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Bethel Health Care Center

13 Park Lawn Drive, Bethel, CT 06801 · For profit - Corporation · 161 certified beds · (203) 830-4180 Medicare & Medicaid certified

Call the home — (203) 830-4180 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations CMS recorded as corrected before the inspection ended (past non-compliance)$16,036 in federal fines
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $16,036 in federal fines (most recent 2024-05-10)
  • about 27% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
6 Stony Hill Rd · (203) 408-6409 · Call to confirm hours
Pharmacy
7 Stony Hill Rd · (203) 448-1030 · Call to confirm hours
Grocery
ShopRite0.9 mi
143 Federal Road
Park
7 Old Grays Bridge Rd · (203) 775-7310 · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.4%18.0%15.4%better
Long-stay residents who lose too much weight8.2%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.7%0.9%better
Long-stay residents with a urinary tract infection1.7%1.5%2.0%better
Long-stay residents with depressive symptoms55.2%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.7%3.5%3.3%better
Long-stay residents whose ability to walk worsened8.7%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.3%17.6%18.9%typical
Long-stay residents given the seasonal flu vaccine93.9%93.5%95.3%typical
Long-stay residents with pressure ulcers3.6%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control29.9%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table17.7%17.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.7%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine85.4%69.7%79.4%typical
Short-stay residents rehospitalized after admission22.3%24.3%22.6%typical
Short-stay residents with an outpatient ER visit13.1%10.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.962.061.67worse
Long-stay outpatient ER visits per 1,000 resident days0.811.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 400 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.3%U.S. median 51.5%
Got home and stayed home
9.2%U.S. median 10.7%
Went back to hospital
53.2%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 53.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 109 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 56% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.3%CMS range 40.1–50.451.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.2%CMS range 6.5–11.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge53.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting99.4%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.6%CMS range 5.9–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.191.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
1.00
LPN hours/ resident / day
2.46
Aide hours/ resident / day
4.22
Total nurse hours/ resident / day
0.46
RN hoursweekends
35.9%
Total nursing turnover
34.6%
RN turnover

How full it usually is: this home is certified for 161 beds and averages 151.6 residents a day — about 94% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.22 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.68 hrs/resident/day on weekends vs 4.43 on weekdays — 17% thinner on weekends. RN hours go from 0.89 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-07-22)
15
at the previous standard inspection (2023-09-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

31 citations, most serious first. The 12 most serious are shown; the remaining 19 are one tap away and print in full.

  • Actual harm · Gcited before2024-05-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to follow the plan of care when obtaining the resident's weight, Resident #1 sustained a foot laceration that required hospitalization as a result. The finding includes: Resident #1 had diagnoses that included type one diabetes mellitus, and end stage renal disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had intact cognition, severely impaired vision, and required assistance with transfers. The care plan dated 3/27/2024 identified Resident #1 had the potential for falls due to impaired vision and impaired mobility with interventions that directed the resident is to remain seated in the wheelchair while being weighed on the scale. Review of the Facility's Accident and Incident form dated 4/4/2024 identified on 4/4/2024 at 11:15 A.M. staff were helping Resident #1 get onto the scale when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-05-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #6), reviewed for accidents, the facility failed to ensure the resident's wheelchair cushion was secured to the wheelchair and as a result, the resident fell and sustained an injury. The finding includes: Resident #6 had diagnoses that included dementia, atrial fibrillation and heart failure (on blood thinner). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #6 had severe cognitive impairment and required extensive assistance for locomotion in a wheelchair. The Resident Care Plan (RCP) dated 5/23/2023 identified Resident #6 had limited mobility due to weakness and deconditioning, was non ambulatory and had a history of repeated falls. Interventions in part directed the use of a wheelchair. Review of the facility incident report dated 7/12/2023 at 9:45 A.M. identified staff responded to a noise in the common area and observed Resident #6 on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · E2025-07-22 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy, and interviews for 3 of 4 residents (Resident #8, 60 and 117) reviewed for dignity, the facility failed to ensure signs that included personal and health information, were not posted and visible in the residents' room. The findings include:1. Resident #8 was admitted to the facility in January 2022 with diagnoses that included metabolic encephalopathy, dysphagia, and muscle weakness. A dysphagia evaluation report dated 11/14/24 identified Resident #8 was being evaluated for life limiting or threatening dysphagia with feeding difficulties and coughing with the purpose of the evaluation to determine the least restrictive diet and appropriate swallowing maneuvers and strategies. Further Resident #8 was unable to feed him/herself and was fully dependent due to physical limitations. The report identified Resident #8 should not use straws, be positioned upright and take small bites/sips. Staff should monitor oral intake rate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #17) reviewed for comfort measures/hospice, the facility failed to ensure that the comprehensive care plan was reviewed and revised to include interventions related to comfort measures only. The findings include.Resident #17 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD), hypertensive heart disease with heart failure, and chronic pain.Facility documentation dated 5/24/24 identified Resident #17 was placed on hospice care due to heart failure and chronic pain.The quarterly MDS dated [DATE] identified Resident #17 had intact cognition, was frequently incontinent of bowel and bladder and required substantial assistance with toileting, bathing, and dressing. The clinical record dated 1/28/25 identified hospice care was discontinued.A physician's order dated 2/12/25 directed comfort measures only. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 resident (Resident #8) who were dependent on staff for feeding assistance, the facility failed to ensure that a resident was provided feeding assistance for a meal. The findings include:Resident #8 was admitted to the facility in January 2022 with diagnoses that included metabolic encephalopathy, dysphagia, and muscle weakness. A dysphagia evaluation dated 11/14/24 identified Resident #8 was being evaluated for life limiting or threatening dysphagia with feeding difficulties and coughing with the purpose of the evaluation to determine the least restrictive diet and appropriate swallowing maneuvers and strategies. Further, Resident #8 was unable to feed him/herself and was fully dependent due to physical limitations. The report identified Resident #8 should not use straws, be positioned upright, take small bites/sips, and staff should monitor oral intake rate, and cue multiple swallows. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #60) reviewed for dignity, the facility failed to follow the physician's order related to the resident's position in bed. The findings include:Facility documentation identified Resident #60 was hospitalized from [DATE] - 9/17/24 for right sided weakness. The 5-day MDS dated [DATE] identified Resident #60 had severely impaired cognition, required substantial assistance with eating and was dependent on staff to assist with toileting and transfers.Facility documentation identified Resident #60 was sent to the hospital for evaluation on 9/30/24 due to hypotension and bradycardia. An APRN note dated 10/11/24 identified Resident #60 had a history of becoming hypotensive easily and was to have the head of the bed elevated at all times with some decline at bedtime. A physician's order dated 10/11/24 directed to keep the head of bed elevated at all times and may decline some at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview for 1 of 8 residents (Resident #84), reviewed for accidents, the facility failed to ensure that two staff transferred the resident via a sit to stand lift per physician's orders and professional standards of practice, and for 3 of 6 residents (Resident #51, 71 and 95) reviewed for smoking, the facility failed to ensure that residents who had a history of smoking and/or had been found smoking and/or verbalized to staff that they currently smoked, adhered to the smoking policy and did not smoke on the facility grounds to ensure a hazard free environment, and for 1 of 4 residents (Resident #8) reviewed for dignity, the facility failed to ensure the environment was free of hazards for a resident assessed at risk to aspirate, and for 1 of 8 residents (Resident #138) reviewed for accidents, the facility failed to provide adequate supervision to prevent a fall. The findings include:1.Resident #84 was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy and interview the facility failed to date Insulin pens when opened and ensure medications were within their expiration. The findings include. Observation on [DATE] at 1:50 PM in the medication storage room on the first floor with LPN #3 identified the following. Ipratropium and Bromide and Albuterol, 1 box, 6 pouches, expired 6/2025. IV 5% dextrose 1000ml, outside of the manufacturer plastic cover, label states use by [DATE]. Lansoprazole syrup 3mg/ml, 2 bottles, 1 bottle expired [DATE], 1 bottle expired [DATE]. Observation on [DATE] at 2:00 PM of the [NAME] Medication Cart with LPN #3 identified the following. Humalog Kwikpen, opened 6/11. Lantus Solostar Insulin pen, 100u/ml, opened, no resident name on pen, no date opened. Per LPN #3 she believes the Lantus Insulin pen belongs to Resident #147 because he/she is the only resident on Insulin on that medication cart. Interview with the DNS on [DATE] at 9:30 AM identified that for the IV…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-29 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who was a recent admission and reviewed for omission of medication, the facility failed to notify the provider or implement proper procedures to authorize payment for a medication that was not covered by the resident's insurance to prevent the omission of a medication for forty-eight (48) days. The findings include: Resident #1's diagnoses included prostate cancer, quadriplegia, and chronic congestive heart failure. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 had no memory recall deficits, was alert and oriented to person, place and time, and was dependent on staff for all daily living skills. A physician's order dated 8/2/24 directed to administer the hormonal therapy drug in the treatment of advanced prostate cancer Orgovyx 120 milligrams (mg) one (1) time per day. Review of the nurse's notes from 8/3/24 through 8/26/24 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · E2023-09-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on tour of the kitchen and staff interview, the facility failed to ensure that the Dietary Department was maintained in a manner that food items were consistently labeled and stored to reflect their age or shelf-life. The findings included. Tour of the Dietary Department on 8/28/23 at 11:02 AM during the initial walk-through of the kitchen with the Dietary Manager (DM) identified the following: a. In the dry storage area, 1 bag of pasta was observed to be in the original packaging, was opened, but did not include a date when opened or an expiration date. b. In the dry storage area, 1 bag of fudge brownie mix was observed to be in the original packaging, was opened, with a date of 8/22/23, was identified by the DM to be good for 5 days and to be thrown out on 8/27/23 (1 day past the discard date). c. In the dry storage area, 1 bag of yellow cake mix was observed to be in the original packaging, was opened, with a date of 8/18/23, was identified by the DM to be good for 5 days and to be thrown out on 8/23/23 (5 days past the discard date). d. In the freezer, not in original…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 2 of 24 sampled residents (Resident #6 and Resident #30), the facility failed to ensure advance directives in the clinical record matched advanced directives in the electronic health record (EHR). The findings included: 1. Resident #6 was admitted to the facility on [DATE] with diagnoses that included dementia, severe intellectual disabilities, epilepsy, bipolar II disorder, and borderline personality disorder. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6 had severe cognitive impairment and required extensive assistance of 2 for bed mobility, and was totally dependent on the assistance of two for transfers, dressing, toilet use and personal hygiene. The Resident Care Plan dated [DATE] identified Resident #6 had an established advance directive of full code. Interventions included the resident's code status would be honored as directed by resident or legal surrogate. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and interviews for 2 of 3 residents (Residents #44 and #51) reviewed for dining, the facility failed to ensure adequate supervision was provided for a resident who required staff assistance with meals and failed to ensure that the care plan reflected the needs of the resident during meals. The findings included: 1. Resident #44's diagnoses included malnutrition, cerebral infraction with hemiplegia and hemiparesis, dysphagia, seizures, diabetes mellitus, end stage renal disease and dementia. The quarterly MDS assessment dated [DATE] identified the resident was moderately cognitively impaired and required limited one-person physical assistance with eating and personal hygiene. The physician's order dated 6/1/23 directed one to one feed supervision with meals for poor appetite. Instructions for Certified Nursing Aide revised on 6/7/23 directed one to one feed for meal surveillance. The discharge-return anticipated MDS assessment dated [DATE] identified Resident #44…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 19 citations
  • Potential for harm · Dcited before2023-09-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and staff interview for 1 of 3 residents (Resident #30) reviewed for care planning, the facility failed to maintain an accurate and current Resident Care Plan (RCP). The findings included: Resident #30 was admitted to the facility on [DATE] with diagnoses that include bipolar disorder, lupus anticoagulant syndrome, obsessive-compulsive behavior, and hypertensive heart disease with heart failure. The Resident Care Plan dated 3/22/23 identified Resident #30 had an actual nutritional problem and potential for malnutrition with a goal that resident will have further significant weight loss through next review. Interventions included to weigh the resident as ordered by MD/Physician as indicated and note weight fluctuations, to provide and serve diet as ordered and monitor intake and record every meal, and provide and serve supplements as ordered. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #30 had intact cognition and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and interview for 1 of 6 residents (Resident #40) reviewed for Pressure Ulcers/Injury, the facility failed to follow physician's orders regarding wound treatment as prescribed to promote wound healing. The finding included: Resident # 40's diagnoses included: Pressure Ulcer of Sacral Region, Stage 4, Necrotizing Fasciitis, Diabetes Mellitus Type 1, severe sepsis, and Acute Kidney Failure. An admission MDS assessment dated [DATE] identified Resident #40 as alert and cognitively intact, and required extensive assistance of two for bed mobility, transfers, dressing, toilet use, and extensive assistance of one for personal hygiene and eating. The MDS further indicated the resident has several pressure ulcers. A Resident Care Plan dated 8/2/23 identified the resident has several pressure ulcers related to immobility, incontinence, compromised nutritional status, diabetes disease process, and a history of ulcers. Interventions directed for the nursing staff to monitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and interview for 1of 3 residents (Resident #63) reviewed for Position/Mobility, the facility failed to ensure a splint was applied as ordered and the resident's skin was properly cleansed. The finding include: Resident # 63's diagnoses included Hemiplegia (paralysis) and Hemiparesis (weakness on one side of the body) post Cerebral Infarction (stroke), chronic kidney disease, and Depression. A physician's order dated 4/19/23, directed left resting hand splint on AM care/off PM care, perform skin checks, if redness noted, discontinue use, and notify rehab, two times a day on in am, off in pm. A Resident Care Plan revised on 6/2/23, indicated resident had an ADL (Activities of Daily Living) self-care deficit related to past medical history of CVA (Cardiovascular Accident/stroke) with paralysis and weakness on left side and a goal for resident to maintain current level of function in ADLs. Interventions included orthosis (brace), staff to assist with Left hand split,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews, the facility failed to ensure the [NAME] Wing Treatment Cart remained locked while not in use and unattended. The findings included: Observation on 8/30/23 at 7:30 AM identified the [NAME] Wing treatment cart was unlocked. Observation of the Treatment Cart continued until the ADNS locked the cart at 7:50 AM. Interview with RN #1 on 8/30/23 at 8:20 AM identified that he/she was not aware the Treatment Cart needed to remain locked. Interview with LPN #3 on 8/30/23 at 8:10 AM identified that the Treatment Cart must remain locked when not in use, had not used it since he/she arrived at 7:00 AM and was not aware of who left it unlocked. Interview with the ADNS on 8/30/23 at 10:50 AM identified that he/she did lock the Treatment Cart on 8/30/23 at 7:50 AM but had not used it since he/she arrived for his/her shift on 8/30/23. The ADNS further identified he/she was not aware of who left it unlocked. Observation of the [NAME] Wing Treatment Cart with LPN #5 on 9/1/23 at 9:03 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews for 1 of 2 residents (Resident #542) reviewed for nutrition, the facility failed to ensure the ordered nutritional supplement was provided. The findings included: Resident #542 was admitted to the facility on [DATE] with diagnoses that included a terminal condition of the bladder, chronic obstructive pulmonary disease (COPD), and reduced mobility. The Resident Care Plan dated 8/28/23 identified Resident #542 as at risk for malnutrition due to a terminal condition and low Body Mass Index (BMI). Interventions included monitoring the resident's food preferences, providing 4 ounces of medical food supplements, and providing 4 ounces of fortified pudding with breakfast, lunch, and supper trays. A Social Service note dated 8/29/23 identified Resident#542 had intact cognition (an admission Minimum Data Set assessment had not been completed yet). A Nutritional evaluation (completed by the Registered Dietician) dated 8/30/23 indicated Resident #542 was at risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-06 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, review of facility documentation, facility policy and interviews for 1 of 1 resident (Resident #98) reviewed for parenteral/ Intravenous (IV) fluid, the facility failed to ensure that staff assessed in accordance with facility policy and failed to ensure annual IV therapy education and competencies for licensed staff were completed. The findings included: Resident # 98's diagnosis's included orthopedic aftercare, infection of an amputated lower extremity stump, and need for assistance with personal care. The physicians' orders dated 2/7/2022 directed to monitor the Intravenous (IV), Peripherally Inserted Central Line Catheter (PICC) for redness, swelling, drainage and any signs of infection every shift and as needed. The physicians' orders dated 2/7/2022 directed to provide Piperacillin-Tazobactam in Dextrose intravenous Solution 2-0.25 GM/50 ML and to use 2.25 grams intravenously every 12 hours for wet gangrene for 7 days. The admission MDS (Minimum Data Set) dated 2/12/2023 indicated Resident #98 had moderate cognitive impairment required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and interview for one of five sampled residents (Resident #30) reviewed for unnecessary medications, the facility failed to identify specific target behaviors and failed to provide documentation of behavior monitoring related to their policy. Resident #30's diagnoses included bipolar disorder, anxiety, gastrointestinal reflux disease, arthritis, and insomnia. The Minimum Data Set (MDS) assessment dated [DATE] identified Resident #30 was cognitively intact and required extensive assistance of one person for dressing, toilet use and personal hygiene. The MDS also identified Resident #30 was independent with set up for eating and received antipsychotic medication 7 of 7 days, and antidepressant medication 7 of 7 days. A psychiatric exam dated 7/27/23 indicated during an assessment for bipolar disorder, Resident #30 had reported increased depression, a continual feeling of tiredness, lack of energy, or sleepiness (anergia), lack of concentration, activeness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and observation of 1 of 5 medication carts (Plumtree Unit), the facility failed to ensure the pill crusher and medication cart were clean. The findings included: Observation of medication administration on 9/1/23 at 9:14 AM with Licensed Practical Nurse (LPN) #7 identified the medication cart was heavily soiled with white splatter that was staining the side of the cart below the right outer panel, drip stains were observed on the top of the medication cart, and dust/crumb like debris was noted around the rim base of the cart. Additionally, the pill crusher (which LPN was observed to use to crush medication during medication administration) was visibly soiled with dried, dripped debris. Interview with LPN #7 at that time identified that nurses were responsible to wipe down the medication cart and pill crusher after medication pass and before the next shift and hadn't noticed the cart and pill crusher were soiled. On 9/1/23 at 10:15 AM, observation of the medication cart on the Plumtree Unit with the Director of Clinical Operations identified the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-06 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interview for 1 of 15 sampled residents (Resident #30) reviewed for dining, the facility failed to ensure Resident #30 received the appropriate consistency diet. The findings include: Resident #30 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, lupus, and hypertensive heart disease with heart failure. A Resident Care Plan (RCP) dated 4/3/23 identified an Activities of Daily Living (ADL) self-care performance deficit with interventions that included: resident was independent with eating after set-up and to provide finger foods when the resident had difficulty using utensils. A physician order dated 5/30/23 directed that Resident #30 was on a general diet of thin consistency, with meat cut into bite sized pieces. The RCP dated 6/8/23 identified a problem with nutrition with interventions that included: monitor and report any signs and symptoms of difficulty swallowing. The annual Minimum Data Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of policy and staff interviews for 1 of 6 residents (Resident # 40) at with a history of pressure ulcer, the facility failed to ensure the licensed staff during wound treatment failed to remove a dirty glove and perform hand hygiene and the facility failed to ensure that (Residents # 45, # 84, # 119 and # 120) bedpans were stored according to facility policy and for 1 of 4 sampled residents (Resident #11) reviewed for dining, the facility failed to ensure proper hygiene practices were utilized during meal delivery. The findings included: 1. Resident # 40's diagnoses included: Pressure Ulcer of Sacral Region, Stage 4, Necrotizing Fasciitis, Diabetes Mellitus Type 1, severe sepsis, and Acute Kidney Failure. An admission MDS assessment dated [DATE] identified Resident #40 as alert and cognitively intact, and required extensive assistance of two for bed mobility, transfers, dressing, toilet use, and extensive assistance of one for personal hygiene and eating.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-06 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, facility documentation review and staff interviews for 1 of 3 residents (Resident #44) reviewed for Activities of Daily Living (ADL) assistance, the facility failed to maintain a resident's bed in operating condition. The findings included: Observation on 8/29/23 during lunch time identified Resident #44 eating while in bed, the head of bed was elevated at approximately 45 degrees and overbed table with food was positioned in front of the resident. Further observation identified Resident #44 was eating corn and continuously dropping some of the corn on her/his bed covers. Follow up observation on 8/29/23 at 1:25 PM identified NA #3 came inside the resident's room and helped the resident pick up some of the corn that fell. NA #3 then adjusted the overbed table to a lower position and tried to raise the resident's bed higher. NA #3 stated I tried to put the bed higher so it will be closer to the table so it will be easier for the resident to eat, but the bed is broken, and the overbed table will not go down anymore, I will put it in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-06 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, facility documentation, and interviews for 1 of 2 sampled residents (Resident #21) reviewed for Accidents/Falls, the facility failed to ensure the resident's bed rails were secure. The findings include: Resident #21's diagnoses included Alzheimer's disease, repeated falls, and nondisplaced intertrochanteric fracture of the right femur. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #21 required extensive assistance with bed mobility and toilet use and noted totally dependent with transfers. The Resident Care Plan dated 8/31/23 identified an activities of daily living self-care performance deficit and a risk for falls related to impaired ambulation/transfers due to lack of coordination, cognitive impairment, and psychotropic medication use. Interventions directed to half rail(s)/mobility bar(s) up for assistance with bed mobility and fall mats to bedside when in bed. Observation and interview with (NA# 7) on 9/6/23 at 10:00AM identified a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-07-21 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 5 of 5 residents (Resident #119, Resident #577, Resident #579, Resident #582 and Resident #583) reviewed for advanced directives, the facility failed to ensure completion of the Advanced Directive Consent form. The findings include: 1. Resident #119 was admitted to the facility on [DATE] with diagnoses that included diverticulitis, adult failure to thrive and dementia. A physician's order dated [DATE] directed a code status of Do Not Resuscitate (DNR). The Resident Care Plan dated [DATE] identified a code status of DNR. Interventions included to honor advanced directives as directed by resident or Durable Power of Attorney. An admission Minimum Data Set, dated [DATE] identified Resident #119 was severely cognitively impaired. Interview with the DNS on [DATE] at 12:47 PM identified the Advanced Directive Consent form was not completed, the consent in the clinical record was identified as a consent for Resident #83,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-21 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 1 residents (Resident #92) known to self-administer eye drops, the facility failed to complete a self-administration assessment to ensure Resident #92 was safe to self-administer the medication. The findings include: Resident #92's diagnoses included glaucoma, cataracts, cellulitis of bilateral lower extremities, Diabetes Mellitus Type 2 and bacteremia. A physician's order dated 6/16/21 directed to administer Brimonidine Tartrate Solution 0.2%, instill 1 drop in both eyes two times a day for glaucoma. The Resident Care Plan dated 6/15/21 identified a problem with having an activity of daily living self-care performance deficit related to weakness and deconditioning secondary to bilateral lower extremity cellulitis, being on IV antibiotics, utilizing a wound vac, status post-surgical debridement, chronic peripheral vascular disease, Type 2 Diabetes Mellitus, coronary artery disease, atrial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical records, facility policy, interviews and observations made during medication administration, the facility failed to administer medications in a timely manner. The findings include: Observation of medication administration pass of Resident #53 by LPN #4 on 7/16/21 at 11:00 AM identified Resident #53 was receiving 9:00 AM medications at 11:00 AM. Interview with LPN #4 at that time indicated she usually works on a different floor and this medication pass was very heavy. LPN #4 further indicated 9 other residents still have not received their 9:00 AM medications and would ask for help. Follow-up interview with LPN #4 at 12:45 PM indicated LPN #4 asked another nurse for assistance but was told the other nurse was busy. LPN #4 indicated she did not tell the DNS or ADNS until now and five residents, (Resident #8, Resident #24, Resident #35, Resident #38, and Resident #118), had still not received their 9:00 AM medications (2 hours and 45 minutes after the 10:00 AM allowed time). Interview with the DNS on 7/16/21 at 1:15 PM indicated medication should be given…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one of two residents (Resident #38) reviewed for positioning, the facility failed to ensure a specialty mattress was set correctly. The findings include: Resident #38's diagnoses include transient cerebral ischemic attack and dementia. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #38 had severely impaired cognition, required extensive assistance of two for bed mobility, was at risk for pressure ulcers, had no pressure ulcers or skin breakdown and had a pressure reducing device for the bed. The Resident Care Plan dated 5/14/21 identified a problem with having an increased potential for skin breakdown. Intervention included a low air loss (LAL) mattress per current weight, check setting and function every shift. A physician's order for July 2021 directed for an air mattress: check setting (147) and function every shift for skin prevention. Observation of Resident #38 in bed on 7/15/21 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-21 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the employee files, facility documentation, facility policy, and interviews for 2 of 3 Nurse Aides (NA #1 and NA #2) reviewed, the facility failed to ensure employee performance evaluations were completed annually. The findings include: 1. NA #1's personnel record identified the date of hire was 5/19/05 and the last performance evaluation was completed on 4/12/17 (over 4 years ago). 2. NA#'s personnel record identified the date of hire was 10/10/16 and the last performance evaluation was completed on 10/7/18 (over 2 ½ years ago). Interview with RN #1 on 7/20/21 at 10:40 AM identified that performance evaluations for the subsequent years were not completed. Additionally, RN #1 identified that Human Resources prepared a list at the start of every year of performance evaluations that were due for that year and handed the list to the department heads. RN #1 further identified that steps have been taken to address the issue. Interview with the Human Resource Manager on 7/21/21 at 10:11 AM identified that at the beginning of each year, the Manager generated a list of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-21 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy and interviews for 1 of 2 residents (Resident #42) reviewed for dental, the facility failed to provide dental services in a timely manner. The findings include: Resident #42 had diagnoses that included end stage renal disease, dysphagia, cognitive communication deficit and anxiety disorder. The Resident Care Plan dated 12/11/20 identified the resident has oral/dental health problems related to edentulous. A physician's order dated 4/26/21 directed for a general diet, regular/whole texture, thin consistency. The quarterly Minimum Data Set, dated [DATE] identified Resident #42 was cognitively intact and required extensive assistance of one-person physical support for personal hygiene. Interventions included to provide mouth care as per ADL personal hygiene. Nurse's notes dated 6/29/21 at 5:28 PM identified Resident #42 was missing his/her dentures upon return from dialysis. Resident #42 identified he/she wrapped the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, review of facility policy and documentation the facility failed to clean and disinfect the glucometer in accordance with the device and manufacturer guidelines. The findings include: Resident #581's diagnosis included Diabetes Mellitus Type II, metabolic encephalopathy and neoplasm of the brain. A Resident Care Plan dated 7/8/21 identified a problem with a diagnosis of Insulin dependent diabetes with interventions that included to monitor blood sugar levels per physician order. A physician's order dated 7/14/21 directed to obtain a blood sugar three times a day with meals and administer Insulin per sliding scale. On 7/15/21 at 11:28 AM, Licensed Practical Nurse (LPN) #1 was observed to obtain a blood sugar from Resident #581, return to the medication cart and wipe the glucometer with one PDI Sani germicidal wipe, one time for 3 seconds then place the glucometer on top of the medication cart without the benefit of completing disinfecting process as directed. Interview with LPN #1 on 7/15/21 at 11:41 AM identified the directions on the PDI Sani wipe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$16,036 in federal fines across 2 penalties.

  • $8,018 — penalty dated 2024-05-10
  • $8,018 — penalty dated 2024-05-10

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.2+0.8 vs chain
Health inspection 4 of 52.8+1.2 vs chain
Staffing 3 of 53.0≈ chain avg
Quality measures 3 of 54.1-1.1 vs chain
The other 41 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Brentwood Center For Health & Rehabilitation, LLCYarmouth, ME 1 of 5The Pines At Utica Center For Nursing And RehabUtica, NY 2 of 5Beacon Brook Center For Health & RehabilitationNaugatuck, CT 2 of 5Bloomfield Center For Nursing & RehabilitationBloomfield, CT 2 of 5Eastside Center For Health & Rehabilitation, LLCBangor, ME 2 of 5Kennebunk Center For Health & Rehabilitation, LLCKennebunk, ME 2 of 5Ludlowe Center For Health & RehabilitationFairfield, CT 2 of 5Mansfield Center For Nursing And RehabilitationStorrs Mansfield, CT 2 of 5Montowese Center For Health & RehabilitationNorth Haven, CT 2 of 5Riverside Health & Rehabilitation CenterEast Hartford, CT 2 of 5Shady Knoll Center For Health & RehabilitationSeymour, CT 2 of 5Summit At Plantsville Center For Health & RehabiliPlantsville, CT 2 of 5The Pines At Catskill Center For Nursing & RehabCatskill, NY 2 of 5The Pines At Glens Falls Ctr For Nursing & RehabGlens Falls, NY 3 of 5Augusta Center For Health & Rehabilitation, LLCAugusta, ME 3 of 5Cambridge Health And Rehabilitation CenterFairfield, CT 3 of 5Evergreen Center For Health & RehabilitationStafford Springs, CT 3 of 5Glastonbury Center For Health & RehabilitationGlastonbury, CT 3 of 5Hebrew Center For Health And RehabilitationWest Hartford, CT 3 of 5Laurel Ridge Center For Health & RehabilitationRidgefield, CT 3 of 5Maefair Center For Health & RehabilitationTrumbull, CT 3 of 5Marlborough Health & Rehabilitation CenterMarlborough, CT 3 of 5Reservoir Center For Health & Rehabilitation, TheMarlborough, MA 3 of 5Water's Edge Center For Health & RehabilitationMiddletown, CT 3 of 5Winship Green Center for Health & Rehab, LLCBath, ME 4 of 5Brewer Center For Health & Rehabilitation, LLCBrewer, ME 4 of 5Dover Center For Health & RehabilitationDover, NH 4 of 5Huntington Hills Center for Health and RehabilitatMelville, NY 4 of 5Pines At Bristol For Nursing & Rehabilitation, TheBristol, CT 4 of 5Sharon Center For Health & RehabilitationSharon, CT 4 of 5Stone Bridge Center For Health & RehabilitationNewtown, CT 4 of 5The Pines At Poughkeepsie Ctr For Nursing & RehabPoughkeepsie, NY 4 of 5The Pines at Rutland Center for Nursing & RehabiliRutland, VT 4 of 5Village Crest Center For Health & RehabilitationNew Milford, CT 5 of 5Belair Care Center IncBellmore, NY 5 of 5Maple View Health & Rehabilitation CenterRocky Hill, CT 5 of 5Milford Health And Rehabilitation CenterMilford, CT 5 of 5Norway Center For Health & Rehabilitation, LLCNorway, ME 5 of 5Pine Heights at Brattleboro Center for Nursing & RBrattleboro, VT 5 of 5Regency House Nursing And Rehabilitation CenterWallingford, CT

Showing 40 of 41; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BETHEL INVESTORS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF51%since 01/01/2017
ESTATE OF ROLAND CHARLES BUTLEROrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF37%since 04/07/2025
FLIGHT, GRACEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF7%since 06/06/2007
BUTLER, HELENIndividualDIRECT OWNERSHIP INTERESTsince 01/01/2017
BUTLER, MARYIndividualDIRECT OWNERSHIP INTERESTsince 01/01/2017
BUTLER, MATTHEWIndividualDIRECT OWNERSHIP INTERESTsince 01/01/2017
BUTLER, ROBERTIndividualDIRECT OWNERSHIP INTERESTsince 01/01/2017
MCCOLLAM, MARYIndividualDIRECT OWNERSHIP INTERESTsince 01/01/2017
MILLER, MEAGHANIndividualDIRECT OWNERSHIP INTERESTsince 01/01/2017
BPB EQUITY HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 01/01/2018
CEDAR HILL NG TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/07/2026
JUNIPER NG TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/07/2026
OAK DRIVE NG TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/07/2026
ROLLING HILL NG TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/07/2026
GEFFNER, IRAIndividualINDIRECT OWNERSHIP INTERESTsince 01/01/2017
GILMARTIN, THOMASIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 07/01/2016
OSTREICHER, MARVINIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2017
BRODY, AMBERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2020
HEALY, ERINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/02/2026
BOKOW, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 01/02/2026
BARRY BOKOW 2012 FAMILY TRUSTOrganizationADP OF THE SNFsince 08/07/2020
BETHEL HEALTH CARE REALTY, LLCOrganizationADP OF THE SNFsince 06/13/2017
BPB VENTURES LLCOrganizationADP OF THE SNFsince 01/01/2017
MARVIN OSTREICHER FAMILY TRUST 2012OrganizationADP OF THE SNFsince 06/13/2017
NATIONAL HEALTH CARE ASSOCIATES INCOrganizationADP OF THE SNFsince 01/01/2017
PREFERRED PROFESSIONAL SERVICES LLCOrganizationADP OF THE SNFsince 01/01/2017
PREFERRED THERAPY SOLUTIONS LLCOrganizationADP OF THE SNFsince 01/01/2017
SUSAN OSTREICHER FAMILY TRUST 2012OrganizationADP OF THE SNFsince 06/13/2017
ALMEIDA, ELIZABETHIndividualADP OF THE SNFsince 01/01/2017
BOKOW, MICHAELIndividualADP OF THE SNFsince 09/30/2015
LOPIANSKY, REBECCAIndividualADP OF THE SNFsince 05/14/2025
OSTREICHER, DAVIDIndividualADP OF THE SNFsince 05/14/2025
OSTREICHER, MARCIndividualADP OF THE SNFsince 05/14/2025
OSTREICHER, SUSANIndividualADP OF THE SNFsince 01/01/2017

CMS files one row per role, so the 46 rows in the source record cover these 34 parties — each is shown once here with every role it holds. Nothing is omitted.

15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$26.3M
Net patient revenuemost recent cost report
-7.9%
Operating marginrevenue minus expenses
$7.6M
Related-party expense27% of expenses
Who pays — share of resident-days
Medicaid 61%Medicare 15%Other / private 23%

This home reported $7.6M paid to related parties — landlords or management companies under common ownership — equal to about 27% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$517per resident / day
operating cost
$15,722per month
≈ monthly operating cost
$479per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075400. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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