Maple View Health & Rehabilitation Center

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 128 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 70.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 51% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 120 beds and averages 108.9 residents a day — about 91% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.54 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.63 on weekdays — 8% thinner on weekends. RN hours go from 0.59 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 25% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

21 citations, most serious first. The 10 most serious are shown; the remaining 11 are one tap away and print in full.

• Potential for harm · Dcited before2025-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #62) reviewed for accidents, the facility failed to provide adequate supervision during toileting to prevent a fall for a resident who was identified with severely impaired cognition and at high risk for falls. The findings include:The hospital admission history & physical form dated 8/2/25 at 10:33 PM identified Resident #62 had a history of atrial fibrillation, dementia, and congestive heart failure. Resident #62 was hypotensive with a blood pressure of 83/55 mm/Hg (normal range 120/80 mm/Hg). After intravenous (IV) fluids were administered, the resident's blood pressure was 112/64 mm/Hg. Resident #62 was disoriented, cachectic and was not in acute distress. Resident #62 had a chest x-ray with results indicating pneumonia. Resident #62 had received antibiotic and intravenous (IV) fluids in the emergency room. Resident #62 had been admitted to the hospital for acute kidney injury and…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-05-13 · tag F0565 — failed to support the resident council — pattern
  Honor the resident's right to organize and participate in resident/family groups in the facility.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, review of the facility grievance file, facility policy and interviews, the facility failed to ensure grievances were responded to in a timely manner regarding appropriate food temperatures for consumption. The findings include: Review of the Resident Council Minutes for 2/21/24 and 3/25/24 identified residents' reported concerns that meals were not served at the appropriate temperature. Inservice education on 4/2/24 indicated Nursing staff are aware to reheat food in the microwave when residents request or complain their food is cold or not warm enough. No plan was discussed for non-verbal residents. Interview with a resident on 5/8/24 at 1:30 PM identified food continues to arrive to units cold. Residents attribute the cold food temperatures to the delay in staff passing out the food. Observation on 5/9/24 at 12:00 PM of food identified food arriving on 2nd floor unit. Observation On 5/9/24 at 12:38 PM identified the last meal given to the resident on the 2nd floor. A temperature check of the last try was completed at 12:40 PM by surveyor and Registered Nurse…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-05-13 · tag F0561 — failed to honor residents' choices — isolated
  Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, policy review and staff interviews for 1 of 1 resident reviewed for choices (Resident #71), the facility failed to honor a family member's choice regarding having the resident out of bed to a chair by 11:00 AM. The findings include: Resident #71's diagnoses included early-onset Alzheimer's disease and seizure disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #71 with short-term and long-term memory impairments and noted dependence with eating, toileting, and transferring to and from a bed to a chair. The MDS further identified Resident #71 as incontinent of bladder and bowel. The care plan dated 4/22/24 identified Resident #71 had little, or no group activity involvement related to dementia and behaviors. Interventions included: assisting/escorting to activity functions and indicated resident preferred socializing with nursing staff and spouse. The care plan also noted at risk for Activities of Daily Living (ADL) self-care…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-05-13 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review clinical records, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident # 160 and Resident #259) reviewed for abuse, the facility failed to report allegations of abuse to other regulatory agencies. The findings included: 1. Resident #160's diagnoses included pancytopenia (significant reduction in the number of almost all blood cells), alcoholic cirrhosis of liver with ascites (abnormal fluid in the abdomen) and dementia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #160 as cognitively intact, requiring one person to assist with bed mobility, transfers, and personal care. The RCP dated 4/17/23 identified Resident #160 as dependent on staff for meeting emotional, intellectual, physical, social needs and noted cognitive dysfunction. Interventions directed to ensure activities are compatible with physical/mental capabilities, provide assist of one with activities of daily living and to monitor report changes in cognitive function. A…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-05-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
  Provide safe and appropriate respiratory care for a resident when needed.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, facility policy and interviews for the 2 of 2 residents (Resident # 77 and Resident #80) reviewed for oxygen, the facility failed to administer oxygen as prescribed. The findings included: 1. Resident #77 's diagnoses included Chronic Obstructive Pulmonary Disease (COPD) with (acute) exacerbation, dysphagia, and anxiety. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #77 as cognitively intact and required two persons to assist in bed mobility, transfers and one person assist with eating. The MDS also indicated Resident #77 experience shortness of breath/ trouble breathing when lying flat and required oxygen therapy. The Resident care plan dated 4/13/24 for chronic respiratory failure with hypoxia. Interventions included oxygen via nasal cannula at 2-3 L per minute and to monitor for respiratory distress. A physician's order dated 4/13/24 directed oxygen at 2 or 3 liters per minute continuous via nasal cannula. Observation on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2022-02-18 · tag F0623 — isolated
  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #64) reviewed for hospitalization, the facility failed to notify the Ombudsman within acceptable parameters when the resident was transferred and/or discharged to the hospital. The findings include: Resident #64's diagnoses included vascular dementia with behavioral disturbances, Alzheimer's disease, anxiety disorder, and major depressive disorder. The annual MDS assessment dated [DATE] identified Resident #64 had moderately impaired cognition with short and long term memory deficits, required extensive assistance with bed mobility, limited assistance with transfers and supervision with ambulation and utilized a walker. A nurse's note dated 12/21/21 at 3:59 AM identified that at 3:00 AM Resident #64 had increased agitation, attempted to hit staff with a rolling walker and was verbally abusive towards his/her roommate. The staff was unable to redirect the resident…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2022-02-18 · tag F0656 — failed to write and follow a full care plan — isolated
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #73) reviewed for Hospice, the facility failed to develop a comprehensive care plan to address the resident's hospice needs. The findings include: Resident #73 had diagnoses that include muscle weakness, hypertension, benign prostatic hyperplasia, adjustment disorder with mixed anxiety and depression, vascular dementia with behavioral disturbances, adult failure to thrive and major depressive disorder. A physician's order dated 1/6/22 directed for a hospice evaluation. The significant change MDS assessment dated [DATE] identified the resident was severely cognitively impaired, required extensive assistance with ADL's, was incontinent of bowel and bladder and was receiving hospice care. Interview on 2/16/22 at 1:32 PM with RN #1 indicated the MDS Coordinator updates the care plan when there is a change in condition. Interview on 2/17/22 at 11:59 AM…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2022-02-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
  Develop and implement policies and procedures for flu and pneumonia vaccinations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on clinical record reviews, review of facility documentation and interviews for one of five sampled residents (Resident #17) reviewed for pneumococcal immunizations, the facility failed to ensure documentation in the resident's medical record of the information/education provided regarding the benefits and risks of immunization and the administration of the pneumococcal vaccine. The findings include: During a review of the facility's infection control program, a sample of five residents' vaccination records were reviewed on 2/17/22 to determine immunization status for Covid-19, influenza and pneumonia. The review identified that Resident #17's consent form for the pneumococcal vaccinations was not complete and the vaccinations had not been administered. Further review identified Resident #17 was admitted to the facility in August of 2021. Interview on 2/17/22 at 10:35 AM with the IP identified Resident #17's pneumococcal immunization history was not available from his/her PCP, and the resident's family was not sure if Resident #17 had received them in the past. In addition,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2019-08-22 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
  Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #56) reviewed for food, the facility failed to ensure food was served at a safe and palatable temperature. The findings include: Resident #56 was admitted to the facility on [DATE] with diagnoses that included peripheral vascular disease, hypertension and dementia. A physician's order dated 6/27/19 directed to provide Resident #56 with a general diet. The quarterly MDS dated [DATE] identified Resident #56 had intact cognition, was continent of bowel and bladder and required set up only for eating. The care plan dated 7/17/19 identified Resident #56 had a problem or potential nutritional problem related to diagnoses of dementia and hypertension. Interventions included to provide and serve diet as ordered, and for the dietician to evaluate the resident and make changes as needed. Interview with Resident #56 on 8/19/19 at 1:59 PM identified that he/she was frustrated because…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2019-08-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy and interviews, the facility failed to maintain food preparation areas in a clean and/or sanitary manner. The findings include: 1. Observation on 8/19/19 at 9:40 AM of the kitchen with Dietary Aid #1 identified that sanitizing solution, used by kitchen staff, is obtained from a dispenser above the 3 bay sink. Dietary Aide #1 indicated the sanitizing solution is utilized in the food preparation areas by the cook staff, in the dishwashing room by the dietary aids, and there was a spray container with sanitizer located in the chemical room of the kitchen. The initial test of the solution contained in the spray bottle utilized for sanitizing surfaces in the kitchen and housed in the chemical closet contained less than 100 Parts Per Million (ppm). Dietary Aid #1 identified that he had not tested the solution on 8/19/19, and was not certain when it had last been tested. Dietary Aid #1 identified he had utilized the solution to clean surfaces in…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to NATIONAL HEALTH CARE ASSOCIATES — 42 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $4.2M paid to related parties — landlords or management companies under common ownership — equal to about 29% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT