Stone Bridge Center For Health & Rehabilitation
139 Toddy Hill Road, Newtown, CT 06470 · For profit - Limited Liability company · 154 certified beds · (203) 426-5847 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- it has 1 actual-harm citation
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $10,358 in federal fines (most recent 2025-06-02)
- its facility-reported quality-measure score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.1% | 18.0% | 15.4% | typical |
| Long-stay residents who lose too much weight | 12.5% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.1% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 18.0% | 22.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 8.0% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 8.3% | 16.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.1% | 17.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 90.8% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.0% | 4.0% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 27.0% | 24.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.9% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 69.8% | 69.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 20.9% | 24.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 6.4% | 10.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.80 | 2.06 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.19 | 1.46 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 65 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 35 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 28% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.1%CMS range 45.7–70.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.6%CMS range 6.0–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 51.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 87.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 3.5–12.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.07 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 154 beds and averages 138.8 residents a day — about 90% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.42 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.56 hrs/resident/day on weekends vs 4.03 on weekdays — 12% thinner on weekends. RN hours go from 0.56 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
58 citations, most serious first. The 12 most serious are shown; the remaining 46 are one tap away and print in full.
- Actual harm · Gcited before2025-06-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility documentation, review of facility policy and interviews for two of four sampled residents (Resident #61 and #228) reviewed for accidents, the facility failed to ensure the wheelchair leg rests were in place during transport, which resulted in an accident and failed to ensure the resident was transferred as ordered with assist of one and the utilization of a walker, which resulted in a right lower leg laceration sustained as a result of the improper transfer from the wheelchair to the bed. The findings include: 1. Resident #61's diagnoses included cerebral infarction, narcolepsy, anemia, peripheral vascular disease, and muscle weakness. The quarterly MDS assessment dated [DATE] identified Resident #61 had intact cognition and was dependent on staff for transfers, was non-ambulatory, and was dependent on staff for wheelchair mobility. The care plan dated 3/4/25 identified Resident #61 had a deficit in functional mobility related to cerebral infarction with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2021-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, observations, interviews, and review of facility documentation, for three of six residents (Resident # 296) reviewed for accidents, the facility failed to ensure the resident was transferred via mechanical lift with two staff members in accordance to the plan of care and for one of three residents (Resident # 89) reviewed for elopement the facility failed to prevent and elopement . The findings included: 1. Resident #296's diagnoses included dementia, difficulty walking, and abnormality of gait, fracture of left femur following insertion of implant or prosthesis, and weakness. NA #5's Clinical Competency Evaluation for Transferring a Resident Using a Mechanical Lift, dated 10/20/20, identified NA #5 passed the clinical competency elements, including: Checks the resident's care card for correct mechanical lift, sling size. A transferring quiz dated 10/20/20 identified NA#5 correctly answered no for the question: If you are unaware of the resident's transfer status, should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies, and interviews for two of three residents (Resident #2 and #3) reviewed for resident rights, the facility failed to maintain comfortable temperature levels within the range of 71 to 81 degrees Fahrenheit (F). The findings include: 1.Resident #2's diagnoses included dementia, anemia, diabetes mellitus, restlessness-agitation, and anxiety disorder. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of twelve out of fifteen (12/15), indicative of moderate cognitive impairment and required assistance with ADL's (activities of daily living). The Resident Care Plan (RCP) dated 4/10/26 identified impaired cognitive function/thought process related to dementia. Interventions directed if increased confusion noted, to place resident on UTI (urinary tract infection) monitoring for three days, monitor/document/report as needed any changes in cognitive function,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for elopement, the facility failed to ensure elopement risk assessments were performed timely for a resident that eloped from the facility without staff knowledge. The findings include: Resident #1's diagnoses included schizoaffective disorder, Wernicke's encephalopathy, diabetes mellitus, and epilepsy. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of fourteen out of fifteen (14/15), indicating of being cognitively intact, had no wandering behaviors and ambulated independently. The Resident Care Plan (RCP) dated 4/9/26 identified Resident #1 had impaired thought processes related to schizoaffective disorder, suicidal ideations, Wernicke's encephalopathy, and alcohol dependence. Interventions directed to provide cues, reorient, and supervise as needed. Facility reportable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-02 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility policy, review of facility documentation, and interviews for two of five sampled residents (Resident #17 and Resident #95) reviewed for immunizations, the facility failed to ensure that the pneumococcal vaccine was assessed/and administered to the resident when requested. The findings include: 1. Resident #17 was admitted to the facility in December of 2024 and had diagnoses that included Alzheimer's disease, atrial fibrillation, and chronic systolic congestive heart failure. The quarterly MDS assessment dated [DATE] identified Resident #17 had severely impaired cognition. The assessment further identified that Resident #17 had not received the pneumococcal vaccine as it was not offered. Review of the Consent Form for Pneumococcal Vaccination Series (PCV/PPSV23) identified Resident #17 gave the facility permission to administer/complete the pneumococcal series as directed by the Center for Disease Control and Prevention (CDC) guidelines and physician on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility policy/procedures and interviews for one sampled resident (Resident #53) with a diagnoses of Alzheimer's disease, the facility failed to notify the resident's responsible party (Person #1) when a new medication (Namenda) was added to the medication regimen. The findings include: Resident #53's diagnoses included Alzheimer's disease and dysphagia The annual MDS assessment dated [DATE] identified Resident #53 had severely impaired cognition and was independent with ambulation and bed mobility. The APRN's note dated 11/6/24 identified Person #1 was against the use of Namenda and did not want any new medications to be added to Resident #53's medication regimen. The APRN's note dated 11/22/24 identified that education was provided to Person #1, who continued to refuse the use of Namenda. The APRN's note dated 12/5/24 identified Person #1 continued to refuse the use of Namenda, despite education. The APRN's note dated 12/27/24 identified Person #1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility documentation, review of facility policy/procedures and interviews for the one sampled resident (Resident #103) reviewed for abuse, the failed to ensure the resident was free from mistreatment sustained from a resident-to-resident altercation. The findings include: Resident #103 was admitted to the facility March 2025. Diagnoses included left knee effusion, muscle weakness, dementia, anxiety and difficulty walking. The admission MDS assessment dated [DATE] identified Resident #103 had severe cognitive impairment, had behaviors that were not directed at others, displayed wandering behaviors, required moderate to total dependence with activities of daily living, did not ambulate and utilized a wheelchair. Physician's orders dated 3/5/25 directed administration of anti-depressant medications and monitoring of side effects and behavior of sadness. The care plan dated 3/11/25 identified Resident #103 had a deficit in functional mobility and was non-ambulatory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy/procedures and interviews for one sampled resident (Resident #112) with behaviors, the facility failed to ensure the care plan was comprehensive in addressing the resident's behavior of wandering into other residents' rooms, although the behavior was identified on the admission MDS and behaviors triggered, and it was noted that behaviors would be included on the comprehensive care plan. The findings include: Resident #112 was admitted to the facility 10/21/24 with a diagnosis of Alzheimer's disease with mood disturbance. Nursing progress note dated 10/22/24 at 8:56 AM identified Resident #112 wandering into other residents' rooms most of the night and noted Resident #112 was redirected and did not change behaviors and was very easily agitated. Nursing progress note dated 10/24/24 at 12:20 PM identified Resident #112 hit a nurse aid (NA) at the nurse's station, unprovoked. The note indicated Resident#112 punched her left arm and back, took the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-03 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for seven of thirteen residents, (Resident #'s 1, 3, 21, 23, 17, 27, and 28), reviewed for allegations of inappropriate staff to resident interactions, the facility failed to ensure the residents were treated with respect and dignity. The findings include: 1. Resident #1's diagnoses included Parkinson's disease, adjustment disorder, cerebral ischemic attack, difficulty in walking, depression and Alzheimer's disease. The Psychological Supportive Care progress note dated 12/27/19 identified Resident #1 with an adjustment difficulty (illness, decline, loss), inappropriate behaviors and interactive skills, short tempered and was easily annoyed. Interventions included coping skills training, supportive psychotherapy and validation therapy. The quarterly MDS dated [DATE] identified Resident #1 had moderately impaired cognition and required limited-one person assistance with transfer and walking in the room. The care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-03 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one sampled resident (Resident #8) reviewed for an allegation of abuse, the facility failed to ensure that residents were protected from potential further abuse from the accused staff member. The findings include: Resident #8's diagnoses included cerebral infraction, hypertension, cognitive communication deficit and Wernicke's encephalopathy. The admission MDS dated [DATE] identified Resident #8 had intact cognition, was frequently incontinent of bladder, was always incontinent of bowel and required extensive assistance with bed mobility, transfer, dressing, toilet use and personal hygiene. The care plan dated 8/25/21 identified the resident exhibited behavior problems and refused to get out of bed. Interventions directed to introduce yourself to the resident and explain what you are going to do, use calm, gentle approach, work slowly and ask the resident for cooperation with task. The Grievance Sheet dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-03 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of policy and procedures for 24 of 24 residents (Resident #'s 16, 29, 32, 34, 35, 36, 37, 39, 40, 41, 42, 44, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, and 57) ) reviewed for medication administration, the facility failed to ensure medications were administered in accordance with physician orders. The findings include: 1. Resident #16 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, seizures, gastro-esophageal reflux disease, hyperlipidemia, adjustment disorder and hypertension. Physician orders directed Pepcid 40 milligrams (mg), one time a day for gastro-esophageal reflux disease; Senna 8.6 mg, one time a day for constipation; Keppra, 100 mg, two times a day for anti-convulsions and Acyclovir (antiviral medication) 400 mg, one time a day for prophylaxis. Review of the facility Medication Admin Audit Report dated 11/26/23 identified that although Pepcid, Senna, Acyclovir and Keppra were scheduled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for two of six sampled residents (Residents #8 and #31) reviewed for allegations of abuse, the facility failed to immediately report the allegation of abuse to the state agency and no later than two (2) hours after being notified of the alleged abuse in accordance with facility policy. The findings include: 1. Resident #8 was admitted to the facility with diagnoses that included cerebral infraction, hypertension, cognitive communication deficit and Wernicke's encephalopathy. The admission MDS dated [DATE] identified Resident #8 had intact cognition, was frequently incontinent of bladder, was always incontinent of bowel and required extensive assistance with bed mobility, transfer, dressing, toilet use and personal hygiene. The care plan dated 8/25/21 identified the resident exhibited behavior problems and refused to get out of bed. Interventions directed to introduce yourself to the resident and explain what you are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 46 citations
- Potential for harm · D2024-07-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and review of facility policies and procedures for 1 sampled resident (Resident #4) who had a diagnosis of diabetes and was at risk for skin breakdown and for one sampled resident (Resident #14) who was incontient of urine, required incontinence care, and often refused incontinent care, the facility failed to develop a comprehensive care plan for foot care for an individual with a diagnosis of diabetes and failed to develop a comprehensive care plan with person centered interventions for incontinence care and care refusals. The findings include: 1. Resident #4 was admitted to the facility with diagnoses that included Parkinson's disease, weakness, and diabetes. The quarterly MDS assessment dated [DATE] identified Resident #4 was totally dependent for bed mobility, at risk for developing pressure injuries (no active pressure injuries), had no signs of pain, and was severely impaired in cognitive functioning (Brief interview for mental status (BIMS) score of 5). The Resident Care Plan (RCP)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy and interviews for two of four residents (Resident #4 and #7) who were at risk for the development of pressure ulcers, the facility failed to promote the prevention of pressure ulcer/injury development; failed to promote the healing of existing pressure injuries (including prevention of infection to the extent possible); and failed to prevent development of an additional pressure ulcer/injury; and failed to conduct an initial skin assessment as a baseline when a reddened area of the left hip was identified to determine if the area was healing or deteriorating. The findings include: Resident #4 was admitted to the facility with diagnoses that included Parkinson's disease, weakness, and diabetes. The quarterly MDS assessment dated [DATE] identified Resident #4 was totally dependent for bed mobility, at risk for developing pressure injuries (no active pressure injuries), had no signs of pain, and was severely impaired in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policies and procedures, and interviews with facility staff for 1 sampled resident who was assessed as a nutritional risk (Resident #4), the facility failed to provide a timely nutritional assessment for a resident with a documented pressure injury. The findings include: Resident #4 was admitted to the facility with diagnoses that included Parkinson's disease, weakness, and diabetes. The quarterly MDS assessment dated [DATE] identified Resident #4 was totally dependent for bed mobility, at risk for developing pressure injuries (no active pressure injuries), no signs of pain, and severely impaired in cognitive functioning (Brief interview for mental status (BIMS) score of 5). The assessment noted weight loss, a therapeutic diet (e.g., low salt, diabetic, low cholesterol) and no indication of a mechanically altered diet (e.g., pureed food, thickened liquids) was noted. The RCP dated 3/5/21 identified Resident #4 had a potential for impaired nutritional status,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-03 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policies and procedures, and interviews with facility staff for 1 of 2 residents who were reporting/demonstrating pain, (Resident #4), the facility failed to assess pain for a resident with a deteriorating facility acquired pressure injury and failed to assess efficacy of the pain regimen. The findings include: 1. Resident #4 was admitted to the facility with diagnoses that included Parkinson's disease, weakness, and diabetes. The quarterly MDS assessment dated [DATE] identified Resident #4 was totally dependent for bed mobility, at risk for developing pressure injuries (no active pressure injuries), experienced a weight loss, and was severely impaired in cognitive functioning (Brief interview for mental status (BIMS) score of 5). The assessment noted Resident #4 was rarely/never understood and had no signs of pain. The Resident Care Plan (RCP) dated 3/5/21 identified Resident #4 was at risk for skin breakdown, required extensive assistance from 2 staff members…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-03 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, interviews, and review of employee files for 6 of 6 Nurse Aides (NA #1, NA #2, NA #3, NA #4, NA #5 and NA #9), the facility failed to ensure performance evaluations were completed in a timely manner. The findings include: 1. Review of NA #1's employee file identified that date of hire was 2/8/2016 and last Employee Performance Evaluation was completed on 3/2/21. 2. Review of NA #2's employee file identified that date of hire was 11/4/2002 and last Employee Performance Evaluation was completed on 10/25/2017. 3. Review of NA #3's employee file identified that date of hire was 8/8/11 and last Employee Performance Evaluation was completed on 10/8/2020. 4. Review of NA #4's employee file identified that date of hire was 3/24/03 and last Employee Performance Evaluation was completed on 10/10/2020. 5. Review of NA #5's employee file identified that date of hire was 12/11/17 and last Employee Performance Evaluation was completed on 9/30/2020. 6. Review of NA #9's employee file identified that date of hire was 3/30/20 and last Employee Performance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-03 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and review of facility documentation for three of six residents reviewed for social service needs (Resident #1, #8 and #31), the facility failed to ensure the residents were assessed after allegations of abuse were reported: 1. Resident #1's diagnoses included Parkinson's disease, adjustment disorder, cerebral ischemic attack, difficulty in walking, depression and Alzheimer's disease. The Psychological Supportive Care progress note dated 12/27/19 identified Resident #1 with adjustment difficulty (illness, decline, loss), inappropriate behaviors and interactive skills, short tempered and easily annoyed. Interventions included coping skills training, supportive psychotherapy and validation therapy. The quarterly MDS dated [DATE] identified Resident #1 had moderately impaired cognition, required limited one person assistance with transfer and walking in the room. The care plan dated 1/21/20 identified Resident #1 with behavior and mood patterns. Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-03 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policies and procedures, and interviews with facility staff for 1 sampled resident, (Resident #4), who required specialized rehabilitative services, the facility failed to conduct a timely speech therapy evaluation in the presence of weight loss and failed to perform a provider directed physical therapy evaluation for heel offloading with a knee contracture in the presence of a facility acquired left heel pressure injury. The findings include: Resident #4 was admitted to the facility with diagnoses that included Parkinson's disease, weakness, and diabetes. The quarterly MDS assessment dated [DATE] identified Resident #4 was totally dependent for bed mobility, at risk for developing pressure injuries (no active pressure injuries), no signs of pain, and severely impaired in cognitive functioning (Brief interview for mental status (BIMS) score of 5). The assessment noted weight loss, a therapeutic diet (e.g., low salt, diabetic, low cholesterol) and no indication of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-03 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of the clinical record, facility documentation, and facility policy for one resident (Resident #13) reviewed for facility transportation, the facility failed to include and have available consultations from outside vendors available in the paper or electronic chart and have nursing documentation available regarding outside consultations. The findings include: Resident #13's diagnoses included malignant neoplasm (abnormal tissue growth) of the right breast, epilepsy (seizures), anxiety disorder, unsteadiness on feet, and weakness. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #13 was cognitively intact, exhibited no behaviors, and required extensive assistance for bed mobility, transfers, toileting, and personal hygiene. The Resident Care Plan dated 5/13/22 identified Resident #13 was diagnosed with breast cancer and was undergoing chemotherapy. Interventions included to follow-up with the oncologist as ordered and treatments/diagnostics…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility documentation, facility policy, and interviews for all residents who are served meals, the facility failed to provide a dignified dining experience as evidenced by serving meals on paper products since 4/1/24 due to a dishwasher that is unusable related to the need for a water softener product which is required for the dishwasher to function effectively. The findings include: The facility dishwasher has not been used since 4/1/24 when the temperature probe malfunctioned preventing the water temperature of the dishwasher from reaching the acceptable temperature for sanitation. The facility has been serving meals on paper products since 4/1/24. Two (2) vendor work order forms identified the cause of the temperature probe malfunction was due to poor water quality and the facility required a water softener replacement to correct this. The forms indicated the temperature probes would continue to malfunction until the water softener was replaced. Interview with the Food Service Director on 5/23/24 at 11:00 AM identified he submitted a vendor quote and request for a water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility documentation, observation, and interviews, the facility failed to provide a safe, homelike environment as evidenced by sticky floors due to the facility's inability to purchase the necessary chemicals required to prevent the floors from becoming sticky when washed due to financial issues. The findings include: The facility utilized a vendor company to secure floor washing supplies and has been unable to purchase the chemical 3A which was utilized as a ph neutralizer in combination with the other floor washing chemicals to prevent a sticky residue from building up on the floors. Interview with the Director of Housekeeping on 5/23/24 at 10:36 AM identified the 3A chemical neutralizes the chemicals utilized to clean the floors and removes the stickiness that builds up from the cleaning residue. The Director of Housekeeping identified each time he attempted to order the chemical from the vendor that had been providing the supplies he was told the company owed them money so they wouldn't send the supply. The Director of Housekeeping stated he contacted all sister…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for an injury of unknown origin, the facility failed to ensure a resident was free from staff to resident physical abuse. The findings include: Resident #1's diagnoses included senile degeneration of the brain, unspecified dementia, and stage three chronic kidney disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, was always incontinent of bowel and bladder, required extensive assistance with bed mobility, dressing, and personal hygiene and was totally dependent on staff with transfers and toileting. The Resident Care Plan dated 8/22/23 identified a self-care deficit, requires assistance with activities of daily living related to cognitive deficits, and deficits in balance, ambulation, mobility, strength, weakness, high fall risk, poor safety, and poor insight.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for an injury of unknown origin, the facility failed to ensure staff reported an observation of physical abuse from a staff member to a resident immediately. The findings include: Resident #1's diagnoses included senile degeneration of the brain, unspecified dementia, and stage three chronic kidney disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, was always incontinent of bowel and bladder, required extensive assistance with bed mobility, dressing, and personal hygiene and was totally dependent on staff with transfers and toileting. The nurse's note dated 11/1/23 at 9:01 PM identified Resident #1 was screaming in pain and holding his/her chest while eating dinner in the dining room. The note identified Resident #1 was brought to his/her room and upon assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-11 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical review, interviews, and facility policy review for one resident (Resident #1) reviewed for Cardiopulmonary Resuscitation (CPR), the facility failed to ensure that an Automatic External Defibrillator (AED) was accessible when a resident required CPR. The finding included: Resident #1's diagnoses included a history of acute and chronic respiratory failure, Chronic Obstructive Pulmonary Disease (COPD), Congested Heart Failure (CHF) and atrial fibrillation. Advance Directives signed by Resident #1, dated [DATE], indicated Resident #1 requested to be a full code (receive CPR). A physician order dated [DATE] directed Resident #1 was a full code (per medical directives) Review of a quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had moderate cognitive impairment and was dependent for ADLs and personal hygiene. The Resident Care Plan (RCP) dated [DATE] identified Resident #1 requested to be a full code. Interventions directed to follow resident's wishes for CPR. A nursing note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility documentation review, facility policy review and interviews for one of five residents (Resident #1) reviewed for neglect, the facility failed to ensure care was provided in a timely manner for a resident who required assistance with personal hygiene. The findings include: Resident #1's diagnoses included wedge compression fracture, osteoporosis, peripheral neuropathy, and atrial fibrillation. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 was alert and oriented and required extensive assistance with one-person for personal hygiene, toilet use, dressing, bed mobility and transfers, and was frequently incontinent of urine and bowel. The Resident Care Plan dated 7/26/23 identified Resident #1 is incontinent of bowel and bladder. Interventions directed to provide incontinent care approximately every two hours and as needed, offer bedpan/toilet assistance approximately every 2 hours and as needed and before leaving his/her room.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-01 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for two of four sampled residents (Resident #1 and #2) who were reviewed for an allegation of inappropriate sexual contact, the facility failed to monitor the residents when they were first observed together to prevent an inappropriate sexual encounter. The findings include: Resident #1's diagnoses included unspecified dementia and major depressive disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily living and was independent with ambulating on the unit. The Resident Care Plan dated 6/24/23 identified Resident #1 had impaired cognition related to dementia and exhibited wandering behaviors. Interventions directed to use simple, direct communication, verbal cues, task segmentation and provide specific diversional activity. The nurse's note dated 7/8/2023 at 10:31 PM identified at approximately 8:45 PM Resident #1 was found with his/her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of the kitchen , facility policy review, and interviews, the facility failed to ensure the date of the juice stored in the emergency food supply was not beyond the best before date and failed to monitor food temperature in accordance to standard practice. The findings included: 1. Initial tour of the kitchen with the Food Service Manager (FSM) on 3/12/23 at 10:30 AM identified multiple boxes of bottle juice in the emergency food supply were kept past beyond the best before date. a) 1 box contained of 8 bottles of 64 ounces of ocean spray 100% concentrate orange juice with best before date of 11/4/22. b) 1 box contained of 8 bottles of 64 ounces of tropicana 100% orange juice with best before date of 8/24/22. c) 1 box contained of 8 bottles of 64 ounces of ruby [NAME] lite cranberry with best before date of 1/23/23. d) 1 box contained of 12 boxes of 32 ounces of soy silk 8-gram protein with best before of 1/30/23. e) 1 box contained of 8 bottles of 64 ounces of ocean spray light cranberry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-21 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for four residents of six residents (Residents #6,# 18,# 95 and # 100) reviewed for immunizations, the facility failed to obtain consent for immunization non Covid 19. The findings included: 1. Resident #6's diagnoses included type 2 diabetes mellitus, hypotension, lower left extremity amputation, osteomyelitis, gout, post-polio syndrome and hypothyroidism. The quarterly MDS assessment dated [DATE] identified resident had moderate cognitive impairment with no behavioral issues , the resident was independent with eating but required extensive assistance or was totally dependent with all other activities of daily life. The MDS assessment further identified the resident was not offered an influenza or pneumococcal vaccine. A review of immunization record identified Resident #6 did not receive influenza or pneumococcal vaccine. 2. Resident #18 's diagnoses included Parkinson's disease, pulmonary fibrosis, type 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-21 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the facility grievance file and staff interview for 1 resident (Resident # 94), the facility failed to follow up on the resident's grievance for missing clothing in accordance to facility practice. The findings include: Resident # 94's diagnoses included Alzheimer's disease, glaucoma and Chronic Obstructive Pulmonary Disease ( COPD) , atrial fibrillation and Benign Prostatic Hyperplasia ( BPH). The Minimum Data Set ( MDS) dated [DATE] identified the resident was severely cognitively impaired, had memory problems , required extensive two person assistance with bed mobility and transfers. On 3/12/23 11:20 AM Person # 3 indicated Resident # 94 had several pieces of clothing missing such as 2 blankets missing since admission (10 months ago). Person # 3 notified the unit nurses, Nurse Aides ( NA) and front desk receptionist but has received no response as of today's date. A review of the facility grievance file for Resident #94 on 3/21/23 regarding identified Person # 3 reporting Resident # 94's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-21 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for 1of 3 residents (Resident # 92) reviewed for Advanced directives, the facility failed to ensure the resident's Advanced directive paperwork was completed timely. The findings include: Resident # 92's diagnoses included genetic disorder, paraplegia, and dementia. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 92 had a severe cognitive impairment. The Resident Care Plan (RCP) initiated [DATE] identified the Resident/Guardian had established and advanced directive to receive Cardiopulmonary Resuscitation (CPR)with the intervention to support the decision made by the Resident/Responsible party. A physician's orders directed Full Code status on [DATE], [DATE] [DATE], [DATE], [DATE] and [DATE]. On [DATE] at 12:10 PM an interview and review of the admission paperwork with the Director of Nursing Services ( DNS) identified she was unable to find any paperwork signed regarding advanced directives from Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-21 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for 2 of 6 residents (Resident #59 and Resident #92) reviewed for abuse, the facility failed to implement the facility abuse policy for investigating and reporting to state agency injury of unknown origin . The findings included: 1. Resident 59's diagnoses included Alzheimer's disease, dementia, diabetes mellitus, chronic obstructive pulmonary disease, cerebral infarction, osteoarthritis, anxiety, seizures, and depression. The quarterly Minimum Data Set assessment dated [DATE] identified Resident # 59 had severely impaired cognition, had no behavioral symptoms, required total assistance with personal hygiene, dressing and two-person physical assist with bed mobility and transfers. The Resident Care Plan dated 1/3/23 identified a risk for pressure ulcer development and skin breakdown. Interventions directed to pad bed rails at all times, apply Geri sleeves to upper extremity's as tolerated, inspect skin for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for 1 of 6 residents (Resident #59) reviewed for abuse, the facility failed to report injury of unknown origin to the state agency. The findings include: Resident 59's diagnoses included Alzheimer's disease, dementia, diabetes mellitus, chronic obstructive pulmonary disease, cerebral infarction, osteoarthritis, anxiety, seizures, and depression. The quarterly Minimum Data Set assessment dated [DATE] identified Resident # 59 had severely impaired cognition, had no behavioral symptoms, required total assistance with personal hygiene, dressing and two-person physical assist with bed mobility and transfers. The Resident Care Plan dated 1/3/23 identified a risk for pressure ulcer development and skin breakdown. Interventions directed to pad bed rails at all times, apply Geri sleeves to upper extremity's as tolerated, inspect skin for redness, irritation or breakdown during care and position with pillows. a. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-21 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for 2 of 6 residents (Resident #59 and Resident # 75) reviewed for abuse, the facility failed to conduct a thorough investigations regarding allegations of abuse/neglect. The findings included: 1. Resident 59's diagnoses included Alzheimer's disease, dementia, diabetes mellitus, chronic obstructive pulmonary disease, cerebral infarction, osteoarthritis, anxiety, seizures, and depression. The quarterly Minimum Data Set assessment dated [DATE] identified Resident # 59 had severely impaired cognition, had no behavioral symptoms, required total assistance with personal hygiene, dressing and two-person physical assist with bed mobility and transfers. The Resident Care Plan dated 1/3/23 identified a risk for pressure ulcer development and skin breakdown. Interventions directed to pad bed rails at all times, apply Geri sleeves to upper extremity's as tolerated, inspect skin for redness, irritation or breakdown during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-21 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for 1 of 3 residents (Resident #59) reviewed for following physician medication orders, the facility failed to ensure medications were administered as ordered and the facility failed to ensure that the narcotic count was accurate at the end of the shift to meet professional standard of practice. The findings included: 1. Resident #59's diagnoses included Alzheimer's disease, dementia, diabetes, chronic obstructive pulmonary disease, cerebral infarction, osteoarthritis, anxiety, seizures, and depression. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #59 had severely impaired cognition, had no behavioral symptoms, required total assistance with personal hygiene, dressing and two-person physical assist with bed mobility and transfers. The Resident Care Plan (RCP) dated 1/3/23 identified Resident #59 used anti-anxiety medications related to anxiety disorder. Interventions directed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations and interviews for 3 of 6 residents (Residents # 75, # 89 and # 92) reviewed for ADL, the facility failed to ensure the residents received assistance with grooming and hygiene to meet the resident need. The findings included: 1. Resident # 75's diagnoses included COPD, nuclear bilateral cataract, hypertension, chronic atrial fibrillation, and aphasia following nontraumatic intracerebral hemorrhage. The RCP dated 12/5/22 for assistance with ADL secondary to CVA with right sided weakness. Interventions included to provide assist of one person with ADL, to break tasks down to simpler sub task, to explain purpose and expected task to resident, to give resident sufficient time to accomplish each task and to transfer the resident via Hoyer lift with the assistance of two staff members. The quarterly MDS assessment dated [DATE] identified the resident was severely cognitively impaired, no behavioral symptoms, required extensive one-person physical assist for bed mobility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility policy and interviews 1 of 3 residents ( Resident # 92) reviewed for accident the facility failed to conduct an assessment post fall. The findings include. Resident # 92's diagnoses included a genetic disorder, paraplegia, contractures of multiple sites and dementia. The Significant Change MDS assessment dated [DATE] identified Resident # 92 had a severe cognitive impairment and required extensive assistance of two persons for bed mobility and total assistance of 2 for transfer. The Resident Care Plan (RCP) dated 1/10/23 identified a deficit in functional mobility with interventions in part to provide assistance with bed mobility and transfers. A progress note dated 2/26/2023 at 11:05 AM identified Resident #92 had a witnessed fall without hitting his/her head, the supervisor was contacted, and the nurse and supervisor conducted assessment. The resident was noted with no injuries. On 3/16/2023 and interview with the DNS at 9:45 AM indicated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and staff interview for 1 of 2 resident (Resident # 94), reviewed for at risk for pressure ulcer development, the facility failed to ensure the resident's pressure reducing device for the seat of the wheelchair did not have multiple layers on top of the chair in accordance with facility practice. The findings include: Resident # 94's diagnoses included Alzheimer's disease, glaucoma and Chronic Obstructive Pulmonary Disease (COPD), atrial fibrillation and Benign Prostatic Hyperplasia (BPH). The quarterly MDS assessment dated [DATE] identified the resident was severely cognitively impaired, had memory problems , required extensive two person assistance with bed mobility and transfers and total dependence two person physical assist with personal hygiene. The assessment also noted no pressure ulcer at time of the assessment period. The physician's order dated 2/27/23 directed Roho to customize wheelchair and to check inflation every shift and for specialty air- mattress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-21 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and interviews for 1 of 3 residents (Residents #35) reviewed for ADL, the facility failed to refer the resident to podiatry to ensure good foot care. The findings include: Resident #35's diagnoses included congestive heart failure, unspecified dementia with other behavioral disturbance, and weakness. The physician's orders dated 1/23/23 directed staff to perform a weekly body audit on shower day. The MDS assessment dated [DATE] identified the resident's Brief Interview for Mental Status (BIMS) was two out of fifteen, indicating severe cognitive impairment. The resident required the extensive assistance of two people for ADL and the resident was totally dependent on one person with bathing and hygiene. The resident was always incontinent of bowel and urine. The Resident Care Plan (RCP) dated 3/7/23 identified a need for assistance with ADL. Interventions directed to assist the resident with bathing and hygiene, to perform weekly skin checks on shower day, and to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observation and interviews for 1 of 6 sample resident ( Resident # 75) who required assistance with ADL, the facility failed to ensure the resident was transferred via Hoyer lift according to professional standards to prevent a potential accident and for 1 of 3 residents reviewed for accidents ( Resident # 81), the facility failed to ensure supervision was provided during the mealtime and the facility failed to ensure that a housekeeping cart was secure to prevent a potential accident. The findings included: 1. Resident # 75's diagnoses included COPD, nuclear bilateral cataract, hypertension, chronic atrial fibrillation, and aphasia following nontraumatic intracerebral hemorrhage. The RCP dated 12/5/22 for assistance with ADL secondary to CVA with right sided weakness. Interventions included to provide assist of one person with ADL, to explain purpose and expected task to resident and to transfer the resident via Hoyer lift with the assistance of two staff members. The quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-21 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for 1 of 3 residents (Resident #10) reviewed for ADL, the facility failed to ensure staff was trained in the use of a plastic commode liner used as a bedpan liner. The findings include: Resident # 10's diagnosis include dementia. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 10 had severe cognitive impairment, required extensive assist of one person for bed mobility and extensive assistance of two persons for toileting. The Resident Care Plan (RCP) date 2/7/2023 identified Resident #10 was incontinent of bowel and bladder. Interventions included in part to offer the bedpan/toilet approximately every two hours and as needed and to provide incontinent care. An observation on 3/21/23 at 9:21 AM identified NA#5 completing incontinent care after use of a bedpan by Resident # 10. The bedside curtain was pulled with privacy maintained and NA #5 explained the procedure to the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for 1 of 3 residents (Resident #32) reviewed for pain, the facility failed to ensure medications were available for administration as ordered by the physician. The findings include: Resident #32's diagnoses included spondylosis (age related wear and tear of the spinal disks) cervical region, heart failure, intra-abdominal and pelvic swelling mass, anxiety, and migraine. The Resident Care Plan dated 12/1/22 identified Resident #32 was on pain medication therapy. Interventions directed to administer analgesic medications as ordered by the physician, monitor and document side effects and effectiveness every shift. A physician's order dated 2/6/23 directed to administer Hydrocodone-Acetaminophen 7.5-300 mg (milligrams) one tablet by mouth two times a day for pain. The Pain Evaluation dated 2/8/23 identified Resident #32 was able to verbalize pain. The location of pain was back and neck with intermittent pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-21 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for 2 of 5 residents (Resident #4 and Resident # 94) reviewed for dental, the facility failed to ensure the residents were evaluated by a dentist after a broken tooth and for missing dentures. The findings included: 1. Resident #4 's diagnoses included dementia, malnutrition, type 2 diabetes mellitus and hypothyroid. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident # 4 had a Brief Interview for Mental Status (BIMS) score of 3 out of 15, indicative of severe cognitive impairment and required extensive assist of 1 to 2 people with transfer, hygiene and toileting and non-ambulatory. The nurse's note dated 1/4/23 at 11:41PM identified Resident #4 had a broken tooth and lost his/her tooth on the right side. He/she may need dental consult. A physician's order dated 1/5/23 directed for dental consult related to broken tooth. The Resident Care Plan (RCP) dated 1/9/23 identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, the facility failed to ensure that the NA removed gloves after touching a dirty object on the floor to prevent the spread of infection. The findings include: Resident # 94's diagnoses included Alzheimer's disease, glaucoma, and Chronic Obstructive Pulmonary Disease (COPD), atrial fibrillation and Benign Prostatic Hyperplasia (BPH). The quarterly MDS assessment dated [DATE] identified the resident was severely cognitively impaired, had memory problems , required extensive two person assistance with bed mobility and transfers and total dependence two person physical assist with personal hygiene. Observation on 3/16/23 at 11:15 AM during Resident # 75's incontinent care identified NA # 13 going to bathroom to obtain water in a basin with gloves on. NA # 13 then proceed to place the basin on the overbed table and pick up the resident's left floor mat with her gloved hand. NA # 13 then went to begin incontinent care to Resident # 75 without the benefit of changing her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of a tour of kitchen, interviews and review of policy, the facility failed ensure that staff preformed hand-hygiene and ensure that hair restraints were used during kitchen preparation duties in accordance to facility policy and practice. The findings included: 1.an Observation during the kitchen tour with the Dietary Manager identified on 4/13/21 at 10:03 A.M. identified Dietary Aid (DA # 1) with a baseball cap without the benefit of covering all hair from the mid back while performing kitchen prep duties. Subsequent to surveyor inquiry DA #2 DA # 1 applied a hair net. b. In addition, DA # 2 was observed to continue touching her surgical face mask to reposition above her nose without the benefit of hand hygiene and continue to serve and prepare puree food items. In addition DA # 2 was observed with her hair covering not positioned to enclose all hair therefore leaving part of her back hair exposed. Subsequent to surveyor inquiry, DA #2 was identified to apply a hair net and perform hand hygiene. Interview with the Dietary Manager at 10:11 A.M. at the time of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based clinical record reviews, review of facility documentation, facility policy, and interviews for three of six residents (Residents # 4, 40, and #89) reviewed for abuse, the facility failed to ensure the resident was free from physical abuse during resident to resident altercation. The findings included: 1. a Resident #4's diagnoses included dementia with behavioral disturbance, Alzheimer's disease, anxiety disorder, hypotension, metabolic encephalopathy, unsteady on feet, abnormality of gait, and muscle weakness. Resident #4's quarterly Minimum Data Set ( MDS) assessment dated [DATE] identified Resident # 4 had severe cognitive impairment, required extensive assistance of one for transfers and limited assistance of one for walking in the room and the corridor. The quarterly assessment MDS further identified the resident normally used a rolling walker and wheelchair and did not have a wander/elopement guard. Resident #4's care plan dated 10/26/20 identified a problem of a long history of quarreling with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy and interviews for three of six resident (Residents #73 #89 and # 297) reviewed for abuse, the facility failed to report the results of an investigation in accordance with State law and to the State Agency within 5 working days of the incidents. The findings included: 1a. Resident #73 was admitted on 1/17/ 20 with diagnoses that included type 2 diabetes mellitus, schizoaffective disorder, and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified severe cognitive impairment, the resident required limited one person assist with ambulation on and off the unit and wandered daily. The care plan dated 10/7/20 identified Resident #73 had a concern related to behavior and mood patterns and would wander in and out of peers' rooms. Interventions included: redirection, to provide verbal diversions/redirection when appearing agitated and to provide assistance back to the room or bathroom as needed. b.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-23 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, facility policy, and interviews for one of five residents (Resident #39) reviewed for unnecessary medications, the facility failed to accurately transcribe a laboratory blood test in accordance to physician's order and professional standards. The findings included: Resident#39's diagnoses included cardiovascular disease (CVD), congestive heart failure, atrial fibrillation, hypertension, peripheral vascular disease, cerebrovascular accident, diabetes mellitus, chronic kidney disease, and dementia. Review of Resident# 39's laboratory result dated 2/14/20 identified the resident's digoxin serum level was out of range at 0.6 mcg/L (normal range 0.8 - 2.0 mcg/L). Resident #39 was receiving Digoxin 125 (Antiarrhythmic) mcg by mouth daily. Physician's order dated 8/13/20, directed to administer Digoxin 125 mcg by mouth daily. Review of the Pharmacy Consultant Medication Regimen Review dated 9/7/20 identifying that Resident#39 who had atrial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record reviews, review of facility documentation, review of facility policy, and interviews for two sampled residents (Resident #57) reviewed for supervision during dining and (Resident # 296) reviewed for accidents, the facility failed to provide care and services in accordance with the resident's care plan and physician's orders and failed to ensure an RN assessment was conducted upon the resident's return from receiving treatment at a hospital emergency department, and failed to ensure the emergency department physician recommendation was addressed timely. The findings included: 1. Resident #57's diagnoses included bacterial pneumonia, Schatzki ring, dysphagia, pneumonitis due to inhalation of food and vomit, chronic obstructive pulmonary disease, heart disease, diabetes, anxiety, major depression, Alzheimer's disease and dementia. The Speech Therapy Discharge summary dated [DATE] identified that resident was receiving dysphagia level 2 diet with nectar thick liquid and noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and interviews for one resident in survey sample reviewed for contractures (Resident # 81) the facility failed to follow physician's orders to provide the resident with a hand splinting device to prevent further contractures. The findings include: Resident #81's diagnoses included Traumatic Brain Injury (TBI). A quarterly MDS assessment dated [DATE] identified Resident #81 with severe cognitive impairment and noted the resident required extensive assistance with ADL. The physician's orders dated 3/2021 and 4/2021 directed to provide Resident#81 with a palm roll to the right hand, twenty-four (24) hours a day, with skin checks and hand hygiene every shift. Additionally directed to report all skin integrity issue to therapy immediately every shift. Resident care plan (RCP) dated 3/26/21 identified a problem with contracture management with a goal to prevent further contracture of bilateral hands. Interventions included: to apply right palm roll as ordered and bilateral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy for two of three sampled residents (Residents # 87 and Resident # 88) who required assistance with medication administration, the facility failed to ensure the residents' medications were safely secured. The findings included: Resident #87 was admitted to the facility on [DATE] with diagnoses that included acute respiratory failure with hypoxia, alcoholic cirrhosis of liver, chronic obstructive pulmonary disease and adjustment disorder with depressed mood. The admission MDS assessment dated [DATE] identified Resident #87 was cognitively intact and required limited assistance with the assist of 1 person for personal hygiene. The care plan dated 4/08/21 identified Resident #87 has impaired cognition related to metabolic encephalopathy, alcohol withdrawal and abuse. Resident will answer questions appropriately until next review. Interventions include: to encourage socialization and recreational activity, to have a call bell within reach, identify self, speak slowly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-23 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation of the kitchen and interview, the facility failed to maintain the refuse dumpster area in a clean and sanitary manner. The finding include: During a tour of the facility dietary department with the Dietary manager on 4/13/21 10:37 A.M. included the garbage dumpster area. During observation of garbage/dumpster area environment noted debris on the ground. The debris included eighteen (18) medical type exam gloves strewn on the ground around the dumpster and the adjacent areas, as well as empty rusted metal food cans, plastic, paper, cardboard as well as other empty food containers. Interview with the Dietary Manager at that time of the observations identified that housekeeping was responsible for maintaining the area as well as any staff who noticed debris. Subsequent to surveyor inquiry, the facility staff cleaned the area. Interview with the Administrator on 4/20/21 10:03 A.M. identified the garbage/dumpster area is usually well maintained.
- Potential for harm · Dcited before2021-04-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policies, facility education, and documentation, the facility failed to wear Personal Protective Equipment (PPE) in accordance with infection control standards. The findings include: Observation of kitchen during the facility tour with the Dietary Manager identified on 4/13/21, at 10:15 A.M. Dietary Aide (DA) # 2 and DA # 3 wearing their surgical mask without the benefit of covering the nose while prepping resident food items. In addition, DA # 2 and DA # 3 were observed to continue touching the face mask to reposition without the benefit of performing hand hygiene. Interview with DA #2 at time of observation identified the position of her mask frequently falls on its own and demonstrated hand hygiene upon inquiry. Subsequent to surveyor inquiry observation of the Dietary Manager identified him/her providing a KN95 mask to DA # 2 and DA# 3 to replace the surgical mask as well as educating the staff that the mask may be a better fit and stay in position. Interview with the Dietary Manager at 10:11 A.M. identified the expectation of staff is to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-06-02 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, and interviews for one sampled resident (Resident #125) reviewed for discharge, the facility failed to ensure the Ombudsman's office was provided with the required notification of the transfer. The findings include: Resident #125's diagnoses included acute osteomyelitis of left foot and ankle and type 2 diabetes mellitus with diabetic neuropathy. The admission MDS assessment dated [DATE] identified Resident #125 had intact cognition, required moderate assistance with toileting hygiene, upper and lower body dressing, personal hygiene, bed mobility and transfers and utilized a walker with ambulation. The Social Worker (SW #1) progress note dated 3/20/25 at 3:04 PM identified she met with Resident #125 to review his/her discharge for 3/21/25 and indicated that transportation was booked. The note further identified Resident #125 was reluctant to use homecare services and was informed that a referral was made. RN #4's progress note dated 3/21/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-03-21 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility posting of staffing and interviews for 1 of 2 days, the facility failed to post accurate staffing data for residents and visitors to view. The findings include: Review of the facility posting of staffing data for 3/4/23 through 3/5/23 indicated a census of 101. Review of the staffing data posted at the facility entrance identified there were one Registered Nurse (RN) and four Licensed Practical Nurses (LPNs) for the 11 PM - 7 AM shift from 3/4/23 through 3/5/23. Review of the shift staffing report identified there were two RNs and three LPNs on duty during the shift. Interview with the DNS and the staff scheduler on 3/21/23 at 1:00 PM identified there was a discrepancy in the posted staff and the staff who were on duty on the shift from 11:00 PM on 3/4/23 to 7 :00 AM on 3/5/23. The DNS indicated the shift nursing supervisor was responsible for posting the correct staffing levels at the entrance of the facility. Additionally, the nursing supervisor on duty for 3/4/23 should have amended the staffing record and should have posted the corrected staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2021-04-23 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, review of facility documentation and interview, the facility failed to communicate with the state Long Term Care Ombudsman office regarding residents transferred to and discharged from the hospital. The findings include: Resident #30 had diagnoses that included was vascular dementia with behaviors. A discharge MDS discharge tracking dated 3/16/21 and 4/8/21 identified the resident was discharged to an acute care hospital. Upon request for the written notifications of the resident transfer communication to the states Regional Ombudsman Office, RN#4 indicated she/he was unable to provide the documentation. Further review identified that the last time Ombudsman was provided written noticed was on 11/29/2019. Review of facility documentation identified that from 12/2019 through 04/02/2021 eighty two (82) residents had transferred to acute care hospitals. Interview and review of the facilities Ombudsman Communication with the ADNS on 4/19/21 10:16 A.M. she indicated that written communication of resident facility to hospital discharges to the Ombudsman's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2021-04-23 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews and review of facility documentation, for two of five residents reviewed for accidents, (Resident #65 and #296), the facility failed to ensure the resident's Minimum Data Set( MDS) accurately reflected the resident at the time of the assessment. The findings included: 1. Resident #65's diagnoses included dementia, difficulty walking, unsteady gait and weakness. The admission MDS assessment dated [DATE] identified the resident had no cognitive impairment, required extensive assistance of two staff for transfers, and had a fall in the month prior to admission. The care plan dated 1/12/21 identified a problems of fall risk, falls on 1/12/21 and 1/15/21, and a wrist fracture post fall, interventions included: to instruct the resident to ask for assistance prior to attempting to transfer or ambulate. The nursing notes dated 1/12/21 identified in part: Writer was called by charge nurse at 5:15 P.M. as resident was found sitting on the floor near his/her wheelchair.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2021-04-23 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review clinical records, review of facility documentation, facility policy, and interviews for three of six residents reviewed for abuse ( Residents # 4, # 40, and # 73 ) and one of six residents reviewed for accidents (Resident #296), the facility failed to ensure a complete and/or accurate clinical record. The findings included: 1. Resident #4's diagnoses included dementia with behavioral disturbance, Alzheimer's disease, anxiety disorder, hypotension, metabolic encephalopathy, unsteady on feet, abnormality of gait, and muscle weakness. The quarterly MDS assessment dated [DATE] identified Resident # 4 had severe cognitive impairment, required extensive assistance of one for transfers and limited assistance of one for walking in the room and the corridor. The RCP dated 10/26/20 identified a problem of a long history of quarreling with Resident #49, and a physical alteration on 12/17/19, interventions included: to intervene before agitation escalates, guide away from source of distress. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$10,358 in federal fines across 1 penalty.
- $10,358 — penalty dated 2025-06-02
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 3.2 | +0.8 vs chain |
| Health inspection | 3 of 5 | 2.8 | +0.2 vs chain |
| Staffing | 4 of 5 | 3.0 | +1.0 vs chain |
| Quality measures | 5 of 5 | 4.1 | +0.9 vs chain |
The other 41 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 41; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MYDERT HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 51% | since 06/07/2024 |
| ZADUN HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 49% | since 06/07/2024 |
| CEDAR HILL CAPITAL ASSOCIATES LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/07/2024 |
| ILANA OSTREICHER FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 06/07/2024 |
| JUNIPER CAPITAL ASSOCIATES LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/07/2024 |
| MARC EPHRAM OSTREICHER FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 06/07/2024 |
| OAK MANAGEMENT CAPITAL LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/07/2024 |
| YSRO TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/07/2024 |
| EHRENFELD, MINDY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 01/07/2025 |
| GILMARTIN, THOMAS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 01/07/2025 |
| OSTREICHER, MARC | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 01/07/2025 |
| NATIONAL HEALTH CARE ASSOCIATES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/07/2025 |
| DAVID OSTREICHER FAMILY TRUST | Organization | ADP OF THE SNF | — | since 12/26/2024 |
| MICHELLE OSTREICHER FAMILY TRUST | Organization | ADP OF THE SNF | — | since 12/26/2024 |
| PREFERRED THERAPY SOLUTIONS LLC | Organization | ADP OF THE SNF | — | since 01/07/2025 |
| PROCARE LTC HOLDING LLC | Organization | ADP OF THE SNF | — | since 01/07/2025 |
| SHAYNA STEG FAMILY TRUST | Organization | ADP OF THE SNF | — | since 12/26/2024 |
| YITZCHOK STEG FAMILY TRUST | Organization | ADP OF THE SNF | — | since 12/26/2024 |
| COHEN, JESSE | Individual | ADP OF THE SNF | — | since 12/26/2024 |
| DUNFORD, CARLA | Individual | ADP OF THE SNF | — | since 12/26/2024 |
| LOPIANSKY, REBECCA | Individual | ADP OF THE SNF | — | since 01/07/2025 |
| STEG, SHAYNA | Individual | ADP OF THE SNF | — | since 01/07/2025 |
| STEG, YITZCHOK | Individual | ADP OF THE SNF | — | since 01/07/2025 |
CMS files one row per role, so the 30 rows in the source record cover these 23 parties — each is shown once here with every role it holds. Nothing is omitted.
15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.8M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075355. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.