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Evergreen Center For Health & Rehabilitation

205 Chestnut Hill Road, Stafford Springs, CT 06076 · For profit - Limited Liability company · 180 certified beds · (860) 684-6341 Medicare & Medicaid certified

Call the home — (860) 684-6341 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 2024Resident-funds citation (F0565)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7 Magauran Dr Ste 3 · (860) 684-5438 · Call to confirm hours
Pharmacy
84 W Stafford Rd · (860) 684-9555 · Call to confirm hours
Grocery
95 South Rd · (860) 749-7339 · Call to confirm hours
Park
166 Chestnut Hill Rd · (860) 684-3430 · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.8%18.0%15.4%better
Long-stay residents who lose too much weight8.6%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.7%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms24.9%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.1%3.5%3.3%better
Long-stay residents whose ability to walk worsened8.9%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication17.8%17.6%18.9%typical
Long-stay residents given the seasonal flu vaccine92.1%93.5%95.3%typical
Long-stay residents with pressure ulcers4.5%4.0%4.7%typical
Long-stay residents with worsening bladder/bowel control31.0%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.9%17.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.9%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine70.7%69.7%79.4%worse
Short-stay residents rehospitalized after admission20.8%24.3%22.6%typical
Short-stay residents with an outpatient ER visit14.3%10.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.892.061.67better
Long-stay outpatient ER visits per 1,000 resident days2.111.461.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 206 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

53.4%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
75.9%U.S. median 56.6%
Met the expected recovery
0.22U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 75.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 28% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF53.4%CMS range 45.0–60.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 8.4–14.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge75.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge65.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge65.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 4.1–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
1.02
LPN hours/ resident / day
2.05
Aide hours/ resident / day
3.55
Total nurse hours/ resident / day
0.29
RN hoursweekends
45.2%
Total nursing turnover
47.6%
RN turnover

How full it usually is: this home is certified for 180 beds and averages 170.1 residents a day — about 94% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.55 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.27 hrs/resident/day on weekends vs 3.66 on weekdays — 11% thinner on weekends. RN hours go from 0.56 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2024-11-22)
2
at the previous standard inspection (2022-06-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 11 most serious are shown; the remaining 33 are one tap away and print in full.

  • Actual harm · Gcited before2025-08-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for falls, the facility failed to ensure the resident's side-rail was locked into place prior to directing the resident to turn onto their left side in bed resulting in a fall with injury. The findings include:Based on review of clinical records , facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who required assistance of one (1) staff member with bed mobility, the facility failed to ensure the resident's side-rail was locked into place prior to directing the resident to turn in bed which resulted in the resident falling out of bed and sustaining injuries. The findings include: Resident #1's diagnoses include dementia with agitation, a history of falling and age-related osteoporosis (weak, brittle bones). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-05-14 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents (Resident # 1) reviewed for medication administration, the facility failed to prevent a medication error when a licensed nurse administered medications to an incorrect resident and failed to notify a Registered Nurse and the provider of the medication error once discovered. The findings include: 1. Resident #2 was admitted to the facility with diagnoses that included fracture of the left tibial spine, heart failure, hypertension and history of breast cancer. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had intact cognition (Brief Interview for Mental Status (BIMS) score of 14) and was independent with eating with set up help. The care plan dated 4/5/25 identified Resident #2 had the potential for untoward effects due to anticoagulant therapy. Interventions included medication considerations and report side effects of anticoagulant therapy to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-05-14 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents (Resident # 1) reviewed for medication administration, the facility failed to prevent a medication error when a licensed nurse administered medications to an incorrect resident. The findings include: 1. Resident #2 was admitted to the facility with diagnoses that included fracture of the left tibial spine, heart failure, hypertension and history of breast cancer. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had intact cognition (Brief Interview for Mental Status (BIMS) score of 14) and was independent with eating with set up help. The care plan dated 4/5/25 identified Resident #2 had the potential for untoward effects due to anticoagulant therapy. Interventions included medication considerations and report side effects of anticoagulant therapy to the nurse. Review of Physician orders identified Resident #2 was prescribed the following medications:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · F2024-11-22 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the infection control program, observations, review of facility policy and staff interviews, the facility failed to ensure all staff members were knowledgeable in identifying residents requiring Enhanced Barrier Precautions (EBP) and proficient in utilizing proper personal protective equipment while providing care for residents requiring EBP. The findings included: a. On 11/19/24 at 12:17 PM during the survey identified no enhanced barrier signs outside resident bedroom doors reported by surveyors. On 11/20/24 at 6:18 AM an observation and interview with the 3rd shift charge nurse (LPN # 12) indicated the orange dots on the resident room plates outside the residents' rooms means that the resident is on enhanced barrier precautions and personal protective equipment (PPE) must be worn for extended periods of time or close contact like direct care and incontinent care. LPN #12 further indicated the PPE is in a bin on the linen cart supplied by the laundry department. On 11/20/24 at 6:20AM an interview with NA#3 located on the second floor of the facility indicated no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-22 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, review of policy and staff interviews 1 of 2 residents reviewed for limited range of motion (Resident #27), the facility failed to ensure physical therapy was made aware of a resident's change in condition regarding the comfort and fit of a prosthetic device for 1 of 1 resident who utilized a Foley catheter, the facility failed to document the diagnosis for the utilization of urinary catheter and for 1 of 4 resident (Resident # 135) reviewed for abuse, the facility failed to assess the resident's left lower hand bruise area according to facility practice and The findings included: 1. Resident #27's diagnoses Cerebrovascular Accident and amputations. The annual MDS assessment dated [DATE] identified Resident #27 was cognitively intact and used limb prosthetics. A care plan dated 10/9/2024 indicated Resident #27 had a history of amputation. Interventions included applying bilateral lower extremity prosthesis per physician's order and to assist resident as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-22 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy and staff interviews, the facility failed to ensure staff followed the hot water temperature monitoring requirements by checking and logging the mixing valve daily, testing to be done at different times throughout the month at varied testing locations and weekly calibration of the tester and recording the results to ensure a safe environment. The findings include: An observation on 11/18/24 at 10:40 AM in the memory care unit Resident #46's bathroom faucet hot water temperature was 124.4 degrees Fahrenheit (F.), (Centers for Medicare and Medicaid's acceptable temperature was below 120 degrees F.) An observation on 11/18/2024 at 10:55 AM identified Resident #95's bathroom faucet (at the opposite end of the unit) the hot water temperature was 129.4 degrees F. (10.4 degrees above acceptable hot water temperature). On 11/18/2024 at 11:10 AM Charge Nurse LPN #7 notified of hot water temperatures that were found to be elevated and maintenance was notified to come to the unit. On 11/18/2024 at 11:25 AM an observation and interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-22 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 of 2 sampled residents (Resident #194) reviewed for abuse, the facility failed to implement policies that ensured allegation(s) of feeling unsafe and being fearful of retaliation were reported. The findings include: Resident #194's diagnoses included acute embolism of the deep veins on the left lower extremity and anxiety disorder. The Nursing admission assessment dated [DATE] identified Resident #194 was cognitively intact and had no activity of daily living/mobility impairments. The Resident Care Plan dated 11/12/24 identified Resident #194 had a history of depression and with interventions that directed administering medications as ordered and to monitor/report signs of depression, repetitive anxiousness/tearfulness. a. Physician's orders dated 11/13/24 directed Ativan 0.5 MG every 12 hours as needed for anxiety. The Medication Administration Record (MAR) dated 11/16/24 identified that Ativan 0.5 Milligrams (MG) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of policy and interviews for 1 of 1 resident reviewed for urinary catheter (92), the facility failed to ensure staff developed a comprehensive care plan related to the urinary tract condition and urinary catheter and for 1 of 1 sampled resident (Resident #76) reviewed for Communication/ Sensory, the facility failed to create person centered care plan to reflect sensory needs. The findings included: 1. Resident #92's diagnosis included Benign Prostatic Hypertrophy. The admission comprehensive Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #92 was cognitively intact and used intermittent and indwelling catheterization for urinary elimination. A progress note dated 9/20/2024 at 10:36 PM indicated in part Resident #92 was admitted at 6:30 PM and had an indwelling urinary catheter removed at the hospital at 11:00AM. The note further indicated orders directed to continue the voiding trial for the next 3 days. The progress notes dated 9/21/2024 at 10:45 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 sampled resident (Resident #342) reviewed for Comprehensive Resident Centered Care Plan, the facility failed to update the resident's care plan to reflect resident preferences. The findings include: Resident # 342's diagnoses included Acute Embolism and Thrombosis, Paraplegia and anxiety disorder. The admission Minimum Data Set assessment dated [DATE] identified Resident #342 was cognitive intact and required maximum assistance upper and lower body dressing and bathing. The care plan dated 11/7/24 did not reflect Resident #342 preferences on how to be addressed. The Grievance Log dated 11/11/24 at 8:00 AM indicated Resident #342 was not happy with how a staff member called him/her using his/her first name. A nurse's note dated 11/11/24 at 2:22 identified Resident # 342 expressed care concern, The note further indicated concerns were resolved by management. An Interview with RN #3 on 11/21/24 at 10:36,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 of 4 sampled residents (Resident #194) reviewed for abuse, the facility failed to ensure medications were administered according to professional standards of practice and for 1 of 5 resident who required assistance with medication administration (Resident # 74), the facility failed to follow the five rights when administering the resident's medication. The findings included: 1. Resident #194's diagnoses included acute embolism of the deep veins on the left lower extremity and anxiety disorder. The Nursing admission assessment dated [DATE] identified Resident #194 was cognitively intact and had no activity of daily living/mobility impairments. The Resident Care Plan dated 11/12/24 identified Resident #194 had a history of depression and with interventions that directed administering medications as ordered and to monitor/report signs of depression, repetitive anxiousness/tearfulness. Physician's orders dated 11/13/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, resident interviews, and staff interviews for 1 of 3 residents reviewed for pressure ulcers (Resident #6), the facility failed to ensure the resident was turned using the appropriate offloading device per the plan of care. The findings include: Resident #6 was admitted to the facility on [DATE]. The residents' diagnoses included diabetes mellitus diabetic neuropathy, and Peripheral Vascular Disease (PVD). The admission MDS assessment dated [DATE] identified Resident #6 as cognitively intact and noted the resident required partial/moderate assistance to roll left and right. The MDS assessment also indicated that the resident was at risk for pressure ulcers but did not have an unhealed pressure ulcer at the time of admission. A nursing note dated 11/8/2024 identified Resident #6 had an open area to the right buttocks and that the provider, wound nurse, and responsible party were made aware. A care plan dated 11/8/2024 identified Resident #6 had a facility-acquired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · Dcited before2024-11-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents (Resident # 136) reviewed for accidents, the facility failed to provide the necessary supervision to prevent a resident from eloping. The findings include: Resident #136 's diagnoses included hemiplegia and hemiparesis, TIA, and Cerebral Infarction. The Resident Care Plan dated 9/25/24 identified Resident #136 had a deficit in self-care. Interventions included to provide assist of 1 for eating, toileting and self-care. A physician's order dated 9/25/24 directed assistance with all self-care activities. The admission Minimum Data Set assessment dated [DATE] identified Resident #136 was severely cognitively impaired and noted dependence for all activities of daily living and personal care. A nurse's note dated 11/19/24 at 6:59 PM identified Resident #136 was seen by staff outside the front door self-propelling in his/her wheelchair. Resident # 136 was alert and confused. An elopement assessment was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-22 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for 1 of 5 residents (Resident # 101) for Unnecessary Medication Review, the facility failed to ensure the pharmacist recommendations were provided to the physician for review and response. The findings include: Resident #101's diagnosis included Post-Traumatic Stress Disorder (PTSD), and dementia with psychotic disturbance. The Comprehensive Significant Change Minimum Data Set (MDS) assessment dated 8/8/2023 indicated Resident #101 had severe cognitive impairment. The quarterly MDS assessment dated [DATE] indicated Resident #101 had severe cognitive impairment A consultant progress note dated 2/21/2024 at 6:26 PM identified recommendations were made for the Prescriber to review the physician's order for Naloxone (Used to reverse overdose) when needed. A consultant progress note dated 6/20/2024 at 8:32 AM and 7/21/2024 at 4:25 PM identified recommendations were made for the Prescriber for a recommendation to add a stop date for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and staff interviews for 2 of the 4 residents (Residents # 12 and # 91) reviewed for hospice, the facility failed to ensure the resident's hospice notes were complete. The findings include: 1. Resident #12 ' s diagnosis included dementia, and heart failure. Resident #12 ' s quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #12 had severe cognition impairment. Resident #12 elected Hospice services on 11/5/2024. The care plan dated 11/6/2024 indicated to coordinate palliative care services with hospice initiated 11/5/2024 Intervention included in part to collaborate with the hospice provider to ensure a review of the effectiveness of the care and services provided. 2. Resident #91's diagnoses included Alzheimer's disease and palliative care. Resident #91 elected hospice services on 12/18/2023. The care plan dated 12/27/2023 indicated hospice services related to end stage dementia. Interventions included honor choices and coordinating care for residents'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-22 · tag F0850 — failed to provide social-work services — isolated
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, review of policy and staff interviews for 1 of 4 resident (Resident # 135) reviewed for abuse, the facility failed to ensure the resident was seen by social service within three days after an allegation of mistreatment per facility practice and failed to report the allegation of mistreatment to other state agency. The findings include: Resident # 135 was admitted to the facility on [DATE]. The resident diagnoses included hypothyroidism, hyperlipidemia, hypertension, fall, osteoarthritis left hip and knee and Transient Ischemic Attack (TIA). The hospital Discharge summary dated [DATE] identified a history of stroke, left side weakness and indicated the patient presented in Emergency Department (ED) for left leg pain. However, studies showed no fracture. Patients ambulate with a walker but have difficulty due to left foot pain. Additionally, noted a need rehabilitation. The patient presents with significant impairment of mobility due to recent fall. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, review of policy and staff interviews for 1 of 4 resident (Resident # 135) reviewed for abuse, the facility failed to ensure the resident was free from mistreatment. The findings include: Resident # 135 was admitted to the facility on [DATE]. The resident diagnoses included hypothyroidism, hyperlipidemia, hypertension, fall, osteoarthritis left hip and knee and Transient Ischemic Attack (TIA). The hospital Discharge summary dated [DATE] identified a history of stroke, left side weakness and indicated the patient presented in Emergency Department (ED) for left leg pain. However, studies showed no fracture. Patients ambulate with a walker but have difficulty due to left foot pain. Additionally, noted a need rehabilitation. The patient presents with significant impairment of mobility due to recent fall. The patient will require short term stay rehabilitation secondary to unsafe discharge to home at this time. Patient reported that she/he fell 12 hours prior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, review of policy and staff interviews for 1 of 4 resident (Resident # 135) reviewed for abuse, the facility failed to report an allegation of mistreatment to the state agency timely. The findings include: Resident # 135 was admitted to the facility on [DATE]. The resident diagnoses included hypothyroidism, hyperlipidemia, hypertension, fall, osteoarthritis left hip and knee and Transient Ischemic Attack (TIA). The hospital Discharge summary dated [DATE] identified a history of stroke, left side weakness and indicated the patient presented in Emergency Department (ED) for left leg pain. However, studies showed no fracture. Patients ambulate with a walker but have difficulty due to left foot pain. Additionally, noted a need rehabilitation. The patient presents with significant impairment of mobility due to recent fall. The patient will require short term stay rehabilitation secondary to unsafe discharge to home at this time. Patient reported that she/he fell…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #15) reviewed for abuse, the facility failed to ensure a resident was treated with respectt and dignity. The findings include: Resident #15's diagnoses included fractured humerus, heart failure and localized edema. The admission Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #15 was alert and oriented, required maximal assistance for toilet use, and was occasionally incontinent of urine and continent of bowel. The Resident Care Plan (RCP) dated 7/9/2024 identified Resident #15 required assistance with toileting due to recent hospitalization for fractured humerus. Interventions directed assist with ADLs and toileting. A physician's order dated 7/5/2024 directed to Furosemide (diuretic use to treat edema and heart failure) oral tablet 80 mg give one (1) tablet by mouth two times a day for congestive heart failure. Review of facility Reportable Events…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one resident (Resident #11) reviewed for Activities of Daily Living, the facility failed to document and follow up on resident grievances accurately and timely. The findings include: Resident #11's diagnoses included sacrococcygeal disorders, overactive bladder, difficulty in walking, and weakness. The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #11 was moderately cognitively impaired and required extensive assist for bed mobility, transfers, toileting, and personal hygiene. An Administrator progress note dated 6/29/23 at 11:52 A.M. identified that s/he (Administrator #2) spoke to Resident #11 regarding concerns with care over the past few days. Further, the progress note indicated concerns received from the spouse, and s/he reached out to him/her and discussed the issues. The note identified the Administrator will meet with the resident daily to discuss care and any further concerns.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for two of five residents, (Resident # 1 and #4), reviewed for abuse or neglect, the facility failed to ensure a resident was free from abuse or neglect. The findings include: 1. Resident #1 was admitted to the facility on [DATE] for short term rehabilitation after sustaining a spinal cord injury. On admission to the facility, Resident #1 had diagnoses that included injury at the C1 level of the cervical spine, bipolar 1 disorder, depression, and paralysis. The MDS assessment dated [DATE] indicated Resident #1 had no cognitive impairment and required an extensive assist of 2 for transfers and bed mobility, an extensive assist of 1 for dressing and toileting, and total dependence for bathing. The care plan dated 5/18/20 identified a goal of coping with triggers and had interventions to include 1:1 visit with a social worker to establish a relationship and trust. The care plan dated 5/29/20 indicated Resident #1 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for three of five residents reviewed for allegation of abuse (Resident #4, #5 and #20), the facility failed to ensure that complete and correct information was reported to the state agency after a staff member was terminated for pushing the resident. Additionally, for two residents the facility failed to ensure a staff member reported an allegation of abuse to the supervisor in a timely manner and for one sampled resident the facility failed to immediately report the allegation of abuse to the state agency no later than two (2) hours after being notified of the alleged abuse in accordance with facility policy. The findings include: 1. Resident #4's diagnoses included osteoporosis, dysphagia, depression, and dementia. The quarterly MDS assessment dated [DATE] identified Resident #4 had severe cognitive impairment, exhibited no behavioral symptoms, and required two (2) person extensive assistance with bed mobility, transfer,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and interviews for 2 of 23 residents (Resident #11) reviewed for accuracy and completion of assessments, the facility failed to ensure admission assessments were complete or accurately code a Minimum Data Set (MDS) assessment. The findings include: 1. Resident #9 was admitted to the facility on [DATE] with diagnoses that included sepsis, urinary track infection, hypertension and weakness. Review of resident care plans initiated 7/16/21 indicated a risk for falls secondary to cognitive impairment and a risk for skin breakdown related to bowel incontinence. A progress noted dated 7/16/21, timed 11:43 P.M. indicated Resident #9 was admitted to the facility at 9:30 P.M. A subsequent progress note dated 7/18/21 indicated the resident and poor safety awareness and required constant supervision for a high fall risk. Facility documentation dated 7/18/21, 5:00 P.M. indicated the resident was witnessed to pull a dressing off his right antecubital area causing a skin tear that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one resident (Resident #11) reviewed for bowel and bladder, the facility failed to implement a person-centered care plan on a resident who was identified as needing assistance with toileting. The findings include: Resident #11's diagnoses included overactive bladder, difficulty in walking, and weakness. The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #11 was moderately cognitively impaired and required extensive assist for bed mobility, transfers, toileting, and personal hygiene. Additionally, it identified that Resident #11 was occasionally incontinent of both bowel and bladder. Review of Physical Therapy notes dated 6/22/23 indicated that Resident #11 was a sit to stand at the grab bar with minimal assistance of 2 staff or moderate assistance of 1 staff and recommended to remind resident to not get up on his own and offer toileting at night as indicated. Review of the clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Resident #15 had diagnosis that included personality disorder, anxiety disorder, depressive episodes, chronic obstructive pulmonary disease and chronic systolic congestive heart failure. Review of the clinical record, the care plan dated 3/4/2022 identified Focus: Behavior and mood patterns, and the resident becomes loud, yells and swears at the staff when agitated, easily upset and mood changes quickly with the intervention for two NA's for care. Review of the NA care card dated 3/10/2022 identified two NA's or staff for care. Review of the progress notes identified the following: : -2/25/2022 documented by RN#8: the resident became belligerent, pointing he/his finger at the nurse aide (NA) when the NA explained that the order the resident requested was already called into dietary. The resident continued to yell down the hall, when RN#8 went to assess the resident , the resident told the RN that she/he was a psychiatric (psych) patient and you don't know what triggers me and when people don't listen it makes me want to hit them, but I am a psych patient and I will behave for now.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one sampled resident (Resident #18) reviewed for elopement and four of four residents (Resident #6, # 7, # 11 and #13) reviewed for accidents, the facility failed to prevent a cognitively impaired resident from exiting the facility without staff supervision and failed to implement interventions to reduce hazards and risks following a fall, and failed to implement a person-centered care plan on a resident who was identified as at risk for falls. The findings include: 1. Resident #18's diagnoses included dementia, macular degeneration, glaucoma, metabolic encephalopathy, diabetes, and heart disease. The care plan dated 2/14/21 identified Resident #18 at risk for falls. Interventions included directions to instruct the resident in proper use of a device to aid with balance/transfers, orient to surroundings and instructed to ask for assistance prior to attempting to transfer or ambulate as needed. Review of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and procedure and interviews with facility staff for 3 of 3 residents (Resident #12, #13 and #16) who had physician orders that directed obtaining resident weights, or physician orders that directed intake and output monitoring, or who experienced weight loss, the facility failed to obtain a weight, monitor intake and output, or reweigh when ordered. The findings include: 1. Resident #12 was admitted to the facility on [DATE] with diagnoses that included unspecified dementia, unspecified severity with agitation, chronic kidney disease, history of falling and essential hypertension. The physician's order dated 11/17/2022 directed to weigh the resident on admission and four consecutive weeks post admission. Review of the Weights and Vitals Summary from 11/18/2022 through 3/15/2023 identified that the resident was weighed on 11/18/2022 and the weight was 122.5 pounds, 12/21/2022 the weight was 122.7 pounds (five weeks later) and 12/26/2022 weight was 122.7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of the facility policy and procedure, and interviews for 2 of 2 residents reviewed for pain management (Resident #14 and #23), the facility failed to identify and intervene timely for complaints of pain. The findings include: 1. Resident #14 was admitted to the facility with diagnoses that included chronic obstructive pulmonary disease, congestive heart failure, and chronic pain syndrome. A MDS assessment dated [DATE] identified no cognitive impairment, extensive assistance with transfers and bed mobility, and the resident was receiving a scheduled pain medication. An RCP dated 2/22/22 identified a potential for pain related to back pain. Interventions included administering pain medications as ordered, assessing characteristics of pain, location, severity on a scale of 0-10, and discussing with the resident factors that may precipitate pain and what may reduce it. Review of progress notes from 5/13/22 though 6/13/22 identified the Resident was reporting pain at a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of personnel files for 3 of 5 Nurse Aides (NA #7, NA #11, and NA #12), facility policy and interviews, the facility failed to complete annual performance evaluations. The findings include: NA #7's Date of Hire (DOH) was documented as 7/27/22 and no performance evaluation was located in NA #7's personnel file. NA #11's DOH was documented as 11/7/17 and the last performance evaluation in NA #11's personnel file was dated 9/14/20 (over 3 years ago). NA #12's DOH was documented as 11/21/11 and the last performance evaluation in NA #12's personnel file was dated 10/31/19 (over 4 years ago). Interview and facility documentation review with the DNS on 6/3/24 at 11:00 AM identified that performance evaluations throughout the entire building have not been done consistently but that they should be done annually on all staff. She reported department heads are responsible for performance evaluations for their respective departments, and then nursing works together to complete the nurses and NA evaluations. All evaluations should then be signed off by the Administrator. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident reviewed for psychosocial services and follow up (Resident #1), the facility failed to ensure a resident received appropriate treatment and services to correct an assessed problem to support attaining the highest practicable mental and psychosocial well-being. The findings include: Resident #1 was admitted to the facility on [DATE] for short term rehabilitation after sustaining a spinal cord injury. On admission to the facility, Resident #1 had diagnoses that included injury at the C-1 level of the cervical spine, bipolar 1 disorder, depression, and paralysis. The MDS assessment dated [DATE] indicated Resident #1 had no cognitive impairment and required an extensive assist of 2 for transfers and bed mobility, an extensive assist of 1 for dressing and toileting, and total dependence for bathing. The care plan dated 5/18/20 identified a goal of coping with triggers and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, and interview with facility staff for one resident (Resident #16) who had an order for a laboratory test, the facility failed to obtain the specimen timely in accordance with physician orders. The findings include: Resident #16 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, diabetes mellitus, chronic obstructive pulmonary disease, anxiety, and atrial fibrillation. A pressure ulcer assessment dated [DATE] identified a facility acquired pressure ulcer which measured 1 centimeter (cm) by 1.5 cm with a small amount of sanguineous drainage. A corresponding RCP identified the resident is at risk for skin breakdown with interventions that included weekly skin assessments and treatments as ordered. A progress note dated [DATE] indicated the coccyx wound was deteriorating and was graded to a stage 3. The note further identified the patient stopped feeding herself. The note further identified the wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clincial record, review of facility documentaion and interview with facility staff for one resident who had a signficant change in condition (Resident #16), the facility failed to ensure documentation was completed to reflect the resident's condition. The findings include: Resident #16 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, diabetes mellitus, chronic obstructive pulmonary disease, anxiety, and atrial fibrillation. A physician order dated [DATE] directed the resident's code status as a full code. A MDS assessment dated [DATE] identified the resident required extensive assistance with transfers, bathing and hygiene. A corresponding RCP identified a diagnosis of chronic obstructive pulmonary disease with interventions that included signs and symptoms of exacerbation, may include, dyspnea, rapid/shallow respirations, shortness of breath, cyanosis, wheezing, increased anxiety, and diminished ling sounds. Review of a nursing progress notes dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-22 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy, and interviews for (1) one of (3) three residents, (Resident #1), reviewed for medication management, the facility failed to reassess a resident whom had a change in status, to ensure continued capability of self administration of medication. The findings include: Resident #1's diagnoses included diabetes. An Interdisciplinary Care Plan dated 2/20/2024 identified the resident may self-administer medication (insulin pump) with interventions that directed for resident to show competency with use of medication, self-administration of medication form to be completed to assess for accurate dispersion of medication, nurse will evaluate on a day-to-day basis need to administer medications themselves, and nurse will continue to monitor for side effects of medication. A self administration of medications informed consent and assessment dated [DATE] identified that the resident was able to answer all questions about the insulin pump correctly and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-22 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1), reviewed for discharge planning, the facility failed to ensure that the discharge instructions/paperwork included the use of a specialized device used to deliver medication . The findings include: Resident #1's diagnoses included diabetes. Review of hospital Inter-Agency Patient Referral Report dated 2/20/2024 identified that the resident was on an insulin pump during h/her hospital stay, the plan is was for discharge to rehab, and to remain on insulin pump as the skilled nursing facility had accepted the resident with the insulin pump. Discharge orders included a check blood of blood sugars before meals and at bedtime. The insulin pump basal rates (continuous insulin administration) set for varying times of day at varying rates with a total insulin dose of 19.325 units/day, An insulin-sensitivity factor (ISF) setting at 1.35 mg/dl (milligram/deciliter) (measures how much…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record, facility documentation, facility policy, and interviews for one (1) of (3) three residents, (Resident #1), reviewed for medication management, the facility failed to ensure medical device maintenance was provided in accordance with manufacturer's guidance. The findings include: Resident #1's diagnoses included diabetes. Review of hospital Inter-Agency Patient Referral Report dated 2/20/2024 included progress notes dated 2/20/2024 by an endocrinology provider that indicated that the patient would remain on the insulin pump (a device that delivers insulin into the body through a device outside of the body) after discharge at the skilled nursing facility. The report further identified that the insulin infusion set (includes the needle that is inserted into the body and the tubing) was due to be changed on 2/22/2024. An Interdisciplinary Care Plan dated 2/20/2024 identified the resident may self-administer medication with interventions directed for resident to show competency with use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-22 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and facility policy review for reviewed for medication management, the facility failed to ensure facility staff were trained and competent in managing and monitoring a specialized medical device. The findings include: Resident #1's diagnoses included diabetes. An Interdisciplinary Care Plan dated 2/20/2024 identified the resident may self-administer medication (insulin pump) with interventions that directed for resident to show competency with use of medication, self-administration of medication form to be completed to assess for accurate dispersion of medication, nurse will evaluate on a day-to-day basis need to administer medications themselves, and nurse will continue to monitor for side effects of medication. Review of hospital Inter-Agency Patient Referral Report dated 2/20/2024 included progress notes dated 2/20/2024 identified that the patient would remain on the insulin pump (a device that delivers insulin into the body through a device outside of the body)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for pressure wounds, the facility failed ensure the responsible party was notified timely of a change in condition. The findings include: Resident #1 was admitted with diagnoses that included prostate cancer, neurogenic bladder, stroke, and status post hip replacement with open reduction. An admission MDS assessment dated [DATE] identified Resident #1 was alert and oriented and was at risk for pressure ulcers. A Resident Care Plan (RCP) dated 10/18/2023 identified Resident #1 was at risk for skin breakdown. Interventions directed to off load heels, turn and position every two (2) hours, and use of a pressure reducing mattress/cushion. A nursing note dated 12/26/2023 at 9:55 PM identified RN #1 was called to evaluate Resident #1 and identified an area on the left ischium (part of the pelvis bone that forms the lower back part of the hip bone). The area was approximately 4 centimeters (cm) by 5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility documentation review, facility policy review, and interviews for two of three residents (Resident #1 and #2) reviewed for pressure wounds, the facility failed to ensure the clinical record was complete and accurate to include weekly pressure wound assessments. The findings include: 1. Resident #1 was admitted with diagnoses that included prostate cancer, neurogenic bladder, stroke, and status post hip replacement with open reduction. An admission MDS assessment dated [DATE] identified Resident #1 was alert and oriented and was at risk for pressure ulcers. A Resident Care Plan (RCP) dated 10/18/2023 identified Resident #1 was at risk for skin breakdown. Interventions directed to off load heels, turn and position every two (2) hours, and use of a pressure reducing mattress/cushion. A physician's order dated 11/6/2023 directed as per facility skin protocol to complete weekly wound documentation every Thursday. A facility consulting wound physician note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #29) reviewed for positioning, the facility failed to ensure the leg rests and calf pad were on the adaptive wheelchair for positioning per therapy recommendations. The findings include: Resident #29 was admitted to the facility with diagnoses which included history of falling, hearing loss, dementia, and cerebral infarction without residual deficits. The Physical Therapy Evaluation and Plan of Treatment dated 3/3/21 indicated Resident #29 was in a modified custom wheelchair which included tilt in space with headrest and non-elevating leg rests. Lower extremities frequently dangling behind leg rests. Applied leg buddy/calf pad to prevent lower extremities from falling behind leg rests. Resident #29's nursing assistant care card dated 3/10/22 identified Resident #29 was non ambulatory, dependent in wheelchair, assist of 2 for transfers to adaptive wheelchair, and offload heels. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-23 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three sampled resident (Resident #29) reviewed for Physicians Orders, the facility failed to ensure the monthly physicians orders were signed by the physician and progress notes were legible. The findings include: Resident #29 was admitted to the facility with diagnoses that include dementia, and cerebral infarction without residual deficits. The annual MDS assessment dated [DATE] identified Resident #29 had severely impaired cognition, was always incontinent of bowel and bladder and required extensive assistance for bed mobility and transfers with 2-person physical assist, and totally dependent with eating and toilet use with 1-person physical assist, and extensive assist for dressing and personal hygiene with 1 person physical assist. The March 2022 care plan identified activities of high blood pressure and anxiety. Interventions directed to administer medications per physicians orders. A physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-10-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, review of facility documentation, facility policy and interview for 1 of 3 residents reviewed for pressure ulcers (Resident #112) the facility failed to ensure weekly skin assessments were consistently conducted on a resident at risk for developing a pressure ulcer . The findings include: Resident #112 was admitted to the facility on [DATE] with diagnoses that included hypertension, glaucoma, anxiety and dementia. The Norton Plus assessment tool (used to predict the likelihood of developing pressure ulcers) dated 5/8/19 identified a score of 12, indicating Resident #112 was at a moderate risk for developing a pressure ulcer. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #112 was severely cognitively impaired and required extensive 2 person assistance with bed mobility and transfers and extensive 1 person assistance with bathing, dressing, grooming, toilet use, ambulation in room, and locomotion on and off the unit. Additionally, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy/procedures and interviews for 1 of 3 residents reviewed for accidents (Resident #61), the facility failed to ensure a fall was reported by the Nurse Aide's (NA) to ensure an assessment could be completed by the Registered Nurse (RN) and for 1 of 1 sampled resident reviewed for an altercation (Resident #104), the facility failed to conduct and document an assessment, consistently complete and document every 15 minute observational safety checks and/or provide documentation of timely behavioral health follow up as per the plan of care subsequent to a resident to resident altercation. The findings include: 1. Resident #61's was admitted to the facility on [DATE] with diagnoses that included falls, dementia, psychotic disorder with delusions due to known physiological condition and an eating disorder. The Resident Care Plan dated 3/18/19 identified a risk for falls. Interventions included to keep in common areas when awake, instruct to ask for assistance prior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interviews for 1 of 3 sampled residents reviewed for nutrition and weight loss (Resident #150), the facility failed to implement measures to address a weight loss with variable intake in a timely manner as recommended by the Dietician. The findings include: Resident #150 was admitted to the facility on [DATE] with diagnoses that included diabetes mellitus, congestive heart failure, encephalopathy and dementia. The admission Minimum Data Set assessment dated [DATE] identified that Resident #150 had no cognitive impairment, independent for eating, a weight of 120 pounds (lbs), no weight loss and received a therapeutic diet. The Resident Care Plan dated 6/21/19 identified a potential for impaired nutritional status with interventions that included to monitor the resident's weight, monitor food and snack intake as needed and document percentage of consumed solids and fluids. Physician's orders dated 7/6/19 directed a Controlled Carbohydrate diet. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and review of the facility policy for medication storage, the facility failed to store a medication in a safe manner. The findings include: An observation on 10/3/19 at 10:00 AM identified a bottle of medication (Imodium HCL 2mg) containing 19 caplets sitting unsecured on the desk at the nurse's station to the right of the computer on the right side of the station. Interview and observation of the medication bottle on 10/3/19 at 10:05 AM with Registered Nurse (RN) #2 identified the medication bottle should have been locked and secured at all times and did not know the reason the bottle was on the desk. Further, RN #2 indicated there are residents who can ambulate independently on the unit, however there were no residents that wander into the nurse's station. Subsequent to survey inquiry, RN #2 discarded the medication. Interview with Licensed Practical Nurse (LPN) #2 on 10/3/19 at 10:10AM identified LPN #3 had informed her at the beginning of the shift that LPN #3 found a bottle of Imodium in a resident's room and LPN #2 told LPN #3 to discard the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-11-22 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical record reviews and staff interview for 3 of 4 residents reviewed for hospice ( Residents # 12, # 91, the facility failed to ensure staff coded the resident's MDS assessment to accurately reflect the significant change in status. The findings include: 1. Resident #12 ' s diagnosis included dementia, and heart failure. Resident #12 ' s quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #12 had severe cognition impairment. Resident #12 elected Hospice services on 11/5/2024. The care plan dated 11/6/2024 indicated to coordinate palliative care services with hospice initiated 11/5/2024 Intervention included in part to collaborate with the hospice provider to ensure a review of the effectiveness of the plan of care and services provided. Although the facility started a Significant Change in Status MDS assessment with assessment reference date (ARD) 11/18/2024 was not completed as of 11/21/2024 (so far 3 days late). 2. Resident #91's diagnoses included Alzheimer's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 3 of 53.0≈ chain avg
Quality measures 5 of 54.1+0.9 vs chain
The other 41 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Brentwood Center For Health & Rehabilitation, LLCYarmouth, ME 1 of 5The Pines At Utica Center For Nursing And RehabUtica, NY 2 of 5Beacon Brook Center For Health & RehabilitationNaugatuck, CT 2 of 5Bloomfield Center For Nursing & RehabilitationBloomfield, CT 2 of 5Eastside Center For Health & Rehabilitation, LLCBangor, ME 2 of 5Kennebunk Center For Health & Rehabilitation, LLCKennebunk, ME 2 of 5Ludlowe Center For Health & RehabilitationFairfield, CT 2 of 5Mansfield Center For Nursing And RehabilitationStorrs Mansfield, CT 2 of 5Montowese Center For Health & RehabilitationNorth Haven, CT 2 of 5Riverside Health & Rehabilitation CenterEast Hartford, CT 2 of 5Shady Knoll Center For Health & RehabilitationSeymour, CT 2 of 5Summit At Plantsville Center For Health & RehabiliPlantsville, CT 2 of 5The Pines At Catskill Center For Nursing & RehabCatskill, NY 2 of 5The Pines At Glens Falls Ctr For Nursing & RehabGlens Falls, NY 3 of 5Augusta Center For Health & Rehabilitation, LLCAugusta, ME 3 of 5Cambridge Health And Rehabilitation CenterFairfield, CT 3 of 5Glastonbury Center For Health & RehabilitationGlastonbury, CT 3 of 5Hebrew Center For Health And RehabilitationWest Hartford, CT 3 of 5Laurel Ridge Center For Health & RehabilitationRidgefield, CT 3 of 5Maefair Center For Health & RehabilitationTrumbull, CT 3 of 5Marlborough Health & Rehabilitation CenterMarlborough, CT 3 of 5Reservoir Center For Health & Rehabilitation, TheMarlborough, MA 3 of 5Water's Edge Center For Health & RehabilitationMiddletown, CT 3 of 5Winship Green Center for Health & Rehab, LLCBath, ME 4 of 5Bethel Health Care CenterBethel, CT 4 of 5Brewer Center For Health & Rehabilitation, LLCBrewer, ME 4 of 5Dover Center For Health & RehabilitationDover, NH 4 of 5Huntington Hills Center for Health and RehabilitatMelville, NY 4 of 5Pines At Bristol For Nursing & Rehabilitation, TheBristol, CT 4 of 5Sharon Center For Health & RehabilitationSharon, CT 4 of 5Stone Bridge Center For Health & RehabilitationNewtown, CT 4 of 5The Pines At Poughkeepsie Ctr For Nursing & RehabPoughkeepsie, NY 4 of 5The Pines at Rutland Center for Nursing & RehabiliRutland, VT 4 of 5Village Crest Center For Health & RehabilitationNew Milford, CT 5 of 5Belair Care Center IncBellmore, NY 5 of 5Maple View Health & Rehabilitation CenterRocky Hill, CT 5 of 5Milford Health And Rehabilitation CenterMilford, CT 5 of 5Norway Center For Health & Rehabilitation, LLCNorway, ME 5 of 5Pine Heights at Brattleboro Center for Nursing & RBrattleboro, VT 5 of 5Regency House Nursing And Rehabilitation CenterWallingford, CT

Showing 40 of 41; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MYDERT HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST51%since 06/07/2024
ZADUN HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST49%since 06/07/2024
CEDAR HILL CAPITAL ASSOCIATES LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/07/2024
ILANA OSTREICHER FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 01/07/2025
JUNIPER CAPITAL ASSOCIATES LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/07/2024
MARC EPHRAM OSTREICHER FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 01/07/2025
OAK MANAGEMENT CAPITAL LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 03/19/2025
YSRO TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 03/04/2025
EHRENFELD, MINDYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 01/07/2025
GILMARTIN, THOMASIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 03/04/2025
OSTREICHER, MARCIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/07/2025
NATIONAL HEALTH CARE ASSOCIATES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/07/2024
BAKER TILLY ADVISORY GROUP LPOrganizationADP OF THE SNFsince 06/07/2024
DAVID OSTREICHER FAMILY TRUSTOrganizationADP OF THE SNFsince 01/07/2025
MICHELLE OSTREICHER FAMILY TRUSTOrganizationADP OF THE SNFsince 01/07/2025
PREFERRED THERAPY SOLUTIONS LLCOrganizationADP OF THE SNFsince 06/07/2024
PROCARE LTC HOLDING LLCOrganizationADP OF THE SNFsince 06/07/2024
SHAYNA STEG FAMILY TRUSTOrganizationADP OF THE SNFsince 03/04/2025
GOODSELL, ANDREWIndividualADP OF THE SNFsince 01/07/2025
LOPIANSKY, REBECCAIndividualADP OF THE SNFsince 01/07/2025
OSTREICHER, DAVIDIndividualADP OF THE SNFsince 01/07/2025
OSTREICHER, ILANAIndividualADP OF THE SNFsince 03/04/2025
OSTREICHER, MARVINIndividualADP OF THE SNFsince 03/04/2025
OSTREICHER, MICHELLEIndividualADP OF THE SNFsince 03/04/2025
PARIKH, DUSHYANTIndividualADP OF THE SNFsince 01/07/2025
STEG, SHAYNAIndividualADP OF THE SNFsince 01/07/2025
STEG, YITZCHOKIndividualADP OF THE SNFsince 03/04/2025

CMS files one row per role, so the 36 rows in the source record cover these 27 parties — each is shown once here with every role it holds. Nothing is omitted.

15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$20.6M
Net patient revenuemost recent cost report
-0.2%
Operating marginrevenue minus expenses
$2.7M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 8%Other / private 21%

About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$385per resident / day
operating cost
$11,691per month
≈ monthly operating cost
$384per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075326. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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