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Tulare Healthcare & Wellness Center, LP

680 East Merritt Avenue, Tulare, CA 93274 · For profit - Individual · 97 certified beds · (559) 686-8581 Medicare & Medicaid certified

Call the home — (559) 686-8581 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0606) — cited Nov 2023Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0740)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0606), cited Nov 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (72) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
591 E Merritt Ave · (559) 697-6757 · Call to confirm hours
Pharmacy
1028 N Cherry St · (559) 234-2112 · Call to confirm hours
Grocery
1111 N Cherry St · (559) 366-1410 · Call to confirm hours
Park
2750 W Yowlumne Ave · (559) 781-5780 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.8%10.2%15.4%better
Long-stay residents who lose too much weight4.1%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection0.4%1.2%2.0%better
Long-stay residents with depressive symptoms4.7%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.4%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened10.8%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication16.2%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine98.7%98.2%95.3%typical
Long-stay residents with pressure ulcers1.7%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control14.1%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table5.9%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine97.2%93.2%79.4%better
Short-stay residents rehospitalized after admission26.9%23.0%22.6%worse
Short-stay residents with an outpatient ER visit24.6%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.802.251.67typical
Long-stay outpatient ER visits per 1,000 resident days1.781.571.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 156 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.5%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
25.0%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 25.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 51% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.5%CMS range 40.7–55.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 8.5–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge25.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge14.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting92.9%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.6%CMS range 5.3–12.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.171.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.21
RN hours/ resident / day
1.31
LPN hours/ resident / day
2.59
Aide hours/ resident / day
4.10
Total nurse hours/ resident / day
0.11
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 97 beds and averages 89.3 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.10 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.21 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.59 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.79 hrs/resident/day on weekends vs 4.23 on weekdays — 10% thinner on weekends. RN hours go from 0.25 to 0.11 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2026-03-12)
19
at the previous standard inspection (2024-10-24)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

72 citations, most serious first. The 10 most serious are shown; the remaining 62 are one tap away and print in full.

  • Potential for harm · Dcited before2026-04-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy and procedure (P&P) when one of three sampled resident's (Resident 1) Release for responsibility for leave of absence (RFRFLOA) form was incomplete. This failure had the potential for Resident 1 to be at risk for injury or harm.Findings:During a review of Resident 1's Release for responsibility for leave of absence (RFRFLOA) form, dated 4/10/26, the RFRFLOA indicated, Date.4/10/26.time out.10:00 a.m. nurse initial.blank (missing initials) .date/time expected to return.blank (not documented) .date/time actually returned.blank (not documented.nurse initial.blank (missing initials) .During an interview on 4/16/26 at 11:42 a.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated when residents leave the facility for appointments it was the responsibility of the nurse to complete the RFRFLOA with the transport driver.During an interview on 4/16/26 at 11:49 a.m. with Registered Nurse (RN), RN stated it was the responsibility of the nurse to complete the RFRFLOA form when a resident leaves and returns to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-12 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to:1. Ensure four of 45 sampled residents (Resident 38, Resident 86, Resident 76, and Resident 29) were provided palatable (pleasant to taste) meals at a safe temperature. This failure had the potential for to cause foodborne illness (illness caused by the ingestion of contaminated food or beverages) and unintended weight loss.2. Ensure 45 of 45 sampled residents were served foods prepared in a method which maintained nutritive value of food, when vegetables were not prepared as close as possible to serving time. This failure had the potential to decrease the nutritional value of the food, cause nutritional decline, and negatively affect the resident's health.Findings: 1. During an interview on 3/9/26 at 10:07 a.m. with Resident 38, Resident 38 stated the facility food was not good. Resident 38 stated she ate meals in her room and the food was usually cold and did not taste good. During an interview on 3/9/26 at 10:21 a.m. with Resident 86, Resident 86 stated she does not like the facility food. Resident 86…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 45 of 45 sampled residents were served food prepared according to professional standards for food service safety and sanitary kitchen conditions when: 1. Dry food item was not stored in an airtight sealed container. 2. Three boxes of produce were not labeled with received dates. 3. Clean cooking utensils were not covered to prevent contamination. 4. Temperature of vegetable was not taken before serving to resident plate. 5. Dirty food serving pan was not sanitized before re-use. These failures had the potential to cause foodborne illnesses (illness caused by the ingestion of contaminated food or beverages) for residents.Findings: 1. During a concurrent observation and interview on 3/9/26 at 9:33 a.m. with Dietary Supervisor (DS) in Dry Storage room, one opened package of spaghetti pasta was on the shelf inside of a plastic bag that was not sealed. DS stated the open pasta should be stored in an airtight container. During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure three of 45 sampled residents (Resident 38, Resident 86, and Resident 53) were provided a homelike environment that ensured comfortable sound levels and reduced chronic noise. This failure had the potential to cause stress, decreased rest, and other health concerns. for Resident 38, Resident 86, and Resident 53.Findings: During an observation on 3/9/26 at 10:07 a.m. in Resident 38's room, alarm sounds and overhead paging announcements were heard coming from the hallway. During an observation on 3/9/26 at 10:21 a.m. in Resident 86's room, alarm sounds were heard coming from the hallway. During an observation on 3/9/26 at 10:47 a.m. in Resident 76's room, alarm sounds and overhead paging announcement were heard coming from the hallway. During an observation on 3/9/26 at 10:59 a.m. in Resident 9's room, alarm sounds were heard coming from the hallway. During an observation on 3/10/26 at 10:05 a.m. in hall 200, multiple staff and residents were entering and exiting through door (leading to outside garden…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to follow its policy and procedure (P&P) titled, Person-Centered Care Planning, for three of 24 residents (Resident 64, Resident 5 and Resident 10). This failure had the potential to result in Resident 64, Resident 5 and Resident 10's care needs not being met.Findings:1. During an observation on 3/9/26 at 9:39 am, Resident 64 was in her room seated in a wheelchair. Resident 64 had a foley catheter bag with yellow urine inside the foley catheter bag that was attached to the railing on the left side of the resident's bed.During a review of Resident 64's Order Summary Report (OSR), dated 3/2/26, OSR indicated, Resident 64 had an Indwelling (fixed in the body)/SP [status post] Catheter (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder for removing fluid) 18(FR# [French - catheter size]) with [NAME] 10ml via gravity drainage for urinary retention (the inability to fully or partially empty the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 98) physician order for oxygen therapy was followed. This failure had the potential to result in oxygen toxicity (a condition where breathing too much oxygen starts to harm the body's cells instead of helping them) for Resident 98.Findings: During a review of Resident 98's Order Summary Report (OSR), dated 3/7/26, the OSR indicated, Oxygen 2 Lpm [liters per minute] Via [by] Nasal Cannula [NC, lightweight tube that has two small prongs that sit inside the nose to deliver oxygen] Continuously every shift. During a concurrent observation and interview on 3/9/26 at 10:27 a.m. with Registered Nurse (RN) 1 in Resident 98's room, Resident 98 was in bed wearing a NC. Resident 98's oxygen concentrator (medical device that provides oxygen) was set to 3 Lpm. RN 1 stated Resident 98 was receiving 3 Lpm of oxygen. RN 1 stated she was unsure of Resident 98's oxygen orders. During an interview on 3/9/26 at 10:31 a.m. with RN 1, RN 1 stated Resident 98 should have only been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an environment free of accident hazards for 45 of 45 sampled residents when a pack of cigarettes and a lighter were found unsupervised on a table, outside, near the 300 hallway exit door. This failure had the potential to result in the burn injuries, fire or death.Findings:During a concurrent observation and interview on 3/11/26 at 10:22 a.m. with Administrator, outside, near the 300 hallway's exit door, there was a pack of cigarettes and a lighter sitting unsupervised on a table. Administrator stated there were 16 cigarettes in the pack and the lighter was working. Administrator stated that anyone could have picked up the lighter and started a fire.During a review of the facility's policy and procedure (P&P) titled Smoking Residents, dated 8/18/23, the P&P indicated, The IDT will develop an individualized plan of care for safe storage, use of smoking materials, assistance and/or required supervision, for residents who smoke.During a review of the facility's P&P titled, Resident Rooms and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-12 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure three of three sampled Licensed Vocational Nurses (LVN 2, LVN 1, and LVN 3) completed a wound vacuum (a device that removes fluid, reduces swelling and increases blood flow to wound and stimulates tissue growth) care and dressing change competency. This failure had the potential to result in severe complications including infection, bleeding, skin damage, pain, and tissue damage to the wound.Findings: During a review of Resident 7's Brief Interview for Mental Status [BIMS - an assessment of cognition (how well a person thinks, remembers, and learns]. A score of 0 - 7 suggests severe cognitive impairment, 8 - 12 suggests moderate cognitive impairment and 13 - 15 suggests cognition is intact], dated 1/6/26, the BIMS indicated Resident 7's BIMS score was 14. During a review of Resident 7's Order Summary Report (OSR), dated 1/16/26, the OSR indicated, Wound Vac.STAGE 4 PRESSURE ULCER [a full thickness wound that has gone through all layers of skin and fat, reaching deep enough to expose muscle and bone] TO SACRAL REGION…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 8) had an informed consent for psychotropic (medication to treat mental disorders) medication prior to administration. This failure resulted in Resident 8 receiving psychotropic medication without his consent and without knowing the risks and benefits of the medication.Findings:During a review of Resident 8's Order Details (OD), dated 7/26/25, the OD indicated, Resident 8 was prescribed Risperdal (to treat mental disorders) 0.5 mg (milligram) by mouth daily to begin 7/27/25.During a review of Resident 8's OD, dated 8/22/25, the OD indicated, Resident 8's Risperdal was increased to 0.5 mg twice a day.During a concurrent interview and record review on 3/11/26 at 9:26 a.m. with Medical Record (MR). MR was unable to provide a Risperdal consent form completed for Resident 8's Risperdal 0.5 mg by mouth daily started on 8/27/26 or when the Risperdal was increased to 0.5 mg twice a day on 8/22/25.During a review of the facility's P&P titled, Informed Consent, dated 1/30/2026, the P&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a discharge notice was sent to Ombudsman (an advocate for residents of nursing homes, board and care centers and assisted living facilities) for one of two sampled residents (Resident 85). This failure had the potential to result in Resident 85 not having an advocate who could inform them of their admission, transfer, and discharge rights.Findings:During a review of Resident 85's Electronic Health Record (EHR), [undated], the EHR indicated Resident 85 was transferred to the hospital on [DATE] and came back to the facility on 1/3/26.During an interview on 3/11/26 at 2:36 p.m. with Social Service Director (SSD), SSD stated there is no Ombudsman notification for Resident 85. SSD stated nurses should be notifying the Ombudsman when residents are transferred to the hospital.During an interview on 3/12/26 at 9:30 a.m. with Registered Nurse (RN) 2, RN 2 stated nurses do not notify Ombudsman for any discharges to the hospital or home.During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 62 citations
  • Potential for harm · D2026-03-12 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and records review, the facility failed to ensure one of five sampled staff (Certified Nursing Assistant [CNA] 2) had a completed initial competency evaluation completed upon hire. This failure had the potential to result in CNA 2 providing care that did not meet the resident's needs.Findings:During a concurrent interview and record review on 3/12/26 at 10:15 a.m. with Director Staff Development (DSD), CNA 2's personnel file (PF), undated, was reviewed. The PF indicated CNA 2 was hired on 4/23/25 and there was no initial competency evaluation document. DSD stated CNA 2's initial competency evaluation was not completed.During a review of the facility's Staff Competency Validation (SCV), dated 3/28/24, SCV indicated, Policy: Competency validation is completed to evaluate an individual's performance, evaluate group performance, meet standards set by regulatory agencies, address problematic issues, and enhance performance review.During a review of the facility's policy and procedures (P&P) titled, Performance Review, dated May 23, 2019, the P&P indicated, Procedure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and records review, the facility failed to ensure one of five staff (Certified Nursing Assistant [CNA] 1) completed an annual performance review. This failure had the potential to result in CNA 1 providing care that did not meet the residents' needs. Findings:During a concurrent interview and record review on 3/12/26 at 10:15 a.m. with Director of Staff Development (DSD), CNA 1's personnel file (PF) undated, was reviewed. The PF indicated CNA 1's most recent performance evaluation was completed on 8/30/24. DSD stated CNA 1 did not have an annual performance in August 2025. DSD stated CNA 1 should have had an annual performance evaluation completed.During a review of the facility's policy and procedures (P&P) titled, Performance Review, dated 5/23/19, the P&P indicated, Procedure II. Formal Evaluations for Full-Time and Part-Time employees are to be conducted at a minimum of, annually.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Monthly Medication Regimen Review (MRR evaluation of medications by a pharmacist to identify, prevent or resolve medication related problems) recommendations was acted upon for one of five sample residents (Resident 85). This failure had the potential to result in adverse health outcomes for Resident 85. Findings:During a review of Resident 85's Order Summary Report (OSR), dated 1/10/26, the OSR indicated Resident 85 was prescribed Lasix (a medication used to treat fluid retention) 20 milligram (mg) one time a day for seven days (1/10/26 to 1/17/26).During a concurrent interview and record review on 3/11/26 at 2 p.m. with Medical Records (MR), Resident 85's MRR, dated 1/17/26, was reviewed. The MRR indicated, consider continuing Lasix 20 mg po [by mouth] daily. MR stated Resident 85's MRR medication recommendation by the pharmacist was not implemented. MR stated Resident 85's Lasix was discontinued on 1/17/26 and was not continued.During an interview on 3/11/26 at 2:56 p.m. with Director of Nursing (DON), DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure medications were properly labeled in two of four sampled medication carts (Med Cart 1 and Med Cart 2). This failure had the potential to result in residents receiving the wrong medication, the wrong dose, or another resident's medication. 2. Ensure medications were stored in a safe and secure manner when;a. One of four sampled medication carts (Med cart 2) was left unlocked;b. One of 24 sampled residents (Resident 44) medications were left unattended on Resident 44's bedside table. These failures had the potential to result in accidental ingestion by residents, drug diversion/theft, medication being misplaced and/or tampered with, and data breech of resident health information.Findings: 1. During a concurrent observation and interview on 3/10/26 at 10:20 a.m. with Licensed Vocational Nurse (LVN) 5 near the A and B wing nurses' station, Med Cart 1 contained one opened bottle of Geri Care (brand name) artificial tears eye drops (used to provide hydration and lubrication for dry, irritated eyes) that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection prevention practices when:1. One of two clean laundry bins had dirt-like debris at the bottom.2. One of one unmarked laundry bin containing clean pillows was stored in the dirty laundry area.3. Two of five sampled staff members (Medical Doctor [MD] 1, Nurse Practitioner [NP] 1) did not apply appropriate Personal Protective equipment (PPE, gowns, gloves, face masks, face shields or other equipment designed to protect the wearer from injury or the spread of infection or illness) prior to providing care to a resident on enhanced barrier precautions (EBP, an infection control practice that utilizes the use of gown and gloves during high contact care activities to stop the spread of multi-drug resistant organisms [MDRO]). 4. One of two sampled Licensed Vocational Nurse (LVN 3) did not disinfect glucometers between resident use.These failures had the potential to result in the spread of disease causing organisms and infections of residents, staff, and visitors. Findings: 1. During a concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident's (Resident 9) feeding pump (used to deliver feeding and nutrition through a gastrostomy tube [G-tube inserted through the abdominal wall into the stomach) was secured to a pole to prevent pump from falling. This failure had the potential to cause injury to Residents, staff, and visitors and cause injury to Resident 9's G-tube if feeding pump falls. Findings: During an observation on 3/9/26 at 10:59 a.m. in Resident 9's room, a feeding pump was sitting on the overbed table next to Resident 9's bed. During a concurrent observation and interview on 3/11/26 at 1:57 p.m. with Licensed Vocational Nurse (LVN) 7, in Resident 9's room, a feeding pump was sitting on over bed table next to Resident 9's bed. LVN 7 stated she did not know why the feeding pump was on the overbed table and not attached to the pole. LVN 7 stated the pump could fall and should have been secured to the pole. During a review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-12 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a safe, functional, sanitary, and comfortable environment when:1. Two of two laundry dryer filters were not free of thick lint buildup. This failure had the potential to increase the risk of a fire affecting residents' safety. 2. One of one shower room ceiling had cracked ceiling plaster. This failure had the potential to increase the risk mold and contaminants which can contribute to respiratory illness in residents.3. One of two housekeeping carts containing chemicals was missing the locking top. This failure had the potential to result in an increased risk of residents' exposure to accidental ingestion, poisoning, skin and or eye irritation, and burns from housekeeping chemicals. 4. Two of two resident restrooms had cracked flooring. This failure had the potential to increase the risk of lacerations (cuts) and severe bruising to residents. Findings: 1. During a concurrent observation and interview on 3/9/26 at 9:38 a.m. with the Maintenance Supervisor (MS), in the laundry room, there were two dryers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-23 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure it's policy and procedure (P&P) was followed when apple crisp was substituted with apple cake and the Registered Dietician (RD) was not notified. This failure had the potential for the residents to be at risk of inadequate nutrition.Findings:During an observation on 12/23/25 at 12:36 p.m. in the hallway, Resident 1's lunch meal tray contained macaroni and cheese, zucchini and a large piece of cake.During a review of the facility's Winter Menu (WM) dated 12/23/25, the WN indicated Chicken Jambalaya, seasoned zucchini, parsley garnish, garlic bread, apple crisp and milk. was to be served for lunch.During a review of the Substitution List (SL) dated 12/22/25, the SL indicated, Menu Day/meal.lunch.date.12/22/25.item being substituted.apple crisp.replacement item.apple cake.reason for substitution.out of stock.RD initials.(blank)During an interview on 12/23/25 at 1:03 p.m. with Certified Dietary Manager (CDM) , CDM stated the apple crisp for lunch was substituted with apple cake due to not having all the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide accommodation of needs for one of five sampled resident (Resident 1), when Resident 1 was left lying in bed while side rails (prevent falls and assist getting in and out of bed) were placed to Resident 1's bed using a drill (power tool). This failure resulted in Resident 1's bed shaking, causing severe pain to Resident 1's fractured (broken) left leg.Findings:During a review of Resident 1's admission Record (AR), dated 10/25, the AR indicated Resident 1 diagnoses including Left Tibia (shin bone) Fracture and chronic (persistent) pain syndrome. Resident 1's admission Minimum Data Set (MDS-a standardized, comprehensive assessment tool), dated 10/31/25, the MDS indicated, Resident 1 had a BIMS (Brief Interview for Mental Status-which evaluates cognition, the ability to remember and think clearly) score of 14 (score of 13-15 cognitively intact).During a concurrent observation and interview on 11/5/25 at 11:05 a.m. with Resident 1, Resident 1 was lying in bed. Resident 1's left leg was wrapped in a full…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-24 · tag F0774 — isolated
    Help the resident with transportation to and from laboratory services outside of the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure transportation was provided for one of five sampled residents (Resident 1). This failure resulted in Resident 1 missing scheduled follow up appointment with orthopedic doctor (treats injuries and disease affecting bones, muscle, and etc.) and potential for increased risk of complications, prolonged recovery, and worsening pain.Findings:During a review of Resident 1's admission Record (AR), dated 10/25, the AR indicated Resident 1 had a diagnosis of Left Tibia (shin bone) Fracture. Resident 1's Order Summary Report (OSR), dated 10/24/25 indicated, Follow up with [doctor] x 2 weeks. schedule transportation.During a review of Resident 1's Progress Notes (PN), dated 10/28/25 at 10 a.m. indicated, Resident has an appointment 11/11/25 @ 10:16 w/ [doctor] (orthopedic).During a concurrent interview and record review on 11/24/25 at 11:01 a.m. with Social Service Designee (SSD), SSD reviewed Resident 1's clinical records and confirmed Resident 1 had a scheduled orthopedic appointment on 11/11/25 at 10:16 a.m. SSD stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement the care plan for one of three sampled resident's (Resident 1) when Resident 1's abrasion to the left shin treatment order ended and it was not re-evaluated. This resulted in Resident 1 not receiving treatment or monitoring of the abrasion and had the potential for the abrasion to worsen.Findings:During a review of Resident 1's Care Plan dated 8/10/25, the CP indicated, Altercation with roommate on 8/10/25.interventions. Abrasion to left shin. Cleanse with dermal wound spray, pat dry with 4x4 gauze, apply TAO (triple antibiotic ointment), leave open to air.Abrasion to left shin. Re-evaluate to extend or heal.During a review of the Order Summary Report (OSR) dated 8/1/25-8/31/25, the OSR indicated, Abrasion to left shin. Re-evaluate or heal.start date 8/18/25.During a review of the Treatment Administration Record (TAR) dated 8/2025, the TAR indicated, the last time the abrasion was monitored or treated was day shift on 8/18/25.During a review of Resident 1's Skin Issues (SI) dated 8/18/25 (completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement care plan intervention for one of three sampled residents (Resident 1) with a known history of elopement (the act of leaving facility unsupervised and without prior authorization) attempts. This failure resulted in Resident 1 leaving the facility unsupervised and without a wander guard (wearable bracelet that detects resident with cognitive impairments approaches or attempts to exit), putting Resident 1 at risk for serious injury.Findings:During a review of Resident 1's admission Record (AR), undated, the AR indicated Resident 1 was admitted on [DATE] with diagnoses of dementia (a progressive state of decline in mental abilities). During a review of Resident 1's Change of Condition (COC) note dated 7/2/25, at 2:09 p.m. the COC indicated, Resident eloped from facility . resident was last seen at 1 p.m. in hallway. resident was found by CNA (Certified Nursing Assistant) by Burger King. Resident 1's Elopement Evaluation dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its own policy and procedure when an allegation of abuse was not reported to the proper authorities for one of three sampled residents (Resident 1). This failure resulted in violation of Resident 1's rights. XXXXXXCan you change the failureXXX Findings: During an interview on 4/30/25 at 9 a.m. with Ombudsman (an advocate for residents of nursing homes), Ombudsman stated they did not receive an SOC 341 (a required form used to report suspected abuse of dependent adults and elders) from the facility regarding the allegation of abuse between Resident 1 and Certified Nursing Assistant (CNA). During a review of Resident 1's Progress Notes (PN), dated 4/24/25 at 3:44 p.m., the PN indicated, Resident (1) stated male CNA, transferred her out of bed to wheelchair, resident stated that male CNA hurt her during transfer. During an interview on 4/30/25 at 10:18 a.m. with Director of Nurses (DON), DON stated on 4/24/25 Resident 1 reported CNA being rough on purpose during wheelchair transfer. During a concurrent interview and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-27 · tag F0906 — pattern
    Provide enough power supply for lighting all entrances and exits; equipment for fire detection and alarm systems, and extinguishers.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a working generator for 13 of 13 sampled residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8, Resident 9, Resident 10, Resident 11, Resident 12, and Resident 13) requiring an oxygen concentrator (a device that provides oxygen) during a power outage. This failure resulted in the facility having no power for approximately 15 minutes and potential for Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8, Resident 9, Resident 10, Resident 11, Resident 12, and Resident 13 without oxygen and potential for respiratory distress. Findings: During an interview on 12/27/24 at 10:50 a.m., with Administrator, Administrator stated a plan power outage with the electric company was initiated on 12/19/24 at 9:30 p.m. Administrator stated the generator immediately turned on at approximately 9:30 p.m. but continued shutting off after 12 p.m. Administrator stated the facility was without power for approximately 15 minutes from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-24 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices when: 1. The facility policy and procedure (P&P) titled Laundry Services was not followed for one of one laundry room not clean and sanitary. 2. The facility P&P titled Housekeeping-General was not followed when a used toilet brush was left on top of the clean area of one of two housekeeping carts. 3. The facility P&P titled Personal Protective Equipment was not followed when two of 19 nursing staff (Licensed Vocational Nurse [LVN] 9 and Certified Nursing Assistant [CNA] 4) did not remove the N95 mask (respiratory protective device) before leaving an transmission based precaution (measures used to protect staff, patient and visitors from infection) room. 4. The posted Centers for Disease Control and prevention (CDC, national health organization) posted signage for required PPE (gown, gloves, face shield, and facemask) inside a transmission based precaution room was not followed by two of two staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-24 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to arrange regularly scheduled resident council meetings for three out of three sampled residents (Resident 53, Resident 51 and Resident 29). This failure resulted in the denial of Residents to meet regularly to discuss care and quality of life issues, and for the facility to be unaware of and unable to address residents' concerns. Findings: During a review of the facility's Resident Council Minutes (RCM) dated 7/29/24, the RCM indicated the last resident council meeting was held on 7/29/24. During an interview on 10/22/24 at 8:37 a.m. with Resident 53, Resident 53 stated, We have only met one time. During an interview on 10/22/24 at 8:51 a.m. with Resident 51, Resident 51 stated, I am not aware of resident council at all. During an interview on 10/22/24 at 9 a.m. with Resident 29, Resident 29 stated he is not aware of a resident council. Resident 29 stated, I do not know what that [resident council] is. During an interview on 10/24/24 at 8:52 a.m. with Administrator, Administrator stated, These [Resident Council…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to 1. Follow physician orders (PO) to wrap one of one sampled resident's (Resident 287) left leg daily. This failure resulted in Resident 287's leg to become red and swollen. 2. Complete weekly nursing assessments for two of three sampled residents (Resident 77 and Resident 36). This failure had the potential for residents' physical and emotional care needs to go unmet. 3. Follow its policy and procedure (P&P) titled, Medication-Self Administration, for three of 22 sampled residents (Resident 1, Resident 24, and Resident 43) when the facility did not complete the Assessment for Self Administration of Medications ([NAME]). This failure had the potential for medication to be inaccurately administered by the resident. Findings: 1. During a concurrent observation and interview on 10/23/24 at 10:27 a.m. with Resident 287, on the patio, Resident 287 was alert, oriented, and sitting in her wheelchair. Resident 287's left leg was unwrapped and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled Activity Program when: 1. Activity assessments were not completed for five of five sampled residents (Resident 337, Resident 46, Resident 438, Resident 42, and Resident 41). 2. Activity care plan was not completed for one of five sampled residents (Resident 438). These failures had the potential for the facility to not be aware of Resident 337, Resident 46, Resident 438, Resident 42, and Resident 41 activity preferences. Findings: 1. During a concurrent interview and record review on 10/23/24 at 3:55 p.m. with Minimum Data Set Coordinator (MDSC), Resident 337's medical record (MR), undated was reviewed. MDSC stated there was no activity assessment in Resident 337's MR. MDSC stated on 10/10/24, the facility admitted Resident 337. MDSC stated Resident 337's activity assessment should have been completed within seven days of admission. During a concurrent interview and record review on 10/23/24 at 3:59 p.m. with MDSC, Resident 46's MR, undated, was reviewed. MDSC stated there was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-24 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete Social Service Assessments (SSA) within seven days of admissin for three of seven sampled residents (Resident 388, Resident 438, and Resident 337). This failure had the potential for not meeting residents' psychosocial needs. Findings: During a concurrent interview and record review on 10/23/24 at 4:10 p.m. with Social Services Designee (SSD), Resident 337 medical record (MR), undated was reviewed. SSD stated there was no SSA started within seven days of Resident 337's admission to the facility. Resident 337 was admitted on [DATE] and social service assessment was started on 10/21/24. During a review of Resident 388's admission Record (AR), dated 10/8/24, the AR indicated Resident 388's admission date was 10/8/24. During a concurrent interview and record review on 10/24/24 at 10:44 a.m. with Social Services Designee (SSD), Resident 388 SSA dated 10/21/24 was reviewed. SSD stated the Social Services Department has seven days to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure meals were served at a safe and palatable (appetizing) temperature for two of three sampled residents (Resident 41 and Resident 42). This failure had the potential for residents not meeting their nutritional needs. Findings: 1. During an interview on 10/21/24 at 11:20 a.m. with Resident 41, Resident 41 stated, The breakfast was cold this morning, extra cold. The food is bland. During a review of Resident 41's Minimum Data Set (MDS-assessment tool), dated 6/13/24, the MDS indicated Resident 41's Brief Interview for Mental Status (BIMS, cognition assessment tool, 15-point scale: 0-7 severe impairment, 8-12 moderate impairment, 13-15 cognitively intact) score was 13. During an interview on 10/21/24 at 3:07 p.m. with Resident 42, Resident 42 stated, Breakfast is always cold, the sausage and the eggs. The hot food is not hot. During a review of Resident 42's MDS dated 7/19/24, the MDS indicated Resident 42 had a BIMS score of 15. During an observation on 10/21/24 at 12:18 p.m., in the B-wing hallway, the carts carrying the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to follow its policy and procedure (P&P) titled, Dietary Department-Infection Control when one of one Dietary Aide (DA) 1 did not wash his contaminated hands before returning to food service. This failure had the potential to contaminate food and cause food borne illness. Findings: During a concurrent observation and interview on 10/22/24 at 11:30 a.m. with Dietary Aide (DA) 1 in the facility kitchen, DA 1 changed the red bucket sanitizer solution and placed the bucket back on the counter. DA 1 immediately went back to handling the food without performing hand hygiene. DA 1 stated he should have washed his hands before returning to handling the food. During a review of the facility's policy and procedure (P&P) titled, Dietary Department-Infection Control, dated 2024, the P&P indicated, Proper Hand Washing: g. During food preparation, as often as necessary to remove soil and contamination when changing tasks.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure four of 41 sampled resident's (Resident 337, Resident 70, Resident 10, and Resident 41) call lights were within reach. This failure had the potential for residents to be unable to call for assistance and had the potential for delayed care provision. Findings: During a concurrent observation and interview on 10/21/24 at 9:25 a.m. with Certified Nursing Assistant (CNA) 6 in Resident 337's room, Resident 337's call light was on the floor on the right side of her bed. CNA 6 stated Resident 337's call light was on the floor and the call light should be within Resident 337's reach. During a concurrent observation and interview on 10/21/24 at 9:34 a.m. with Director of Nursing (DON), in Resident 70's room, Resident 70's call light was on top of the bed frame behind the head of the bed. Resident 70 was unable to reach the call light. DON stated call light was not within Resident 70's reach and call light should be clipped to the sheet. During a concurrent observation and interview on 10/21/24 at 9:47 a.m. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled, Advance Directive [legal document indicating resident's decision for end-of-life treatment and care] when one of two sampled residents' (Resident 41) request for more information on advanced directives was not provided. Findings: During a concurrent interview and record review on 10/24/24 at 8:56 a.m. with Administrator, Resident 41's AHCD dated 6/7/24 was reviewed. The AHCD indicated, I would like receive more information. Administrator stated, Nothing from social services and nothing in the progress notes for more information on advance directives. During a review of Resident 41's face sheet (provides relevent resident information), dated 5/31/24, the face sheet indicated the facility admitted Resident 41 on 5/31/24. During a review of Residents 41's Brief Interview for Mental Status, (BIMS, cognition assessment tool, 15-point scale: 0-7 severe impairment, 8-12 moderate impairment, 13-15 cognitively intact) dated 5/31/24, Resident 41's Bims Score indicated 13. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled Disclosure of PHI [protected health information] for one of one sampled residents (Resident 61) when one of Resident 61's medical diagnoses was disclosed to Resident 61's roommate. This failure resulted in the Former Director of Nursing (FDON) revealing Resident 61's PHI to another resident. Findings: 1. During an interview on 10/21/24 at 4:07 p.m. with Resident 61's family member (FM 1), FM 1 stated Resident 61's roommate (Resident 15) asked FM 1 if Resident 61 had [medical condition]. FM 1 stated he responded by saying no, even though Resident 61 did have the medical diagnosis Resident 15 mentioned. During an interview on 10/23/24 at 8:19 a.m. with Resident 15, Resident 15 stated the old boss (FDON) told him, Resident 61 had [medical condition]. Resident 15 stated FDON was no longer working at the facility and was now working in a neighboring city. During an interview on 10/23/24 at 8:28 a.m. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policies and procedure titled Pressure Injury Prevention for one of seven sampled residents (Resident 75) did not receive preventative interventions for a pressure ulcer/injury (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence). This failure resulted in Wound Care Provider (WCP) performing a surgical excisional procedure to remove non-living tissue in Resident 75's pressure wound and had the potential for Resident 75 to continue to develop further skin breakdown and the Stage 3 pressure injury to worsen. Findings: During an interview on 10/21/24 at 11:19 a.m. with Resident 75, Resident 75 stated, I have wounds on my tailbone both upper and lower. During a review of Resident 75's Wound Evaluation & Management Summary (WEMS), dated 10/15/24, the WEMS indicated, Resident 75's had a Stage 3 (full thickness tissue loss) Pressure Wound for more than 19 days. The wound size was 1 centimeter (cm, unit of measurement) by 0.4 cm by 0.1 cm with a surface…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow its policies and procedures (P&P) titled, Gait Belt dated 9/16 and Ambulation when Physical Therapy Assistant (PTA) ambulated one of three sampled residents (Resident 438) without a facility provided gait belt, and supported Resident 438 by holding onto her pants waistband. This failure had the potential for Resident 438 to fall and sustain injuries. Findings: During an observation on 10/22/24 at 11:25 a.m. in the hallway, a Physical Therapy Assistant (PTA) was assisting Resident 438 to walk. PTA was holding onto Resident 438's pants' waistband. The gait belt on Resident 438 was fraying (coming apart) During an interview on 10/22/24 at 11:35 a.m. with PTA, PTA stated he did not use a gait belt (transfer belt used to help a resident move safely and maintain their balance). PTA stated, I felt like she (Resident 438) was steady, but the gait belt does help out. The gait belt does reduce falls. PTA stated the facility provides gait belts, but this gait belt was his own. PTA stated the gait belt on Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow physician orders (PO) for pain management for one of one sampled residents (Resident 75) when: 1. Physician ordered pain medications were not given as ordered for one of one sampled residents (Resident 75). 2. Physician ordered non-pharmacological (not using non-medication) interventions were not implemented for one of one sampled residents (Resident 75). These failures resulted in Resident 75 refusing to eat, pain not being managed and had the potential for more pain medication to be used. Findings: 1. During an interview on 10/21/24 at 11:20 a.m. with Resident 75, Resident 75 stated, I have pain on my knees, feet, and back. Resident 75 stated her pain scale was 8/10 [1 to 10 numeric pain scale. 0 no pain, 1 to 4 = (equal to) mild pain, 5 to 7 = moderate pain, 8 - 9 = severe pain, 10 = excruciating pain]. During an interview on 10/21/24 at 11:32 a.m. with Licensed Vocational Nurse (LVN) 6, LVN 6 stated she was covering for LVN 11's lunch break, but she did not have the keys to the narcotic (strong pain medication)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to reorder medication timely for one of 13 sampled residents (Resident 28) This failure resulted Resident 28 not receiving his physician ordered medication and had the potential for Resident 28's glaucoma to worsen. Findings: During a review of Resident 28's Order Summary Report (OSR), dated active orders as of 10/22/24, the OSR indicated, on 8/28/24 Brinzolamide [used to treat glaucoma, an eye disease] Ophthalmic [eye] Suspension 1% (Brinzolamide) Instill (drop) 1 drop in both eyes three times a day for glaucoma . During a concurrent observation and interview on 10/22/24 at 11:52 a.m. with Licensed Vocational Nurse (LVN) 6, in D-wing, LVN 6 was administering medication to Resident 28. LVN 6 stated, Resident 28's 12 p.m. dose of Brinzolamide was not available to give. During a review of Resident 28's Medication Administration Record (MAR), dated 10/24, the MAR indicated Resident 28 was not given his Brinzolamide doses on 10/22/24 at 12 p.m. or 5 p.m. During a review of Resident 28's Progress Notes, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow its: 1. Policy and procedure (P&P) titled, Medication Storage in the Facility for three of 22 sampled residents (Resident 1, Resident 24, and Resident 43) when medications were found at residents' bedside. This failure had the potential for medication to be accessed by unauthorized staff and residents. 2. P&P titled Medication Storage in the Facility and the Manufacturer's Instructions for use (IFU) for one of one medication. This failure had the potential to result in a loss of medication potency (strength), inaccurate test results and adversely affect the residents' health. 3. P&P titled Medication Storage in the Facility was not followed when two of two medication carts stored topical medications (eye drops, injectable medications, creams, ointments, lotions and patches) with oral medications. This failure had the potential for medications to be cross contaminated. Findings: 1. During an observation on 10/21/24 at 10:07 a.m. in Resident 1's room, an open, single use vial of eye drops with liquid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of seven sampled residents (Resident 27) had a follow-up dental appointment. This failure had the potential to result in decreased appetite and weight loss due to difficulty eating. Findings: During a concurrent observation and interview on 10/21/24 at 10:15 a.m. with Resident 27, in her room, Resident 27 's dentures were found next to her bedside table. Resident 27 stated, My lower denture is loose. I'm not wearing it. During a concurrent interview and record review on 10/24/24 at 10:05 a.m. with Minimum Data Set Coordinator (MDSC), Resident 27's Dental Notes (DN), dated 6/4/24 was reviewed. The DN indicated, doesn't wear dentures, [dentures are] 5-6 years old. MDSC was unable to find follow-up dental notes with Resident 27's dentist since her last dental appointment on 6/4/24. MDSC stated there should have been a follow-up appointment with the dentist regarding realignment.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure meal preferences were honored for two of 41 sampled residents (Resident 55 and Resident 1). This failure had the potential for Resident 55 and Resident 1's nutritional needs to not be met and the potential for unintended weight loss due to the food not meeting their nutritional needs. Findings: 1. During a concurrent observation and interview on 10/21/24 at 12:17 p.m. with Certified Nursing Assistant (CNA) 10, in Resident 55's room. CNA 10 delivered Resident 55's lunch tray. Resident 55's tray was missing his juice. CNA 10 stated the juice was not on Resident 55's lunch tray. During a concurrent interview and record review on 10/21/24 at 12:18 p.m. with CNA 10, Resident 55's Meal Tray Ticket (MTT), dated 10/21/24 was reviewed. The MTT indicated, Resident 55 should have 4 ounces (oz) of juice on his tray. CNA 10 stated the MTT indicated Resident 55 should have had juice on his tray. During an interview on 10/21/24 at 12:19 p.m. with Resident 55, Resident 55 stated he did not receive the juice he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed obtain a therapeutic diet order for one of three sampled residents (Resident 388). This failure had the potential for Resident 388 to not obtain sufficient calories and nutrients. Findings: During a concurrent observation and interview on 10/21/24 at 12:25 p.m. in Resident 388's room, with Resident 388, Resident 388 had no teeth and no dentures. There was a plate with an uneaten half of zucchini. Resident 388 stated the uncut zucchini was difficult to eat. Resident 388 stated he preferred for the zucchini to be cut up. During a review of Resident 388's Care Plan (CP), dated 10/14/24, the CP indicated, The resident [Resident 388] has nutritional problem or potential nutritional problem. Interventions: NAS [No Added Salt] diet, Regular texture, Regular/Thick consistency. During a review of Resident 388's CP, dated 10/22/24, the CP indicated, The resident [Resident 388] has oral/dental health problems r/t [related to] edentulous [having no teeth], no dentures per preference. Interventions: Diet as Ordered. Consult…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the facility's policy and procedure (P&P) titled, Completion & Correction when two of 4 sampled residents' (Resident 27 and Resident 36) medical record were not accurate. This failure had the potential to negatively impact the interventions and treatments for Resident 27 and the continuity of care for Resident 36 Findings: 1. During a concurrent interview and record review on 10/24/24 at 10:41 a.m. with Minimum Data Set Coordinator (MDSC), Resident 27's MDS [assessment tool] Assessment (MDSA),was reviewed. The MDSA dated 12/21/23 under the Oral/Dental Status indicated, No natural teeth or tooth fragment(s) [edentulous - all teeth are missing]. No [should have been marked Yes]. MDSC stated Resident 27 was edentulous, the MDS Assessment under the Oral/Dental Status was inaccurate. During a concurrent interview and record review on 10/24/24 at 10:41 a.m. with MDSC, Resident 27's Order Summary Report (OSR), dated 10/24/24 was reviewed. The OSR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-18 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure previous employment and personal reference checks were completed for two of two sampled employees (Registered Nurse [RN] 1 and RN 2) prior to being hired. This failure had the potential to put residents at risk for abuse. Findings: During a review of RN 1's Employee Information Sheet (EIS) dated 7/11/24, the EIS indicated, Hire Date 7/11/24. During a review of RN 2's Employee Information Sheet (EIS) dated 8/1/24, the EIS indicated, Hire Date 8/1/24. During a review of RN 1's Previous/Current Employment Verification (PCEV) form undated, the PCEV indicated, RN 1's previous employment and personal references were not verified prior to hire. During a review of RN 2's PCEV undated, the PCEV indicated, RN 2's previous employment and personal references were not checked prior to hire. During a concurrent interview and record review, on 9/18/24 at 10:30 a.m. with Administrator, Administrator reviewed RN 1 and RN 2's personnel record. Administrator stated the previous employment, and personal references were not checked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was monitored every 30 minutes after eloping from the facility. This failure had the potential for Resident 1 to be at risk for further elopement and at risk for harm. Findings: During a review of Resident 1's Progress Notes (PN) dated 9/13/24 at 7:37 p.m., the PN indicated, 5 p.m. staff noticed resident was not to be found in facility. Resident was found on Prosperity Ave in Tulare, CA on his wheelchair by staff member. Staff member redirected resident back to facility.Recommendations: Q (every) 30 (minutes) monitoring. During a review of Resident 1's Q 30 minute checks (QMC), dated 9/13/24-9/24/24, the QMC indicated, Resident 1 was monitored one time on 9/13, two times on 9/14, 9/15, 9/21 and 9/24, and three times a day on 9/16, 9/17, 9/18, 9/19, 9/20, 9/22, and 9/23. During a concurrent interview and record review, on 9/26/24 at 9:11 a.m. with Director of Nursing (DON), Resident 1's QMC dated 9/13/24- 9/24/24 was reviewed. DON stated the documentation indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-31 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a safe discharge was provided for one of two sampled resident (Resident 1) when Resident 1 was discharged home with Resident 2's prescribed medications. This had the potential for Resident 1 to take the wrong medication and potential for adverse effects. Findings: During an interview on 7/31/24 at 10:40 a.m. with Resident 1, Resident 1 stated she was discharged home on 7/23/24 with her roommates (Resident 2's) prescribed medication. Resident 1 stated, What if I didn't look and I didn't know and I took them (Resident 2's prescribed medication). During an interview on 7/31/24 at 12:09 p.m. with Registered Nurse (RN), RN stated upon Resident 1's discharge on [DATE], Licensed Vocational Nurse (LVN) handed Resident 1 a bag filled with medications. RN stated she did not double check or triple check to ensure all medications inside the bag were prescribed for Resident 1. RN stated Resident 1 was discharged home with Resident 2's prescribed medication.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was treated with respect. This failure resulted in Resident 1's rights being violated. Findings: During a review of Resident 1's Cognitive Patterns (CP), dated 4/14/24, the CP indicated, Should brief Interview for Mental Status be Conducted? .No (resident is rarely/never understood) . During a review of Resident 1's Transfer/Discharge Report (TDR), dated 7/3/24, the TDR indicated, Resident 1 was a [AGE] year-old admitted on [DATE] and had diagnoses of Unspecified Dementia (progressive or persistent loss of intellectual functioning, especially with impairment of memory and abstract thinking, and often with personality change, resulting from organic disease of the brain), anxiety (characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities.) During a review of the Facility Reported Event (FRE), dated 6/8/24, the FRE indicated, Describe the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify one of three sampled residents (Resident 1) Physician when Resident 1 had a significant change in condition requiring hospitalization. This failure resulted in a delay of care. Findings: During an interview on 5/15/24 at 10 a.m. with Resident 1's Responsible Party (RP), RP stated Resident 1 was transferred to the acute hospital on 5/11/24. During a review of Resident 1's medical record, there was no documented evidence Resident 1's Physician was notified of Resident 1's significant change of condition and transfer to the acute hospital. During an interview on 5/15/24 at 1:37 p.m. with the Administrator, Administrator stated Resident 1 was transferred to the acute hospital on 5/11/24. Administrator was unable to find documented evidence Resident 1's Physician was notified of Resident 1's significant change in condition. Administrator stated she was not aware what type of change of condition Resident 1 had that required transfer to the acute hospital. During an interview on 5/15/24 at 1:47 p.m. with Director of Nurses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to assess one of three sampled residents (Resident 1) when Resident 1 had a significant change in condition. This failure has the potential for unmet care needs. Findings: During an interview on 5/15/24 at 10 a.m. with Resident 1's Responsible Party (RP), RP stated Resident 1 was transferred to the acute hospital on 5/11/24. During a review of Resident 1's medical records, there was no documented evidence an assessment was completed when Resident 1 had a significant change in condition and was transferred to the acute hospital. During an interview on 5/15/24 at 1:37 p.m. with the Administrator, Administrator stated Resident 1 was transferred to the acute hospital on 5/11/24. Administrator stated the nurse on-duty failed to assess and document when Resident 1 had a change of condition. Administrator stated because there was no documentation made by the nurse on-duty, Adminsitrator was not aware what type of change of condition Resident 1 had that required transfer to the acute. During an interview on 5/15/24 at 1:47 p.m. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure wound care was provided for one of three sampled residents (Resident 1) according to physician's order. This failure has the potential to result in worsening of Resident 1's wounds. Findings: During a review of Resident 1's Order Summary Report (OSR) , dated 4/6/24 thru 5/11/24, the OSR indicated Resident 1 had the following treatments: Stage 2 pressure ulcer (lesion caused by unrelieved pressure that results in damage to the underlying tissue) to coccyx (tail bone area) was to be cleanse with a wound cleanser, apply calmoseptine (wound ointment) topically, and leave open to air every shift (day and night). Surgical sutures and scarring to abdomen, cleanse with wound cleanser, pat dry, leave open to air every shift. Dehisced (reopen) surgical wound to abdomen, cleanse with wound cleanser, apply medi honey (wound gel), cover with dressing every shift. During a review of Resident 1's Treatment Administration Record (TAR), dated 4/6/24 thru 5/11/24, the TAR for the stage 2 pressure ulcer wound and surgical sutures and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify one of two sampled residents (Resident 1) Responsible Party (RP) after a fall resulting with a black left eye and a cut to left lower lip. This failure resulted Resident 1's RP not being notified of the fall incident. Findings: During a concurrent interview and record review on 5/9/24 at 1:16 p.m. with Assistant Director of Nurses (ADON), Resident 1's medical records was reviewed. ADON stated Resident 1 was admitted to the facility on [DATE], under respite care (temporary care). ADON stated Resident 1 had a fall incident on 5/6/24 and sustained a black eye and a cut to left lower lip. During an interview on 5/9/24 at 3:05 p.m. with Licensed Vocational Nurse (LVN), LVN stated on 5/6/24, Resident 1 was in the front lobby when she had fallen off her wheelchair when she attempted to stand. LVN stated Resident 1 sustained a cut to her left lower lip and left black eye. LVN stated she notified the hospice (type of care that focuses on the relief of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure physician ' s orders were followed for one of three sampled residents (Resident 1). This failure resulted in Resident 1 not receiving an antibiotic as ordered for an infection. Findings: During a review of Resident 1 ' s Examination Notes (performed by Physician 1) (EN), dated 2/8/23, the EN indicated, Diagnosis and Plan.continue Cipro (antibiotic) 500 mg [milligrams] PO (by mouth) BID (twice a day). During a concurrent interview and record review, on 2/21/24 at 4:22 p.m., with Director of Nursing (DON), Resident 1 ' s Medication Administration Record (MAR), dated 2/2023 was reviewed. The MAR indicated, Cipro Oral Tablet 500 mg.give 1 tablet by mouth two times a day .for 14 days.start date 1/25/23. The last dose of Cipro was administered to Resident 1 on 2/8/23 (same day Physician 1 gave new order to continue Cipro). DON stated, Resident 1 received the last dose of Cipro on 2/8/23 and the Cipro should have been continued as ordered by Physician 1. During a review of the facility ' s policy and procedure (P&P)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement infection control and prevention practices according to facility ' s policy and procedure for 18 of 18 residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8, Resident 9, Resident 10, Resident 11, Resident 12, Resident 13, Resident 14, Resident 15, Resident 16, Resident 17, Resident 18) during an outbreak of Covid (a highly contagious easily spread viral infection) infection in the facility. This failure had the potential to result in spread of Covid infection and other infectious diseases to residents, staff, and visitors. During an observation on 11/8/23 at 11:14 a.m. at the facility entrance, Central Supply Clerk (CSC) was observed amongst Resident 1, Resident 2 and Resident 3 with her N95 face mask (a mask that covers the nose and mouth used to prevent the spread of infection) hanging below her chin. During an interview on 11/8/23 at 11:15 a.m. with Director of Nursing (DON), DON stated the facility had positive cases of Covid infection with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility: 1.Failed to implement plan of care for one of four sampled residents (Resident 2). 2. Failed to develop a plan of care for one of four sampled residents (Resident 1). These failures had the potential for Resident 1 and Resident 2 to have further falls. Findings: 1. During a review of Resident 2 ' s Progress Notes (PN), dated 11/22/23 at 12:15 p.m., the PN indicated, IDT (Interdisciplinary Team-members from different disciplines working collaboratively, with a common purpose, to set goals, make decisions and share resources and responsibilities) Fall Follow UP: Unwitnessed fall on 11/12/2023 at 1:15 a.m. [Resident 2] was observed by the CNA (Certified Nursing Assistant) to be on the floor by her bedside.IDT recommendations. nonskid strips place on floor by bed. During a review of Resident 2 ' s Care Plan (CP), dated 10/25/23, the CP indicated, The resident is high risk for falls r/t [related to] .H/O [history of] falls, weakness, attempts to transfer without assistance, episodes of forget fullness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to implement their policy titled Transfer and Discharge for one of three sampled residents (Resident 1). This failure resulted in a delay in return to facility from an acute hospital and had the potential for an adverse outcome due to an unsafe discharge. Findings: During an interview with on 11/7/23 at 10:34 with Complainant, Complainant stated on 11/6/23 the facility sent Resident 1 to the hospital and was ready to go back to the facility on the same date 11/6/23. Complainant stated the hospital attempted to send Resident 1 back to the facility via ambulance, but the facility refused to take Resident 1 back stating she was discharged . During an interview on 11/8/23 at 1:33 p.m. with admission Coordinator (AC), AC stated Resident 1 was a private pay resident (not covered by insurance) and the facility could no longer meet her needs once she was sent out to the acute hospital. AC stated Resident 1 had been in the facility for approximately 20 days. AC stated the facility told the hospital staff they could no longer meet the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-20 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a criminal background check was completed prior to hire for one Licensed Vocational Nurse (LVN) 1. This failure had the potential for residents to be at risk for abuse. Findings: During a review of the Background Screening Report (BSR) dated 3/13/23. The BSR indicated, the report was completed on 3/13/23. During an interview on 10/31/23 at 2:30 p.m., with Director of Nursing (DON), DON stated, background checks should be completed prior to hire. During a concurrent interview and record review, on 10/31/23 at 1:51 p.m. with Director of Staff Development (DSD), LVN 1's Personnel Change Notice (PCN), dated 3/1/23 was reviewed. The personnel file indicated, LVN 1 was hired on 3/1/23 (12 days prior to the BSR being completed). DSD stated, the BSR was completed on 3/13/23, and it should have been done prior to LVN 1 being hired. During a review of the facilty's policy and procedure (P&P) titled, Abuse-Prevention, Screeining, & Training Program dated 7/18, the P&P indicated, The facility conducts criminal background checks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-11-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Maintain food storage and food handling practices in a safe and sanitary manner. 2. Keep the ice machine in the kitchen clean and sanitary. 3. Dispose food beyond used-by-date. These failures had the potential for transmission of food-borne illness. Findings: 1. During a concurrent observation and interview on 11/7/22, at 9:48 AM, with Food and Nutrition Services Director (FNSD), inside the kitchen walk-in refrigerator, one plastic container with cheese-like substance and two plastic containers with a mixture of canned fruits were observed unlabeled and undated. FNSD confirmed the findings and stated, the cheese-like substance was cottage cheese and the fruit mix was fruit cocktail. FNSD stated, usually a sticker with the date of preparation and used-by date is placed on the tray with the food items, this identifies the foods that were prepared and the food items were good for two days once prepared. During a concurrent observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-11-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection prevention and control practices when: 1. Hand-held nebulizer (a device that turns liquid medications into a fine mist, allowing for easy absorption into the lungs) mouthpiece and facemask connected to a continuous positive airway pressure (CPAP machine- used in the treatment of sleep apnea) were left exposed and unlabeled on the shelf located on the wall behind Resident 37's bed. 2. Oxygen tubing/connector was on the floor. 3. Certified Nursing Assistant (CNA) 1 did not properly dispose of her gown and gloves when exiting Resident 36's room, which was on transmission-based precaution (used to help stop the spread of germs from one person to another), and touched the doorknob with used and contaminated gloves to open the door. 4. Licensed Vocational Nurse (LVN) 1 did not use aseptic technique (standard healthcare practice that helps prevent the transfer of germs to or from an open wound and other susceptible areas) during tracheostomy care (a surgically created hole [stoma] in one's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-10 · tag F0553 — failed to let residents help plan their care — pattern
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the residents or residents' representatives participated in the care planning conferences for four of five sampled residents (Resident 4, Resident 29, Resident 34, and Resident 176). This failure had the potential for unmet care needs. Findings: During an interview on 11/7/22, at 3:46 PM, with Resident 29, Resident 29 stated, she had not participated in care planning conferences. Nobody has invited me. During a concurrent interview and record review, on 11/9/22, at 3:35 PM, with Assistant Director of Nursing (ADON), Resident 29's Care Conference Record dated 2/4/22, was reviewed. ADON stated, care conferences occur quarterly. Social Services Director is responsible for arranging the meeting with the resident or the resident's representative. ADON stated, the last completed care conference for Resident 29 was on 2/4/22. ADON was unable to provide documentation Resident 29 or the resident's representative was present in the meeting. ADON stated, We talked about the overall care of the resident and their concerns. It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-10 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to: 1. Re-evaluate and document current condition for Level 1 Preadmission Screening and Resident Review (PASARR-a federal requirement to ensure residents with mental disorder or intellectual disabilities are not inappropriately placed in a nursing home) for one of four sampled residents (Resident 29). 2. Refer and coordinate with the appropriate State-designated authority for three of four sampled residents (Resident 4, Resident 18, and Resident 36) with positive Level 1 PASARR for Level ll PASARR (filled out if Level I is positive) determination. These failures had the potential for Resident 4, Resident 18, Resident 29, and Resident 36 to not receive the appropriate services related to their mental disorder, intellectual disabilities, or other related cognitive impairment. Findings: 1. During a concurrent interview and record review on 11/9/22, at 10:17 AM, with Assistant Director of Nursing (ADON), Resident 29's Level 1 PASARR, dated 9/11/17, was reviewed. Resident 29's PASARR Level 1 indicated negative, resident has no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-10 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a baseline care plan (initial plan of care for newly admitted residents completed within 48 hours of admission) was completed for four of eight sampled residents (Resident 237, Resident 240, Resident 235, Resident 241) within 48 hours of admission. This failure had the potential to result in unmet care needs. Findings: During a review of Resident 237's Baseline Care Plan (BCP), dated 10/17/22, the BCP indicated, only section 4: dietary, therapy, and social services were completed. Section 1: general information and initial goals, section 2. functional status, section 3. health conditions, and section 5. summary and signatures were incomplete and left blank. During a review of Resident 240's BCP, dated 11/10/22, the BCP indicated, only section 4: dietary, therapy, and social services were completed. Section 1: general information and initial goals, Section 2. functional status, Section 3. health conditions, and Section 5. summary and signatures were incomplete and left blank. During a review of Resident 235's BCP,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-10 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents' Informed Consents (process in which patients are given important information, including possible risks and benefits, about a medical procedure or treatment) for psychoactive medications (drugs that cause changes in mood, thoughts, feelings, or behavior) were signed appropriately for two of three sampled residents (Resident 4 and Resident 36). This failure had the potential for Resident 4 and Resident 36 to not fully understand the treatment/intervention and consequences of the decisions regarding the use of psychoactive or psychotropic medications (drugs/medications use to manage symptoms of anxiety, depression, psychological distress, and/or insomnia [difficulty sleeping]). Findings: During a concurrent interview and record review, on 11/9/22, at 2 PM, with Nursing Consultant (NC), Resident 4's Medication Administration Record (MAR), dated 11/2022 was reviewed. The MAR indicated, Buspirone (medication to treat anxiety disorder) 15 mg (milligram, a unit of measure) give one tablet three times a day,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-10 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure two of two sampled residents (Resident 36 and Resident 37) had physician's orders and were determined to self-administer medications safely. This failure had the potential for adverse consequences. Findings: During a concurrent observation and interview, on 11/7/22, at 12:43 PM, in Resident 36's room, with Certified Nursing Assistant (CNA) 1, two tubes of Terrasil Ringworm Ointment were on top of Resident 36's nightstand. Resident 36 stated, I have ringworms all over my body and I use and apply this cream. Resident 36 stated, the nurses were aware I am applying this cream by myself. Sometimes, the nurses help me. CNA 1 confirmed the findings. During a concurrent interview and record review, on 11/7/22, at 12:55 PM, with Licensed Vocational Nurse (LVN) 2, Resident 36's Physician's Orders (PO), dated November 2022, was reviewed. The PO indicated, On 11/2/22, Terrasil cream to be applied PRN as needed for ringworm treatment, every 6 hours for 14 days. LVN 2 was unable to provide documentation a physician's order was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure personal property for one of one sampled resident (Resident 176) was secured and free from theft or loss. This failure resulted in Resident 176's feeling deeply upset from the loss of her personal cell phone. Findings: During an interview on 11/7/22, at 4:14 PM, with Resident 176, Resident 176 stated, she lost her personal cell phone on 10/5/22 and she reported it to the facility. Resident 176 stated, the cell phone was inside her bear pouch and was taken from it. Resident 176 stated, I know a facility staff member took my cell phone because she told my niece, I got your aunt's phone and she is not going to get it back. During a concurrent interview and record review, on 11/9/22, at 3:33 PM, with Social Services Director (SSD), the Theft and Loss Log, [undated] was reviewed. The Theft and Loss log indicated, Resident 176 reported her missing cell phone on 10/5/22. The log did not indicate the description of the phone, date and time of loss, or any other pertinent information. SSD stated, [Resident 176's] niece knew…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to conduct further investigation of an alleged theft by facility staff for one of one sampled resident (Resident 176)'s personal cell phone. This failure had the potential for more incidents of theft and loss in the facility when further investigations are not completed. Findings: During an interview on 11/7/22, at 4:14 PM, with Resident 176, Resident 176 stated, she lost her personal cell phone on 10/5/22 and she reported it to the facility. Resident 176 stated, the cell phone was inside her bear pouch and was taken from it. Resident 176 stated, I know a facility staff member took my cell phone because she told my niece, I got your aunt's phone and she is not going to get it back. During a concurrent interview and record review, on 11/9/22, at 3:33 PM, with Social Services Director (SSD), the Theft and Loss Log, [undated], was reviewed. The Theft and Loss Log indicated, Resident 176 reported her missing cell phone on 10/5/22. SSD stated, [Resident 176's] niece knew one facility staff member is in possession of Resident 176's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement comprehensive care plans for two of eight sampled residents (Resident 235 and Resident 241). This failure had the potential to result in unmet care needs. Findings: 1. During an observation on 11/7/22, at 11 AM, in Resident 235's room, Resident 235 had a indwelling Foley catheter (a tube held in place in the bladder to collect urine) with drainage bag hanging on left side of bed. During a concurrent interview and record review, on 11/9/22, at 3 PM, with Minimum Data Set (Resident assessment tool) Coordinator (MDSC), Resident 235's Comprehensive Care Plans (Person-Centered Plan of Care), dated 11/4/22 were reviewed. The comprehensive care plans indicated, there was not one developed for Resident 235's Foley catheter. MDSC was unable to provide documentation there was a comprehensive care plan developed for Resident 235's Foley catheter and stated there should have been one initiated. 2. During an interview on 11/8/22, at 1:44 PM, with Resident 241, Resident 241 stated, he wishes he could be more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to evaluate the effectiveness of the fall care plan and update the care plan with physician participation for the care of one of one sampled resident (Resident 29) who had fallen seven times during the course of her stay at the facility. This failure resulted in Resident 29's reoccurrence of multiple falls with the same plan of care. Findings: 1. During an observation on 11/7/22, at 3:38 PM, in Resident 29's room, Resident 29 was in her bed, in low position, with floor mats on each side of the bed. Resident 29 responded when greeted. Resident's right eye was noted to have opacity (cloudy) of the cornea (clear front layer of the eye). Resident 29 stated, she's blind in her right eye. During a concurrent interview and record review, on 11/10/22, at 10:42 AM, with Assistant Director of Nursing (ADON), Resident 29's Progress Notes of fall incidences, dated 2/24/22, 5/3/22, 6/8/22, 6/14/22, 8/29/22, 10/3/22, and 10/26/22, were reviewed. The Progress Notes indicated Resident 29 fell on these dates. ADON confirmed these findings.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-10 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide an ongoing activity program to meet the needs and interests for one of eight sampled residents (Resident 241. This failure resulted in Resident 241 feeling socially isolated and depressed. Findings: During an interview on 11/8/22, at 1:44 PM, with Resident 241, Resident 241 stated, he is severely depressed. Resident 241 stated, I would love to participate in activities but I don't know what they have. Resident 241 stated, he is really sad that he doesn't get to participate in church every Sunday and would love to participate in mass at the catholic church. Resident 241 asked if there was someone he could do bible study with. Resident 241 stated, activity staff does not come to see him and that he is not offered activities to do in his room. Resident 241 stated, he liked board games such as Mexican train, chess, checkers, writing poetry, and playing bingo. Resident 241 stated, he has never seen an activity calendar to see what they offer. Resident 241 stated, he feels isolated to his room. Resident 241 stated, staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the necessary care and services to maintain skin integrity related to wound healing in accordance with the comprehensive assessment and plan of care for one of one sampled resident (Resident 237). This failure resulted in increased swelling and pain for Resident 237. Findings: During a review of Resident 237's admission Record (AR), dated 10/14/22, the AR indicated, Resident 237 was admitted for surgical aftercare following surgery of cutaneous abscess (a collection of pus that has built up within the tissue of the skin) of his right foot. During a concurrent observation and interview on 11/7/22, at 11:30 AM, with Resident 237, in Resident 237's room, Resident 237 had a wound dressing that was closely wrapped around his right foot and ankle exposing part of the wound and causing the toes and ankle to be discolored and swollen. The wound exposed had bloody and yellow drainage seeping through the wound dressing. Resident 237 stated, he informed the nurse who did his dressing change last night that his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-10 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of eight sampled residents (Resident 241) received services to meet the resident's behavioral health care needs. This failure resulted in Resident 241's increase episodes of sadness and feelings of depression causing decreased appetite. Findings: During a concurrent observation and interview on 11/8/22, at 1:46 PM, with Resident 241, in Resident 241's room, Resident 241 had flat affect and looked sad. Resident 241 stated, he feels hopeless and has been depressed for a long time. Resident 241 stated, I don't know why God is keeping me alive. Resident 241 stated, he has been depressed for a long time and that he saw a Psychiatrist (Doctor that treats mental illness) regularly before coming to this facility. Resident 241 stated, he told staff he would like to see a Psychiatrist and states he has not seen one yet. Resident 241 stated, he does not have an appetite and does not have a lot of interest in daily activities. Resident 241…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-10 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to make a dental referral for two of two sampled residents (Resident 18 and Resident 49 ) with cracked, broken, and missing teeth. This failure had the potential to result in unplanned weight loss due to poor dentition affecting residents' ability to eat. Findings: During an interview on 11/8/22, at 2:03 PM, with Resident 49, Resident 49 stated, I have bad teeth, broken, and I have dental caries. I told the nurse it's affecting my ability to eat. During a review of Resident 49's MDS (Minimum Data Set-a resident assessment tool) Section L, Oral/Dental Status, dated 9/30/22, the MDS indicated, D. Obvious or likely cavity or broken natural teeth. During an interview on 11/8/22, at 4:31 PM, with Resident 18, Resident 18 stated, she had cracked teeth and needed to see a dentist. During a review of Resident 18's MDS Section L, Oral/Dental Status, dated 10/19/22, the MDS indicated, B. No natural teeth or teeth fragments (edentulous). During an interview on 11/9/22, at 3:57 PM, with Social Services Director (SSD), SSD stated, I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records were accurate for one of one sampled resident (Resident 34). This failure had the potential to affect resident's care when information, progress, and condition of the resident were not properly documented in accordance with Resident 34's health condition. Findings: During a review of Resident 34's admission Record (AR), dated 8/28/22, the AR indicated, Resident 34 is an [AGE] year-old female, re-admitted to the facility on [DATE]. Resident 34's diagnoses were Type 2 Diabetes Mellitus (chronic disease characterized by high levels of sugar in the blood), End-Stage Renal Disease (chronic kidney disease in which the kidneys no longer function, leading to a need for a regular course of dialysis), Dependent on Dialysis (a procedure that uses a machine to remove waste products and excess fluid from the blood when the kidneys stop working properly), Moderate Protein Calorie Malnutrition (lack of protein and low caloric intake leading to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CORPORATE INTERFACE SERVICES — 40 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 2 of 52.4-0.4 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 3 of 53.9-0.9 vs chain
The other 39 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Autumn Creek Post AcuteChico, CA 1 of 5Coral Cove Post AcuteLong Beach, CA 1 of 5East Terrace Rehabilitation & Wellness Centre, LPLos Angeles, CA 1 of 5Four Seasons Healthcare & Wellness Center, LPNorth Hollywood, CA 1 of 5Hawthorne Healthcare & Wellness Centre, LPHawthorne, CA 1 of 5Los Feliz Healthcare & Wellness Center, LPLos Angeles, CA 1 of 5Mar Vista Country Villa Healthcare & WellnessLos Angeles, CA 1 of 5Oakwood Healthcare CenterChico, CA 1 of 5Pioneers Memorial Skilled Nursing CenterBrawley, CA 1 of 5Plaza Healthcare CenterSanta Ana, CA 2 of 5Anaheim PointAnaheim, CA 2 of 5Bay Vista Healthcare & Wellness Centre, LPLong Beach, CA 2 of 5Chico Terrace Care CenterChico, CA 2 of 5Claremont Heights Post AcuteClaremont, CA 2 of 5Eureka Rehabilitation & Wellness Center, LPEureka, CA 2 of 5Fortuna Rehabilitation And Wellness Center, LPFortuna, CA 2 of 5Granada Rehabilitation & Wellness Center, LPEureka, CA 2 of 5Montecito Heights Healthcare & Wellness Centre, LPLos Angeles, CA 2 of 5Pasadena Park Healthcare And Wellness CenterPasadena, CA 2 of 5San Rafael Healthcare & Wellness Center, LPSan Rafael, CA 2 of 5Westwood Post Acute CareLos Angeles, CA 2 of 5York Healthcare & Wellness CentreLos Angeles, CA 3 of 5Alhambra Healthcare & Wellness Centre, LPAlhambra, CA 3 of 5Bay Marina Post AcuteOakland, CA 3 of 5Monterey Healthcare & Wellness Centre, LPRosemead, CA 3 of 5Ontario Grove Healthcare & Wellness Centre, LPOntario, CA 3 of 5Overland Terrace Healthcare & Wellness Centre, LPLos Angeles, CA 3 of 5Pavilion On Pico Healthcare & Wellness Centre, LPLos Angeles, CA 3 of 5Princeton Manor Healthcare Center, LLCOakland, CA 3 of 5Seaview Rehabilitation & Wellness Center, LPEureka, CA 4 of 5Ivy Creek Healthcare & Wellness CentreSan Gabriel, CA 4 of 5Kings Healthcare & Wellness Center LPHanford, CA 4 of 5Pine Grove Healthcare & Wellness Centre, LPSan Gabriel, CA 4 of 5River Valley Healthcare & Wellness Centre, LPRedding, CA 4 of 5West Hollywood Healthcare & Wellness Centre, LPLos Angeles, CA 5 of 5Delta Healthcare & Wellness Center, LPVisalia, CA 5 of 5North Point Healthcare & Wellness Centre LPFresno, CA 5 of 5Oxnard Manor Healthcare CenterOxnard, CA 5 of 5West Pico Terrace Healthcare & Wellness Centre LPLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CORPORATE INTERFACE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/18/2024
ROCKPORT ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2021
COOKE, AMANDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024
MIYAKAWA, JONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
TULARE WELLNESS GP, LLCOrganizationGENERAL PARTNERSHIP INTERESTsince 10/09/2020
RECHNITZ, SHLOMOIndividualLIMITED PARTNERSHIP INTERESTsince 10/09/2020
ERETZ TULARE PROPERTIESOrganizationADP OF THE SNFsince 02/01/2021

CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
-10.7%
Operating marginrevenue minus expenses
$981K
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 63%Medicare 18%Other / private 19%

This home reported $981K paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$375per resident / day
operating cost
$11,389per month
≈ monthly operating cost
$339per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055649. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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