Hebrew Center For Health And Rehabilitation
1 Abrahams Blvd, West Hartford, CT 06117 · For profit - Limited Liability company · 257 certified beds · (860) 523-3800 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $27,927 in federal fines (most recent 2025-04-29)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- about 20% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.1% | 18.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.7% | 6.5% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 75.9% | 22.3% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.2% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 4.9% | 16.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.0% | 17.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.0% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.2% | 4.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 28.4% | 24.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 27.1% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 78.9% | 69.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 27.0% | 24.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 7.9% | 10.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.63 | 2.06 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.66 | 1.46 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 193 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 60 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.4%CMS range 52.0–66.0 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.0%CMS range 6.6–12.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 66.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 63.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 60.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 60.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.1%CMS range 2.9–8.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 257 beds and averages 212.7 residents a day — about 83% occupied, or roughly 44 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.76 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.548 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.38 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 3.91 on weekdays — 13% thinner on weekends. RN hours go from 0.63 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 35% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 10 most serious are shown; the remaining 32 are one tap away and print in full.
- Potential for harm · D2026-05-21 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for behaviors, the facility failed to notify the on call provider when the resident's behaviors and altered mental status began to escalate following a fall until approximately six (6) hours later and failed to immediately transfer the resident following an APRN assessment which identified the resident required transfer to the Emergency Department (ED) for an urgent psychiatric and medical evaluation until approximately three (3) hours later. The findings include:Resident #1 was admitted to the facility on [DATE] with diagnoses including dementia with behavioral disturbances, Post Traumatic Stress Disorder (PTSD), depression, muscle weakness, and unsteadiness on feet.Review of the facility census identified Resident #1 was sent to the hospital on 3/31/26 and readmitted to the facility on [DATE] to a different room than the room occupied prior to the 3/31/26 transfer.The Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for behaviors, the facility failed to permit the resident to return to the facility following a hospital Emergency Department (ED) visit, despite the resident's bed not yet being filled, and without documentation that readmission would endanger the health or safety of Resident #1 or other residents. The findings include:Resident #1 was admitted to the facility on [DATE] with diagnoses including dementia with behavioral disturbances, Post Traumatic Stress Disorder (PTSD), depression, muscle weakness, and unsteadiness on feet.Review of the facility census identified Resident #1 was transferred to the hospital on 3/31/26 and was readmitted on [DATE]. The Nursing readmission Evaluation dated 4/29/26 identified Resident #1 was alert to person and place only, had cognitive and hearing impairments, and had an unsteady gait related to a right toe amputation.The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for medication administration, the facility failed to ensure medications were administered per physician's order and failed to notify the provider of missed doses. The findings include:Resident #1 was admitted to the facility on [DATE] with diagnoses including dementia with behavioral disturbances, hypertension, congestive heart failure, longstanding persistent atrial fibrillation, and deep vein thrombosis (DVT) of the left upper extremity.The Resident Care Plan (RCP) dated 4/29/26 identified Resident #1 had altered cardiac status, a DVT to the left upper arm, and was at risk for adverse effects related to anticoagulation therapy. Interventions included administering medications as ordered.A physician's order dated 4/29/26 directed apixaban 5 mg twice daily by mouth for DVT prophylaxis. Another physician's order dated 4/29/26 directed clopidogrel bisulfate 75 mg by mouth daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility documentation review, facility policy review, and interviews for one of three residents (Resident #2) reviewed for abuse, the facility failed to ensure the resident was free from neglect and a dependent resident was provided with care timely. The findings include: Resident #2's diagnoses included Alzheimer's, dementia and diabetes with chronic kidney disease. The Resident Care Plan (RCP) dated 1/8/2026 identified a self-care deficit, and bladder and bowel incontinence. Interventions directed extensive assistance with personal hygiene and toilet use, and provide incontinent care as needed. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #2 had a Brief Interview for Mental Status (BIMS) score of zero out of fifteen, indicative of severe cognitive impairment, was frequently incontinent of bowel and bladder and required total care with ADLs. APRN (psychiatry) note dated 2/3/2026 indicated Resident #2 was nonverbal during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and facility policy review for ADL care, the facility failed to ensure that staff providing resident care maintained fingernails free of decorative items, including fake nails with decorations attached. The findings include: Interview and observation with NA #1 on 3/26/2026 at 11:18 AM identified NA #1 worked on a resident unit and provided residents with personal care (ADL care, incontinent care and meal service). NA #1 was observed to have gel-like fingernails between approximately 1/4 and 1/2 inch long with the tips neat and had straight edges across the tip of the nails. The gel-like fingernails were observed to have multiple round silver/white glitter rhinestone-like raised items, approximately 1/16th of an inch, attached to several fingernails on each hand that were firm to the touch and felt like bumps raised from the nail structure. Further, several fingernails had an attached silver-colored metal-like design that covered parts of the sides and tips of several fingernails. The silver metal-like design was raised from the nail surface and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation/policy, and interviews for one (1) of two (2) residents (Resident #1) reviewed for abuse, the facility failed to implement the comprehensive care plan which directed two-person staff assistance during care. The findings include:Resident #1 was admitted to the facility with diagnoses that included multiple sclerosis (MS), borderline personality disorder and generalized anxiety.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition (Brief Interview for Mental Status score of 15), was always incontinent of bladder, frequently incontinent of bowel, required substantial/maximal assistance (staff does more than half the effort) with personal hygiene and bathing and was dependent on staff (staff does all of the effort) with toileting hygiene.The Resident Care Plan (RCP) dated 11/21/25 identified Resident #1 needed assistance with activities of daily living (ADL) due to a diagnosis of MS and progression of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-12 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, observations, and interviews for 2 of 2 residents (Resident #43 and #168) reviewed for environment and during observation of dining on 3 North and 3 South wings, the facility failed to provide a homelike environment. The findings included: 1.Resident #43 was admitted to the facility in June 2025 with diagnoses that included chronic kidney disease, anxiety, and depression. The admission MDS dated [DATE] identified Resident #43 had intact cognition. 2. Resident #168 was admitted to the facility in March 2022 with diagnoses that included chronic pain and chronic obstructive pulmonary disease. The quarterly MDS dated [DATE] identified Resident #168 had intact cognition. Review of the maintenance repair logbook dated 9/11/25 through 10/24/25 identified Resident #43 and Resident #168's room window shade needed to be repaired. On 10/24/25 Maintenance Technician #1 placed his initials and checked off that the shade was repaired. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-12 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, and interviews the facility failed to ensure that food items were maintained at a palatable and appetizing temperature at time of serving. The findings include:On 1/5/2026 at 12:38 PM, observation in the 4 North Dining Room identified Resident #2, Resident #54, Resident #59, Resident #109, Resident #130, Resident #178, and Resident # 201 complained that their food was cold. Resident #54 requested their meal to be reheated.On 1/6/2026 at 12:35 PM, a test /temperature tray test was conducted with Director of Dietary #1, and the following was identified: At 12:35 PM the test tray was prepared and plated in the kitchen located on the basement floor. The test meal was plated on dish, placed in a plastic base, covered with a plastic dome, and put onto a meal tray. The meal tray was then placed in an open meal delivery truck with other resident trays. The meal delivery truck left the kitchen at 12:40 PM for its destination to the fourth-floor unit.At 12:41 PM (1 minute after leaving the dietary department), the open meal delivery cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy and interviews, failed to ensure dishware and cookware were cleaned in a sanitary manner when using the three-bay sink. The findings include:An observation with the Dietary Director #2 on 1/6/2026 at 12:25 PM, identified Dietary Aide #1 at the 3-bay sink washing a rubber spatula and a metal serving spoon over the wash sink and then placing the items in the sanitizing sink filled with sanitizing solution. Dietary Aide #1 was observed not rinsing the items before being washed. The rinse sink faucet was off, and the rinse sink had no water. Additionally, the rinse sink contained a large metal bowl with a large amount of brown colored food residue. The sanitizing sink contained a metal pot, multiple metal serving spoons and spatulas, and cooking utensils, including tongs and a whisk. Spots of soap residual were noted floating in the pink sanitizing solution.Interview with Dietary Aide #1 on 1/6/2026 at 12:25 PM identified she used the rinsing sink sometimes. Dietary Aide #1 stated it depended on how dirty the dishes were and the type of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-12 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of the facility infection control program, facility documentation, facility policy, and interview, the facility failed to ensure all staff were educated regarding the Covid-19 vaccine, offered the vaccine or provided with education on benefits and risks of the vaccine. The findings include:An interview and review of facility documents on 01/8/2026 at 10:25 AM with RN #1 the Infection Preventionist identified education was provided to all staff members regarding influenza vaccine. RN #1 indicated education for Covid 19 was only done by word of mouth and only staff member received the covid vaccine so far this year; however, the facility was unable to provide evidence that all staff members were educated on the risk and benefits of Covid 19 vaccine yearly. The facility policy Infection Prevention and control program provided onsite indicated education would be provided to all staff of the facility regarding Covid 19 vaccination.
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- Potential for harm · D2026-01-12 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #57) reviewed for Advanced Directives, the facility failed to implement advanced directives according to the resident's expressed wishes and obtain written consent from the resident's health care representative, signed in the presence of two witnesses, for a do not resuscitate (DNR) order, as required by facility policy. The findings include:Resident #57 had diagnoses that included dementia, depression, and high blood pressure.A consent form dated [DATE] identified Resident #57 elected cardiopulmonary resuscitation (CPR) and all life saving measures.The physician's order dated [DATE] directed do not resuscitate (DNR), do not intubate (DNI), no tube feeding, and Registered Nurse (RN) pronouncement of death (despite Resident #57's wishes on [DATE] to be a full code).The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #57 had moderately impaired cognition, required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-12 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, facility policy and interviews for 1 of 2 residents (Resident # 123) reviewed for abuse, the facility failed to ensure the resident was free from verbal and psychological abuse. The findings include Resident #123's diagnoses included heart failure (unspecified), spontaneous rupture of extensor tendons in the right lower leg, and polyneuropathy. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #123 as cognitively intact and required substantial assistance with showering/bathing and bed mobility and was dependent for transfers. No behavioral concerns were noted. The care plan dated 8/11/25 identified Resident #123 had Activities of Daily Living (ADL). Interventions included: using a Hoyer lift, noted non-ambulatory status, and assistance with bathing and dressing. A review of the grievance log dated 9/27/25 identified Resident #123 had a complaint of poor customer service by a Nurse Aide (NA#8) who told the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident # 123), reviewed for abuse, the facility failed to ensure allegation of verbal abuse was reported to the appropriate state agency timely. The findings include: Resident #123's diagnoses included heart failure (unspecified), spontaneous rupture of extensor tendons in the right lower leg, and polyneuropathy. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #123 as cognitively intact and required substantial assistance with showering/bathing and bed mobility and was dependent for transfers. No behavioral concerns were noted. The care plan dated 8/11/25 identified Resident #123 had Activities of Daily Living (ADL). Interventions included: using a Hoyer lift, noted non-ambulatory status, and assistance with bathing and dressing. A review of the grievance log dated 9/27/25 identified Resident #123 had a complaint of poor customer service by a Nurse Aide (NA#8)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, facility policy and interviews for 1 of 2 residents reviewed for abuse, the facility failed to conduct an investigation regarding an allegation of verbal and psychological abuse. The findings include Resident #123's diagnoses included heart failure (unspecified), spontaneous rupture of extensor tendons in the right lower leg, and polyneuropathy. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #123 as cognitively intact and required substantial assistance with showering/bathing and bed mobility and was dependent for transfers. No behavioral concerns were noted. The care plan dated 8/11/25 identified Resident #123 had Activities of Daily Living (ADL). Interventions included: using a Hoyer lift, noted non-ambulatory status, and assistance with bathing and dressing. A review of the grievance log dated 9/27/25 identified Resident #123 had a complaint of poor customer service by a Nurse Aide (NA#8) who told the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy and staff interviews for 1of 3 sampled residents (Resident # 6), reviewed for pressure ulcer development and for care meetings, the facility failed to revised the resident's care plan regarding a change in condition in the resident' s pressure ulcer develop and failed to ensure resident care planning meeting was scheduled timely .The findings included: 2.a.Resident #6's diagnosis included a pressure ulcer, heart failure and acute embolism and thrombosis of the deep vein of the left upper extremity. The significant change Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #6 had severe cognitive impairment and was at risk for pressure ulcer but had no pressure ulcers. A Third Eye Health Note dated 11/10/2025 at 12:59 AM by the on-call Advanced Practice Registered Nurse (APRN) on 11/09/2025 at 3:47 PM indicated notification of a pressure injury to the left heel and an order for a dressing and a pressure-relieving boot were provided. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation, facility policies, observation, interviews, for 1 of 2 residents (Resident #17) reviewed for respiratory care, the facility failed to ensure an RN assessment was conducted when the resident had a change in respiratory status. The findings include: Resident #17's diagnoses included atherosclerotic heart disease, type 2 diabetes, and vascular dementia. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #17 had a Brief Interview of Mental Status (BIMS) score of two (2) indicative of severe cognitive impairment, required maximal assistance with personal hygiene, and moderate assistance with rolling left and right. The Resident Care Plan (RCP) dated 10/16/2025 identified Resident #17 had a communication problem and expressive aphasia. Interventions included anticipating and meeting needs, allowing adequate time for responses, not rushing the resident, and asking yes/no questions when appropriate. The RCP failed to include the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical record, observations, facility policy, and interviews for 1 of 2 residents (Resident #17) reviewed for positioning/mobility, the facility failed to apply a right upper extremity splint per the physician's order, for a resident with contractures. The findings include: Resident #17 diagnoses included hemiplegia and hemiparesis of the right side, contracture of the right hand and right wrist, and vascular dementia.A physician's order dated 8/27/2021 directed to apply a right palm guard between 6 AM and 8 AM up to 8 hours for prevention of contractures to the right hand and check skin prior to and following application. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #12 had a Brief Interview of Mental Status (BIMS) score of two (2) indicative of severe cognitive impairment, did not display behaviors of rejection of care, and required maximal assistance with personal hygiene, upper and lower body dressing.The Resident Care Plan (RCP) dated 10/16/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility policy and staff interviews for 1 of 2 residents reviewed for elopement risk (Resident #10), the facility failed to replace a resident's expired Wander Guard per facility policy for a resident at risk for elopement. The findings include: Resident #10 was admitted on [DATE] with diagnoses that included dementia and stroke.A nursing admission assessment dated [DATE] identified Resident #10 had cognitive and hearing impairment.An elopement risk evaluation dated [DATE] identified Resident #10 was at risk for elopement related to a history of wandering/elopement, being cognitively impaired, and having the physical ability to leave the building. Interventions included applying a wander device.A physician's order dated [DATE] directed to check the placement of the Wander Guard device. The order also indicated the specific serial number of the device assigned to Resident #10 and noted an expiration date of 10/2025. The physician's order did not indicate a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation, facility policy, and interviews for the one sampled resident (Resident #12) reviewed for dialysis, the facility failed to monitor fluid intake for a resident on fluid restrictions. The findings include:Resident #12 had diagnoses that included hypertensive stage 5 chronic kidney disease, renal agenesis, and dependence on renal dialysis.A physician's orders dated 5/30/2025 directed a fluid restriction of 1500 milliliters (ml) per day and document intake of fluids in the plan of care (POC) every shift.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #12 had a Brief Interview of Mental Status (BIMS) score of 14 indicative of intact cognition, required supervision for eating and drinking, and was receiving dialysis.The Resident Care Plan (RCP) dated 11/15/2025 identified Resident #12 had renal failure and required dialysis. Interventions directed to encourage/provide intake of fluids throughout the day and monitor/evaluate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of observations, interviews, and review of facility policy the facility failed to ensure medication carts were locked when left unattended and medications, including narcotics were properly secured. The findings include:1. Observation on 1/08/2026 at 6:01 AM identified an unattended, unlocked medication cart in the hallway on the Three North unit outside of the data closet.Interview with Licensed Practical Nurse (LPN) #8 on 1/08/2026 at 6:04 AM identified that he did not lock the medication cart before entering a resident room at the opposite end of the hallway to provide routine care. LPN #8 indicated he did not push the lock hard enough. LPN #8 identified the medication cart contained narcotics. LPN #8 stated he was aware of the facility policy requiring medication carts to be locked when not in use, not in view, or unattended, and that narcotic medications require double locking for safety. 2. Observation on 1/08/2026 at 6:22 AM identified an unattended, unlocked medication cart in the hallway on the Four North hallway. A packet of medication, labeled with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-12 · tag F0777 — isolatedProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation, facility policies, observation, interviews for 1 of 2 residents (Resident #104) reviewed for diagnostic testing, the facility failed to ensure test results were provided to the physician timely. The findings include:Resident #104 had diagnoses that included a coagulation defect and a thyroid nodule.A physician specialist consult report dated 8/26/2025 directed to obtain a thyroid ultrasound next week, a CT scan of the thorax in 6 months, and to return for a follow-up visit in 3 months.The physician's orders dated 8/26/2025 directed to obtain a thyroid ultrasound with confirmation of booking.The annual Minimum Data Set (MDS) dated [DATE] indicated Resident #104 had mild cognitive impairment.Review of Resident #104's radiology thyroid ultrasound report dated 8/27/2025 at 4:41 PM identified that the exam was completed on 8/27/2025 at 4:41 PM and the results were provided to the facility on 8/27/2025 at 8:50 PM. The radiology report indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-12 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, observations, and interviews for 1 of 1 resident (Resident #168) reviewed for dental, the facility failed to obtain outside resources for routine dental service to meet the resident's needs. The findings include:Resident #168 was admitted to the facility in March 2022 with diagnoses that included chronic pain and chronic obstructive pulmonary disease. The physician order dated 1/14/25 directed a dental evaluation. The quarterly MDS dated [DATE] identified Resident #168 had moderate cognition and was able to eat independently. The physician order dated 6/2/25 directed for a regular diet with no salt packets. The RCP dated 6/9/25 identified Resident #168 was dependent on staff for physical needs. Interventions directed to provide a regular diet, assist with meals as needed, and honor food preferences as able. Review of the dental note written by RDH #1 (dental hygienist) dated 7/22/25 at 1:59 PM identified Resident #168 was seen for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-12 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility policy, and interviews, the facility failed to ensure garbage and refuse were disposed of properly. The findings include:a.Observation and interview on 1/6/2026 at 12:00 PM with the Director of Dietary #1 of the refuse areas identified the following: The door/lid of the dumpster was observed to be open with garbage and debris on the ledge of the entrance/opening of the dumpster, including food residual, purple gloves, food wrappers, and straws. There was also a pale yellow-brown sludge-like substance on the ledge. Garbage and debris were noted around and under the dumpster on the ground, including purple gloves, clear gloves, Styrofoam cups and bowls, a full container of apple sauce, multiple empty containers of apple sauce, food leftovers, and white bags containing garbage. The Director of Dietary #1 identified the kitchen was responsible for maintaining the garbage. The Director of Dietary #1 stated he brought shovels in so he could clean up the garbage around the dumpster. The Director of Dietary #1 indicated that the garbage keeps…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, facility documentation, facility policy, observations, and interviews for 3 of 8 residents (Resident #15, Resident #115, and Resident #123), reviewed for infection control, the facility failed to properly place a soiled Personal Protective Equipment (PPE) bin (Resident #15) in the resident's room and failed to wear appropriate PPE during direct care (Resident #115 and Resident #123). The findings included: 1.Resident #15's diagnosis included Enterocolitis due to Clostridium Difficile(C-Diff). A significant change in status Minimum Data Set (MDS) dated [DATE] identified Resident #15 had mildly impaired cognition. A physician's order dated 12/08/2025 directed to provide Contact/enteric precautions for C-Diff. The RCP dated 12/31/2025 identified Resident #15 had a C-Diff infection with interventions including to initiate contact-enteric precautions on acute onset of diarrhea, provide medications as ordered, observe bowel movements for changes and report to the physician. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of three residents (Resident #1 and #2) reviewed for abuse, the facility failed to ensure residents (Resident #1 and #2) were free from mistreatment. The findings include: a. Resident #1's diagnoses included depression and anxiety. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was alert and oriented, had no behaviors and required supervision for bathing and toilet use and moderate assistance for transfers and toilet use. The Resident Care Plan (RCP) dated 8/31/2024 identified Resident #1 required assistance with self-care. Interventions directed two (2) half rails/mobility bars up for assistance with bed mobility, toilet use and transfer assist of two (2). Review of Facility Reportable Event Form identified on 9/15/2024 at 10:15 AM Resident #1 was alert and oriented, and alleged a NA hit him/her in the left eye with a towel and slammed the railing down on his/her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one of three sampled residents (Resident#1) who was reviewed for an allegation that a nurse aide spit on the resident's food and fed the resident the meal, the facility failed to ensure Resident #1 was not abused or mistreated by facility staff. The findings include: Resident #1's diagnoses included dementia, dysphagia, and depression. The significant change Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life and was totally dependent on staff for all activities of daily living including eating. The Resident Care Plan dated 5/23/24 identified Resident #1 had a self-care deficit and was unable to independently provide any care for him/herself. Interventions directed one (1) staff member for feeding and two (2) staff members for hygiene, dressing, bathing, toileting, and transfers. The nurse's note dated 6/16/24 at 10:00 AM identified one (1) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and policies, and interviews for one of five sampled residents (Resident #4) reviewed for an allegation of resident-to-resident physical abuse, Resident #4 was not free from physical abuse when Resident #4 was punched in the back by Resident #5 while walking in the hallway. The findings include: Resident #4's diagnoses included Alzheimer's disease, insomnia, and cognitive communication deficit. The quarterly Minimum Data Set assessment dated [DATE] identified that Resident #4 rarely or never made decisions regarding tasks of daily life, difficulty focusing attention, disorganized thinking, and required minimal assistance of staff with getting in and out of the bed and chair and ambulating. Resident #5's diagnoses included bipolar disorder, dementia, and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified that Resident #5 rarely or never made decisions regarding tasks of daily life and required supervision or touching…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one of three sampled residents (Resident #1) who were reviewed for an allegation of verbal abuse, the facility failed to ensure an allegation of abuse was reported within two (2) hours to the administrator or designee. The findings include: Resident #1's diagnoses included dementia, and osteoporosis. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life and was dependent on staff for most activities of daily living. Review of the Facility Reported Incident form dated 5/23/24 at 10:45 AM identified a staff member allegedly overhead a nurse aide tell Resident #1 to shut up on 5/10/24 at 10:00 AM. Interview and review of the Facility Reported Incident with the Director of Nursing (DON) on 6/13/24 at 12:00 PM identified an Occupational Therapist, OT#1, was the staff member that overheard the incident on 5/10/24 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for quality of care, the facility failed to ensure the clinical record was complete and accurate to include complete documentation of meals and personal care provided. The findings include: Resident #1's diagnoses included dysphagia (difficulty swallowing), traumatic brain injury, and legal blindness. The admission MDS dated [DATE] identified Resident #1 was alert, oriented, and was dependent with assist of two (2) for all ADL's (activities of daily living) and required assistance for eating. The Resident Care Plan (RCP) dated 12/19/2023 identified Resident #1 had dysphagia and an ADL self-care performance deficit and activity tolerance. Interventions directed to provide feeding/dining assistance as needed and to provide two (2) staff for all care. 1. Review of Resident #1's Documentation Survey Report identifying ADL's including eating identified the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-22 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility documentation, facility policy review, and interviews, the facility failed to ensure the chemical sanitizing solution was monitored to ensure the manufacturer's recommended sanitization concentrations. The findings include: Observation during an initial tour of the kitchen on 11/15/23 at 9:45 AM with the Dietary Director identified that the facility utilized a QAC (Quaternary Ammonium Chloride) chemical-based sanitizing solution for sanitizing and utilized red sanitizing buckets for the wiping cloths. During the observation, the kitchen was identified to be a kosher kitchen, with separate areas of meat and dairy preparation. One red sanitizing bucket was observed to be in use in the meat area of the kitchen. Immediately following this observation, a request was made to the Dietary Director to provide the testing logs for 2023 for the QAC sanitizing solution for the red sanitizing buckets. The Dietary Director identified that the facility did not keep a log of the test strips for the sanitizing solution of any of the sanitizing buckets. The Dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one of two sampled residents (Resident #101) reviewed for hospitalization, the facility failed to document and monitor bowel movements (BM) in accordance with the facility bowel regimen policy. The findings include: Resident #101 's diagnoses included heart failure, chronic pain syndrome, rheumatoid arthritis, and gastroesophageal reflux disease (GERD). The admission MDS assessment dated [DATE] identified Resident #101 had moderate cognitive impairment, required extensive assistance for bed mobility, toilet hygiene and transfers. The assessment further identified the resident was always incontinent of bowel and was not on a bowel training program. The physician's order dated 6/23/23 directed to administer Milk of Magnesia (MOM) suspension 400mg/5ml (laxative) and give 30ml by mouth as needed for constipation daily if no BM after six shifts. The care plan dated 6/23/23 identified Resident #101 had a self-care deficit related to weakness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-22 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interviews for two of two sampled residents (Resident #151 and Resident #212) with overdue physician's orders and progress notes, the facility failed to ensure physician's orders and visits were documented, signed, and dated in a timely manner. The findings include: 1. Resident #151was readmitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD), type 2 diabetes, and congestive heart failure (CHF). The quarterly MDS assessment dated [DATE] identified Resident #151 was moderately cognitively impaired and required supervision with dressing and toileting, and limited assistance with personal hygiene and transfers. A review of Resident #151's physician's orders on 11/22/23 at 11:00 AM identified that the last signed physician's orders were dated 6/18/23, which indicates the date the orders were last reviewed. The orders identified that they would be in effect for the next sixty days, which means that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility documentation, facility policy review, and interviews, the facility failed to ensure that medications maintained in the medication storage carts and the medication storage rooms were labeled properly, and failed to ensure that IV fluid medications were maintained in a manner to ensure integrity of the medications and for one sampled resident (Resident #573) who had ordered IV (intravenous) medication, the facility failed to ensure the IV medication was labeled with the date, time, and initials of the nurse administering the medication. The findings include: 1. Observation on 11/15/23 at 12:17 PM with LPN #1 identified that the medication cart located on the 2 North unit contained a blister card that contained two white tablets. The blister card was partially torn and did not contain a label that identified the name of the medication, the dose, the frequency of use and the resident's name. Interview with LPN #1 at the time of the observation identified she was unable to identify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-22 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and interviews for two of two sampled residents (Residents #73 and #146) reviewed for dining, the facility failed to honor the resident's preferences by omitting items on the room meal trays. The findings include: 1. Resident #73's diagnoses included anemia, coronary artery disease, and heart failure. The admission MDS assessment dated [DATE] indicated Resident #73 was cognitively intact and independent with eating. The care plan dated 10/4/23 identified Resident #73 had unspecified anemia with interventions that included increase dietary iron through red meat and green vegetables. The care plan also identified that the resident had a potential risk for nutrition-related problems with an intervention to monitor food and beverage intake. A physician's order dated 10/11/23 directed a regular diet for Resident #73. An interview with Resident #73 on 11/15/23 at 11:51 AM indicated that the resident's meal trays frequently arrived incomplete. The resident also indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-22 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy, and interviews for two of five sampled residents (Residents #274 and #275) reviewed influenza and pneumococcal vaccinations, The facility failed to obtain the vaccine history and provide influenza and pneumococcal immunizations in a timely manner. The findings include: Resident #274 was admitted to the facility on [DATE] with diagnoses that included heart disease, posthemorrhagic anemia, and polyneuropathy. Resident #274's admission MDS assessment dated [DATE] identified intact cognition, and not up to date with the following vaccinations: influenza, pneumococcal, and COVID-19. Review of the immunizations in the electronic medical record (EMR) identified Resident #274, was tested for tuberculous on 11/5/23, and no additional vaccination information was identified. Resident #275 was admitted to the facility 11/6/23 with diagnosis that included diabetes type 2, dementia, and hypertension. The electronic medical record (EMR) for Resident #275 indicated no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one of three sampled residents (Resident #1) who were reviewed for an allegation of mistreatment, the facility failed to ensure Resident #1 was treated with dignity and respect. The findings include: Resident #1's diagnoses included bipolar disorder, vascular dementia with agitation, schizoaffective disorder, depression, and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of life, required limited one (1) person assistance with getting in and out of the bed and chair transfers, extensive one (1) person assistance with toileting and personal hygiene, was independent when ambulating and utilized a walker and wheelchair for mobility. The resident care plan dated 5/22/23 identified a behavior problem related to dementia and schizoaffective disorder. Interventions included administer medications as ordered, attempt distractive activity when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one of three sampled residents (Resident #3) who were reviewed for resident-to-resident abuse, the facility failed to ensure the resident was free from inappropriate sexual conduct by another resident. The findings include: Resident #2's diagnoses included dementia with other behavior disturbances. The resident care plan dated 8/2/23 identified Resident had a behavior problem. Interventions directed to monitor for targeted behaviors, to anticipate and meet the resident's needs, provide opportunity for a positive interaction, stop and talk with the resident as passing by, explain all procedures and allow time to adjust, if reasonable, discuss behavior, explain/re-enforce why behavior is inappropriate and/or unacceptable, intervention as necessary, remove from situation, monitor for target behaviors and psychiatric evaluation. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 had poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-10-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility policy review, and interviews for facility infection control review, for one of three residents (Resident #3) reviewed for respiratory care, the facility failed to ensure respiratory items were dated and stored in accordance with accepted practices, and for one sampled resident (Resident #28) observed for precautions, the facility failed ensure staff attempted to redirect a resident when they were observed in a common area, and for twelve observed residents, (Residents #50, #138, #151, #154, #114, #197, #202, #18, #54, #116, #137 and #188), the facility failed to ensure residents wore face masks and were socially distanced in accordance with accepted practices when in common areas. The findings include: a. Resident #3's diagnoses included heart failure and atrial fibrillation. The quarterly MDS dated [DATE] identified Resident #3 had moderately impaired cognition, required limited staff assist for activities of daily living and did not use oxygen. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility policy review, and interviews for one sampled resident (Resident #91) reviewed for dining, the facility failed to ensure a resident who required one to one staff assistance with meals was not left alone with a meal. The findings include: Resident #91's diagnoses included dysphagia. Physician's order dated 7/13/2021 directed to administer a mechanical soft dysphagia level 3 texture, mildly thick consistency. The speech therapist's note dated 7/20/2021 directed that Resident #91 required one to one (1:1) staff assistance for meals/feeding for swallowing safety with caregivers implementing compensatory swallowing strategies consistently. The annual Minimum Data Set (MDS) dated [DATE] identified Resident #91 had severely impaired cognition and required one-person physical assistance with eating. The care plan dated 8/9/2021 identified a chewing/swallowing difficulty related to dysphagia. Interventions directed to ensure Resident #91 was seated upright at 90…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility documentation review, and facility policy review, for two of four residents (Resident #60 and #266) reviewed for accidents, the facility failed to ensure neurological checks were completed after a fall, and for one sampled resident (Resident #17) reviewed for care and services, the facility failed to ensure an RN assessment was completed timely. The findings include: a. A 5-Day Minimum Data Set (MDS) dated [DATE] identified that Resident #60 had severe cognitive impairment, required extensive assistance of two staff for bed mobility and transfers. A care plan dated 4/12/2021 identified that Resident #60 was at risk for falls due to history of falls, poor safety awareness and psychotropic medication use. Interventions directed to monitor vital signs as ordered and to provide last rounds, check for comfort and in continence at end of 11-7 shift. Review of the Medication Administration Record for May identified that Resident #60 was on Aspirin Low dose 81…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of six residents (Resident #71) reviewed for nutrition, the facility failed to ensure staff acted upon recommendations timely for a resident who received dialysis. The findings include: Resident #71's diagnoses included end stage renal disease with renal dialysis. The nursing care plan dated 7/12/2021 identified Resident #71 required hemodialysis. Interventions directed to send communication forms with Resident #71 to dialysis, adjust the plan of care as needed upon return from dialysis, and to provide diet and supplements as ordered. An admission Minimum Data Set (MDS) dated [DATE] identified Resident #71 had moderately impaired cognition and received dialysis. Review of the dialysis consultation report form dated 8/9/2021 identified that Resident #71's albumin (serum protein) level on 7/14/2021 was optimal but was trending downward from 4.6 grams per decilitre (gdL) (normal reference levels are 3.5 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility documentation review, facility policy review, and interviews for one of two residents (Resident #3) reviewed for respiratory care, the facility failed to ensure a physician's order was obtained for a resident who required use of oxygen, and the facility failed to ensure a sign was posted to alert oxygen was in use. The findings include: Resident #3's diagnoses included heart failure, hypertension, and atrial fibrillation. The quarterly MDS dated [DATE] identified Resident #3 had moderately impaired cognition, required limited staff assist for activities of daily living and did not use oxygen. The Resident Care Plan (RCP) dated 9/14/2021 identified a self-care deficit and hypertension. Interventions directed to assist with care, administer medications as ordered and to monitor for side effects. Nurse's note written by the ADNS dated 9/27/2021 at 10:24 AM identified at approximately 9:30 AM Resident #3 was unresponsive to verbal stimuli an was awakened with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$27,927 in federal fines across 1 penalty.
- $27,927 — penalty dated 2025-04-29
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.2 | -0.2 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 3 of 5 | 3.0 | ≈ chain avg |
| Quality measures | 5 of 5 | 4.1 | +0.9 vs chain |
The other 41 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 41; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CEDAR HILL CAPITAL LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 12/21/2016 |
| JUNIPER CAPITAL HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 12/21/2016 |
| OAK MANAGEMENT HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 12/21/2016 |
| YSRO TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 12/21/2016 |
| ABRAMSON, LEW | Individual | W-2 MANAGING EMPLOYEE | — | since 12/21/2016 |
| OSTREICHER, MARVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/21/2016 |
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $6.5M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075109. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.