Summit At Plantsville Center For Health & Rehabili
261 Summit Street, Plantsville, CT 06479 · For profit - Limited Liability company · 150 certified beds · (860) 628-0364 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $3,652 in federal fines (most recent 2025-12-08)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- about 20% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.4% | 18.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 11.0% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 17.3% | 22.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.3% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 12.5% | 16.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.9% | 17.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 75.0% | 93.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 2.3% | 4.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.3% | 24.7% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.0% | 17.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.0% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 42.3% | 69.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.8% | 24.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 8.7% | 10.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.64 | 2.06 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.73 | 1.46 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 97 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 60.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 55 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 39% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.4%CMS range 46.5–64.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.1%CMS range 8.0–16.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 60.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 43.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 49.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.7–11.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.95 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 150 beds and averages 145.5 residents a day — about 97% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.20 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 3.70 on weekdays — 11% thinner on weekends. RN hours go from 0.56 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 11 most serious are shown; the remaining 31 are one tap away and print in full.
- Actual harm · Gcited before2025-07-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of five (5) sampled residents (Resident #1) who were dependent on staff for transfers, the facility failed to ensure two (2) staff members were assisting the resident with a transfer in accordance with the care plan to prevent the resident from sustaining a laceration to the left shin. The findings include:Based on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of five (5) sampled residents (Resident #1) who were dependent on staff for transfers, the facility failed to ensure two (2) staff members were assisting the resident with a transfer in accordance with the care plan to prevent the resident from sustaining a laceration to the left shin. The findings include:Resident #1's diagnoses included dementia with agitation, Alzheimer's Disease, anxiety and weakness.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews, facility documentation and facility policies for one (1) of three (3) sampled residents (Resident #1) reviewed for abuse, the facility failed to revise and implement resident-specific care plan and care card interventions following repeated resident-to-resident physical altercations to ensure cognitively impaired residents residing on a secured unit were supervised and maintained at a safe distance from one another. The facility failed to update Resident #1's care plan and care card with specific behavioral triggers, de-escalation approaches, and direction to keep Resident #1 and Resident #2 separated following physical altercations on 3/22/26 and 3/28/26, which resulted in another physical altercation on 4/10/26 when assigned staff were unaware of the residents' history and required interventions to prevent further resident-to-resident aggression.The findings include:1. Resident #1 was admitted to the facility April 2025 and had diagnoses of dementia, anxiety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-08 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility documentation, review of facility policies and procedures, and interviews, the facility failed to ensure that environmental rounds were conducted/completed monthly, the facility failed to ensure the monthly Infection Control Surveillance data collection reports were inclusive of all infections identified within the facility and the facility failed to identify a possible communicable disease/outbreak amongst residents and for 3 sampled residents (Residents #150, #46, #116) reviewed for dining, the facility failed to ensure infection control practices were followed in the dining room. The findings include: 1. Review of the infection control environmental round documentation for the period of January 2024 to August 2025 failed to identify the monthly environmental rounds that were completed for the months of January, February and March of 2024. Review of the environmental rounds provided by the facility with the Infection Preventionist (IP) Nurse (LPN #2) on 9/10/25 at 12: 23 PM identified the monthly environmental rounds were not completed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility documentation, review of facility policy/procedures and interviews, the facility failed to ensure expired medications were removed from the medication carts and not in use, failed to ensure multiple use vials were labelled upon opening to ensure they were discarded after 30 days. The findings include:Observation with LPN #5 on 9/8/25 at 11:53 AM identified the medication cart on the secured unit contained the following outdated medications: a bottle of aspirin 81mg with no expiration date a bottle of calcium 600 plus D5 mcg with an expiration date of 7/2025, there was a noted date of 8/31/25 that identified the bottle was opened on that date (post expiration date) 4 multi-use vials of Lidocaine 1% that were not marked with an opened date Interview on 9/8/25 at 12:12 PM with LPN #5 identified that the vials should be marked with the date opened. LPN#5 identified the facility had night shift staff delegated to check expiration dates but indicated that it was the responsibility of the nurse managing the medication cart to check expiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-08 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility policy, review of facility documentation, and interviews for five of ten sampled residents (Resident #3, Resident #20, Resident #151, Resident #153, and Resident #154) reviewed for immunizations, the facility failed to ensure that the pneumococcal vaccine was assessed, offered/ and administered as requested by the resident upon/on admission. The findings include: 1. Resident #3 was admitted to the facility in May of 2025 and had diagnoses that included cerebral infarction, anemia and respiratory failure. The quarterly MDS assessment dated [DATE] identified Resident #3 had severely impaired cognition. The assessment further identified Resident #3 had not received the pneumococcal vaccine as it was not offered. Review of the clinical records for Resident #3 immunization consents and records failed to identify a consent/declination was obtained or a record of a documented vaccine was found in the resident record. Review of Resident #3 immunization consents and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-08 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy/procedures and interviews for the one sampled resident (Resident #20) reviewed for Advanced Directives, the facility failed to ensure the physician's orders accurately reflected the resident's code status of do not resuscitate. The findings included:Resident #20 was admitted to the facility [DATE]. Diagnoses included Alzheimer's disease, and Type 2 diabetes mellitus with hyperglycemia. The hospital Discharge summary dated [DATE] identified a code status of full code (a full code means that if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive including cardiopulmonary resuscitation (CPR)). The physician's orders dated [DATE] did not direct a code status for Resident #20. The care plan dated [DATE] identified Resident #20 had an advanced directive of cardio pulmonary resuscitation with interventions to honor the advanced directives as directed by resident/responsible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-08 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records, review of facility policy/procedures and interviews for 1 of 2 sampled residents (Residents #101) reviewed for Preadmission Screening and Resident Review (PASRR), the facility failed to ensure the MDS accurately reflected the residents' status. The findings include: Resident # 101's diagnoses included bipolar disorder, anxiety, and insomnia.The PASRR level II screening dated 8/5/2015 identified Resident #101 had a positive level II PASRR.The annual MDS assessments dated 4/27/24 and 4/8/25 identified Resident #101 had intact cognition, no behaviors, was dependent on staff assistance for dressing, personal hygiene, and transfers. The assessment further identified Resident #101 had active psychiatric mood disorder of anxiety and bipolar disorder. The assessment further reflected that the resident did not have a positive level 2 PASRR. The assessment failed to reflect the resident's accurate status. The Resident Care Plan (RCP) dated 3/16/25 identified Resident #101 had a behavior problem related to extreme fear and bipolar disorder. Care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-08 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the clinical record, review of facility documentation, review of facility policy and interviews for one of five sampled residents (Resident #110) reviewed for unnecessary medication, the facility failed to ensure the care plan included interventions to address the possible side effects and the monitoring that should accompany the use of anticoagulant medication. The findings include: Resident #110's diagnoses included major depressive disorder, anxiety disorder, hypertensive heart disease, and spastic diplegic cerebral palsy. The quarterly MDS assessments dated 7/14/25 identified Resident #110 had intact cognition, required supervision or touching assistance with eating. The physician's orders for the month of July 2025 directed Xarelto (anticoagulant) 20 milligrams (mg) one tablet by mouth at bedtime for deep vein thrombosis (DVT). Interview and clinical record review with the MDS Coordinator Director (RN #4) on 9/8/25 at 11:05 AM identified Resident #110 is taking an anticoagulant medication, and his/her current care plan did not include a care plan that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for one sampled resident (Residents #110) reviewed for pressure ulcer/injury, the facility failed to ensure the alternating pressure relief mattress was in place as ordered and set to the ordered weight. The findings include: Resident #110's diagnoses included major depressive disorder, anxiety disorder, hypertensive heart disease, and spastic diplegic cerebral palsy. The quarterly MDS assessments dated 7/14/25 identified Resident #110 had intact cognition, no behaviors, was dependent on staff for transfers, personal hygiene and toileting hygiene, required substantial to maximal assistance with upper body dressing, was non ambulatory and utilized a wheelchair for mobility. The MDS further identified Resident #110 was at risk for developing pressure ulcers/injury, had no current skin impairments, and utilized a pressure reducing device in a chair, and bed. The care plan dated 7/22/25 identified Resident #110 had a potential for skin breakdown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one of four sampled residents (Resident #95) reviewed for nutrition, the facility failed to ensure that the dietician completed a quarterly assessment for a resident with weight loss. The findings include:Resident #95's with diagnoses that included Alzheimer's disease, dysphagia, hypertension, and GERD (Gastro-Esophageal Reflux Disease).The Dietician's progress note dated 3/12/25 identified Resident #95 had 15 percent weight loss and a current weight of 148 pounds. The Resident Care Plan (RCP) dated 3/14/25 identified Resident #95 was at risk for malnutrition related to Alzheimer's disease, dysphagia, and mechanically altered diet. Care plan interventions directed resident to have sufficient time to eat, diet as prescribe, encourage and monitor resident intake throughout the day, provide feeding assistance as needed.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #95 had severe cognitive impairment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-08 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, review of facility policy, facility documentation, and interview for one of six residents (Resident #3) reviewed for immunizations, the facility to ensure that the COVID-19 booster vaccine was offered on admission to the resident. The findings include:Resident #3 was admitted to the facility in May of 2025 and had diagnoses that included cerebral infarction, anemia and respiratory failure. The quarterly MDS assessment dated [DATE] identified Resident #3 had severely impaired cognition. The assessment further identified Resident #3 was not up to date with the COVID-19 vaccination. Review of Resident #3 clinical records on 9/9/25 failed to identify that he/she received the COVID-19 booster for the 2024-2025 vaccination historically or any documentation the resident had received/refused the vaccine at the facility. Interview with the Infection Preventionist (IP) (LPN #2) on 9/9/25 at 12:46 PM identified vaccine consent is obtained on admission by the admitting nurse or by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · Dcited before2025-11-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who were a potential for falls, the facility failed to implement a care plan intervention directing staff to encourage the resident to sleep in his/her own bedroom after the resident was observed by multiple staff sleeping in a chair in the dining room just prior to the resident sustaining a fall with fractures. The findings include:Resident #1's diagnoses included dementia without behavioral disturbances, muscle weakness, anxiety and major depressive disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of five (5) out of fifteen (15) indicating poor memory recall, had behaviors of rejection of care and wandering, was independent with bed mobility, transfers and ambulation, and had one (1) fall with minor injuries in the past ninety (90) days. The Resident Care Plan dated 9/12/25 identified Resident #1 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who had sustained a fall with injury, the facilityfailed to medicate the resident for severe pain while waiting one (1) hour to be transferred to the hospital. The findings include:Resident #1's diagnoses included dementia without behavioral disturbances, muscle weakness, anxiety and major depressive disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of five (5) out of fifteen (15) indicating poor memory recall, had behaviors of rejection of care and wandering, was independent with bed mobility, transfers and ambulation, and had one (1) fall with minor injuries in the past ninety (90) days. The Resident Care Plan dated 9/12/25 identified Resident #1 had a behavior of sleeping in the dining room at bedtime. Interventions directed staff to encourage the resident to sleep in his/her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record reviews, facility documentation and interviews for one (1) of five (5) resident units, the facility failed to ensure a medication cup containing pre-poured medications was secured in the medication cart when the medication cart was left unattended and not within the line of sight of the nurse. The findings include:During a tour of the facility with the Assistant Director of Nursing (ADON) on 7/9/25 observations of the medication cart on the Mountain Laurel unit at 9:50 AM identified the charge nurse, Licensed Practical Nurse (LPN) #3, walked away from her medication cart to assist a resident with putting his/her shoes on, leaving dispensed medications in a medication cup on top of the medication cart unattended in the hallway. The medication cart was noted not to be in LPN #3's line of sight. The observation was brought to the attention of the ADON at the time of occurrence and the ADON acknowledged that she saw the medication cup was left on top of the medication cart. Upon further observations several residents were noted to be sitting in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to ensure a safe Hoyer lift (mechanical lift) transfer for a resident, due to environmental constraints that impeded stabilization of the Hoyer lift's legs, resulting in the resident being struck in the head by the Hoyer lift arm. The findings include: Resident #1's diagnoses included atrial fibrillation (irregular heart rate), neuropathy (nerve damage causing weakness, numbness and pain), right hand contracture, muscle wasting and atrophy (decreasing in size) and adjustment disorder (excessive reaction to stress that causes negative thoughts, emotions and behavioral changes). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of fifteen (15) indicative of intact cognition and required substantial assistance with bed mobility and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for one of three residents (Resident #4) who were reviewed for an allegation of abuse, the facility failed to report an allegation of abuse to the Director of Nursing or Administrator and State Agency within two (2) hours after the incident occurred. The findings include: Resident #4's diagnoses included Alzheimer's disease, vascular dementia, hemiplegia and hemiparesis following cerebral infarction, post traumatic stress disorder, and anxiety disorder. The Resident Care Plan (RCP) dated 8/19/24 identified Resident #4 has the potential to be verbally abusive by making accusatory statements regarding care. Interventions include psychiatric/psychogeriatric consults as indicated. Assess resident's understanding of the situation. Allow time for the resident to express self and feelings towards the situation. Provide positive feedback for good behavior and emphasize positive aspects of compliance. The significant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #2) who required staff supervision during meals due to dysphagia (difficulty with swallowing) and non-compliant with following the plan of care, the facility failed to ensure the resident's safety when the nurse aide left the resident unsupervised in the room and failed to inform the nurse that the resident refused meal supervision. The findings include: Resident #2's diagnoses included dysphagia, aphasia, traumatic brain injury, and right sided hemiplegia. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 had some difficulty in new situations, required staff supervision with eating and was dependent with all other daily living skills and was on a mechanically altered diet. The Resident Care Plan dated 9/12/24 identified Resident #2 had dysphagia, was at risk for aspiration, and often refused to be supervised during meals. Interventions directed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for mistreatment, the facility failed to ensure resident was treated with respect. The findings include: Resident #1's diagnoses included Alzheimer's and left sided hemiparesis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #1 had moderate cognitive impairment and was dependent for toileting, ADLs, transfers, and independent with manual wheelchair use. The Resident Care Plan (RCP) dated 6/24/2024 identified Resident #1 required assistance with ADLs. Interventions directed encourage independent mobility in wheelchair, assist if needed and give the resident sufficient time to accomplish each task. Review of nurse aide care card directed dependent with wheelchair use. Review of Facility Reportable Event Form dated 7/3/2024 at 2:30 PM identified the hairdresser reported a NA pushing Resident #1 quickly down the hallway, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-09 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observation, facility documentation, review of facility policy and interviews for 1 of 2 sampled residents ( Resident # 5) reviewed for skin condition non-pressure, the facility failed to consistently conduct weekly wound assessment per facility policy and for 1 of 3 residents (Residents #45) reviewed for dining, the facility failed to ensure a physician's order for supervision and staff assistance during meals and for 3 of 10 residents ( Residents # 69, # 106 and # 120) reviewed for smoking, the facility failed to conduct smoking evaluation and safety per policy and for 1 of 7 sampled residents ( Resident # 57), the facility failed to administer the resident's medications as directed by the physician. The findings included: 1. Resident #5's diagnoses included Peripheral Vascular Disease (PVD), chronic venous hypertension with ulcer of left lower extremity, and non-pressure chronic ulcer of other part of left foot with unspecified severity. A physician's order dated 3/7/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, review, facility policy and interviews for 1 of 3 residents (Resident #30) review for self-administration of medications, the facility failed to provide an environment free of potential accident hazards when a syringe and prescribed medications were left unattended in the resident's room and for 2 of 7 residents ( Resident # 57 and Resident # 134) reviewed for smoking, the facility failed assess the resident's smoking compliance timely and failed to provide supervision during smoking per policy to ensure a hazard free environment . The findings included: 1. Resident #30's diagnoses included diabetes mellitus, heart disease, mood disorder and post-traumatic stress disorder. The Self Administration of Medication form dated 10/2/23 identified Resident #30 would like to maintain personal dignity and independence and self-administer insulin within the facility safety guidelines. The form further identified the resident can safely self-medicate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of the nourishment refrigerator and snack area on the memory care unit and interviews, the facility failed to date and label and remove expired food items. The findings include. An observation and interview with NA #3 on 1/4/23 at 12:39 PM with NA#3 who led the surveyor to the nourishment room on the memory care unit which he/she unlocked with keys on his/her person, identified a refrigerator on the right side of the room with and up to date temperature log on the refrigerator door. On top of the refrigerator was a plastic bin labeled snacks had 2 open containers which NA#3 indicated family members brought into the facility and further indicated it was nice to have something to give the residents if they were hungry. The opened container of cookies had no dates when opened and no expiration date. The container of gluten free muffins had 2 muffins remaining and the container had a manufacturer date of expiration of 12/24/2023. Interview and observation with the Director of Dietary on 1/4/2023 at 1:15 PM indicated the dietary department only services 3 nourishment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility documentation, review of policy and interviews for 2 residents ( Residents # 7 and# 10), the facility failed to store urinals, bath basins and bed pans in a sanitary way and in accordance to the facility policy and for 2 of 5 residents (Resident #83 and Resident #111), the facility failed to ensure the residents were protected against infection by ensuring Transmission Based Precautions were implemented. and for 1 of 2 sampled residents ( Resident # 126) reviewed for pressure ulcer, the facility failed to ensure staff perform hand-hygiene to prevent of the spread of infection. The findings included: 1. Resident #7's diagnoses included repeated falls, muscle weakness, and bilateral osteoarthritis of the knees (Osteoarthritis is a long-term degenerative joint condition in which the tissues and parts of the joints gradually deteriorate, causing pain and stiff joints). The quarterly MDS assessment dated [DATE] identified Resident #7 was cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-09 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility documentation and interviews, the facility failed to ensure the kitchen ice machine was cleaned and sanitized regularly, the kitchen floor was free of a thick buildup of grease surrounding the grease trap, surrounding pipes were cleaned and failed to properly repaired hole in the dishwashing sink to ensure equipment was maintained in safe operating condition. The findings included. 1. Observation and interview with the Dietary Manager and Dietary Assistant #1 on 1/4/2023 at 9:30 AM identified the ice machine cover when opened the device was noted with a buildup of a dark substance along the top edge which makes the ice cubes. Dietary Assistant (DA #1) wiped the area with a paper towel which removed the dark substance. The Dietary Director indicated the maintenance of the ice machine included yearly maintenance and nightly wipe down of the inside of the ice machine by dietary staff. No logs or assignments for this task being completed by the dietary staff were provided. 2. Further observation in the kitchen on 1/4/2023 at 9:30 AM identified a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-09 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review of policy and interviews for 1 of 8 residents (Resident # 49) reviewed for Advanced Directive, the facility failed to provide evidence of the resident's complete and signed DNR wishes / code status form and failed to ensure a physician signed the resident's code status. The findings include: Resident #49's diagnoses included: dementia, neurological disease, and dysphagia (difficulty with swallowing). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified the resident as severely cognitively impaired, dependent for bathing, dressing, personal hygiene and toilet use, substantial/maximal assist of one with sit to lying and lying to sit on side of bed, eating and receiving a special service program. A physician's order dated [DATE] directed code status full code and remained an active order. A physician's order dated [DATE] directed code status Do Not Resuscitate (DNR), Do Not Intubate (DNI), Do Not Hospitalize (DNH), no laboratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy, facility documentation and interviews for 1 of 4 residents ( Resident # 134) reviewed for Abuse, the facility failed to ensure the resident was free from physical abuse. The findings include : Resident #134's diagnoses included depressive episodes and adjustment disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #134 was cognitively intact and was independent with transfer and ambulation. A nursing progress note dated 10/22/2023 at 12:48 PM by the RN supervisor indicated the resident had sustained a hematoma below the right eye with slight redness to the sclera and inner canthus bumping it on the bathroom door on the 11-7 AM shift, denied headache or dizziness ice compress applied Advanced Practice Registered Nurse (APRN) and family updated by the charge nurse. A physician's order dated 10/22/23, no time, with end date of 10/23/2023 at 11:59 PM directed to apply ice compress to hematoma below eye for 10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, review of facility policy and interviews for 1 of 4 residents reviewed for abuse, the facility failed to ensure staff reported and investigated an allegation of abuse and timely. The findings included. Resident #134's diagnoses included depressive episodes and adjustment disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #134 was cognitively intact and was independent with transfer and ambulation. A nursing progress note dated 10/22/2023 at 12:48 PM by the RN supervisor indicated the resident had sustained a hematoma below the right eye with slight redness to the sclera and inner canthus bumping it on the bathroom door on the 11-7 AM shift, denied headache or dizziness ice compress applied Advanced Practice Registered Nurse (APRN) and family updated by the charge nurse. A physician's order dated 10/22/23, no time, with end date of 10/23/2023 at 11:59 PM directed to apply ice compress to hematoma below eye for 10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and interviews for 1 of 5 residents reviewed for accidents (Resident # 32), the facility failed to complete a significant change in condition for a resident with a decline in status. The findings include. Resident #32's diagnosis included unspecified fracture of the right tibia, other fractures of the upper and lower end of the right fibula, dementia, bipolar disorder, hemiparesis, and hemiplegia affecting the right side. The discharge Minimum Data Set (MDS) dated [DATE] indicated Resident #32 had short and long-term memory problems and had no functional limitation in upper and lower extremities. The MDS further indicated Resident #32 required set up and clean up for eating, supervision for oral hygiene, toileting, upper and lower body dressing, putting on and taking off footwear and assistance to perform personal hygiene. The MDS also indicated Resident #32 was independent in rolling left and right in bed and sit to stand and stand to sit but required supervision with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation and interview for 1 of 6 residents (Resident # 114) the facility failed to submit a level 2 preadmission screening and resident review (PASRR) with a newly identified psychiatric diagnosis. The finding include: Resident #114's diagnoses included dementia, anxiety, and delusional disorder. The quarterly MDS assessment dated [DATE] indicated Resident #114 was severely cognitively impaired and needed extensive assistance of 1 person for dressing, toilet use, and personal hygiene. The MDS further indicated Resident #114 had active psychiatric diagnoses of anxiety disorder and psychiatric disorder. The psychiatric resident log dated 11/2/23 identified Resident #114 as having a 1st visit with Supportive Care Psychiatric services and to add schizophrenia to the residents diagnoses. The psychiatric note dated 11/17/23 indicated Resident #114 had a newly added diagnosis of schizophrenia. The quarterly MDS assessment dated [DATE] indicated Resident #114 was severely cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility policy and interviews for 2 of 10 sampled residents (Residents # 69 and 134) reviewed for Accidents, the facility failed to develop and implement comprehensive person-centered care plan for smoking. The findings included: 1.Resident #69's diagnoses included Chronic Obstructive Pulmonary Disease (COPD), asthma, depression, Cerebral Vascular Accident (CVA) and tobacco use. The annual Minimum Data Set assessment dated [DATE] identified Resident #69 as cognitively intact and a current tobacco user. The Smoking Evaluation and Safely Screen dated 7/17/23 identified Resident #69 as a current smoker. The Resident Care Plan dated 11/3/2023 failed to identify a comprehensive person-centered Resident #69 for smoking. 2. Resident #134 ' s diagnoses included COPD, depression, and heart failure. The annual Minimum Data Set assessment dated [DATE] identified Resident #134 as moderately cognitively impaired and a current tobacco user. Review of the Smoking Evaluation and Safety screen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of policy and staff interviews for 1 of 7 residents (Resident # 57), who required assistance with medication administration, the facility failed to meet professional standards of practice when administering a pain medication and 1 of 1 sampled resident who utilized Narcan, the failed to ensure that the Registered Nurse stayed with resident after the first dose of Narcan administration per facility practice. The findings included: Resident #57's diagnoses included pain in left shoulder, other low back pain, and unspecified displaced fracture of third cervical vertebra. A physician's order dated 10/7/23 directed administration of Dilaudid oral tablet, 4 Milligrams (MG), by mouth every 4 hours as needed for severe pain and not to exceed three doses in twenty-four hours. The annual Minimum Data Set assessment dated [DATE] identified Resident #69 was cognitively intact, independent with activities of daily living, and on a scheduled pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility policy and interviews for 2 of 2 sampled residents (Resident #s 102 and 119) reviewed for Respiratory Care, the facility failed to ensure the resident oxygen was administered as directed by the physician. The findings included: 1. Resident #102's diagnoses included anxiety disorder, pulmonary embolism, and essential hypertension. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #102 as moderately cognitively impaired, required moderate assistance with toileting, dressing and performing personal hygiene and received oxygen therapy during residency. The Resident Care Plan dated 10/20/23 identified Resident #102 had respiratory disease related to asthma and a history of anxiety. Interventions directed to encourage the resident to report difficulty breathing and administer anti-anxiety medications per order. A physician's order dated 8/16/23 directed to administer oxygen via nasal cannula at 2 liters per minute and to check pulse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation review of policy and interviews for 1 of 1 resident reviewed for specialized treatment (Resident #58), the facility failed to ensure the resident intake and output were consistently monitored and the residents pre and post weight were monitored on the resident's communication log. The findings included: Resident #58's diagnoses included end stage renal disease and dependence on specialized treatment center. The annual Minimum Data Set assessment dated [DATE] identified Resident #58 as cognitively intact, required set-up assistance with meals, and was always incontinent of urine and bowel. The Resident Care Plan dated 11/14/23 identified the resident required specialized treatment had End Stage Renal Disease and was at risk for weight fluctuations related to the treatment. Interventions directed to encourage fluids, daily weights and monitoring of fluid intake and output. a. A physician's order dated 7/20/22 directed intake and output monitoring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews for 1 of 1 resident reviewed for medication administration of Narcan (Resident #57), the facility failed to ensure the licensed was educated and trained prior to administering the medication. The findings include: Resident #57's diagnoses included pain in left shoulder, other low back pain, and unspecified displaced fracture of third cervical vertebra. A physician's order dated 10/7/23 directed administration of Dilaudid oral tablet, 4 Milligrams (MG), by mouth every 4 hours as needed for severe pain and not to exceed three doses in twenty-four hours. The annual Minimum Data Set assessment dated [DATE] identified Resident #69 was cognitively intact, independent with activities of daily living, and on a scheduled pain medication regimen. Review of RN #9 nursing notes dated 1/7/24 at 12:57 PM noted was called to the floor by the charge nurse to assess Resident # 57 who was disoriented to time this morning which was outside of resident's baseline mentation of alert and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy, facility documentation and interviews for 1 of 4 residents ( Resident # 134) reviewed for Abuse, the facility failed to ensure psychiatric services were provided to a resident specifically related to trauma after an abusive incident . The findings included. Resident #134's diagnosis included depressive episodes and adjustment disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #134 was cognitively intact and was independent with transfer and ambulation. A nursing progress note dated 10/22/2023 at 12:48 PM by the RN supervisor indicated the resident had sustained a hematoma below the right eye with slight redness to the sclera and inner canthus bumping it on the bathroom door on the 11-7 AM shift, denied headache or dizziness ice compress applied Advanced Practice Registered Nurse (APRN) and family updated by the charge nurse. A physician's order dated 10/22/23, no time, with end date of 10/23/2023 at 11:59 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview for 1 of 4 medication carts, the facility failed to ensure resident safety by ensuring a medication cart was locked on the secure memory care unit. The findings include: Observations on 1/2/24 at 11:18 AM on the second floor, secure memory care unit, noted the medication cart located near the nurses' station, was unlocked and unattended while residents were noted to be sitting in the hall area near the medication cart and another resident was wandering the floor who had a diagnosis of dementia and unspecified psychosis. Interview with charge nurse, LPN #1 indicated the medication cart on a memory care unit should have been locked, she also indicated she thought it had swung closed and proceeded to immediately lock the medication cart. Review of facility policy, annual review 1/02/24 titled Medication Storage Room/Medication Cart Policy notes the facility provides pharmaceutical services that are conducted in accordance with ethical and professional standards of practice and that meet applicable Federal, State and Local Laws, rules, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility policy and interviews for 1 of 3 residents (Resident #45) who required assistance with ADL, the facility failed to ensure the resident's call light was accessible to resident while in bed. The findings include: Resident #45's diagnoses included: dementia, diabetes mellitus, depression, and dysphagia (difficulty with swallowing). The quarterly MDS assessment dated [DATE] identified the resident as severely cognitively impaired, extensive assistance of two for bed mobility, dependent for bathing, personal hygiene and toilet use, substantial/maximal assist of one with sit to lying and lying to sit on side of bed, partial/moderate assist with upper/lower dressing, mechanically altered diet and required supervision and set up help for meals. A Resident Care Plan dated 12/26/23, indicated Resident #45 required extensive assistance needed for activities of daily living (ADLs) and the resident has an ADL deficit related to cognitive loss/dementia limited to extensive assist.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-08-01 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and review of facility documentation for 2 of 5 nursing units (with a total census of 68 residents affected), the facility failed to maintain safe/comfortable environmental temperatures, which are defined as a range of 71 to 81 degress Fahrenheit. The findings include: Observations on 7/18/23 at 2:45 PM identified resident room temperatures on the first floor reading 84-86 degrees Fahrenheit and on the second floor 89-91 degrees Fahrenheit. Interview with the Administrator on 7/18/23 at 2:45 PM identified on 7/13/23 the facility encountered a malfunction of the cooling system at which time a contractor was notified. The contractor was onsite on 7/13/23 and identified a problem with the 15 ton, rooftop, air conditioning unit for the affected areas. A replacement part was ordered and was anticipated to be delivered within 7-14 days. The facility installed 10 portable air conditioning units for both the first and second floors, however, the units were ducted incorrectly and ineffective in lowering temperatures for the affected floors on the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-08-01 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and review of facility documentation, the Administrator failed to ensure a safe and comfortable resident environment for 2 of 5 nursing units. The findings include: Observations on 7/18/23 at 2:45 PM identified resident room temperatures on the first floor reading 84-86 degrees Fahrenheit, and temperatures on the second floor reading 89-91 degrees Fahrenheit. Interview with the Administrator on 7/18/23 at 2:45 PM identified on 7/13/23 the facility encountered a malfunction of the cooling system for the first and second floors, at which time a contractor was notified. The contractor was onsite on 7/13/23 and identified a problem with the 15 ton, roof top, air conditioning unit for the affected resident areas. A replacement part was ordered and was anticipated to be delivered within 7-14 days. The facility installed 10 portable air conditioning units for both the first and second floors, however, the units were ducted incorrectly and were ineffective in lowering temperatures for the affected resident nursing units. The Administrator indicated he was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-09-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility's documentation review and interviews for kitchen maintenance, the facility failed to ensure food items were labeled and dated in accordance with facility policy, and the facility failed to ensure foods were discarded timely when spoiled. The findings include: Observations on 9/13/2021 at 10 AM with the Director of Dietary (DD), two trays of buttered bread were observed in the refrigerator without any date to identify when they were placed in the refrigerator. Observation of the food storage room identified five (5) plastic bags containing bread rolls on the shelf. the rolls were observed to be covered with a gray colored matter and no expiration date was noted on the outside of the bags. Subsequent to surveyor inquiry, the DD discarded the bags of rolls. During an interview with the DD on 9/13/2021 at 10:20 AM the DD indicated the rolls may have been covered with mold because they were delivered frozen and the facility stored bread thawed, and they should have been discarded. She further identified that food items in the refrigerator should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-09-20 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review and interviews for one of two residents (Resident #144) reviewed for advanced directives, the facility failed to complete advanced directive in a timely manner. The findings include: Resident #144 was admitted during [DATE] with diagnoses that included hypertension, Parkinson's disease, and cognitive communication deficit. The admission Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #144 had mild cognitive impairment and required extensive assistance with activities of daily living. The Resident Care Plan dated [DATE] identified that resident had an established advanced directive and that Resident #144's wishes were to have CPR. Interventions directed to review the code status with Resident #144 or his/her responsible party quarterly. Review of the clinical record identified Resident #1 had a family member designated as his/her responsible party (Responsible Party #1). A physician's order dated [DATE] directed that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-09-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility policy review and interviews for one sampled resident (Resident #51) observed unsupervised with medications at the bedside, the facility failed to ensure licensed staff remained with the resident during medication administration and the facility failed to ensure medications were secure and inaccessible to unauthorized staff/residents. The findings include: Resident #51's diagnoses include dementia, hypertension, neuropathy, atrial fibrillation, and mood disorder. The quarterly MDS dated [DATE] identified Resident #51 had intact cognition and required limited assistance with ADLs. The Resident Care Plan (RCP) dated 8/26/2021 identified a diagnosis of dementia with long- and short-term memory deficits. Interventions directed assist Resident #51 in orienting to setting and routine. Observation on 9/14/2021 at 9:13 AM, identified Resident #51 was sitting at the edge of the bed in front of a tray table containing breakfast and a cup of medications. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-01-09 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews ,review of policy,review of facility documentation and interviews for 1 of 3 sampled residents reviewed for discharge (Resident #149), the facility failed to ensure the resident's Minimum Data Set (MDS) assessment was accurately coded to reflect the residents discharge status at the time of the assessment and 1 of 5 sampled residents (Resident #100) who was reviewed for Pre-admission Screening and Resident Review (PASSR), the facility failed to correctly code the resident's clinical diagnosis and for 2 of 10 sampled residents (Residents # 69 and #106) who were reviewed for smoking, the facility failed to correctly code the assessment to reflect the residents smoking status. The findings included: 1. Resident #149's diagnoses included spinal stenosis and anxiety. Review of the clinical record and facility documentation identified Resident #149 was discharged home with home health services effective 10/10/23. The entry/discharge reporting MDS assessment dated [DATE] identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$3,652 in federal fines across 1 penalty.
- $3,652 — penalty dated 2025-12-08
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 3 of 5 | 3.0 | ≈ chain avg |
| Quality measures | 4 of 5 | 4.1 | ≈ chain avg |
The other 41 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 41; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BG II OPCO ML LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 10/10/2024 |
| CEDAR HILL CAPITAL ASSOCIATES LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 10/10/2024 |
| DYMER HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 10/10/2024 |
| ILANA OSTREICHER FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 10/10/2024 |
| JUNIPER CAPITAL ASSOCIATES LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 10/10/2024 |
| MARC EPHRAM OSTREICHER FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 10/10/2024 |
| OAK MANAGEMENT CAPITAL LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST | NO PERCENTAGE PROVIDED | since 10/10/2024 |
| YSRO TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST | NO PERCENTAGE PROVIDED | since 10/10/2024 |
| ZADUN II HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/10/2024 |
| EHRENFELD, MINDY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/10/2024 |
| DAVID OSTREICHER FAMILY TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 10/10/2024 |
| SHAYNA STEG FAMILY TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 10/10/2024 |
| LOPIANSKY, REBECCA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 10/10/2024 |
| OSTREICHER, DAVID | Individual | INDIRECT OWNERSHIP INTEREST | — | since 10/10/2024 |
| OSTREICHER, MARVIN | Individual | INDIRECT OWNERSHIP INTEREST | — | since 10/10/2024 |
| OSTREICHER, MICHELLE | Individual | INDIRECT OWNERSHIP INTEREST | — | since 10/10/2024 |
| STEG, SHAYNA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 10/10/2024 |
| STEG, YITZCHOK | Individual | INDIRECT OWNERSHIP INTEREST | — | since 10/10/2024 |
| WEISZ, DAVID | Individual | INDIRECT OWNERSHIP INTEREST | — | since 10/10/2024 |
| MASTER TENANT HOLDCO CT5 II LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 10/10/2024 |
| OSTREICHER, MARC | Individual | 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/10/2024 |
| NATIONAL HEALTH CARE ASSOCIATES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/10/2024 |
| GILMARTIN, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/10/2024 |
| MELANSON, DOUGLAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/13/2025 |
| OSTREICHER, ILANA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/10/2024 |
| BAKER TILLY ADVISORY GROUP LP | Organization | ADP OF THE SNF | — | since 10/10/2024 |
| PREFERRED THERAPY SOLUTIONS LLC | Organization | ADP OF THE SNF | — | since 10/10/2024 |
| PROCARE LTC HOLDING LLC | Organization | ADP OF THE SNF | — | since 10/10/2024 |
| DESILVA, GARUMUNI | Individual | ADP OF THE SNF | — | since 10/10/2024 |
CMS files one row per role, so the 45 rows in the source record cover these 29 parties — each is shown once here with every role it holds. Nothing is omitted.
16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.6M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075420. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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