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Eastside Center For Health & Rehabilitation, LLC

516 Mt Hope Avenue, Bangor, ME 04401 · For profit - Limited Liability company · 69 certified beds · (207) 947-6131 Medicare & Medicaid certified

Call the home — (207) 947-6131 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Dec 20231 actual-harm citation$11,190 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $11,190 in federal fines (most recent 2025-02-25)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
700 Mount Hope Ave Ste 430 · (207) 947-8658 · Call to confirm hours
Pharmacy
47 Haskell Rd · (207) 945-9723 · Call to confirm hours
Grocery
773 Stillwater Ave · (207) 947-6735 · Call to confirm hours
Park
Saxl Park0.3 mi
656 State St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.6%24.4%15.4%worse
Long-stay residents who lose too much weight7.8%5.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%1.1%0.9%better
Long-stay residents with a urinary tract infection1.6%2.2%2.0%better
Long-stay residents with depressive symptoms44.4%11.6%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%4.1%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened19.5%25.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication12.5%17.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.5%95.3%typical
Long-stay residents with pressure ulcers0.6%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control26.3%29.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table18.1%20.2%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.3%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine95.1%74.5%79.4%better
Short-stay residents rehospitalized after admission21.2%20.8%22.6%typical
Short-stay residents with an outpatient ER visit15.1%16.1%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

63.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 165 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

63.5%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
62.3%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 62.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 53 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF63.5%CMS range 55.8–70.751.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 7.9–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge62.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge67.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge54.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.7%CMS range 3.8–9.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.27
RN hours/ resident / day
0.19
LPN hours/ resident / day
2.77
Aide hours/ resident / day
4.23
Total nurse hours/ resident / day
0.97
RN hoursweekends
37.0%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 69 beds and averages 64.7 residents a day — about 94% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.23 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.27 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.77 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.86 hrs/resident/day on weekends vs 4.37 on weekdays — 12% thinner on weekends. RN hours go from 1.39 to 0.97 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-04-01)
7
at the previous standard inspection (2025-02-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 11 most serious are shown; the remaining 22 are one tap away and print in full.

  • Actual harm · G2025-02-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, facility policy review, and record review, the facility failed to monitor a resident's bowel movements and initiate the Bowel Regime protocol on shift 7 for 1 of 1 residents reviewed (Resident # [R] 46). This failure resulted in R46 not having a bowel movement for an additional 16 shifts which resulted in R46 screaming out for help and crying because of the pain due to gas buildup and constipation. Findings: The facility's policy, Bowel Regime last revised 3/23 indicated: - Certified Nursing Assistant (CNA) is responsible for accurate documentation of bowel moments in Point Click Care (PCC) [electronic medical record]. - The Licensed Nurse reviews the PCC Clinical Alerts daily for residents in need of the bowel regime. -Residents will have an Medical Doctor (MD) order that reads as follows unless otherwise specified by a healthcare provider: Milk of Magnesium (MOM) 30 cubic centimeter (cc) by mouth (PO) as needed (PRN) if no bowel movement (BM) after six shifts; Dulcolax suppository 10 milligrams per rectum (PR) PRN/ if MOM ineffective; Fleet Enema…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-01 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, observations, and record reviews, the facility failed to develop and/or implement policy and procedures for residents to file grievances to ensure timely resolution to resident concerns. This has the potential to affect all residents. Findings: 1. The facility's Grievance Policy, revised 11/16, indicated the following: The resident/responsible party can bring forward their concerns verbally and or by the writing grievance process. Grievance/concerns forms are available on the nursing units and in the front lobby where applicable. Facility staff Is encouraged to attempt to resolve the verbal grievance/concern at the time it is brought forward whenever possible. in the case that a concern cannot be resolved promptly the staff member will complete the grievance form or give it to the person with the concern to complete. Upon receive of the completed form, the social worker will follow up with the person who filed the grievance/concern and discuss the resolution and have the complainant sign and or verbally acknowledge that they agree that the issue has been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-01 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to recognize a potential significant weight loss and a potential significant weight gain for 1 of 6 residents reviewed for nutrition. (Resident #12 [R12])On 3/30/26, a review of R12's clinical record was complete. R12 was care planned for diabetes with an intervention to monitor, document/report any signs or symptoms of weight loss . R12 also had a care plan problem for overweight/obesity/risk of malnutrition related to chronic disease (diabetes mellitus Type II) with an intervention to monitor/evaluate weight/weight changes.Documentation indicated that on 3/5/26, R12 weighed 294 pounds (#). Then on 3/12/26, R12 weighed 263 #'s, indicating a potential for a significant weight loss of 30.6 #.On 3/16/26, R12 weighed 266.1 #'s. Then on 3/26/26, R12 weighed 310.2 #'s, indicating a potential for a significant weight gain of 44.1 #'s.There was no evidence that the care plan interventions were followed, that potential significant weight changes were assessed for accuracy and/or evaluated for potential medical intervention.On 3/31/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-01 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure the attending Provider signed the medication Order Review History Report (Physician block orders) that is required during a visit at least every 60 days plus a 10 day grace period for 3 of 5 sampled residents reviewed for unnecessary medications. (Resident #2 [R2] R9, R46) and 2 of 3 reviewed for Activities of Daily Living (R6 and R14) In addition, the facility failed to ensure the attending Provider signed the medication Order Review History Report (Physician block orders) that is required during a visit for a new admission at least every 30 days plus a 10 day grace period for 1 of 1 sampled resident reviewed for hospitalization (Resident #58 [R58]). Finding: 1. On 3/31/26, a review of R2's clinical record was completed. Documentation indicated a required regulatory visit was completed on 1/15/26. A provider progress note was completed on 1/15/26, but there was no evidence that the physician block orders were signed. The facility was unable to provide evidence that the physician block orders were signed on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-01 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure that plastic scoops were not left in the flour and sugar bins, in the walk in refrigerator the facility failed to prevent cross contamination when they had a plastic container with lettuce leaves, bag of carrots, unpeeled cucumber and an onion wrapped in plastic wrap all in the same container on 1 of 4 days of survey (3/29/26) in addition the facility failed to ensure all kitchen staff were wearing facial hair restraints on 2 of 4 days of survey (3/29/26 and 3/30/26). Findings: On 3/29/26 at 10:55 a.m. during the initial tour of the kitchen an observation of the flour and sugar bins showed the scoops were left in the flour and sugar bins. On 3/29/26 at 10:57 a.m. during the initial tour of the kitchen, the surveyor observed that the cook did not have his facial hair restraint on completely leaving his mustache uncovered while performing food preparation tasks. This observation was confirmed with the cook at the time of the observation.On 3/29/26 during lunch meal tray service the dietary aide was observed preparing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that the State mental health authority for Pre-admission Screening and Resident Review (PASRR) was notified after a resident was admitted with a diagnosed and/or experienced symptoms related to a mental disorder or trauma event to determine if a change in level of service was required for 1 of 1 sampled residents reviewed for PASRR (Resident #8 [R8]).Finding:On 3/31/26, R8's clinical record was reviewed. Documentation indicated that R8 was admitted with a PASRR Level I screening that did not include R8's active diagnoses of Post Traumatic Stress Disorder (PTSD) or anxiety disorder. The clinical record lacked evidence that the resident was referred to the State mental health authority for a new PASRR determination.On 3/31/26 at 11:44 a.m., during an interview with a surveyor and the Director of Nursing Services (DNS), R8's medical record and PASRR were reviewed. At this time the surveyor confirmed with the DNS that the clinical record lacked evidence that R8 was resubmitted for a PASRR determination to include R8's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure a care plan was developed and implemented to address the needs of a resident to minimize triggers that may cause re-traumatization for 1 of 1 resident(s) reviewed for Pre-admission Screening and Resident Review (Resident #8 [R8]).Finding:On 3/31/26, R8's clinical record was reviewed and indicated that R8 was admitted with an active diagnosis of Chronic Post Traumatic Stress Disorder (PTSD). R8's Initial assessment indicated R8 had experienced physical/emotional trauma that is triggered by certain sounds. The clinical record lacked evidence that interventions were put in place to prevent re-traumatization.On 3/31/26 at 11:44 a.m., during an interview with the surveyor and the Director of Nursing Services (DNS), R8's medical record was reviewed. The DNS confirmed with the surveyor that the care plan does not address PTSD to include goals, or interventions to prevent re-traumatization.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, and record reviews, the facility failed to assist a resident with scheduling a follow-up appointment for Eye Care or assist the resident to obtain new eyeglasses when they were lost for 1 of 1 resident(s) reviewed for vision and hearing (Resident #3 [R3]).Findings:On 3/29/26 at 10:53 a.m., during an interview with a surveyor, R3 stated he/she cannot see without his/her glasses, and they have been missing for approximately 3 weeks. R3 stated that nursing staff and the Administrator looked for them, but R3 does not know if there is a plan to find or replace them.On 3/30/26 at 2:21 p.m., during an interview with a surveyor, a Certified Nursing Assistant (CNA) stated R3's glasses have been missing for a while. She stated there was a screw that had come out of one of the hinges and would not go back in. The CNA stated she thought R3 went to the eye doctor recently. The appointment book was reviewed with the CNA. On 2/3/26, R3's Eye Care appointment was crossed off with a note stating Will need to reschedule. Call to reschedule when glasses are found. The book was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy review, and interview, the facility failed to ensure that staff followed Enhanced Barrier Precautions during a pressure ulcer dressing change for 1 of 1 resident (Resident #32 [R32]).Finding: The facility's policy, Precautions to Prevent Infection, revised 6/24, indicated that Enhanced Barrier Precautions requires gown and glove use for certain residents during specific high-contact resident care activities that included those with indwelling medical devices and/or wounds, even if the resident is not known to be infected or colonized with a Multi-Drug Resistant Organism (MDRO). The high contact care activities list included wound care and dressing change for pressure injuries On 3/29/26, R32's clinical record was reviewed, and indicated on 3/25/26, a Medical Provider observed and documented that R32 had an unstageable pressure ulcer on the spine. On 3/31/26, R32's care plan for the care area of the resident has a pressure injuries mid back was updated to include Enhanced Barrier Precautions and to don (apply) gloves and gown when performing high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-30 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, the facility failed to maintain a clean/sanitary environment on 1 of 1 days of survey (12/30/25). This has the potential to effect all residents.Findings:On 12/22/25 at 8:00 a.m., the State of Maine, Division of Licensing and Certification received an anonymous complaint including an allegation that there was standing water in the basement.On 12/30/25 at 12:12 p.m., during the environmental tour 2 surveyors and the Regional Director of Clinical Operations observed and confirmed the presence of standing water in a basement storage room located below the kitchen and in the basement space located below resident rooms.On 12/30/25 at 12:40 p.m., during an interview with a surveyor, the Maintenance Director stated the standing water located in the storage closet is from water leaking in from the loading dock (connected to the kitchen), and the water traveled down through the wall to the storage room.On 12/30/25 at 3:00 p.m., during an interview with a surveyor, the Maintenance Director stated the water in the basement below the resident rooms is from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-30 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety, by not storing food in a sanitary manner and not maintaining a clean kitchen floor for 1 of 1 days of survey (12/30/25).Findings:On 12/30/25 at 11:25 a.m., during a tour of the kitchen and food storage, a surveyor and the Food Service Director observed and confirmed the following:-In the meal prep area food debris was observed on the floor under kitchen surfaces and shelves that was not associated with the current meal service.-Behind the stove a large pile of food debris was observed on the floor against the wall with cooking utensils partially buried in the debris.-In dry food storage area across from the walk-in freezer, loose fries and a biscuit were observed on the floor.-In the walk-in freezer, food debris was observed on the floor including a fish filet and loose fries, an open box containing packages of green beans was stored on the floor, and boxes of hamburger patties, chicken breasts, and creamer were observed to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 22 citations
  • Potential for harm · Dcited before2025-12-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the Complete IDDSI [International Dysphagia (difficulty swallowing) Diet Standardisation Initiative] Framework guidance, record review, and interviews, the facility failed to provide a resident with a minced and moist meal as ordered by a physician for 1 of 2 residents reviewed with a therapeutic diet (Resident #1 (R1). Findings:Review of the Complete IDDSI [International Dysphagia Diet Standardization Initiative] Framework Detailed definitions 2.0 l 2019 are to describe texture modified foods and thickened liquids used for individuals with dysphagia [difficulty swallowing] of all ages, in all care settings, and all cultures. IDDSI Level 5, minced & moist, listed under the heading, BREAD, states, No regular, dry bread, sandwiches or toast of any kind. On 9/29/25 at 10:06 a.m. R1's Physician Assistant-Clinical (PA-C) order stated under, Assessment and Plan, Patient recently seen in the ER twice for increased cough congestion as well as dysphagia concerning for aspiration pneumonia.will get speech therapy involved due to concerns for stricture (narrowing) in his/her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-30 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interviews, the facility failed to ensure that garbage and refuse were disposed of in a manner to prevent pest infestation for 1 of 1 survey days. (12/30/25). Findings:On 12/30/25 at 11:00 a.m., 2 surveyors observed several bags of trash stored on the ground next to the facility dumpsters. The hinges for the lids of the dumpster on the right were observed to be broken and did not cover the refuse. At 11:04 a.m., 2 surveyors observed, in the outside area by the loading dock, a used food container frozen in the snow on top of a snow covered cooler, and a round trash barrel without a lid containing trash/debris and a milk crate frozen in place with accumulated ice expanding over the edges of the barrel.On 12/30/25 at 12:12 p.m., during an interview with 2 surveyors and the Regional Director of Clinical Operations, the above findings were confirmed.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to maintain an Infection Control Program designed to help prevent the development and spread of infection related to laundry room storage for 1 of 1 laundry room tour (12/30/25).Finding:On 12/30/25 at 12:12 p.m. a surveyor observed a buildup of lint behind the dryer, and the floor in the laundry room was covered with dirt and debris. Slings (devices used to place residents on/in while being transported via a mechanical device) were observed piled up on the floor between a door and a wall leading out of the laundry area, and there were slings on wall hooks near the dryer hanging in such a way that part of the slings were touching the floor and touching the inside of a lint filled garbage can.On 12/30/25 at 12:26 p.m. during an interview and tour of the laundry room, a surveyor confirmed with the Regional Director of Clinical Operations that slings were stored on the floor and on wall hooks touching the floor.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-25 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on Payroll Based Journal staffing report and interviews, the facility failed to ensure sufficient direct care staff were scheduled and on duty to meet the needs of residents that reside in the facility for weekends of the fourth quarter (July 1 - September 30, 2024). Finding: A payroll based journal (PBJ) report for the fourth quarter of 2024 indicated the facility triggered for low weekend staffing. On 2/23/25 at 11:07 a.m., during an interview with the Administrator, the surveyor stated that the facility triggered for low weekend staffing for the 4th quarter per the PBJ report. The Administrator stated that Human Resources was responsible for the PBJ data. On 2/24/25 at 1:35 p.m., during an interview with a surveyor, Human Resources stated that the facility's (payroll) system computes the data for the PBJ report. No additional information was provided to indicate that the PBJ information was incorrect which identified low weekend staffing.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure that the resident and/or resident representative was provided with written information to formulate an advanced directive or appoint a surrogate, was completed for 4 of 7 residents reviewed for advanced directives.(Resident #[R] 7 , R46, R214, and R17). Findings: 1. On 2/24/25 R7's clinical record was reviewed and indicated R7 was admitted to the facility the middle of January 2025. Review of R7's clinical record lacked evidence that the facility provided/obtained resident and/or resident representative written information concerning the right to formulate an advance directive or appoint a surrogate. 2. On 2/24/25, R46's clinical record was reviewed and indicated R46 was admitted to the facility the middle of January 2025. Review of R46's clinical record lacked evidence that the facility provided/obtained resident and/or resident representative written information concerning the right to formulate an advance directive or appoint a surrogate. 3. On 2/24/25, R214's clinical record was reviewed and indicated R214 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building and resident equipment in good repair and in a sanitary condition for 2 of 3 days of survey (2/23/25, 2/24/25). Findings: 1. On 2/23/25 at 11:30 a.m., in the bathroom for room [ROOM NUMBER], a surveyor observed the vinyl covering on the inside of the bathroom door to be torn and sticking out. At 11:50 a.m., the surveyor and Administrator observed the torn vinyl door covering; the surveyor confirmed this finding at this time. At 11:55 a.m., the surveyor observed the Interim Maintenance Director remove the torn vinyl from the bathroom door. 2. On 2/24/25 at 1:40 p.m., the Interim Maintenance Director and surveyor completed an environmental tour and the following were confirmed: In room [ROOM NUMBER], the wood trim on the wall behind the head of the bed was broken; In room [ROOM NUMBER], the blind slats were broken; In room [ROOM NUMBER], the blind slats were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure residents with a specialized mental health diagnosis had been referred to the appropriate state-designated authority for Pre-admission Screening & Resident Review (PASRR) evaluation and determination for 1 of 2 residents reviewed for PASRR evaluation (Resident #48 [R48]). Finding: Clinical record review indicates R48 was re-admitted to the facility on [DATE], diagnoses to include bipolar disorder, anxiety disorder, and major depressive disorder. Review of R48's PASRR Level I dated 5/10/24 indicates R48 had a Convalescence Categorical exemption (a time-limited 30-day exemption). R48's clinical record lacks evidence that the resident had been re-evaluated for a PASRR Level II determination after the Convalescent period ended on 6/11/24, 8 months later. On 2/24/25 at 11:42 a.m., in an interview with the Director of Nursing Services, a surveyor confirmed R48 had not been re-evaluated for a PASRR Level II determination after the Convalescent period…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews and observations, the facility failed to follow hospital discharge orders for 1 of 13 sampled Residents (163 [R163]) Finding: On 2/25/25 at 1:19 p.m. R163's clinical record was reviewed. R163 had written discharge orders from the hospital, dated 2/18/25. These orders included antibiotics for the treatment of bilateral pyelonephritis growing Extended-spectrum beta-lactamase infection (ESBL), Escherichia coli (E. Coli) and Klebsiella. The antibiotic ordered was Meropenem 1 gram two times a day - injection to intravenous piggyback every 12 hours with instructions not to skip doses. R163 was admitted on [DATE] and was scheduled to receive Meropenem at 9:00 p.m. A physician order was received to start Meropenem when it arrives from pharmacy. Resident #163's Electronic Medical Record (EMAR) indicates that he/she did not receive the dose of Meropenem that was due at 9:00 p.m. During interviews with the Administrator, Director of Nursing (DON) and the Infection Preventionist, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to develop a care plan for a current problem of Atrophic Vaginitis for 1 of 4 residents reviewed for care planning a current medical problem requiring physician ordered treatment (Resident #1[R1]. Finding: On 1/2/25, a review of R1's clinical record was completed. In the physician progress note, dated 10/1/24 and 12/5/24, Atrophic Vaginitis was addressed as a current problem and requires daily treatment with creams and a gel. Documentation indicated R1 experiences vulva pain and vulvovaginal irritation. Documentation in the nurse's notes indicate that the resident goes to a medical center outside the facility for women's wellness and is being followed by a Gynecologist. A review of R1's care plan was completed and there was no evidence of a problem, goal or interventions related to R1's current problem of Atrophic Vaginitis. On 1/2/25 at 11:15 a.m., in an interview with the surveyor, the Director of Nursing confirmed that she was unable to locate information in the care plan that directly addressed the Atrophic Vaginitis.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-22 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to follow Physician orders to provide a low sodium diet and assist a resident out of bed to a chair for meals for 1 of 1 sampled resident (Resident#1[R1]). Findings: 1. On 4/22/24, R1's clinical record was reviewed and in the physician order section, on 4/8/24, R1's Cardiologist wrote an order for the resident to receive a low sodium diet. A review of R1's current dietary slip indicated the resident receives a House (general) regular diet. On 4/22/24 at 11:00 a.m., in an interview with R1, he/she stated that salt packets have been on their meal trays. On 4/22/24 at 2:00 p.m., a Food Service Supervisor stated that she discovered on 4/15/24, R1 had gone to the hospital. Since then, R1 has not received a low sodium diet from 4/15/24 through to 4/22/24. 2. On 4/8/24, R1's Cardiologist also wrote an order for the resident to get out of bed and into a chair for all meals. On 4/22/24 at 11:00 a.m., the resident stated he/she has not been getting out of bed for meals until recently. Documentation on R1's April Treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, the facility failed to ensure that the resident's environment was free from accident hazards related to baseboard heaters in disrepair with heating elements exposed for 5 of 16 room observations. Findings: On 4/22/24 between 11:30 a.m. and 11:50 a.m., the following accident hazards were observed: room [ROOM NUMBER]-baseboard heater end cap off. room [ROOM NUMBER]-baseboard connector missing exposing heating elements. room [ROOM NUMBER]-baseboard connector missing exposing heating elements. room [ROOM NUMBER]- baseboard connector missing exposing heating elements. room [ROOM NUMBER]- baseboard connector missing exposing heating elements, and mattress bumper torn creating an uncleanable surface. B-Unit dining room-baseboard connectors missing exposing heating elements. On 4/22/24 at 12:45 p.m., the above findings were discussed with the Director of Nursing and maintenance corrected findings promptly.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to follow a Physician Assistant order for 1 of 1 sampled resident (Resident #1 [R1]). Finding: On 4/9/24, R1's clinical record was reviewed. In the Provider order section, R1 had an order dated 3/14/24 for a neurological follow-up, post COVID Syndrome/neuropathy lower extremities autonomic dysfunction. There was no evidence in the clinical record that an appointment with neurology had been made. On 4/9/24 at 1:10 p.m., in an interview with the surveyor, the Administrator confirmed he was unable to find evidence that this order was followed.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review the facility failed to ensure proper medication and biological storage temperatures for 1 of 2 medication storage room refrigerators (B wing). Finding: On 12/22/23 at 11:43 a.m., a surveyor and Registered Nurse #1 (RN1) observed the medication storage room refrigerator on B wing. The refrigerator contained insulin, and controlled liquid medications. A temperature log sheet, located on front of the refrigerator dated for the month of December, 2023 has multiple days when temperatures were documented above 46 degrees Fahrenheit. The temperature log sheet noted, normal temp Range 36-46 degrees. If temp exceeds normal range, document action taken to correct. There is no documentation as to what, if anything, was done regarding the temperatures above 46 degrees Fahrenheit. A review of the temperature log sheet lacked evidence of documentation of action taken to correct temperatures above 46 degrees Fahrenheit in the medication storage room refrigerator on B wing as follows: 12/1/23 nights 47 degrees Fahrenheit 12/5/23 nights 49.3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-22 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews, the facility failed to ensure there was a Food Service Director (FSD) that met the qualifications of a FSD. This has the potential to affect all the residents. Findings: On 12/18/23 at 11:05 a.m., during an interview with the consulting Food Service Director #1 from a sister facility, she stated there is no FSD at this time. On 12/21/23 at 8:15 a.m., during an interview with the consulting Food Service Director #2 from a sister facility, she stated, this facility does not have a qualified FSD at this time. 12/21/23 11:20 a.m., in an interview with the Dietician, she stated she comes in to assess and make recommendations when a need is identified such as when a resident has a pressure ulcer, swallowing difficulties, or weight loss. On 12/18/23 and on 12/21/23, two surveyors confirmed that the facility had not employed a qualified FSD, and used a consulting dietician, who was not employed by the facility in a full-time position.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, the facility failed to ensure dishes were stored in a sanitary manner for 3 of 3 days (12/18/23, 12/21/23, and 12/22/23), failed to ensure food was stored under sanitary conditions for 1 of 3 days (12/18/23), failed to ensure that dented cans were removed from use for 1 of 3 days (12/18/23), failed to remove expired foods from walk-in refrigerator and emergency food supply storage for 1 of 3 days (12/18/23), failed to retrieve a bread delivery from the loading dock allowing it to be stored next to a full garbage bag for 1 of 3 days (12/21/23), failed to ensure dishes were not wet stacked for 1 of 3 days, (12/21/23), and failed to ensure sanitizing chemical was present in sanitation sink for 1 of 1 days (12/21/23). Findings: 1. On 12/18/23 at 11:00 a.m., during an initial tour of the kitchen, two surveyors observed a stack of serving pans stored face up on back left corner of top shelf, next to oven. On 12/21/23 at 11:15 a.m., two surveyors observed a stack of serving pans stored face up on back left corner of top shelf, next to oven. On 12/22/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-22 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to properly dispose of garbage on 2 of 3 days of survey (12/18/23 and 12/21/23). Findings: On 12/18/23 at 11:15 a.m., two surveyors observed a full black trash bag left sitting on the walkway outside the kitchen door. On 12/21/23 at 11:35 a.m., two surveyors observed, through a kitchen door window, a full trash bag on loading dock with crushed boxes. On 12/21/23 at 11:43 a.m., in an interview with the Administrator and Food Services Director #2, two surveyors confirmed the above findings.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-22 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to inform a Resident Representative (RR), in advance, of treatment risks and benefits, options, and alternatives related to use of an antipsychotic medication for 1 of 5 sampled residents reviewed for psychoactive medication use (Resident #10 (R10)). Finding: On 12/21/23, R10's record was reviewed and indicated that on 12/14/23, an order for a new medication, Seroquel (anti-psychotic psychoactive medication) was started to be given at bedtime and also as needed (PRN). The medical record lacked evidence that consent was given for treatment with this new medication by the RR and that the RR was informed of the risks and the benefits of treatment with this psychoactive medication or alternative options. On 12/22/23 at 10:36 a.m., during an interview with a surveyor, the Registered Nurse Supervisor #1 (RNS1) was unable to find evidence that the RR was notified. The Registered Nurse #1 (RN1) who entered the order for the Seroquel into the electronic record was present during this interview and was asked if she had notified the RR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-22 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility policy review, employee personnel file review, and interview, the facility failed to ensure that references were checked for 1 of 5 sampled employees hired in 2023 (Employee #2, (E2)). Finding: The facility's Abuse Policy & Procedure, revised 1/2023, indicated the following: Screening shall include, but is not limited to: -At least one favorable reference from previous or current employers (reference can be either written or verbal) and to document date, time, name, and title of person giving reference. On 12/22/23, a surveyor reviewed E2's personnel file and could not find evidence of reference checks. On 12/22/23 at 8:10 a.m., during an interview with a surveyor, the Administrator stated that when gathering information for E2's file, they discovered that reference checks had not been completed. He stated that the facility was without a Human Resources person at that time and that was their responsibility.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-22 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interview, the facility failed to ensure that the clinical records contained accurate documentation for 1 of 5 residents reviewed for unnecessary medications. (Resident #28 [R28]) Findings: On 12/22/23, during a review of R28's electronic medication administration record (EMAR), it was noted that Morphine Sulfate (a narcotic pain medication) was entered on 11/29/23 in a concentration of 20 milligrams (mg)/5 milliliters (ml). The EMAR stated, Give 0.25 ml by mouth at bedtime for comfort until 12/29/2023 to equal 5 mg AND Give 0.25 ml by mouth every 1 hours as needed for severe pain until 12/29/2023 to equal 5 mg. On 12/22/23 during a review of R28's clinical record, the provider's written order signed on 11/29/23 states Change Morphine Sulfate to 20 mg/ml, 5 mg SL (sublingual (applied under the tongue)) QHS (at bedtime), and 5mg SL Q1[hour] (Once per hour) PRN (as needed) for severe pain or dyspnea (shortness of breath). Prescription duration of 28 days [without] refills. The order entered in the EMAR on 11/29/23 states to give 0.25 ml equals 1 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-04-01 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interview, the facility failed to notify the Ombudsman of transfers/discharge to a hospital for 2 of 3 residents reviewed (Resident #48 [R48] and R58).Findings: 1. On 3/30/26, R48's clinical record was reviewed an indicated that the resident was transferred and admitted to the hospital on [DATE]. 2. On 3/30/26, R58's clinical record was reviewed and indicated that the resident was transferred and admitted to the hospital on [DATE]. On 3/30/26 at 12:22 p.m., during an interview with a surveyor, the Regional Director of Clinical Services stated Ombudsman notifications were not sent for the months of November thru January.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-04-01 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews and interviews, the facility failed to ensure that a resident record contained accurate, complete, and/or readily accessible information for 2 of 22 residents reviewed on survey (Resident #3 [R3], and R10).Findings: 1. On 3/29/26 at 10:53 a.m., during an interview with a surveyor, R3 stated that his/her glasses have been missing for 3 or more weeks, and he/she can't see well without them. No glasses were observed in use or within the room at the time of the interview. On 3/30/26 at 2:15 p.m., during an interview with a surveyor, R3 stated his/her glasses are still missing. R3's roommate stated that they have been missing for more than 3 weeks now. No glasses were observed in use or within the resident's room at the time of the interview. On 3/30/26, review of R3's Certified Nursing Assistants (CNA) documentation indicated that R3's glasses were put on each morning and removed every evening. The clinical record lacked evidence that the glasses were missing. On 3/30/26 at 2:46 p.m., during an interview with a surveyor, the Regional Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-02-25 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and Beneficiary form review, the facility failed to ensure that a Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) was provided to 2 of 3 residents whose Medicare Part A services were discontinued (Residents #24 [R24], and R36). Finding: 1. On 2/25/25, R24's Skilled Beneficiary Notification Review form was reviewed. The Beneficiary Notification form that was completed indicated R24 received Medicare Part A services that ended on 12/20/24, but there was no evidence that the required Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) was provided to R24 so that he/she could make an informed decision to continue receiving the skilled services that may not be paid for by Medicare and assume financial responsibility. 2. On 2/25/25, R36's Skilled Beneficiary Notification Review form was reviewed. The Beneficiary Notification form that was completed indicated R36 received Medicare Part A services that ended on 12/26/24, but there was no evidence that the required Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) was provided to R36 so…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$11,190 in federal fines across 1 penalty.

  • $11,190 — penalty dated 2025-02-25

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.2-1.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 4 of 53.0+1.0 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 41 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Brentwood Center For Health & Rehabilitation, LLCYarmouth, ME 1 of 5The Pines At Utica Center For Nursing And RehabUtica, NY 2 of 5Beacon Brook Center For Health & RehabilitationNaugatuck, CT 2 of 5Bloomfield Center For Nursing & RehabilitationBloomfield, CT 2 of 5Kennebunk Center For Health & Rehabilitation, LLCKennebunk, ME 2 of 5Ludlowe Center For Health & RehabilitationFairfield, CT 2 of 5Mansfield Center For Nursing And RehabilitationStorrs Mansfield, CT 2 of 5Montowese Center For Health & RehabilitationNorth Haven, CT 2 of 5Riverside Health & Rehabilitation CenterEast Hartford, CT 2 of 5Shady Knoll Center For Health & RehabilitationSeymour, CT 2 of 5Summit At Plantsville Center For Health & RehabiliPlantsville, CT 2 of 5The Pines At Catskill Center For Nursing & RehabCatskill, NY 2 of 5The Pines At Glens Falls Ctr For Nursing & RehabGlens Falls, NY 3 of 5Augusta Center For Health & Rehabilitation, LLCAugusta, ME 3 of 5Cambridge Health And Rehabilitation CenterFairfield, CT 3 of 5Evergreen Center For Health & RehabilitationStafford Springs, CT 3 of 5Glastonbury Center For Health & RehabilitationGlastonbury, CT 3 of 5Hebrew Center For Health And RehabilitationWest Hartford, CT 3 of 5Laurel Ridge Center For Health & RehabilitationRidgefield, CT 3 of 5Maefair Center For Health & RehabilitationTrumbull, CT 3 of 5Marlborough Health & Rehabilitation CenterMarlborough, CT 3 of 5Reservoir Center For Health & Rehabilitation, TheMarlborough, MA 3 of 5Water's Edge Center For Health & RehabilitationMiddletown, CT 3 of 5Winship Green Center for Health & Rehab, LLCBath, ME 4 of 5Bethel Health Care CenterBethel, CT 4 of 5Brewer Center For Health & Rehabilitation, LLCBrewer, ME 4 of 5Dover Center For Health & RehabilitationDover, NH 4 of 5Huntington Hills Center for Health and RehabilitatMelville, NY 4 of 5Pines At Bristol For Nursing & Rehabilitation, TheBristol, CT 4 of 5Sharon Center For Health & RehabilitationSharon, CT 4 of 5Stone Bridge Center For Health & RehabilitationNewtown, CT 4 of 5The Pines At Poughkeepsie Ctr For Nursing & RehabPoughkeepsie, NY 4 of 5The Pines at Rutland Center for Nursing & RehabiliRutland, VT 4 of 5Village Crest Center For Health & RehabilitationNew Milford, CT 5 of 5Belair Care Center IncBellmore, NY 5 of 5Maple View Health & Rehabilitation CenterRocky Hill, CT 5 of 5Milford Health And Rehabilitation CenterMilford, CT 5 of 5Norway Center For Health & Rehabilitation, LLCNorway, ME 5 of 5Pine Heights at Brattleboro Center for Nursing & RBrattleboro, VT 5 of 5Regency House Nursing And Rehabilitation CenterWallingford, CT

Showing 40 of 41; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
VK HEALTH FACILITIES LLCOrganizationDIRECT OWNERSHIP INTERESTsince 01/28/2013
MSO ASSOCIATES LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 01/28/2013
VENTAS NHV FUNDOrganizationINDIRECT OWNERSHIP INTERESTsince 01/28/2013
BOKOW, BARRYIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/28/2013
GEFFNER, IRAIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
LOWINGER, BENIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
LOWINGER, JOSEPHIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
OSTREICHER, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/28/2013
OSTREICHER, MARCIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/28/2013
STEG, YITZCHOKIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
CLEAVES, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/15/2026
GILMARTIN, THOMASIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2016
OSTREICHER, MARVINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/28/2013
DAVID, ALBERTIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/15/2026
SHAYA-MOGRABY, MOSHEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/16/2026
BARRY BOKOW 2012 FAMILY TRUSTOrganizationADP OF THE SNFsince 08/07/2020
BPB VENTURES LLCOrganizationADP OF THE SNFsince 08/07/2020
CEDAR HILL NG TRUSTOrganizationADP OF THE SNFsince 05/14/2025
JUNIPER NG TRUSTOrganizationADP OF THE SNFsince 05/14/2025
MARVIN OSTREICHER FAMILY TRUST 2012OrganizationADP OF THE SNFsince 12/27/2012
NATIONAL HEALTH CARE ASSOCIATES INCOrganizationADP OF THE SNFsince 01/28/2013
OAK DRIVE NG TRUSTOrganizationADP OF THE SNFsince 05/14/2025
PREFERRED PROFESSIONAL SERVICES LLCOrganizationADP OF THE SNFsince 01/28/2013
PREFERRED THERAPY SOLUTIONS LLCOrganizationADP OF THE SNFsince 01/28/2013
ROLLING HILL NG TRUSTOrganizationADP OF THE SNFsince 05/14/2025
SUSAN OSTREICHER FAMILY TRUST 2012OrganizationADP OF THE SNFsince 01/28/2013
ALMEIDA, ELIZABETHIndividualADP OF THE SNFsince 01/28/2013
BOKOW, MICHAELIndividualADP OF THE SNFsince 09/30/2015
CAVALARI, JENNIFERIndividualADP OF THE SNFsince 04/16/2026
LOPIANSKY, REBECCAIndividualADP OF THE SNFsince 05/14/2025
OSTREICHER, SUSANIndividualADP OF THE SNFsince 01/28/2013
STEG, SHAYNAIndividualADP OF THE SNFsince 05/14/2025

CMS files one row per role, so the 39 rows in the source record cover these 32 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.2M
Net patient revenuemost recent cost report
-1.3%
Operating marginrevenue minus expenses
$1.2M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 62%Medicare 14%Other / private 24%

This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$413per resident / day
operating cost
$12,553per month
≈ monthly operating cost
$408per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in ME

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maine Medicaid page.

Typical monthly cost in Maine
$13,976/mo
Nursing home (semi-private)
$14,904/mo
Nursing home (private)
$8,205/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 205106. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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