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Mansfield Center For Nursing And Rehabilitation

100 Warren Circle, Storrs Mansfield, CT 06268 · For profit - Limited Liability company · 98 certified beds · (860) 487-2300 Medicare & Medicaid certified

Call the home — (860) 487-2300 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jan 20252 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$24,460 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jan 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $24,460 in federal fines (most recent 2025-12-04)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1 Royce Cir · (860) 487-9200 · Call to confirm hours
Pharmacy
8 Royce Cir · (860) 429-1536 · Call to confirm hours
Grocery
1220 Storrs Rd · (860) 553-6555 · Call to confirm hours
Park
(860) 429-3065 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.9%18.0%15.4%better
Long-stay residents who lose too much weight7.3%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection1.5%1.5%2.0%better
Long-stay residents with depressive symptoms9.7%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.7%3.5%3.3%worse
Long-stay residents whose ability to walk worsened8.2%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.7%17.6%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%93.5%95.3%typical
Long-stay residents with pressure ulcers4.0%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control30.1%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.8%17.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.4%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine88.6%69.7%79.4%better
Short-stay residents rehospitalized after admission17.7%24.3%22.6%better
Short-stay residents with an outpatient ER visit10.3%10.7%12.0%better
Long-stay hospitalizations per 1,000 resident days1.342.061.67better
Long-stay outpatient ER visits per 1,000 resident days1.551.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

60.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 146 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

60.2%U.S. median 51.5%
Got home and stayed home
11.8%U.S. median 10.7%
Went back to hospital
61.1%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 61.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 54 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF60.2%CMS range 51.4–67.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 8.6–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge61.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting86.4%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.4%CMS range 4.4–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.72
RN hours/ resident / day
0.80
LPN hours/ resident / day
2.34
Aide hours/ resident / day
3.86
Total nurse hours/ resident / day
0.47
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 98 beds and averages 84.3 residents a day — about 86% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.86 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.34 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.61 hrs/resident/day on weekends vs 3.97 on weekdays — 9% thinner on weekends. RN hours go from 0.82 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-04-10)
10
at the previous standard inspection (2023-04-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 13 most serious are shown; the remaining 20 are one tap away and print in full.

  • Actual harm · Gcited before2025-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who was dependent on staff for transfers, the facility failed to ensure two (2) staff members were present during a mechanical lift transfer resulting in the resident tipping in the lift, hitting his/her head and sustaining an injury. The findings include:Resident #1's diagnoses included severe dementia with agitation, hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) following a subarachnoid hemorrhage (bleeding in the space between the brain and the membrane that covers it) affecting the left non-dominant side, muscle weakness and need for assistance with personal care. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of five (5) out of fifteen (15) indicative of severely impaired cognition, required substantial assistance with bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2025-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility documentation, review of facility policy, and interviews, for two of six sampled residents (Residents #13 and #47) reviewed for accidents, the facility failed to ensure the required staff assistance was utilized during the use of the mechanical lift, and for one of six sampled residents (Resident #33) the facility failed to ensure the required staff assistance was in place during a mechanical lift transfer and failed to ensure the resident was attached to the lift correctly, which resulted in an accident and injury. The findings include: 1. Resident #13 was admitted to the facility in January 2025 with diagnoses that included metabolic encephalopathy, dementia, and renal failure. The admission MDS assessment dated [DATE] identified Resident #13 had intact cognition, functional limitation in range of motion of the bilateral upper extremities, utilized a wheelchair for mobility, was dependent on staff for toileting hygiene, toileting and transfers from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-04-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one (2) of six (6) residents reviewed for (Resident #204), the facility failed to ensure a resident had appropriate supervision while in the bathroom, and that leg rests were removed from the wheelchair prior to a transfer, resulting in an injury and for accidents for (Resident # 31), the facility failed to ensure staff remove the plastic covering from a hot beverage within accordance to facility practice to prevent a burn and . The findings included : 1. Resident #204 had diagnoses that included Alzheimer's disease, and weakness of right dominant side following a stroke. The admission nursing assessment dated [DATE] at 5:30 PM identified Resident #204 was alert only to person, had problems with his/her memory, and had fallen within the last month. The fall risk assessment dated [DATE] identified Resident #204 had a fall within the previous six (6) months and was identified as a fall risk. The baseline care plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited beforedisputed · IDR2026-05-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for controlled substances, the facility failed to ensure controlled substances were securely stored in separately locked, permanently affixed compartments accessible only to authorized personnel, and failed to maintain accountability and chain of custody for controlled substances during reconciliation and disposal processes, resulting in one (1) bottle of Lorazepam becoming unaccounted for. The findings include:Resident #1 was admitted to the facility with diagnoses that included cerebral atherosclerosis, dementia and a cardiac pacemaker.The Change in Condition Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition (Brief Interview for Mental Status (BIMS) score of one (1), was receiving hospital care while a resident and was taking antidepressant and antianxiety medications.The Resident Care Plan (RCP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents (Resident #1) reviewed for medication administration, the facility failed to ensure medications that were not administered per physician orders were reported to the physician. The findings include:Resident #1 was admitted to the facility with diagnoses that included anxiety, dermatitis and hypothyroidism. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition (Brief Mental Interview for Mental Status (BIMS) score of fifteen (15) and was taking antianxiety medication. The Resident Care Plan (RCP) dated 2/17/26 identified Resident #1 had hypothyroidism. Interventions included to give thyroid replacement therapy as ordered, monitor/document/report signs of hypothyroidism, and stress the importance of taking the medication everyday. The RCP further identified Resident #1 had psychotropic medication use related to antianxiety. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited beforedisputed · IDR2026-04-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents (Resident #1) reviewed for medication administration, the facility failed to ensure medications were administered as ordered. The findings include:Resident #1 was admitted to the facility with diagnoses that included anxiety, dermatitis and hypothyroidism. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition (Brief Mental Interview for Mental Status (BIMS) score of fifteen (15) and was taking antianxiety medication. The Resident Care Plan (RCP) dated 2/17/26 identified Resident #1 had hypothyroidism. Interventions included to give thyroid replacement therapy as ordered, monitor/document/report signs of hypothyroidism, and stress the importance of taking the medication everyday. The RCP further identified Resident #1 had psychotropic medication use related to antianxiety. Interventions included medication as ordered and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who was dependent on staff for transfers and exhibited behavioral symptoms, the facility failed to follow the resident's plan of care when the resident exhibited behaviors during a mechanical lift transfer which resulted with the resident sustaining an injury. The findings include: Resident #1's diagnoses included severe dementia with agitation, hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) following a subarachnoid hemorrhage (bleeding in the space between the brain and the membrane that covers it) affecting the left non-dominant side, muscle weakness and need for assistance with personal care. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of five (5) out of fifteen (15) indicative of severely impaired cognition, required substantial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy/procedures and interviews, the facility failed to ensure that food stored in the refrigerator and freezer was labeled with an expiration and open date, and the staff failed to wear beard restraints. The findings include: During the initial brief tour of the kitchen on 4/2/25 at 9:41 AM with the Dietary Manager identified cooler #2 contained eight waffles in an open package stored with no expiration date and no open date as well as a Starbucks mocha drink that was 2/3 full. Interview on 4/2/25 at 9:42 AM with the Dietary Manager identified the waffles should be labeled with the open date and the expiration date. Observation on 4/2/25 at 9:46 AM identified the walk-in refrigerator contained shredded cabbage that was opened with no open date label and no expiration date and Parmesan cheese wrapped with saran wrap with no open date and no expiration date. Interview on 4/2/25 at 9:48 AM with the Dietary Manager identified the cabbage was recently opened to make coleslaw and that it should have been labeled with the date opened and date it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility policy/procedures and interviews for 1 of 3 residents (Resident #57) reviewed for pressure injuries, the facility failed to ensure facility staff used appropriate PPE when providing care to a resident on Enhanced Barrier Precautions (EBP) and failed to ensure infection control surveillance data collection reports were complete and compiled on a monthly basis. The findings include: 1. Review of the infection control program for the period of April 2023 to January 2024 with the Regional Director of Clinical Operations (RN #7) and the Infection Preventionist (IP) Nurse (RN #4) on 4/7/25 at 12:57 PM failed to identify that monthly surveillance infection reports and analysis of infection trends were completed from April of 2023 through January 2024 within the monthly Antibiotic Report as well as the quarterly reports provided for April 2023, July 2023, and October 2023. The Antibiotic Report was provided by RN #7, which indicated that this was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-10 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, facility policy and interviews, during a review of the facility antibiotic stewardship program, the facility failed to ensure that the facility's antibiotic surveillance tracking report of antibiotic use, patterns and resistant trends was completed and reviewed at the quarterly medical staff meetings and for one of five sampled residents (Resident #13) reviewed for unnecessary medications, the facility failed to ensure that the antibiotic stewardship was followed for a resident receiving antibiotics. The findings include: 1. Review of the antibiotic stewardship program for the period of April 2023 to January 2024 with the Regional Director of Clinical Operations (RN #7) and the Infection Preventionist (IP) Nurse (RN #4) on 4/7/25 at 12:57 PM failed to identify any completed documentation presented quarterly at the Medical Staff meeting that included rates of antibiotic usage, patterns and resistance trends, and infections which meet McGeer for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 755 Based on review of facility documentation, review of facility policy/procedures and interviews, the facility failed to establish a complete system of records of receipt and disposition of all controlled medications in sufficient detail to enable an accurate reconciliation. The findings include: Review of the bi-monthly narcotic drug audit form dated [DATE] identified the facility was auditing to ensure that medication carts were locked, all controlled drugs have a proof of use sheet, the narcotic count was correct, all change of shift narcotic count sheets were signed, all narcotic medications were labeled correctly, and no expired narcotic medication was stored in the medication cart. Review of the narcotic reconciliation with the ADNS on [DATE] at 1:40 PM identified that there were four binders in the ADNS office that contained the yellow Controlled Substance Disposition Records (CSDR), the CSDR sheets were organized by nursing unit and arranged in alphabetical order. Additionally, the oldest yellow CSDR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews, for one of six sampled residents (Resident #33) reviewed for accidents and required a mechanical lift for transfers, the facility failed to ensure the resident was assessed by a registered nurse following an incident that occurred during a transfer with the mechanical lift. The findings include: Resident #33's diagnoses included Alzheimer's disease, aphasia, muscle weakness and chronic kidney disease. The annual MDS assessment dated [DATE] identified Resident #33 had intact cognition, did not display behaviors, required maximal assistance with bed mobility, upper body dressing and was dependent on care for lower body dressing and toileting hygiene. The assessment further identified the resident did not ambulate, utilized a wheelchair and was dependent on staff for mobility. The care plan dated 8/21/24 identified Resident #33 had an activities of daily living (ADL) self-care performance deficit due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-13 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for the misappropriation of personal property, the facility failed to ensure a controlled medication prescribed for Resident #1, Ativan, was not removed from the facility. The findings include: Resident #1's diagnoses included cerebral infarction, anxiety, and depressive disorder. A physician's order dated 10/20/24 directed to administer Ativan 1 milligram (mg) every eight (8) hours as needed for anxiety. The Resident Care Plan dated 10/22/24 identified Resident had a history of depression and anxiety. Interventions directed to administer medications as ordered, monitor for effect, and psych consultation as needed. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 was alert and oriented to person, place, and time, experienced delusions, exhibited no behavioral symptoms, and received an antidepressant medication. The nurse's note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 20 citations
  • Potential for harm · Dcited before2025-01-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for misappropriation of the resident's controlled medication, the facility failed report the missing medication to the state agency within the noted two (2) hours. The findings include: Resident #1's diagnoses included cerebral infarction, anxiety, and depressive disorder. A physician's order dated 10/20/24 directed to administer Ativan 1 milligram (mg) every eight (8) hours as needed for anxiety. The Resident Care Plan dated 10/22/24 identified Resident had a history of depression and anxiety. Interventions directed to administer medications as ordered, monitor for effect, and psych consultation as needed. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 was alert and oriented to person, place, and time, experienced delusions, exhibited no behavioral symptoms, and received an antidepressant medication. The nurse's note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for hospitalizations, the facility failed to notify the provider timely of a change in condition leading to a hospitalization. The findings include: Resident #1 's diagnoses included hemiplegia and hemiparesis (paralysis and/or weakness) following a cerebral infarction (ischemic stroke where the blood flow to the brain is blocked) affecting the left dominant side and dysphagia (difficulty swallowing) following a cerebral infarction. The Admission/readmission Evaluation dated 8/27/24 identified that Resident #1 was cognitively intact and did not exhibit any Activities of Daily Living (ADL) impairments. Additionally, it identified that Resident #1's lung sounds were diminished on both the right and left sides and no cough was noted. The Resident Care Plan (RCP) dated 8/28/24 identified that Resident #1 had a deficit in self-care functioning and decreased mobility secondary to cerebral vascular accident with interventions that included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews, and review of facility documentation for one (1) of three (3) residents (Resident #1) reviewed for grievances, the facility failed to update the resident's care plan and card regarding the resident's care preferences/concerns. The findings included: Resident #1's diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side, anxiety, and abnormalities of gait and mobility. Review of the admissions Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 a Brief Mental Interview for Mental Status (BIMS) of fifteen (15), indicative of intact cognition. The MDS further identified Resident #1 required moderate assistance with toileting hygiene, bathing, and lower body dressing, and utilization of a wheelchair and walker. Review of Resident #1's Care Plan dated 10/30/24 identified a deficit in self-care related to cerebral vascular accident with left hemiplegia. Interventions directed to assistance of one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews, and review of facility documentation for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to ensure that once a new piece of equipment was ordered the equipment had the necessary fall prevention measures in place. The findings included: Resident #1's diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side, anxiety, and abnormalities of gait and mobility. Review of the admissions Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 a Brief Mental Interview for Mental Status (BIMS) of fifteen (15), indicative of intact cognition and required moderate assistance going from a sit to lying, lying to sitting on side of bed, sit to stand, chair/bed to chair transfers, and utilized a walker and wheelchair. Review of Resident #1's Care Plan dated 10/30/24 identified the potential for falls due to a cerebral vascular accident with left side weakness and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for medication administration, the facility failed ensure medications were administered in accordance with physician orders, failed to ensure a medication was administered in accordance with physician orders. The findings include: Resident #1's diagnoses included essential tremor. Review of hospital discharge orders dated 6/21/2024 directed Propranolol (used to tremors) 60 milligram (mg) 24-hour capsule by mouth daily. Physician order dated 6/21/2024 directed administer Propranolol HCL oral tablet 60 milligrams (mg) give one by mouth daily to start on 6/22/2024. Review of the June 2024 Medication Administration Record (MAR) identified the Propranolol HCL oral tablet 60 mg was administered on 6/22/2024 at 9 AM. Additional record review failed to identify Resident #1 received the Propranolol 60 mg 24-hour capsule by mouth daily, and identified Resident #1 received Propranolol HCL oral tablet 60 mg (a non-24-hour dose). Interview and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · E2023-04-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations and interviews for two out of seven residents (Residents #2 and #23) reviewed for dining, the facility failed to provide a homelike environment. The findings included: 1. Resident #2's diagnoses included gastro-esophageal reflux disease (GERD) without esophagitis, generalized anxiety disorder, and chronic obstructive pulmonary disease. The physician's orders dated 9/9/22 directed to provide a cardiac diet, with special instructions: Aspartame allergy and wheat allergy, Lactulose intolerance, and resident requested a regular diet. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident#2 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen, indicating no cognitive impairment. The resident required extensive assistance of two people for dressing and transfers, and set-up for eating. The resident was always incontinent of urine and bowel. The Resident Care Plan ( RCP) dated 2/10/23 identified a nutritional risk due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy and interviews for one of three sampled residents (Residents # 13 and # 21) who was at risk for the development of pressure ulcers, the facility failed to conduct a thorough and or an initial wound assessment on admission as a baseline to determine wound healing or deterioration The findings included: 1. Resident #13's diagnoses included severe protein calorie malnutrition dysphagia, diabetes, and contractures. A hospital Discharge summary dated [DATE] at 11:34 AM from an admission date of 12/14/2022 noted a skin impairment of the coccyx on 12/19/2023 and on 12/23/23 identified the area was maroon/purple in color 0.5CM in size. A nursing progress note dated 12/23/2022 at 2:19PM indicated Resident #13 was readmitted from the hospital and to continue to treat buttocks with Selan AF for mild redness and slight excoriation. A wound progress note dated 12/30/22 at 11:11 AM identified an area of moisture associated skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy review, and interviews for one of three residents (Resident # 43) reviewed for abuse, the facility failed to ensure that an investigation of alleged abuse was reported to the state agency in the required time frame. The findings include: Resident #43's diagnoses included aseptic necrosis of the left femur, mild unspecified dementia and adjustment disorder with anxiety and depressed mood. The quarterly MDS assessment dated [DATE] identified the resident was moderately cognitively impaired, required extensive two persons physical assistance for bed mobility, toileting and personal hygiene. The nurse's note dated 4/20/2022 at 9:08 PM identified that Person#2 who was visiting Resident #43 wanted to take the resident out of the facility due to Resident #43 alleging mistreatment by staff. RN #8 indicated Resident #43 was concerned about staff rushing while providing care and was afraid to ask to use the bathroom for fear that it would upset…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-11 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy review, and interviews for one of three residents (Resident # 43) reviewed for abuse, the facility failed to ensure that an investigation of alleged abuse was thoroughly investigated. The findings include: Resident #43's diagnoses included aseptic necrosis of the left femur, mild unspecified dementia and adjustment disorder with anxiety and depressed mood. The quarterly MDS assessment dated [DATE] identified the resident was moderately cognitively impaired, required extensive two persons physical assistance for bed mobility, toileting and personal hygiene. The nurse's note dated 4/20/2022 at 9:08 PM identified that Person#2 who was visiting Resident #43 wanted to take the resident out of the facility due to Resident #43 alleging mistreatment by staff. RN #8 indicated Resident #43 was concerned about staff rushing while providing care and was afraid to ask to use the bathroom for fear that it would upset staff. The Resident Care Plan (RCP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one residents (Resident # 11) reviewed for specialized treatment, the facility failed to ensure a clamp was at the bedside as directed per the plan of care The findings include: Resident # 11 's diagnoses included End Stage Renal failure and heart block. The physician's order dated 6/2/2022 directed care plan reviewed and accepted. The physician's order dated 1/10/2023 directed right chest specialized catheter with two lumens, to check intactness of onsite dressing every shift and no blood pressure to right upper extremity due to no functioning fistula. The admission MDS assessment dated [DATE] identified Resident # 11 had a no cognitive impairment and require extensive assistance of 2 people for bed mobility and transfer. The Resident Care Plan (RCP) dated 2/20/23 identified Resident #11 receives a specialized treatment 3 times a week. Interventions included in part, fluid restriction, to monitor specialized treatment access for bruit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of policy and interviews for one sampled residents ( Resident # 44) reviewed for death, the facility failed to ensure that staff followed the facility's policy and procedure for Pronouncement of a Death by a Registered Nurse. The findings include: Resident #44's diagnosis included prostate and bone cancer, diabetes mellitus, and polyneuropathy. The physician's Advanced directive form dated 2/27/2023 indicated the physician reviewed advanced directives, discussed risks and benefits and the resident chose Do Not Resuscitate (DNR), Nurse May Pronounce (NMP), Do Not Resuscitate (DNI), Do Not Hospitalize ( DNH), do not provide antibiotic therapy, do not provide intravenous therapy or artificial feedings. The form further indicated that a physician's order was written and signed along with a progress note with specific advanced directive specifications, the form was for Resident #43 and the physician. A nursing progress note dated 2/27/2023 at 10:25 PM indicated Resident #44 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and interviews for one sample resident (Resident # 44) on hospice, the facility failed to obtain a physician's orders for a RN May Pronounce at time of Death. The findings include: Resident #44's diagnosis included prostate and bone cancer, diabetes mellitus, and polyneuropathy. The physician's Advanced directive form dated 2/27/2023 indicated the physician reviewed advanced directives, discussed risks and benefits and the resident chose Do Not Resuscitate (DNR), Nurse May Pronounce (NMP), Do Not Resuscitate (DNI), Do Not Hospitalize ( DNH), do not provide antibiotic therapy, do not provide intravenous therapy or artificial feedings. The form further indicated that a physician's order was written and signed along with a progress note with specific advanced directive specifications, the form was related to Resident #43 and the physician. A nursing progress note dated 2/27/2023 at 10:25 PM indicated Resident #44 was admitted and an advanced directives included DNR, nurse may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and facility policy review, the facility failed to ensure that a licensed nurse remained present while non licensed staff members were in the medication room. The findings include: On 4/6/2023 at 10:20 AM observation of the 2nd floor nurses station identified two staff non licensed staff members asked RN #3 to let them into the medication room. RN#3 proceeded to unlock the medication room door and let the two non-licensed staff members in the medication room without the benefit of licensed staff presence. Further observation of the medication room on 4/6/23 at 10:20 AM identified the medication room door was closed and two people inside. After knocking on the door and asking if either were licensed staff members each replied no, they identified themselves as the Administrative Assistant and the scheduler. Further observation identified that all the cabinets were closed, and the refrigerator door was closed, and no medications were noted out on the counter. Observation also identified the locked medication cart was outside the medication room in front…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, review of facility documentation and interviews for one of two sampled residents (Resident #58) reviewed for pressure ulcer/injuries, the facility failed to notify the physician of a significant change in skin condition. The findings include: Resident #58 was readmitted to the facility from the hospital on 1/27/2020 with diagnoses that included acute on chronic congestive heart failure, chronic kidney disease and protein calorie malnutrition. The skin assessment dated [DATE] identified no alterations in skin integrity. The 5 day MDS assessment dated [DATE] identified Resident #58 was cognitively impaired and required extensive assistance of two for bed mobility, transfers, ambulation, personal hygiene, toileting and dressing. In addition, the MDS identified Resident #58 was at risk for pressure ulcers but had no current pressure ulcers. The Braden Risk assessment dated [DATE] identified Resident #58 was at moderate risk for skin breakdown. The nursing to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interviews for 1 sampled resident (Resident #125) reviewed for an allegation of mistreatment, the facility failed to ensure that the allegation was reported to the state survey agency and failed to report the outcome of the investigation to the state survey agency within five days of the allegation. The findings include: Resident #125's diagnoses included neoplasm of the bladder, type 2 diabetes mellitus, hyperlipidemia, hypertension and toxic encephalopathy. An admission MDS assessment dated [DATE] identified the resident was cognitively intact, did not have behaviors, required extensive assistance of two staff for bed mobility, transfers and toilet use. The assessment further noted that the resident was always continent. Review of the facility's grievance records identified a grievance dated 01/22/20 that identified that Resident #125 identified in a conversation with LCSW #1 that on the previous evening shift on 01/21/20 at 8:00 PM she/he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interviews for 1 sampled resident (Resident #125) reviewed for an allegation of mistreatment, the facility failed to thoroughly investigate the allegation and failed to protect the resident once an allegation of mistreatment was made. The findings include: Resident #125's diagnoses included neoplasm of the bladder, type 2 diabetes mellitus, hyperlipidemia, hypertension and toxic encephalopathy. An admission MDS assessment dated [DATE] identified the resident was cognitively intact, did not have behaviors, required extensive assistance of two staff for bed mobility, transfers and toilet use. The assessment further noted that the resident was always continent. Review of the facility's grievance records identified a grievance dated 01/22/20 that identified that Resident #125 identified in a conversation with LCSW #1 that on the previous evening shift on 01/21/20 at 8:00 PM she/he was in bed and rang the call bell to get assistance with going to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation and staff interviews for one of two sampled residents (Resident #58) reviewed for pressure ulcer/injuries, the facility failed to implement interventions to aid in the prevention of a pressure ulcer and failed to complete weekly wound assessments. The findings include: Resident #58 was readmitted to the facility from the hospital on 1/27/2020 with diagnoses that included acute on chronic congestive heart failure, chronic kidney disease and protein calorie malnutrition. The skin assessment dated [DATE] identified no alterations in skin integrity. The nurse aide care plan dated 1/28/2020 identified Resident #58 required moderate to maximum assistance with activities of daily living. The 5 day MDS assessment dated [DATE] identified Resident #58 was cognitively impaired and required extensive assistance of two for bed mobility, transfers, ambulation, personal hygiene, toileting and dressing. In addition, the MDS identified Resident #58 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #36) reviewed for oxygen therapy, the facility failed to maintain acceptable infection control practices during the implementation of care, handling, cleaning, storage and disposal of respiratory equipment. The findings include: Resident #36 had diagnoses that included; chronic obstructive pulmonary disease (COPD), acute on chronic diastolic heart failure and acute bronchitis. The care plan dated 10/15/2019 identified that the resident had an ineffective breathing pattern secondary to chronic obstructive pulmonary disease, with an interventions that included; administer oxygen as ordered per MD, oxygen precautions per protocol, administer medications as ordered and note effectiveness. The quarterly MDS assessment dated [DATE] identified Resident #36 had moderate cognitive impairment and required extensive assistance with two person physical support…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-04-11 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, and interview for 2 sample residents ( Residents #7 and # 47) reviewed for Resident Assessment, the facility failed to ensure the residents discharge assessment was completed and submitted to the state agency timely. The findings included: 1. Resident # 7 discharge MDS dated [DATE] was completed on 12/20/22. The MDS discharge was due to be submitted on 1/17/23. The discharge MDS was not submitted until on 4/6/23 (79 days late). 2. Resident # 47 discharge MDS dated [DATE] was not completed until on 4/4/23. The discharge MDS was not completed on 1/12/23 and needed to be submitted on 1/26/23. The discharge MDS was not completed on 4/4/23 (82 days late) and not submitted until on 4/6/23 (70 days late). Review of MDS Transmittal Record dated 4/6/23 identified Resident #7 and Resident #47 discharge MDS were submitted and accepted. Interview with RN # 5 on 4/4/23 at 11:51 AM identified she was responsible for completing and submitting the MDS data. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2020-03-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation, review of facility policy, and interviews, the facility failed to ensure that dietary staff had hair coverings in place while preparing food. The findings include: On 3/9/2020 at 9:30 AM, [NAME] #1 was observed with approximately 2 inches in length of hair on his/her chin and approximately ½ - 1 inch in length of hair on his/her face and was noted to not be wearing a beard net while preparing raw chicken in the food prep area of the kitchen. An interview on 3/9/2020 at 9:45 AM with the FSD (Food Service Director) identified he/she believed a beard with 1-2 inches in length was an acceptable range for a beard according to standards. The FSD identified that all employees were certified in food handling and must also pass the facility's training program. An interview and review of facility policy on 3/9/2020 at 11:15 AM with the FSD identified that for dietary employees, hair on the head must be covered with a cap or hairnet and beards must also be covered. Review of the Food Handler Course Book identified in part; hair has to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$24,460 in federal fines across 2 penalties.

  • $11,190 — penalty dated 2025-12-04
  • $13,270 — penalty dated 2025-04-10

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.2-1.2 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 1 of 53.0-2.0 vs chain
Quality measures 5 of 54.1+0.9 vs chain
The other 41 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Brentwood Center For Health & Rehabilitation, LLCYarmouth, ME 1 of 5The Pines At Utica Center For Nursing And RehabUtica, NY 2 of 5Beacon Brook Center For Health & RehabilitationNaugatuck, CT 2 of 5Bloomfield Center For Nursing & RehabilitationBloomfield, CT 2 of 5Eastside Center For Health & Rehabilitation, LLCBangor, ME 2 of 5Kennebunk Center For Health & Rehabilitation, LLCKennebunk, ME 2 of 5Ludlowe Center For Health & RehabilitationFairfield, CT 2 of 5Montowese Center For Health & RehabilitationNorth Haven, CT 2 of 5Riverside Health & Rehabilitation CenterEast Hartford, CT 2 of 5Shady Knoll Center For Health & RehabilitationSeymour, CT 2 of 5Summit At Plantsville Center For Health & RehabiliPlantsville, CT 2 of 5The Pines At Catskill Center For Nursing & RehabCatskill, NY 2 of 5The Pines At Glens Falls Ctr For Nursing & RehabGlens Falls, NY 3 of 5Augusta Center For Health & Rehabilitation, LLCAugusta, ME 3 of 5Cambridge Health And Rehabilitation CenterFairfield, CT 3 of 5Evergreen Center For Health & RehabilitationStafford Springs, CT 3 of 5Glastonbury Center For Health & RehabilitationGlastonbury, CT 3 of 5Hebrew Center For Health And RehabilitationWest Hartford, CT 3 of 5Laurel Ridge Center For Health & RehabilitationRidgefield, CT 3 of 5Maefair Center For Health & RehabilitationTrumbull, CT 3 of 5Marlborough Health & Rehabilitation CenterMarlborough, CT 3 of 5Reservoir Center For Health & Rehabilitation, TheMarlborough, MA 3 of 5Water's Edge Center For Health & RehabilitationMiddletown, CT 3 of 5Winship Green Center for Health & Rehab, LLCBath, ME 4 of 5Bethel Health Care CenterBethel, CT 4 of 5Brewer Center For Health & Rehabilitation, LLCBrewer, ME 4 of 5Dover Center For Health & RehabilitationDover, NH 4 of 5Huntington Hills Center for Health and RehabilitatMelville, NY 4 of 5Pines At Bristol For Nursing & Rehabilitation, TheBristol, CT 4 of 5Sharon Center For Health & RehabilitationSharon, CT 4 of 5Stone Bridge Center For Health & RehabilitationNewtown, CT 4 of 5The Pines At Poughkeepsie Ctr For Nursing & RehabPoughkeepsie, NY 4 of 5The Pines at Rutland Center for Nursing & RehabiliRutland, VT 4 of 5Village Crest Center For Health & RehabilitationNew Milford, CT 5 of 5Belair Care Center IncBellmore, NY 5 of 5Maple View Health & Rehabilitation CenterRocky Hill, CT 5 of 5Milford Health And Rehabilitation CenterMilford, CT 5 of 5Norway Center For Health & Rehabilitation, LLCNorway, ME 5 of 5Pine Heights at Brattleboro Center for Nursing & RBrattleboro, VT 5 of 5Regency House Nursing And Rehabilitation CenterWallingford, CT

Showing 40 of 41; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CEDAR HILL CAPITAL ASSOCIATES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF28%since 08/01/2024
JUNIPER CAPITAL ASSOCIATES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST20%since 08/01/2024
YSRO TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST20%since 08/01/2024
GILMARTIN, THOMASIndividualDIRECT OWNERSHIP INTERESTsince 08/01/2024
ILANA OSTREICHER FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF14%since 08/01/2024
MARC EPHRAM OSTREICHER FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST14%since 08/01/2024
OAK MANAGEMENT CAPITAL LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF20%since 08/01/2024
DAVID OSTREICHER FAMILY TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNFsince 08/01/2024
SHAYNA STEG FAMILY TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 08/01/2024
OSTREICHER, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 08/01/2024
OSTREICHER, ILANAIndividualINDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 08/01/2024
OSTREICHER, MARCIndividualINDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024
OSTREICHER, MARVINIndividualINDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 08/01/2024
OSTREICHER, MICHELLEIndividualINDIRECT OWNERSHIP INTERESTsince 08/01/2024
STEG, SHAYNAIndividualINDIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 08/01/2024
MANSFIELD ACQUISITION REALTY LLCOrganization5% OR GREATER SECURITY INTERESTsince 08/01/2024
MICHELLE OSTREICHER FAMILY TRUSTOrganization5% OR GREATER SECURITY INTERESTsince 08/01/2024
YITZCHOK STEG FAMILY TRUSTOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 08/01/2024
NATIONAL HEALTH CARE ASSOCIATES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024
HARRIS, BRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2025
LAGUARDIA, RALPHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024
LOPIANSKY, REBECCAIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/17/2025
STEG, YITZCHOKIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/10/2025
PREFERRED THERAPY SOLUTIONS LLCOrganizationADP OF THE SNFsince 08/01/2024
PROCARE LTC HOLDING LLCOrganizationADP OF THE SNFsince 08/01/2024

CMS files one row per role, so the 53 rows in the source record cover these 25 parties — each is shown once here with every role it holds. Nothing is omitted.

14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.3M
Net patient revenuemost recent cost report
-38.3%
Operating marginrevenue minus expenses
$198K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 51%Medicare 11%Other / private 38%

This home reported $198K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$549per resident / day
operating cost
$16,676per month
≈ monthly operating cost
$397per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075402. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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