Ludlowe Center For Health & Rehabilitation
118 Jefferson Street, Fairfield, CT 06825 · For profit - Limited Liability company · 144 certified beds · (203) 372-4501 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
- it has 3 actual-harm citations
- a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $47,905 in federal fines (most recent 2025-09-15)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- about 30% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.1% | 18.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.3% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 82.7% | 22.3% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.1% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 13.1% | 16.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.6% | 17.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 86.8% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.2% | 4.0% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 22.0% | 24.7% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.5% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 50.1% | 69.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 26.5% | 24.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.4% | 10.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.16 | 2.06 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.87 | 1.46 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 634 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 63.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 169 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.6%CMS range 55.5–64.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 7.2–11.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 63.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 65.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 59.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 89.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.2%CMS range 7.5–11.2 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.08 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 144 beds and averages 133.8 residents a day — about 93% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.24 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.83 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.37 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.84 hrs/resident/day on weekends vs 4.41 on weekdays — 13% thinner on weekends. RN hours go from 0.95 to 0.54 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 24% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
24 citations, most serious first. The 13 most serious are shown; the remaining 11 are one tap away and print in full.
- Actual harm · Gcited before2025-10-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents (Resident #3) reviewed for accidents, the facility failed to ensure a resident with known grabbing behaviors was free from injury related to side rail use. The findings include:Resident #3 had diagnoses that included dementia with behavioral disturbance, anxiety, depression, reduced mobility, and generalized muscle weakness. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had Brief Interview for Mental Status (BIMS) score of one (1) out of fifteen (15) indicative of severely impaired cognition, exhibited physical and verbal behavioral symptoms directed toward others, was dependent on staff for all ADLs, including bed mobility and transfers, was non-ambulatory and was dependent for wheelchair mobility. The Resident Care Plan (RCP) dated 7/10/2025 identified Resident #3 had a potential for altered mood and behavior due to dementia, had the potential to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interview, for the resident (Resident #12) reviewed for accidents, the facility failed to provide adequate supervision for a resident at risk to fall, who was placed in a common area to be closely watched and fell, sustaining an acute fracture at the base of the femoral neck. Additionally, the facility failed to maintain supervision during shift changes, ensure staff assignment/accountability, timely identify and report significant changes in condition, and implement care plan interventions.The findings include:Resident #12's diagnosis included Alzheimer's Disease and dementia. The care plan dated 05/2/2025 indicated Resident #12 was at risk for falls due to poor communication/comprehension, impaired mobility, impaired cognition, resistance to care and the use of psychiatric and cardiac medications. Interventions included to provide non-skid footwear when ambulating or mobilizing in the wheelchair, encourage Resident #12 to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the environment was free from hazards when the resident hit his/her leg on the side rail during a transfer resulting in a laceration that required 15 sutures. The findings include: Resident #1 had diagnoses that included difficulty in walking, muscle weakness, and unsteadiness on his/her feet. The admission [NAME] Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired and was dependent for transfers. The Resident Care Plan (RCP) dated 7/30/2024 identified Resident #1 had a deficit in self-care and mobility. Interventions directed to transfer with the assistance of 2 without an assistive device. Review of a physician's order dated 7/30/2024 directed pivot assist of two (2) staff for transfers without assistive device. Review of a facility incident report dated 7/31/2024 at 5:15 PM identified Resident #1 hit his/her leg against the side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents (Resident #3) reviewed for accidents, the facility failed to develop and implement a comprehensive a comprehensive care plan was implemented with person-centered interventions for a resident with known grabbing behaviors. The findings include: Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents (Resident #3) reviewed for accidents, the facility failed to develop and implement a comprehensive comprehensive care plan was implemented with person-centered interventions for a resident with known grabbing behaviors. The findings include: Resident #3 had diagnoses that included dementia with behavioral disturbance, anxiety, depression, reduced mobility, and generalized muscle weakness. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 had Brief Interview for Mental Status (BIMS) score of one (1)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-15 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview for 1 of 4 residents (Resident #98) reviewed for respiratory care, the facility failed to determine if it was clinically appropriate for the resident to self-administered oxygen. The findings include:Resident #98 was admitted to the facility in April 2025 with diagnoses that included atherosclerotic heart disease (plaque buildup inside the arteries that supply blood to the heart), chronic kidney disease, and heart failure.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #98 was cognitively intact and required moderate assistance (helper does less than half the effort) with toileting hygiene, showering, upper and lower body dressing, and transfers. The Resident Care Plan (RCP) dated 7/31/25 identified Resident #98 had altered respiratory status, difficulty breathing and hypoxemia (low levels of oxygen in the blood). Interventions included position resident with proper body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-15 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for the only resident (Resident #44), reviewed for missing clothing, the facility failed to acknowledge the resident's complaint of missing clothing and actively work toward resolution of that complaint. The findings include: Resident #44 was admitted with diagnoses that included chronic pain. The quarterly MDS dated [DATE] identified Resident #44 was cognitively intact. The MDS further indicated that Resident #44 required set-up or clean-up assistance for upper-body dressing and supervision or touching assistance for lower-body dressing. A care plan dated 7/11/2025 indicated that Resident #44 had a self-care deficit with interventions that included to provide supervision, such as verbal cues or touch assist for dressing. Interview with Resident #44 on 9/8/2025 at 12:44 PM identified that he/she was missing 2 to 3 pairs of pants, 2 shirts, and a sweater that had been taken to the laundry 3 weeks ago. Resident #44…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 4 residents (Resident #76), reviewed for abuse, the facility failed to ensure the resident was free from abuse. The findings include: Resident #76's diagnoses included Dementia, anxiety disorder and adjustment disorder. The revised care plan dated 4/6/24 identified prior resident to resident incident. Interventions included providing emotional support, monitoring changes in mood or behavior, psychiatric follow up etc. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #76 was cognitively impaired, required set-up assistance with bed mobility and was independent in chair to bed mobility and sit to stand. Review of a facility statement dated 11/30/24 at 2:50 PM by Recreation #1 identified as she was charting; Resident #64 began yelling at Resident #76 telling him/her (no) then proceeded to slap Resident 76 in the face on the right side. A progress note dated 11/30/24 at 5:02 PM identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-15 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and interviews for 1 of 2 residents (Resident #154) reviewed for discharge, the facility failed to ensure complete information regarding the discharge was documented in the resident's medical record and complete information was communicated to the receiving health care institution or provider. The findings include:Resident #154's diagnosis included pneumonia and dysphagia.The care plan dated 07/3/2025 indicated Resident #154 was in need of a safe and appropriate discharge plan with interventions including to assess discharge needs, at admission and throughout stay, involve the resident, family, and/or responsible party in discharge planning, providing education, regarding medications and/or treatments and therapy home evaluations if needed.The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #154 had a moderate cognitive impairment.A Discharge Summary Guide-V4 dated 07/25/2025 at 1:35 PM was incomplete with sections not completed by nursing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, and interviews for 1 of 2 residents (Resident #102) reviewed for indwelling catheter, the facility failed to develop a care plan with interventions to care for the catheter and for 1 resident (Resident #13) reviewed for skin, the facility failed to ensure the care plan was updated to include noncompliance with geri sleeves. The findings include: Resident #102‘s diagnoses included retention of urine. A physician's order dated 7/31/25 directed to irrigate the indwelling catheter with 60cc of sterile saline. The admission Minimum Data Set assessment dated [DATE] identified Resident #102 was cognitively intact, dependent with toilet hygiene and max assistance with bed mobility. The care plan dated 8/7/25 failed to reflect the indwelling catheter. Interview with Resident #102 on 09/08/2025 at 12:07 PM indicated ongoing pain due to catheter. The resident indicated he/she has reported the pain to staff; however, they have not been able to give…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for the only resident (Resident #12) reviewed for accidents the facility failed to ensure staff transferred the resident with the assistance of 2 per the plan of care, and for 1 resident (Resident #13) reviewed for skin, the facility failed to ensure geri sleeves were applied per the physician's order. The findings include: Resident #12's diagnosis included Alzheimer's Disease. The admission Minimum Data Set (MDS) dated [DATE] indicated Resident #12 was severely cognitively impaired, used a walker and a wheelchair, required maximum assistance for transferring from sitting to a standing position and for transfers to a chair, and had no signs or symptoms of pain. The care plan dated 05/5/2025 indicated Resident #12 had a deficit in functional mobility with interventions that included the need for the assistance of 2 staff members for transfers and bed mobility. The Reportable Event Form completed by LPN #5 dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #98) reviewed for respiratory care, the facility failed to obtain a physician's order for oxygen for a resident who was using oxygen as needed and failed to ensure the oxygen tubing was dated when changed. The findings include: Resident #98 was admitted to the facility on [DATE] with diagnoses that included atherosclerotic heart disease (plaque build up inside the arteries that supply blood to the heart), chronic kidney disease, and heart failure. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #98 was cognitively intact and required moderate assistance (helper does less than half the effort) with toileting hygiene, showering, upper and lower body dressing, and transfers. The Resident Care Plan (RCP) dated 5/16/25 identified Resident #98 had altered respiratory status and difficulty breathing with hypoxemia (low levels of oxygen in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-15 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #4) reviewed for unnecessary medications, the facility failed to address pharmacy recommendations in a timely manner. The findings include: Resident #4 was admitted [DATE] with diagnoses included chronic respiratory failure with hypercapnia (too much carbon dioxide in blood), dependence on ventilator (a machine that helps person breathe), anxiety disorder, major depressive disorder, and gastrostomy (a small opening made in the stomach to put in a tube so person can get food and medicine). The RCP dated 4/28/24 identified Resident #4 had a nutrition diagnosis of swallowing difficulty. Interventions included to administer enteral nutrition (a method of providing nutritional support directly into the gastrointestinal tract through a tube) and flushes per Medical Doctor orders.A Pharmacy Consultant Drug Regimen Review dated 3/20/25 identified the resident with a as needed (prn) order for milk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #1), reviewed for a change in condition, the facility failed to ensure the nursing assistant notified the nurse timely of a change in condition. The findings include: Resident #1 was admitted with diagnoses that included chronic kidney disease, heart failure and dementia. A resident care plan (RCP) dated 12/13/2024 had fluid deficit due to diuretic use and increased caloric demand. Interventions directed to monitor vital signs. A 5-day admission minimum data set (MDS) dated [DATE] identified Resident #1 had severe cognitive impairment (BIMS 3), and was dependent for ADLs. Record review identified the following blood pressures: 12/29/2024 at 2:59 PM was 158/67. 12/29/2024 at 5:50 PM was138/66. 12/30/2024 at 12:18 AM was 124/63. 12/30/2024 at 8:55 PM was 101/69. 12/31/2024 at 8:13 AM was 158/50. 12/31/2024 at 5:15 PM was 135/67. 1/1/2025 at 12:34 AM was 94/53. 1/1/205 at 9:46 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 11 citations
- Potential for harm · Dcited before2025-01-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility documentation, and staff interviews for one of three residents (Resident #3) reviewed for medication administration, the facility failed to ensure a physician order was transcribed accurately to ensure a medication was administered in accordance with physician orders. The findings include: Resident #3 had a diagnosis of non-displaced right femur fracture and urinary tract infection. The 5-day admission Minimum Data Set 2/15/23 identified Resident #3 had a Brief Interview for Mental Status (BIMS) score of 11 indicating moderately impaired cognition and received an antibiotic. The Resident Care Plan 2/24/2023 identified Resident #3 received Vancomycin (antibiotic) intravenous medication. Interventions directed to administer medication as ordered, and observe and report signs of infection at the intravenous site. Nursing note dated 3/3/23 at 4:27 PM identified per the infectious disease clinic Resident #3 should receive Vancomycin (antibiotic) every 24 hours until 3/13/2023. Infusion therapy order form dated 3/3/2023 directed to administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-02 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation, and staff interviews for three of three residents (Residents #1, #2, and #4) reviewed for side rail use, the facility failed to assess and obtain consent and a physician's order for the use of the side rails. In addition, 59 residents had no side rail orders and six (6) residents had no side rail assessments completed in accordance with facility policy. The findings include: 1. Resident #1 had diagnoses that included difficulty walking, muscle weakness, and unsteadiness on his/her feet. An admission [NAME] Data Set (MDS) assessment dated [DATE] identified Resident #1 was severely cognitively impaired and was dependent for transfers. The Resident Care Plan (RCP) dated 7/30/2024 identified Resident #1 had a deficit in self-care and mobility. Interventions directed to transfer with the assistance of 2 without an assistive device. Review of the facility incident report dated 7/31/2024 at 5:15 PM identified at 7 PM Resident #1 required two (2) staff extensive assist for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation, and interviews, for one (1) of three (3) residents reviewed for incontinent care, (Resident #2), the facility failed to ensure incontinent care was provided timely after resident request. The findings included: Resident #2 had diagnoses of hemiplegia, and muscle weakness. Review of the admission Minimum Data Set assessment dated [DATE] identified Resident #2 as cognitively intact, was occasionally incontinent of bladder and conitnent of bowel, and was dependent with toileting and personal hygiene. Review of the Resident Care Plan dated 4/26/24 identified a deficit in self-care, a deficit in functional mobility, and had functional bowel and bladder incontinence related to impaired mobility with interventions that directed assist of one with toilet use, and to check four times a shift and change as required for incontinence. Review of the facility reportable event Form dated 5/13/24 identified NA#1 had gone into Resident #2's room between 4:30 AM and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-30 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and interviews for one (1) of three (3) residents reviewed for incontinent care (Resident #2), the facility failed to provide adequate staffing meet the needs of the residents. The findings included: Resident #2 had diagnoses of hemiplegia, muscle weakness. Review of the admission Minimum Data Set assessment dated [DATE] identified Resident #2 as cognitively intact, was dependent with toileting, was occasionally incontinent of bladder and continent of bowel. Review of the Resident Care Plan dated 4/26/24 identified a deficit in self-care, a deficit in functional mobility, and has functional bowel and bladder incontinence related to impaired mobility with interventions that directed an assist of one with toilet use, and to check four times a shift and change as required for incontinence. Review of the Reportable Event Form dated 5/13/24 identified NA#1 had gone into Resident #2's room between 4:30 AM and 5:00 AM to check on Resident #2 and was informed he/she needed to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #45) reviewed for allegation of abuse, the facility failed to ensure the resident was free from sexual abuse. The findings include: a. Resident #45's diagnoses included encephalopathy (change in brain function), dementia, and anxiety disorder. The quarterly MDS assessment dated [DATE] identified Resident #45 was severely cognitively impaired, required extensive assistance of two staff members for bed mobility and transfers. A Resident Care Plan dated 1/8/23 identified Resident #45 was a victim of a sexual encounter as he/she was kissed by another resident. Interventions included encouraging family involvement, monitoring for changes in mood, behavior, offer in room activities and video chats, encourage resident attendance at activities, interactions with other residents and staff daily, allow for expression of feelings, identify potential stressors, provide emotional support…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-18 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and interviews for 2 (#39 and #68)of 4 residents reviewed for PASSR ,the facility failed to ensure PASSR 2 recommendations for a resident safety plan were incorporated into the plan of care and the facility failed to update a level of care with a new diagnosis. The findings include. 1. Resident #39's diagnosis included bipolar disorder, schizoaffective disorder, anxiety, hallucinations, and dementia. The Preadmission Screening and Resident Review (PASRR) Level 2 outcome dated 1/11/2022 indicated in part Resident #39 had a history of thoughts of self-injury and attempted to do so prior to the date of the evaluation and currently had passive thoughts of self-harm due to not wanting to be a burden to anyone. The following services and or support to be provided for Resident #39 while admitted to a Medicaid certified nursing facility included in part to provide the services of a crisis intervention and or a safety plan. The Quarterly Minim Data Set (MDS) assessment dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record reviews, facility policy and interviews for 1 of 4 sampled residents (Resident #239) reviewed for nutrition, the facility failed to perform weekly weights for a newly admitted resident. The findings included: Resident #239's diagnoses included Alzheimer's disease with late onset, hypertensive heart disease with heart failure, and chronic obstructive pulmonary disease. The Nursing admission Evaluation dated 12/5/23 identified Resident #239 weighing 136 pounds via mechanical lift scale. A physician's order dated 12/6/23 directed weekly weights for four weeks. The Resident Care Plan dated 12/7/23 identified the resident had a nutritional diagnosis of swallowing difficulty. Interventions directed to monitor/evaluate weight/weight changes. Review of the December 2023 Treatment Administration Report identified Resident #239's weight was 136 pounds on 12/6/23 and an incomplete entry for weight on 12/13/23. Review of the vitals section of the electronic medical record identified a weight of 136 pounds was obtained for Resident #239 on 12/18/23. Interview with LPN #5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility policy review and interviews for 2 of 4 medication carts(Passport and second floor units) reviewed for medication storage and labeling, the facility failed to discard dispensed medications that weren't administered and failed to discard expired medications. The findings included: 1. Observation and interview with LPN #3 on 12/13/23 at 9:58 AM on the second-floor unit identified an unsealed plastic pouch containing seven and one-half tablets of medication in the top drawer, to the far right of the medication cart. LPN #3 further identified the resident's name listed on the plastic pouch and room number did not correspond with each other. LPN#3 indicated he/she did not place these dispensed, unadministered medications into the medication cart, he/she could not identify the medications, that policy directed to discard a resident's unadministered medications, and that he/she was unaware why the medications weren't discarded. Observation and interview with RN #2 on 12/13/23 at 10:18 AM identified an unsealed plastic pouch containing seven and one-half…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility documentation and interviews regarding the storage of the facility's emergency medication box (e-box), the facility failed to ensure the emergency medications were available as noted on the formulary. The findings included: On 8/17/21 at 11:44 AM to 12:00 PM attempts were made to reconcile the medications in the e-box with RN #2 (acting RN Supervisor). It was noted during the review of the medications in the e-box, in comparison with the formulary dated 1/16/21, 4 medications set aside for an emergency were either not available or out of stock. The out of stock medications were as follow: five tablets of Prednisone 5 mg, five tablets or capsules of Vitamin K, five tablets of Erythromycin 250 mg and two- vials of Compazine 10 mg/2 ml vial. An interview with RN #2 at the time of the e-box review indicated that the formulary utilized during the review was outdated (date of 1/20/21), she would check to see if a more current formulary was available because she believed that the missing or unavailable medications may have been dropped or removed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-18 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, facility documentation and facility policy the facility failed to ensure the medication error rate less than 5%. The findings include: 1. Resident #483's diagnosis included a nontoxic multi-nodular goiter and abnormalities of gait and mobility. A physician order dated 8/9/21 directed Multiple Vitamin tablet one time a day for supplementation and Pred Forte 1% Suspension instill one drop into right eye once daily for 3 weeks. A physician order dated 8/10/21 directed Celebrex 100 mg 1 capsule by mouth once a day for arthritis and Potassium Chloride 10 MEQ 1 tablet daily for Potassium Supplement, do not crush. Observation and interview on 8/16/21 at 8:51 AM identified Registered Nurse (RN) #1 to prepare medications for Resident #483. During preparation, RN #1 was observed to crush the medication including Celebrex (directions on the blister pack of medication identify do not crush), Multivitamin and Potassium Chloride (which was directed by the physician as do not crush). Additionally, during administration of medication, RN # 1 was identified to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-11-29 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 1 of 3 sampled residents (Resident #1) who were reviewed for resident rights, the facility failed to ensure a complete and accurate clinical record identifying written notice, including the reason for the change was provided before a resident's room was changed. The findings include: Resident #1's diagnoses included cerebral infarction due to occlusion or stenosis of small artery (stroke) and hemiplegia/hemiparesis (weakness and paralysis) to the left non dominant side due to cerebral infarction. A review of the clinical admission record identified Resident #1 was self-responsible. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 was without cognitive impairment and required extensive (2) person assist with bed mobility, transfers, and toileting. The Resident Care Plan dated 10/19/23 identified Resident #1 had a room change on 5/9/23 related to a change in Medicare services. Two subsequent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$47,905 in federal fines across 2 penalties.
- $39,081 — penalty dated 2025-09-15
- $8,824 — penalty dated 2024-10-02
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 3 of 5 | 3.0 | ≈ chain avg |
| Quality measures | 4 of 5 | 4.1 | ≈ chain avg |
The other 41 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 41; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| PAGE, PATRICIA | Individual | W-2 MANAGING EMPLOYEE | since 08/11/2014 |
| OSTREICHER, MARVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 08/16/2006 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $7.0M paid to related parties — landlords or management companies under common ownership — equal to about 30% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075330. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.