Aspen Hill Rehabiliation & Healthcare Center
190 North Avenue, Haverhill, MA 01830 · For profit - Limited Liability company · 146 certified beds · (978) 372-7700 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0610) — most recent Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 5 actual-harm citations
- a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $134,274 in federal fines (most recent 2025-03-11)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.8% | 16.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.5% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.8% | 1.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 52.6% | 15.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.9% | 3.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 9.6% | 15.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 23.7% | 19.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.2% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 26.1% | 21.2% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 26.4% | 21.4% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 85.3% | 77.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 16.4% | 25.7% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 8.5% | 11.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.40 | 1.88 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.91 | 1.50 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 335 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 68.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 186 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.5%CMS range 51.8–62.4 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.8%CMS range 9.9–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 68.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 67.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 65.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.4%CMS range 6.3–13.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 146 beds and averages 117.7 residents a day — about 81% occupied, or roughly 28 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.08 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.07 hrs/resident/day on weekends vs 3.87 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.69 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
51 citations, most serious first. The 15 most serious are shown; the remaining 36 are one tap away and print in full.
- Actual harm · Gcited before2025-03-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #3), whose comprehensive plan of care and Care [NAME] (a summary of the resident's care needs, utilized by Certified Nurse Aides) indicated he/she required staff assistance with ambulation, the Facility failed to ensure staff consistently implemented and followed interventions related to ambulation, per his/her plan of care. On 02/11/25, Certified Nurse Aide (CNA) #2 saw Resident #3 ambulating by him/herself, and although she thought he/she required staff supervision with ambulation, CNA #2 did not provide him/her with supervision or assistance (per the plan of care) with ambulation. Resident #3 ambulated unassisted to his/her room, fell, was found a short time afterward on the floor, and was bleeding from a cut on his/her left eyebrow. Resident #3 was transferred to the Hospital Emergency Department (ED) and required three sutures to close the wound. Findings include: The Facility Policy, titled Comprehensive Person-Centered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #3), who was assessed by nursing as being at risk for falls, the Facility failed to ensure he/she was provided with the necessary level of staff assistance to prevent an incident resulting in an injury. On 02/11/25, Certified Nurse Aide #2, who was familiar with and had provided care to Resident #3, observed him/her ambulating alone, but did not provide or get another staff member to assist or supervise him/her. Resident #3 was found a short time later on the floor in his/her room, was bleeding from a cut on his/her left eyebrow, was transferred to the Hospital Emergency Department (ED) and required three sutures to close the head wound. Findings include: The Facility Policy, titled Managing Falls and Fall Risk, dated as revised 03/2018, indicated that based on previous evaluations and current data, the staff would identify interventions related to the resident's specific risks and causes to try to prevent the resident from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-01-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to keep one Resident (#1) free from abuse out of a total sample of 28 residents. Specifically, an allegation of abuse was made by Resident #95 and filed as a grievance, subsequently allowing the accused certified nursing aide to continue working, which led to the physical abuse of Resident #1. Findings include: Review of the facility policy titled Abuse, Neglect, Exploitation and Missapropriation Prevention Program, undated, indicated the following: - Identify and investigate all possible incidents of abuse, neglect, mistreatment, or misapporopriation of resident property. - Investigate and report any allegations within timeframes required by federal requirements. - Establish and implement a QAPI review and analysis of reports, allegations or findings of abuse, neglect mistreatment or misappropriation of property. Review of the facility policy titled Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating, revised September 2022,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-01-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to 1a. investigate an allegation of potential abuse for one Resident (#95), which 1b. failed to keep Resident (#1) free from abuse, out of a total sample of 28 residents. Specifically, Resident #95 reported to staff having been rough handled by a certified nursing aide. The report was not thoroughly investigated, which allowed the accused certified nursing aide to continue working, and eventually abuse Resident #1. Findings include: Review of the facility policy titled Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating, revised September 2022, indicates the following: -All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state, and federal agencies (as required by current regulation) and thoroughly investigated by facility management. Findings of all investigations are documented and reported. -All allegations are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-01-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review and interview, the facility failed to provide adequate supervision and ensure an environment free from accidents and hazards, for two Residents (#99 and #92) out of a total sample of 34 Residents. Specifically: 1.) For Resident #99, who was assessed by nursing to be a high risk for falls, the facility failed to ensure he/she received adequate supervision to prevent accidents when he/she experienced 13 falls over a span of 51 days, with two of those falls resulting in injuries which required 6 staples (12/16/23) and 12 sutures (12/29/23). 2.) For Resident #92, the facility failed to implement preventative interventions for accidents in a timely manner resulting in the Resident burning his/her feet on the heater, subsequently causing hospitalization. Findings include: Review of the facility policy titled Accidents and Incidents - Investigating and Reporting, dated and revised July 2017 indicated the following: All accidents or incidents involving residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0791 — failed to provide routine dental services — patternProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, policy review and interview, the facility failed to ensure dental services were provided for two Residents (#105 and #20) out of a total sample of 27 Residents. Specifically, the facility failed to:1. For Resident #105, the facility failed to acknowledge and implement the dentist's continued recommendations for the extractions of seven teeth.2. For Resident #20, the facility failed to ensure dental services were provided after being assessed by the contracted dentist on 10/22/2024, with recommendations.Findings include:Review of the facility policy titled Dental Services, dated and revised December 2016, indicated the following: - Routine and emergency dental services are available to meet the resident's oral health services in accordance with the resident's assessment and plan of care. - Routine and 24-hour emergency dental services are provided to our residents through: a contract agreement with a licensed dentist that comes to the facility monthly, referral to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to obtain the necessary psychotropic consent for one Resident (#44) out of a total sample of 27 residents. Findings include: Review of the facility policy titled Psychotropic Medication Use, revised February 2025, indicated the following: Prior to initiating the use of, increasing the dose of, or switching to a different psychotropic medication, the staff and physician will review the following with the resident/representative prior to obtaining documented consent or refusal The resident's/representative's right to accept or decline treatment. Resident #44 was admitted in June 2023 with diagnoses including dementia, anxiety, and depression. Review of the Minimum Data Set (MDS), dated [DATE], indicated a Brief Interview for Mental Status (BIMS) score of 7 out of 15, indicating a severe cognitive impairment. Review of the physician's orders for Resident #44 indicated he/she was prescribed the following medications: Mirtazapine 7.5 milligrams (a medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure an advanced directive was current and not expired for one Resident (#20) out of a total sample of 27 residents. Specifically, for Resident #20 the facility failed to ensure the [NAME] Guardianship and Probate Court Treatment Plan (a guardian appointed by a judge in probate court who is responsible for making decisions for an individual after a judge has decided they are not competent to make their own informed choices, including treatment with antipsychotic medication) was reviewed prior to the court appointed [NAME] Treatment Plan expired.Findings include: Review of the facility's policy titled, Advance Directives, undated, indicated Advanced Directives will be respected in accordance with state law and facility policy. Policy Interpretation and Implementation included but not limited to, 6. Prior to admission of a resident, the social services director or designee will inquire of the resident, his/her family members and/or his or her legal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview, the facility failed to ensure that activities of daily living were provided for one Resident (#79) out of a total sample of 27 Residents. Specifically, for Resident #79, the facility failed to ensure that the Resident received 1:1 (one to one) supervision while eating breakfast and that the plan of care was followed while Resident #79 was eating breakfast.Findings include: Review of the facility policy titled Activities of Daily Living (ADL), Supporting, dated and revised April 2025, indicated the following:- Residents who are unable to carry out activities of daily living independently receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene.- Appropriate care and services are provided for residents who are unable to carry out ADLs independently, with the consent of the resident, and in accordance with the plan of care, including appropriate support and assistance with: dining (eating, including meals and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation record review and interview, the facility failed to ensure staff maintained an accurate medical record for one Resident (#16) out of a total sample of 27 residents. Specifically, the facility failed to accurately document and transcribe Resident #16's supplemental oxygen flow rate.Findings include: Review of the facility policy titled Oxygen Administration dated and revised October 2010, indicated the following:- Verify that there is a physician's order for this procedure. Review the physician's order or facility protocol for oxygen administration.Resident #16 was admitted to the facility in May 2023 with diagnoses including asthma, morbid obesity and acute and chronic respiratory failure, chronic pulmonary edema, chronic diastolic heart failure.Review of Resident #16's most recent Minimum Data Set assessment dated [DATE] indicated that the Resident had a Brief Interview for Mental Status score of 15 out of 15 indicating intact cognition. Further review of the MDS indicated that the Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to meet professional standards of practice for four Residents (#111, #106, #71, and #112) out of a total of sample of 28 residents. Specifically; 1. For Resident #111, the facility failed to ensure nursing implemented compression stockings as ordered by the physician. 2. For Resident #106 the facility failed to ensure nursing clarified a physician's order for g-tube flushes (two different flush orders) and failed to ensure Resident #106's feeding tube pump was set to the correct flush settings. 3. For Resident #71 the facility failed to ensure Resident #71's diet was least restrictive. 4. For Resident #112 the facility failed to obtain weights as ordered by the physician. Findings include: 1.) Review of the facility policy titled Apply Anti- Emboli Stockings (TED Hose), dated as revised October 2010, indicated the purpose of this procedure is to improve venous return to the heart, to improve arterial circulation to the feet, to minimize…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure sufficient staffing to assure residents attain or maintain the highest practicable physical, mental, and psychosocial well being. Specifically, the facility failed to have sufficient staffing on the weekends as indicated on the payroll-based journal report submitted to The Centers of Medicare and Medicaid (CMS) for FY (Fiscal Year) Quarter 4, 2024. Findings include: Review of the PBJ Staffing Data Report CASPER Report 1705D FY Quarter 4 2024 (July 1 - September 30) indicated the following: -This Staffing Data Report identifies areas of concern that will be triggered (e.g., requires follow-up during the survey). -Excessively Low Weekend Staffing Triggered = Submitted Weekend Staffing data is excessively low Review of the facility's 'Facility Assessment Tool, not dated, indicated at the staffing plan the following: Total Number Needed or Average or Range of Staff: -Licensed nurses providing direct care = 15. -Nurse Aides = 30. -Hours Per Patient Day (HPPD) = 3.20 total direct care staff. Review of the facility staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, and interviews, the facility failed to ensure 1.) medications were labeled, and dated once opened, according to manufacturer's guidelines in two out of three medication carts sampled, and 2.) ensure medications were stored in locked compartments on one nursing unit. Findings include: Review of facility policy titled Medication Labeling Storage undated, indicated the following: -The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. -Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes) containing medications and biological's are locked when not in use, and trays or carts used to transport such items are not left unattended if open or otherwise potentially available to others. -If the facility has discounted, outdated or deteriorated medications or biological's, the dispensing pharmacy is contacted for instructions regarding returning or destroying these items. -Medications requiring refrigeration are stored in a refrigerator located in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-16 · tag F0840 — patternEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure that recommended specialist appointments were scheduled for three Residents (#32, #28, and #93), who had recommendations for an evaluation for cataract surgery from the consulting eye doctor, out of a total sample of 28 residents. Findings include: Review of facility policy titled Consultants, dated as revised December 2009, indicated the following: -Our facility may use as needed outside resources to furnish specific services to residents and to the facility. During the Resident Group meeting on 1/15/25 at 11:06 A.M., three residents indicated that they were recommended to have follow up appointments for the evaluation of cataracts, but no appointments have been communicated with them. 1a. Resident #32 was admitted to the facility in December 2021 with diagnoses that include vertigo and hyperlipidemia. Review of Resident #32's most recent Minimum Data Set (MDS) Assessment, dated 10/17/24, indicated a Brief Interview for Mental Status exam score of 8 out of a possible 15, indicating moderate cognitive impairment.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure accurate documentation in the medical record for four Residents (#88, #47, #418, #89) out of a total sample of 28 residents. Specifically: 1. For Resident #88 nursing documented in the Treatment Administration Record (TAR) that a. oxygen (O2) was running at the correct setting, when it was not, b. that the O2 tubing was changed as ordered and c. that foam ear protectors were in place as ordered. 2. For Resident #47 the facility failed to ensure his/her risperidone (antipsychotic medication) order included an associated diagnosis as part of the physician's order. 3. For Resident #418 the facility failed to document accurately in the Medication Administration Record (MAR) when the nurse documented adminstraion of Insulin was given when it was not. 4. For Resident #89 the facility failed to document the appropriate vitals location for blood pressure. Findings include: 1. The facility policy titled Oxygen Administration, dated as revised October 2010, indicated the following: -Place appropriate oxygen device on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 36 citations
- Potential for harm · D2025-01-16 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement their abuse policy by failing to investigate an allegation of abuse from one Resident (#95), which led to the abuse of another resident by the same certified nursing aide, out of a total sample of 28 residents. Specifically, Resident #95 alleged a certified nursing aide handled him/her roughly and refused to put the correct sized brief on Resident #95, which was filed as a grievance by the facility, ultimately leading to the same certified nursing aide physically abuse Resident #1. Findings include: Review of the facility policy titled Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating, revised September 2022, indicates the following: -All reports of resident abuse (including injuries of uknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state, and federal agencies (as required by current regulation) and thoroughly investigated by facility management. Findings of all investigations are documented and reported. -All allegations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to report an allegation of potential abuse for one Resident (#95) out of a total sample of 28 residents. Specifically, Resident #95 reported rough handling of a certified nursing aide to another staff member and the incident was not reported and filed as a grievance. Findings include: Review of the facility policy titled Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating, revised September 2022, indicates the following: - All reports of resident abuse (including injuries of uknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state, and federal agencies (as required by current regulation) and thoroughly investigated by facility management. Findings of all investigations are documented and reported. - If resident abuse, neglect, exploitation, misappropriation of resident property or injury of uknown source is suspected, the suspicion must be immediately reported to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure that an individualized, comprehensive care plan was implemented for one Resident (#106), out of a total sample of 28 residents. Specifically for Resident #106, the facility failed to implement fall mats. Findings include: Review of the facility policy titled Care Plans, Comprehensive Person-Center, dated as revised March 2022, indicated: -A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. 7. The comprehensive, person-centered care plan: a. includes measurable objectives and timeframes; b. describes the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being, including: (1) services that would otherwise be provided for the above, but are not provided due to the resident exercising his or her rights, including the right to refuse treatment. Resident #106 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide treatment and care in accordance with professional standards of practice for one Resident (#111), out of a total sample of 28 residents. Specifically, the facility failed to follow physician orders to obtain daily weights for a resident with a diagnosis of congestive heart failure (condition when the heart muscle doesn't pump blood as well as it should causing a potential for fluid buildup/ weight gain), nursing did not obtain daily weights for 3 consecutive days and then Resident #111 was found to have a 5.2-pound weight gain. Findings Include: Review of the facility policy titled Heart Failure - Clinical Protocol, dated as revised November 2018, indicated: 1. The physician will review and make recommendations for relevant aspects of the nursing care plan; for example, what symptoms to expect, how often and what (weights) to monitor, when to report findings to the physician, etc. Resident #111 was admitted to the facility in December 2024 with diagnoses including pneumonia, chronic diastolic heart failure (CHF),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to provide care, consistent with professional standards of practice to promote healing, prevent infection, and prevent new ulcers from developing for one Resident (#473) out of a total sample of 28 residents. Specifically for Resident #473, the facility failed to obtain a physician's order with appropriate settings for an air mattress that was in use. Findings include: Resident #473 was admitted to the facility in December 2024 with diagnoses that include heart failure and hypotension Review of Resident #473's most recent Minimum Data Set (MDS) Assessment, dated 1/2/25, indicated a Brief Interview for Mental Status exam score of 12 out of 15, indicating moderate cognitive impairment. On 1/14/25 at 7:57 A.M. and 1:36 P.M., the surveyor observed Resident #473 in bed on an air mattress. The air mattress was set at 175 pounds (lbs.). On 1/15/25 at 7:34 A.M., 8:08 A.M., and 9:31 A.M., the surveyor observed Resident #473 laying in bed on an air mattress. The air mattress was set at 175 lbs. Review of Resident #473's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide care and maintenance of a Peripherally Inserted Central Catheter (PICC: a flexible tube inserted through a vein in one's arm and passed through to the larger veins near the heart, used to deliver medications intravenously [IV] ), consistent with professional standards of practice for one Resident (#106), out of a total sample of 28 residents. Specifically, for Resident #106, the facility failed to change the PICC line dressing as ordered by the physician and the facility failed to obtain weekly measurements for the external length of Resident #106's PICC line to ensure the PICC line had not migrated (moved from the heart to another area, which could have a significant impact on treatment, or cause serious harm). Findings include: Review of the Lippincott Manual of Nursing Practice, 11th Edition, dated 2021, included the following for documentation related to PICC line migration and dressing changes: Use a sterile measuring tape or incremental markings on the catheter to measure the external length of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to provide respiratory care service in accordance with professional standards of practice for one Resident (#88) out of a total sample of 28 residents. Specifically, the facility failed to maintain Resident #88 on the Oxygen (O2) level ordered by the physician, failed to change the O2 tubing as ordered by the physician, and failed to implement foam ear protectors on the nasal cannula. Findings include: The facility policy titled Oxygen Administration, dated as revised October 2010, indicated the following: -Place appropriate oxygen device on the resident (i.e., mask, nasal cannula and/or nasal catheter). -Adjust the oxygen delivery device so that it is comfortable for the resident and the proper flow of oxygen is being administered. Resident #88 was admitted to the facility in September 2024 and has diagnoses that include Acute Respiratory Failure with Hypoxia and shortness of breath. Review of the most recent Minimum Data Set (MDS) assessment, dated 12/7/24, indicated that on the Brief Interview for Mental Status exam…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure a care plan was developed for Trauma Informed Care, or Post Traumatic Stress Disorder (PTSD) with resident specific triggers and interventions, for two Residents (#7 and #85) out of a total sample of 28 residents. Findings include: By the end of the survey the facility failed to produce a policy for trauma informed care or PTSD. 1. Resident #7 was admitted to the facility in May 2023 with diagnoses including PTSD, depression and anxiety. Review of the most recent Minimum Data Set (MDS) assessment, dated 12/5/24, indicated Resident #7 scored a 15 out of 15, indicating intact cognition. Review of the active diagnoses list indicated Resident #7 has a diagnosis of PTSD. Review of the facility document titled Social Services Assessment - V 4, dated 5/12/23, indicated that Resident #7 did not experience a past trauma. Review of the current active care plan indicated a focus for PTSD related to family discord/abuse. Further review indicated the following interventions: -Accept my current level of function. Be consistent,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview for one Resident (#71) out of a total sample of 28, the facility failed to provide dental care. Findings include: Review of the facility policy titled Availability of Services, Dental, dated as revised August 2007 indicated that dental services are available to all residents requiring routine and emergency dental care. Resident #71 was admitted to the facility in May 2024 with diagnoses including Parkinson's Disease, malnutrition and depression. Review of the most recent Minimum Data Set (MDS) assessment, dated 10/31/24, indicated Resident #71 scored a 15 out of a possible 15 on the Brief Interview for Mental Status exam indicating intact cognition. The MDS further indicated Resident #71 did not have any obvious broken/carious teeth. During an interview on 1/15/25, at 2:05 P.M., Resident #71 said that he/she has not seen the dentist while a resident at the facility but that if it would help him/her to chew he/she would want to see the dentist. Resident #71 also said that he/she had not been asked if he/she wanted to see a dentist.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to have one Resident (#93), out of a total sample of 28 residents seen by the oral surgeon after the consulting dentist made the recommendation for tooth extractions and new dentures in May 2024. Findings include: Review of the facility policy titled Medication and Treatment Orders, Dental Services, dated February 2014, indicated the following: -Orders for the treatment of the resident's dental problems must be signed by the attending dentist. -All orders for the treatment of the resident's dental problems must be in writing and signed and dated by the dentist providing the service. -Medication orders and treatment will be administered by nursing service personnel as soon as the order has been received. -The residents attending physician must be informed of the treatment and medications ordered by the dentist. - Any conflict in treatment or medication must be brought to the attention of the dentist, attending physician, and director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to develop a Quality Assurance Performance Improvement (QAPI) after two allegations of abuse for one certified nursing aide. Specifically, two Residents alleged abuse against the same certified nursing aide, and the facility failed to develop and implement a QAPI plan to prevent quality of care issues and ensure safety of residents. Findings include: Review of the facility policy titled Quality Assurance and Performance Improvement (QAPI) Program, undated, indicated the following: -The objectives of the QAPI program are to 1. provide a means to measure current and potential indicators for outcomes of care and quality of life. 2. provide a means to establish and implement performance improvement projects to correct identified negative or problematic indicators. 4. establish systems through which to monitor and evaluate corrective actions. -The Administrator is responsible for assuring that this facility's QAPI program complies with federal, state, and local regulatory agency requirements. -The QAPI committee reports directly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review for two Residents (Resident #111 and #2i) out of a total sample of 30 residents, the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections. Specifically, 1a. For Resident #111, the facility failed to implement contact precautions, for a Resident who was diagnosed with Clostridium difficile (C. difficile- an inflammation of the colon). 1b. For Resident #2i, the facility failed to implement contact precautions, for a Resident who was diagnosed with Methicillin-Resistant Staphylococcus Aureus (MRSA- a bacteria that is resistant to several antibiotics). Findings include: Review of the facility policy titled Isolation-Categories of Transmission-Based Precautions, dated September 2022 indicated the following: - Transmission based precautions are initiated when a resident develops signs and symptoms of a transmissible infection; arrives for admission with symptoms of an infection; or has a laboratory confirmed infection; and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to offer the COVID 19 (Coronavirus disease) vaccine to two out of a sample of six employees. Specifically, the facility failed to offer COVID 19 vaccinations during new hire orientation. Findings include: A review of the facility policy titled, Employee Infection and Vaccination Status, dated as revised January 2024, indicated the following: -Prior to or upon an employee's duty assignment, the facility will assess the status of an employee's vaccination against infectious conditions. Vaccinations are documented in the employee health record. -Employees will be current with mandated vaccinations prior to performing direct resident care. -Employees are offered or provided with vaccinations per state or local agency policies/regulations. -Employees are provided with education materials to make informed decisions for non-mandated vaccinations. If declined, a declination form is completed and placed in the employee's health record. A review of 6 employee health records indicated 2 out of the 6 employees had not been vaccinated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the 1) facility failed to maintain a homelike environment on two of three resident units and 2) failed to ensure the appropriate water temperatures were maintained in three of three resident units. Findings include: Review of the facility policy titled Homelike Environment, revised and dated February 2021 indicated the following: *The facility staff and management maximizes, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. These characteristics include a clean, sanitary and orderly environment. 1a) The following was observed on the B Unit on 1/25/24 at 9:15 A.M.: *In room [ROOM NUMBER] there was a gouge on the bathroom door resulting in scraped paint. * In room [ROOM NUMBER] a wooden panel above the heater which is below the window was falling off of the wall, there was missing paint on the wall next to the hand sanitizer pump by the room door and plaster was exposed. *In room [ROOM NUMBER] floor molding was missing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, policy review and interviews, the facility 1) failed to provide incontinence care for three Residents (#49, #51 and #24), 2) failed to obtain physician's orders for the use and care of an indwelling urinary catheter for one Resident (#316) and 3) failed to ensure adequate infection control practices were implemented and the use of a privacy bag was used for one Resident (#75) with an indwelling urinary catheter out of a total sample of 34 residents. Findings include: 1a. Review of the facility policy titled, Urinary Continence and Incontinence - Assessment and Management, dated August 2022, indicated the following: *The staff and practitioner will appropriately screen for, and manage, individuals with urinary incontinence. *Management of incontinence will follow relevant clinical guidelines. *As indicated, and if the individual remains incontinent despite treating transient causes of incontinence, the staff will initiate a toileting plan. Resident #49 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3.) For Resident #317 who required a bipap (bilevel positive airway pressure, ventilation machine used to help someone get oxygen at night), the facility failed to obtain physician's orders. Resident #317 was admitted to the facility in January 2024 with diagnoses including interstitial pulmonary disease, pulmonary fibrosis, centrilobular emphysema. Review of the Minimum Data Set (MDS) assessment, dated 1/20/24, indicated Resident #317 had a Brief Interview of Mental Status (BIMS) score of 15 out of a possible 15 which indicated he/she was cognitively intact. Review of the health status note, dated 1/22/24, indicated: -the patient admitted from hospital with history of severe chronic obstructive pulmonary disease (COPD) emphysema with hypoxia, pulmonary hypertension, pleural effusion. He/she is oxygen dependent. He/she uses the BiPAP. Review of the physician's orders, dated 1/24/24, failed to include orders for the bipap. Review of the active plan of care, dated 1/25/24, failed to include the use of bipap. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staffing level reviews and interviews, the facility failed to ensure that sufficient staffing levels were maintained to safely and adequately meet each resident's personal and cognitive care needs. Findings include: During offsite preparation, the CASPER Payroll-Based Journal (PBJ) Staffing Data Report submitted by the facility for Fiscal Year (FY) Quarter 4 2023 (July 1- September 30th) was reviewed. The facility's report triggered that the facility reported excessively low weekend staffing. Review of the facility assessment indicated the following: *The average daily census of the facility is 106.6. *The daily number of Nurses and Certified Nursing Aids (CNAs) required to care for the residents is 30. *The daily number of Nurses required to care for the residents is 27. The Administrator provided the surveyor with the expected daily PPD (Per Patient Day) of the facility which was 3.19. Review of the daily schedules from July to September 2023 indicated that all weekend shifts during this time frame were below the facility's expected staffing levels, with no weekend…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, records reviewed, policy review and interviews, the facility failed to ensure it was free of a medication error rate of five percent or greater when 2 of 4 nurses, on 2 of 3 nursing units made 4 errors in 29 opportunities, totaling a medication error rate of 13.79%. These errors impacted 2 Residents (Resident #32 and #366) out of 6 residents observed. Findings include: Review of the facility policy titled, Administering Medications, not dated, indicated: Medications are administered in a safe and timely manner, and as prescribed. Medications are administered in accordance with prescriber orders, including any required time frame. Medications are administered within one hour of their prescribed time, unless otherwise specified. 1a. For Resident #32, Nurse #5 did not administer Folic Acid 1 milligram (mg) as ordered. During an interview and observation on 1/24/24 at 8:54 A.M., Nurse #5 said he was unable to find Folic Acid 1 mg in the medication cart or in medication storage room so he is unable to administer the medication. The surveyor did not observe Nurse #5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, policy review, and interviews the facility failed to 1.) ensure medication carts were locked when unattended on three out of three nursing units and 2.) medications carts were kept clean and orderly in two of four medication carts observed. Findings include: Review of the facility policy titled Medication Labeling and Storage, revised 2/23, indicated The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, sanitary manner. 1. On 1/23/24 at 6:58 A.M., the surveyor observed the high side medication cart in the hallway of the A unit unlocked and unattended. During an interview on 1/23/24 at 6:59 A.M., Nurse #6 said she should have locked her medication cart prior to walking away from it but did not. On 1/23/24 from 7:40 A.M. to 7:56 A.M., the surveyor observed the low side medication cart in the hallway of the C unit unlocked and unattended. On 1/23/24 at 9:58 A.M., the surveyor observed the low side medication cart in the hallway of the B unit unlocked and unattended. During an interview on 1/23/24 at 10:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-25 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. For Resident #94 the facility failed to maintain an accurately documented medical record to reflect the refusal or non-use of Bi-level positive airway pressure (BiPAP), a non-invasive ventilation machine. Resident #94 was admitted to the facility in August of 2023 with diagnoses that include but are not limited to obstructive sleep apnea, chronic pulmonary disease, chronic respiratory failure, emphysema, shortness of breath, anxiety, and depression. Review of Resident #94's most recent Minimum Data Set (MDS), dated [DATE], indicated that the resident had a Brief Interview for Status Mental (BIMS) score of 10 out of a possible 15 indicating that he/she has moderate cognitive impairment. Further review of the MDS indicated that Resident #94 utilized non-invasive mechanical ventilation both on admission and while a resident at the facility. The following observations were made by the surveyor: *On 01/23/24 at 03:24 P.M., A BiPAP machine was on the windowsill, no mask or tubing attached, nor was there a power…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and policy review, the facility failed to ensure resident Protected Health Information (PHI) was secure on 1 of 3 units. Specifically, nurses on the C Unit failed to ensure PHI on the medication administration computers was not visible and accessible on the nursing unit. Findings include: Review of the facility policy titled, Confidentiality of Information and Personal Privacy, revised 10/17, indicated Our facility will protect and safeguard resident and personal privacy. The facility will safeguard the personal privacy and confidentiality of all resident personal and medical records. Access to resident personal and medical records will be limited to authorized staff and business associates. On 1/23/24 at 8:48 A.M., the surveyor observed the high side medication cart on the C Unit with the medication administration laptop screen open to resident information including the resident's picture, date of birth , and the resident medications. No nurse was present at the medication cart. On 1/23/24 from 10:57 A.M. to 11:25 A.M., the surveyor observed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to send a copy of a facility initiated 30-day Notice of Intent to Discharge/Transfer to the Office of the State Long-Term Care Ombudsman. Specifically, for one resident (#67) out of a total sample of 34 residents, the Office of the State Long- Term Care Ombudsman was not notified when a facility initiated 30-day Notice of Intent to Discharge/Transfer was issued. Resident #67 was admitted in August of 2023 with diagnoses including, but not limited to, Chronic systolic (congestive) heart failure, muscle wasting and atrophy, morbid obesity, pain, Type 2 Diabetes, and major depressive disorder. Review of the most recent Minimum Data Set (MDS), dated [DATE], indicated Resident #67 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicating he/she is cognitively intact. Record review indicated the 30-Day Notice of Intent to Discharge/ Transfer was issued to Resident #67 on 1/16/24. Record review failed to indicate that the State Long- Term…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to implement the plan of care for two Residents (#57 and #99) out of a total sample of 34 residents. Specifically: 1. For Resident #57, the facility failed to provide padded side rails. 2. For Resident #99, the facility failed to implement individualized fall care plan interventions. Findings include: 1. Resident #57 was admitted to the facility in 2/18 with diagnoses including dementia, major depressive disorder, adult failure to thrive and dysphagia. Review of Resident #57's most recent Minimum Data Set (MDS) dated [DATE], indicated he/she was assessed by staff to have severe cognitive impairments. The MDS further indicated that the Resident required assistance of a staff member for dressing and bathing. On 1/23/24 at 8:27 A.M. and 11:01 A.M., the surveyor observed Resident #57 in bed without pads on his/her side rails. On 1/24/24 at 7:51 A.M. and 10:13 A.M., the surveyor observed Resident #57 in bed without pads on his/her side rails.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview, the facility failed to provide care in accordance with professional standards of practice for one Resident (#76) out of a total sample of 34 Residents. Specifically, for Resident #76, the facility failed to implement the physician's orders for no paper products on meal trays. Findings include: Resident #76 was admitted to the facility in September 2020 with diagnoses that included Alzheimer's disease, dysphagia, and anxiety. Review of Resident #76's most recent Minimum Data Set (MDS) dated [DATE], indicated he/she was assessed by staff to have severe cognitive impairments. On 1/23/24 from 8:00 A.M. to 8:05 A.M., the surveyor observed Resident #76 eating their breakfast. The tray was observed to have a paper napkin and the Resident paper meal ticket. On 1/23/24 at 11:57 A.M., the surveyor observed Resident #76 eating their lunch tray, the tray was observed to have a paper napkin and a paper pepper packet. On 1/24/24 from 7:55 A.M. to 8:03 A.M., the surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to provide assistance with meals as needed for two Residents (#57, #36) out of a total of 34 sampled residents. Findings include: Review of the facility policy titled Activities of Daily Living (ADLs), revised 3/18, indicated Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with: D. dining (meals and snacks) 1. Resident #57 was admitted to the facility in February 2018 with diagnoses including dementia, major depressive disorder, adult failure to thrive and dysphagia. Review of Resident #57's most recent Minimum Data Set (MDS) dated [DATE], indicated he/she was assessed by staff to have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews the facility failed to ensure nursing provided treatment and services consistent with professional standards of practice to promote healing of a pressure ulcer for a one Resident (#316) out of a total sample of 34 Residents. Specifically for Resident #316, who was assessed by nursing to be at risk for skin breakdown and whose hospital paperwork indicated he/she had a stage two pressure ulcer (Partial thickness loss of dermis presenting as a shallow open ulcer with a red/pink wound bed, without slough), the facility failed to implement interventions to prevent a decline in the pressure ulcer. When on 1/13/24 during the evening shift, nursing observed a dressing on Resident #316's tail bone dated 1/9/24. On 1/15/24, Resident #316 was evaluated by the wound physician, the wound was documented as an unstageable (full thickness tissue loss in which the actual depth of the ulcer is completely obscured by slough and/or eschar in the wound bed) deep tissue injury (purple or maroon localized area of discolored, intact skin or blood-filled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, policy review and interviews, the facility failed to address a significant weight loss for 1 Resident (#97) out of a total sample of 34 residents. Finding include: Review of the facility policy titled, Weight Assessment and Intervention, undated, indicated the following: *Residents are weighed upon admission and at intervals established by the interdisciplinary team. *Any weight change of 5% or more since the last weight assessment is retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the dietitian in writing. * The threshold for significant unplanned and undesired weight loss will be based on the following criteria a. One month - 5% weight loss is significant; greater than 5% is severe. b. Three months - 7.5% weight loss is significant; greater than 7.5% is severe. c. Six months - 10% weight loss is significant; greater than 10% is severe. Resident #97 was admitted to the facility in October 2023 with diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, policy review, and record review, the facility failed to provide care and maintenance of a peripherally inserted central catheter (PICC), consistent with professional standards of practice for one Resident (#318), out of a total sample of 34 residents. Specifically, for Resident #318 the facility failed to obtain PICC line measurements upon admission and weekly as ordered. Findings include: Review of the facility policy titled, Central Venous Catheter Care and Dressing Changes, dated as revised March 2022, indicated: 6. Measure the length of the external central venous access device with each dressing change. Compare with the length documented at insertion. 8. For PICCs, measure arm circumference and compare with baseline when clinically indicated to assess for edema and possible deep-vein thrombosis. Resident #318 was admitted to the facility in January 2024 with diagnoses including spinal osteomyelitis. Review of the Minimum Data Set (MDS) assessment, dated 1/17/24, indicated Resident #318 had a Brief Interview of Mental Status (BIMS) score of 15 out of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed, policy review and interviews, the facility failed to act upon recommendations made by the Consultant Pharmacist during monthly Medication Regimen Reviews (MRR) for three Residents (#99, #318, #67), out of a total sample of 34 residents. Specifically, the facility staff failed to ensure: 1.) For Resident #99, that the Consultant Pharmacist recommendations were reviewed by facility staff. 2.) For Resident #318, that the Consultant Pharmacist recommendations were reviewed by facility staff. 3.) For Resident #67, that the Consultant Pharmacist recommendations were reviewed by facility staff. Findings include: Review of the facility policy titled, consultant pharmacist reports, dated November 2021, indicated the consultant pharmacist performs a comprehensive review of each resident's medication regime and clinical record at least monthly. G. Recommendations are acted upon and documented by facility staff and/or the prescriber. 1) Prescriber accepts and acts upon suggestion or rejects and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that one Resident's (#316) medication regimen was free from unnecessary drugs out of a total sample of 34 Residents. Specifically, for Resident #316 the facility failed ensure he/she was free from an excessive dose (duplicate drug therapy) of medication when Resident #316 had two orders for latanoprost ophthalmic solution (medication used to treat certain types of glaucoma and other causes of high pressure inside the eye). Findings include: Resident #316 was admitted to the facility in January 2024 with diagnoses including urinary retention and irritable bowel syndrome. Review of the Minimum Data Set (MDS) assessment, dated 1/18/24, indicated Resident #316 had a Brief Interview of Mental Status (BIMS) score of 15 out of a possible 15 which indicated he/she was cognitively intact. Review of the physician's orders: - 1/12/24 Latanoprost Ophthalmic Solution 0.005 % (Latanoprost), instill 1 drop in both eyes at bedtime related to hypertension. - 1/17/24 Xalatan Ophthalmic Solution 0.005 % (Latanoprost), instill 1 drop…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, policy review and interviews, the facility failed to provide a diet that met one Resident's (#111) preferences for both likes and dislikes and texture of diet out of a total sample of 34 residents. Findings include: Review of the facility policy titled, Therapeutic Diets, undated, indicated the following: *Diet will be determined in accordance with the resident's informed choices, preferences, treatment goals and wishes. Diagnosis alone will not determine whether the resident is prescribed a therapeutic diet. *The dietitian, nursing staff, and attending physician will regularly review the need for, and resident and acceptance of, prescribed therapeutic diets. *If the resident or the resident's representative declines the recommended therapeutic diet, the interdisciplinary team will collaborate with the resident or representative to identify possible alternatives. Resident #111 was admitted to the facility in January 2024 with diagnoses including dementia. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure that trash, garbage, and refuse were disposed of properly in the dumpster. Findings include: Review of the 2022 Food Code (a model for safeguarding public health and ensuring food is unadulterated and honestly presented when offered to the consumer) by the U.S. Food and Drug Administration (FDA) indicated outside receptacles must be constructed with tight-fitting lids or covers to prevent the scattering of the garbage or refuse by birds, the breeding of flies, or the entry of rodents. Proper equipment and supplies must be made available to accomplish thorough and proper cleaning of garbage storage areas and receptacles so that unsanitary conditions can be eliminated. Review of the facility's policy, entitled Food-Related Garbage and Refuse Disposal, not dated, indicted the following: Food-related garbage and refuse are disposed of in accordance with current state laws. 7. Outside dumpsters provided by garbage pickup services will be kept closed and free of surrounding litter. During the survey the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure infection control practices were implemented to prevent the spread of infection, including Covid-19 on one unit out of three resident units. Specifically, staff failed to put on all required Personal Protection Equipment (PPE) and failed to perform hand hygiene when donning PPE prior to entering a resident room, identified by a sign as requiring isolation precautions. Findings include: Review of the sign posted on a resident's room indicated the following: Clean hands: when entering and exiting Gown-change between each resident. N95 respirator (facemask acceptable if N95 not available. Eye protection (goggles or face shield. Gloves-change between each resident. During the survey the following observations were made: On 1/23/24 at 7:53 A.M. Unit Manager #1 donned a gown, mask and gloves and entered a resident's room, identified by a posted sign as being on isolation precautions requiring PPE, including eye protection. Unit Manager #1 was not wearing eye protection. On 1/24/24 at 11:19 A.M. housekeeping…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review and interviews the facility failed to implement their antibiotic stewardship program for antibiotic use for one Resident #99 out of a total sample of 34 Residents. Specifically for Resident #99 the facility failed to implement a duration of treatment for cephalexin (an antibiotic). Findings include: Review of the facility policy titled, Antibiotic Stewardship, dated as revised December 2016, indicated antibiotics will be prescribed and administered to residents under the guidance of the facilities antibiotic stewardship program. 4. If an antibiotic is indicated, prescribers will provide complete antibiotic orders including the following elements: d. Duration of treatment: (1) Start and stop date; or (2) Number of days of therapy. f. Indications for use. 5. When a resident is admitted from an emergency department, acute care facility, or other care facility, the admitting nurse will review discharge and transfer paperwork for antibiotic/ anti-infective orders. Resident #99…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-19 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews, for two of four sampled residents, (Resident #1 and Resident #3) the Facility failed to ensure they were treated in a dignified and respectful manner, when on 08/25/23 during the 11:00 P.M. to 7:00 A.M. shift, 1) Certified Nurse Aide (CNA) #1 yelled at Resident #1 due to the frequency of his/her need for assistance to use the commode, and 2) CNA #1 degraded Resident #3 after he/she had a bowel movement in an incontinent brief. Both of the interactions with CNA #1 and Resident #1 and Resident #3, were witnessed by their roommates. Findings include: Review of the Facility's Resident Rights Policy, not dated, indicated federal and state laws guarantee certain basic rights to all residents of this facility. The Policy indicated these rights include the resident's right to a dignified existence, and to be treated with respect, kindness, and dignity. 1) Resident #1's admission Minimum Data Set (MDS) assessment, dated 09/05/23, indicated during a Brief Interview for Mental Status conducted he/she had intact cognitive functioning. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-01-16 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to accurately complete the Minimum Data Set (MDS) assessment for two Residents (#71 and #47) out of a total sample of 28 residents. Specifically; 1. For resident #71 the facility inaccurately coded dental status on the MDS. 2. For Resident #47 the facility failed to code a feeding tube on the MDS. Findings include: 1. Resident #71 was admitted to the facility in May 2024 with diagnoses including Parkinson's, malnutrition and depression. Review of the Minimum Data Set (MDS) assessment, dated 5/22/24, indicated Resident #71 scored a 15 out of a possible 15 on the Brief Interview for Mental Status exam indicating intact cognition. The MDS further indicated Resident #71 did not have any obvious broken/carious teeth. During an interview on 1/15/25 at 2:05 P.M., Resident #71 said that he/she has not seen the dentist while a resident at the facility but that if it would help him/her to chew he/she would want to see the dentist. Resident #71 showed the surveyor his/her teeth. The surveyor observed multiple upper and lower teeth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$134,274 in federal fines across 3 penalties.
- $10,868 — penalty dated 2025-03-11
- $17,345 — penalty dated 2025-01-16
- $106,061 — penalty dated 2024-01-25
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MARQUIS HEALTH SERVICES — 87 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.0 | ≈ chain avg |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 86 homes this chain runs (chain average 3.0★, per CMS)
Showing 40 of 86; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| SKILLED VENTURE LLC | Organization | DIRECT OWNERSHIP INTEREST | since 06/28/2022 |
| CIBC BANK USA | Organization | 5% OR GREATER MORTGAGE INTEREST; 5% OR GREATER SECURITY INTEREST | since 06/28/2022 |
| CROWLEY, JEFFREY | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 09/30/2024 |
| ROMAN, MONICA | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/05/2023 |
| POSEN, MINDEE | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 06/28/2022 |
| MARQUIS LIMITED LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/21/2025 |
| RELIANT PRO REHAB LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/21/2025 |
| SOMESWARANANTHAN, JANARTHANAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/24/2025 |
| FLAGLER, OSHER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/22/2025 |
| KAHANOW, AVIVA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 03/31/2025 |
| LEVOVITZ, TZVI | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 03/20/2025 |
| ROKEACH, FRAIDE | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/22/2025 |
| ROKOWSKY, YITZCHOK | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/22/2025 |
| NFR 2020 IRRV TR | Organization | ADP OF THE SNF | since 06/28/2022 |
| QUINTO NEXGEN LLC | Organization | ADP OF THE SNF | since 06/28/2022 |
| RSBRMK HOLDINGS LLC | Organization | ADP OF THE SNF | since 06/28/2022 |
| SK NEXGEN TR | Organization | ADP OF THE SNF | since 06/28/2022 |
| TRYKO NEXGEN HOLDINGS LLC | Organization | ADP OF THE SNF | since 06/28/2022 |
| UAK 2020 IRRV TR | Organization | ADP OF THE SNF | since 06/28/2022 |
| UKR NEXGEN LLC | Organization | ADP OF THE SNF | since 06/28/2022 |
| YK NEXGEN TR | Organization | ADP OF THE SNF | since 06/28/2022 |
| YR NEXGEN TR | Organization | ADP OF THE SNF | since 06/28/2022 |
CMS files one row per role, so the 31 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225404. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.