Pines At Bristol For Nursing & Rehabilitation, The

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

65.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 163 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 51.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 35 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 36% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 132 beds and averages 122.3 residents a day — about 93% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.23 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 3.80 on weekdays — 13% thinner on weekends. RN hours go from 0.52 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.

• Potential for harm · D2026-03-13 · tag F0602 — failed to protect residents from theft of their belongings — isolated
  Protect each resident from the wrongful use of the resident's belongings or money.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for three of five residents (Residents #5, #6 and #7) reviewed for misappropriation, the facility failed to prevent the misappropriation of the residents' controlled narcotic medications. The findings include: Resident #5 was admitted with diagnoses that included lumbar intervertebral disc painful compression and stenosis (narrowing of the spinal canal) and heart failure. A nursing admission/readmission evaluation dated 1/4/2026 at 4:06 PM identified Resident #5 was alert and oriented to person, place, time and situation and needed moderate assistance for walking. An APRN note dated 1/4/2026 at 8:45 AM identified Resident #5 was hospitalized for intractable back pain and several falls at home. Resident #5 was diagnosed with a compression fracture of the lower back (lumbar or L5) and treated with a back brace and pain management. A physician order dated 1/4/2026 directed to administer Hydromorphone HCl (a…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #1) reviewed for accidents, the facility failed to provide adequate supervision to a resident with dementia who required staff assistance, resulting in a fall with injury. The findings include:Resident #1 had diagnoses that included dementia, fall with fractured femur, stroke, anxiety, history of falls, and atrial fibrillation. A physician's order dated 4/7/20 directed to administer Apixaban (thin blood and prevents blood clots) 2.5 milligram (mg) twice a day and assistance of one with toileting and ambulation using a rolling walker. The Resident Care Plan (RCP) dated 6/3/20 identified Resident #1 was at high risk for falls due to stroke, limited mobility, incontinence, psychotropic medication use, seizure disorder, vision impairment, and dementia. Resident #1 had prior falls on 3/25/20, 3/30/20, and 6/26/20. Interventions included floor mats on both sides of the bed, assist resident…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-03-26 · tag F0580 — failed to tell family and doctor about changes — pattern
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 5 residents (Resident #59, 63, 72, 121, and 346), reviewed as part of the sufficient competent nurse staffing review, the facility failed to ensure that the physician and resident representatives were immediately notified when medication omissions/errors were identified. The findings include: 1. Resident #59 was admitted to the facility in September 2023 with diagnoses that included psychiatric disorder with delusions, dementia, and chronic obstructive pulmonary disease The care plan dated 8/23/24 identified Resident #59 required psychotropic medications. Interventions included to administer medications as ordered. The quarterly MDS dated [DATE] identified Resident #59 had severely impaired cognition, was frequently incontinent of bowel and bladder and required substantial assistance with dressing, bathing and toileting. Review of the September 2024 MAR identified on 9/22/24, LPN #3 signed off morning…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-03-26 · tag F0684 — failed to provide proper treatment and quality of care — pattern
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 7 residents (Resident #59, 63, 68, 72, 85, 121 and 346), the facility failed to provide care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices. For 1 of 2 residents (Resident #59) reviewed for edema, the facility failed to follow the physician's order for compression stockings. For 2 of 2 residents (Resident #68 and 85) reviewed for edema, the facility failed to ensure the staff monitored the intake and output for a resident on a fluid restriction. For 5 residents (Residents #59, 63, 72, 121 and 346) the facility failed to ensure medications were administered per the physician's orders, and failed to ensure that following an identified medication administration error, a change of condition nursing assessment was completed. The findings include. 1. Resident #59 was admitted to the facility in July 2022 with diagnoses that included…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-03-26 · tag F0726 — failed to have competent, trained nursing staff — pattern
  Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, review of the clinical record review, facility documentation, facility policy, and interviews, the facility failed to ensure all facility nursing staff were educated on the identifying mechanism for enhanced barrier precautions (EBP). The findings include: Observations on 3/23/25 at 11:37 AM of the 1st floor Passport unit identified multiple bright pink circular stickers placed on several exterior name plates for residents on the unit. No other information identifying what the pink stickers were for was observed. Interview with LPN #3 on 3/23/25 at 11:50 AM identified she was unsure what the pink circular stickers were for and identified that she thought they had been placed by the Infection Control Nurse, and had something to do with infections, but did not know anything else about the stickers. Interview with NA #4 on 3/23/25 at 11:51 AM identified she had seen the pink circular stickers on multiple resident entryways but had no idea what the stickers meant. Interview with NA #5 on 3/25/25 at 10:30 AM identified that the pink circular stickers were placed to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-03-26 · tag F0565 — failed to support the resident council — isolated
  Honor the resident's right to organize and participate in resident/family groups in the facility.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policy, and interviews, the facility failed to ensure resident council funds, that were raised during fund raising events, had complete and accurate record keeping, and were in an interest-bearing account. The findings include: Review of the resident council meeting minutes identified the following. Minutes dated 9/11/23 identified starting 9/18/23 to 9/27/23 there would be a [NAME] to raise money for resident council. Minutes dated 11/13/23 identified the craft fair on 11/10/23 and 11/11/23 raised $1200. Minutes dated 2/5/24 identified someone donated an Afghan to be raffled off for Mother's Day. Minutes dated 3/11/24 identified residents had a tag sale on 4/26/24 and 4/27/24. The Director of Recreation informed the residents she would be using the proceeds from the raffles and tag sale to purchase cloths for the prom and other recreation items needed for the residents. Minutes dated 4/1/24 identified Director of Recreation informed residents the Easter [NAME]…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-03-26 · tag F0583 — failed to protect personal privacy — isolated
  Keep residents' personal and medical records private and confidential.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #344) reviewed for dignity, the facility failed to ensure that the resident's medical information and care needs remained private. The findings include: Resident #344 was admitted to the facility on [DATE] with diagnoses that included sepsis, muscle weakness, and legal blindness. The care plan dated 3/21/25 identified Resident #344 had impaired visual function. Interventions included to tell the resident where items were being placed and to provide total feed assist with all meals. Observation on 3/23/25 at 11:00 AM identified a sign located on the exterior room door of Resident #344 and Resident #345 with the following: Resident is Legally Blind. Total Feed with meals. Keep items within reach. The sign also identified Resident #344's bed number. The 5 day MDS dated [DATE] identified Resident # 44 had intact cognition, was frequently incontinent of bowel and bladder and was…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-03-26 · tag F0644 — isolated
  Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for 1 of 3 residents (Resident #59) reviewed for pre-admission screening and resident review (PASARR), the facility failed to refer the resident, who had a new mental health diagnosis, to the State-designated authority. The findings include: Resident #59 was admitted to the facility in July 2022 with diagnoses that included anxiety disorder and osteoporosis with a pathological fracture. Notice of PASARR Level 1 Screen outcome dated 7/13/22 identified Resident #59 had no mental health diagnosis known or suspected and no diagnosis of dementia. No Level 2 is required because no serious behavioral health conditions or intellectual/developmental disabilities exist. If changes occur or new information refutes these findings, a new screen must be submitted. The quarterly MDS dated [DATE] identified Resident #59 had severely impaired cognition and had an active diagnosis of anxiety, depression, and dementia. The psychiatric APRN note dated…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-03-26 · tag F0658 — failed to meet professional standards of care — isolated
  Ensure services provided by the nursing facility meet professional standards of quality.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and interviews for 1 of 8 residents (Resident #112) reviewed for accidents, the facility failed to administer medications according to professional standards. The findings include: Resident #112 was admitted to the facility in October 2024 with diagnoses that included paroxysmal atrial fibrillation, dysphagia, and hypertension. The care plan dated 3/13/25 identified Resident #112 had a deficit in self-care function: activity intolerance. Interventions included set up/clean up assistance for eating/feeding and personal hygiene/oral care. The quarterly MDS dated [DATE] identified Resident #112 had intact cognition, required set-up or cleaning assistance with eating, had complaints of difficulty or pain with swallowing, and was on a mechanically altered diet while a resident. A physician's order dated 3/21/25 directed to administer the following medications. Apixaban 2.5mg, 1 tablet by mouth, twice daily for blood thinner related to paroxysmal…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 7 residents (Resident #59) reviewed for accidents, the facility failed to ensure every 15 minute checks were completed after an unwitnessed fall, per physician's order and per facility policy. The findings include: Resident #59 was admitted to the facility in July 2022 with diagnoses that included dementia, high blood pressure, history of falls, and heart failure. The quarterly MDS dated [DATE] identified Resident #59 had severely impaired cognition and required maximum assistance with dressing, toileting, and personal hygiene. The care plan dated 10/7/24 identified Resident #59 was at risk for falls Interventions included to remind Resident #59 to call for assistance, neurological checks and fall assessments per facility protocol. A reportable event form dated 11/15/24 at 7:30 AM identified Resident #59 reported falling in the dining room causing a bruise and abrasion to the left flank area. Interventions…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.7M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT