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East Terrace Rehabilitation & Wellness Centre, LP

2415 South Western Avenue, Los Angeles, CA 90018 · For profit - Limited Liability company · 99 certified beds · (323) 734-1101 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jun 2025Behavioral-health or dementia-care citation — no harm found (F0740)2 immediate-jeopardy citations$168,314 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (83) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $168,314 in federal fines (most recent 2025-04-09)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2146 W Adams Blvd · (323) 766-2170 · Call to confirm hours
Pharmacy
Oportun0.4 mi
2190 W Washington Blvd · (310) 803-9222 · Call to confirm hours
Grocery
1985 W Adams Blvd · (323) 737-7822 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
2212 S Western Ave · (323) 332-2350

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.3%10.2%15.4%worse
Long-stay residents who lose too much weight6.6%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.8%0.9%better
Long-stay residents with a urinary tract infection4.2%1.2%2.0%worse
Long-stay residents with depressive symptoms28.5%7.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.4%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened14.5%9.8%16.1%typical
Long-stay residents on antianxiety or hypnotic medication14.0%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers6.7%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control13.0%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table22.0%12.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.7%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission25.4%23.0%22.6%worse
Short-stay residents with an outpatient ER visit9.4%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.032.251.67worse
Long-stay outpatient ER visits per 1,000 resident days0.821.571.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

29.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 65 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

29.0%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
64.1%U.S. median 56.6%
Met the expected recovery
0.44U.S. median 0.31
Therapy hours / resident / day
0.21hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 64.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 128 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 74% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF29.0%CMS range 19.7–41.751.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 7.6–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge64.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge58.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.8%CMS range 3.8–9.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.551.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.40
RN hours/ resident / day
1.17
LPN hours/ resident / day
2.46
Aide hours/ resident / day
4.04
Total nurse hours/ resident / day
0.17
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 99 beds and averages 92.1 residents a day — about 93% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.75 hrs/resident/day on weekends vs 4.15 on weekdays — 10% thinner on weekends. RN hours go from 0.49 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-12-19)
18
at the previous standard inspection (2024-12-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

83 citations, most serious first. The 14 most serious are shown; the remaining 69 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-12-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1), who had diagnoses including hypertension (HTN-high blood pressure), diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), depression (a mental health condition that involves a prolonged low mood or loss of interest in activities), anxiety (intense, excessive, and persistent worry and fear about everyday situations), and suicidal ideation (intrusive thoughts and preoccupation with death and dying), who was brought to the facility by the paramedics to be admitted on [DATE] at 9:50 p.m. was not left unattended, by failing to: 1. Provide Resident 1 with orientation of the facility. 2. Implement its policy and procedure (P&P) titled Resident Initial admission Assessment which indicated, upon admission to the facility the licensed nursing staff would complete an initial admission assessment, identify the residents' needs and develop plans of care. 3.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-02-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to: 1. Verify admission inquiry (resident's facility documents seeking admission) from the transferring facility for accuracy to reflect Resident 1's wandering (going from place to place without a plan or purpose) and exit seeking behavior, and to ensure resident did not elope (when a resident who is cognitively, physically, mentally, emotionally, and/or chemically impaired leaves a care-giving facility or environment unsupervised, unnoticed, and/or prior to their scheduled discharge) from the admitting facility on 1/25/2024, for one of three sampled residents (Resident 1). 2. Follow Resident 1's physician orders from the transferring facility dated 1/17/2024, upon admission, which indicated to monitor episodes of wandering and elopement risk and document resident's location every hour. 3. Follow their policy and procedure (P&P) titled, Resident Safety, which indicated, the facility will provide a safe and hazard free environment to the resident. 4.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a two-person assist (one on each side of the bed) for one of three sampled residents (Resident 1), who was dependent on staff for turning and repositioning. Certified Nurse Assistants (CNA 1 and CNA 2) repositioned Resident 1 while both were standing on the left side of the resident's bed. This failure resulted in Resident 1 falling onto the floor, sustaining a femur (thigh bone) fracture (broken bone) experiencing pain and fear, and was transferred to a general acute care hospital (GACH) for evaluation and treatment. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 1's diagnoses included morbid (severe) obesity (excessive fat accumulation), bilateral (both sides) osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) of the knee, chronic pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Follow the minimum data set ([MDS] a standardized assessment and care screening tool), which indicated two staff members will assist in providing care for one of two sampled residents (Resident 1) 2. Ensure Resident 1 ' s physician order, dated 11/10/2023, which indicated half siderails on both upper parts of the bed was implemented as ordered. These deficient practices caused Resident 1 to fall face down, from the bed, sustain a cut with bleeding to the right upper lip that required the resident to be transferred to a General Acute Care Hospital (GACH) for evaluation and treatment. Findings: A review of Resident 1 ' s admission record (Face sheet), indicated Resident 1 was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 1 ' s diagnosis included seizures (a disruption of electrical activity in the brain), muscle weakness, difficulty walking, lack of coordination dementia (impaired ability to remember, think, or make decisions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to report an allegation of abuse to the California Department of Public Health (CDPH) for one of four sampled residents (Resident 3), when Resident 3 reported that Resident 4 hit her on the forehead on 3/30/2026 and Resident 3 sustained a purplish discoloration. This deficient practice resulted in a delay in investigation by the CDPH and placed Resident 3 at risk for continued abuse.Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was originally admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 3's diagnoses included muscle weakness and dementia (a progressive state of decline in mental abilities). During a review of Resident 3's History and Physical (H&P) dated 12/13/2025, the H&P indicated Resident 3 could make needs known but could not make medical decisions. During a review of Resident 3's Minimum Data Set (MDS - a resident assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure one out of three sampled residents (Resident 10) did not elope (the act of leaving a facility unsupervised and without prior authorization) while wearing a Wander Guard device (a wearable device that tracks movement and triggers alarms when a resident is near a restricted area). This failure resulted in Resident 10 leaving the facility with no arrangements for medical care or housing.Findings:During a review of Resident 10's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of schizophrenia (a mental illness that is characterized by disturbances in thought), depression (depressed mood or loss of interest), cellulitis (a skin infection that causes swelling and redness), and a local infection of the skin and subcutaneous tissue. During a review of Resident 10's History & Physical (H&P) dated 12/4/2025, the H&P indicated Resident 1 could make needs known but could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-02 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a license staff had the specific competencies and skills set necessary to care for one of three resident's (Resident 1) who was readmitted with wound.This failure had the potential to deliver poor quality nursing care and services and placed Resident 1 and other residents with wounds at risk for poor healing and contribute to its worsening wound conditions.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included muscle weakness, Stage III pressure ulcer (Full-thickness loss of skin. Dead and black tissue may be visible) of the sacral region, anemia (a condition where the body does not have enough healthy red blood cells), and Alzheimer's disease (a disease characterized by a progressive decline in mental abilities). The admission Record indicated Resident 1 had a responsible party (RP 1). During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three residents (Resident 1), received the necessary services, consistent with professional standards of practice to promote wound healing. The facility failed to:Create a resident-centered plan of care with interventions to manage Resident 1's sacral (lower back) pressure injury (damage to the skin and underlying tissues caused by prolonged pressure, often over bony areas, which can range from mild redness to deep tissue necrosis) when admitted to the facility on [DATE].Update Resident 1's care plan, titled at risk for potential impairment to skin integrity., with interventions to prevent the wound from worsening and promote healing.Implement its policy and procedure (P&P), titled Skin Integrity Management, dated 7/31/2024, which indicated a plan of care should be developed to provide guidelines for the treatment of skin integrity conditions to facilitate healing and update as necessary. This failure resulted in the Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to report an injury of unknown source (injury of unknown source when all of the following criteria are met: the source of the injury was not observed by any person; and the source of the injury could not be explained by the resident; and the injury is suspicious because of the extent of the injury or the location of the injury [e.g., the injury is located in an area not generally vulnerable to trauma]) for one of five sampled residents (Resident 1).This failure delayed the investigation by the California Department of Public Health (CDPH) and placed Resident 1 at risk for abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish).Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included Chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to investigate an injury of unknown source (injury of unknown source when all of the following criteria are met: the source of the injury was not observed by any person; and the source of the injury could not be explained by the resident; and the injury is suspicious because of the extent of the injury or the location of the injury [e.g., the injury is located in an area not generally vulnerable to trauma]) when one of five sampled residents' (Resident 1) left dorsal hand (back of hand) had yellowish-purplish skin discoloration on 1/21/2026 and ecchymosis (a type of bruise caused by blood leaking from broken blood vessels into the skin, resulting in a flat, discolored patch) on 1/23/2026. This failure placed Resident 1 at risk for severe injuries, including hospitalization and death. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care and services to one of five residents (Resident 1), were provided in accordance with professional standards of practice, by failing to: 1). Ensure Resident 1's left dorsal hand (back of hand) redness was monitored according to the physician 's (MD) order. 2). Ensure a follow-up call was made to the MD regarding Resident 1's change of condition (COC) on 1/20/2026. 3). Ensure Treatment Licensed Vocational Nurse's (LVN) did not change left dorsal hand assessment done on 1/2/2026. These failures had the potential to affect the care and services provided to Resident 1 and the potential to delay care, resulting in complications and hospitalization. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and was readmitted on [DATE]. Resident 1's diagnoses included Chronic Obstructive Pulmonary Disease ([COPD], a chronic lung disease causing difficulty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-19 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive person-centered care plan for four of 25 sampled residents (Resident 1, 11, 14, and 53) by failing to develop a comprehensive care plan for:1. Resident 1's significant weight loss (a weight loss greater than 5 percent ([%] unit of measurement) in one month, greater than 7.5% in three months and greater than 10% in 6 months) of 39 pounds ([lb.] unit of weight)/19.7 % in 6 months.2. Resident 11's psychiatric diagnoses (a clinical classification of mental health conditions, identifying patterns of distressing thoughts, emotions, and behaviors).3. Resident 14's colostomy (a surgical procedure that brings one end of the large intestine out through the abdominal wall to allow waste to leave the body) care.4. Resident 53's oxygen therapy. These failures had the potential to place Residents 1, 11, 14, and 53 at risk for delay of care and treatment.Findings: 1. During a review of Resident 1's admission Record, the admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure dietary staff did not use one (1) scooper, for two (2) food items, during tray line (a healthcare foodservice assembly system where staff add specific food items, utensils, and condiments to patient meal trays).This deficient practice had the potential to result in cross contamination of food and placed the residents with food allergies at risk for allergic reactions.Findings:During observation on 12/17/2025 at 12:32 p.m., at the facility's tray line in the kitchen, the Dietary Aide 1 (DA 1) was observed used one scooper for the brussels sprouts and corn (vegetables), to be placed on the residents' trays.During a concurrent observation and interview, on 12/17/2025 at 12:35 p.m., with the Dietary Services Supervisor (DSS), the DSS stated one scooper should be used for one food during tray line. The DSS stated one scooper should not be used for different foods. When asked for the risk of using one scooper for two different foods, the DSS stated I didn't think there was a problem with using one scooper for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one out of one sampled resident (Resident 102) with long thick elongated (nail plate grows longer than the nail bed) toenails received podiatry (profession dealing with specialized care of the feet) care services.This deficient practice had the potential to result in Resident 102 experiencing discomfort and decline in physical mobility.Findings:During a review of Resident 102's admission Record, the admission Record indicated Resident 102 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage), difficulty in walking, and psychosis (a severe mental health condition in which thought, and emotions are so affected that contact is lost with reality).During a review of Resident 102's History and Physical (H&P), dated 12/10/2025, the H&P indicated Resident 102 did not have the capacity to understand and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 69 citations
  • Potential for harm · Dcited before2025-12-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure oxygen was administered as prescribed for one of 8 sampled residents (Resident 53).This deficient practice had the potential to result in oxygen desaturation for Resident 53.Findings:During a review of Resident 53's admission Record, the admission Record indicated Resident 53 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing), acute respiratory failure (a life-threatening condition where the lungs suddenly can't get enough oxygen into the blood or remove enough carbon dioxide), dementia (a progressive state of decline in mental abilities) and psychosis.During a review of Resident 53's history and physical (H&P), dated 10/4/2025, the H&P indicated Resident 53 was able to make needs known but could not make medical decisions.During a review of Resident 53's physician orders, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure competency assessment skill (a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics in performing that an individual needs to perform work roles or occupational functions successfully) checks were performed annually for two out of five randomly selected staff.This deficient practice had the potential for the facility not to be able to assess the skills necessary to provide nursing services to assure resident safety and to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident will not be performed within the acceptable standards of practice.Findings:During a concurrent interview and record review on 12/17/2025 at 3:21 p.m., with the Director of Staff Development (DSD), five random employees file were checked. The DSD stated Certified Nurse Assistant 1 (CNA 1) was hired on 7/27/2002 and did not have yearly competency assessment skills check on file. The DSD stated Certified Nurse Assistant 2 (CNA 2) was hired on 12/11/2023 and did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Performance Evaluations (a process that organizations follow to assess an employee's work quality and skills over a specific period) were performed yearly for two out of five randomly selected staff.This deficient practice had the potential to compromise resident care and safety.Findings:During a concurrent interview and record review on 12/17/2025 at 3:26 p.m., with the Director of Staff Development (DSD), five random employees file were checked. The DSD stated Certified Nurse Assistant 1 (CNA 1) was hired on 7/27/2002 and did not have yearly Performance Evaluations on file. The DSD stated Certified Nurse Assistant 2 (CNA 2) was hired on 12/11/2023 and did not have yearly Performance Evaluations on file. The DSD stated she was responsible for validating CNA's Performance Evaluation once a year. The DSD stated she oversaw CNA in-service training. The DSD stated Performance Evaluations are tools to rate the staff's performance and to check their areas of improvement and weaknesses. The DSD stated it was important to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 8), who was receiving Quetiapine Fumarate (a psychotropic medication [any drug that affects brain activities associated with mental processes and behavior] to treat certain mental/mood disorder), was monitored for behavior and its side-effects (an effect of a drug that is in addition to or beyond its desired effect).This deficient practice had the potential for Resident 8 using an unnecessary psychotropic medication that could cause be harmful to the resident.Findings:During a review of Resident 8's admission Record, the admission Record indicated Resident 8 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 8's diagnoses included psychosis (a severe mental health condition in which thought, and emotions are so affected that contact is lost with reality), dementia (a progressive state of decline in mental abilities), and gastrostomy tube ([GT] - a surgical opening fitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label a floor stock medication bottle with an opened date in Medication cart one.This deficient practice had the potential to result in administering an expired medication which could affect the health and condition of the residents.Findings:During a concurrent observation and interview on [DATE] at 7:42 a.m., with Registered Nurse 1 (RN 1) at the Medication Cart 1, RN 1 verified one bottle of Geri-Lanta (medication used to treat the symptoms of too much stomach acid such as stomach upset, heartburn, and acid indigestion) was unlabeled with opened date. RN 1 stated it was important to label the bottle with an opened date to know the validity of the medication. RN 1 stated that when medications are not labeled with an open date, there was a high risk that Geri-Lanta could be expired and the medication could be ineffective and placed the residents receiving Geri-Lanta at risk for possible harm. RN 1 stated she will dispose the one bottle of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the physician's orders to draw monthly laboratory tests (a medical analysis of a body sample (blood, urine, tissue) to check health, diagnose diseases and monitor chronic conditions) for one of one sampled resident, (Resident 1). This deficient practice had the potential to result in the delay of identification of medical concerns, delaying the care and services necessary for the affected resident.Findings:During a review of Resident 1's admission Record, the admission Record indicated, Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included bipolar disorder (mood swings that range from the lows of depression to elevated periods of emotional highs), epilepsy (brain condition that causes recurring seizures), and congestive heart failure ([CHF] - a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling).During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform hand hygiene (cleansing hands with soap or an alcohol-based rub) prior to putting on personal protective equipment ([PPE] protection equipment that includes face shields, gloves, goggles and glasses, gowns, head covers, masks, respirators, and shoe cover to protect against the transmission of germs through contact and droplet routes) and prior to caring for one of seven residents, Resident 96. This failure had the potential for cross contamination (process by which bacteria or other microorganisms are unintentionally transferred from one object or person to another, with harmful effect) and risk to expose Resident 96 to infectious organisms (germs).Findings:During a review of Resident 96's admission Record, dated 9/25/2025, the admission Record indicated Resident 96 had Metabolic Encephalopathy (a brain dysfunction due to chemical imbalance in the body), Acute Respiratory Failure ( a sudden condition when the lungs cannot get enough oxygen into the blood) with Hypoxia (lack of oxygen), and Severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene before entering one out of two sampled resident's (Resident 1) room, touching Resident 1's clothing, and exiting the room.This failure had the potential to result in Resident 1 being exposed to infectious organisms and getting sick.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), dementia (a progressive state of decline in mental abilities), and schizophrenia (a mental illness that is characterized by disturbances in thought).During a review of Resident 1's History & Physical (H&P), dated 10/23/2025, the H&P indicated Resident 1 had fluctuating capacity to understand and make decisions.During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their Policy and Procedure (P&P) titled, Bed Hold which indicated the facility would hold the resident's bed for up to seven (7) days if the resident was transferred to a General Acute Care Hospital (GACH) for one of 7 sampled residents (Resident 7).This deficient practice violated Resident 7's right to a Bed Hold and had the potential for result in Resident 7 not being able to return to the facility. Findings:During a review of Resident 7 admission Record, the admission Record indicated Resident 7 was originally admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 7's diagnoses included Schizophrenia (a mental illness that affects thoughts, mood and behavior), Psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), and dementia (a progressive state of decline in mental abilities).During a review of Resident's 7 Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-26 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility's Notice of Proposed Transfer and Discharge form was signed by of 1 of 3 sampled residents (Resident 1), and / or its family representative, and provided to, prior to discharge to a lower level of care on 9/4/2025.This failure had the potential to result in the resident's discharge to a Residential Care Facility for the Elderly (RCFE- a licensed assisted living facility that provides non-medical care and supervision for adults aged 60 and over who need help with daily living but not 24-hour skilled nursing care) where the resident needs for activities of daily living will not be met and provided.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Parkinsonism (a syndrome marked by tremor, muscular rigidity, and slow and difficult movement, occurring as a result of disease of the nervous system or exposure to certain drugs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an unwitnessed fall with injury for one out of three sampled residents (Resident 7) to California Department of Public Health (CDPH).This deficient practice caused a delay in an investigation of a fall with injury by CDPH.Findings:During a review of Resident 7's admission Record, dated 9/3/2025, the admission Record indicated Resident 7 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses of polyarthritis (the inflammation or involvement of five or more joints as the same time), muscle weakness (a reduction in muscle strength, affecting patient's ability to maintain mobility), and difficulty in walking (a patient's has limitation/ability to move independently affecting their walking). During a review of Resident 7's History and Physical (H&P), dated 7/24/2025, the H&P indicated Resident 7 could make needs known but could not make medical decisions.During a review of Resident 7's Minimum Data Sheet ([MDS]- a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of three sampled residents (Resident 1) had a care plan after an injury to his right hand.This deficient practice had the potential to place Resident 1 at risk for infection and worsening of the injury to the right hand.Findings:During a review of Resident 1's admission Record, dated 9/3/2025, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), depression (a persistent mood disorder characterized by sadness and a loss of interest), and anxiety (a feeling of apprehension, fear, or dread in response to a real or perceived threat).During a review of Resident 1's History and Physical (H&P), dated 7/31/2025, the H&P indicated Resident 1 could make needs known but could not make medical decisions.During a review of Resident 1's Minimum Data Sheet ([MDS]- a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of the five sampled residents (Resident 3, Resident 4, and Resident 5) had an individualized resident care plan developed for Coronavirus ([COVID-19]- highly contagious viral infection) infection. This deficient practice had the potential to place the residents at risk for complications of COVID-19 infection and had the potential for the COVID-19 virus to spread, placing other residents and staff at risk of infection. Findings:a. During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was originally admitted to the facility on [DATE] with diagnoses including hypertension (HTN-high blood pressure,) hyperlipidemia (high levels of fat particles (lipids) in the blood) and unspecified polyarthritis (four or more joints in the body are painful and inflamed.)During a review of Resident 3's History and Physical (H&P) dated 6/23/2025, the H&P indicated Resident 3 had the mental capacity to make needs known but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed report facility's two coronavirus ([COVID-19]- a highly contagious viral infection) confirmed cases to the California Department of Public Health (CDPH), for two of 3 residents (Residents 2 and 3), as indicated in the facility's policy and procedures (P&P) titled Unusual Occurrence Reporting, reportable disease outbreak (are those that, by law or regulation, must be reported to public health agencies when diagnosed by healthcare providers or laboratories) This failure delayed the investigation by the CDPH and had the potential for the COVID-19 virus to spread in the facility, potentially infecting other residents, visitors and staff.Findings:a). During a concurrent observation and interview on 8/12/2025 at 10:30 a.m. in Resident 2's room, Resident 2's door was closed and had a Novel Respiratory precaution (used for patients known or suspected of being infected with novel respiratory pathogens such as, COVID-19) sign. Resident 2 was in his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of four residents (Resident 1), from sexual abuse (a non-consensual sexual contact of any type with a resident). The facility failed to: 1). Ensure Resident 2 ' s (perpetrator) whereabouts (location) was monitored onb 6/10/2025. 2). Ensure Resident 2 who was alert and can make self-understood, did not went into Resident 1 ' s room (victim). This failure resulted in Resident 2 sexually assaulting Resident 1 on 6/10/2025. This failure had the potential to cause psychosocial harm to Resident 1. Findings: a). During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE], with a diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), major depressive disorder (mental illness characterized by persistent sadness, loss of interest in activities, and significant impairment in daily life), and anxiety disorder (feelings of worry,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an act of sexual abuse (a non-consensual sexual contact of any type with a resident) for two of four sampled residents (Resident 1 and Resident 2), within two (2) hours as indicated in the facility ' s Policy and Procedure (P&P) titled Abuse Prevention and Management. This failure delayed the investigation by the California Department of Public Health (CDPH) and placed the other residents at risk for abuse. Findings: a). During a review of Resident 1 ' s (victim) admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE], with a diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), major depressive disorder (mental illness characterized by persistent sadness, loss of interest in activities, and significant impairment in daily life), and anxiety disorder (feelings of worry, nervousness, or unease.) During a review of Resident 1 ' s History and Physical (H&P)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Implement its policy and procedures (P&P), for one of 5 sampled residents. (Resident 3). This deficient practice resulted in Resident 3 sustaining unknown bruises and skin tears. Findings: During a review of Resident 3's face sheet, indicated Resident 3 was admitted to the facility on [DATE] with diagnoses which included urinary tract infection (UTI- an infection in the bladder/urinary tract), Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental abilities) and psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality). During a review of Resident 3's Minimum Data Set (MDS- a federally mandated resident assessment tool), dated 11/14/2024, the MDS Section C, indicated Resident 3 ' s cognitive skills was severely impaired. The MDS Section GG also indicated Resident 3 required supervision with activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Investigate all areas of skin discoloration (a change in the color, texture, or pigmentation of the skin) and skin tears for one of five sampled residents (Resident 3). This deficient practice had the potential to place Resident 3 and other vulnerable residents at increased risk of abuse. Findings: During a review of Resident 3 ' s face sheet (front page of the chart that contains a summary of basic information about the resident), the face sheet indicated Resident 3 was admitted to the facility on [DATE] with diagnoses which included urinary tract infection (UTI- an infection in the bladder/urinary tract), Alzheimer ' s disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental abilities) and psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality). During a review of Resident 3 ' s Minimum Data Set (MDS- a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Implement its policy and procedure (P&P) titled Resident Right-Quality of Life revised 3/2017, which indicated the facility staff would not handle or move a resident ' s personal belongings without the resident ' s permission for one of three sampled residents (Resident 1). This deficient practice violated Resident 1 ' s rights and had the potential negatively impact Resident 1 ' s psychosocial well-being. Findings: During a review of Resident 1 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included Parkinson ' s disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), schizophrenia (a mental illness that is characterized by disturbances in thought), and Diabetes Mellitus (DM-a disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician of a resident ' s refusal to take Olanzapine ([antipsychotic] medication to treat mental health condition) for one of three sampled residents (Resident 3). This deficient practice had the potential to result in Resident 3 delusional thoughts (false beliefs) and resulted in Resident 3 to engaging in physical abuse with Resident 2. Findings: A)During a review of Resident 3 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 3 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses included schizophrenia (a mental illness that can affect thoughts, mood, and behavior), bipolar disorder, hypertension (HTN-high blood pressure), and muscle weakness (loss of muscle strength). During a review of Resident 3 ' s Minimum Data Set ([MDS] a resident assessment tool), dated 10/8/2024, the MDS indicated Resident 3 ' s cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled Readmission, revised 10/01/2013, which indicated the facility would provide readmission of the residents who require skilled nursing care at the facility, and allow residents who were previously at the facility to be readmitted to the facility for one of three sampled residents (Resident 3). This resulted in the denial of Resident 3 ' s right to return to his home in the facility. Findings: A) During a review of Resident 3 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 3 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 3 diagnoses included schizophrenia (a mental illness that can affect thoughts, mood, and behavior), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement resident-centered care plan interventions for one of three sampled residents (Resident 5), who was at risk for wandering (walk from place to place) and had physician orders for one-to-one sitter ([1:1]-a single staff member is assigned to constantly observe and supervise a patient). This deficient practice had the potential to negatively affect all resident ' s well-being and privacy at the facility. Findings: During an observation on 12/16/2024 at 10:35 a.m., Resident 5 was observed walking in and out from different residents ' room at the facility, and there was no observation of a staff 1:1 sitter. During an observation on 12/17/2024 at 11:36 a.m., Resident 5 was observed walking throughout facility ' s hallway, and there was no observation of a staff 1:1 sitter. During a review of Resident 5 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the face Sheet indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide one on one sitter ([1:1]-a single staff member is assigned to constantly observe and supervise a patient) as indicated in the resident care plan for one of three sampled residents (Resident 4). This deficient practice resulted Resident 4 falling, sustaining a laceration (a deep cut in the skin) on the forehead and had the potential to place Resident 4 at risk for recurrent falls. Findings: During a review of Resident 4 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the face Sheet indicated Resident 4 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 4 ' s diagnosis included Parkinson ' s disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), and Diabetes Mellitus (DM-a disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the clinical records were maintained in accordance with accepted professional standards and complete the personal belongings inventory list for one of three sampled residents (Resident 1). This deficient practice resulted in incomplete medical records and misappropriation of Resident 1 ' s personal property. Findings: During a review of Resident 1 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included Parkinson ' s disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), schizophrenia (a mental illness that is characterized by disturbances in thought), and Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Provide a privacy bag on a foley catheter for one of five sampled residents (Resident 2). 2. Ensure one out of six sampled residents (Resident 72) dignity was maintained after placing bilateral bedrails (metal rails that are attached to the side of a bed to help to prevent patients from falling out). This deficient practice had the potential to affect resident's sense of self-worth and self-esteem. Findings: a. During a review of Resident 2's face sheet (front page of the chart that contains a summary of basic information about the resident), the face sheet indicated Resident 2 was re-admitted to the facility on [DATE] and had an initial admission date of 6/24/2024. The face sheet indicated Resident 2 had diagnoses which included benign prostatic hyperplasia (a noncancerous condition that causes the prostate gland to grow larger than normal), parkinsonism (a progressive disease of the nervous system marked by tremor, muscular rigidity,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure an updated Physician's Order for Life Sustaining Treatment (POLST-(POLST- a form that contains written medical orders for healthcare professionals regarding specific medical treatments that can or cannot be done at the end-of life) form was transferred to the hospital for one out of three sampled residents (Resident 38). 2. Ensure an Advance Directive (a legal document indicating resident preference on end-of-life treatment decisions) acknowledgement form was obtained for one of three sampled residents (Resident 90). 3. Ensure one out of six sampled residents (Resident 17) had an updated code status (a patient's documented wishes regarding what life-saving measures should be taken if their heart stops beating or breathing ceases). This deficient practice had the potential to result in a conflict with residents' wishes regarding health care services. Findings: a. During a review of Resident 38's face sheet (front page of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-06 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to: 1. Ensure one out of six sampled residents (Resident 28) misssing glasses and dentures both were replaced. 2. Provide a homelike environment for two of five sampled residents (Residents 10 and 6). This failure resulted in Resident 28 not having a pair of eyeglasses to see and dentures to chew and Resident 10 and 6 not being in a homelike environment. Findings: a. During a review of Resident 28's admission Record (Face Sheet- front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 28 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The face sheet indicated, Resident 28's diagnoses included end stage renal disease (a chronic condition where the kidneys permanently stop working), diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor round healing), and heart failure (a serious condition that occurs when the heart is unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to create an individualized comprehensive nursing care plan (a document that summarizes the care and treatment) for two of two sampled resident (Resident 90 & 28). This failure resulted in Resident 90's gastrostomy tube (G-tube-a plastic tube inserted into the stomach to provide nutrition) being dislodged three times and Resident 28 not able to chew without dentures. Findings: During a review of Resident 90's admission record dated 8/2023, it indicated Resident 90 had the following diagnosis but not limited to a having a G-tube. During a review of Resident 90's MDS (a standardized assessment tool) record dated 8/16/2023, it indicated the resident has a G-tube. During a record review of Resident 90's nursing progress notes dated 7/25/2024 through 8/18/2024, the nursing progress notes indicated Resident 90's G-tube was dislodged on 7/25/2024, 7/30/2024, and 8/17/2024. The nursing notes also did not indicate Resident 90 used an abdominal binder (a device…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prevent the hospitalization for one of one sampled resident (Resident 90). This failure resulted in Resident 90's going to the hospital for treatment due to a dislodged gastrostomy tube (G-tube-a plastic tube inserted into the stomach to provide nutrition). Findings: During a review of Resident 90 ' s admission record dated 8/2023, it indicated Resident 90 had the following diagnosis but not limited to a having a G-tube. During a review of Resident 90 ' s MDS (a standardized assessment tool) record dated 8/16/2023, it indicated the resident has a G-tube. During a record review of Resident 90's nursing progress notes dated 7/25/2024 through 8/18/2024, the nursing progress notes indicated Resident 90 was sent to the hospital due to a dislodged G-tube on 7/25/2024 and 7/30/2024. The nursing notes also did not indicate Resident 90 used an abdominal binder (a device placed around the abdomen to keep the G-tube in place). During an interview on 12/5/2024 at 8:17 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to secure a gastrostomy tube (G-tube-a plastic tube inserted into the stomach to provide nutrition) to prevent dislodgement for one of one sampled resident (Resident 90). This failure resulted in Resident 90's G-tube being dislodged three times. Findings: During a review of Resident 90's admission record dated 8/2023, it indicated Resident 90 had the following diagnosis but not limited to a having a G-tube. During a review of Resident 90's MDS (a standardized assessment tool) record dated 8/16/2023, it indicated the resident has a G-tube. During a record review of Resident 90's nursing progress notes dated 7/25/2024 through 8/18/2024, the nursing progress notes indicated Resident 90's G-tube was dislodged on 7/25/2024, 7/30/2024, and 8/17/2024. The nursing notes also did not indicate Resident 90 used an abdominal binder (a device placed around the abdomen to keep the G-tube in place). During an interview on 12/5/2024 at 8:17 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated Resident 90 should have had an abdominal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of six sampled residents (Resident 72) had the call light within reach. This deficient practice on not having the call light within reach placed the resident at risk for not receiving goods and services. Findings: During a review of Resident 72's admission Record (Face Sheet- front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 72 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The face sheet indicated, Resident 72's diagnoses included metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance in the blood that affects the brain), major depressive disorder (a mental health condition that causes a persistently low mood and a loss of interest in activities), and spinal stenosis (a narrowing of the spinal canal that compresses the spinal cord, nerves, and resulting in pain in the back and legs). During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure a Pre-admission Screening Resident Review (PASRR- a federal assessment requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care) was submitted for one of five sampled residents (Resident 84). This deficient practice had the potential to result in residents not receiving mental health care and services needed. Findings: During a review of Resident 84's face sheet (front page of the chart that contains a summary of basic information about the resident), the face sheet indicated Resident 84 was admitted on [DATE]. The face sheet indicated Resident 84's diagnoses included psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), altered mental status (a noticeable change in a person's mental function), violent behavior (any action that intentionally harms, injures, or threatens to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure a Pre-admission Screening Resident Review (PASRR- a federal assessment requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care) was resubmitted for one of five sampled residents (Resident 10). This deficient practice had the potential to result in resident not receiving mental health care and services needed. Findings: During a review of Resident 10's face sheet (front page of the chart that contains a summary of basic information about the resident), the face sheet indicated Resident 10 was re-admitted on [DATE] and initially admitted on [DATE]. The face sheet indicated Resident 10's diagnoses included bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), schizophrenia (a mental illness that is characterized by disturbances in thought),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of six sampled residents (Resident 42) toenails were trimmed. This deficient practice of not trimming Resident 42's toenails had the potential to cause discomfort. Findings: During a review of Resident 42's admission Record (Face Sheet- front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 42 was initially admitted to the facility on [DATE]. The face sheet indicated, Resident 42's diagnoses included metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance in the blood that affects the brain), major depressive disorder (a mental health condition that causes a persistently low mood and a loss of interest in activities), and left/right knee contracture (the muscles, tendons, and tissue around the knees have become tightened and shortened limiting range of motion). During a review of Resident 42's History and Physical (H&P), dated 3/6/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of six sampled residents (Resident 9) had the correct settings for low air loss mattress ([LAL]-a type of mattress used to help prevent and treat pressure wounds). This deficient practice of not having the correct LAL mattress setting placed Resident 9 at risk for pressure injuries (a localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence). Findings: During a review of Resident 9's admission Record (Face Sheet- front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 9 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The face sheet indicated, Resident 9's diagnoses included osteomyelitis (a serious bone infection), adult failure to thrive (a decline in physical and mental), and methicillin resistant staphylococcus aureus ([MRSA] a type of bacterial infection that is resistant to many…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of six sampled residents (Resident 17) splints (a medical device used to gradually stretch and prevent further tightening of a muscle or joint to improve range of motion) were placed on by the Restorative Nurse Assistant (RNA) as scheduled. This deficient practice of not placing splints on Resident 17 as scheduled had the potential to cause contractures (a permanent tightening of the muscles tenon, ligaments, or skin that limits normal movement of a body part). Findings: During a review of Resident 17's admission Record (Face Sheet- front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 17 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The face sheet indicated, Resident 17's diagnoses included dementia (a progressive state of decline in mental abilities), major depressive disorder (a mental health condition that causes a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide supervision to Resident 89 when she wandered into Resident 34's room and was pushed by him after facility's knowledge of her wandering behavior. This failure had the potential for Resident 89 to be injured. Findings: A review of Resident 89's Order Summary Report indicated on June 18, 2024, an order to monitor Resident 89's behavior every shift bipolar disorder manifested by mood swing as evidenced by angry outbursts. A review of Resident 89's care plan initiated on November 13, 2024, indicated the resident wanders aimlessly and significantly intrudes on others privacy or activities. Interventions indicated to distract resident from wandering. A review of the Incident Intake Report, intake number CA00933127, the report indicated on November 30, 2024, at 9:45 am, Resident 89 entered Resident 34's room. Resident 34 yelled at Resident 89 to get out of his room hitting on her shoulder causing Resident 89 to stumble out of the room. A review of Resident 89's Order Summary Report dated December 1, 2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure oxygen tubing was dated for one of five sampled residents (Resident 63). This deficient practice had the potential for the resident to develop a Respiratory Infection. Findings: During a review of Resident 63's face sheet (front page of the chart that contains a summary of basic information about the resident), the face sheet indicated Resident 63 was admitted on [DATE]. The face sheet indicated Resident 63's diagnoses included Chronic Obstructive Pulmonary Disease (COPD- a chronic lung disease causing difficulty in breathing), chronic respiratory failure (a long-term condition that makes it difficult for the body to exchange oxygen and carbon dioxide), Type 2 Diabetes Mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing) and anemia (a condition where the body does not have enough healthy red blood cells). During a review of Resident 63's Minimum Data Set (MDS- a federally mandated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure one out of six residents (Resident 72) had a consent (the process in which a health care professional educates a patient about the risk, benefits, and alternatives of a given procedure or intervention) for bedrails (bars attached to the side of a bed to help patients move and reduce the risk of falling out of the bed). This deficient practice of not having a consent for the risk and benefits for bedrails use placed Resident 72 at risk for entrapment. Findings: During a review of Resident 72's admission Record (Face Sheet- front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 72 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The face sheet indicated, Resident 72's diagnoses included metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance in the blood that affects the brain), major depressive disorder (a mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure one out of six residents (Resident 72) had a physician order for bedrails. This deficient practice of not having a physician order for bedrails for Resident 72 placed the resident at risk for entrapment (when a patient gets trapped in a hospital bed, usually in the side rails). Findings: During a review of Resident 72's admission Record (Face Sheet- front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 72 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The face sheet indicated, Resident 72's diagnoses included metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance in the blood that affects the brain), major depressive disorder (a mental health condition that causes a persistently low mood and a loss of interest in activities), and spinal stenosis (a narrowing of the spinal canal that compresses the spinal cord,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure: 1. Food in the kitchen was not stored in the kitchen past the used by date. 2. Food was labeled with the dates it was opened and to be used by. The failure had the potential to result in a foodborne illness (an illness that comes from eating contaminated food) in the residents. Findings: During a concurrent observation and interview on 12/3/2024 at 9:03 a.m. with Dietary Manager (DM), in the kitchen, two bowls of ice cream were kept inside the freezer past the indicated use by date of 12/2/2024. DM stated the bowls of ice cream should be thrown away because one day has passed since the ice cream's use by date of 12/2/2024. DM stated this can prevent foodborne illness. During a concurrent observation and interview on 12/3/2024 at 9:09 a.m. with DM, in the kitchen, an opened package of tapioca pudding mix was not labeled with the date it was opened and to be used by. DM stated all food items should be labeled with date opened and date to be used by to prevent foodborne illness. During a review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure for one of four trash dumpsters had their lid closed completely. This failure had the potential to attract pests (like flies and rodents) that could spread diseases and bacteria to the residents. Findings: During a concurrent observation and interview on 12/3/2024 at 9:25 a.m. with Dietary Manager (DM), the lid of one trash dumpster was open and not closed completely flat. DM stated trash container lids should be closed completely to prevent pests from getting inside the container and creating an infestation. During a review of the facility's policies and procedures (P&P) titled, Waste Management Administrative Manual, dated 4/21/2022, the P&P indicated waste container must be closable.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assist one of three sampled residents (Resident 2) in exercising the resident ' s right to vote by failing to provide voting materials to the resident. This failure resulted in Resident 2 feeling frustrated and sad due to not being able to exercise the right to vote. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 2 ' s diagnoses included cerebral infarction ([stroke] loss of blood flow to a part of the brain), Diabetes Mellitus ([DM] a disorder characterized by difficulty in blood sugar control and poor wound healing), and hypertension ([HTN] high blood pressure). During a review of Resident 2 ' s Minimum Data Set ([MDS] a federally mandated resident assessment tool) dated 10/22/2024, the MDS indicated Resident 2 was able to understand others and make self understood. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-30 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician of a resident's refusal to take Risperdal ([antipsychotic] medication to treat mental health condition) for one of four sampled residents (Resident 10). This deficient practice resulted in Resident 10 experiencing auditory hallucinations (an experience involving the perception of something not present and/or hearing voices that don ' t exist) and engaged in physical abuse to Resident 9. Findings: a) During a review of Resident 10 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 10 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs) and hypertension (HTN-high blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of four sampled residents (Resident 1), was spoken to, and treated with respect and dignity. This deficient practice had the potential for Resident 1 to have decreased feelings of self-worth. During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included schizophrenia (a mental illness that can affect thoughts, mood, and behavior) and bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs). During a review of Resident 1 ' s Minimum Data Set ([MDS]- a federally mandated assessment tool), dated 8/28/2024, the MDS indicated Resident 1 was cognitively intact (ability to reason, understand, remember, judge, and learn). During an interview on 10/25/2024 at 8:59 AM with Resident 1, Resident 1 stated a staff member…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure residents were free from physical abuse for one of four sampled residents, (Resident 9). This deficient practice resulted in Resident 9 being choked by Resident 10 and had the potential for Resident 9 to have psychological and/or psychosocial distress. Findings: A. During a review of Resident 9 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 9 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Alzheimer ' s Disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental abilities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and muscle weakness (loss of muscle strength). During a review of Resident 9 ' s Minimum Data Set ([MDS] – a federally mandated resident assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an alleged physical abuse for two of four sampled residents (Resident 9 and Resident 10), by failing to: 1. Ensure facility staff report no later than two hours, the alleged resident to resident physical abuse to the California Department of Public Health (CDPH). 2. Ensure the facility report the results of the investigations within five (5) working days. These deficient practices resulted in a delay of an onsite investigation by CDPH and had the potential to place all residents in the facility at risk for further abuse. Findings: a) During a review of Resident 9 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 9 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Alzheimer ' s Disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to implement its abuse policy and procedure (P&P) by failing to investigate a resident-to-resident physical abuse between two of four sampled residents (Resident 9 and Resident 10). This deficient practice resulted in unidentified abuse in the facility to Resident 9 and failed to protect other residents in the facility from abuse. Findings: a) During a review of Resident 9 ' s Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 9 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Alzheimer ' s Disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental abilities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and muscle weakness (loss of muscle strength). During a review of Resident 9 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure one of four sampled residents (Resident 4), had a fall risk reassessment done again after Resident 4 was found on the floor on 10/12/2024 and on 10/19/2024. 2. Ensure one of four sampled residents (Resident 5), had floor mats at the bedside to prevent injury from a fall. These deficient practices resulting in Resident 4 ' s fall risk assessment not being re-evaluated to prevent future falls and had the potential for injury if Resident 5 were to have a fall. Findings: 1. During a review of Resident 4 ' s admission Record, the admission Record indicated Resident 4 was admitted to the facility on [DATE] with diagnoses that included muscle weakness, difficulty in walking, hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), and hemiparalysis (a condition that causes partial weakness or an inability to move on one side of the body). During a review of Resident 4 ' s Minimum Data Set ([MDS]- a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse Policy and Procedure (P&P) titled, Abuse Reporting and Investigations which indicated the facility would report allegations of abuse to the California Department of Public Health (CDPH) within two hours of initial report, after one of six sampled residents (Resident 1) alleged Certified Nurse Assistant (CNA) 1 hit him. The deficient practice resulted in a delay in the investigation by the CDPH. Findings During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]/ Resident 1 ' s diagnoses included psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), and type II diabetes mellitus ([DM] a disorder characterized by difficulty in blood sugar control and wound healing). During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure licensed nurses accurately assessed and monitored one of one sampled resident (Resident 1) according to the physician ' s order and the resident ' s Care Plan. This deficient practice had the potential to result in Resident 1 not receiving the care and interventions needed to address his behaviors and placed facility residents at risk of harm by Resident 1. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] Resident 1 ' s diagnoses included psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), and type II diabetes mellitus ([DM] a disorder characterized by difficulty in blood sugar control and wound healing). During a review of Resident 1 ' s History and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-15 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure the call light was within reach for one out of six sampled residents (Resident 2). This deficient practice had the potential to result in Resident 2 not being able to call for assistance and a delay in care for the resident. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 2 ' s diagnoses included chronic obstructive pulmonary disease [(COPD), a chronic lung disease causing difficulty in breathing], epilepsy (a chronic brain disorder that causes seizures [episodes of abnormal electrical activity in the brain]), and schizophrenia (a mental illness that is characterized by disturbances in thought). During a review of Resident 2 ' s history and physical (H&P), dated 8/5/2024, the H&P indicated Resident 2 could not make medical decisions but could make needs known. During a review of Resident 1 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four residents (Resident 2) who was receiving enteral feeding (a way of delivering nutrition directly to the resident ' s stomach), was provided care and services to prevent aspiration (food or liquid entering the airway or lungs) by failing to ensure the resident ' s head of the bed (HOB) was elevated. This failure had the potential to result in aspiration, difficulty in breathing, lung infection and hospitalization. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease ([COPD] a common lung disease that makes it difficult to breathe), gastrostomy ([G-tube] artificial opening to stomach), and muscle weakness. During a review of Resident 1 ' s Minimum Data Set ([MDS] a standardized assessment and care planning tool) dated 7/29/2024, the MDS indicated Resident 1 could understand and be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were in reach for two of three sampled residents (Resident 2 and Resident 3). This deficient practice created the potential for Resident 2 and Resident 3 to be unable to call staff for assistance or alert staff of a medical emergency. Findings: 1. During a review of Resident 2's admission Record, the admission record indicated Resident 2 was originally admitted to the facility on [DATE] and was most recently readmitted on [DATE]. Resident 2's admitting diagnoses included hemiplegia and hemiparesis (inability to move the extremities on one side of the body, muscle contractures (when the muscles, tendons, joints, or other tissues tighten or shorten causing a deformity), osteoporosis (brittle bones), generalized muscle weakness, history of falling, and lack of coordination. During a review of Resident 2's MDS, dated [DATE], the MDS indicated Resident 2 had severely impaired cognition (difficulty remembering things, making…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light was functional for one of three sampled residents (Resident 1). This deficient practice led to a delay in Resident 1 having her incontinence brief changed, and created the potential for Resident 1 to be unable to call staff for additional assistance or alert staff of a medical emergency. Findings: During a review of Resident 1's admission Record, the record indicated Resident 1 was originally admitted to the facility on [DATE]. Resident 1's admitting diagnoses included generalized muscle weakness, difficulty walking, osteoporosis (a condition in which bones become weak and brittle), and history of falling. During a review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care-planning tool), dated 7/23/2024, the MDS indicated Resident 1 was cognitively intact (someone with sufficient judgment, planning, organization, self-control, and the persistence needed to manage the normal demands of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled Abuse Prevention and Management , dated 6/12/2024, for two of two sampled residents (Resident 1 and Resident 2), when the following occurred: 1. Staff failed to report an allegation of Resident 2 touching Resident 1's neck without permission on 6/12/2024 to the State Agency (SA) within two hours. 2. Facility failed to report the findings of their investigation into the alleged incident within five working days to the SA. These deficient practices had the potential to cause a delay in the notification of necessary agencies and the timeliness of their investigations, and the potential for further abuse to occur between Resident 2 and other facility residents and staff. Findings: A review of Resident 1's admission Record indicated the facility admitted Resident 1 on 1/20/2024, and most recently readmitted Resident 1 on 6/7/2024. Resident 1's admitting diagnoses included dementia (loss of memory, language,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address one of 3 residents ' (Resident 1) refusal with Restorative Nurse Assistant (RNA, nurse that assist residents with range of motion exercise) program in the plan of care. This deficient practice had the potential to to contribute to Resident 1 ' s decline in both upper and lower extremities range of motion and not identify alternate interventions to maintain the highest practicable physical, mental and psychosocial well-being of the resident. Findings: During a review of Resident 1 ' s admission record, the admission record indicated Resident 1 was admitted to the facility on [DATE], with a diagnosis that included chronic embolism (clot obstruction) and thrombosis (blood clot) of left lower extremity, chronic kidney disease, and muscle weakness. During a review of Resident 1 ' s history and physical (H&P) dated 1/2/2023, the H&P indicated Resident 1 had the capacity to understand and make medical decisions. During a review of Resident 1 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for 1 of 3 residents (Resident 1), the facility failed to: 1. Provide documentation on the explained risks and benefits when Resident 1 refused to participate with the Restorative Nurse Assistant (RNA, nurse that assist residents with range of motion exercise) treatment. 2. Ensure an accurate documentation in the RNA flow sheet for three consecutive months (December 2022-February 2023). This deficient practice had the potential to contribute to Resident 1 ' s decline in both upper and lower extremities range of motion. Findings: During a review of Resident 1 ' s admission record, the admission record indicated Resident 1 was admitted to the facility on [DATE], with a diagnosis that included chronic embolism (clot obstruction) and thrombosis (blood clot) of left lower extremity, chronic kidney disease, and muscle weakness. During a review of Resident 1 ' s history and physical (H&P) dated 1/2/2023, the H&P indicated Resident 1 had the capacity to understand and make medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a care plan (the process of identifying a patient's needs and facilitating holistic care and ensures collaboration among nurses, patients, and other healthcare providers) was formulated for seven of 20 sampled residents (Residents 1, 21, 30, 47, 88, 3, and 83). These deficient practice had the potential for the affected residents not to receive the care and services they need and the provision of a poor quality care. Findings: a. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 1's diagnoses included depression (a common and serious medical illness that negatively affects how you feel, the way you think and how you act.), chronic obstructive pulmonary disease (COPD, lung disease that causes blocked airflow from the lungs), myocardial infarction (when the flow of blood to the heart is severely reduced or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure: 1. The hot water/coffee machine water filter were monitored and maintained for safe operation to help prevent sediments build up in the water. 2. Perishable food items for one of 20 sampled residents (Resident 28), were placed in the refrigerator. This failure had the potential to result in an unsafe water used to supply residents with hot water or coffee when needed. This failure had the potential to result in foodborne illnesses (food poisoning caused by eating contaminated food) for Resident 28. Findings: a) During a concurrent observation and interview on 11/28/2023 at 9:54 a.m., with Dietary Service Supervisor (DSS), in the kitchen, the water filter for the hot water and coffee machine was not labeled with a date when replaced or when it needed to be replaced. The Dietary Service Supervisor stated, the water filter does not have a date so, unsure when maintenance personnel last replaced the water filter or when it needed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection prevention and control program by failing to: 1. Follow its policy and procedure, titled Resident Isolation-Categories of Transmission- Based Precautions, to keep room doors closed while residents are in the room and to post a sign by the resident's door to check in at the nursing station before entering a resident's room, for two (2) of six residents, (Residents 81 and 83). Resident 81, COVID-19 confirmed (a virus to potentially cause severe respiratory illness) and Resident 83, who had Candida Auris (a type of yeast that can cause severe illness and spreads easily among patients in health care facilities). This failure placed the facility at a high risk for an increase in COVID-19 and C. Auris cases, and placed residents, staff, and the community at risk for contracting the COVID-19 and C. Auris virus. 2. Ensure five of 5 residents' COVID-19 confirmed cases (Residents 37, 81, 200, 201, 202 and 203), was reported to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow-up the durable power of attorney (DPOA) or conservator (a person appointed by the judge to act or make decisions for the person who needs help) for one of 21 residents, Resident 41 who cannot make healthcare decisions. This failure had the potential to result in conflict of interest between the facility and the resident's wellbeing and resulted in a resident representative not notified nor having a resident advocate for Resident 41. Findings: During a concurrent interview and record review on 12/1/2023, at 3:48 p.m., with Social Services Director (SSD), of Resident 41's admission Record, dated 12/1/2023, the admission Record indicated, Resident 41 was originally admitted to the facility on [DATE] with diagnoses of metabolic encephalopathy (chemical imbalance in the blood that affects the brain) and extended spectrum beta lactamase (ESBL, a chemical produced by bacteria to make some antibiotics ineffective in treating infections) resistance. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of 20 sampled residents (Resident 41 and Resident 8) had an Advance Directive (written statement of a person's wishes are carried out should the person be unable to communicate them to a doctor). This failure had the potential to result residents' health care instructions will not be honored and will affect the quality of life. Findings: During a review of Resident 8's admission Record, dated 12/1/2023, the admission Record indicated Resident 8 was admitted to the facility on [DATE], with diagnoses of but not limited to polyneuropathy (damage to many nerves in the body), type 2 diabetes mellitus (abnormal blood sugar), muscle weakness, and obesity (excess body fat). During a review of Resident 8's History and Physical Examination (H&P) dated 3/8/2023, the H&P indicated Resident 8 had the capacity to understand and make decisions. During a review of Resident 8's Minimum Data Set ([MDS] a standardized assessment and screening tool) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed ensure the physician was promptly notified when one of one sampled resident (Resident 47), had a change of condition (a change in resident's normal physical, mental, or behavioral state). Resident 47 had an aggressive behavior. This deficient practice had the potential for a delay in providing care and interventions necessary to maintain the highest practicable physical, mental and psychosocial well-being of the resident. Findings: During a review of Resident 47's admission Record, the admission Record indicated Resident 47 was admitted on [DATE] with diagnoses including unspecified psychosis (a severe mental condition in which thought and emotions are so affected that contact is lost with external reality), major depressive disorder (a condition of feeling sad and/or loss of interest in activities), and unspecified dementia (general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities). During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the care plan for one of 21 sampled resident, Resident 60. This failure had the potential to place Resident 60 to not receive appropriate care and/or services. Findings: During a review of Resident 60's admission Record, dated 12/1/2023, the admission Record indicated, Resident 60 was originally admitted to the facility on [DATE], and was re-admitted on [DATE] with diagnoses of malignant neoplasm (abnormal growth of tissue that invades other sites) of the pancreas (an organ that produces juices that breakdown food), anxiety (feeling worried), and depression (mood disorder of feeling sadness and loss of interest). The admission Record indicated; Resident 60 was on hospice with a new hospice company. During a review of Resident 60's History and Physical (H&P), dated 7/7/2023, the H&P indicated, Resident 60 can make needs known but cannot make medical decisions. During a review of Resident 60's Order Summary Report, dated 12/1/2023, the Order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, for one of 21 residents (Resident 56), the facility failed to ensure: 1. The oxygen (air) nasal cannula (a nasal device used to deliver supplemental oxygen) tubing was stored properly and changed every seven days per policy and procedure (P&P). 2. The humidifier (liquid that moistens the air) bottle was labeled with date of change and was changed every seven days per P&P 3. Resident 56 had a physician order for its oxygen use. These failures had the potential to cause respiratory infection, incorrect amount of oxygen delivered to Resident 56 and the potential to result in resident respiratory distress and hospitalization. Findings: During a concurrent observation and interview on 11/28/2023, at 3:34 p.m., with Licensed Vocational Nurse (LVN) 1, in Resident 56's room, the oxygen nasal cannula tubing was observed hanging on the right siderail of the bed and was not in the storage bag. The storage bag for the oxygen nasal cannula tubing was dated 9/29/2023. LVN 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide behavioral health services in a timely manner for one of one sampled resident (Resident 47). This deficient practice had the potential to prevent Resident 47 from maintaining the highest practicable mental, physical, and psychosocial wellbeing. Findings: During a review of Resident 47's admission Record, the admission Record indicated the facility admitted Resident 47 on 8/29/2023 with diagnoses including unspecified psychosis (a severe mental condition in which thought and emotions are so affected that contact is lost with external reality), major depressive disorder (a condition of feeling sad and/or loss of interest in activities), and unspecified dementia (general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities). During a review of Resident 47's History and Physical (H&P), dated 9/1/2023, the H&P indicated, Resident 47 had the capacity to understand and make decisions. During a review of Resident 47's Minimum Data Set ([MDS], a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Remove two multi-dose unopened vials of expired influenza vaccine (a vaccine that protect against infection by influenza viruses) from the facility's medication refrigerator room. 2. Label opened medication containers with date it was opened. This deficient practice had the potential for expired medications administered to the residents and can cause severe drug adverse reactions including hospitalization. Findings: During a concurrent observation and interview on 11/29/2023 at 10:57 a.m. of the medication room refrigerator, with Registered Nurse (RN 1), two expired multi-dose unopened vials of influenza vaccine, with expiration date of June 30, 2023, were observed. RN 1 stated it was the responsibility of the night nurse to check the medication refrigerator room for expired medications. RN 1 stated expired medication should be discarded in the incineration bin. RN 1 stated it was not safe to administer expired medication to the resident and can cause potential medical complications. During a concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-12-19 · tag F0838 — failed to assess facility resources and resident needs — pattern
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise and provide an updated average daily census of the Facility Assessment Tool (a process for evaluating a facility's resident population and identifying the resources needed to provide care and services).This deficient practice had the potential to place residents at risk for not receiving the appropriate care and services necessary to maintain their highest practicable physical, mental and psychosocial well-being.Findings:During a review of the facility census for 12/17/2025, the facility census indicated 96 residents resided in the facility. During a concurrent interview and record review on 12/17/2025 at 11:03 a.m., with the Director of Nursing (DON), the Facility Assessment Tool updated 11/20/2025, was reviewed. The DON stated the Facility Assessment Tool was last updated on 11/20/2025. The DON stated she was involved in reviewing and updating the Facility Assessment. The DON stated Facility Assessment is a tool to assess the residents' needs. The DON stated the assessment provided was an average daily census of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$168,314 in federal fines across 4 penalties.

  • $14,805 — penalty dated 2025-04-09
  • $59,603 — penalty dated 2024-12-06
  • $83,320 — penalty dated 2024-02-01
  • $10,586 — penalty dated 2023-09-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CORPORATE INTERFACE SERVICES — 40 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 1 of 52.4-1.4 vs chain
Quality measures 2 of 53.9-1.9 vs chain
The other 39 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Autumn Creek Post AcuteChico, CA 1 of 5Coral Cove Post AcuteLong Beach, CA 1 of 5Four Seasons Healthcare & Wellness Center, LPNorth Hollywood, CA 1 of 5Hawthorne Healthcare & Wellness Centre, LPHawthorne, CA 1 of 5Los Feliz Healthcare & Wellness Center, LPLos Angeles, CA 1 of 5Mar Vista Country Villa Healthcare & WellnessLos Angeles, CA 1 of 5Oakwood Healthcare CenterChico, CA 1 of 5Pioneers Memorial Skilled Nursing CenterBrawley, CA 1 of 5Plaza Healthcare CenterSanta Ana, CA 2 of 5Anaheim PointAnaheim, CA 2 of 5Bay Vista Healthcare & Wellness Centre, LPLong Beach, CA 2 of 5Chico Terrace Care CenterChico, CA 2 of 5Claremont Heights Post AcuteClaremont, CA 2 of 5Eureka Rehabilitation & Wellness Center, LPEureka, CA 2 of 5Fortuna Rehabilitation And Wellness Center, LPFortuna, CA 2 of 5Granada Rehabilitation & Wellness Center, LPEureka, CA 2 of 5Montecito Heights Healthcare & Wellness Centre, LPLos Angeles, CA 2 of 5Pasadena Park Healthcare And Wellness CenterPasadena, CA 2 of 5San Rafael Healthcare & Wellness Center, LPSan Rafael, CA 2 of 5Tulare Healthcare & Wellness Center, LPTulare, CA 2 of 5Westwood Post Acute CareLos Angeles, CA 2 of 5York Healthcare & Wellness CentreLos Angeles, CA 3 of 5Alhambra Healthcare & Wellness Centre, LPAlhambra, CA 3 of 5Bay Marina Post AcuteOakland, CA 3 of 5Monterey Healthcare & Wellness Centre, LPRosemead, CA 3 of 5Ontario Grove Healthcare & Wellness Centre, LPOntario, CA 3 of 5Overland Terrace Healthcare & Wellness Centre, LPLos Angeles, CA 3 of 5Pavilion On Pico Healthcare & Wellness Centre, LPLos Angeles, CA 3 of 5Princeton Manor Healthcare Center, LLCOakland, CA 3 of 5Seaview Rehabilitation & Wellness Center, LPEureka, CA 4 of 5Ivy Creek Healthcare & Wellness CentreSan Gabriel, CA 4 of 5Kings Healthcare & Wellness Center LPHanford, CA 4 of 5Pine Grove Healthcare & Wellness Centre, LPSan Gabriel, CA 4 of 5River Valley Healthcare & Wellness Centre, LPRedding, CA 4 of 5West Hollywood Healthcare & Wellness Centre, LPLos Angeles, CA 5 of 5Delta Healthcare & Wellness Center, LPVisalia, CA 5 of 5North Point Healthcare & Wellness Centre LPFresno, CA 5 of 5Oxnard Manor Healthcare CenterOxnard, CA 5 of 5West Pico Terrace Healthcare & Wellness Centre LPLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CORPORATE INTERFACE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/18/2024
ROCKPORT ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/08/2025
CARLEBACH, MOSHEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2024
OFOEGBU, KINGSLEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
EAST TERRACE WELLNESS GP LLCOrganizationGENERAL PARTNERSHIP INTERESTsince 08/01/2014
RECHNITZ, SHLOMOIndividualLIMITED PARTNERSHIP INTERESTsince 08/01/2014
EAST TERRACE-LET LLCOrganizationADP OF THE SNFsince 05/08/2025

CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.6M
Net patient revenuemost recent cost report
-13.5%
Operating marginrevenue minus expenses
$847K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 74%Medicare 18%Other / private 7%

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $847K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$426per resident / day
operating cost
$12,945per month
≈ monthly operating cost
$375per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056114. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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