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Water's Edge Center For Health & Rehabilitation

111 Church Street, Middletown, CT 06457 · For profit - Corporation · 150 certified beds · (860) 347-7286 Medicare & Medicaid certified

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Flagged for abuse1 immediate-jeopardy citation2 actual-harm citations CMS recorded as corrected before the inspection ended (past non-compliance)$99,037 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $99,037 in federal fines (most recent 2026-03-05)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 25% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
85 Church St Ste 300 · (860) 288-2263 · Call to confirm hours
Pharmacy
230 Main St Ste A · (860) 316-4405 · Call to confirm hours
Grocery
386 Main St · (860) 852-0039 · Call to confirm hours
Park
1 Main St · (860) 663-2030 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.7%18.0%15.4%better
Long-stay residents who lose too much weight8.7%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms55.9%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.7%3.5%3.3%worse
Long-stay residents whose ability to walk worsened10.7%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.1%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine96.9%93.5%95.3%typical
Long-stay residents with pressure ulcers2.1%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control16.3%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table11.4%17.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.3%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine64.2%69.7%79.4%worse
Short-stay residents rehospitalized after admission19.9%24.3%22.6%better
Short-stay residents with an outpatient ER visit10.4%10.7%12.0%better
Long-stay hospitalizations per 1,000 resident days0.632.061.67better
Long-stay outpatient ER visits per 1,000 resident days1.391.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 116 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.9%U.S. median 51.5%
Got home and stayed home
9.6%U.S. median 10.7%
Went back to hospital
48.0%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 48.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 75 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.9%CMS range 43.5–60.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.6%CMS range 6.7–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge48.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge34.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 3.8–10.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.181.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.46
RN hours/ resident / day
0.83
LPN hours/ resident / day
2.32
Aide hours/ resident / day
3.61
Total nurse hours/ resident / day
0.21
RN hoursweekends
39.2%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 137.6 residents a day — about 92% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.32 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.76 on weekdays — 13% thinner on weekends. RN hours go from 0.56 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-03-25)
9
at the previous standard inspection (2024-07-03)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 14 most serious are shown; the remaining 22 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-07-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews for 1 of 4 residents (Resident #78) who was on a secured locked unit and wore a wander guard, the facility failed to ensure the residents wander guard was changed when it expired, failed to investigate and implement interventions after Resident #78 was able to exit the secured locked unit on [DATE]; and failed to provide adequate supervision and devices to prevent the resident from exiting the secured locked unit on [DATE] when the resident accessed the elevator on the 4th floor, (secured locked unit), took the elevator to the 1st floor, and walked out the front door unsupervised. These failures resulted in a finding of Immediate Jeopardy. The findings include: Resident #78 was admitted to the facility in [DATE] with diagnoses that included dementia and traumatic brain injury. A fall risk evaluation, done upon admission in 12/2021, identified Resident #78 was at high risk to fall due to a history of multiple falls prior to admission and use of multiple sedative,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-03-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and facility documentation for 1 of 5 residents reviewed for abuse (Resident #22), the facility failed to protect the resident from repeated non consensual physical/sexual contact by another resident (Resident #129) despite a known history of prior sexual abuse between the same residents. The facility failed to implement required safety interventions, ensure effective 1:1 supervision, separate the residents as care planned, or follow its Abuse and Sexual Interaction policies, resulting in actual harm to Resident #22. Resident #129, who had a documented history of sexually inappropriate contact toward Resident #22, again made non consensual physical contact by grabbing the resident's chest/shirt area while under 1:1 supervision, and the facility did not complete a Reportable Event Form or document the incident in Resident #22's medical record. Despite a care plan directive to move Resident #22 to another unit for safety, the residents remained on the same unit with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to provide adequate supervision and implement effective fall prevention interventions for a cognitively impaired resident with incontinence and a known fall risk, resulting in two (2) unwitnessed falls with major injuries (right and left humerus fractures). The findings include:Resident #1 was admitted to the facility with diagnoses that included osteoarthritis of the knee, anxiety and Alzheimer's dementia. Resident #1 had a conservator of person and estate.The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #1 had impaired cognition (Brief Interview for Mental Status (BIMS) score of 5), was frequently incontinent of bowel and bladder and was not currently on a toileting program.The Resident Care Plan (RCP) dated 12/2/25 identified Resident #1 had a deficit in self-care function related to weakness and deconditioning. Interventions included toileting with a straight point cane with a supervise/touching assist of one (1) staff (helper gives verbal cues or touch assist) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2025-07-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to ensure care was provided in accordance with the plan of care. The failure resulted in a fall with injury. The findings include: Resident #1's diagnoses included cerebral infarction (stroke) and morbid obesity. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of three (3) indicative of severely impaired cognition and was dependent on staff for bed mobility and transfers. The Resident Care Plan (RCP) dated 4/16/2025 identified that Resident #1 a deficit related to deconditioning and weakness. Interventions directed side-rails to assist with bed mobility, and two (2) staff for assistance personal hygiene, and turning and repositioning in bed. Facility reportable event dated 6/27/2025 at 8:15 AM identified Resident #1 had severe cognitive impairment, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-03-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #43) reviewed for activities of daily living, the facility failed to ensure that the resident was treated in a dignified manner. The findings include:Resident #43 was admitted to the facility in October 2014 with diagnoses that included Alzheimer's disease, macular degeneration, and muscle weakness.The quarterly MDS dated [DATE] identified Resident #43 had severely impaired cognition, was always incontinent of bowel and bladder and was dependent on staff for assistance with toileting, bathing, and dressing.The care plan dated 3/18/26 identified Resident #43 had a self-care deficit due to Alzheimer's disease. Interventions included to provide the assistance of 2 staff members with showering/bathing.Observation on 3/23/26 beginning at 8:43 AM identified Resident #43 seated in a wheelchair in the hallway directly in front of the nurse's station on the 4th floor unit, with NA #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #107) reviewed for rehabilitation, the facility failed to notify the physician that rehabilitation services were not provided according to specialty service recommendations. The findings include:Resident #107 was admitted in November 2025 with diagnoses that included nondisplaced fracture of the seventh cervical vertebra, and non-displaced fracture of the right tibia due to a motor vehicle accident.The admission MDS dated [DATE] identified Resident #A107 was cognitively intact, required two person assist with bed mobility, transfers, utilized a manual wheelchair with one assist for locomotion and was receiving occupational, physical and speech therapy.The care plan dated 11/7/25 identified Resident #107 had a fracture of the right tibia and cervical spine. Interventions included maintaining a cervical collar (neck collar) at all times, follow up with orthopedic consultations as indicated and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policy, and interviews for 2 of 7 nurse aide (NA #4 and #5) personnel files reviewed, the facility failed to ensure criminal background checks were completed, per the facility's screening prospective employee's policy. The findings include: a. NA #4 was hired on [DATE]. Review of NA #4's personnel file identified an undated Applicant Background Check Management System (ABCMS) Person Summary that identified NA #4's current eligibility determination was in process, and the ABCMS Final Registry Results Form dated [DATE] identified NA #4 had not been previously determined eligible for employment and must be fingerprinted. b. NA#5 was hired on [DATE].Review of NA #5's personnel file identified an undated Applicant Background Check Management System (ABCMS) Person Summary that identified NA #5's current eligibility determination noted: a new application must be submitted, and the ABCMS Final Registry Results Form dated [DATE] identified NA #4 had not been previously…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #22) reviewed for abuse, the facility failed to report an allegation of abuse to the state agency. The findings include:a. Resident #22 was admitted in October 2024 with diagnoses that included anoxic brain damage and dementia.The quarterly MDS dated [DATE] identified Resident #22 had severely impaired cognition and required one person assist with locomotion with the use of a manual wheelchair.The care plan dated 1/22/25 identified Resident #22 had a behavior problem that included anxiety and aggression towards others. Interventions included monitoring behavior and administering medications as ordered.b. Resident #129 was admitted in August 2023 with diagnoses that included schizophrenia and dementia.The quarterly MDS dated [DATE] identified Resident #129 had moderately impaired cognition and was independent with ambulation.The care plan dated 1/7/25 identified Resident #129 had a mood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #22) reviewed for abuse, the facility failed to investigate an allegation of abuse and protect the resident during the investigation. The findings include:a. Resident #22 was admitted in October 2024 with diagnoses that included anoxic brain damage and dementia.The quarterly MDS dated [DATE] identified Resident #22 had severely impaired cognition and required one person assist with locomotion with the use of a manual wheelchair.The care plan dated 1/22/25 identified Resident #22 had a behavior problem that included anxiety and aggression towards others. Interventions included monitoring behavior and administering medications as ordered.b. Resident #129 was admitted in August 2023 with diagnoses that included schizophrenia and dementia.The quarterly MDS dated [DATE] identified Resident #129 had moderately impaired cognition and was independent with ambulation.The care plan dated 1/7/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #22) reviewed for abuse, the facility failed to revise the care plan to address and prevent further occurrences of non-consensual physical/sexual contact by Resident #129. The findings include:a. Resident #22 was admitted in October 2024 with diagnoses that included anoxic brain damage and dementia.The quarterly MDS dated [DATE] identified Resident #22 had severely impaired cognition and required one person assist with locomotion with the use of a manual wheelchair.The care plan dated 1/22/25 identified Resident #22 had a behavior problem that included anxiety and aggression towards others. Interventions included monitoring behavior and administering medications as ordered.b. Resident #129 was admitted in August 2023 with diagnoses that included schizophrenia and dementia.The quarterly MDS dated [DATE] identified Resident #129 had moderately impaired cognition and was independent with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interview for 1 of 3 residents (Resident #125) reviewed for medication administration, the facility failed to administer transdermal medication according to professional standards during a 2 week period when licensed staff applied a 12.5 mcg Fentanyl patch every 3 days despite the order directing 75 mcg be applied. The findings included:Resident #125 was admitted to the facility in July 2025 with diagnoses that included nontraumatic intracerebral hemorrhage in brain stem, chronic respiratory failure, and congestive heart failure.Review of physician's orders dated 11/5/25 through 12/31/25 directed to apply Fentanyl (opioid pain medication) 12 mcg patch, 1 patch transdermal every 72 hours for pain and remove per schedule. Review of the controlled substance disposition records dated 11/5/25 through 12/31/25 identified the pharmacy dispensed Fentanyl 12 mcg patches which were applied/removed to Resident #125 every 72 hours. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-03-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #103) reviewed for accidents, the facility failed to ensure a safe transfer of the resident with a mechanical lift per the physician's order. The findings include:Resident #103 was admitted to the facility in May 2020 with diagnoses that included Alzheimer's disease, colostomy and muscle weakness.A physician's order dated 6/26/23 directed to transfer the resident with the assistance of 2 staff using a mechanical lift.The quarterly MDS dated [DATE] identified Resident #103 had severely impaired cognition, had an ostomy, was always incontinent of bladder and was dependent on staff to assist with toileting, bathing, and transfers.The care plan dated 2/28/25 identified Resident #103 had a self-care deficit due to dementia. Interventions included to provide assistance of 2 staff using a mechanical lift.A nurse aide care card dated 5/11/25 identified Resident #103 required an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interview for 1 of 3 residents (Resident #125) reviewed for medication administration, the facility failed to ensure the resident was free from a significant medication error. The findings included:Resident #125 was admitted to the facility in July 2025 with diagnoses that included nontraumatic intracerebral hemorrhage in brain stem, chronic respiratory failure, and congestive heart failure.Review of physician's orders dated 11/5/25 through 12/31/25 directed to apply Fentanyl (opioid pain medication) 12 mcg patch, 1 patch transdermal every 72 hours for pain and remove per schedule. Review of the controlled substance disposition records dated 11/5/25 through 12/31/25 identified the pharmacy dispensed Fentanyl 12 mcg patches which were applied/removed to Resident #125 every 72 hours. The quarterly MDS dated [DATE] identified Resident #125 had severely impaired cognition and was not on oxygen. The MDS failed to identify the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-03-25 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 resident (Resident #107) reviewed for rehabilitation, the facility failed to implement specialty service recommendations in a timely manner for a resident requiring rehabilitative services. The findings include:Resident #107 was admitted in November 2025 with diagnoses that included nondisplaced fracture of the seventh cervical vertebra, and non-displaced fracture of the right tibia (leg bone) secondary to a motor vehicle accident.The admission MDS dated [DATE] identified Resident #107 was cognitively intact, required two person assist with bed mobility, transfers, utilized a manual wheelchair with one assist for locomotion and was receiving occupational, physical and speech therapy.The care plan dated 11/21/25 identified Resident #107 had a fracture of the right tibia and cervical spine. Interventions included maintaining a cervical collar (neck collar) at all times, follow up with orthopedic consultations as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 22 citations
  • Potential for harm · D2026-03-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #10) reviewed for respiratory care, the facility failed maintain infection control standards for a resident requiring specialized airway care. The findings include:Resident #10 was admitted to the facility in January 2020 with diagnoses that included traumatic subarachnoid hemorrhage with loss of consciousness and persistent vegetative state. The quarterly MDS dated [DATE] identified Resident #10 had severely impaired cognition, required two person assist with bed mobility, transfers and had a tracheostomy (opening in the neck to facilitate breathing). The care plan dated 2/19/26 identified Resident #10 had an ADL deficit with limitations in mobility and altered respiratory status related to the presence of a tracheostomy. Interventions included one to two staff for ADL care, deep suction as needed and administer medication according to physician orders. Physician orders dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and staff interviews for one (1) of two (2) residents (Resident #1) reviewed for accidents, the facility failed to develop a comprehensive, person-centered care plan to address a cognitively impaired resident's toileting needs and fall risk, including the absence of a scheduled toileting or prompted voiding program. The findings include:Resident #1 was admitted to the facility with diagnoses that included osteoarthritis of the knee, anxiety and Alzheimer's dementia. Resident #1 had a conservator of person and estate.The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #1 had impaired cognition (Brief Interview for Mental Status (BIMS) score of 5), was frequently incontinent of bowel and bladder and was not currently on a toileting program.The Resident Care Plan (RCP) dated 12/2/25 identified Resident #1 had a deficit in self-care function related to weakness and deconditioning. Interventions included toileting with a straight point…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and facility documentation, and interviews for one (1) of two (2) residents (Resident #2) reviewed for medication errors, the facility failed to ensure a physician order was transcribed correctly, and failed to ensure the resident was free from a medication error. The findings include: Resident #2's diagnoses included atrial fibrillation (fast irregular heart rate). Hospital Discharge summary dated [DATE] directed Resident #2 was to receive Aspirin 81 milligrams (mg) by mouth two times a week. The Nursing admission Evaluation dated 4/19/2025 identified Resident #2 was alert and oriented, and was on anticoagulant medication (a blood thinner preventing blood clots). The Resident Care Plan (RCP) dated 4/19/2025 identified a potential for adverse effects due to anticoagulant therapy. Interventions administer medications as ordered. Nursing note dated 4/19/2025 at 6:07 PM written by RN #3 identified the physician was upadted and orders were verified. A physician order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-01-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure staff reported an allegation of abuse timely. The findings include: Resident #1's diagnoses included dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of three out of fifteen, indicative of severe cognitive impairment, was dependent for ADLs, and was frequently incontinent of bowel and bladder. The Resident Care Plan (RCP) dated 9/10/2024 identified Resident #1 had deficit in self-care function related to impaired mobility, limited functional ability, cognitive deficit and incontinence. Interventions directed assist of two (2) for bed mobility, bed level rolling, turned, repositioned slowly assisted by two (2) staff members while reassuring the resident he/she is safe bathing, dressing, transfers, and mechanical lift for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure care was provided in accordance with the resident plan of care. The findings include: Resident #1's diagnoses included dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of three out of fifteen, indicative of severe cognitive impairment, was dependent for ADLs, and was frequently incontinent of bowel and bladder. The Resident Care Plan (RCP) dated 9/10/2024 identified Resident #1 had deficit in self-care function related to impaired mobility, limited functional ability, cognitive deficit and incontinence. Interventions directed assist of two (2) for bed mobility, bed level rolling, turned, repositioned slowly assisted by two (2) staff members while reassuring the resident he/she is safe bathing, dressing, transfers, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-12-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #2) reviewed for accidents, the facility failed to provide ensure the medical record was complete and accurate to include documentation of neurological monitoring per facility policy. The findings include: Resident #2's diagnoses included dementia. The admission Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #2 was severely cognitively impaired, and dependent with transfers, walking, and ADLs. The Resident Care Plan (RCP) dated 8/1/2022 identified Resident #2 had a history of a fall due to poor balance. Interventions directed therapy consult for strength and mobility, and offer to go to bed with first rounds on 3 to 11 PM shift. A physician's order dated 9/19/2022 directed Aspirin AC (blood thinner)tablet delayed release 81 milligrams (mg) give one (1) tablet by mouth in the morning for prophylaxis. Review of Reportable Event form dated 9/30/2022 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one (1) of two (2) sampled residents (Resident #2) who were reviewed for an allegation of staff to resident verbal abuse, the facility failed to ensure the resident's dignity was maintained when the resident attended a staff assisted outpatient appointment. The findings include: Resident #2's diagnoses included stroke. The nursing admission/readmission evaluation dated 7/9/24 identified Resident #2 was alert and oriented to person, place, time and situation. A physician's order dated 7/11/24 directed assistance of one (1) staff at bed level for activities of daily living (ADL's) and assistance of two staff at wheelchair level for toileting. The admission Minimum Data Set assessment dated [DATE] identified Resident #2 made reasonable and consistent decisions regarding tasks of daily life, was occasionally incontinent of bladder, frequently incontinent of bowel and had no behavioral symptoms. The care plan dated 7/17/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-08 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one of three sampled residents (Resident #1) who were reviewed for mechanically altered diets, the facility failed to ensure a meal served was of the consistency ordered by the physician to prevent an incident in which the resident choked on the food. The findings include: Resident #1 diagnoses included history of a stroke, dysphagia (difficulty swallowing), seizures, and difficulty communicating. The hospital's discharge paperwork dated 6/6/24 and the physician's order dated 6/7/24 directed to provide a Heart Healthy diet, easy to chew texture, thin consistency liquids and soft bite sized food. Resident #1 had refused a swallowing assessment at the hospital prior to discharge with a plan to follow up at the facility. The New admission Diet Form provided to the kitchen upon Resident #1's admission identified Resident #1 was prescribed a house diet, with a soft and bite sized consistency and thin liquids. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, job descriptions, and interviews for 5 of 5 units, the facility failed to ensure the environment was clean, sanitary, maintained in good repair and homelike. The findings included: Review of the maintenance repair log dated 4/2/24 through 6/28/24 failed to reflect documentation regarding the condition of resident rooms. Review of the environmental rounds worksheet for infection prevention dated 6/26/24 and the random environmental rounds form dated 6/27/24 identified rounds were completed by RN #1. The environmental rounds worksheet for infection prevention and the random environmental rounds form failed to reflect documentation of the condition of resident rooms. Observations on 7/2/24 at 1:20 PM through 2:40 PM, and on 7/2/24 at 2:45 PM through 3:00 PM with the Director of Maintenance, and the ADNS identified the following: a. Damaged, missing and/or broken floor tiles in the bedroom on the 3rd floor, A Wing, in room [ROOM NUMBER], and on the 3rd floor, B…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-03 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interview for 1 resident (Resident #57) reviewed for dental services, the facility failed to provide the necessary assistance to the resident to ensure dentures that had been made for the resident were provided timely. The findings include: Resident #57 was admitted to the facility with diagnoses that included dementia, stroke, hemiplegia, and diabetes. A physician's order dated 7/20/21 directed to obtain a dental consult for dentures. The Dental Consent Form dated 7/29/21 indicated consent was given and signed by Resident #57 for dental services to be provided. A DDS (Doctor of Dental Surgery) note, written by DDS #1 dated 8/9/21 identified Resident #57 was informed that removal of dental roots would be necessary prior to dental fabrication, that dental x-rays are needed for further evaluation and prior authorization must be submitted to Medicaid for approval of dental fabrication. The DDS note, written by DDS #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, review of facility policy and interviews, the facility failed to serve food at safe and palatable temperature. The findings include: Observation and test tray on 7/1/24 at 12:38 PM identified the Surveyor and FSD followed the cart to the 4th floor dining room and temped the test tray as the last meal left on the cart. The temperature of the main entrée turkey was 124 degrees F and the peas temped at 127 degrees F. The FSD identified she has no explanation of why temps are dropping and indicated the meals are plated on a warming tray. The FSD indicated the food was delivered to the pantry, quick cut ups were made, and the nurse aides delivered the trays relatively quickly. The facility guidelines for hot foods indicate the holding temperature for hot foods is 140 degrees F or higher. The facility policy indicates that foods are in the danger zone when the temperature is below 135 degrees F and to take action if the temperature is not within acceptable range which may include but not limited to: cook, reheat, cool, or discard.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy and interviews, the facility failed to store food under sanitary conditions and distribute meals at a desired palatable temperature. The findings include: An initial walk through of the kitchen on 6/30/24 at 6:54AM with the Food Service Director (FSD) identified empty trash bags on the counter tops near food, empty boxes of hot cereal on counter tops, hot uncooked cereal boxes opened and undated, a discarded worn latex glove near food mixer, box of Nilla wafers opened and undated, a rack with unused disposable lids on the top shelf near unused garbage bags, and the lower shelf of the same rack contained a tray clean coffee mugs with what the FSD described as an open box of previously shipped items on top, with a soiled orange safety cone partially underneath the rack. The shelves identified a large bag of cocoa powder, opened and undated, and 3 cans of gravy significantly dented. The lower portion of the freezer exterior was unclean. The freezer interior identified a 30lb box of frozen strawberries, and 10lb box of chicken quarters;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 residents (Resident #78 and 101), for Resident #78, reviewed for elopement, the facility failed to notify the resident representative and physician when the resident eloped from a secure locked unit, and for Resident #101, reviewed for infection, the facility failed to give prompt notification to the resident representative and physician when the resident had a change in condition. The findings include: 1. Resident #78 was admitted to the facility in December 2021 with diagnoses that included dementia and traumatic brain injury. A fall risk evaluation, done upon admission in 12/2021, identified Resident #78 was at high risk to fall due to a history of multiple falls prior to admission and use of multiple sedative, cathartic, and psychotropic medications. An elopement evaluation on admission, dated 12/2021, identified Resident #78 was at high risk for elopement due to a physical ability to leave the facility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #91) reviewed for skin conditions, the facility failed to monitor the resident for scratching/itching behaviors and utilize a prn anti itch medication as needed and for 1 resident (Resident #101), who had complaints of eye discomfort and had orders for compression stockings, the facility failed to ensure the resident was assessed by a registered nurse when the eye discomfort was noted and staff failed to apply compression stockings according to the physician's order. The findings include: 1. Resident #91 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, right dominant side hemiplegia, and contractures of the right hand, elbow, knee, ankle, and foot. A physician's order dated 12/4/23 directed to apply [NAME] External lotion 0.5 - 0.5% topically to trunk and legs every evening shift for dry skin. A physician's order dated 4/2/24 directed to apply…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 (Resident #289) reviewed for pain management, the facility failed to ensure the residents pain management needs were met. The findings include: Resident #289 was admitted to the facility on [DATE] with diagnoses that included fractured kneecap, polymyalgia rheumatica, fibromyalgia, and gout. The baseline care plan dated 6/26/24 identified pain management related to arthritis. Interventions included resident needed assistance of 2 for bed mobility and using a mechanical lift for transfers. Additionally, administer medications per physician orders, anticipate the resident's need for pain relief, and respond immediately to any complaints of pain. The Brief Interview for Mental Status dated 6/26/24 identified Resident #289 had intact cognition. A physician's order, from MD #1, dated 6/29/24 directed to give a one-time dose of Acetaminophen 650 mg tablet for pain. The MAR dated 6/29/24 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-02 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy and interviews for one sampled resident (Resident #1) who required staff assistance with personal care, the facility failed to ensure Resident #1 was treated with dignity and respect by a staff member and the facility failed to ensure residents on the second-floor unit including Resident #1 were free from overhearing a staff-to-staff verbal altercation between two (2) nurse aides. The findings include: Resident #1's diagnoses included congestive heart failure, atrio-ventricular block, diabetes mellitus, and muscle weakness. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had some difficulty regarding tasks of daily living, required supervision with turning and repositioning when in bed, getting in and out of the bed and chair, and toileting, and was incontinent of bowel and bladder. The Resident Care Plan dated 3/4/24 identified a self-care deficit as well as bladder incontinence. Interventions directed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and procedures, and interviews for one of three sampled residents (Resident #1) who was dependent on staff for activities of daily living, the facility failed to ensure two (2) staff members provided personal care and a splinting device was maintained on in accordance with the resident care plan. The findings include: Resident #1's diagnoses included a displaced fracture of the base of the neck of the left femur and abnormality of gait and mobility. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life and was totally dependent on staff for turning and repositioning when in bed, dressing, showering, personal hygiene, eating, toileting and transfers. The Resident Care Plan dated 11/22/23 identified that Resident #1 had a musculoskeletal impairment due to recent hip surgery with subsequent dislocation of the hip and directed the resident to wear a left leg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for an allegation of abuse, the facility failed to ensure Resident #1 was treated with dignity and respect during care. The findings include: Resident #1's diagnoses included cerebrovascular accident, vascular dementia, and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, had difficulty focusing attention, and disorganized thinking, required supervision of one (1) staff member with turning and repositioning while in bed and personal hygiene, limited one (1) person assistance with getting in and out of the bed and chair, ambulating and toileting and extensive one (1) person assistance with dressing, and was occasionally incontinent of bowel and bladder. The Resident Care Plan dated 8/18/23 identified Resident #1 had a self-care deficit as well as resistance to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-03 · tag F0841 — pattern
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for one resident (Resident #119) reviewed for pain management, the facility failed to ensure a policy for the administration of a specialized medication was established. The findings include: Resident #119's diagnoses included opioid dependence, dementia with behavioral disturbance, schizoaffective disorder, and cerebral aneurysm. The care plan dated 12/08/21 identified the resident requires Methadone. Resident will receive Methadone daily per methadone clinic ' s dosing requirements through the next review. Interventions include nursing to observe for any adverse reaction related to Methadone and report to MD. Provide education on safety as needed to resident and family. Resident will go Methadone clinic per schedule with a facility staff member. The quarterly MDS assessment dated [DATE] identified Resident #119 has moderately impaired cognition and required limited assistance with one person for ambulation. Review of the physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review and interviews for one of five sampled residents (Resident #97) reviewed for unnecessary medication, the facility failed to ensure a seizure medication was reassessed timely and failed to follow a physician's order resulting in unnecessary blood draws. The findings include: Resident #97 was admitted with diagnoses that included Diabetes Mellitus, Chronic Obstructive Pulmonary Disease (COPD), anxiety, obesity, Dementia with Behavioral Disorder and seizure disorder, depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified severely impaired cognition, and the resident required extensive assistance of 2 for bed mobility, dressing and personal hygiene, dependent on 2 staff to transfer in and out of bed and did not walk. The Resident Care Plan (RCP) dated 5/11/2021 identified Resident #97 had impaired cognition related to Dementia with Behavioral Disturbance and verbally aggressive behavior and directed to administer medications as ordered and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and staff interviews for one sampled resident (Resident # 25) reviewed for accidents, the facility failed to ensure the resident was free from an accident while consuming a hot beverage. The findings include: Resident # 25's diagnoses included type 2 diabetes mellitus, Traumatic Brain Injury (TBI), unspecified glaucoma and anxiety disorder. The quarterly MDS assessment dated [DATE] identified the resident was moderately cognitively impaired, noted no behavioral symptoms of hitting, rejecting care and verbal behavior of threatening others. The assessment also noted independence with eating and extensive assistance with personal hygiene. The Health Record Incident note dated 2/25/22 at 8:00 PM noted the patient spilled some coffee in her/his lap while drinking it at dinner and sustained a blister with peri redness on the right inner thigh, medical doctor was updated and new order for Zinc cream was obtained. The Skin assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-07-03 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #4) reviewed for hospitalization, the facility failed to ensure the resident or resident representative received the bed hold notice for a bed hold prior to being transferred to the hospital 4 times. The findings include: Resident #4 was admitted to the facility on [DATE] with diagnoses that included bowel obstruction, and anemia. The annual MDS dated [DATE] identified Resident #4 had intact cognition. A census form identified Resident #4 was sent to the hospital on 1/15,, 2/7, 4/8, and 4/24/24. Interview with the ADNS on 7/1/24 at 8:52 AM indicated that the bed hold notice, for Resident #4, was signed by the resident at admission on ly. The ADNS indicated that nursing does not give the bed hold notice to the resident or resident representative when the resident is sent to the emergency room, because it was signed once at admission. Interview with the DNS on 7/1/24 at 2:05 PM indicated the RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$99,037 in federal fines across 3 penalties.

  • $20,395 — penalty dated 2026-03-05
  • $63,000 — penalty dated 2026-03-05
  • $15,642 — penalty dated 2024-07-03

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 2 of 53.0-1.0 vs chain
Quality measures 5 of 54.1+0.9 vs chain
The other 41 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Brentwood Center For Health & Rehabilitation, LLCYarmouth, ME 1 of 5The Pines At Utica Center For Nursing And RehabUtica, NY 2 of 5Beacon Brook Center For Health & RehabilitationNaugatuck, CT 2 of 5Bloomfield Center For Nursing & RehabilitationBloomfield, CT 2 of 5Eastside Center For Health & Rehabilitation, LLCBangor, ME 2 of 5Kennebunk Center For Health & Rehabilitation, LLCKennebunk, ME 2 of 5Ludlowe Center For Health & RehabilitationFairfield, CT 2 of 5Mansfield Center For Nursing And RehabilitationStorrs Mansfield, CT 2 of 5Montowese Center For Health & RehabilitationNorth Haven, CT 2 of 5Riverside Health & Rehabilitation CenterEast Hartford, CT 2 of 5Shady Knoll Center For Health & RehabilitationSeymour, CT 2 of 5Summit At Plantsville Center For Health & RehabiliPlantsville, CT 2 of 5The Pines At Catskill Center For Nursing & RehabCatskill, NY 2 of 5The Pines At Glens Falls Ctr For Nursing & RehabGlens Falls, NY 3 of 5Augusta Center For Health & Rehabilitation, LLCAugusta, ME 3 of 5Cambridge Health And Rehabilitation CenterFairfield, CT 3 of 5Evergreen Center For Health & RehabilitationStafford Springs, CT 3 of 5Glastonbury Center For Health & RehabilitationGlastonbury, CT 3 of 5Hebrew Center For Health And RehabilitationWest Hartford, CT 3 of 5Laurel Ridge Center For Health & RehabilitationRidgefield, CT 3 of 5Maefair Center For Health & RehabilitationTrumbull, CT 3 of 5Marlborough Health & Rehabilitation CenterMarlborough, CT 3 of 5Reservoir Center For Health & Rehabilitation, TheMarlborough, MA 3 of 5Winship Green Center for Health & Rehab, LLCBath, ME 4 of 5Bethel Health Care CenterBethel, CT 4 of 5Brewer Center For Health & Rehabilitation, LLCBrewer, ME 4 of 5Dover Center For Health & RehabilitationDover, NH 4 of 5Huntington Hills Center for Health and RehabilitatMelville, NY 4 of 5Pines At Bristol For Nursing & Rehabilitation, TheBristol, CT 4 of 5Sharon Center For Health & RehabilitationSharon, CT 4 of 5Stone Bridge Center For Health & RehabilitationNewtown, CT 4 of 5The Pines At Poughkeepsie Ctr For Nursing & RehabPoughkeepsie, NY 4 of 5The Pines at Rutland Center for Nursing & RehabiliRutland, VT 4 of 5Village Crest Center For Health & RehabilitationNew Milford, CT 5 of 5Belair Care Center IncBellmore, NY 5 of 5Maple View Health & Rehabilitation CenterRocky Hill, CT 5 of 5Milford Health And Rehabilitation CenterMilford, CT 5 of 5Norway Center For Health & Rehabilitation, LLCNorway, ME 5 of 5Pine Heights at Brattleboro Center for Nursing & RBrattleboro, VT 5 of 5Regency House Nursing And Rehabilitation CenterWallingford, CT

Showing 40 of 41; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DAVID SMILOVITZ TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 01/01/2017
IZASK KELLER S CORP LIFE ESTATE TRUST FBO HYMIE KELLEROrganization5% OR GREATER DIRECT OWNERSHIP INTEREST8%since 12/31/1992
IZASK KELLER S CORP. LIFE ESTATE TRUST FBO PERL BROWNOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST8%since 12/31/1992
MARVIN OSTREICHER FAMILY TRUST 2012Organization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 09/10/2021
SENGA TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST6%since 09/10/2021
SUSAN OSTREICHER FAMILY TRUST 2012Organization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 09/10/2021
THE HARRY AND HELEN OSTREICHER FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST17%since 01/01/2009
LAUFER, DORISIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 09/08/1980
WEBERMAN, PEGGYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 01/01/1980
ZITTER, AGNESIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 09/10/2021
RAYEL, MICHAELIndividualW-2 MANAGING EMPLOYEEsince 01/22/2018
OSTREICHER, MARVINIndividualCORPORATE DIRECTORsince 09/10/2021

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.2M
Net patient revenuemost recent cost report
+0.4%
Operating marginrevenue minus expenses
$4.8M
Related-party expense25% of expenses
Who pays — share of resident-days
Medicaid 77%Medicare 7%Other / private 16%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.8M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$380per resident / day
operating cost
$11,540per month
≈ monthly operating cost
$381per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075381. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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