline plan of care and list of medications for three residents (Resident 41, Resident 46, and Resident 96) of 28 sampled residents.This failure decreased the facility's potential to provide communication with the residents and/or their RP on how the facility planned to manage needed services and treatments while at the facility.Findings:A review of Resident 41's admission record indicated admission to the facility on 8/30/25, with diagnosis including Pneumonia (lung infection), Alcohol Dependence, Alcohol Use with Withdrawal, Type Two Diabetes (elevated sugar in the blood), and he was his own RP.A review of Resident 41's baseline care plan signed and dated by the Minimum Data Set Coordinator (MDSC) as completed on 9/3/25, indicated Resident 41was provided with a current medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-13 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop comprehensive care plans for four residents (Resident 62, Resident 41, Resident 46, and Resident 96) of 28 sampled residents when:1. Care plans were not developed for care areas identified by Resident 62's Minimum Data Set (MDS- a federally mandated resident assessment tool); and,2. Discharge care plans were not developed for newly admitted residents (Resident 41, Resident 46, and Resident 96), after their initial multidisciplinary care conference.These failures decreased the facility's potential to meet residents' nursing needs and ensure safe discharges.Findings:1. A review of Resident 62's admission record indicated a readmission to the facility on 7/8/25, with diagnosis including Discitis (an infection and swelling of the spongy, cushion-like disc between the bones in your spine (backbone)), Osteomyelitis (a bone infection caused by bacteria or other microorganisms), back pain, Congested Heart Failure (progressive condition where the heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications in medication carts (med carts) were stored in a clean, safe and orderly manner, when:1. Crushed and loose medications were stored in Med Cart 4; and,2. One med cart (Med Cart 1) was left unlocked when unattended.These failures had the potential for residents, visitors or unauthorized personnel to access medications, and unwanted exposure or cross contamination of medications when they were in an unsanitary manner. Findings:1. During a concurrent observation and interview on 9/16/25 at 3:20 p.m. with Licensed Nurse 4 (LN 4), at Med C art 4, the following was observed:a. One 30 milliliter (ml, a unit of measurement) plastic medication cup which contained a brown chunky substance was stored in the top drawer; and, b. One loose capsule and 8.5 loose tablets were found in various drawers.LN 4 stated the plastic medication cup contained crushed medications mixed with chocolate pudding and had been prepared for resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-13 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to honor the food preferences for three residents (Residents 14, 46, and 97) of 28 sampled residents. These failures resulted in Residents 14, 46, and 97 feeling ignored and frustrated as they were served food they disliked, which may lead to poor nutritional intake and unplanned weight loss.Findings:A review of Resident 46's admission record indicated Resident 46 was admitted to the facility on [DATE], with diagnosis including Malignant Neoplasm (cancer) of Rectum (the final section of your large intestine).A review of Resident 46's Nutritional Risk Assessment effective date 8/21/25, indicated Resident 46 did not like raw fruits and vegetables. A review of Resident 46's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 8/22/25, indicated Resident 46 had a Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review the facility failed to ensure sanitary conditions were maintained and failed to follow Standard Precautions (proper cleaning and disinfection of equipment) for a census of 94 residents, when:1. Resident 1's bedside commode (BSC, a portable toilet) was not kept in a clean and sanitary manner;2. The metal ice scoop on the hydration cart was not stored in a sanitary manner; and,3. Staff did not disinfect the vital sign machine and equipment between use for five residents (Residents 83, Resident 77, Resident 82, Resident 28, and Resident 88).These failures decreased the facility's potential to prevent the spread of infection and pathogens (microorganisms or other biological agents that can cause disease) between residents.Findings: 1. A review of Resident 1's admission record indicated admission to the facility in December 2023 with diagnoses which included muscle weakness and unstable gait and mobility. During an observation on 9/15/25 at 9:35 a.m. in Resident 1's room, a BSC was observed positioned next to Resident 1's bed. The BSC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-13 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program for a census of 94 residents when flies were observed flying throughout the facility.This resulted in residents being bothered by flies in their room, flies in the Great Dining Room while residents were trying to eat their meals, and flies in the kitchen which could lead to contamination of food being prepared. Findings:During a dining room observation on 9/15/25 at 12:45 p.m., the door leading from the dining room to the outside resident patio was wide open during lunchtime without any screens to prevent pests from entering. Flies were noted in the dining room. A picture of a fly on a resident's arm and a picture of a fly on the resident coffee dispenser was taken during the lunch meal.During an observation on 9/15/25 at 5:31 p.m., three flies were continuously buzzing around while Resident 14 swatted at them.During a concurrent observation and interview on 9/16/25 at 2:40 p.m., both the Regional Registered Dietician (RRD) and the Certified Dietary Manager (CDM)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure five residents (Resident 74, Resident 83, Resident 101, Resident 105, and Resident 68) of 28 sampled residents were free from abuse when:1. Resident 2 slapped Resident 74 on the hand;2. Resident 00 entered Resident 83 and Resident 101's room and started breaking their belongings, cursing profanities, and yelling at them;3. Resident 90 threw water at Resident 105; and,4. Certified Nursing Assistant 4 (CNA 4) instructed Resident 68 to urinate in her brief when Resident 68 asked for assistance to use the restroom.These failures resulted in residents being hit, feeling fear, and being neglected.Findings:1. A review of Resident 2's admission record indicated admission to the facility on 2/20/24 with diagnoses which included metabolic encephalopathy (a change in the brain's function due to an underlying condition), dementia (a progressive state of decline in mental abilities), cerebral infarction (also known as a stroke, when blood flow to the brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-13 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that one of eight sampled residents, (Resident 2) was free of unnecessary psychotropic medications (drugs that affect the mind and brain, altering mood, perception, and behavior) when Resident 2 received: Haloperidol (an antipsychotic medication) used to treat to treat schizophrenia and Tourette's Syndrome (disorder characterized by involuntary, repetitive movements or sounds called tics); and, Quetiapine fumarate (an antipsychotic medication used to treat schizophrenia (a mental illness that is characterized by disturbances in thought) and bipolar disorders (mental illnesses that are characterized by mood swings that range from the lows of depression to elevated periods of emotional highs)).with inadequate indications (a specific disease, condition, or symptom for which the drug is approved to be used to treat, prevent, or diagnose) for prescribing.This failure resulted in Resident 42 suffering from sedation (sleepiness caused by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-13 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedure for abuse for one resident (Resident 65) of 28 sampled residents when licensed nurses and the social service worker did not assess Resident 65 for emotional distress after Resident 65 reported an allegation of abuse.This failure decreased the facility's potential to ensure the safety and welfare of Resident 65 after an allegation of abuse was reported.Findings:A review of an admission record indicated Resident 65 was admitted to the facility in September 2023 with diagnoses which included heart failure, chronic respiratory failure, and muscle wasting and atrophy (muscle shrinking).In an interview on 9/15/25 at 9:54 a.m., Resident 65 stated a Certified Nursing Assistant 2 (CNA 2) was rough while providing her care the night before. Resident 65 stated CNA 2 made her feel afraid and added, If I was floating in my urine, I would not call him in [to help me]. Resident 65 further stated she reported the incident to CNA 3 this morning.In an interview on 9/15/25 at 4:37 p.m., Resident 65 reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-13 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure licensed nurses provided two residents (Resident 2 and Resident 74) of 28 sampled residents care that met professional standards of practice when neurological assessments were not completed per the facility's fall protocol after Resident 2 and Resident 74 had unwitnessed falls.These failures decreased the facility's potential to provide the expected nursing care indicated in resident care plans and accepted standards of practice.Findings:A review of Resident 2's admission record indicated admission to the facility on 2/20/24 with diagnoses which included metabolic encephalopathy (a change in the brain's function due to an underlying condition), dementia (a progressive state of decline in mental abilities), cerebral infarction (also known as a stroke, when blood flow to the brain is interrupted, which causes brain cells to die), and cognitive communication deficit (difficulty in communication caused by impaired brain function).A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to recognize, report, and address the nutritive needs of one resident (Resident 62) of 28 sampled residents when Resident 62 lost 9.8 pounds between 8/6/25 and 9/5/25.This failure led to Resident 62 experiencing an unplanned weight loss without timely notification to the Director of Nursing, Physician, or Registered Dietitian per the facility's weight evaluation policy, thereby delaying necessary intervention. Findings:A review of Resident 62's admission record indicated admission to the facility on 6/6/25 with diagnosis including Discitis (an infection and swelling of the spongy, cushion-like disc between the bones in your spine [backbone]), Osteomyelitis (a bone infection caused by bacteria or other microorganisms), Congested Heart Failure (progressive condition where the heart muscle weakens and can no longer pump blood effectively), Type 2 Diabetes (high blood sugar), Hypothyroidism (a condition in which the thyroid gland does not produce enough hormones to regulate metabolism (how your body turns food and drink into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to ensure routine and emergency drugs were available for a census of 94 residents, when:1. Resident 73's routine buprenorphine - naloxone (a controlled substance used for chronic pain management) was unavailable for administration; and,2. The facility's oral and insulin emergency medication kits (e-kit) were not replaced within a timely manner.These failures decreased the facility's potential to meet residents' routine scheduled and emergency therapeutic needs.Findings:1. A review of Resident 73's admission Record indicated admission to the facility in June 2024 with diagnoses which included chronic pain syndrome and anxiety disorder (excessive worry, fear and nervousness that can interfere with daily life).A review of Resident 73's Order Summary Report (OSR, physician orders) dated 9/18/25, indicated an order to give one tablet of buprenorphine - naloxone 8-2 milligrams (mg, a unit of measurement) sublingually (under the tongue) four times…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-13 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide nourishment that was palatable, textured, and attractive for one resident (Resident 58) of 25 sampled residents when a liquified pureed diet was provided contrary to the Responsible Party (RP, an individual or entity who has the primary duty to make healthcare decisions for a resident) and family preference and concern.This failure resulted in weight loss and a lack of dignity for Resident 58.Findings:A review of Resident 58's admission record indicated admission to the facility on 8/27/16 with diagnoses which included Alzheimer's disease (a progressive, irreversible brain disorder that causes memory loss, confusion, and other cognitive decline), type 2 diabetes (a chronic condition where the body does not use insulin effectively or does not produce enough insulin to regulate blood sugar levels), protein calorie malnutrition (a condition that occurs when a person does not consume enough protein and calories to meet their body's needs), and dysphagia, oropharyngeal phase (difficulty or inability to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-13 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review, the facility failed to ensure frozen vegetables stored in the freezer were sealed for 90 residents who received food from the facility's kitchen.This failure could cause frozen vegetables to develop freezer burn, which could negatively affect the quality of the vegetables by causing the vegetables to be dry, tough, and flavorless and had the potential to result in cross contamination leading to foodborne illnesses.Findings:During the initial tour of the kitchen on 9/15/25 at 8:50 a.m., three boxes of frozen vegetables carrots, green beans and corn were opened and not sealed in the walk-in freezer. The frozen vegetables that were opened were stored in their original blue plastic bags, which were open to air and placed back in their original cardboard boxes. The Certified Dietary Manager stated if frozen items are not sealed tightly, they could get freezer burn.During an interview on 9/16/25 at 12:30 p.m. the Regional Registered Dietician stated if a frozen vegetable was not sealed tightly, she would be concerned that something could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-13 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure resident safety for one resident (Resident 6) out of 25 sampled residents when the call light was out of reach.This failure decreased the facility's potential to ensure Resident 6's ability to notify staff if there was an emergency.Findings:A review of Resident 6's admission record indicated he was admitted to the facility in April 2022 with diagnoses which included cerebral infarction (when blood flow to the brain is interrupted causing tissue damage) and Post Traumatic Stress Disorder (PTSD, a mental health condition that develops after experiencing or witnessing a traumatic event).A review of Resident 6's Care Plan (CP, a comprehensive, individualized plan of care) indicated the following concerns and interventions:1. Risk for falls: ensure the call light was within reach and needs prompt response to all requests for assistance, dated 9/8/22.2. Impaired physical mobility and dependent on staff for care: ensure the call light is available, dated 4/23/24.During a concurrent observation and interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-07 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three sampled residents (Resident 1, Resident 2, and Resident 3) received appropriate PASSR (Preadmission Screening and Resident Review - a federal requirement ensuring individuals with serious mental illness, intellectual disabilities, or related conditions are not inappropriately placed in Medicaid-certified nursing facilities and receive appropriate services) evaluations. This failure excluded each Resident from a complete mental health evaluation for appropriate facility placement, and non-receipt of available mental-health resources from the California Department of Developmental Services (DDS). Findings: During a record review of Resident 1's, admission Record, printed 5/6/25, it indicated Resident 14 was originally admitted to the facility on [DATE], with diagnoses including toxic encephalopathy (a brain disorder caused by exposure to toxic substances, leading to altered mental status and other neurological symptoms), post-traumatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-07 · tag F0712 — pattern
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide face-to-face physician visits at least once every 60 days for three sampled residents (Resident 1, Resident 2, and Resident 3). This deficient practice had the potential to result in a decline in medical, health or psychosocial condition and lead to a delay in necessary care, treatment and services. Findings: A review of Resident 1 ' s, admission Record, dated 5/6/25, indicated Resident 1 was initially admitted to the facility on [DATE], with diagnoses including acute respiratory failure (a life-threatening condition where the lungs cannot adequately provide oxygen to the blood or remove carbon dioxide), post-traumatic stress disorder (a mental health condition that can develop after experiencing or witnessing a traumatic event. Symptoms include intrusive memories, nightmares, flashbacks, avoidance of triggers, negative thoughts and feelings, and hypervigilance), anxiety disorder (excessive worry and fear that significantly interferes with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Nurses (LNs) administered medications to residents per physician's order for two residents (Resident 1 and Resident 2) of four sampled residents when LNs administered medications late. This finding had the potential to result in serious side and adverse effects to the residents receiving late medications. Findings: A review of an admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included palliative care (specialized medical care for people with serious illnesses which is focused on relieving suffering and improving quality of life) and malignant neoplasm of skin (skin cancer). A review of a facility document titled, Medication Audit Admin Report, dated 3/1/25 to 3/31/25 indicated: -On 3/1/25, propranolol (medication used to treat tremors) 60 milligrams (mg, a unit of measurement) was scheduled to be given at 12 p.m. It was documented as administered at 4:14 p.m. -On 3/1/25, methadone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-20 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure adequate staffing with appropriate competencies was maintained to meet the physical needs of the residents, as evidenced when treatments for wound care were not provided as ordered by the Physician for four of nine sampled Residents: Resident 1, Resident 2, Resident 3 and Resident 4. This failure had the potential for delaying the healing of the wounds and increasing the risk for the wounds to become infected. Findings: During a review of clinical records on 2/20/25, Resident 1's Medical Doctors, Order Summary Report for 2/2025, had the following orders for wound care: 1. Cleanse left breast malignant wound with wound cleanser and pat dry; apply skin barrier cream every day shift for wound care per (wound specialist) instructions. Start date was 8/22/24. 2. Dakins (1/4 strength) External Solution (Sodium Hypochlorite) Apply to coccyx topically every day shift every Mon, Wed, Fri for pressure injury Cleanse with Dakins solution, pat dry, apply calcium alginate to wound bed, cover with mepilex dressing or equivalent.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an allegation of abuse was reported within the required timeframe for two residents (Resident 2 and Resident 3) of two sampled residents when the facility reported an allegation of abuse to the California Department of Public Health (the Department) three days after the incident occurred. This failure decreased the facility's potential to ensure resident safety and cause a delayed response by enforcement agencies. Findings: A review of the facility's document titled 5-Day Conclusion Resident to Resident Altercation dated 11/22/24 indicated a Certified Nursing Assistant (CNA) witnessed Resident 3 hitting Resident 2 on the face with a shoe on 11/15/24 at approximately 11:30 p.m. During an interview on 1/7/25 at 2:15 p.m., the Director of Staff Development (DSD) stated it was the facility ' s policy to report an allegation of abuse to the Department within two hours. The DSD confirmed the 11/15/24 allegation of suspected abuse had not been reported to the Department until 11/18/24. During an interview on 1/8/25 at 2:10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not maintain a safe and functional environment when the transition strip (flooring strip designed to smooth out the junction of different flooring types) at two of four doorways was in the wrong position to make a smooth surface at the threshold, (the bottom of the doorway.) The two doorways were at room [ROOM NUMBER] and the 1st shower room on the same hall. This failure resulted in Resident 1 falling at the doorway of room [ROOM NUMBER] and breaking her arm. This failure had the potential to cause Resident 1 to fall again, as well as cause other residents, staff, and the public, (due to unsafe and poorly maintained flooring,) to fall. Findings: During a review of Resident 1's medical records on 11/20/24, Resident 1's Progress note dated 9/9/24 at 15:37 and titled IDT Progress Notes - Falls documented that Resident 1 had a fall on 9/7/24 at 2:50 p.m. IDT Progress note indicated resident was walking/ambulating out of her room, without her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure that one of three sampled residents, Resident 1, was free from a significant medication error when an extra dose of Oxycodone ( Oxycodone belongs to a class of drugs known as opioid analgesics. It works in the brain to change how your body feels and responds to pain) HCL (Hydrochloride) 5 mg (milligrams) was administered by Licensed Nurse A without a physician's order. This failure had the potential to result in an adverse (having a negative or harmful effect on something) reaction to Resident 1 that could affect his health and safety. Findings: A review of Resident 1's Order Summary Report, dated 2/15/24, indicated he had an order for Oxycodone HCL 5 mg, give 1 tablet by mouth every 6 hours as needed for pain, only use when non-narcotic options are ineffective. A review of Resident 1's MAR (Medication Administration Record) indicated on 2/11/24, he was given Oxycodone HCL 5 mg at 6:30 a.m. and 10 a.m. The MAR indicated that the dose given at 10 a.m. was for a one-time dose only ordered on 2/11/24. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-23 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility Quality Assurance and Performance Improvement (QAPI) committee failed to identify and include repeated resident concerns into their current QAPI programs. This failure resulted in recurrent resident complaints of missing laundry items, long call light response times, and late medications. Findings: During an interview on 5/31/23 at 3:59 p.m., Advocate A stated residents have had repeated complaints related to late medications, missing laundry, and long wait times for call lights. Advocate A stated while residents were comfortable expressing grievances, they felt the facility offered temporary fixes that do not fully resolve their issues. Advocate A stated this lack of full resolution resulted in reoccurrences of resident complaints. During an interview on 6/1/23 at 3:19 p.m., Resident 3 stated that while some resident grievances get resolved, some problems keep happening over and over and over again. Resident 3 stated it was this reoccurrence that makes residents feel like the facility was not really fixing the issues. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure residents had a clean and sanitary environment when two of two resident shower rooms were kept in poor condition. This failure resulted in three of four residents (Residents 1, 2, and 3) to verbalize disgust over the use of said rooms and had the potential for all other 61 residents for unhappiness and decreased level of self-worth. Findings: A review of Intake Information, dated 05/22/2023, revealed resident complaints of dirty shower rooms at the facility. During an observation on 6/1/23, at 1:21 p.m., discolored wall and floor tiles were seen in the South Wing Hall shower room. Black strips of anti-skid tape were peeling from the floor. During an interview on 6/1/23, at 1:44 p.m., with Resident 1, Resident 1 stated the shower rooms were disgusting and filthy. During an interview on 6/1/23, at 2:20 p.m, with Resident 2, Resident 2 stated the shower rooms were gross and needed to be deep cleaned. During an observation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed provide pharmaceutical services that meet the needs of the two of four sampled residents (Residents 1 and Resident 2) when: a. Resident 1 had four medications, including two doses of methadone (used for pain control), and b. Resident 2 had 11 medications, including four doses of trazodone (used to help with inability to sleep), that were administered late during a sample period of seven days. This failure resulted in both residents verbalizing feelings of anger and anxiety, and increased Resident 1 ' s potential to experience unmanageable pain, and for Resident 2 to have decreased quality sleep. Findings: During an interview on 6/1/23, at 1:44 p.m., Resident 1 angrily stated her medications were always given late, at times even up to two hours. Resident 1 stated she needed her methadone for her chronic pain, and it made her anxious especially when her pain medications were given late. During a review of Resident 1 ' s Medication Admin Audit Report, (MAAR), dated 05/26/2023-06/02/2023, the MAAR indicated the following late…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-27 · tag F0712 — widespread
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility (1) failed to ensure 4 of 5 sampled residents (Residents 8, 12, 19, and 33) reviewed for physician visits had monthly, in person, physician visits during the first 90 admission or at least every 60 days thereafter; and (2) failed to ensure 21 of 52 residents (Residents 3, 6, 8, 9, 12, 13, 18, 19, 21, 22, 23, 27, 28, 29, 32, 33, 34, 39, 41, 43, and 45) (40% of the facility residents) had an assigned physician who saw them at the facility when the physician managing the care of these residents (Medical Doctor H) was based 600 miles away in southern California and did not visit the facility. These failures resulted in Residents 8, 12, 19, and 33's care not being supervised by a physician in the frequency and format required and placed Residents 3, 6, 8, 9, 12, 13, 18, 19, 21, 22, 23, 27, 28, 29, 32, 33, 34, 39, 41, 43, and 45 at risk of not having their care supervised in the frequency and format required. Findings: A review of the census sheet for 7/18/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-27 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure it employed nursing staff with appropriate competencies and skills to care for facility residents when: (1) The facility failed to provide initial orientation, initial and annual competency/skills checks, and regular performance evaluations to six of six nursing staff sampled for verification of orientation, training and competencies: three Licensed Nurses (Licensed Nurses A, F and G) and three Certified Nursing Assistants (CNAs B, N and O); and (2) The facility failed to ensure it had an ongoing and functional staff orientation and training program when (a) the staff whose job description was to direct the facility's staff orientation, training and competencies, the Director of Staff Development (DSD), worked part-time, also worked as a nursing supervisor, and as a floor nurse, and indicated her only responsibilities were to ensure staff physical exams and tuberculosis screening were current; and (b) the residual responsibility for staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-27 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement an effective infection control program when staff were not wearing masks inside the facility, staff touched their mask after touching a mask contaminated with SARS-CoV-2 (the virus that causes COVID-19), and housekeeping staff entered rooms of residents on contact and droplet precautions without performing hand hygiene between rooms, without wearing the personal protective equipment (PPE) required, and using one rag to clean multiple rooms. This failure potentially caused spread of COVID-19 in a vulnerable population in a facility experiencing an outbreak of COVID-19. Findings: During an observation and concurrent interview on 5/26/22 at 9:50 a.m., a tour of the facility was conducted with Nurse Consultant B. The facility had a Yellow Zone for residents who had been exposed to COVID-19 and a Red Zone for residents who had tested positive for COVID-19. At the entrance to the Red Zone, Licensed Nurse C stated she had 15 residents assigned to her, and the other nurse in the Red Zone also had 15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-27 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the physician of the positive test results for four days for one of 37 residents (Resident 1) who tested positive for COVID-19 during the first 10 days of a facility outbreak. This resulted in a delay of four days in starting the antiviral for a vulnerable resident with comorbities. Findings: During a record review and concurrent interview on 5/26/22 at 1:15 p.m., Director of Nursing (DON) described the symptoms experienced by each of the residents on the line list for the facility's COVID-19 outbreak. The line list, dated 5/25/22, indicated Resident 1 tested positive for COVID-19 on 5/20/22, along with six other residents on that day. DON stated Resident 1 had respiratory symptoms at his baseline and that he was experiencing an increased cough and runny nose. During an interview on 5/27/22 at 11:30 a.m., Licensed Nurse J stated residents' positive COVID tests were reported to upper management including the DON. When asked who reported the positive COVID test results to the resident's physician, Licensed Nurse J…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a clean, sanitary, and homelike environment to four of five residents when the facility (1) failed to ensure the bathrooms of two of three sampled residents (Residents 25 and 26) were sufficiently cleaned and (2) failed to ensure three of three resident rooms (Rooms 21, 24 and 25 - occupied by Residents 24 and 201) had window screens that fully covered the window frames without gaps that could serve as an entry point for insects. These failures resulted in Residents 25 and 26 using filthy bathrooms, and flies and spiders coming into rooms of Residents 24 and 201, and had the potential for flies, spiders and other insects to come into the facility. Findings: 1. During a review of Resident 25's, admission Record, dated 7/1/21, indicated Resident 26 was admitted to the facility on [DATE] with a history of high blood pressure, blindness in both eyes, traumatic brain injury (brain dysfunction caused by an outside force, usually impact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide showers as scheduled for two (Resident 26 and 43) out of 4 sampled residents. The failure had the potential to resulted in residents being dirty and unkempt. Findings: 1. During a review of Resident 26's, admission Record:, dated 6/23/19, indicated Resident 26 had been admitted to the facility on [DATE] with a history of chronic kidney disease, immunodeficiency (a state in which the immune system's ability to fight infectious disease and cancer is compromised or absent) and obstructive sleep apnea (intermittent air flow blockage during sleep). During a review of Resident 26's Quarterly MDS (Minimum Data Set, a clinical assessment process which provided a comprehensive assessment of resident's functional capabilities and helped staff identify health problems), dated 3/23/22, indicated Resident 26 had a BIM (Brief Interview of Mental Status) score of 12, indicating mild mental or cognition impairment. During an interview on 7/19/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate respirator care to three (Resident 17, 26 and 7) out of four sampled residents when the facility could not determine how continuous positive airway pressure (CPAP) machines were maintained for residents who required them. These failures had the potential result in being uncomfortable to the residents due to missing additives and potential respiratory infections by tubing not being maintained or replaced appropriately. Findings: 1. During a review of Resident 17's, admission Record, dated 6/27/14, indicated Resident 17 was admitted to the facility on [DATE] with a history of chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe), high blood pressure and generalized muscle weakness. During a concurrent observation and interview on 7/18/22 at 2:57 p.m., Resident 17 was observed taking a nap in his bed with his clothes on and wearing his CPAP machine (face type mask…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-27 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure its medication error rate was not greater than 5% when 12 medication errors were observed during 26 medication observations of two of six residents (Residentt 6 and 7), resulting in a medication error rate of 46%, when: (1) Resident 7 was administered 10 medications on 7/20/22 outside their prescribed scheduled times, as follows: (1) Insulin Lispro 2 units (for blood sugar control) due at 7 a.m. and given at 11:10 a.m.; (2) Metformin 1000 mg [milligrams] (for blood sugar control) due 7:30 a.m. and given at 11:10 a.m.; (3) Eliquis 5 mg (a blood thinner) due 8 a.m. and given at 11:10 a.m.; (4) Albuterol Sulfate Inhaler (for lung function) due at 8 a.m. and given at 11:10 a.m (5) Lisinopril 2.5 mg (for blood pressure) due at 9 a.m. and given at 11:10 a.m.; (6) Methadone 5 mg (for pain) due at 9 a.m. and given at 11:10 a.m.; (7) Lidocaine Patch 5% (for pain) due at 9 a.m. and given at 11:10 a.m.; (8) Diazepam 5 mg (for pain) due at 9:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-27 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow their policy on antibiotic stewardship by not replacing the Infection Preventionist. This failure resulted in residents not being tracked and monitored regarding their antibiotic usage and efficacy creating potential inappropriate use of antibiotics and potential resistance to antibiotics. During a telephone interview on 7/26/22 at 12:35 p.m., with Infection Preventionist (IP), she stated as of 4/28/22, she was part-time, working one hour a day to assist in reporting data for the facility. IP was asked who was in charge in antibiotic stewardship and she stated she was until 4/28/22 but did not know who had taken over the role. During an interview on 7/26/22 at 1:10 p.m. with Director of Nursing (DON), she stated there was corporate person who was assisting the facility with infection prevention and control, but that employee was on vacation and unable to be interviewed. DON stated another corporate person who was also assisting the facility in infection prevention and control would be able to answer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-27 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to employ an infection preventionist (IP) who worked at least part-time. This failure resulted in minimal oversight of the infection prevention and control program during an outbreak of COVID-19 in the facility. Findings: During an observation and interview on 5/26/22 at 9:35 a.m., the facility front door was propped open and no one was at the screening table (table set up to document persons entering the building, check temperature for fever, and screen for signs or symptoms of COVID or potential COVID exposure). Nurse Consultant B came to the screening table and stated she had just arrived. Nurse Consultant B stated she was texting the administrator and the director of nursing to inform them of this surveyor's arrival. Nurse Consultant B confirmed Administrator and Director of Nursing (DON) were not at the facility. Nurse Consultant B stated she did not work at the facility, she worked for a shell company. During an observation and concurrent interview on 5/26/22 at 9:50 a.m., a tour of the facility was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-27 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide training on abuse prevention and reporting to its nursing staff (licensed nurses and certified nursing assistants) when (1) only one quarter of its nursing staff (12 of 47 staff) received annual training on abuse prevention and reporting and when (2) six of six nursing staff (Licensed Nurse A and Certified Nursing Assistants H, P, W, Y and Z) could not correctly answer basic questions about abuse prevention and reporting. These failures placed the facility residents at risk of abuse. Findings: During an interview on 07/21/22, at 2:36 p.m. the Director of Payroll (DP) provided a list of all the nursing staff - licensed nurses and certified nursing assistants - employed by the facility including registry, full-time and part-time. A review of this list indicated 15 Licensed Nurses and 32 Certified Nursing Assistant (CNAs). During an interview on 7/26/22, at 2:46 p.m., the Director of Nursing (DON) and the Director of Staff Development (DSD) stated they were responsible for abuse prevention and reporting training. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report to the Department one allegation of physical abuse for one of two sampled residents (Resident 32). This failure prevented the Department from timely investigating the abuse allegation involving Resident 32. Findings: During a review of Resident 32's, admission Record, dated 7/29/16 indicated Resident 32 was admitted to the facility on [DATE] with a history of Parkinson's' disease (a disorder of the central nervous system that affects movement, often including tremors), paranoid disorder (an unrealistic distrust of others or a feeling of being persecuted), schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly) and high blood pressure. During a review of Resident 32's Quarterly MDS (Minimum Data Set, a clinical assessment process which provides comprehensive assessment of resident's functional capabilities and helps staff identify health problems) dated 2/21/22, indicated Resident 32 had a BIMS (Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed provide care and services for one of one resident (Resident 199) with an indwelling urinary catheter (Foley Catheter) (a flexible tube inserted into the bladder used to drain urine) when, during a period of 30 days, from Resident 199's admission to the facility with a Foley catheter on 6/28/22 until 7/27/22, the facility (1) did not create or implement a Foley catheter care plan for Resident 199; (2) did not monitor Resident 199 for signs and symptoms of urinary tract infections; and (3) did not provide Foley catheter care to Resident 199 every shift, as ordered. These failures placed Resident 199 at risk of developing a urinary tract infection. Resident 199 developed a urinary tract infection on 7/23/22. Findings: A review of Resident 199's Facesheet indicated he was admitted to the facility on [DATE] with a primary diagnosis of spinal cord injury and additional diagnoses including history of falling, generalized muscle weakness, bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-04-12 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 2 of 2 gas supplied cooking units, were maintained in working order which had the potential to cause property damage, injury or death. Findings: During an initial kitchen tour, on 4/8/19, at 8:29 a.m., observed a gas range and oven combination. Observed 8 cylindrical rods approximately one centimeter in diameter protruding from the front of the oven portion directly underneath the range. Noted a faint odor detected when approximately six inches away from the top of the range. Two pictures taken of the range and oven. At 8:32 a.m., Observed a range, grill top, oven combination. Observed white powdery substance on the burner of the range. Two pictures taken. No audible sound coming from the exhaust hoods above either range. During an interview with the Dietary Manager (DM), on 4/8/19, at 8:52 a.m., she stated the kitchen staff only use the oven portion of the range oven combination. The DM confirmed that the rods were where the knobs to turn the burners on the range would attach. The DM explained it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-04-12 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to individualize plans of care of 2 of 4 sampled Residents (Resident 58 and Resident 52) when: 1. The Careplan for Resident 58 failed to provide individualized interventions to reduce the risk of falls, which resulted in the Resident having five falls in a three-month period from 1/1/19 to 4/1/19, and resulted in multiple unwitnessed falls one with injury. (Cross Reference F689) 2. The Careplan for Resident 52, there was no care plan addressing non-compliance with repositioning before the pressure ulcer developed and the intervention for encouraging independent repositioning was not performed. (Cross Reference 686). This failure resulted in Resident 52 developing a Stage 2 pressure ulcer and at risk for developing another pressure ulcer. Findings: 1. During an interview with Resident 58 alone in her room on 04/09/19 at 3:55 p.m.: Have you had any falls? I did Can you tell me what happened? I don't remember During an interview with Unlicensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-12 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, the facility failed to develop and implement new employee competency and ongoing competency assessment training program for Certified Nursing Assistants (CNAs). This failure had the potential for inappropriate and unsafe resident care resulting in potential injury or death. Findings: During a concurrent review of CNA Core Clinical Competencies and interview with Manager G on 4/9/19 at 2:43 p.m. indicated unlicensed staff had been deemed competent by the completion of the form. Manager G stated she used the form in documenting competencies with unlicensed staff members. Manager G indicated a check mark in the Yes column would signify the unlicensed staff member was competent to perform the task on residents. Manager G stated the form did not specify how the unlicensed staff member's clinical competency skills were assessed or measured, but she would ask the newly hired unlicensed staff member to verbalize how they would complete the task. Manager G indicated for instance under one of the competencies titled, Adult Brief Application…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-04-12 · tag F0790 — failed to provide dental care — pattern
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide necessary dental care for 6 residents (Resident 18, 29, 34, 52, 213 and 214) which had the potential to result in pain, impaired chewing capability, and further deterioration of oral health. Findings: During an interview with the Social Services Director (SSD), on 4/9/19, at 3:07 p.m., she described the process for dental services in the facility. The SSD stated Residents in need of dental services are transported to their personal dentist or a local dental clinic. The SSD stated that the facility had 2 vans with wheelchair lifts to transport residents to appointments. The SSD was unable to explain how residents that were not healthy enough to be transported were getting dental services. During an interview with the SSD, on 4/9/19, at 3:21 p.m., she stated that a mobile dental clinic provided services on 7/18 and was scheduled to return 5/19. The SSD explained how the facility ensured dental care was provided for newly admitted residents. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-12 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an effective Antibiotic Stewardship program was present and functioning, including promoting the appropriate use of antibiotics and consistent monitoring of antibiotic use to improve resident outcomes and reduction of antibiotic resistance, according to facility policy and procedure (P&P). This failure had the potential for inappropriate us of antibiotics resulting in adverse events associated with antibiotic use and subsequent antibiotic resistance (drugs designed to kill bacteria are no longer effective and bacteria are able to multiply). Findings: 1. During an interview and concurrent document review on 4/12/19 at 9:53 a.m., with Manager F, she indicated in the monthly Infection Control binder under January 2019, Resident 44 had been prescribed Levaquin for an upper respiratory infection as indicated by the physician order and monthly pharmacist review. The medication was indicated for treatment based on empirical (medical treatment based on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the accuracy of assessment for one of one resident reviewed for change of condition out of 17 sampled residents (Resident 35) when the Minimum Data Set (MDS-a resident assessment instruments-core set of screening, clinical, and functional status elements, including common definitions and coding categories, which forms the foundation of a comprehensive assessment for all residents) did not reflect Resident 35 was receiving hospice service(comfort care for terminally ill people). This failure resulted in three MDS with incorrect entries putting resident at risk for not receiving services. Findings: Review of the facility Matrix for Providers (used to identify pertinent care) received on 4/8/19, indicated the facility was providing hospice services for Resident 35. Review of the Minimum Data Sets dated 5/22/18 and 11/19/18 indicated Resident 35 was not receiving hospice service. The MDS dated [DATE] indicated Resident 35 was receiving hospice care.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care to prevent pressure ulcer (a localized damage to the skin usually over a bony prominence or related to a medical or other device) from developing for 1 of three residents reviewed for pressure ulcer out of 17 sampled residents (Resident 52). This failure resulted to Resident 52 developing stage 2 pressure ulcer (sore digs deeper below the surface of your skin) on her coccyx (tailbone/buttocks region). Findings: Review of the Facesheet (demographic data) indicated the facility admitted Resident 52 to the facility on 2/15/19 with a primary diagnoses of Pneumonia (lung infection), malaise, diabetes mellitus (high blood sugar), and abnormalities with gait and mobility. Review of the Resident Baseline Evaluation dated 2/15/19, indicated Resident 52 had blanchable redness (skin loses redness with pressure. Non-blanchable is a stage 1 pressure ulcer, redness of intact skin ulcer in which skin does not lose redness with pressure) on her coccyx area. Review of the Short-term Non-Pressure Ulcer due to thin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-12 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility had a 7.14% medication error rate when two medication errors out of 28 opportunities were observed during medication passes for one of seven residents (Resident 215). These failures had the potential to compromise the residents' medical health. Findings: During a medication pass observation and concurrent interview for Resident 215 on 4/11/19, at 9:24 a.m., Licensed Nurse L prepared and verified four medications: Docusate sodium (stool softener), Clopidogrel (prevent blood clots) and Glimepiride and Metformin (both used to treat high blood sugar) for Resident 215. At 9:28 a.m., Resident 215 took all four medications. When asked what time Resident 215 ate breakfast, Resident 215 stated, just finish eating a while back. During an interview on 4/11/19, at 9:29 a.m., when asked how medications to be given with meals are given, Licensed Nurse L stated, I usually catch him (Resident 215) a little early in the morning. I try to get close as I can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label drugs and biologicals in accordance with currently accepted professional principles when one of two vials of Tuberculin (used in skin test to aid diagnosis of tuberculosis (TB) infection in persons at increased risk of developing active disease.) did not have an opened date label. This failure had the potential for licensed nurse to administer expired drugs and biologicals to residents. Findings: During a medication storage observation and concurrent interview on 4/11/19 at 5:01 p.m., Licensed Nurse J verified the medication refrigerator contained one opened vial of Tuberculin with no opened date label. Review of the Tuberculin package insert (a document included in the package of a medication that provides information about that drug and its use.) taken out of the opened vial's packaging indicated, Vials in use for more than 30 days should be discarded. The facility policy and procedure titled Storage of Medication dated 2007, indicated Refrigerated medications are kept in closed and labeled containers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$117,116 in federal fines across 2 penalties.

  • $28,730 — penalty dated 2025-01-08
  • $88,386 — penalty dated 2024-08-15

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CORPORATE INTERFACE SERVICES — 40 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 4 of 52.4+1.6 vs chain
Quality measures 5 of 53.9+1.1 vs chain
The other 39 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Autumn Creek Post AcuteChico, CA 1 of 5Coral Cove Post AcuteLong Beach, CA 1 of 5East Terrace Rehabilitation & Wellness Centre, LPLos Angeles, CA 1 of 5Four Seasons Healthcare & Wellness Center, LPNorth Hollywood, CA 1 of 5Hawthorne Healthcare & Wellness Centre, LPHawthorne, CA 1 of 5Los Feliz Healthcare & Wellness Center, LPLos Angeles, CA 1 of 5Mar Vista Country Villa Healthcare & WellnessLos Angeles, CA 1 of 5Oakwood Healthcare CenterChico, CA 1 of 5Pioneers Memorial Skilled Nursing CenterBrawley, CA 1 of 5Plaza Healthcare CenterSanta Ana, CA 2 of 5Anaheim PointAnaheim, CA 2 of 5Bay Vista Healthcare & Wellness Centre, LPLong Beach, CA 2 of 5Chico Terrace Care CenterChico, CA 2 of 5Claremont Heights Post AcuteClaremont, CA 2 of 5Eureka Rehabilitation & Wellness Center, LPEureka, CA 2 of 5Granada Rehabilitation & Wellness Center, LPEureka, CA 2 of 5Montecito Heights Healthcare & Wellness Centre, LPLos Angeles, CA 2 of 5Pasadena Park Healthcare And Wellness CenterPasadena, CA 2 of 5San Rafael Healthcare & Wellness Center, LPSan Rafael, CA 2 of 5Tulare Healthcare & Wellness Center, LPTulare, CA 2 of 5Westwood Post Acute CareLos Angeles, CA 2 of 5York Healthcare & Wellness CentreLos Angeles, CA 3 of 5Alhambra Healthcare & Wellness Centre, LPAlhambra, CA 3 of 5Bay Marina Post AcuteOakland, CA 3 of 5Monterey Healthcare & Wellness Centre, LPRosemead, CA 3 of 5Ontario Grove Healthcare & Wellness Centre, LPOntario, CA 3 of 5Overland Terrace Healthcare & Wellness Centre, LPLos Angeles, CA 3 of 5Pavilion On Pico Healthcare & Wellness Centre, LPLos Angeles, CA 3 of 5Princeton Manor Healthcare Center, LLCOakland, CA 3 of 5Seaview Rehabilitation & Wellness Center, LPEureka, CA 4 of 5Ivy Creek Healthcare & Wellness CentreSan Gabriel, CA 4 of 5Kings Healthcare & Wellness Center LPHanford, CA 4 of 5Pine Grove Healthcare & Wellness Centre, LPSan Gabriel, CA 4 of 5River Valley Healthcare & Wellness Centre, LPRedding, CA 4 of 5West Hollywood Healthcare & Wellness Centre, LPLos Angeles, CA 5 of 5Delta Healthcare & Wellness Center, LPVisalia, CA 5 of 5North Point Healthcare & Wellness Centre LPFresno, CA 5 of 5Oxnard Manor Healthcare CenterOxnard, CA 5 of 5West Pico Terrace Healthcare & Wellness Centre LPLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CORPORATE INTERFACE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/18/2024
ROCKPORT ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2011
HENRY, TAMIKAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
STEVENSON, CORRIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/09/2024
FORTUNA WELLNESS GP LLCOrganizationGENERAL PARTNERSHIP INTERESTsince 04/01/2011
RECHNITZ, SHLOMOIndividualLIMITED PARTNERSHIP INTERESTsince 04/01/2011
EUREKA-LET LPOrganizationADP OF THE SNFsince 06/17/2025

CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.8M
Net patient revenuemost recent cost report
-37.9%
Operating marginrevenue minus expenses
$1.4M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 65%Medicare 16%Other / private 19%

This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$549per resident / day
operating cost
$16,681per month
≈ monthly operating cost
$398per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056361. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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