Coral Cove Post Acute
1730 Grand Ave, Long Beach, CA 90804 · For profit - Individual · 117 certified beds · (562) 597-8817 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (121) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $146,356 in federal fines (most recent 2026-06-23)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.4% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.6% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.4% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 10.0% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.8% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 5.2% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 6.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.9% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 2.8% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 1.4% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 32.5% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.9% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.05 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.70 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
27.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 46.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 62 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.52 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 27.8%CMS range 18.2–46.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 15.1%CMS range 10.7–20.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 40.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 35.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 95.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.7%CMS range 6.1–13.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.54 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 117 beds and averages 100.8 residents a day — about 86% occupied, or roughly 16 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.38 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.94 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.85 hrs/resident/day on weekends vs 5.60 on weekdays — 13% thinner on weekends. RN hours go from 0.73 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
121 citations, most serious first. The 17 most serious are shown; the remaining 104 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-09-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure, the resident who had intact ( not impaired) right eyesight did not lose eyesight and became blind, for one of four sampled residents (Resident 1). The facility failed to: 1. Ensure licensed nurses acted upon and carried out the optometrist ' s (specialized health care profession that involves examining the eyes and related structures for defects or abnormalities) [OPT 1]) recommendations made on 3/22/2024 for Resident 1 to see a retina (the light sensitive lining of the eye) specialist (medical doctor who specialized in disease of the retina) and a glaucoma specialist (medical doctor who specialized in glaucoma [eye disease that can cause vision {state of being able to see} loss and blindness]). Resident 1 was not seen by retina specialist (MD 2) until 8/1/2024 (132 days later) and was seen by the glaucoma specialist (MD 3) on 8/27/2024 (158 days later). 2. Ensure Social Services Director (SSD 1), Case Management (CM 1), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2021-07-13 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the call light system was operable with visual and audible in all of the residents' rooms, bathrooms, and at the nursing stations, to alert and relay the residents' needs to the staff for 19 of 19 residents (Residents 5, 10, 11, 14, 21, 23, 26, 43, 47, 52, 53, 63, 77, 80, 81, 83, 88, 89, and 98) with a universe of 94, and had the potential to affect all the residents who resided in the facility. During a review of the facility's Resident Census and Conditions of Residents (CMS 672 form) completed by the facility, the CMS 672 indicated the facility had 60 residents occasionally or frequently were incontinent (inability to control) of bladder; 68 residents occasionally or frequently were incontinent of bowel; 68 residents with contractures (condition of shortening and hardening of muscles, tendons, or other tissues, often leading to deformity and rigidity of joints); 62 residents receiving preventative skin care; 28 resident who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2021-07-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control interventions in the yellow zone (unit for residents suspected Corona Virus [COVID-19] a highly contagious virus that causes severe respiratory illness that affects the lungs and airways) to prevent and control the spread of COVID-19 for six (6) of thirteen (13) residents (Residents 1, 2, 3, 4, 5, and 6) and three (3) out of four (4) staff in the facility in accordance with the facility's infection control policies and procedures (P/P) and mitigation plan ([MP] a plan to reduce the spread of the COVID-19 virus) by failing to: 1. Provide and ensure that four of four visitors (Visitor 1, 2, 3 and 4) in the yellow zone are wearing required Personal Protective Equipment (PPE, gowns, gloves, N95 -facemask that filters out a minimum of 95 percent of airborne particles and gloves). 2. Provide education to four of four visitors (Visitor 1, 2, 3 and 4) regarding Covid-19 protocols and PPE requirements in the yellow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure two out of five sampled residents (Resident 62 ,Resident 101 and Resident 80) received care and services to promote wound healing and to prevent new pressure injuries (PI: localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) from occurring by: 1. Failing to initiate a wound treatment for Resident 62 when a change of condition (COC) was identified as a Stage III pressure injury (injury that extends through the skin into deeper tissue and fat)on 6/26/2025. 2. Failing to follow and implement the plan of care for repositioning every two (2) hours for Resident 62, Resident 101 and Resident 80. 3. Failing to provide offloading measures (refer to strategies used to reduce or redistribute pressure on specific parts of the body to prevent pressure injuries), such as a low air loss mattress (LAL- minimizing or removing weight to help prevent and heal ulcer) upon identification of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of seven sampled residents (Resident 1), who had an unwitnessed fall on 1/11/2025 with injuries, was provided appropriate care by the nursing staff. The facility failed to: 1. Ensure Resident 1 ' s physician was notified following Resident 1 ' s unwitnessed fall to obtain instructions for care and monitoring. 2. Ensure Resident 1 ' s Responsible Party (RP 1) was notified following Resident 1 ' s unwitnessed fall and subsequent injuries. 3. Ensure Resident 1 was assessed, monitored with documentation of Resident 1 ' s incident, and continued health status following his unwitnessed fall in order to update the physician of the resident status. 4. Ensure Resident 1 ' s incident and care were endorsed to the oncoming shift (7 a.m. – 3 p.m.) following his unwitnessed fall and injuries on 1/11/2025 during the 11 p.m. – 7 a.m. shift. This deficient practice resulted in a delay in Resident 1 ' s care following his unwitnessed fall with injuries on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a care plan with a goal to minimize falls and to decrease significant injuries as a result of any the falls by placing a bed at the lowest position with floor mats on both sides of the bed, for one of three sampled residents (Resident 1) was followed. Resident 1 was found kneeling on the floor by the left side of her bed, holding onto the bed's siderail with the bed in a high position and no floor mats on the floor beside Resident 1's bed. The facility failed to: Ensure Resident 1 had her bed in the lowest position with floor mat on the left side of Resident 1's bed, based on Resident 1's Care Plan dated 3/20/2022. This deficient practice resulted in Resident 1 sustaining a fracture (a break in the bone) to her T11 and T12 thoracic bones (the part of the spine between the neck and the abdomen that make up vertebrae [a series of small bones forming the backbone] from T1 through T12 and mostly protect the heart and lungs), and fractures of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician was informed of a resident's change in condition (COC) for one of six sampled residents (Resident 1). The facility failed to: 1. Notify Resident 1's physician of Resident 1's continuously high blood sugar (b/s) level for four consecutive days. 2. Notify Resident 1's physician of Resident 1's COC on [DATE], including confusion, lethargy (a state of being drowsy and dull, listless, and unenergetic, indifferent, and lazy, sluggish, and inactive), inability to speak with an oxygen saturation rate of 70% ([O2 Sat] the oxygen concentration level in blood. The reference range is 95-100%) on room air. 3. Ensure Licensed Vocational Nurse (LVN 1) notify Resident 1's physician when received a report of Resident 1's change in condition on [DATE] to not delay resident's evaluation and treatment leading to complications of hyperglycemia. This deficient practice resulted in Resident 1 having uncontrolled hyperglycemia (higher than normal amount…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-23 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to answer the call lights (device that allows residents to request assistance from nursing staff) for two out of three sampled residents (Resident 5 and 6) in a timely manner.These failures had the potential to result in delays of care and services, and negatively impact resident outcomes. Findings:During a review of Resident 5's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 5 was admitted to the facility on [DATE] with diagnoses including lack of coordination and gastrointestinal hemorrhage (blood loss from the digestive tract).During a review of Resident 5's Minimum data Set ([MDS] a resident assessment tool), dated 6/5/2026, the MDS indicated Resident 5 had difficulty communicating some words or finishing thoughts but was able to if prompted or given time to express wants. The MDS also indicated Resident 5 misses some part/intent of message but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record reviews the facility failed to ensure the Physical Therapy Assistant (PTA - staff who implement guided therapy), Occupational Therapist Registered (OTR - licensed professional who helps develop life skills through therapy), and the Certified Occupational Therapy Assistant (COTA - professional who help implement therapy) were wearing isolation gowns (personal protective equipment [PPE] - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) when providing Physical Therapy services (healthcare treatments designed to help you move, reduce pain, recover from injuries, and manage chronic conditions) for one of one sample resident (Resident 2).The failure had the potential to result in the spread of dangerous germs that can cause severe infection. Findings:During a review of Resident 2's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse prevention policy by failing to report the alleged physical abuse between Resident 1 and Resident 2 to the State Survey Agency (California Department of Public Health -CDPH) within two hours of the occurrence for two of three sample residents (Resident 1 and Resident 2) The failure had potential to result in a delay of an onsite inspection by the CDPH to ensure alleged physical abuse was investigated and lead to a delay in prevention of potential ongoing physical abuse. Findings:During a review of Resident 1's admission Record (Face Sheet), the admission Record indicated the facility admitted Resident 1 on 6/6/2025 with diagnoses including type 2 diabetes mellitus (disorder characterized by difficulty in blood sugar-control and poor wound healing), chronic obstructive pulmonary disease (chronic lung disease causing difficulty in breathing), osteoarthritis (progressive disorder of the joints, caused by a gradual loss of cartilage),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dietary staff (Cook 1, [NAME] 2, Dietary Aid 1 [DA1] and, Dietary Aid 2 [DA 2]) wore appropriate hair and beard nets in the kitchen while preparing or handling food for 73 out of 104 residents in the facility who received meals prepared in the kitchen. This deficient practice had the potential to increase the risk of foodborne illness and affect 73 of 104 residents who received meals prepared in the facility kitchen.Findings: During a concurrent observation and interview on 10/29/2025 at 8:30 a.m. with the Dietary Supervisor (DS) in the kitchen, [NAME] 1 was observed with a hair net that did not cover the back of her head and both sides of her hair, and [NAME] 2, who had a beard, did not have on a beard net in the food preparation and stove area. The DS stated [NAME] 1's hair net did not cover the back of her head and both sides around her ears and [NAME] 2 did not wear a bead net. The DS stated the requirement was to cover the hair in the kitchen and it was essential to prevent hair falls into food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow its Infection Control policy and procedure (P&P) titled Enhanced Barrier Precautions ([EBP] infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes) when Licensed Vocational Nurse 1 (LVN 1) performed a dressing change, disconnected a feeding tube (a medical device used to deliver nutrients, fluids, and medications directly into the gastrointestinal tract) without wearing a gown or performing hand hygiene for one of one resident, (Resident 6), who was on EBP precautions.This deficient practice had the potential to place all residents at risk of infection and increase the risk of spreading microorganisms (bacteria, viruses or fungi) to residents and staff.Findings:During a review of Resident 6's admission Record, the admission Record indicated the facility readmitted Resident 6 on 7/30/2025 with diagnoses including dysphagia (difficulty swallowing food or liquids), gastrostomy ([G-tube] a surgically created opening into their stomach), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of abuse to the state agency (Department of Public health) for two of three sampled residents (Resident 1 and Resident 2) who were engaged in verbally aggressive behavior. This deficient practice resulted in a delay in an onsite inspection by the State Agency and had the potential to place other residents at risk for unaddressed abuse and unsafe interactions.Findings:During a review of Resident 1's admission Record (Face sheet) dated 9/22/2025, the admission Record indicated the facility admitted Resident 1 on 1/29/2025 and was readmitted on [DATE] with diagnoses including bipolar disorder (sometimes called manic-depressive disorder; mood swing that range from the lows of depression to elevated periods of emotional highs), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), schizoaffective disorder (a mental illness that is characterized by disturbance in thought), and diabetes mellitus (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate an incident of verbal abuse for two of three sampled residents (Resident 1 and Resident 2).This deficient practice resulted had the potential to place residents at risk for ongoing abuse. Findings:During a review of Resident 1's admission Record (Face Sheet), the admission Record indicated the facility admitted Resident 1 on 1/29/2025 and was readmitted on [DATE] with diagnoses including bipolar disorder (sometimes called manic-depressive disorder; mood swing that range from the lows of depression to elevated periods of emotional highs), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), schizoaffective disorder (a mental illness that is characterized by disturbance in thought), and diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing.During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 7/16/2025, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-05 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to re-admit one of one resident (Resident 1) back to the facility after Resident 1 was evaluated and cleared by the Long-Term Acute Care ([LTAC] a hospital that provides specialized, extended care for critically ill patients) facility to return on 10/7/2025.This deficient practice resulted in Resident 1 being denied returning to the facility that has been their home for two years and had the potential for psychosocial harm.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including anoxic brain injury (when the brain receives no oxygen at all), chronic respiratory failure (not enough oxygen passes from your lungs to your blood), and atrial fibrillation (irregular heartbeat).During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool) dated 7/16/2025, the MDS indicated Resident 1 cognition (ability to think, understand, learn, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-15 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to implement infection control policies when the facility failed to:a. Keep the laundry's designated clean area clean without staff's personal items and food.b. Implement the water management plan (comprehensive plan aimed to prevent waterborne illnesses by controlling germs in the water) by not checking control measures (things the facility will do in the building water system to limit growth and spread of Legionella [bacteria that can cause Legionnaire's Disease - serious type of infection in the lungs]).c. Implement the water management plan by not testing one of one resident (Resident 9) who had pneumonia (an infection/inflammation in the lungs) for Legionella.These deficient practices had the potential to result in the spread of infections in the facility and cause undue harm to all the residents' health and well-being in the facility. Findings: a. During a concurrent observation and interview on 8/14/2025 at 12:19 p.m. with the Housekeeping Laundry Supervisor (HLS), in laundry clean linen area, multiple…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-15 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement two of three residents' care plan (Resident 8 and 62) when: a. The facility failed to ensure the Registered Dietician ([RD] food and nutrition expert) evaluated Resident 8. b. The facility failed to ensure Resident 62 and Resident 101 was repositioned every two hours. These deficient practices had the potential to result in poor quality of care and a delay in care and services. Findings: a. During a review of Resident 8's admission Record, the admission record indicated Resident 8 was originally admitted to the facility on [DATE] with diagnosis including protein calorie malnutrition (refers to a nutritional status in which reduced availability of nutrients leads to changes in body composition and function), type 2 diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and a gastrostomy tube ([G-tube]a surgical opening fitted with a device to allow tube feedings to be administered directly to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 104 citations
- Potential for harm · E2025-08-15 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure its residents with or without limited range of motion (ROM - movement of the joints) received appropriate treatment and services to increase, prevent, or maintain the ROM mobility for four of seven residents (Resident 7 , Resident 8, Resident 90, and Resident 54) with physician's orders for Restorative Nursing Assistant (RNA) exercises.These deficient practices placed residents with orders for RNA exercises at risk for decline in physical function and at risk for contractures.Findings: a. During a review of Resident 7's admission Record, the admission record indicated Resident 7 was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnosis including quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), rotator cuff (group of muscles and tendons that surround the shoulder joint) tear or rupture of right shoulder, and contracture (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-15 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain acceptable nutritional parameters for one of three sampled residents (Resident 77) when:1. The facility failed to notify the physician on 7/29/2025 after Resident 77 had a significant weight loss (weight loss greater than 10 percent [%] in 6 months).2. The facility failed to ensure the Registered Dietician ([RD] a health professional who has special training in diet and nutrition) recommendations made on 7/29/2025 were implemented in a timely manner and not implemented on 8/4/2025, six days after the significant weight loss was identified. Resident 77's order for Ensure Enlive (nutritional supplement) three times a day was not ordered, and Resident 77 did not receive the supplement until 8/5/2025. Resident 77's order for Megestrol Acetate Suspension (appetite stimulant) was placed and carried out on 8/6/2025. 3. The facility failed to ensure Resident 77's amount eaten for every meal was recorded from 7/15/2025 to 8/12/2025, 29 out of 87 meals…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not provide respiratory care and services consistent with professional standards of practice to three of three residents (Resident 8, 63, and 82) when the facility failed to:a. Ensure Resident 8's oral hygiene and tracheostomy (an opening surgically created through the neck into the trachea [windpipe] to allow air to fill the lungs) care was administered as ordered.b. Ensure Resident 63 received 2 liters of supplemental oxygen (element essential for life) as physician ordered.c. Ensure Resident 82's humidifier (medical device used to humidify supplemental oxygen) was labeled with a date to ensure it was changed timely.These deficient practices had the potential to result in a delay in care, infection and unsafe administration of oxygen in the facility.Findings: a. During a review of Resident 8's admission Record, the admission Record indicated Resident 8 was originally admitted to the facility on [DATE] and with diagnosis including chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to: 1.Ensure food is properly stored with label and open date. 2.Ensure expired food is discarded. 3.Monitor the temperature of the hydration freezer. These failures had the potential to expose all residents to food-borne illnesses (any illness resulting from ingestion of food contaminated with bacteria, viruses, or parasites) and put residents at risk for cross contamination (unintentional transfer of harmful bacteria from one object to another) which could lead to nausea, vomiting or diarrhea. Findings: During a concurrent observation and interview with the Dietary supervisor (DS) in the kitchen on 8/12/2025 at 8:14 a.m., the following were observed: a. Two Italian dressings with a use by date of 6/30/2025 in the dry storage.b. One container of chili oil with a use by date of 8/8/2025 in the refrigerator.c. One shelf of unlabeled popsicles in individual clear packaging and two shelves of unlabeled popsicles in opaque packaging without expiration dates in the hydration freezer. The DS stated the hydration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-15 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to:a) Ensure to offer the Corona virus disease ([COVID-19] contagious infectious disease) vaccination (medications used to prevent diseases usually given by injection or by mouth) to one of five sampled residents (Resident 95).b) Ensure to provide documented evidence of all employees, including consultants and physicians, COVID-19 vaccination status and the provision of education on benefits and potential side effects and offering of the 2024 to 2025 COVID-19 vaccine. This failure had the potential to result in staff and residents contracting COVID-19 which can cause serious illness, hospitalization, and death. Findings: During a review of Resident 95's admission Record, the admission Record indicated Resident 95 was admitted to the facility on [DATE] with diagnoses including a history of COVID-19 and cerebral infarction (stroke - loss of blood flow to a part of the brain). During a review of Resident 95's Minimum Data Set ([MDS] a resident assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-15 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician of Resident 62s Electroencephalogram ([EEG] - is a test that measures the electrical activity in the brain, called brain waves, using small metal disks called electrodes that are attached to the scalp) test was incomplete. This deficient practice had the potential for Resident 62 to have a delayed diagnosis and treatment of neurological conditions placing Resident 62 at risk for worsening symptoms.Findings:During a review of Resident 62's admission Record (Face Sheet), the admission Record indicated Resident 62 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses anoxic brain damage (a complete lack of oxygen to the brain, leading to cell death and lasting harm, even if it's only for a few minutes) and dementia (a progressive state of decline in mental abilities). During a review of Resident 62's minimum data set (MDS: a resident assessment tool), dated 6/25/2025, the MDS indicated Resident 62…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-15 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Notice of Proposed Transfer and Discharge Form (written notification to the resident or responsible party that included the reason for the transfer or discharge, where the resident will be transferred or discharged to, how to contact the State Long Term Care Ombudsman, and how to appeal the transfer or discharge if necessary) was provided timely to the resident's responsible party (RP) 1 for one of two residents (Resident 90). This deficient practice had the potential to result in the RP 1's ability to contact the State Long Term Care Ombudsman (public advocate) on how to appeal the transfer if needed.Findings: During a review of Resident 90's admission Record, the admission Record indicated Resident 90 was originally admitted to the facility on [DATE] with diagnosis including chronic respiratory failure (a long-term condition where the respiratory system fails to maintain adequate gas exchange), dependent on a ventilator (a medical device…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-15 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document Restorative Nurse Assistant (RNA- a Certified Nurse Assistant (CNA) who received special training to provide range of motion (ROM) and daily activities under the guidance of nurses and therapists) services on the Minimum data set (MDS - a resident assessment tool), for one of three sampled residents (Resident 54). This failure had the potential to result in Resident 54 to have a delay of care. Findings: During a review of Resident 54's admission record, the admission record indicated Resident 54 was initially admitted to the facility on [DATE] with diagnoses including obstructive hydrocephalus (a blockage in the brain causing increased pressure in the skull), anoxic brain damage (the brain does not receive any oxygen resulting in brain cell death), and contractures (a stiffening/shortening at any joint, that reduces the joint's range of motion) of the right elbow and hand. During a review of Resident 54's Minimum Data Set (MDS - a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed update the care plan titled, Nutrition after significant weight loss (weight loss greater than 10% in 6 months) was identified on 7/29/2025 for one of three sampled residents (Resident 77).These deficient practices resulted in a delay in care and services to improve weight loss.Findings:During a review of Resident 77's admission record, the admission Record indicated Resident 77 was admitted to the facility on [DATE] with a diagnosis including chronic respiratory failure (a long-term condition where the respiratory system fails to maintain adequate gas exchange), acquired absence of stomach, tracheostomy (a surgical procedure that creates an opening in the trachea [windpipe] through the neck to allow for breathing) status, mild calorie protein-calorie malnutrition (nutritional status in which reduced availability of nutrients leads to changes in body composition and functions), diabetes mellitus (disorder where the body cannot regulate glucose or sugar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 7) received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial needs by: Failing to follow up with a referral consultation for rheumatology (medical specialty focused on the diagnosis and treatment of disorders affecting connective tissues like bones, muscles, joints, and tendons [tissue connecting muscle to bone]) and neurology (medical specialty focused on diagnosis and treatment of disorders of the brain, spinal cord, and nerves), and a follow-up appointment in six weeks on 10/1/2024 for results.This deficient practice resulted in Resident 7 not being seen by a Rheumatologist since 10/1/2024, and was not informed about his X-ray (type of radiation that creates pictures of the inside of your body) results that was done in 5/22/2025. Findings: During a review of Resident 7s admission Record, the admission record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-15 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one of three sampled dependent resident's (Resident 90) toenails were not dirty and thick. This deficient practice had the potential to result in infection, a decreased quality of life and negatively impact the residents' self-esteem. Findings:During a concurrent observation and interview on 8/12/2025 at 9:45 a.m. in Resident 90's room, with Registered Nurse (RN)1, Resident 90 was noted with dirty, discolored and thickened toenails. RN 1 stated the Resident 90's toenails were dirty and thickened and the treatment nurse should be looking at it and the wound doctor should be following it up. During a review of Resident 90's admission Record, the admission Record indicated Resident 90 was originally admitted to the facility on [DATE] with diagnosis including chronic respiratory failure (a long-term condition where the respiratory system fails to maintain adequate gas exchange), type 2 diabetes (a disorder characterized by difficulty in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-15 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of 14 sampled residents (Resident 98 and Resident 101) who are fed by a gastrostomy tube (GT - a flexible tube surgically inserted through the abdomen into the stomach for feeding, fluid, and medication administration) were following appropriate standard of practice by:a. Failing to ensure the tube feeding was disconnected from Resident 98 when the feeding was turned off.b. Failing to follow the care plan and hold the tube feeding while Resident 101 was lying flat. This deficient practice had the potential to cause dislodgement for Resident 98 and result in aspiration (inhalation of foreign materials) which can lead to pneumonia (a lung infection) for Resident 101. Findings: a. During a review of Resident 98's admission Record (Face Sheet), the admission Record indicated Resident 98 was initially admitted on [DATE] and was readmitted on [DATE] with diagnoses including gastrostomy tube (GT – a flexible tube surgically inserted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-15 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident who received dialysis (process of removing waste products and excess fluid from the body) received treatment as ordered for one out of one sampled resident (Resident 10). This deficient practice had the potential to delay provision of dialysis treatment. Findings:During a review of Resident 10's admission Record (Face Sheet), the admission Record indicated Resident 10 was initially admitted on [DATE] and was readmitted on [DATE] with diagnoses including dialysis, Type 2 (II) Diabetes Mellitus (DM: a chronic disease that affects how the body processes sugar), and congestive heart failure (CHF: a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling).During a review of Resident 10's history and physical (H&P) dated [DATE], the H&P indicated Resident 10 has the capacity to understand and make decisions.During a review of Resident 10's Minimum Data Set ([MDS] a resident assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-15 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a Licensed Vocational Nurse (LVN 3) remained competent in medication administration for one of one residents (Resident 119) by not re-evaluating LVN 3's competency skills when Resident 119 expressed concerns of receiving more pills than her usual medication pass. This failure had the potential to lead to medication errors for Resident 119 and all residents.Findings:During a review of Resident 119's admission Record, the admission Record indicated the facility admitted Resident 119 on 9/6/2022, readmitted on [DATE] and discharged on 5/1/2025. The admission record indicated Resident 119 had diagnoses including hypertension (high blood pressure) and neuropathy (nerve pain). During a review of Resident 119's History and Physical (H&P), dated 4/1/2025, indicated, Resident 119 had the capacity to make a decision.During a review of Resident 119's Minimum Data Set (MDS- a resident assessment tool), dated 5/1/2025, indicated Resident 119's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications were administered on time for one of four sampled residents (Resident 7). This failure had the potential to result in Resident 7's pain not being managed or experiencing adverse medication side effects. Findings: During a review of Resident 7s admission Record, the admission record indicated Resident 7 was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnosis including quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury), rotator cuff (group of muscles and tendons that surround the shoulder joint) tear or rupture of right shoulder, and contracture (a stiffening/shortening at any joint, that reduces the joint's range of motion) of right and left knee, right and left hand, and left elbow. During a review of Resident 7's history and physical (H&P) dated 1/20/2025, the H&P indicated Resident 7 has the capacity to understand and make decisions.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure accurate medical records for two of three residents (Resident 30 and 90) when the facility:A. Failed to ensure Certified Nurse Assistant (CNA) 5 accurately documented in Resident 30's chart.B. Failed to ensure Restorative Nurse Assistant (RNA) 2 accurately documented in Resident 90's chart.C. Failed to ensure RNA 2 documented the amount of time spent with the Resident 90, Resident 90's tolerance to service rendered, and signature initial of RNA providing the services in each occurrence.These deficient practices resulted in an inaccurate depiction of services and care rendered and lack of documentation in the medical record.Findings: A. During a review of Resident 30's admission record, the admission record indicated Resident 30 was initially admitted to the facility on [DATE] with diagnoses including cerebral ischemia (reduced blood flow to a part of the brain resulting in brain damage) and benign prostatic hyperplasia (BPH- enlarged prostate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-15 · tag F0882 — isolatedDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Infection Prevention Nurse (IPN) incorrectly identified residents to receive antibiotics (medication to treat infection) that did not meet Mc Geer's criteria (standardized tools with definitions for infections to aid if antibiotic use was appropriate) for two of three residents (Resident 11 and 47).This deficient practice resulted in the improper implementation of the antibiotic stewardship program (coordinated program that promotes the appropriate use of antibiotics by clinicians).Findings: A. During a review of Resident 11's admission Record, the admission Record indicated Resident 11 was originally admitted to the facility on [DATE] with a gastrostomy tube ([G-tube] a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems).During a review of Resident 11's Minimum Data Set ([MDS] a resident assessment tool) dated 8/7/2025, the MDS indicated Resident 11's cognition (ability to think…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer a pneumococcal vaccination (protects against pneumococcal disease, a serious infection that can cause pneumonia) for one of five sampled residents (Resident 95).This failure had the potential to result in Resident 95 contracting the pneumococcal disease. Findings: During a review of Resident 95's admission Record, the admission Record indicated Resident 95 was admitted to the facility on [DATE] with diagnoses including a history of COVID-19 and cerebral infarction (stroke - loss of blood flow to a part of the brain). During a review of Resident 95's Minimum Data Set ([MDS] a resident assessment tool) dated 8/6/2025, the MDS indicated Resident 95's cognition (ability to think and reason) was severely impaired. The MDS indicated Resident 95 needed set-up assistance with eating, oral and personal hygiene, needed substantial assistance (helper does more than half the effort to complete the task) with showering.During a concurrent interview and record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to readmit one of three sampled residents (Resident 3) after Resident 3 was transferred to a General Acute Care Hospital (GACH) to evaluate a distended (swollen or enlarged) abdomen with pain on 6/7/2025.This failure resulted in Resident 3 experiencing a prolonged stay at the GACH and frustration from not being able to return the facility which he considered to be his home. Findings: During a review of Resident 3's admission record, the admission record indicated Resident 3 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including paraplegia (loss of movement and/or sensation, to some degree, of the legs) and hydronephrosis (swollen kidneys due to blockage in the urinary tract). During a review of Resident 3's History and Physical (H&P), dated 1/31/2024, the H&P indicated Resident 3 was able to make decisions for activities of daily living. During a review of Resident 3's Minimum Data Set (MDS - a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise a care plan for one of three sampled residents when Resident 2 was readmitted to the General Acute Care Hospital (GACH) on 6/23/2025 after being transferred to the GACH for aggressive behavior on 6/10/2025.This failure resulted in Resident 2 throwing a book at Resident 1 on 6/27/2025. Findings: During a review of Resident 2's admission record, the admission record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including encephalopathy (damage or disease that affects brain function), schizophrenia (a mental illness that is characterized by disturbances in thought), and bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs). During a review of Resident 2's History and Physical (H&P), dated 1/31/2024, the H&P indicated Resident 2 had fluctuating capacity and was able to make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-09 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure two Certified Nursing Assistants (CNAs 1 and 2) were provided training and orientation to work in the Subacute Unit (a specialized unit in a Skilled Nursing Facility [SNF] which offers more intensive care than standard long-term care but less than acute hospital care). The deficient practice had the potential for the lack of appropriate care to residents in the Subacute Unit. Findings: During an interview on 5/9/2025 at 6:48 a.m., CNA 1 stated she did not receive any training to float to the Subacute Unit. CNA 1 stated she does not feel safe providing care for the residents in the Subacute Unit. During an interview on 5/9/2025 at 6:49 a.m., CNA 2 stated she did not receive any training prior to floating to the Subacute Unit. CNA 2 stated when she worked in the Subacute Unit, she was scared and afraid that if she did something wrong, it would have negative effects on the residents. During a review of the facility ' s Staffing Assignment sheet dated 4/14/2025, the Staffing Assignment sheet indicated CNA 2 was assigned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-09 · tag F0729 — patternVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled Certified Nursing Assistants (CNA 1) had an active license and/or certificate. The deficient practice resulted in CNA 1 working as a CNA without an active license and/or certificate. Findings: During a review of the California Department of Public Health (CDPH) License and Certification (L&C) Verification Detail Page obtained from https://cvl.cdph.ca.gov/SearchPage.aspx, the L&C website indicated there was no active certification for CNA 1. During a review of CNA 1 ' s California Nurse Aide Assessment Program (NNAAP) Examination Results Report dated 5/20/2024, the California NNAAP Examination Results indicated CNA 1 passed the California Nurse Assistant Skills Evaluation on 5/20/2024. The California NNAAP Results indicated once CNA 1 passed both written (or oral) and skills portion of the NNAAP examination, the results will be reported to the CDPH, and CNA 1 ' s name would be placed on the California Nurse Assistant Registry. The California NNAAP further indicated that the results will appear on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-02 · tag F0729 — patternVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled Certified Nursing Assistants (CNA 1) certification was active and not expired. This deficient practice resulted in the CNA 1 working 10 shifts (from [DATE] to [DATE]) with an expired certification. Findings: During a review of the California Department of Public Health (CDPH) License and Certification (L&C) Verification Detail Page obtained from https://cvl.cdph.ca.gov/SearchPage.aspx, dated [DATE],the L&C page indicated CNA 1 ' s certification expired on [DATE]. During a review of the facility ' s Nursing Staff Assignment Sheets dated [DATE] to [DATE], the assignment sheets indicated CNA 1 worked 10 shifts from [DATE] to [DATE]. During an interview on [DATE] at 10:31 a.m., the Director of Staff Development (DSD) stated CNA 1was functioning as a CNA with her certification expired. The DSD stated after [DATE], CNA 1 was assigned to non-clinical roles because her certification was still expired. The DSD stated working with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure adequate monitoring of targeted behaviors for the use of psychotropic medications was documented and psychiatry (medical specialty that diagnose, prevent, and teat mental health conditions) was notified when one of four sample residents (Resident 3) refused to take their medications. This deficient practice had the potential to result in delayed provision of necessary care and services. During a review of Resident 3 ' s admission record, the admission Record indicated Resident 3 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior) [bipolar type]), violent behavior, and delusional (mental health condition in which a person cannot distinguish what is real and imagined). During a review of Resident 3 ' s History and Physical (H&P) dated 12/28/2024 the H&P indicated Resident 3 had fluctuating capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-18 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a functioning call light and place the call light in a reachable position for two of six sampled residents (Resident 10 and 13). This deficient practice had a potential for a delay in meeting the resident's needs for assistance and can lead to frustration, falls and accidents. During a review of Resident 10's admission Record, the admission Record indicated Resident 10 was admitted to the facility on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following nontraumatic (not due to accident or injury) hemorrhage (blood vessel in brain breaks and bleed) affecting left dominant side, contracture (a stiffening/shortening at any joint, that reduces the joint's range of motion) of muscle of left lower leg and arm, and cognitive (the mental action or process of acquiring knowledge and understanding through thought, experience, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure their front door was alarmed to prevent a resident who was under conservatorship (a legal status in which a judge appoints a person [conservator] to manage the financial and personal affairs of a minor incapacitated person), who wandered (random or repetitive locomotion maybe goal directed, or non-goal directed) around the hallways in the facility, and was assessed incorrectly during her elopement evaluation, did not elope (act of leaving a facility unsupervised and without prior authorization) from the facility for one of three sampled residents (Resident 1). This deficient practice resulted in a care plan not being created for Resident 1 based on an incorrect elopement evaluation (12/24/2024) and no interventions in place to address Resident 1's elopement risk. Resident 1 eloped from the facility on 2/24/2025 between 6 a.m., when she was last seen during a blood pressure check, and 7 a.m., when she was not found in her room during morning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-12 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to uphold residents ' rights. The facility failed to : a.Address and ensure the concerns of the resident council (group of residents who meet to discuss and advocate for improvements in care and quality of life at the facility) which were stated during the meetings held on 1/7/2025 and 2/10/2025 regarding delayed call lights response time occurring during the 11pm-7am shift. b. Ensure the Director of Staff Development (DSD) provided appropriate oversight to staff during the 11pm-7am shift as indicated in the facility job description Director of Staff Development. This deficient practice resulted in residents rights , including dignity not being upheld and placed residents at risk for a delay in care and services. Findings: a. During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including type 2 diabetes (DM-a disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents rights were maintained for one of three sampled residents (Resident 1), when the facility failed to notify Resident 1 ' s physician regarding a change of condition. On 12/3/2024, the Minimum Data Set (MDS) nurse witnessed Resident 1 holding Resident 2 hands away from him (Resident 1) and was informed by Resident 1 that Resident 1 was attempting to protect himself from being hit by Resident 2. This deficient practice resulted in Resident 1 ' s physician being unaware of the altercation between Resident 1 and Resident 2, causing a delay in needed assessments and services for Resident 1. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including type 2 diabetes( DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), muscle weakness, and traumatic partial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report a physical altercation between two of three sampled residents (Resident 1 and Resident 2), to the California Department of Public Health (CDPH), within two hours of the incident. On 12/3/2024, the Minimum Data Set (MDS a resident assessment tool) nurse witnessed Resident 1 holding Resident 2 hands away from him (Resident 1) and was informed by Resident 1 that Resident 1 was attempting to protect himself from being hit by Resident 2. The facility reported the incident on 2/6/2025 (65 days after the incident occurred). This deficient practice resulted in CDPH being unaware of the abuse incident and injury to Resident 1 and had the potential for a delay in CDPH ' s investigation and other abuse allegations to go unreported. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including type 2 diabetes(…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident centered comprehensive care plan was developed for one of three sampled residents (Resident 1) when on 12/3/2024, the Minimum Data Set (MDS) nurse witnessed Resident 1 holding Resident 2 hands and was informed by Resident 1 that Resident 1 was attempting to protect himself from being hit by Resident 2. These deficient practices resulted in a delay and care and services for Resident 1 placing Resident 1 at risk for decline in mental and psychosocial well-being. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including type 2 diabetes( DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), muscle weakness, and traumatic partial amputation (loss of foot due to injury or accident) of right foot. During a review of Resident 1's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-29 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staffing information including actual number of staff and staff working was posted and placed and readily available to residents and visitors. This failure resulted in residents and visitors not being able to access accurate daily numbers of clinical staff taking care of residents. Findings: During an on observation on 1/29/2025 at 11:20 a.m., at the facility entrance, there was no visible daily staffing information including total number staff and actual hours worked on the receptionist desk. During an interview on 1/29/2025 at 11:26 a.m., with the Assistant Director of Nursing (ADON), the ADON stated the hours posted at the receptionist desk was the projected hours and did not include the actual number of staff hours or how many staff were working. During an interview on 1/29/2025 at 11:30 a.m. with the Director of Staff Development (DSD), the DSD stated the hours posted at the receptionist desk was the projected hours and did not include the actual number of staff hours. The DSD stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-29 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) was treated with dignity and respect when Resident 1 was not provided incontinence care due to insufficient staffing when Certified Nursing Assistant (CNA 1) was assigned to care for 82 residents. This failure resulted in Resident 1 calling the police (911) when she was not changed on 12/24/2025 from the 11 p.m. to 7 a.m. shift. This failure also had the potential for the other 81 residents in the facility to not receive care and/or a delay of care due to CNA 1 ' s inability to care for 82 residents by herself. Findings: During a review of Resident 1 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with the diagnoses including respiratory failure (the respiratory system cannot adequately provide oxygen to the body). During a review of Resident 1 ' s Minimum Data Set (MDS – a federally mandated resident assessment tool) dated 10/22/2024, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-17 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the water management plan (a program that identifies and addresses hazardous conditions in a water system) was implemented. The facility failed to ensure: 1. The water management plan team (a group of individuals responsible for overseeing and implementing the facility's water management plan) met regularly to discuss issues related to water management in the facility. 2. Control measures (actions taken in the facility's water systems to limit growth and spread of Legionella [bacteria that causes disease such as pneumonia] which could include adding disinfectant, cleaning, and heating) were acceptable and being monitored, logs and documentation were accessible for review and discussed amongst during meetings. This deficient practice resulted in the inability to determine if there were issues related to the facility's water management program that were recognized and addressed. This deficient practice had the potential for undetected water contamination, delayed response to water born disease outbreaks causing risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-17 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to designate a fulltime infection preventionist nurse ([IPN] a healthcare professional who works to prevent the spread of infections in healthcare facilities) to perform IPN responsibilities and duties as indicated by the facility's job description titled Infection Preventionist (IP). This deficient practice resulted in a lack of oversight to ensure the facility's water management plan team (group of individuals responsible for overseeing and implementing the facility's water management plan [a program that identifies and addresses hazardous conditions in the facility's water system]) met regularly to discuss any issues related to water management in the facility to ensure changes that may lead to legionella growth were not occurring. This deficient practice had the potential for a delay in implementing infection control measures that could lead to the increased risk of infection for all the residents in the facility. Findings: The facility has no designated infection control preventionist and no one is following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an injury of unknown origin for one of seven sampled residents (Resident 1) was reported to the California Department of Public Health (CDPH) when Resident 1 sustained multiple skin tears on his body. This deficient practice resulted in the inability of the CDPH to investigate Resident 1's injuries in a timely manner and had the potential for facts related Resident 1's injuries to be forgotten by staff. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including atrial fibrillation ([Afib] a heart condition that causes an irregular heartbeat), cirrhosis of the liver (a type of liver damage where the healthy cells are replaced by scar tissue and the liver is not able to perform its vital functions for the body to function normally), right lung malignant neoplasm (a form of cancer that spreads into or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of seven sampled residents (Resident 4), who had a history of falling was provided a one on one sitter (a person who provides constant observation and assistance to a resident at risk for harm), per the physician's order. This deficient practice resulted in Resident 4 not being closely supervised at all times placing Resident 4 at risk for continued falls and subsequent injuries. Findings: During a review of Resident 4's admission Record (Face Sheet), the Face Sheet indicated Resident 4 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a change in how the brain works due to an underlying condition that causes confusion, memory loss and loss of consciousness), Parkinsonism (a clinical syndrome characterized by tremors, bradykinesia [slow movement], rigidity [a condition where muscles feel stiff and resistant to movement], postural instability and epilepsy (a brain disorder in which a person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-13 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of 4 sampled residents (Resident 2) ' s bed was kept clean and bed with piled up blankets. This deficient practice resulted in Resident 2 not having enough bed space to move and be comfortable while in bed. Findings: During a review of Resident 2 ' s admission Records (Face Sheet), the Face Sheet indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including pain in left hip, abnormalities of gait and mobility, and muscle weakness. During a review of Resident 2 ' s Minimum Data Set ([MDS] resident assessment) dated12/6/2024, the MDS indicated Resident 2 ' s daily decision-making skills were cognitively intact (had ability to make decisions and understand others) The MDS indicated Resident 3 required one-person physical assist with activities of daily living ([ADLs] task such as eating, bathing, dressing, grooming and toileting). During a review of Resident 2 ' s History…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the Long Beach Department of Health and Human Services (LBDHHS) guidelines were followed during a facility outbreak of Carbapenemase-producing organisms ([CPO] gut bacteria that has become resistant to many antibiotics known as carbanemens), by not posting the correct isolation precaution signs on 8 out of 12 rooms on the facility's sub-acute unit ([SAU] a place that provides short-term intensive care for patients who need more care than what's available at home or in a assisted living facility, but less than what's needed in a hospital). This deficient practice resulted in the facility posting signs to indicate residents on the facility's SAU were on Enhanced Barrier Precautions ([EBP] infection control interventions using gown and gloves during high contact resident care activities designed to reduce the transmission of multi-drug resistant organisms [MDROS]) instead of contact isolation precautions (infection control interventions using gown and gloves before entering a resident's room that are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to protect the residents ' right to be free from verbal and physical abuse by Certified Nursing Assistant (CNA 1) for one of three sampled residents (Resident 1). The facility failed to: a. Ensure CNA 1 did not yell at Resident 1 and threw the urinal and bottle of water towards Resident 1. b. Ensure CNA 1 waited for Resident 1 to finish using the bathroom and not enter the bathroom when Resident 1 pleaded for CNA 1 to wait before entering. These deficient practices resulted in Resident 1 feeling emotional , disrespected and a potential psychological distress (a state of emotional suffering that can include symptoms of anxiety ( a mental health condition that involves persistent and excessive feelings of fear or anxiety that can interfere with daily life), and depression [mental health condition that can impact a person's thoughts, feelings, behavior, and sense of well-being ]). Findings: During a review of Resident 1's admission Record , the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to report an allegation of abuse to the California Department of Public Health (CDPH) no later than two hours for one of one sampled resident (Resident 1) when Resident 2 pulled Resident 1 ' s beanie (small close fitting hat) off her head and had her hair pulled. This failure had the potential to result in unidentified abuse in the facility and the failure to protect residents from abuse. Findings During a review of Resident 1 ' s Face Sheet, the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including multiple sclerosis (nerve damage disrupting communication between the brain and body), heart failure (heart muscle is unable to pump enough blood to meet the body ' s needs for blood and oxygen), and muscle weakness. During a review of Resident 1 Minimum Data Set (MDS a federally mandated resident assessment tool), dated 5/23/2024 indicated Resident 1 was independent in making…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse policy and procedure by failing to submit a five-day investigative report for one of one sampled resident's (Resident 1). This deficient practice resulted in an incomplete investigation and incomplete conclusion of the alleged abuse in the facility. Findings: During a review of Resident 1's Face Sheet, the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including multiple sclerosis (nerve damage disrupting communication between the brain and body), heart failure (heart muscle is unable to pump enough blood to meet the body's needs for blood and oxygen), and muscle weakness. During a review of Resident 1 Minimum Data Set (MDS a federally mandated resident assessment tool), dated 5/23/2024 indicated Resident 1 was independent in making decisions for herself. During a review of Resident 2's Face Sheet, the Face Sheet indicated Resident 2 was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-29 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 4) was not restrained, by pushing the right side of her bed against a wall, with pillows on the left side of her bed tucked underneath her sheets, thus preventing Resident 4 from getting up from bed or moving in bed. This deficient practice resulted in Resident 4's inability to get out of bed and restricted her movements in bed. This deficient practice had the potential to result in the further decline in her mobility and function and an undignified existence. Findings: During a review of Resident 4's admission Record (Face Sheet), the Face Sheet indicated Resident 4 was admitted to the facility on [DATE] with diagnoses including delirium (a serious change in the mental abilities of a person and results to confused thinking and lack of awareness of their surroundings) and a recent fall (10/2/2024). During a review of Resident 4's Minimum Data Set ([MDS] a federally mandated resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure there was a facility policy developed and implemented to verify whether the prescribers of residents ' antipsychotic (medications that treat symptoms that happen with schizophrenia and other conditions that involve psychosis) medications had obtained informed consents prior to administration, for two (2) of 3 sampled residents (Residents 1 and 3). These deficient practices had the potentials of unnecessary medications and residents ' rights issue. Findings: During a review of Resident 1 ' s admission record, the admission record indicated the resident was originally admitted on [DATE] and recently re-admitted on [DATE]. Resident 1 ' s admission diagnoses included urinary tract infection, psychosis (a set of symptoms that affect the mind and make it difficult to distinguish reality from what is not real), and diabetes (high blood sugar). During a review of Resident 1 ' s physician's order dated 9/18/2024 at 10:30 AM, ordered by Physician 1, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure there a diagnosis for the use of an antipsychotic medication was consistent in one (1) of 4 sampled residents (Resident 1). These deficient practices had the potentials of unnecessary medications. Findings: During a review of Resident 1 ' s admission record, the admission record indicated the resident was originally admitted on [DATE] and recently re-admitted on [DATE]. Resident 1 ' s admission diagnoses included urinary tract infection (an infection that occures anywhere within the urinary system), psychosis (a set of symptoms that affect the mind and make it difficult to distinguish reality from what is not real), and diabetes (high blood sugar). During a review of Resident 1 ' s psychiatric (a branch of medicine that specializes in the diagnosis and treatment of mental illlness) evaluation notes, dated 7/25/2024 and 9/13/2024, the evaluation notes indicated the assessed diagnoses were bipolar (a mental illness that causes extreme mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-18 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to re-admit one of three sampled residents (Resident 1), when Resident 1 due to low oxygen (an element of air breathed in by humans to sustain life) levels of 84 percent ([% part in every hundred] the amount of oxygen [O2] in person ' s blood: reference range is 95% to 100% without the use of supplemental oxygen]) on 9/20/2024. This deficient practice resulted in Resident 1 remaining at the GACH after Resident 1 was deemed appropriate for transfer back to the facility on [DATE] but was denied readmission by the facility. Resident 1 had not been readmitted to the facility as of 10/17/2024, placing the resident at risk for confusion, disorientation and psychosocial harm related to dislocation from a place that was considered Resident 1's home. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated, Resident 1 ' s original admission to the facility was on 2/2/2024 with diagnoses including Alzheimer ' s disease (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-04 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two sampled residents (Resident 1 and Resident 2) were not inappropriately touched; Resident 1 on her buttocks twice by a male resident (Resident 3), when Resident 3 and Resident 2 were left unattended on the facility's patio on 10/1/2024, and when Resident 3 was not closely monitored following his inappropriate sexual behavior with Resident 2 on the previous day (10/1/2024), leading to Resident 3 touching Resident 2 on her left thigh and left breast on 10/2/2024. This deficient practice resulted in Resident 1 and Resident 2 feeling unprotected, uncomfortable and/or disrespected when they were touched inappropriately by Resident 3. This deficient practice and had the potential for inappropriate sexual contact to continue with other residents. Findings: During a review of Resident 3's admission Record (Face Sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] with a diagnosis including unspecified mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 3) was closely monitored and supervised, following an allegation by a female resident (Resident 1) that she was inappropriately touched by Resident 3 on 10/1/2024. This deficient practice resulted in Resident 3 inappropriately touching another female resident (Resident 2) on 10/2/2024 at 10 a.m. This deficient practice had the potential for Resident 3 to continue his behavior of inappropriately touching other residents. Findings: During a review of Resident 3's admission Record (Face Sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] with a diagnosis including unspecified mood disorder (a type of mental health condition where there is a disconnect between actual life circumstances and the person's state of mind and feeling), schizophrenia (a mental disorder characterized by disruption in one's thoughts processes, perception, emotional responsiveness and social interactions)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-04 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 3), who was transferred to a General Acute Care Hospital's (GACH) emergency room (ER) after two episodes of inappropriately touching two female residents, was readmitted to the facility after the GACH's ER evaluation was completed, and Resident 3 was deemed appropriate for transfer back to the facility. This deficient practice resulted in Resident 3's unnecessary and extended stay in the GACH's ER (as of 10-21-2024 Resident 3 was still at the GACH, 17 days) and had the potential for Resident 3's continued displacement from his residence at the facility. Findings: During a review of Resident 3's admission Record (Face Sheet), the Face Sheet indicated Resident 3 was admitted to the facility on [DATE] with a diagnosis including unspecified mood disorder (a type of mental health condition where there is a disconnect between actual life circumstances and the person's state of mind and feeling), schizophrenia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-25 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three residents ' (Resident 2) orthopedic (aim at the treatment of the musculoskeletal system) consult for right shoulder pain after hospitalization in 1/2024 and for left hip dislocation on 6/2024 was completed in a timely manner. The outpatient orthopedic consult was completed on 9/25/2024. The failure resulted in a delay of care which can result in negative health outcomes. Findings During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] with diagnoses including unspecified inflammatory spondylopathy (swelling and tenderness in one or more joints, causing joint pain or stiffness) lumbar region (lower end of back bone), injury at other symptoms of musculoskeletal system, quadriplegia (paralysis that affects all a person's limbs), and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) right shoulder muscle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-25 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three residents ' (Resident 4) Oxycodone (strong pain medication) was available to administer to Resident 4 when he was in pain. The failure had the potential to result in unrelieved pain which can result in negative health outcomes. Findings: During a review of Resident 4 ' s admission Record, the admission Record indicated Resident 4 was originally admitted to the facility on [DATE] with diagnoses including rheumatoid arthritis (chronic disorder that affects the joints in the hands and feet and can cause pain), ulcer (sores that can cause pain) of anus (opening where stool exits the body) and rectum (final part of large intestine connect to the anus), muscle spasms (sudden and involuntary contraction of a muscle or group of muscles), age related osteoporosis (bone disease that causes it to be brittle and break easy), and personal history of traumatic fracture (broken bone that occurs when a significant force is applied to the bone, such…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) prior to administering psychotropic (a drug that affects a person ' s mental state) medication on two occasions for one of three sampled residents (Resident 6) who was on quetiapine (a medication used to treat schizophrenia [a serious mental health condition that affects how people think, feel and behave] and bipolar disorder [a mental illness that causes extreme mood swings, which can make it hard to do daily tasks]). This deficient practice had the potential for Resident 6 to be uninformed about the adverse (unwanted or dangerous medication side effects) effects of quetiapine he may experience when receiving the medication . Findings: During a review of Resident 6 ' s admission Record (face sheet), the face sheet indicated Resident 6 was admitted to the facility on [DATE] and re-admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to developed a comprehensive plan of care for one of four sampled residents (Resident 1) for the potential of impaired vision in the right eye and the actual vision loss in the left eye due to diagnosis of glaucoma (eye disease that can cause vision loss and blindness) and advanced diabetic retinopathy (complications of diabetes that affects patient ' s eye that can lead to blindness) upon admission. This deficient practice resulted in delay of services for Resident 1 including the need for eye specialist referrals or monitoring for a decline in eyesight. Resident 1 had a decreased vision in the right eye leading to right eye vision loss. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes (a condition in which the body fails to process glucose (sugar) correctly ) with proliferative diabetic retinopathy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-07 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one out of four sampled residents (Resident 1) ' s right eye intact vision was not deteriorated, and the resident did not lose right eye vision and became blind. The facility failed to: 1. Ensure licensed nurses acted upon the optometrist ' s (OPT 1) recommendations made on 3/22/2024 and carried out for Resident 1 to see a retina specialist (medical doctor who specialized in disease of the retina) and a glaucoma specialist (medical doctor who specialized in glaucoma [ eye disease that can cause vision loss and blindness]). Resident 1 was not seen by retina specialist (MD 2) until 8/1/2024 (132 days later) and was seen by the glaucoma specialist (MD 3) on 8/27/2024 (158 days later). 2. Ensure Social Services Director (SSD 1), case management (CM 1), and licensed nurses relayed recommendations from ancillary services (diagnostic and supportive measures that help healthcare providers treat residents) to Resident 1 ' s primary physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain an informed consent prior to the administration of psychotropic (medications that affect the mind, emotions, and behavior) medications for one out of three sample residents (Resident 16). This failure had the potential to place Resident 16 at risk for avoidable harm from unwanted adverse effects (a harmful and undesired effect resulting from a medication or intervention) related to psychotropic medication use. Findings: During a review of Resident 16's admission Record, the admission Record indicated Resident 16 was admitted to the facility on [DATE] with diagnoses that included schizophrenia (a chronic mental illness that affects how a person thinks, feels, and behaves), altered mental status, and paranoid personality disorder (long-term pattern of distrust and suspicion of others without adequate reason). During a review of Resident 16's Minimum Data Set ([MDS]- a comprehensive resident assessment and care-screening tool), dated 7/5/2024, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an adaptive call light system was provided to a resident that was a quadriplegic (paralyzed on all limbs) and was completely dependent on staff to perform activities of daily living (ADLs, daily self-care activities such as grooming, dressing, toileting, and personal hygiene) for one out of out six sampled residents (Resident 101). This deficient practice had the potential for Resident 101 to be unable to make his needs known and placed Resident 101 at risk for harm. Findings: During a review of Resident 101's admission Record, the admission Record indicated Resident 8 was admitted to the facility on [DATE] with diagnoses that included but not limited to quadriplegia, muscle weakness, and muscle wasting and atrophy. During a review of Resident 101's Minimum Data Set ([MDS]- a comprehensive resident assessment and care-screening tool), dated 8/14/2024, the MDS indicated Resident 101's cognition (ability to think and reason) was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide one of one sampled resident (Resident 318) with the opportunity to choose a primary care physician (PCP) of his choice. This deficient practice violated Resident 318's right to choose a care provider of his choice and had the potential to affect Resident 318's quality of life, sense of self-worth and self-esteem. Findings: During a review of Resident 318's admission Record, dated 8/23/2024, the admission record indicated Resident 318 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 318's diagnoses included pneumonia (a serious infection that affects the lungs, causing the air sacs to fill with fluid or pus), pulmonary edema (a condition where too much fluid builds up in the lungs, making it difficult to breathe), type 2 diabetes (a chronic condition resulting in high blood sugar levels), chronic obstructive pulmonary disease (a lung disease that causes breathing problems and restricted airflow),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policy and procedure for restraints for one out of one sampled resident's (Resident 52) by failing to: 1. Ensure the order for a right-hand mitten restraint (purposely limiting or obstructing the freedom of a person's bodily movement) specified a duration (time frame) of use for Resident 52, as specified in the facility's policy. 2. Ensure documentation was performed for the assessment of Resident 52's circulation, sensation, movement, and skin integrity for the duration of Resident 52's use of a right-hand mitten restraint. These deficient practices had the potential to cause unnecessary use of a mitten restraint, skin breakdown and impaired circulation (movement of blood throughout the body) for Resident 52. Findings: During an observation, on 8/21/2024, at 10:57 a.m., Resident 52 had a right-hand mitten restraint in place. During a review of Resident 52's admission Record, the admission Record indicated Resident 52 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise the nutritional care plan, perform ongoing assessments, and revise the interventions for one of one sampled resident (Resident 317) after returning to the facility from the general acute care hospital (GACH) due to failure to thrive (features of weight loss, exhaustion, weakness, and decreased physical activity) and decreased oral intake. This deficient practice placed Resident 317 at risk for altered nutritional status and weight loss. Findings: a. During a review of Resident 317's admission Record, dated 8/23/2024, the admission record indicated Resident 317 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 317's diagnoses included anorexia nervosa (an eating disorder that involves severe calorie restriction and often a low body weight), protein-calorie malnutrition (a condition that occurs when someone doesn't get enough protein, calories, and other nutrients), anemia (a blood disorder that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure: 1. Medication was not left at the bedside for one out of 5 sampled residents (Resident 24). This deficient practice had the potential to result in medication errors and having another resident possibly take the medication. Findings: During a review of Resident 24's face sheet, the face sheet indicated Resident 24 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 24's diagnoses included restlessness and agitation (a feeling of severe restlessness, crankiness, or uneasiness), type 2 diabetes (a long-term condition in which the body has trouble controlling blood sugar and using it for energy) and mood disorder (a mental health condition that primarily affects your emotional state). During a review of Resident 24's Minimum Data Set Assessment (MDS- a standardized assessment and care screening tool), dated 8/7/2024, the MDS indicated Resident 24 was cognitively intact (ability to think and reason). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to meet and maintain the nutritional needs of one of three sampled residents (Resident 317) by: 1. Failing to follow the nutritional care plan and interventions. 2. Failing to consistently record Resident 317's oral intake for every meal. 3. Failing to follow the recommendations of the registered dietician (RD, a health professional who specializes in nutrition and diet) to add nutritional shakes three times a day during med pass. This deficient practice placed Resident 317 at risk for altered nutritional status and weight loss. Findings: a. During a review of Resident 317's admission Record, dated 8/23/2024, the admission record indicated Resident 317 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 317's diagnoses included anorexia nervosa (an eating disorder that involves severe calorie restriction and often a low body weight), protein-calorie malnutrition (a condition that occurs when someone doesn't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow a physician order for oxygen administration for one out of 5 sampled residents (Resident 48). This deficient practice had the potential to cause breathing complications as a result of being under oxygenated. Findings: During a review of Resident 48's admission Record (face sheet), the admission record indicated Resident 48 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 48's diagnoses included acute kidney failure (a condition in which the kidney), paraplegia (paralysis [inability to move] of the legs), atelectasis (complete or partial collapse of a lung or a section of a lung) and urinary tract infection (an illness in any part of the urinary tract, the system of organs that makes urine). During a review of Resident 48's Minimum Data Set Assessment, dated 5/3/2024, (MDS- a standardized assessment and care screening tool), the MDS indicated Resident 48 was moderately cognitively impaired (ability…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the adequate storage and disposal of controlled (a drug that is secured under lock and key and has the potential to be misused), and non-controlled medications when the facility failed to ensure the following: 1. Ensure Hydrocodone and Acetaminophen (a controlled medication, used to treat severe pain) 5-325 milligram ([MG]-a unit of measurement) was properly disposed and wasted, and not kept in the medication bubble pack (a special packaging for resident medications) sealed with paper tape located in Medication Cart 2 . 2. Ensure a liquid bottle of Docusate Sodium (stool softener) was disposed in the proper medication disposal bin receptacle in Medication room [ROOM NUMBER]. 3. Ensure the door to Medication room [ROOM NUMBER] was locked and secured. These deficient practices had the potential for medication errors, drug diversion (the transfer of a controlled substance or other medication from a lawful to an unlawful channel of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow up on the missing/lost dentures for one out of six sampled residents (Resident 6). This deficient practice had the potential for Resident 6 to exhibit weight loss due to limited food choices and choking. Findings: During a review of Resident 6's admission Record, the admission Record indicated Resident 6 was admitted to the facility on [DATE], and readmitted on [DATE]. Resident 6's diagnoses included malnutrition (lack of sufficient nutrients in the body), dysphagia (trouble swallowing), and muscle weakness. During a review of Resident 6's Minimum Data Set ([MDS]- a comprehensive resident assessment and care-screening tool), dated 8/15/2024, the MDS indicated Resident 6's cognition (ability to think and reason) was slightly impaired. The MDS indicated Resident 6 required partial assistance (when a person receives hands-on help with an activity but is still able to participate to some degree) with eating and performing oral hygiene,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure: 1. One of four of the facility's trash dumpsters was not overfilled with an open lid. This deficient practice had the potential to result in pest and vermin infestation. Findings: During a concurrent observation and interview upon the initial kitchen inspection, on 8/20/2024 at 8:55 a.m., with the Dietary Supervisor (DS), one of the facility's four outside trash dumpsters was observed to be overfilled with trash with the trash lid open. The DS stated all trash from the kitchen should have been able to fit in the dumpster containers with closed lids. The DS confirmed the trash dumpster was overfilled and the lid was opened. The DS stated the risk of having an opened trash dumpster overfilled with trash could result in an infestation of pests and vermin. During a review of the facility's policy and procedures (P&P), titled Waste Management, revised 11/2017, the P&P indicated food waste will be placed in covered garbage and trash cans.
- Potential for harm · Dcited before2024-08-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure effective infection prevention practices were implemented for a resident with suspected scabies (a contagious skin condition caused by the human itch mite) for one out of three sampled residents (Resident 8) when the facility failed to: 1. Obtain an order and perform a scabies skin scraping (a diagnostic procedure for scabies that involves scraping a suspected lesion with a scalpel blade or glass slide to collect a sample that can be examined under a microscope for mites or eggs) for Resident 8 in a timely manner and before treatment for scabies was administered. 2. Ensure Resident 8 remained in contact isolation (a set of measures used to prevent the spread of infectious agents that can be transmitted through direct or indirect contact with a patient or their environment) during the course of Resident 8's second round of treatment for suspected scabies and before Resident 8's second skin scraping. These deficient practices had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 3, 4, 5, and 6 accurately documented Vimpat, a medication for seizure (a sudden, uncontrolled burst of electrical activity in the brain which can cause changes in behavior, movements, feelings, and level of consciousness) disorder, for one of four sampled residents (Resident 1) on the Medication Administration Record (MAR) and/or the Individual Narcotic Record (a form used to document and track the administration of controlled substances [a drug or other substance that is tightly controlled by the government because it may be abused or cause addiction and may cause significant risk to patient safety]). This deficient practice placed Resident 1 at risk for mismanagement of their medication regimen and had the potential for medication errors and diversion (illegal distribution or abuse of prescription drugs (illegal distribution or abuse of prescription drugs or their use for purposes not intended by the prescriber)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-12 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's Quality Assurance Performance Improvement ([QAPI] facility team who takes a systemic, interdisciplinary, comprehensive, and data driven approach to maintaining and improving safety and quality in nursing homes while involving residents and families, and all nursing home caregivers in practical and creative problem solving) committee failed to implement the facility ' s plan to monitor and address staff noncompliance (failure to comply with something) with medication administration. This deficient practice resulted licensed nurses continued noncompliance with medication administration and documentation and had the potential to result in poor resident outcomes. Findings: During a review of the facility ' s Summary of Nurse Consultant Services dated 7/5/2024, the Summary of Nurse Consultant Services indicated the following issues were identified: 1. Thirteen medication errors (blood pressure [the pressure of circulating blood against the walls of blood vessels in the body] parameter not followed, omission of medications, excess…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 3, administered Vimpat, a medication for seizure (a sudden, uncontrolled burst of electrical activity in the brain which can cause changes in behavior, movements, feelings, and level of consciousness) disorder, in a timely manner as ordered by the physician for one of four sampled residents (Resident 1). This deficient practice placed Resident 1 at increased risk for adverse effects including drowsiness (excessive sleepiness), stupor (state of near consciousness) and/or insensibility (lack of physical sensibility) due to the medication doses taken too close together. Findings: During a review of Resident 1 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including epilepsy (a disorder of the brain characterized by repeated seizures) and altered mental status (a change in mental function) and dementia (the loss of memory, language,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report to the state agency (Department of Public Health: DPH) an unwitnessed fall with injury on 4/13/2024 in a timely manner for Resident 1. This resulted in a delay of an onsite inspection by the Department of Public Health to ensure the residents' fall circumstances were investigated and can lead to a delay in prevention of further falls. Findings: During a review of Resident 1's Face Sheet (admission record), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including paranoid schizophrenia (type of brain disorder that makes someone believe they are being harassed or persecuted), bipolar disorder (mental illness that causes extreme mood swings that include heighted emotion like mania or lows such as depression), unspecified psychosis (collection of symptoms that affect the mind without a known cause) not due to a substance of known physiological condition, muscle weakness, and need for assistance with personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an unwitnessed fall with injury was thoroughly investigated within 5 working days for one of one sampled resident (Resident 1) as indicated in the facility's policy and procedure. This deficient practice had the potential to place other resident at high risk for falls that could sustain injury. Findings: During a review of Resident 1's Face Sheet (admission record), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including paranoid schizophrenia (type of brain disorder that makes someone believe they are being harassed or persecuted), bipolar disorder (mental illness that causes extreme mood swings that include heighted emotion like mania or lows such as depression), unspecified psychosis (collection of symptoms that affect the mind without a known cause) not due to a substance of known physiological condition, muscle weakness. During a review of Resident 1's Minimum Data Set [(MDS) a standardized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident received supervision and assistance to prevent an unwitnessed fall with injury for one of three sampled residents (Resident 1). This failure resulted in Resident 1 fell on the floor and was transferred to general acute care hospital (GACH) on 4/13/2024. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including paranoid schizophrenia (type of brain disorder that makes someone believe they are being harassed or persecuted), bipolar disorder (mental illness that causes extreme mood swings that include heighted emotion like mania or lows such as depression), unspecified psychosis (collection of symptoms that affect the mind without a known cause) muscle weakness, hypertension (high blood pressure), chronic obstructive pulmonary disease ([COPD] disease that cause airflow blockage and breathing related problems) with acute exacerbation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-22 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure an Interdisciplinary Team ([IDT] team of health care professionals that work together toward and prioritize the resident's needs) meeting was conducted for one of four sampled residents (Resident 2) when Resident 2's tracheostomy (a surgical procedure to create an opening through the neck into the windpipe that provides an air passage to help you breathe when the usual route for breathing is obstructed or impaired) was accidentally dislodged, it was decided Resident 2 no longer required the tracheotomy and Resident 2 was subsequently transferred from the facility's Sub-Acute unit (level of care requiring more intensive licensed skilled nursing services than is typically provided to the majority of residents) to the facility's skilled nursing unit (a unit where lower level of care is required). These deficient practices resulted in Resident 2's Responsible Party (RP 2) being unaware of Resident 2's plan of care, and RP 2's inability to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one sampled resident (Resident 2) who had a tracheostomy (a surgical procedure to create an opening through the neck into the windpipe that provides an air passage to help you breathe when the usual route for breathing is obstructed or impaired) that became dislodged on 1/22/2024 and again on 3/23/2024, was investigated by the facility to determine why dislodgement was occurring and to prevent it ' s recurrence. This deficient practice resulted in the Resident 2's tracheostomy dislodging more than once and had the potential to interfere with the ability of Resident 2 and other residents with tracheostomies to breathe and possible death. Findings: During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including tracheostomy care and anoxic (a state of total oxygen deprivation within tissues or organs) brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a comprehensive centered care plan was developed for one of three sampled residents (Resident 1). The facility failed to develop a care plan to address Resident 1 ' s impaired vision. These deficient practices caused Resident 1 to feel frustrated and had the potential to cause a delay in care and services. Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses including paraplegia (inability to move part of the body), muscle weakness and rheumatoid arthritis ( swelling in areas where bones meet). During a review of Resident 1's Minimum Data Set (MDS), a standardized assessment and care-screening tool, dated 12/29/2023, the MDS indicated Resident 1 had the have cognitive ability to think, learn, remember, use judgement, and make decisions. The MDS indicated Resident 1 had moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to revise one of three sampled resident's (Resident 2) comprehensive, resident centered care plan to include the need for direct line of sight (unobstructive view) monitoring for Resident 2. These deficient practices placed Resident 2 at increased risk for harm due to accidents and or resident to resident altercations. Findings: During a review of Resident 2's admission Record, the admission record indicated Resident 2 was originally admitted to the facility on [DATE] with diagnoses including dementia (impaired ability to think, reason, make decisions), muscle weakness and difficulty walking. During a review of Resident 2's Minimum Data Set (MDS), a standardized assessment and care-screening tool, dated 1/20/2024, the MDS indicated Resident 2 had severe cognitive impairment (ability to think, learn, remember, use judgement, and make decisions). During a review of Resident 3's admission Record, the admission record indicated Resident 3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure four of seven sampled resident's (Resident 4, 5, 6 and 7) bathroom did not smell like feces and did not have pasty feces on the toilet seat and on the floor. This failure made Resident 5 feel uncomfortable and had the potential for Resident 4, 5, 6, and 7 to be at risk in acquiring infection that can negatively affect his over-all health condition. Findings: During a review of Resident 4's admission Record (Face sheet), the face sheet indicated Resident 4 was admitted at the facility on 1/5/2024 with a diagnosis that included traumatic subarachnoid hemorrhage (bleeding in the space that surrounds the brain), traumatic brain injury (a sudden trauma causing damage to the brain), psychosis (a symptom of a mental illness) and gait and mobility abnormalities (abnormal walking pattern). During a review of Resident 6's admission Record (Face sheet), the face sheet indicated Resident 6 was admitted at the facility on 4/16/2021 with a diagnosis that included parkinsonism (slow movements and tremors), malignant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-14 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review the facility failed to maintain clinical records in accordance with accepted professional standards and practices for one of seven sampled residents (Resident 4) by failing to consistently document Resident 4's activities of daily living (ADLs). This deficient practice had the potential to negatively impact the delivery of care and services. Findings: During a review of Resident 4's admission Record (Face sheet), the face sheet indicated Resident 4 was admitted at the facility on 1/5/2024 with a diagnosis that included traumatic subarachnoid hemorrhage (bleeding in the space that surrounds the brain), traumatic brain injury (a sudden trauma causing damage to the brain), psychosis (a symptom of a mental illness) and gait and mobility abnormalities (abnormal walking pattern and balance). During a review of Resident 4's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated 1/12/2024, the MDS indicated Resident 4 was able to make independent decisions, had periods of disorientation, required one person substantial/maximum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure four of seven sampled residents (Resident 4, 5, 6 and 7) were free from exposure to human waste in their living environment when feces was noted on Resident 4's clothing and bed linen, on the toilet seat and on the floor of the shared the bathroom for Resident 4, 5, 6, and 7, and on the floor of Resident 4,6, and 7's room. This failure increased Resident 4, 5, 6, and 7's risk for infection from a potentially infected human waste. Findings: During a review of Resident 4's admission Record (Face sheet), the face sheet indicated Resident 4 was admitted at the facility on 1/5/2024 with a diagnosis that included traumatic subarachnoid hemorrhage (bleeding in the space that surrounds the brain), traumatic brain injury (a sudden trauma causing damage to the brain), psychosis (a symptom of a mental illness) and gait and mobility abnormalities (abnormal walking pattern). During a review of Resident 5's admission Record (Face sheet), the face sheet indicated Resident 5 was admitted at the facility on 2/12/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of seven sampled residents (Resident 1), who was aphasic (a communication disorder after a stroke) was provided a communication tool necessary for Resident 1 to communicate her needs. This deficient practice had a potential for delay of appropriate care and services to Resident 1. Findings: During a review of Resident 1's admission Record (Face sheet), the face sheet indicated Resident 1 was admitted at the facility on 8/22/2023 with a diagnosis that included sepsis (an extreme reaction of the body to an infection that could lead to organ failure, tissue damage and death), diabetes mellitus (a disease that occurs when the blood glucose, also called blood sugar, is too high), intracranial brain hemorrhage (a brain bleed) with left side hemiparesis (weakness or being unable to move the left side of the body) and aphasia (a language disorder that affects a person's ability to communicate). During a review of Resident 1's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated 1/23/2024, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Responsible Party of one of seven sampled residents (Resident 1) was informed of Resident 1's chest x-ray (an imaging test to produce pictures of the organs, tissue, and bones of the body) results when Resident 1 was transferred to General Acute Care Hospital (GACH) on 1/23/2024. This failure resulted in Responsible party (RP 1) feeling concerned of Resident 1's change in condition and the failure had the potential to delay care and services that could negatively predispose Resident 1 to further health complications. Findings: During a review of Resident 1's admission Record (Face sheet), the face sheet indicated Resident 1 was admitted at the facility on 8/22/2023 with a diagnosis that included sepsis (an extreme reaction of the body to an infection that could lead to organ failure, tissue damage and death), diabetes mellitus (a disease that occurs when the blood glucose, also called blood sugar, is too high), intracranial brain hemorrhage (a brain bleed) with left side hemiparesis (weakness or being unable to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to ensure one of seven sampled residents (Resident 4) was supervised while transferring (sitting to standing position and getting out of bed), ambulating (the ability to walk) and toilet use. This failure resulted in Resident 4's fall on 2/6/2024 and had the potential to result in complications that can negatively affect his well-being. Findings: During a review of Resident 4's admission Record (Face sheet), the face sheet indicated Resident 4 was admitted at the facility on 1/5/2024 with a diagnosis that included traumatic subarachnoid hemorrhage (bleeding in the space that surrounds the brain), traumatic brain injury (a sudden trauma causing damage to the brain), psychosis (a symptom of a mental illness) and gait and mobility abnormalities (abnormal walking pattern such as losing and/ or increasing speed, smoothness, and balance). During a review of Resident 4's Minimum Data Set (MDS), a standardized assessment and care screening tool, dated 1/12/2024, the MDS indicated Resident 4 was able to make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-29 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the inventory list records were complete and accurate for one out of three sampled resident (Resident 1). This deficient practice had the potential to result in misappropriation of Resident 2's personal property. Findings: During a review of Resident 1 ' s admission record (face sheet), the face sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted [DATE] with a diagnosis of anemia ( a condition in which the body does not have enough healthy red blood cells ), chronic pulmonary edema ( when fluid collects in the air sacs of the lungs, making it difficult to breathe ), and seizures ( sudden, uncontrol body movements and changes in behavior that occurs because of abnormal electrical activity in the brain). During a review of Resident 1 ' s history and physical (H&P) report dated 12/29/2023, the H&P indicated Resident 1 is able to make decision for activities of daily living. During a review of the Resident 1 '…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-04 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure three of five sampled Certified Nursing Assistants (CNA 1, 2, and 3) from the registry company (an agency that offers health care related contracts for temporary staff to health care facilities) received abuse training prior to working at the facility. This deficient practice resulted in the facility being unaware of registry staff's knowledge of abuse regulations and placed residents at risk for abuse, neglect, and exploitation. Findings: During a review of CNA 1, 2, and 3's training documents, there was no evidence of abuse training completed. During an interview on 1/4/2024 at 2:54 p.m. with the Director of Staff Development (DSD), the DSD stated that she reviews the documents from the registry company prior to the registry staff work at the facility. The DSD stated CNA 1,2, and 3 did not have abuse training certification in their documents from the registry company. The DSD stated abuse training was important so the staff knows the abuse policy and procedure in the facility, who abuse should be reported to, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 2) call light ' s was answered timely. This failure resulted in Resident 2 felt upset, ignored, and anxious for not receiving assistance timely. Findings: A review of Resident 2 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted on [DATE] with diagnoses including diabetes (high blood sugar), dysphagia (difficulty swallowing), muscle weakness (a lack of strength in the muscles), and anxiety (feeling worried). A review of Resident 2 ' s Minimum Data Set ([MDS] - a standardized assessment and care screening tool), dated 10/08/2023, the MDS indicated the cognitive (the ability to think and process information) skills for daily decisions making was intact and Resident 2 was totally dependent on staff for dressing, toilet use, personal hygiene, and bathing. A review of Resident 2 ' s Care Plan for Resident at risk for falls, dated 09/28/2023, indicated to ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to observe infection control measures for one of three sampled residents (Resident 1). by: 1. Failing to perform hand hygiene after removing the gown from the isolation room. 2. Failing to use the disinfectant correctly by not knowing the contact time of the disinfectant in use. These deficient practices had the potential to spread infection. Findings: During a review of Resident 1's admission Record indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE], with diagnoses of, but not limited to, scabies (an itchy skin rash caused by a tiny burrowing mite), cellulitis (bacterial skin infection), type 2 diabetes mellitus (high blood sugar), chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing-related problems)and Hemiplegia (paralysis of one side of the body) and Hemiparesis (weakness of one side of the body). During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-07-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Juice machine tubing connectors were disconnected from the machine and left on the shelving with juice dripping, two gnats were flying around the dirty shelf. One juice tubing connector was down inside the dirty floor drain. 2. Not all foods were dated upon receipt, sealed after opened, labeled to identify prepared food content, and discarded prior to use by date. 3. Personal drink stored inside the reach in freezer and personal portable speaker was hanging on the drying rack by the hand washing sink. 4. Food preparation and storage area were not maintained clean. Gap between reach in freezer and food preparation counter had visible dust and food-like debris buildup in between. Shelving inside reach in freezer was dirty and had ice buildup. Floor in the dry storage area was dirty. 5. Cooked beef patty left over from 7/5/21 in the walk-in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-13 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews, the facility failed to ensure hand mittens (a glove covering the whole left hand) were not used on 2 of 3 sampled residents (Residents 66 and 67) as a physical restraint to stop the residents from pulling out the gastrostomy tube (G-tube, a tube inserted through the abdomen that delivers nutrition directly to the stomach) and scratching the staff during care, without first attempting least restrictive measures. a. Resident 66 had no orders, assessment, and care plans for the use of hand mittens/physical restraints. b. Resident 67 had no reassessment to continue the use of restraints and no monitoring was found for the use of the hand mittens for the months of 5/2021 and 6/2021. These deficient practices resulted in an unnecessarily restricting Resident 66 and prevent him from using his right hand and Resident 67 being on physical restraint longer than necessary. Findings: a. During an observation on 7/7/2021 at 9:30 a.m., Resident 66 was observed with a hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-07-13 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete and encoded (entering information into the facility minimum data set [MD'S, a federally mandated comprehensive assessment tool used for care planning] software in the computer) residents assessment for eight of 22 sampled residents (Residents 3, 4, 5, 7, 10, 13, 16, and 20). These deficient practices had the potential to prevent the facility from monitoring each resident's decline or progress to be assessed correctly. Findings: During an annual recertification survey on 7/12/2021 the following residents' MDS were reviewed for completion and submission timeframe. Resident 3 MDS was last completed and submitted on 2/9/2021 Resident 4 MDS was last completed and submitted on 2/9/2021 Resident 5 MDS was last completed and submitted on 2/9/2021 Resident 7 MDS was last completed and submitted on 2/15/2021 Resident 10 MDS was last completed and submitted on 2/16/2021 Resident 13 MDS was last completed and submitted on 2/25/2021 Resident 16 MDS was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-07-13 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure it was free of a medication error rate of five percent (5%) or greater as evidenced by the identification of 3 out of 28 medication opportunities for error, to yield a cumulative error rate of 10.71% for one of three sampled residents (Residents 61), during the medication administration facility task by: 1). Not administering the correct dose of oyster shell calcium with vitamin D 2). Not clarifying the dosage before administering Diclofenac Sodium 1% gel (arthritis pain reliever) These deficient practices had the potential to result in harm to Residents 61 Findings: During a review of Resident 61's admission Record (Face Sheet), the face sheet indicated Resident 61 was originally admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 61's diagnoses included epilepsy (a neurological disorder causing seizures or periods of unusual behavior and sensations), bipolar disorder (a brain disorder that causes unusual shifts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-07-13 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure kitchen staffs were routinely trained, monitored and evaluated for competency related to their duties when: 1. Diet Aide 1 (DA 1) and Diet aide 2 (DA 2) stored personal belonging inside the kitchen and unfamiliar with department requirement regarding personal belonging storage. (cross reference F812) 2. DA 2 did not know the difference between regular dessert and controlled carbohydrate (CCHO) diet dessert for 7/6/21 lunch service and served regular desserts to the CCHO diet residents. (cross reference F803) 3. [NAME] 2 did not know how to calibrate manual thermometer and there was no documented training in-service or documented competency skills evaluation for cooks and diet aides. These failures had the potential to result in unsanitary food storage, inaccurate temperature readings and altered nutrition status for 16 out of 94 residents who received CCHO diets from the kitchen. Findings: 1. During a concurrent observation and interview with the DA 1 on 7/6/21 at 8:20 a.m., there was a bottle of Brisk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-07-13 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dessert portion served to controlled carbohydrate diet (CCHO - diet for blood sugar control) were prepared according to the spreadsheet (food portioning and serving guide) instruction on 7/6/2021 lunch service. This failure could result in increased blood sugar levels for 16 out of 94 residents who were on a CCHO diet. Findings: During a tray-line observation on 7/6/2021 at 11:55 a.m., observed both regular and CCHO diets were served the same size cakes. During a review of the facility's lunch meal spreadsheet (food portioning and serving guide), the spreadsheet indicated lunch dessert was fruit mix crumble cake, and CCHO diet should receive 1/2 of regular serving cake. During an interview 7/6/2021 at 12 p.m., the Dietary Aide 2 (DA 2), who served the desserts and side items during tray-line on 7/6/2021 at 11:57 a.m., stated there was no difference in the desserts today. DA 2 stated both regular and CCHO diets received the same cake with the same size. During an interview with the DSS on 7/6/21 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-13 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to make a good faith effort to permanently repair the broken call light system previously identified as an immediate jeopardy deficiency; using the Quality Assurance and Performance Improvement ([QAPI] the coordinated application of two mutually-reinforcing aspects of a quality management system, taking a systematic, interdisciplinary, comprehensive, and data-driven approach to maintaining and improving safety and quality, while involving residents and families, and all nursing home caregivers in practical, and creative problem solving) by reviewing services, outcomes, and systems throughout the facility for assuring that call lights within the facility worked, in relation to those standards, to decrease the risks associated with residents' not being able to summon help. This deficient practice had the potential for 14 of 94 (5,10, 14, 21, 23, 26, 53, 55, 80, 81, 83, 88, 89,98,) residents' needs being unmet, residents' feeling isolated and neglected due not being able to call for help. Findings: During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-13 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its policy and procedures (P/P) and ensure there was a consistent process for screening and determining eligibility for residents to receive influenza ([flu], a respiratory virus that infects the nose, throat, and lungs; spread when people with flu cough, sneeze or talk, sending droplets with the virus into the air and potentially into the mouths or noses of people who are nearby) and pneumonia (a bacterial, viral, or fungal infection of the lungs that causes the air sacs, or alveoli, of the lungs to fill up with fluid or pus) vaccines, ensure the provision of education related to influenza and pneumococcal vaccines, and ensure administration of pneumococcal and/or influenza vaccines for 4 of 5 residents (Residents 61, 70, 67, 37). This deficient practice had the potential to place Residents 37, 61, 67, 70 and other residents, staff members, visitors, and the community at risk of acquiring, transmitting, and or experiencing complications from an outbreak of influenza and pneumonia. Findings: During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-13 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to implement its policy and procedures (P/P) when discharging one of three sampled residents (Resident 57) by not ensuring the discharge of Resident 57 was completed and documented to indicate the discharge summary. This deficient practice resulted in Resident 57's health information not given to the receiving facility and not receiving all his belongings. Findings: During a review of Resident 57's admission Record (Face Sheet), the face sheet indicated Resident 57 was admitted to the facility on [DATE] for hospice care (care for people in the last phases of a disease so that they may live as fully and comfortably as possible) and was discharged on 6/18/2021. Resident 57's diagnoses included chronic kidney disease ([CKD] condition in which the pressure in the blood is too high caused by the organ in the body that filters excess waste fluid from the blood), presence of urogenital implants (injections of materials into the opening of the tube through in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-13 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to inform and provide a seven-day bed hold notification for one of one resident (Resident 37) prior to a general acute care hospital (GACH) transfer. This deficient practice had the potential to cause psychosocial harm for Resident 37 and the resident's representative due to not knowing Resident 37 could return to the facility upon discharge from the GACH and violated resident's right to be readmitted into the facility. Findings: During a review of Resident 37's admission record, the record indicated Resident 37 was readmitted to the facility on [DATE]. Resident 37's diagnoses included hypertension (high blood pressure), dependence on respirator (mechanical life support because of inability to breathe effectively) and chronic obstructive pulmonary disease (a lung disease that causes obstructed airflow, and difficulty breathing). During a review of Resident 37's Minimum Data Set (MDS) a standardized assessment and care planning tool), dated 5/24/2021, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews, the facility failed to ensure one of three sampled residents (Resident 66) with hand mitten (a glove covering the whole left hand) were assessed, use of less restrictive measures, and obtained a physician order before applying hand mitten as a physical restraint (any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body) to stop the resident from pulling out the gastrostomy tube (G-tube, a tube inserted through the abdomen that delivers nutrition directly to the stomach). These deficient practices resulted in an unnecessarily restricting Resident 66 and prevent him from using his right hand. Findings: During an observation on 7/7/2021 at 9:30 a.m., Resident 66 was observed with a hand mitten on the right hand. During a review of Resident 66 admission Record (Face Sheet), the face sheet indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-13 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to document a discharge summary, including an understanding of discharged medications and a post-discharge plan of care in one of three residents (Resident 57) medical record. This deficient practice had the potential to result in Resident 57 and his Responsible Party to not understand the specifications of the medications after being discharge from the facility and for Resident 57 to not receive the medications as prescribed. Findings: During a review of Resident 57's admission Record (Face sheet), the face sheet indicated Resident 57 was admitted to the facility on [DATE] for hospice care (care for people in the last phases of a disease so that they may live as fully and comfortably as possible) and was discharged on 6/18/2021. The resident's diagnosis included hypertensive chronic kidney disease (a condition in which the pressure in the blood is too high caused by the organ in the body that filters excess waste fluid from the blood), presence of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify one of one resident (Resident 61) physician about laboratory test results promptly, as per facility policy. Resident 61 had a laboratory test for valproic acid level (form of valproate, a medication used to treat residents with seizure disorders) done on 6/4/2021 and the results indicated a level of 26 (normal range 50-100). This deficient practice resulted in Resident 61's physician not being notify of the abnormal laboratory results until five (5) days later on 6/9/2021, and had the potential to delay care and treatment, which could have caused Resident 61 to have a seizure. Findings: During a review of Resident 61's admission Record (Face Sheet), the3 face sheet indicated Resident 61 was originally admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 61's diagnoses included: epilepsy (a neurological disorder causing seizures or periods of unusual behavior and sensations), bipolar disorder (a brain disorder that causes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-13 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one resident (Resident 61) received assistance with communication and hearing abilities to maintain Resident 61's functional interaction with direct care staff and visitors. Resident 61's hearing aids were lost in 1/2021, however, the facility did not follow-up on the order for replacement hearing aid until 7/7/2021 (7 months after). This deficient practice resulted in Resident 61 unable to communicate her needs with care staff and had the potential to decline in communication, cause emotional distress, and to affect the activities of daily living (ADLs). Findings: During a review of Resident 61's admission Record (Face Sheet), the face sheet indicated Resident 61 was originally admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 61's diagnoses included epilepsy (a neurological disorder causing seizures or periods of unusual behavior and sensations), bipolar disorder (a brain disorder that causes unusual shifts in mood,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to reposition and redistribute pressure away from bony areas for one of eight sampled residents (Resident 53). Resident 53, who was at risk for developing pressure ulcers (damage to skin or underlying tissue that usually occurs over a bony area as a result of long term pressure) due to risk factors which included Impaired/decreased mobility, decreased functional ability, and history of a previously healed Stage 4 Pressure Ulcer (Full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage or bone. Slough [dead tissue] may be visible). This deficient practice had the potential to cause Resident 53 to develop adverse skin conditions and pressure ulcers. Findings: During a review of Resident 53's admission record, the admission record indicated Resident 53 was admitted to the facility on [DATE]. Resident 53's diagnoses included quadriplegic cerebral palsy (disease that affects all for limbs, the trunk, and face. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. During a review of Resident 88's admission record, the admission record indicated Resident 88 was admitted to the facility on [DATE]. Resident 88's diagnoses included Parkinson's disease (progressive disease of nervous system marked by tremors, muscle stiffness and slow imprecise movement), respiratory failure (condition in which blood does not have enough oxygen or too much carbon dioxide) muscle weakness, and hypertension (high blood pressure). During a review of Resident 88's Minimum Data Set (MDS), a resident assessment and care-planning tool, dated 5/7/2021, the MDS indicated Resident 88 had severe cognitive (thought) impairment and is rarely/never understood. The MDS also indicated Resident 88 had trouble breathing when lying flat. During a review of Resident 88's care plan dated 7/2/2021 and titled, Alteration in Respiratory Function, the care plan indicated Resident 88 was at risk for tracheal (airway between the voice box and the lungs) tube obstruction and disconnection. The care plan also indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-13 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and records review, the facility failed to ensure one out of 13 residents (Resident 23) received salad texture prepared according to the mechanical soft diet (food textures modified for people who have difficulty chewing and swallowing) spreadsheet. This failure had the potential to result in decreased intake related to difficulty chewing and increased choking risk for Resident 23. Findings: During a dining observation on 7/6/2021 at 12 p.m., observed Resident 23 had a plate of Caesar salad with croutons on the tray. The meal ticket on Resident 23 plate indicated Resident 23 diet was a mechanical soft diet. During a review of Resident 23 care plan titled, Nutrition, dated 2/21/2020, the care plan indicated Resident 23 was on a mechanical soft diet and Resident 23 was edentulous (without teeth). During a review of facility's lunch spreadsheet, dated 7/6/2021, the spreadsheet indicated for mechanical soft diet to provide ½ inch chop Caesar salad with no croutons. During an interview on 7/6/2021 at 12:01 p.m., Licensed Vocational Nurse 2 (LVN 2) stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-13 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure fortified cereal was provided as ordered by the physician to one of 13 sampled residents (Resident 14). This failure had the potential to result in decreased caloric intakes and lead to undesirable weight loss. Findings: During a review of resident 14's admission Record (Face Sheet), the face sheet indicated Resident 14 was admitted to the facility on [DATE]. Resident 14 diagnoses included anorexia (lack or loss of appetite for food) and generalized muscle weakness. During a review of Resident 14's Minimum Data Set (MDS), a resident assessment and care-planning tool, dated 5/28/2021, the MDS indicted Resident 14 was moderately impaired of cognition (thought process) for daily decision making. During an interview on 7/8/2021 at 7:40 a.m., Resident 14 stated she only had milk this morning. Resident 14 stated she did not eat foods because they were not good and stated she did not eat hot cereal because they did not have it. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-07-13 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure trash stored in the dumpster area was maintained in a sanitary manner when one out of four garbage dumpsters were overfilled. This failure had the potential to attract disease causing pests to harbor in the dumpster area. Findings: During a concurrent observation and interview on 7/6/2021 at 9:41 a.m., the Dietary Service Supervisor (DSS) acknowledge one garbage dumpster in the parking lot were overfilled with cardboard boxes and both lids were unable to close. The DSS stated trash bin should not be overfilled. During an interview on 7/7/2021 at 8:51 a.m., the Director of Maintenance (DOM) stated the garbage dumpsters were maintained by the housekeeping staff. DOM stated he would do rounds to ensure cleanliness of the area and ensure garbage dumpster lids were closed. However, the DOM stated they may need more dumpsters as trash sometimes cannot all fit before trash collection time. The Facility did not have a policy specific to garbage dumpster maintenance and monitoring. According to the 2017 U.S.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$146,356 in federal fines across 4 penalties. 2 Medicare payment denials on record.
- $27,378 — penalty dated 2026-06-23
- $61,240 — penalty dated 2025-08-15
- $12,425 — penalty dated 2025-01-06
- $45,313 — penalty dated 2024-08-23
- Medicare payment denial — starting 2024-11-23 for 4 days
- Medicare payment denial — starting 2024-04-24 for 21 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CORPORATE INTERFACE SERVICES — 40 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.5 | -1.5 vs chain |
| Health inspection | 1 of 5 | 2.4 | -1.4 vs chain |
| Staffing | 3 of 5 | 2.4 | +0.6 vs chain |
| Quality measures | 4 of 5 | 3.9 | +0.1 vs chain |
The other 39 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CORPORATE INTERFACE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/18/2024 |
| ROCKPORT ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/20/2025 |
| CALIMBAHIN, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/18/2024 |
| HUANG, JIMMY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| GRAND AVENUE WELLNESS GP LLC | Organization | GENERAL PARTNERSHIP INTEREST | since 04/15/2014 |
| RECHNITZ, SHLOMO | Individual | LIMITED PARTNERSHIP INTEREST | since 08/01/2014 |
| GRAND AVENUE-LET LLC | Organization | ADP OF THE SNF | since 05/08/2025 |
CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055077. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.