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Brentwood Center For Health & Rehabilitation, LLC

370 Portland Street, Yarmouth, ME 04096 · For profit - Corporation · 78 certified beds · (207) 846-9021 Medicare & Medicaid certified

Call the home — (207) 846-9021 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 20% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
385 Route 1 · (207) 535-1200 · Call to confirm hours
Pharmacy
Walgreens0.7 mi
478 Route 1 · (207) 846-1222 · Call to confirm hours
Grocery
Hannaford1.4 mi
756 Route 1 · (207) 846-5941 · Call to confirm hours
Park
Yarmouth West Side Trl · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.6%24.4%15.4%worse
Long-stay residents who lose too much weight6.3%5.2%5.4%worse
Long-stay residents with a catheter left in their bladder3.9%1.1%0.9%worse
Long-stay residents with a urinary tract infection0.5%2.2%2.0%better
Long-stay residents with depressive symptoms29.0%11.6%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury10.0%4.1%3.3%worse
Long-stay residents whose ability to walk worsened23.7%25.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication25.0%17.4%18.9%worse
Long-stay residents given the seasonal flu vaccine88.9%95.5%95.3%typical
Long-stay residents with pressure ulcers2.9%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control35.9%29.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table33.8%20.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.7%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine59.7%74.5%79.4%worse
Short-stay residents rehospitalized after admission26.4%20.8%22.6%worse
Short-stay residents with an outpatient ER visit14.0%16.1%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.331.451.67better
Long-stay outpatient ER visits per 1,000 resident days0.372.011.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 109 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.2%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
77.8%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 77.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.2%CMS range 36.0–52.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 6.2–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge77.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge70.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.9–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.851.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.80
RN hours/ resident / day
0.77
LPN hours/ resident / day
2.46
Aide hours/ resident / day
4.03
Total nurse hours/ resident / day
0.36
RN hoursweekends
55.7%
Total nursing turnover
35.7%
RN turnover

How full it usually is: this home is certified for 78 beds and averages 71.4 residents a day — about 92% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.03 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.80 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.69 hrs/resident/day on weekends vs 4.17 on weekdays — 11% thinner on weekends. RN hours go from 0.98 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-03-04)
9
at the previous standard inspection (2024-12-04)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 10 most serious are shown; the remaining 23 are one tap away and print in full.

  • Potential for harm · Ecited before2026-03-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to adequately maintain the facility in good repair and sanitary condition for 4 of 4 Units. (Passport, LTC both Long Hall and Short Hall, Eagle, and Sebago). Findings:1.On 3/2/26 between 9:00 a.m. - 9:10 a.m., a surveyor observed missing tiles in Whirlpool room near Sebago and Eagle units. Observed multiple areas of frayed carpet and dirty carpet all throughout the facility. Eagle Unit Dining Room has marred walls. 2. On 3/2/26 at approximately 2:00 p.m., a surveyor observed the following: room [ROOM NUMBER]A - The wall is marredroom [ROOM NUMBER]- Hand Sanitizer on wall is missing cover. room [ROOM NUMBER]A - The heater on wall is missing the cover and is exposed, and the sheet rock is unpainted. 3. On 3/4/26 - 12:10 p.m. during observational rounds with Administrator, the following were observed and confirmed: The carpeting in both Passport/Long Term Care Hall and the Eagle/Sebago Hall is badly worn and stained. room [ROOM NUMBER]A - The overbed light…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-04 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure written bed hold and transfer/discharge notices were provided to the resident or their legal representative for a facility-initiated transfer/discharge for 2 of 3 sampled residents transferred/discharged to an acute care facility (Residents #8, #9). In addition, the facility failed to ensure residents had a discharge summary which included recapitulation of the resident's stay, diagnoses, course of illness/treatment or therapy, and reconciliation of all pre-discharge medications with the resident's post-discharge medications (both prescribed and over-the-counter) for 2 of 6 residents reviewed for transfer discharge. (Residents #96 and #97)Findings: 1. Documentation in Resident 8's clinical record indicated that he/she was transferred to an acute hospital on [DATE] and subsequently admitted . The clinical record lacked evidence that the facility issued a written bed hold notice and a transfer/discharge notice to the resident and/or legal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to review and revise the care plans by an interdisciplinary team (IDT), that included, to the extent possible, participation of the residents and/or his/her representative after each assessment for 3 of 24 residents reviewed for care planning (Residents #7, #66, and #68).Findings: 1. Review of Resident #7's medical record contained a Quarterly Minimum Data Set (MDS) version 3.0 dated 1/14/26. The clinical record lacked evidence of his/her IDT meeting being held within 7 days of the Quarterly MDS assessment. On 3/4/26 at 1:40 p.m., the Regional Director of Operations confirmed Resident #7's IDT meeting was not held within 7 days of completion of his/her Quarterly MDS. 2. Review of Resident #66's medical record contained a Quarterly Minimum Data Set (MDS) version 3.0 dated 12/30/25. The clinical record lacked evidence of his/her IDT meeting being held within 7 days of completion of the quarterly MDS assessment. On 3/4/26 at 1:40 p.m., in an interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure that the resident's environment was free of accident hazards related to broken floor heaters for 2 of 3 days of survey.Findings:1. On 3/2/26 at 10:15 a.m., observations of floor radiators missing the coverings exposing piping and sharp metal fins in rooms [ROOM NUMBER].On 3/2/26 at 10:37 a.m., the above information was confirmed with the Maintenance Director.2. On 3/3/26 at 7:02 a.m., observation of a broken radiator exposing piping and sharp metal fins in the TV room on the Passport Unit. At this time, it was observed with the Director of Clinical Operations.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-04 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interviews, the facility failed to ensure sufficient direct care staff were scheduled and on duty to meet the needs of all residents residing in the facility. This has the potential to affect all residents needing assistance with Activities of Daily Living (ADL's).Findings:Review of Payroll Based Journal staffing report revealed the facility triggered for Excessively Low Weekend Staffing during the fourth quarter 4 (July 1, 2025 through September 30, 2025).On 3/2/25 at 1:35 p.m., review of weekend staffing from July 1, 2025 through September 30, 2025 with the Facility Administrator, it was confirmed that the facility did not have enough staff to meet resident needs on the shifts they were short.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations and interviews the facility failed to establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation and failed to ensure that two people who are authorized to administer medications signed the Shift Count page indicating that they counted all controlled substances at the change of shift for multiple shifts, on 4 of 4 medication cart narcotic bound books reviewed (Eagle unit, Passport unit Short Hall and Kitchen Hall).Findings:1. Eagle unit Controlled Substance Book #2 with shift counts were reviewed, which indicated the facility counts at the change of each shift, approx. 3 times a day. The person authorized to administer medications coming on duty and/or the person authorized to administer medications going off duty both failed to sign the Shift Count page of the Controlled Substances Book that indicated the controlled substances count was done on the following dates: 6/22/25, 9/5/25, 9/12/25, 9/24/25, 10/26/25, 12/14/25, 1/5/26, 1/6/26, 1/8/26, 1/15/26, 1/25/26,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to adequately date and properly dispose of open medications according to manufacturer specifications and failed to ensure expired medications were removed from the supply available for use for 3 of 3 medication carts observed (Eagle, Passport and Kitchen hall medication carts), and 1 of 4 medication rooms observed (Sebago Unit), and the facility's Pixis machine (an automated, secure, medication dispensing cabinet used to manage, store, and track pharmaceuticals).Findings:1. On 3/2/26 at 8:26 a.m., observation of the Sebago medication room with Registered Nurse (RN) #1 the following medications were expired and available for use:1 bottle of Lactaid tabs with expiration date of 12/251 bottle of Vitamin B6 tabs with expiration date of 7/251 bottle of Aspirin 325mg (milligram) with expiration date of 1/26. 2. On 3/2/26 at 8:44 a.m., observation of the Eagle unit medication cart with RN #2 the following medications were expired and/or unlabeled with open or discard date and available for use:2 bottles of Naproxen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure physician orders were organized and updated to reflect resident's current needs by failing to discontinue inactive physician orders for 2 of 7 sampled residents. (Resident #5 and #23)Findings:1. On 3/2/26 at 7:47 a.m., and on 3/3/26 at 9:10 a.m., Resident #5 was observed receiving oxygen via a nasal cannula with the oxygen concentrator set at 1.5 liters per minute.Resident #5's active provider orders, as of 3/3/26, contain three orders for oxygen:> Oxygen at 2 liters per minute as needed to maintain oxygen saturation level at 90 percent. Active 5/10/25> Oxygen at 2 liters per minute as needed for shortness of breath Indicate O2 Sats (%), Start and Stop Times in Supplementary Documentation. Active 5/10/25.> Oxygen at 2 liters per minute continuous every shift for shortness of breath. Active 5/10/25.2. On 3/2/26 at 11:50 a.m., during a resident representative interview for Resident #23, it was discussed that Resident #23 had been on hospice for years but is no longer receiving hospice services.Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and policy reviews the facility failed to maintain an Infection Control Program designed to help prevent the cross contamination and/or development of infection for residents requiring Enhanced Barrier Precautions (EBP), failing to wear correct Personal Protective Equipment (PPE) during tracheostomy care, and failing to properly label and store urinal collection devices for 2 of 3 days of survey, on 3 of 3 units (Residents #7, #9, and #73). Findings: 1. On 3/2/26 at 7:59 a.m., observation of Resident #7 in his/her room with an indwelling catheter. Further observations showed no evidence of appropriate EBP signage. On 3/3/26 at 10:00 a.m., in an interview, the Infection Preventionist (IP) confirmed the above information. 2. On 3/3/36 at 7:05 a.m., observation of 2 unlabeled urinals hanging on the side rail by the toilet in the Passport Unit shower room. At this time, the above information was confirmed with the Director of Clinical Operations. 3. On 3/2/26 at 8:25 a.m. during an interview with Resident #73 he/she stated they have a catheter and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interviews, the facility failed to ensure a resident's call bell was within reach for 1 of 1 sampled resident for 2 of 3 days of survey (Resident #59).Findings:1. On 3/2/26 at 7:45 a.m., Resident #59 was observed lying in bed with the call bell wrapped around the bed rail facing outside the bed rail, and not within reach for the resident.On 3/2/26 at 7:48 a.m., Certified Nursing Assistant (CNA) #5 confirmed in an interview with the surveyor that the resident could not reach her call bell. 2. On 3/3/26 at 1:35 p.m., Resident #59 was observed lying in bed with the call bell on the floor, and not within reach for the resident.On 3/3/26 at 1:37 p.m., Registered Nurse #1 in an interview with a surveyor, confirmed the above finding.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · D2026-03-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to provide respiratory care as ordered by the Provider and failed to ensure the plan of care was updated in the area of Oxygen for 1 of 3 residents sampled for respiratory care (Resident #5).Findings:On 3/2/26 at 7:47 a.m., observation of Resident #5 receiving oxygen via a nasal cannula with the oxygen concentrator set at 1.5 liters per minute (LPM). At this time, during an interview, Resident #5 stated he/she utilizes oxygen all the time but is not sure what his/her LPM should be set at.Review of Resident #5's medical record contained a current provider order dated 5/10/25 for Oxygen at 2 liters per minute continuously every shift for shortness of breath. Review of the oxygen saturation documentation for 3/1/26 states Resident #5's oxygen saturation was 94% on room air, no utilizing oxygen as ordered. The current care plan for Chronic Obstructive Pulmonary Disease (COPD) relating to smoking, initiated on 3/13/24 with a target date of 5/24/26 instructed nursing staff to: OXYGEN SETTINGS: O2 via (nasal cannula)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on performance evaluation reviews and interviews, the facility failed to complete an annual performance evaluation, at least every 12 months, for 1 of 5 sampled employees. (Certified Nursing Assistant (CNA) #4)Finding:CNA#4 was hired in December of 2023. A review of his/her employee file lacked evidence of a completed annual performance evaluation for 2025.On 3/4/26 at 9:12 a.m., in an interview with the Director of Clinical Operations, it was confirmed that CNA #4 did not have an annual performance evaluation in 2025.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on Certified Nursing Assistant (CNA) employee education record review and interview, the facility failed to monitor and ensure that the CNA attended the mandatory yearly dementia, abuse and neglect, and residents rights training for 1 of 5 CNA's reviewed. (CNA#2)Findings:On 3/4/26 a surveyor reviewed the following employee file:CNA #2 was hired in February of 2021. Review of the CNA's employee in-service/attendance record lacked evidence of dementia, abuse and neglect, and resident rights training for the year 2025.On 3/4/26 at 11:22 a.m., during an interview with the Director of Clinical Operations, the above information was confirmed.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-06 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to accurately assess, coordinate care with a physician, and document a residents wound for 1 of 4 residents reviewed for wound care from 11/30/25 to 1/5/26. (Resident #1).Findings:Resident #1 was admitted to the facility in November 2025. A review of the clinical record showed he/she had a NSG[Nursing ]Admission/readmission Evaluation form completed the day of his/her admission which stated that resident had a skin issue located on his/her left buttock and that the type of issue was pressure related.On11/30/25 and 12/7/25, Daily Skilled Note/Evaluation stated that resident's skin is not intact and there is a pressure ulcer on his/her left buttock.Clinical record shows Daily Skilled Note/Evaluation's completed on 12/2/25, 12/3/25, 12/8/25, 12/9/25, 12/10/25, 12/11/25, 12/12/25, 12/13/25, 12/14/25, 12/15/25, 12/16/25, 12/17/25, 12/18/25, 12/20/25, 12/22/25, 12/23/25, 12/24/25, 12/25/25, 12/28/25, 12/29/25, 12/30/25, 12/31/25, and 1/1/25. These daily skin notes/evals stated that his/her skin is intact. On 1/5/26 at 11:02 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to notify the physician, obtain physician orders, and care plan for a resident was admitted to facility (November) with a pressure ulcer to January for 1 of 4 residents reviewed for wound care (Resident #1).Findings:Resident #1 was admitted to the facility in November 2025. A review of the clinical record shows resident had a NSG[Nursing] Admission/readmission Evaluation form completed the day of admission. A review of the evaluation shows Resident #1 had a skin issue present on admission, located on left buttock and type of issue was pressure related.Review of Resident #1's clinical record shows a Daily Skilled Note/Evaluation completed on 11/30/25 and on 12/7/25 which indicated that the reason for his/her daily skilled care is for Pressure Ulcer Care and Rehab services. It also indicated that the skin is not intact and there is a pressure ulcer on his/her left buttock.During a clinical record review, a wound care nursing note dated, 1/5/26 stated a new skin issue on the left sacrum. Stage 3 pressure ulcer/injury with full…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-06 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interviews, the facility failed to ensure that clinical records were complete and contained accurate information for 1 of 4 residents reviewed for wound care. (Resident #2)Findings:Review of Resident #2's clinical record shows a physician order to Monitor JP (Jackson Pratt) Drain every shift for prophylaxis with the start date of 11/22/25.Review of Resident #2's Treatment Administration Record for the month of December lacked evidence of completed documentation for his/her JP Drain on the 3 p.m. to 11 p.m. shift for 12/30/25. Further review shows missing documentation on the 11 p.m. to 7 a.m. shift for 12/1/25, 12/3/25, 12/10/25, 12/14/25, 12/15/25, 12/16/25, and 12/22/25.On 1/6/25 at 1:48 p.m., In an interview with the Director of Nursing Services and 2 surveyors present, the above information was confirmed.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-06 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the plan of correction, and interviews, the facility's quality assurance committee failed to ensure that the plan of correction for identified deficiencies from the survey, dated 10/20/25, were effective in the areas of deficiencies for Quality of Care related for pressure ulcers and Resident Records - Identifiable Information. Deficiencies for Quality of Care related for pressure ulcers and Resident Records - Identifiable Information were again identified during complaints survey dated 1/6/26.Findings:1. During the Recertification Survey, dated 10/20/25, a deficiency was cited for Quality of Care related to wound care, for 2 of 3 residents reviewed for wound care.The facility's Plan of Correction, with a completion date of 11/25/25, indicated that the wound care nurse/designee completed a house audit of residents with wounds to ensure no other residents were affected by this practice. The Director of Nursing Services (DNS)/designee educated the licensed staff of the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-06 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interviews, the facility failed to ensure a baseline care plan was developed and implemented within 48 hours that included the instructions needed to provide minimum healthcare information necessary to properly care for 1 of 4 sampled residents reviewed for wound care (Resident #1).Findings:Resident #1 was admitted to the facility in November 2025. Further review of the clinical record showed he/she had a NSG [Nursing] Admission/readmission Evaluation form completed the day of his/her admission which stated that resident had a skin issue located on his/her left buttock and that the type of issue was pressure related. A review of Resident #1's medical record lacked evidence of a baseline care plan that included the instructions necessary to properly care for him/her, in the area above.On 1/6/25 at 2:15 p.m., In an interview with the Director of Nursing Services and 2 surveyors present the above information was confirmed.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-14 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interviews, the facility failed to ensure that a care plan was developed for 2 of 3 sampled residents reviewed for wound care (Resident #2 and #3).Findings:1. Review of Resident #2 clinical record revealed he/she has a chronic abscess to his/her right lateral thigh requiring wound care. On 8/31/25 a nursing note stated, resident returned from ER at 10:30 with 2 new orders of abx (antibiotics) for cellulitis, packing is to stay in place for 48-72 hours. As of 10/20/25 the clinical record lacked evidence of a care plan in place for his/her wound including goals and interventions.2. Review of Resident #3 clinical record revealed on 6/24/25 a wound on his/her left foot, second toe and on 7/19/25 an unstageable pressure ulcer on his/her right foot, both requiring wound care. As of 10/20/25 the clinical record lacked evidence of a care plan in place for his/her wound including goals and interventions.On 10/20/25 at 12:35 p.m., the above information was confirmed with the Director of Nursing and the Director of Clinical Operations.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-14 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to obtain physician orders for wound care, for 2 of 3 residents reviewed for wound care (Resident #1 and #2). Findings: 1. Review of Resident #2 clinical record indicated he/she has a chronic abscess to his/her right lateral thigh. On 8/30/25 a nursing progress note stated Resident #2 has a right thigh abscess that was previously healed on 8/19/25. The nurse was called to the resident's room and found that his/her right lateral thigh appeared swollen and now having drainage resulting in Resident #2 being sent to the emergency room (ER). On 8/31/25 a nursing note stated, resident returned from ER at 10:30 with 2 new orders of abx (antibiotics) for cellulitis, packing is to stay in place for 48-72 hours, additional instructions left in binder for [RN #1 Unit Manager]. Resident #2's clinical record lacked evidence of the emergency room discharge instructions and provider's order for this wound care or any wound care orders for the right lateral thigh from 8/31/25 until 9/11/25. Documentation in the skin and wound section…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-14 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure that clinical records were complete and contained accurate information for 2 of 3 residents reviewed for wound care (Resident #1 and #3).Findings: 1. On 10/20/25 review of resident #1's Treatment Administration Record (TAR) contained the following: An order dated 9/12/25 for change wound vac dressing every day shift, every Tues and Fri. On 9/17/25 the TAR lacked evidence that the wound vac dressing was changed. An order dated 9/25/25 for, change wound vac Mon-Wed-Fri and prn every day shift (when necessary). On 10/1/25 the TAR lacked evidence that the wound vac dressing was changed. 2. On 10/20/25 review of Resident #3's TAR contained the following: An order dated 7/23/25 for Wound Care: Right heel, Unstageable- Clean with wound cleanser. Pat dry. Skin prep and cover with foam dressing every day shift. On 10/2/25, 10/5/25, 10/12/25, and 10/15/25 the TAR lacked evidence that the wound care was completed. An order dated 8/31/25 for Wound Care: left foot, second toe, dorsal aspect- 1. Clean with wound cleaner. Pat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-04 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews, interviews, and facility policy, the facility staff failed to provide care in accordance with professional standards of quality in the areas of medication and pain management for 2 of 4 residents observed for medication administration (Resident #51 and #170). Findings: A review of the facility's, Medication Pass Policy and Procedure, revised 9/23/2024 states, Always observe resident until they have swallowed all medications that have been administered. Do not leave medication in medication cup at the bedside or on tableside. 1. On 12/2/24 at 9:35 a.m., the surveyor observed Resident #51's medication administration with the Registered Nurse #1 (RN #1). RN #1 prepared the residents' medications, however, did not prepare the Miralax. When she was asked why the Miralax was not prepared, RN #1 stated she will not give the Miralax until later in the afternoon because Resident #51 frequently refuses in the mornings, and he/she does better in the afternoon. At this time, the surveyor asked if Resident #51 had refused the Miralax for this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-04 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations and interviews the facility failed to establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation by failed to ensure that two people who are authorized to administer medications signed the Shift Count page indicating that they counted all controlled substances at the change of shift for multiple shifts reviewed between 9/25/24 through 2/3/24 on 5 of 5 units. Findings: A review of the facility's Controlled Substances Policy and Procedure, dated 11/17 states, At shift change, a physical inventory of controlled medications, as defined by state regulation, is conducted by two licensed clinicians and is documented on an audit record. 1. On 12/2/24 at 9:09 a.m., during review of the Sebago Unit Narcotic book shift count, pages 294 through 298 from 9/25/24 thorough 12/2/24 with the Registered Nurse #2 (RN #2). The surveyor observed that the facility counts at the change of each shift, approx. 3 times a day. The licensed nursing staff coming on duty and/or the licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to remove expired medications from the supply available for use in 1 of 4 medication carts observed (Sebago unit) and failed to properly secure medications on 1 of 4 units (Eagle unit). Findings: 1. On 12/2/24 at 9:09 a.m., observation of the Sebago unit medication cart with the Registered Nurse #2 (RN #2) the following was observed: one opened bottle of Naproxen Sodium 220mg (milligram) with an expiration date of 7/24, one opened bottle of Vitamin D 10mcg (microgram) with an expiration date of 11/24, and one opened bottle of Oyster Shell Calcium 500mg with an expiration date of 10/24. At this time, the RN#2 confirmed and removed the expired meds. On 12/2/24 at 10:09 a.m., during an interview, the above was discussed with the Director of Nursing. 2. On 12/2/24 at 10:06 a.m. a surveyor observed an unlocked and unattended medication cart located in the Eagle Unit hallway for approximately 2 minutes. Observation of residents nearby. At 10:08 a.m. through surveyor intervention, RN #1 was made aware of the unlocked medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-04 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, interviews, and document review, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for undated and unlabeled food, 2 trays of unlabeled and undated meat, moderate level of staining on ceiling tiles (17), dirty equipment. Findings: On 12/2/24 at 8:50 a.m., during the initial kitchen observation, a surveyor observed 2 trays of meat in the walk-in that was undated and unlabeled. Also observed was seventeen ceiling tiles that are stained or dirty. [NAME] stated that she has been with the facility for 12 years and the ceiling has not been done since she has been here. She was informed of the findings at that time. On 12/4/24 at 8:30 a.m., during a kitchen observation, a surveyor observed the ice machine, located in a kitchen on the Passport Unit, to have a moderate level of dirt on the inside of the lid, 0bserved a small amount of dried debris on the food slicer, observed a moderate amount of dried dirt and debris on the large mixer. The above finding were confirmed with the Administrator at 9:00 a.m.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, the facility failed to adequately maintain maintenance services necessary to maintain the facility in good repair and sanitary condition for three of three units. Findings: On 12/4/24 at approximately 9:00 a.m., during a visit to the Laundry, a surveyor observed a heavy amount of dust and debris found on top of all dryers. This was confirmed with the Director of Maintenance at that time. On 12/4/24 at 10:30 a.m., during environmental rounds with the Administrator, the Director of Maintenance, and Director of Housekeeping, the following were discussed/observed: - room [ROOM NUMBER] - Closet door hinge needs repair - room [ROOM NUMBER] - Cable outlet coming out of wall - Café Sun Room has a stained ceiling above the windows - Entry into the Café Room has a small stain in the ceiling - The air handling unit across from the Nurses Station is stained with a red liquid substance - The Eagle Unit Dining Room has 4 stained ceiling tiles - Sebago Unit hallway has 3 ceiling lights with dead bugs on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record reviews and interviews, the facility failed to ensure that as needed (PRN) psychotropic medication orders were limited to 14 days, for 1 of 5 residents reviewed for unnecessary medications (Resident #121). Findings: On 12/3/24, during a review of Resident #121's physician orders, a surveyor noted an order dated 11/18/24 for Lorazepam (a psychotropic medication) 0.5 milligrams (mg) by mouth every 24 hours as needed (PRN) for Anxiety for 3 months. The surveyor noted no 14-day limit (or stop date) for the PRN order and no provider documentation supporting a PRN order for this medication extending beyond the 14-day limit. On 12/3/24 at 1:58 p.m. a surveyor reviewed the above findings with the Administrator.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, observation and interview, the facility failed to ensure the Medication Administration Record (MAR) was accurately documented for removing a Lidocaine patch for 1 of 4 residents observed during medication administration review. (#170) Finding: A review of Resident #170's physician order dated 12/1/24, instructs nursing to Lidocaine External patch 5%, apply to effected area topically one time a day for pain and remove lidocaine patch nightly. The MAR indicated, by nursing documentation, that on the evening of 12/2/24 the Lidocaine patch was removed. On 12/3/24 at 7:41 a.m., a surveyor observed Registered Nurse #3 (RN #3) administering a new Lidocaine patch to Resident #170's lower back. The RN #3 had to remove an old patch on the residents lower back to then replace it with the new Lidocaine patch. At this time, RN #3 confirmed the old Lidocaine patch should have been removed the evening prior. On 12/3/24 at 8:17 a.m., during an interview, the above was discussed with the Director of Nursing and the Regional Director of Clinical Operations.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interviews, the facility failed to maintain an Infection Control Program designed to provide a sanitary environment to help prevent the development and transmission of disease and infection related to hand hygiene for 1 of 2 medication administration observations (Eagle unit) for 1 of 3 days of survey. (12/2/24) Finding: On 12/2/24 at 9:35 a.m., during medication administration observation on the Eagle unit, Registered Nurse #1 (RN #1) prepared and administered medications to Resident #51. She then discarded the medicine cup, grabbed a tissue and wiped her hands. She then prepared and administered medications to Resident #52 and discarded the used drink cup and medicine cup. Next, she prepared and administered medications to Resident #9. On 12/2/24 at 9:49 a.m., the surveyor intervened and discussed the lack of hand hygiene between each resident's medication administration. RN #1 acknowledged she had not performed hand hygiene and stated there was not any hand sanitizer on the medication cart.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-05-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, review of the facility's Dishwasher Temperature Log, and the facility's Dish Machine Use policy, the facility failed to ensure dishwasher temperatures were monitored and maintained according to the U.S. Department of Health and Human Services, Public Health Services, Food and Drug Administration Food Code, for 1 of 2 kitchen observation days of survey, and 3 of 4 months of dishwasher temperature logs reviewed. Findings: On 5/16/22 from 9:00 a.m. to 9:30 a.m., during the initial kitchen tour, a surveyor observed the facility's high temperature dishwasher reached a maximum of 150 degrees Fahrenheit (F) during the wash cycle. The rinse cycle reached a maximum temperature of 144 degrees F. In addition, the temperature gauges were observed to be filled with condensation and difficult to read. Two kitchen staff stated the dishwasher had recently been repaired but were unable to provide details other than the temperature had been too high. On 5/16/22 at 9:30 a.m., the surveyor notified the facility's Administrator that there was a problem with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure that a care plan was updated to reflect the resident's current need in the area of Cardio Pulmonary Resuscitation status for 1 of 1 residents reviewed. (#16) Finding: Resident #16's electronic record face sheet has the residents Code Status as Code Status: Cardio Pulmonary Resuscitation. The Care Plan entry from 3/10/22, states that the resident's code status is Do Not Resuscitate. This finding was confirmed with the Director of Nursing (DON) on 5/18/22 at 11:40 a.m.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews, observations and record review the facility failed to ensure that the resident's environment was free of accident hazards when a broken outlet cover was observed in a resident's rooms on 1 of 3 days of survey. Finding: On 5/16/22 at 10:31 a.m. a surveyor observed a broken outlet cover (the cover was missing except for a jagged piece in the bottom right hand corner) on the wall next to Resident #44's bed (the Resident's bed was lengthwise against the wall with the broken outlet cover). On 5/16/22 at 11:19 a.m., this finding was confirmed with the Director of Nursing Services.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-12-04 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of annual evaluations and interviews, the facility failed to complete a annual performance evaluation for Certified Nursing Assistants (CNA) at least every 12 months, for 2 of 5 CNA's reviewed with employment greater than 1 year. (CNA#1 and CNA#2) Findings: On 12/3/24 and on12/4/24, a surveyor reviewed the following employee files: 1. CNA #1 was hired on 2/17/21. The employee file showed evidence of annual review being filled out and signed only by the Division Head, lacking evidence of employee signature. Further review of the employee file lacked evidence of an annual review being completed since date of hire. On 12/4/24 at 8:16 a.m. during a phone interview, CNA #1 states they have not received an annual review since their date of hire. 2. CNA #2 was hired on 7/13/2009. The employee file lacked evidence of an annual review being completed since date of hire. On 12/4/24 at 8:39 a.m., during an interview, CNA#2 states they have not received an annual review since their date of hire. On 12/4/24 at 9:00 a.m. the above information was confirmed with the Regional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.2-2.2 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 4 of 53.0+1.0 vs chain
Quality measures 3 of 54.1-1.1 vs chain
The other 41 homes this chain runs (chain average 3.2★, per CMS)
1 of 5The Pines At Utica Center For Nursing And RehabUtica, NY 2 of 5Beacon Brook Center For Health & RehabilitationNaugatuck, CT 2 of 5Bloomfield Center For Nursing & RehabilitationBloomfield, CT 2 of 5Eastside Center For Health & Rehabilitation, LLCBangor, ME 2 of 5Kennebunk Center For Health & Rehabilitation, LLCKennebunk, ME 2 of 5Ludlowe Center For Health & RehabilitationFairfield, CT 2 of 5Mansfield Center For Nursing And RehabilitationStorrs Mansfield, CT 2 of 5Montowese Center For Health & RehabilitationNorth Haven, CT 2 of 5Riverside Health & Rehabilitation CenterEast Hartford, CT 2 of 5Shady Knoll Center For Health & RehabilitationSeymour, CT 2 of 5Summit At Plantsville Center For Health & RehabiliPlantsville, CT 2 of 5The Pines At Catskill Center For Nursing & RehabCatskill, NY 2 of 5The Pines At Glens Falls Ctr For Nursing & RehabGlens Falls, NY 3 of 5Augusta Center For Health & Rehabilitation, LLCAugusta, ME 3 of 5Cambridge Health And Rehabilitation CenterFairfield, CT 3 of 5Evergreen Center For Health & RehabilitationStafford Springs, CT 3 of 5Glastonbury Center For Health & RehabilitationGlastonbury, CT 3 of 5Hebrew Center For Health And RehabilitationWest Hartford, CT 3 of 5Laurel Ridge Center For Health & RehabilitationRidgefield, CT 3 of 5Maefair Center For Health & RehabilitationTrumbull, CT 3 of 5Marlborough Health & Rehabilitation CenterMarlborough, CT 3 of 5Reservoir Center For Health & Rehabilitation, TheMarlborough, MA 3 of 5Water's Edge Center For Health & RehabilitationMiddletown, CT 3 of 5Winship Green Center for Health & Rehab, LLCBath, ME 4 of 5Bethel Health Care CenterBethel, CT 4 of 5Brewer Center For Health & Rehabilitation, LLCBrewer, ME 4 of 5Dover Center For Health & RehabilitationDover, NH 4 of 5Huntington Hills Center for Health and RehabilitatMelville, NY 4 of 5Pines At Bristol For Nursing & Rehabilitation, TheBristol, CT 4 of 5Sharon Center For Health & RehabilitationSharon, CT 4 of 5Stone Bridge Center For Health & RehabilitationNewtown, CT 4 of 5The Pines At Poughkeepsie Ctr For Nursing & RehabPoughkeepsie, NY 4 of 5The Pines at Rutland Center for Nursing & RehabiliRutland, VT 4 of 5Village Crest Center For Health & RehabilitationNew Milford, CT 5 of 5Belair Care Center IncBellmore, NY 5 of 5Maple View Health & Rehabilitation CenterRocky Hill, CT 5 of 5Milford Health And Rehabilitation CenterMilford, CT 5 of 5Norway Center For Health & Rehabilitation, LLCNorway, ME 5 of 5Pine Heights at Brattleboro Center for Nursing & RBrattleboro, VT 5 of 5Regency House Nursing And Rehabilitation CenterWallingford, CT

Showing 40 of 41; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
VK HEALTH FACILITIES LLCOrganizationDIRECT OWNERSHIP INTERESTsince 01/28/2013
MARVIN OSTREICHER FAMILY TRUST 2012OrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/28/2013
MERIDIAN CAPITAL FOUNDATIONOrganizationINDIRECT OWNERSHIP INTERESTsince 01/28/2013
MSO ASSOCIATES LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 01/28/2013
SUSAN OSTREICHER FAMILY TRUST 2012OrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/28/2013
VENTAS NHV FUNDOrganizationINDIRECT OWNERSHIP INTERESTsince 01/28/2013
BOKOW, BARRYIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/28/2013
GEFFNER, IRAIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
GLUCK, ROBERTIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
LOBELL, JONAHIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
LOWINGER, BENIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
LOWINGER, JOSEPHIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
OSTREICHER, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/28/2013
OSTREICHER, MARCIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/28/2013
OSTREICHER, MARVINIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/28/2013
OSTREICHER, SUSANIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/28/2013
SCHOOR, KALMANIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
STEG, YITZCHOKIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
WEINSTOCK, ABRAHAMIndividualINDIRECT OWNERSHIP INTERESTsince 01/28/2013
GILMARTIN, THOMASIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2016
POWERS, CHARLENEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/21/2024
VENTURA, JOSEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
DAVID, ALBERTIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 11/28/2025
SHAYA-MOGRABY, MOSHEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 11/28/2025
BARRY BOKOW 2012 FAMILY TRUSTOrganizationADP OF THE SNFsince 08/07/2020
BPB VENTURES LLCOrganizationADP OF THE SNFsince 08/07/2020
CEDAR HILL NG TRUSTOrganizationADP OF THE SNFsince 05/14/2025
IMPACT HEALTH PCOrganizationADP OF THE SNFsince 06/01/2025
JUNIPER NG TRUSTOrganizationADP OF THE SNFsince 05/14/2025
NATIONAL HEALTH CARE ASSOCIATES INCOrganizationADP OF THE SNFsince 01/28/2013
OAK DRIVE NG TRUSTOrganizationADP OF THE SNFsince 05/14/2025
PREFERRED PROFESSIONAL SERVICES LLCOrganizationADP OF THE SNFsince 01/28/2013
PREFERRED THERAPY SOLUTIONS LLCOrganizationADP OF THE SNFsince 01/28/2013
ROLLING HILL NG TRUSTOrganizationADP OF THE SNFsince 05/14/2025
ALMEIDA, ELIZABETHIndividualADP OF THE SNFsince 01/28/2013
BOKOW, MICHAELIndividualADP OF THE SNFsince 09/30/2015
LOPIANSKY, REBECCAIndividualADP OF THE SNFsince 05/14/2025
STEG, SHAYNAIndividualADP OF THE SNFsince 05/14/2025

CMS files one row per role, so the 50 rows in the source record cover these 38 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.4M
Net patient revenuemost recent cost report
-5.5%
Operating marginrevenue minus expenses
$2.0M
Related-party expense20% of expenses
Who pays — share of resident-days
Medicaid 71%Medicare 8%Other / private 21%

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$407per resident / day
operating cost
$12,386per month
≈ monthly operating cost
$386per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in ME

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maine Medicaid page.

Typical monthly cost in Maine
$13,976/mo
Nursing home (semi-private)
$14,904/mo
Nursing home (private)
$8,205/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 205079. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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